Avaya MultiService Address Manager User Guide

April 2002 Avaya MultiService Address Manager User Guide

Copyright Avaya Inc. 2002 ALL RIGHTS RESERVED

The products, specifications, and other technical information regarding the products contained in this document are subject to change without notice. All information in this document is believed to be accurate and reliable, but is presented without warranty of any kind, express or implied, and users must take full responsibility for their application of any products specified in this document. Avaya disclaims responsibility for errors which may appear in this document, and it reserves the right, in its sole discretion and without notice, to make substitutions and modifications in the products and practices described in this document.

Avaya™, Cajun™, P550™, LANstack™, CajunView™, and SMON™ are trademarks of Avaya Inc.

ALL OTHER TRADEMARKS MENTIONED IN THIS DOCUMENT ARE PROPERTY OF THEIR RESPECTIVE OWNERS.

Release 3.011 Table of Contents

Preface ...... v

The Purpose of This Manual ...... v Who Should Use This Manual ...... v Organization of This Manual ...... v Chapter 1 — Introduction to Avaya MultiService Address Manager 1 Avaya MultiService Address Manager Overview ...... 1 Starting Avaya MultiService Address Manager ...... 2 Avaya MultiService Address Manager User Interface ...... 2 ...... 3 Network Tree ...... 4 Connections Table ...... 5 Dialog Area ...... 5 Status Bar ...... 5 Using ...... 6 Using Avaya MultiService Address Manager Tables ...... 6 Printing from Avaya MultiService Address Manager ...... 7 Searching in Avaya MultiService Address Manager ...... 9 Using Avaya MultiService Address Manager Help ...... 10 Opening the Help to the Contents Page ...... 10 Opening the Help to a Topic of Interest ...... 10 Closing Avaya MultiService Address Manager ...... 11 Chapter 2 — Connection Discovery ...... 12 Connection Discovery Overview ...... 12 Running Connection Discovery ...... 13 Scheduling Connection Discovery ...... 14 Using the Log ...... 15 Saving the Log ...... 16 Deleting Log Entries ...... 16 Clearing the Log ...... 16 Chapter 3 — Connections Table ...... 17 Connections Table Overview ...... 17 Understanding the Connections Table ...... 17 Customizing the Connections Table ...... 18 Selecting Fields ...... 19 Sorting the Connections Table ...... 19

Avaya MultiService Address Manager User Guide iii Table of Contents

Filtering the Connections Table ...... 20 Modifying Connections ...... 21 Modifying Connections in the Table ...... 21 Using the Modify Connection ...... 22 Existing ...... 22 Other Host ...... 23 New Host ...... 24 Modifying Hosts ...... 24 Clearing the Connections Table ...... 25 Chapter 4 — Duplicate IP Addresses ...... 26 Duplicate IP Addresses Overview ...... 26 Viewing Duplicate IP Addresses ...... 27 Saving the Duplicate IP Address Table ...... 27 Deleting Duplicate IP Address Table Entries ...... 28 Clearing the Duplicate IP Address Table ...... 28 Chapter 5 — Importing and Exporting...... 29 Import/Export Overview ...... 29 Importing Connections ...... 29 Exporting Connections ...... 30 Import/Export Format ...... 30 Appendix A — Avaya MultiService Address Manager Menus. . . . . 32

File ...... 32 ...... 32 View Menu ...... 33 Actions Menu ...... 33 Help Menu ...... 33 Index...... 34

iv Avaya MultiService Address Manager User Guide Preface

Welcome to Avaya MultiService Address Manager. This chapter provides an introduction to the structure and assumptions of this guide. It includes the following sections:

• The Purpose of This Manual - A description of the goals of this manual. • Who Should Use This Manual - The intended audience of this manual.

• Organization of This Manual - A brief description of the subjects contained in the various sections of this manual.

The Purpose of This Manual

This manual contains information needed to use Avaya MultiService Address Manager efficiently and effectively.

Who Should Use This Manual

This manual is intended for network managers familiar with network management and its fundamental concepts.

Organization of This Manual

This manual is structured to reflect the following conceptual divisions:

• Preface - A description of the manual’s purpose, intended audience, and organization.

• Introduction to Avaya MultiService Address Manager - An introduction to Avaya MultiService Address Manager, including instructions on starting Avaya MultiService Address Manager, a detailed description of Avaya MultiService Address Manager’s user interface, and instructions on how to use Avaya MultiService Address Manager’s on-line help.

Avaya MultiService Address Manager User Guide v Preface

• Connection Discovery - A description of Avaya MultiService Address Manager’s Connection Discovery function, including detailed instructions on configuring Connection Discovery options, running Connection Discovery, scheduling Connection Discovery, and a full description of the Log.

• Connections Table - A description of the Connections Table and its fields, including detailed instructions on how to customize the fields in the table, filter the table, and modify table entries.

• Duplicate IP Addresses - Instructions on how to display, save, and delete, duplicate IP address messages. • Importing and Exporting - Detailed instructions on how to import and export information to and from Avaya MultiService Address Manager.

