No...−l3.— NORTH LANARKSHIRE COUNCIL AGENDA ITEM REPORT
To: SCRUTINY PANEL Subject: REAL TIME PERFORMANCE REVIEW − EDUCATION, SKILLS AND From: ASSISTANT CHIEF EXECUTIVE (EDUCATION, YOUTH EMPLOYMENT) − SKILLS AND YOUTH EMPLOYMENT) PROGRESS UPDATE
Date: 18 January 2017 Ref: lB/KR
1. Purpose of the Report
1.1 The purpose of this report is to update the Scrutiny Panel on actions taken in response to the recommendations made in August 2016 following the service review.
2 Background
2.1 Each Head of Service within Education, Skills, and Youth Employment service presented an overview and performance information of their respective responsibilities to the sub group of the Scrutiny Panel.
2.2 subSix−grouprecommendations specific to each Head of Service's portfolio were agreed by the and progress against each is detailed below.
3. Improvement actions by Head of Resource Solutions
3.1 Scrutiny Panel recommendation: Develop protocols in relation to the council's approach to the teacher's census to ensure compliance with national guidance.
3.1.1 The procedures for the collation of the annual teacher number census have been in line with Scottish Government Guidance.
In addition to this guidance the service added the following checks:
Training Sessions on Teacher Census
A robust compulsory training session has been developed by representatives of the service in relation to the teacher census process.
(a) Prior to submission, representatives of the service undertook a 2 week compulsory training session with all establishments (circa 170 employees) regarding the teacher census process. The sessions were hands on in terms of the use of internal systems and last for a full working day. (b) Users were provided with a step by step overview of the teacher census process in accordance with the national guidance to ensure full compliance concerning record maintenance of both pupil and staff.
3.1.2 Service Validation Checks
A team of cross service representatives work closely together to validate data reported through the ScotXed system prior to final submission of the 2016 census. The process ensured:
(a) That all school returns submitted at school level were signed off by the Head Teacher of the school. (b) Any errors or discrepancies identified were raised directly with the Head Teacher following which amendments to the return were actioned and recorded specifically at school level. (c) A robust electronic record management system is maintained at service level and charts the progress of the teachers return from day 1 of the exercise. (d) The service works closely with representatives of the ScoXed Team to respond to any questions relating to the return and are recorded for audit purposes.
3.1.3 Teacher Number Comparison
For Census day 2016 the Council was able to report the following:
(a) An overall increase in teacher numbers of 56fte (actual numbers in 2015 were 3,465 fte & actual numbers in 2016 are 3,521 fte). (b) The PTR reducing from 14.4 in 2015 to 14.1 in 2016.
3.2 Scrutiny Panel recommendation: Review approaches for the delivery of capital projects to ensure the way forward achieves the best possible outcome for the council and guarantees that statutory requirements are met.
3.2.1 The delivery of the Council capital programme was subject to significant Sounding Board discussions. In addition the posts of Head of Resource Solutions and Head of Corporate Property and Procurement have been integrated to create a council wide integrated asset and facilities management service, which will provide a more cohesive and strategic approach to asset provision, rationalisation and management, and improve asset utilisation and maintenance activities within a single service. Corporate Procurement will remain within this function, ensuring that this key corporate activity can directly support the wider property and resource services within the council.
3.3 Scrutiny Panel recommendation: Review school catchment areas to ensure placing requests appropriately consider demographic changes, occupancy levels, and the location of new housing developments and new build schools.
3.3.1 The service is constantly analysing the pressures on school rolls and updates information regularly to ensure accurate assessment. Each year the service assesses the volume of placing requests in any given school. Where it is placing requests that are placing pressure on the school roll and where there is no pressure at the catchment schools, there is communication with the school communities to ensure that expectations are managed with regard to future placing requests.
In relation to new housing, the service has been working very closely with colleagues in planning for the last year to understand the impact the proposed local development plan, will have on the school estate. The proposed local development plan will be subject to further public consultation. It is anticipated that there will be changes to school catchments as a result of these proposals to ensure that new houses and the schools the new residents attend are representative of the local communities within which they will live. In this regard, the situation will continue to be monitored with reports to the Education Committee, as required. 4. Improvement actions by Head of Education (Skills, Lifelong Learning and Youth Employment)
4.1 Scrutiny Panel recommendation: Ensure a co−ordinated approach to employability across the council and with partners, this includes consistent reporting of performance and achievements.
4.1.1 A review of employability services is starting with a report to the Education Committee on 7 February 2017 which gives a baseline of current employability provision alongside current performance and finance budgets.
The report outlines the breadth of employability provision across the area and the current labour market as well as highlighting forthcoming challenges and opportunities. (Copy attached as Appendix A).
4.1.2 In addition, the performance of the Council's ALEO, Routes to Work, in the delivery of its programmes and the governance and management of these by the Council is the subject of a six monthly performance monitoring report to the ALEO Committee, with the last report submitted in November 2016 and the next due in April 2017. (Copy attached as Appendix B).
4.1.3 The Employability team currently report quarterly on Perform NL on the number of people supported into employment by the Council funded employability programmes operated by the Council, i.e. the EU funded programmes that the employability services team are directly involved in and titled Prospects for You and Prospects for Youth. The Pis for these are annual and reported quarterly:
Target Job Outcomes Annual Quarterly Target Target Prospects for Youth 521 130 Until March 2018 Prospects for You 592 148 Until December 2018 ______TOTAL 1 1,113 278 1
4.1.4 The sustainability of jobs secured for unemployed residents is a priority and in work support to participants and employers is now an intrinsic part of the overall service. The target figure is that 70% of those supported into employment remain in work 26 weeks after entering employment.
