Jeevan Blood Bank and Research Centre

ANNUAL REPORT 2015-2016

22, Wheatcrofts Road, Nungambakkam, Chennai 600 034 Phone : 4350 4246, 2826 3113 • [email protected] www.jeevan.org Content

From the Co-Founders 3

Our Vision 5

Governance 7

Milestones 10

Jeevan Blood Bank 11

Jeevan Public Cord Blood Bank 13

HLA Laboratory 15

Jeevan Stem Cell Registry 16

Organisation Chart 17

Our Major Donors 18

Financials 19

The Need 22

Cord Blood Donor Feedback 23

Blood Donation Camps 24 From The Co-Founders

Dear Well Wisher, corporates, it is self-sustaining currently. Jeevan is in its 21st year of service to the Jeevan has collected over 146,487 community. In September 1995, Jeevan blood donations and made available Blood Bank started with the mission over 322,270 units of safe blood and of enabling access to the safest blood blood components to the community components on demand. A handful without charging anything except the of committed people from the society cost of testing and processing. Jeevan joined together to support our dream of also provides, free of cost, the safest establishing this not-for-profit organisation. blood components to people below Jeevan could achieve the following, thanks poverty line admitted to Government to the continued support from thousands of hospitals and health care institutions blood donors, the community that benefits run by not for profit organisations like from Jeevan’s activities, philanthropists, Cancer Institute and Tanker Foundation. corporate houses and recently the Government of Tamil Nadu: 2. The Public Cord Blood Bank (2008) enables quick and free or affordable 1. The Blood Bank (1995) was started with access, to matching stem cells from the vision of providing, on demand, donated cord blood, to Indian children safe blood components collected living globally with blood cancers, from non-remunerated voluntary Thalassemia and bone marrow diseases. blood donors using appropriate and The likelihood of Indian patients finding current technologies in accordance a match for treatment will be very high with international standards. It is in an Indian inventory and Jeevan is the only independent blood bank in their only hope at this point of time. Tamil Nadu to be accredited to NABH Our vision is to create an inventory of standards. Funded in the early stages 30,000 stem cell units before 2020 and by philanthropists, public trusts and this will help over 60% to find a match. 3 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T This Public Cord Blood Bank, which and donations from the Consulate maintains international standards, General of Australia and Sundaram currently has over 4700 units ready for Finance Ltd.

transplant and receives approximately 4. The Adult Stem Cell Donor Registry 25 requests a month. It has facilitated (2015) was set up to create a registry five successful transplants in the recent of 30,000 donors before 2020. It is past. It has been funded by a grant funded through grants from the Tata from the Government of Tamil Nadu, Trust & United Way of Chennai. Around and a loan of INR 15.4 crores from the 1730 potential donors, from a pool of Technology Services Revolving Fund regular blood donors, have already (an IDA + IBRD + Government of India been enrolled. fund managed by ICICI). Team Jeevan is confident of creating a 3. The High Resolution HLA laboratory sustainable institution par excellence to (2013) enables access to HLA typing serve Indians living globally with blood of international standards in India cancers, Thalassemia and other curable for patients with blood cancers, blood disorders. This can only be done Thalassemia, bone marrow diseases with the collective effort of Indians, Indian and potential stem cell donors. It Diaspora and the Corporate Houses under is funded through a loan from the the CSR programme. Technology Services Revolving Fund

Dr. P. Srinivasan, M.D. Dr. Saranya Narayan, M.D. Co-Founder & Chairman Co-Founder & Medical Director

4 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16 Our Vision

Jeevan Blood Bank Jeevan Blood Bank & Research Centre is committed to create a sustainable programme to ensure availability of the safest blood and blood components of the highest quality.

Jeevan Public Cord Blood Bank Jeevan, through the Public Cord Blood Bank, will enable quick and affordable access to matching stem cells to Indian patients living globally with blood cancers, Thalassemia and other curable blood diseases. Jeevan will create an inventory of 30,000 usable stem cell units from donated cord blood before Dec 31st 2020.

• Enlist the support of obstetricians to create awareness on cord blood donation.

• Train obstetricians and their staff involved in collection to ensure that the maximum numbers of cord blood units can be used.

