Ecolabels: We Take a Closer Look CONSUMERS’ ASSOCIATION of IRELAND (CAI) to Independently Protect, Promote and Represent the Interests of Consumers
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GUIDE TO GREEN LABELLING CLONING • YOGA EXPLAINED FOLIC ACID • CREDIT CRUNCH BUYING ONLINE • BARGAIN FOOD SHELF TESTS: SUPERMINIS • SLR CAMERAS DIGITAL CAMCORDERS 2008 JULY The Magazine of the Consumers’ Association of Ireland Ecolabels: we take a closer look CONSUMERS’ ASSOCIATION OF IRELAND (CAI) To independently protect, promote and represent the interests of consumers. The Council is the policy-making body of CAI. Members are elected from within CAI's membership at the Annual General Meeting. The current Editorial & Contents members are: Chairperson James Doorley July Vice-Chairperson Michael Kilcoyne Hon Secretary 2008 Ann Woods Hon Treasurer Frank Dawe Minutes Secretary Dorothy Gallagher he recent significant price increases in food and understanding and concern about the impact of inflation on Council Members groceries have hit the pockets of many individuals and ordinary consumers. A study by Forfás a number of years Elaine Bolger Tfamilies hard, particularly those on low and fixed ago highlighted the fact that up to 60% of inflation was Peter Dargan incomes. Overall the price of food was up over 8% in the directly attributable to decisions by state agencies under the Richard Donohue last year, with the cost of essentials such as milk, bread, direct or indirect control of Government. Mel Gannon vegetables, cereals and meat increasing by a lot more. The Government needs to send a strong signal to all state Diarmuid MacShane Obviously this is a global phenomenon; food prices have agencies that the price increases they approve or impose John McMahon soared all over the world because of increased demand, bad should be minimal in the current climate. Both Bord Gáis Timothy Murphy weather and the diversion of farm land to grow biofuels. The and ESB have signaled that they will seek large price Enid O’Dowd cost of oil which is required for food production and increases later this year. However, we would call on the Emer O’Siochru distribution has also contributed to the price hikes. Given the regulator - the Commission for Energy Regulation - to resist James Wims scale and rapidity of some of the increases, however, it is such demands, which are not only against the interests of hard not to believe that certain retailers and businesses consumers, but also against the interests of competitiveness have used these developments as a cover to take increased and jobs in our economy. profits at the expense of consumers. While some of the global factors are beyond the power of the Irish Government to address, they could be doing a lot more. There is a perception that there is a lack of James Doorley Chairperson STAFF Chief Executive OUR REPORTS CONSUMER CHOICE www.consumerassociation.ie Dermott Jewell Reports in Consumer Choice are based on market Consumer Choice is published monthly by the Reception Acting Editor research, laboratory tests or user surveys, all of Consumers' Association of Ireland (CAI) Limited, tel (01) 497 8600 ext 20 Margaret Brady which are independently and scientifically a wholly independent, non-government, Advice / Information Service Editor conducted. Free goods are never accepted for non-profit making body. CAI was founded in tel (01) 497 8600 ext 23 Kieran Doherty testing – all samples are purchased. 1966 to protect and promote the interests of Research team The reports are produced in the main by the consumers of goods and services, and to PUBLISHED MATERIAL Mark Channing our own Editorial staff. Some material is enhance the quality of life for consumers. CAI is No part of this publication may be reproduced, Jenny Harrow occasionally drawn from other foreign registered with charitable status: CHY 8559. stored in a retrieval system, or transmitted in any Aisling Murtagh independent consumer magazines. Advertising is not accepted for publication. form without the prior permission of the Editor. It Assistant to the Because Consumer Choice carries no Consumer Choice is available on a subscription may not be used for any form of advertising, Chief Executive commercial advertising it is not swayed by basis only. An administration charge will apply sales promotion or publicity. Judy Dunne bias or influence and can point out advantages to cancellations. To subscribe please write to: © Consumers’ Association of Ireland 2008 Subscription Officer and flaws in goods and services that other ISSN 0790-486X Mairead Noonan magazines may not be able to do. Consumer Choice Secretarial Reports on any article relate only to the Subscription Department Editing and Art Direction by Nora Grimes articles or goods mentioned, and not to any 43–44 Chelmsford Road Margaret Brady and Dermott Jewell Contributors other article of the same or similar description. Ranelagh Typeset, make up and