Tenerife South Airport 2019 · 2020

/ 20/2/2019 MAPA South

Canary Islands

Aena Spanish Airports (excluding MCV, QSA, SBO exclusive for GA) 1/1 20/2/2019 CONTENTS Contents Tenerife South

Highlights

Tenerife South Airport

Traffic statistics Route maps Passenger profile Operational data Infrastructures & facilities Quality, environment & awards

Measures against COVID-19 Our commitment with sustainability Incentives & marketing support Annex: Traffic statistics

1/1 Highlights 2019 · 2020 Tenerife South 2019 2020 11,2M 3,4M

% Var. previous year % Var. previous year Pax 1,1 % -69,6 %

70K 30K

% Var. previous year % Var. previous year Ops 0,5 % -57,4 %

2,2M 806K

% Var. previous year % Var. previous year Cargo -11,9 % -63,2 %

Source: Aena. Provisional non-audited data 2020 (round trip) / 13/2/2020 HIGHLIGHTS (web) Highlights 2019 Tenerife South

Avg. pax / week Avg. ops / week 214,8K 1.351

27 55 268 Domestic Low cost 21 Destinations * * * International 57 % Routes Countries 133 Airlines 247

86% holidays H24 airport · Residence · · cap. · 8% TFS apt. province Ops. dep: 21

7% rest of Ops. arr: 21

Pax profile 85% foreign Info Total ops: 33

Sources: * + 5,000 pax/year. Aena 2019 (round trip) Aena surveys 1/1 Traffic statistics Tenerife South

Annual traffic evolution

Pax % Var. Pax

14,9% 7,4% 1,1% 11,2M 11,0M 11,2M 0% 10,5M -0,6% -1,8% 9,1M -20%

-40%

3,4M -69,6% -60%

2015 2016 2017 2018 2019 2020

Monthly traffic evolution · 2019

1.108K 1.019K 982K 991K 954K 943K 1,0M 892K 913K 923K 829K 795K 821K

0,5M

0,0M 1 Ene 2 Feb 3 Mar 4 Abr 5 May 6 Jun 7 Jul 8 Ago 9 Sep 10 Oct 11 Nov 12 Dic

55 % Source: Summer season Aena. Provisional non-audited data 2020 (round trip) / 13/2/2020 STATISTICS (Mdos INT) Traffic statistics 2019 Tenerife South

Traffic distribution Main countries * International market share pax

Total countries * 40 % 15 % 10 % 4 % 4 % 26 90% 10,0M international pax -0,2 % var. previous year

Domestic

10% 1,1M domestic pax

14,4 % var. previous year 4,5M 1,6M 1,1M 0,5M 0,4M

United Germany Spain Italy Source: Kingdom * + 5,000 pax/year. Aena 2019 (round trip) 1/1 13/2/2020 STATISTICS (Destinos) Traffic statistics 2019 Tenerife South

* market share Main destinations pax

8 % 6 % 4 % 3 % 3 % 3 % 3 % 2 % 2 % 2 %

871K

698K

405K 382K 345K 334K 330K 275K 246K 245K

Manchester London LGW London STN Birmingham AS Dusseldorf DUS East Midlands Brussels BRU Dublin Edinburgh Madrid-Barajas

Source: * + 5,000 pax/year. Aena 2019 (round trip) 1/1 13/2/2020 STATISTICS (Cias) Traffic statistics 2019 Tenerife South

Main airlines *

Domestic International

Ryanair 530K 1.929K Airline Pax % Var. Share Routes *

Ryanair 2.459.803 6 % 22 % 44 Jet2.com 1.256K Jet2.com 1.256.228 25 % 11 % 9 easyJet 951.096 19 % 9 % 20 easyJet 951K TUI Airways 900.167 0 % 8 % 20 Norwegian 601.896 -9 % 5 % 18 TUI Airways 900K Thomas Cook UK 477.454 -25 % 4 % 10 TUI fly 473.741 -6 % 4 % 14