4.1.5 Associated with these projects is the reporting of funding and claims for grant from the Scottish Government with Prospects for You being 40% funded and Prospects for Youth being 66% funded from EU funds.
5. Improvement actions by Head of Education (Standards and Inclusion)
5.1 Scrutiny Panel recommendation: Develop area curriculum planning pathways to maximise choices and chances for young people.
At its meeting on 9th February 2016, the then Learning & Leisure Services Committee considered a report outlining the progress made in the development of the Curriculum framework for the senior phase of school education, the key principles of which were set out in the report as follows:
Schools' curricular arrangements must take account of the need for students to move between schools and other providers; and
The structure of the 6 localities created by the Authority form a clear basis for organisational structures for area planning. The report articulated the need for a more uniform approach to curriculum planning in order to facilitate effective and efficient area planning among schools as well as to agree and co−ordinate input from New College Lanarkshire and other training providers in respect of vocational education. The report also outlined the process of implementing a common schematic timetable for S5 and S6 in order to maximise the chances of students being able to attend courses in neighbouring schools both within localities and in adjacent localities. To assist in the planning of provision, larger geographical areas were designated as follows; North (Cumbernauld and Kilsyth), South (Motherwell, Wishaw and Shotts) and Central (Coatbridge, Airdrie, BelIshill), with a lead head teacher for each area.
In consequence in session 2016−17, a number of important changes were implemented in secondary schools designed to improve area curriculum pathways to maximise student choice.
All secondary schools in North Lanarkshire adopted the same start and finish times, day pattern and Fifth and Sixth Year timetable. This has greatly improved choice for young people in the senior stages of High School. Students now have the ability to access a very wide range of courses offered by all the secondary schools in their local area.
In addition the vocational options available have significantly improved due to close partnership working with New College Lanarkshire and synchronisation of period times. This helps the authority move closer to recognising its goal that:
Pathways should begin in the senior phase which lead to the delivery of industry recognised vocational qualifications alongside academic qualifications. These pathways will be developed and delivered in partnership with colleges and, where necessary, other training providers. Their delivery will be explicitly measured and published alongside other school performance indicators.
5.2 Scrutiny Panel recommendation: Continue to use feedback from inspections to target resources into areas for improvement as appropriate and assess whether this has made a difference.
5.2.1 Feedback from inspections is used to allocate resources to schools. A number of schools have benefited from this approach during session 2016−17. In particular schools have been targeted, post−inspection, for a variety of support mechanisms including the deployment of additional staffing, additional promoted posts and to ensure that teaching and learning are of high quality. The authority's flexibility budget has been used for this purpose.
The effectiveness of these support measures and initiatives are evaluated by a variety of means including officer visits both formal and informal and via HMI follow−up visits to schools. To date clear improvement has been noted in a number of schools. Where additional support measures are not seen to deliver the necessary improvement, other interventions then follow including an assessment as to whether current personnel can deliver the necessary improvement required.
6 Recommendation
6.1 It is recommended that Members note the content of this report
vJJ −j Isabelle Boyd Assistant Chief Executive Education, Skills and Youth Employment Local Government Access to Information Act: on this report please contact Isabelle Boyd, Assistant Chief Executive (Education, Skills & Youth Employment) (Tel: 01698 302534). APPENDIX A
NORTH LANARKSHIRE COUNCIL REPORT
To: EDUCATION COMMITTEE Subject: NORTH LANARKSHIRE'S EMPLOYABILITY From: HEAD OF EDUCATION (SKILLS, SERVICES − BASELINE LIFELONG LEARNING & YOUTH INFORMATION EMPLOYMENT)
Date: 27 January 2017 I Rep: LMcM/PK
1.0 INTRODUCTION
The purpose of this report is to provide baseline information on the current employability provision within North Lanarkshire.
2.0 BACKGROUND
2.1 Context
Employability services within North Lanarkshire are delivered by a wide range of local and national organisations, both statutory and voluntary, and a key aspect of this for the Council has consistently been to identify how its provision aligns and compliments the work of a range of key partner agencies and organisations. There have been a number of significant policy changes in the environment for employability services delivered by partners in the recent past, triggered by a range of regional and national factors.
The provision of Council services also evolves on a continuous basis in response to a range of opportunities and challenges and therefore requires ongoing evaluation to ensure that employability services remain targeted and responsive in the support that they provide to North Lanarkshire residents.
2.2 Baseline Information
Taking into account policy changes and labour market intelligence, periodically it is important to take stock of current provision to ensure that Members have an up to date picture of the North Lanarkshire employability landscape for consideration when planning future services.
Appendix 1 lists partners delivering employability services to the 16+ age group.