• Process, test, HLA type and store the stem cells as per international guidelines.

• Facilitate search for a match either directly or through participation in global registries.

• Enable the usage of matching stem cell units by clinicians through interactions and bring down the cost of transplant through advocacy.

5 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T • Jeevan complies with international standards for collection & processing of Cord Blood for use by patients & hopes to complete the accreditation before March 2017.

• Complete the accreditation process with NETCORD, to enable global acceptance of Cord Blood derived stem cells units.

Jeevan Stem Cell Registry Jeevan will create a registry of 30,000 adult stem cell donors before Dec 31st 2020.

• Create awareness among blood donors and enlist those eligible as stem cell donors (Aka bone marrow donors)

• Perform HLA typing for everyone and create a searchable registry

• Facilitate the search for a match either directly or through participation in global registries.

• Enable the usage of matching stem cell units by clinicians through interactions and bring down the cost of transplant through advocacy.

• Complete the accreditation process of the HLA Laboratory with ASHI.

6 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16 Governance

About the Board Jeevan has an active Board of Trustees. They are generally appointed for a three year term with the option for reappointment. The Board is responsible for the directions, monitoring of the programmes, external liaison and fundraising.

Dr. Saranya Narayan M.D. (Microbiology) Dr. P. Srinivasan M.D. (Medicine) is a serial joined Lister Laboratory in 1986 and managed entrepreneur in the health care delivery domain. After the facility as Operations Head till she retired a brief period of working as Head of Department in 2004. Her contribution to the field of of Medicine in a 300 bed hospital in Chennai and Leptospirosis and blood transfusion is well training in UK, he founded Lister Laboratory in 1985 acknowledged. She was also trained briefly in (now part of Metropolis Health Services). Soon this Cord Blood Banking in USA. She brings into pathology laboratory became a national leader in this project of social impact her vast knowledge the domain introducing advanced technologies of the domain, laboratory management and and also ensuring affordable access to diagnostic leadership skills. She is the Medical Director of tests of international standards. He retired from Jeevan Blood Bank and Jeevan Stem Cell Bank. this laboratory venture in 2006. He also served in many regional and national bodies in the field of laboratory medicine and transfusion medicine. He is the recipient of the (TN) Social Entrepreneur of the year award in 2012. He is the Chairman of Jeevan Blood Bank and Jeevan Stem Cell Bank. Srinivasan works with (Chennai) and CIIE (IIM, Ahmedabad) to mentor Entrepreneurs.

7 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T Dr. Gita Arjun is a graduate of the Madras Medical Mr. M. Sivaraman Ramanathan, IAS (Rtd.) College. She did her Residency training in Obstetrics Served as Union Revenue Secretary, India. He and Gynecology at St Francis Hospital, Evanston, holds a Post Graduate degree in Economics from USA from 1976 - 1980. She is a Diplomate, University of Madras. Joining the I.A.S. cadre of American Board of Obstetrics and Gynecology and Madhya Pradesh in 1962 he has worked in various Fellow of the American College of Obstetricians departments in the state of Madhya Pradesh and Gynecologists. and the Central Government. With over 40 years of experience he has held important positions Always interested in women’s health issues, she at various levels in the Department of Finance, has focused on promoting women’s awareness of Planning, Finance Commission, Economic Affairs health and wellness. She has started the ‘‘Passport and Ministry of Commerce and Finance. to Health’’ program to inspire women to pay He has worked as Director General of Civil Aviation attention to their health. The program stresses the & Ex-Officio Additional Secretary of Government of maintenance of good health and a healthy lifestyle India, Ministry of Civil Aviation & Revenue Secretary, by providing an individualised ‘‘Health Horoscope’’ Government of India, Ministry of Finance, New for each women who takes part in the program. Delhi. He has also worked as Executive Director, International Monetary Fund and was an expert Adviser to the UN Security Council Committee to Counter Terrorism. Currently he is engaged in delivering lectures on Budget, Banking, Fiscal and Monetary policies.