• Menus - The full menu structure in Avaya MultiService Address Manager.

vi Avaya MultiService Address Manager User Guide Introduction to Avaya 1 MultiService Address Manager

This chapter provides an introduction to Avaya MultiService Address Manager. It includes the following sections:

• Avaya MultiService Address Manager Overview - An overview of Avaya MultiService Address Manager, providing information on the purpose of the application. • Starting Avaya MultiService Address Manager - Instructions on how to start Avaya MultiService Address Manager.

• Avaya MultiService Address Manager User Interface - An introduction to Avaya MultiService Address Manager’s user interface, including instructions on how to use the toolbar buttons.

• Using Tooltips - An explanation of Avaya MultiService Address Manager tooltips.

• Using Avaya MultiService Address Manager Tables - An explanation of symbols used in Avaya MultiService Address Manager tables.

• Printing from Avaya MultiService Address Manager - Instructions on how to print Avaya MultiService Address Manager information.

• Searching in Avaya MultiService Address Manager - Instructions on how to search for switches, ports, and hosts in Avaya MultiService Address Manager.

• Using Avaya MultiService Address Manager Help - An explanation of the options for accessing on-line help in Avaya MultiService Address Manager.

• Closing Avaya MultiService Address Manager - Instructions on how to close Avaya MultiService Address Manager.

Avaya MultiService Address Manager Overview

Welcome to Avaya MultiService Address Manager. Avaya MultiService Address Manager is an application that allows you to see which network devices are directly attached to the ports on your network devices.

Avaya MultiService Address Manager User Guide 1 Chapter 1

Using advanced network searches, Avaya MultiService Address Manager helps you build, maintain, and display a centralized list of hosts discovered in the network with their MAC and IP addresses, and device port connectivity. In addition, Avaya MultiService Address Manager enables you to print or export the list. You can also import connections into Avaya MultiService Address Manager.

Avaya MultiService Address Manager helps you rapidly locate a host or switch port on the network, and find duplicate IP addresses in the network.

Starting Avaya MultiService Address Manager

To start Avaya MultiService Address Manager from Avaya MultiService Console, select Tools > Avaya MultiService Address Manager. Avaya MultiService Address Manager opens.

To start Avaya MultiService Address Manager from HP-OV NNM (UNIX or NT-OV), select Tools > Avaya > Avaya MultiService Address Manager. Avaya MultiService Address Manager opens.

Avaya MultiService Address Manager User Interface

The Avaya MultiService Address Manager user interface consists of the following elements:

• - Menus for accessing Avaya MultiService Address Manager management functions. For a full list of the menus in Avaya MultiService Address Manager, refer to Appendix A, Avaya MultiService Address Manager Menus.

• Toolbar - Toolbar buttons for accessing Avaya MultiService Address Manager management functions.

• Network Tree - A resizeable containing a hierarchical representation of the devices in the network.

• Connections Table - A table where network connections are displayed.

• Dialog Area - A resizeable window where all dialog boxes open.

• Status Bar - An area at the bottom of the window where the communication status between Avaya MultiService Address Manager and network devices is displayed.

2 Avaya MultiService Address Manager User Guide Introduction to Avaya MultiService Address Manager

The figure below shows the user interface, with its various parts labeled.

Figure 1-1. Avaya MultiService Address Manager User Interface

Menu Bar Connections Table Toolbar

Dialog Area Network Tree

Status Bar

To resize the main areas of the user interface, the Network Tree, the Connections Table, the Dialog Area, and the Log Area, use the splitter bars and their arrows.

Toolbar

The Toolbar provides shortcuts to the main Avaya MultiService Address Manager functions.

The table below describes the buttons on the Toolbar and gives the equivalent menu options.

Table 1-1. Avaya MultiService Address Manager Toolbar Description Menu Item

Prints the last area clicked. File > Print

Saves all changes to the File > Save Changes Network Tree and Connections Table.

Returns the Connections Table Edit > Revert to the state in which it was last saved.

Opens the Find dialog box. Edit > Find

Opens the Modify Connection Edit > Modify dialog box. Connection

Avaya MultiService Address Manager User Guide 3 Chapter 1

Table 1-1. Avaya MultiService Address Manager Toolbar Button Description Menu Item

Starts Connection Discovery Actions > Start Connection Discovery

Stops Connection Discovery. Actions > Stop Connection Discovery

Opens context-sensitive help. Help > Help On

When you place the cursor on a toolbar button for one second, a appears with the name of the button.

Network Tree

The Network Tree shows a hierarchical representation of the devices in the network. The Network Tree has 4 levels:

• My Network - The highest level is My Network. The number of switches in the network appears next to My Network. • Subnets - The second level in the Network Tree shows the subnets in the network.

• Switches - The third level in the Network Tree shows the switches in the network. The switches are labeled with their IP address and the Best Name of the device.

• Modules - The fourth level of the Network Tree shows the modules in the switch.

When an item in the Network Tree is selected, the Connections Table displays the connections for the part of the Network Tree selected. For example, if My Network is selected in the Network Tree, all connections in the network are displayed in the Connections Table. If a particular switch is selected in the Network Tree, the Connections Table displays only the connections from the selected switch.