3.0 CONSIDERATIONS
3.1 North Lanarkshire Labour Market
The North Lanarkshire labour market is emerging from one of the most challenging periods in recent decades. The local economy has undergone a major transition from an economy reliant on heavy industry to today's more dynamic and flexible economy. In that period there have been two major recessions, in the early 90s and the most recent financial crisis in 2008. Unemployment in North Lanarkshire peaked in February 2012, with youth unemployment reaching levels not seen since the early 1990s. Since that point the labour market has shown recovery with the levels in North Lanarkshire reducing significantly as can be seen from the information in table 1. Table I
Age Group Job Seekers rate Feb 2012 Nov 2016 North 5.7% 1.5% Lanarkshire (12,617) (3,395) 16−64 Scotland 4.4% 1.4% (151,896) (49,025) North 10% 1.0% Lanarkshire (3,795) (390) 16−24 Scotland 7.2% 1.0% (44,180) (5,695)
Challenges which continue despite the decrease in unemployment include:
(i) Low quality of employment with weak wage growth, less full time employee jobs and increased use of limited hour's contracts with associated underemployment; (ii) The number of middle income jobs has been reduced and jobs have become more polarised on either side of the income scale; and (iii) An ongoing challenge for North Lanarkshire is the number of residents receiving health related benefits, with one of the highest rates in Scotland.
Appendix 2 provides further information on the local labour market.
3.2 Ongoing Changes in Current Provision
A number of local, regional and national factors have either altered in the recent past or will influence future employability provision, these include:
− significant change within the North Lanarkshire labour market; − increased focus on the transition between school and the labour market; − increased focus on the links between health and employment and supporting those further from the labour market; − responding to the needs of employers and local businesses in relation to skills and recruitment; − devolution of responsibility for UK employability programmes to the Scottish Government from April 2017; − DWP changes to the benefits system to incentivise work with the ongoing introduction of Universal Credit to replace Job Seekers Allowance and other benefits; and − the impact of the EU referendum result. 3.3 Council Provision and Performance
As the labour market in North Lanarkshire has recovered, the Council's employability services have focused on supporting those further from the labour market with barriers to employment. The key role for the Council's team in this is in the creation of employment opportuntities with local employers that can then be accessed by participants in our programmes with a mix of subsidised and unsubsidised vacancies that are suitable. The team also offer support in recruitment and sourcing staff with new employers to the area. In addition, targeted joint working with colleagues directly delivering upon the Developing the Young Workforce has begun and is growing.
Alongside these core activities the service has also ensured that the Council remains the lead provider of services within the area by delivering on national programmes and engaging with the new devolved employability programmes from the Scottish Government. The key programmes and roles that the service is involved in delivering in 2016/17 are:
(i) Prospects for You(th) − leading and managing the delivery of the council led EU funded employability programmes running until December 2018 which aim to secure employment for over 3000 residents. Performance in terms of jobs secured as at November 2016 is outlined in Table 2 below:
Table 2
Programme 2016/17 November November Variance Target 2016 Target 2016 Actual Prospects for Youth 521 313 333 +20 Prospects for You 592 384 352 −32 TOTAL 1,113 697 685 −12
The contract period runs until March 2018 for Prospects for Youth and until December 2018 for Prospects for You.
(ii) Within the EU funded programme working with all delivery partners − Routes to Work, CLD Hubs, Debt & Money Advice and the Council's compliance and verification team − to ensure maximum EU grant can be accessed and utilised for employability services. (iii) Scottish Employer Recruitment Incentive − this SDS administered scheme provides 45 wage subsidies for young people with extensive barriers to gaining employment and all places have been allocated for 2016/17 (iv) Youth Investment Programme − while the Council's large scale wage subsidy scheme ended in March 2016 there are continued payments of £624k committed to employers for up to the end of 2016/17 (v) Alongside the delivery or management of the delivery of the above programmes the employability service provides policy and labour market information as required and manages the operational relationship between the Council and Routes to Work.
In relation to the Scottish Local Authorities Economic Development Indicator Framework for 2015/16, an annual report on performance across a range of measures for every council, North Lanarkshire led employability activities both supported and progressed into employment the second highest numbers in Scotland.
3.4 Finance
Core funding for the delivery of employability services comes from £2.6 million allocated annually for match funding for employability programmes with £293,000 of this allocated to support the Council's Modern Apprenticeship Programme.
3.5 Future Challenges & Opportunities
The Council's employability services have responded to the current labour market with the above programmes. However, the funding environment continues to be dynamic with changes to national and EU sources of funding approaching. The most significant of these is in relation to the EU referendum result.
EU funding operates in 6−7 year cycles and the current cycle runs from 2014−2020. In 2015 the Scottish Government communicated notional allocations to local authorities delivering employability support. North Lanarkshire has been allocated £3.5 million for Pipeline employability activities and £5 million from the Youth Employment Initiative from 2014 —2018. Both these programmes received offers of grant in 2016 and contracts are in place for their delivery. A further notional allocation of £3.5 million is allocated from 2019−2020 for employability activity from EU funds and these are not yet contracted.
Following the referendum there was widespread concern across the UK about the extent to which monies allocated to 2014−20 EU programmes would be able to be accessed but the UK and Scottish Governments have stated that those projects under contract by September 2016, such as those in North Lanarkshire, would continue to receive funding. Therefore, at a minimum there will be EU funds until the end of 2018 and given the timescale to financially close programmes this will undoubtedly take contracts into March 2019. Given the forthcoming devolution of employability services to the Scottish Government and its planned introduction of a three to five year £32 million per annum programme in April 2018, there will be opportunities to secure funding for employability services in North Lanarkshire and these will be explored along with any other programmes introduced.
