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Custom Calling Features Quick Reference HOW TO USE: PRESS: HOW TO USE: PRESS: TO CANCEL: PRESS: Speed Calling 8 *74 Call Forwarding Busy Line *90 Call Return *89 Speed Calling 30 *75 Call Forwarding No Answer *92 Repeat Dialing *86 Call Return *69 Priority Ringing *61 Call Forwarding *73 Repeat Dialing *66 Selective Call Acceptance *64 Call Forwarding Remote Activation *73 Call Trace *57 Call Screening *60 Call Forwarding Busy Line *91 Call Forwarding *72 Caller ID Blocking *67 Call Forwarding No Answer *93 Preferred Call Forwarding *63 Anonymous Call Rejection *77 Anonymous Call Rejection *87 Call Forwarding Remove Activation *72 Call Waiting *70 Voice Mail Wilkes Telecommunications voice mail SUB-MAILBOX MAIN MENU: GREETING MENU: service is an advanced voice messaging system • Press 1 to listen to messages. • Press 1 to play current greeting. that will ensure you never miss an important • Press 3 to send message to another • Press 2 to keep greeting. message when you are away from home, out mailbox. • Press 3 to delete greeting. 5 • Press to hear mailbox ID’s with new 4 Voice Mail is easy to set up and easy to use, message. • Press for new greeting. yet the system comes with many advanced 7 • Press * to return to setup menu. features that enhance your personal • Press for current date & time. 0 convenience and organization. Not only can • Press 9 to setup Voice Mailbox. • Press to repeat choices. you customize the way Voice Mail works for you, but you can also access your messages at SUB-MAILBOX GROUP GREETING CHANGE PASSWORD: any time from any touch tone telephone. MENU: 1. Press 2 to change your password. (Example Group Greeting: You have reached 2. Enter new password (1-16 digits), ACCESS YOUR MAILBOX the Jones’ residence. To leave a message for John followed by # . 1. Press # 1 1 if you are checking your press 1, to leave a message for Donna press 2. messages from your home telephone. Or 3. To verify, re-enter your new password. dial 973-MAIL (6245). • Press 1 to play current Group Greeting. 2. Either: Enter your 7 digit telephone 2 LISTEN/RETRIEVE MESSAGES • Press to keep Group Greeting. LISTEN TO MESSAGES: number followed by # . If the Auto 3 • Press to delete Goup Greeting. • Press 1 to hear new messages. Login feature is enabled and you are 4 accessing the system from the phone • Press to record new Group Greeting. • Press 2 to hear saved messages. 0 your voice mail is assigned to, then • Press to repeat choices. • Press * to return to main menu. no entry is required (Enhanced versions • Press 0 to repeat choices. only). Or dial your home or business MAIN MENU OPTIONS number, once the recorded message 1 • Press to listen to messages. MESSAGE OPTIONS: begins press * . 3 # • Press to send a message to another 1 3. Enter your password, followed by . mailbox. • Press to play or replay message. 2 • Press 7 for current date and time. • Press to save message and go to next. change your password while setting up 9 • Press 3 to delete message and go to your mailbox. • Press to setup Voice Mailbox. next. 0 • Press to repeat these choices. • Press 4 to save message as new ACCESS YOUR SUB-MAILBOX message. (Enhanced versions only). MAILBOX SET-UP • Press 5 to reply to message. 1. Press # 1 1 or dial 973-MAIL SETUP MENU: • Press 6 to forward message. (6245). • Press 1 for greeting. • Press 7 to skip back three seconds. 2. Enter your mailbox number. • Press 2 to change password. 3. Enter your mailbox ID number or press • Press 8 to pause or continue message. • Press 3 to * to go to your group message. 9 4 • Press to skip forward three seconds. # • Press for Auto Login. 4. Enter your password, followed by . • Press * to return to main menu. • Press * to return to main menu. • Press 0 to repeat choices. • Press 0 to repeat choices. * Toll charges apply on long distance calls. 27 Custom Calling Features Personal Ringing (Teen Line) Personal Ringing allows you to have up unique ring can also help you identify (*Business Rate Required, ** Each number to two phone numbers with a single incoming calls as to the type of call, or has a distinctive beep.) phone line. When called, each number who it is for-before you answer. Personal has its own unique ring. Great for teenagers, roommates, or home-based a second line at a fraction of the cost. businesses.