PATA Travel Mart September 13, 2017

Malaysia operators turn to China Weakened arrivals from current core markets are forcing Malaysian inbound players to pin their hopes on China

By S Puvaneswary adding that his company will reach out hired experienced staff and trained exist- hiking.” Malaysian inbound operators are diver- only to the English speaking Muslim trav- ing ones on the requirements of Chinese In support of inbound operators’ ef- sifying their source markets deeper into ellers from China. tourists. Sales calls to wholesalers in Bei- forts, the Malaysian Association of Tour China, encouraged mainly by the govern- Azizi said: “Muslim travel is our forte. jing, Shanghai and Guangzhou were also and Travel Agents (MATTA) will collabo- ment’s easing of visa restrictions and a There is also less competition for the Mus- made this year. rate with the Malaysia-China Chamber greatly improved air accessibility. lim Chinese market (among Malaysian) “The Chinese market is still small as we of Commerce to participate in the 2017 Malaysia Airlines launched nine new inbound operators. Our tour packages in- are new in this market. However, we are Guangdong 21st Century Maritime Silk routes to China this year, covering Kuala clude halal meals in restaurants and visits willing to put in the effort and commit- Road International Expo, to be held in Lumpur to Haikou, Nanjing, Fuzhou, to various for prayers.” ment to grow this market,” said Ally. Dongguan, China from September 21 to Wuhan, Chengdu and Chong- Ally Bhoonee, executive di- Adam Kamal, CEO at Olympik Holi- 24. MATTA is providing free booths, ac- qing; to Shenzhen and rector, World Avenues, said his days, is also targeting the Chinese market commodation and transportation at the Shanghai; and Kota Kinabalu company has diversified into to make up for the reduced longhaul busi- expo for participating inbound members. to Tianjin. AirAsia commenced China with the intention of re- ness from Europe and the US, due partly MATTA president, KL Tan, said: “The its Langkawi-Shenzhen service ducing its dependency on the to limited air access and the closure of expo is another potential platform for our in August. Earlier in March, Ai- seasonal Middle East market. Tourism Malaysia’s offices early members to identify business rAsia X launched daily flights Bhoonee said: “Political ten- this year in New York, Milan and opportunities and to increase between Kuala Lumpur and sions in the Gulf Cooperation Sweden. arrivals from China.” Wuhan. Bhoonee: invest- Council and a weakened econ- Europe and the US are sea- MATTA is also planning With these additions, there ing in China omy due to low oil prices are sonal markets and direct flights a sales mission to Nanning, are 470 direct flights weekly between Chi- not in our favour. Malaysia has enjoyed a are limited to KLM’s services Guilin, Shenzhen and Guang- na and Malaysia, which is the most num- boom in arrivals since the 1990s, but the from Amsterdam and Malaysia zhou, tentatively scheduled for ber of flights between Malaysia and any market has become saturated over the Airlines’ flights to Heathrow. 1Q2018 or 2Q2018. other medium-haul destination. last five years. Malaysia is not as popular But Kamal’s foray is not with- Kamal: going for Tan shared: “It depends on Azizi Borhan, general manager of with the Middle East as it once was. out challenges. He said: “Group niche segments the final confirmation from Safuan Travel & Holidays, who is among “On the other hand, China is a volume series face strong competition our China counterparts on the those casting a keen eye on China, told year-round market which enjoys good from Chinese OTAs, with the likes of best time and venue to hold these events. TTG Show Daily that the diversification air access from both full service and low- Ctrip selling holiday packages at low rates. These B2B sessions will be open to MAT- must be made as its South-east Asian mar- cost carriers. The government, through There is also competition from Malaysian TA members as well as hoteliers and local kets were not growing. the Ministry of Tourism and Culture and inbound players who are dropping rates attractions. The roadshows are a cost-ef- “China is a natural choice because it is Tourism Malaysia, is also putting its re- to secure volume business. fective platform for small and big players a medium-haul destination with good air sources into further developing this mar- “To stand out, we offer niche pack- to join and build their contacts, expand links, and China is among the main focus ket, which augurs well for us.” ages to attract special interest groups. Our market share and ultimately draw more markets for Tourism Malaysia,” Azizi said, To tackle China, World Avenues has packages include diving, motor sports and arrivals into Malaysia.” Chinese wave sweeps in shows off tourism By Caroline Boey tor, Guilin Tianyuan Interna- for Chinese travellers earlier this evolution at PTM 2017 Thirty-seven Chinese buyers tional Travel Service said Japan, year but demand dipped after the have registered for PATA Travel with direct flights, and nearby terror attacks. Xia expects Cana- PATA Travel Mart’s (PTM) re- tourism buyers from around the Mart 2017, making them the big- Asian island resorts offering rea- da will gain favour in 2018 as it is turn to Macau after seven years world, Fernandes said the Mart gest contingent this year. sonably priced prod- the China-Canada Year will allow delegates to gain a live “offers a prime opportunity for According to Puangthip ucts are hot this year. of Tourism. update on the destination’s tour- Macau tourism stakeholders Chotipantawanon, PATA’s direc- She added family New flights coupled ism development. to connect with the world, and tor of events, those who have trips to Europe and the with Russia offering Macao Government Tourism learn from the experts about the registered are senior executives, US were popular this easier visa entry pro- Office (MGTO) direc- most effective market- with a quarter holding manager summer, while India, cedures and China’s tor, Maria Helena de ing strategies”. or director titles. Egypt and Myanmar Belt and Road policy Senna Fernandes, said: “The next genera- A pre-mart poll of registered are up-and-coming. will bring awareness to “Macau last held PTM tion of tourism profes- buyers shows that direct flights, William Lu, mar- Eastern Europe. in 2010. Between then sionals can also benefit Lu: experiential and now, Macau has from the PATA Youth visa-free and/or ease of obtain- keting director, Hola trips are a hit Shelley Jin, general ing visa entry documents, fa- China (Shanghai) In- manager, Customiza- seen numerous tour- Symposium,” she said. vourable currency exchange and ternational Travel Service, noted tion Service Center of Shanghai ism complexes coming Bruno Simoes, exec- into operation, more utive director of small- destinations not impacted by a growing demand for tailor- Yangzi International Travel Ser- Fernandes: trad- heritage draws being WORLD Experience, a safety and security issues domi- made experiential trips to view vice said Australia, New Zealand ing knowledge nated outbound trends this year, the Northern Lights and Antarc- and Thailand did well in 1H2017 revitalised for visitors, repeat exhibitor based with Asian destinations continu- tic ocean adventures among Chi- for travellers looking to enjoy the and new large-scale events being in Macau, told TTG Show Daily ing to perform strongly. nese sophisticates. seasons. added to our annual calendar. that the mart “is a huge oppor- China National Tourism Ad- South America and the Bal- “Canada, Czech Republic “These will make PTM 2017 a tunity” for his destination and he ministration predicts outbound kan countries have been actively and Hungary, which offer natu- memorable event and contribute hopes to connect with meeting trips will increase four per cent attending China tradeshows and ral scenery, easy access and are to destination promotion.” and incentive agencies as well as this year to 127 million, citing Lu is keen to offer customised perceived to be safe, are up- PTM 2017 also holds another conference organisers. products to these destinations. and-coming. And among the special meaning for MGTO, as it “This (business event) seg- convenient visa policies provid- th ed by some 65 destinations as the Jing Xia, director, CITS Head more active NTOs this year were is the event’s 40 anniversary. ment has huge potential growth growth driver. Office, said the favourable UK those from Texas, Argentina and Besides being a platform to in Macau,” he explained. – Pru- Sandy Ren, marketing direc- exchange rate was the impetus Dubai.” showcase Macau to travel and dence Lui 13.09.2017 TTG Show Daily PATA Travel Mart 2 View from the top

The 40-year-old tradeshow

Despite challenges, PATA Travel Mart (PTM) remains a solid event even after 40 years of existence. The suc- cess boils down to innovation, qual- ity content and execution, says Mario Hardy, CEO of PATA, who shares the higlights of this year’s edition and his vision for the show moving ahead with Xinyi Liang-Pholsena

