be heldRESETTLEMENT on Thursday 14th EXPO May Resettlement • Training • Education • Franchises • News 2020 at BridgwaterLATEST Hall, POLICE Lower Mosley Street, Manchester

. P6 Police Resettlement

Winter 2019

ENLIGHTEN TRAINING UK COUNTER BE PART OF OUR LIFE THE BRITISH Enlighten Training can help TERRORISM POLICING SUPPORT NETWORK FRANCHISE ASSOCIATION your organisation to develop Working local authority partners A job as a support worker for The British Franchise an ‘innovation culture’ and to and community organisations to Norwood could be just the thing Association are on hand to help harness the creative brilliance help find solutions and work to to take your life in a fresh and you make the right choice for of your people. P10 support vulnerable people. P16 unexpected new direction. P34 your next career move. P42

WE ARE ALSO ONLINE: WWW.POLICERESETTLEMENT.COM NARPO - the voice of retired police officers “to safeguard the rights of members and to promoteNARPO measures for their welfare the voicewith particular of retired regard police to pensions” officers “to safeguard the rights of members and to promote measures for their welfare with particular regard to pensions” National Association of NARPO Retired Police Officers

NARPO is an association founded in 1919 In England and Wales this change only Later Life Ambitions - brings together the that represents the interests of more than applies to widows, widowers or surviving collective voices of over a quarter of a 88,000 former police officers of all ranks civil partners, who marry, remarry, form a million pensioners through the National together with their widows, widowers and civil partnership or start to cohabit on or Association of Retired Police Officers former partners. Its primary concern is to after 1st April 2015. This change came into [NARPO], The National Federation of promote measures for the welfare of force retrospectively from 1st April 2015. Occupational Pensioners [NFOP]and the members with particular regard to pensions To highlight the unfairness of this change Civil Service Pensioners’ Alliance [CSPA]. and welfare. In promoting those aims it we are aware of a case in Leicestershire takes a general interest in all issues where two officers were tragically killed on The campaign seeks to make a difference affecting the health and wellbeing of older duty in the same incident; both widows to older people’s lives by campaigning people in society. have remarried, one retains the pension for change. the other doesn’t simply as a result of the We are currently campaigning on a number date of their remarriage. The campaign is focussing on of issues on which we would like your Three key ‘proactive’ issues: support, including: In Scotland however the change applies to all those wives, husbands, or civil partners Social care: LLA seeks a cross-party of police officers who dies on duty or dies solution that guarantees funding for proper Police Widows Pension as a result of an injury received on duty who social care for older people and takes have already had their pension withdrawn social care out of electoral cycle. For Life Injustice because of remarriage, forming a civil partnership or cohabitation and Pensions: LLA seeks a clear, accessible, Following recent changes to the Police consequently they will have their pension single state pension system for all. Pension Regulations concerning survivors’ reinstated with effect from 1 October 2015, pensions, and how they are dealt with irrespective of the date of their remarriage, Housing: LLA seeks a renewed focus on Free Advice should the survivor remarry, co-habit or cohabitation or civil partnership. housing for older people and a national form a civil partnership, it is clear that there t Police Pensions strategy on encouraging specialist later are three different approaches in operation Free Advice Commenting on the changes, NARPO life housing. within the United Kingdom. tState Benefits President, Ian Potter said: “Whilst NARPO is • Police Pensions supportive of these changes it still does not ‘Reactive’ issues: In Northern Ireland all survivors of tComputing tTaxation address the real issue of all the other police members of the Police pension scheme • State Benefits widows who are faced with the demeaning Transport: decent bus services are now retain their pensions for life irrespective and daunting choice of either living alone or important for older people and this should of the circumstances of the death of the • Computing • Taxation forfeiting their pension to enjoy be debated as part of the Buses Bill, also former officer. As a result, all survivors are companionship and happiness in later life. the issue of using the bus pass as a Excellent Member Services: entitled to have their pensions reinstated Whilst this move is welcomed, it comes senior railcard. effective from 1 July 2014. t Travel Insurance nowhere near to putting police widows in Excellent Member Services: the rest of the United Kingdom on the same Online fraud: monitor the Home Office On the 18th January this year the 2006 • Travel InsurancetDiscounted Holidays footing as those police widows of deceased task force and respond where appropriate. Police [Injury Benefit] Regulations Northern Ireland police officers, who now were amended. • Discountedt HolidaysHome, Car and retain and have had their widows pension As part of the campaign there is a reinstated as a result of a change made by dedicated website at: Health Insurance This change means that survivors’ pensions • Home, Car and Health Insurance the Northern Ireland Assembly last year. All http://connectpa.co.uk/later-life-ambitions/ paid in respect of 1987 scheme members we are asking for is parity across the board and a dedicated twitter feed at: tTrusted Legal Advisors will no longer be subject to the forfeiture • Trusted Legal Advisors for all police widows throughout the United https://twitter.com/laterlives rule where the police officer dies on duty National Association of Kingdom. I urge Government to take a tQuarterly Magazine NARPO Retired Police Officers or dies as a result of an injury received • Quarterly Magazine closer look at this matter and eradicate this For more information on these and other on duty. glaringly obvious inequality and unfairness topics visit our website at: www.narpo.org as soon as possible.” Subscription less than £2 per month NARPO The Voice of Retired Police Officers Subscription soless why than not£2 per join month online so why now? not join online now? 4 Call 01924 362166 or e.mail: [email protected] or visit our website at www.narpo.org For more informationFor more about information NARPO visit about our website NARPO at www.narpo.org5 visit our website at www.narpo.org NARPO - the voice of retired police officers

“to safeguard the rights of members and Section Heading to promoteNARPO measures for their welfare the voicewith particular of retired regard police to pensions” officers “to safeguard the rights of members and WANTEDWANTED ALL MEMBERS OF THE POLICE to promote measures for their welfare Rewards for Police is a benfits scheme which We ask ourALL Police MEMBERS Officers toOF aims THE to give membersPOLICE of the Police Commu- with particular regard to pensions” take on the responsbilities nity discounts and savings online and on the Policeof so Officer many (all life ranks), endangering Police Community high Support street store. Officer, It is a free Special to join websiteConstable, for National Association of Police Staff, Military Police, Civil Nuclear Police,all members Retired of Members,the British Policing Police Commu Cadets,- NARPO Retired Police Officers stuations on behalfPartners of and us Family - nity Members! with an optional Lifetime Membership they all deserve our respect card NARPO is an association founded in 1919 In England and Wales this change only Later Life Ambitions - brings together the that represents the interests of more than applies to widows, widowers or surviving collective voices of over a quarter of a and admiration They take 88,000 former police officers of all ranks civil partners, who marry, remarry, form a million pensioners through the National together with their widows, widowers and civil partnership or start to cohabit on or Association of Retired Police Officers risks, heading into the very former partners. Its primary concern is to after 1st April 2015. This change came into [NARPO], The National Federation of promote measures for the welfare of force retrospectively from 1st April 2015. Occupational Pensioners [NFOP]and the situations from which others members with particular regard to pensions To highlight the unfairness of this change Civil Service Pensioners’ Alliance [CSPA]. and welfare. In promoting those aims it we are aware of a case in Leicestershire would run away from. takes a general interest in all issues where two officers were tragically killed on The campaign seeks to make a difference affecting the health and wellbeing of older duty in the same incident; both widows to older people’s lives by campaigning people in society. have remarried, one retains the pension for change. the other doesn’t simply as a result of the We are currently campaigning on a number date of their remarriage. The campaign is focussing on of issues on which we would like your Three key ‘proactive’ issues: support, including: In Scotland however the change applies to all those wives, husbands, or civil partners Social care: LLA seeks a cross-party of police officers who dies on duty or dies solution that guarantees funding for proper Police Widows Pension as a result of an injury received on duty who social care for older people and takes have already had their pension withdrawn social care out of electoral cycle. For Life Injustice because of remarriage, forming a civil partnership or cohabitation and Pensions: LLA seeks a clear, accessible, Following recent changes to the Police consequently they will have their pension single state pension system for all. Pension Regulations concerning survivors’ reinstated with effect from 1 October 2015, pensions, and how they are dealt with irrespective of the date of their remarriage, Housing: LLA seeks a renewed focus on Free Advice should the survivor remarry, co-habit or cohabitation or civil partnership. housing for older people and a national form a civil partnership, it is clear that there t Police Pensions strategy on encouraging specialist later are three different approaches in operation Free Advice Commenting on the changes, NARPO life housing. within the United Kingdom. tState Benefits President, Ian Potter said: “Whilst NARPO is • Police Pensions supportive of these changes it still does not ‘Reactive’ issues: In Northern Ireland all survivors of tComputing tTaxation address the real issue of all the other police members of the Police pension scheme • State Benefits widows who are faced with the demeaning Transport: decent bus services are now retain their pensions for life irrespective and daunting choice of either living alone or important for older people and this should of the circumstances of the death of the • Computing • Taxation forfeiting their pension to enjoy be debated as part of the Buses Bill, also former officer. As a result, all survivors are companionship and happiness in later life. the issue of using the bus pass as a Excellent Member Services: entitled to have their pensions reinstated REWARD Whilst this move is welcomed, it comes senior railcard. effective from 1 July 2014. t Travel Insurance nowhere near to putting police widows in Excellent Member Services: the rest of the United Kingdom on the same Online fraud: monitor the Home Office On the 18th January this year the 2006 • Travel InsurancetDiscounted Holidays footing as those police widows of deceased task force and respond where appropriate. JOIN REWARDS FOR POLICE.CO.UK Police [Injury Benefit] Regulations Northern Ireland police officers, who now were amended. • Discountedt HolidaysHome, Car and retain and have had their widows pension As part of the campaign there is a reinstated as a result of a change made by dedicated website at: Health Insurance This change means that survivors’ pensions • Home, Car and Health Insurance the Northern Ireland Assembly last year. All http://connectpa.co.uk/later-life-ambitions/ paid in respect of 1987 scheme members Contact us today by calling 01604 647770 or we are asking for is parity across the board and a dedicated twitter feed at: tTrusted Legal Advisors will no longer be subject to the forfeiture • Trusted Legal Advisors for all police widows throughout the United https://twitter.com/laterlives rule where the police officer dies on duty National Association of Kingdom. I urge Government to take a tQuarterly Magazine NARPO Retired Police Officers email us at [email protected] or dies as a result of an injury received • Quarterly Magazine closer look at this matter and eradicate this For more information on these and other on duty. glaringly obvious inequality and unfairness topics visit our website at: www.narpo.org as soon as possible.” Subscription less than £2 per month NARPO The Voice of Retired Police Officers Subscription soless why than not£2 per join month online so why now? not join online now? www.rewardsforpolice.co.uk Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 3 4 Call 01924 362166 or e.mail: [email protected] or visit our website at www.narpo.org For more informationFor more about information NARPO visit about our website NARPO at www.narpo.org5 visit our website at www.narpo.org Winter 2019 Contents… 08 SERVOCA RESOURCING 30 CIVIL NUCLEAR SOLUTIONS CONSABULARY Servoca Resourcing Solutions is a With over 1,300 highly trained recruitment and solutions organisation police officers and police staff, that specialises in working with the Civil Nuclear Constabulary former police officers and other (CNC) is a specialist armed police skilled civilians working within police service dedicated to protecting forces and related organisations. the civil nuclear industry.

14 WE’RE HERE TO SERVE 38 COVENTRY ALL THE COMMUNITIES UNIVERSITY COLLEGE ACROSS GREATER How a policing qualification can MANCHESTER enhance your career prospects. It’s a big job but satisfying, and it offers a variety of equally satisfying, 44 ZERODRYTIME and exciting career opportunities. Zero dry time dry carpet, upholstery and hard floor specialists have 22 SAVA 4 great solutions for your home, If you are looking for a new career, dry carpet cleaning, upholstery have you considered re-training to cleaning, hard floor cleaning become a residential surveyor? and wooden floor restoration.

JOBS4EX-POLICE Jobs4ExPolice is a joint enterprise between 12 Smarter thinking – an award-winning social enterprise that helps people and individuals change effectively and successfully.

THE INTERNATIONAL 46 FRANCISE SHOW Returning on the 3TH AND 4TH APRIL, 2020 at EXCEL LONDON, thousands of entrepreneurs and business owners will get FREE access to over 200 exhibitors, 50 seminars, 1-2-1 personal advice, interactive features, expert guidance and more.

THAMES 28 VALLEY VACANCIES As the largest on-metropolitan force, Thames Valley Police covers a wide area across Buckinghamshire, Berkshire and Oxfordshire.

