The Status of Resource Management and Certification in Tourism Sustainability Implementation Literature
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CRC Motel Makeover*9159
motel makeover guide RENOVATING 3-4 STAR MOTELS Executive Summary Justin Beall, Linda Roberts and Leo Jago FOREWORD The Hotel, Motel and Accommodation Association (HMAA) network would like to recommend the Motel Makeover Guide to all owner operators of 3-4 Star Motels. The Guide has been compiled to assist businesses with property renovations in order to maintain the standard necessary to compete successfully in the highly competitive tourism and travel environment. The Australian accommodation industry has undergone significant changes since the emergence of the popular motel accommodation facility in the 1970s and 1980s. At that time these developments met the needs of the travelling public, both for business and leisure requirements. The demands of consumers, especially within the last decade, have developed and increased significantly, resulting in a far more discerning customer for accommodation operators to satisfy. The changes have largely been driven by the higher standard of living, and considerable increase in investment by consumers within their homes by the provision of luxury amenities and the inclusion of high-tech appliances. In essence, when away from home the average consumer will not settle for less than the quality of amenities enjoyed on the home front. For accommodation operators embarking on newly constructed projects, the task of incorporating current trends and technical facilities has been relatively straightforward. However the passage of time, combined with low levels of profitability and other financial challenges, have resulted in many older establishments facing significant demands to meet consumer expectations in order to remain viable and stay in business. The Motel Makeover Guide for renovating 3-4 Star Motels is presented as an all-inclusive resource for operators to examine their individual establishments and identify opportunities for developing cost effective renovation programs. -
426358 1 En Bookfrontmatter 1..13
Geoheritage, Geoparks and Geotourism Conservation and Management Series Series editors Wolfgang Eder, Munich, Germany Peter T. Bobrowsky, Burnaby, BC, Canada Jesús Martínez-Frías, Madrid, Spain Spectacular geo-morphological landscapes and regions with special geological features or mining sites, are becoming increasingly recognized as critical areas to protect and conserve for the unique geoscientific aspects they represent and as places to enjoy and learn about the science and history of our planet. More and more national and international stakeholders are engaged in projects related to “Geoheritage”, “Geo-conservation”, “Geoparks” and “Geo- tourism” and are positively influencing the general perception of modern Earth sciences. Most notably, “Geoparks”, have proven to be excellent tools to educate the public about “Earth Sciences”. And shown to be areas for recreation and significant sustainable economic development through geotourism. In order to develop further the understanding of earth sciences in general and to elucidate the importance of earth sciences for Society the Geoheritage, Geoparks and Geotourism Conservation and Management Series has been launched together with its sister GeoGuides series. “Projects” developed in partnership with UNESCO, World Heritage and Global Geoparks Networks, IUGS and IGU, as well as with the “Earth Science Matters” Foundation, are welcome. The series aims to provide a place for in-depth presentations of developmental and management issues related to Geoheritage and Geotourism as well existing and potential Geoparks. Individually authored monographs as well as edited volumes and conference proceedings are welcome in this series. This book series is considered to be complementary to the Springer-Journal “Geoheritage”. More information about this series at http://www.springer.com/series/11639 Ismar Borges de Lima • Ronda J. -
A Access to Learning, 129 Action-Oriented, 76, 79, 85–88, 148