What are the highlights for PTM 2017 as they may have an extra day if they wish to ing for it, which never happened before, PTM? How do you overcome them? the show marks its 40th year? meet the people in an informal way and as they are usually late to respond. For the A lot depends on the host destination. The fact that PTM’s still around after 40 pick up some knowledge about the region first few months of the announcement Macau has been easy to work with as years is exciting news for us. There are and trends. bookings came really fast, then at a good they’re well organised and has an exper- many tradeshows across the region and pace, slowed down for a period and then tise in events that are much larger in scale many companies have also started their How will PTM perform this year and picked up in the last couple of weeks (as of than PTM. I think one of the greatest as- own shows, but PTM has survived year to how does it compare with past years? July*) as the deadline was past. sets of PATA is our logistics team, which date and is doing pretty well. We knew from the beginning that having Buyers registration is overwhelm- is phenomenal and they have been doing It’s not the largest show and we don’t the event in Macau will be really popular ing and much more than we can actu- this for a long time. aim to be the largest; we’re small and in- – people love going to Macau. Within days ally take. The good thing about that is The challenge is typically around the timate, which makes it easier for people of announcing it we had people register- we (be more selective about qualifying) forum. For example, in creating interest- to network and do business together as the buyers. Even though we have a great ing content that will attract people to join, opposed to running from one place to an- number of applications, far exceeding but that is the same for any organisation other. There’s a need for both. the past years, we’ve been very selective or event planner. The other challenge is In our case, we have been roaming about who’s coming. There’s probably a obviously to get exhibitors and sellers at from one country to another over the few unhappy people who have not been our events. years, so that is another benefit. We try selected but our host is looking for ROI to increase the networking opportuni- and we want to make sure that buyers How has PTM evolved over the years? ties too – it’s still a work-in-progress and come with the intention of business. We It’s still transforming. There are ideas but there’s probably more that we can do in It’s not the largest also want to maintain the reputation of we haven’t finalised what PTM will be like this area. show and we don’t aim PATA (being an event with) quality buy- in the future. We know it has to change One of the things we have done over ers. and we have to make some significant the past two years is to increase knowl- to be the largest; we’re In my opinion, it also helped a little that changes to the format because there are edge sharing at PTM. Past shows didn’t we have increased the incentives for buy- too many similar shows already. We’re not have any seminars or workshops, with small and intimate, ers. That has attracted more people. sure what it could and should look like only the tradeshows followed by the board On the seller side, interest picked up in moving forward but we know we need to meeting. We still have the board meeting which makes it easier the last couple of weeks. We have 80 per be brave and take some risks to try new attached to PTM, but we also added the cent of the floor space taken up at the mo- things we haven’t tried before. knowledge sharing forum. for people to network ment (early July*). The host is planning We have the Travolution Forum (Sep- lots of interesting social activities and we Can you give us an idea of what future tember 13) this year, focusing on technol- and do business have new sponsors this year such as Illy PTMs will look like? ogy and digital marketing topics, as well with us for the first time. We’re looking No, it’s too early. We threw lots of crazy as the Bloggers Forum in the afternoon together as opposed for sponsorships and partners outside of and fun ideas during a recent meeting, to offer different perspectives from the in- to running from one travel trade. but we still need to refine these ideas and fluencers and destinations. Delegates are see if they are financially viable for the or- coming a long distance to do business, so place to another. What challenges are there in organising ganisation. UNDER THE ARCHES

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Visit us at booth no. D41 visitabudhabi.ae 13.09.2017 TTG Show Daily PATA Travel Mart 4 View from the top

Are tradeshows like PTM still viable? tradeshows, there are pre- and post-tours Macchu Pichu where you’ve never PATA’s income still relies very much on its (for attendees to) experience (the destina- been, it gives you a pretty good per- events. One of our objectives is to move tion) at the same time. spective on what it would feel if away from being too reliant on member- Secondly, we keep PTM relatively small you were there. Will it actually ship revenue to diversify our incomes to for people to have more interaction. That’s be a replacement of feeling the events, academy, training, research and certainly what’s unique for PATA and we sun over your shoulder and other types of activities. want to retain that moving forward. the food, the smells, inter- For the last two years, we have signifi- There are probably far too many trade- acting with locals? Probably cantly increased our number of events – shows in the region but they are still well not. we now have eight official events a year but attended. All tradeshows I’ve been to have the reality is actually much more than that. good attendance from all around the Given your interest and We do several events in China, nearly one world, probably because tour agencies background in technol- a month, and we have two events in the and operators are focusing on different ogy, how are you leverag- Pacific this year – PATA Global Insights in niche markets and attend shows relevant ing the use of technology Auckland in September and PATA Pacific to them. at PTM? Tourism Insights Conference in Vanuatu Some overseas agents might not come There’s probably a lot that we in October. to Macau because it’s not an area of inter- can do to improve. We have a Next year, we will start with the ad- est for their agency, but they could be hap- mobile app for several events venture mart in Al Ain – an oasis about py attending Thailand Travel Mart Plus in since last year. This year we’re try- an hour away from Abu Dhabi – our first Chiang Mai because that’s what they’re fo- ing something different and it will event in the UAE. After the annual sum- cusing on. Or they could be happy to visit be ongoing after that. mit in South Korea’s Gangneung, PTM the first Travel Trade Maldives because it’s As with most event organisers, we will be in Langkawi, and the New Tourism a market they are keen on. have been using one app per event – you Frontiers Forum – which this year will be There’s probably room for more trade- download an app, you get the content, in Palau in November. shows in secondary cities. I find it funny you network with people. After the fairs, We have nearly 15 events in a year, com- that destinations have gone on to start we leave it open for a few weeks and then pared to previously two or three events in their own tradeshows one or two years everything is gone – all your relationships, I think we’re still far good years. We hope to continue to organ- after a PATA event there (chuckles), but contacts and content are gone. That’s un- ise at least two events in the Pacific every it goes to show that we are enabling peo- fortunate because there are a lot of good away from seeing an year and we like to grow one additional ple to create their own events and teach- contacts made at the events and people event in Europe – the other being our ad- ing them how to do it. There is no doubt want to stay in touch. end or slowdown in vocacy dinner in London. that there will be more cities – in Chinese We were creating something different tradeshows unless I don’t think we can and should do provinces, for example – starting their this year with a PATA branded app. You more. We’d like to focus more on increas- own events. download the app only once, you keep the there is a crisis that ing attendance at other events moving I think we’re still far away from seeing app and whenever we have a new event forward and raising content quality. an end or slowdown in tradeshows un- we will push the content to you. It doesn’t stops people from less there is a crisis that stops people from erase what you have before but adds to it. You said earlier that there are too many travelling. Otherwise, business will con- The app is only a container and within the travelling. Otherwise, similar tradeshows. How do you think tinue to grow. container there are lots of different events. PTM stands out from the rest? When you click on one of (the event business will continue One of the two unique selling points of But with better technologies, do you programmes), you open it up and you get PTM is that it rotates from one place to think travel tradeshows will become all the content plus contacts of people al- to grow. another. In the early days of PTM, it used obsolete in future? ready there and you can start exchanging to be in places like , Face to face will remain, more so in this news and information with them. That’s City on what they do so we’re certainly and Beijing – the capital cities. In recent region than other parts of the world. Peo- something we’re in the process of imple- happy to work with them to make some years, PTM is organised in secondary and ple like to travel somewhere else and ex- menting now for the rest of the events this improvements. tertiary cities. I know some people have perience a destination. Typically in our year, and as we create programmes for Also, we now use recyclable paper criticised the destination choices, citing case, it’s not just about trading or signing next year they will be added to the app too. badges, which we will ask delegates to give accessibility issues, but actually the sec- contracts; it’s also about experiencing the them back for reutilisation at the end of ondary cities need PTM. destination because you will be the ones How about PATA’s other key advocacy the show. We can peel off the sticker and In the last three years we have been pro- selling travel. So how you sell a place you areas like sustainability and youth en- put on a new one, and they will still look moting the importance of showcasing the have never been to? In the case of travel, gagement – are these reflected in PTM? very professional. And even if you do secondary cities. There are far too many experiencing the destination is still very On sustainability, we are working very throw it away, it’s recycled paper. tourists in capital cities and we need to important. closely with The Venetian and Studio City We are looking at using less paper push them into other destinations. When people say virtual reality will trans- to highlight some of their sustainable fea- whenever we can; the real challenge to- One way (to achieve that) is having a form travel, yes, it might transform the tures. We know The Venetian has a good day is to convince our exhibitors not to tradeshow to showcase to the tour agents way people get inspiration to new places policy for sustainability so we will like to bring paper brochures and find other and operators from overseas the opportu- to discover but it won’t replace travel. If help to highlight some of that with them. ways to share information electronically nities in the secondary cities. Besides the you’re wearing a headset and you’re in We just started a conversation with Studio or through thumbdrives. Some do but still a lot of people bring paper. To be honest, most people throw it away. In our social media and communication with sellers and exhibitors, we’re trying to encourage them to find alternative ways to share their information. We have stopped distributing board papers at our board meetings. We send the board members, including the coun- cil and committees, all information elec- tronically. And as for youth engagement, we have the Youth Symposium which will be held at the Institute for Tourism Studies (IFT) in Macau. We’re working with Fanny Vong (president) from the institute and profes- sor Chris Bottrill from Capilano Univer- sity, who’s also our vice chair this year, to organise the event. Several hundred stu- dents are expected to attend the forum, with about 10-20 per cent being inter- national students. Tony Fernandes, CEO of AirAsia, will be a guest speaker at the symposium.

