VOLUME 8 ISSUE 5 JUNE 2017

Confidence for the road ahead.

Dealers becoming IMVIA distributors becomes VIA he Imported Motor Vehicle ick Armstrong’s purchase of the “There’s still a dealer network around Industry Association has a and Citroen distribution the country. We’re looking to launch Tnew identity. Rrights from Sime Darby is the lat- the brands back into the market.” It has rebranded itself VIA – a est move by a dealer into the distribu- The new distribution entity, Auto shortened version of its current tion space. Distributors New Zealand, will acronym IMVIA. Other prominent players be run as a separate company Chief executive David Vinsen says with interests in the wholesale from Armstrong Motor Group, there are several reasons behind the and retail sides of the new with about 12 staff transition- change, including ease of use. car sales business include the ing over. “We need a working brand name Giltrap Group and Great Lakes Rick Rick But Auto Distributors will that is easy to hear and say cor- Armstrong Cooper Motors. soon be housed at Armstrong’s rectly the first time.” For Armstrong, the decision to pick Auckland city headquarters, where hu- VIA also maintains a link with the up the brands’ distribution rights was a man resources, marketing and facilities history of the organisation, he says. no-brainer. support can be provided, he says. “The word via means ‘road’ in “Considering we have three of the “We don’t have huge staff numbers. Latin. It also has the meaning ‘way’, biggest dealerships [for those brands] Retail and wholesale can work in con- in Auckland, Wellington and Christch- junction with each other. urch, it represents over 50% of the “It’s sensible business model, aligning retail market. with retail. It’s got some synergies.” “It makes sense for us to import Former Peugeot Australia marketing the cars. We become our own biggest manager Chris Brown will head the new customer. distribution business, which Armstrong “It’s a small business, potentially with sees as a win. which represents the journey of sales of 100 cars a month. That’s no big- “He’s a very, very good operator – imported vehicles to our shores and ger than any of our small dealerships.” he’s got the enthusiasm for it. on to our roads via the complete The move doesn’t mean Armstrong “He’s very sales focused, very dealer supply chain we represent.” will be ignoring the rest of the Peugeot focused and already has a good relation- Vinsen says the organisation’s and Citroen dealerships that aren’t part ship with the French and the factory.” brand promise “Advocate – Advise of his company. Continued on page 15 – Connect”, which was developed in 2015, will not change. INSIDE “Everything we do falls into one Dealer auctions at Turners 3 of these key focus areas.” Unitec’s new auto school 6 The organisation’s legal name Safety first at ANCAP 10 will remain the Imported Motor Look out for ransomware 12 3 10 Vehicle Industry Association.

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AutoTalk Magazine and autotalk.co.nz are published Dealer auctions by Auto Media Group 8/152 Quay Street, Limited. P.O. Box 10 50 10, Auckland City, 1030. Ph. 09 309 2444. returning to Turners? GROUP EDITOR AUTO TRADE TITLES Scott Morgan egular dealer-only says. for the year to the end of 021 240 2402 auctions could return “Used cars is where we March. [email protected] Rto Turners within the are right now. That doesn’t Overall it delivered a net next two years, chief execu- preclude us from entering profit after tax of $17.6 mil- MANAGING EDITOR tive Todd Hunter has hinted. the new car space.” lion, with revenue for the Richard Edwards He told AutoTalk he would The company is also re- year up 48% to $252.4m. 021 556 655 like to separate retail and structuring the way it runs its Turners plans to list on [email protected] wholesale sales in the the Australian Stock next 24 to 48 months. Exchange in 2018, a PUBLISHER “It’s not ideal hav- move which Hunter is Vern Whitehead ing two things on the positive about. 021 831 153 same plate. “To have an auto [email protected] “The auction suits business listed in New wholesale buyers but doesn’t finance and insurance busi- Zealand also listed on the suit retail buyers. I think it’s nesses, with Oxford Finance Australian stockmarket will CHIEF REPORTER largely about making sure and Autosure to become be a massive achievement. Robert Barry 022 0180 998 we’re fair to our customers.” its prominent brands in the “There’s massive interest [email protected] Hunter says the company sector. in investment in the Austral- ran a dealer auction two Other brands it owns, like ian market. They’re after weeks ago, the first for some Dorchester and Southern good, organic growth op- SALES MANAGER time. Finance, will be retired. portunities.” Dale Stevenson 021 446 214 On the investment front, Hunter says from “a mar- But Turners is not looking [email protected] Turners bought BuyRight ket perspective” it’s confus- at acquisitions in Australia, he Cars and Autosure last year ing to have so many brands says. and Hunter isn’t ruling out operating in the same space. OPERATIONS MANAGER more acquisitions in the Turners will continue to Deborah Baxter future, particularly in the offer finance under its own 027 530 5016 dealer space. brand, he says. [email protected] “New cars are not off the It has been a big year for table. It is something we’re the company, which report- Todd Hunter giving consideration to,” he ed a 13% increase in profits SUBSCRIPTION SPECIALIST John Stephens 027 530 5023 Port delays a ‘supply chain’ problem [email protected] Auto Media Group Limited makes ngoing delays at pect more delays this every endeavour to ensure information contained in this publication is accurate, the Ports of Auck- month, with six ships however we are not liable for any losses Oland are not just due by June 8. or issues resulting from its use. about a lack of capacity to An email from Au- Annual subscription: $84 + gst ($96.60) receive cars, the port says. tohub in late May told Printed by: Alpine Printers. The issue raised its customers up to 9900 cars ing spaces available. head again after Autohub could end up due at the Ports of Auckland customers were told to ex- port, with only 5500 park- Continued on page 13 autotalk.co.nz INDUSTRY SUPPORTERS RECOGNISED BY autotalk.com.au dieseltalk.co.nz dieseltalk.com.au evtalk.co.nz carandsuv.co.nz identicar.co.nz

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 3 NEWSTALK

Importers focus firmly on the future

he future of the auto- the Imported Motor Vehicle motive industry was Industry Association’s annual IMVIA members catch up after the AGM at Eden Park Ttop of the agenda at general meeting. Chief executive David Vinsen outlined changes affecting the industry, in- cluding the rise of electric vehicles and how technology The New Zealand ’s software provider of choice will change people’s trans- port options. The Eden Park event also discussed developments such as intelligent transport, connected vehicles and 35 Years mobility as 3,000 Clients a service, which 10,000 Users can’t be wrong! could result Automotive & Industry IT in fewer consum- ers owning ADP Autoline: The world’s most popular Dealer and Distributor cars. David Vinsen Management System from the world’s largest provider. The chal- AUTOMOTIVE MANAGEMENT IT lenge for dealers is how they adapt to the coming changes, Vinsen NZ’s most installed and fastest growing Dealer and Fleet Management says. System with over 400 installations. “The discussion we have DEALER MANAGEMENT IT been having is what should we do with this information. “There are threats and NZ’s acclaimed Workshop Management System runs 50% of opportunities likely to come independent motor industry service and repair businesses. from the information.” AUTOMOTIVE SERVICE IT Vinsen says if the issues aren’t looked into now, it could be too late in two or TSI Group’s own computer hosting and cloud services division, and NZ’s three years. largest automotive industry specialist IT services company. TOTAL BUSINESS IT The board also noted its intention to return to surplus after posting a $118,587 loss proudly exports Kiwi know-how and expertise to the world with clients in 24 countries. in the last financial year. “It will be addressed and dealt with in the coming months,” North Island chair- man Graeme Macdonald told the meeting.

Contact: Paul Wilkinson [email protected] 09 5832482 0274475513

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Huge trades learning centre set to open

utomotive training will closed mezzanine floors for feature in a massive viewing the work and spaces Anew building at the for tutorials. Unitec Institute of Technol- The 5000 square metre ogy in Auckland’s Mt Albert. structural steel workshop It’s part of a vast new building can cater for up to multi-million dollar trades, about 400 people at any one An aerial view of the Unitec’s new trades, engineering and construction engineering and construc- time. facility, which will include automotive training. It will open on August 23. tion facility, which will open It’s essentially open plan, colour-coded conduits from agnostics, an introduction to officially on August 23. with the addition of some en- the open rafter ceiling. CAN Bus systems, and an 11 The building features ver- closed rooms for automotive Outside, a giant canopy to 13-day vehicle inspectors satile, multi-purpose spaces work like welding, grinding covers one length of the preparatory course. A basic that can be transformed and spray-painting. building to keep vehicles car maintenance course runs from workshops to lecture A sound-proofed room out of the weather and al- for just over two months. theatres, allowing students will allow instruction away low work such as building Students are expected to from different programmes from the noise of floor houses as part of construc- start using the new facility and courses to collaborate activity. tion training with the homes around the end of July. and learn from each other. Services like gases for later sold. It is sited beside another It has a huge floor area for welding, compressed air, Another side has an area huge building under con- working on a wide range of electricity, data and even fume for learning trades such as struction, dubbed The Hub. vehicles - including electric suction hoses are supplied to plumbing, with an outside The $22 million two-storey cars – as well as glass-en- the various sections through space that can be used for redevelopment of Unitec’s laying pipes and other practi- central student facilities will cal groundwork. allow them access to informa- Automotive courses cater tion on their own terms. for those seeking jobs as In fact, students have mechanics, auto electricians been involved in designing or automotive engineers. and preparing both projects. These are especially geared The Hub has café-style for changing automo- open areas, study and partly tive technology and cover enclosed library spaces, and everything from anti-lock meeting rooms. braking systems and safety Already hailed as a world- aspects to climate control class student gathering and and in-car entertainment. learning environment, it Short courses cover will also officially open on vehicle emissions testing, di- Continued on page 14

Strategic property project director Christian Hurzeler and dean of engineering, construction and infrastructure Renee Davies in the new student building, The Hub, opening soon with the nearby automotive, trades and construction building.

6 | AUTOTALK JUNE 2017 | www.autotalk.co.nz NEWSTALK

Obsession the road to design career

iwis can create cars for Rinspeed, the 2017 Rinspeed student called Toby who degree in design at Unitec in the world stage while Oasis EV, and the 2016 would later become a col- 2004. For the next two years Kliving at home - New Rinspeed Etos, while living in league and business partner he freelanced in Auckland Zealand-based automotive New Zealand. at DesignWerk. doing marine design before and industrial designer Alain The Unitec was followed by heading back to Europe with Brideson has proved that to Rinspeed Oasis a student exchange pro- a two-year scholarship to himself and the industry. EV, which gramme which saw him the Master of Transportation Brideson initially stud- the company enjoy one semester at the Design course at the Univer- ied to become a product refers to as a industrial design school sity of Applied Sciences in designer in Auckland and “garden plot Fachhochschule Aargau in Pforzheim. followed that with two years on wheels”, Switzerland. Still at Pforzheim in 2008, of studying car and transport was a ground- Alain Brideson At the time, he had a he completed an internship design in Pforzheim, Ger- up design, design project on the go at Audi AG Ingolstadt, work- many. using a ZF intelligent rolling with German auto manufac- ing on an exterior design and “Working in Germany, chassis, with all onboard turer Opel, which made him design strategy for the Audi’s Switzerland and Italy for screens and multimedia realise his dream to have a A, Q and R families. seven years has significantly supplied by Harman. The career in automotive design But the global financial expanded my portfolio, al- enclosed front-steering might be more of a reality crisis saw a hiring freeze on lowing me to set up in New wheels pivot 90 degrees for than he initially thought. design talent by automobile Zealand as a multi-purpose ease of manoeuvrability. Brideson completed his Continued on page 8 product and industrial de- The BMW i8 derived signer,” Brideson says. self-driving Rinspeed Etos He’s now working on his concept car, complete with sixth concept car for Swiss- onboard drone, is notable based automotive think for once being steered by tank and mobility laboratory Angela Merkel and Barack Rinspeed. Obama. It collaborates with well- During his time in Europe, an independent choice known automotive suppliers Brideson was also responsi- such as ZF, Siemens, Sika, ble for the design of the 2014 Quest Insurance offers: Harman, Borbet, Osram, NXP, Rinspeed xChangE, the 2013 GF Automotive and others Rinspeed microMax and the Mechanical Breakdown Insurance to create concept vehi- 2012 Rinspeed Dock+Go. – backed by AA Roadside Assist cles showcasing the latest Ironically, the 2015 in-vehicle technologies to Rinspeed Budii, which was Comprehensive Motor Vehicle global car manufacturers. presented at the recent Insurance – including learner and Founded by Swiss national MTA100 in Wellington, was restricted license cover Frank Rinderknecht in 1977, the creation of his former Rinspeed has been involved Swiss employer Design- Guaranteed Asset Protection in many different parts of the Werk because Brideson had industry. moved to Amsterdam to Lifestyle Protection Insurance It started as an aftermar- “have a break and reset”. ket supplier of sunroofs and He has been obsessed mobility vehicles then mor- with cars since he was eight phed into creating one-off years old. Knowing that sports cars, being the Swiss German would be a use- distributor of AMG and AC ful language, he took it as a If you are a forward thinking motor vehicle trader, or financier, Schnitzer aftermarket parts, subject while studying at Mt looking for a trusted vehicle insurance partner, call Quest. collaborating with OEMs Albert Grammar School in and producing concept cars Auckland. Contact: Simon Moore in the 1990s. Then at Unitec, Brideson ph. 021 149 2266 Brideson created two of had the good fortune of e: [email protected] five concept vehicles for meeting a Swiss exchange

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 7 PEOPLETALK

Obsession the road to design career

Continued from page 7 manufacturers so in 2009 Brideson headed to Switzer- land to collaborate with his former school pal Toby on an electric go-kart project. It was the beginning of Brideson’s passion for creat- ing unique electric vehicles. From 2009 to 2012 while at Designwerk GmbH, he be- came a specialist in design, along with various projects in product design. The most successful was the DXP three-wheeled elec- tric scooter developed for The Rinspeed Oasis EV which Brideson designed the Swiss Post. 30 minutes per day. a group of more than 20 such as achieving very tight, Its narrow dimensions and The scooters are now in 2017 and is an industry defined edges within sheet three-wheeled base means being used for postal ser- specialist in the design of metal.” it’s highly manoeuvrable. vices around the world, with electric propulsion and fast- Car design will evolve Compared to the conven- more than 5000 in opera- charging charging systems. with the freedom that an tional scooter, the stop-go tion in Switzerland alone. “Alternative transporta- electric brings to nature of the DXP can save a DesignWerk grew from tion has always fired me up the package, he says. postal worker an average of a team of three in 2009 to and while at DesignWerk, I “Manufacturers will use was absolutely thrilled when this to strengthen their brand I had the opportunity to and we will see an ever-in- get started working on the creasing breadth of exciting Rinspeed concept cars in concepts on the market. 2011,” Brideson says. “We will also see bounda- After leaving DesignWerk, ries pushed with what can be Brideson took a year out in made with lightweight met- Amsterdam where he met his als. We will also see a rise in fiancee Sophie. The couple 3D printing for manufacture moved to Bolzano, Italy, and most likely development where Brideson started his of new composite materials. own business and returned “As we see now, LED light- GET AHEAD IN THE RACE FOR BUYERS to product design. ing has revolutionised the “I love the diverse chal- world and we’re seeing some A new way for dealers and customers lenges that come with pretty cool applications in designing products. Variety the automotive industry. is the spice of life,” he says. “Who knows how far it // Fast and Easy to Use “Car design was my dream will evolve and what will be No complicated processes and no inventory, comments or but it’s a very specialised next?” photos to upload. field. However, I can apply Vehicle interiors will also techniques learnt from it into be revolutionised, he says. // Reach More People Access customers outside of your typical area. product design. “With things such as “Automotive design is wireless technology and an // Make a Deal like fashion - the trends are electric vehicle package, de- Connect with “ready-to-buy” customers and close a deal with cyclical but new technology signers will have much more quotes that are only valid for 24 hours. in composites and high- freedom to dream up unique strength steels in combina- and spacious interiors. tion with metal pressing “Self-driving technology FIND OUT HOW TODAY technology allows designers will provide a huge shift in to push the boundaries. how we use vehicles and the WWW.CARDEALS2ME.CO.NZ “New tooling allows more interiors of the future will freedom with body panels, reflect that.”

8 | AUTOTALK JUNE 2017 | www.autotalk.co.nz NEWSTALK

EVangelists head to Auckland

dedicated electric vehicle event will bring Atogether the EV curious, EV owners and EVangelists for a combined industry and public showcase. To kick off Drive Electric Week, evworldNZ will take place on September 8 and 9 at the Vodafone Events Cen- tre in Manukau, complete with priority parking for EV owners, rapid charging and a scooter and bike track for a full ride- drive experience. The show is being organised by New Zealand’s largest confer- ence organiser Conferenz, with the support of foundation partner ChargeNet. Conferenz sponsorship manager Dominic Duncan says he’s excited by the launch of the show. “It’s the future of mobility and we’re the first to create some- thing for this exploding market. “This is how we will raise awareness with corporates and the public to reduce emissions in the transport sector”. The Energy Efficiency and Conservation Authority are principal partners for the event, reflecting the Government’s fo- cus on achieving climate change goals for a cleaner, greener New Zealand. The Government wants to double EV registrations each year to reach 64,000 by 2021. The EV Champion Awards Gala will open the event on September 7. They will recognise the efforts of those EV heroes and towns that work to promote and support the uptake of EVs across the country. The event caters to the entire EV ecosystem with a trade day including conference, free exhibition and seminars on September 8. A public open day follows on September 9, with free seminars and exhibition. Go to evworld.nz for details.

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 9 NEWSTALK

Keeping manufacturers on their toes

ajor changes at the Management Association’s Four new categories will Five deaths per 100,000 Australasian New annual conference in Mel- be introduced to assess the were recorded last year but MCar Assessment bourne. impact on adults, children over the past two years the Program (ANCAP) will help it “We are not dependent on and pedestrians and the ef- road toll has been rising keep an even closer eye on the manufacturing industry.” fectiveness of safety assist, again, Goodwin says. safety. Next year the organisation with more tests being added One of the latest tech- The not-for-profit organ- will also introduce to the six that already exist. nologies ANCAP is focusing isation is aligning itself with an expiry date for ANCAP currently uses on getting into all new cars European NCAP, a move its ratings mean- frontal offset (head on), side is autonomous emergency which by next year will see ing they will only impact, pole, pedestrian and braking (AEB). cars in Australasia undergo be applicable for whiplash tests and safety as- Other new features to more tests to assess how six years. sist score. improve safety include the ANCAP chief safe they actually are. However, exist- executive Goodwin says the chang- likes of a pop-up bonnet for “We are here to make ing ratings won’t James es will help keep manufac- pedestrian safety. sure safety standards are expire, Goodwin Goodwin. turers on their toes. Volvo and Mercedes have maintained. We’ve got a long says. Some companies provide seen a huge reduction in future ahead,” ANCAP chief “In the New Year the less safety equipment for spare parts sales for bump- executive James Goodwin goalposts will change signifi- Australasia than for other ers recently, which shows told the Australian Fleet cantly.” parts of the world, he says. the technology is working, “You would never have Goodwin says. thought But a brand he says like ANCAPs NYK VEHICLE Volvo around the EXPRESS SERVICE would world face take an different airbag out for Australian safety challenges. customers compared with “ASEAN ANCAP is trying to Reliable fortnightly what they offered to Euro- get airbags into cars. We are vehicle logistics pean customers. trying to get AEB.” service JAPAN to NZ “The score was reduced ANCAP is most closely even though it was still a aligned with NCAP in Eu- five- car. We influence rope and ASEAN ANCAP. PORT TO PORT / car brands on what they “Car brands can’t make a should be offering.” car to meet one particular DOOR TO DOOR One of ANCAP’s latest ANCAP. The good thing is it to Auckland, Christchurch, challenges is to “get people keeps the car brands on their Wellington, and Nelson into newer, safer vehicles”. toes.” “We’ve looked at the In terms of the cars average age of vehicles. The ANCAP chooses to assess, Full MPI inspection average age of a vehicle in Goodwin says it looks at the service from Kawasaki, Australia is nine years old. figures every month and tries Osaka, Nagoya and Moji That is old for a developed to cover the popular sellers. nation,” Goodwin says. Then it looks at some of the “The average age of a car others.

