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ICT-Enabled Social Innovation in Support to the Implementation of the Social Investment Package - IESI

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ICT-Enabled Social Innovation in Support to the Implementation of the Social Investment Package - IESI ICT-Enabled Social Innovation in support to the Implementation of the Social Investment Package - IESI D1.2 – Annex - IESI Knowledge Map 2015 - Booklet V.1.0 31st October 2015 Gianluca Misuraca, Csaba Kucsera, Fiorenza Lipparini, Christian Voigt and Raluca Radescu 2015 Report EUR xxxxx EN This Booklet1 presents the most essential information of all the 140 ICT-enabled social innovation initiatives promoting social investment through integrated approaches to social services delivery mapped during 2015, the second phase of the IESI project. Access to the full database through the IESI Web-tool may be granted upon request. Table of contents Name of initiative Page 3D Novations 1 50 Plus Net 4 Activating daily life - programme together with technology solutions 7 AgeingWorks 9 Alavateli 12 Alko-soft 15 Alzheimer Netherlands 17 Andalusian Telecare Service 19 AspIT 22 Avitus 24 Backr 27 Balanced European Conservation Approach - ICT services for resource saving in social housing 30 Bookshare 33 Borger.dk MyPage 36 Bread and Internet 39 Bridge International Academies 42 Buurtzorg 45 Byström Youth Services 48 Care for each other 51 Career information computer 53 Career Moves 55 Caren 58 Central Information for Social Development 61 Circle 63 Citizen's Spots 66 City of Malmo - citizens engagement strategy 68 CoderDojo 71 Comet 74 Coordinating Care for Older People 77 Customer Relationship Management - 79 cyprus.gov.cy 81 1 Annex of the IESI project's deliverable D1.2: Misuraca G., Kucsera, C., Lipparini F., Voigt C., and Radescu R., (2015) 'Mapping and Analysis of ICT-enabled Social Innovation initiatives promoting social investment in integrated approaches to the provision of social services: IESI Knowledge Map 2015', European Commission's Joint Research Centre, Institute for Prospective Technological Studies, JRC Technical Reports Series. i Dementia Friends 83 Digital Opportunity Trust 85 Dinst - reliable services at your home 88 Dot Dot Dot 90 dotHIV 93 Dublin Region Homeless Executive 96 DYS 2.0 99 E-counselling in Slovenia 101 Eesti.ee Gateway to Estonia 103 Electronic Northern Ireland Single Assessment Tool 106 Employee insurance implementation institution (Public Employment Service) 108 Employment Service of Slovenia 111 Equinoxe - A home alarm system linked to volunteering 113 eSchool 116 Estonian e-Learning Development Centre 119 Everyday Technologies for Children with Special Needs 121 Flash Young 123 Flemish Public Employment Service 125 Foreigners' Forum 127 Geographic localisation and safe monitoring of Alzheimer patients - Geoloc 129 Getting it Right for Every Child program 132 Goteo 135 Gov.mt 138 Healthy Villages 141 Helping Homeless People Into Employment 144 HMP Peterborough Social Impact Bond 147 Home Access Programme 150 Home Emergency 153 Humanitas Mentor Buddies 155 InnoVillage 158 Integrated and psycho-social rehabilitation services 161 Integrated Care Healthy Kinzigtal 163 Job Bank 166 Jumpido 168 KiBiz.web 171 KiVa 173 Know Your Own Health 175 Košice IT Valley Association 178 Labour market evidence and impact based public policies 180 Labour Market Monitor 183 latvija.lv 185 ii Lifelong Career Guidance Centre 187 LIFEtool - computer aided communication 189 Lithuania's e-Citizen - Windows to the Future 191 Lithuanian Labour Exchange 194 Little Bird 196 Long Live the Elderly! 199 Luovi Vocational College 201 Magnolia Place Community Initiative 203 Make it easy: a co-construction platform to modernise public services 206 Mattecentrum 208 MedCom 211 MENTE 213 Milestones of Normal Development in Early Years 215 Mobile for Good for assisted living of older people 218 Modern Education for Knowledge Society 220 Multiple Provider Employment Zones 222 My past my present 224 MychoicePad 226 MySupportBroker 229 Neighbourhood 232 Net-employment 235 Netari.fi 238 Network of Telecentres in Cantal 240 Noise Solution 243 One-stop-shops at the service of citizens 246 Open University 249 Partnerships for Older People Projects 252 Pole Emploi 2015 - 100% Web 255 Portal for flexible working 258 Pragulic 261 Pre Living Home 263 Public Counter Luxemburg 265 Puzzled By Policy 268 RIRVA NETWORK: setting up a national referral system on the Assisted Voluntary Return 271 Safety button 274 SAM:BO - Cooperation on care pathways in Southern Denmark 276 Saving Energy in Social Housing with ICT 278 Scottish Patients at Risk of Readmission and Admission 281 SenioriNET - NGO network that offers services for elderly people 284 Sheffield Community Network 287 Snoezelen 289 Social Innovation Relay 292 iii SocialXChange - more than a charity shop 295 Sotiria Hospital eHealth Unit 298 South Karelia District