* Personal Ringing can help Even works with Call Waiting** and Caller ID. Call Waiting/Cancel Call Waiting Now, you never have to miss another USING CANCEL CALL WAITING call while you’re on the phone. With Call them on hold...then press and BEFORE A CALL Waiting, a “beep” alerts you to another 1. Press * 7 0 (on a rotary phone caller will be put on hold and you dial 1170). while you answer the second. Easy to use will automatically be connected to 2. Enter the number you wish to call. the second caller. 3. Pressing and releasing the USING CANCEL CALL WAITING HOW TO USE CALL WAITING switchhook for about one second DURING A CALL 1. A short “beep” in your earpiece while will let you alternate between 1. Depress the switchhook for one you are in the middle of a call means that parties. Each conversation is second to place the call on hold. someone else is trying to reach your absolutely private. 2. Listen for dial tone, press * 7 0 number. (on a rotary phone dial 1170). Waiting. Eliminates Call Waiting tones 3. Listen for special beep tone, depress from interrupting regular conversations, the switchhook for one second and internet, computer modem or facsimile return to your call. transmissions. You automatically have this feature with Call Waiting. Speed Calling Tired of looking up those frequently 3. Listen for dial tone. Enter the code called numbers that you just can’t seem to you have selected and the complete remember? Speed Calling stores the telephone number, including the numbers you call most often, then dials 1 + area code for long distance them with just the push of a button or long distance.* Speed Calling is available 4. To change a number stored in in either 8 or 30 number capacities. old numbers will be automatically HOW TO PROGRAM SPEED replaced in the phone’s memory CALLING 8 OR 30 with the new number. 1. Select a one-digit code (number 2 through 9) for Speed Dialing 8. HOW TO USE SPEED CALLING Select a two digit code (numbers Simply press the Speed Calling digits 20-49) for Speed Calling 30 for that correspond to the number you want each number you wish to enter. to reach. Your call will be dialed 2. Press * 7 4 (on a rotary phone automatically. dial 1174) for Speed Calling 8. Press * 7 5 on a rotary phone dial 1175) for Speed Calling 30. * Toll charges apply on long distance calls. 28 Custom Calling Features Three Way Calling Ideal for bringing everyone together on 3. When the third party answers, press and release the telephone’s and two other parties all talk together. It switchhook to add them to your works with local calls, long distance* calls, three-way call. Calling can be used whether you have HOW TO END THREE WAY CALLING Press and release the telephone’s TO ADD A THIRD PARTY TO switchhook to disconnect the last party YOUR CALL added. If either party hangs up you can 1. Press and release your telephone’s continue to speak with the remaining party. If you hag up both parties will be on hold. disconnected. 2. Listen for three beeps and then a dial tone. Press the number of the third person. Speed Calling codes may be used if you also have this feature. Call Return Ever experience the frustration of TO CANEL YOUR CALL RETURN REQUEST caller has just hung up and you’re left 1. Press * 8 9 (on a rotary phone wondering who tried to reach you? Call dial 1189). Listen for the Return solves the problem. By entering a simple code, your phone automatically announcement. Hang up. calls back the last number that tried to reach you. Works with local and long distance* calls** **Will not work with call originating from an area or long distance carrier where this feature is not provided or with 800, 888 HOW TO USE CALL RETURN 1. Press * 6 9 (on a rotary phone dial 1169), a recorded voice will give you the phone number of the call you missed and ask if you want to use the Call Return feature.* Just follow the voice instructions. IF THE LINE IS BUSY trying the line for up to 30 minutes. 2. A special call back ring alerts you if the line becomes free. 3. Lift the handset to automatically place the call. * Toll charges apply on long distance calls. 29 Custom Calling Features Repeat Dialing Allows your phone to keep trying a HOW TO USE REPEAT DIALING TO CANCEL REPEAT DIALING busy number up to 30 minutes. When the 1. When you hear a busy signal press 1. Lift the handset and listen for a called partys’ line clears Repeat Dialing and release the switchhook and normal dial tone. signals you with a special ring and listen for a normal dial tone. 2. Press * 8 6 (on a rotary phone automatically places the call when you 2. Press * 6 6 (on a rotary phone dial 1186). Listen for a pick up the phone.** dial 1166). If the line is still busy, **Will not work with calls originating hang up.