Index A model innovation, 240, 241, 243, 256 Access to learning, 129 performance, 244, 248, 252–254, 261 Action-oriented, 76, 79, 85–88, 148, 273 perspective, 66, 240, 242 Action research, 12, 7, 136, 141, 146, 149, 188, 192, 274 Active learning, 213, 214, 224 C Adult learning, 188, 189 Capacity building, 4, 7, 16, 66, 76, 79, 88, 120, Andragogy, 188 123, 156, 158, 161, 162, 165, 272, 280 Applied ethics and tourism, 45, 47–49 Carbon footprint, 30, 96 Australian Curriculum, 118, 123–126 Case study(ies), 7, 9, 11, 83, 94, 98, 138, Australian Curriculum Assessment and 141–144, 146, 189, 214, 215, 219, Reporting Authority, 123 229–237, 273 Australian Government Department of Certification schemes, 65, 66, 69 Environment, 121 Challenges, 6, 10, 11, 13, 15, 25–39, 63, 69, Authentic, 46, 50, 52, 62, 215, 216, 220, 279 75–77, 82–84, 86, 87, 94, 98–100, 102–104, 119, 126, 130, 135, 144, 146, 147, 149–150, 155, 156, 159–163, 172, B 175, 178, 181, 190, 193, 203, 205–208, Barriers, 6, 13, 67, 125, 126, 130, 138–140, 216, 223, 241–243, 251, 257, 258, 261, 156, 161–163, 177, 276, 278 278, 281 Barriers to sustainable tourism Change development, 139 attitudes, 2, 10, 111, 176, 190 BEST Education Network, 9, 102 behaviours, 179 Bottom-up initiatives, 96 management, 146, 149 Brundtland report, 2, 27, 28, 33, 120, 124 Changing mind sets, 99 Building capacity, 158, 164 Citizen participation, 135 Building Excellence for Sustainable Tourism Civic responsibility, 8, 103 Education Network (BEST EN), 9–12, Coaching, 107, 155–166, 194, 273, 274, 279 14, 33, 99 Code of Conduct for the Protection of Children Built capital, 29 from sexual exploitation in travel and Business(es) tourism, 64 case, 240, 244, 245, 248, 249, 252–254, Commissioned assignment, 242 257, 258, 263, 264, 266–268 Communication, 6, 8, 10, 68, 76, 78, 79, 82, 88, innovation, 242, 244, 245, 251, 256, 95, 97, 107, 127, 140, 144, 147, 257, 263 172–176, 179, 189, 216, 223, 233, 247 © Springer-Verlag Berlin Heidelberg 2015 285 G. -
KATHLEEN L. ANDERECK Curriculum Vitae
KATHLEEN L. ANDERECK Curriculum Vitae School of Community Resources and Development Arizona State University 411 North Central Avenue, Suite 550 Phoenix, AZ 85004 Ph: (602) 496-1056; Fax: (602) 496-0953 e-mail: [email protected] EMPLOYMENT 7/18-present Professor/Program Director School of Community Resources and ASU-HNU Partnership Development, Arizona State University 6/17-present Vice Dean Hainan University-Arizona State University International Tourism College 6/08-6/18 Director and Professor School of Community Resources and Development, Arizona State University 8/13-6/16 Director/Associate Dean of College of Public Service and Community Curricular Initiatives Solutions, Arizona State University 8/07-8/08 Graduate Program Director Department of Recreation and Tourism Mgmt. & School of Community Resources and Development, Arizona State University 7/04-5/08 Professor Department of Recreation and Tourism Management, Arizona State University 7/96-6/04 Associate Professor Department of Recreation and Tourism Management, Arizona State University 8/93-6/96 Assistant Professor Department of Recreation and Tourism Management, Arizona State University 8/89-7/93 Assistant Professor Department of Leisure Studies University of North Carolina-Greensboro 8/88-12/88 Instructor, Parks, Recreation Department of Parks, Recreation and and Tourism Management Tourism Management, Clemson University 8/86-8/89 Research Assistant Department of Parks, Recreation and Tourism Management, Clemson University 9/85-5/86 Research/Teaching Assistant Department of Recreation and Parks, Texas A&M University 6/86-8/86 Seasonal Interpreter Unicoi State Park, Georgia State Parks 6/85-8/85 6/84-8/84 Vogel State Park, Georgia State Parks Curriculum Vita, K.L. -
Successful Tourism at Heritage Places
Successful Tourism at Heritage Places A GUIDE FOR TOURISM OPERATORS HERITAGE MANAGERS AND COMMUNITIES this Foreword The Australian Heritage Commission (AHC) and the Department of Industry, Science and Resources, with the assistance of the Cooperative Research Centre for Sustainable Tourism (CRC) have over several years explored issues of common concern about the responsible use of Australia’s heritage places for tourism. We have aimed to move beyond general notions of the incompatibility of tourism and heritage conservation toward emphasising the potential contributions that tourism can make. Discussions over the last few years have demonstrated that impacts can often be managed effectively. There is much common ground and great potential for benefits all round. In this guide we have provided information to help people more clearly under- stand the