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San Mateo County Shuttle Inventory and Analysis

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San Mateo County Shuttle Inventory and Analysis San Mateo County Shuttle Inventory and Analysis Prepared for the San Mateo County Transportation Authority Prepared by June 2010 Final Report: Shuttle Inventory and Analysis June 2010 Table of Contents 1.0 Introduction .......................................................................................................................... 1 2.0 Institutional Overview........................................................................................................... 1 3.0 Geographical Overview ....................................................................................................... 2 4.0 Shuttle Inventory Overview .................................................................................................. 9 4.1 Shuttle Names and Purpose .......................................................................................... 14 4.2 Shuttle Institutional Structure and Funding ................................................................... 14 4.3 Shuttle Performance ...................................................................................................... 17 4.4 Shuttle Service Characteristics ...................................................................................... 20 4.5 Additional Information .................................................................................................... 20 5.0 Performance Benchmarks ................................................................................................. 21 5.1 C/CAG Benchmarks ...................................................................................................... 21 5.2 SamTrans Benchmarks ................................................................................................. 22 5.3 Benchmarks Applied to Remaining Shuttles ................................................................. 24 6.0 Service Analysis ................................................................................................................ 25 6.1 Analysis of Potential Shuttle and Bus Service Overlaps ............................................... 25 6.2 Analysis of Potential Shuttle Service Duplication .......................................................... 28 7.0 Summary ........................................................................................................................... 29 Reference Notes ............................................................................................................................ 30 Appendix A Shuttle Inventory – Summary Worksheet Page i Final Report: Shuttle Inventory and Analysis June 2010 List of Figures Figure 1 SMCTA Shuttle Base Map – San Mateo County ............................................................................ 3 Figure 2 SMCTA Shuttles: Bayshore Caltrain Station; Balboa Park and Daly City BART Stations ............ 4 Figure 3 SMCTA Shuttles: South San Francisco Caltrain and BART Stations ............................................ 5 Figure 4 SMCTA Shuttles: San Bruno BART Station ................................................................................... 6 Figure 5 SMCTA Shuttles: Millbrae BART Station; ...................................................................................... 7 Figure 6 SMCTA Shuttles: Hillsdale and Hayward Park Caltrain Stations .................................................. 8 Figure 7 SMCTA Shuttles; Hillsdale, Belmont and Santa Carlos Caltrain Stations ................................... 11 Figure 8 SMCTA Shuttles: Redwood City Caltrain Station ........................................................................ 12 Figure 9 SMCTA Shuttles: Menlo Park and Palo Alto Caltrain Stations .................................................... 13 Figure 10 SMCTA Shuttles and SamTrans Bus Routes ............................................................................. 26 List of Tables Table 1 Shuttle Inventory .............................................................................................................................. 9 Table 2 Shuttle Funding Matrix ................................................................................................................... 15 Table 3 Shuttle Performance Matrix ........................................................................................................... 18 Table 4 C/CAG Benchmarks for C/CAG-Funded Shuttles ........................................................................ 22 Table 5 SamTrans Benchmarks for Alliance-Managed Commuter Shuttles ............................................. 23 Table 6 Remaining Shuttles with C/CAG and SamTrans Performance Indicators ..................................... 24 Page ii Final Report: Shuttle Inventory and Analysis June 2010 1.0 INTRODUCTION The San Mateo County Transportation Authority commissioned AECOM to compile an inventory of shuttle services operating in San Mateo County to establish existing conditions and shuttle performance in advance of the Measure A Local Shuttle call for projects. The inventory also allowed identification of potential duplication of services among shuttles and between shuttles and fixed-route buses. This information will assist with Measure A shuttle program project funding decisions. The shuttle inventory includes shuttles offered by a variety of service providers and operators, including the San Mateo County Transit District, the Peninsula Traffic Congestion Relief Alliance, and individual cities. Shuttles funded by private employers but operated by public entities were included; however, shuttles operated by private suppliers, such as Bauer Transportation, were not. The inventory includes shuttles with operations extending into neighboring San Francisco and Santa Clara County, when San Mateo county destinations are connected to transit stations across the county line. An inventory of forty shuttle services was compiled electronically into an Excel spreadsheet file comprised of two worksheets. Shuttle routes are listed in the rows of the spreadsheet, and attributes, characteristics, and other data for each service in the columns. The Summary Worksheet contains data most useful for assessing shuttle performance and future needs. The Comprehensive Worksheet includes this data plus other information regarding shuttle management and funding. References in this report refer to the Summary Worksheet, which is included in Appendix A. Along with the spreadsheet inventory, shuttle data was entered into a Geographic Information System (GIS), allowing shuttle routes to be mapped and compared with each other, other transit services, and geographic features of San Mateo County. The overview base map and eight numbered maps included in this report (Figures 1-9) provide an overview of the extent and nature of current services and show the GIS data used to assess the county’s shuttle services. These findings should be considered a preliminary analysis of locations where there may be the opportunity to add or modify shuttle service, or better integrate shuttle service with fixed route bus service. The expected ridership demand and cost- effectiveness of new services or service modifications suggested in this report have not been assessed in detail; a quantitative assessment of the feasibility of service expansion or changes would be required prior to their recommendation and implementation. In particular, the upcoming SamTrans Comprehensive Operations Analysis (COA) may address the relationship between shuttles and fixed- route bus services. 2.0 INSTITUTIONAL OVERVIEW The following overview is provided to describe several entities that are mentioned throughout this document, each of which has a role in supporting shuttle services in San Mateo County. The Alliance refers to the Peninsula Traffic Congestion Relief Alliance, a joint powers authority dedicated to implementing transportation demand management programs in San Mateo County and providing alternatives to single-occupant auto travel, including shuttles. The City/County Association of Governments in San Mateo County (C/CAG) acts as San Mateo County’s Congestion Management Agency (CMA) and coordinates planning and transportation in the County. SamTrans refers to the bus and paratransit service operated in San Mateo County by the San Mateo County Transit District. This body appoints a member to the Peninsula Corridor Joint Powers Board (PCJPB), along with other agencies of San Mateo County and neighboring San Francisco and Santa Clara County. The PCJPB is the governing body for Caltrain, the commuter rail line operating between San Francisco, San Mateo and Santa Clara Counties , which itself is managed by SamTrans. Most of the Page 1 Final Report: Shuttle Inventory and Analysis June 2010 countywide shuttle network is managed by SamTrans and the PCJPB, and connects Caltrain riders to jobs and other activity centers. The San Mateo County Transportation Authority (SMCTA) administers sales tax collected for transportation projects and programs in San Mateo County and is governed by a board representing the County, cities and the San Mateo County Transit District. SamTrans is the managing agency for SMCTA. The Bay Area Air Quality Management District (BAAQMD) is the regional agency that administers the Transportation Fund for Clean Air (TFCA). TFCA funds are used to support a number of shuttles in San Mateo County. Some TFCA funds are distributed directly by the BAAQMD, and some a channeled through local congestion management agencies, which is C/CAG in San Mateo County. 3.0 GEOGRAPHICAL
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