PRESORTED STANDARD US POSTAGE PAID PITTSBURGH, PA Two NorthShore Center PERMIT NO. 2705 Pittsburgh, Pennsylvania 15212-5851

VOL. DEC V 2010

Operation decending dragon ipad launch latin america Bronze The story of a hungarian freedom fighter Marking matthews brews marking recipe speciala tribute feature to maz Marking Products CREMATION Matthews Brews Cremation Division’s a Marking Recipe for By Stephanie Kaminski Food Drive By Sandy Blinco The Boston Beer Company, America’s leading brewer of handcrafted, full- Beer Kegs flavored beers like Samuel Adams, recently purchased a custom designed laser Last month the employees of Matthews Cremation spontaneously system from Matthews Marking Products when the brewer was faced with the opened their hearts and their wallets to help those less fortunate. challenge of labeling its stainless steel kegs. Previously, a hand applied label was It might not have been the “holiday giving” that is most often done used for government-mandated information, but applying the label required at Thanksgiving, Christmas, or Easter, but it was a time of year when costly labor and materials, and there was the risk of the label detaching from the local families were in desperate need of assistance. In previous years, Cremation keg during the keg float cycle. There are strict government regulations requiring employees donated toys for the Loaves & Fishes Christmas Toy Drive, but this is affixing of the label. If the brewer is found not to meet these requirements, stiff the first time they have pulled together to give food to some of these same families. penalties are applied. Matthews Marking Products’ laser system addressed both Employees located the largest boxes they could find and filled them to the brim. Thanks to challenges by providing a permanent marking solution. The system also laser Matthews Cremation employees, these families’ shelves are no longer bare. marked a 2D code that will be part of the asset tracking for kegs in the float Another feature of Matthews’ keg marking system is cycle, as traceability allows for identifying the kegs in cycle, targeting kegs for its ability to accept and accumulate “reject” kegs that maintenance, and locating kegs for product return and product recall. fail to have plastic caps removed, or do not meet the requirements for filling. Marking Products integrated Cremation Division makes a Matthews Marking Products designed a class 1 laser environment, meaning the vision system, material handling, and laser no laser emissions are permissible outside of the laser system throughout By Brigid Blaschak Big Splash at NFDA marking systems as part of the automation controls the operation of the equipment. The high definition vision system detects scheme operated by the touch-screen interface The exhibit hall opened at noon the presence of a 2D code, so unmarked Boston Beer kegs each received a computer. Marking Products provided the durable, on Monday, October 11, and permanent government warning and 2D code. stainless steel wash down conveyors and keg stops the Cremation Division was for the material handling of the system. ready, sporting a new booth displaying a selection of top Matthews Marking Products’ laser marking station Matthews Sweden Makes its Move sellers, and featured a working is one example of the many marking and coding demonstration of the SecurIDy™ By Christina Johnson solutions Matthews can provide. Marking Products Case Tracking Management offers total ownership of the application project and System. Armed with wristbands Matthews Marking Products in Sweden (Matthews Swedot) has hassle free integration to eliminate the and badges, the sales team relocated to Mölnda, on the outskirts of Göteborg, Sweden. need for multiple vendors. demonstrated how each “Due to the good working relationship with the landlord, we “Laser marking systems are The Matthews Cremation Division enjoyed a larger- case can be tracked from receipt to return, and how the operators can show were able to fulfill all of our specific requirements,” said Ulf continuing to solve many than-normal presence at NFDA in New Orleans, LA, in accountability for each step along the way. Simpson, Quality and Purchasing Manager, who was responsible application issues in the food October. The week kicked off with a pre-con CANA for overseeing the move and is pleased with its success. NFDA 2010 also unveiled the M-Pyre 2.0, an upgrade that will enhance its intuitive and beverage packaging operator certification class, led by Steve Schaal, North In contrast to the previous location, production, administration logic controls with interactive features allowing for remote trouble-shooting and industry,” said Dean Hornsby, American President, and Rick Thomas, Repair and and construction are now on one level, which promotes better calibration, report generation and more. The Business Development Service Account Representative. Forty attendees working relations. feature will be available beginning January 1, 2011. Packaging Manager. “Laser learned the ins and outs of crematory operations and “After thirty years in the same building, it is fantastic to move marking systems provide the liability issues. Attendees received much feedback at the show Steve Talley, a top equipment to new premises that have been specifically tailored to our benefit of low cost of ownership, salesmen, enjoyed catching up with many former and happy customers. He The class also received a bonus session given by requirements,” said Lars Rosang, Managing Director. and zero consumables, while received many compliments about how professional the booth looked, saying California Assemblyman Jeffery Miller, who discussed The staff at Matthews producing indelible marks. that the Power Pak II façade with the battery lift progress on the latest legislature that will allow Swedot is pleased Whether it’s stainless steel kegs or table and Emerick Cherry Cremation Casket was an eye catcher. In the alkaline hydrolysis by BIO Cremation be an alternative with the new working corrugated shipping containers, past, Matthews Cremation shared a booth with other divisions, or had to traditional flame cremation. California is very close environment and feel this laser marking systems will one small display. By far, this was the largest presence at NFDA, and it to joining the other three states that currently allow is a great start to the 2011 dominate as the marking system of was quite a success. The division is looking forward to next year’s BIO Cremation. fiscal year. choice for these markets.” show in Chicago, IL. 3 CREMATION casket Matthews Takes Total Solutions to the Next Matthews Cremation By Scott McSparran Level at NFDA By Brigid Blaschak Mike Hepburn Adds Steve Duffy, Tyra Butler, demonstrates the new and Derek features of Matthews Miller await IMS to a group of Two New Team Members customers at the interested funeral Matthews Cremation Division is pleased to announce two additions to the sales force– beginning of the directors. Brian Gamage and Michael Anthony Kielas– who will fill specific niches within the company. convention.