Indonesia Ministry of Tourism’s I Gde Pitana, PATA’s Andrew Jones, Ministry of Tourism’s Arief Yahya and Mario Hardy wrote their * Editor’s note: This interview was congratulatory messages for PATA’s 65th founding anniversary at PTM 2016 in conducted in July

Report Theme parks r.nagy/shutterstock Competing Legoland Discovery Center in Osaka for fun In Asia, the business of fun is a serious industry as attractions keep up the amusement war through constant reinvention. By Pamela Chow

sia has been the hotbed of a theme 20.9 million, reported the Themed En- Apark rush, with intellectual-property tertainment Association (TEA) and AE- (IP) partnerships on the uptick as desti- COM. nations the likes of Shanghai Disneyland, To quench the region’s thirst for watery Legoland Japan and Malaysia’s Movie An- fun, new operators are thronging the mar- imation Park Studios seek out movie and ket – at least 15 water parks have opened cartoon producers to create new universes in the last three years in Thailand alone, of amusement. said Wuthichai Luangamornlert, man- With fun being a serious business in aging director of Siam Park City, at the Asia, water playgrounds have also been Asian Attractions Expo 2017 in Singapore making a splash. From 2015-2016, visi- in June. tor volume to water parks in the region “We’re seeing a growth in private in- climbed 5.4 per cent from 19.5 million to vestment in this new emerging market as

Vietnam has huge growth potential right now (in theme park development), and we also are seeing growth in Malaysia, South Korea and India. Paul Noland President and CEO, International Association of Amusement Parks and Attractions

tourism spreads from Pattaya, Bangkok factor. Successive generations like to share and Chiang Mai to the second-tier cities,” experiences that they enjoyed growing up, observed Wuthichai. so the trend is to create high-quality rides Meanwhile, service supplier WhiteWa- that all members of the family can enjoy.” ter Southeast Asia has signed to develop Wuthichai agreed, adding that fam- “world-class water parks” in Thailand, ily rides generate the most visibility and Vietnam, Cambodia, Malaysia, the Philip- discussion on social media for Siam Park pines and Bahrain, said CEO Chris Perry. City, Thailand’s oldest water park. Yet, as the competition heats up, the “The trend is to become more family- market size is shrinking. In 2015-2016, oriented, so we’ve invested in rides that overall visitor numbers in Asia-Pacific’s the whole family can go on,” said Wuthi- top 20 amusement parks dipped 2.8 per chai. “We’ve had customers who haven’t cent from 130.9 million to 127.3 mil- visited our park in five years come back.” lion, according to the 2016 TEA/AECOM Operators also reported that more Theme Index and Museum Index. developers are capitalising on this trend The decrease, as outlined in the report, by transforming casino complexes into is in part due to more parks opening in mixed-use, family-friendly destinations. China, drawing droves of Chinese visitors According to Ken Wheatley, director to domestic attractions and away from of entertainment technology supplier those in neighbouring countries. Christie, Macau led the pack in the devel- Confronted with sliding popularity and opment of mixed-use integrated resorts, a tightening market share, incumbents which was soon replicated in the Philip- around Asia are facing a mounting pres- pines, South Korea and Singapore. sure to reinvent. The latest talk of the town is Okada Ma- nila, a 44ha integrated resort in the Enter- Fun for the whole family tainment City gaming strip. The US$2.4 The key, industry players believe, lies in billion project boasts a casino, hotel, din- multigenerational experiences. President ing and shopping outlets, and conference and CEO of the International Associa- spaces, in addition to a 1.2km-long mul- tion of Amusement Parks and Attractions timedia show comprising choreographed (IAAPA), Paul Noland, observed: “We are water, light and music performances. Shanghai Disneyland seeing parks capitalise on the nostalgia Such multimedia shows are also gain- 13.09.2017 TTG Show Daily PATA Travel Mart 7

ing traction with operators across Asia, While parkgoers may be eager to em- ing this year-end, and the launch of the year. The country’s main concern lies in checking off boxes as a multigenerational, brace multimedia extravaganzas, industry DreamWorks-branded DreamPlay attrac- increasing repeat visitations, which will sustainable and cost-effective revenue experts caution operators against leaning tion in City of Dreams . be tackled with continued government driver, with Marina Bay Sands’ Spectra on trending technology as the focal point Entertainment + Culture Advisors re- investment in man-made attractions over light-and-water extravaganza by its prom- of the attraction. ported that other Asian markets, includ- the next five years, he shared. enade as a recent example. “We have to recognise it’s the story and ing Vietnam and South Korea, are in talks Elsewhere in Asia, previously untapped “Multimedia presentations help us experience that is important. The tech- to develop integrated resorts with interna- markets are emerging into the fore. Said keep (attractions) current and relevant for nology delivers it,” said Darrell Metzger, tional IP. IAAPA’s Noland: “Vietnam has huge the next generation, who come back to ex- former CEO of Ocean Park. “We have to Still, Indonesia currently lacks IP at- growth potential right now, and we perience something old that’s new again,” be willing to abandon the technology and tractions, noted David Sutiono, director also are seeing growth in Malay- said Paul Rivet, director of entertainment replace it with whatever it is that can tell of Funworld Prima. He added that in or- sia, South Korea and India.” at Walt Disney Attractions Japan. your story.” der to boost international visitor volume, Often conducted in the evening, mul- the country should promote its culture Right: Siam Park City, Bangkok timedia shows motivate visitors to stay The park battle wages on and islands, as it has potential for huge Below: Water Show at Marina longer at resorts or even overnight, and As Asia continues to receive new openings market growth in 10 years or more. Bay Sands, Singapore can drive on-site F&B spending to 15 per and expansions, China is seeing multiple Wuthichai commented: “It can be dif- cent more, said Jean-Christophe Caniza- IP projects – including Zhuhai’s Lionsgate ficult for major companies to come in res, chairman and CEO of French multi- Entertainment World and Universal Stu- because there is no major land mass like media provider ECA2, which developed dios Beijing – in the development pipe- the US or China. In my opinion, smaller the Wings of Time show in Sentosa. line. TEA projects that by 2020, attend- integrated resorts are the solution.” They can also be “refreshed easily and ance at theme parks in China will surpass On the other hand, Wuthichai is changed seasonally”, said Michael Reid, those in the US. optimistic of Thailand’s theme founder of IconPath Curated Experiences. While numerous IP-driven develop- park potential, as the country This is a big selling point – especially ments are in the pipeline across Asia, received 32.5 million visitors for regional parks with smaller budgets countries outside of China may find in 2016 and expects an up- – as operators prioritise the “sustained re- greater favour in smaller or regional IP wards of 34 million this peatable value” of an attraction, explained projects. Ron Merriman, managing director of MR Malaysia and the were ProFun China, the company that helmed quick to hop on this trend, with the Gent- Ferrari World Abu Dhabi. ing Group’s 20th Century Fox World open- MarinaBay Sands

Upcoming attractions in Asia

Jeju Shinhwa World, South Korea entertainment centre, MICE facilities and ca- Wet’n’Wild Haikou, China 20th Century Fox World, Malaysia Opening in phases this year, the 250ha Jeju sinos. The 344-room Somerset Jeju Shinhwa Built on the Mission Hills Golf Resort Haik- Under the 10-year Genting Integrated Shinhwa World will be Jeju’s first integrated World opened on April 25, while the 630- ou on Hainan Island, Wet’n’Wild Haikou Tourism Plan, Genting Group is developing resort. It will encompass premium accom- room Jeju Shinhwa World Marriott Resort & is one of Village Roadshow Theme Parks’ its Outdoor Theme Park into the US$300 modation, a family theme park, water park, Spa will launch in two phases, starting with (VRTP) first debuts in Asia, bringing China million 20th Century Fox World. The 10ha Jeju’s largest retail and F&B complex, a YG 486 rooms in late-2017. its first Wet’n’Wild-branded theme park. park will feature six themed zones such The site is a cluster of hotels – includ- as Alien vs Predator, Ice Age and Planet Lionsgate Entertainment World ing the recently opened Ritz-Carlton – and of the Apes. It is slated to open later this a retail, dining and entertainment precinct. year. VRTP is currently providing consultation for development and will operate the park Universal Studios Beijing, China following its opening, slated for later this Universal Studios’ latest foray is a 405ha year. destination resort in Tongzhou, Beijing, with a reported US$3.3 billion initial Lionsgate Entertainment World, China capital investment. Scheduled to open by the end of 2018 in A joint venture between Beijing Novotown on Hengqin Island in Zhuhai, the Shouhuan Cultural Tourism Investment 2.2ha indoor park will be themed around and Universal Parks & Resorts, the theme Lionsgate’s key franchises, including The park will feature existing Universal Studio Hunger Games, The Twilight Saga, The attractions as well as new attractions Divergent Series and Now You See Me. reflecting China’s cultural heritage, along- It is developed by Thinkwell Group with side a retail, dining and entertainment consultation by VRTP, which will manage district and themed hotels. It is scheduled its operations after the opening. to open in 2020 or later. Report UNESCO World Heritage Sites Preserving for posterity Rachel AJ Lee rounds up the 37 sites in South-east Asia that sport the UNESCO World Heritage label

CAMBODIA

1. Angkor – Constructed by Khmer King Suryavarman II between 1113 and 1150, the long-standing symbol of Cambodia has more than 3,000 apsaras (celestial nymphs) carved into its stone walls.