4 Police Resettlement Magazine Winter 2019 www.policeresettlement.com Welcome… Welcome to the Winter 2019 issue PROMOTION COVER IMAGE CREDITS PREP 48 © cpaulfell/shutterstock of Police Resettlement magazine. Promotion Prep delivers high quality coaching and leadership development, EDITORIAL considering leaving the Police to help you increase your EDITOR: force, or those of you who are about chances of achieving the James Atkins to retire. We have some fantastic promotion you want. E: [email protected] insights and case studies from a selection who have already made their transition. In addition we look at various courses and opportunities DESIGN & PUBLISHERS for those of you looking to DESIGNER: enhance your career whilst still Rowena Wilson serving, or looking at gaining E: [email protected] qualifications in preparation for your transition back to civilian life. Due to the success of the last Police Resettlement Expo that ADVERTISING e hope you have all took place back in October 2019. SENIOR SALES EXECUTIVE: had a great Christmas We are now working alongside James Atkins as well as a safe and Security Cleared Jobs to bring E: [email protected] Happy New Year. you the next Police Resettlement T: 01733 205 938 As we move in to Expo. This will again take place W2020 we know that the start of a at the Bridgwater Hall, Lower ACCOUNTS new year, often means the start Mosley Street, Manchester on Ruth Fiddler of a new career, this might be in Thursday 14th May 2020. We E: [email protected] the shape of a promotion whilst hope to meet many of you there still serving, or it could mean a so please come along and speak career outside of the police force with members of our team who altogether. If that is the case we will appreciate your comments and PRINTING hope this issue will assist you in listen to what you would like to see MICROPRESS LTD finding that new career path. in future issues of our magazine. Reydon Business Park, We share each issue of Police These magazines are free and Fountain Way, Reydon, Resettlement online and through designed to assist you all with Southwold, IP18 6SZ the Police Intranet, as well as with career development whilst still our subscribers who receive an serving as well as gaining crucial email PDF version. This is also transitional support and advice suuported through various social when finally leaving service. SUBSCRIPTIONS media groups that we work with. Our advertisers are carefully For queries regarding This always generates lots of selected to ensure they make your subscription to interest but know that you also your transition back to civilian Police Resettlement enjoy reading the hard copies life an easy one, please be sure please contact: that are freely available in parade to mention our magazine when www.policeresettlement. rooms, canteens and front desks. contacting them as without com/subscribe To ensure you never miss them none of this is possible. T: 01945 450297 an issue you can subscribe for We hope you enjoy reading free online and have each issue this issue and look forward to sent to your email address, visit welcoming you to our groups DISCLAIMER www.policeresettlement. on social media and becoming This publication is copyright Police com/subscription and simply a subscriber to our digital Resettlement Ltd and may not be include your name and email copies. You can subscribe for reproduced or transmitted in any form address to subscribe. free on our website www. in whole or in part without prior written Our social media groups are policeresettlement.com THE BOAT permission of Police Resettlement growing and we appreciate all BUILDING Ltd. While every care has been taken your comments, shares, likes Follow us on Twitter 28 ACADEMY during the preparation of this magazine, and tweets we have received, @PoliceResetMag The Boat Police Resettlement Ltd cannot be please keep spreading the word Like our Facebook page Building Academy provides held responsible for accuracy of the about the magazine and lets us www.facebook.com/ full-time, highly practical skills information herein or for any consequence know what you would like to read PoliceResetMag/ or join our training with the emphasis arising from it. Views Expressed in this more about in future issues. LinkedIn group www.linkedin. on ‘hands on’ learning. publication are not necessarily those of This issue we look at a number com/groups/8422367 Police Resettlement Ltd or the editor. of training and employment or search for Police opportunities for those of you Resettlement Magazine.

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 5 SecurityClearedJobs.com

2019

here are currently three • CV writing hosted by SecurityClearedjobs. Police Resettlement • LinkedIN profiling com the largest Job board in ExPOs each year, two • Financial advice the UK that caters for jobs with of them being held in • Specialist recruitment agencies a level of security clearance. London and our most looking for law enforcement We have seen a dramatic Trecent ExPO which was a great and policing experience increase in the demand for success with around 500 attendees • Regional transfer opportunities candidates with previous policing at the QEII Centre in London. • Clients recruiting experience on the site and They are one day recruitment ex-police officers and so decided to host the Police events to assist people who have staff with your skill set Resettlement ExPO to cater for either left or looking to find a this. The first Police Resettlement new career outside of the police Types of vacancies being recruited ExPO was held in late 2016 at the force. The ExPOs provide service for on the day will include: QEll Centre, London. We had over leavers with the opportunity to Investigation, Fraud, Cyber Crime, 400 attendees for the initial ExPO meet with relevant companies Security, Policing Transfers, and the feedback was very positive. that can assist with the transition Project Management, Surveillance, into a new career including: Training, Counter Terrorism, EXHIBITING Close Protection, Advanced If you are interested in exhibiting driving opportunities, Risk at the Police Resettlement ExPO Management, Digital Forensics, please contact one of the team. Crime Scene Investigation, The ExPO will provide you with the Intelligence and many more… opportunity to meet with current If you have worked within the serving police officers and staff police force, the skills and training that will be looking to change that you have received, are often career in the near future or who of interest to many other police may have left recently please go to forces who may be looking to www.policeresettlementexpo. recruit on a temporary basis when com to register your interest. you retire / leave the force. We also have a high number of private CONTACT US Our next expo is sector companies interested in your If you have any questions to be held on Thursday 14th skills which are highly transferable. on the ExPO please do not May 2020 at Bridgwater Please visit one of our events hesitate in contacting us. Hall, Lower Mosley to see which companies would Tel: 020 8166 0616 Street, Manchester be interested in you. The Police Email: expo@ Resettlement ExPO is proudly securityclearedjobs.com © Shahid Khan / shutterstock

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Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 7 Recruitment

INVESTIGATION TRAINERS • Accredited Financial • PCSO Investigators • IPLDP • Fraud Officers • PNC • Intelligence Analysts • HOLMES & Researchers • Leadership and Management • ANPR Intercept Teams • Surveillance • Statement taking • Driver Servoca • Investigative Assistants • Law Resourcing Solutions • Cold case preparation • ICIDP GENERALIST/SUPPORT These are examples of roles which • Property Officers we can assist with, but by no means • Control Room Staff what we are limited to supplying. Servoca Resourcing Solutions is a • Crime Prevention Officers Servoca Resourcing Solutions • Front Desk Officers approach includes a high level recruitment and solutions organisation • Audio Typist of security, integrity and quality that specialises in working with • IT Support Staff assurance ensuring the delivery • Corporate Staff of suitably qualified personnel former police officers and other • PNC Operatives for your requirements. • Custody / Detention Whatever the location or skilled civilians working within police requirement of your force, all your SPECIALIST needs will be given dedicated attention forces and related organisations. • Covert Surveillance with an appointed member of staff. • Witness Protection We pride ourselves on being he Police Service continues Servoca Resourcing Solutions • Family Liaison cost effective and understanding to face some of the biggest have an established proactive • Public Protection the financial limitations of the challenges of resources and responsive solution offering • Multi-Agency public sector; many Forces have and resource management for the police service in a wide • Forensics benefited from this by using our in its history, whilst being range of disciplines, from the • Professional Standards temporary staff in innovative ways. Ttasked with maintaining services provision of temporary staff for • Policy & Procedures We provide the latest criminal and reducing crime. Budget cuts specific roles as well as fixed and civil justice contract and and efficiency savings have already term and permanent recruitment MAJOR INVESTIGATIONS permanent vacancies, within become everyday phrases in any for non-warranted positions. • SOCOs / CSIs the Policing, Probation, Public, conversation related to UK police • House 2 House Commercial and Third Sectors. forces. At the same time, increasingly Through our extensive database Enquiry Teams Whether you are looking for a numerous warranted officers are we are currently supplying forces • POLSA Search Officers position in Investigation, Intelligence, tied up with projects, administration with former police officers • CCTV Seizure and Enforcement or Compliance, our and other activities that in many and specialist support staff to Viewing Teams comprehensive array of potential cases could be outsourced or undertake roles including but not • Analysts roles means we are ideally placed to carried out by a civilian. limited to the following areas: • Holmes 2 find you the job you are looking for.

To discuss how we can apply our expertise to meet your needs please call 0207 747 3044 or visit our website www.servocaresourcing. com/recruitment/jobs



HOLMES SKILLS INVESTIGATORS STATEMENT TAKERS (NATIONWIDE) (NATIONWIDE) (NATIONWIDE)

Contract Contract Contract

We are constantly looking for Servoca have current We are looking for Statement HOLMES skilled staff at all levels, requirements for investigators Takers and Assistant Investigators especially Reader/Receivers and looking short and long term to work within volume and major Indexers for police forces and contract opportunities. We are crime as well as investigative other law enforcement particularly interested in Child review teams for police forces organisations across the country. Protection, ABE and PIP2 and non-police entities. experience as well Disclosure & Preferably with experience from Exhibits. UK police forces.

      

8 Police Resettlement Magazine Winter 2019 www.policeresettlement.com Maybe the time is right to do so now. We have a number of exciting permanent opportunities for people with Investigation, Intelligence Analysis or Electronic Forensics skills overseas in a region that is currently within the Top 10 DO YOU HAVE countries according to the Quality of Life Index (the UK is number 18). EXPERIENCE IN If you have the commensurate FINANCIAL CRIME OR skills, the desire to work in a CHILD EXPLOITATION? stable and supportive environment with like minded individuals who want to make a positive ARE YOU UK BASED? contribution to the local and international communities as well the courage of your personal and professional convictions then HAVE YOU THOUGHT call our Overseas Team on OF TAKING THOSE 0207 747 3044 or email [email protected] SKILLS OVERSEAS? for a no obligation discussion on what opportunities we currently have available.

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 9 Section Heading

• We will use our organisational experience to support the apprenticeship HEI provider/ police force to complete all registration processes with Enlighten Training The College of Policing