3.6 Conclusion
The information in this report provides an overview of not only the range of services and provision within the area, but also the ongoing or imminent reviews of the range of employability services provided by the Council and Routes to Work. The funding environment for employability services post EU funding will undoubtedly be the key challenge moving forward. This will also offer the opportunity for the Council to develop and agree the service it wishes to provide to unemployed residents in future years and within this new context.
4.0 RECOMMENDATIONS
Members are asked to note the baseline information on the current employability provision within North Lanarkshire.
44..11L c−
Lizanne McMurrich Head of Education (Skills, Lifelong Learning & Youth Employment) Local Government Access to Information Act: For further information please contact Lizanne McMurrich, Head of Education (Skills, Lifelong Learning & Youth Employment) on 01236 812338 APPENDIX I
Employability Services within North Lanarkshire 16+ North Lanarkshire Council Employability Services lead on large scale employability provision to unemployed residents, though employer engagement and funding. The Council also operates a large scale Modern Apprentice Programme, a Supported Employment Programme for residents with learning disabilities, and various community justice and health related employment initiatives.
In relation to Developing the Young Workforce an employer led Regional Invest in Youth Board has been established which will work with local employers across Lanarkshire and East Dunbartonshire to join young people with employers. Routes to Work Ltd The Council's ALEO with responsibility for participant based employability services within North Lanarkshire and currently delivers the Council's EU funded programmes, and a number of other programmes. Jobcentre Plus/Department of Work UK wide organisation operating local Jobcentres and and Pensions associated activities to match unemployed people to work opportunities. Lead agency in delivering benefit payments Skills Development Scotland Scottish wide agency leading on skills development and the delivery of careers information, advice and guidance. Responsible for the delivery and funding of skills development programmes through the Scottish Employability Fund. New College Lanarkshire New College Lanarkshire is now the sole integrated further education college in North Lanarksire and incorporates the former Motherwell, Coatbridge and Cumbernauld Colleges. It delivers a wide range of full and part time vocational training and employability programmes, and works closely with NLC on the development of school transition programmes. Third Sector Organisations A range of national and local providers of employability services, often to defined groups or specific geographical areas. NHS Lanarkshire Health services recognise that the challenges of addressing poor health, poverty and employability are interlinked. Consequently they work to develop joint approaches to issues such as poor mental health, substance abuse, disability or managing long term conditions Training providers A range of training organisations in the private, voluntary and public sectors are also key to the partnership − often providing generic employability or more sector focused training via contracts issued by employers or agencies listed above. Specialist support agencies Provide support to particular targeted groups or to address identified barriers to employability progression. These organisations commonly do not see employability as their core purpose, but can often engage and introduce support elements as 'add ons' to the main service. APPENDIX 2 North Lanarkshire Labour Market 2012−2016
Job Seekers Allowance claimants, North Lanarkshire 15.0 a) 10.0 5.0 0.0 N N N Lfl Lfl U) t.D O '.0 U rn m m L) I.) . L) U 0 LL 0 0 LI.. 0 0 U.. , . . u . − 0 Aged 16−64 − − − Aged 16−24
Model Based Unemployment, January 2012 to June 2016
Cu 15
' h b' O''b<'North
Lanarkshire (%) −−−Scotland (%)
Total employment in North Lanarkshire in 2014,133,300 (5% of Scottish total)
135,000
130,000
125,000
120,000
115,000
110,000 − −−−−−−−−−−−− ______− 2009 2010 2011 2012 2013 2014
North Lanarkshire — — — Scotland Index North Lanarkshire ESA and incapacity (health related) benefits
14,000
12,000
10,000
8,000
6,000
4,000
2,000
0 IZIZ1' 1' ' etx e., < o IV .::t ', P42' ' ' −' •c1' ' A1'
S • ' . S . ' ' S '
ESA and incapacity (health related) benefits as proportion of resident population
7
6
5
4
3 − − North Lanarkshire rate 2 −−−& —Scotland rate 1
0 ,, ,
Workforce Trends
• Employment recovering strongly with 7% growth from 2013 (3% Scotland) • 32% work in higher level occupations (42% nationally) (2015) • 74% employment in private sector (77% nationally) • 23% in part−time employment (26% nationally) • 4.3% in non−permanent employment (5.3% nationally) Employment rate of 71%, slightly lower than the national rate (73%) (2015) APPENDIX B
NORTH LANARKSHIRE COUNCIL REPORT
To: ALEOs and External Bodies' Monitoring Subject: Performance Monitoring Report: Committee Routes to Work Ltd Outcomes Achieved 2015−2016: Head of Education (Skills, Lifelong From: Targeted outcomes 2016−2017 Learning and Youth Employment)
Date: 7 November 2016 Ref: KH/LMcM
1. Purpose of Report
1.1. This report outlines Routes to Work (RtW) Ltd's performance against its' identified performance measures, charitable purposes and Council priorities for financial year 2015−2016. This report also advises members of the targets proposed and performance against these in respect of the current financial year 2016−2017.
2. Background
Aims and Objectives 2.1. North Lanarkshire Council and Scottish Enterprise originally established RtW in October 2002 as a company limited by guarantee with charitable status. Since then, however, the ownership structure has altered as described in paragraph 5.1 below.
2.2. In creating the charity, the aims were to relieve poverty and unemployment through education, employment advice and assistance and promoting skills development and training, particularly in areas which would enable local residents to take up employment opportunities in the area.