2. Temple of Preah Vihear – Dating back to the 9th century, the Hindu temple – constructed along an 800m-long north- south axis – stands atop a 525m-high cliff in the Dangrek Mountains near the Thai- Cambodian border.

INDONESIA

3. Komodo National Park – Located in Nusa Tenggara, the park covers more than 1,800km2 and comprises three major is- lands – Komodo, Rinca and Padar. It is the only place in the world where Komodo dragons are found. 2 4. Borobudur Temple Compounds – Built in the 8th and 9th centuries during the Syailendra Dynasty, the 29m-high step pyramid in Central has more than 500 Buddha statues perched all around.

5. Prambanan Temple Compounds – Dat- ing back to the 10th century, this large Hindu complex features three temples decorated with reliefs illustrating the Ramayana epic, dedicated to Shiva, Vish- nu and Brahma, and three temples to the 31 19 animals which serve them.

6. Ujung Kulon National Park – This park in Java’s Province is one of the natural world’s best-known examples of recent island volcanism with its ongo- ing geological evolution since the 1883 Krakatau eruption. It is also home to the critically-endangered Javan rhinoceros.

7. Cultural Landscape of Province: the Subak System as a Manifestation of the Tri Hita Karana Philosophy – This in- scription comprises five rice terraces and their water temples that cover a total of 19,500ha. The temples are the focus of a 1 27 cooperative water management system of canals and weirs, known as subak, which 19 dates back to the 9th century. 15

8. Lorentz National Park – This 2.4 mil- lion-ha park stretches for over 150km from Irian Jaya’s central cordillera moun- tains in the north to the Arafura Sea in the south, and contains a range of ecosystems from snow-capped mountain peaks to lowland wetlands.

9. Tropical Rainforest Heritage of Suma- tra – Comprising Gunung Leuser Na- tional Park, Kerinci Seblat National Park and Bukit Barisan Selatan National Park, this 2.5 million-ha protected area is home to an estimated 10,000 plant spieces, 200 mammal species and 580 bird species.

10. Sangiran Early Man Site – Situated 15km north of Solo in Java, the site rose 13.09.2017 TTG Show Daily PATA Travel Mart 9

to prominence thanks to the discovery of more than 100 Homo erectus remains and associated stone artefacts. These fossils show human evolution process during the Pleistocene period. LAOS

11. Town of Luang Prabang – Built on a peninsula formed by the Mekong and the Nam Khan Rivers, the ancient capital boasts a fusion of traditional Lao archi- tecture and colonial structures built by the Europeans in the 19th and 20th centuries.

12. Vat Phou and Associated Ancient Set- tlements within the Champasak Cultural Landscape – At the base of the Phou Kao 3 mountain in southern Laos, the Vat Phou Temple complex is more than a millennia 24 old with well-preserved ruins of temples, shrines and waterworks dating from the 17 th th ecosystem supports over 350 species 5 to 15 centuries. of coral, 500 species of fish, and is a nest- ing site for birds and marine turtles. MALAYSIA 20. Rice Terraces of the Philippine Cor- 13. Gunung Mulu National Park – Occu- dilleras – The five clusters of rice fields pying some 53,000ha, the park is located on Luzon have followed the contours of on the island of Borneo in Sarawak. It is the mountains for two millennia. They dominated by Gunung Mulu, a 2,377m- all belong to the Ifugao, a minority com- high sandstone pinnacle, and has caves munity that has occupied these moun- measuring at least 295km long. tains for just as long.

14. Kinabalu Park – The centrepiece of 21. Historic Town of Vigan – Established 2 this 754km national park in Sabah is the in the 16th century, Vigan is the best- 4,095m Mount Kinabalu. It is home to a preserved example of a planned Spanish wide range of habitats, and features more colonial town in Asia. Featuring 233 his- than 5,000 vascular plant species, 90 spe- toric buildings along a grid of 25 streets, cies of lowland mammals and 326 bird the 17.3ha site is located in the province species. of Ilocos Sur. 27. Thungyai-Huai Kha Khaeng Wildlife wooden walls. The town reflects a fusion of cultures and is a good example of a 15. Melaka and George Town, Historic Cit- Sanctuaries – Encompassing 622,200ha 22. Puerto-Princesa Subterranean River small-scale trading port active from the ies of the Straits of Malacca – Asia and in Uthai Thani, Tak and Kanchanaburi, National Park th th th – The limestone karst site the sanctuary comprises two river sys- 15 to19 centuries. Europe have endowed Melaka with 15 - covers more than 22,200ha, and boasts century Malay sultanate, Portuguese and tems, the Upper Khwae Yai and Huai an 8.2km-long underground river. The 33. My Son Sanctuary – Dating from the Dutch influences, while George Town rep- Khakhaeng. Species include 120 mam- full mountain-to-sea ecosystem on 4th to13th centuries, the site was the reli- resents the British era from the end of the mals, 400 birds, 96 reptiles, 43 amphibians south-western Palawan features intact- gious and political capital of the Champa 18th century. These influences can be seen and 113 freshwater fish. old growth forests and distinct wildlife. Kingdom. Located in the Duy Xuyen Dis- through the respective towns’ government trict, it is made up of numerous tower buildings, churches and squares. 28. Ban Chiang Archaeological Site – Dat- 23. Mount Hamiguitan Range Wild- ing from 1,495BC, the 67ha area in north- temples built for Hindu divinities Krish- life Sanctuary – Straddling San Isidro na, Vishnu and Shiva. 16. Archaeological Heritage of the Leng- east Thailand contains early evidence of Municipality, Governor Generoso Mu- settled agrarian society in South-east Asia, gong Valley – Situated in the Lenggong nicipality and the City of Mati, all in 34. Phong Nha-Ke Bang National Park – Valley are four archaeological sites which along with evidence of wet rice agriculture the province of Davao Oriental, the and domesticated farm animals. Located in the middle of the Annamite span close to two million years. The sites 16,923ha sanctuary is home to 1,380 Mountain Range in Quang Binh Prov- suggest the presence of a fairly large, semi- species including the critically-endan- ince, the 123,326ha national park features sedentary population with cultural re- 29. Dong Phayayen-Khao Yai Forest Com- gered Philippine eagle among the 341 plex – The 615,000ha site comprises five geological diversity as well as over 104km mains from the Palaeolithic, Neolithic and endemic species. caves and underground rivers. Metal ages. contiguous national parks of Khao Yai, Thap Lan, Pang Sida, Ta Phraya and the SINGAPORE Dong Yai Wildlife Sanctuary. It contains 35. Central Sector of the Imperial Cita- MYANMAR more than 800 fauna species, 112 mam- del of Thang Long – Hanoi – The Thang Long Imperial Citadel was built in the 11th 24. Singapore Botanic Gardens – Estab- mal species, 392 bird species, and 200 rep- century by the Ly Viet Dynasty and con- 17. Pyu Ancient Cities – The site compris- lished in 1859 by the Agri-Horticultural tiles and amphibians. structed on the remains of a Chinese for- es the archaeological remains of palace cit- Society, this the first and only tropical tress from the 7th century. It reflects a cul- adels, burial grounds and Buddhist stupas botanic garden on the UNESCO list. The ture specific to the lower Red River Valley, belonging to the three city-states – Halin, green site has 36,400 living plant acces- VIETNAM at the crossroads of influences from China Beikthano and Sri Ksetra – along the Ir- sions, 6,544 species and 44 heritage trees. rawaddy River. 30. Complex of Hué Monuments – Estab- and the Champa Kingdom. lished as the capital of unified Vietnam THAILAND in 1802, Hue was the political, cultural 36. Citadel of the Ho Dynasty – Built in PHILIPPINES and religious centre under the Nguyen 1397, the site in Vinh Loc District com- 25. Historic City of Ayutthaya – Founded dynasty until 1945, and is a remarkable prises the Inner Citadel, La Thanh Outer 18. Baroque Churches of the Philip- in 1350 by U Thong, Ayutthaya’s first king, example of late feudal urban planning in Wall and Nam Giao Altar. It bears witness pines – These are four Roman Catholic the 289ha city flourished for four centu- Asia. to the period in South-east Asian history churches built by the Spanish colonial- ries before it was attacked and destroyed when traditional kingship and Buddhist ists: Church of San Agustin in Manila; by the Burmese army in 1767. Temples 31. Halong Bay – Covering an area of values were giving way to new trends in Church of La Nuestra Señora de la such as the Wat Phra Si Sanphet and Wat 43,400ha in the Gulf of Tonkin north-east technology, commerce and centralised Asuncion in Santa Maria, Ilocos Sur; Phra Mahathat still remain. of Vietnam, Halong Bay boasts more than administration. Church of San Agustin in Paoay, Ilocos 1,600 limestone islands and islets. Most of Norte; and Church of Santo Tomas de 26. Historic Town of Sukhothai and As- them are uninhabited and have towering 37. Trang An Landscape Complex – The Villanueva in Miag-ao. sociated Historic Towns – Situated in the limestone pillars, arches and caves. property near Ninh Bình comprises lime- northern region of present-day Thailand, stone karst peaks permeated with valleys, 19. Tubbataha Reefs Natural Park – this property comprises the three physi- 32. Hoi An Ancient Town – The inscribed paddy fields and small villages. Caves The marine park in the centre of the cally closely related ancient towns Suk- property in Quang Nam Province com- there have revealed archaeological traces Sulu Sea protects more than 130,000ha hothai, Si Satchanalai and Kamphaeng prises a well-preserved complex of 1,107 of human activity over a continuous pe- of three atolls and deep sea. The reef Phet. timber frame buildings with brick or riod of more than 30,000 years. Host City

