WELCOME TO SKY+

This is your guide to using Sky+, giving you the essentials as well as handy tips. Read on and get ready - Sky+ could change the way you watch TV, forever.

WHAT DO YOU WANT TO DO?

Get started page 9 Enjoy the freedom of Sky Anytime on TV page 38

See what’s on page 14 Order Box Offi ce programmes page 43

Use your Planner page 20 Have more control over kids’ viewing page 45

Record programmes page 23 Watch your favourite channels page 50

Pause and rewind live TV page 30 Go interactive page 52

Play recordings page 32 Troubleshooting page 65 RECORDING WITH SKY+ 23 FULL CONTENTS Recording without interrupting what you’re watching 23 Recording from TV Guide or Box Offi ce listings 23 FOR YOUR SAFETY 4 Recording from anywhere you go 23 Electrical information 5 Recording an entire series 23 Recording a promoted programme 24 BACK TO BASICS 6 When recordings clash 24 About your Sky+ box 6 Avoiding recordings from being deleted 25 Keeping you up-to-date 6 PIN-protecting kept recordings 25 Features available with your Sky+ subscription 7 Cancelling current and future recordings 26 Your viewing card 7 Deleting existing recordings 26 Your Sky+ remote control and your TV 8 Keeping an eye on available disk space 27 GETTING STARTED 9 Disk space warning 27 Turning your Sky+ box on and off 9 Recording radio channels 28 Changing the volume 9 Adding to the start and end of recordings 29 Changing channels 10 PAUSING AND REWINDING LIVE TV 30 Using the Search & Scan banner 11 Saving after pausing or rewinding 31 TAKING CONTROL 12 Changing how far back you can rewind live TV 31 You’re in control with Sky Guide 12 PLAYING BACK RECORDINGS 32 Using colour keys for more options 13 Choosing from all past and current recordings 32 SEEING WHAT’S ON 14 Picking up from where you left the last recording 33 Quick glance at what’s on with Search & Scan 14 The playback symbol 33 Complete overview of what’s on with TV Guide 14 Checking the remaining viewing time 33 Finding a specifi c channel 15 Fast forwarding and rewinding 34 Seeing what’s on your favourite channels 15 Pausing 34 Finding a specifi c programme 16 Slow motion 34 Finding out more about a programme 17 Stopping playback 34 Codes used in the information banner 17 Using bookmarks for favourite parts of a programme 35 Finding and listening to radio channels 18 Saving bookmarks 35 Managing and deleting bookmarks 35 SETTING REMINDERS FOR PROGRAMMES 19 Skipping to bookmarks 36 When reminders clash 19 Starting playback from a bookmark 36 USING YOUR PLANNER 20 COPYING PROGRAMMES TO VIDEO/DVD 37 Recording status 20 Managing your reminders and recordings in your Planner 21 Linking series in your Planner 22 ENJOYING SKY ANYTIME ON TV 38 GOING INTERACTIVE 52 Seeing what’s on offer with Sky Anytime 38 Interactive cards 52 Sorting the Sky Anytime list 49 Playing games 52 Viewing a programme from the Sky Anytime list 39 Setting up message alert 53 Recording Sky Anytime programmes 40 About Sky Anytime programmes 40 MORE OPTIONS 54 Restricting Sky Anytime viewing 41 Using digital text 54 Cancelling the Sky Anytime service 42 Using teletext 54 Adding non-Sky digital channels 55 ENJOYING BOX OFFICE ENTERTAINMENT 43 Watching non-Sky digital channels 55 Watching Box Offi ce programmes 44 Paying for Box Offi ce programmes 44 REMOTE CONTROL SETUP 56 Ordering over the phone 44 Resetting your remote control 56 If the setup didn’t work 57 HAVING MORE CONTROL Alternative setup 57 OVER KIDS’ VIEWING 45 Replacing the batteries 58 Changing your PIN 45 YOUR SKY+ BOX 59 About your PIN 45 Connecting other devices 60 Hiding adult channels 46 Connecting to the telephone line 61 Restricting rated programmes 46 Switching on Dolby® Digital audio 61 Restricting specifi c channels 47 Changing how the front-panel indicator works 62 Controlling how much is spent on services 47 PIN-protecting kept programmes 48 ENVIRONMENTAL INFORMATION 63 Restricting programmes in your Planner 48 Packaging 63 + Turning off all PIN-controlled restrictions 49 Sky box recycling 63 Saving energy with Auto Standby 64 MANAGING YOUR FAVOURITE CHANNELS 50 Storing favourite channels 50 TROUBLESHOOTING 65 Switching to a favourite channel 50 TELEPHONE NUMBERS 73 Seeing what’s on your favourite channels 50 WATCHING TV WITH SUBTITLES SPECIFICATIONS 74 OR AUDIO DESCRIPTION 51 INDEX 75 Finding subtitled or audio described programmes 51 4 USING YOUR SKY FOR YOUR SAFETY installation, operationinstallation, or of safety your Sky that you read thisbookletcompletely,It is important below. especially thesafety instructions If aboutt you haveany doubts Remember with230V thatcontact AC mainscanbelethalor cancauseasevere shock. electric To avoidthisrisk: • Warnings andcautions properly andsafely. You musthave your Sky satellite digital system by aquali installed Your Sky Using equipmentsafely FOR YOUR SAFETY Donotplace your Sky • or Ensure similar donotbecome the ventilation slots items. impeded with andcurtains items tablecloths suchasnewspapers, • Inorder to ensure afree • • Your Sky To avoidpossible damage to the internal move hardyour disk,donotpick uporSky otherwise • Never place naked • Donotplace your Sky • • Do not put anything on your Sky Donotputanything • Never remove thetop cover of your Sky • • Do not attempt to Donotattempt repair your Sky • • Never push anything into or other holes,slots openings Neverin thecasingof pushanything your Sky • • Disconnect any Donotconnect your of your equipment(Sky • Sky Make connectionsare sure properly thatallelectrical made. • If you move your set-top temperatures, locationsatdifferent between allow it to reach room temperature before you apply pow • to Never attempt moveor repair your satellite dishor lownoiseblock. • Sky as any damage you causeto the internal hard disk (or any other component) will invalidate your warranty. you wantto move your Sky rear panelof your Sky+ box there is atamper-evident labelthatstates ‘Warranty void if broken or removed’. their slots). respective + box Donotcover and your any TV). ventilation slots. + box hasbeenmanufactured to meet international standards, but safety you musttake care if you want it to perform + + box is intended for use in moderate climates. Donotuseor store your Sky fl ame sources, suchaslighted candles, ontop of your Sky + + box closeto sources ofheatsuchasaheater or sunlight. direct The maximumtemperature shouldnotexceed 40°C. box in anenclosedcabinetwithmore thanoneother piece ofaudio/videoequipmente.g. VCR or DVD. + box from themainssupply before anyyou disconnect other equipment from rear its panel. fl ow ofair around your Sky + box, + box whichmightdripor spill into it. Never objects stand fi rstdisconnect it, thenwaitatleast30 seconds before continuing. You shouldhandle your Sky + box.For repairs, pleasecontact Sky Customer Service. + + box. There Onthe inside, are butthere nouser-serviceable are somehigh-voltage parts liveparts. box, please contact box,pleasecontact Sky or your dealer. + box, TV, video recorder etc.) to themainsuntil you haveproperly connected alltheother leads. + box,allowatleast10 cmofspace your aboveandonallsides(especially between + box. + + box (except your viewing card and interactive card into box in hot,cold, places. dampor dusty fi fi edsatellite-TV installer. lledwithliquids,suchas vases, ontop ofthebox. + box while it’s connected to themainssupply. If + box carefully er to it. he FOR YOUR SAFETY tor TV TO FIT YOUR LIFE 5 FITYOUR TVTO use correct fuse use correct

3 AMP L AM E N box must therefore be must therefore box + t its cover. Never use a plug if itsif use a plug Never its t cover. fi into a mains socket. Do not attempt to to Do not attempt mains socket. a into mains socket-outlet, remove its fuse and its remove mains socket-outlet, . box from the mains is to take the plug out of the socket. Your Sky Your the plug out of the socket. take is to the mains from box + box before you insertyou the mains supply. into the plug before box + box operates with 230V AC, 50 Hz mains supply. Do not connect it to a DC power supply. power a DC it to Do not connect supply. mains Hz AC, 50 with 230V operates box + If you are in any doubt about anything relating to the mains supply, consult a competent electrician. a competent consult supply, the mains to about anything doubt in any relating you are If then cut the plug off the lead. Destroy the severed plug immediately to avoid the shock the shock avoid to immediately plug the severed then cut the plug off Destroy the lead. be plugged to if this were which would exist hazard If this lead. mains plug on the Fit an appropriate modify or plug. or the mains lead repair plug, an a non-fused using you are If it should be as described above. a fuse, plug contains 5A external fuse must not exceed If the supplied mains plug is not suitable for your for is not suitable If the supplied mains plug On some models, the supplied mains lead has a 2-way connector at one end and a mains plug at the other. Insert connec the 2-way at the other. at one end and a mains plug connector lead has a 2-way On some models, the supplied mains Your Sky Your Sky your into Connecting to the mains supply the to Connecting Sky your disconnect to way The only Mains plug and its fuse plug and Mains type. Both types type a rewireable contain or be a non-rewireable plug may The supplied mains fuse, 1362 BS BSI-approved or use an ASTA- the fuse, replace you need to If fuse. 3A an approved of these symbols. with either at 3A and marked rated to Use a screwdriver the plug face. on beneath a fuse cover plugs have the fuse Non-rewireable a new one and re the fuse with replace offlever the fuse cover, Electrical Electrical information installed near the mains socket outlet, which should be easily accessible. outlet, which should be easily installed the mains socket near fuse cover is missing. is missing. fuse cover then cover, back the plug’s remove to Use a screwdriver inside. plugs have the fuse Rewireable cover. back the plug’s Replace it with a new one. out the fuse and replace lever 6 USING YOUR SKY BACK TO BASICS you canwatch oneprogramme whilerecording another. receiver from inputs in one. thesatellite Italsohastwo dish,whichmeans With a Sky it thendecodes the information andsends it to your TV. Your Sky About your Sky features onoffer. equipment. Here’s areminder ofwhat you needto enjoy thechannelsand The Sky shouldhaveshown installer you thebasicsofhowto use your Sky BACK TOBASICS these newfeatures assoonthey’re available. you seeonscreen by sending it via thesatellite. We’ll let you knowabout wemake As improvements andcreate newfeatures, weupdate thesoftware Keeping you up-to-date + box gets digital information digital box gets from the satellite through theminidish, + + subscription, your Sky + box + box is a video recorder andsatellite interactive card interactive

card remote message online tv guide back up i select BACK TO BASICS c features by by features c fi TV TO FIT YOUR LIFE 7 FITYOUR TVTO speci + . Setup + Sky > Services Services card in itscard slot keep your viewing your keep (position may vary) (position may You can change the settings for Sky can change the settings for You going to These settingsin detail this guide. in described are