2.3. In creating the original charity in 2002 the Council sought to improve access to external funding, strengthen collaborative working with further education and private sector partners, and target the most vulnerable unemployed. Through providing freedom for the company to operate more commercially, the Council also envisaged the charity being able to increase funding and improve outcomes in employability services.
2.4. With a view to successfully achieving the outcomes highlighted above, RtW was registered as a Scottish Charity on 11 October 2002. Its charitable objectives are:
2.4.1. To relieve poverty and advance education among North Lanarkshire residents; particularly among the unemployed; 2.4.2. To promote training in skills of all kinds, particularly such skills as will assist residents in obtaining paid employment; 2.4.3. To relieve unemployment for the public benefit, in particular among the residents of North Lanarkshire in such ways as may be thought fit, including assistance to find employment, and; 2.4.4. To promote, operate and/or support other projects and initiatives which further similar charitable purposes within the area.
Services Delivered 2.5. RtW delivers a range of free employability services to North Lanarkshire residents. The core services that the charity delivers on behalf of the Council are European Union (EU) funded employability services, the Department for Work and Pensions' (DWP) Work Programme and the City Deal Working Matters project.
Members seeking further information on this report should contact Mrs Katrina Hassell on telephone number 01698 302235 or Ms Lizanne McMurrich on telephone number 01236 812338 2.6. Employability services can be accessed across North Lanarkshire with delivery located in the main RtW office in Bellshill, and satellite offices in Airdrie, Coatbridge, Craigneuk and Motherwell as well as from a wide variety of community settings through their teams of Case Workers.
2.7. To support delivery of employability services, the charity also provides individuals with a range of individual support measures such as childcare costs, travel costs and job specific training. The charity also works closely with the 16+ Learning Hubs to support young people towards employment. More recently, and in response to the recommendations from the Scottish Government's "Developing the Young Workforce" report, RtW has worked alongside the Council's Education, Skills and Youth Employment Service to support delivery of the Supported Access to Learning and Employability (SALE) initiative at the Inclusion Base in Townhead, Coatbridge.
2.8. A series of Service Level Agreements are in place with RtW in respect of the services and functions delivered by RtW on behalf of the Council and monitoring arrangements regarding these are in place. Appendix One summarises the current employability programmes delivered by RtW and illustrates the current funding period for each programme.
2.9. At its meeting on 19 May 2016 the Policy and Resources (Regeneration and Infrastructure) Sub Committee agreed that RtW's 2016/17 Service Level Agreement for the North Lanarkshire Youth Employment Initiative and the North Lanarkshire's Working (NLW) Employability Pipeline could be signed off at a capped maximum level of £2,394,764. EU funding applications for these programmes were submitted to the Scottish Government in 2015. During 2015/16 employability services funded by North Lanarkshire Council went through a transition period and due to uncertainty regarding availability and rules around EU funds, expenditure was limited to core services.
2.10. The Youth Employment Initiative is aimed at 16−29 year olds and is delivered collaboratively with input from the Council's Employability Services, Community Learning and Development and RtW. The Initiative targets 16 —29 year olds who are job ready and those who have barriers to employment. An employer recruitment incentive is used to support participants with multiple barriers into employment and all participants receive intensive in−work support to ensure that opportunities are sustained.
2.11. The NLW Employability Pipeline is aimed at unemployed residents who are over 29 years of age and have multiple barriers to employment. It is delivered by Employability Services and RtW and again, an employer recruitment incentive is in place to support participants into employment. Engagement with the Third Sector is undertaken to assist in recruiting and supporting participants to the programme and two full time debt and money advice workers form the Council's Advisory Services support participants with debt and money advice to address financial inclusion barriers.
Funding 2.12. Grant funding for both the Youth Employment Initiative and the Employability Pipeline is subject to the availability of significant match funding from the Council. Together the combined programmes offer £11,755,353 of total investment in employability services in North Lanarkshire over the duration of the programmes, with ESF grant of £6,052,603 alongside £5,702,750 of Council match funding.
2.13. The Scottish Government has previously indicated its approval for both the Youth Employment Initiative and North Lanarkshire's Working Employability Pipeline and offers of grant award for both have now been received. As a result the Service Level Agreement sets out the maximum budget, of £2,394,764, that will be made available by the Council.
2.14. RtW's Service Level Agreements with the Council and external funding received from the Scottish Government and EU require the charity to report its performance against the charitable
Members seeking further information on this report should contact Mrs Katrina Hassell on telephone number 01698 302235 or Ms Lizanne McMurrich on telephone number 01236 812338 outcomes in 2.4 above and the specific outcomes and targets previously approved by the Policy and Resources (Regeneration and Infrastructure) Sub Committee regarding the individual employability schemes referenced in paragraph 2.9 above. Reporting Arrangements 2.15. Reporting to the Policy and Resources (Regeneration and Infrastructure) Sub Committee has previously included:
A six monthly update report; Specific reports on individual developments, progress against Service Level Agreement targets, partnership working arrangements and matters relating to the application and award of external funding; and, Inclusion of progress on the City Deal Working Matters employability programme within wider composite City Deal update reports.
2.16. Following approval of the Council's corporate guidance for ALEOs, reporting of RtW's activity against targets was also included in the composite report on ALEOs' Non−Financial Performance Indicators submitted twice yearly to the Policy and Resources (Regeneration and Infrastructure) Sub Committee.
