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 Emergency Exits  Restrooms  Face to Face Meetings – Room 302  Tours  NASA Exchange Store  Breaks and Lunch  Bus route

2 PACE V Industry Day NASA Glenn Research Center

Office of the Chief Information Officer February 25, 2020 Objectives for Today

• Familiarize Industry with the Glenn Research Center at Lewis Field and Plum Brook Station • Provide insights into current IT initiatives, challenges, and opportunities at GRC • Discuss relationships and interfaces of PACE to Agency/Enterprise and other local contracts • Share Small Business Set Aside decision • Provide current thinking on Work Areas, Work Area Alignment, and Key Work Orders • Discuss tentative schedule and steps

4 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview • Procurement Briefing Agenda • Q&A

Speaker Time Subject Sean Gallagher 9:00 – 9:10 Welcome and Administrative Remarks GRC Chief Information Officer Tony Facca Overview of the Glenn Research Center and the GRC Office of the Chief 9:10 – 9:30 Chief, Information and Applications Division Information Officer Eunice Adams-Sipp 9:30 – 9:45 Guidance to Small Businesses Small Business Contract Specialist Tony Facca 9:45 – 10:30 Technical Overview Chief, Information and Applications Division 10:30 – 10:45 Question and Answer Period 1 10:45 – 11:00 Break Bob Piccus 11:00 – 11:20 Overview of the Office of CyberSecurity Services Office of CyberSecurity Services (OCSS) Joe Panek 11:20 – 11:35 Overview of GRC Facilities Support Requirements GRC Facilities Steve Vacco 11:35 – 11:50 Cost Volume Overview Cost Analyst Jim Griffin 11:50 – 12:15 Procurement Briefing Contracting Officer 12:15 – 12:30 Question and Answer Period 2 12:30 Industry Briefing Concludes 5 ***** DISCLAIMER *****

In the event of ANY discrepancy between information you hear or see today and the final solicitation, THE FINAL SOLICITATION TAKES PRECEDENCE AND IS THE CONTROLLING DOCUMENT • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview NASA Centers and Installations • Procurement Briefing • Q&A

Deep Facilities: Glenn Research Center . Goldstone, in CA Mojave Desert Lewis Field . near Madrid, Spain Glenn Research Center , OH Goddard Space Flight Center . near Canberra, Australia Plum Brook Station Greenbelt, MD Sandusky, OH Independent Verification & Validation Facility Fairmont, WV

Ames Research Center Mountain View, CA NASA Headquarters Washington, D.C.

Wallops Flight Facility Wallops Island, VA

Langley Research Center Hampton, VA Armstrong Flight Research Center Edwards, CA

Jet Propulsion Laboratory Marshall Space Flight Center Pasadena, CA Huntsville, AL

Stennis Space Center , MS White Sands Test Facility Houston, Texas White Sands, NM Michoud Assembly Facility Cape Canaveral, FL New Orleans, LA

7 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Glenn’s Mission and Goals • Procurement Briefing • Q&A

Source: overview.grc..gov

8 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Glenn’s Campuses • Procurement Briefing • Q&A

Lewis Field (Cleveland) Plum Brook Station (Sandusky)  307 acres  6,740 acres  1,467 civil servants + 94 Pathways Interns  22 civil servants  1,687 contractors  100 contractors

9 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Glenn’s Core Competencies • Procurement Briefing • Q&A

Communications Air-Breathing Technology & Development Propulsion

Power, Energy Storage & In-Space Propulsion & Conversion Cryogenic Fluids Management

Materials and Structures for Physical Sciences & Extreme Environments Biomedical Technologies in Space

10 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Glenn’s Facilities • Procurement Briefing • Q&A

11 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Glenn’s Economic Impact • Procurement Briefing • Q&A

Income Taxes Paid by NASA Glenn Employees

Source: Cleveland State University Economic Impact Study, June 2019 https://engagedscholarship.csuohio.edu/urban_facpub/1613 12 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview GRC Office of the CIO • Procurement Briefing • Q&A

13 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Small Business Set Aside • Procurement Briefing • Q&A

Eunice Adams-Sipp Small Business Specialist • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Small Business Set Aside • Procurement Briefing • Q&A

FAR Regulation

• FAR 19.502.2 – Total Small Business Set-Asides • Allows the Contracting Officer to set aside an acquisition if he or she has reason to believe that offers will be obtained by at least two responsible small business concerns. • Total small business set-asides shall not be made unless such a reasonable expectation exists. Although past acquisition history of an item or similar items is always important, it is not the only factor to be considered in determining whether a reasonable expectation exists.

15 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Small Business Set Aside • Procurement Briefing • Q&A Teaming Arrangements and Joint Ventures

• This acquisition does not prohibit teaming arrangements or Joint Ventures • Offerors proposing a joint venture, subcontracting, or another form of teaming arrangement should review 13 C.F.R. § 121.103 • All team members must meet the socioeconomic status for the set-aside and the limitations on subcontracting (FAR 52.219-14) apply. i.e. the small business team members must perform at least 50% of the value of the work to be completed. • The SBA is the sole authority for making determinations of small business status for small business programs. Such determinations are binding on the Offeror and on the contracting officer. • a finding by the SBA of affiliation between an Offeror and its proposed team member(s) or subcontractor(s) may result in the Offeror being found to be other than a small business and therefore ineligible for contract award

16 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Small Business Set Aside • Procurement Briefing • Q&A

Ostensible Subcontractor Rule

• An ostensible subcontractor is a subcontractor that: • Performs primary and vital requirements of a contract, or of an order under a multiple award schedule contract. • A subcontractor upon which the prime contractor is unusually reliant.

