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Tenerife South Airport 2019 · 2020 / 20/2/2019 MAPA Tenerife South Canary Islands Aena Spanish Airports (excluding MCV, QSA, SBO exclusive for GA) 1/1 20/2/2019 CONTENTS Contents Tenerife South Highlights Tenerife South Airport Traffic statistics Route maps Passenger profile Operational data Infrastructures & facilities Quality, environment & awards Measures against COVID-19 Our commitment with sustainability Incentives & marketing support Annex: Traffic statistics 1/1 Highlights 2019 · 2020 Tenerife South 2019 2020 11,2M 3,4M % Var. previous year % Var. previous year Pax 1,1 % -69,6 % 70K 30K % Var. previous year % Var. previous year Ops 0,5 % -57,4 % 2,2M 806K % Var. previous year % Var. previous year Cargo -11,9 % -63,2 % Source: Aena. Provisional non-audited data 2020 (round trip) / 13/2/2020 HIGHLIGHTS (web) Highlights 2019 Tenerife South Avg. pax / week Avg. ops / week 214,8K 1.351 27 55 268 Domestic Low cost 21 Destinations * * * International 57 % Routes Countries 133 Airlines 247 86% holidays H24 airport · Residence · · Runway cap. · 8% TFS apt. province Ops. dep: 21 7% rest of Spain Ops. arr: 21 Pax profile 85% foreign Info Total ops: 33 Sources: * + 5,000 pax/year. Aena 2019 (round trip) Aena surveys 1/1 Traffic statistics Tenerife South Annual traffic evolution Pax % Var. Pax 14,9% 7,4% 1,1% 11,2M 11,0M 11,2M 0% 10,5M -0,6% -1,8% 9,1M -20% -40% 3,4M -69,6% -60% 2015 2016 2017 2018 2019 2020 Monthly traffic evolution · 2019 1.108K 1.019K 982K 991K 954K 943K 1,0M 892K 913K 923K 829K 795K 821K 0,5M 0,0M 1 Ene 2 Feb 3 Mar 4 Abr 5 May 6 Jun 7 Jul 8 Ago 9 Sep 10 Oct 11 Nov 12 Dic 55 % Source: Summer season Aena. Provisional non-audited data 2020 (round trip) / 13/2/2020 STATISTICS (Mdos INT) Traffic statistics 2019 Tenerife South Traffic distribution Main countries * International market share pax Total countries * 40 % 15 % 10 % 4 % 4 % 26 90% 10,0M international pax -0,2 % var. previous year Domestic 10% 1,1M domestic pax 14,4 % var. previous year 4,5M 1,6M 1,1M 0,5M 0,4M United Germany Spain Belgium Italy Source: Kingdom * + 5,000 pax/year. Aena 2019 (round trip) 1/1 13/2/2020 STATISTICS (Destinos) Traffic statistics 2019 Tenerife South * market share Main destinations pax 8 % 6 % 4 % 3 % 3 % 3 % 3 % 2 % 2 % 2 % 871K 698K 405K 382K 345K 334K 330K 275K 246K 245K Manchester London LGW London STN Birmingham AS Dusseldorf DUS East Midlands Brussels BRU Dublin Edinburgh Madrid-Barajas Source: * + 5,000 pax/year. Aena 2019 (round trip) 1/1 13/2/2020 STATISTICS (Cias) Traffic statistics 2019 Tenerife South Main airlines * Domestic International Ryanair 530K 1.929K Airline Pax % Var. Share Routes * Ryanair 2.459.803 6 % 22 % 44 Jet2.com 1.256K Jet2.com 1.256.228 25 % 11 % 9 easyJet 951.096 19 % 9 % 20 easyJet 951K TUI Airways 900.167 0 % 8 % 20 Norwegian 601.896 -9 % 5 % 18 TUI Airways 900K Thomas Cook UK 477.454 -25 % 4 % 10 TUI fly 473.741 -6 % 4 % 14 Norwegian 514K Condor 470.742 -1 % 4 % 7 TUI fly Belgium 343.648 -3 % 3 % 7 Thomas Cook UK 477K Iberia Express 206.628 9 % 2 % 1 TUI fly 473K Airlines Lowcost Charter Condor 470K 55 57 % 15 % TUI fly Belgium 333K 6M 2M Iberia Express 207K Pax Pax Source: * + 5,000 pax/year. Aena 2019 (round trip) 1/1 13/2/2020 MAP (España) Route map · Domestic · 2019 Tenerife South Pax 1,1M Share 10,2 % Destinations 17 Routes 21 Canary Islands Destination New destination Source: Destination: +5,000 pax/year Aena 2019 (round trip) New destination: +5,000 pax and -1,000 pax previous year Destination: airport pair. Route is destination by airline 1/1 20/2/2020 MAP (Europa) Route map · Europe · 2019 Tenerife South Pax 10M Share 89,6 % Destinations 116 Routes 247 Top countries Destinations United Kingdom 22 Germany 20 Italy 8 Netherlands 5 Belgium 4 Source: Aena 2019 (round trip) Destination: +5,000 pax/year Destination Destination: airport pair. Route is destination by airline New destination: +5,000 pax and -1,000 pax previous year New destination 1/1 4/5/2020 PAX PROFILE Passenger profile 2019 Tenerife South Gender Reason for travelling Residence 8% TFS apt. province 50 % 50 % 4 % Man Woman Business 7 % 85 % Age 86 % Rest of Spain Foreign Holidays < 15 6 % 15-29 19 % 8 % Nationality 30-49 35 % VFR 50-64 24 % 2 % 13 % 87 % >64 15 % Other Spain Foreign Source: Aena surveys EMMA 2019 (sample=3,374) 1/1 20/2/2019 OP. DATA Operational data Tenerife South Capacity 12 M passenger Summer 21 Arrivals Departures Terminal capacity Pax/H 3,000 3,000 Arrivals Departures Total Runway 21 21 33 capacity Commercial aviation parking stands: 42 Air bridge: 8 Altitude (reference point): 64 m 1 A-320-NEO 1 B-747-400 Code OACI: GCTS Reference temperature: 28ºC 7 A-321-NEO 3 B-767-300 Code IATA: TFS Service timetable (UTC): H-24 7 A-330-300 3 B-777-300 Fire category: 7 (H24) and 8/9 requested PPR 6h. 3 B-737-800 5 General Aviation 9 B-737-800MAX Runway: 8 