The The Cremation groundbreaking Division’s space new Remembrance highlighted its Process™ was advanced SecurIDy™ showcased body tracking system throughout much of and advancements in the exhibit. cremator technology. Brian Gamage Michael Anthony Kielas Brian Gamage, the newest equipment consultant, Michael Anthony Kielas, the first director of Memorial is responsible for sales of new cremation equipment Arts, plans to focus his efforts on finding unusual hand- in the human and animal markets, as well as made selections for pet loss. As the former founder of business development in emerging markets for Art Vessels, a company that designed, manufactured MCD. He has worked in the cremation industry and collaborated with artists worldwide, he has been This year, New Orleans hosted the 2010 National Funeral Directors addition, recent enhancements of the Matthews Portable Catalog for 22 years and brings a wealth of experience a driving force in bringing art to the industry. Association (NFDA) convention - the death care industry’s premier were displayed, the latest version adding a handy feature for easy with him. “This will differentiate Matthews from the rest of the annual showcase of new products and services. Matthews Funeral on-screen personalization of urns. Home Products, Cemetery Products and Cremation once again Originally from Connecticut, Brian now lives in distributors who buy from the same vendors that make The Cremation Division also highlighted technology with its joined forces to demonstrate their strength as the industry’s total central Florida and will work out of the Apopka every urn catalog look the same,” said Michael, who has unique SecurIDy™ system, an innovative bar code-based system solutions provider. facility. He has a variety of interests, but spends 35 years experience designing and building furniture for for start-to-finish tracking of a body through the cremation much of his free-time engaging in athletic the architectural community. Encompassing 2,800 square feet of exhibit space, the Matthews process. Advancements in cremator technology and accessories activities, like skiing, soccer, and weight training, Recently, his designs were featured on the covers of exhibit combined innovative new concepts with traditional were also displayed. A wide range of urns available in a variety woodworking, and riding motorcycles. the Herman-Miller catalog and Metropolitan Home. products. Taking center stage was the Remembrance Process™, of finishes were presented in a new cabinet. Several new casket His “Michael Anthony” trademark is also well-known a groundbreaking new consumer-based program designed to designs and Heritage™ Italian and Irish-themed hardwood caskets in boardrooms, banks and skyboxes across America. support the value of products and services provided by a funeral rounded out the offerings from Funeral Home Products. The home or cemetery regardless of whether cremation or burial is Cemetery Products division showcased several bronze statues and Michael balances his creative endeavors with flying chosen for final disposition. Interested customers were invited to granite memorials, plus its popular Lasting Memories line of highly small sport planes, sailing and taking care of his learn more about this program at a series of in-depth presentations. detailed urns and plaques. numerous pets, including several cats and dogs, and The Remembrance Process generated significant buzz at the Matthews also hosted a customer appreciation reception on the a bird, named Fin. convention as many funeral directors were eager to enroll in the first evening of the convention, drawing many customers who new program. Additional information on the Remembrance Process enjoyed local Cajun cuisine, refreshments, and social time. will follow in the next issue of MPressions. Brigid Blaschak, Cremation The 2011 NFDA convention will be held October 23 to New features of the cutting-edge Matthews IMS program were also 26 in Chicago, IL. unveiled, with many demonstrations held to illustrate its efficiency 5 and ease of use in managing a funeral home’s operations. In CORPORATE Matthews Educational assistance program provides a grant for children Matthews Scholarship Program of employees studying at the undergraduate college, or university level. By Heidi Knapp Congratulations to the following students, who have met the eligibility Matthews International Company Picnic requirements for the 2010-2011 academic year.