17 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Small Business Set Aside • Procurement Briefing • Q&A

Ostensible Subcontractor Rule – Things to Consider

If the Offeror proposes using subcontractors, the Offeror shall consider the following for compliance with the Small Business Administration’s (SBA) Ostensible Subcontractor Rule (reference 13 CFR 121.103): 1. Who will manage the contract? 2. Which party possesses background and expertise necessary for contract performance? 3. Which party pursued the contract? 4. The degree of collaboration in preparation and submission of the proposal. 5. Whether there are discrete tasks to be performed by each subcontractor(s), or whether there is instead a co-mingling of personnel and resources.

18 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Small Business Set Aside • Procurement Briefing • Q&A

Ostensible Subcontractor Rule – Things to Consider

6. Which party will perform the more complex and costly contract functions? 7. The relative amount of proposed work (annual dollar value) to be performed by each subcontractor(s). 8. The business size (number of employees and annual revenue) of each subcontractor(s). 9. Is the proposed subcontractor(s) ineligible to submit a proposal because it does not meet the solicitation size standard requirements? 10. Did the prime include subcontractor personnel in the proposed organizational structure, and did the prime propose the managerial staff of the incumbent in their proposals (all or some)? The SBA has the authority to make a final decision on compliance with the Ostensible Subcontractor Rule; therefore, compliance with the rule will not be evaluated by NASA GRC 19 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Small Business Set Aside • Procurement Briefing • Q&A

NASA Vendor Database (NVDB) • Used by NASA acquisition personnel for market research, communication and educating industry about NASA requirements. • Open to all vendors, both large and small, who wish to do business with the NASA. • Vendors can post capability briefs in any format and sign up for e-mail messages on Source Sought Notices, the NASA Office of Small Business Programs Newsletter, Requests for Information (RFIs), or Requests for Proposals (RFPs). • OSBP Vendor Database Registration: http://osbp.nasa.gov/vendor_database.html

20 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Small Business Set Aside • Procurement Briefing • Q&A

Mobile App

• NASA OSBP Mobile is the NASA Office of Small Business Program’s official mobile app. • It is available for iOS and Android devices. • OSBP Mobile is designed as a user-friendly tool and has information available on the website and more. • Key features allow users to easily contact NASA Center Small Business Specialists, view Active Contract Listings, and find out when upcoming networking events are taking place.

21 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Small Business Set Aside • Procurement Briefing • Q&A

Eunice Adams-Sipp, Small Business Specialist, (216) 433-6644

E-mail: [email protected] Website: http://www.grc.nasa.gov/WWW/Procure/doin bus.htm

HQ Office of Small Business Programs

E-mail: [email protected] Website: www.osbp.nasa.gov NASA Vendor Database: https://vendors.nvdb.nasa.gov

22 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview PACE V Technical Overview • Procurement Briefing • Q&A About Tony Facca: Native Clevelander MCIS BSIE from Cleveland State University PMP, CISSP 35 Years of NASA Experience  Center and Agency

Chief, Information and Applications Division  Digital Solutions: Web and Application Development, Collaboration, Process Automation  Scientific Computing Solutions: Visualization, Data Science, Machine Learning  Information Management

23 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview PACE V Technical Overview • Procurement Briefing • Q&A

Benefits of Utilizing Enterprise Contracts for Commodity IT Services Lower operating costs Standardized service delivery regardless of geographic location Reduces or eliminates duplication of capabilities Enables more flexibility to adjust to evolving demands and meet surge requirements Broader service delivery constructs to leverage professional support across locations

NEST: NASA End-User Services & Technologies NICS: NASA Integrated Communication Services • End User Hardware and Software Suite • LAN and WAN Services • Mobile IT Services • Network Architecture and Security Services • Printers • Video Services • IT Accessories • Communications Services

EAST: Enterprise Application Service Technologies WESTPrime: Web Enterprise Service Technology • Enterprise Applications Competency Center Support • IaaS, PaaS, SaaS • Services to operate, maintain, and enhance key business • Internal and External Websites and WebApps and mission-supporting platforms, applications and • Now part of EAST 2 infrastructure used across the agency.

24 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview PACE V Technical Overview • Procurement Briefing • Q&A

PACE Serves GRC as the Single and Preferred IT Services Contract • 1999 PACE: IT Services Consolidated Across the OCIO • 2003 PACE II: OCIO IT Services Model Extended to GRC Customers • 2008 PACE III: IT Service Model Adopted Across GRC • 2015 PACE IV: OCIO Management and Governance of IT Services for Enterprise Alignment • 2021 PACE V: Extends and Augments Enterprise Services

Similarly, Other GRC Contracts Extend and Augment OCIO Services • GESS/GEARS: Glenn Engineering and Research Support • NSCTSS: NASA Safety Center Technical Services Support • TIALS: Technical Information, Administrative and Logistics Support • TFOME: Test Facilities Operations, Management, and Engineering • FABSS: Financial Analysis and Business Services Support • NSEETS: NASA-wide Specialized Engineering, Evaluation and Test Services 25 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Vision • Procurement Briefing • Q&A PACE V bridges the gap between Enterprise Services and GRC Requirements to ensure the Center’s programs, facilities, core competencies, and mission support organizations have access to advanced, responsive IT Solutions and Services.