issues involved and have developed some practical pointers for those aiming for successful and responsible tourism at heritage places. We hope this guide is a useful springboard for you. Aboriginal Tourism Australia i Developing this guide In 1998, the Australian Heritage Commission and the Department of Industry, Science and Resources identified the need to develop guidelines for tourism where heritage places are involved. This followed recognition that there needed to be a stronger bridge between tourism industry codes of practice and heritage conservation principles. A steering committee was established (see Acknowledgments) and the National Centre for Tourism was employed to produce a draft document in 1999. This final document has resulted from submissions from tourism operators, heritage managers and community groups across Australia. The document incorporates key elements of international and national tourism research, strategies, guidelines and codes of practice (see Section 7). -
Systematic Country Diagnostic (Scd)
Document of The World Bank FOR OFFICIAL USE ONLY Public Disclosure Authorized Report No. 106725-GB GUINEA-BISSAU TURNING CHALLENGES INTO OPPORTUNITIES FOR POVERTY REDUCTION AND INCLUSIVE GROWTH Public Disclosure Authorized SYSTEMATIC COUNTRY DIAGNOSTIC (SCD) JUNE, 2016 Public Disclosure Authorized International Development Association Country Department AFCF1 Africa Region Public Disclosure Authorized International Finance Corporation Sub-Saharan Africa Department Multilateral Investment Guarantee Agency i ACKNOWLEDGEMENTS We would like to thank the following colleagues who have contributed through invaluable inputs, comments or both: Vera Songwe, Marie-Chantal Uwanyiligira, Philip English, Greg Toulmin, Francisco Campos, Zenaida Hernandez, Raja Bentaouet, Paolo Zacchia, Eric Lancelot, Johannes G. Hoogeveen, Ambar Narayan, Neeta G. Sirur, Sudharshan Canagarajah, Edson Correia Araujo, Melissa Merchant, Philippe Auffret, Axel Gastambide, Audrey Ifeyinwa Achonu, Eric Mabushi, Jerome Cretegny, Faheen Allibhoy, Tanya Yudelman, Giovanni Ruta, Isabelle Huynh, Upulee Iresha Dasanayake, Anta Loum Lo, Arthur Foch, Vincent Floreani, Audrey Ifeyinwa Achonu, Daniel Kirkwood, Eric Brintet, Kjetil Hansen, Alexandre Marc, Asbjorn Haland, Simona Ross, Marina Temudo, Pervaiz Rashid, Rasmane Ouedraogo, Charl Jooste, Daniel Valderrama, Samuel Freije and John Elder. We are especially thankful to Marcelo Leite Paiva who provided superb research assistance for the elaboration of this report. We also thank the peer reviewers: Trang Van Nguyen, Sebastien Dessus -
Innovation for Sustainable Tourism: International Case Studies
Innovation for Sustainable Tourism: International Case Studies Edited by Jack Carlsen Janne Liburd Deborah Edwards Paddy Forde Sponsored by Curtin Business School, Curtin University, Western Australia Citation information The BEST Education Network is an international consortium of educators committed to furthering the development and dissemination of knowledge in the field of sustainable tourism. The BEST Education Network is organized and chaired by Dr. Janne J. Liburd from the University of Southern Denmark, and is comprised of academics from undergraduate and graduate programmes. BEST Education Network University of Southern Denmark. Niels Bohrs Vej 9-10. DK-6700 Esbjerg. Denmark. © BEST EN 2008. All rights reserved. No part of this publication may be reproduced in any form or by any means, electronically, mechanically, by photocopying, recording or otherwise, without the permission of the copyright owners. A catalogue record for this book is available from the University of Technology Sydney Library ISBN 978-0-9803860-3-5 Preface Innovation is the key to responding to the future challenges that confront all sectors of society and the economy, and especially in tourism. Within tourism, there are numerous corporations and destinations around the world that are responding to the ecological, social and economic challenges and making the transformation toward sustainability through innovation. This book assembles ten case studies of large and small enterprises and destinations in developed and developing nations that are pursuing innovative practices that will enhance the sustainability of their operations. The chapters in this volume are based on primary and secondary research by the contributing authors and each chapter has been peer reviewed prior to publication. -