SUN PHOENIX CO.,LTD. + Marine Insurance available in an accident is 12 years “We generally select the old.” base model. With the next For eFFIcIent custoMer Focused servIce ANCAP assesses the road one up, you’ll be likely to contact toll by deaths per 100,000. have more safety features. NYK In 1985 there were 19 deaths “Sometimes the manu- Auckland Branch 0800 695 546 Christchurch Branch 0800 695 2424 per 100,000, while in 1992 facturers fully fund the test. email: [email protected] there were 11 deaths per Even if they provide the 100,000. Continued on page 12

10 | AUTOTALK JUNE 2017 | www.autotalk.co.nz NEWSTALK

FleetPartners heads switch roles

straight role swap has purchase of FleetPlus, Right- New Zealand and Australia. Job done, he’s returned seen FleetPartners 2Drive, FleetSmart and Grays “So it’s been all go,” Kelly to Auckland where Fleet- Amanaging direc- Partners New Zealand has tors Dennis Kelly and Paul Right2Drive, FleetSmart and Verhoeven transfer to New FleetPlus sharing its Auck- Zealand and Australia re- land location. spectively. Kelly will focus on fur- They've almost literally eCommerce Group which says in something of an un- ther development of fleet stepped into each other’s incorporates GraysOnline derstatement. Continued on page 13 shoes – well, offices any- way. Kelly returns from Mel- bourne to his former position as FleetPartners New Zea- land managing director, based at head office in Auckland's Mt Wellington. Verhoeven, who had taken FleetPartners up Kelly’s role New Zealand managing in New Zealand director while Kelly ran Dennis Kelly. • Motor Vehicle Insurance the Australian side for three years, has now • Lumley Underwritten (A- Standard & Poor’s) gone to Melbourne in his place. “He’s in the same chair • Fast-Flexible-Effective Motor Vehicle Insurance and desk, has the same apartment and even the designed for Dealers and their customers same car I had,” Kelly laughs. New Zealand managing director since 2007, Kelly • All Licence types catered for and Histories was seconded to Australia in 2014 to help FleetPartners looked at regain traction with new business wins. • Weekly/Fortnightly and Monthly payment He succeeded, achieving significant growth includ- options for your customers ing acquiring the business of the Forestry Corpora- tion of NSW, Parks Victoria, • NZRA (NZ Roadside Assistance) Drive Away WorkSafe Victoria, the NSW Insurance Government and Telstra. “It was all about regaining momentum in business with the focus on new busi- nesses,” Kelly says of his past INSTANT QUOTE & COVER SERVICE 24/7 three years’ work. In that time parent com- PH 0800 111 801 pany Eclipx Group, a leader in fleet management and Or ONLINE QUOTES www.gocover.co.nz diversified financial services, listed on the Australian Stock Drive Away with peace of mind CALL US TODAY Exchange in 2015. That was followed by the

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 11 NEWSTALK

Stay vigilant online

n IT industry expert “What the industry needs clicking on an attachment is Windows 10, on the other is urging those in the to understand is that it has 1000 times higher.” hand, is basically immune, Aauto trade to stay alert to educate its staff.” Older operating systems Crothall says. when strange emails appear His other top tip is to like Windows XP and Win- WannaCry is particularly in their inboxes. make sure files are backed dows 7 are big targets for worrying because it can That’s after ransomware up because if the ransomware, he says. move between computers program WannaCry locked they’re attacked “The likes of Renault and on the same network, he more than 300,000 com- it’s highly likely (Britain’s) National Health says. puters in 150 countries and they’ll be unre- Service (NHS) have to have “It had the ability to caused the shutdown of coverable. old versions of operating propagate itself through several Renault factories in “In the worst systems for some of the networks. That’s the unset- TSI France. possible situa- managing machines they have. tling bit.” TSI managing director tion, if you lose a director “The NHS went down But if it can’t get into the Darryn Crothall says only day’s work you’re Darryn because it was shutting system in the first place, it Crothall. about two-thirds of the peo- okay. down systems so it couldn’t can’t do any damage, he ple who paid the ransom to “But if you don’t have a spread. It was precautionary says. get their files unlocked were backup, you could lose a rather than multiple infec- “If you don’t know the given a key that worked. week’s work or two months’ tions. person and you’re not But there’s an easy way to work.” “Their IT department expecting the email, you avoid getting infected in the Big organisations are would have been trying to should ask some questions.” first place, Crothall says. always more vulnerable to limit the damage.” “Someone has to click on such attacks, he says. something to make it hap- “They have a big number “What the industry needs to understand is pen – 99% [of ransomware] of machines and thousands that it has to educate its staff.” are email attachments. of staff. The chance of Keeping manufacturers on their toes

Continued from page 10 money to buy four Bentleys tomers in other parts of the they become good quality vehicles, we pick the VIN and write them off,” Good- world.” second-hand vehicles, he numbers.” win says. He also encourages says. Goodwin says 93% of Fleet managers have a companies to stick to a new vehicles are covered by part to play in encouraging five-star buying policy and an ANCAP rating, with 88% manufacturers to improve purchase cars that are no achieving five stars. vehicle safety, he says. more than three years old. Luxury brands like Ferrari “Your influence can play “Three years is halfway and Bentley are included in a part if you ask for [more through the buying cycle.” the 7% it can’t rate. safety features]. They’re Once companies have “We don’t have enough already offering it to cus- finished with the cars,

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12 | AUTOTALK JUNE 2017 | www.autotalk.co.nz NEWSTALK

FleetPartners Port delays a ‘supply chain’ problem heads switch Continued from page 3 congestion. be a quick fix as long as the spokesman Matt Ball says “The answer isn’t just to volume coming in stays at roles the delays are a supply build a bigger port, it’s to these high levels.” chain issue. tackle all the supply chain Autohub acting chief Continued from page 11 “In short, the number of deficiencies.” executive Frank Willett says management services and cars coming into Auckland Ball says a recent meet- all groups involved in get- associated investment in IT, has increased more than ing with the industry was ting vehicles off the wharf telematics and related servic- the ability of the industry positive and identified sev- are doing their bit to sort es, and building outsourced to move cars off port. eral areas where the groups out the problem. services offered to enhance “If you can’t get the cars could work together. “There are a number of the customer experience. off the wharf as quickly as “We will continue work- things people will be look- He has a long history in the they come in, then you get ing together but this will not ing at,” he says. industry, with more than 40 years’ experience in fleet man- agement, vehicle leasing and commercial asset finance, and has been managing director of FleetPartners for 10 years. Originally from the Bay of Islands, he moved to Auckland at the age of 17. He worked for a trading bank and financial companies AGC and Marac Finance until the mid-1990s, mainly around asset financing - particularly vehicles. Then he started in the fleet leasing business, work- ing with FleetLease before it became part of Hertz TO FleetLease. It joined Esanda UK NZ FleetPartners in 2007 and AS EASY AS became FleetPartners which now manages more than 70,000 vehicles in New Zea- land and Australia. So what does he foresee 1-2-3 Need to get your vehicle shipped to New Zealand from the UK? for his industry? A continuing shift to businesses outsourc- ing all aspects of fleet man- That’s no problem at all with McCullough at your side with our easy agement, including workplace 1-2-3 step, streamlined shipping process. You tell us what you health and safety and environ- want. We’ll have it picked up, packed, shipped (handling all relevant mental impacts, he says. documentation) and delivered to your door. Fast and efficient Oh, and definitely a future in electric vehicles (EVs). He says quotes relating to EVs are // Full shipping and logistics packages being provided to customers available including: two or three times a day. - 20% VAT refunds available And he's confident the - UK internal logistics Government’s aim to have - Total ocean freight EVs comprising up to a third - Full NZ clearance & delivery - Marine insurance cover of New Zealand fleets by 2021 will be met. // Access to sourcing agents & suppliers A Greenhithe, Auckland, // Foreign currency and transaction facilitation services available Talk to us today resident for 25 years, Kelly // Advise on NZTA approval & compliance has six children aged from MATT MCCULLOUGH nine to 33. // Proven systems to ensure quality & service [email protected] // Experienced in the UK market +64 9 303 0075 | +64 274 400 734

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 13 NEWSTALK

It’s all go at Motorcentral

T company Motorcentral Greenfield says. as a function of the process feedback on the customer’s is finding success on sev- “It’s very dealer-centric, in VOSA creation without experience with their busi- Ieral fronts as it expands at simple and easy to use. It leaving the DMS,” Greenfield ness and each salesperson,” a rapid rate. doesn’t really matter the says. Greenfield says. General manager Mark size of the business or how “This ensures accurate “Other review sites have Greenfield says it has just much of the system you vehicle and customer data issues with fake reviews or celebrated bringing its 500th choose to use. is transferred to the insurers reviews from people that dealer into the Motorcentral “Motorcentral along with the correct insur- have never purchased. Dealership Management DMS works for ance premium being applied BuyerScore is linked to the System (DMS). the dealership as to the vehicle and customer.” purchase of cars. “It’s a pretty good mile- opposed to the Finance and insurance “Having that sort of re- stone to have achieved that dealership having have been a massive focus sponse rate, it shows people level in the last six years. to work in line in terms of what Motorcen- will give feedback if you give “The DMS has been con- with the DMS.” Mark tral aims to deliver, he says. them a chance to do it in an tinually enhanced during that The DMS is Greenfield “Insurance integration easy, respectful way.” time with more than 1800 also adding live with these companies al- Most people are prepared user-suggested ideas.” integration of Autosure, lows a greater presence of to tick a box and not remain New software is released Mainstream and Protecta insurance online during the anonymous, he says. every eight to 12 weeks insurance products for the customer’s buying journey, Phase two of BuyerScore and allows the company to dealer during June to make well before the actual sales later this year will include a take feedback from dealers, policy creation easier. takes place.” premium offering to dealer- evaluate its broad functional- “Dealers will be able to Another new addition to ships which will give them ity and deliver it accordingly, generate insurance policies its range of products is the valuable insights as to why survey tool BuyerScore, customers didn’t buy from which allows customers to them. rate their experience after “Ultimately we want to Dealer Information Notice buying a car from a dealer. provide tools that allow deal- Dealer Information Notice Fifteen dealerships took erships to understand more MTA MEMBERSHIP INFORMATION part in the BuyerScore pilot about their customers and Cost Interests programme and it has now their business. become available to all Mo- “The more they under- National Subscription of motor vehicle dealers a priority torcentral customers. stand, the easier it will be to $700 Excl GST & Branch fee Yes No The average response focus on areas to improve, Brand Year Capacity rate is an impressive 32%. increasing customer satisfac- Strong & nationally recognised Since 1917 4000 members “It gives dealers real time tion, conversion and sales.” MTA is NZ’s largest dealer representative group: Franchise dealers, used dealers, motorcycle dealers, and truck dealers Market analysis - regular, Mediation Yes No Huge trades learning accurate and detailed Advocacy - pushing the causes HR Advice Yes No centre set to open  for your industry Benefits - save money with Continued from page 6 Hartley wanted a safer MTA stationery Yes No  key business partners August 23. more user-friendly farm Illustrating the devel- vehicle to help stop the IT Advice Business Range of Need a mentor opment of automotive many deaths associated Yes No Yes No  Managers newsletters concepts at Unitec, engi- with quads. Industry Specialist training Business Advice neer Simon Hartley has Powered by batteries research Yes No Yes No produced an electric safe and hydrogen to extend FURTHER INFORMATION ABOUT MTA farm vehicle called the the range, his quad is UniQuad (Uni after Unitec) more a farm workhorse Website Events / get Free phone which will be displayed at vehicle and can tackle Yes No www.mta.org.nz togethers  the National Fieldays at steep slopes and rough CONTACT US Mystery Creek near Ham- terrain easily. Tony Everett 04 381 8827 ilton from June 14-17.

14 | AUTOTALK JUNE 2017 | www.autotalk.co.nz NEWSTALK

Dealers becoming distributors Continued from page 1 are moving into distribution. But there are also challenges, including Armstrong says the first step for the “What a lot of those distributors want a 90-day ordering turnaround which can distribution business is a two-month you to do is pretty erroneous. There are involve some “crystal ball-gazing”. exercise to shift inherited stock before a lot of costs involved – the corporate “The exchange rate is also vital and relaunching with the Peugeot 3008. identity on some of those buildings can can depend on what President Trump is “It got European Car of the Year. It’s an be up to $1 million.” tweeting,” he says. incredibly good little car. It could be the Dealers are an entrepreneurial sort, Getting decent dealers is also a chal- foundation to build from in the market. he says. lenge. “That’s the first step. We will slowly “You can only take those opportunities “That’s why we’re in retail in the build it over the next few years as they when they come up. Mainstream brands main city centres. You simply can’t get build new models. It will be step-by- don’t normally come up for distribution.” the dealers or the premises either.” step as we make some sense of it.” The trend of dealers getting in- volved in distribution doesn’t surprise Armstrong, particularly where smaller or niche brands are involved. “It means you don’t have two peo- ple trying to make a proper business out of something incredibly small.” Armstrong says the Giltrap Group is one of the country’s most success- ful wholesalers. It distributes Volk- swagen Group vehicles, as well as Volvo, Jaguar-Land Rover and several luxury brands and has a shareholding in the distributor of Hyundai, Renault, and utes. “That’s been one of their strengths, having both sides of the business. Lake Taupo “They do it incredibly well and run Port Calls Carrera 1712 Tokyo Car 1714 Carrera 1715 a very good distribution and retail 1713 business.” Osaka 16 Jun 2 Jul 17 Jul 2 Aug The retail and wholesale sides of the Nagoya 17 Jun 3 Jul 18 Jul 3 Aug business both have to be functioning Yokohama 19 Jun 5 Jul 20 Jul 4 Aug properly in order for the business to Auckland 7 Jul 21 Jul 6 Aug 21 Aug work, Armstrong says. That highlights the beauty of be- Wellington 11 Jul 28 Jul 10 Aug 25 Aug ing both distributor and dealer. Lyttelton 10 Jul 22 Jul 9 Aug 19 Aug “You can have an argument with Nelson 15 Jul 25 Jul 14 Aug 22 Aug yourself in the mirror.”

Business mix a winner for Great PORT TO DOOR SERVICE INCLUDING: Lakes Motors  MPI Border inspection  NZ Customs clearance Great Lakes Motors has made a success of mixing distribution and  Odometer certification  Delivery Nationwide retail elements of the new vehicle business for the past seven years.  Digital Photography for  Insurance It acquired the rights to distribute prior sales in NZ Korean brand SsangYong in 2010 and Chinese brand LDV in 2013. Chairman Rick Cooper says the mixed model allows Great Lakes Mo- tors to call the shots. www.armacup.com “It was a natural expansion for us. “We’re the masters of our own des- tiny. Rather than being on the end of a piece of string, we pull the strings.” And he’s not surprised more dealers

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 15 INDUSTRYTALK

CRAWFORD’S CASE Crawford’s By David Crawford, CEO of the Motor Industry Association of NZ (Inc). Case brought to you by By David Crawford, CEO of the Motor Industry Association of NZ (Inc). Living the dream in Oz MARAC, a division of Heartland Bank Limited.

reetings from Perth not believe the way the New very similar people. ing travel, accommodation in Western Australia. Zealand market has been But after living here for four and gifts. In spite of this, she GI have to confess I performing - it just keeps years I have come to the con- has refused to resign and chuckled when I read the on growing and breaking all clusion it’s more like “same remains in the job. conclusion of David’s last previous records. same but quite different”. There seems to be no column, suspecting what To surpass 100,000 It is naive to make compar- embarrassment when would be the content of his vehicles was always the top isons when the Government excesses are exposed and next email to me. benchmark – that has now here is so much larger with those involved seem to have It is now coming up to been well and truly beaten. the federal/state system based a sense of entitlement that four years since Clare and I I am sure all Motor Industry around the American model. this is their due. stepped on to a plane bound Association members must It can be very confusing They have an expression for the Gold Coast. be very happy with their when news reports cover here “Does it pass the pub We really enjoyed our 18 performance. local, state and federal is- test?” which loosely means months in Burleigh Heads In terms of my “work” - sues. But it is astonishing the would the average man in which has a true small village the street find this accepta- feel. We loved the way, when Perry Kerr is former CEO of the Motor Industry ble? Even though the media the large surf came in, we Association who spent decades lobbying for the screams “failed the pub test”, would walk past shops and interests of the new vehicle trade. Today he is very little changes. see signs in the windows say- semi-retired, has helped the Australian trucking And Australians do, of ing “Closed - gone surfing”. industry and provides assistance, for one off course, like to change their The pace of life was projects, to David Crawford. Prime Minister at the drop of relaxed and the weather a hat, based on what appears was great. As you would on the days I’m not on a golf number of times corruption to be the party’s public stand- all be aware, it is a very course - during the first 12 appears in the media. ing in the latest opinion poll. popular destination for Kiwis, months I helped the Austral- Politicians at all levels Interaction at the federal whether they’re retired or on ian Truck Industry Council are involved and each week level between the Govern- holiday, and that made our (importers and distributors of sees television revelations ment and the Senate can transition much easier. heavy vehicles) with its sub- about travel expense claims best be described as tor- Our move west was missions on the review of the – with first or business class tured, with any new legisla- prompted by the arrival of Motor Vehicle Standards Act airfares when attending tion finding it near-impossi- our first grandchild, a boy. and the potential opening up family or colleagues’ wed- ble to make it through to law. Perth has its own attrac- of the market to used imports. dings; flying on the taxpayer By comparison, New tions to offer and again the I have also been assisting dollar to check out proper- Zealand’s MMP system runs weather is the main one. David with one-off projects, ties for purchase; chartering like a well-oiled machine. As locals we have had to my advantage being I have helicopters to fly to events It’s difficult not to feel smug come to terms with its isola- the luxury of time for con- divorced from parliamen- when current affairs pro- tion and we have learnt WA templation and research. And tary duties; accepting cash grammes and news reports time means “wait awhile” as of course over the next six payments from businesses cite the New Zealand system most major purchases take weeks, I am stepping in while for travel expenses in excess as something to be envied. six to ten weeks to be deliv- David is overseas. of allowances ... Most people I meet (it ered from “over East”. A lot of Kiwis have visited And, for us here in Perth, is amazing the number of Over the past four years, Australia numerous times the most recent example was businessmen one runs into of course, I have kept in either for holidays, to see the Lord Mayor being found out on the golf course mid- touch with the industry’s relatives or for work. Our guilty of 45 serious breaches week), after taking the micky comings and goings. I can- perceptions are that we are of local laws in not disclos- Continued on page 29 Drive away with finance from MARAC Provided by Heartland Bank Limited marac.co.nz MARAC is a division of Heartland Bank Limited. Lending criteria, fees and charges apply. heartland.co.nz