Aeronautics Science Space

26 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview PACE V Technical Overview • Procurement Briefing • Q&A • Changes in IT Data Science / AI / ML • PACE IV Solicitation was released in early 2013. Full Stack Development / NoSQL Agile / Scrum / Kanban / DevOps Cyber Security

FedRAMP / GovCloud DHS CDM Data Center Consolidation Supply Chain Risk Management BPA / Digital Transformation FITARA

IOT / Blockchain 5G / Unmanned Aircraft Immersive Reality Augmented Analytics / Citizen Scientists Data Ethicists / GenZ

27 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview PACE V Technical Overview • Procurement Briefing • Q&A • PACE V Goals and Objectives • Appreciate and respond to changing road conditions: • Changes in Agency mission • Changes in Center priorities “First, have a definite, clear practical ideal; Second, have the • Changes in Funding necessary means to achieve your ends; Third, adjust all your • Changes in Information Technology means to that end.” -- Aristotle • Changes in Mission Support Service Delivery • Changes in IT Service Delivery • Build and maintain a stable, flexible, integrated, etc., IT Infrastructure • Meet institutional, programmatic, research, engineering, and facility support requirements while ensuring continued alignment with the Agency direction • Focus on delivering services that are unique to GRC’s mission • Demonstrate extreme flexibility in adjusting for the influx and effluence of enterprise services • Address the rapid evolution in information technology in capabilities such as Artificial Intelligence, Machine Learning, Data Analytics, Cloud Services, and Cybersecurity throughout the life of the contract. • As capabilities mature, so must our ability to embrace and exploit new solutions made possible by their maturation.

28 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview PACE V Technical Overview • Procurement Briefing • Q&A • PACE V Goals and Objectives • Leverage a shared pool of local and enterprise resources and expertise to deliver modern, efficient, and cost-effective solutions. • Optimize the use of common processes across all work orders and work areas of the contract, employing industry standards and best practices. For example, Software Development, Revision Control, Source Code Repository, Issue Tracking, Configuration Control, and Change Management. • Provide cost-effective surge support to adjust to peaks and valleys of service demand, funding, and technology. • Proactively maintain awareness of technology trends and facilitate innovation and ideation across all work areas. • Regularly identify, surface, and propose innovation and modernization opportunities based on sound business analyses. • Partner with the GRC community through a well-structured customer relationship management model that seeks to understand their business and offer well-integrated solutions in close coordination with the OCIO. • Maintain awareness of Agency IT initiatives that present opportunities for GRC to more fully leverage the expertise available through the PACE contract.

29 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Information Technology Programs • Procurement Briefing • Q&A

Applications Communications Computing CyberSecurity End-User Information Mgmt. Web and Native Application Wide Area Network IT Facilities Management Identify Computing Data Governance Services •NASA Backbone Connectivity •Facilities Management •Data Identification & Classification •Workstations •Data Architecture and Standards •Web, Native, and Mobile App Design and •Non-NASA Tenant Connectivity •Environment Management •Authorization and Accreditation •Peripherals •Data Policy Development •Commercial to NASA Connectivity •Facilities Security Protect Mobility •Data Management Planning •Content Management and Support Center Network Infrastructure as a Service •Configuration and Standards •Mobile Phones, Pagers, and Tablets Records Management Business Management •Local Area Network •Compute Services •Anti-Phishing & Whitelisting •MiFi •eRecords Applications •Hosting and Science Networks •Housing •Cloud Security •VDI and Thin-Client Services •eDiscovery •Supply Chain and Asset Mgmt. •Secure and Classified Networks Platform as a Service •ICAM •Accessories •Knowledge Management •Business Intelligence •Wireless and IoT •Microsoft Windows •Intrusion Prevention Print Scientific and Technical •Financial and Investment Mgmt. •Remote Access •Unix •Awareness and Training •Printers and 3D Printers Information •Forms Management •Industrial Control High-Performance Computing •Firewalls •Duplicating Services (In-Plant Printing) •Agency E-DAA •HR and Legal Practice Management Voice Services •Transactional •Web Application Security •Services and Supplies Unified Data Life-Cycle •Business Process Automation •Telephone, Voicemail, Accessories •Dedicated •SOC Integration Collaboration •Data Life-Cycle Definition •Project Management •Secure and Classified User Telephone Storage •Security Architecture & Engineering •Video and Web Conferencing •Data Life-Cycle Systems Infrastructure Applications •PSTN Connectivity and Teleconferencing •Real-Time Detect •Document Collaboration Software and Services •Center Facilities Mgmt. and Ops. •Mobile Radio, Paging, and Intercom •Archival (and Backup) •Log Management & IDS •Social Collaboration •Utilities and Tools •eAuth & Physical Security Apps Media Services •Context Oriented •Application Security Update Service •File Sync and Sharing •Data Library •Code Mgmt., Review, and Support •Digital Imaging and AV Engineering •Vulnerability Assessment Messaging and Directory •Library Electronic Resources •Database Highly Specialized IT Computing •Streaming and Playback Video •Data Acquisition, Instrumentation, and •Application Source Code Analysis •Mailbox Services Data Science Technologies and •Tools and Web Utilities •Signage, Conference, and ViTS Video •CDM and Network Monitoring •Directory Services Services Science and Engineering Network Physical Infrastructure •Industrial Process and Institutional Control •DLP and End Point Protection •Identity Management •Data Analytics Applications •Telephone Manhole System Computing •Web Application Security Support •Data Visualization •Computational Science Apps •Inside and Outside Building Cabling •Robotics Respond •Help Desk and System Administration •Design, Modeling, & Analysis Apps •Distributed Antenna Systems •Embedded Computing •Forensics •Recovery Highly Specialized IT Applications •Facility Protective Distributed Systems •Flight and Launch Control •Incident Management Software Management •Artificial Intelligence & Expert Systems Highly Specialized IT Recover •Managed Software Provisioning •Embedded Software Communications •SOC Continuity of Ops/Life Cycle Refresh •Space, Emergency, Safety, Embedded •Restoration

IT Management and Governance Project and Portfolio Management Vendor & Agreement Management IT Governance Stakeholder and Customer Management Workforce Development •Project Management Support •Contract/Space Act/Grant Management •Gov Processes, Procedures & Management •Customer Interface Management •Human Resources Management •IT Portfolio Management •IT Asset Management •Stakeholder Strategic Planning Involvement •Customer Communications Management •Competency Management •Direct Project Support •Sourcing Guidance and Monitoring •Institutional Risk Management Continuity of Operations •Recruitment and Retention •Demand Management •IT Contract Portfolio Management •Innovation Management •Center IT COOP •Training and Travel Policy and Process Management •Service Agreement Management Information Technology Architecture •GRC OCIO IT COOP Administrative Operations •Policy Development and Management IT Investment Management •Strategic Planning •Health and Safety •Process Development and Improvement •Investment Planning/Budget Execution •Architecture Repository •IT Organizational Design •Space Management •IT Purchasing & Financial Portfolio Mgmt. •Service Catalog 30 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Before/After Work Area Structures • Procurement Briefing • Q&A