WHY? Service and many other Forces coaching and learning far above CKP/POLICE PRE-JOIN People usually understand why across England and Wales, that which could have been CERTIFICATE FOR A innovation is so important, but including Cheshire, Surrey and achieved on a solely distance MAJOR POLICE FORCE how easy is it to change when Thames Valley to name a few. or part time programme. Enlighten has been the largest you’ve been doing something 1ACKP – Enlighten Training is • The pass rate was nearly 100% supplier of the police pre-join the same way for a long time? recognised as an approved provider allowing the client to maintain its Certificate in Knowledge of Policing Previous experiences can by the College of Policing. recruitment targets and for students since 2013 and delivered it to affect our approaches to risk and The CKP qualification is valid to progress with their careers. thousands of individuals who have organisational culture can define for 3 years for individuals who do • The outsourcing of this element of signed up to complete it, either to how we transform. Working not work in a policing environment, training also relieved pressure on assist in the entry requirements together we can celebrate the and 4 years for those who do (such the internal training department of their police applications, or art of the possible, we can as Special constables, PCSOs or during a time of challenging to gain a level 3 qualification. find creative solutions to long- police staff). This means that you targets and was also more cost While the curriculum is provided standing problems and we can can complete the qualification and effective in a time of austerity. by the College of Policing all re-imagine new ways of working. then chose to apply for a police content design and lesson planning Enlighten Training can force at the timing of your choice, POLICING EDUCATION AND was undertaken into a coherent help your organisation to but of course you need to keep your QUALIFICATION FRAMEWORK 10 module course that has been develop an ‘innovation culture’ knowledge up to date to ensure The Policing Education Qualifications delivered via fully classroom-based and to harness the creative you are at the level required to Framework is being introduced methods, online, and blended brilliance of your people. become a recruit police officer. To to support the development which was a significant amount help you achieve this you will have of policing as a profession by of design and development. WHAT WE OFFER access to the College of Policing recognising and raising educational Maturity Assessment student notes, and e-learning. standards within policing. This SUPPLY OF TRAINERS Our Maturity Assessment tool Our aim is to provide you with work is being conducted by AND DESIGNERS explores 12 key elements of your the knowledge and understanding The College of Policing. We have found many police forces business from vision and leadership required to enable you to benefit from having the support through to culture and inspiration. become a police constable. We understand your needs: of a training services provider as We use a blend of interviews, Enlighten Training are already it offers them a more responsive workshops and literature / policy CASE STUDY an approved provider of police and cost-effective mechanism to review to benchmark and to The Issue pre-join training by The College of respond to the peaks and troughs offer meaningful insight. We were approached by a large Policing, along with our partners in demand for training. We can police service that wanted their new Outsource Training we are the supply experienced trainers and Innovation Workshops recruits to undertake the qualification preferred provider of the Certificate educators for all manner of training Bespoke and highly interactive as employees and therefore needed in the Knowledge of Policing (CKP) from large scale recruit training workshops bring people together to retool the material to be suitable for the . through to highly specialised police, to look at the challenges they face for delivery in this way, which also We currently work with over technology and security learning. and to imagine new ways of doing added the extra issue that failure a dozen forces supporting them We are delivering this model to things. We examine key elements of the assessments would lead in the National Police Promotions a broad range of police forces and of the innovation cycle including to termination of employment. Framework (NPPF), the supply special projects, particularly providing problem identification, ideation, of qualified trainers delivering the user training for large scale ICT concept refinement and making the The Goals Initial Police Learning Development implementation throughout the UK. case for transformative change. The client wanted the programme Programme (IPLDP), assessors, Our trainers comply with, and exceed, to run over 7 weeks over several coaches and mentors and many College of Policing requirements Executive Coaching years, utilising multiple classrooms other forms of police training. for delivering police trainers and Coaching tailored to your needs and trainers so we were able to maintain their occupational currency and focussed on complimenting upscale our resources rapidly If you are a force or and competency by conducting innovation strategy with the utilising our in-house trainers who a HEI we will be able to: regular CPD which is monitored development of programmes had an extensive background in • Become a conduit between the by us, and we have found this of activity that will help you to police probationer training. HEI and the individual Police provides clients with guaranteed build an innovation culture at Forces, to provide an insight and quality, a significant reduction in every level in an organisation. The Method bespoke consultancy services administration and flexibility. We We delivered a blended programme that will support the relationship have worked with many of our ABOUT THE CKP encompassing a range of learning between both parties to deliver clients for many years which we take The Certificate in Knowledge methods to suit all styles, as the Apprenticeship Degree as a hallmark of their faith in us. of Policing (CKP) is a national well as using varied assessment • Along with Outsource level 3 qualification introduced methods from multiple choice, (a long-established READY TO DEVELOP by the College of Policing as a short answer, long written answers apprenticeship provider) we YOUR APPROACHES pre-join requirement for police and professional discussion. will manage you apprenticeship TO INNOVATION forces. It covers the legislation, administration needs To discuss how Enlighten Training policy and processes required The Benefits • Provide qualified Police Trainers, can help you and to find out to be a police officer, so if you • Standardised training across Assessors, and Internal Verifiers more about the products and are thinking of joining as a police all new recruits, giving clients • Develop the Apprenticeship services we offer please get in constable then this course the confidence all shared the Degree scheduling, training touch: hello@enlightentraining. and qualification is for you. same level of knowledge and delivery materials and course org or call 020 3755 3366. You must obtain the CKP understanding in critical policing content, working with individual qualification from an approved legislative knowledge. forces to meet their needs in provider if you wish to apply/ • Students on the programme line with the guidance published join the Metropolitan Police received in-depth support, by The College of Policing

10 Police Resettlement Magazine Winter 2019 www.policeresettlement.com Section Heading

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 11 Resettlement

12 Police Resettlement Magazine Winter 2019 www.policeresettlement.com JOBS 4 EX-POLICE

ABOUT US DON’T WORRY – WE CAN We help you ‘see the wood interviewed thousands of people Jobs4ExPolice was conceived HELP… AND IT WON’T for the trees’ and enable you to for jobs, and brings a unique and and designed by two former COST YOU A PENNY! consider your options in a non- valuable perspective that allows police officers who had enjoyed With an exclusive mix of both pressurised and systematic way, you to get inside the recruiter’s their careers (on the whole!) police and recruiting experience, emerging with a plan that’s right for mind and identify what it is that and transitioned successfully to we are very well placed to you. And we can work alongside they are looking for. Both Dawn and life after the police service but help you find – and challenge you to help you implement it Peter are also qualified life coaches. were concerned that friends and successfully for – your new role too, if you would like us to. Simply give us a call on 01727 former colleagues within the and all this is free of charge to Our advice is built upon our 226494 and we can help point police service had nowhere to our valued police colleagues. experience of life after ‘the job’, the you in the right direction. If a more turn to seek out really good help Seem too good to be true? experiences of many friends and detailed look at your situation and advice to help them transition Well, although we are very nice former colleagues that we are in is what you need, we offer a to life after the police service. people, we don’t operate for free. contact with and from scanning the confidential one-hour careers In an effort to keep costs low, As personal recruitment company, employment market to see what’s advice session to help you get your we don’t have fancy offices – just we get paid by the company who needed in the UK today (and in thinking straight. We can also use an online platform to help you are offering the new role – so you police–related disciplines abroad!). assessment tools that will help you decide what you want to do next needn’t worry about a thing. And Our founder, Peter Kelleher understand your motivation for a and helpful advice via phone or if you feel that you need specific MSc., has long experience of new career and consider whether Skype. We also have some live support, we can supply you with providing careers advice to what you are proposing to do will events so make sure that you sign the tools and tactics required colleagues in the Metropolitan be a good fit in reality, before you up to our free download to get early- at minimal cost or point you to Police Service and designed make the leap into the unknown. notification and take advantage of other suppliers that can help. a selection board preparation You can find out more about our the early-bird discounts for these. programme that is still being products and services that can help Jobs4ExPolice is a joint CAREERS ADVICE used successfully today. Having you on our main site at enterprise between Smarter Should I stay in the job ‘endured’ around 20 promotion www.careersadvicecentre.com thinking – an award-winning social or should I go? or selection boards over a 30 enterprise that helps people and year career – and having passed individuals change effectively and What skills do I have about half and failed about half CONTACT US successfully founded by former and what can I offer? (but never really understood If you are still unsure about MPS officer Peter Kelleher and why!) – it wasn’t until he was which way to do, don’t Police Choice an organisation Need a friendly chat with a sent on a course to select people sit there wondering. originally created to support discrete and experienced for his team that ‘the penny Pick up the phone and give us a colleagues undergoing significant careers advisor? dropped’ and he realised what call on 01727 226494 – or drop us changes to their conditions of was required. Apart from running an email to ask@Jobs4ExPolice. employment, founded by former There’s loads of general careers www.jobs4expolice.co.uk, Peter co.uk – and we will be very happy Hertfordshire officer Tony Munday. advice out there; so much now lectures on employability to help you move forward. We are ably assisted by our that you can easily become skills at his local college. And if a new job is what you are excellent private sector recruiter overwhelmed and disheartened We work closely with our key after, don’t forget to download – Dawn Moss MCIPD – who has by the amount and the endless adviser for this project – Dawn our free step-by-step CV builder viewed around 1,000,000 CVs, searching of job boards, trying Moss MCIPD – who has a long on the home page and let us get personally conducted thousands to identify what it is you want to career as a private sector recruiter to work to help you transition of job interviews and now teaches do next, can be dispiriting and having seen over 1,000,000 into the next stage of your life! managers how to recruit great lead to frustration and despair. CVs in her time, and personally people effectively. An author of three books on the subject, Dawn is an expert in her field and has a particular specialism in interviewing. Our online presence and all digital marketing are undertaken by Terry Tyler. Terry has been working with Peter and the team since 2014 and created this and many other websites and been engaged to produce animated and live videos for Jobs 4 Ex Police and other members of the Smarter thinking family. As a former or current member of the police service you have a range of useful skills and experiences that can be of great benefit to future employers. The problem is that most of us don’t realise how valuable a member of staff we can be to a new employer, or don’t know how to position ourselves appropriately or translate police terminology into language that will be more easily understood by prospective employers outside of the police service (we know, we’ve been there too!)

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 13 Resettlement

Manchester. Each of the parts have a significant amount of work taking place that will come together to ensure the We’re here to serve all best possible service. The five elements are: 1. Place based - police officers and staff working alongside the communities across other agencies in localities. 2. Threat, harm and risk - providing priority support to those most at risk of harm. 3. Citizens’ contract - encouraging Greater Manchester people to work with us as part of a contract to It’s a big job but hese opportunities cross improve communities. a range of roles, from 4. Workforce - supporting satisfying, and it offers police officers through to our workforce to change non-uniformed support how we work. a variety of equally staff and volunteers. Each 5. Information and technology Trole is essential to helping us - making best use of both satisfying, and exciting serve our diverse communities. information and new technology. Each provides an opportunity career opportunities. for a real career, providing real PLACE-BASED WORKING policing – by people like you. We are committed to developing place-based working. This OUR TARGET means having police officers and OPERATING MODEL staff working alongside other There are five parts to the future agencies like social services, plan for policing in Greater health workers and crime © Ben Earlam / Shutterstock.com

14 Police Resettlement Magazine Winter 2019 www.policeresettlement.com reduction partners in localities Project Challenger, our initiative across Greater Manchester. to tackle serious and organised They will share information and crime, has already shown the resources to tackle the issues benefits of working alongside that matter to the local area. other agencies. It has brought It will mean we can work a range of officers and partner together to identify the agency staff together to tackle root causes of problems in the most serious offenders. communities and find solutions. GMP’s work to tackle serious We have already started doing and organised crime and the this in Platt Bridge, Wigan, with focus on modern slavery has also positive results. Teams have come drawn praise nationally. The force together to help those in need. has successfully rescued victims This work has also changed the and prosecuted offenders. way we deliver neighbourhood policing which has increased the WORKING TOGETHER dedicated people working for TO CREATE A SAFER you where you live. It includes FUTURE – GMP’S ensuring there will be one CITIZENS’ CONTRACT officer who deals with each Greater Manchester Police case, making it easier for people is calling on communities to to get updates on progress. work together to create a safer Greater Manchester with the police your views and have your dealing with incidents, arrests THREAT, HARM AND RISK new Citizens’ Contract. say on community safety. and prosecutions and further With limited resources it is We spent 18 months listening 7. We will provide opportunities work continues to ensure frontline important for us to ensure that we to people across the city to be part of policing to keep officers have the technology to are focusing on helping the most region as part of work to better communities safe. And we fulfil significant parts of their work vulnerable in our communities. understand and manage people’s need you to be part of your whilst working out in communities. This means ensuring we have expectations of policing. community and consider the best information to identify We worked with people from being a part of policing FUTURE OF POLICING those most at risk of harm. across Greater Manchester, Greater Manchester is an amazing officers and staff to find out what TOGETHER, WE CAN place and I am proud to be the really matters, what they can do CREATE A SAFER Chief Constable of GMP. better and what the public can do GREATER MANCHESTER. We are facing some challenging to help them, holding more than Workforce times and we have a huge 40 events and getting 2,500+ We are investing in opportunities amount of change taking place responses to an online survey. for officers and staff to learn, so that we can provide the best All of this helped us create develop and improve. If we can possible service to the public. the Citizens’ Contract. do this, we can build a workforce We call the changes our The seven points detail how that is able to meet the challenges Target Operating Model and it is we will continue to be upfront of the changes to policing. transforming policing in Greater and honest about our priorities Officers are working in different Manchester. At the heart of it is and demands (and when we can ways under the development our focus on strong neighbourhood and can’t go out to something) of place-based neighbourhood policing and closer working with and how we will help to build teams and they need to develop local agencies such as local strong communities and help the skills to make this happen. councils and health services. people to keep themselves safe. Our police officers and staff This work is well underway and It also asks the public to contact face some difficult situations will continue into 2022. I need police in the right way, share and their resilience of often your help to keep the communities information and intelligence with tested which is why the work is in Greater Manchester safe and them and work together with their developing the support that is protect vulnerable people. neighbours to create places to live available. With this work it can that everyone can be proud of. mean officers and staff are in Ian Hopkins 1. We will provide easy access to the best shape to provide people Chief Constable services in the most appropriate with the service they need. way. And we need you make the right contact to the right Information technology agency at the right time. We are prioritising the introduction 2. We will share information of new technology so that we with our partners to achieve can make the best use of the better outcomes. And we need information that is available. Data you to provide information and information is important to to help tackle crime and make the right decisions and make communities safer. to improve the service. We 3. We will use the resources are all used to doing business we have responsibly. And and shopping online and we need you to understand policing needs to mirror these and trust police decision developments and opportunities. making on use of resources. Frontline officers and staff 4. We will listen and help to build are now using smartphones and strong communities. And we tablets across Greater Manchester. need you to come together to Thousands of transactions are actively keep communities safe. now being done on the new 5. We will make crime prevention technology away from police advice available for all. And stations. It means officers can stay we need you to protect out in communities and still get yourself, your property, your the paperwork done. Body worn family and communities. video has also been introduced 6. We will keep you informed across Greater Manchester and updated about policing. and this means we have better And we need you to give the evidence available to help when