+ box. + Telephone Telephone > Services Services subscription + a softuids - use dry cloth. fl box at all times so you can view you can at all times so box + ap on the front of your Sky your of front ap on the fl on page 45). 45). on page , call the number found under under found , call the number personal video recorder features only if you have a Sky a you have if only features video recorder personal + + About your PIN About your subscription and box, you can record and play back satellite satellite back and play record you can box, subscription and + . Numbers programmes. This includes the features Live Pause and Instant Rewind. and Live Pause includes the features This programmes. Sky subscribe to To subscription. subscription. Sky your With Your viewing card Your Sky your in stay needs to viewing card Your You can enjoy Sky enjoy can You entitled to. you’re all the channels the is under slot card viewing The default your is card of the shown on the back digits of the code The last four (see PIN number PIN your checking you are unless viewing card the remove to no need There’s has expired. faulty or it’s if or number, these cautions: Please remember • • unnecessarily. re-insert or viewing card the remove Don’t • viewing card. bend the Don’t • heat and sunlight. from away the card Keep • it with clean Never dry. the card Keep and pets. small children from away the card Keep Features available with your Sky your with available Features 8 USING YOUR SKY BACK TO BASICS Press Your Sky Sky Your TV. See you haveanew TV, you needto reset theremote control to work with your leave your remote control for withoutbatteries longer than10 minutes or if The Sky shouldhavealreadyinstaller setuptheremote control for you. If you Press v t Sky Sky ontheremote control to switch control from the Sky Resetting your remote control + remote control canwork withboth your Sky to goback to controlling the Sky + + remote control and your TV (page 56) for details. + box. + box and your TV. + box to the TV. GETTING STARTED green = on green select TV TO FIT YOUR LIFE 9 FITYOUR TVTO red = standby red ii turns the box offturns the box back up tv guide turns the box on turns the box Sky online message standby standby for remote card card

mute mute interactive interactive interactive card interactive key or or key vol +/- volume control use the box is on. is box + key. box is plugged is plugged box + m u t e key on your remote control. control. remote your on key (page 64) to read about your your about read 64) to (page box into standby mode when standby mode when into box + standby standby key to change the volume of your TV. TV. your volume of the change to key remote control to turn the box on, and wait for on, and wait for turn the box to control remote + box on and off box + vol +/- box off, press the press off, box + key Sky on your key box’s automatic energy-saving automatic mode. box’s Saving energy with Auto Standby energyStandby Saving with Auto + S k y To save energy please put your Sky energy your please put save To you’re not using it. not using you’re See Sky into the mains but turned off. The light is green when your Sky your when is green The light mains but turned off. the into The standby light on the front panel is red when your Sky your when red is panel on the front The standby light a few moments for it to startit to moments up. for a few Sky turn your To You can turn the volume off altogether by pressing the volume off pressing can turn the by altogether You Changing the volume control’s Use the remote GETTING STARTED Sky your Turning the Press 10 USING YOUR SKY GETTING STARTED When you changechannels,the Search & bannerScan appears. channels from thefullscreen listingssuchas See thechapter All Channels don’t knowthe number, press To gothrough thechannelsoneatatime, press the channels Changing channel number. For enter example, thesequence To jump straight tochannel,usethe acertain number keys to enter the control andwaitfor thechannelto change. + andlook upthechannel in thelist. Seeing what’s on v guide tv (page 14) to seehow you canchange on your remote control, select TV Guide TV 5 - ch +/- 0 . - 1 for Sky If you News. key on your remote one atatimewith change channels with thenumber keys or by channelnumber ch +/- GETTING STARTED TV TO FIT YOUR LIFE 11 FITYOUR TVTO what’s on what’s the banner and see the banner use the arrows to show to use the arrows . select . record (page 19). (page to show the Search & Scan & banner. Search the show to (page 23). (page + select to remove the banner. remove to back up back to set a reminder. reminder. set a to Setting reminders for programmes for Setting reminders Recording with Sky with Recording Press Press select See See The Search & Scan banner helps you see what’s on now and later, change later, on now and you see what’s helps Scan & banner Search The interrupting all without programmes, and record set reminders channels, watching. what you’re or the up/down arrow Press other on see what’s to the up/down arrow press you see the banner, When channels. on the channel. today on later see what’s to the left/right arrow Press • press watch, you want to on now that you see a programme If • press is on later, it and watch to you want you see a programme If Using the Search & Scan banner & Search the Using • press record, to you want you see a programme If 12 USING YOUR SKY TAKING CONTROL on theoption you want,thenpress remote control, for example To get into oneofthefour main Sky Guidescreens, press key its onthe set andaspendinglimit viewing restrictions • change usearange of interactive services • Sky order Box Of • setupandsee your favourite channels • setreminders andrecordings• seewhat’s• 7days onfor thenext • Sky you: Guidelets Sky Guideusing your remote control. You control what you watch on your Sky You’re in control with Sky Guide TAKING CONTROL 1 To anoption you canpress select theappropriate number, for press example, for for All Channels + + . Otherwise, press. Otherwise, thedownarrow sothe yellow highlight is box settings fi ce movies, sports andevents ce movies,sports tv guide select . + box by browsing theonscreen . press theoptionnumber or usethe arrows to movethehighlightandpress press theremote control key for the Sky Guide areawant you select TAKING CONTROL TV TO FIT YOUR LIFE 13 FITYOUR TVTO use colour keys for onscreen options onscreen for keys use colour (page 50) for details. for 50) (page screen. Message Message Alert Managing your favourite channels favourite your Managing Shows the programme, a promoted for recording or Sets a reminder channels. favourite preset your on Shows what’s if that programme, for screens interactive Showsyou the Colour options along the bottom of Sky Guide screens give you more choices. choices. you more give Guide screens the bottomSky options along of Colour control. remote your on colour the corresponding press Simply can do different things: keys the colour a programme, watching you’re When red available. green Using colour keys for more options more for keys colour Using available. if yellow blue See 14 USING YOUR SKY SEEING WHAT’S ON All Channels ofprogrammeHighlight thetype you’re in themoodfor andpress Press the downarrow or • • the remote control. The onscreen Search & bannerScan appears. When you’re watching aprogramme, press With Sky Guide, you don’t haveto changechannels to seewhatelse is on. Quick glance at what’s onwith Search & Scan SEEING WHAT’S ON The To seetheentire listofprogrammes andchannels,press Complete of what’s overview Guide onwith TV V Guide TV left/right to check times. different left/right To seewhat’s channel,usetheup/downarrow onadifferent then To seewhat’s channellater onthesame today, arrow. usetheleft/right + gives you theentire listofchannels. menuappears,giving you achoice ofcategories. 0 for for More to see the next screen ofcategories.to seethenext select or theup/downarrow on tv guide. select. channel name complete list press tv guide for a for what’s onnowthatchannel what’s onnext SEEING WHAT’S ON TV TO FIT YOUR LIFE 15 FITYOUR TVTO

key. information green green . ). ) keys to see what’s on see what’s to ) keys or the or record Favourites ch +/- -24 Hours -24 ( key ( blue (page 50) to set up your favourites. your set up to 50) (page blue ) and 24 Hours c channel channel c screen appears where you can check what’s on as in on as what’s you can check appears where screen (+ menu, press the menu, press yellow . TV Guide screens list channels by channel number. channel by list channels screens number keys. keys. number up to 7 days in advance. 7 days up to key. select the channel. Guide tunes to Sky on now, it’s If Guide sets a reminder. Sky on later, it’s If Favourite Channels Favourite Managing your favourite channels favourite your Managing Seeing what’s on your favourite channels favourite your on Seeing what’s see you can choose to favourites, your channels as marked you’ve Once those channels. for just listings the From TV Guide • it using the enter you can of the channel, you know the number If • pressing at a time by Go down a page The screens. listing other See Finding Finding a specifi • Use the • use the right arrow. on later, programmes see • Use To • the press the whole title of a programme, see you can’t If • it and press highlight watch, to you want you see a programme When • press later, now or a programme record To 16 USING YOUR SKY SEEING WHAT’S ON If you can’t seethewholetitle or if you want to seemore information • Ifaprogramme times, channelat different you mayis onthesame only To record aprogramme now or later, press• • When you seeaprogramme you wantto watch, highlight it andpress • • To A-Z screens listprogrammes in alphabeticalorder. for. the If it’s programme acertain you’re lookingfor, press the specifi a Finding TV Guide TV on theprogramme, press the shown, twice for thesecond andsoon. letter message on your mobilephone, press thekey once for the onthenumberby keys; usingtheletters as you wouldwrite atext can thenchoosewhattime you wantto watch or record it. see theprogramme appear once. theprogramme After you select you If it’s onlater, Sky areminder. Guidesets If it’s onnow, Sky Guidetunesto thechannel. select Using your PlannerUsing your To seewhere your reminders andrecordings are stored, see Recording with Sky See fi ndtheprogramme you want, jump to the Setting reminders for programmes + . menu, then choose the type ofprogramme menu,thenchoosethetype you’re in themood c programme (page 20). + (page 23). information (page 19) and key. record fi rstletterofthetitle yellow . key ( key fi rst letter rstletter A-Z )