4 Avaya MultiService Address Manager User Guide Introduction to Avaya MultiService Address Manager

Connections Table

The Connections Table displays the connections between the switch ports in the network and the hosts to which they are connected. The Connections Table also displays information about the connected ports and hosts. You can customize the Connections Table to include only the fields you want. For information on customizing the Connections Table, refer to “Customizing the Connections Table” on page 18.

Dialog Area

The area under the Connections Table is where all dialog boxes open. This area can be resized by dragging the horizontal splitter bar with the mouse. When a dialog box opens, it replaces the current dialog box open in the Dialog Area. When no dialog box is open, the Dialog Area disappears, and the Connections Table expands to take its place.

Status Bar

The Status Bar shows the communication status between Avaya MultiService Address Manager and the devices on the network by displaying a status message and an appropriate graphic. The Status Bar also displays an if filtering options are active. The table below shows the Status Bar icons with their descriptions.

Table 1-2. Communication Statuses Status Graphic Description

Ready The application is ready to communicate with the devices in the network.

Communicating The application is currently communicating with the devices in the network.

Communication Error The last attempted communication with the device in the network was not successful.

Filter Active Filtering options are currently active.

In addition, when discovering connections, a is displayed in the Status Bar.

Avaya MultiService Address Manager User Guide 5 Chapter 1

Using Tooltips

Avaya MultiService Address Manager includes a feature which allows you to display additional information about objects in the Network Tree. To display additional information, place the cursor on an icon in the Network Tree. After about one second, the tooltip appears.

Figure 1-2. Avaya MultiService Address Manager Tooltip

The information provided by the tooltip varies based on the object on which the cursor is placed. The following is a list of the information that can be found in tooltips:

• Interface - The device’s MAC and IP addresses. • Module - The module number.

• Name - The Best Name of the device.

• Subnet - The selected subnet. • Type - The SysOid of the device type.

Using Avaya MultiService Address Manager Tables

Avaya MultiService Address Manager displays the status of each row in a table. The following table shows symbols that appear at the start of a row, with their corresponding explanations.

Table 1-3. Row Status Symbols Symbol Explanation The row has not been modified since the Connections Table was last saved. The row has been modified.

6 Avaya MultiService Address Manager User Guide Introduction to Avaya MultiService Address Manager

Printing from Avaya MultiService Address Manager

Avaya MultiService Address Manager enables you to print the following:

• The Network Tree.

• The Connections Table. •The Log.

• The Duplicate IP Address table.

• A list of known hosts.

In addition, you can preview the printout.

To print the Network Tree, Connections Table, Log, Duplicate IP Address table, or list of known hosts:

1. Click the area you want to print. For example, to print the Network Tree, click anywhere in the Network Tree. * Note: To print a list of known hosts, open the Modify Connections dialog box and click on the Other Host . For instructions on how to open the Modify Connections dialog box, refer to “Using the Modify Connection Dialog Box” on page 22.

To print the Duplicate IP Addresses table, open the Duplicate IP Addresses table. For instructions on how to open the Duplicate IP Addresses table, refer to “Viewing Duplicate IP Addresses” on page 27.

2. Click .

Or

Select File > Print. The selected area is printed.

Avaya MultiService Address Manager User Guide 7 Chapter 1

To preview the printout of the Network Tree, Connections Table, Log, Duplicate IP Address table, or a list of known hosts:

1. Click the area you want to preview. For example, to preview the printout of the Network Tree, click anywhere in the Network Tree. * Note: To preview a list of known hosts, open the Modify Connections dialog box and click on the Other Host tab. For instructions on how to open the Modify Connections dialog box, refer to “Using the Modify Connection Dialog Box” on page 22.

To preview a printout of the Duplicate IP Addresses table, open the Duplicate IP Addresses table. For instructions on how to open the Duplicate IP Addresses table, refer to “Viewing Duplicate IP Addresses” on page 27.

2. Select File > Print Preview. The Print Preview window opens with a preview of the printout for the selected area.

Figure 1-3. Print Preview Window

3. To print the previewed area, click Print. The selected area is printed.

8 Avaya MultiService Address Manager User Guide Introduction to Avaya MultiService Address Manager

4. To close the Print Preview window without printing, click Close. The Print Preview window closes.

Searching in Avaya MultiService Address Manager

Avaya MultiService Address Manager enables you to search the Network Tree and Connections Table for switches, ports, hosts, and connections. You can search using up to 7 search criteria. Only those elements meeting all of the search criteria are highlighted in Avaya MultiService Address Manager.

Where possible, the Avaya MultiService Address Manager verifies the validity of search criteria. If the text in the field is appropriate for the field, e.g., a valid IP address next to By Station IP, the text appears black, and the next to the field is checked. If the text in the field is inappropriate for the field, e.g.,non-numeric characters in an IP address, the text appears red, and the checkbox next to the field is not checked.

You can use an asterisk(*) in IP and MAC addresses to signify a wildcard in the asterisk’s position, but the address format must be complete. For example, 132.32.*.* is valid for an IP address search expression, but 132.32.* is not. Similarly, you cannot use a numeric expression and an asterisk as a member of an IP or MAC address. i.e. 132.32.1*.42 is not a valid search expression.

To search Avaya MultiService Address Manager for a switch, host, port, or connection:

1. Click .

Or

Select Edit > Find. The Find dialog box opens.