at Kennywood Park Breanne Abernethy Meghan Drost Sasha Landers Alexander Schaal If you missed the fall application 2010 deadline, spring applications Matthews International held their annual company picnic at Ashley Adamczyk Ryan Duke Gabrielle Lehigh Larry Schaffer By Ed Meyer Kennywood Park, West Mifflin, PA, on Saturday, August 14. More than can be submitted online at Kelsi Adamczyk Leah Duke David Locke Ashley Schano 1,100 tickets were sold to employees and their families and friends. Matthews 4 U The weather was hot and humid, but the children seemed to enjoy Nicole Adlman Shannon Dunn Samantha Locke Brett Slenker (https://extranet.matw.com) from December 15 to January the balloon artist and visit from Kenny Kangaroo. More than 50 prizes Nicole Antonuccio Meredith Ebel Michael Locondro Slade Solcher were given, including gift cards for employees, and Tony Chiarelli 31, 2011. Students must have a (Bronze) won the grand prize 40” Samsung plasma television. Johnathan Atkins Brennan Edwinson Katie Marburger Todd Somerville 2.75 GPA and be enrolled full time (12 credits). Those Planning an event of this magnitude would not be Joseph Bartolacci Grace Elliott Patricia Martinez Stephanie Spruill already accepted for the 2010- possible without the assistance of each divisions’ Nicole Bobrzynski Luke Erickson Samantha Martinez Allison Sternall 2011 academic year must submit dedicated coordinators. They are as follows: Amanda Bobrzynski Anna Falcione Kara McCaffrey Danielle Stumpf grades and spring schedules by January 31, 2011 to receive the Marking Products Jennifer Hudson, Tom Litz, and Ken Kirby Kara Bocan Lauren Ferris Kevin Meade Mary Talley spring semester scholarship. Morgan Boulware Lea Flego Michael Mele Makayla Tosh Packaging Graphics Bill Isenberg and Michelle Allen Any questions, please contact Joshua Boyer Leasha Folk Stephanie Milot Kenzie Van Vleck IDL Heather Wilds Heidi Knapp at (412) 442-8233. Hayden Bracaliello-Metz Amber Folk Stephanie Moore John Varga Casket Jay Diaz Natasha Branch Stephanie Frey Holly Morton Daniel Weber Bronze Carrie Langbein Jonathan Brecht Jr Michael Gerard Nila Navarro Lauren Wells Corporate Sean Dinovo and Barb Kirby Michelle Brecunier Brittni Grymes Ashley Newsom Rebecca Williams

Thanks to each of you for all of your help over the past several Justin Brown Anthony Hake Alison Nicola Kristin Williams months, and especially on the day of the picnic. Whether it was controlling the cookie table, helping coordinate ticket sales, or Emeline Brown Brie Hake Rose Niklewicz Katelyn Wolff verifying bingo winners at the park, you were all an enormous help. Brian Butts Amanda Harris Renee Niklewicz Casey Yanos Special thanks also goes to Ralph Schwartzmiller for being the master of ceremonies and calling the bingo game and prizes. Paula Butts Tyler Hartz Adam Noel Megan Ziegler Stefanie Carson Ryan Hartz Cory Obrien Kelly Zogran Overall, the picnic was a success. The weather was perfect, the food was great, and everyone got a chance to get together and have fun Jeremy Casteel Shane Henry Benjamin Peek outside of work. Thanks to everyone who came to the picnic. Zackary Cervone Kimberly Hilliard Brent Peek

Kaylyn Christopher Taylor Hoffay Matthew Phillips Award Winning Cameron Cloud Sara Hoffman Tonisha Price Brittany Cloud Jessica Hurd Drew Proudfoot By Heidi Knapp Jennifer Ciccone Brian Cope Patrick Illig Krystal Reese Jennifer Ciccone, Vice President of Human Resources, was awarded the Tyler Crone Mikaela Jaros Theodore Remlinger Pittsburgh Business Times 2010 Human Resources Leadership Award. Heather Cumer Benjamin Jones Victoria Renn The prize patrol surprised her with the achievement at the corporate office, and invited her to a luncheon to honor her success on September 30th at Benjamin Dempe Kaleigh Judson Zane Rerek the Fairmont Hotel in downtown Pittsburgh. Jennifer is among 10 award Daniel Dempe Justin Keech Molly Roberts recipients in the Pittsburgh area, and credits her success to the great people at Matthews – her bosses past and present, and the human resources team. The prize patrol: Lynn Bateman, Heidi Knapp, Joe