Mr. Jayendra Panchapakesan He started as a writer in advertising in 1978; turned ad-film maker in 1986. He has produced and directed over 600 ad-films for clients in India and overseas. He conceived and directed India’s first concert film Margazhi Raagam in 2008. Later, he co-scripted and directed the bilingual feature film 180 (produced by Sathyam Cinemas and Aghal Films). Jayendra is also committed to social work as a trustee of Bhoomika Trust, Mahesh Memorial Trust, Altius Foundation and Jeevan Blood Bank. He is also closely associated with The Banyan, Sankara Eye Hospital (in Coimbatore, India) and Child (a home for HIV-positive children in Chennai, India). Further, he conceived True Gifts, a Bhoomika Trust gifting initiative that brings satisfaction to the gift givers and receivers while benefitting the needy.

8 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16 Mr. Vigneshwaran Shanmugham Mr. Pravin Shekar He is a Business Consultant with over 4 years of ex- Pravin is a start-up specialist and a parallel entre- perience in the Retail & Consumer Goods domain. preneur. He heads KREA (Healthcare Research) His key strengths are in executing business analysis and is an angel/social investor in CANDO (BPO by/ and business development activities for leading IT for the physically challenged) & KWEST (Custom- service providers. Currently working for Cognizant er Satisfaction/Analysis). Speaking is his alternate Technology Solutions, he was presented the “Deal career, that has taken him across four continents – Desk: Excellence in Selling” award in recognition entrepreneurship, frugal innovation and networking of his remarkable contribution to the organization’s being his areas of expertise. He is a recipient of the business development and pre-sales activities. His “Emerging Leader in Market Research” 4Under40 interests include Tamil Literature, movies and shut- Award, from the American Marketing Association tle badminton. and a finalist in the ESOMAR-Excellence-Award for Standards of Performance in market research. Pravin loves photography, networking, traveling – and lives in Chennai with his wife, two daughters and two dogs.

The Board is assisted by the management committee comprising of the Medical Director and key employees, ethical committee and scientific advisory committee.

9 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T Milestones

1995 Established the first 100% component blood bank in India.

1999 First blood centre in India to be certified to ISO 9000 standards.

2000 Introduced in India the concept of satellite blood storage centre in India through a special G.O. issued by the Government of Tamil Nadu. This became a national policy in December 2001.

2006 Launched the “MakeBloodFree” Programme. This programme currently supports the needs of patients of Tanker Foundation, Adyar Cancer Institute, Children’s Hospital, Egmore and children with Thalassemia. Supported by Cognizant Foundation.

2008 Established the First Public Cord Blood Bank in India.

2010 Jeevan became the first independent blood bank in South India to be accredited to ISO 15189 standards by the National Accreditation Board for Hospitals (NABH). Currently the only independent blood bank in Chennai to be accredited.

2013 Established the High Resolution HLA Laboratory.

2014 Jeevan was listed in Bone Marrow Donor Worldwide (www.bmdw.org).

2014 Jeevan was registered with US FDA enabling the stem cell units to be used within US for transplant.

2015 Established the Jeevan Stem Cell Donor Registry.

2015 Listed with BSE Sammaan, Save the Cord Foundation (USA) and DASRA

2016 Recognised as the Best Healthcare NGO by FICCI (TN) and Government of Tamil Nadu.

2016 Number of stem cell units released stands at five. 10 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16 Jeevan Blood Bank

Jeevan ensures blood safety through a comprehensive process from donation to transfusion. Pre Donation Blood donation is accepted from carefully selected voluntary blood donors. Pre-donation questionnaire and haemoglobin screening ensure the eligibility of the donor.

During Donation Automated instruments ensure collection of appropriate volume and adequate mixing of the donated blood with the anticoagulant in the disposable blood bag.

Post Donation All blood donations are tested for the following to ensure safety of the transfused blood components:

• Hepatitis B Virus (HBsAg and Core antibody)

• Hepatitis C (Antibody)

• HIV 1 & 2 (Antibody)

• Malaria

• Syphilis • Blood Grouping & Rh typing • Red Cell antibodies

11 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T Other measures to ensure quality 2015-16 2014-15 include: Number of Voluntary 7115 (9069) • Manufactured blood components blood donations are selected (approximately 10%) Number of blood 128 (142) according to a sampling plan for quality donation camps Number of blood control testing against the component’s 13715 (16352) specifications. components issued Number of blood • All equipment used in the blood bank components issued 497 (401) during collection, testing, manufacturing free and storage undergo a scheduled maintenance programme as per the Blood storage centres: requirement of ISO 15189 standards to • Sundaram Medical Foundation, Anna ensure their optimal operation. Nagar