Figure 1-4. Find Dialog Box

Avaya MultiService Address Manager User Guide 9 Chapter 1

2. Enter the search criteria. Search criteria can consist of some or all of the following: —Host name.

— Host IP address.

— Host MAC address.

—Host user.

— Device port.

— Device location.

— Device description.

3. Ensure that the checkbox next to the criteria by which you want to search is checked.

4. Click Find. The element you searched for appears highlighted.

To find the next element that matches the search criteria, click Find Next. The element you searched for appears highlighted.

To close the Find dialog box, click Close.

Using Avaya MultiService Address Manager Help

This section explains how to use the on-line help in Avaya MultiService Address Manager. The on-line help can be opened to the contents page or directly to a topic of interest.

Opening the Help to the Contents Page

To open the help to the contents page, select Help > Contents. The on-line help opens to the contents page.

Opening the Help to a Topic of Interest

To open the help directly to a topic of interest:

1. Click .

Or

10 Avaya MultiService Address Manager User Guide Introduction to Avaya MultiService Address Manager

Select Help > Help On. The cursor changes to the shape of an arrow with a question mark.

2. Click on a point of interest in Avaya MultiService Address Manager. The help opens to a topic explaining the clicked feature.

Closing Avaya MultiService Address Manager

To close Avaya MultiService Address Manager, select File > Exit. Avaya MultiService Address Manager closes.

Avaya MultiService Address Manager User Guide 11 2 Connection Discovery

This chapter provides detailed instructions on how to use Avaya MultiService Address Manager’s Connection Discovery feature. It includes the following sections:

• Connection Discovery Overview - An overview of Connection Discovery. • Running Connection Discovery - Instructions on how to discover the connections in your network.

• Scheduling Connection Discovery - Instructions on how to schedule automatic discovery of the connections in your network.

• Using the Log - A description of the information in the Log and instructions on how to save the Log and delete Log entries.

Connection Discovery Overview

Avaya MultiService Address Manager can discover the connections between switch ports and hosts on your network. This process is called Connection Discovery.

The first time you run Avaya MultiService Address Manager you should run Connection Discovery. It is also recommended that you regularly run Connection Discovery. This updates the information in the Connections Table and helps you track new connections.

Avaya MultiService Address Manager User Guide 12 Connection Discovery

Running Connection Discovery

Connection Discovery can be used to discover the connections between the switch ports and hosts on your network.

Problems during Connection Discovery are reported in the Log. For more information, refer to “Using the Log” on page 15.

To discover the connections in your network:

Click .

Or

Select Actions > Start Connection Discovery. The Connection Discovery process begins, and a progress bar appears in the Status Bar. To stop Connection Discovery:

Click .

Or

Select Actions > Stop Connection Discovery. A confirmation dialog box opens. Click Yes. Connection Discovery stops. When Connection Discovery finishes, the Connections Table is updated. Any manually changed connections in the Connections Table are left unchanged, and all port information is saved.

To enable Avaya MultiService Address Manager to display all discovered connections, clear the Connections Table before running Connection Discovery. For information on clearing the Connections Table, refer to “Clearing the Connections Table” on page 25.

Avaya MultiService Address Manager User Guide 13 Chapter 2

Scheduling Connection Discovery

You can configure Avaya MultiService Address Manager to periodically discover the connections on your network. This will ensure that the information in the Connections Table is not outdated.

To schedule periodic Connection Discovery, select Actions > Schedule Connection Discovery. The Schedule Connection Discovery dialog box opens.

Figure 2-1. Schedule Connection Discovery Dialog Box

To configure the frequency and time of Connection Discovery:

1. Select an hour from the Start hour pull-down listbox to configure the start time for Connection Discovery.

2. Select an option button in the Recurrence Pattern section of the dialog box to configure the basis of the recurrence pattern. Possible options are:

— Daily - Connection Discovery will be performed every x days.

— Weekly - Connection Discovery will be performed every x weeks.

3. Finish configuring the recurrence pattern by doing one of the following:

— If you selected the Daily option button, enter a number in the Every x Days field.

— If you selected the Weekly option button.

a. Enter a number in the Every x Week(s) field.

b. Check the next to the days of the week on which you want Connection Discovery to run.

14 Avaya MultiService Address Manager User Guide Connection Discovery

4. Enter a starting date in the Start Date field.

5. Select an end of the recurrence range for Connection Discovery. Possible range ends are:

— No end date - Connection Discovery runs regularly with no end date.

— End after x occurrences - Enter a number. Connection Discovery runs x times, where x is the number entered.

— End by - Enter a date. Connection Discovery runs until the date entered.

6. When you finish configuring the period parameters for Connection Discovery, click Apply. Periodic Connection Discovery jobs are scheduled.

Check the Disable Scheduler checkbox to disable the scheduler.

Using the Log

Errors in the Connection Discovery process are reported in the Log. To view the Log, select View > Log. The Log opens in the Dialog Area.

Figure 2-2. Log

The Log contains the following fields:

• Date - The date and time at which the Connection Discovery problem occurred.

• Message - A description of the problem.