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 15 Resettlememt UK Counter Terrorism Policing Working to keep people safe from terrorism Counter Terrorism Policing is a collaboration of UK police forces working with the UK intelligence community to help protect the public and our national security by preventing, deterring and investigating terrorist activity. olice have a long history of security measures or liaising working to prevent vulnerable with local law enforcement people being drawn into to share vital intelligence. criminal behaviour. The Across our UK network we government-led, multi- have specialist officers and staff Pagency Prevent programme aims dedicated to stopping those to stop individuals becoming who seek to do us harm. terrorists and police play a key role. We work closely with MI5 and We work with local authority others to develop intelligence, partners and community and with the Crown Prosecution organisations to help find Service to put compelling solutions and work to support evidence before the courts. and protect vulnerable people. Whether investigating a highly Following assessment, many sophisticated international plot, referrals to Prevent do not result in or a lone individual preparing an any further police action. In some attack, our teams of professionals cases, other organisations such are ready to deploy a wide range as health, housing or education of skills. This includes utilising step in to provide support. expertise in surveillance, forensics, By developing close relationships digital and financial investigations. with the public and commercial At any one time we can organisations we work to protect be handling hundreds of our communities and infrastructure. live investigations while Teams of Counter Terrorism reviewing thousands more Awareness and Security Officers individuals of interest. work alongside colleagues from other Around the UK there are emergency services, local authorities eleven regional counter terrorism and businesses to help strengthen units (CTUs) and intelligence security and keep the public safe. units (CTIUs). These units This work is particularly collaborate daily to confront important in crowded places the threat from terrorism. such as shopping centres, sports They have officers and staff and entertainment venues. working in a range of specialist We regularly run awareness fields such as investigations, campaigns to ensure staff forensics, digital exploitation, employed in these areas are financial inquiries, community informed about the threat and liaison and communications. vigilant to suspicious behaviour. At the centre of the network You may see police officers sits the Counter Terrorism Policing deployed in strength throughout a Headquarters (CTPHQ), which specific area. This is national policing devises policy and strategy, tactic known as Project Servator coordinates national projects which aims to disrupt and deter and programmes, and provides a crime – while offering reassurance single national Counter Terrorism to the public. These deployments Policing voice for key stakeholders can happen at any time of the day including government, intelligence and in any location across the UK. agencies and other partners. Counter Terrorism Policing also Alongside the headquarters is has officers based overseas to the National Operations Centre, help protect the UK’s interests a central command made up of and citizens travelling or working units that provide operational abroad. This might include border support to the national network.

16 Police Resettlement Magazine Winter 2019 www.policeresettlement.com COME AND WORK WITH US and left-wing terrorism (domestic Below you will see a selection of extremism) and hostile state actors; roles that are a typical vacancies intelligence support to priority on our website, many of these investigations, utilising appropriate roles have closing dates in January intelligence gathering resources, 2020 but new roles and closing working with a range of partnership dates are uploaded regularly. agencies and the covert… If you wish to apply for any of the vacancies you will need to visit our PREVENT CASE CHANNEL website www.counterterrorism. SUPPORT OFFICER police.uk/careers Location: Exeter Then click on the vacancy that you Are you interested in supporting are interested in applying for which crime prevention? This post will will direct you to the specific Police provide delivery of Channel and forces website for that vacancy. Prevent Case Management (PCM) communications products across NATIONAL PREVENT forces and support partnership TRAINING MANAGER engagement. You will champion The National CBRN Centre Location: Birmingham force coordination for the delivery brings together the emergency Applications are invited from of all Channel activity, you will services to protect and prepare motivated, dynamic and suitably also establish, maintain and the UK against the chemical, qualified individual to perform a attend multi-agency panels as biological, radiological and National Prevent Training Manager needed. As part of the role… nuclear (CBRN) threat. role within the National Counter Other parts of the network Terrorism Policing (NCTP) Operational POLICE CONSTABLE/ include regional Special Branches Development Unit (ODU) located DETECTIVE CONSTABLE and other special units. in West Midlands. The National – BORDER POLICING Training Manager will work as OFFICER (HAMPSHIRE) SCOTLAND part of the National Training & Location: Thames Valley . Development (T&D) Team to, in Counter Terrorism Border Policing accordance with the National… (CTBP) officers are at the front line NORTH EAST of protecting national security from West Yorkshire, Cleveland, Durham, DATA VIEWING OFFICER the threats posed by Terrorism Humberside, Northumbria, North Location: Manchester and Serious & Organised Crime Yorkshire, South Yorkshire. In this role you will be required to at the borders and ports of Surrey assist in the investigation of terrorism and Sussex. On occasion officers NORTH WEST and crime related offences. You are also deployed to support our Greater Manchester, Cheshire, will view and assess data in various colleagues across the CTP SE region. Cumbria, Isle of Man, forms, including media, CCTV and Ports officers are tasked to… Lancashire, Merseyside. communications data. You will report on findings to the investigating DEDICATED SOURCE UNIT WALES officer, as well as keeping computer (DSU) COORDINATOR South Wales, Dyfed Powys, systems updated. You will interpret Location: Thames Valley Gwent, North Wales. searching and viewing… In this exciting role you will coordinate comprehensive and confidential WEST MIDLANDS FORENSIC SCENE financial, administrative and systems West Midlands, Staffordshire, INVESTIGATOR support to a discrete function within Warwickshire, West Mercia. Location: Birmingham Counter Terrorism Policing (CT) in An exciting opportunity has arisen the South East. You will undertake SOUTH WEST to join the West Midlands Counter research on national and force Avon and Somerset, Devon Terrorism Unit and contribute to our systems to provide information. and Cornwall, Dorset, policing capability to support the You will manage services within the Gloucestershire, Wiltshire. fight against terrorism regionally and Regional Hub to ensure compliance nationally. The role is as a member with administration and recording… EAST MIDLANDS of the Forensic Management Team Derbyshire, Leicestershire, and you must be experienced in BUSINESS ANALYST Lincolnshire, Northamptonshire, investigating scenes and property – CENTRAL SERVICE Nottinghamshire. to exploit forensic opportunities. MANAGEMENT TEAM (CSMT) Securing, recording… Location: London EASTERN This role demands an in-depth Bedfordshire, Essex, Hertfordshire, DEPUTY HEAD OF practical experience of Business Norfolk, Cambridgeshire, Suffolk. INTELLIGENCE Analysis working to deliver the Location: Birmingham requirements of a large and complex COUNTER TERRORISM You will be responsible and business area as well as having an COMMAND (SO15) accountable for the operational awareness of the unique demands / Metropolitan Police, City and tactical management of specific challenges of working within of London Police. intelligence across the West secure domains. The role holder must Midlands Region. This relates to be eligible for DV (STRAP) vetting SOUTH EAST national security, terrorism, right clearance but be SC (STRAP)… Thames Valley, Hampshire, Kent, Surrey, Sussex.

NORTHERN IRELAND Police Service of Northern Ireland.

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 17 DECEMBER 2016 PATHFINDER 17

HAVE YOU GOT A PROBLEM WITH ALCOHOL? ONLY YOU CAN DECIDE! To answer this question ask yourself the following questions and answer them as honestly as you can

1. Is drinking making your home life unhappy? 11. Have you ever felt remorse after drinking? 2. Does your drinking make you careless of your families 12. Are you in financial difficulties as a result of drinking? welfare? 13. Do you turn to or seek an inferior environment when 3. Do you drink because you are shy with other people? drinking? 4. Is drinking affecting your reputation? 14. Do you crave a drink at a definite time daily? 5. Do you drink to escape from worries or trouble? 15. Does drinking cause you to have difficulty in sleeping? 6. Do you drink alone? 16. Do you want a drink the next morning? 7. Have you lost time from work due to drinking? 17. Do you drink to build up your confidence? 8. Has your ambition decreased since drinking? 18. Have you ever had a complete loss of memory as a 9. Has your efficiency decreased since drinking? result of drinking? 10. Is drinking jeopardising your job or business? 19. Has your Dr ever treated you for drinking? If you have answered “YES” to any one of the questions, there is a definite warning… If you have answered “YES” to any two, the chances are that you have a problem… If you have answered “YES” to three or more, you most certainly have a problem… “THE ONLY REQUIREMENT IS A DESIRE TO STOP DRINKING” Take action now and give us a call on 0800 917 7650… We are here to help!

Able_Jan_Feb18_ad_pages.indd 16 19/01/2018 11:53 “My 10 year old daughter succumbed to cancer….my drinking Drinking on the Job… rocketed…I learnt to use drink to numb the pain. Then followed a AA is concerned solely with the personal recovery dark period in my life…extended and continued sobriety of individual alcoholics who periods of diagnosed depression turn to the Fellowship for help. and marriage break up. I finally admitted to occupational AA experience has always been made available health that I needed help – the freely to all who sought it. response was supportive and Do you want help with a drinking problem? nothing like I expected I was offered a place in re-hab, and introduced to If alcohol is costing you more than money, then call Alcoholics Anonymous. us today in complete confidence on 0800 9177 650, or email us at I am now approaching six years of continuous sobriety. I retired [email protected] from the Police Service sober after 30 years’ service and now work with others trying to recover from alcoholism” Former Detective Inspector

“I had a good job, a wonderful family and home…but the lost days and lost peace of mind for my wife was a greater cost. I was “My wife had left home; I’d been a ‘functioning alcoholic’ - I worked assaulted in the town centre a few “My rock bottom came after a well and professionally as a police days later and hadn’t defended weekend lost in four bottles of gin officer, in several specialist roles myself for the first time; my and the following morning I rang and with promotions. emotional life was becoming even AA. I admitted to my wife and more unmanageable. I was forced my two daughters that I was an “I hid bottles around the house to into accepting that I couldn’t drink alcoholic and they helped me get drink when my wife was busy… safely. Like a blinding glimpse to my first meeting. I knew at the The next morning was always a of the obvious, the answer was end of that meeting that I’d found panic, to check that the bottles ‘Don’t Drink!’ How to do it? I the right place”. were still hidden. Former Inspector became committed to AA...” Former Superintendent Resettlement

“Realistic training makes for the best operatives”

hen it comes to • HEP (Hostile Environment and training conditions UCP Group employs Close Protection Close Protection) Award the very best in the UK. your already gained you need look no further than UCP. The UCP 21 Day Training Course UCP Bodyguard Academy has 8 military skills to UCP UK is ELCAS claimable. Training is bed accommodation, operational Winstruct, train and operate at the delivered in London/Kent area with Planning classrooms, CQB Centre, make you the highest industry standard. Accommodation free of charge 5 Acre HECPO training area, Training with UCP means you will for Former British Military. Gym, Unarmed Combat training best Domestic UK finish the course with the correct room and Vehicle training area. qualifications to guide you into work. Bolt on the 7 day Combined The 21 day CPO Course Bodyguard/Close Firearms Training for only £1000 is delivered every month of For instance: training and join us in Sardinia for the year with a maximum of Protection Opertator • Working as a Close Protection some of the very best Firearms 8 students per month on a Operative Level 3 HABC Training you will ever receive. 1st come 1st serve basis. and Overseas leading to the application of the SIA licence. UCP DEVELOP THE BEST OUR GOAL OUR PLAN Armed Private • First Responder Emergency TRAINING ENVIRONMENTS UCP train no more than 100 former Care Level 3 award/FPSOI FOR THEIR LEARNERS British Soldiers per annum. Security Contractor. • B6 Armoured Vehicle Award There is a fine balance for • IED Awareness Award – UCP UK deliver residential training providers to run a Terrorism Awareness Award courses only and specialise successful business or operate • PSC (Private Security in Close protection, a cattle market strategy... UCP Contractor) Award making our instructors policy is to train only 100 former

20 Police Resettlement Magazine Winter 2019 www.policeresettlement.com UCP UK TRAINING

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British military Soldiers per year to gain their operating licences and gain employment with the many contracting companies in the UK and overseas. It’s all about the training and subsequent employment we know that, and that’s why UCP work with Worldwide Security Operatives “Specialist Recruitment company” making sure the 100 British Military Candidates that come through our Academy each year reach their potential employment goals.

All former British Military candidates return to our academy after the 1st year of training to complete their Continuing Professional Development (CPD) another must for any UCP support you all the way from PRE to POST training. industry employer.