production by Nahia Nebra We do not necessarily price or report on all Dublin 6 Swerve Jeff Smith brands or models within the class, and the tel (01) 497 8811 Printed by exclusion of any brand or model should not be fax (01) 497 8601 Baird’s Printing Group, Belfast / Dublin taken as a reflection on it. email [email protected] Cover www.thecai.ie iStockPhoto 242 consumer choice JULY 2008 EDITORIAL 253 245 255 276 268 280 News briefs 244 Cloning 245 Is it really all the same? COMING SOON Green labelling guide 248 Some of the reports We guide you through the maze of claims and standards we plan for you: Cracking the crunch 253 A-Z of cosmetics How to survive the credit crisis Baggage costs Cross-border pricing Yoga explained 255 Dishwashers All you need to know before choosing a class Euro NCAP car safety Food fortification Folic acid and the prevention of NTDs 258 Identity theft Are you getting what you need? Meat origin Mp3 and Mp4 players Shopping online 261 Music downloads Greater choice, better value - but do you know your rights? Superfoods Switching mortgages Super superminis 264 Tooth enamel Best small cars for city drivers Digital camcorders 268 Choice Buys for amateur film-makers The big shots 272 We test the best bridge and SLR cameras Currents 276 A WEEE bit better... Fizzy drinks Cheque-out time Magnet warnings Financial complaints Shopping for September INDEX Shelf life 278 Indexes are printed in the April, July, How much of a bargain is the bargain food shelf? October and December issues of Consumer Choice. Turn to p299 in Index 279 this issue for the complete index of Reports from January to June 2008 reports from January to What am I to do? 280 June 2008. Around the house CONTENTS JULY 2008 consumer choice 243 News briefs The latest information on the world of the consumer Recalling Safety The CAI has long been a Member of ANEC - the European consumer voice in Bangers and Cash standardisation, which recently held its General Assembly (GA). Discussions at The May Complaints Bulletin from the Advertising Standards Authority for the GA included reference to the EU Ireland (ASAI) cited the detail of an upheld complaint that shows just how Rapid Alert System (RAPEX), which has seriously consumers continue to be misled in Ireland in 2008. The advert stated caused the number of dangerous “Pimp my Ride. It’s Back, Bigger & Better!!!” It gave details of when and where products removed from the EU market the show was to be held and the admission costs (Adults €20, no charge for to rise by 53% from 1,051 in 2006 to children under 10). Among the attractions on offer were “Food & Refreshments. 1605 in 2007. The toy sector, Bouncing Castle. Children’s Slide” and a chance to “Meet Pimp My Ride Girls”. unsurprisingly, attracted most The complainant was charged €20 for 2 children under 10. There were notifications, with electrical goods, approximately 15 cars on show. There was no bouncing castle and no children’s motor vehicles and cosmetics also slide. An event described as ‘The Hulk Monster Truck Show’ consisted of one featuring prominently. More than half of Monster Truck that was parked and never moved. Furthermore (and the final all risky products found (700 insult), there were no ‘Pimp My Ride’ girls. Notably, there was no response notifications) originated in China. from the advertisers. Exhausted, I imagine! Obviously, the high number of products imported into the EU from China and the intensified focus of market surveillance authorities on Chinese Driving a Hard Bargain products has an impact here. As a In an increasingly energy-conscious society, it is no surprise that computer manufacturers means of improving monitoring are looking at ways and means of producing smaller and more efficient PC components. A capabilities, EU Consumer specific current focus is on hard drives. Generally, a desktop PC contains, or would be Commissioner Kuneva has set out plans presumed to contain, a 3.5-inch hard drive. But that presumption is changing as 2.5-inch for major initiatives in 2008, including hard drives have become popular for servers and business hard drives. They have been an upgrading of the current EU-China found to achieve high rotations per minute of 10,000 or 15,000 rpm and better Memorandum of Understanding and an performance while generating less heat. Now that capacity is no longer an issue - even EU-US-China trilateral product safety 500GB drives are available - the push toward smaller design- and energy-conscious systems summit to be held in November 2008. is leading manufacturers to include 2.5-inch drives in desktops. Of course, cost is still an issue, and since 3.5-inch drives offer a better price and capacity value ratio they will, for Free! the immediate future at any rate, remain the affordable norm for most consumers. Finally, I would like to congratulate all of our school members who are now WHAT’S IN - A VOTE enjoying well earned term and post- exam holidays.