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record when you see the you want programme when watching TV, use the TV, when watching and press banner . record box. + listings, ce fi Box Of Box or or ce listings ce TV Guide + (page 22) for details. for 22) (page quickly and easily using your mobile your using and easily quickly + . Sky Guide takes you straight to your Planner, Planner, your to you straight Guide takes Sky . subscription to record programmes. record subscription to + record box to record from anywhere you go. Remote Record Record anywhere Remote from you go. record to box + on your remote control. remote your on Linking Series in your Planner Linking Series in your Planner record nd out more go to www.sky.com/remoterecord go to nd out more fi Remember you need a Sky a you need Remember it, simply record to you want and decide a programme watching you’re When press channel, use the on another and/or something on later record you want to If you want, press see the programme you When Scan banner. & Search in the marked are recording later set for or being recorded Programmes symbol next the title. to record with the Scan banner & Search Programmes that are part of a series and shown by the same broadcaster part that are the same and shown by of a series broadcaster Programmes the entire for get reminders or record you can automatically so can be linked series. See highlight it and press press it and highlight Sky your which letsyou set is a feature via sky.com. online phone or To series an entire Recording Recording from anywhere you go anywhere from Recording Sky your can set You Recording from TV Guide or Box OffiTV Box Guide or from Recording in record you want to programme you see a If the list. added to showing the new recording RECORDING WITH SKY WITH RECORDING Sky at the sameyour time on two up to programmes record can You watching you’re what interrupting without Recording 24 USING YOUR SKY RECORDING WITH SKY+ When there’s aclash,the your Planner, you haveto choosewhichrecordings to keep. aprogramme toIf you try select for recording and it clasheswith others in reminder, thenfollow onscreen the toinstructions record theprogramme. Remember Sky clash recordings When or series.Press the green forIf you seeapromotional future advert programme(s) and you seethe Recording apromoted programme done. highlighting it andpressing the To cancel theprevious recording andreplace it withtheone you’ve just • programme you’ve forjust selected recording. To cancel therecording you just requested andkeep theprevious one, • In the next In thenext already booked, press the To seewhere alltheprogrammes overlapandchoosefrom theprogrammes requested, press press st reminder set + Recording Clash back up + canonly record programmes time. two atthesame option, you cansetuparecording for thatprogramme green . select Recording Clash key to before theendofadvert red screen, choosetherecording you wantto cancel by . key ( key yellow Advanced Options key ( key screen appears,highlightingthe Cancel ). Press ). select fi rstsetupa when you’re RECORDING WITH SKY+ TV TO FIT YOUR LIFE 25 FITYOUR TVTO to protect the programme from one-step deletion one-step from the programme protect to blue press press (page 27) 27) (page won’t delete programmes programmes delete won’t + (page 45). (page option. ). The programme is now marked for for is now marked The programme ). Keep Keep key ( Keeping an eye on available disk space space disk available an eye on Keeping blue . See Keep for details. for marked for for marked When you’re running out of disk space, Sky space, disk running out of you’re When , shown by the symbol. , shown by Having more control over kids’ viewing kids’ over control more Having To further protect your recordings, you can choose to have to enter a PIN to a PIN to enter to have choose to you can recordings, furtheryour protect To recordings. kept delete restrictions, PIN and setting detailsyour on this, using control parental For see PIN-protecting kept recordings kept PIN-protecting It takes just the press of a button to delete a programme from your Planner. Planner. your from a programme delete a button of to the press just It takes use the deletions, avoid unplanned To Avoiding recordings from being deleted from recordings Avoiding To protect a programme like this, go to your Planner, highlight the highlight Planner, your this, go to like a programme protect To the press and programme Keep sure. you’re if you without asking the recording delete now won’t Guide Sky 26 USING YOUR SKY RECORDING WITH SKY+ in thelistandpress To cancel acurrent or future recording straight from your Planner, highlight it record watching, browse to the programme in the Search banner & andpressScan To cancel acurrent or future recording without interrupting what you’re Cancelling current andfuture recordings yellow In your Planner, highlighttheprogramme you wantto delete andpress the Once made, recordings canbedeleted only from your Planner. recordings existing Deleting If theprogramme is protected by beingmarked See sure you wantto delete it. Avoiding recordings from beingdeleted . The appears inyourPlanneras When you cancel arecording before theendofprogramme, it Once you’ve deleted arecording, you can’t retrieve it. key ( key + Record delete ). symboldisappears. record or the at Recorded Part yellow key ( key (page 25). Delete . Keep ). , you’reasked ifyou’re recording from your Planner press in the Search & banner,Scan press yellow to cancel therecording to delete the record record RECORDING WITH SKY+ Keep TV TO FIT YOUR LIFE 27 FITYOUR TVTO rmation. fi rst, followed by by rst, followed fi modes, option, recordings you have option, recordings Manual total disk space available space disk total and Automatic Automatic Warn in already watched are deleted deleted are watched already With the With unwatched recordings. Programmes marked marked Programmes recordings. unwatched con your without deleted never are a warning appears before you run out of space: a warning appears before (page 37). (page box (see page 38). 38). (see page box to delete previous recordings; recordings; previous delete to + + . key when a programme is a programme when key and use the arrows to choose the to and use the arrows Setup box records onto its hard disk there is a there disk hard its onto records box + Copying recordings to video/DVD to recordings Copying + S k y when you’re done. you’re when information information box, it is set up to automatically delete recordings recordings delete automatically is set up to it box, + if you never want Sky want you never if and select if you want a warning that a programme is about to be is about to a warning that a programme you want if Disk Disk Space Management Warn Warn Manual Save New Settings New Save Services Services To free up some disk space, you can copy recorded programmes to your your to programmes recorded you can copy space, disk up some free To video or DVD recorder. See DVD recorder. video or The disk space shown in your Planner is not affected by the Sky Anytime affectedis not Sky the Planner by your in shown space The disk Sky your on stored TVon programmes setting you want; Choose deleted. Choose recordings you’ve set up since will fail if there’s not enough space. if there’s will fail set up since you’ve recordings xed amount of storage space for recordings. recordings. for space of storage xed amount 2 Highlight 3 Select without warning if there’s not enough disk space for a new recording. a new recording. for space not enough disk if there’s without warning can change this setting as follows: You to 1 Go Disk space warning space Disk When you Sky get your Remember that because your Sky your because that Remember highlighted. Keeping an eye on available disk space disk available on an eye Keeping in programme is using, highlight a each programme see how much space To the bigger The partyellow bar. the and check indicator Planner of the your is using. the programme yellow part, space the more each used by space disk of the total the exact can check percentage You the pressing by programme fi 28 USING YOUR SKY RECORDING WITH SKY+ 6 Highlight 5 Highlight 4 Highlight 3 Highlight If you needto, changethe 2 Press theup/downarrow to showthe Search banner & and Scan 1 You canrecord radio channelsasfollows: Recording radio channels Planner. are madeandtheradioThe settings recording is now in your you wantto record thechannel. by keying in thenumber. Do the same forDo thesame the number arrow keys. Usetheleft/right to choose The Highlight theradio channel you wantandpress TV Guide TV Alternatively, to record from theentire listofradio channels,go to browse until you seetheradio channel you want. Then press Manual Recording + , scroll down to the next page, scroll ofcategories downto andselect thenext Add Manual Recording Frequency Start Time Day and usethearrows to choosetheday oftherecording. and key in the start timeoftherecording andkey in thestart withthe and use the left/right arrow andusetheleft/right to choosehowoften End Time screen appears. Channel Number . andpress select with the left/right arrowwith theleft/right or record . AM or . PM . record Radio . . RECORDING WITH SKY+ TV TO FIT YOUR LIFE 29 FITYOUR TVTO and use the . . may override the settings you make the settingsyou make override may Add to Start of Recording of Start to Add + Setup + Add to End of Recording of to End Add Sky when you’re done. you’re when nd the best recording slot for your recorded recorded your slot for recording nd the best fi screen, highlight screen, then select Setup + Save New Settings New Save Sky services services here. With back-to-back recordings, Sky recordings, back-to-back With arrows to choose how many minutes you want to add. you want to minutes many choose how to arrows automatically tries to tries to automatically + 4 Select 3 the option Do the same for Sky it overruns. if even programme the entire capture to and aims programmes, setting add extra either can change the automatic and choose to minutes You Press as follows: recording, side of the scheduled 1 Adding to the start the to Adding recordings of and end 2 In the 2 In 30 USING YOUR SKY LIVE PAUSE / INSTANT REWIND watch, press To goback andwatch live TV, press If you reach theend, Sky To goback to watching atany point, live just pressTV thepicture is frozen ofthesection, atthatpoint. If you reach thestart • • You canthenpause, rewind or fast forwardwithintheprogramme. Sky control. When you’re ready to come back to it, press To pausetheprogramme you’re watching, press interrupted duringaprogramme or missed thebeginning. With Sky TV LIVE REWINDING AND PAUSING + box hasto havebeenshowingthatchannelfor thelast30 minutes. rewind live TV You canchangethisasdescribed in 30 minutes for is thestandard setting rewinding live TV. back to live TV. You canthenrewind or pauseagain. to seefullchannellistingsor use interactive you haveto services, go use the Search & bannerScan asusual,but if you changechannels,try While you’re watching theprogramme behindscheduledtime, you can + , you canpauseandrewind live TV. This is handy if you’re + play . Remember if you rewind for 30 minutes, for example, your (page 31). + rejoins theliveschedule. rewind Changing howfar back you can . When you seewhat you want to pause play Sky on yourremote . then select . the current programme press rewind to goback in REWIND INSTANT press PAUSE LIVE pause to stop live TV time in minutestime in with rewinding speedandelapsed the Instant Rewind the with elapsedtime in minutes Live Pause symbolappears, symbolappears, LIVE PAUSE / INSTANT REWIND again TV TO FIT YOUR LIFE 31 FITYOUR TVTO record to save the programme, saveto the programme, to show the banner, then the banner, show to record press press minutes. minutes. 60 box has to has to box + . or or 30 , select 15 or or , 5 . , . OFF record Setup + S k y Save New Settings New Save and select either menu and select . Services Services Instant Rewind Instant record The record symbol appears next to the programme name and the name symbol appears next the programme to The record in your Planner. is stored recording The Search & Scan banner appears showing the programme’s name. showing the programme’s Scan appears banner & Search The 2 Highlight Changing how far back you can rewind live TV live can rewind you back Changing how far length, can choose the Instant Rewind as follows: You 1 the Go to After pausing or rewinding live TV, if you haven’t got time now to watch what what watch to got time now you haven’t if TV, live rewinding After or pausing as follows: Planner, your to can saveyou the programme missed, you’ve 1 press TV, pausing live or After rewinding Saving after rewinding or pausing Saving 2 Press 2 Press 3 select done, Sky your example, for minutes, 30 you’re When for rewind you if Remember minutes. the last 30 for have been showing that channel 32 USING YOUR SKY PLAYING RECORDINGS

Highlighttherecorded programme in thelistandpress 2 arrow Usetheleft/right to pointofthe chooseadifferent recording to 3 Goto the 1 All recordings are stored in your Planner. Choosing from allpastandcurrent recordings When it comes to watching what you’ve recorded, you haveseveral options. RECORDINGS BACK PLAYING 4 Press End screen listingsuchas and later withthe Search banner. & Scan However, if you go into afull When you’re watching arecording, you canstillseewhat’s onnow The Start from: start Viewer Bookmarks (use thenumber keys on your remote control). Viewer De watched it. Last Viewed you wantto check thewholeprogramme was recorded. -playsback thelast10 seconds oftherecording. This is handy if Sky -playstherecording from thebeginning. + select + Playback fi TV Guide TV ned - joins therecording where it wasstopped lasttime you or - lets you choosefrom- lets whichminute you want it to start play - starts playback from you haveset. bookmarks -starts screen appears. menuandpress the when you’re theprogramme. ready to start TV Guide TV , playback stops. green key ( key Planner play ). or select . choose the starting point choose thestarting PLAYING RECORDINGS again TV TO FIT YOUR LIFE 33 FITYOUR TVTO play play , then to play the last recording recording the last play to just press you watched, play when PIN is needed is when PIN 9pm before 8pm before 8pm before minutes from the start from minutes of the recording symbol programme rating programme 18 15 12 Play

blue or or TV Guide to remove it before it before remove to . play symbol appears, showing to carry on where you left on where carry offto back up back Play (page 45). (page select watching TV a from or watching

or or to remove the banner. remove to play play back up back ve seconds. Press Press ve seconds. fi when you’re play play screen, press press screen, Playback + screen. screen. to display the Search & Scan banner. This shows you the remaining This showsyou the remaining Scan & banner. Search the display to ce Sky fi To watch a rated programme before its normal watershed time, you need time, its watershed normal before programme a rated watch To the right. on shown here The times are PIN. your enter to settings, see control PIN and parental detailsyour on using For viewing kids’ over control more Having select how far playback is into the programme. into is playback how far pressing time by can show this symbol at any You The symbol disappears after time viewing remaining Checking the either press you have left see how long until the end of the recording, To or viewing time in minutes. Press Press in minutes. viewing time The playback symbol the you startWhen a recording, playing back If you were interrupted last time you played back a recording and want to go and want to a recording back you played last time interrupted were you If press it, simply to back Picking up from where you left where last recording the from up Picking Box Of Box Otherwise,last time. choose a different starting point. then. In the 34 USING YOUR SKY PLAYING RECORDINGS Likewise, to rewind ataslower pace, press the If you wantto fast ataslower forward pace, press the rewind You canchoosedifferent speeds, upto 30x, by pressing speed. time andtheshifting programme. The fast forward/rewind symbolappears,showingtheelapsed Press rewinding and forwarding Fast Pausing as Playback alsostops if you change channelsor go into fullscreen listingssuch To stop andgoto your Planner, press stop To stop playback andgo back to thechannel you were watching before, press Stopping playback Press To play aprogramme in slowmotion,press andhold motion Slow The Pause symbolappearsonscreen. or rewinding aprogramme. Press the TV Guide TV or the s forward f ast play repeatedly. pause again to carry on in normal time. + . y k S key. key to freeze thescreen while you’re playing,fast forwarding or rewind to shift to placeto adifferent shift in therecorded back up . fast forward play rewind fast forward for seconds. two key. key. or press Fast Forward press you were watching playback brie fast forwardandrewind speeds at4different stop the channel pause to goback to to stop symbol fl y Rewind press press andhold go to your Planner for slowmotion Pause back up symbol to stop and symbol play