Uncover Macau’s many gems Macau is a destination for everyone, from gourmands and heritage hunters to shopaholics and little ones. By Prudence Lui

cake. Visit the branch at Calcada Barra 8½ Otto e Mezzo Bombana near A-Ma Temple if you’d like to also The restuarant in Galaxy Macao is run by check out the Museum Of Souvenirs, a renowned Italian chef Umberto Bombana, new attraction within the shop. who holds three Michelin stars for the Hong Kong branch of the same name. He is committed to using only the most pre- Heritage mium and fresh ingredients, striking the hunts balance between tradition and innovation. Robuchon au Dôme Taking a Walk through the Robuchon au Dôme, formerly known as Streets of Macao Robuchon a Galera in Lisboa Hotel, has Organised by the Civic and Municipal been relocated to the dome of Grand Lis- Affairs Bureau (IACM), this walk cur- boa Hotel. This fine-dining restaurant by rently features 18 thematic routes through Joël Robuchon has earned three Michelin streets and alleys of old Macau. IACM stars. It is run by executive chef Julien offers guided walks on selected Satur- Tongourian and his team, who ensure cu- days or by appointment. One route is the linary artistry is met with the finest wines, two-hour Footprints of Poets of Modern service and an impressive décor. Macao, which takes participants on streets once walked by Chinese and Western po- ets such as Portuguese literary figure Luis Family fun Vaz de Camoes. Giant Panda Pavilion Mandarin House Since giant panda Kai Kai and Xin Xin Built before 1869, the Mandarin House gave birth to their twin cubs Jian Jian and was once the home of Chinese literary Kang Kang in June 2016, visitors have figure Zheng Guanying. It consists of sev- been flocking to the Giant Panda Pavil- eral courtyard houses, displaying a mix ion to say hello to the new additions to of Chinese and Western detailing, such the family. Visit them in the Macao Giant as grey bricks against arched ornamenta- Panda Pavilion on Sundays from 14.30 to tions and timber lattice windows against 16.30. mother-of-pearl window panels of Indian origin. Entrance is free. guided Hac Sa beach area tours are available on scheduled days. Take a leisurely walk down the newly ren- ovated promenade by Hac Sa beach, with The Ruins of St Paul’s nearby play areas for the little ones. The The Ruins of St Paul’s is a symbolic altar more adventurous may explore the Hác Sá to Macau. Its once housed the Church of Long Chao Kok Coastal Trail for views of Mater Dei built in 1602-1640, before be- the mountains and sea. From above: SW Steakhouse at Wynn Palace Cotai, home-made durian ice cream from Mok Yei Kei, ing destroyed by fire in 1835. This attrac- St Dominic’s Church, one of the attractions on the Footprints of Painter George Smirnoff walking trail tion features the Museum of Sacred Art Kid zones and Crypt. Kid zones in integrated resorts – namely Mok Yei Kei the Cube (The Venetian, Sands Cotai Cen- Cheap chow Founded in 1954, Mok Yei Kei is a tradi- tral and The Parisian), Kid’s City (City of tional dessert shop in the heart of Taipa Glam eats Dreams) and Planet J (Sands Cotai Cen- Lord Stow’s Bakery Village – an old village area surrounding tral) – leave families spoiled for choice of Opened on Coloane Island by Englishman Rua da Cunha – which is home to a wide SW Steakhouse indoor and outdoor activities. Andrew Stow in 1989, this little bakery lat- range of restaurants and eateries. The Located within Wynn Palace Cotai, SW er became famous for one item – egg tart. shop is well known for home-made du- Steakhouse reimagines the classic Ameri- It was recognised as the first specialist egg rian ice cream, sawdust pudding and agar. can steakhouse and features premium Shopping tart shop in Asia and its footprint today steak and seafood from the US, Australia extends into Hong Kong, Japan and the Koi Kei Bakery and Japan. This fine-dining outlet pio- treats Philippines. Although it has opened vari- From starting out in 1997 as a cart selling neers a dinner show in theatrical anima- ous branches in Macau, the original shop crunchy peanut and ginger candy, Koi Kei tion with 3D mapping vignettes to delight Creative shops in Coloane still retains an old charm and Bakery today produces over 300 varieties the senses. The show comes on every 30 Not far from the Ruins of St Paul’s is Macau’s traditional service. of baked treats like egg rolls and almond minutes. creative neighbourhood project by Number 13.09.2017 TTG Show Daily PATA Travel Mart 11

81, launched in February 2015. The area Some of these shops offer products de- 360-degree view of the Cotai Strip. cilities include indoor and outdoor social features creative retail concepts like Pátio signed by local artists and designers. spaces, a fitness centre and an open-air de Chôn Sau, an arts department store, and Wynn Palace Cotai swimming pool overlooking the Macau Rua de Nossa Senhora do Amparo. Wynn Palace on the Cotai Strip takes in Jockey Club. The hotel sits on Taipa Is- Spectacular 1,706 keys. It boasts a luxury of space, land, just 10 minutes from the Macau In- Village Mall with suites averaging 85m2 to 107m2. Of ternational Airport. Located at Rua do Campo in the Broad- stays the 12 dining outlets in the hotel, five are way Centre Building, Village Mall houses fine-dining concepts. A highlight is the Legend Palace Hotel close to 100 shops, mainly of culture and The Parisian SkyCab, cablecars that lift guests over The five-star Legend Palace Hotel rolled creative products. The top floor of this The 3,000-room Parisian, which debuted the Performance Lake and into a garden out its red carpet in February 2017. Strad- three-storey mall is dedicated to food and in August 2016, is the last jigsaw piece where a member of the hotel’s Reception dling Macau Fisherman’s Wharf and ad- beverages. that completes American developer Shel- team offers a warm welcome. jacent to the Outer Harbour Ferry Ter- don Adelson’s grand dream for Macau. It minal, the hotel houses 233 guestrooms, St Lazarus Parish is designed in contemporary French flair The Macau Roosevelt the Legend Palace Casino, retail shops, The parish has developed into a district and comes with a half-scale Eiffel Tower in The Old Hollywood-inspired, 368-room multipurpose rooms and six F&B outlets. of cultural creative shops, including bou- front of the hotel. Observation decks on Macau Roosevelt introduces a new urban Babysitting, butler and limousine services tiques, cafes, souvenir shops and others. the seventh and 37th floor grants visitors a getaway retreat concept to Macau. Fa- are offered.