Bartolacci, Joshua Dentel Leah Kroll Jessica Rupp Michael Couch (Michael Couch & Assoc.), Donna Perone 7 Thanks to Jennifer for her excellence and leadership within Matthews and (Surge Point HR Talent), Marcy Campbell, Jennifer Ciccone, Jeremy Dentel Madison Lafond Jessica Santillo within her profession. Kathleen Thompson, Dawn Mantich, and Ed Meyer. Bronze ™ A Monument for a Larger Than Life Man Imagecast Statue Commands By Lynn Illig Plaque Prompts The unveiled a large, bronze, bas-relief monument on September 20 to honor George “The Boss” Heartfelt Letter Center Stage at Steinbrenner, past owner of the New York Yankees baseball of Thanks to team. Catholic Show Steinbrenner died on July 30 at the age of 80, but will be Customer Service immortalized at Monument Park by the massive tribute that By Lynn Illig stands 7’ by 5’ tall (not including the base) and weighs 760 By Lynn Illig pounds. Many will also remember Steinbrenner as the fast- People from across Richmond, VA, came together on talking boss on the hit television show Seinfeld. At the Catholic Cemetery Conference September 19 in healing and celebration to dedicate Following a video tribute, the Steinbrenner family and a pedestrian bridge at Forest Hill Park in memory of in Omaha, NE, in September, an Yankees team walked out to Monument Park (located behind the Harvey family, who were killed by intruders in their impressive, eight-foot bronze statue the center field wall at the new ), which NEW YORK - SEPTEMBER 20: The family of late New York Yankees owner nearby home. The new bridge replaces a temporary of the Blessed Virgin Mary looked includes monuments for , and Joe poses in front of the newly unveiled monument crossing built after Hurricanes Isabel (2003) and Gaston DiMaggio. Wife Joan Steinbrenner read the following: prior to a game against the Tampa Bay Rays on September 20, 2010 at (2004) raged through Virginia. down on the attendees. The Yankee Stadium. Seen (L-R) are daughters Jennifer Steinbrenner Swindal, “A true visionary who changed the game of baseball forever. He and Jessica Steinbrenner, wife Joan Steinbrenner, and sons Hal and statue was manufactured by Hank Steinbrenner. (Photo by Jim McIsaac/Getty Images) When the product did not meet the clients’ satisfaction, was considered the most influential owner in all of sports. In 37 a Matthews’ graphic designer re-touched the original Caggiati and sold to St. Mary’s years as principal owner, the Yankees posted a major league- The plaque was manufactured by Matthews for US Bronze of New photographic image and reproduced the ImageCast™ Cemetery, in Syracuse, NY. best .566 winning percentage, while winning 11 American Hyde Park, NY. The Steinbrenner family selected a Matthews Bronze plaque. This service prompted the neighborhood group League pennants and seven World Series titles, becoming the Supra Casket custom painted “Yankee Blue” for the funeral service. that funded the memorial to write the following letter The display showcased new most recognizable sports brand in the world.” of gratitude: products and services from “We are grateful for your exceptional service. That the Memorialization Division. service was evident in the sensitivity involved in creating a memorial plaque for the Harvey family. We were A Hungarian Freedom Fighter and Matthews Bronze extremely impressed when Matthews accommodated Upon his return to Hungary in 1950s, Tamaska was arrested as an enemy of communism our request for revision to the first casting by hand- By Lynn Illig and Ron Miller and jailed until 1955. Following his release, Tamaska joined the Hungarian Freedom Fighters working part of the image. This drive for excellence, Endre Baranchi Tamaska, a former during the 1956 revolution to overthrow the Communist Russians. He escaped to Austria sensitivity to the client’s needs, and respect for Matthews sculptor, died on June 4, 2010, at after the revolution failed in November 1956, and came to America as a refugee in 1957. our limited funds all reflect the integrity and the age of 97, in Florida. Among the more He proudly became an American citizen in 1962, and later retired