PLAYING RECORDINGS TV TO FIT YOUR LIFE 35 FITYOUR TVTO symbol Bookmark Bookmark . ). key select Delete green green key ( yellow then the (page 45) for details. for 45) (page key. pause red red and then the pause symbol appears in the corner of the screen. in the corner symbol appears to carry on watching the programme. on watching carry to Having more control over kids’ viewing kids’ over control more Having If the programme is PIN-protected you’ll need to enter the PIN to see the PIN to enter need to you’ll is PIN-protected If the programme clip. the bookmark See play play Bookmark To see all bookmarks within a recording, press press see all bookmarks a recording, within To Managing Managing and deleting bookmarks When you’re watching a recorded programme and you see something you you see something and programme a recorded watching you’re When press bookmark, want to Using bookmarks for favourite parts programme a of favourite bookmarks for Using certain points to a recording. in go back easily you can bookmarks, With Saving bookmarks The Press Press when you’re playing it back. when you’re in the programme. A list of bookmarks place appears, showing their • seconds. of 10 clip • see a short to a bookmark Highlight reminder bookmark, press the highlighted from the recording play • To the bookmark, press the highlighted remove To 36 USING YOUR SKY PLAYING RECORDINGS 4 Press 3 In therecording Select thatcontains bookmarks. the 2 Goto your Planner. 1 follows: You playingarecording canstart directly from abookmarked place, as playback from abookmark Starting The hold To bookmark while you’re goto thenext playingback arecording, press and bookmarks to Skipping Skip Forward rewind The recording starts atthatbookmarkedThe recording point in theprogramme. starts programme. Keep pressing thearrow to seeeachbookmark place and its in the programme. Viewer Bookmark + select Sky or fast forward + Playback / or Back play followed by place its ofthe in minutes from thestart symbol appears in thecorner ofthescreen.

when you seethebookmark you want. screen, arrow press theleft/right until you see until the screen skips to the next bookmark. untilthescreen skipsto the next Skip Back press andholddown symbol skip to the next bookmark skip to thenext choose the starting point choose thestarting fast forward Skip Forward or rewind symbol to to COPYING RECORDINGS TV TO FIT YOUR LIFE 37 FITYOUR TVTO red red on your on your screen appears, screen play play Copy + . Sky nished. fi select lets you copy recordings onto onto recordings letsyou copy + ). remote control. remote Copy + While copying, you can watch the recording being copied but you can’t you can’t but copied being the recording you can watch While copying, programme. other any watch Don’t touch anything touch is until copying Don’t key. any press time, at any cancel To Refer to your video’s user guide and see page 60 of this guide for details. 60 of this guide for guide and see page user video’s your to Refer You can select as many programmes as you like. you like. as can select programmes as many You key ( Sky startsCopying the seconds and after a few of selection lengthin minutes. with their in order you the titles showing tapes/DVDs. your and label track you keep help is to This entire the before each programme for screen information see an You is played back. recording Copy to your video/DVD recorder as follows: video/DVD recorder your to Copy 1 is set up properly. recorder video/DVD your sure Make 2 Planner. your Go to 3 the and press copy you want to programme Highlight the recorded COPYING COPYING PROGRAMMES TO VIDEO/DVD Sky disk, on the hard up space free To DVD. video or 4 press choice, your made you’ve When 5 then press video/DVD recorder your on record Press 38 USING YOUR SKY ENJOYING SKY ANYTIME ON TV ENJOYING SKY ANYTIME ON TV ENJOYINGANYTIME SKY The listgives you allthe information you need,asshownhere. 3 Press the Usetheup/downarrows to highlight aprogramme. 2 1 Press Seeing what’s onoffer with Sky Anytime monthly subscription. chargeto you, andatnoextra your listingsatatimethatsuits Anytime theregularoutside schedule. Choose what you wantto watch from the Sky Sky’s arange ofprogrammes offers service on forTV Anytime you to watch programme. you know also lets if there’s a ontheprogramme.PIN restriction andaminitrailerA summary (ifavailable)are shown. The summary withthemostrecentlyprogrammes, starting added. The programmes Planner unless you chooseto record them. See programmes on SkyTV don’t Anytime take upthespace usedby your as you subscribeto therelevant channel. You can view any programme aslong on with offered SkyTV Anytime details. Gotois alsoavailableon Skyyour www.sky.com PC. Anytime for Anytime TV Anytime TV + tv guide information (page 40). then press the screen appears,showingthelistof available key for amore synopsisofthe detailed red key ( key Anytime TV Recording Sky Anytime ). available-untildate channel name programme nameparental rating Sorting the Sky Anytime list You can sort the Anytime TV programme list by genre by using the colour options. Press red to see all the movies available, for example. Press the left/right arrow for more genres. use colour options to sort the list Viewing a programme from the Sky Anytime list ON TV ENJOYING ANYTIME SKY Start playing a programme as follows: 1 From the Anytime TV screen, highlight the programme you want to watch and press select. The Anytime TV playback screen appears. 2 Use the left/right arrow to choose a different point of the programme to start from: Start - plays the programme from the beginning. End - plays back the last 10 seconds of the programme. Last Viewed - joins the programme where it was stopped last time you watched it. Viewer Defi ned - lets you choose from which minute you want it to start (use the number keys on your remote control). Viewer Bookmarks - starts playback from bookmarks you have set. 3 Press select or play when you’re ready to start the programme. From here you can control your viewing as described in Playing back recordings (page 32).

To stop watching the Sky Anytime programme and go back to the channel you were watching before, press stop or the S k y key. Alternatively, press back up to go back to the Anytime TV listings.

TV TO FIT YOUR LIFE 39 40 USING YOUR SKY ENJOYING SKY ANYTIME ON TV the service tothe service getupandrunningwithafulllistofprogrammes. When your Sky it, don’t forget to record it to your Sky don’t havelongto watch theprogramme before it’s removed. To avoidmissing see If you are availableatalltimes. generally availablefor sevendays.Approximately 30 hoursofprogrammes New programmes are day, added(andremoved) every witheachtitle About Skyprogrammes Anytime showing therecording addedto thelist. simply highlighttheprogramme andpress When you seesomething you wantto record from listings, the Sky Anytime listings. the Sky Anytime watch as you like, whenandasoften they evenafter havebeenremoved from You canrecord programmes Sky to Anytime your Sky Recording Skyprogrammes Anytime Last chance + + box is in the in fi rst (orinstalled replaced) it willtake afew daysfor Available Until + Planner. column list, ofthe you Sky Anytime record . Your Planner appears, + Planner for you to Restricting Sky Anytime viewing All your Parental Control settings apply to Sky Anytime programmes, with the exception of Channel Restrictions. To watch a rated programme before its normal watershed time, you need to enter your PIN. The times are shown below. ENJOYING SKY ANYTIME ON TV ENJOYING ANYTIME SKY programme rating when PIN is needed 18 before 9pm 15 before 8pm 12 before 8pm

As Sky Anytime doesn’t follow the normal broadcasting schedule, you will need to enter your PIN to watch non-movie programmes that would otherwise have been scheduled after 8pm or 9pm if they were not available in Sky Anytime. The summary on the left of the Anytime TV screen tells you if the programme is subject to a watershed PIN, as shown here (top right). You can turn off the Parental Control PIN option on Sky Anytime. To do this, go to Services > Parental Control > Other Restrictions then highlight PIN on Pre-Watershed Playback and select OFF. For details on using your PIN and parental control settings, see Having more control over kids’ viewing (page 45).