• All blood components are handled and • Sooriya Hospital, Saligramam stored in accordance to the standards • Mehta Hospital, Chetpet. of ISO 15189. • KKCTH (ChildS Trust Hospital), • Continued accreditation to NABH ISO Nungambakkam 15189 standards. Significant achievements Performance 1. Reduction of red cell wastage to less than The Blood Bank started operations in the 2% (from 10%) new modern premises in Nungambakkam 2. Number of rejected blood donations was from September 2014. brought down to less than 6% from 14% During the current financial year the number of blood donations declined due to factors like the floods and the slow recovery of the Industrial sector following the floods.

Jeevan continues to retain the NABH accreditation and remains the only independent blood bank in Chennai to be accredited.

12 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16 Jeevan Public Cord Blood Bank

Jeevan enables quick and affordable access to matching stem cells from donated cord blood to Indian children with blood cancers and Thalassemia The Public Cord Blood Bank started functioning in 2008 and after over five turbulent years stabilised in 2013 thanks to a 15.4 Crore loan from the Technology Services Revolving Fund (TSRF) managed by ICICI and a 9 crore grant (over three years) from the Government of Tamil Nadu. Our thanks to these fundings and generous donations from individuals and business houses. Jeevan’s Public Cord Blood Bank has achieved the following:

2015-16 2014-15 Cumulative Number of hospitals that collected more 5 7 _ than 100 cord blood donations per year. Number of cord blood donations 3610 3706 9511 Number of cord blood donations processed 1280 2134 4706 and stored Number of patient requests for match 231 197 575 Number of matches 10 / 10 match 12 2 17 9 / 10 match 16 17 51 Number of transplants facilitated through 11 0 11 free HLA Typing

More than 50% of Cord Blood Donations do not qualify for processing. Jeevan is steadily progressing to meet its vision of storing 30,000 stem cell units before 2020.

13 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T Quality of Stem Cell Units • Continued to maintain the ISO 9001:2008 certification and the NABH The potency of cord blood is determined by (ISO 15189) accreditation for the HLA measuring the numbers of total nucleated laboratory cells (TNCC). • Was empanelled by National Marrow More than 70% of Stem Cell units stored Donor Programme (NMDP) of USA at Jeevan have a cell count of >750 million • Registered with US FDA enabling cells. shipping of matching stem cell units to USA for transplant through NMDP • Listed with Bone Marrow Donor Worldwide (BMDW) enabling global search for matches within Jeevan’s inventory To scale-up by another 10,000 units in three years, Jeevan will need Rs.30 crores. Jeevan hopes to raise this amount through Achievements, Plan, Need the CSR programmes and individual tax Jeevan, by setting up an inventory of 30,000 exempted contributions of Rs.10,000 from usable stem cell units of international 30,000 Indians. standards from donated cord blood will All financial contributions are eligible for enable quick access to life saving treatment tax exemption under Section 80G of IT Act. for children with blood cancers and Jeevan is also authorised by the Govt. of Thalassemia. India to receive overseas contributions During the year, Jeevan’s Public Cord blood under FCRA. bank did the following to increase the For more information please write to possibilities of use of stem cell units: [email protected]

14 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16 HLA Laboratory

In 2013 Jeevan set up a High Resolution HLA laboratory to type the cord blood units. This was made possible by the loan from TSRF. Since 2014, Jeevan started accepting requests from across India to perform HLA typing by Sequence Based Typing (SBT) for patients wait- ing for transplant and also potential donors from the family and friends.

Cumulative performance of the HLA laboratory:

2015-2016 2014-2015 Cumulative Number of Cord Blood Units 1434 2070 5434

Number of adult bone marrow donors 1287 0 1287

Number of samples from other hospitals 618 390 1068

Number of free HLA typings done 85 6 91

The turnaround time for the results has been reduced to less than 4 working days. Jeevan hopes to complete international accreditation of the HLA laboratory with ASHI within the next 12 months. Jeevan thanks the Consulate General of Australia, Sundaram Finance Ltd, Jamsetji Tata Trust and United Way of Chennai for their generous support to this facility.