CSR in the Tourism Industry? the Status of and Potential for Certification, Codes of Conduct and Guidelines
34666 Public Disclosure Authorized CSR in the Tourism Industry? The Status of and Potential for Certification, Codes of Conduct and Guidelines Public Disclosure Authorized Study prepared for the CSR Practice Foreign Investment Advisory Service Investment Climate Department Public Disclosure Authorized Rachel Dodds & Marion Joppe June, 2005 Public Disclosure Authorized Table of Contents Executive Summary 1. Overview 1.1 Introduction 1.2 Background & Methodology 2. Components of Sustainable Tourism 2.1 Labour standards as part of Sustainable tourism 3. Demand for Sustainable Tourism 3.1 Demand 3.2 Consumer motivations 4. Overview of Certification Schemes 4.1 Development of Schemes 4.2 Benefits and issues 4.3 Types and participation of schemes 4.4 Roles and costs 4.5 Stakeholder roles and involvement 5. Codes of Conduct & Roles of Reporting 5.1 Codes of Conduct - Roles and Participation 5.2 Reporting 6. CSR and Low Income Countries 6.1 Certification conclusions & recommendations 6.2 Recommendations for Achieving Sustainable Tourism and Access to Market for Low Income Countries 7. Conclusion Appendix A Interview Contact List B Codes of Conduct – Associations & NGO’s C Codes of Conduct – Private Sector D Certification Schemes – Country E Certification Schemes – Industry Bibliography 2 Acronyms ABTA The Association of British Travel Agents AITO Association of Independent Tour Operators APEC Asia-Pacific Economic Cooperation CRC Cooperative Research Centre for Sustainable Tourism CSR Corporate Social Responsibility CST Certification for Sustainable -
Recommendation Systems for Tourism Based on Social Networks: a Survey
Noname manuscript No. (will be inserted by the editor) Recommendation Systems for Tourism Based on Social Networks: A Survey Alan Menk · Laura Sebastia · Rebeca Ferreira Received: date / Accepted: date Abstract Nowadays, recommender systems are present in many daily activities such as online shop- ping, browsing social networks, etc. Given the rising demand for reinvigoration of the tourist industry through information technology, recommenders have been included into tourism websites such as Ex- pedia, Booking or Tripadvisor, among others. Furthermore, the amount of scientific papers related to recommender systems for tourism is on solid and continuous growth since 2004. Much of this growth is due to social networks that, besides to offer researchers the possibility of using a great mass of available and constantly updated data, they also enable the recommendation systems to become more personalised, effective and natural. This paper reviews and analyses many research publications fo- cusing on tourism recommender systems that use social networks in their projects. We detail their main characteristics, like which social networks are exploited, which data is extracted, the applied rec- ommendation techniques, the methods of evaluation, etc. Through a comprehensive literature review, we aim to collaborate with the future recommender systems, by giving some clear classifications and descriptions of the current tourism recommender systems. Keywords Recommendation systems · Tourism · Social Media · Social Networks 1 Introduction The expansion of the use of Social Networks (SNs) has become clear when looking at the increase in the number of users and the data volume in these networks. In 2016, 79% of U.S. adults that accessed the internet used the SN Facebook (Greenwood et al, 2016). -
Development of an Australian Urban Tourism Research Agenda
DEVELOPMENT OF AN AUSTRALIAN URBAN TOURISM RESEARCH AGENDA Deborah Edwards, Tony Griffin and Bruce Hayllar DEVELOPMENT OF AN AUSTRALIAN URBAN TOURISM RESEARCH AGENDA Technical Reports The technical report series present data and its analysis, meta-studies and conceptual studies, and are considered to be of value to industry, government and researchers. Unlike the Sustainable Tourism Cooperative Research Centre’s Monograph series, these reports have not been subjected to an external peer review process. As such, the scientific accuracy and merit of the research reported here is the responsibility of the authors, who should be contacted for clarification of any content. Author contact details are at the back of this report. Editors Prof Chris Cooper University of Queensland Editor-in-Chief Prof Terry De Lacy Sustainable Tourism CRC Chief Executive Prof Leo Jago Sustainable Tourism CRC Director of Research National Library of Australia Cataloguing in Publication Data Edwards, Deborah. Development of an Australian urban tourism research agenda. Bibliography. ISBN 9781920965082. 