2.17. In addition, the Council's Employability Services' Team Leader also attends the individual Local Area Partnerships on a six monthly basis to provide members with an overview of the delivery of employability services in the local areas, including employability activity delivered by RtW.
2.18. As outlined within the Performance Monitoring Framework report approved by the ALEOs and External Bodies' Monitoring Committee in May 2016, and reflected in the Performance Monitoring Schedule considered by Committee at its previous meeting, scope exists for the Policy and Resources (Regeneration and Infrastructure) Sub Committee to continue to review and approve project specific matters and funding, with the ALEOs and External Bodies' Monitoring Committee therefore focussing on ensuring RtW is delivering services which improve employability and training outcomes and opportunities.
3. Priority Outcomes
3.1. The Council's strategic outcomes and priorities are outlined within the Community Plan and Single Outcome Agreement 2013−2018 (the Plan), approved by Policy and Resources Committee on 4th June 2015. Outcomes are categorised within the Plan as either: Health and Wellbeing, Lifelong Learning, Regeneration, Community Safety or Developing the Partnership, all of which continue to be reflected in the revised Council priority outcomes approved by the Policy and Resources Committee in September 2016.
3.2. Moving forward, the North Lanarkshire Community Planning Partnership, in response to direction within the Community Empowerment (Scotland) Act 2015, has provisionally agreed to focus on the revised strategic priorities of: • Poverty; • Homelessness; • Looked After Children and Young People; and, • Community Resilience.
3.3. RtW activities can assist in achieving outcomes within all categories identified above, with the greatest benefits realised within the current lifelong learning, regeneration and health and wellbeing outcomes. It is also anticipated that RtW could have a potential role and contribution in each of the emerging Community Planning priorities as these are further developed.
3.4. Key performance targets for RtW are agreed by the Policy and Resources (Regeneration and Infrastructure) Sub Committee on a programme by programme basis and Appendix 2 illustrates overall performance against targets for financial year 2015−2016. RtW's performance in 2015/16 included a number of significant highlights as demonstrated by the examples below:
Members seeking further information on this report should contact Mrs Katrina Hassell on telephone number 01698 302235 or Ms Lizanne McMurrich on telephone number 01236 812338 Tata Steel RtW played a key role in retaining and retraining staff under the threat of redundancy at the Tata Steel plants at Dalziel and Clydebridge. Through the existing relationship with Skills Development Scotland (SDS), the Scottish Government invited RtW to work with ex−Tata Steel employees to deliver a groundbreaking programme of continued employment and upskilling with the aim of supporting them to return to the Daiziel and Clydebridge steelworks as key employees of the new owners identified through the sale process. RtW became the interim employer and, in partnership with New College Lanarkshire, East Kilbride and District Engineering Group and Scottish Enterprise, developed and implemented a comprehensive training plan for 36 former Tata Steel staff who had been identified as key people with the necessary skills and knowledge to quickly get the plants back into production once the new buyer was found. Following the successful acquisition by Liberty House in March 2016, 20 former employees have since returned to work at the steelworks as a direct result of RtW's input.
In addition, RtW, through its involvement in the Partnership Action for Continuing Employment Group, also played a key role in supporting the wider group of Tata employees who, although not part of the retention programme, also faced considerable uncertainty as a result of the changes at the steelworks. Customised retraining and employability support provided participants with increased opportunities and employment prospects in other industries. To date, a further 25 redundant Tata staff have secured employment as a consequence of this programme.
Work Programme RtW is sub−contracted by the Council to deliver the national Working Links employability programme. This allows RTW's performance to be benchmarked and compared with other employability providers, not only in Scotland, but throughout the UK. Working Links' monthly league tables demonstrate that RtW has regularly held the top position as supply chain provider in Scotland and consistently hold a position in the top quartile of all Working Links providers in the UK. This performance has resulted in North Lanarkshire Council generating a financial surplus to date of circa £270,000 on the contract with Working Links.
Service User Feedback RtW conducts regular service user feedback consisting of written and online questionnaires and focus groups. For the past year, RtW have achieved in excess of 94% customer satisfaction ratings in all categories of service provision and delivery based on a total of 992 returns.
Investors in People (liP) In November 2015 RtW was successfully re−accredited as a Silver status liP organisation demonstrating the company's commitment to investing in its employees.
3.5. Based upon performance achieved in 2015−2016 and the charity's approved business activities, Appendix 3 proposes targeted performance aligned to the Council's priority outcomes for financial year 2016−2017.
4. Financial Performance
4.1. The Council expends revenue resources through RtW annually to deliver services which assist the Council in achieving its priority outcomes. In financial year 2015−16, the Council's contribution towards the charity's revenue costs totalled £2.456m. Appendix 4a further details the charity's financial position.
Members seeking further information on this report should contact Mrs Katrina Hassell on telephone number 01698 302235 or Ms Lizanne McMurrich on telephone number 01236 812338 4.2. The Council is participating in the City Deal Working Matters initiative, which is being delivered by RtW. Participating councils were asked to provide match funding to support the project, therefore NLC has set aside resources of £244,604 within earmarked reserves.
4.3. The Council's 2015/16 funding of £2.456m represents 81.2% of RtW's income of £3.024m, with the balance of income being generated through the charity's activities, external grant/project funding and return on investments as outlined within Appendix 4a.