Norwegian 514K 470.742 -1 % 4 % 7 TUI fly Belgium 343.648 -3 % 3 % 7

Thomas Cook UK 477K Express 206.628 9 % 2 % 1

TUI fly 473K Airlines Lowcost Charter Condor 470K

55 57 % 15 % TUI fly Belgium 333K 6M 2M 207K Pax Pax

Source: * + 5,000 pax/year. Aena 2019 (round trip) 1/1 13/2/2020 MAP (España) Route map · Domestic · 2019 Tenerife South

Pax 1,1M

Share 10,2 %

Destinations 17

Routes 21

Canary Islands

Destination

New destination

Source: Destination: +5,000 pax/year Aena 2019 (round trip) New destination: +5,000 pax and -1,000 pax previous year Destination: airport pair. Route is destination by airline 1/1 20/2/2020 MAP (Europa) Route map · Europe · 2019 Tenerife South

Pax 10M

Share 89,6 %

Destinations 116

Routes 247

Top countries Destinations

United Kingdom 22 Germany 20 Italy 8 Netherlands 5 Belgium 4

Source: Aena 2019 (round trip) Destination: +5,000 pax/year Destination Destination: airport pair. Route is destination by airline New destination: +5,000 pax and -1,000 pax previous year New destination 1/1 4/5/2020 PAX PROFILE Passenger profile 2019 Tenerife South

Gender Reason for travelling Residence

8% TFS apt. province 50 % 50 % 4 % Man Woman Business 7 % 85 % Age 86 % Rest of Spain Foreign Holidays < 15 6 %

15-29 19 % 8 % Nationality

30-49 35 % VFR

50-64 24 % 2 % 13 % 87 % >64 15 % Other Spain Foreign

Source: Aena surveys EMMA 2019 (sample=3,374) 1/1 20/2/2019 OP. DATA Operational data Tenerife South

Capacity 12 M passenger Summer 21

Arrivals Departures

Terminal capacity Pax/H 3,000 3,000

Arrivals Departures Total Runway 21 21 33 capacity

 Commercial aviation parking stands: 42  Air bridge: 8  Altitude (reference point): 64 m 1 A-320-NEO 1 B-747-400  Code OACI: GCTS  Reference temperature: 28ºC 7 A-321-NEO 3 B-767-300  Code IATA: TFS  Service timetable (UTC): H-24 7 A-330-300 3 B-777-300  Fire category: 7 (H24) and 8/9 requested PPR 6h. 3 B-737-800 5 General Aviation 9 B-737-800MAX Runway: 8 B-737-900MAX  07/25 (3,200 x 45 m)

1/1 20/2/2019 INFRA Infrastructures & facilities 2019 Tenerife South

1 118 2 Terminal building Runway 1 (861 m ) Check-in counters CAT I VIP lounge

Security 34 44 15 (4,063 m2) personnel Boarding Parking places Restaurants and gates 8 cafeterias Boarding airbridges

2 15 2,519 20 (4,145 m ) H-24 Baggage reclaim Shops and duty Parking offer carousel free

Wifi area Passengers info Luggage trolleys Car hire Tax refunds Banking services Meet & Assist Vending machines

Lost and Found Luggage services Accessibility for PMR Special needs passengers Medical care Families Fast lane

1/1 20/2/2019 QA Quality, environment & awards Tenerife South

The airport is focused on having the best image possible. Tenerife South Airport has implemented an Integrated Quality and Environmental Management System, certified according to ISO 9001 and ISO 14001 standards.

By the end of 2003 the airport is in the European EMAS register, that promotes the improvement of environmental performance.

The Airport gained recognition from the Premio Solidario ONCE Canarias (ONCE Canarias Charity Prize), under the Public Administration Level category, for offering an appropriate quality of service to people with reduced mobility in 2018.

Tenerife South Airport was certified by the Spanish Aviation Agency (AESA), according to EU 139/2014 regulation.

As part of the environmental initiative the airport has implemented efficient energetic actions focused on reduction of CO2 emissions.

Yearly quality surveys for airlines and passengers are carried out in order to monitor their perception of the airport services.