from Matthews in 1978. professionalism that likely pervades Matthews’ famous works sculpted by Tamaska during philosophy of customer service. Our hope is that Tamaska was one of many Hungarian immigrants hired in the late 1950s by Matthews’ his tenure at Matthews are the official dedicating the foundry general foreman, Oscar Geisler. Others hired included John Varga, who became bust of President Truman, a bust of Queen bridge in their memory Furnace Room Foreman and father of current Matthews’ Pattern Forman John Varga, Alex Elizabeth commissioned for her visit to will help heal many Nemes and Louis Lindner, both Molders, and Paul Martincsek, a Bronze Foreman. All were Canada in 1959, and a bronze bas-relief emotional wounds, and hired alongside Tamaska and became longtime Matthews employees. for the doors of the National Cathedral in will encourage families Washington, DC. Endre Tamaska (center) from across the city to celebrates his retirement in enjoy this park, as the 1978 with (left to right) Prior to joining Matthews, Tamaska was Paul Gregorius, Harveys did. This bridge a Hungarian Freedom Fighter during Ron Miller, and the marker will be World War II, where he fought against the Peggy McFadden, Jim Carnevale, a connecting point for (Left to right) Jim Doyle, Group President Russians and the advance of communism Bill Gracyk, all of us, a beautiful Memorialization, Mike Eddy, Vice President to his homeland. Captured and held as a Chuck Tarasovic, Rosemary Walsh, way to remember Memorialization and Mark Lazaroski, prisoner of war in Siberia from 1944 Director of Cemeteries, Diocese of Regina Schnupp, their brief lives.” to 1950, he was one of 2,000 Hungarians Bruni Laberto Syracuse admire the Blessed Virgin 9 Bridge Gateway Plaque in memory of the Harvey family– Mary statue on display at the Catholic among 50,000 captives that survived and Babe Buzza. Bryan and Kathy with daughters Stella, 9, and Ruby, 4. Cemetery Conference in Omaha, NE. the Gulag. Honor Roll December 1, 2010 - January 31, 2011 The following employees who submitted accepted STARTs or accepted Helpful Hints during the fourth quarter of 35 Years Margaret A. Palmer Sharon D. Newhouse Transitions 2010 won the cash awards listed below: The following employees who submitted accepted STARTs, or Helpful Hints, during the fourth quarterSTART of 2010 have won Stats Richmond, Milso Casket 12/26/95 Richmond, Casket 1/15/01 William R. Hart Elizabeth A. Jameson the following cash awards: During the fourth quarter of fiscal 2010, 96 new Kazimierz Frantkiewicz Jamie S. LaRose Sheila Thoman Casket (York) $500 START ideas were received. Kingwood, Bronze 12/15/75 Pittsburgh, Corporate CherylSheila Thoman Miller ...... BronzeCasket (Kingwood) (York) $250$500 Pittsburgh, Bronze 1/2/96 East Butler, IDL 1/15/01 Paul F. Rahill Administrative Assistant K.Cheryl Byers/R. Miller Gardner...... Casket. Bronze (York) (Kingwood ) $100$250 New First Second RobertK. Byers/R. Ochoa Gardner ...... BronzeCasket (Pittsburgh) (York) $100$100 Third Fourth Apopka, Cremation 12/22/75 Kevin J. McAndrews Louise F. Cosacco Compensation Benefits CindyRobert Mills Ochoa ...... CorporateBronze (Pittsburgh) (Pittsburgh) $100$100 STARTS Quarter Quarter Quarter Quarter Pittsburgh, Bronze 1/2/96 East Butler, IDL 1/22/01 Cindy Mills ...... Corporate (Pittsburgh) $100 Dennis W. Fish Retirements JeffJeff MehlhornMehlhorn ...... BronzeBronze (Pittsburgh) (Pittsburgh) $50$50 Bronze 34 36 38 46 Carolyn S. Lawson Daniel L. Boehm Bob Sumrall Milso (Richmond) $50 Pittsburgh, Casket 1/05/76 Bob Sumrall...... Milso (Richmond) $50 MPD 6 4 6 13 Richmond, Milso Casket 1/2/96 Pittsburgh, Bronze 1/22/01 David Grifa DanDan LenauLenau...... BronzeBronze (Pittsburgh) (Pittsburgh) $50$50 IvanIvan CrouseCrouse...... Milso... Milso (Richmond) (Richmond) $50$50 PGD 5 2 0 1 30 Years Kenneth M. Fagan Dorothy A. Stine Pittsburgh, Bronze 8/1/10 RickRick Barshinger Barshinger ...... CasketCasket (York) (York) $50$50 Corp. 2 3 2 4 Edwin C. Harke Brooklyn, Milso Casket 1/5/96 York, Casket 1/29/01 Mary L. Linton START Stats Casket 2 0 32 17 Kingwood, Bronze 9/1/10 Pittsburgh, Marking Products Abigail Harris During the fourth quarter of fiscal 2010, 96 new START ideas were received. 