TV TO FIT YOUR LIFE 41 42 USING YOUR SKY ENJOYING SKY ANYTIME ON TV 1 Press However, if theservice you wantto, asfollows:you canturn off Sky’s cost tois atnoextra service on yourTV normalsubscription. Anytime Cancelling the Sky service Anytime 5 Press 4 A Press thedownarrow to highlight con 3 2 Highlight programmes are nolonger downloadedto your Sky Anytime TV The Sky Anytime programmesSky are Anytime removed from your Sky on TV. Skydisable Anytime to your Sky may take afew daysfor programmes the Sky to Anytime bedownloaded To resume the simply service, select Sky Anytime Planner. programmesSky that you haverecorded Anytime willstay in your Anytime TV Setup Anytime TV fi + services select rmationmessage appears,asking if you are sure you wantto Enable Anytime TV optiononthe + to con box again. and select and select fi rm. screen appears. Anytime TV Setup Anytime TV TV Guide TV and use the left/right arrow andusetheleft/right to select menu disappears and Sky Anytime and Sky menudisappears Anytime Save New Settings . YES + , thenpress box. + in step 2above. It box,thered select NO . . ENJOYING BOX OFFICE TV TO FIT YOUR LIFE 43 FITYOUR TVTO ce menu ce fi to see the to ce Box Of Box box offi box press to see see to menu. ce fi Box Of Box Movies By Start Time Start By Movies (page 45). (page ce programme shown before its normal shown before programme ce fi when PIN is needed when PIN 9pm before 8pm before 8pm before ce programmes with your remote control, your your control, remote your with programmes ce fi on your remote control to see the to control remote your on ce to watch it now or to set a reminder for later. later. for set a reminder to it now or watch to to store the programme in your Planner so you can watch it you can watch so Planner your in the programme store to ce programmes as follows: programmes ce fi ce, you can watch recent movies, sports movies, events recent and other by you can watch ce, select record fi lms showing. box offi box has to be connected to a phone line. a to be connected has to box fi + To order Box Of Box order To Sky later. later. next Press Press watershed time, you need to enter your PIN. The times are shown below. shown below. times are The PIN. your enter you need to time, watershed settings, see control PIN and parental detailsyour on using For viewing kids’ over control more Having To watch or record a Box Of a Box record or watch To and/or enter your PIN. your enter and/or programme rating programme 18 15 12 4 select to a start be asked you may instructions the time Follow onscreen; ENJOYING BOX OFFICE ENTERTAINMENT OFFICE BOX ENJOYING Of Box With ordering them via your remote control. You’re only charged for the event when the event for charged only You’re control. remote your via them ordering you startit. watching Of Box Order 1 Press 1 Press 3 see. you want to In the listing, highlight the programme 2 example, Select the listing that suitsyou, for 44 USING YOUR44 SKY ENJOYING BOX OFFICE When you order from Box Of Offi Box Watching Phone orders to are anadministration subject charge. number shown. onscreen. You canthenorder programmes over thephoneby callingthe If you can’t order with your remote control for any reason, you seeamessage Ordering over thephone Box Of your account availablepaymentdate. You’re atthenext only chargedfor a Charges for Box Of Paying for Box Offi disk space usedor neededfor therecording. it in your Planner andpress the To to check watch theamountoftime you haveleft arecording, just highlight have upto 24 hoursto watch amovieasmany timesas you like. times as you like timeframe. withinacertain For example, you’re likely to Once you’ve playedback aBox Of charged for it. If you don’t oftheprogramme watch any part in thistime, you won’t be depends ontheprogramme, 7days. but is typically Planner for a fi ce programme if of you watchit. any part + fi xedamountoftimebefore it’s deleted. The amountoftime fi ce programmes booked via your remote control appear on ce programmes ce programmes fi ce, theprogramme is stored in your information fi ce recording, you canwatch it asmany key. You canalsocheck outthe how long you have left to how long you haveleft watch therecording disk space needed CONTROL KIDS’ VIEWING TV TO FIT YOUR LIFE 45 FITYOUR TVTO Services Services from the from and key in a new and key Parental Control Parental Change PIN Change box, your PIN is the last four digits the of is the last four PIN your box, + screen, select screen, screens. screens. rst get your Sky your rst get fi Parental Control Parental on your remote control then select control remote your on You can change your PIN from this screen whenever you want. whenever this screen PIN from your can change You Parental Control Parental four-digit number. You’ll have to key the number in twice. the number key have to You’ll number. four-digit menu. About your PIN it effective. make to PIN secret your Keep showing, the PIN before for Guide ask Sky you can have set, it’s Once in some cases, deleting certain and playing back, programmes. recording, viewing card. your who supplied broadcaster the PIN, call your forget you If When you into get to need this number You viewing card. your of on the back number the easily. remember you’ll that number a personal, secret PIN to your Change the From Changing your PIN HAV ING MORE CONTROL OVER KIDS’ VIEWING KIDS’ OVER CONTROL ING MORE HAV rather you’d be a few may there on offer, of channels of the range Because the right settings,PIN and you can avoid many a With watch. the kids didn’t permission. your shown without being unsuitable programmes potentially start household, your in what pressing who watches by over control more For services 46 USING YOUR SKY CONTROL KIDS’ VIEWING 2 Press 1 Select thenormalschedule. available outside Planner, aswellBox Of them hasto enter thePIN. This is especially usefulfor programmes in your for children. You canlock theseprogrammes, to watch soanyonewhowants Some programmes haveanage rating asaguideto they are howsuitable programmes rated Restricting 1 Select You canhideallchannelsclassed as‘adult’from channellistings,asfollows: channels adult Hiding Viewing Restrictions If you want to unlock rated programmes, just highlightthecategory in the 3 Select 2 Highlight If you wantto beableto seetheadultchannelsagain, just choose Adult Channels well asallthelower categories. control. A to thecategory you choose,padlock as symbolappearsnext the appropriate rating andpress the to choose broadcaster provides categoryrestriction information. Viewing canbeapplied only restrictions to programmes where the Planner. Adult programmes are removed from from your alllistingsapart + select Viewing Restrictions Adult Channels Save New Settings screen. Remove AdultChannels On when you’redone. . screen andpress the fi ce and programmes,Sky whichare Anytime from the when you’re done. from the Parental Control and use the left/right arrow andusetheleft/right red Parental Control red key again ( key ( key Restrict menu. Unrestrict menu, highlight ) on your remote ). Off in the in CONTROL KIDS’ VIEWING TV TO FIT YOUR LIFE 47 FITYOUR TVTO ) to lock it lock ) to rst. fi screen. Lock key ( menu. menu. yellow Other Restrictions Other ce programme. programme. ce fi then set a limit to the cost before before the cost then set a limit to and use the left/right arrow to to and use the left/right arrow (page 41) instead. 41) (page ON Parental Control Control Parental from the from Parental Control Control Parental OFF key to lock it after 8pm only. it after 8pm only. lock to key , select c channels you would prefer members of members you would prefer channels c fi from the from blue when you’re done. you’re when from the from ce programmes being bought without your your being bought without programmes ce fi c channels c keys to go one page up or down. up or go one page to keys . Now anyone who wants use the phone line within an to PIN Entry Before Going Online Before Entry PIN Spending Spending Restriction green green ON Other Restrictions Other Channel Restrictions Restrictions Channel Save New Settings New Save Restricting Sky Anytime viewing Sky Restricting and nd the channel, key in the channel number if you know it, or use the use it, or you know if channel number in the key nd the channel, fi See These settings do not apply to Sky AnytimeSky These settings listings. to do not apply This screen lists all the channels by channel number. lists channel number. all the channels by This screen choose the PIN service enter interactive subject a call charge has to to red red the PIN is needed. If you set the limit at £0.00, you’ll have to enter the enter have to you’ll you set the limit at £0.00, is needed. If the PIN Of a Box order PIN everyyou want to time at any time of day, or the or time of day, at any permission or prevent use of interactive servicesinteractive that demand a call charge: use of prevent or permission 1 Select 2 Highlight Controlling how much is spent on services is much how Controlling Of Box can help prevent You If there are just one or a few speci few a one or just are If there Restricting Restricting specifi 2 To 2 To the family not to watch, you can lock them one-by-one, as follows: as one-by-one, them you can lock watch, to not the family 1 Select 3 the press you want, then Highlight the channel To turn these settingsjust select off, To 3 Highlight A padlock or an 8PM symbol appears nextwhat the channel, depending on to an or padlock A you choose. level of control 4 Select 48 USING 48 YOUR SKY CONTROL KIDS’ VIEWING for for played back without your permission, or to PIN-protect programmes marked You canlock programmes stored in your Planner, to avoidthemfrom being Restricting programmes in your Planner 2 Highlight 1 Select Set thisupasfollows: PIN to beableto delete akept recording. deleted accidentally. You and have Sky cantake thisfurther Guideask for the In your Planner, you canmark recordings for PIN-protecting kept programmes 3 Use the left/right arrow Usetheleft/right ofthescreen until the optionsatbottom 3 Highlighttheprogramme you wantto or restrict protect. 2 Goto your Planner. 1 4 Press the To off, just select turnthesesettings 3 Select Keep include theblueoption delete it. to theprogrammenext and you now haveto enter aPINto play or enter thePIN choose mark aprogramme for See . Avoiding recordings from beingdeleted + Other Restrictions Save New Settings ON blue PIN Protect Kept Programmes . Now anyone who wants to delete. Nowanyonewhowants akept recording hasto fi rst. key. A padlock (or padlock andkeep) symbolappears Keep Lock/Unlock from the when you’re done. . OFF Parental Control from the . and use the left/right arrow andusetheleft/right to Keep Keep (page 25) to seehowto to prevent themfrom being Other Restrictions menu. screen. CONTROL KIDS’ VIEWING TV TO FIT YOUR LIFE 49 FITYOUR TVTO ed under ed under fi Other Other and PIN Restrictions Restrictions PIN key ( red red Channel Restrictions Restrictions Channel ed PIN restrictions on again. fi , when PIN is needed when PIN 9pm before 8pm before 8pm before main menu and press the press main menu and Viewing Restrictions Viewing key again to turn the speci to again key are dimmed out, meaning the PIN restrictions you speci out, meaning the PIN restrictions dimmed are Parental Control red programme rating programme Even if you turn your settings off here, you’ll still need to enter your PIN your enter still need to settingsyour you turn offyou’ll if Even here, The times time. normal watershed of their out programmes watch to shown here. are 18 15 12 ). The options Restrictions Restrictions all turned off. those options are the Press On/Off There is a quick way to turn all your PIN restrictions offyour turn all to and on without way is a quick There each screen. into go having to the Go to Turning off all PIN-controlled restrictions off all PIN-controlled Turning 50 USING YOUR SKY FAVOURITES 3 Press Keep pressing thebluekey to gothrough thelist. 2 Chooseupto 50 channels andpress 3 Highlightachannel you wantasoneof your favourites andpress the 2 press the To check fulllistings for your favourite channels, goto the Seeing what’s on your favourite channels When you’re watching aprogramme, press the 1 Change channelsto oneof your favourites, as follows: other onscreen listings. Your stored favourites are marked withatick in the Search & bannerScan and Switching to afavourite channel 1 Press Storing favourite channels up as your favourites so you can Once you getto knowwhatchannels you watchyou cansetthem mostoften, MANAGING YOUR FAVOURITE CHANNELS The Search &bannerScan appearsshowingthe Sky Guidetunesto thechannel. yellow channels. The blue Favourite Channels select services + key ( key key ( key Favourite when you seethechannel you want. Favourites and select and select ). A tick appears next to thechannel. ). Atick appears next screen appears,showingthelistofavailable ). Favourite Channels fi ndthemmore easily. select when you’re done. . blue fi rstof your favourites. key. TV Guide TV menuand your favourite channelsare marked withatick from yourfavourites. Press the yellow key again to remove thechannel SUBTITLES AND AUDIO DESCRIPTION TV TO FIT YOUR LIFE 51 FITYOUR TVTO then ON . . Languages & Subtitles & Languages Language Language & Subtitles use the left/right arrow to choose to use the left/right arrow . and use the arrows to select to and use the arrows option is available, use the left/right use the is available, option then then and use the left/right arrow to select to and use the left/right arrow . select . This means programmes that have subtitles that have subtitles This means programmes . System System Setup System System Setup ce (this does not apply to Sky AnytimeSky listings). to not apply (this does ce Audio Description, Description, Audio fi Subtitles then press then press or or Audio Description Description Audio or or On Save New Settings New Save or or , select , select on your Sky remote control when you’re watching TV. TV. watching you’re when control remote Sky your on Subtitles Highlighted Programmes Highlighted Beep on Audio Description Audio Beep on Save New Settings. New Save services help services Subtitles then select With Sky Anytime on TV and recorded programmes, if you turned on if Anytimeprogrammes, TVSky on With and recorded it will be available but Audio Description at the time of recording, turned offif Audio Description was at Similarly, cannot be turned off. is not available and cannot be turned on. it the time of recording, On or an audio description are shown clearly with a white highlight in highlight with a white shown clearly an audio description are or TV Of Guide and Box Audio Description Audio The settingsyou change channels. until last arrow to choose to arrow select with an audio description, a programme you tune to This means when a distinctiveyou hear beep. 2 Highlight Finding subtitled or audio described programmes audio or Finding subtitled an that have subtitles or programmes attention to your Guide can bring Sky these steps: follow set this up, To audio description. 1 Press 2 Highlight 2 If the 2 If WATCHING TV WITH SUBTITLES OR AUDIO DESCRIPTION AUDIO OR TV SUBTITLES WITH WATCHING channel: current the for audio description an play subtitles or show To 1 Press To have subtitles or an audio description on all the time where available: on all the time where audio description an subtitles or Press have To 1 3 Highlight 52 USING YOUR SKY GOING INTERACTIVE do so. an interactive Only card services. whenamessageinsert onscreen tells you to Go to games Playing Your Sky Interactive cards symbol. there’s an available.interactive Press service the colour key when you see the When you’re watching TV, watch outfor a colour symbolonscreen telling you Sky Customer Service, shopping,emailandgames. Press the The interactive screens are for and information. your entertainment INTERACTIVE GOING within the interactive screens for details. your remote control or gamepad (availablefor purchase). See thehelpoptions on your subscriptionandcallchargesmay apply. You canplay gameswith There is nochargefor usingthe interactive charges may apply)and/or a Sky subscription. digital Some interactive may needa services (call phone lineconnection service itself.service broadcaster it, however, allows you can’t record theentire interactive You canrecord programmes featured within interactive if the services connecting. to charges. be subject You’ll be informed aboutthesecharges before but from there you cangetto other whichmayinteractive services Interactive + interactive box hasan interactive card slot,which you needfor some interactive + for onlineandof key on your remote control to access including services fl ine games. The games you canplay depend Sky Customer Service screens menu for the interactive press interactive GOING INTERACTIVE TV TO FIT YOUR LIFE 53 FITYOUR TVTO set up message alert symbol set up message see the message to . . y over what over y On fl ). Picture Settings Picture Messages then key ( yellow System Setup System when you’re done. you’re when and use the arrows to choose to and use the arrows and select cation through Sky. cation through fi Message Alert Message Save New Settings New Save services services message noti message box shows yellow and you’ll see an envelope symbol in the Search & Search in the envelope symbol see an you’ll showsyellow and box + Some interactive services may let you send email or text messages. You can You text or you send email services let messages. interactive may Some in, as follows: comes you when a message you know let Guide to Sky ask 1 and specify receive with a service to you want provider that Register Setting up message alert up message Setting Now when someone sends you a message, the message light on your your light on message the a message, you sends Now when someone Sky Scan banner. envelope appears brie On some channels, a small onscreen 3 Highlight 4 Select 2 Press Press 2 you’re watching. you’re the press see the new message, To 54 USING YOUR SKY MORE OPTIONS Use thesekeys on your remote control to control teletext: while you’re watching achannel. To press services, text usedigital Using digitaltext MORE OPTIONS what you were watching. From press service, theteletext colours select i 0-9 back up text Key To use your TV’s press services, teletext Using teletext were watching. press service, From text thedigital telling you howto useteletext instead. If thechannel you’re watching doesn’t you seeamessage text, havedigital watching achannel. ( information Text page number entry Enters text mode (also exits text onsome TVs) text mode(also exits Enters text

