Introduction to Mass Section 1 Communication Theory
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INTRODUCTION TO MASS S E C T I O N 1 COMMUNICATION THEORY grand theory Theory designed to describe and explain all aspects of a given phenomenon mass communication When a source, typically an organization, employs a technology as a medium to communicate with a large audience Listserv Software employed to manage online mailing lists, bulletin boards, or discussion groups that cover a variety of subjects mediated communication Communication between a few or many people that employs a technology as a medium interpersonal communication Communication between two or a few people, typically face-to-face social scientists Scientists who examine relationships among phenomena in the human or social world causality When a given factor influences another, even by way of an intervening variable causal relationship When the alterations in a particular variable under specific conditions always produce the same effect in another variable scientific method A search for truth through accurate observation and interpretation of fact hypothesis A testable prediction about some event empirical Capable of being verified or disproved by observation third-person effect The idea that “media affect others, but not me” theory Any organized set of concepts, explanations, and principles of some aspect of human experience ontology The nature of reality, what is knowable epistemology How knowledge is created and expanded axiology The proper role of values in research and theory building postpositivist theory Theory based on empirical observation guided by the scientific method intersubjective agreement When members of a research community independently arrive at similar conclusions about a given social phenomenon hermeneutic theory The study of understanding, especially by interpreting action and text social hermeneutics Theory seeking to understand how those in an observed social situation interpret their own lot in that situation text Any product of social interaction that serves as a source of understanding critical theory Theory seeking emancipation and change in a dominant social order structure In critical theory, the social world’s rules, norms, and beliefs agency In critical theory, how humans behave and interact within the structure dialectic In critical theory, the ongoing struggle between agency and structure normative media theory Theory explaining how a media system should operate in order to conform to or realize a set of ideal social values epistemic values High standards in the conduct of research and theory development nonepistemic values The place of emotion, morals, and ethics in research and theory development bracket In interpretive theory, setting values aside SUMMARY As we move ever more deeply into the ever evolving communication revolution, we need an understanding of mass communication theory to guide our actions and decisions. This understanding recognizes that all social theory is a human construction and that it is dynamic, always changing as society, technology, and people change. This dynamism can be readily seen in the transformation of our understanding of the process of mass communication itself. New communication technologies have changed traditional notions of the mass audience, the mass communicator, and the relationships between the two. To understand this change, we rely onsocial science and its theories. Social science is often controversial because it suggests causal relationships between things in the environment and people’s attitudes, values, and behaviors. In the physical sciences, these relationships are often easily visible and measurable. In the study of human behavior, however, they rarely are. Human behavior is quite difficult to quantify, often very complex, and often goal oriented. Social science and human behavior make a problematic fit. The situation is even further complicated because social science itself is somewhat variable—it is many different things to many different people. Nonetheless, the systematic inquiry into mass communication relies on theories—any organized set of concepts, explanations, and principles of some aspect of human experience. The explanatory power of mass communication theory, however, is constantly challenged by the presence of many media, their many facets and characteristics, their constant change, an always-developing audience, and the ever-evolving nature of the societies that use them. Still, social theorist shave identified four general categories of communication theory. Two are representational, postpositivist theory (theory based on empirical observation guided by the scientific method) and hermeneutic theory (the study of understanding, especially by interpreting actions and texts). A third, critical theory, seeks emancipation and change in a dominant social order. While these types of theory have a commitment to an increased understanding of the social world, they differ in their goals, their ontology (the nature of reality, what is knowable), their epistemology (how knowledge is created and expanded), and their axiology (the proper role of values inresearch and theory building). As such, postpositivist theory is traditionally social scientific; hermeneutic theory is based on interpretation of texts (and the product of any social interaction can serve as a text); and critical theory, in seeking change, studies the struggle—the dialectic—between a society’s structure (its rules, norms, and beliefs) and its agency (how people interact in the face of that structure). Finally, there is a fourth type of mass communication theory, one that is neither representational nor seeking change: normative theory—theory designed to judge the operation of a given media system against a specific social system’s norms or ideals. C H A P T E R 2 FOUR ERAS OF MASS COMMUNICATION THEORY convergence The erasure of distinctions among media elites People occupying elevated or privileged positions in a social system mass society theory Perspective on Western, industrial society that attributes an influential but often negative role to media penny press Newspapers that sold for one penny and earned profits through the sale of increased numbers of readers to advertisers yellow journalism Newspaper reporting catering to working and other lower social class audiences using simple, often sensational content capitalists Economic elites whose power was based on the profits they generated and then reinvested limited-effects theory View of media as reinforcing existing social trends and strengthening rather than threatening the status quo administrative theories Media theories used to guide practical decisions for various organizations administrative research Research that examines audiences to interpret consumer attitudes and behaviors; the use of empirical research to guide practical administrative decisions elite pluralism Theory viewing society as composed of interlocking pluralistic groups led by opinion leaders who rely on media for information about politics and the social world Red Scare Period in U.S. history, late 1950s to early 1960s, in which basic freedoms were threatened by searches for “Reds,” or communists, in media and government reductionism Reducing complex communication processes and social phenomena to little more than narrow propositions generated from small-scale investigations neo-Marxism Social theory asserting that media enable dominant social elites to maintain their power British cultural studies Perspective focusing on mass media and their role in promoting a hegemonic worldview and a dominant culture among various subgroups in a society deterministic assumptions Assumptions that media have powerful, direct effects cultural criticism Collection of perspectives concerned with the conflict of interests in society and the ways communication perpetuates domination of one group over another framing theory Assertion that people use expectations of the social world to make sense of that social world media literacy The ability to access, analyze, evaluate, and communicate media messages levels of analysis The focus of a researcher’s attention, ranging from individuals to social systems macroscopic theory Attempts to explain effects at the cultural or societal level microscopic theory Attempts to explain effects at the personal or individual level SUMMARY Mass communication theory, in fact all theory, is a human construction, an active effort by communities of scholars to make sense of their social world. Scholarly communities differ in what they want to accomplish with the theories they build and champion. And because mass communication theory is built during specific social and political times and in specific technological and media contexts, it is also dynamic; that is, mass communication theories are ever changing. As such, our contemporary understanding of mass communication theory is the product of four eras of development. The era of mass society theory is characterized by overinflated fears of media’s influence on “average” people and overly optimistic views of their ability to bring about social good. Powerful social and cultural elites, who saw the traditional social order that was serving them so well undermined by popular media content, were the primary advocates of the former view. Urban elites—the new capitalists whose power was increasingly based on industrialization and urbanization—viewed technology, including the mass media, as facilitating control over the physical environment, expanding human productivity, and generating new forms of material wealth. Both