From left: Legend Palace Hotel, Giant Panda Pavilion, Macau Roosevelt

Experience Heritage, Experience Nepal... World Heritage Site Heritage World UNESCO Patan Durbar Square, A Durbar Square, Patan

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Abu Dhabi to host PATA’s inaugaral event in United Arab Emirates The PATA Adventure Travel and Responsible Tourism Conference and Mart 2018 will take place in Al Ain, Abu Dhabi, United Arab Emirates (UAE) next February. This is the first PATA event to be held in the UAE and the only event to be staged in West Asia in the last 14 years. This three-day niche event with both conference and travel mart components, will bring together public and private sector tourism professionals involved in adventure travel and responsible tourism. Al Ain is one of the world’s oldest permanently inhabited settlements and a UNESCO World Heritage Site. Visitors will get to enjoy the diversity of mountain, des- ert and oasis landscapes and exhilarating adventure attractions, all complemented by rich historical sites, a state-of-the-art conference centre and outstanding hotels of all categories. This event is set to attract more than 200 delegates from over 25 countries, and delegates will be offered half-day pre or post touring options courtesy of the Abu Dhabi Convention Bureau to showcase the sights and attractions within the region. According to Sultan Al Dhaheri, acting executive director tourism, Abu Dhabi Tourism & Culture Authority, Abu Dhabi has experienced “significant growth” in guest arrivals in recent years, especially from India and China. He added: “Since we have joined PATA in March 2016, we have been working with PATA members to place greater emphasis on seeding growth in visitor arrivals from these priority source markets.” With three diverse destinations in just one emirate, Abu Dhabi is steeped in Ara- bian hospitality, authentic culture and heritage and is widely acclaimed as the ideal place for a desert hideaway. Website: tcaabudhabi.ae

Ezeego1.com strengthens presence across South-east Asia

Online travel marketplace Ezeego1.com, is Ezeego1.com has evolved as a trusted growing its reach into the South-east Asia online marketplace to garner the support market to provide a customised portfolio of millions of customers and a strong of products according to the needs of network of partners in the trade, includ- each of the markets. ing agents, suppliers, tourism boards and Neelu Singh, director and CEO of other alliance networks. Ezeego1.com, said: “South-east Asia is a Recognised for its robust technology promising market for us and we believe and innovative distribution channels, the it has immense potential that is scalable company offers travel providers a single Hullett House brings guests back in time and we have a slew of products to cater window platform and real time interface to each of those markets. We aim to to access millions of hotel rooms and Historic Hong Kong hotel Hullett House, architecture, with every inch and detail of the corner market share through an innovative airline ticketing across the globe, at one located on Canton Road in the district of space a witness of history.Through unique product mix.’’ click. Tsim Sha Tsui, has joined Harbour Plaza and meticulous designs and furnishings, Since its establishment in 2010, Website: www.ezeego1.co.in Hotels and Resorts. The design-led hotel each suite of the heritage hotel recreates the which originally opened in 1881, is housed unique history of Hong Kong, transporting within Hong Kong’s former Marine Police travellers back in time to a tour of culture. Headquarters. The heritage hotel presents unique meet- It has 10 individually-designed suites, ing venues and facilities as well with four adorned with high ceilings, wooden floors function rooms which offer a cosy seating and balconies. Preserving its unique history, capacity between 18 and 45 delegates. the building carries Victorian style colonial Website: harbour-plaza.com/

Mount Bromo, one of the many destinations The Wheel Travel offered by Marintur Indonesia Marintur Established in 2010 in Yangon, Myanmar, The Wheel Travel specialises in unique Indonesia Myanmar tour packages of excellent Marintur Indonesia is a DMC with its quality. Recognising that each traveller has headquarters in Jakarta and a second different interests and travel styles, The office in Bali. Known for delivering Wheel Travel customises every tour to fit the quality and trustworthy service since client’s profile, using its expert knowledge its establishment in 1966, Marintur and creativity. Tours are led by multilingual Indonesia offers the best tour experiences guides who are trained to be more than across Indonesia. It specialises in ‘guide books’, to take guests off the tourist business events, leisure and special trail and to join in the local culture and life of interest, and can tailor packages to suit Myanmar people. client’s needs. Website: www.thewheeltravel.com Website: www.marintur.co.id 13.09.2017 TTG Show Daily PATA Travel Mart 13

Grand Hyatt Macau Sitting within the City of Dreams integrated resort, Grand Hyatt Macau is an ideal hotel for business and leisure. The 791 guestrooms and suites offer spectacular views over the Cotai or the west bank of Pearl River. All rooms boast an innovative design are fitted with the latest business technology. Beijing Kitchen and Mezza9 keep bellies happy with authentic northern Chinese dishes in the former and international favourites in the latter. For casual gatherings over desserts and light bites, head to the Lobby Lounge where a resident band plays in the evenings. For relaxation, guests can retreat into Isala Spa, dip into a 40m heated outdoor lap pool, or luxuriate in steam rooms and whirlpools. Young families will appreciate the dedicated toddler pool and recreation area. Grand Hyatt Macau charms event planners with almost 8,000m2 of function space, comprising two pillarless ballrooms and eight meeting rooms on the same floor for convenient access. Website: www.cityofdreamsmacau.com/en/hotels/detail/grand-hyatt

Exotic experiences await in Nepal Take a tour into the capital city Kathmandu for a peek into the colourful Nepali life. Enjoy oriental stories that echo the past and engage with art and architecture which breathe history and culture. Relish unique ancient carnivals celebrating the joy-loving Nepali spirit, and taste authentic Nepali food prepared through recipes passed through generations. Head out of the capital to relax in the quaint Pokhara city and replenish there. For a religious experience, discover peace in the holy city Lumbini, which is the birthplace of the Buddha. Seek delight in the company of nature and wildlife in Chitwan. An unrivalled trekking experience awaits in Nepal, where travellers are able to discover the authentic beauty of nature amidst the wilderness as they walk through majestic mountains. Adventure lovers have a wide range of options to choose from rafting, paragliding, ultralight flying, sky diving, bungee jumping, canyoning, ziplining, cable car rides to hill-top getaways and mountain biking. Nepal promises an unforgettable experience which will last for a lifetime. Website: welcomenepal.com DOC DMC Macau Led by industry veteran Bruno Simões, DOC interesting themed events for corporates, DMC Macau has established itself as a specialist such as a lively Brazil night or a wine casino- in destination management services, meetings style cocktail party. It is also experienced in and event planning, congress organisation, and teambuilding programmes and has several wine event management and publicity. engaging ideas up its sleeves. In Macau, the company is able to deliver Website: www.doc-dmc-macau.com Langkawi crowned as next host venue for PATA Travel Mart 2018 Langkawi will be hosting the next PATA on earth; to Underwater World, Malaysia’s Travel Mart 2018 at the Mahsuri Interna- largest aquarium; to mangrove tours at Kilim tional Exhibition Centre (MIEC), the island’s Karst Geoforest Park and cruises along Day- largest convention venue. ang Bunting Marble Geoforest Park. Langkawi, an archipelago of 99 islands, Apart from being a perfect tourism is famously known for its pristine beaches, getaway for family and honeymooners, the secluded islands and nature sanctuaries of destination has been growing its reputation exotic wildlife and tropical plants. A magnet for MICE as well with numerous international for international eco-tourism, Langkawi events being hosted there. was designated a Global Geopark by During this signature event in September UNESCO. next year, more than 3,000 businesses, Aspiring to become the “Monaco of tourism organisations and authorities are ex- the East”, Langkawi is home to a wide pected to attend and will have the opportunity selection of stellar tourism products from to visit the iconic attractions. its SkyCab, the steepest cable car ride Website: naturallylangkawi.my Marintur Indonesia Introducing Your New TTGasia.com Experience

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A Business Group of TTG Asia Media 13.09.2017 TTG Show Daily PATA Travel Mart 15 Destination The Philippines There’s more fun to discover Travellers to benefit from LCC’s expanding domestic network and a major campaign to market new locations. By Rosa Ocampo