5 Years Congratulations to the winners and to all Cremation 4 8 8 10 1/20/81 Richmond, Milso Casket 1/15/96 JB Threat New STARTs Bronze MPD PGD Corp. Casket Cremation iDL Total First Quarter 34 6 5 2 2 4 13 IDL 66 13 4 5 5 Phu Luu Searcy, Bronze 9/1/10 contributors to the START program! Cynthia A. Mills Ann E. York Second Quarter 36 4 2 3 0 8 T4 otal 57 66 57 91 96 Pittsburgh, Corporate 1/26/81 Richmond, Casket 1/15/96 Arrow, Bronze 11/29/05 Thomas G. McDowell Third Quarter 38 6 0 2 32 8 5 91 Fourth Quarter 46 13 1 4 17 10 5 96 Daniel S. Rubom Edward R. Wolford Pittsburgh, Bronze 10/1/10 25 Years Of the 49 START ideas (new and backlog) evaluated in the fourth quarter of 2010, 26 were accOfepted. the 49 START ideas (new and backlog) evaluated in the fourth Searcy, Bronze 1/18/96 Pittsburgh, Casket 12/7/05 Larry K. Harris quarter of 2010, 26 were accepted. Michael Trpka Scott Pelzer Andrew May Searcy, Bronze 10/1/10 Quarterly Report SummaryThe Quarterly Report Summary is shown below: Arrow, Bronze 10/28/85 Casket Distribution 1/26/96 Matthews Brand Solutions UK Margaret A. Stockham FourthFourth Quarter Quarter Fiscal Fiscal 2010 2010 Theodore Tingesdahl Timothy P. Kear 12/12/05 Pittsburgh, Packaging Graphics STARTers IN- PROCESS Bronze MPD PG Corp. Casket Cremation iDL TOTAL Pittsburgh, Bronze 12/2/85 East Butler, IDL 1/29/96 Perry L. Warfel 10/1/10 Beginning Overdue 43 10 0 7 48 10 17 135 York, Casket 12/12/05 Francis M. Gallatin Paula K. Smith Deaths Received 46 13 1 4 17 10 5 96 York, Casket 12/24/85 Searcy, Bronze 1/31/96 Shari L. Thomas Total for Period 89 23 1 11 65 20 22 231 Elizabeth Dawson Christine Duncan Pittsburgh, Casket 12/31/05 Philadelphia, Graphics 8/10/09 Pittsburgh, Corporate 1/2/86 10 Years Herbert W. Kendall Accepted 12 2 0 5 7 0 0 26 Clemens Prezikowski Rejected 11 2 1 3 5 1 0 23 Ronald L. Gromling Mark J. Scheer Casket Distribution 1/1/06 Pittsburgh, Marking Products 8/5/10 Total Evaluations 23 4 1 8 12 1 0 49 York, Casket 1/20/86 Pittsburgh, Corporate 12/4/00 Aaron Case Margie Frost Teresa A. Locondro Cynthia J. Houser Matthews Brand Solutions UK Ending Overdue 66 19 0 3 53 19 22 182 Searcy, Bronze 8/23/10 York, Casket 1/29/86 Richmond, Casket 12/18/00 1/3/06 Participation Rate 7% 11% 0% 5% 2% 7% 2% 4% Patrick A. Borelli Jason Smith Debra A. Moik Adoption Rate 52% 50% 0% 63% 58% 0% 0% 53% Pittsburgh, Packaging Graphics Casket Distribution 12/26/00 Pittsburgh, Corporate 1/3/06 Awards Paid To Employees $22,382 $0 $0 $2,019 $4,812 $0 $0 $29,213 1/30/86 Kris Milner Allen W. Fritz Estimated Savings $32,624 $0 $0 $9,356 $10,559 $0 $0 $52,539 20 Years Matthews Brand Solutions UK Pittsburgh, Bronze 1/9/06 1/5/01 Robert J. Coburn START Program Annual Savings START Program Annual Savings Frank E. Musto Eric D. Gibbs Oakland, Packaging Graphics The following chart indicates the START Program’s annual savings from 1984 East Butler, IDL 12/3/90 The following chart indicates the START Program’s annual savings from 1984 through 2010. Annual savings ranged from $3,619 (1984) to $422,958 (2010). Dallas, Packaging Graphics 1/2/01 1/9/06 through 2010. Annual savings ranged from $3,619 (1984) to $674,101 (2004). Carolos Miranda Kenneth J. Fec Mort J. Kent Casket Distribution 12/5/90 Pittsburgh, Bronze 1/8/01 York, Casket 1/16/06 John P. Delia Shannon J. Terhaar Krista Wamhoff Casket Distribution 12/10/90 Richmond, Cremation 1/8/01 Apopka, Cremation 1/16/06 Hope N. Pelkey Brenda J. Davis Ryan D. Lloyd Pittsburgh, Bronze 1/2/91 Richmond, Cremation 1/8/01 Casket Distribution 1/18/06 Michael R. Fields Donald Longfellow James F. Flurry Casket Distribution 1/18/91 Richmond, Milso Casket 1/13/01 Casket Distribution 1/20/06 Michael P. Boso Brett A. Slothower Patrick J. O’Brien Pittsburgh, Bronze 1/21/11 York, Casket 1/15/01 Pittsburgh, Packaging Graphic 15 Years Michael E. Freet 1/23/06 York, Casket 1/15/01 David J. Kowalewski Shelley Middleton Pittsburgh, Bronze 1/23/06 Matthews Brand Solutions UK Michael Smart Arthur L. Wilson, Jr. 12/4/95 East Butler, IDL 1/15/01 Kelsie A. Dixon Casket Distribution 1/30/06 Lawrence F. Schwartz START Jose A. Rivera Apopka, Cremation 12/6/95 Kingwood, Bronze 1/15/01 York, Casket 1/30/06 Todd D. Day Charles T. Young 11 Richmond, Milso Casket 12/11/95 Pittsburgh, Gibraltar 1/15/01