~% of Capability Contract PACE V Work Areas PACE V Capability Areas Manager Value Web and Native Appliction Services Brandon Riffridge 8% Work Area #1 – Applications Business Management Applications Rich Kurak 2% Tony Facca (18%) Infrastructure Applications Rich Kurak 6% Science and Engineering Applications Herb Schilling 2% Work Area #2 – Communications Media Services Dave Valco 2% % of Contract Louise Moroney (7%) Highly Specialized IT Communications Rob Lacios Task Area Manager 5% PACE IV Work Areas Value IT Facilities Management Vishal Butala 7% Directorate Support 4% Work Area #3 – Computing High-Performance Computing Vishal Butala 1% Work Area #1 Louise Moroney (25%) Storage Vishal Butala - Management & Integration Agency Support Richard Haas 19% Highly Specialized IT Computing Rob Lacios 17% Richard Haas IT Security 11% Identify Ashley King 6% Work Area #4 – CyberSecurity Protect Bob Orszychi 15% Application/Web Support 26% Dave Murnan (28%) Detect Bob Orszychi 5% Work Area #2 Respond Carol Brown 2% Applications Agency Info Systems Rich Kurak 3% Collaboration Brian Sommers 1% Tony Facca Work Area #5 – End-User Messaging and Directory Chris Lofland 1% Knowledge Management 1% Louise Moroney (5%) Support Chris Lofland 3% Work Area #3 Data Center 9% Computing Rob Lacios Data Governance Calvin Robinson 3% Rick Basting High Performance Comp 1% Records Management Calvin Robinson 1% Work Area #6 – Information Scientific and Technical Information Herb Schilling - Work Area #4 Management Test Facilities Support 8% Unified Data Life-Cycle Calvin Robinson - Specialized Info Systems Gib Winter Tony Facca (6%) Software and Services Herb Schilling Gib Winter UAS, SCAN and others 18% - Data Science Technologies and Services Herb Schilling 2% Project and Portfolio Management Allen Holtz 1% Policy and Process Management Candace Johnson 8%

Work Area #7 – IT Management and Vendor and Agreement Management Candace Johnson 1% Governance IT Investment Management Sean Gallagher 1% Richard Haas (11%) IT Governance Allen Holtz - Information Technology Architecture Les Farkas - Stakeholder and Customer Management Deb Griffin - *PACE V Work Area and Capability Managers may change as required. 31 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Transformation and Innovation • Procurement Briefing • Q&A • Discussions from market research resulted in adjustments  Mission Suitability • Management Approach to the DSOW and DRFP that highlight the desire for a more • Understanding of Requirements transformational and innovative approach to providing services  Innovation Approach and solutions under PACE V • Innovation and Efficiencies • Innovation Scenarios • DSOW 1.2 Transformation and Innovation • Past Performance • Cost • We are seeking a partner that will help GRC modernize its digital services and solutions and then stay abreast of the state of the industry so that as transformational opportunities present themselves, they can be strategically pursued • NASA is expecting a partner that will identify and fully leverage currently available best practices while implementing modern processes and technologies to achieve the objectives referenced throughout this document • Known opportunities • Applications Modernization • Data Center evolution • CyberSecurity

32 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Transformation and Innovation • Procurement Briefing • Q&A • Innovation Plan  Mission Suitability • Management Approach • How will innovation be “cultivated”? • Understanding of Requirements • What processes will you implement that have been successful  Innovation Approach elsewhere at stimulating innovation?  Innovation Plan • Innovation Scenarios • How do you strategically manage innovation? • Past Performance • Having read the DSOW, what innovations do you think would be • Cost feasible to pursue? • Which ones will the Government receive simply by partnering with your team? • Which ones will require an additional investment to implement?

33 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Transformation and Innovation • Procurement Briefing • Q&A • Innovation Scenarios  Mission Suitability • Management Approach • Application Development Modernization • Understanding of Requirements • Part 1: Current Portfolio Management and Optimization  Innovation Approach • Given a pretty traditional portfolio, what is your approach to • Innovation and Efficiencies supporting the applications and their users while optimizing ROI?  Innovation Scenarios • Past Performance • Based on your understanding of the current landscape, what steps • Cost would you take to improve the portfolio and achieve even greater ROI? • Part 2: Application Modernization • Given a popular existing application, how would your team design, develop, test, and deploy a new and improved solution? • Resources: Appendix B, Custom Application Development Example, IT Master Plan, Roadmaps

34 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Transformation and Innovation • Procurement Briefing • Q&A • Innovation Scenarios  Mission Suitability • Management Approach • Data Center Modernization • Understanding of Requirements • Given an pretty traditional set of data center services, how would  Innovation Approach you transition significant portions of the environment to the • Innovation and Efficiencies cloud by the third year of the contract in order to achieve cost  Innovation Scenarios reductions and service optimization? • Past Performance • Cost • Resources: Attachment D, IT Master Plan, Roadmaps, Attachment N Data Center Information • One More Thing! • In addition, a cost proposal, including a basis of estimate, shall be included for each innovation scenario • Upon contract award, the Government reserves the right to unilaterally incorporate an Offeror’s proposed innovation solution into the awarded contract at the proposed cost • Note that the proposed cost for innovation scenarios will not be considered in the overall cost proposal of the Cost Volume

35 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview OCSS • Procurement Briefing • Q&A • Office of Cybersecurity Services (OCSS) Statement of Work sections anticipated to move to enterprise contract: • 3.4.2.1 Cybersecurity architecture, engineering, and technical standards • 3.4.2.7 Information Technology Security Awareness and Training • 3.4.2.8 Office of Cybersecurity Services (OCSS)

36 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Remote Workforce • Procurement Briefing • Q&A • Recognize the desire to reduce on-site presence where strategically advantageous to the government • Shall statements in the SOW: • Implement remote work as directed or in situations when remote work can deliver service quality and excellence that is on par with or exceeds that of onsite work. • Develop and implement a remote workforce capable of enhancing the quality and excellence of IT service delivery while reducing the footprint required of a completely onsite workforce.