16 | AUTOTALK JUNE 2017 | www.autotalk.co.nz PEOPLETALK

Electric vehicles the way of the future

friend recently re- car-share programme using There are the obvious looking at converting to counted the story of electric vehicles. Few EV environmental benefits but electric-powered fleets, Ahis family who lived on models were on the market more EVs with one person in given advances in the tech- a remote farm in Northland at that time and none was them whizzing around Auck- nology overseas. in the early part of the last priced for the mainstream. land’s already choked roads Heliox is also interested in century. That’s starting to change won’t solve our congestion the port handling equipment Back then the children with competitive new car problem – an EV or autono- market, which might be an- took turns flicking on the pricing from VW and Hyun- mous vehicle on the road is other opportunity for elec- light switch each evening, dai, which might deliver a still just another vehicle on tric conversions, given the such was the wonder of this better outcome. the road. shorter distances travelled newfangled thing called We will monitor the suc- Buses carrying upwards and its stop-start nature. electricity. cess of City Hop, Auckland’s of 80 people are the ultimate Transport Minister Simon Surely none of them could incumbent car-share com- shared vehicle of the future Bridges believes a key to have dreamt delivering good how much it Mark Gilbert is an independent director of Auckland Transport and EV outcomes for would trans- chairman of Drive Electric Inc. He has championed electric vehicles New Zealand is form the world in New Zealand since retiring from the BMW Group in 2012 and is a strong leadership – and contin- member of the Minister of Transport’s Electric Vehicle Programme and partnerships. ues to do so. Leadership Group. He owns and drives a New Zealand-new BMW i3 REX. A good exam- While the ple of strong part- uptake of elec- nerships is shown tric vehicles is gathering mo- pany, and that of Wellington and if they’re not belching by the Auckland Transport-led mentum, I’m excited about start-up Mevo which will dirty diesel, then all the better. public-private EV working some larger scale initiatives, launch its car-share pro- Waste Management Ltd is group which I chair. driven by public bodies such gramme using the Audi A3 another company making a Through initiatives like as Auckland Transport, in the etron PHEV. difference. It’s in the pro- this, we can better leverage electric vehicle space. We’ll also be watching cess of converting its fleet of our renewable energy assets. Auckland Transport is a Christchurch City Council’s waste trucks from diesel to That will save us money council controlled organisa- mooted “shared drive” pro- electric and will “refuel” them (electricity is the equivalent tion focused on delivering gramme which represents from waste that’s converted of $0.30c per litre), ensure sustainable transport out- fleet agglomeration of both to electricity - a complete the roll-out of safe public comes for the city. Electric public and private entities. 360 degree operation. and private charging infra- vehicles play a key part in that. Auckland Transport is aim- A number of New Zea- structure, and make sure Auckland Council ing to electrify its own fleet land’s larger fleets have our roads and roadsides are and Auckland Transport, not only to reduce its emis- committed to converting ready for the technology up- through its sustainability sions but also to support the 30% of their vehicles to grades that will help facilitate and low-carbon transport Minister of Transport’s vision electric by 2020. That shows connected autonomous and programmes, see electrifica- of having more than 64,000 businesses understand the electric vehicles in the future. tion of the transport system EVs by 2021. benefits of EVs to NZ Inc So it’s hats off to those as a key ingredient in reduc- To support Auckland and, with more mainstream who are picking up on ing emissions and becoming Transport’s goal, the Energy pricing and more models the economic, social and a more sustainable city. Efficiency and Conserva- coming to market, a con- environmental benefits of The electrification of 95% tion Authority has awarded it sumer shift is inevitable. electric vehicle technology. of Auckland’s rail network more than $800,000 to install Heliox, a Dutch company I could write at least another from diesel trains over the 60 electric charging points that converts trucks and 500 words on how much I past two years is a real and two EV smart poles in buses from diesel to electric love my BMW i3. success story. The result is off-street car parks and trial and provides both destina- In the meantime, if you more and more people using two electric buses on selected tion and in-journey charging, haven’t already, test-drive an public transport. routes in the suburbs. visited New Zealand recently. electric vehicle - it will make Auckland Transport EVs will play a significant Company representatives you smile, especially with the also recently tried to find role in the future of transport were surprised at the interest fuel being delivered to your a partner for a progressive for a number of reasons. shown by Kiwi businesses door!

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 17 MARKETINGTALK

Have you really tried Facebook?

hat might seem like a But we need to be care- most basic advertising you silly question. ful that we don’t become can do on Facebook. All T After all, Facebook bogged down in the para- a boosted post does is in- and apps they’ve used). is only the world’s most digm of how Facebook crease the chances of your Connections is also a popular social media site and should be used. Facebook audience seeing this particu- powerful way to target one of the most visited sites, can be so much more than a lar post in their news feed. customers with Facebook period. social tool. Boosted posts are easier advertising and allows you to It is pretty much ubiqui- target people who are fans, tous – it’s been a long time friends of fans etc. since Facebook was only Matt Darby works for AutoPlay who provide Custom Audiences en- for teenagers and those at specialty lead management tools to help able you to target different the cutting edge. It’s now dealers track conversion. To find out more groups of people who have so mainstream that chances contact AutoPlay on (09) 361 1505 or interacted with your busi- are even your parents have [email protected] ness: succumbed. • A list of email addresses or But the question is have phone numbers from your you really tried it? As a marketing channel, to manage so are a good database At a dealership level in it is exploding. In the last place to start your Facebook • People who visit certain New Zealand, Facebook is a quarter of 2016 Facebook’s marketing experience. pages on your website relationship tool. advertising revenue was Facebook Ads are more • People who perform Dealerships use it to cre- $8.81 billion, with mobile specialised and allow the certain actions in your ate an ongoing dialogue accounting for 84% of that ad to be positioned on the Facebook app with their customers. And figure. right-hand side of a Face- • People who interact with dealers have become very Boosting Facebook posts book page. specific posts on your good at using it to highlight or advertising on Facebook They allow more refined Facebook page customer testimonials and are hardly new … but how audience targeting and are The best part about Fa- feedback. There’s nothing many of us can say that we powerful because they are a cebook marketing is that it’s wrong with that. have boosted posts or ad- cost-effective way to reach a not expensive so a little trial Facebook’s a great vertised on Facebook? large audience. The average and error won’t cost you the medium for developing If you are scratching your cost per click for the auto- earth. relationships in a relaxed, head and thinking boosted motive sector last year was If you are keen to get non-threatening way – that’s posts and Facebook ads are about $2.24. into Facebook advertising why it’s called “social” media the same thing, read on. Facebook adverts can or boosting posts, spend an after all. A boosted post is the target location (country, zip hour researching online and code etc), then give it a go. age, gender Matt Darby works for Au- and lan- toPlay which provides pre- guage. You sale lead management tools can also to Kiwi dealerships. Call target your AutoPlay on (09) 361 1505 audience or email sales@autoplay. by their co.nz. Go to AutoPlay.co.nz interests to find out more about its (gleaned range of services. from likes

18 | AUTOTALK JUNE 2017 | www.autotalk.co.nz MARKETINGTALK

Customer data and Artificial Intelligence in unison

rtificial Intelligence or Search engine optimisation land dealer websites used AI is yet another field Today’s sophisticated vehicle detail pages (VDP) Awithin the digital world search engine is no longer uncovered no videos in based around the core of just an index - it’s actually AI. use. Might that be an area a dealership-wide sale 15 customer data. Instead of simply scanning of opportunity? seconds after landing on In the broader automo- for information and key- your home page. tive market we tend to think words, it actually reads and Ad targeting and retargeting • Someone who returns to of AI as the rapidly expand- comprehends text, analysing These also take advantage same VDP for the third ing province of the latest it for quality and relevance, of AI technology. A target- time can be shown an vehicle safety specifications. before deciding who should ing programme gathers and offer on that particular Examples are lane warning see it and when. analyses data from custom- vehicle at the time they are departure, automatic braking DuBow’s tips for maximis- ers both before and after most likely to convert. or distance controlled cruise they leave your site • A customer whose onsite control to name but a few. and across their behavior shows particular But in simple terms, AI is Peter Aitken different devices. It concern about price can about taking large amounts [email protected] tries to understand be offered deals on less of data, analysing it then or 021-940 318 their intentions and expensive models if they making predictions. It has as to reach out to them have a tight budget. much application in inter- with ads relevant preting customer data as to their interests. Chatbots or NLP it does in increasing safety ing your dealership website Targeting brings in-market Natural language process- outcomes for drivers. search engine: customers to you and re- ing (NLP) is a hot topic in AI technology can un- • Think of the questions targeting attracts previous AI these days. It’s the ability derstand human language your customers might shoppers back to your site. of machines to understand and speech and how to act have and answer them on human language and it’s also on a customer’s interests by your website. For instance, On-page personalisation the basis for chatbots. simplifying tasks, building if they Google “price of Today’s shoppers expect a With the possibility of this customer loyalty as well as demo 2017 Corolla Auck- personalised online shopping technology being readily increasing leads and con- land” ensure your site has a experience. AI can track and available - even in this mar- verting these to sales. clear answer because that analyse user data to create ket - dealers will have the Before you slip into will help your dealership customer segments, predict opportunity in the future to thinking AI is an area a bit search result. website shoppers’ interests choose between a human- too far removed from the • Read up on industry dis- and offer the right content staffed chat service and reality of your current dealer cussions and respond to to the right people at the chatbots. Chatbots have the marketing efforts, let’s try them in blog posts. Use right time. In reality, you can real advantage of providing to distill the subject into keywords and clear de- customise for a customer’s a 24/7 service. more practical everyday scriptive titles - becoming preferences and, as a result, AI is really stuff of the applications. part of important conver- they feel they are being heard. future and not needed in my To help, I’ve drawn on a sations makes it likely more Some examples of how per- dealership? A word of cau- March Digital Dealer maga- people will find you. sonalisation can work: tion: if you choose to miss zine article on the subject. • Post on your website • A shopper visiting your site the digital bus you can waste It’s written by AutoLead- articles and videos that for the first time can be time and resources playing Star sales operation manager are relevant to car shop- shown a lead form with catch-up. Shoshana DuBow and lists pers. The more valuable four ways AI can help your your site content, the more “AI is about taking large amounts of data, dealership: people will find you. A analysing it then making predictions” quick check of eight Auck-

Top 3 Sources for Leads, Test Drives and Sales - New Zealand Dealerships May 2017 ( vs April 2017) S S Web - Classified 16.2% Direct 10.7% S Direct 7.9% T E E D S V

Web - Dealer No Cha1nge Brand L Web - Classified A I 41.6% 20.5% E A R E

L Brand 10.1% T D Web - Dealer 14.4% S Repeat 22.7%

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 19 ADVANTAGE

JUNE 2017

inherent associations with what we do or represent. Vinsen’s View Without abandoning our history, we can see potential for developing a trad- The monthly update from IMVIA chief ing name with links to both the past and executive, David Vinsen the future.

Our new identity: VIA A proud history, a promising future Our new trading name, VIA, was chosen for a few key reasons. Firstly, it’s he IMVIA is an independent busi- with us. As we gain wider recognition taken directly from the existing abbre- ness association, with both a in Government and other business viation, IMVIA, maintaining a clear link Tproven history and a promising sectors, our influence increases in New with the history of the organisation. future of representing the interests of Zealand’s transport, legislation and It forms an easier word to say (Vee- the imported motor vehicle industry. technology sectors. A refreshed brand a), rather than spelling out five letters. Far from being behind us, the great- identity clearly distinguishes us from It even has the potential to evolve one est challenges in keeping the doors Government agencies and other associ- day into its own acronym (e.g. Vehicle open for imported vehicles in New Zea- ations, and reflects the level of expertise Industry Association) land are arguably yet to come. We now we offer. Perhaps most importantly, the word play a central role as champions for all via means ‘road’ in Latin; it also has the parties in the supply chain of imported meaning of ‘way’, which represents motor vehicles, both in New Zealand the journey of imported vehicles to and on the world’s stage. our shores and onto our roads, via the With many relationships and a signifi- complete supply chain we represent. cant profile in the industry, we are con- scious of our need to remain relevant What’s the logo about? and easily identified. When developing the new logo and What’s in a name? visual identity, we worked from the fol- We seek to carry forward our Our official legal name, the Imported lowing principles: reputation as independent, vigorous Motor Vehicle Industry Association, will • An up-to-date logo design that has advocates for New Zealand’s imported not be changing. However, it is too long direct links to the organisation’s vehicle industry. We have therefore to be useful in daily speech or writing. past, in particular our ‘auto insignia’ recently embarked on a project to Many people, including members styling. reinvigorate our visual identity that re- and staff, say the abbreviated version • A device that would complement flects our status and level of influence. “IMVIA” incorrectly – either as a word the name as an identifier in its own (“Im-vee-ya”), or by shortening it (e.g. right Our goal: a refreshed brand, with a Importers’ Association). This leads to • An abstract symbol, based on road new trading name (that is easier to say confusion and dilutes understanding of markings, arrows and segments of a and carries more meaning than our our identity and purpose. The abbre- globe, but not an identifiable object current abbreviation), updated colour viation IMVIA is especially difficult for like a wheel or map. palette and a new suite of photographic speakers of other languages; we need a • A colour palette of red and silver – imagery. working brand name that is easy to hear the “blood and treasure” of our pio- and say correctly the first time. neering days – that have become Why change our logo? Another challenge: abbreviations our trademark colours. As an association that is looking to the can be hard to recognise and interpret. future, a fresh visual identity reinforces While we in the industry are used to the What’s not changing? Our brand our currency and relevance. An updated long initialisations and acronyms, they promise. logo will allow us to evolve with current are confusing and difficult to remember Our brand promise, first developed and emerging design applications. for most of our stakeholders and the during our market research project There’s also the fact that, like any wider public. in 2015-2016, is Advocate – Advise – organisation, we seek to enhance our And what of the meaning, or direc- Connect. Everything we do falls into members’ pride in their association tion? The name IMVIA, by itself, has no one of these key focus areas.

Advice and advocacy for the used vehicle industry WHAT DO If you have technical questions, compliance problems, WE DO? consumer complaints, staff issues – we can help! Advice and advocacy for the used vehicle industry

Advocate: We work to advance the Government representatives and wider keeping costs in line with our normal interests of our industry, covering the industry contacts, to build their own spending on branded items. importation, certification, sale and ser- relationships and pursue new business We look forward to furthering our vice of used vehicles in New Zealand. opportunities. presence across all aspects of the Advise: We provide our members imported vehicle market, and renew- and the industry with expert technical When’s it happening? ing our commitment of service to the advice, education and access to further You can expect to see our new brand industry. specialised resources. identity out in the world from 1 July Connect: We offer our members 2017. Naturally, in line with our pru- networking access to elected officials, dential approach to finance, we will be ESC: The next phase

he IMVIA has now commenced The resulting information and in- rations puts them in our “MA” class.” in-depth research in preparation sights will be made available to IMVIA All other used class MA, MB and NA Tfor the next phase of Electronic members later in 2017, ensuring suffi- light passenger and goods vehicles Stability Control (ESC) implementation, cient lead time for importers to prepare will be required to have ESC from 1 which will take effect from 1 March for the change. March 2020. 2018. “This list that we are producing will All used MA vehicles (passenger assist members in their purchasing at cars) with engine capacity greater auction,” says IMVIA Technical Man- than 2 litres, that are border-checked ager Malcolm Yorston. “However, due Health on or after 1 March 2018, will be to the Japanese propensity to develop required to have ESC installed at the “van-grade” commercial vehicles from and Safety time of manufacture. station wagon vehicles, and the ESC re- To assist importers and dealers with quirement in Japan not covering these, compliance, the IMVIA has com- there may well be a number of base- Are you prepared for menced research to determine which grade vehicles (like Wingroads the new Health and Safety makes and models will fall under the and others) that will be unavailable for framework? new classification. New Zealand as their seating configu- By 2020, the Government aims to achieve a 25% reduction in workplace injuries. Are you ready? The IMVIA is here to help, with industry-ready Procedures Kits for workshops, car yards and compliance shops – developed in conjunction with experts HRtoolkit. For more information, contact: Malcolm Yorston, Technical Services Manager on 0800 046 842 or DDI 09 573 3243 Email: [email protected]

PARTNERS AND SPONSORS

Advice and advocacy for the used vehicle industry If you have technical questions, compliance problems, consumer complaints, staff issues – we can help! AUTOTALK JUNE 2017 | www.autotalk.co.nz | 21 F&ITALK

People love working for Autosure, for sure

igel Trewhitt has been sales manager role. with Autosure for 20 Trewhitt knows many Nyears. people in the region. And the southern region- “This is a very relational Nigel Trewhitt and al sales manager’s tenure is business. Every day we’re at not unusual for the automo- the coalface,” Trewhitt says. the Southern Team! tive insurance company. “We deal Combine Trewhitt’s years with very en- there with his team of six and trepreneurial, Supporting dealers to they have a grand total of clever busi- drive their sales forward. 125 years of motor industry ness people experience. who are con- “We just don’t lose our stantly looking people,” he says. at the best Autosure “We employ the right peo- southern propositions ple and they stay. regional sales and outcomes manager Nigel “It’s a great business to Trewhitt. for their busi- be in. I can genuinely say I nesses.” can’t think of anything else I Human nature and the would rather be doing.” business being what it is, Trewhitt has covered the things can get a bit heated at lower and central North times, he says. Barry Island and top of the South “But I always try to stay Island for the past two dec- calm, not get offended and ades, making new friends look at the best possible Daniel and business contacts. Daniel solution for our clients.” And that’s a key reason he That attitude has served loves the job, with friend- him well. Todd ships often developing on “People can see you are the business side. working hard for all parties.” Heather Now he’s responsible for Trewhitt’s recipe for suc- a vast area from Gisborne cess is simple. up to Tauranga, across to “Everyone brings skill and David New and down to experience to their role. I Invercargill. go about my job doing the Heather/ “Nigel’s enthusiasm and best I can to the best of my David passion for the industry is ability, even when no-one is evident, infectious and fun- watching.” damental to the way he leads His background in finance, Warren his team and works with insurance and working with dealers,” Autosure general vehicle dealerships has manager James Searle says. served him well, making him Territory boundaries Trewhitt has been in eminently suited to his Auto- are indicative only. the finance and insurance sure role. business nearly 30 years all Some of Trewhitt’s philos- told. He started his career in ophy has definitely rubbed Christchurch, serving the city off on his three children. Confidence for the road ahead. area and much of the South Eldest son Brad is a sales- Island. man for Wangara Honda www.autosure.co.nz | 0800 267 873 So it’s with “real joy” that in Perth, Western Australia. he’s returned to the area he Another son, Jake, works for loves in his southern regional Continued on page 40

22 | AUTOTALK JUNE 2017 | www.autotalk.co.nz Mechanical Breakdown Insurance

Payment Protection Insurance

Loan Equity Insurance

Motor Vehicle Insurance

Confidence for the road ahead www.autosure.co.nz | 0800 267 873 F&ITALK

Building rapport in the business manager’s office

n my last two articles I’ve question too early. It’s your spoken about the impor- very best opportunity to Itance of listening and how really get to learn some- the biggest competitor in thing about your customer the business manager’s of- and gain that common fice is yourself. ground. The more you can There is no room in that talk about their interests, office for complacency. the more relaxed they will Every customer is unique feel about you and your and you have to challenge products and the greater yourself to your chance sell to every of sales suc- customer cess. By Steve Owens that walks of Provident From this into your Insurance point you office. can move However, on to deter- before at- mining how tempting to sell it’s impor- they intend financing the tant to settle your customer purchase of their new vehicle down. Remember, buying a … more about this later. car can be as stressful as it The experience of sitting is exciting for some people face-to-face with a custom- so the business manager’s er in a finance and insurance role - aside from complet- sales situation will then have ing the documentation and one of two outcomes: selling finance and insurance • Either you will sell your products - is to ensure the customer on the benefits sold vehicle remains sold. of your products and ser- The business manager vices; or must: • Your customer will sell you • Take an interest in who the on their objections. customer is, what they do, I’ve spent my life working their family and interests. in partnership with dealers, Remember, any time to helping maximise profitability compliment a customer is through F&I. a good time and the first My focus is on selling compliment is, of course, finance first, converting the on the purchase of their so-called “cash” customers new vehicle. and maximising profit oppor- • Ask questions. A great tunities from dealer finance. opening query is “Where It’s something I’m ex- are you taking your new tremely passionate about. car this weekend?” This And if you’d like an inde- reinforces ownership pendent assessment of (critical at this time) and your F&I performance or provides a talking point for some assistance with train- you to learn more about ing and support, give me a them and try to get on to call – now is a great time to some common ground. Be prepare for better perfor- careful not to move off this mance!