15 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T Jeevan Stem Cell Registry

Jeevan Stem Cell Registry was established in 2015, to recruit 30,000 potential adult stem cell donors from regular blood donors. Stem Cells donated by these donors can be used to treat Blood cancer, Thalassemia and other curable blood diseases. Because of the fact that there will be a large number of stem cells in each such donation, these can be used to treat adult patients as well. Before 2020, we have to scale-up the inventory to 30,000. It is funded through grants from Jamsetji Tata Trust and United Way of Chennai. Around 1730 potential donors from a pool of regular blood donors have already enrolled.

16 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16 Organisation Chart

Board

Medical Director

Blood Bank Cord Blood Bank

Manager Medical (Donor Services) Officer

Manager Manager (Donor Services) (Logistics)

Manager Manager (Admin) (Cord Blood Lab)

Manager Manager (Finance) (HLA Lab)

Manager Manager (Quality Systems) (Finance)

Manager Manager (Lab Services) (Quality Systems)

17 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T Our Major Donors

Our Thanks To

ASL Capital Holdings Parsn Urban Development Ltd. Australian Consulate General Real Image Media Technologies (P) Ltd. Brakes India Ltd. Reliance Industries Ltd. Buildwell India Pvt. Ltd. Rotary Club of Madras Chaitanya Builders Rotary Club of Madras East Chennai Willingdon Corporate Foundation Rotary Club of Madras Metro Cognizant Foundation Rotary Foundation Devarajan P N Satyam Foundation Dinesh Memorial Scientific Research Trust Scope International District Grand Charity Fund Trust Share Aids Pvt. Ltd. ElectroMech Material Handling Systems (I) Pvt. Special Editions Ltd. Sreekant Mehta Emerald Jewel Industry India Ltd. State Bank of India Gimpex Ltd. Street Edge Foundation GIVE Foundation Sun Foundation Government of Tamil Nadu Sundaram Finance Ltd. HDFC Bank T V R Foundation Jayanthilal Chauhan Educational and Research Tara Murali Mrs. Trust Tata Trust K B Nirmala Terumo Penpol Ltd. Khivraj Chordia Trust The Hindu Khivraj Tech Park The India Cements Ltd. Krishna Murali Mr. Thiru Arooran Sugars Ltd. Kuppuswamy Mr. Trichy Distilleries and Chemicals Ltd. Lister Technologies Foundation Trivitron Healthcare Ltd. MRT No.1 Charitable Trust True Value Homes Mundra Port and Special Economic Zone Ltd. United Way of Chennai ONGC Uthrapathy Mr. Parsn Foundation Web Resources Ltd. 18 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16 FINANCIALS

19 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T 20 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16 21 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T The Need

• Jeevan will increase the inventory of stem cell units from donated cord blood to a total of 10,000 before 2018.

• For this, Jeevan will have to collect 10,000 cord blood donations

• Jeevan will enroll 30,000 potential adult stem cell donors (also known as Bone Marrow Stem Cell Donors) before 2020.

The Need

Head Unit Cost (Rs) Quantity Needed

Support for HLA typing 6000 26,000 Cord blood collection kit 200 10,000 Testing (ELISA and NAT) 900 6,000 Stem Cell Harvesting kit for cord blood 7500 6,000 Salary for a month 3,00,000 24 Rent for a month 1,25,000 24 Rent and Electricity for a month 1,25,000 24 Liquid Nitrogen storage vessel 28 lakhs 4 Automated liquid handling robot 40 lakhs 1 Automated blood cell counter 25 lakhs 1 PCR Thermal cycler 7 lakhs 2 Toward Corpus Fund Any Amount

• Financial contributions to Jeevan are eligible for Income Tax exemption under Section 80G of IT Act

• Cheque will have to be drawn favouring “Jeevan Blood Bank and Research Centre”

• For electronic transfers, please write to [email protected]

• Jeevan is permitted to receive foreign contributions under FCRA.