his year is one of the most challenging in the annals of Destination in numbers Philippine tourism as security concerns and conflict deter for- eignersT from visiting the country’s top 2.9 million tourist draws. The number of foreign arrivals into Prospects for the rest of the year until the Philippines from January to May the early part of 2018 are rendered uncer- this year, up 14.4 per cent from a tain by travel advisories from major and year ago, driven by the success- fast-growing source markets wary of ter- ful It’s More Fun in the Philippines rorist threats, the battle in Marawi enter- campaign ing its third month (as of press time), and the extension of martial law throughout Mindanao until December. 105 Although terrorism has become a The expected number of port calls in global concern, in the Philippines a lot de- the Philippines this year, up from 72 pends on how the government is address- last year, as Star Cruises’ Superstar ing the problem and how the Department Virgo makes Manila its home port of Tourism (DoT) in particular is market- SARAWUT KUNDEJ/shutterstock and various international cruise lines ing and promoting the destination. add the country to their itineraries Could it be that now is the time for the government to make it easier for foreign- ers to obtain a Philippine visa, a clarion 35 call that it has been resisting for the long- The number of luxury hotels and est time? A major campaign is in the pipeline to highlight new and viable destinations, such as Batangas; resorts in planning, construction and Rajah Tours president Jojo Clemente, colourful corals in Anilao, Batangas pre-opening stages that will add at thinks so. She said: “At the moment, there least 10,000 rooms to the Philippines are several markets such as India and Sri tions and attractive packages. Estimated neys, sustainable destinations, facilities over the next five years Lanka where obtaining visas to visit the at 55 million, the domestic market is four that are par for the course but whose mar- Philippines is difficult. We can easily add times bigger than the international one. It keting and promotions can be improved. one to two million more arrivals per year is also growing as travel becomes part of Philippine Tour Operators Association if the process is simplified.” the Filipino lifestyle. (Philtoa) president Cesar Cruz told TTG The current lull in tourism business It helps that budget carriers are open- Show Daily that together with the (DoT) Viewpoints could also signal the perfect time for the ing new routes, including Cebu Pacific and its marketing arm, Tourism Promo- government to get busy with infrastruc- which has launched flights to Masbate tions Board (TPB), the travel trade has What is needed for the Philippines to ture improvement. and Romblon, both blessed with pristine lined up a major destination promotion Mary Ann Ong, general manager, Lux- beaches and bucolic scenery. centred on tour packages that are com- reach its full potential in tourism? us Travel and Tours, underscored the ur- However, domestic tourist receipts are petitive in rates and quality. gency for improved land transportation not as plump as income generated from Focused on new yet viable destina- and airport facilities when she said that foreign arrivals. tions, Cruz said the destinations chosen while China is committed to bringing in a “We cannot really be domestic all the are safe and secure, accessible, with air- Frank Reichenbach million tourists into the country this year, time. We have to go out (and get foreign port and other tourism infrastucture. General manager, the question is whether the current infra- visitors),” opined Fe Abling-Yu, general These include the Ilocos Region up to the Marco Polo Ortigas structure can accommodate the surge. manager, Arfel Travel and Tours. Cordillera and upland to Banaue and Sa- As foreign arrivals are stymied, travel Abling-Yu stressed that the Philippines gada; the Bicol region; Batangas, Connecting destinations consultants are tapping domestic travel- has what it takes to get a bigger slice of the and Quezon; among others in Luzon and through better accessibility lers by enticing them with new destina- international market: experiential jour- destinations mainly in the central Visayas. is important in enabling tourists get around different regions, in a faster and more ef- ficient way. This gives utmost convenience to tourists who would like to explore the Hot and new country, from capitals to the more exotic locations. These infrastructures are a long Marriott gym and spa, restaurants and coffee shops, opened, offering 22 villas with private pools, term investment that greatly affects the Marriott Manila Hotel has added 228 keys with rooftop swimming pool, and complimentary Wi-Fi. one-bedroom suites and deluxe rooms as well country positively. the opening of its West Wing. With the small- as the brand’s signature Azure Beach Club, est room at 48m2, these newly minted rooms Hotel, Manila Aum Spa, Crimzone Kids Entertainment, three are bigger than the standard size of 36m2 of now stands in the restored 1898 swimming pools, a grand ballroom, events pavilion and meeting rooms. the 570 rooms in the main hotel building. colonial building that used to be the Manila Army Vilma De Claro and Navy Club, overlooking . The up- Mendoza Valero Grand Suites, Manila market boutique hotel has 76 keys, a sky bar and a Air Asia Mindanao in southern Philippines has became President, Mart Evers Swiss-Belhotel International has returned to coffee bar. Coming up in its phase two opening are Travel and Tours the Philippines with the launch of deluxe Valero an infinity pool and gym. more accessible with Air Asia expanding its Grand Suites in the financial and business hub services from Davao City to other domestic of Makati. The property features 271 well- Crimson Resort & Spa Boracay destinations including two daily flights to Cebu, There are two urgent aspects. One, appointed rooms and suites, function rooms, The 192-key Crimson Resort & Spa Boracay has daily flights to Boracay, three weekly flights to the transportation system which is in a Palawan, and four weekly flights to Clark while dismal state, beginning with our gateways maintaining its three daily flights to Manila. where our airports lack runways. Also, we need an efficient, inexpensive, safe and Seda Atria Hotel, Iloilo City people-friendly way of transporting tourists The 150-key Seda Atria Hotel in Iloilo City (around). Two, our local governments and boasts deluxe, premier and presidential ac- national agencies are notorious for overex- commodation. The modern lifestyle hotel is ploiting our natural attractions, such as the located near the airport, convention centre, indiscriminately developed Puerto Galera Iloilo Business Park, shops and downtown and Boracay. The attractions’ pristine area, making it ideal for both business and beauty is killed by too many unneces- leisure travellers. Facilities include restaurants, sary structures built right where the best e-lounge, gym and function rooms. Free Wi-Fi natural features are, effectively destroying From left: Rizal Park Hotel, Manila; Seda Atria Hotel, Iloilo City is offered. the goose that lays the golden egg.

PATA TRAVEL MART 2017

LATE NIGHT COCKTAIL PARTY 9:00PM - 11:30PM Grand Hyatt Macau City Of Dreams, Estrada Do Istmo, Cotai, Macau

Join Us At Grand Hyatt Macau, City Of Dreams: Where Work And Play Seamlessly Blend Together.

Have A Fun-Tastic Time Grooving To The Music With Great Company And Drinks.

One-Way Transfer From Wynn Palace To Grand Hyatt Macau Pick-Up Time: From 8:50pm To 9:00pm

Dress Code: Business Casual

Co-Hosted By: 13.09.2017 TTG Show Daily PATA Travel Mart 17 Destination China Innovating the travel experience China sees rising demand for experiential programmes and destinations away from the key tourism cities. By Caroline Boey

poll of PATA China Chapter members who provide in- Viewpoints bound leisure travel services show their businesses grew in What is needed for China to reach its 1H2017A by between three and 10 per cent full potential in tourism? compared to the same period last year. The outlook for the rest of the year and into 2018 is hard to forecast, they say, but Chizi Igwe the sentiment is “optimistic” barring any Account manager-MICE, major unforeseen environmental, eco- Destination Asia (China) nomic and geopolitical hiccups. Easy Tour China Travel, which caters to English-speaking markets, reported China’s air quality has a major influence on that its B2B business grew 10 per cent in a traveller’s decision to visit, so continued 1H2017, but online bookings dropped 30 efforts to minimise air pollution will allow per cent. It counts the US and Australia as China to get closer to its full tourism poten- its biggest source markets. tial. As well, China has to offer more eco- Ricky Yang, general manager and co- nomical domestic flights to make it more attractive as a multi-city destination and for owner, commented: “Total income and Easy Tour China Travel launched Guilin Cycling Tours to showcase the countryside infrastructure – this includes an increase in the number of clients for 1H2017 was higher-level accommodation and a greater similar to 2016. But some tourists have Inbound, CTS Head Office, said there is joining hands with airlines in destination presence of English-speaking staff – to be now returned to booking with their room for North America to grow if envi- marketing. in place in less travelled places such as in home-based agents who can offer good ronmental, political and economic con- There has also been a resurgence of in- the west and south-west. service and know what they want.” ditions are favourable as China National terest in Silk Road tours that take travel- Its B2B business is expected to in- Tourism Administration, provincial and lers along the ancient trading route from crease for the rest of the year, but online local tourism bodies continue to promote Beijing to the north-west to experience will “drop drastically this year because China strongly. the sights and sounds of the vibrant Mus- competition is getting tougher and its “For the North American market, edu- lim Quarter in Xi’an, to a remote section Colleen Xu website and strategies lag behind its ri- cational trips and homestays – which CTS of the Great Wall in the Gobi Desert and Assistant general vals”. pioneered in 2000 – have risen strongly learning about local Uighur culture in manager, Inbound, China To keep its offerings fresh, Easy Tour since 2015 and we expect to see 10 per Kashgar, according to Destination Asia Travel Service Head Office has successfully launched its Guilin Cy- cent growth this year. (China) general manager Kaci McAllister. cling Tours brand. Apart from showcas- “We continue to see increasing demand As well, Huangshan is gaining popu- ing China’s countryside on two wheels, for small special interest groups and mul- larity among nature lovers, hikers and I would like to see China National Tourism cultural experiences have been designed ti-generation travel on less-packed itiner- photographers, while Xishuangbanna is Administration, its overseas offices and the for school groups from the US and travel- aries, as well as for innovative experiences seeing an emergence of new international local tourism authorities work on developing lers who want to visit non-touristy sites. like repairing sections of the Great Wall or hotel properties. a long-term strategy to promote China and In the case of China Travel Service insights into the life of the emperor in the McAllister added: “While cruising on (enable) sustainable growth. Also, to have (CTS), its 1H2017 North America perfor- Forbidden City.” the Yangtze River remains a great way to a higher level of professionalism in China’s mance improved by between three and six Xu said Beijing, Shanghai and Xi’an are see China’s heartland, Destination Asia is travel industry and for suppliers to be in- novative and attentive to details. per cent year-on-year. still popular destinations but increasing- also developing a Yangtze River hike for Colleen Xu, assistant general manager, ly, Guizhou, Shandong and Sichuan are those who want to see it on foot.”