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 21 Training

Sava HOW CAN I BECOME A If you are looking for a new career, RESIDENTIAL SURVEYOR? designation after their name. Sava offer the only vocational have you considered re-training to qualification with direct entry Hilary Grayson, head of into the Royal Institution of surveying services at Sava, says: become a residential surveyor? Chartered Surveyors. The course is structured to allow learners “Residential surveying is to continue to work full time particularly suited to those orking as a residential Sava Scheme can also produce whilst studying if they wish as who are passionate about surveyor and valuer Home Condition Surveys which the course is delivered with 12 housing, confident in dealing is the perfect way help home buyers understand months of part-time training, with other people, determined forward for those the condition of the property involving 2 training days a month. and self-motivated, and have with an interest in they want to purchase. This is followed by 12 months a good eye for detail. Wproperty. This professional and of assessment which is carried well-respected career commands “Residential surveying is an integral out in your own time. The “We believe these people could excellent salary prospects and, part of the housing market and course teaches you everything help to alleviate the looming skills due to a skills shortage in the offers good prospects, with potential you need to know to become shortage in surveying, and could industry, demand for surveying for qualified surveyors to work within a competent surveyor and no become new associate members services is ever increasing. companies such as estate agents prior knowledge, experience of RICS, an accreditation that is so and banks, or to set up on their own or qualifications are needed. important both professionally and WHAT IS A and offer surveying services on a Once qualified, Sava graduates to the industry as a sign of quality.” RESIDENTIAL SURVEYOR? consultancy basis to businesses are eligible for direct entry into There are many aspects to and home buyers alike.” RICS at Associate member level, WHAT DO THE SAVA the career and many options meaning they can offer RICS GRADUATES SAY? once qualified, but residential Residential surveying could products such as HomeBuyer Ben Browne re-trained to surveyors are mainly known for be the career for you if: Reports and valuations, as well as become a surveyor in 2018. He carrying out HomeBuyer Reports • You find property interesting having the prestigious AssocRICS now works at a medium-sized and valuations on properties • You want great career prospects prior to sale. It is a varied and • You want a role that’s flexible career with many in high demand opportunities either working • You want to be well paid - the for yourself or for a firm. average AssocRICS salary is £49,293 (source: RICS 2018 UK Alan Milstein, a residential rewards and attitude survey) surveyor and chairman of the • You want flexible employment Residential Property Surveyors opportunities, including Association (RPSA), said: self-employment • You want a well- “Being a residential surveyor is respected career path a rewarding career. In essence, • You like challenges and for residential surveyors assess each day to be different properties for their general • You don’t want to be condition, energy efficiency sat at a desk all day and value, and those on the

22 Police Resettlement Magazine Winter 2019 www.policeresettlement.com WHAT WILL I STUDY? and occupier’s liability are with good stories, you make a career in Residential Surveying The Diploma is a vocational looked at in this module. some good connections. It’s would be right for me. Nearly qualification, meaning it is all • Inspecting Property - The something I am certainly enjoying. 3 years on from that decision about giving you the skills and inspection ‘agenda’ and equipment, I have never enjoyed the working and I haven’t looked back! knowledge to be a well-rounded property measurements to week more. Every day is a new Many of the other candidates residential surveyor. Some of include floor, volume and challenge to me. The week flies like myself on the course were the modules covered include: ceiling as well as the residential by. It is the only job where I wish currently in employment. For • Valuation - Determining cost-rebuilding calculator. I had more hours in the day. Every me, going to university for property value, RICS mandatory • Building Pathology - This day you are at a new property 3-5 years was not an option requirements, how condition module focuses on the process with a new set of challenges and that I felt comfortable with. affects value, regulatory of diagnosing the cause of a new issue to deal with. If this With Sava you obtain a degree and legal requirements and building movement, damp and is something you enjoy then this equivalent qualification and different types of valuations. defects. It includes ground is certainly the career for you.” have the option of becoming an • Construction - This module and above ground-based RICS member in little over two focuses on foundations, floors movement plus loads more. You can hear more from Ben years. It really is a no brainer. and walls, desktop research, • Assessing Services - This and other Sava graduates on The lecturers and the staff are scale drawings, floor plans module looks at service systems our YouTube channel by simply incredibly knowledgeable in their and calculating U-values as and what can go wrong. It searching for ‘Sava Surveying’. respective area of expertise, well as building services. covers inspection and testing The great thing about residential are friendly and approachable.” • Law - The law and its background, of service systems, electrical surveying is the flexibility the easements, restrictive covenants, systems, heating services, career offers; you can set up a contract law, negligence plumbing and drainage. self-employed business and be your own boss, work for a large HOW DO I FIND OUT MORE? firm in Croydon. When asked head back to the office. Once I’m firm where you are home based, Sava run regular briefing events what a typical day as a practising back to the office I will upload the or work for a smaller firm if you where you can come along to surveyor involves and what he photos and start compiling the like an office environment. find out more about what being enjoys about his job, Ben said: report. During this time, I have all a residential surveyor involves, the other surveyors sitting around Stephen Anscombe was working meet the team and hear about “A typical day as a surveyor for me me and we discuss what we have as delivery driver when he how the qualification works. You at the moment; I wake up at home, seen that day and see if we can decided to look for a new career. can book a free place and find check my diary, check the property help each other out in any areas out more about the diploma here: that I’m going to, get in the car and and help compile the reports. “I was thinking of embarking www.sava.co.uk/resettlement. arrive at the property. Depending My favourite part of the job on a new career to bring more Sava are pleased to be able to on the survey type I will spend is meeting people, whether it is fulfilment and satisfaction, but offer readers of this magazine a about 2 to 4 hours inspecting fellow surveyors, meeting estate ultimately was not sure what path £500 discount on course fees. the property, with a little coffee agents in offices, or going to to go down. Over the following Simply state where you saw this break to meet the vendor. After I properties and meeting vendors. weeks, I did many hours of article when you speak to us. have completed the survey I will You meet some amazing people, research into the industry and felt

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 23 www.cercoit.co.uk Tel: 760 219 01270

Transitioning HM Forces into a new career

At Cerco IT we recruit and train ex HM Forces personnel into the IT industry. Providing a range of training and career opportunities for all personnel whether you are an early leaver, reservist or have been medically discharged.

“Cerco IT as a whole genuinely changed my aspects in life, under no obligation at all they secured me a temp/perm role with BAE systems without any hesitation and before doing there course. Leanne and the HR team made everything a breeze when I was told I had an interview and then to follow the job it was surreal.

Their one week course is the best course I have attended in a long time Dan was a fantastic teacher along with an immense knowledge in all IT installations, software and hardware, Dan made the week as entertaining and humours but cramming as much knowledge in as possible. Hats off to Dan!

Being military I found Cerco at an employment day they offered a range of work opportunities for a FREE course. If it weren’t for Cerco IT I wouldn’t be in a dream job as I am now Thank you so much I cannot recommend them enough!”

Jordan, HM Forces www.cercoit.co.uk Tel: 01270 219 760 Tel: www.cercoit.co.uk Free instructor led, practical classroom ‘Trained course and trusted resources’ Cerco offer FREE From a unique practical IT training IT solutions provider Do you want a career in IT? We can make it happen! UK wide Cerco have been training and selecting candidates to get a foothold in the IT industry since 1989. Since then thousands of candidates have been trained presence and placed into roles for some of the largest IT companies in the UK, including Fujitsu, Computacenter, Ricoh and Sharp. Could you be next? Our clients are looking to place Cerco students into their roles and see the significant benefit that ex-military candidates bring to their organisations. Previous IT experience has never been a pre-requisite of ours, so don’t info@cercoit. worry about not being up to speed with the latest technology, we’ll teach you what you need to know and you will be paid full market pay rates for co.uk any work you do for us. More and more employers are looking for vocationally trained people. They need to know that they have been trained to do the job, not just to pass exams. Cerco have been at the forefront of this type of hands on IT Training for nearly three decades. Call us on Recently, these two candidates signed a permanent contract with 01270 219760 Computacenter, having successfully completed their 12 month temp to perm assignment with Cerco. We have roles UK wide. This could be you! This is what their regional manager had to say:

On behalf of everyone I’d like to say well done and congratulations to both JS and DG who CERCO IT LTD have worked extremely hard and delivered above expectations. I know from experience Cerco House that embarking on a new career outside of Southmere Court the services isn’t easy. The initiative is national Coppicemere Drive so we’re looking across other regions and I’m Crewe, CW1 6GU confident that working together collaboratively we’ll get there. I mentioned at the outset that www.cercoit.co.uk this was a really great day for Computacenter, [email protected] but similarly it is for Cerco IT and I’m sure that Tel: 01270 219760 "the partnership will continue" to flourish. Resettlement

review your suitability for the position you have applied for. Thames Valley This includes reviewing your most recent Performance & Development Review (PDR) and training record, along with the competency based evidence in your application. If you are successful at Vacancies shortlisting, you will be invited As the largest Upon transferring to Thames to a transferee interview or Valley Police, you can be assessment. We host interviews non-metropolitan confident you’ll be working every two weeks and offer a with a professional team of number of dates and times force, Thames people. We are committed to to suit your schedule. working together to ensure Successful applicants will Valley Police covers we deliver on our promises then be guided through the of making our communities transferee process. You will be a wide area across safer and cutting crime. required to successfully pass a We are now accepting fitness test, medical examination Buckinghamshire, applications for the following and vetting check. We will also transferee roles, applications can contact your current force for Berkshire and be submitted on our careers portal. references to support your Oxfordshire. • police constable application. The process will take, • detective constable in total, between 3-6 months. • re-joiner police c onstables Your posting will be dependent he mix of urban on your individual preferences and rural policing ELIGIBILITY and operational requirement. presents challenges To be eligible to join as a Whilst every effort will be made and opportunities transferee or re-joiner, you must: to meet individual preferences that are unique to • be currently serving with another this cannot be guaranteed. TThames Valley Police. Home Office force or have We have exciting opportunities served within a Home Office Please note police constables available for experienced force within the last five years will be posted to the police constables who have • have passed the Initial Police Investigation Hub only. served with other Home Office Learning and Development forces to transfer to a forward Programme (IPLDP) Your first two weeks will consist thinking, modern police force. • have successfully gained ‘fit for of an induction course which is There is a wide range of independent patrol’ status (FIP) held at our Force Training Centre development prospects at Thames • live within 20 crow miles of one in Sulhamstead near Reading. Valley Police, whether promotional of our main police stations or lateral. We run PC to sergeant promotion boards annually and APPLICATION PROCESS offer an extensive range of training Once your transferee application opportunities to our officers. has been submitted, we will

APPLY If you live outside of 20 crow miles from one of our main stations then please give us a call to discuss your options prior to submitting an application. If you require any further information about transferring to Thames Valley Police, please email: peopleresourcing@ thamesvalley.pnn.police.uk or telephone 0845 2666677 and select transferee recruitment.

If you would like to apply for a transferee or re-joiner role, please see our current vacancies

www.thamesvalley.police.uk/ police-forces/thames-valley- police/areas/careers/careers/ transferees--re-joiners Section Heading

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 27 Training BoatThe Building Academy

28 Police Resettlement Magazine Winter 2019 www.policeresettlement.com alongside retirees, or a computer specialist with little practical skills now project managing a boat build with his team. Every student comes away from the Academy with the essential skills needed for today’s changing marine industry. All are enrolled for the Diploma in Boat Building, Maintenance and Support (incorporating City & Guilds Level 3 Diploma in Marine Construction, Systems Engineering and Maintenance). Students can opt out of the qualification if they find it is not relevant to their desired outcome of the course. The 12-week Fine Woodworking course runs alongside the Boat Building course but is entirely The Boat Building separate, with its own dedicated workshop. Students learn how Academy provides to design and make furniture, full-time, highly progressing from sharpening tools to eventually making a final practical skills project piece of their own design. Over the years these pieces have training with the ranged from a wooden bicycle, a ‘real tennis’ racket, a toy chest and emphasis on recently, an Orkney chair. Students can undertake an optional Level ‘hands on’ learning. 3 qualification (developed by the Academy in partnership with he school was founded awarding body PIABC). Likewise, in 1997 by Commander with the 40-week course, students Tim Gedge, who still can choose whether to opt out. serves as a director The 2 to 5 day short courses today. The Boat Building serve as an introduction to TAcademy is a member of the the many skills covered in the British Marine Federation and an ‘longer courses’ at the Academy. approved City & Guilds centre. Hobbyists, professionals and The flagship internationally enthusiasts can turn their hand at recognised 40-week Boat Building boat building courses such as GRP course teaches students to build Repairs, Rope Work, Renovation boats to professional standards and Finishing or perhaps brush up across a range of construction on their woodworking skills with types, from traditional to Basic Woodworking levels 1-3. contemporary designs. A number The Antique Furniture Restoration of students, roughly equalled to and Marquetry courses half of the students on the course, compliment the comprehensive can build their own boats as part skills taught at the Academy. of their training on the course. Each course attracts students from all over the world, all with their own background and story of how they came to the Academy. There are no strict skill requirements for the course, in fact, all that we ask for is enthusiasm, motivation and dedication for the training that we provide. Such a broad range of people means that in the workshop you might find school leavers working

For a full break down of short courses available, have a look at the 2019 Short Course programme on the Academy’s website.