CORPORATE More than 100 members attended the 66th Annual Quarter Century Club dinner held Friday, October 8, 2010 at the Sheraton Station Square in Pittsburgh. The event kicked off with day tours at local Matthews’ divisions, including Packaging Quarter Century Club Celebration Graphics, Bronze, Corporate, and Marking Products. The recognition banquet began with a social hour, followed by dinner. Joe By Heidi Knapp Bartolacci, President & CEO, spoke on “Evolution in Europe,” and presented the awards. Next year’s celebration will be Friday, September 23, 2011. Quarter Century Club Celebration The following employees Lewis White 30 Year Award: Mark Turner Ervin Neff and retirees were honored Packaging Graphics, Dallas Suzanne Ashbaugh Bronze, Pittsburgh Packaging Graphics, St. Louis this year: Kathleen Winters Marking Products, Ben Urso Bronze, Seneca Falls Pittsburgh IDL, Butler Michael Paddock Retirements: Casket, Richmond 40 Year Award: Ronald Banderinko Michael Weber George Birkholz Bronze, Pittsburgh Casket, York Eric Resch Packaging Graphics, Dallas Carl Almoney Chester Byers Bronze, Pittsburgh Casket, York 25 Year Inductees: Michael Cappello Casket, York Martha Cologna Craig Schaeffer Bronze, Seneca Falls Leonard Claytor Cosimo Bisceglia Casket, Corporate IDL, Butler Casket, York Judy Chapelsky Casket, York Garry Smith Bronze, Seneca Falls William Cone Richard Bobrzynski Charles Schano Bronze, Searcy Marking Products, Bronze, Pittsburgh Bronze, Kingwood Marie Chavis Margaret Stockham Pittsburgh Corporate Alva Daniels John Schneider Packaging Graphics, Anna Bodnar Bronze, Searcy Cremation, Apopka Linda Destro Pittsburgh Marking Products, Corporate John Dentel Pittsburgh Richard Sopko 35 Year Award: Joe Bartolacci, President & CEO, 25 Year Inductees: (Front Row L-R) Eric Resch, Joan Hess, Beverly Cotton, Brenda Hollinger, David Druce Bronze, Pittsburgh Edgardo Brands IDL, Butler discusses “Evolution in Europe.” Martha Wells, Anna Bodnar. (Back Row L-R) Dan Tennant, Steven McElyea, Armando Bronze, Seneca Falls Michelle Allen Daniel Dewitt Casket, York Daniel Tennant Navarro, Scotty Vanwinkle, Ervin Neff, Rich Sopko, Rich Bobrzynski Packaging Graphics, Bronze, Kingwood Bronze, Pittsburgh Paul Figura Pittsburgh David Bylon Packaging Graphics, David Eicheldinger Casket, York Theodore Tingesdahl Pittsburgh Chris Anderson IDL, Butler Bronze, Pittsburgh Casket, Richmond Katrina Casteel Margaret Gage Larry Elicker Bronze, Kingwood Bronze, Seneca Falls John Bailey Casket, York Scotty Vanwinkle Casket, York Beverly Cotton Bronze, Searcy Hilde Houck Roger Elliott Casket, Milso Vaughn Boye Bronze, Seneca Falls Cremation, Apopka Richard Drawbaugh William Weil Bronze, Kingwood Packaging Graphics, Roy Huesman Judy Frey Casket, York Brenda Bradberry Pittsburgh Marking Products, Casket, York Francis Gallatin Pittsburgh Bronze, Searcy Martha Wells David Hake Casket, York Casket, Milso Cindy Hurley William Brillhart Casket, York Doug Harper Bronze, Seneca Falls Casket, York George Hudic Casket, Milso Bronze Division Joseph Kuzma William Christopher IDL, Butler Anita Haugh Caggiati Bronze, Pittsburgh Bronze, Kingwood Barbara Kirby Casket, York Colorno, Italy Terry Marino William Hart Corporate Linda Hearn Bruno Pezzali Bronze, Seneca Falls Bronze, Kingwood Top: Retiree John Schneider with Joe Bartolacci Jeffrey Knaub Bronze, Searcy 25 years 30 Year Recipients: Sue Ashbaugh, Barb Kirby and Donna Thompson Above: Retirees: Charles McKinney, Judy Chapelsky, Charles McKinney Dale Langley Corporate, York Joan Hess Gianni Casoni Terry Marino, Cindy Hurley, Paul Figura Packaging Graphics, Bronze, Gibraltar Steven Lehigh Memorialization Group 28 years Pittsburgh Alan Lunsford Casket, York Lorenzo Farinotti Casket, Georgia Brenda Hollinger Jerry Merrell Deborah McCarty 30 years Cremation, Richmond Bronze, Searcy Gary Phillips Casket, York Umberto