24 | AUTOTALK JUNE 2017 | www.autotalk.co.nz FOCUS ON I.T. FAT

JUNE 2017 BIG data, predictive maintenance and avoiding recalls

hese days big data is faster than in the past. we now release software, performance versus value for virtually everywhere, Potentially they can be sent with a beta testing group different models, drivers and Tincluding some amaz- back to the manufacturer who are well aware that conditions across any fleet, in ing examples like predicting almost as they occur. they may have a few minor turn allowing for better and disease outbreaks via what Ultimately this means bumps early on but are will- faster decision making. people are entering into changes and fixes can be ing to endure this to help Twitter and Google. implemented far earlier the cause. Who owns the data? Add that to the ability than has ever been possible In return for a discount or This is the only poten- of technology to perform in the past. other early access benefits, tial fly in the ointment and tasks like tracking mobile The differences in cost as this relatively small sample needs to be worked through. phones and suddenly in In the world of big data, the aftermath of a disaster Darryn Crothall is group general information is gold. where disease could occur, manager of TSI Group, a leading supplier Manufacturers will natu- authorities can now have of software and technology services rally want to keep as much the right medical staff and across the automotive industry - best information to themselves materials in place days known for its Systime (Autoline), SAM as possible, and in some earlier than has ever been and Orion brands. cases this will be perfectly possible in the past. legitimate (fault codes, One study is mod- proprietary information, elled on 2011 flooding intellectual property). in Rwanda that was Regulations and laws followed by a cholera will be needed to ensure outbreak. information is not unrea- sonably withheld and an Motor industry awareness of this is already examples part of the Ministry of The advent of con- Transport’s (MoT’s) ‘Intel- nected vehicles and the ligent Transport Systems’ screeds of telematic strategy. data that is already be- Other questions like ing collected provides who stores and “gate plenty of opportunity keeps” data, whether there for big data to provide large well as the impact on public group will greatly improve the are charges associated with amounts of information very relations and customer overall assembly well before this, and whether there are quickly. It’s simply a matter satisfaction of an early recall full production mode starts, controls on how it is used of thinking of ways to use it. for a few thousand vehicles and save everyone in the sup- are all yet to be answered In the end – as always in one market compared to ply chain time and money. and will undoubtedly change – it’s a race to provide the tens or hundreds of thou- Even where a subsequent over time. customer with better service sand vehicles in multiple warranty recall cannot be The Ministry of Transport and value. One way of doing markets is going to be enor- avoided, the connected (MoTt) and other govern- this that is already in play mous. Now multiply that vehicle can notify the driver ment agencies are very is reducing the failures and saving across every vehicle immediately of the need to much aware of the need errors that result in warranty model yet to be made in the visit a service agent, along to involve the industry as claims. future, and it is clear that big with other potentially use- a whole and are engaging When a new (connected) data analytics along with im- ful information like how already. model is released, the feed- proving technology is going long the recall might take. Hopefully the benefits of back cycle of error codes to be transformational. For fleet managers big data this technology will flow out can be recorded, analysed In fact the future of new will allow quick and com- to the entire industry and and remedied much, much models may resemble how prehensive comparisons of ultimately consumers.

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 25 FOCUS ON I.T.

Smart Digital Tools The power of

“CAPTURE 7X integration - MORE ACTIVITY TO YOU DMS WITH Don’t leave AUTOMOTIVE potential sales X INTERGRATION” 7 Farmer Automotive trapped within your data

t is no secret that busi- When passing customer nesses work best in clus- contact information on the Iters that build ecosystems fly it needs to be matched of data and transactions. and weighted with any ex- AutoPlay and TSI Group have teamed up to Once closed, applications isting stored records. bring dealerships an end-to-end solution for and systems are now seeing The days of endless du- managing leads with seamless integration the advantages of full data plicates of customer records between the Autoline DMS and David Boshier the AutoPlay Sales Pipeline General Manager of AutoPlay, which provides app-based lead-management tools for Kiwi dealerships. To find out more, contact [email protected]

integration in providing the within ‘lead management users a better experience and tools’ and DMS applications opening the door to greater are almost over, making the level of data collection and life of the dealership or brand Search your entire Increase the amount of Push basic lead customer database when data captured to your information such as the reporting. remarketer so much more loading leads in the Sales DMS and minimise the vehicle, lead source AutoPlay users enjoy bearable. Bye to file-based Pipeline – speeding up time and hassle involved and progress to your a full range of fully inte- systems and hello to the new the process of loading in having to re-enter AutoLine DMS grated industry services styles of API’s (Application leads and minimising customer info you have automatically. duplicates in your already captured Never handle the same from vehicle detail lookups Programming Interface). database. previously. piece of data twice. through to data population The recent integration of finance company applica- that has been completed tion forms. between UDC and AutoPlay 12 With the increased focus had strong focus on accurate being on customer contact customer data fill. From the 9 3 $ nurturing during the com- completion of the AutoPlay

6 plete purchasing life cycle, ‘write form’ all of the al- these integrations have ready completed customer become more powerful and information including driver rich. The days of passing licence if supplied, is passed Every 15 mins The Progress Item in When you are ready to files backwards and forwards directly back to UDC’s live AutoLine will update AutoLine will automatically complete the V.O.S.A all with the lead details be updated if there are the client, vehicle and lead through an FTP server is platform ready for process- sent from the AutoPlay any changes made in info will be ready for you quickly coming to an end. ing. Sales Pipeline. AutoPlay. to proceed in AutoLine. Data is now seen as per- Along with being a great ishable with a limited life if it time saver this also ensures cannot be matched and used the highest possible data Continued on page 27 www.autoplay.co.nz within a very short period.

26 | AUTOTALK JUNE 2017 | www.autotalk.co.nz FOCUS ON I.T.

Continued from page 26 measurable value. The real purpose to customers and sages based on the value quality and record matching. benefit of remarketing is pro- prospects that have visited a propositions of the vehicles If there is a data field mis- vided by its tangible results. dealership’s website. and information previous match the user always has These results are based on This requires the pass- accessed. These remarket- the ability to update, change a lot of back-end data match- ing back of the customer ing adverts are all built and or overwrite any information ing and manipulation between journey though the website served on the fly. provided. systems and applications. No content, building a profile of Integration is the new It is not only customer single platform or application captured data to shape the black. Data trapped within its data that has come of age can run a successful remar- type and style of the remar- own environment only has through application integra- keting campaign. keting campaign. limited value, data matched tion, vehicle data has also AutoPlay has teamed up Once the prospect has across all sources has expo- benefited. There are now a with SpinCar to provide a full moved away from the nentially more value. number of fully integrated end-to-end solution that is dealer’s website they are Don’t leave potential sales solutions available for vehi- based on remarketing with a then targeted with key mes- trapped within your data. cle detail lookup based on registration, chassis or VIN. This removes the chance of mistakes and errors through data input. For those using AutoPlay we offer a range of fully integrated third The New Zealand Automotive Industry’s software provider of choice parties ready and available to provide this information. From the free government hosted Fuel Saver database to the more comprehensive and paid for services offered by Car Check and MotorWeb. 35 Years CRM was an acronym not 3,000 Clients commonly heard two years 10,000 Users can’t be wrong! ago within our industry, now Automotive & Industry IT it is on the tip of everybody’s tongue. Without the birth of modern API’s the power ADP Autoline: The world’s most popular Dealer and Distributor of these CRM applications Management System from the world’s largest provider. could not be unleashed. AUTOMOTIVE MANAGEMENT IT They stood alone in their customer management, limited to the most basic NZ’s most installed and fastest growing Dealer and Fleet Management data collection and customer System with over 400 installations. communication and remar- DEALER MANAGEMENT IT keting ability. Now the full customer life cycle is completely man- NZ’s acclaimed Workshop Management System runs 50% of aged as customers transition independent motor industry service and repair businesses. across all of a dealerships AUTOMOTIVE SERVICE IT touch points. From brand contact through visits to the dealership website and TSI Group’s own computer hosting and cloud services division, and NZ’s finally the move from digital largest automotive industry specialist IT services company. to dealer showroom. TOTAL BUSINESS IT In the AutoPlay world the customer’s journey is fed proudly exports Kiwi know-how and expertise to the world with clients in 24 countries. directly back to the dealer- ships CRM for full reporting and tracking. Like CRM, remarket- ing is taking on a life of its own. Without the power of data collection, passing and Contact: Paul Wilkinson [email protected] 09 5832482 0274475513 reporting it would be of little

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 27 FOCUS ON I.T. It’s the Small Things

here is plenty of excit- A few examples of these the business and must be Auto Attendant - Au- ing technology to talk small things are recording something that is driven by tomated professional and Tabout in the world every customer’s email ad- the business owner/dealer engaging responses to email of IT at the moment, and it dress and/or mobile number, principal in order to make enquiry, providing calls to would be easy to overwhelm recording every enquiry and changes today that will give action and further F&I edu- most people with what is test drive. them the best chance of sur- cation. possible. Recording specific vival in the years to come. AMPD CRM – Pre-sale However, I feel it’s timely expenses against vehicles So if you are one of the and post-sale automated to also look at some of the before sales as part of re- many that up until now customer marketing, in- small things with regards conditioning, and after sales hasn’t placed much value on creasing customer conver- to todays’ existing technol- expenses. Whilst each of your data and the informa- sion, referrals and retention. ogy and the tools you have these may seem very small tion you have the oppor- Once you have the basic at hand right now for your in isolation, they contribute tunity to gather about your data in AMPD it does the rest dealership to utilise. to a data set for you. Some of these small that is much AdConnect – Customer things bring businesses back bigger and profiling – Google and Fa- to the fundamental basics, to very power- By Mark Greenfield cebook targeted advertising look at what data you have ful for your general manager Motorcentral through AdConnect based [email protected] at hand in relation to your use when on your Google analytics dealerships business, and the time and historical sales formulat- what can you do with it. comes that ing customer demographics. Ultimately if you can you want to All of these enabling combine what your data leverage it to improve your business, then start right solutions leverage off all very tells you, with your natural business, or start implement- now. Define your sales pro- basic data, the key is ensuring business acumen, experi- ing tools that enable the data cess around learning more, the information is captured ence and gut feel, you have to be leveraged. to then leverage more. The and recorded where it should a recipe for making empow- Poor process or record- reality is what your data can be. Where possible the au- ered decisions that will have ing is generally from past provide you with is as close tomation of data capturing is a very important impact on habits where data wasn’t to a crystal ball as you’ll ever done for you to ensure ac- your business. used for anything meaning- get your hands on. curate information is present Once you start under- ful, therefore it was seen as Some examples of basic and ready for accessing. standing your customers, more of a pain to record it, tools that are available right It’s very likely at some your sales people and your and in typical sales person now for your dealership to point in time in the future vehicles, on a data driven fashion, if it isn’t required start utilising are: you will be wanting to make level, you will be empowered and doesn’t benefit me, then Big data – information decision or deploy solu- to make even smarter deci- why record it. directly from your DMS that tions that leverage off your sions for your business. All too often now we provides you with insight into data, therefore it’s really You will be able to ensure come across dealerships vehicle performance for your important that you get the your return on investment is that are excited to use tools business. small things, the most basic maximised, and that you are that we have available only BuyerScore - informs you fundamentals of your busi- buying the right vehicles, to learn that they haven’t with what your customers ness, recorded now. That placing them in front of the recorded the best data over felt about their experience way you won’t get caught right customer’s eyes, and the last 10 years and are with your business and the out wishing you had some ensuring your sales team is actually starting with diluted sales person they dealt with. disciplines that covered this enabled with the right pro- potential, or worst yet at Import Genie - Suggests years ago. cesses to convert and retain square one - as if they had and ranks the best vehicles as many of these people as just started business. This is to purchase from current possible. a real shame and a hard les- auctions in Japan based on As technology evolves and son, or pill to swallow, but it your dealership’s histori- you have the ability to lever- is a growing reality in this day cal vehicle performance in age data and use smarter and age. relation to gross profit, tools day-to-day, many The old saying crap in, reconditioning and after sale realise that there are mas- equals crap out couldn’t be expenses, days in stock and sive holes in the data, or their truer. This process around finance processes which are made ensuring data is accurate and penetra- up of lots of small things. relevant starts at the top of tion.

28 | AUTOTALK JUNE 2017 | www.autotalk.co.nz NEWSTALK

Respected motoring journalist Dave Moore dies

otoring journalist Dave Moore Moore also contributed to vari- motoring career for died suddenly last month ous magazines and received multiple the last 14 years,” Maged 67. awards for his writing, including a guild president Rob- The award-winning and esteemed Qantas Media Award. ert Barry says. automotive media personality was A New Zealand Motoring Writers’ “He was a pas- with industry colleagues on a vehicle Guild member and a past president, sionate advocate for launch in Central Otago. Moore was a member of several Car of small cars and a great Christchurch-based Moore had a the Year judging panels. dinner raconteur. long and respected media career. He was one of two New Zealand- “His quick wit and He was creative director for the based judges on the Global Car of good humour were well known and Christchurch Press for more than the Century panel and was a regular appreciated by both journalists and a decade. He made the move into speaker at industry and car club events. vehicle distributors.” automotive journalism at the paper, His most recent work was with Ra- Moore is survived by his wife Patri- eventually becoming group motoring dio Live, both on the air and online. cia, children Sam and Billie, and their editor for Fairfax Media. “Dave was a constant figure in my families. Interest high in Toyota machinery sale

Domestic and international business- cal industries that could make use of we can accept immediately and the as- es are lining up to buy equipment for equipment not specific to automotive set comes off the market.” sale as part of Toyota Australia’s Altona manufacturing, he says. Once the private treaty sale is com- manufacturing plant closure. Internationally based plete after manufacturing finishes in GraysOnline is handling the sale of companies have been looking October, an online auction campaign manufacturing assets, in conjunction at the larger, more specialised will be held in February 2018 to sell with Hilco Industrial Auctions B.V. It equipment used to make cars. whatever is left. includes aluminium casting, machining “There has been interest Fenemor says GraysOnline has also centres, press lines and robotic weld- from China and India and been appointed to sell the equipment ing cells. some from the Middle East Logan from a number of other suppliers associ- Fenemor Local interest has been higher than as well.” ated with Toyota which will also cease expected, GraysOnline business devel- Fenemor says GraysOnline will trading once the Altona plant closes. opment manager Logan Fenemor says. consider offers on equipment as part GraysOnline will soon launch a dedicated “We have actually been surprised by of a private treaty sale campaign until website to list all of the automotive man- the number of domestic enquiries. We October 3 when the plant is scheduled ufacturing industry sales. Go to GraysOn- were expecting most of the enquiries to to close. line’s Toyota Altona Plant Closure web originate offshore” he says. “Any interested parties are able to sale page for more information. Interest has come from other lo- submit an offer. If we like the look of it Living the dream in Oz

Continued from page 16 Blacks, our recent earth- your family is. I sincerely hope the over my accent, are always quakes and how well the But like all Kiwis here, we market continues to grow in awe of New Zealand and country is doing. still have very strong ties that and that when it does slow happy to stop for a chat. As a modest Kiwi, I accept keep us involved with the (because it is always a cy- They have usually visited the kudos and nod sagely. people and events that are cle) it is not too drastic. our country at some time So, yes, we are loving important across the Tasman. So here’s to all you MIA and wax lyrical about our our time here and are well And after so many years, members - keep selling climate (yup, they love the settled with both daughters I don’t think I will ever lose those cars, commercials cooler days), how green it and now grandchildren to interest in New Zealand’s and, of course, motor bikes is, the success of the All share it with. Home is where motor vehicle industry. and ATVs.