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 29 Recruitment Civil Nuclear Constabulary With over 1,300 highly trained police officers and police staff, the Civil Nuclear Constabulary (CNC) is a specialist armed police service dedicated to protecting the civil nuclear industry. hey currently protect DIFFERENT SITES, 10 civil nuclear sites DIFFERENT ROLES across England and As well as opportunities at Scotland, safeguarding operational units at a number of nuclear material nuclear sites, CNC have a number Tin transit and playing a key of specialist teams that require role in national security. specific expertise. Once you have The Civil Nuclear Constabulary successfully completed your utilises many of the essential skills probationary training you could and attributes acquired during apply to join one of these team, Military service. With a range of such as Dog Handlers, Specialist What does the CNC career opportunities for police Escort Group (marine and road) EASY RESETTLEMENT offer as an employer? officers and police staff in a variety and special branch. There is plenty SPOKE WITH CHIEF As well as a competitive salary of different teams, Service leavers of scope for Service leavers to SUPERINTENDENT DUNCAN and other benefits, the CNC offers will find that their existing skills utilise the skills and experiences WORSELL, DIVISIONAL a transition from the Military that are brought to the fore while at they acquired in the Military. COMMANDER, ABOUT protects and maintains many of the the same time they are given Of course, it’s not only about HOW THE CIVIL NUCLEAR principles which you will have lived by opportunity to develop new ones. ‘frontline staff’. The Constabulary CONSTABULARY OPERATES and which are held dear by those who There is no question that uses a variety of skilled people have fought and worked to protect our Service-leavers are well placed to operate, develop and manage What can Service-leavers country and its assets. We employ to deliver the skills and expertise their support teams. This includes bring to the CNC? many former Military personnel, and required by the Constabulary. ensuring that the Constabulary runs Leaving the armed forces can be many of our leaders come from similar There are few employers that smoothly through the use of effective challenging for many reasons, but backgrounds, so we understand the reflect Military characteristics and IT systems, to managing finances and when you come to the CNC you challenge which you face and the practices as closely as the CNC. recruiting and developing its people. will be pleased to find a sense adjustments which are required to of belonging. You come from a make a seamless transition. We offer disciplined background, you will fairness, equality, recognition and be used to operating as part of a reward, we train our armed police team, you understand the need officers to national standards which for personal responsibility as well will give you the confidence that as caring for those around you and you need to meet the challenge of a on whom you may depend if your complex and ever changing terrorist armed role becomes “active”. threat. Finally, we recruit from all You will be physically fit and you backgrounds, the diversity of our will have the personal resilience workplace is very important to us and courage to deliver a quality so if you feel that you don’t fit one and dependable armed response particular model or type, you are not service which protects the public, excluded, you will be welcomed. the country and your colleagues.

SALARY AND BENEFITS BENEFITS Starting salary Police Officers: The starting salary for new recruit • 22 days annual leave rising to police officers is currently £22,440 30 days after 20 years’ service per year. This will increase after • Final contribution salary successful completion of the pension scheme probationary period to £24,171. • South-east allowance, With satisfactory performance for officers based at and the achievement of requisite specific locations skills this will rise to £39,150. • Paid overtime Police staff salaries are determined by salary bands, Police Staff: depending on the level of the role. • 27.5 days annual leave per year rising to 32.5 days after 20 years’ service • Flexi-time • Flexible working scheme

Final contribution salary pension scheme Corporate bonus scheme

30 Police Resettlement Magazine Winter 2019 www.policeresettlement.com Civil Nuclear Constabulary sites

APPLICATION PROCESS The nature of the work that the CNC is involved in means that they are obliged to conduct a rigorous application process. The process involves a variety of screening checks, as well as security, reference, medical and fitness checks. The Constabulary view this as an essential part of ensuring that they recruit the most able individuals as well as ensuring that joining the CNC is the right move for you.

More: See the FAQs section on: www.cnc.jobs For further information please visit www.cnc.jobs CNC is an equal opportunities employer

DETER, DEFEND, DENY, RECOVER

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 31 CIVIL NUCLEAR CONSTABULARY

THERE’S A UNIQUE Dounreay (Police Scotland - PATH TO BECOMING Highlands and Islands Division) A POLICE OFFICER

IT STARTS HERE Torness Hunterston (Police Scotland - (Police Scotland - Lothian and Scottish The Civil Nuclear Constabulary (CNC) is Ayreshire Division) Borders Division) an award winning, specialist armed police force. We protect 10 civil nuclear sites across Sellafield Hartlepool (Cleveland Police) England and Scotland, safeguarding nuclear (Cumbria Police) Heysham material in transit and play a key role in (Lancashire Police) national security.

To support us in achieving our mission to DETER, DEFEND, DENY & RECOVER we Sizewell are looking to recruit Authorised Firearms (Suffolk Police) Officers (AFO) nationally. Culham

Hinkley Point We ask that our AFO’s maintain a high level (Avon and Somerset Police) of fitness and firearms skill throughout their Bisley Dungeness (Kent Police) career, enabling them to remain effective in Harwell repetitive or pressurised situations. In return (Thames Valley Police) we develop the requisite skills to meet the demands and expectations of the role through specialist training and continual assessment.

The role comes with a range of fantastic benefits, including: Starting salary of £22,440 rising to £24,654 on completion of a satisfactory probationary period (plus £2,000 south-east allowance for officers based at Harwell and Dungeness) Annual leave of 22 days increasing to 30 days with increased length of service Generous pension scheme Training and development throughout your career

For further information please visit www.cnc.jobs CNC is an equal opportunties employer

DETER ● DEFEND ● DENY ● RECOVER

civvy street_1.indd 1 20/11/2018 09:12:15 Change a life, starting with your own Why you could be the perfect support worker for Norwood, and we could be perfect for you

As a support worker for Norwood you’ll help to enrich the lives of adults with learning challenges living in our residential and supported living homes in London and Berkshire.

All of our support workers are rewarded with a competitive salary, flexible working hours and an array of benefits and training opportunities. In return, we are looking for people who are willing to help others in a kind and respectful manner while gently encouraging them to reach their full potential.

Our support worker jobs are open to anyone, but are particularly suited to people with previous experience in teaching, the police, the military or those who have cared for a family member or are looking to return to work. For Norwood, life experience is more important than formal training.

For a detailed job description, go to www.norwood.org.uk/careers. If you are interested in one of the life-changing opportunities we currently have on offer, email [email protected] for further information or speak to our recruitment team on 020 8809 8809.

All jobs at Norwood are subject to an advanced Disclosure and Barring Service (DBS) check. Norwood is a disability confident employer. Patron Her Majesty The Queen. Registered Charity No 1059050 Recruitment

Nicole and Juanita communicating with Makaton

STAYING CALM UNDER PRESSURE IS CRUCIAL Matthew Thornton, 30, had worked in a variety of jobs over the years, as well as being a reservist in 151 Regiment in the Army’s Royal Logistic Corps. Now, Matthew is a support worker at The Firs in Ravenswood, Norwood’s residential accommodations in Berkshire that provide 24-hour- a-day, tailored support to adults with learning disabilities. “In my current job I support people with a range of learning disabilities in their day-to-day lives,” Matthew says. “The days are really varied and can include anything from support with morning routines and personal care to day trips and participation in the hobbies and interests Be part of our of the people we support. “Coming from a military background is very useful to me in this job,” he adds. “Obviously, organisation and prioritisation life support network are useful skills and enable me to stay on top of a constantly that makes a real difference to shifting workload. The hours are Looking to get back to work but unsure both the people we support and long and the work is difficult so where your next challenge is going to the people who support them. physical fitness is important, as That’s why our recruitment is mental toughness. Perhaps the come from? A job as a support worker for advertising says: “Change a most important characteristic, life, starting with your own.” though, is discipline. Much like Norwood could be just the thing to take your How life-changing can a career in the military, there are many as a support worker be? Take situations in this profession where life in a fresh and unexpected new direction… the example of Juanita Ortega coming unravelled could have the ood support workers come specialised support to families in (pictured right, above). Juanita has very worst of consequences – so from many backgrounds, but crisis and adults with educational been working at one of Norwood’s a sense of discipline is crucial in previous experience in jobs challenges, disabilities and autism – “Outstanding” residential care helping a support worker maintain that require patience and finds that people who have worked homes since 2003 and is the key a sense of calm under pressure.” discipline turns good support in uniformed public services are support worker to Nicole (pictured Having said that, Matthew is Gworkers into great ones. Leadership, especially suited to transferring left, above) – a resident since keen to point out that, “It is an organisation, teamwork and an ability their skills readily and effectively 1997. Talking about her relationship exceptionally rewarding job. to get the job done are some of the to this life-changing new career. with Nicole, Juanita says it has I really enjoy the pace and areas in which the experience you And this is where you come come a long way since their first variety of the work here and, after already have will be directly applicable in. Should you choose to join our day together 15-plus years ago. a long day, I really feel as if I have to your work at Norwood. Which is team, you will become part of the When Juanita started at achieved something worthwhile.” why Norwood – a charity providing Norwood family, a community the home, Nicole was non-

34 Police Resettlement Magazine Winter 2019 www.policeresettlement.com Charge of the bite brigade! The plan was cooked up at a Resettlement recruitment fair last summer… Take seven MoD chefs, add a group of people with learning disabilities, and slowly bring to the boil in the Berkshire countryside. Here’s how a chance meeting led to a hearty meal and an ‘eye-opening experience’. verbal and kept to herself. only a stone’s throw away from Juanita explains that if Nicole Nicole and what she fondly In October, seven Ministry of Defence The MoD chefs left with a wasn’t happy or couldn’t refers to as her “second family”. chefs spent an “eye-opening” day “genuine respect” for the work communicate, she would just Juanita also goes on holidays working at Norwood’s Ravenswood of the many support workers and hit her head against the wall. with Nicole and the “family” Village in Berkshire, home to 111 staff they met at Ravenswood, Since then, Nicole’s behaviour from the home. So far, they’ve people with learning difficulties. and a greater appreciation of those has changed considerably. been to Paris, Portugal and many During a tour of the sprawling living with learning challenges. She now communicates places within the UK. Everyone site incorporating an educational For Norwood, it was confidently with Juanita and in the Norwood “family” is also session at the Ravenswood café, another example of how other carers and residents. given plenty of opportunity to the MoD team learnt about the the wider community can Juanita believes she has take part in a wide range of many challenges of catering for support its services. been able to help Nicole activities, from active days out residents with complex needs – The charity is currently trying progress so far because of to international adventures and nutritional requirements, avoiding to encourage recruitment from the training she has received domestic challenges. (Norwood choking hazards and adhering people who have previously held from Norwood. She explains is well known for encouraging to specific dietary requirements jobs in uniformed public services. how Norwood has trained her both the people we support and among them. “I had no idea “They typically display relevant along the way to the point that, the people who support them how complicated it would be,” and transferable skills for fulfilling since joining Norwood, she to take part in the many hikes, one of the visitors remarked. and life-changing careers at has obtained a NVQ Level 3 – a walks, runs and domestic and Led by Sergeant Tony Legg, Norwood,” a spokesperson said. qualification held by all of the international bike rides that who had met a member of support workers in the home. Norwood organises every year.) Norwood’s team at a recruitment Juanita is quick to point out, When asked what the best fair in the summer, the MoD however, that it’s not just the thing about her role is, Juanita team then took over the kitchens For a detailed job description, training or the qualifications is in no doubt: “This job is of two Ravenswood residences go to www.norwood.org.uk/ that make the difference – so rewarding. I get so much – Tova and the Farmhouse careers. If you are interested it’s routine and consistency good feedback from Nicole, – to prepare dinner for staff in one of the life-changing and taking the time to know her family, the staff here and and residents, who enjoyed opportunities we currently have Nicole’s likes and dislikes. my manager. We are all so a Mediterranean hot pot with on offer, email jobs@norwood. For Juanita, a typical working supportive of each other – just buttered peas and honey roasted org.uk for further information week is 36 hours on a flexible like one big happy family. In fact,” carrots, followed by chocolate or speak to our recruitment rolling rota. Living around the she says, “it’s been nothing marble cake with custard. team on 020 8809 8809. corner means Juanita’s always short of life-changing.”