Text hold Remember that not all function. havetheteletext TVs Fastext function Leaves text mode + ) Text reveal Function back up text text Sky Sky on your remote control while you’re at any pointto goback to what you then tv on your remote control then Sky Sky at any point to go back to text text press tv then press text text digital text services text digital for your TV’s services teletext Sky Sky then text text for for MORE OPTIONS TV TO FIT YOUR LIFE 55 FITYOUR TVTO , as follows: . select Other Channels Other box. + . box but don’t appear in appear but don’t box . + screen appears, showing both listed both listed appears, showing screen . ). Other Channels Other Add Channels Add select New Channels New Channels screen, make the appropriate settings and select the appropriate make screen, Store Channel Store and select and select . key ( box is designed to receive digital television signals transmitted signals transmitted digital television receive is designed to box box cannot record channels that aren’t in the Sky Guide Sky in the channels that aren’t record cannot box + + Add Channels Add services services services yellow at 28.2 or 28.5 degrees East, either unencrypted encrypted East, either or using degrees 28.5 or at 28.2 digital other receive to be possible encryption It may system. BSkyB’s not guaranteed. it’s signals but satellite listings. these channels. for information see schedule might not be able to You Sky Your Your Sky Your A tick appears nextA tick the channel name. to and unlisted channels received by the Sky the by channels received and unlisted the Find Channels Find 5 press done, you’re When 4 channel and press highlight the store, you want to each new channel For 1 Press Press 1 2 In the 2 In 3 After the a moment 2 and press watch you want to the channel Highlight Watching non-Sky digital channels digital non-Sky Watching 1 Press Some channels can be received by your Sky your by can be received Some channels listings. Guide Sky list called separate a can add new channels to You Adding Adding non-Sky digital channels 56 USING YOUR SKY REMOTE CONTROL Turn backyour onandpress TV 7 6 Press Key inyour TV’scode. 5 4 Press 3 Hold Turnand Sky your TV down 2 Look up your TV’s brand in thelistonright. 1 with your TV, follow thesesteps carefully: If thishashappened,or for any other reason theremote control doesn’t work to reset it to work with your TV. batteries in If youryou leaveempty remote control for too long, you may need Resetting your remote control REMOTE CONTROL SETUP properly. Guide TV again atstep 1. and start forpossible settings thecode you used.Check you havetherightcode threeIf thelightblinks times, your remote control has checked allthe off, thenpress Repeat thesequence ofpressing If doesnotswitchyour off, pressTV should blink twice. If switchesyour off, pressTV The lighton your remote control twice. blinks remote control seconds). twice (this abouttwo is after blinks standby tv + again. menuappears,meaning theremote control are made settings select on your remote control. select and the . + box onandpress red select key together untilthered lighton your tv guide tv . The lighton your remote control then tv , thenpress standby on your remote control. The tv on your remote control. until the TV switchesuntil the TV standby . asi 0477 0442 Matsui 0053 Loewe 0145 0384 JVC ITT 0365 Hitachi 0345 Hinari 0340 0361Harwood Grundig 0056 Granada 0330 Goodmans 0335 Goldstar 0179 Genexxa 0154 Funai 0297 Fisher 0294 Finlux Finlandia 0296 Fidelity 0257 Ferguson 0293 0244 0092 Dual 0225Decca Daewoo 0157 Crown Bush 0899 Brionvega 0147 0125 Beon 0115 Beko BPL 0118 0117 0063 Bang &Olufsen Baird 0043 Amstrad 0042 Alba 0098 Akura 0406 Akai Aiwa ohb 0156 Toshiba 0772 0936 Thorn-Ferguson Thorn 0250 Thomson 0771 0049 Telefunken 0757 Technics 0741 Tatung Tandy 0000 0680 Soundwave 0702 0672Sony 0093 Siemens Sharp 0159Seleco Schneider 0665 0651 Sanyo 0649 0060 Samsung Salora 0625 0645 Saisho Saba 0595 0600 Roadstar 0166 Pye 0081 Protech Pioneer Philips 0549 Panasonic 0051 Orion 0536 0528Nordmende 0537 Nokia 0514Nikkai 0921 NEI 0150Mitsubishi 0491 Minoka Metz Memorex 0037 REMOTE CONTROL the TV’s the TV’s TV TO FIT YOUR LIFE 57 FITYOUR TVTO . 3 then number then number tv . key. tv select box and press and press box + menu at the end of it, follow these simple steps: these follow it, the end of menu at remote control with your TV, call Sky Customer Service. Customer Sky call TV, your with control remote box and press the and press box + after the code. + TV Guide select keys together until the red light blinks until the red twice. together keys key together until the red light on your remote control blinksis after 2 about (this twice control remote your light on until the red together key red Customer Support > Set Up Your Sky Remote. Remote. Sky Your Set Up > Support Customer > green green and select and the Sky Active Active Sky > select to complete the setup. complete to on your remote control. remote your on tv tv Interactive Interactive Sky seconds). The red light blinks, meaning the remote control settingsproperly. made are control light blinks, meaning the remote The red Follow the relevant options until you get to the code for your model number then make a note of the code. a note then make model number your for the code you get to options until the relevant Follow c model code instead of the brand code, as follows: code, of the brand instead model code c fi

6 Press 6 Press 7 Sky at the control the settings; Now check remote point the Sky your use these options and still can’t you have tried If TV channel. a terrestrial see should now be able to You 5 press a 3-digit number, it’s If the code. Enter 4 and hold the Press 4 TV digital and press Sky TV watching your uses for in the number Key setup Alternative to control remote your involves programming This you can try setup. an alternative 56, on page listed isn’t brand TV’s your If speci 3 TV the Sky and from away control the remote Point If you followed the setup carefully but can’t see the see the but can’t carefully the setup followed you If 2 If the setup didn’t work didn’t setup If the 1 TV. digital Sky watching TV of which you use for channel a note and make Check 2 Press down 3 Hold Go to to 1 Go TV your model: for the code check you need to Firstly, 58 USING YOUR SKY REMOTE CONTROL 1 Remove the battery cover: Remove holdtheremote thebattery in onehandandusethe 1 Replace asfollows: thebatteries time. Take outstraight batteries away andreplace empty atthesame bothbatteries low battery symbol appears in thebanner. When it’s timeto replace them, Sky Guidegives you awarningmessage anda Your remote (MN1500, control batteries runson AA LR6or UM-3). Replacing thebatteries 5 If you left your remote If you left control for withoutchargedbatteries longer than 5 Put thecover in andmakingsure back on,slidingthetop the catch part 4 Put +and-. in, matching the newbatteries themarks 3 Carefully remove theoldbatteries. 2 fore See 10 minutes, reset your remote control to work with your TV. intoplace.clicks shown. direction should betaken to aspecialenvironmentally-friendly collection point. Please don’t householdrubbish. putoldbatteries intheeveryday They fi Resetting your remote control nger oftheother to release theclip. Then slidethecoverin the off + (page 56)

for details. YOUR SKY+ BOX mains cable TV TO FIT YOUR LIFE 59 FITYOUR TVTO box and your other other your and box + other devices. other f your Sky f your ructed person or the use of ready- ructed person or box, TV and minidish. Follow this diagram for for TV box, diagram this Follow and minidish. + TV scart box to (or disconnect it from) any other equipment. Terminals marked marked Terminals equipment. other any it from) disconnect (or to box + TV scart cable box may vary from the pictures shown. The model number, serial number, The model the picturesvary shown. from may box + to phone socket to telephone line telephone dish input 2 box are on a label on its on on a label base. are box + dish input 1 TV box from the mains supply before you connect your Sky your you connect before the mains supply from box + BOX + box was installed, all the connections were made between your Sky made between installed,your was all the connections were box + minidish BOX REAR PANEL BOX + an overview of the standard setup. The connections on your Sky your an overviewThe connections on setup. of the standard Sky your and electrical of number rating WARNING! Sky your must disconnect You inst installation an by requires these terminals live and the external to hazardous wiring connected symbol are with the hazard o panel between the rear interconnections all the line, of the mains and the telephone the exceptions With cords. made leads or SKY YOUR YOUR SKY Sky When your equipment are safe, extra-low voltage circuits. However, you should always disconnect the box from the mains before connecting the mains before from you should always disconnect the box extra-low circuits. However, voltage safe, equipment are 60 USING YOUR SKY YOUR SKY+ BOX your devices. See alsotheuser guidessuppliedwith audio.Digital Dolby your stereo system, see most oflistening to programmes through cable. an audio(left/right) To make the use EITHERanopticalaudiooutcableOR To connectto astereo system, you can link kitwhich is availablefor purchase. your second TV, you alsoneedthe TV To watch channelsprovided by Sky on stereo system, follow thissetup. To connect your box to asecond or a TV from shownhere.vary thepictures The connectionson your Sky your devices. See alsotheuser guidessuppliedwith shown ontheright. recorder aerial,follow or a thesetup TV To connect your box to aDVD/ video Connecting other devices older ampli ® Digitalaudio fi + ers may not support Dolby ersmay notsupport (page 61). Some Switching on + box may ®

stereo system optical digital audiocable optical digital RF cable optical audioout OPTION 1: RF cable DVD / VCR aerial-in audio cable OPTION 2: RF out-1 left audio out right audio out RF out-2 aerial lead aerial-in RF cable scart lead scart aerial terrestrial (also requires link kit) tv second TV VCR scart aerial lead aerial terrestrial YOUR SKY+ BOX TV TO FIT YOUR LIFE 61 FITYOUR TVTO .