Avaya MultiService Address Manager User Guide 15 Chapter 2

You can:

• Save the Log to a file.

• Delete entries from the Log.

• Print the Log. For instructions on printing the log, refer to “Printing from Avaya MultiService Address Manager” on page 7.

Saving the Log

To save the Log to a file:

1. Click next to the Log. The Save As dialog box opens.

2. Enter a filename and browse to the directory in which to save the file.

3. Click Save. The Log is saved to the specified file.

Deleting Log Entries

To delete the entry you want to delete from the Log:

1. Select an entry. — To select multiple entries, press CTRL while clicking on additional entries.

2. Click next to the Log. The selected entries are deleted from the Log.

Clearing the Log

To delete all entries from the Log:

1. Click next to the Log. A confirmation dialog box opens.

2. Click Yes. The Log is cleared.

16 Avaya MultiService Address Manager User Guide 3 Connections Table

This chapter provides a detailed description of the Connections Table. It includes the following sections:

• Connections Table Overview - An overview of the Connections Table.

• Understanding the Connections Table - A description of the information in the Connections Table.

• Customizing the Connections Table - Detailed instructions on how to customize the Connections Table. • Filtering the Connections Table - Instructions on how to filter the Connections Table.

• Modifying Connections - Detailed instructions on how to modify connections. • Modifying Hosts - Detailed instructions on how to modify hosts.

• Clearing the Connections Table - Detailed instructions on how to clear the Connections Table.

Connections Table Overview

The Connections Table is the heart of Avaya MultiService Address Manager. The Connections Table lists the direct links between switch ports and hosts in your network.

Understanding the Connections Table

The Connections Table lists the hosts directly attached to the switch ports on the part of the network that is selected in the Network Tree. For example, if My Network is selected in the Network Tree, all connections in the network are displayed by the Connections Table. If a particular switch is selected in the Network Tree, the Connections Table displays only the connections from the selected switch.

Avaya MultiService Address Manager User Guide 17 Chapter 3

The Connections Table can provide up to ten pieces of information about each of the connections it lists. You can select which of the ten information fields you want to view in the Connections Table. For instructions on selecting fields to view in the Connections Table, refer to “Selecting Fields” on page 19.

The following table provides a list of the ten available fields in the Connections Table and their descriptions.

Table 3-1. Connections Table Fields Field Description Edit The state of the row. Possible states are: • - The information in the row is unchanged. • - The information in the row has changed and was not saved. Name The name of the device. Module The module number for the port. Port The port number. LAG Name The LAG to which the port belongs. VLAN The VLAN to which the port belongs. Host The Name, IP address, and MAC address, or the status of the host attached to the port. Possible statuses are: • Multiple Connection - A number of possible hosts are connected to the port. • Duplicate - Multiple ports appear with the same host. • In LAG - The port belongs to a LAG. Location The physical location of the port. Description A description of the port. User The user of the host.

Customizing the Connections Table

You can customize the Connections Table, enabling you to view only the fields you want to see. In addition, you can sort the Connections Table by any of its fields.

18 Avaya MultiService Address Manager User Guide Connections Table

Selecting Fields

You can customize the Connections Table by selecting the fields you want to see. To select Connections Table fields to view:

1. Select View > Customize Table. The Customize Table dialog box opens. The fields in the Table Fields list are viewed in the Connections Table. The fields in the Available Fields list are not viewed in the Connections Table.

Figure 3-1. Customize Table Dialog Box

2. To add fields to be viewed in the Connections Table:

a. Select a field in the Available Fields list.

b. Click . The selected field moves from the Available Fields list to the Table Fields list.

3. To remove fields to be viewed in the Connections Table:

a. Select a field in the Table Fields list.

b. Click . The selected field moves from the Table Fields list to the Available Fields list.

4. Click Apply. Only the fields in the Table Fields list appear in the Connections table.

Sorting the Connections Table

To sort the Connections Table by any of its fields, click the header at the top of the field by which to sort.

To reverse the order of the sort, click the header at the top of the field by which the table is sorted.

Avaya MultiService Address Manager User Guide 19 Chapter 3

Filtering the Connections Table

You can filter the contents of the Connections Table. This allows you to focus on specific switches or hosts.

Avaya MultiService Address Manager enables you to filter the Connections Table by up to 7 criteria. Only those elements meeting all of the filter criteria appear in the Connections Table.

Where possible, the Filter dialog box verifies the validity of search criteria. If the text in the field is appropriate for the field, e.g., a valid IP address next to By Station IP, the text appears black, and the checkbox next to the field is checked. If the text in the field is inappropriate for the field, e.g.,non-numeric characters in an IP address, the text appears red, and the checkbox next to the field is not checked.

You can use an asterisk(*) in IP and MAC addresses to signify a wildcard in the asterisk’s position, but, the address format must be complete. For example, 132.32.*.* is valid for an IP address filtering expression, but 132.32.* is not. Similarly, you cannot use a numeric expression and an asterisk as a member of an IP or MAC address. i.e. 132.32.1*.42 is not a valid filter criterion.

To open the Filter dialog box, select View > Filter. The Filter dialog box opens.