1/1 More than 90 measures against COVID-19 Tenerife South Through the different airport processes

This certificate recognizes the airport's commitment to prioritizing health and safety measures in accordance with ICAO Council Aviation Restart Task Force recommendations and in alignment with the joint EASA and ECDC Aviation Health Safety Protocol and ACI EUROPE's Guidelines for a Healthy Passenger Experience at Airports.

Access restriction only to passengers, people accompanying minors and people with disabilities or with reduced mobility

Reinforcement of the cleaning and disinfection of all common use surfaces and improvement of the ventilation procedures at the Terminal Building

Reinforcement of the physical distance (1.5 meters) in all waiting areas (including lifts, fingers…)

Installation of Protective Screens and use of PPEs

Availability of COVID information measures for passengers all time (including through the Public Address System)

Implementation of Border Health Control for international arrival passengers (thermal screening and medical staff assistance)

Implementation of measures and protocols also in shopping areas, restaurants, VIP lounges, parkings…

/ 1/4/2019 QA Our commitment with sustainability AENA and the FTSE4Good Index. Sustainable Development Goals Aena has satisfied the requirements of FTSE4Good to become a constituent of the FTSE4Good Index Series. We guarantee sustainable consumption modalities

UN Global Compact. We generate a sustainable Aena has adhered to the Global Compact by economic growth supporting its ten principles since 2017.

We promote diversity and social inclusion Carbon Disclosure Project (CDP). Aena has achieved an A rating, the maximum We strengthen partnerships to score in 2020, above the average in its achieve sustainable goals sector.

We protect the environment and Community for Climate. Aena fight against climate change participates in this Community with others organizations that are aware of the urgent need to act against climate change.

More significant projects Renewable energy · Photovoltaic plan · 100% purchase electricity through renewable energy guarantees or origin Sustainable mobility · Charging points for electric vehicles · Eco-cars fleet plan Climate Action Plan · It includes appropriate management, monitoring and communication mechanisms

Aena will be the first company in Spain and one of the first around the world to inform shareholders yearly of its strategy against climate change from its Climate Action Plan. 19/2/2019 INCENTIVES Incentives & marketing support Tenerife South

Incentives and discounts

A very diverse programme of rate incentives for airlines

Business ,(f) Incentives and discounts opportunities

Marketing Support

Marketing campaigns to promote new routes

Marketing (§) Marketing Support

1/1 Annex · Traffic statistics Tenerife South

2019 2020 Main destinations 11,2M 3,4M Destination 2019 2020 %Var.  % Var. previous year % Var. previous year Pax 1,1 % -69,6 % Manchester 870.790 238.500 -73 % London LGW 698.663 172.159 -75 % London STN 405.419 105.673 -74 % Birmingham 382.236 101.289 -74 % Main countries AS Madrid-Barajas 345.310 127.537 -63 % Dusseldorf DUS 333.616 111.251 -67 % Pax 2019 Pax 2020 %Var. East Midlands 329.964 80.380 -76 % 4.511K Brussels BRU 275.301 131.446 -52 % -73% -65% -75% -55% -70% Dublin 245.802 59.931 -76 % -200.000% Edinburgh 245.401 80.833 -67 %

-400.000% Frankfurt FRA 234.799 93.648 -60 % Glasgow GLA 230.572 52.850 -77 %

1.621K -600.000% Newcastle 228.818 50.589 -78 % 1.205K 1.145K Amsterdam AMS 228.205 86.288 -62 % -800.000% 563K 501K 427K Bristol 205.591 58.890 -71 % 291K 224K 127K Leeds 203.571 51.666 -75 % -1.000.000% United Germany Spain Belgium Italy Munich MUC 201.346 62.260 -69 % Kingdom Helsinki 178.025 75.418 -58 % Gran Canaria 165.286 76.946 -53 %

Source: Hamburg HAM 147.454 54.899 -63 % Aena. Provisional non-audited data 2020 (round trip) / Thank you

Airport Marketing Team [email protected]

Towards Sustainable Development

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Company committed to the United Nations Sustainable Development Goals (SDGs)

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