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 29 TRADE DIRECTORY The comprehensive guide to every service a dealer could use AUCTIONS FINANCE AND INFORMATION MANHEIM AUCTIONS INSURANCE SERVICE PROVIDER 09 918 0500 UDC FINANCE MOTORWEB www.manheim.co.nz 0800 500 832 Phone: 0800 843 847 Manheim is New Zealand’s www.udc.co.nz Email: support@motorweb. largest provider of automo- co.nz Your first choice in automo- tive auction services. Auctions NZ’s leading vehicle history tive lending. Fixed Rates. Fast held weekly. check provider, delivering Approval. online services to all sectors of the motor industry. NICHIBO 09 374 4436 IT MANAGEMENT www.nichibojapan.com SYSTEMS IT SERVICES We have a wealth of knowl- edge and experience in auto AUTOPLAY.CO.NZ AUTO-IT LIMITED auctions throughout Japan 09 361 1505 0800 776 611 which we know will enable us [email protected] [email protected] to assist you in making your Autoplay use the latest Changing your DMS? Let next purchase. technology to deliver a suite www.tyres4u.co.nz Auto-IT help you, the leader of smart digital tools to our in New Generation Dealer customers. SBL INTERNATIONAL Management Systems. VEHICLE BROKERING 03 377 6578 ANNGOW MARKETING www.sbltd.co.nz 027 207 9032 “NZ owned and operated SBL www.anngowmarketing.co.nz continue to set the motor Independent digital marketing SYSTIME industry benchmark for services & advice to the auto- Go to dealer locator to find your local dealer 09 583 2482 importing vehicles” motive industry, over 14 years’ [email protected] experience, contact Joel today! Autoline DMS – World leading Automotive Dealer PARTS MTA is NZ’s largest Management and Distribu- dealer representative tor/Manufacturer Systems. REPCO group: Franchise 0800 800 878 dealers, used dealers, FINANCE AND www.repco.co.nz and motorcycle dealers. INSURANCE Repco - over 800 highly trained staff, 82 stores nationwide and AUTOSURE home to New Zealand’s leading 0800 001 144 | www.mta.org.nz Phone: 09 489 9107 ORION automotive brands. www.autosure.co.nz 09 583 2482 Autosure NZ has been a lead- [email protected] PAINT & FABRIC ing provider of automotive- NZ’s #1 Dealer Management SUPPLIERS owner protection policies for System installed in over 450 GARDX the NZ retail motor vehicle businesses.Sales Workshop, 0800 242 739 industry since 1986. Parts, Fleet, Rental, CRM. www.gardx.co.nz OXFORD FINANCE New Zealand Premier Paint & Fabric Supplier. Providing profit 0800 263 264 solutions that achieves results. [email protected] www.oxfordfinance.co.nz PENTANA SOLUTIONS SHIPPING & LOGISTICS Oxford’s friendly team can 09 478 0370 offer you flexible solutions to marketing@pentanasolutions. AUTOHUB finance the purchase of your com 09 411 7425 DO YOU SELL YOUR new vehicle. 20+ years of local experience [email protected] and investment in the NZ The easiest way to ship your SERVICE TO THE TRADE? market makes Pentana Solu- cars and other vehicles globally. Talk to Dale Stevenson tions the No. 1 choice for your Dealer Management System about advertising your business in PROVIDENT INSURANCE VEHICLE INSPECTION Phone: 0800 676 864 VINZ Email: info@ Vehicle Inspection NZ providentinsurance.co.nz 0800 GO VINZ OUR NEW TRADE Contact: Steve Owens (0800 468 469) Chief Executive Officer SAM [email protected] Helping dealers “Make Profits 09 583 2482 New Zealand’s best choice for DIRECTORY Grow”. Specialist F&I training, [email protected] WoF / CoF, Inspections, Certi- support and products to retail The ultimate specialist fications and much more. motor vehicle traders. Workshop Management

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30 | AUTOTALK JUNE 2017 | www.autotalk.co.nz STATSTALK USED VEHICLES

USED IMPORTS BROUGHT TO Further double-digit YOU BY: import growth AROUND THE COUNTRY he market for used are now up 11% to 66,613. In second, Nissan - PASSENGER REGISTRATIONS imports is continuing Commercial registra- was up 13.2% to 2750, a MAY MAY % DISTRICT Tto surge, with passen- tions jumped by nearly a 19% stake, followed by '17 '16 CHANGE ger sales in May the highest third, up 30.1% to 1150 units on 2153, up 13.6% WHA 351 269 30.48 ever for the month - and the from 884. Year-to-date the for a 14.9% share. AUC 6850 6132 11.71 HAM 1025 862 18.91 third highest for any month. segment is up 34% to 5233 Honda was fourth on THA 116 97 19.59 Passenger vehicle sales vehicles. 1409 units, up 11.2% for TAU 676 549 23.13 were up 14.9% to 14,439 Toyota was the most a 9.8% share, followed by ROT 193 133 45.11 units, from 12,657 this time popular brand of imports, on 692, up 10.2% GIS 82 78 5.13 last year. up 16.1% to 3604 for a 25% for 4.8% of the market. NAP 290 270 7.41 Registrations for the year market share. In commercials, Toyo- NEW 229 146 56.85 ta lead with 515 units, up WAN 98 74 32.43 PAL 391 322 21.43 19.8% for a 4.8% share. MAS 89 69 28.99 Nissan was second on WEL 1048 971 7.93 269 vehicles, up 52.8% NEL 281 251 11.95 for a 23.4% market share, BLE 64 61 4.92 while Mazda recorded GRE 43 45 -4.44 70 units for third, up 7.7% WES 7 8 -12.50 CHR 1862 1592 16.96 for a 6.1% stake. TIM 115 101 13.86 Isuzu registrations OAM 28 17 64.71 rose 16% to 58 for a 5% DUN 433 380 13.95 market share, while Ford INV 168 140 20.00 Continued on page 32 TOTAL 14439 12567 14.90 USED IMPORT COMMERCIAL MAKES MAY MAY % Market TOP 10 USED IMPORT COMMERCIAL MODELS MAKE Movements '17 '16 Change Share MAY MAY MAKE MODEL MAKE MODEL '17 '16 TOYOTA 515 430 19.8 44.8 TOYOTA HIACE 370 TOYOTA HIACE 326 NISSAN 269 176 52.8 23.4 MAZDA 70 65 7.7 6.1 NISSAN CARAVAN 113 NISSAN CARAVAN 70 ISUZU 58 50 16.0 5.0 MAZDA BONGO 57 MAZDA BONGO 47 FORD 39 29 Up 1 34.5 3.4 TOYOTA REGIUS 54 TOYOTA DYNA 37 HINO 39 20 Up 1 95.0 3.4 NISSAN NV200 40 NISSAN VANETTE 35 MITSUBISHI 37 32 Down 2 15.6 3.2 TOYOTA DYNA 37 ISUZU ELF 32 26 14 85.7 2.3 ISUZU ELF 35 TOYOTA TOWNACE 25 HOLDEN 23 13 76.9 2.0 NISSAN VANETTE 34 NISSAN NV200 21 FIAT 9 4 125.0 0.8 HINO DUTRO 26 TOYOTA REGIUS 20 OTHER 65 51 27.5 5.7 NISSAN ATLAS 26 NISSAN ATLAS 18 TOTAL 1150 884 30.1 100.0

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 31 STATSTALK USED VEHICLES

USED IMPORTS BROUGHT TO YOU BY: Continued from page 31 and Hino tied for fifth on 39 units each. The Nissan Tiida was the most popular import vehicle for May, with 652 cars hit- ting the road. The Mazda Axela was second on 625, followed by

USED IMPORT COMMERCIAL MAKES – YEAR-TO-DATE 2017 the Toyota Corolla on 608. A trio of light cars came next; the Suzuki Swift on 596, Mazda Demio on 475 and Honda Fit on 467. The Subaru Legacy was CHEVROLET FIAT FORD HINO HOLDEN ISUZU MAZDA MITSUBISHI NISSAN TOYOTA VOLKSWAGEN OTHER TOTAL the most popular large car 17-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928 16-Jan 16 5 13 18 9 11 25 35 33 158 338 7 27 695 on 352, the Toyota Prius the % diff 19 -20 77 67 111 18 64 137 0 25 20 43 93 34 most popular hybrid on the 17-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998 same volume, the Mitsubi- 16-Feb 14 4 6 26 14 14 38 45 33 159 354 10 28 745 shi Outlander was top SUV % diff 7 -50 50 35 121 36 18 109 21 20 32 0 46 34 on 325 and the Volkswagen 17-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249 Golf the top Euro on 294. 16-Mar 14 4 6 26 14 14 38 45 33 159 354 10 28 745 In commercials, the % diff 36 75 50 15 193 64 68 100 36 65 70 -20 71 68 17-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908 Toyota Hiace topped the 16-Apr 14 4 0 32 13 17 41 52 26 198 391 6 32 826 market on 370 vans, miles % diff 50 0 3 54 29 10 4 4 -6 -93 3017 766 10 ahead of the second place 17-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150 Nissan Caravan on just 113. 16-May 14 3 4 29 20 13 50 65 32 176 430 8 40 884 The Mazda Bongo was % diff 86 67 125 34 95 77 16 8 16 53 20 13 28 30 third on 57, followed by the YTD 16 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233 YTD 15 72 20 29 131 70 69 192 242 157 850 1867 41 155 3895 Toyota Regius on 54 and %diff 39 10 86 27 114 45 32 62 16 30 8 446 203 34 Continued on page 33 THE 17 LEADING USED IMPORT PASSENGER MAKES – YEAR-TO-DATE AUDI BMW CHEVROLET DAIHATSU FORD HOLDEN HONDA HYUNDAI MAZDA MERCEDES MITSUBISHI NISSAN PEUGEOT SUBARU SUZUKI TOYOTA VW OTHER TOTAL 17-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933 16-Jan 224 470 61 13 131 48 1324 44 1859 208 404 2075 17 558 679 2794 421 345 11675 % diff 18 21 -8 8 -22 -10 -1 -43 6 32 16 9 -29 -3 -8 22 11 51 11 17-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260 16-Feb 211 469 58 8 144 33 1255 41 1862 203 385 2143 16 630 676 2760 473 369 11736 % diff 8 13 -9 138 -24 85 4 -27 0 32 7 3 19 -13 -5 10 -7 33 4 17-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474 16-Mar 241 470 51 10 129 42 1369 40 1796 230 422 2240 20 593 657 2910 489 444 12153 % diff 23 52 57 30 1 45 6 -3 15 55 30 14 -15 2 8 28 12 32 19 17-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507 16-Apr 240 497 32 13 151 47 1218 43 1847 239 431 2357 18 555 646 2978 468 360 12140 % diff 5 11 47 -31 -40 43 1 -23 -1 20 8 -3 -17 3 -3 8 -1 30 3 17-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439 16-May 222 542 44 7 151 46 1267 50 1895 242 438 2429 23 579 628 3103 511 390 12567 % diff 29 22 32 57 -35 30 11 -28 14 52 28 13 -39 16 10 16 -13 45 15 YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 9853 77 2936 3294 16969 2365 2629 66613 YTD 16 1138 2448 246 51 706 216 6433 218 9259 1122 2080 11244 94 2915 3286 14545 2362 1908 60271 %diff 17 23 20 29 -25 35 4 -25 7 38 18 -12 -18 1 0 17 0 38 11 • Interest rates from 11.95% • Nichibo and non Nichibo cars financed • Competitive commissions – no retention and no claw back Tel: (09) 369 5276 • Low and no deposit to approved purchasers www.autofinancedirect.co.nz

32 | AUTOTALK JUNE 2017 | www.autotalk.co.nz STATSTALK USED VEHICLES

USED IMPORTS Continued from page 32 in March 2017. New light commercials BROUGHT TO YOU BY: the Nissan NV200 on 40. Used trucks and vans (under 3500kg) saw 2819 (under 3500kg) saw 614 units arriving while new Second-biggest 2017 arrivals, while there were 87 trucks (over 3500kg) saw arrivals month yet arrivals in the over 3500kg 370 units, the highest num- The latest arrival figures category. ber yet recorded. from New Zealand Customs shows that the booming local new and used car and commercial vehicle market will continue for the fore- seeable future. More than 30,337 vehi- cles arrived on Kiwi soil in May 2017, the second high- est number since March 2017 which saw 33,304 ve- hicles coming off the ships. Total arrivals of new and used cars of 26,321 units in May 2017 was the second highest number recorded yet this year, behind the March total of 28,779 units. There were 16,666 used car arrivals on New Zealand wharves in May 2017 (19,579 in March). But new car arrivals of 9,655 units in May 2017 eclipsed this year’s previous highest figure of 9200 units 20 TOP USED IMPORT PASSENGER MODELS MAY MAY 20 TOP USED IMPORT PASSENGER MAKES MAKE MODEL MAKE MODEL '17 '16 MAY MAY % Market MAKE Movement NISSAN TIIDA 652 NISSAN TIIDA 631 '17 '16 Change Share MAZDA AXELA 625 TOYOTA COROLLA 621 TOYOTA 3604 3103 16.1 25.0 TOYOTA COROLLA 608 MAZDA AXELA 591 NISSAN 2750 2429 13.2 19.0 MAZDA 2153 1895 13.6 14.9 SUZUKI SWIFT 596 SUZUKI SWIFT 512 HONDA 1409 1267 11.2 9.8 MAZDA DEMIO 475 HONDA FIT 424 SUZUKI 692 628 10.2 4.8 HONDA FIT 467 MAZDA DEMIO 424 SUBARU 669 579 15.5 4.6 SUBARU LEGACY 352 TOYOTA WISH 314 BMW 660 542 21.8 4.6 TOYOTA PRIUS 352 VOLKSWAGEN GOLF 314 MITSUBISHI 559 438 Up 1 27.6 3.9 TOYOTA WISH 334 MAZDA ATENZA 280 VOLKSWAGEN 446 511 Down 1 -12.7 3.1 MITSUBISHI OUTLANDER 325 TOYOTA VITZ 265 MERCEDES-BENZ 368 242 52.1 2.5 AUDI 287 222 29.3 2.0 MAZDA ATENZA 321 SUBARU LEGACY 259 103 58 Up 2 77.6 0.7 VOLKSWAGEN GOLF 294 MITSUBISHI OUTLANDER 239 FORD 98 151 Down 1 -35.1 0.7 TOYOTA MARKX 285 TOYOTA MARKX 212 VOLVO 88 91 Down 1 -3.3 0.6 TOYOTA VITZ 279 MAZDA MPV 208 HOLDEN 60 46 Up 1 30.4 0.4 BMW 3 SERIES 242 BMW 3 Series 207 CHEVROLET 58 44 Up 1 31.8 0.4 MAZDA PREMACY 225 NISSAN NOTE 192 MINI 48 43 Up 1 11.6 0.3 PORSCHE 45 16 Up 6 181.3 0.3 NISSAN DUALIS 225 TOYOTA PRIUS 185 JAGUAR 44 32 37.5 0.3 MAZDA MPV 223 MAZDA PREMACY 167 DODGE 39 13 Up 5 200.0 0.3 TOYOTA ESTIMA 214 NISSAN DUALIS 158 OTHER 259 217 19.4 1.8 NISSAN NOTE 198 NISSAN MURANO 156 TOTAL 14439 12567 14.9 100.0 COMPETITIVE FINANCE. Tel: (09) 369 5276 PERSONAL SERVICE. www.autofinancedirect.co.nz

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 33 STATSTALK NEW VEHICLES

‘Growth sustainable’ – MIA president

he new car market Motor Industry Association but the strongest month ever experienced another suggests the growth is sus- since the MIA began collect- Tmonth of double- tainable. ing vehicle stats in 1975. digit growth in May, and the Passenger car and SUV “Registration of 13,132 registrations of vehicles for the month NEW COMMERCIAL MAKES (UNDER 3500KG) 8387 units were of May confirms that the MAY MAY % Market YTD YTD up a decent 11.8% growth seen so far this year MAKE Movements '17 '16 Change Share '17 '16 (885 units) on is sustainable and shows May 2016. There every sign of continuing,” TOYOTA 1125 788 Up 1 42.8 23.7 4483 3520 FORD 971 814 Down 1 19.3 20.5 4137 3507 were 4745 com- association president Glynn MITSUBISHI 501 246 Up 2 103.7 10.6 1665 1356 mercial vehicle Tulloch says. “Low interest ISUZU 351 281 24.9 7.4 1510 1303 registrations for rates, strong net immigra- HOLDEN 348 411 Down 2 -15.3 7.3 1810 1464 the month of May, tion, strong New Zealand NISSAN 244 194 25.8 5.1 1419 1206 up by a massive currency and robust do- MAZDA 186 183 1.6 3.9 844 681 29% (1067 units) mestic economy continue VOLKSWAGEN 118 104 13.5 2.5 522 533 on May 2016. It to underpin the sales of new HYUNDAI 96 77 Up 1 24.7 2.0 473 342 was not only the vehicles.” FUSO 95 49 Up 4 93.9 2.0 383 94 strongest month Year-to-date the new OTHER 710 531 33.7 15.0 3235 2859 of May on record vehicle sector is 14% (7809 TOTAL 4745 3678 29.0 100.0 20481 16865 for the registration units) ahead of this time last NEW PASSENGER MAKES of new commercial vehicles, Continued on page 35 MAY MAY % Market MAKE Movement NEW PASSENGER MODELS '17 '16 Change Share MAY MAY MAKE MODEL MAKE MODEL TOYOTA 1245 965 29.0 14.8 '17 '16 MAZDA 886 671 Up 2 32.0 10.6 TOYOTA RAV4 391 TOYOTA COROLLA 293 HOLDEN 681 677 0.6 8.1 MAZDA CX-5 330 TOYOTA RAV4 249 HYUNDAI 561 628 Up 1 -10.7 6.7 SPORTAGE 302 MAZDA CX-5 246 KIA 549 400 Up 3 37.3 6.5 TOYOTA COROLLA 281 KIA SPORTAGE 232 SUZUKI 544 427 Up 1 27.4 6.5 MITSUBISHI OUTLANDER 251 HYUNDAI TUCSON 216 MITSUBISHI 527 474 Down 1 11.2 6.3 NISSAN X-TRAIL 245 HOLDEN COMMODORE 198 FORD 524 697 Down 6 -24.8 6.2 VOLKSWAGEN TIGUAN 225 SUZUKI SWIFT 188 VOLKSWAGEN 423 301 Up 1 40.5 5.0 TOYOTA HIGHLANDER 197 HOLDEN CAPTIVA 187 NISSAN 382 394 Down 1 -3.0 4.6 HYUNDAI SANTA FE 181 SUZUKI VITARA 164 HONDA 318 268 18.7 3.8 HONDA JAZZ 168 HYUNDAI SANTA FE 151 SUBARU 304 234 29.9 3.6 HOLDEN COMMODORE 166 NISSAN QASHQAI 141 AUDI 231 159 Up 1 45.3 2.8 HYUNDAI TUCSON 162 MAZDA MAZDA3 137 MERCEDES-BENZ 202 202 Down 1 0.0 2.4 MAZDA CX-9 156 MITSUBISHI OUTLANDER 135 BMW 144 113 Up 1 27.4 1.7 MITSUBISHI ASX 155 NISSAN X-TRAIL 133 120 94 Up 4 27.7 1.4 SKODA 118 112 5.4 1.4 SUZUKI SWIFT 149 FORD MUSTANG 129 LAND ROVER 105 101 4.0 1.3 HOLDEN CAPTIVA 146 MAZDA MAZDA2 125 SSANGYONG 73 114 Down 4 -36.0 0.9 FORD FOCUS 139 SUBARU OUTBACK 117 LEXUS 58 55 Up 1 5.5 0.7 MAZDA MAZDA3 123 FORD FOCUS 115 OTHER 391 416 -6.0 4.7 SUZUKI VITARA 123 HONDA HR-V 114 TOTAL 8386 7502 11.8 100.0 SUBARU OUTBACK 119 TOYOTA YARIS 112 Your first choice in automotive lending. Ph 0800 500 832 or visit www.udc.co.nz UDC Finance Limited lending criteria applies.