Hot and new Destination in numbers

Palace Museum, Xiamen offering 18 exhibits and featuring more than area of mining pits with deposits of over 80 Beijing’s Palace Museum opened a mu- 150 species of sea creatures. Lighting effects kinds of minerals. 57 seum on Xiamen’s Gulangyu island in May, and creative displays offer entertaining and In billions of US dollars, China’s showcasing china, pottery, enamel vessels live interaction for visitors. The attraction’s Hongshigou Ecological Leisure international visitor arrival revenue and decorative items from various countries. Chongqing Ocean Exploration Center offers Farm, Hebei in 1H2016, a year-on-year increase Gifted by foreign missions in the Ming and tour experiences where visitors can observe a Hongshigou Ecological Leisure Farm in of 5.3 per cent Qing dynasties, these antiques were once wide variety of marine life at close range. Shahe, southern Hebei unveiled a maze displayed in ancient Chinese palaces and formed with 7,000 trees on a 3,000m2 site are evidence of the rich cultural exchanges Arxan, Koktokay National Geoparks – twice the size of the famous Hampton 67.87 between China and other countries over the Arxan National Geopark and Koktokay Na- Court Palace maze in London. The farm is In millions, the number of centuries. tional Geopark, in Inner Mongolia and Xinji- accessible from Beijing via a five-hour train international visitor arrivals in ang respectively, are now part of the UNESCO ride. China in 1H2016, a year-on-year Sea Life, Chongqing Global Geoparks. Arxan is characterised by increase of 3.8 per cent In June, global entertainment company Merlin its landscape of volcanoes, hot springs and Hutong gardens, Beijing Entertainments opened Sea Life, Chongqing, lava formations, while Koktokay has a large A beautiful park with large waterways hidden deep inside a hutong in the Sanlihe 11,037 area of Beijing’s Dongcheng district was The number of audited hotels in opened in May. Crystal clear water flows China’s provinces, which include through the picituresque park, which is dot- 5,354 three-star hotels, 2,438 ted with ancient-style architecture. four-star hotels and 816 five-star hotels Fangshan’s wine culture In September 2016, Beijing’s Fangshan district launched tourism experiences built RMB1,379.29 around local wine chateaux. Having at- The 1Q2016 average room rate of tracted many winery investors like Chateau five-star hotels in Sanya (US$203), Changyu-AFIP and Chateau Bolongbao, compared to RMB936.12 in Fangshan has today 22 chateaux and 13 Shanghai, RMB851.45 in Beijing From left: New maze attraction at Hongshigou Ecological Leisure Farm; Hutong gardens, Beijing are producing wine. and RMB724.81 in Guangzhou 13.09.2017 TTG Show Daily PATA Travel Mart 18 Destination Sri Lanka Colombo readies for youthful makeover Sri Lanka Tourism Promotion Bureau has big plans to project Colombo as a fun and happening destination, writes Feizal Samath Destination in numbers Viewpoints What is needed for Sri Lanka to 14 reach its full potential in tourism? The number of Indian cities that SriLankan Airlines will fly to from August 2017, making it the Nalin Jayasundera international airline with the most Managing director, service points in India Aitken Spence Travels

Saiko3p/shutterstock To make Colombo a buzzing (destination, Seema Malaka buddhist temple in Colombo glows at sunset 53 we could) develop the city’s showpiece The barely noticeable difference in Beira Lake (by giving it) boat rides, establish s tourism infrastructure con- sent to the government to relax the open- arrivals from India, Sri Lanka’s largest tinues to blossom across Sri ing hours of restaurants and pubs, and to an underground train service and build source market, in 1H2017 (172,894) theme parks with Disney-type features. We Lanka, Sri Lankan Tourism allow liquor to be served until 02.00. Cur- and 1H2016 (172,841) Promotion Bureau is now get- rently, restaurants and pubs shut by 23.00 also need a dedicated cruise terminal (to tingA to work to sharpen the image of Co- in this predominantly Buddhist country. cater to the) many passenger liners that are lombo capital city and to position it as a “Colombo is like a ghost town after calling (at Colombo). fun and buzzing place to be. 21.00. We want to change this,” he said. “We want to make Colombo a hap- Colombo’s repositioning is part of a Tourism players are eager for the cam- pening city with plenty of restaurants in- wider destination marketing campaign paign to finally take off, after years of cluding fine-dining ones, and high-class that will start in December, initially stalling. However, some doubt the cam- Devindre Senaratne apartments,” said Udaya Nanayakkara, through a US$1.3 million digital media paign will bring much success. President, chairman of the Sri Lankan Tourism Pro- blitz in three traditional markets – the A hotelier who spoke to TTG Show Sri Lanka Association of Inbound Tour Operators motion Bureau (SLTPB). UK, Germany and France. Efforts will ex- Daily on condition of anonymity, said: Sri Lanka is already seeing the arrival of pand by May 2018 to all source markets, “With no new product development – for many international dining and shopping funded by a US$6 million budget. instance night entertainment – the cam- We need to position Sri Lanka (correctly). brands, from Taco Bell to GAP. Part of the campaign is to entice trav- paign won’t succeed.” For example, according to recent research As the first step towards this future ellers from regional markets to visit the He added that the destination’s room 48 per cent of arrivals use informal ac- vision of Sri Lanka, a proposal has been capital city for three- to four-day breaks. oversupply is stunting hotel performance. commodation which is two to three-star The problem will be exacerbated when properties while we seem to be encouraging some 4,000 new rooms come online over more five-star hotels to come in. A needs assessment of room requirements based on the next three years, most of which bear- arrival (data and) trends is needed before ing global brand names like Shangri-La, encouraging more hotel (development). Sheraton and Grand Hyatt. Hilton Inter- national alone intends to open six more properties under the Hilton and Double Tree brands. On the business events front, Prema Meanwhile arrivals have been flat over Cooray, chairman of the state-run Sri the past few months, owing to the three- Lankan Convention Bureau, revealed month-long partial closure of Bandara- that progress was being made, with two naike International Airport for urgent of India’s biggest travel associations – the repairs and heavy floods in May, Indian Association of Tour Operators Arrivals are expected to rebound and and the Travel Agents Federation of India see 10 to 15 per cent growth this year, – planning to take their annual meetings opined Krishan Balendra, executive di- to Colombo in October/November 2017. rector of John Keells Holdings, Sri Lanka’s Further details are not available at press largest hotel chain. time, as negotiations are underway.

Hot and new

Jie Jie Beach by Jetwing Graze Kitchen The 180-keys Jie Jie Beach by Jetwing New to Hilton Colombo is Graze Kitchen, in Panadura on the southern outskirts an all-day dining destination that of Colombo welcomes Chinese tourists showcases Sri Lankan, Indian, Chinese, with a variety of dining facilities which Japanese, Italian, Mediterranean and Thai will make them feel at home. Distinct specialties through live stations and an a South-east Asian flavours can be found la carte menu. It can seat 240 diners and in the restaurants, while a Chinese chef comes with two private dining areas and helms Golden Silk Chinese restaurant. a deck by a pond. Rooms and suites come with balconies and terraces that overlook either the Indian Ocean or the city. Weligama Bay Marriott Resort & Spa Masiumpathy The beachfront Weligama Bay Marriott Resort & Spa offers 198 rooms and Maniumpathy is a boutique hotel that was suites looking out to the sea and We- once a colonial home with over a century ligama fishing village. The hotel’s location of memories. Following extensive renova- close to Galle Fort and Blue Whale watch- tions, this bungalow in a fashionable, ing spots makes it a convenient base tree-lined avenue in Colombo now takes for tourists to explore the area. Within in eight double rooms, each furnished the hotel, guests can enjoy wellness with antique furniture and fittings. Facilties treatments at Quan Spa, feast at various include a pool surrounded by lush green restaurants, laze by the swimming pools foliage, gardens, and a dining area where or work up a sweat at the gym. Jaffna cuisine is served. 13.09.2017 TTG Show Daily PATA Travel Mart 19 Special feature

Down memory lane TTG Show Daily’s photo library is a treasure trove of precious memories from PATA Travel Mart since 1992 when it started producing the official show daily. Can you spot any familiar faces? PATA TRAVEL MART 2018, HOST COUNTRY LANGKAWI ISLAND, , MALAYSIA