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RONALD MCDONALD HOUSE CHARITIES® Newfoundland & Labrador Newfoundland & Labrador 2017 ANNUAL REPORT Jerrica Bartlett (Age 2) Labrador City, NL 3 Stays, 21 nights Keeping families close TABLE OF CONTENTS VISION • MISSION • VALUES 4 Message from Board Chair & Executive Director 5 Board of Directors/Committees 6 FAMILY SUPPORT PROGRAMS 7 OUR IMPACT 2017 8 PULLING TOGETHER FOR FAMILIES 9 The Dedicated Volunteers 10 Strength In Numbers Volunteer Gathering 11 Helping Hand Awards12 Adopt-a-Room Program 13 Community Events 14 McDonald’s: Our Founding and Forever Partner 15 Miss Achievement/Andy Dunn Memorial Race Day 16 OUR SIGNATURE EVENTS 17 Spare Some Love Bowling Event 18 “FORE” the Families Golf Classic 19 Red Shoe Crew – Walk for Families 20 Team RMHC 22 Sock It For Sick Kids & Their Families 23 Lights of Love Tree Campaign 24 DONOR RECOGNITION 26 Fifth Birthday Celebration28 MESSAGE FROM TREASURER 29 Financial Report 30 Positively impact the health and lives of sick children, their families and their communities. Ronald McDonald House Charities® Newfoundland and Labrador provides sick children and their families with a comfortable home where they can stay together in an atmosphere of caring, compassion and support. Caring • Inclusion • Inspiration • Quality • Teamwork • Trust and Integrity It is hard to put intowords how parents feel when their child has been diagnosed with Leukemia. And for familieswho don’t liveclose to thecare and resources they need, there is an added stress caused by distance. RMHC givesfamilies with a sick child what they need most – each other. At the tender age of eight, Christian Hatcher of Appleton Ronald McDonald House had such a was diagnosed with Acute Myeloid Leukemia (AML), positive impact on our family. It kept my a form of cancer in which the bone marrow makes family together. Without it our familywould abnormal cells. The Hatcher Family, Christian, parents Sharon and Victor, and younger brother Colin, were have been separated because we couldn’t now faced with a challenging road ahead - one filled afford to stay at a hotel for that length of with long drives, hospital stays, and chemotherapy time. It truly was our home away from treatments. This was something that no parents can home. And we are so thankful that it is there prepare for. They worried about numerous things - even for families to use. It made our fighting this the simple things, likewhere they would stay. Shortly after they arrived in St. John’s they were introduced to cancer with Christian a whole lot easier. the programs and services of Ronald McDonald House Thank you to all the staff, volunteers and Charities Newfoundland and Labrador. sponsors for providing this service to Each day Christian’s treatments were long, but Christian families. and his brother looked forward to the games room and movie room at Ronald McDonald House. – Sharon Hatcher While Christian’s journey is far from over, with treatments expected to continue for some time, the Hatcher Family continues to find strength at RMHC. Christian Hatcher (Age 10) Appleton, NL 13 Stays, 111 Nights 4 n 2017, we had the privilege of providing programsand communications plan; and participation in governance services to460 children supported by 860 caregivers Itraveling to St. John’s for medical reasons for their child. forward tocontinuing to implementthe Strategic Plan and developing the next iteration of the plan that will advance We continued to be humbled by the tremendous support the road map for our future. we have received from donors, individuals, businesses, service groups, McDonald’s and our large dedicated RMHC Global established a limited RMHC Grants of volunteer network throughout our province. This support Excellence to provide funding to a number of chapters that has enabled us to provide unwavering comfort and care advance the mission and move us toward our collective to families. resources with those activities that have the greatest Every day, thecourage and strengthof the children and families that stay at Ronald McDonald House reinforce and sustainability of local Chapters and their programs. the importance of our mission. Our families travel great Ronald McDonald House Charities Newfoundland and distances to get the medical attention they need for their Labrador was delighted to have been recognized for its children.In 2017, there were 497 family visits to Ronald leadership when we were awarded one of the2017 RMHC McDonald House, representing an increase of 13% from Grants of Excellence and a $18,552 grant. 