® select Digital ® box to a to box + cally designed cally fi , then press , then press . box, as follows: + ers may not support ers may Dolby fi Save New Settings New Save box have been speci box + Sound Settings > Digital audio and use the arrows to change the setting to to and use the arrows ® System Setup System > Optical Output Output Optical . Services Services audio. Please note that some older ampli older that some Please note Dolby D Dolby 2 Highlight compatible sound system and listen to programmes broadcast in Dolby broadcast programmes to and listen sound system compatible 3 highlight to the down arrow Press Digital audio. For this you need an optical cable (not supplied) and you have cable (not supplied) and you need an optical this Digital For audio. Sky settings change the default your to on to 1 Go Switching on Dolby Switching on Sky your you can connect output the optical digital-audio With The telephone lead is intended for connection to standard analogue UK UK analogue standard connection to for intended is lead The telephone Sky your This lead and lines. telephone anything lead to connect the telephone not attempt Do purpose. to this for line. telephone UK than a standard other Connecting to the telephone line telephone the to Connecting 62 USING YOUR SKY YOUR SKY+ BOX You canchooseoneofthree settings: Standard 2 Highlight 1 Press You canchangethe way thefront panel indicator asfollows: works, whenever you are recording or usingtheplayback functions. The recording indicator onthefront panelof your Sky works indicator front-panel the how Changing 3 Select 3 Select Demo Off and/or playing back with Sky and/or playback indicators lightup if you’re recording setting. setting. Services indicators lightup if you’re recording and/or playing back with Sky Thecircular indicator is turnedoff, buttherecording All indicators lightup in continuous sequence. + services Save New Settings menu. Tercrig lyakado iclrpabc Therecording, playback and/or circular playback Front Panel Indicator on your remote control andselect when you’re done. and use the left/right arrow andusetheleft/right to changethe + . + . + box lights up box lights Sky + Setup from the interactive card interactive

card remote indicator up lights when andhowthe you canchange message online tv guide back up i select ENVIRONMENTAL INFO TV TO FIT YOUR LIFE 63 FITYOUR TVTO ll. fi ll. fi box recycling box + Do not dispose of this product with your domestic rubbish domestic your with this product Do not dispose of which when materials this product contains itsAt the end of useful life, participating By and recycled. in the can be recovered correctly processed for the requirement you will be reducing this product of recycling responsible that would otherwisethe amount of material and reducing materials new raw in land end up may retailer/service provider your product similar you obtainWhen a new, local your it to you can take this old one off take offer to you. Alternatively, local municipal authorityyou of or will advise retailer Your centre. recycling area. your productsin electronic waste available for the collection facilities you. to Use of this service will be free Sky ENVIRONMENTAL ENVIRONMENTAL INFORMATION Packaging is recycled it that ensure packaging, please product this of When disposing whilst divertingvirgin wood pulp, material the demand for This will reduce that would otherwisein land up end 64 USING YOUR SKY ENVIRONMENTAL INFO on. feature andwillhelpprotectan energy-saving theenvironment if you keep it highlight If Autoyou wantto switchStandby, off goto watched. When you turnthebox back on it willbetunedto thechannel you last recordings simultaneous up to two while in standby. any recordingsThis doesnotaffect you haveset,asthebox canstillperform remove themessage,your Sky+ otherwise box willgo into standby. is on, you willseeamessage onscreen (seeright). You canpress it willautomatically to go into standby. Justbefore thishappens, if your TV 10.59pm throughoutis periodbetween anyinactive two-hour and3.59am, Your Sky+ modecalledAuto box features Standby. anenergy-saving Ifthebox Standby Auto with energy Saving Auto-Standby + and select andselect OFF . However, pleaseremember thatthis is Services , then Sky + Setup back up , to to TROUBLESHOOTING TV TO FIT YOUR LIFE 65 FITYOUR TVTO . box. If you have any problems that aren’t that aren’t problems you have any box. If + Technical Technical Assistance > Sky Customer Service Service Customer Sky > or your broadcaster. your or box and getting the most out of its exclusive features. The troubleshooting The troubleshooting and getting box its the most out of exclusive features. + + Interactive Interactive on your remote control for general help on using the Sky Guide screens. Guide Sky the help on using general for control remote your on help tips in the next pages may come in handy if you have any problems using your Sky your using problems you have any if in handy in the next come tips may pages covered in this guide or the other references, call Sky call references, the other in this guide or covered • Support of www.sky.com. the Customer pages go to online help, • For using. you’re devices other and any sound system video/DVD recorder, TV, your with guides that come the user forget Don’t • Press • Press TROUBLESHOOTING various places. digital from Sky on using can get help You • Sky your using full guide to your Use this booklet as • under help technical interactive can get You 66 USING YOUR SKY TROUBLESHOOTINGTAKING CONTROL but notwithmy Sky My remote control withmy works TV Nothing is happeningonscreen. I’ve forgotten my PIN. My remote control isn’t working. control oronthebox. buttons frozen andIcan’t usetheremote the screen is blue/thepicture is The box is stuck in standby/ My Sky What’s wrong? + box isn’t working: + + box. Sky your remotebetween control and your may be The batteries in your remote control plugged into themains. Your Sky mayyour needto Sky restart Because ofatemporary error, you Possible reason remote control. Someone haspressed - - + box. fl + at or somethingmay be box may be off or not box may beoff tv on your + box. Restart your Sky Restart What to donow Press remote to control your Sky and your Sky Make sure themainslead is properly plugged in have your PINreset. card. Ifthisdoesnotwork call your broadcaster to four ofthenumber on the back digits of your viewing When you inyourremotebatteries control. a remote control key. Ifneither light your Sky Make sure you point your remote control directly at before. This shouldsolvetheproblems you were having 6) The box comes andthepower outofstandby light 5) Wait 30 seconds thenpress thepower button. 4) Turn thebox back on. The power lightturnsred. 3) Turn atthemainsandwaitoneminute. thebox off to2) Wait avoiddamage). oneminute (important 1) Make sure thebox is (redin standby power light). your remote control should The remote command lighton your Sky turns green. Sky Sky + box, and that nothing is between the two. thetwo. box,andthatnothing is between on your remote to control your Sky fi rstget your Sky+ box your PIN is thelast + box is switched on.Press + box asfollows: + box. fl ash eachtime you press fl ashes, check the + Sky Sky box andon on your + box. TROUBLESHOOTING Using TV TO FIT YOUR LIFE 67 FITYOUR TVTO

key. See also key. (page 24) to avoid this in in avoid this to 24) (page information listings to see when the channel is see when the channel listings to box. For further information, refer refer furtherinformation, box. For + box may need retuning. need retuning. may box + (page 20). (page TV Guide Resetting your remote control remote your Resetting on your remote to control your TV. TV. your control to remote your on tv tv When recordings clash When recordings What to do now to What correctly are TV video recorder your and that Check Sky your tuned to guides. In some user TV video recorder your and to Sky cases your Refer to the future. the programmes, series-linked in mind that for Bear next only the Planner is sometimes added to episode episode startswhen the prior recording. and interrupted was not the recording sure you are If Services to Customer then restarted,Sky call please subscription set up. have the correct you check your in highlight the programme it failed, see why To the press and Planner Planner your Call Sky Customer Service for more advice. more Service for Customer Sky Call Press remote. your reset this guide to in 56) (page the Check available. See on your on your Sky Possible reason Possible not be may TV recorder video or Your tuned. correctly Someone has pressed reset you need to or control remote control. remote your for broadcast only The channel may part of the day. record was set to programme A third at the same time as two others, OR you time changed after A programme’s it clash with making record, it to set recordings. other the interrupted have Someone may then restartedit, OR recording have the right not may You subscription set up. of reasons. a number be for This could in a next to a recording in next a recording to Planner. nd a channel I have watched nd a channel I have watched Recording interrupted Recording Clashed + fi One of my recordings failed. recordings One of my It says information. programme recording’s my Sky my I can’t I can’t before. It says Some or all of the keys on my remote remote on my all of the keys Some or TV. with my work don’t control There’s onscreen interference. onscreen There’s What’s wrong? What’s 68 USING YOUR SKY TROUBLESHOOTINGTAKING CONTROL (continued opposite...) My phoneline is notconnected recorded. ofaprogramme wasnot The start What’s wrong? + in the follow steps 1-6precisely anddo not make any other changeswhile overleaf for more possible reasons). number whenmakingcalls.(see ex-directory or you withhold your A) Your phonenumber is of anewone. an existingrecording over thestart recordings. Sky prioritisestheendof You setupnumerous back-to-back Possible reason may have an adverse affect on may haveanadverseaffect Warning: pleaseensure you Installer Setup your service. menu asthese 6) Make sure your phoneline is free thenpress 5) Highlight 4) Highlight 3) Press number 2) Press thenumbers A) Changethediallingpre (page 29). See also 4) Select for3) Dothesame theoption 2) Inthe To get your Sky+ box to record in themostef What to donow 1) Using your Sky remote control, press 1) Press follows: way, settherecording to functionality call SkyCustomer Service. If you seeany other message atthisstage, please previous menuappears. the message getting After check thephonelineconnection. Your to box callusback,whichwill willnowtry sequence Installer Setup followed by number Recording services Adding to the start andendof recordingsAdding to thestart Sky Save New Settings + Save New Settings. Dialling Pre andusethearrows to choose 1 Setup , 4 menu. , 3 then select then select 7 . , screen, highlight 0 0 . , fi 4 x 1 . then andpress the number fi x,asfollows: when you’re done. Sky Callback inprogress Add toEnd of Recording. select + Setup to showthe Add to Start of Automatic, . services Automatic fi cient select

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. . TROUBLESHOOTING lter lter fi TV TO FIT YOUR LIFE 69 FITYOUR TVTO . When you see the you . When lter, then follow the then follow lter, fi . When the next screen select . 4 select menu. again. select Installer Setup Installer appears, press appears, press . , the previous menu appears. menu appears. , the previous followed by number number by followed ‘callback’ procedure below. procedure ‘callback’ below. procedure ‘callback’ line (the one you have registered with us), then with registered you have one line (the below. procedure the ‘callback’ follow - to is registered account your that home address at that propertyit connected only, and always keep below. procedure the ‘callback’ then follow plug the telephone the phone socket, to connected the into the box line from select E) Reconnect the phone line, then follow the then follow the phone line, E) Reconnect What to do now to What phone the correct box(es) to Sky your B) Reconnect the phone line at the to box Sky the C) Reconnect you have an ADSL/broadband sure D) Make to show the to services , press , press select Callback in progress Callback , then FOR YOUR FOR YOUR INFORMATION 1 , 0 . When 6 remote control, press press control, remote + Channel line-up complete Channel in your home but you’ve connected connected you’ve home but your in the boxes to your of more one or your to registered NOT line that’s account. Sky propertyin another is account your that you own. service at home. carry out decorative to line (e.g. works in your home). message message appears showing a number of readings (signal strength etc), press press (signal strength etc), of readings appears showing a number After getting the message Callback procedure: Callback Sky your 1) On Possible reason Possible phone line than one more There’s B) to registered and card box Sky C) A have an ADSL/Broadband You D) phone your disconnected have You E) the numbers 2) Press 4) Make sure your telephone line is connected and press and press is connected line telephone your sure 4) Make 3) Press number number 3) Press 5) Your box will now try to call us back, which will check the phone line connection. will now try will check call us back, which box to Your 5) advice. more Service for Customer Sky please call at this stage, message other you see any If menu as on your on your service. Installer Setup Installer Warning: please ensure you please ensure Warning: in the these may have an adverse affect have these may not make any other changes while changes other any not make follow steps 1 - 5 precisely and do 1 - 5 precisely steps follow My phone line is not connected not connected is line phone My (...continued) What’s wrong? wrong? What’s 70 USING YOUR SKY TROUBLESHOOTINGTAKING CONTROL Recording/Live Pause is not available This programme has already started at the moment You cannot purchase this programme box. Insert thecorrect viewing card This is thewrong card for this Sky This viewing card is notauthorised Insert your newviewing card card There is aproblem with your viewing Insert your viewing card Message Read thesetips if you seeamessage onscreen and you don’t knowwhatto donext. Display messages + +