of Social and Health Services 301 Successful internships, a win-win for companies and students 303 Superhands 306 Supporting elderly care givers in Vasternorrland county 309 Symbiosis between generations 312 Tackling homeless in Odense 315 Telematization of services 317 Teletask Info Service 320 The Compass of Transparency 322 The development of the professional activities for the people with disabilities in Mazovia 325 The Electronic Sick Notes and Maternity Leave Certificates Management application system 327 The Esther Network 330 The Multi Company Mobility Centre - Experience@Work 333 The Reform of the Polish Public Employment Service 335 The Specialists 338 The States of Jersey's Adult Social Care Program 341 Third Space Learning 343 Virtual Labour Market Portal 345 Virtual Private Network 347 VITAEVER 350 Voldix-Galicia's Digital Volunteering Programme 353 Wellogram 356 Where is my public servant 358 Your Teacher 361 iv 3D Novations (3D Novations) www.hao2.eu United Kingdom General Data Type of the Initiative Service Category of service Employability Employability, Social inclusion/participation Summary of the Initiative 3DNovations (3dN) is the brand under which social enterprise Hao2 designs and creates 3D environments for vocational learning and development targeting young people with autism and other complex needs in the southeast and north of England. 3D digital cloud technologies – similar to gaming technology where participants use avatars to negotiate and participate in a learning environment – are used to create virtual environments such an office, campus, supermarket, clinic, art gallery etc. to facilitate the acquisition of technical and soft skills useful in young autistic people’s daily life, and particularly in a work environment. Services are delivered online by specialised learning supervisors and assessors: ICT reduces barriers to engagement and participation, and young autistic people, who often lack confidence, communication and employability skills, can find the right information, as well as advice and guidance, and receive training to prepare for transitions, improve their self-confidence, assertiveness, communication and employability/entrepreneurship skills. More in detail, by using 3D representations of community and working environments, participants work to earn accredited qualifications whilst also having an opportunity to learn how to create their own virtual environments. Participants working in small groups communicate via VOIP voice and text messaging, the latter helpful for those autistic students that have elected to remain ‘elected mute’ during the course. Once learning has been completed participants feel able to move into the real world of employment, voluntary work or college based education. Additionally they are better able to negotiate the outside world of public transport, personal finance and the social welfare system, keeping healthy whilst also interacting with their local health system. 3DN has been very successful in keeping people interested and motivated with engaging 3D virtual learning environments, scenario based learning and personalised approaches. 40% of participants to 3DN trainings have moved into employment and 20% into volunteering after completion of the course, and parents have noticed remarkable improvements in their communication and social skills. A key success factor in 3DN strategy lays in its capacity to work in partnership with other public and private stakeholders. For instance, the company has recently collaborated with the Job Centre Plus of Swindon with funding from the Department of Work and Pensions for the project “Journey to Employment”, providing employability skills to local young people with autism. In the context of the Connect Up pilot project, delivered in partnership with social enterprises Pure Innovations and Balance Enabling Independence, a virtual space was set up to enable peer to peer mentoring and support from experienced workers with knowledge of autism and young autistic jobseekers on a range of specific topics. 1 The initiative presents radical levels of IT innovation, since a substantial use of ICTs taking place outside of the recognised institutional setting is radically modifying the existing mechanisms of services provision, allowing autistic people to gain employability and social skills in a completely new way. From a social innovation perspective, the initiative, further to address an existing social need, is engaging end- users in the creation and evaluation of services, whilst helping traditional public employment service providers to reach a traditionally very hard to reach group in an effective and cost effective way. Concerning levels of governance integration, the initiative is a multisectorial partnership, with elements of both funding and organisational integration with the public sector, and further partnerships in place with
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