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 35 Recruitment Canary Wharf Group Canary Wharf Group (the Group) has • Control and manage safety and landscaping, arts and events and • Manage all site activities and running the East Wintergarden venue. already achieved one of the greatest co-ordinate interfaces between specialist sub-contractors Level39 Limited (Level39) is ever feats of civic engineering, turning • Commission building systems the world’s most connected tech • Deliver the project in accordance community. It supports fast-growth a once derelict Docklands into 97 acres with our time, budget and businesses in three clear ways quality obligations – giving access to world-class of London’s, and the world’s, most On projects where CWCL is not customers, talent and infrastructure. Main Contractor we act in a Project Through expert mentors, sought after office and retail space. Manager capacity. Where the Group access to Canary Wharf’s dynamic is not involved as a developer, workspace, a packed events calendar he Group’s workforce Canary Wharf Contractors Limited CWCL operates as a construction and best-in-class facilities Level39 comprises more than (CWCL) manages and delivers manager and is integrated with helps businesses achieve scale. 1,200 people who are all of the Group’s construction the developer’s project team. Owned wholly by the Canary dedicated to one of the projectsin an integrated Project Wharf Group, Level39 launched four sub companies. Manager/Main Contractor basis. Canary Wharf Management in March 2013. Since then, it has TCanary Wharf Limited, Canary We carry out the following activities Limited (CWML) undertakes grown from a simple idea into a Wharf Contractors Limited, in our Project Management management of our 97 acre estate. three-floor, 80,000 sq. ft. community Canary Wharf Management and Main Contractor role: With a current working population space occupying the 39th, 24th Limited and Level39 Limited. • Manage the delivery of of around 120,000, 37 office and 42nd floors of One Canada the final design buildings constructed to the highest Square. www.level39.com. Canary Wharf Limited (CWL) • Procure and appoint specialist standards of quality, resilience provides executive guidance trade contractors and environmental sustainability, TRANSFORMATION and administrative support to • Programme the works over 300 shops, cafés, bars and As a fully integrated property the two main operational arms. • Manage and incorporate restaurants, and our stunning venue, development, investment, and It is the company that provides tenant requirements in the the East Wintergarden, Canary management company, the Group central business services for design and delivery Wharf is a world-class centre for has the experience and the reach to the Group and drives our socio- • Control, manage and review commerce, retail and leisure and control and steer any project, of any economic development agenda costs on an ongoing basis needs to be managed as such. size, from concept past completion. with departments that include • Engage in value engineering CWML’s many roles on the In three decades, the Group Accounts, IT, Personnel, Legal, exercises for shell and estate include, but are not limited to, has not only transformed Canary Office Leasing and the Press core and tenant works security, traffic management, health Wharf into 16m sq ft of superior Office amongst others. • Control and manage quality and safety, business continuity, office, retail and leisure space, and sustainability facilities management, public spaces but it has also been called on

HIGH QUALITY ENVIRONMENTS Elegant amenities and a bustling retail scene make the space vibrant and attractive to both employees and visitors. Canary Wharf has achieved a unique balance in design, location, environment and its population. CWG’s world-renowned tall buildings expertise has created opportunities for us to deliver high prestige projects outside of Docklands, including the City of London. Each development – from design, through construction and project management – comes under CWCL, the acknowledged leaders in high quality, high-rise delivery.

WORK EXPERIENCE Work experience plays an important role in developing the skills of the Company’s future employees. Canary Wharf Group gives the opportunity to students from the London Borough of Tower Hamlets and surrounding boroughs to gain key skills to help them with future employment which is part of the company’s Corporate Social Responsibility commitment. If you are interested in joining our team, please look at our current opportunities or contact us.

36 Police Resettlement Magazine Winter 2019 www.policeresettlement.com to spread its expertise in tall LEARNING AND building design across London. DEVELOPMENT Canary Wharf has an instantly “The key to Canary Wharf’s recognisable London skyline success is the people that work for attracting some of the world’s Canary Wharf Group.” Chairman & greatest companies. The 120,000 CEO, Sir George Iacobescu CBE jobs draw employees from all over Developing both new and the globe, including from right existing employees is key to the here on the doorstep in Tower future prosperity of CWG. Canary Hamlets. Its five malls – with more Wharf is committed to motivating than 300 shops, cafes, bars and its staff by developing their skills restaurants – are shared by some of and knowledge to carry out their job the world’s leading luxury brands. efficiently for the overall success of There are also more than 200 the company. Employees undertake performing arts and events every this development through both year and there are more than 70 formal and informal training. works of art by 45 artists and CWG offers an abundance designers on public display. of training resources to help WORKING FOR where change and challenge have Buildings however, are only part colleagues continue to develop CANARY WHARF GROUP always been embraced and talent of a community and a fifth of Canary during the course of their Careers is recognised and rewarded. Wharf’s 97 acres have been created career. We recognise that the Canary Wharf Group plc has The Company continues as landscaped parks, fountains, tree- need for training can arise any been building and developing the to be outward looking and lined plazas and walkways, overseen time in employment, therefore Canary Wharf Estate for more remains aware of its obligations by CWML which also manages we continually review training than 20 years, and we believe our to neighbours who share the 4m sq ft of the site’s offices, and needs and also encourage staff success flows from the quality surrounding area, including its nearly 1m sq ft of retail space. to identify their own training and experience of our workforce. commitment to local recruitment. With more than 1,000 oaks, silver and development needs. Since the creation of the Canary limes, horse chestnuts and London The Group Wharf Estate, and throughout the planes, plus 70,000 seasonal PROFESSIONAL TRAINING Many of the original staff from rapid pace of development, our plantings every year, Canary Wharf Employees wishing to undertake the pioneering days remain people have remained the key to is one of the capital’s greenest sites additional further education or – including our Chairman and the Company’s success and the where buildings and nature share training which is job and business CEO Sir George Iacobescu community’s transformation. this huge space on a human scale. related are given flexibility for CBE – and over time many more At Canary Wharf Group plc The arrival of Crossrail trains time and study allowance. have joined us resulting in a very (CWG), we recruit on merit and in 2018 will strengthen the strong sense of teamwork and look for people who share our resilience of the existing transport PERFORMANCE APPRAISAL community throughout the group. values, our ambition to be the best infrastructure, doubling capacity The Performance Appraisal Today, we’re made up and our commitment to delivering and cutting journey times into is conducted annually and of more than 1,000 people the highest quality service. central London and further afield. provides the opportunity for the who are dedicated to one Within the Group there are It will take 39 minutes to get to employees to agree development of three sub companies. opportunities for employment Heathrow airport, while London City objectives with their manager Canary Wharf Contractors across the various sectors Airport is just 10 minutes away. and identify any training needs. Limited (CWCL) is the prestigious of the Company, such as: Construction Management arm Engineering/Maintenance, of the Group and Canary Wharf Landscape Gardening, Management Limited (CWML) Security, Administration, PA/ provides an extensive range of Secretarial, Front of House, managing agent functions to our Reception, IT, Car Parks, tenants and visitors to the Wharf. Accounts, HR and Marketing. Together, CWCL and CWML We strongly believe in provide a fully integrated property investing in people for the development and property future – for example, within management service and the our Building Maintenance breadth of this operation is Department we have several unmatched in the industry. apprentices, who are currently Finally, Canary Wharf studying towards a qualification Limited (CWL) provides in Building Services to become executive guidance and fully qualified multi-skilled administrative support to the Building Services Engineers. two main operational arms. This provides an excellent Canary Wharf Group plc has career ladder for promotion always appreciated the need within this environment. to secure the right people at Apprentices are also the right time and since its employed in other areas of the inception, we have attracted business, such as landscaping, the best in the industry. administration and security. From the earliest days This gives young people every the Group has encouraged opportunity to begin their career a sense of mutual respect, and expose themselves to a loyalty and commitment with good mixture of work based its staff. The company invests learning and academic study. great value in providing career Canary Wharf Group has development opportunities for a strong company ethic of our people and this is reflected developing staff and encouraging in a culture of promoting internal promotions. internally whenever possible. All our vacancies are advertised Teamwork is crucial to the internally and externally and Company’s success. People we place a strong emphasis simply enjoy working together on local recruitment. at Canary Wharf Group where We work closely with there is a real sense of mutual government agencies specifically ownership. They thrive in a place within Tower Hamlets and surrounding boroughs. Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 37 Resettlement Keeping essential information safe Having served in the Police force its odds on that you’re going to be computer literate, and furthermore you will understand the need for information security.

ubversive organisations are increasingly using computer technology as an effective weapon for espionage and to breech government Sinformation and defence systems. Computer security, also known as cybersecurity or IT security, is the protection of information systems from theft or damage to the hardware, the software, and to the information on them, as well as from disruption or misdirection of the services they provide. It includes controlling physical access to the hardware, as well as protecting against harm that may come via network access, data and code injection, and due to malpractice by operators, whether intentional, accidental, or due to them being tricked into deviating from secure procedures. The field is of growing importance due to the increasing reliance on computer systems in most

38 Police Resettlement Magazine Winter 2019 www.policeresettlement.com societies and the growth of “smart” cyber security presence gives THE SANS ACADEMY the scholarship awards – valued devices, including smartphones, it the knowledge and insight to Training in cyber security is available at £30,000 – will be made. televisions and tiny devices as part provide valuable advice, tailored to through a number of reputable of the Internet of Things – and of meet any organisation’s specific organisations with many with James Lyne, lead instructor and the Internet and wireless network needs or budget. IT Governance government recognition and approval. Director of Education, said: such as Bluetooth and Wi-Fi. has successfully helped over SANS Institute has launched the UK The Academy will teach tonnes of Commercial organisations with a 400 companies achieve ISO Cyber Academy and is offering fully- practical skills. It provides a safe need to keep their business plans, 27001 certification, proving funded training scholarships, including environment to play with malicious manufacturing processes, formulas their compliance with one of accommodation, to Service leavers. code most people will never get their and staff data are also vulnerable to the world’s most demanding The Cyber Academy is an hands on. This is a radical new way of cyber-attack. Infiltration by security management system standards. intensive eight week, residential, developing cyber skills and absolutely has become a way of life – in all Founded in 2005, IT Governance cyber security training programme the best mechanism to accelerate walks of life. Consequently there is an Ltd started as an e-commerce hosted by certified SANS Instructors. the development of raw talent. increasing demand for trained people business offering just a few books Through the duration of the training, to counter these cyber-crimes. and documentation toolkits on students are educated in the latest The SANS Institute was established If you have a police background information security. Since then, the techniques, skills and methods in 1989 as a cooperative research and you like the idea of a career in company has grown to become a needed to protect an organisation and education organization. With a cyber security then you have a big global provider of comprehensive from cyber attack using content drawn deep rooted trust position and known advantage. You will understand solutions and a recognised authority from across the SANS curriculum for providing the highest quality the critical importance of security on ISO 27001 certification. and enhanced with additional information, SANS is revered as the and the need for vigilance and IT Governance was founded by hands-on, technical lab work. global leader in cyber security training, you will have been through Alan Calder, who is its executive Demand from enterprises and certification and research. Security security clearances. In short you chairman. The company’s early governments for skilled cyber security professionals are the foundation of the start from a position of trust. days were defined by the demand professionals is incredibly high SANS community, sharing lessons for expertise in implementing and Service leavers with suitable and information and jointly finding IT GOVERNANCE information security management training behind them are often solutions to the challenges they face. IT Governance is a leading global systems (ISMS) – which was still a fast tracked into employment. With a community of over 300,000 provider of IT governance, risk relatively new field in 2005. In fact, SANS Institute is the world’s largest security professionals, SANS provides management and compliance Alan and his fellow director, Steve cyber security training provider and opportunities for information security solutions, with a special focus on Watkins, were the first people in invites applications for full scholarships vendors to position their products cyber resilience, data protection, PCI the UK to successfully implement to attend Cyber Academy. The first directly in the sight of technology DSS, ISO 27001 and cyber security. an ISMS compliant with BS 7799 step will be to take an Aptitude focused decision makers and In an increasingly punitive (the precursor to ISO 27001). Assessment, specifically designed influencers with purchasing power. and privacy-focused business Based on their experience, Alan to measure the suitability of each environment, committed to helping Calder and Steve Watkins co-wrote individual for a career in cyber security. The company provides a range businesses protect themselves and published IT Governance: Those considered most of course for organisations and their customers from the An International Guide to Data suitable based on their initial and individuals and you can perpetually evolving range of cyber Security and ISO27001/ISO27002 Aptitude Assessment will be find out more by visiting the threats. Its deep industry expertise (now in its sixth edition), the invited to complete the application website www.sans.org. and pragmatic approach help its definitive compliance guide to procedure, following which clients improve their defences the ISO 27001 standard. Today, and make key strategic decisions this book is the basis for the that benefit the entire business. Open University’s postgraduate The IT Governance comprehensive course on information security. THE CYBER of talented and highly skilled public range of products and services, With cyber security becoming SECURITY CHALLENGE sector and private sector cyber combined with flexible and cost- a top business priority, and the Many IT employers have reported security professionals. This pool of effective delivery options, provides increasing demand for specialist difficulty in recruiting for cyber security professionals must grow and the a unique, integrated alternative to services, IT Governance has been positions and 60% have indicated Cyber Security Challenge UK offers the traditional consultancy firm, growing rapidly. The company that demand is to increase over the an innovative and exciting way of publishing house, penetration has considerably expanded its next five years. Police officers have attracting talented individuals to take tester or training provider. The portfolio of products and services exactly the skills cyber employers are up rewarding careers in this field.” company prides itself on its ability over the past few years, while also looking for – problem solving, logical The Challenge is already to serve an international customer deploying technology to innovate thinking and a thirst for knowledge helping to find hidden talent base and deliver a broad range of its offerings and enable the – and the Cyber Security Challenge across the nation. It provides safe integrated, high-quality solutions delivery of its solutions globally. UK is an unparalleled opportunity environments in which thousands globally, while meeting the real-world A range of training courses are for people with a Police background of people can test and demonstrate needs of today’s organisations, available through IT Governance. The to hone and test their skills and their skills and showcases the directors and practitioners. IT Governance training programme learn more about the rewarding and spread of opportunities for Having led ISO 27001 is built on the foundations of lucrative careers in the sector. future cyber defenders. implementations since the inception extensive practical experience The Cyber Security Challenge is It acts as a catalyst for: of the Standard, its strong global of designing and implementing a series of national competitions, • Identifying those with management systems. These learning programmes, and networking appropriate skills training courses offer a structured initiatives designed to identify, • Inspiring them to seek learning path from Foundation to inspire and enable more EU citizens learning opportunities and a Advanced level for IT practitioners resident in the UK to become career in cyber security and lead implementers, and help to cyber security professionals. • Informing them about available develop the skills needed to deliver Established to bolster the national education and training opportunities best practice and compliance in an pool of cyber skills, it offers a unique • Enabling them through the awarding