34 | AUTOTALK JUNE 2017 | www.autotalk.co.nz STATSTALK NEW VEHICLES

Continued from page 34 2016. leader for passenger and SUV year with 63,244 vehicles Toyota remains the registrations with 15% market registered compared to overall market leader with share (1245 units) followed 55,435 to the end of May 18% market share (2370 by Mazda with 11% (886 units), followed units) and Holden with 8% NEW AROUND THE COUNTRY by Ford with 11% market share (681 units). The - PASSENGER REGISTRATIONS (1495 units) and top selling passenger and DISTRICT MAY '17 MAY '16 % CHANGE Mazda, Holden, SUV models for the month WHA 194 179 8.38 and Mitsubishi all were the Toyota RAV4 (391 AUC 3586 3386 5.91 with 8% market units) followed by the Mazda HAM 550 511 7.63 share (1072 / 1029 CX-5 (330 units) and the Kia leader with 24% (1125 units) THA 62 54 14.81 / 1028 units). Sportage (302 units). followed by Ford with 20% TAU 394 336 17.26 Toyota was In the commercial sector, (971 units) and Mitsubishi a ROT 89 90 -1.11 also the market Toyota was again the market distant third with 11% market GIS 38 37 2.70 share (501 NAP 216 203 6.40 units). NEW 149 39 282.05 The Ford WAN 83 70 18.57 Ranger PAL 249 222 12.16 remains at MAS 77 69 11.59 the top of WEL 818 637 28.41 the bestsell- NEL 105 0 ing vehicle BLE 56 100 -44.00 GRE 17 17 0.00 model table WES 0 2 -100.00 with 889 CHR 1196 955 25.24 units, closely TIM 70 71 -1.41 followed by OAM 23 14 64.29 the Toyota DUN 268 242 10.74 Hilux in INV 146 121 20.66 second with TOTAL 8386 7502 11.78 819 units, NEW COMMERCIAL MAKES (UNDER 3500KG) – YEAR-TO-DATE and the Mitsubishi Triton third with 501 units. Year to date the top three selling mod- els are Ford Ranger with

FIAT FORD FOTON WALL GREAT HINO HOLDEN HYUNDAI ISUZU LDV MAZDA MERCEDES-BENZ MITSUBISHI MITSUBISHI FUSO NISSAN SSANGYONG TOYOTA VOLKSWAGEN OTHER TOTAL 3800 units followed by the 17-Jan 63 788 67 0 42 383 68 271 87 154 40 219 45 276 83 698 123 266 3673 Toyota 16-Jan 70 699 55 5 38 280 53 214 62 106 56 192 27 231 89 469 117 231 2994 Hilux with 3105 units % diff -10 13 22 -100 11 37 28 27 40 45 -29 14 67 19 -7 49 5 15 23 and the Toyota Corolla 17-Feb 64 713 66 8 45 364 97 255 101 186 51 282 35 346 52 747 76 246 3734 16-Feb 41 662 47 2 32 249 67 215 82 115 41 288 25 22 78 644 102 412 3124 with 1827 units. % diff 56 8 40 300 41 46 45 19 23 62 24 -2 40 1473 -33 16 -25 -40 20 For the month of May, 17-Mar 92 897 47 0 53 393 122 350 114 190 83 365 102 290 68 1103 115 255 4639 four of the top five vehicle 16-Mar 42 752 85 8 48 284 76 318 41 151 53 462 50 234 96 851 124 244 3919 segments were dominated % diff 119 19 -45 -100 10 38 61 10 178 26 57 -21 104 24 -29 30 -7 5 18 by SUVs and Utes (Pick 17-Apr 65 768 38 65 0 48 322 90 283 86 128 50 298 263 40 810 90 194 3638 Up/Chassis Cab), the SUV 16-Apr 43 580 26 45 0 73 240 69 275 71 126 37 168 327 59 768 86 157 3150 % diff 51 32 46 44 -34 34 30 3 21 2 35 77 -20 -32 5 5 24 15 medium segment being the 17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745 most dominant with 18% 16-May 42 814 28 49 0 51 411 77 281 92 183 47 246 194 66 788 104 205 3678 share (2305 units) followed % diff 79 19 157 94 20 -15 25 25 -17 2 32 104 26 -33 43 13 56 29 by Pick Up/Chassis Cab YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429 4×4 with 16% (2112 units), YTD 16 238 3507 241 196 15 242 1464 342 1303 348 681 234 1356 1008 388 3520 533 1249 16865 then SUV large with 12% %diff 51 18 20 74 -47 3 24 38 16 33 24 22 23 41 -26 27 -2 3 21 Continued on page 36 Your first choice in automotiveFixed Rates. lending. Fast approval. Ph 0800 500 832 or visit www.udc.co.nz UDC Finance Limited lending criteria applies.

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 35 STATSTALK NEW VEHICLES

Continued from page 35 (SUVs) were again the larg- nationally rose by 14.9%, and (1568 units), then Pick Up/ est selling segment. They light commercial purchases Chassis Cab 4×2 on 10% recorded a 38.5% share of by government rose by (1347 units), and the fifth be- the total market during May, 31.7%. Sales to rental fleets ing passenger small with 9% followed by passenger cars also returned strongly during and 1244 units. with 37.7%, and light com- May. mercial with 20.6%. Victoria was the best- Australia (+3.1%), and Tas- May a record for vehicle The strongest SUV growth performed among the mania (+2.5%). Only the ACT sales across all Australian is in the medium-sized seg- states and territories with a dipped in May, dropping 3.0% states ment, which grew 23.3% remarkable 11.3% growth in in sales. May was a month of during May 2017 compared May over the same month Toyota was market leader record vehicle sales for the with the same month last in 2016. in April, followed by Mazda Australian motor industry. year. In volume terms it was It was followed by the and Hyundai. Toyota led All states and the Northern the second largest segment Northern Territory with 8.1%, x with a margin of 9973 Territory recorded growth, behind small passenger cars. Queensland (+5.7%), New vehicle sales and 9.7 market the industry’s official statisti- Four-wheel drive light South Wales (+5.1%), South share points. cal service VFACTS reports. commercials May sales totalled 102,901, were Aus- NEW COMMERCIAL MODELS (UNDER 3500KG) a healthy 6.4% increase on tralia’s third MAY MAY the same month last year, largest volume MAKE MODEL MAKE MODEL '17 '16 with all market segments market seg- FORD RANGER 889 FORD RANGER 755 increasing. ment and TOYOTA HILUX 819 TOYOTA HILUX 573 The Toyota Hilux was large SUVs the MITSUBISHI TRITON 501 HOLDEN COLORADO 382 again Australia’s top selling fourth. HOLDEN COLORADO 335 MITSUBISHI TRITON 246 vehicle in May. Notable in TOYOTA HIACE 274 TOYOTA HIACE 200 Year-to-date market sales the sales by ISUZU D-MAX 252 NISSAN NAVARA 194 totalled 465,381, just 0.9% buyer type NISSAN NAVARA 244 ISUZU D-MAX 187 down over the same five- was that busi- MAZDA BT-50 186 MAZDA BT-50 183 month period in 2016. ness purchase HYUNDAI ILOAD 94 HYUNDAI ILOAD 74 Sports utility vehicles of SUVs FORD TRANSIT 81 SSANGYONG ACTYON SPORT 66 NEW PASSENGER MAKES ALFA ROMEO ALFA AUDI BMW CHERY DODGE FORD WALL GREAT HOLDEN HONDA HYUNDAI JEEP KIA LAND ROVER LEXUS MAZDA MERCEDES-BENZ MINI MITSUBISHI NISSAN PEUGEOT PORSCHE SKODA SSANGYONG SUBARU SUZUKI TOYOTA VOLKSWAGEN VOLVO OTHER TOTAL 17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150 16-Jan 22 137 201 22 4 25 745 0 964 341 578 96 265 155 855 144 78 368 494 67 67 79 100 113 254 376 1774 346 46 183 8899 % diff -68 12 -1 -91 -75 -40 4 43 19 -7 -26 128 -28 -94 441 185 -80 31 613 9 -27 6 -47 -7 94 -7 37 -4 13 14 17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050 16-Feb 21 137 193 17 3 44 604 0 645 292 470 100 407 64 59 719 164 44 413 484 55 25 102 95 208 362 915 309 53 187 7191 % diff -86 28 -17 -100 33 -48 1 1 28 29 -44 26 45 5 5 49 2 32 -29 -13 -12 2 -2 47 72 8 15 -9 1 12 17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230 16-Mar 13 181 199 23 4 47 509 0 608 468 731 107 405 127 60 816 271 50 567 378 46 37 127 86 216 618 999 304 58 136 8191 % diff -15 12 -2 -100 -50 17 23 17 11 -6 -12 55 -16 10 11 -7 18 22 -10 22 -8 -43 -6 12 19 21 27 9 46 13 17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996 16-Apr 5 138 135 13 2 29 696 0 589 82 523 68 455 84 53 674 206 38 451 445 85 46 8 87 221 382 748 261 38 228 6790 % diff -40 -3 9 -100 -50 -55 -28 -8 80 7 90 9 4 -28 -99 245 21 -6 9 -65 -37 975 -25 -14 34 28 25 16 22 3 17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386 16-May 17 159 113 17 1 26 697 0 677 268 628 94 400 101 55 671 202 31 474 394 63 34 112 114 234 427 965 301 58 169 7502 % diff 18 45 27 -100 100 0 -25 1 19 -11 28 37 4 5 32 0 68 11 -3 -49 6 5 -36 30 27 29 41 -22 5 12 YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812 YTD 16 78 752 841 92 14 171 3251 0 3483 1451 2930 465 1932 531 1082 3024 921 531 2399 1768 316 221 449 495 1133 2165 5401 1521 253 903 38573 %diff -44 19 0 -98 -29 -23 -7 14 22 1 1 44 -5 -74 10 77 -48 18 15 -24 -19 8 -25 13 45 12 29 -4 16 11 Your first choice in automotive lending. Ph 0800 500 832 or visit www.udc.co.nz UDC Finance Limited lending criteria applies.

36 | AUTOTALK JUNE 2017 | www.autotalk.co.nz STATSTALK SECONDHAND

Compliance made simple ...since 1999 Secondhand still slow

he market for second to the public were up 0.8% sales fell 1.9% to 429 bikes, hand cars is continu- in May to 18,697 units, while while dealer purchases rose Ting to struggle, with dealer purchases were up 7% to 384. units, while dealer purchases another month where 3.7% to 15,574. The public sold 1880 rose strongly to 2423 units. growth was well behind the Public transactions fell bikes to each other, up 3.8%. Public sales of trucks rose rest of the market. 0.4% to 43,477. Sales of trucks by dealers 3.5% to 6784 vehicles. Trader sales of used cars In motorcycles, dealer were up 2.7% in May to 2856

SECONDHAND REGISTRATIONS − MAY 2017 SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL Cars 2017 Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574 Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477 Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697 Cars 2016 Public to Trader 291 5668 1503 90 668 104 90 521 239 113 885 100 1233 211 125 37 2187 134 22 492 308 15021 Public to Public 1951 15124 3422 587 2297 907 385 1529 939 533 1703 474 2950 1003 430 209 82 5416 497 166 1984 1055 43643 Trader to Public 630 6316 1575 240 1067 348 149 652 383 211 793 198 1645 330 180 62 20 2365 232 60 669 422 18547 Cars % Change Public to Trader 2.1 0.4 15.6 28.9 -5.2 1.9 -23.3 -17.7 5.9 35.4 24.2 34.0 2.4 -1.9 -12.0 13.5 0.0 29.9 -18.2 7.5 4.9 3.7 Public to Public 1.7 -1.5 4.1 2.9 1.7 -9.2 -4.7 2.1 11.9 -5.1 -2.5 -7.2 3.3 7.7 2.1 -2.4 4.9 -7.4 20.1 25.3 1.6 -5.7 -0.4 Trader to Public 4.1 -1.3 5.1 0.4 -1.9 -14.4 12.8 -7.7 13.1 -9.5 8.1 9.1 -0.5 10.3 1.1 46.8 -10.0 -3.1 7.8 13.3 16.1 -0.7 0.8 Motorcycles 2017 Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384 Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880 Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421 Motorcycles 2016 Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359 Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811 Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429 Motorcycles % change Public to Trader 50.0 11.0 26.9 14.3 -25.0 116.7 -28.6 0.0 -14.8 -16.7 0.0 -100.0 -16.7 0.0 -27.3 11.1 7.0 Public to Public 10.9 -6.0 12.9 31.0 -6.1 80.0 -38.9 8.7 -1.8 -17.6 8.8 50.0 1.3 -11.6 -16.7 10.0 66.7 13.8 -14.3 12.5 40.7 17.1 3.8 Trader to Public 30.0 -12.3 -2.6 100.0 -16.7 57.1 200.0 118.2 -52.2 0.0 -24.0 14.3 17.9 -10.0 -20.0 0.0 150.0 0.0 7.7 -37.5 -1.9 Trucks 2017 Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423 Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784 Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856 Trucks 2016 Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177 Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557 Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782 Trucks % change Public to Trader 27.8 16.6 15.3 -45.8 -17.8 -18.2 15.4 7.1 30.6 -3.7 15.4 74.1 16.0 27.3 96.0 -36.4 4.8 25.0 -50.0 -13.3 -3.1 11.3 Public to Public -1.7 2.2 6.0 17.9 9.0 -7.1 16.5 9.5 16.3 -7.9 5.1 5.6 16.1 -4.6 -2.9 16.7 0.0 -5.2 9.6 10.0 -4.8 17.6 3.5 Trader to Public 21.0 -1.0 -5.3 36.6 -12.0 3.3 25.5 -1.6 35.8 -7.3 10.3 44.1 5.7 -9.1 -14.8 -9.5 233.3 7.1 -10.0 100.0 -1.4 -14.6 2.7

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AUTOTALK JUNE 2017 | www.autotalk.co.nz | 37 STATSTALK TRUCKSBIKES

Bike sales improve

fter a series of slow down 14.5% to 65 units for months, the trend in a 9.6% stake, followed by Anew bike registrations Harley Davidson and Honda, appears to be heading in a tied for third on 55 units - up positive direction. 3.8% and 48.6% respectively Registrations for the for an 8.1% share. month tallied 676, up 16.6% KTM gained 30% to 52 from 580 a year ago. The units to take fifth spot and total for the year is now at 7,7% of bike registrations. 3476. Triumph was sixth on 45, Suzuki was the most followed by Kawasaki on 35, popular brand on 85 bikes, BMW on 33, TNT Motor on up 7.6% year-on-year for a 33 and Ducati on 22. 12.6% market share. A scooter leads the Yamaha was second, market, the TNT Roma on

31 units, followed by the import bikes made big gains Suzuki UZ50 on 20. during May, up 49.7% to 220 KTM’s boost up the units. ranks came from the Harley Davidson was the learner-approved 380 most popular import brand Duke on 16. on 92 units, up 84% for a Next were the Honda 41.8% market share. NBC 110BN and Suzuki Ducati was second on 22 GN125H tied on 14 each. bikes, up a massive 175% for 10% of registrations. Huge jump for used Honda was third on 20, bikes followed by Yamaha on 15 The market for used and BMW on 14. NEW BIKE MODELS MAKE MODEL MAY '17 TNT MOTOR ROMA 2T 31 NEW BIKE MAKES SUZUKI UZ50 20 MAY YTD MAY % Market MAKE KTM 390 DUKE 16 '17 '17 '16 Change Share HONDA NBC 110BN 14 SUZUKI 85 560 79 7.6 12.6 SUZUKI GN125H 14 YAMAHA 65 394 76 -14.5 9.6 PIAGGIO ZIP 50 2T 11 HARLEY DAVIDSON 55 333 53 3.8 8.1 ROYAL ENFIELD CLASSIC 11 HONDA 55 269 37 48.6 8.1 FACTORY BUILT LINTEX CITY MASTER 10 KTM 52 157 40 30.0 7.7 TRIUMPH STREET TRIPLE RS HD6 10 TRIUMPH 45 208 51 -11.8 6.7 HARLEY DAVIDSON STREET 17 STREET 500 9 KAWASAKI 35 189 25 40.0 5.2 BMW 33 127 11 200.0 4.9 USED BIKE MAKES TNT MOTOR 33 134 25 32.0 4.9 DUCATI 22 65 29 -24.1 3.3 MAKE MAY '17 MAY '16 % CHANGE MARKET ROYAL ENFIELD 20 83 1 1900.0 3.0 HARLEY DAVIDSON 92 50 84.0 41.8 APRILIA 19 112 21 -9.5 2.8 DUCATI 22 8 175.0 10.0 PIAGGIO 18 90 13 38.5 2.7 HONDA 20 20 0.0 9.1 VESPA 18 91 16 12.5 2.7 YAMAHA 15 8 87.5 6.8 FACTORY BUILT 14 82 10 40.0 2.1 BMW 14 7 100.0 6.4 FORZA 12 61 12 0.0 1.8 TRIUMPH 12 16 -25.0 5.5 VICTORY 12 40 6 100.0 1.8 KAWASAKI 9 7 28.6 4.1 HUSQVARNA 11 26 1 1000.0 1.6 SUZUKI 9 7 28.6 4.1 MOPED 11 60 7 57.1 1.6 BUELL 5 3 66.7 2.3 KYMCO 10 39 3 233.3 1.5 OTHER 22 21 4.8 10.0 OTHER 51 356 64 -20.3 7.5 TOTAL 220 147 49.7 100.0 TOTAL 676 3476 580 16.6 100.0