22 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16 Cord Blood Donor Feedback

‘‘We wanted to save our baby’s cord blood for any eventualities in future but when we came to know that currently cord blood is primarily used to treat blood cancer and thalassemia we decided to donate since we don’t have family history of either of these conditions/ diseases. We hope our donation will help in treating other patients who are maybe suffering from these conditions and/or be used for research. If we didn’t donate, this cord blood would have gone waste, donating gives us the satisfaction of doing it for a noble cause.’’ Rajasekhar Pullela & Keerthy Kanakamedala, Hyderabad

‘‘Heartfelt thanks for making our baby a part of “ Be the Cure “ movement run by Jeevan cord blood bank….Right from the first correspondence to the collection, there were crisp and clear instructions on how to go about. I wish this would propagate and your registry would be overflowed with donated cord blood.’’ Dr. Hitanshu Bhatt & Dr.Gouri Hitanshu Nagraj-Bhatt, Surat ‘‘We know the importance of the stem cell in protecting lives of other children. If we save it for ourselves through any other organization, it may be of no use. Atleast by this way (donating), we can have our hand in saving a life. I personally feel no child should be in a position to need a stem cell. However, we never know how nature hurts a child, so at that time my Son’s cord may be helpful. I appreciate the way your organisation runs and will suggest others.’’ K. Pratik Reddy & Sneha Reddy K, Hyderabad ‘‘We had a brief discussion with the doctor and understood that it’s a very small probability to be able to use one’s own cord blood / tissue for their children. It could be put to use effectively, for someone else, on the other hand. Also knowing that if there was evera necessity for it, we would be able to take help from your organisation itself gave us a reassurance.’’ Hari Ganapathy & Vandana, Chennai ‘‘I think keeping cord blood in a private bank is a status symbol nowadays. Some parents feel guilty about not securing the future of their child by keep the blood in private bank. I want to tell such parents that if you do not have a history of critical diseases then please go for public bank otherwise you will be guilty of letting someone die whose life could have been saved with your donation. There is very rare chance that such cord blood will be used. I will be happy if my feedback can increase the awareness about cord blood donation.’’ Tapan Jaggi & Vaishali Jaggi, Ghaziabad 23 2 0 1 5 – 2 0 16 | A N N U A L R E P O R T Blood Donation Camps Jeevan thanks the following organisations for their wholehearted support to the voluntary blood donation campaigns

Actavis Pharma NSN Matriculation School Allison Transmission India Pvt. Ltd Paypal India Pvt Ltd Aon Hewitt Petrofac Limited BankBazaar Prathyusha Institute of Technology and Management BGR Energy Systems Limited RR Donnelley Chennais Amirta Sairam Engineering College Cognizant Technology Solutions Sathyam Cinemas Cushman & Wakefield Saveetha Engineering College Dell Shriram IT Gateway HDFC Bank Ltd St. Joseph Church Hexaware Technologies Ltd Sopra Steria India Ltd Hotel Savera The Chennai Trekking Club India Bulls Housing Finance Ltd The World Bank Indus Teqsite Pvt. Ltd. Trayee Business Solutions Pvt. Ltd Infosys Ltd TSN College J.N.N Institute of Engineering Vel’s University Mahalakshmi Badminton Club VIT Mahindra & Mahindra Viveks Ltd MS Global India Automotive Pvt. Ltd.

24 A N N U A L R E P O R T | 2 0 1 5 – 2 0 16

Our Values

Safety First FOR INDIANS WITH BLOOD CANCER, THALASSEMIA AND OTHER BLOOD DISORDERS • Safety of donors and patients is our highest priority.

Integrity

• We will act honestly and ethically at all times

Accountability

• We take ownership for all that we do and ensure we do all of them the right way

Accredited by Working Together • We believe working together with similar organisations is the best way to achieve the goals

Excellence

• We will ensure excellence in our performance and will enable third party audit to improve our performance

Service

• At all times we will focus on meeting the needs of patients and monetary reasons will not stand in the way of delivering the needs. Jeevan Blood Bank and Research Centre (Registered Public Charitable Trust) 22, Wheatcrofts Road, Nungambakkam, Chennai 600 034 Phone : 4350 4246, 2826 3113 • [email protected] www.jeevan.org COMPUPRINT : 2811 6768