2016. While we would like to accommodate all of the families who need us, during this past year, another 282 This 2017 Annual Report is our opportunity to express our families were sent to nearby hotels, because we were full. gratitude for your generosity. It is a chance for you to read We actively monitor the wait list. about your impact on hundreds of children and families we help. We are changing lives. We are creating a Ronald McDonald House provides more than just a community of support that extendsacross Newfoundland comfortable bed to sleep in. We continue to be thrilled at and Labrador, with 8 programs, over 250 volunteers and the growing support from the community for our programs. From the nutritious meals and snacks lovingly prepared by need, when they need it most. We hold high the trust individuals and groups that enable our families to enjoy you have in us as we stand together in service to the even more time together after a long and emotional day families of sick or injured children. Compassion is at the at the hospital, to the donated toys that are available to all heart ofRMHC and we thank you for your compassion, our kids in our Magic Room, tothe hours of kindness and care in making each and every quilt. These are wonderful contributions mean that more families have more time to and thoughtful gifts to our families, for which we and our focus on what matters most: their children. families are exceedingly thankful. One only has to read the overwhelminglypositive comments, repeatedlyexpressed With all we’ve accomplished, it’s hard to imagine what’s by our families to see the impact that these programs have on their physical and emotional health. programs and services, implementing best practice with governance policies, regional volunteer development, Our Board of Directors have, once again, demonstrated and researching new programs that focus on supporting their dedication to our mission. Each of our directors have sick children and their families. With your ongoing support, worked diligently and, with volunteers on one of several we will continue to play a major role in the lives of sick committees, have helped implement a wide variety of children and their families. On behalf of the children and policies and programs. Some of the initiatives included families we serve, we express our sincerest gratitude. improvements to our parking lot to better accommodate our families, programs supporters and volunteers; the execution of a comprehensive development and Chair, Board of Directors Executive Director Ronald McDonald House Charities Ronald McDonald House Charities Newfoundland and Labrador Newfoundland and Labrador 5 BOARD OF DIRECTORS THERESA RAHAL FINANCE COMMITTEE Chair of Board Bill Budgell (Chair) DAWN DALLEY Gerry Beresford Vice-Chair Erin Higdon GERRY BERESFORD Annette Godsell Immediate Past Chair Christine Morgan BLAIR ROGERS • Develop annual expense budget Director, Chair of Governance Committee • Review and approve annual fundraising goals BILL BUDGELL • Director, Treasurer and Chairof Finance Committee, • Chair of Development & Communications Committee throughout the year DR. LYNETTE BOWES • Director, Chair of Programs & Policy Committee • Investment of funds PAUL ROGERS Director HUMAN RESOURCES COMMITTEE Theresa Rahal (Chair) STERLING PEYTON Heather Peters Director Dawn Dalley HEATHER PETERS Gerry Beresford Director Annette Godsell ERIN HIGDON • Director • COMMITTEES DEVELOPMENT & COMMUNICATIONS COMMITTEE Bill Budgell (Chair) GOVERNANCE COMMITTEE Paul Rogers Blair Rogers (Chair) Heather Peters Gerry Beresford Stephen Noseworthy Theresa Rahal Sterling Peyton Dawn Dalley Annette Godsell Annette Godsell • Review of the RMHC Governance Guide Christine Morgan • • Interest Policy to Board Members and to committee members • • Participate in a Governance Workshop through RMHC Global PROGRAM & POLICY COMMITTEE FACILITIES COMMITTEE Dr. Lynette Bowes (Chair) Vacant (Chair) Theresa Rahal Shawn Williams Annette Godsell John Poole Jennifer Fleming Dana Penney • Ongoing Operations/Program Review • Annette Godsell • Annual Preventative Maintenance review • • Ongoing monitoring and implementation of • Upgrade of the Parking Lot Identiffy a solution for required additional storage space 6 Carter MacNeil (Age 6) Stephenville, NL 12 Stays, 274 nights 9 Staying at Ronald McDonald House means seeing a volunteer’s familiar smile to welcome them. Our valued volunteers are essential to the continuing operation of Our House. We cannot do it without them. the House and within the community to fully support the families during this critical time in their lives. 16 4 220 120 Family Services Volunteers 5,655 Home for Dinner 3,498 Just Like Nan’s 2,698 Special Events 439 10 AT RONALD MCDONALD HOUSE CHARITIES NEWFOUNDLAND AND LABRADOR professionals, donors, and advocates creating a far-reaching network of support for children and families facing some of life’s greatest challenges. On April 21 & 22, 2017 we celebrated the strength we have as a provincial