38 | AUTOTALK JUNE 2017 | www.autotalk.co.nz STATSTALK TRUCKS

Fuso overtaking Isuzu Trucks in May

ombined new truck date up from 242 in the pre- a good starting point but we “I expect to see similar and bus registra- vious corresponding period. haven’t quite finished with registration numbers in June, Ctions for May 2017 Year-to-date Volvo is up it yet,” says Andrews. “We’ll our wholesale pipeline is saw Fuso overtake market to 188 new units registered also look at working on a exceptionally healthy with leader Isuzu Trucks, with 105 from 125 in the previ- promotion later this year for many trucks already allocated new vehicles registered, with ous corresponding period, our other truck ranges, but to customers, but while the Isuzu sitting in second place Mercedes-Benz is up to 156 that’s still to be decided.” economic drivers are there it on 99 units. units up from 66, Scania is remains to be seen how much Hino followed in third up to 130 units from 66. Rational growth for Isuzu more growth we will see in place with 61 new truck and Trucks the market,” says Muir. bus registrations, fourth- Not done yet says Fuso MD Isuzu Trucks New Zealand placed Scania with 59 units Fuso New Zealand general manager Colin Muir Rising used truck (24 of those were bus chas- managing director Kurtis says he is happy the brand registrations sis), Mercedes-Benz took Andrews says the company has grown its number of new Registrations of used fifth-place with 40 units (5 of truck registrations trucks (over 3500kg GVM) in those bus chassis), DAF took by 34 units this year, May 2017 rose to 210 units sixth-place with 38 units, even though it has up from 156 in the previous followed by UD Trucks on 31, lost some market corresponding period. Volvo on 29, and Iveco on 26. share. Isuzu led the used truck Year-to-date, the com- “Our growth is registration table for May bined new truck and bus more rational this with 49 units, followed by registration figure of 2403 year, and we are Toyota on 42, Hino on 39, units are well above the 1942 growing our sales Mitsubishi on 25, Nissan on units registered in the previ- in the medium and 17, Fuso on 6 and Volvo on 4. ous corresponding period. heavy duty segments Year-to-date registrations The light-duty, medium- is very happy with the brands which is exactly where we of used trucks rose to 897 duty, and heavy-duty new performance so far, and says wanted to, and while we’ve units from 662 in the previ- truck segments have all re- the current Canter marketing lost some share we’ve nothing ous corresponding period. ported year-on-year growth. promotion is certainly reflect- to complain about,” says Muir. Year-to-date Isuzu is the Year-to-date, Isuzu Trucks ing on the increasing registra- “We’ve enjoyed growth for market leader in used truck has 470 units registered up tions of this light duty truck. our Giga series heavy-duty registrations with 221 units from 435 in the previous “There were certainly trucks in the rural stock crate up from 164 in the previous corresponding period, while a few of the promotion and line haul business, but by corresponding period, fol- Fuso has 404 units registered tippers in the mix for May far the biggest demand is for lowed by Toyota in second up from 196 units at the registrations,” he says. vocational 6x4 tipper trucks. place with 179 units up from same time last year. “Rebuilding the brand The infrastructure market is 158, followed by Hino in In third place, Hino has meant we had to start our biggest area of growth third place on 150 up from 249 units registered year-to- somewhere, and Canter was currently, and it is good busi- 82, and fourth-placed Mit- NEW TRUCK MAKES (OVER 3500KG) ness,” he says. subishi on 112 up from 77. MAY MAY % of YTD YTD USED TRUCKS MAKES MAKE % Change '17 '16 Market '17 '16 MAY MAY % % of YTD YTD MAKE FUSO 105 49 114.3 17.9 404 196 '17 '16 Change Market '17 '17 ISUZU 99 94 5.3 16.9 470 435 ISUZU 49 44 11.4 23.3 221 164 HINO 61 51 19.6 10.4 249 242 TOYOTA 42 42 0.0 20.0 179 158 SCANIA 59 11 436.4 10.1 130 66 HINO 39 20 95.0 18.6 150 82 MERCEDES-BENZ 40 22 81.8 6.8 156 106 MITSUBISHI 25 13 92.3 11.9 112 77 DAF 38 29 31.0 6.5 101 95 NISSAN 17 11 54.5 8.1 67 58 FUSO 6 2.9 11 UD TRUCKS 31 24 29.2 5.3 106 97 VOLVO 4 2 100.0 1.9 14 10 VOLVO 29 18 61.1 4.9 188 125 3 2 50.0 1.4 15 10 IVECO 26 21 23.8 4.4 87 75 MAZDA 3 4 -25.0 1.4 19 12 FIAT 24 16 50.0 4.1 129 88 FIAT 2 2 0.0 1.0 12 15 OTHER 74 94 -21.3 12.6 383 417 OTHER 20 16 25.0 9.5 94 76 TOTAL 586 429 36.6 100.0 2403 1942 TOTAL 210 156 34.6 100.0 897 662

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 39 TRIBUNALTALK

When is a business purchaser a consumer?

L.A. Inspection Ser- topped up the coolant level. vices Ltd v Penrose Two weeks later, the warn- Enterprises Ltd t/a ing light came on again. The purchaser decided to take the Finclear Wholesale vehicle to a Land Rover spe- In October 2016, the cialist to have it assessed. purchaser, a business, paid A condition of his aftermar- $57,395 for a 2009 Range ket warranty was that the car Rover Sport from the trader. had to be taken to an author- The vehicle had travelled ised specialist. 28,057km at the time of sale. The specialist identified the Within a week of buying coolant leak was coming from it, the purchaser noticed a the engine. The purchaser judged the head gasket fault the specialist to repair the warning light on the vehicle’s then made a claim against the was present at the time the vehicle. It carried out a full display. He established the mechanical warranty. purchaser bought the vehicle assessment of the disman- vehicle was losing coolant The warranty provider and that substandard repairs tled engine and then had the fluid so he put in more. assessed the vehicle and con- had previously been per- cylinder bores honed and the The problem recurred cluded the left hand gasket formed in an attempt to fix it. short block reassembled with a week later and he again in the engine was leaking. It On that basis, it declined new rings. the cover. The cylinder heads were The purchaser instructed Continued on page 41 People love working for Autosure, for sure

Specialists in Continued from page 22 change. pre‑shipment inspections Lockheed and contracts to “As a company, we’ve the New Zealand Defence recently added significant in Japan & UK Force at Trentham, and new resources to our daughter Candace is a claims and sales teams,  Full border inspections successful wine industry which continue to meet sales representative. our increasing year-on-  Authorised MPI inspections Trewhitt moved to year sales.” Paraparaumu, north of Autosure’s recent  Authorised NZTA inspections Wellington, when he joined acquisition by the Turners Autosure. Group/DPL has added an  Odometer verification Now 56, he sees a great exciting, fresh dimension deal of change coming, to the company, he says.  Pre-export appraisal particularly in technology, “We’ve joined a vibrant, sales platforms and more. hungry management team  Vehicle history reports “But the fundamentals who really know their mo- of what we do remain the tor vehicle and insurance same. business. “The public has a need “It’s a very exciting for protection and that’s time to be involved in the being met by the Autosure motoring market.” network offering clients Trewhitt says he’s look- JEVIC NZ our specialist products.” ing forward to many more Those services adapt as years in this “dynamic, 09 966 1779 www.jevic.co.nz technology and lifestyle rewarding industry”.

40 | AUTOTALK JUNE 2017 | www.autotalk.co.nz TRIBUNALTALK

Continued from page 40 to fix the vehicle. was an imbalance in bargain- to contract out of the Act and checked for hardness and the Its sales manager said the ing power - the purchaser had he would not have signed surface machined. The engine vehicle was bought by a busi- not been given a choice over away such a valuable right had was then reassembled and ness and the sales agreement the clause. he known about the exclusion installed using the necessary noted: “7.2 I am acquiring the “Further, I am satisfied that clause. parts and fluids. vehicle for business purposes the trader is an experienced He says he did try to con- The repairs were complet- and agree that the Consumer motor vehicle dealer whereas tact the trader before having ed in January 2017 and cost Guarantees Act does not ap- the purchaser does not have the repairs done but without $12,906.37. The purchaser ply.” the same experience in deal- success. The adjudicator felt paid the invoice and applied However, the adjudicator ing with or negotiating motor the purchaser had not tried to the Tribunal for an order felt it was not fair and reason- vehicle sale and purchase con- hard enough but had sympa- that the trader compensate it able to hold the purchaser tracts,” the adjudicator said. thy for him. for that amount. to the clause, noting the “It is relevant to my assess- “It was between a rock and The trader’s defence to the vehicle was of a type normally ment of fairness and reasona- a hard place when a decision claim is that the purchaser acquired for personal or do- bleness that the purchaser had to be made as to who contracted out of the Con- mestic use; that the purchaser received no advice, either would repair the vehicle. On sumer Guarantees Act and paid a substantial amount of from a lawyer or the trader, one hand, the mechanical that it was not given a chance money for it; and that there on the existence and effect warranty required the use of of the exclusion clause. The an authorised repairer and the trader knew of the existence purchaser wanted to ensure and effect of the exclusion that the repair was being per- Dealer relationships clause.” formed by a suitably qualified The trader’s sales manager repairer.” help Simplify succeed says he advised the purchaser The tribunal found for of the clause and suggested the purchaser, awarding him eveloping relation- operation, helps dealers the purchase of an extended $10,235.41 - the cost of the ships with some of sell a mix of new and used warranty because the Act did repairs minus some items Dthe biggest dealers cars, Wilson says. not apply. used during the replacement around the country has “We have a lot of in- The purchaser claims no the Tribunal’s assessor did helped automotive website stances where we source such conversation occurred. not feel were necessary. Simplify.co.nz solidify its a vehicle from a dealer in He had no idea he had agreed customer base. Auckland and it goes to the The company negotiates South Island. directly with its dealer net- “That’s probably another work on price, reason it’s trade ins, test taken off like it drives, finance has – we are Anywhere. Anytime. and vehicle bringing the Your most important dealership information delivery so the customer leads to the dealers.” doesn’t have to visit the Most customers pay accessible from any desktop, tablet or mobile dealership. for their cars on finance device. Faster. Easier. Smarter. “These partnerships with through Simplify while oth- dealers have just come ers choose to pay in cash. through relationships we The company’s other have built,” company co- co-founder Scott Robert- founder Glenn Wilson says. son says it is growing, with “We’re meeting some its team of three increasing good franchise dealers in to 11. the North and South Island Simplify generates traffic and regularly bringing a lot to the website via online of business to them.” advertising, Robertson says. Customers input into the “This allows us to lever- website what kinds of car age off our current dealer they want and how much partners and increased they are prepared to pay. buying power to find the “More often than not, customer the best car people know what they price first time around.” want.” Wilson and Robertson The company, which are aiming to double the has now sourced 500 cars company’s revenue this 0800 623 687 www.motorcentral.co.nz in just over two years of financial year.

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 41 DIARYTALK

do everything.” beginning of a period of rapid Masuda says the joint- growth for the company thanks THE venture contract between the to funds secured through the AutoTalk’s two Japanese manufacturers Low Emission Vehicles Contest- group editor did not constitute a co-devel- able Fund managed by Energy Scott Morgan DIARY opment agreement for a new Efficiency and Conservation looks at the pickup, as Mazda did with Ford Authority (EECA). Scott Morgan Scott month gone by for the current BT-50. on AutoTalk.co.nz Dealer saves day for TV stunt causes car teenager Advisor Skills World Cup being trouble for Hosking Tauranga dealer Jono Allen held in the Korean capital of Media personality Mike Hosking has come to Marise Menzies’ May 1 Seoul later this month. has raised security concerns rescue. Cross, a senior service ad- about how vehicles are regis- The teenager paid $6200 Virtual reality sales visor with Botany Kia in Auck- tered. for a 2008 Mazda Demio to an land, will compete against the Hosking brought up the Auckland dealer after seeing help push car maker best Kia service advisors from issue on his radio show, the car advertised on Trade to new record around the world. revealing a man attempted to Me, but it was never delivered. Technology which demon- He came out on top in a use number plate details of his Menzies thought she’d be strates the features of a new one day National Skills Cup white Audi R8 and claim it was without a ride for a long time vehicle has helped a New final against four other con- his car, the NZ Herald reports. until Allen, of Tauranga Cars, Zealand automotive distributor testants held at the Kia Motors That’s after a segment on offered her the same model sell millions of dollars’ worth New Zealand training centre. Three’s Jono and Ben show, car for free. of sport utility vehicles (SUVs) which led to the car’s details months before they arrive in ERA rules in favour of being broadcast, because they the market. mechanic didn’t blur the number plate May 11 out properly. The virtual reality technol- Rotorua mechanic David Jeep Grand Cherokee ogy introduced into car deal- Bangs has been awarded erships around New Zealand $15,000 by the Employment ‘Home detention’ qualifies for Japanese allows consumers wearing a Relations Authority after it man features in tax break headset to visualise the new found he was forced to resign alleged daytime heist The 2017 Jeep Grand Chero- model’s proportions. for taking sick leave. kee premium SUV has become Jaguar Land Rover New The authority ruled the at car yard A man wearing what ap- the second petrol-driven “all Zealand general manager Ste- former Grant Johnstone Nis- pears to be a home detention American” vehicle to qualify for ve Kenchington says there are san Suzuki employee was un- bracelet on his ankle features Japan’s Eco-Car tax break. a number of elements needed justifiably dismissed, suffered in security footage moments The Jeep Cherokee Trail- to educate a customer before humiliation, loss of dignity before a stolen vehicle is hawk was first. they can feel comfortable with and hurt feelings, the Rotorua driven off from a Palmerston Its Pentastar V6 engine met their purchase. Daily Post reports. North car yard. the strict fuel-efficiency and Bangs, who was employed The theft of a 2006 Nissan emissions standards allow- in September 2015 until August Pulsar took place on Tuesday ing them to be eligible for the May 2 last year, alleged the dealership’s afternoon between 3.30pm consumer tax incentive – worth Sue Johnstone told him he had and 3.55pm, according to at least ¥58,000 (NZ$730) Ports of Auckland to resign or agree not to take sales yard You-Cars Ltd, the buys Nexus Logistics any more time off work. Transport sector Herald reports. Ports of Auckland (POAL) is ac- Two men, one sporting success in Corporate quiring Netlogix’s 50% share- what the car yard company holding of Nexus Logistics and May 3 Social Responsibility says was a Corrections track- its 100% subsidiary Conlinxx. rankings ing device, are shown wander- The acquisition is part of Next generation BT- Toyota New Zealand and Air ing on to the Keith St premises. POAL’s strategy to develop a 50 will be a rebadged New Zealand are two of the national supply chain network D-Max top three New Zealand com- offering full logistics services panies named in the Annual The president of Isuzu Motors May 10 through the Auckland seaport Review of the State of Corpo- International Operations has and its North Island freight rate Social Responsibility (CSR). confirmed that under the joint Mevo expands fleet hubs. Westpac is the other top venture agreement with Mazda Electric car sharing company Nexus Logistics is what is ranked company. Motor Corporation, that it will Mevo is setting up its latest known as a ‘4PL’ – a company Published by the Australian wholly develop and supply the pick-up zone at Wellington’s which helps businesses use ex- Centre for Corporate Social next generation BT-50 pickup. Queens Wharf. isting networks to move freight Responsibility, the review is According to Go Auto, at As a result, the company more efficiently. one of the world’s largest the Australian launch of the has added three Audi A3 e- ongoing studies of CSR trends revised 2017 Isuzu Ute MU-X trons bringing its network Kiwi takes on world’s and practises and is the only 7-seat SUV, Isuzu Motors In- to six, with the aim of having one of its kind in Australasia. best in Kia Skill Cup ternational Operations presi- more than 50 EVs on the road Forty five of the 240 com- Travis Cross will represent New dent Yoichi Masuda confirmed by the end of the year. Zealand in the 2017 Kia Service to the media that “Isuzu will The expansion signals the Continued on page 43

42 | AUTOTALK JUNE 2017 | www.autotalk.co.nz DIARYTALK

Rakau Drive and boasting Barton (Auckland Motors Mit- room.co.nz reports. Continued from page 42 nearly 5500 square metres of subishi), Aaron Chatfield (Bay Goff has issued a broad panies surveyed were from floor space, the dealership has City Mitsubishi), Brent Delaney statement which leaves all op- New Zealand. been built for two brands, with (Delaney Mitsubishi), Simon tions open, saying he’s made Electric added to separate facilities for each. Lucas (Simon Lucas Mitsubishi), no decisions yet about the “We now have two excep- Darrell Russell (Piako Mitsubishi port’s long-term future. vehicle register tional franchises for the site Morrinsville) and Sharron Win- The national Motor Vehicle that complement each other dust (Pacific Motor Group). Sime Darby exits Register has been updated to really well, and it will cre- MMNZ chief operating of- reflect the range of new driv- distribution business ate a new automotive centre ficer Warren Brown says the Sime Darby Motors has an- etrains now in vehicles being that East Auckland has lacked company has developed an nounced it is exiting car distri- sold in New Zealand. up until now” says managing impressive depth across its bution in New Zealand and Aus- The addition of electric director Rick Armstrong. entire network. tralia – dropping the Peugeot, and a range of hybrid options Citroen and DS brands. take the list of engines that a Double the risk of Rise in mileage rates In New Zealand, the assets car can be registered under Employers will be shelling out have been acquired by promi- from six to 16. death in 40% of New slightly more in mileage pay- nent dealer Rick Armstrong, The new definitions will Zealand’s cars ments to their staff in the 2017 who retails the cars in Auck- become active on July 1. New research shows people financial year. are twice as likely to die in a land and Christchurch. Mileage rates for both Inchscape, which distributes crash if the car they’re travel- petrol and diesel fuel vehicles May 12 ling in was built before 2000. Subaru, has acquired the assets have been increased by Inland relating to the brands in Austral- This is demonstrated in Revenue (IRD) to 73 cents per Tyres slashed at West data released by the Auto- ia. It is expected that, from June kilometre, up from 72 cents. 1, it will take over distribution. Coast car yards mobile Association and New This year IRD has also set Car yards on the West Coast Zealand Transport Agency. mileage rates for hybrid and have been targeted in a three- The average age of New electric cars. May 17 hour tyre slashing spree. Zealand’s car fleet is more Police believe the offender than 14 years, with Transport Kodiaq and MoT employee tried used a screwdriver to stab or Agency data highlighting cars forthcoming Karoq damage 50 tyres in Grey- built before 2000, represent to sneak into offices The former Ministry of Trans- mouth between 2am and 5am nearly 40% of all passenger will double Skoda port employee convicted of on Wednesday, Stuff reports. cars and SUVs on the road. sales stealing thousands from the Three car yards were tar- Skoda New Zealand reckons organisation tried to sneak geted including Coast Toyota. Neville Crichton weds the arrival of the new seven- Kiwi rich-lister Neville Crich- seat Kodiaq SUV and the future back into its offices when she Kelly pleads guilty to ton, 71, based in Sydney, wed Yeti-replacement, the Karoq was under investigation. Nadi Hasandedic, 38, at the will see the brand’s current Joanne Harrison, who drink driving University of Sydney’s historic is currently in jail for the Christchurch dealer Paul Kelly sales volume double in size. Great Hall on Sunday. $725,000 fraud, was caught has apologised for a “huge error The Czech automotive Last year’s NBR Rich List on surveillance camera try- of judgement” that has seen him brand enjoyed 20% sales put Crichton’s fortune at ing to sneak back into the disqualified from driving for six growth in 2015 and 2016, and $130 million after he made a ministry building on April 25 months and fined $600. is hoping for the same amount considerable amount dealing last year. Kelly, the owner Paul Kelly in 2017. Skoda New Zealand in luxury cars. That is after her building Motor Company, was penal- says the arrival of the new Ko- His company, Ateco Automo- access had been revoked, Stuff ised after jumping behind the diaq SUV makes the brand even tive, over sees distribution of reports wheel of a car at a Christmas more relevant to Kiwi buyers. brands such as Maserati in Aus- party on December 16 last More than 1000 people tralia, New Zealand and South Huntly Honda year, Stuff reports. registered their interest in the Africa, Fiat Chrysler Automobiles “I simply took a car [a Ford vehicle through the Skoda. dealership burgled (FCA) in New Zealand and LDV in Thunderbird] outside the work- co.nz website before the vehi- again Australia. The company also has shop doors, rotated the tyres on cle arrived in dealerships. Two teens have been arrested a joint venture company, ASV, the street, and put it straight back after Peter Glidden Honda in with the Walkinshaw Automotive in the workshop,” Kelly says. Huntly was broken into for the Group, that remanufactures RAM May 16 13th time in a year. trucks to right hand drive for sale An alarm went off on the in Australia and New Zealand. May 15 Port sale mulled over site about 10.10pm on Tuesday Selling the company Ports Diamond Dealers night, Waikato police senior Hyundai latest of Auckland – but not the 77 sergeant Greg Foster told Stuff. shine at annual hectares it’s on – is “believed “Upon arrival one person addition to new to be contemplated” by Auck- Botany dealership awards night was seen running from the Seven standout dealers have land mayor Phil Goff. yard and was not located. Hyundai is set to join Mer- been recognised at Mitsubishi The possible asset sale cedes-Benz at Armstrong Motors New Zealand’s Diamond could raise hundreds of mil- Increased BMW i Motor Group’s new dealership Dealer Awards in Arrowtown. lions of dollars for a mayor in Botany, East Auckland. coverage The winners are Mathew Barr struggling for new funding to Built on a large 11,000 BMW Group New Zealand is (Christchurch Mitsubishi), Mark pay for infrastructure, News- square metre site at 279 Ti Continued on page 44