4.4. In finalising its accounts to 31st March 2016, the company reported a year end operational surplus of £83,605, which compares favourably to the budgeted minor deficit of £1,759. This is due to expenditure on charitable activities being underspent by £63,610 and increased external Skills Development Scotland grant funding largely contributing to increased income resources of £21,754.
4.5. The Committee should note 4.4 above advises of the trading surplus which does not reflect accounting adjustments for FRS 102 pension cost or defined pension scheme actuarial gains or losses. After accounting for these transactions, the charity reported a net accounting profit of £337,605.
4.6. The overall financial standing of the company as at 31 March 2016 is contained in appendix 4b, which indicates the charity had net assets of £899,752. Key balances and indicators worthy of note include;
4.6.1 A comparison of the charity's current assets − debtors, cash and investments − with its current liabilities or obligations − creditors, tax, vat, etc − produces a net current asset position of £891,071, and a very healthy current ratio of 6.59, which gives assurance the charity has sufficient resources to meet its commitments.
4.6.2 Debtors of £361,953 are primarily in relation to invoices which were not yet due at 31 March 2016. Trade and other creditors totalled £159,496, which mainly reflect amounts not yet due to suppliers, and payments owed to HMRC.
4.6.3 A healthy cash balance of £608,614 was reported at the year−end.
4.6.4 Reserves as at 31 March 2016 totalled £899,752, of which £598,008 is classified as general unrestricted funds to help fund any future wind−up costs of the company, £254,000 as designated pension reserve to absorb any future fluctuations in value of the pension fund, and £47,744 of restricted funds in relation to funds prior received in relation to future delivery of services.
4.7. The 16/17 budget indicates a net operational deficit of £48,305. Appendix 5a contains details of the financial performance for 2016−17 as at 30 June 2016. This indicates a deficit of £9,079 which is adverse to budget by £30,563. At this date, the projected year end position is that an operational deficit of £34,918 is anticipated, £13,387 favourable to budget and largely due to increased income of £24,392 from previous year Community Planning Partnership streams being offset by an £11,005 overspend on activities.
4.8. A summary of the overall financial standing of the company at 30 June 2016 is provided at Appendix 5b, indicating an £80,000 increase in bond investments, a cash balance of £1,022,892 and increased debtors of £642,339. Whilst trade creditors have significantly increased to £870,832 to reflect the advance funding from North Lanarkshire Council due to be repaid later in the year, a current ratio in excess of 1 continues to be forecast. Overall reserves have reduced to £890,674 reflecting the loss to date.
4.9. A cash flow forecast for the next 12 months is provided at Appendix 6, which shows the projected monthly closing bank balance. The lowest projected balance in the reported period is £642,000 at March 2017, which would be an increase of £35k in the financial year.
Members seeking further information on this report should contact Mrs Katrina Hasse!l on telephone number 01698 302235 or Ms Lizanne McMurrich on telephone number 01236 812338 4.10. The company's performance against the 2016−17 revenue budget will continue to be monitored throughout the year using agreed governance arrangements, and thereafter included within future monitoring reports to this Committee. 5. Governance Arrangements
5.1. RtW is a company limited by guarantee with charitable status. In 2008 Voluntary Action North Lanarkshire (VANL) replaced Scottish Enterprise Lanarkshire as a member of the charity and joint owner with North Lanarkshire Council. The Council periodically seeks legal advice to ensure that the ownership structure of RtW is compliant with the transfer of EU funds to support the delivery of the Council's EU funded services. In 2014, and following legal advice, the ownership structure of the company required a further change and in February 2015 VANL resigned its membership (although it retains a Director on the Board of Directors) leaving North Lanarkshire Council as sole owner and member.
5.2. Category A Directors to the Board of Directors are any elected members or officers of North Lanarkshire Council, appointed by the Council and subject to the provisos that: • No more than 2 individuals appointed by the Council may hold office as Category A Directors at any given time; and, • One individual appointed by the Council shall be an elected member and the other shall be an officer of the Council.
5.3. In addition to the above Category A Director positions, the Council may also appoint further Category B Directors who bring specialist expertise to the company − for example, directors drawn from New College Lanarkshire, business professionals or local employers. A formal Nominations Procedure is in place to govern the appointment of Category B Directors.
5.4. There is a maximum of eight Category B Directors and this structure reflects the Office of the Scottish Charity Regulator recommendation that there should be a majority of independent directors on charitable boards.
5.5. Members will recall that an amendment to the RtW's operating area was considered by this Committee at its previous meeting on 10 August 2016. As a result of the recommendations of the Smith Commission, responsibility for some employability programmes, including the DWP's Work Programme, will be devolved to the Scottish Government in April 2017. It is anticipated that the delivery area for new employability services may be wider than North Lanarkshire and accordingly Policy and Resources Committee at its meeting on 15 September approved that RtW's Memorandum and Articles of Association be amended to remove any references to the charity being restricted to working only in North Lanarkshire. This special resolution will allow the Council, through RtW, to maintain its lead role for the delivery of employability services in North Lanarkshire.
5.6. The Board of Directors is responsible for ensuring that RtW's services are delivered in accordance with the approved Service Level Agreements and charitable objectives. The Board meets on a quarterly basis to fulfil its governance responsibilities which include: operational delivery and management, staffing, financial control and reporting, health and safety, performance monitoring and reporting and risk management.
5.7. Whilst the Council places reliance on RtW's governance arrangements, its' Service Level Agreements with the charity sets out performance and financial monitoring arrangements in order that officers can reference their assessment of these within performance reports to this Committee.