1. Tourism - Research - Australia. 2. Tourism - Australia. 3. Leisure industry - Australia. 4. Recreation - Research - Australia. I. Griffin, Tony. II. Hayllar, Bruce. III. Title. 338.4791 Copyright © CRC for Sustainable Tourism Pty Ltd 2007 All rights reserved. Apart from fair dealing for the purposes of study, research, criticism or review as permitted under the Copyright Act, no part of this book may be reproduced by any process without written permission from the publisher. Any enquiries should be directed to General Manager Communications & Industry Extension [[email protected]] or Publishing Manager [[email protected]]. Acknowledgements The Sustainable Tourism Cooperative Research Centre, an Australian Government initiative, funded this research. -
English) Relative to Those That TVET Trainees Are Developing During Their Courses
Escaping the Low-Growth Trap Public Disclosure Authorized Guinea-Bissau Country Economic Memorandum Public Disclosure Authorized Public Disclosure Authorized Macroeconomics, Trade and Investment Global Practice Public Disclosure Authorized AFCF1 Country Management Unit Africa Region 1 Report No: AUS0001916 © 2020 The World Bank 1818 H Street NW, Washington DC 20433 Telephone: 202-473-1000; Internet: www.worldbank.org Some rights reserved This work is a product of the staff of The World Bank. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of the Executive Directors of The World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Rights and Permissions The material in this work is subject to copyright. Because The World Bank encourages dissemination of its knowledge, this work may be reproduced, in whole or in part, for no ncommercial purposes as long as full attribution to this work is given. Attribution—Please cite the work as follows: World Bank. (July 2020). Guinea-Bissau Country Economic Memorandum. © World Bank. All queries on rights and licenses, including subsidiary rights, should be addressed to World Bank Publications, The World Bank Group, 1818 H Street NW, Washington, DC 20433, USA; fax: 202-522-2625; e-mail: [email protected]. 2 Acknowledgments The Country Economic Memorandum was prepared by a team led by Fiseha Haile (TTL and Economist, EA2M1). -
The Role of Sustainable Tourism in Poverty Alleviation in South Africa : a Case Study of the Spier Tourism Initiative
The University of the Western Cape School of Government Institute for Social Development The Role of Sustainable Tourism in Poverty Alleviation in South Africa: A Case Study of the Spier Tourism Initiative By Godlove Ngek Chifon Student Number: 2707763 Mini-Thesis Submitted to the Institute for Social Development, Faculty of Arts, University of the Western Cape, in partial Fulfilment of the Requirement for the for the Master of Arts (MA) Degree in Development Studies. Supervised By Mr Wynand Louw -November 2010- i KEY WORDS: 1. Tourism 2. Sustainable tourism 3. Ecotourism 4. Responsible tourism 5. Pro-Poor Tourism 6. Poverty 7. The poor 8. Poverty reduction strategies 9. Livelihood 10. Development ii DECLARATION I, Chifon Godlove Ngek, hereby declare that this mini-thesis entitled “The role of sustainable tourism in poverty alleviation in South Africa: A case study of Spier tourism initiative” is my own work, that it has not been submitted before for any degree, or examination in any other university or college, and that all the sources I have used or quoted have been indicated and acknowledged as complete references. Chifon Godlove Ngek Signed: ............................................................. Date: ................................................................. iii DEDICATION This thesis is dedicated to the Almighty God who protected and guided me throughout the study, and to my beloved mother (Sarah Ntul) of blessed memory, who passed away on the 3rd of April 2009 while I was drafting the proposal for this study, to my beloved sister, Chifon Mary Kenji and my entire family in Oku and Bamenda back home in Cameroon, and also to my supervisor Mr Wynand Louw.