Rizzardi Packaging Graphics, David Kvortek Ronald Miller Santiago Nunez 25 years Pittsburgh IDL, Butler Marking Products, Milso, York Pittsburgh Paul Rahill Gregory Landers Oreste Mantovani Thomas Pontone 32 years Cremation, Apopka Packaging Graphics, Edward Moffitt Corporate, York Marking Products, St. Louis Larry Slenker Jeff Pressel Pittsburgh Casket, York Russell Logan Casket, York John Sandroni Gregory Slepecki Packaging Graphics, Ralph Schwartzmiller Pittsburgh Bronze, Seneca Falls Bronze, Pittsburgh Bronze, Pittsburgh Steven Mcelyea Christian Spataro George Thomas James Starkey Bronze, Searcy Packaging Graphics, Casket, Milso Marking Products, Pittsburgh Paul Mulach William Zablackas Pittsburgh 35 Year Award Recipient, 40 Year Award Recipient, Caggiati employees: (Front): Pier Luigi Romanelli, Gianni Casoni, Bruno Pezzali. James Verbonach IDL, Butler Michelle Allen Peg Stockham (Back): Oreste Mantovani, Umberto Rizzardi, Joe Bartolacci, Lorenzo Farinotti Packaging Graphics, Donna Thompson Packaging Graphics, Pittsburgh Armando Navarro Bronze, Pittsburgh Pittsburgh Bronze, Searcy IDL

Operation Descending Dragon aka: Project Halong Bay - iPad Launch Latin America Operation Descending Dragon IDL Worldwide and its Latin America Team helped Apple Computer, one of its largest clients, launch the iPad device for the first time in Latin America in April 2010.

Since the iPad launch in Latin America was kept secret from the public and media until the week before the device went on sale, Apple and the IDL team communicated the project with code names. “Operation Descending Dragon: aka Project Halong Bay” was chosen for symbolic reasons. According to local legend, when the Vietnamese fought Chinese invaders, the gods sent a family of dragons to help defend the land. The dragons began spitting out jewels and jade, which turned into the islands and islets dotting Halong Bay linking together and forming a great wall against the invaders. IDL and Apple agreed the operation name was appropriate.

Phase 1 of the launch outfitted more than 150 retailers in Mexico with the iPad demonstration, which became one of the biggest challenges the IDL team and in-country partner Vigo Vision in Monterrey, Mexico, had ever faced. Apple retailers spread over four major cities were launching simultaneously and required a number of elements to be installed the night before the iPads went on sale, including graphics, iPad demonstration units and large store banners. For three months prior, the IDL team worked night and day producing graphics, training installation teams and performing site audits to prepare for the Mexico launch. Since installations “According to local legend, when the Vietnamese fought Chinese invaders, the gods sent a could only occur after store hours, no time was left to waste on July 22 when installers entered store locations and executed an overnight operation in less than 14 hours. When the retailers opened their doors family of dragons to help defend the land. The dragons began spitting out jewels and jade, on July 23, the stores had been transformed into an iPad showcase. which turned into the islands and islets dotting Halong Bay One month later, IDL participated in Phase 2 of the iPad launch in South America, and was responsible linking together and forming a great wall for transforming more than 250 retailers spanning across Argentina, Chile, Colombia, Peru and Ecuador. Utilizing IDL’s network of in-country partners, Phase 2 was executed as quickly as it began, but was against the invaders. IDL and Apple agreed also kept a secret from the media and public until the week before execution. All movements and communication involving each country took place in confidentiality and secret. the operation name was appropriate.”

IDL is currently engaged in other projects for Apple in Latin America showcasing IDL’s reach and bandwidth in Mexico, Central America and South America to more high profile clients. Thanks to Conor Killeen and the Apple Team for helping keep these large, challenging projects under wraps and driving IDL and Apple to very successful product launches.