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A Nomological Network Analysis of Innovation in Hospitality Education and Industry UNLV Theses, Dissertations, Professional Papers, and Capstones 12-1-2020 A Nomological Network Analysis of Innovation in Hospitality Education and Industry Robert H. Rippee Follow this and additional works at: https://digitalscholarship.unlv.edu/thesesdissertations Part of the Entrepreneurial and Small Business Operations Commons, Other Education Commons, Science and Mathematics Education Commons, and the Social and Behavioral Sciences Commons Repository Citation Rippee, Robert H., "A Nomological Network Analysis of Innovation in Hospitality Education and Industry" (2020). UNLV Theses, Dissertations, Professional Papers, and Capstones. 4076. https://digitalscholarship.unlv.edu/thesesdissertations/4076 This Dissertation is protected by copyright and/or related rights. It has been brought to you by Digital Scholarship@UNLV with permission from the rights-holder(s). You are free to use this Dissertation in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s) directly, unless additional rights are indicated by a Creative Commons license in the record and/or on the work itself. This Dissertation has been accepted for inclusion in UNLV Theses, Dissertations, Professional Papers, and Capstones by an authorized administrator of Digital Scholarship@UNLV. For more information, please contact [email protected]. A NOMOLOGICAL NETWORK ANALYSIS OF INNOVATION IN HOSPITALITY EDUCATION AND INDUSTRY By Robert Rippee Bachelor of Science - Finance University of Wyoming 1980 Master of Business Administration University of Georgia 2007 A dissertation submitted in partial fulfillment of the requirements for the Doctor of Philosophy – Hospitality Administration William F. Harrah College of Hospitality The Graduate College University of Nevada, Las Vegas December 2020 Copyright 2021 Robert Rippee All Rights Reserved Dissertation Approval The Graduate College The University of Nevada, Las Vegas November 10, 2020 This dissertation prepared by Robert Rippee entitled A Nomological Network Analysis of Innovation in Hospitality Education and Industry is approved in partial fulfillment of the requirements for the degree of Doctor of Philosophy – Hospitality Administration William F. Harrah College of Hospitality Mehmet Erdem, Ph.D. Kathryn Hausbeck Korgan, Ph.D. Examination Committee Chair Graduate College Dean Bo Bernhard, Ph.D. Examination Committee Member Brett Abarbanel, Ph.D. Examination Committee Member LeAnn Putney, Ph.D. Graduate College Faculty Representative ii Abstract The development of a theory of innovation for hospitality innovation finds heightened importance due to the COVID-19 Pandemic that has unleashed a devastating and sustained disruption on global hospitality and tourism. The problem for research is that the industry lacks a taxonomy for research on innovation in hospitality. This study addresses the gap in understanding the nomological relationship between innovation constructs and the observable manifestations of innovation in the hospitality industry. This study used an emergent basic qualitative design of a phenomenon through data collected in three phases. Two large samples of literature and a series of focus groups comprised of a sample of senior executives from the hospitality industry formed the dataset. The researcher used interpretive content analysis to analyze data. The results support the inter and multidisciplinary nature of innovation. Prior hospitality research has centered almost exclusively within the domain, creating a significant gap with innovation's underlying interdisciplinary nature. The observed manifestations of innovation by the sample of senior executives yielded enormous insight into the nature of innovation in the hospitality industry and the urgent need for innovation in light of the COVID-19 Pandemic’s effect upon the industry. iii Acknowledgments This dissertation was made possible through my committee's continued support and friendship: Dr. Mehmet Erdem (chair), Dr. Bo Bernhard, Dr. Brett Abarbanel, and Dr. LeAnn Putney. A special acknowledgment to Dr. Gail Sammons for her generous assistance; Dr. CarolAnne Kardash from the College of Educational Psychology for an extraordinary course on human learning and cognition; to my fellow Ph.D. student colleagues from whose friendship I found joy, support, laughter, common frustration, and perseverance; and to Arte Nathan for first introducing me to UNLV. And of course, my entire family; in particular to my brothers, sisters, my son Jordan, Buzzy, Cricket, Cello and my wife, Lai, perhaps you wondered why I did this; why I bothered at my age to pursue this; maybe you wondered what was in it for me after a life of many accomplishments. Albert Einstein answered it for me when he said, "Wisdom is not a product of schooling but of the lifelong attempt to acquire it." My love and eternal gratitude to all of you in my lifelong attempt. Namaste. iv Dedication To the scholars in my life. My amazing friend and polymath Les Ottolenghi. To my late father, Kermit Rippee, who was my life scholar. And to the student scholars from my hospitality lab who helped me realize that my professional passion has always been teaching. v Table of Contents Abstract ..................................................................................................................................... iii Acknowledgements ................................................................................................................... iv List of Tables.............................................................. ..................................................................viii List of Figures ...................................................... .. ........................................................................x Chapter 1 Introduction ............................................................................................................... 1 Problem Statement .......................................................................................................... 1 Research Question and Thesis Statement ......................................................................... 2 Research Design ............................................................................................................. 3 Research Objectives ........................................................................................................ 3 Chapter 2 Literature Review ....................................................................................................... 6 Definition of Innovation .................................................................................................. 6 Hospitality Literature ...................................................................................................... 7 Literature Search Model ................................................................................................ 11 Theoretical Foundation ................................................................................................. 16 Chapter 3 Methodology ............................................................................................................ 41 Methods Background .................................................................................................... 45 Research Design ........................................................................................................... 53 Institutional Review Board ............................................................................................ 57 Analysis Procedures ...................................................................................................... 63 Chapter 4 Analysis ................................................................................................................... 64 Phase One – Interdisciplinary Literature ........................................................................ 65 vi Phase Two – Hospitality Literature ............................................................................... 76 Phase Three – Focus Groups ......................................................................................... 89 Nomological Analysis ................................................................................................. 104 Chapter 5 Discussion .............................................................................................................. 108 Theoretical Implications .............................................................................................. 108 Practical Implications .................................................................................................. 114 Limitations .................................................................................................................. 118 Conclusion .................................................................................................................. 118 Appendix A ............................................................................................................................ 119 Appendix B ............................................................................................................................ 120 Appendix C ............................................................................................................................ 121 Appendix D ...........................................................................................................................
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