37 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Question and Answer Period 1 • Procurement Briefing • Q&A • Glenn in General • Small Business Set Aside • Scope and Objectives • Work Order Structure • Transformation and Innovation

38 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Break • Procurement Briefing • Q&A

Benefits of a Coffee Break . Relax, unwind, and build camaraderie . Enhances productivity levels . Increases focus . Lowers stress levels Office of CyberSecurity Services (OCSS)

Overview: • Agency-Wide capability housed at GRC • Purpose - improve the Agency cybersecurity posture by standardizing and leading NASA’s cybersecurity services • Funded at Agency level • GRC provides staffing for OCSS functions (WYE and FTE). • WYE from PACE contract.

40 CHALLENGE: Provide cybersecurity services Why do I need I wish there was to go to multiple consistently and effectively across NASA in a more sites? heterogeneous environment including different consistency! platforms, technologies, processes, and tools

Where should I Manage vulnerabilities and control threats in a I’m new to go to find the NASA and I services I need? dynamic R&D organization don’t know where to start? Facilitate the R&D and operational activities Can someone supporting the various missions please help me? OPPORTUNITY: Create a Cybersecurity service function to deliver consistent, high-quality cybersecurity services NASA End User 41 Establishment of OCSS

NASA’s Office of CyberSecurity Services (OCSS) was formed in October, 2018 to provide advanced IT service management methods, processes, and best practices to deliver consistent, efficient, and effective cybersecurity services to the end user.

Goals:  Enable NASA Missions  Provide consistent reliable cybersecurity services  Drive more economical use of resources  Enhance NASA’s Cybersecurity Posture

42 OCSS Overview

Vision The NASA Office of Cybersecurity Services (OCSS) vision is to lead and manage the enterprise adoption and execution of industry best practice cybersecurity services to safeguard the integrity, confidentiality, and availability of ALL NASA data and systems.

• The OCSS was awarded to GRC in April, 2018, and went live six months later on October 1 • Currently supporting four Agency-wide services • Identity Credentials and Access Management (ICAM) @ MSFC • CyberSecurity Infrastructure (CSI) tools (e.g., anti-virus, software updates) @ KSC • IT Security and Awareness Training Center (ITSATC) @ GRC • Supply Chain Risk Management (SCRM) review for IT purchases @ GSFC • Two additional services planned for this FY • Security Operations Center (SOC) support @ ARC & JSC • Posture Assessment Services (PEN Testing, IR & Red teaming, Phishing test & training, Web security assessments) TBD • Implementing standard ITIL based process throughout all services • Initiating an Agency-wide procurement for cybersecurity services 43 Cybersecurity Services Acquisition

• Early in the process – just finalizing requirements and forming the SEB • Scope includes all cybersecurity services provided by the NASA CIO (does not include cybersecurity engineering) • Will transition cybersecurity services provided by center contracts (including PACE). Schedule and approach for transitions are TBD at this point • Targeting 2022 or 2023 to start transition of OCSS and the underlying services to the new contract

44 OCSS Scope of Services OCSS Office Services Supported NIST Framework Components

• Financial Management  • Business Relationship Management  • Service Portfolio Management 

• Service Catalog Management  • Service Level Management  • Change Management  • Knowledge Management • Request Fulfillment  • Service Onboarding • Incident & Problem Management • Continual Service Improvement • Communications • Cybersecurity Services Acquisition • Project Management Support

45 OCSS Organization

46 IT Security Awareness Training Center

IT Security Awareness & Training Center (ITSATC) • Develops and delivers Cybersecurity training and awareness • Webinars, online courses, seminars, best practices • Develops and tracks end users compliance with Annual required awareness training • 7 WYE, 1 Civil Servant

47 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break Facilities Overview • OCSS Overview • Facilities Overview • Cost Volume Overview • Procurement Briefing • Q&A and Support Requirements Joseph Panek: Originally from Michigan BSEE - Michigan State University, MSEE – Cleveland State University 34½ Years of NASA Experience Currently, Senior Technical Advisor - Facilities, Test & Manufacturing Directorate (F000)  IT Security  IT Systems Formerly, Chief, Data And Systems Branch (FTK0)  Data Acquisition Systems

48 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break Facilities Overview • OCSS Overview • Facilities Overview • Cost Volume Overview • Procurement Briefing • Q&A and Support Requirements Overview

The NASA Glenn Research Center (GRC) encompasses test facilities built on two sites. Lewis Field, the main campus, includes 150 buildings on 350 acres. Very large and complex tests are also run at additional facilities located at Plum Brook Station, a 6,400-acre complex in Sandusky, , about an hour west of Cleveland.