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 43 DIARYTALK

come to the surface. “I remember at the time I up the Ministry of Transport, Continued from page 43 The future of the port has took the invoice to a woman which saw former manager extending its i network across been up in the air ever since who worked closely with Joanne Joanne Harrison defraud the the country. new Auckland mayor Phil Goff Harrison, she was like Jo’s right- organisation of more than Wellington’s Winger BMW won office last year, with sug- hand man … and I said to her ‘do $720,000. and Christchurch BMW will join gestions that Goff is consid- you know what these people did Two former ministry em- Auckland City BMW as official i ering a sale coming to light for the ministry’? And she said ployees have also questioned sales dealers from July 1. earlier this week. ‘no I don’t,” they told Radio NZ whether their employment was The remaining dealer net- But now Stuffis reporting terminated for raising con- works’ capabilities are being that the sale recommenda- Electric car makes cerns about invoices supplied extended to include full BMW tion came directly from the by Harrison. i service, enabling the compa- sense for around port during a meeting with the ny’s entire network to support council officials. town: AA Association working both private and corporate It makes economic sense to customers in New Zealand. buy an electric car for driving on balancing books May 22 around town, and to hire a big The Imported Motor Vehi- Peugeot and Citroën petrol-driven car for annual cle Industry Association has find new home at holidays with the family, the released its annual report and MTF reports $4.4 appears to be in good health Armstrong Motor New Zealand Automobile As- million half year profit sociation (AA) says. despite a financial loss. Group A surge in new and used cars The organisation says it The association opened its Prominent dealer Rick Arm- sales is one of the reasons would also make sense to use books and issued its chief ex- strong is moving into distribu- behind Motor Trade Finance’s an electric car for a few extra- ecutive and chairman’s reports tion after acquiring the rights (MTF) $4.4 million after tax, long trips besides summer this week in anticipation of its to Peugeot and Citroen. half yearly profit. holidays, Radio NZ reports Annual General Meeting in July. Newly formed company That’s up from $2.9 million AA principal adviser Mark The association says in the Auto Distributors New Zea- on the same period last year. Stockdale bases his logic on report a loss of $118,587, mainly land Limited will represent Sales have increased 36% the fact that people use their attributable to a downturn in the brands. from the same period last year, cars for short trips around income from technical services, It is still part of the Arm- the company told the NZX in town most of the time, which is disappointing, but it remains in strong Motor Group, although its latest update. is ideal for electric vehicles. excellent financial health. it remains independent of Armstrong’s retail operations. May 23 May 25 May 26 Isuzu dealers named GM International Toyota most trusted Dealer relationships EV fleet hits 3500 car brand help Simplify New Zealand’s electric vehicle Grandmasters Toyota has picked up the fleet hit a new milestone today, Eight Kiwi Holden and Isuzu title of top car brand in the succeed reaching 3500 vehicles. Truck dealers are among the Reader’s Digest Most Trusted Developing relationships with The Ministry of Transport 116 dealers from 13 markets re- Brand awards. some of the biggest dealers reported the number in a tweet cently named GM International It came out ahead of Nis- around the country has helped this afternoon, pointing out the Grandmasters in New York City. san and Mercedes-Benz in the automotive website Simplify. target for 2017 is to hit 4000 by They reward GM’s best category. co.nz solidify its customer base. the end of the year. of the best dealers in each Hertz, beat out Avis and The company negotiates region for their excellence, Budget for the top rental car directly with its dealer net- with winners selected based company, while BMW claimed work on price, trade ins, test on vehicle and parts sales, the top motorcycle brand prize drives, finance and delivery of service, customer satisfaction ahead of Honda and Yamaha. the vehicle so the customer and facility standards. doesn’t have to visit the deal- “Congratulations to all of ership. our winning dealers. You have May 24 “These partnerships with Register for been instrumental in the growth dealers have just come of Holden in New Zealand and Independent look at through relationships we have you have set a great example MoT fraud built,” company co-founder for your fellow dealers,” Holden Glenn Wilson says. FREE New Zealand managing director The Ministry of Transport has news updates Kristian Aquilina told the Kiwi set up an “independent pro- Auditor-general dealers at the awards dinner. cess” to look at the handling of a $750,000 fraud case involv- stands aside in wake Receive ing its former manager, turned of transport inquiry three news May 18 convicted fraudster Joanne Auditor-general Martin Mat- Harrison. thews has temporarily stepped alerts a week to Sale suggestion from It includes allegations by down from the post, requesting your email Ports of Auckland? two former ministry employ- an independent person review ees who say they lost their his suitability for the role. Rumours that the Ports of jobs after questioning some Questions have been raised Auckland has suggested it be of the invoices Harrison was about Matthews’ leadership www.autotalk.co.nz sold into private hands have signing off,Stuff reports. in his previous role heading

44 | AUTOTALK JUNE 2017 | www.autotalk.co.nz AUSSIETALK

AUSSIE TALK AutoTalk’s senior motive, overseas distribution A Filipino car dealer who Aussie journalist of brands such as Maserati in lived in Australia under a false Geoff Dobson DIARY Australia, New Zealand and looks back at the name for 20 years has been major stories in the South Africa, Fiat Chrysler sentenced to a lengthy jail past month on our

Geoff Dobson Geoff Automobiles (FCA) in New term in southern California Austrailian website Zealand and LDV in Australia. Eminiano Jun Reodica AutoTalk The company also has a joint – autotalk.com.au received ten years in prison venture company, ASV, with and was ordered to pay $30 starting immediately. The the Walkinshaw Automotive million in restitution after sale is scheduled to run until Group, that remanufactures being found guilty of defraud- May 8 the plant officially closes on to right hand drive ing banks of $64 million in the October 3. Upon the closure, for sale in Australia and New 1980s, abs-cbn.com reports. Stopping Australian GraysOnline will begin a com- Zealand. Reodica was president of manufacturing yields prehensive online auction of the Grand Wilshire Group of “strong profitability”: all remaining assets, a process Companies – the third largest which will continue until the May 16 car dealership in the US at the Holden end of February. time. Holden is still adamant ASIC warning to car manufacturing its cars in dealers supported by Honda awards top Australia is economically May 11 dealers unsustainable. AADA Honda Australia has named That’s six months before it A ban given to a man en- ASIC acts against car five dealers as recipients of closes assembly plants there gaged in credit activities at its Dealer Excellence Awards for good. But the brand says yard loan-writer a used vehicle dealership is – one a three-time winner. there is “no sugar coating” Adam Edward Greene has supported by the Australian The brand held its annual significant challenges ahead, been banned from engaging Automotive Dealer Associa- awards in Sydney last month, drive.com.au reports. in credit activities by the Aus- tion (AADA). with general manager, dealer The manufacturer released tralian Securities and Invest- Its chief executive officer business, Robert Thorp explain- its 2016 financial data on ments Commission (ASIC). David Blackhall says the action ing the awards recognise all- Thursday, recording an after- Greene wrote and submit- by the Australian Securities round excellence in dealership tax profit of $27.3 million for ted loans for customers buy- and Investments Commission management, operations and its national sales company op- ing vehicles from Combined (ASIC) is a clear indication ASIC exemplary customer service. erations, the division’s second Motor Traders, a Cranbourne will not tolerate any illegal “Assessments have been consecutive year in the black. used-car dealership, between business practice. based on a series of specific Combined with its manu- 2014 and 2015. criteria, measured objectively, facturing results, the brand ASIC found that four loans Sime Darby exits which provide a solid indica- recorded a $125.5m profit submitted by Greene and ap- distribution business proved by Esanda, a division of tion of business performance Sime Darby Motors has in 2016,” Thorp says. ANZ, contained false informa- announced it is exiting car May 10 tion and two of those loans distribution in New Zealand contained false documents and Australia – dropping the May 24 Asset sale signals that were not given to him by Peugeot, Citroen and DS the applicants. end of toyota brands. National lobby group Inchscape, which distrib- manufacturing in utes Subaru, has acquired the for electric cars australia May 15 assets relating to the brands established The start of a massive asset in Australia. It is expected The Electric Vehicle Council sale at Toyota Australia’s Al- Neville Crichton that, from June 1, it will take has been launched in Can- tona North plant signals the weds over distribution. berra this week to drive elec- end of Toyota automobile Kiwi rich-lister Neville Crich- In New Zealand, the assets tric car uptake in Australia. manufacturing in Australia ton, 71, based in Sydney, wed have been acquired by the Rick A $390,000 grant from after more than 50 years. Nadi Hasandedic, 38, at the Armstrong Motor Group. the Australian Renewable GraysOnline and Hilco University of Sydney’s historic Energy Agency will bolster the Industrial Acquisitions B.V. Great Hall on Sunday. council, the grant announced are managing the entire Last year’s NBR Rich List May 19 by federal environment min- machinery and equipment put Crichton’s fortune at ister Josh Frydenberg as the sale process at the 31 hectare $130 million after he made a Dealer who fled to government aims to increase Melbourne site. considerable amount dealing Australia gets ten electric vehicle uptake, re- The initial private treaty in luxury cars. ducing emissions, the Sydney sale will be managed by them, His company, Ateco Auto- years Morning Herald reports. banner to come Australian Register for FREE news updates -Receive three news alerts to your email each week THE VEHICLE DEALER’S NEWS SOURCE autotalk.com.au

AUTOTALK JUNE 2017 | www.autotalk.co.nz | 45 DIESELTALK

Forestry is a regional success industrial and marine engines story and as a result Eastland in both Australia and New Port needs moderate expan- Zealand from July 1. DIESELtalk editor sion to keep up, says general Power Systems will also Robert Barry manager Andrew Gaddum. represent Power looks at the month DIARY gone by on “We can handle 2.9 million Systems in Papua New Guinea dieseltalk.co.nz tonnes of wood per year but (PNG), Solomon Island, Robert Barry Robert -daily news for the with a predicted 5 million tonnes Vanuatu, New Caledonia, Fiji, heavy transport and of wood coming by 2024, we Samoa, Tonga, Cook Islands equipment sectors. need to make some changes.” and French Polynesia. means that the Go Wellington John Deere Power Systems trolley bus fleet will soldier on EROAD announcing is a manufacturing division of to October rather than finish full year results Deere and Company providing May 2 up in June as initially expected. Road transport GPS-based solu- engines designed to meet the needs of the agricultural, ma- Ports of Auckland Greater Wellington Re- tions provider, EROAD Limited, gional Council chairperson intends to release its financial rine, forestry, construction and buys Nexus Logistics Chris Laidlaw confirmed to results for the fiscal year ended many OEM customers around Ports of Auckland (POAL) is ac- Fairfax NZ that the trolley 31 March 2017 on Tuesday, May the world. quiring Netlogix’s 50% share- bus fleet would continue 30, 2017, before 8:30am. holding of Nexus Logistics and until later this year as testing It will host a conference its 100% subsidiary Conlinxx. scheduled for late 2016 is now call at 9:30am till 10:15am May 29 The acquisition is part of just beginning on the Wright- on Tuesday, 30 May 2017 to POAL’s strategy to develop a speed powered bus. review the results. Steady tractor sales national supply chain network Wrightspeed founder Ian EROAD is broadcasting the reflect continuing offering full logistics services Wright was in Wellington as a conference over the internet primary confidence through the Auckland seaport guest speaker for the MTA100 via a webinar service. Sales of tractors are remain- and its North Island freight on April 29, confirming to the ing steady in the year to date hubs. audience that the company compared to the same time in Nexus Logistics is what is was yet to deliver its first bus. May 15 known as a ‘4PL’ – a company 2016, demonstrating con- which helps businesses use ex- NZ Bus biggest tinuing confidence within the Z Energy announces primary industry, says NZ Trac- isting networks to move freight loser in Wellington more efficiently. tripled profit and tor and Machinery Association contract shake up biodiesel delay (TAMA) vice president, Roger From mid-2018 Greater Due to the acquisition of the Nehoff. May 5 Wellington Regional Council Caltex and Challenge! Service Nehoff says in the four (GWRC) is appointing Master- station network from Chev- months to the end of April, Heavy vehicle speed ton-based Tranzit Group Ltd as ron New Zealand, Z Energy is the total number of tractor the preferred bidder for eight reporting that it’s annual profit sales was 803 compared to limit should remain contracts which represent 60% has more than tripled in the 796 during the same period at 90km/h of its bus services. fiscal year. in 2016, demonstrating that Despite NZTA’s proposal to in- Palmerston-based Uzabus Z Energy says it is also overall New Zealand’s primary crease the light vehicle speed is the preferred GWRC partner pushing out the commission- industry was stable limit on expressways in the lat- for the bus contracts in Kapiti ing timetable for the planned est draft Land Transport Rule, representing 6% of the avail- $26 million biodiesel plant Road Transport Forum able bus services. at Wiri, Auckland, which is New Zealand’s news source for road transport, logistics & heavy equipment industries chief executive Ken Shirley is Incumbent NZ Bus, which is running 12 months behind its reiterating the industry’s posi- owned by Infratil, runs 73% of original schedule. tion that the speed limit for the bus services in the Greater It hopes to supply the upper trucks and light vehicles tow- Wellington Regional Council North Island commercial and Register for ing a trailer or caravan should jurisdiction is the biggest loser retail markets with a 5% bio- remain at 90km/h in the shake up under the new diesel blend from the middle “An increase to 100km/h to public transport operating of 2017. preserve the 10km/h speed dif- model (PTOM) and will be left FREE ferential with light vehicles would holding 28%. news updates not be the right thing to do,” May 18 says Shirley. “For example, lifting the rate for trucks significantly May 12 John Deere Power Receive increases the risk of vehicle rollo- Systems appoint three news alerts ver, which is a major concern for Eastland Port all heavy vehicle drivers.” pushing for extra new Trans-Tasman to your email berth distributor each week Wrightspeed delay Following a review of the Aus- Eastland Port is pushing for reprieves Wellington tralasian business, John Deere permission to extend its wharf Power Systems is selecting trolley bus fleet to add an extra berth as for- Power Equipment as the new A delay in testing the NZ Bus estry continues to boom in the www.dieseltalk.co.nz distributor for John Deere Wrightspeed prototype bus Gisborne area.

46 | AUTOTALK JUNE 2017 | www.autotalk.co.nz EVTALK

a McLaren MP4 12C in four This year IRD has also set short drag races at Ardmore mileage rates for hybrid and EV TALK Airport in South Auckland on electric cars. Sunday. EVtalk’s But a New Zealand record managing editor DIARY attempt to get as many May 17 looks at the electric vehicles (EVs) in one month gone by on place fell short by about six. Increased BMW i

Richard Edwards Richard EVtalk.co.nz Ninety-four EVs arrived coverage when at least 100 were BMW Group New Zealand is needed. extending its i network across A controversial trial allowing the country. electric vehicles to access five May 9 Wellington’s Winger BMW May 2 Auckland special vehicle lanes and Christchurch BMW will join Auckland City BMW as has been hailed as a success Tesla posts bigger First Kiwi 3D-printed overall by its proponent, the official i sales dealers from electric car being NZ Transport Agency. than expected loss July 1. The 14-day trial in March Tesla is reporting a US$330 The remaining dealer net- built in South provided a “greater under- million (NZ$478 million) loss works’ capabilities are being Auckland standing of operational re- for the first three months of extended to include full New Zealand’s first 3D-printed quirements” as well as “quali- the year ahead of the Model 3 BMW i service, enabling the electric car will come from tative information relating to sedan launch. company’s entire network That contrasts with pre- South Auckland. the value of the incentive to to support both private and dictions of a US$282 million Ira Munn is working on electric vehicle drivers”, the corporate customers in New The Drop – a three-wheeled (NZ$408 million) loss a year agency says. Zealand. electric car expected to be Trial feedback indicates earlier, CNN reports. on the market by March 2018 most respondents (94%) The company posted at a cost of about $10,000, would use additional special revenue of US$2.7 billion May 23 Stuff reports. vehicle lanes long-term. (NZ$3.9 billion), more than He’s based at Otara’s Ac- double from a year earlier, Dealer leads EV celerating Aotearoa, a char- May 5 fuelled by shipping a record discussion ity supporting technology 25,051 cars. Enthusiastic owners of education and development. Wrightspeed delay Mitsubishi Outlander PHEVs – and prospective buyers – reprieves Wellington May 11 got together last week at an May 3 trolley bus fleet Auckland dealership function. A delay in testing the NZ Bus Electric added to Simon Lucas Mitsubishi Electric rubbish Wrightspeed prototype bus vehicle register hosted the event, celebrat- truck hits the road means that the Go Wellington The national Motor Vehicle ing the launch of the up- The first electric vehicle to trolley bus fleet will soldier Register has been updated to dated 2017 version of New be used exclusively for refuse on to October rather than reflect the range of new driv- Zealand’s most popular new collection by a New Zealand finish up in June as initially etrains now in vehicles being plug-in car. waste management company expected. sold in New Zealand. A panel discussion, lead has begun operating as part of Greater Wellington Re- The addition of electric by dealer principal Simon a partnership with Countdown gional Council chairperson and a range of hybrid options Lucas, discussed the electric supermarkets. Chris Laidlaw confirmed to take the list of engines that a vehicle market, their usage Waste Management Fairfax NZ that the trolley car can be registered under and the Outlander. flagged its move to EVs in bus fleet would continue from six to 16. September last year. The until later this year as testing The new definitions will company runs a fleet of more scheduled for late 2016 is become active on July 1. than 200 cars and 800 trucks. now just beginning on the Waste Management man- Wrightspeed powered bus. aging director Tom Nickels, Wrightspeed founder Ian May 15 says it is trialling the new Wright was in Wellington as a trucks as part of the plan to guest speaker for the MTA100 Rise in mileage rates on April 29, confirming to the Employers will be shelling out progressively shift to EVs audience that the company slightly more in mileage pay- over the next five years. was yet to deliver its first bus. ments to their staff in the 2017 financial year. Keep up with the May 4 May 8 Mileage rates for both Electric Vehicle petrol and diesel fuel vehicles industry news Electric vehicle have been increased by Tesla torches Inland Revenue (IRD) to 73 Auckland special McLaren 4-0 cents per kilometre, up from lanes trial hailed a A Tesla electric car caned 72 cents. www.evtalk.co.nz success

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