Written Evidence Submitted by Virgin Media
Written evidence submitted by Virgin Media Virgin Media welcomes the opportunity to support the committee’s inquiry into the future of public service broadcasting. About Virgin Media At Virgin Media, we offer four award-winning services across the country to UK consumers and businesses: broadband, TV, landline and mobile phone. We are the biggest private investor in UK broadband, serving over 6 million customers nationwide. Virgin Media’s TV platform continues to offer the most seamless way to watch all of the best entertainment, drama, sport and much more in one place. We were the first provider to add Netflix, YouTube and iPlayer to our TV offering and the first UK platform to have a 100% HD base. Our latest next-generation TV platform – Virgin TV 360 – offers an updated, modern and more visual user interface with new features such as Search & Control and Startover (which lets users skip back to the beginning of programmes on all major channels) to enhance the entertainment experience. Executive Summary Virgin Media is supportive of the current regulatory regime and delivery model in place for public service broadcasting. The COVID-19 pandemic has demonstrated that the current TV ecosystem works well. The PSBs are reputable and relied upon sources of information, the SVoDs have provided additional entertainment content, and network operators, such as Virgin Media, have ensured infrastructure is resilient. Global competition in the supply of programming has increased in recent years; this is good for consumers. The PSBs have adapted well in the face of this competition. PSB viewership is still high, both on linear and On Demand services, and the UK’s aging population means that it is likely to remain so in the future.
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