Figure 3-2. Filter Dialog Box

20 Avaya MultiService Address Manager User Guide Connections Table

To filter the Connections Table:

1. Enter the filtering criteria. Filtering criteria can consist of some or all of the following: —Host name.

— Host IP address.

— Host MAC address.

—Host user.

— Device port.

— Device location.

— Device description.

2. Enter the host’s name, IP address, MAC address, or user, or the device’s port, location, or description in the appropriate field.

3. Ensure that the checkbox next to the criteria by which you want to filter the Connections Table is checked.

4. Click Apply. Only connections meeting all of the filtering criteria appear in the Connections Table. To cancel all filtering and view the complete Connections Table, select View > Cancel Filter. All filtering is cancelled.

Modifying Connections

It may be necessary to modify some connections in the Connections Table. This is most likely when hosts are disconnected from switch ports and when a number of hosts are attached to a single switch port using a hub.

You can modify the Connections Table directly in the table or using the Modifying Connections dialog box.

Modifying Connections in the Table

To modify connections using the Connections Table:

1. Use the pull-down in the Host field to change the host to which the switch port is connected.

2. Edit the text in the Location, Description, and User fields.

Avaya MultiService Address Manager User Guide 21 Chapter 3

* Note: You can also use Avaya MultiService Address Manager’s import/export feature to modify the Location, Description, and User fields. For more information, refer to Chapter 5, Importing and Exporting.

3. Click .

Or

Select File > Save Changes. The changes to the Connections Table are saved.

Using the Modify Connection Dialog Box

You can use the Modify Connection dialog box to modify a connection in the Connections Table.

To open the Modify Connection dialog box for a connection:

1. Select the connection you want to modify.

2. Select Edit > Modify Connections. The Modify Connection dialog box opens to the Existing tab. Using the Modify Connection dialog box, you can modify a connection by selecting from one of the following host types:

• Existing - An existing host. These are hosts listed in the pull-down listbox in the Connections Table. • Other Host - Another known host. These are all the hosts that have been discovered by a Connection Discovery.

• New Host - A new host. These are hosts that have not been discovered by a Connection Discovery.

To modify a connection using one of these hosts, click the appropriate tab in the Modify Connection dialog box.

Existing The Existing tab of the Modify Connection dialog box enables you to select a host for a switch port from the list of hosts discovered by Connection Discovery and considered by Avaya MultiService Address Manager to be connected to the selected switch port.

22 Avaya MultiService Address Manager User Guide Connections Table

* Note: The list of hosts in the Existing tab of the Modify Connection dialog box is the same as the list of hosts in the pull-down listbox in the Host field in the Connections Table.

Figure 3-3. Modify Connection Dialog Box - Existing Host Tab

To modify the selected connection with an existing host:

1. Select a host from the list.

2. Click Apply. The connection is modified.

Other Host The Other Host tab of the Modify Connection dialog box enables you to select a host for a switch port from the list of all hosts discovered by Connection Discovery.

Figure 3-4. Modify Connection Dialog Box - Other Host Tab

To modify the selected connection with a known host:

1. Select a host from the list.

2. Click Apply. The connection is modified.

Avaya MultiService Address Manager User Guide 23 Chapter 3

New Host The New Host tab of the Modify Connection dialog box enables you to enter a new host for a switch port. A new host is one that has not been discovered during Connection Discovery.

Figure 3-5. Modify Connection Dialog Box - New Host Tab

To modify the selected connection with an existing host:

1. Enter the name, IP address, and MAC address of the host in the appropriate fields.

2. Click Apply. The connection is modified, and the host is added to the list of known hosts.

Modifying Hosts

You may want to modify parameters of a specific host in the Connections Table. This is most likely when hosts are disconnected from switch ports.

You can modify a host in the Connections table using the Modify Host dialog box.

To open the Modify Host dialog box for a connection:

1. Select the connection on which the host you want to modify is located.

24 Avaya MultiService Address Manager User Guide Connections Table

2. Select Edit > Modify Host. The Modify Host dialog box opens.

Figure 3-6. Modify Host Dialog Box

1. Select a host to modify from the Select Host to Modify list. The current host parameters appear in the configuration fields in the right pane of the Modify Host dialog box.

2. Modify the parameters that you want to change. * Note: You must supply the host’s Name and MAC Address.

3. Click Apply. The host’s parameters are modified.

Clearing the Connections Table

When updating the Connections Table or importing data into the Connections Table, all manually changed entries are left unchanged. In addition, all port information is saved.

To enable Avaya MultiService Address Manager to display all discovered connections or imported data, clear the Connections Table before running Connection Discovery or importing connections.

To clear the Connections Table:

1. Select Edit > Clear. A confirmation dialog box opens.

2. Click Yes. The Connections Table is cleared.

Avaya MultiService Address Manager User Guide 25 4 Duplicate IP Addresses

This chapter provides detailed instructions on how to use Avaya MultiService Address Manager’s Duplicate IP address feature. It includes the following sections:

• Duplicate IP Addresses Overview - An overview of duplicate IP addresses. • Viewing Duplicate IP Addresses - Instructions on how to view duplicate IP address traps, save the duplicate IP table and delete duplicate IP entries.

