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How to Use Your V+ Box

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How to Use Your V+ Box IMPorTANT STUFF Keep these details safe. 4-digit PIN Your Customer Account Number Smart Card Serial Number Calling us If you have any questions, just give us a call free from a Virgin Media phone on 150 Not got a Virgin Media phone line? Call 0845 454 1111 Calls to non geographic numbers (they usually start 0845, 0870 etc) cost no more than 10p per minute plus a connection fee of 7p per call. You can check how much it costs to call our team from a fixed line by visiting our website at virginmedia.com/callcosts or check the Help & Info menu from your TV Home Page. Now, put this booklet somewhere safe and have fun enjoying TV. But if you have any questions, just give us a call. HOW TO USE YOUR V+ BOX VMV+0908 1 WELL, HELLO. CONTENTS WELCOME to MEET YouR New V+ REMote ContROL 4 VIRGIN TV It’s easy to use YouR SPeeDY GUIDE to GettING stARteD 6 If you’re itching to find out what your Can’t wait to get up and running? Virgin TV and V+ Box can do, then ChoosING CHAnneLS 10 keep reading. Three easy ways to watch what you want With the help of Cat and Bird, we’ll USING YOUR V+ BOX 12 help you explore your new service. Telly at your beck and call They love telly. Well, we all love telly ReCORDING PROGRAMMes WIth V+ 12 and they know all about it. So let Never miss a thing them show you how things work. ON DeMAND 16 You can also watch Cat and Bird’s 500 films, 1000s of TV shows and music videos collection of help videos anytime InteRACTIve seRVICes 18 you like by choosing Help & Info Make your TV do more from the TV Home Page and also ReD Button 18 on virginmedia.com Get ready for action SettING YouR PIN 19 Get protection USING subtITLes 19 Getting the full picture Got A shINY new HD TV? 20 We’ll help you set things up HAVING PRobLEMS? 21 Let’s fix them fast YouR QuestIons AnsweRED 22 3 MEET YOUR NEW V+ REMOTE 1. Power 2. Mute IT’S EASY to USE 3. Instant Replay 4. Rewind 5. Fast Forward 1 Power. Switches your V+ Box in and 11 Guide. Displays the Mini Guide. out of standby mode. It tells you what’s on now and next. 6. Stop 7. Play/Pause 2 Mute. Turns the sound off and on. 12 Information. Tells you more about 9. V+ 8. Record whichever programme is on screen 3 Instant Replay. Lets you rewind a 11. Guide programme by 8 seconds if you’ve or currently selected in the Mini Guide. 10. Favourites 12. Information missed a bit. 13 Channel Up/Down. Lets you hop from channel to channel. 4 Rewind. Lets you rewind what you’re 14. Volume + 13. Channel Up watching, whether it’s a recorded 14 Volume +/-. Turns the volume of programme, Live TV or an On Demand programmes watched through your programme. V+ Box up or down. This can also be set 15. Arrows 5 Fast Forward. Lets you fast forward to control your TV’s volume – see page 22. 16. OK what you’re watching, whether it’s 15 Arrows. Let you navigate through menus a recorded programme, Live TV or on screen. an On Demand programme. 16 OK. Allows you to select an option from 14. Volume – 13. Channel Down 6 Stop. Lets you stop what you’re any menu. 17. Back 18. TV watching. If you’re watching Delay 17 Back. Returns to the previous menu 19. Home TV, pressing stop takes you back to or channel. Live TV. If you’re watching anything 18 TV. Returns to the TV channel and 20. Coloured On Demand, it takes you back to Buttons displays the Mini Guide. the On Demand menu. 19 Home. How to access your TV Guide, 7 Play/Pause. Allows you to start and On Demand, Interactive Services, stop what you’re watching, including TV Settings and Help & Info. Live TV. Good if you’re making a cuppa or answering the phone. 20 Coloured buttons. Clever shortcuts to 21. Numbered help you navigate faster. Buttons 8 Record. Lets you record Live TV. 22. Help 21 Number buttons. Allow you to change 23. Text 9 V+. Lets you see the V+ menus, channel and make menu selections. through which you can view, record and delete programmes, as well as 22 Help. Offers help about the screen other V+ fun. you’re on. 10 Favourites. Takes you to your 23 Text. This button isn’t functional yet. Favourites menu. That’s your own But you’ll find text services by going to tailor-made TV guide with the the Interactive Menus. channels you watch most often. 