49 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break Facilities Overview • OCSS Overview • Facilities Overview • Cost Volume Overview • Procurement Briefing • Q&A and Support Requirements NASA GRC Locations

 50 Miles  NASA Glenn Research NASA Glenn Research Center Center Lewis Field Plum Brook Station

50 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break Facilities Overview • OCSS Overview • Facilities Overview • Cost Volume Overview • Procurement Briefing • Q&A and Support Requirements PACE V Responsibilities PACE V Test Facility Support Test Facility Systems (Including, but not limited to) (broad range with varying complexities) • Installation • Legacy low speed Data System, Escort (DEC Alpha • Maintenance computers with OpenVMS OS) • Repair • Low speed Data System, COBRA • Calibration • High speed Data Systems, Dewetron and DeweSoft • Operation • Small Data Systems based on LabVIEW/NI • Logistics • Human Machine Interface (HMI)/Programmable • IT security Logic Controllers (PLC) systems • FISMA Low, Moderate & High Impacts and Classified • Ovation Control Systems • Network Engineering • Pressure Measurement Systems • Fiber/Copper Media infrastructure • Moving probe systems known as PACS • Procurement • Computer controlled signal conditioning systems • Specialized System Administration and • Fiber Optic and Copper Media distribution systems • Development of test facility and/or experiment • Video Systems related IT systems and/or services. 51 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break Facilities Overview • OCSS Overview • Facilities Overview • Cost Volume Overview • Procurement Briefing • Q&A and Support Requirements

The PACE contract is a critical factor in the NASA Glenn Research Center’s capability to provide test data to our internal NASA and external customers (e.g., other government agencies, industry, and academia).

52 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Cost Instructions • Procurement Briefing • Q&A Steven Vacco:  Born and Raised in  Masters of Accountancy from Cleveland State University/CPA  3 Years of NASA Experience  Lead Contract Cost/Price Analyst

53 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Cost Instructions • Procurement Briefing • Q&A

• Total proposed price consists of the Sixty-Day Phase-In, 22-Month Base Performance Period, 24-Month Option Period, 12-Month Option Period, and a Six Month Extension Period • Cost realism analysis will be conducted • Evaluation of the proposed Direct Labor and Indirect Rates and Fee

54 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Cost Instructions • Procurement Briefing • Q&A

Follow RFP instructions, “L.23 Volume III – Cost Proposal Instructions”

Cost Volume Part 1: General Cost Information • Introduction • Financial Capability to perform the contract • Subcontractor Cost Analysis • Major subcontractors having a contract value equal to or greater than 15% of the contract value over the two-year base period of performance must complete a full cost proposal • Escalation Rationale • Business Systems Reviews and Status Information

55 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Cost Instructions • Procurement Briefing • Q&A

Cost Volume Part 2: Cost Templates • Templates have pre-populated formulas • Offeror is responsible for the accuracy of these formulas and editing/correcting them as necessary • Offeror is instructed to reference the Seven CLINs (Applications, Computing, Cybersecurity, (IM,ITM&G,C, EU), Other Direct Costs (ODC), Program Management Office and IDIQ when completing the templates; the cost templates align with the CLINs in the statement of work • ODC and IDIQ costs will be a plug number provided by the Government. The Offeror shall not alter these numbers. • Offeror’s shall apply their proposed indirect and Fee rates to the government provided ODCs

56 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview CLIN Cost Templates • Procurement Briefing • Q&A

CLIN 1: APPLICATIONS Total Cost Template

COST PLUS FIXED FEE

BASE PERIOD OPTION PERIODS 6 Month Elements Year 1 Year 2 Year 3 Year 4 Year 5 Extension Total Direct Labor Hours Straightime Hours ------Overtime Hours ------Total Hours ------

Direct Labor Dollars from Labor Template $ - $ - $ - $ - $ - $ - $ -

Overhead (List) Cost 1. (Name & Description of Base) $ - $ - $ - $ - $ - $ - Overhead Rate 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Overhead Cost $ - $ - $ - $ - $ - $ - $ - 2. (Name & Description of Base) $ - $ - $ - $ - $ - Overhead Rate 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Overhead Cost $ - $ - $ - $ - $ - $ - $ - Total Overhead Cost $ - $ - $ - $ - $ - $ - $ -

Subcontractor Costs 1. (Subcontractor Name) $ - $ - $ - $ - $ - $ - $ - 2. (Subcontractor Name) $ - $ - $ - $ - $ - $ - $ - 3. (Subcontractor Name) $ - $ - $ - $ - $ - $ - $ - Total Subcontract Cost $ - $ - $ - $ - $ - $ - $ -

Material Handling (Pass through costs) 1. (Description of Material Handling Base) $ - $ - $ - $ - $ - $ - M&H Rate 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% M&H Cost $ - $ - $ - $ - $ - $ - $ -

G&A Cost 1. (Description of G&A Base) $ - $ - $ - $ - $ - $ - G&A Rate 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% G&A Cost $ - $ - $ - $ - $ - $ - $ -

Subtotal $ - $ - $ - $ - $ - $ - $ -

Facilities Capital Cost of Money (FCCOM) 1. (Description of FCCOM Base) $ - $ - $ - $ - $ - $ - FCCOM Rate 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% FCCOM Cost $ - $ - $ - $ - $ - $ - $ -

Fixed Fee 1. Subcontractor $ - $ - $ - $ - $ - $ - Fixed Fee Rate 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Fixed Fee Amount $ - $ - $ - $ - $ - $ - $ - 2. (Description of Fee Base) less Subcontractor $ - $ - $ - $ - $ - $ - Fixed Fee Rate 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Fixed Fee Amount $ - $ - $ - $ - $ - $ - $ - Total Fixed Fee Amount $ - $ - $ - $ - $ - $ - $ -

Total Estimated Cost Plus Fixed Fee $ - $ - $ - $ - $ - $ - $ - 57 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview CLIN Labor Cost Templates • Procurement Briefing • Q&A

CONTRACT YEAR: ONE E=Exempt Incumbent Labor Classification per Cost Proposal Labor Category per DOLWD, CBA, GSA, or Productive Standard N=Non Exempt WYEs Labor Cost Instructions Offeror's established position Work Hours Labor Rate U=Union 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 0.00 $0.00 $0.00 0.00 $0.00

58 • MAP • Enterprise Contracts • Center Contracts with IT • Strategic Sourcing • PACE V Objectives • Work Management System ODC Cost Template