Duplicate IP Addresses Overview

Avaya MultiService Address Manager can display a table reporting duplicate IP addresses in your network. If duplicate IP addresses appear in the network, it may create problems with routing, security, etc.

Entries in the Duplicate IP Addresses table are saved in a binary (non-textual) file called duplicate_ip.log. This file can be found in the Avaya MultiService Network Manager\CVS\addressmanager\admin directory in Avaya MultiService Network Manager in Standalone Mode, where Avaya MultiService Network Manager is the directory in which Avaya MultiService Network Manager is installed, and in the Avaya MultiService Network Manager\NTOV\addressmanager\admin directory in Avaya MultiService Network Manager in HP-OV NNM Mode, where Avaya MultiService Network Manager is the directory in which Avaya MultiService Network Manager is installed.

If the file becomes very large, you can copy the file to another location, and then delete the file. A new file is created automatically when Avaya MultiService Address Manager is started.

Avaya MultiService Address Manager User Guide 26 Duplicate IP Addresses

Viewing Duplicate IP Addresses

To display duplicate IP addresses in your network, select View > Duplicate IP. The Duplicate IP table opens in the Dialog Area.

Figure 4-1. Duplicate IP Address Table

The Duplicate IP Address table contains the following fields:

• Date - The date and time at which the duplicate IP message was received.

• Message - The duplicate IP message. You can:

• Save the Duplicate IP Address table to a file.

• Delete entries from the Duplicate IP Address table. • Print the Duplicate IP Address table.

For instructions on printing the Duplicate IP Address table, refer to “Printing from Avaya MultiService Address Manager” on page 7.

Saving the Duplicate IP Address Table

To save the Duplicate IP Address table to a file:

1. Click next to the Duplicate IP Address table. The Save As dialog box opens.

2. Enter a filename and browse to the directory in which to save the file.

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3. Click Save. The Duplicate IP Address table is saved to the specified file.

Deleting Duplicate IP Address Table Entries

To delete the entry you want to delete from the Duplicate IP Address table:

1. Select an entry. — To select multiple entries, press CTRL while clicking on additional entries.

2. Click next to the Duplicate IP Address table. The selected entries are deleted from the Log.

Clearing the Duplicate IP Address Table

To delete all entries from the Duplicate IP Address table:

1. Click next to the Duplicate IP Address table.

Or

Select Edit > Clear. A confirmation dialog box opens.

2. Click Yes. The Duplicate IP Address table is cleared.

28 Avaya MultiService Address Manager User Guide 5 Importing and Exporting

This chapter provides detailed instructions on how to import and export connections into Avaya MultiService Address Manager. It includes the following sections:

• Import/Export Overview - An overview of importing and exporting files into Avaya MultiService Address Manager. • Importing Connections - Instructions on how to import connections into Avaya MultiService Address Manager.

• Exporting Connections - Instructions on how to export connections from Avaya MultiService Address Manager.

• Import/Export Format - A description of Avaya MultiService Address Manager’s import/export format and its fields.

Import/Export Overview

Avaya MultiService Address Manager enables you to import and export connections from the Connections Table. If you have a text document or a spreadsheet listing the devices and hosts in your network with their names, IP addresses, locations, users, or other important information, you can merge this file with a file exported from Avaya MultiService Address Manager. If you import the merged file into Avaya MultiService Address Manager, all of the host information will be visible in the Connections Table. This makes it simpler to identify hosts.

Importing Connections

To import connections from a file into Avaya MultiService Address Manager:

1. Select File > Import. A file browser opens.

2. Browse to the directory in which the file is located.

3. Select the file.

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4. Click Import. The connections in the file are imported into Connections Table. Any manually changed connections in the Connections Table are left unchanged, and all port information is saved. To enable Avaya MultiService Address Manager to display all imported connections, clear the Connections Table before importing connections. For information on clearing the Connections Table, refer to “Clearing the Connections Table” on page 25.

Exporting Connections

To export connections from Avaya MultiService Address Manager:

1. Select File > Export. A file browser opens.

2. Browse to the directory in which you want to save the file.

3. Enter the name for the file in the File name field.

4. Click Save. The connections in the Avaya MultiService Address Manager are exported to the specified file.

Import/Export Format

The format of files that are exported from Avaya MultiService Address Manager and can be imported into Avaya MultiService Address Manager is a comma separated value (CSV) text file. A CSV file can easily be imported into a word processor or spreadsheet program.

The following table provides a list of the fields in the import/export file and their descriptions.

Table 5-1. Import/Export File Fields Field Description Subnet The subnet of the device on which the switch port is located. Device Main IP The IP address of the main interface of the device Address on which the switch port is located. Device Main MAC The MAC address of the main interface of the Address device on which the switch port is located. Device Name The name of the device on which the switch port is located.

30 Avaya MultiService Address Manager User Guide Importing and Exporting

Table 5-1. Import/Export File Fields (Continued) Field Description Module The number of the module on which the switch port is located. Port The port number. LAG The LAG to which the port belongs. VLAN The VLAN to which the port belongs. Host Main IP The IP address of the main interface of the host Address attached to the port. Host Main MAC The MAC address of the main interface of the host Address attached to the port. Host IP Address The IP address of the interface of the host actually attached to the port. Host MAC The MAC address of the interface of the host Address actually attached to the port. Location The location of the port. Description A description of the port. User The user of the host attached to the port. Backbone Whether the host is a backbone. Valid values are: • Y - The host is a backbone switch. • N - The host is not a backbone switch. Connected Whether the host is connected. Valid values are: • Y - The host is connected. • N - The host is not connected.