4 5 YOUR SPEEDY GUIDE TO GettING STArteD CAN’T WAIT to GET UP AND RUNNING? What do you fancy watching? How to choose channels The beauty of Virgin TV and your V+ If it’s Live TV you’re after, there are service is that there are three ways to three easy ways to find out what’s on. watch it. Use the TV Guide Either: The TV Guide shows every channel Getting Started The Home Page • Use V+ to pause, rewind and record available. Any channels that you aren’t Live TV or playback programmes that subscribed to will be greyed out. Press Let’s start with your V+ Box. It’s the brains Now that you’ve got Virgin TV, there’s you’ve recorded previously. Home Home and choose TV Guide to get of your Virgin TV. loads of extra stuff to discover. To find • Watch Live TV, on a whole range a complete picture of what’s on when. • Switch on your TV set and then your out what, you need to go to the TV Home of channels. Flick to page 10 to find out more. Virgin TV by pressing the Power/ Page. Just press Home Home on your Standby button on your remote remote control. • Or pick from our massive library of TV, View the Mini Guide control or V+ Box – and you’re off… Now you’re at the TV Home Page, where film and music On Demand. The Mini Guide shows you what’s on a particular channel now and next. You • If you still have no picture, switch your the world of Virgin TV will open up for you. That way you get the best of all worlds can make the Mini Guide appear and TV to the AV or HD channel tuned – top Live TV and a massive stash of the How to use disappear by pressing TV TV on your to Virgin. best comedy, drama and film On Demand. Use the Up and Down buttons to scroll remote control. For more on the Mini through the options and OK OK to select Using your V+ service Guide, flick topage 10. an option. Your clever V+ service lets you record not Create your own TV Guide You can use the number keys on your just one but two separate channels while If you find you watch some channels remote as a short cut. It’s even quicker. you watch a third. It can store up to 80 more than others, you can create your That’s the skill factor done – Home, Up, hours of TV, ready for you to watch later. own tailor-made TV Guide using Favourites Down, numbers, OK. Find out how on page 12. Plus, if you’re Fav – that shows what’s on your watching Live TV, it lets you pause and favourite channels at a glance. Find out rewind what you’re watching too. We’ll how by turning to page 11. show you all about V+ on page 12. 6 7 GETTING STARTED Continued On Demand Setting your PIN Standby mode As a Virgin TV customer, you have a whole Movies To watch some TV programmes and films When you’re not using your V+ Box, you stash of top quality TV, films and music to Who wants to trek off to the video store, On Demand, you’ll need to enter a PIN can put it into standby using the remote. dip in and out of when you want to. or wait for the next DVD to arrive by post, first. That’s because some content is only Don’t switch it off at the plug if you when you can hire a film without even suitable for over 12s, over 15s or over 18s. have recordings scheduled. Your V+ Box Virgin Central leaving your sofa? There are over 500 If you want to set extra Parental Controls won’t be able to record without power. Virgin Central gives you a taste of just films to choose from, including the latest on your account, you can. We can show If you do turn off the power, anything what’s available On Demand, from the blockbusters and classics. Everyone can you how on page 19. you’ve recorded previously will be best comedies to cutting edge drama. get them and you only pay for what you It is really important to protect the little safely stored. It’s available – free – to all our TV watch. Find out more on page 16. ones with an appropriately secure PIN. customers. Flick to page 16 to find When your box is set up, you can agree out more. Music your new PIN with the installer when they Think of your V+ Box as your own personal visit, or if you don’t, it defaults to either Catch Up TV music player.
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