COST PLUS FIXED FEE

BASE PERIOD OPTION PERIODS 6 Month Elements Year 1 Year 2 Year 3 Year 4 Year 5 Extension Total

Other Direct Costs $ - $ - $ - $ - $ - $ - $ - Total ODC Cost $ - $ - $ - $ - $ - $ - $ -

G&A Cost 1. (Description of G&A Base) $ - $ - $ - $ - $ - $ - G&A Rate 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% G&A Cost $ - $ - $ - $ - $ - $ - $ -

Subtotal $ - $ - $ - $ - $ - $ - $ -

Fixed Fee 1. (Description of Fee Base) $ - $ - $ - $ - $ - $ - Fixed Fee Rate 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Fixed Fee Amount $ - $ - $ - $ - $ - $ - $ -

Total Estimated Cost Plus Fixed Fee $ - $ - $ - $ - $ - $ - $ -

59 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Indirect Rate Template • Procurement Briefing • Q&A

Contractor Contractor Contractor Contractor Contractor Contractor Contractor Contractor Cost Elements within Fiscal Year Fiscal Year Fiscal Year Fiscal Year Fiscal Year Fiscal Year Fiscal Year Fiscal Year Indirect Rate Pool Prior Yr 3 Prior Yr 2 Prior Yr 1 ______

$ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - Total Pool Expenses $ - $ - $ - $ - $ - Application Base ($) $ - $ - $ - $ - $ - Contractor FY Rate (%) 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% CONVERSION OF BURDEN RATE TO CONTRACT YEAR Contract Contract Contract Contract Contract Year 1 Year 2 Year 3 Year 4 Year 5 Proposed Contract Year Rate 0.00% 0.00% 0.00% 0.00% 0.00% Offer must provide three years of prior indirect pool, base and rate information 60 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Cost Instructions • Procurement Briefing • Q&A

Cost Volume Part 3: Basis of Estimate • Cost narrative to support proposed estimates • Link the Cost Volume to the Mission Suitability Volume

61 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview PACE V Procurement Briefing • Procurement Briefing • Q&A About Jim Griffin: Born and Raised in Northeast Ohio JD from Cleveland Marshall at Cleveland State University 3 Years of NASA Experience Contracting Officer, Institutional Services Branch  Current Contracting Officer for PACE IV and the PACE IV follow-on

62 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview • Procurement Briefing Government Furnished Information • Q&A

• All required procurement documents will be posted on the beta.SAM.gov website • Please note that all documents, including attachments, are draft documents and subject to change prior to release of the final Request for Proposals (RFP) • Convenient link: http://bit.ly/PACE-DRFP

63 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Significant Pre-Procurement Decisions • Procurement Briefing • Q&A

• The Work Areas have been restructured to align with the GRC IT Architecture Framework • Office of Cybersecurity Services (OCSS) • Decision was made to Option OCSS in the CyberSecurity Work Area for Contract Year 3, 4, and 5 • 5 Year Period • 60 day Phase-in period, 22 Month Base, 1 Two-Year Option, and 1 One-Year Option • Other Direct Costs (ODC) CLIN • GRC provided Work Management System (WMS) • Previously we had offerors propose a WMS

64 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Definition of Base/IDIQ • Procurement Briefing • Q&A

• Base • Information Technology (IT) Services and Solutions in support of Center programs, facilities, core competencies, and missions. Work will include data center operations and management, application development and maintenance, cybersecurity services, IT project management, data and information management, and a variety of highly specialized mission IT expertise.

• Indefinite Delivery Indefinite Quantity (IDIQ) • The Government anticipates that during the life of the contract, additional requirements, which are within the general scope of this contract, may be required in support of NASA’s mission. To accomplish these additional requirements, the Government may issue work orders either on Firm Fixed Price (FFP) or Cost-Plus Fixed Fee (CPFF) basis for the ordering of these services and supplies.

65 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Acquisition Considerations • Procurement Briefing • Q&A

Organizational Conflict(s) of Interest (OCI): • PACE V Staff will work with other contractors. Contract will include clauses to address OCIs. AN OCI Avoidance Plan is required within 30 days after contract award. • Limitation on Future Contracting and the access to and release of sensitive information clauses will be incorporated into the contract. Technical Approach to meeting the requirements of the SOW: • The Government reserves the right to unilaterally incorporate proposed approaches into the SOW. Innovation Plan: • A list of innovations that the Government could realize in partnership with the Offeror given a commensurate investment in its unique capabilities (cost estimates are not required). • The Government reserves the right to unilaterally incorporate proposed approaches into the SOW. Innovation Scenarios: • In addition, a cost proposal, including a basis of estimate, shall be included for each innovation scenario. Upon contract award, the Government reserves the right to unilaterally incorporate the Offeror’s innovation solution into the awarded contract at the proposed cost. Note that the proposed cost for innovation scenarios will not be considered in the overall cost proposal of the Cost Volume.

66 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Acquisition Considerations • Procurement Briefing • Q&A

• Special Solicitation Clauses or Provisions • Surge Provision: If during the performance of this contract, additional in-scope work is required to meet increased overall need, the Contracting Officer may unilaterally increase the total contract value up to 20%. This decision is entirely within the discretion of the Government

Offerors who take exception to any terms and conditions of the model contract may be deemed ineligible for award and excluded from further consideration

67 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Proposal Page Limits • Procurement Briefing • Q&A

• The following page limitations are established for each portion of the proposal submitted in response to this solicitation:

Volume Number and Title Page Limit I – Mission Suitability 65 pages II – Relevant Experience and Past Performance 20 pages III – Cost No page limit IV – Business No page limit

• A page is defined as one side of a sheet, 8 1/2" x 11", with at least one inch margins on all sides, using not smaller than Times New Roman 12 point type. While text within figures and charts may use a smaller font, it must not be smaller than Times New Roman 10 point type. It is recommended that expository text necessary for the proposal not be located solely in figures or charts.