5.8. The Council also retains the right to inspect RtW records and premises and requires the charity to adopt financial regulations, contract standing orders, scheme of delegation, records management and risk management arrangements which satisfy the Council's assurance requirements.
• Members seeking further information on this report should contact Mrs Katrina Hassell on telephone number 01698 302235 or Ms Lizanne McMurrich on telephone number 01236 812338 5.9. RtW currently complies with the monitoring and reporting arrangements outlined above. In addition, work has been undertaken in accordance with the risk management assessment methodology described in the separate report to Committee at Agenda Item 6 to provide an assurance on the development and robustness of RtW's risk management arrangements. 5.10. Officers from the Partnership Unit and Risk and Insurance Team met with RtW's Depute Chief Executive and Business Support and Quality Manager on 26 October 2016 to examine the charity's existing Risk Register along with their wider risk management, monitoring and reporting arrangements.
5.11. Committee should note that RtW is assessed, overall, as having Developing risk management arrangements in place. RtW has a Risk Register and risks are clearly linked to delivery of the charity's objectives and employability services. The Risk Register is monitored on a monthly basis by senior management, on a quarterly basis by the Governance Sub Group and it is reported quarterly to the Board of Directors. Risk management training and Business Continuity Planning arrangements are in place. There is scope, however, to improve the metrics and scoring system which is used to assess both the likelihood and impact of a risk occurring. To this end, the Risk and Insurance Team and Partnership Unit will continue to work with the charity to assist them in developing their arrangements.
5.12. The company has identified the following as its top five risks and a summary of the controls in place to minimise the impact of these is provided.
Routes to Work − Top Five Risks Risk Controls In Place biUnderperformance−contracts on key • Resource allocation reviewed monthly and formal review annually. • Robust performance management in place. • Engagement with employers as a key strategic partner. • Regular meetings in place for monitoring all contracts 2 Further reductions in NLC • Monthly and quarterly financial monitoring meetings. management fee • Business and financial planning in place and actions identified by management and Board of Directors to address any anticipated funding shortfall. • Full risk assessment in advance of any new contractual arrangements. 3 Non−compliance with • RtW Procurement Policy, Strategy and Handbook Scottish public and EU developed. procurement requirements • Staff with delegated authority trained in public procurement. • Follow up support available via NLC. 4 Uncertainties & service • Strategic representation on relevant fora. dislocation in transition • Development of strategic and operational partnerships with from Work Programme to key lead partner organisations. Scottish new Employability • Management action identified within the Operational Plan Frameworks 5 Strategic Direction • Ensure supply of appropriate information on RtW activities and fully co−operate with requests for information for reports or review activities. • Ensure performance of company is communicated to Council and key stakeholders. • Establish / strengthen working relationships, engagement and dialogue at appropriate levels. • Strategic representation and engagement in ALEO review and collaborative working activities.
Members seeking further information on this report should contact Mrs Katrina Hassell on telephone number 01698 302235 or Ms Lizanne McMurrich on telephone number 01236 812338 6. Recommendations
6.1. Members are asked to note RtW performance against:
a) its approved performance targets for 2015−2016; b) its charitable objectives and the Council's strategic priorities in 2015−2016; and, c) its financial performance for financial year 2015−2016.
6.2. Members are also asked to:
a) Note the risk management, reporting and review arrangements in place within RtW and the Developing Risk Management assessment that these provide: b) Note the top five priority risks identified listed in paragraph 5.12 above and the associated risk mitigation and control measures in place. c) Approve the 2016−2017 performance targets outlined within Appendix 3 and note performance achieved to date against these; and, d) Identify areas of activity for further detailed reporting and consideration at future meetings of the ALEOs and External Bodies Monitoring Committee.
(/tA41.L
Lizanne McMurrich Head of Education (Skills, Lifelong Learning & Youth Employment
Members seeking further information on this report should contact Mrs Katrina Hassell on telephone number 01698 302235 or Ms Lizanne McMumch on telephone number 01236 812338 APPENDIX I Routes to Work − Employability Programmes and Duration of Funding Periods Employability Target Group Current Funding Period Service Programme 2014/15 2015/16 2016/17 2017/18 2018/19 Level Agreement Single Work Long term Sub Programme unemployed or contracted (Department of those most at by Council Work & Pensions) risk of becoming from long term. Working JSA 18−24 yrs Links JSA 25+ Prison Leavers ESA −18+ Working Matters Unemployed in Service (Glasgow City receipt of ESA Level Region City Deal) (Employment Agreement Support Allowance) having completed 2 years of the work programme North Unemployed Service Lanarkshire's age − 30 with Level Working multiple barriers North ; Agreement Employability securing Lanarkshire to Council has Pipeline employment funded these (European Social programme s in Fund) 2015/16 North Lanarkshire Unemployed 16− and is Service Youth 29 with seeking to Level or claim grant Employment without barriers retro− Agreement Initiative spectively (European Social Fund) Action Lone Lone Parents Big Lottery Parents with other Funded with (Big Lottery Fund) barriers to in−kind securing funding employment from NLC for childcare Employability Unemployed or Separate Fund at risk of contract (Skills redundancy between Development requiring RTW and Scotland) training to SDS secure employment SALE (Supported Young people of Service Access to school age at Level Learning & risk of negative Agreement Education) destination N
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