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Remove your old yourviewing card new and insert way up, andthat it’s notdamaged. that it’sCheck card, yourthat it’s viewing right the in about yoursubscription. + Customer to Service renew your fi ndoutwhen it’s onso you next + box needsto know + box. TROUBLESHOOTING box box + ) key. TV TO FIT YOUR LIFE 71 FITYOUR TVTO Delete ( My phone line is not is phone line My (page 66). If this 66). (page ne, check that the check ne, fi yellow box. + box isn’t working isn’t box + (page 68). (page My Sky My box and the socket is properly plugged in. If you you in. If plugged is properly and the socket box + What to do now to What the Planner from programmes some delete to Try from delete to you want Highlight the programmes the and press Planner your the steps Otherwise, following restart by box your under Customer Sky call the problem, resolve doesn’t Service. 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Recording interrupted by loss of signal Please wait Housekeeping. System fault programme You cannot record/play back this playback Digital text is notavailable during This programme is nolonger available No signal found Message + Sky which cannotberecorded by your You triedto record aprogramme text. Your Sky Planner.available inyourlonger You aprogramme selected that is no channels. asked you toafter it Your Sky What does it mean? interactive service. programme while you are usingan You triedto play, pauseor record a during theprogramme. recording wascancelled andrestarted satellite signal duringrecording, or Your Sky system fault. Your Sky your Sky There error wasanunexpected with + box. + + + + + box doesnotrecord digital box couldn’t box temporarily lostthe to box resolveis trying a box duringsystem setup. fi ndnew fi ndasignal cannot record theentire interactive itself. service featured withinan interactive However, service. you the broadcaster it, allows you canrecord programmes interactive before service longas usingthesekeys. As Press satellite signal returned or recording wasstarted. Sky a recorded programme. afew After seconds your You may seethismessage when you’re playingback not resolved call Sky Customer Service. Waitfor your Sky SkyCall Customer Service. this doesn’t work,call Sky Customer Service. programme a different Select to play back /record. If programmes, thenpress To press text, view digital another programme.Select you enteredCheck thesettings were right. What to donow + box continues playback from thepointwhen Sky Sky on your remote control to leavethe + box to resolve theproblem; if it is text Sky Sky . to return to live TROUBLESHOOTING (page 45). 45). (page Remove Adult Adult Remove (page 58). (page TV TO FIT YOUR LIFE 73 FITYOUR TVTO screens. screens. Parental Control Control Parental Replacing the batteries the batteries Replacing settingin the Having more control over kids’ viewing kids’ over control more Having What to do now to What as soon control remote your batteriesin Change the See as possible. See Channels Follow the onscreen instructions. the onscreen Follow Select turn off a different channel or the

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What does it mean? it mean? does What control in the remote The batteries be changed. need to the have pressed You key while Sky while key at the same time. programmes Sky . . ) System Details System > System Setup System Telephone Numbers Telephone if the problem is related to Sky or Sky or Sky to is related if the problem nd Sky and other broadcasters’ phone numbers under phone numbers under broadcasters’ and other Sky nd fi > > + (or you see a batteryyou in (or symbol Channel not available Channel The batteries in this remote control are are control remote in this The batteries few the next within replace Please low. days & Scanthe Search banner not available Synopsis Message Message TELEPHONE NUMBERS can You Call Sky under details, found system’s your you need you call, Before Services Services Services 74 USING YOUR SKY SPECIFICATIONS S22 DB-9female, communications data equipment(DCE) Front and rear connectors IEC 165-2 male Opticaldigital-audio socket for 5.1surround sound IEC 165-2 male EIA/TIA-232-E IEC 169-2 female Phonosockets (RCA) RS-232: USB 2.0: ITU-T AUDIOOPTICAL OUT: RJ11, V90 (composite RGB in) videoin/out; SCART (LAUDIO andR): OUT (composite SCART video out;RGBout) -2: RF OUT V.28 -1: RF OUT female 75 F-type AERIAL IN: female 75 F-type 115.2 TELEPHONE LINE: IEC 320 2-pin S-VIDEO: VCR SCART: kbit/s SCART: TV 4-way 2: DISH INPUT (max.) 1: DISH INPUT 160 GB(80personalstorage space) LNBswitching +13/+18VDC 350mA /22kHz MAX MAINS INPUT: mini-DIN -20°C to +60°C Connectors CCIR PAL System I;Ch. 0°C to Hard disk capacity: Storage temp. range: 380 mm x 72 mm x 243 mm Operating temp. range: UHF modulator: 60W(max.);45 W(typical) 230V AC +15%; 50 Hz Dimensions (W x H x D): Weight: Power consumption: 4.5kg Operating voltage: General (packed) These speci S PECIFICATIONS fi + cationsmay changewithoutnotice. Sky may not beheldresponsible for discrepancies. + 40°C Ω Ω (950-2150 MHz) (950-2150 MHz) 21 to 69 is 68) setting (factory port, you mustuseanapprovedport, screened cable. If you connect equipmentto theRS-232 earthed - 1999/5/EC asamended. Directive) (theR&TTE - 89/336/EEC (theEMC asamended; Directive) - 2006/95/EC (theLow Voltage as amended; Directive) Council Directives: compliesThe product withthefollowing European INDEX TV TO FIT YOUR LIFE 75 FITYOUR TVTO 52 on programmes 15,16 on programmes settings 31 and slot 52 card services interactive recording support 65 spending restrictions 42 pausing 30 30 rewinding M mains plug 5 5 mains supply AlertMessage 13,53 light 53 message information more 9 mute N narrative I 15,16,38 key information 7,30 Instant Rewind 52 interactive 52 key interactive services13,52,68 interactive K 21,25,26 Keep L Subtitles 51 Language & 17 letter codes 7,30 Live Pause Live TV c channel 15 channel c 16 programme c fi fi Digital 61 audio ® Sky AnytimeTVSky on 27 speed 34 bookmarks to 36 34,36 key symbol 34 15 changing to 50 storing a speci a speci channels 13 favourite 17 on a programme info 51 subtitled programmes nding H 51 help key disk space 25,27 space disk 27 Management Space Disk Dolby E 5 electricalinformation envelope symbol 53 58,62 information environmental F forward fast channels 13 favourite fi forwarding 34 62 indicator front-panel G gamepad 52 games 52 getting started 9 52 interactive go ce 21 fi bookmarks 35 26 recordings with Search and Scan 11 and Search with adding 55 changing 10 34 changing during playback 15,50 favourites restricting 47 24 recording 19 reminders Planner your in programmes managing 60,61 system stereo line 61,68,69 telephone 59 box Sky+ your ordering 43 ordering descrip 51 audio or showing subtitles 44 Planner your in stored 44watching D deleting C 26 recordings cancelling 10 changing channels channels 10 10 channel number clashes 17 codes 13 keys colour 13,52 options onscreen colour connecting 17 codes content video/DVD 20,37 to copying 17 protection copy Box Of Box nding easily 51 nding easily information 17 information Scan 14 & Search low battery symbol 58 58 replacing 51 if audio description available play clip 35 reminder deleting 35 overview 35 saving 35 36 skipping to starting 36 from playback removing 46 removing beep 51 17 code fi 51 only channel current for available 51 wherever play B banner batteries beep bookmark bookmarks 35 INDEX 46 8PM symbol A listings 15 A-Z 29 end / startadd to of recording adult channels audio description Standby 64 Auto 27 space available disk 76 USING YOUR SKY INDEX Planner 20 PIN onpre-watershed playback 41 PIN 45 53Picture Settings phone line38,42,52,59,61,68,69 30 pausing live TV pausing 34 pause symbol34 pause key 34 RecordedPart 26 Parental Control menu45 parental control padlock symbol46,47,48 P ofrecordingsoverview andreminders 20 online O number ofchannel10 number keys 10 adult channels46 41 on SkyTV Anytime if you forget your PIN45,66 changing 45 Box Of 47viewing restrictions 41 on SkyTV Anytime spending47restricting speci restricting ratedrestricting programmes 46 other 48 restrictions hiding adultchannels46 47channel restrictions 47spending restrictions help 65 see audiodescription51 fi ce 43 ce + fi c channels47 recording 27 rating codes 17 rated programmes radio channels R protecting programmes 25,26 play key 33 playing 32 playback interactive 52 services front-panel indicator 62 clashes 24 46 restricting recording 28 slow motion34 stop 34 39 on SkyTV Anytime recorded programmes 32 pausing 34 games 52 point32 choosing astarting 35bookmarks symbol 33 slow motion34 rewinding 34 pausing 34 front-panel indicator 62 fast forwarding34 35bookmarks playback from starting recording 20 status playing recordings 32 to fromgetting playback 34 deleting recordings 26 cancelling recordings 26 bookmarks 32,36bookmarks remote control reminders 19 reminder record symbol23 recording status recordings tv guidekeytv 10 stop key 34 standby key 9 sky key 9,34 keyservices 29,51,53,55 rewind key 30,34,36 8,56,67resetting play key 33,34 playing games52 pause key 34 number keys 10 mute key 9 interactive key 52 information key 15,16 help key 51 fast key forward 34,36 colour keys 13,51 and 8 your TV clashes 19 19,23set duringanadvert recording interrupted20,26 recording 20 recordedpart 20,26 clashed 20,26 PIN-protect 25 copying to video/DVD 37 20status 40 on SkyTV Anytime 47restrictions radio channels28 on themove23 rewind symbol34 rewind key 30,34,36 rewinding 30 live TV rewind viewing restricting restricting remoteresetting control 8,56,67 removing seeing what’s on14 Search & bannerScan 14 schedule changes saving satellite dish6 safety information 4 S settings 31settings to 36 bookmarks speed 34 41 on SkyTV Anytime spending 47 speci speci rated programmes 48 list42 on SkyTV Anytime adult channels46 volume key 9 keytv 8 what’s on14 remaining viewing time33 recording 23,26 radio channels 18 favourites 50 changing channels10,11,14 reminders 19 Live Pause recordings 31 9,64 energy 35bookmarks fi fi c programmes 46 c channels47 INDEX TV TO FIT YOUR LIFE 77 FITYOUR TVTO c channel 15 c c programme 16 programme c fi fi nding a speci nding a speci A-Z listings 16 A-Z overviewcomplete 14 fi fi quick glance 14 glance quick AnytimeTVSky on 38 TV Guide 14 W AnytimeTVSky on 38 watching 71 conditions weather on what’s widescreen 17 widescreen muting 9 hiding adult channels 46 bookmark 35 bookmark 52 colours 53 envelope forward 34 fast 25 keep low battery 59 41,42,43 padlock pause 34 33 playback record 23 19 reminder 33 rewind 36 skip back skip forward 36 channels) 18 (radio speaker V 7 viewing card viewing restrictions 47 volume 9 T 65 assistance technical line 38,42,52,59,61,68,69 telephone numbers 7,73 telephone 65 troubleshooting 70 messages display TV Guide 14 10 tv guide key 8 tv key U unsuitable channels 6 updates system setup 51,53,61 system bookmarks 32,36 cations 74 fi nding easily 51 nding easily adult channels 46 adult channels 26 recordings cancelling 26 deleting recordings 34 playback getting from to 32 playing recordings status 20 recording starting from playback 66 45, PIN your you forget if numbers 73 telephone code 17 code fi 51 channel only current for 51 available show wherever help 65 interactive online help 65 65 assistance technical numbers 73 telephone 65 troubleshooting 8PM 47 Sky+ Playback screen 32 screen Playback Sky+ 20 Planner Sky+ Services Customer Sky Guide 12 Sky 9,34 key Sky slow motion 34 sound settings 9 symbol 18 speaker speci standby key 9 standby key starting point 32 34 playback stopping 34 key stop subscription 7 subtitles support symbol favourite channels 15 favourite 11 Scan banner & Search restrictingspending 42 51 setup system 62 indicator front-panel 31 Instant Rewind & subtitles 51 languages 8 control remote 27,31 Sky+ sound 9 bookmarks 35 4,27,37,74 disk hard 27 recording settings 27,31 button 38 42 cancelling 27 space disk 38 PC your on 42,47 Control Parental PIN 42 38 information programme 40 recording viewing 42,47 restricting 42 resuming sorting 39 genre by 42 stopping 40 updates 4,27,37,74 disk hard it workshow 6 restarting 66,71 Series Link 22 Series Link services settings bookmarks 36 skipping to Sky+ AnytimeTVSky on 38 box Sky+ 78 USING YOUR SKY+ TV TO FIT YOUR LIFE 79 80 USING YOUR SKY+