B-737-900MAX 07/25 (3,200 x 45 m) 1/1 20/2/2019 INFRA Infrastructures & facilities 2019 Tenerife South 1 118 2 Terminal building Runway 1 (861 m ) Check-in counters CAT I VIP lounge Security 34 44 15 (4,063 m2) personnel Boarding Parking places Restaurants and gates 8 cafeterias Boarding airbridges 2 15 2,519 20 (4,145 m ) H-24 Baggage reclaim Shops and duty Parking offer carousel free Wifi area Passengers info Luggage trolleys Car hire Tax refunds Banking services Meet & Assist Vending machines Lost and Found Luggage services Accessibility for PMR Special needs passengers Medical care Families Fast lane 1/1 20/2/2019 QA Quality, environment & awards Tenerife South The airport is focused on having the best image possible. Tenerife South Airport has implemented an Integrated Quality and Environmental Management System, certified according to ISO 9001 and ISO 14001 standards. By the end of 2003 the airport is in the European EMAS register, that promotes the improvement of environmental performance. The Airport gained recognition from the Premio Solidario ONCE Canarias (ONCE Canarias Charity Prize), under the Public Administration Level category, for offering an appropriate quality of service to people with reduced mobility in 2018. Tenerife South Airport was certified by the Spanish Aviation Agency (AESA), according to EU 139/2014 regulation. As part of the environmental initiative the airport has implemented efficient energetic actions focused on reduction of CO2 emissions. Yearly quality surveys for airlines and passengers are carried out in order to monitor their perception of the airport services. 1/1 More than 90 measures against COVID-19 Tenerife South Through the different airport processes This certificate recognizes the airport's commitment to prioritizing health and safety measures in accordance with ICAO Council Aviation Restart Task Force recommendations and in alignment with the joint EASA and ECDC Aviation Health Safety Protocol and ACI EUROPE's Guidelines for a Healthy Passenger Experience at Airports. Access restriction only to passengers, people accompanying minors and people with disabilities or with reduced mobility Reinforcement of the cleaning and disinfection of all common use surfaces and improvement of the ventilation procedures at the Terminal Building Reinforcement of the physical distance (1.5 meters) in all waiting areas (including lifts, fingers…) Installation of Protective Screens and use of PPEs Availability of COVID information measures for passengers all time (including through the Public Address System) Implementation of Border Health Control for international arrival passengers (thermal screening and medical staff assistance) Implementation of measures and protocols also in shopping areas, restaurants, VIP lounges, parkings… / 1/4/2019 QA Our commitment with sustainability AENA and the FTSE4Good Index. Sustainable Development Goals Aena has satisfied the requirements of FTSE4Good to become a constituent of the FTSE4Good Index Series. We guarantee sustainable consumption modalities UN Global Compact. We generate a sustainable Aena has adhered to the Global Compact by economic growth supporting its ten principles since 2017. We promote diversity and social inclusion Carbon Disclosure Project (CDP). Aena has achieved an A rating, the maximum We strengthen partnerships to score in 2020, above the average in its achieve sustainable goals sector. We protect the environment and Community for Climate. Aena fight against climate change participates in this Community with others organizations that are aware of the urgent need to act against climate change. More significant projects Renewable energy · Photovoltaic plan · 100% purchase electricity through renewable energy guarantees or origin Sustainable mobility · Charging points for electric vehicles · Eco -cars fleet plan Climate Action Plan · It includes appropriate management, monitoring and communication mechanisms Aena will be the first company in Spain and one of the first around the world to inform shareholders yearly of its strategy against climate change from its Climate Action Plan. 19/2/2019 INCENTIVES Incentives & marketing support Tenerife South Incentives and discounts A very diverse programme of rate incentives for airlines Business ,(f) Incentives and discounts opportunities Marketing Support Marketing campaigns to promote new routes Marketing (§) Marketing Support 1/1 Annex · Traffic statistics Tenerife South 2019 2020 Main destinations 11,2M 3,4M Destination 2019 2020 %Var. % Var. previous year % Var. previous year Pax 1,1 % -69,6 % Manchester 870.790 238.500 -73 % London LGW 698.663 172.159 -75 % London STN 405.419 105.673 -74 % Birmingham 382.236 101.289 -74 % Main countries AS Madrid-Barajas 345.310 127.537 -63 % Dusseldorf DUS 333.616 111.251 -67 % Pax 2019 Pax 2020 %Var.
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