Avaya MultiService Address Manager User Guide 31 A Avaya MultiService Address Manager Menus

This appendix gives the full structure of the menus in Avaya MultiService Address Manager.

File Menu

Table A-1. Item Description

Save Saves the changes to the Connections Table.

Print Preview Opens the Print Preview window.

Print Prints the area last selected.

Import Imports connections from a CSV file into the Connections Table.

Export Exports the connections in the Connections Table to a CSV file.

Exit Closes Avaya MultiService Address Manager.

Edit Menu

Table A-2. Edit Menu Item Description

Modify Connection Opens the Modify Connection dialog box for the selected connection.

Modify Host Opens the Modify Host dialog box for the selected connection.

Revert Undoes all actions after the last save.

Clear Clears the Connections Table.

Find Opens the Find dialog box.

Avaya MultiService Address Manager User Guide 32 Avaya MultiService Address Manager Menus

View Menu

Table A-3. View Menu Item Description Log Opens the Connection Discovery Log. Double IP Opens the Duplicate IP dialog box.

Filter Opens the Filter dialog box.

Cancel Filter Cancels all filtering option.

Customize Table Opens the Customize Table dialog box.

Actions Menu

Table A-4. Actions Menu Item Description

Start Connection Starts Connection Discovery. Discovery

Stop Connection Stops Connection Discovery. Discovery Schedule Connection Opens the Schedule Connection Discovery Discovery dialog box.

Help Menu

Table A-5. Help Menu Item Description

Help Contents Opens the on-line help to the contents page.

Help On Activates context-sensitive help.

About Avaya Opens the About dialog box showing copyright MultiService Address and version information about Avaya Manager MultiService Address Manager.

Avaya MultiService Address Manager User Guide 33 Index

A Deleting, continued Actions menu 33 error messages from the duplicate IP Avaya MultiService Address Manager 5 address table 28 Connection Discovery 13 error messages from the log 16 discovering connections 13 Dialog area 5 duplicate IP addresses 27 Duplicate IP addresses, overview 26 help 10 menus 32 E overview 1 Edit menu 32 print preview 7 Export format 30 printing 7 Exporting connections 29, 30 starting 2 F tables 6 File menu 32 user interface 2 Filtering the connections table 20 C H Clearing the connections table 25 Help Connection Discovery contents page 10 overview 12 context sensitive 10 running 13 menu 33 scheduling 14 using 10 Connections Hosts exporting 30 printing 7 importing 29 searching 9 modifying 21 How to modifying with the dialog box 22 clear the duplicate IP address table 28 searching 9 clear the log 16 Connections table 5 delete all error messages from the duplicate clearing 25 IP address table 28 customizing 18 delete all error messages from the log 16 fields 17 delete error messages from the duplicate IP filtering 20 address table 28 modifying connections in 21 delete error messages from the log 16 overview 17 export connections 30 printing 7 filter the connections table 20 selecting fields 19 import connections 29 sorting 19 modify connections 21 understanding 17 modify connections in the table 21 Customizing the connections table 18 modify connections with the dialog box 22 D modify the connections table 18 Deleting open context-sensitive help 10 all error messages from the duplicate IP open the help to a topic of interest 10 address table 28 open the help to the contents page 10 all error messages from the log 16 save the duplicate IP address table 27 save the log 16

Avaya MultiService Address Manager User Guide 34 Index

How to, continued network tree 7 select fields to view in the connections Purpose of this manual v table 19 sort the connections table 19 R start Avaya MultiService Address Manager Running, Connection Discovery 13 2 S use Avaya MultiService Address Manager Saving help 10 the duplicate IP address table 27 use the log 15 the log 16 use tooltips 6 Scheduling Connection Discovery 14 I Searching for switches, ports, hosts, and con- Import format 30 nections 9 Importing and exporting connections 29 Sorting the connections table 19 Importing connections 29 Starting Avaya MultiService Address Man- ager 2 K Status bar 5 Known hosts, printing 7 Switches, searching 9 L T Log 15 Tables printing 7 row status, modified 6 row status, unchanged 6 M using 6 Menus 32 Toolbar 3 Modifying Tooltips 6 connections 21 4 connections dialog box 22 connections in the table 21 U Understanding the connections table 17 N User interface 2 Network tree 4 connections table 5 printing 7 dialog area 5 O status bar 5 toolbar 3 Organization of this manual v tooltips 6 Overview tree view 4 Avaya MultiService Address Manager 1 Using Connection Discovery 12 Avaya MultiService Address Manager help connections table 17 10 duplicate IP addresses 26 log 15 importing and exporting connections 29 tables 6 P V Ports, searching 9 View menu 33 Printing Viewing, duplicate IP addresses 27 Avaya MultiService Address Manager information 7 W connections table 7 Who should use this manual v known hosts 7 log 7

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