68 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Proposal Preparation • Procurement Briefing • Q&A

Offerors shall submit proposals in four volumes as specified below. Each part of the proposal should be complete and prepared in accordance with solicitation instructions to enable concurrent and separate evaluation of each part. Each volume listed below shall stand alone and not require reference to another volume:

Volume Number and Title Format I – Mission Suitability 1 original hard copy + 1 electronic Copy II – Relevant Experience and Past Performance 1 original hard copy + 1 electronic Copy III – Cost 1 original hard copy + 1 electronic Copy IV – Business 1 original hard copy + 1 electronic Copy

69 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Source Selection Procedures • Procurement Briefing • Q&A

• This procurement will use Source Evaluation Board (SEB) procedures • Best value selection will include Mission Suitability, Relative Experience & Past Performance, and Cost • Contract award based on FAR Part 15 – Contracting by Negotiation

• Evaluation factors per NFS 1815.304-70: • Mission Suitability is approximately equal to Relevant Experience and Past Performance, which is approximately equal to Cost • Mission Suitability and Relevant Experience & Past Performance, when combined, are significantly more important than Cost

70 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Source Selection Procedures (Cont.) • Procurement Briefing • Q&A

• Only Mission Suitability will be scored • Within the Mission Suitability Factor, the maximum numerical score each Sub Factor may receive is as follows:

Overall Understanding of the Requirements 500 points Management Approach 350 points Innovation Approach 150 points Total Points 1000 points

• Probable Cost Analysis (reasonableness and realism) will be performed • Relative Experience and Past Performance will be given a confidence rating

71 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview Section M – Subfactor C • Facilities Overview • Cost Volume Overview • Procurement Briefing • Q&A Innovation Approach Innovation Plan • The Government will evaluate the Offeror’s proposed approach to introducing innovations and efficiencies for the products, services, outcomes, or deliverables required under the SOW. • Consideration will be given to the adequacy, realism, effectiveness, completeness, length of time and cost to the Government in the following areas indicated in the RFP. Innovation Scenarios • The Government will evaluate the Offeror’s response to the two Innovation Scenarios. • Consideration will be given to whether the proposed technical approach is innovative, feasible, achievable, and complete.

72 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break Section M – Volume II Relevant Experience • OCSS Overview • Facilities Overview • Cost Volume Overview • Procurement Briefing and Past Performance Factor • Q&A

The Government will evaluate three (3) areas of relevant experience and past performance of the Offeror and any Major Subcontractors/Teaming Partners: 1. Past Performance Narrative (PPN) 2. Past Performance Questionnaires (PPQ) 3. Past Performance Databases (PPD) The results of the PPN, PPQ, and PPD evaluations will be considered in determining the Level of Confidence rating

Relevancy: • The Government will evaluate the contract experience of each Offeror, Major Subcontractor, and/or Teaming Partner over the past three (3) years to determine its overall relevancy to the SOW and the overall requirements of the RFP • Consideration will be given to contract scope, customer, size (contract value), type, length, and role as prime or subcontractor

73 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break Section M – Volume IV • OCSS Overview • Facilities Overview • Cost Volume Overview • Procurement Briefing Business Volume • Q&A

Although the Business Volume is neither numerically scored nor given an adjectival rating, it is important to the Government’s evaluation that the Offeror understands the solicitation and the resources required

Risks identified from the Business Volume evaluation will be presented to the Source Selection Authority (SSA) for consideration in making the source selection decision

74 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break Source Selection • OCSS Overview • Facilities Overview • Cost Volume Overview • Procurement Briefing • Q&A

The Government may award a contract based on the initial offers received, without discussion of such offers. Accordingly, each Offeror should submit its initial proposal to the Government using the most favorable terms from a cost and technical standpoint. Discussions will be held if award on the basis of initial offers is determined not to be in the Government’s best interest. If written or oral discussions are conducted, the Government will seek Final Proposal Revisions from those Offerors whose proposals are determined to be within the competitive range.

75 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Procurement Tentative PACE V Milestones • Procurement Briefing • Q&A

Sources Sought Synopsis Issued August 1, 2019 Procurement Strategy Meeting January 30, 2020 Draft RFP Issued February 7, 2020 Industry Day February 25, 2020 Final RFP Issued March 13, 2020 Proposals Received April 24, 2020 Initial Selection August 25, 2020 Competitive Range (if necessary) August 26, 2020 Discussions Complete (if necessary) September 7, 2020 Final Proposal Revisions Received September 23, 2020 Evaluation Complete October 1, 2020 SSA Presentation October 16, 2020 Contract Award November 2, 2020 Phase-In Period Begins December 1, 2020 Full Performance Date February 2, 2021 76 • Welcome and Overview • Guidance to Small Businesses • Technical Overview • Break • OCSS Overview • Facilities Overview • Cost Volume Overview Question and Answer Period 2 • Procurement Briefing • Q&A • OCSS Support • Facilities Support • Cost Volume • RFP • Anything Else Closing Remarks

 We have the room until 4:30 this afternoon  Face-to-Face meetings will be in Room 302  We don’t have the auditorium tomorrow but meetings will continue in room 302  The first two tours will leave promptly at 12:45 and return here at 2:15  Stay with your group’s escort for the duration of the tour  The second two tours will leave at 2:45 and be back here at 4:15  Guidance for your one-on-one meetings:  Each company has 25 minutes  Jim is available to answer any procurement related questions  Tony and Les are available to answer any technical questions regarding the draft statement of work  Optimize your time by preparing questions in advance that will assist you in developing your proposal  Reminder: We are in the final stages of the “market research” phase of this acquisition. We are continuing to solicit for ideas on how to strengthen the RFP, promote fair competition, and optimize preparation time

78 Closing Remarks

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