organisation. In addition they provide programme of activities to introduce of prizes as training courses. © whiteMocca, SFIO CRACHO / shutterstock the tools for career advancement sufficient numbers of appropriately via industry standard certifications skilled individuals to learning and The competition is taking place and increased peer recognition. career opportunities in the profession. across several countries and the The Rt Hon Baroness Pauline organisers are keen to attract Full information on the courses Neville-Jones said: “Cyberspace is service leavers uo to the age available is clearly listed on the woven into the fabric of our society; of 30 to participate. You can company’s website, it is integral to our economy, our find out more by visiting www.itgovernance.co.uk. communities and our security. www.cybersecuritychallenge. Alternatively you can Defending all of our interests in org.uk. It could be a spring board telephone 0845 070 1750. cyberspace is a relatively small cadre into a career in cyber security.

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 39 Resettlement

familiar to you, imagine how often recruiters have seen something similar?! The challenge therefore, is to be able to understand what Trans Performance it is that makes you unique, what are your authentic abilities, what of advice to anyone embarking characterises you, what situations Career strategist Nicholas Harrison upon this journey, is to remain in give you the greatest chance to offers some advice to police officers control. I fear that too many job- succeed? I do realise that what I am seekers reach out to the civilian suggesting is difficult for anyone to who are thinking about resettlement. workplace asking how to do it, do, and especially for people whose and this is fuelling the ‘template’ lives have almost entirely revolved here are some careers resettlement journey early and if approach to finding a job. There is around a specific set of values, that encourage you gain insight into the authentic no step-by-step guide to finding a of unit nuances, and adhering to ‘labelling’. By that I you, then finding a satisfying route job, no clearly structured pathway prescribed ways of behaviour. mean that how you are forward should be made easier. for you to follow. In short, I feel True self-awareness is however seen, as a member of it is far better for you to listen to something that you need to achieve Ta specific institution, can often Here are some points yourself, to identify what your career if you are to allow recruiters to be be sullied by a narrow-minded that I hope will help you: goals are and then seek advice able to see what it is that makes you perception of what it means to about specific roles and sectors, different to all the other job-seekers. be you. Many police officers ENDLESS ADVICE rather than ask people how to find have found, when entering (How ironic when I am offering a job. In other words, you need to AVOID STEREOTYPES the civilian world of work, that advice!). Social media is awash make a plan that works for you. I don’t think it is unfair to say that many employers don’t really with both job-seekers asking for much of our awareness about the understand what it is they do advice and others offering it. It is STAND OUT FROM THE CROWD police has been carefully selected and have established opinions great that so many people make How many CVs have you seen that and staged by the media, by of your capabilities. As a result, the effort to respond to these start with something like; “Following television, and by fictional writers many former police officers updates, but when I read the a X-year career in the police, where to name a few. Both the glamorous have found it hard to distance conflicting advice given and how I proved myself as being, loyal, as well as more depressing side themselves from stereotyping, or much of it is sullied by the personal trustworthy, a great communicator, of police life has been portrayed, labelling as I call it, and are faced experiences of the writer, I fear the highly accomplished leader, to a great extent, according to with accepting a new role out person who asked the question able to work in high-pressurised someone’s agenda. I, like 8.6 million of necessity rather than desire. in the first place will be left even environments, I am now looking for other people, have seen ‘The

© Maxx-Studio / shuttertock I believe that if you start your more confused! So, my first piece a new challenge”. If this is looking Bill’, of course we get it! Can you

40 Police Resettlement Magazine Winter 2019 www.policeresettlement.com see how dangerous assumption for you, not replicate someone remember that the recruitment plan ahead and to carry out all the can be? So again, it is vital that else’s life. There are three steps engine of our country is found necessary steps needed to find a you surprise people, by knowing in the transitions journey. 1) You within the SME market. (small to suitable and rewarding civilian role. who YOU are and being able need to appreciate who YOU are, medium sized businesses). Such You will need longer than you think to tell people what YOU do. to undergo some form of self- businesses, tend not to be too to work through knowing who you awareness training. 2) You need to shackled to recruitment functions, are and what you want out of life. LANGUAGE identify what YOU want to do with and, especially if you live in rural The police has a unique your life, as a whole, and then with areas, are managed by people THE DREADED CV! vocabulary. Few people will your career and 3) Identify how who are far more visible within the Don’t panic about writing a CV and understand the terminology, so YOU can get to wherever it is you community, therefore easier to don’t waste your money on people ensure, when writing a CV that wish to get to. To be truly happy network amongst. Psychometric charging hundreds of pounds to anyone reading it will understand it at work, I believe you should aim tests, where the suitability of simply rearrange your CV. The all. In addition to actual vocabulary, to find a role that you really want your personality is judged to an best CVs reflect the authentic one thing which belies an and not focus all your attention organisation’s requirements can you and not the person you are institution’s ésprit de corps is the on what is available. It’s about also be problematic for the ex- supposed to be. Given that they use of ‘we’. Whenever you are in a pursuing a course through the police job-seeker. Whilst I agree should demonstrate your true situation where you need to ‘sell’ ‘hidden’ job market, identified with there is value in such systems as competencies and ambitions, I yourself, an interview for example, research, conversations as well a part of a recruitment process, I make no pretence to deny that try and avoid telling the listener as an element of ‘right place right have yet to see the value in telling should you realise that your CV what the collective organization or time’, together with an exploration an interviewer that you are an INTG needs a lot of work then I will team did, and ensure you convey of the visible, or advertised, routes. personality….is this helpful to you?! encourage you to complete a career your personal input. The listener Again, from my own experiences, transition course. Your CV really wants to know what YOU did, COMPUTERS! employers who unearth hidden should be looked at together with what ‘your’ contribution was Many clients have told me about gems amongst job-seekers ae your online presence and personal their being subjected to endless those who prefer to hear a story, branding. It should not be seen as a NO TRADE? computer-based assessments, something that allows you to stand-alone document. Remember, I am often asked by people who or psychometrics. I know that articulate your abilities clearly. asking people about your CV don’t have a recognized trade, this is a difficult area to address compels them to say something what value they have, and I often because in order to approach EX-POLICE RECRUITERS and you can just end up with work with people whose trade, many organisations about work There are some wonderful endless advice and not much help. and skills, are only used within you will be told to log on to their organisations out there and there the police. It is easy to look at website where you will find all are also some who clearly see the RESEARCH! life through the prism of being their vacancies and fill in the police community as a relatively So many recruiters complain that a police officer. If you can shift on-line application form. I myself, untapped income stream. I candidates at interviews don’t do this paradigm to one where you just to keep abreast of what is would definitely add a handful of enough to show that they really appreciate your value through happening, from time to time, respected ex-police, or uniformed understand either the role they your collective abilities, visible fill out these forms and it is an services, recruitment companies are being interviewed for or the through the totality of your life, absolute nightmare! In between to the mix of other high-street organisation. You need to show then you will increase your worth. the internet crashing and being and internet, civilian, recruitment that not only do you want to work You may see yourself as having told my password doesn’t match companies, especially if you within the sector but that there is limited skills that are transferable so I have been locked out of the know what you want to do and something special about what the to the work place and I would system, to not really wishing to have identified specialists. But be interviewing organisation does. encourage you, before worrying add any sensitive work experience, aware that very few will be able The ability to show that you are about skills, to recognise your to not being able to advance a to help you to plan and manage well prepared and suitable comes natural abilities. In this way, you page if my work history is not your own career transitions, not from carrying out extensive will be in a far more commanding exactly as the computer wishes it just now, but into the future. research on the organisation position to demonstrate to potential to be etc. etc. It is enough to start Remember as well that recruitment before attending the interview. employers your intrinsic value. screaming and throwing the laptop companies are under pressure out of the nearest window. I get to fill vacancies to get their “MY MATE SAYES THIS...” it, but unfortunately businesses placement fee, so often you being Often, clients start off by saying have still not got their recruitment able to find a truly suitable role is Nicholas Harrison provides to me, someone they know has processes to be totally compatible not their number one priority. professional development said something and what are to service organisations. This, in support and strategic careers my thoughts? Recently this has turn makes it nigh on impossible, START EARLY advice directly to individuals included people saying that they for example, to demonstrate five Most people jump straight into and on behalf of organisations have been advised to aim as high year’s sales experience and so, ‘How do I get a job’ mode. The through the Transperformance™ as they can within an organisation, like other computer games, you pressure you end up under can programmes. He can be reached at the highest pay grade if you like, can’t go to the next level! So, be immense as you get your CV on [email protected] and if this puts you at risk of what what can we do about this? If a together, speak to recruiters, talk or at www.linkedin.com/in/ people call the ‘imposter syndrome’ business insists you go through to your friends who have made nicholas-harrison-63a9181/ then you can get through it. What I this tedious approach, then there this transition and brush up on say to everyone I work with is….” is very little one can do. Let’s take your interview skills. You can It depends!”, again, there are no this five-year’s sales experience as help yourself massively by using prescribed, right or wrong answers, an example. You, as a police officer, your time, whilst still serving, to it all depends on your aspirations, won’t have that, but if you break situation and abilities. Everything down the requirements of being a you ask must be relevant, and good sales person, you may find of use, to your unique situation. that you have all the ingredients. Additionally, when it comes to An ability to get on with people, to friends’ advice, remember they only persuade people to your thinking, know what they know. Don’t be to close deals, i.e. to not be afraid afraid to reach out to new people to ask for the business, these and find things out for yourself. are all things that can make you actually highly ‘sellable’ and they A PATTERN EMERGES are all behaviours and abilities that The connecting thread is to make are either naturally present within a plan that works for you, not to you or are not, and no amount of follow a well-trodden path. Of police training will be able to rid you course, other people’s experiences of these natural leanings. This is will help you, but to take from where your networking will come in those experiences what works handy. It is also where you should

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 41 Franchise

WHO ARE THE BRITISH FRANCHISE ASSOCIATION? WHAT CHECKS SHOULD The British Franchise Association I MAKE BEFORE I JOIN (bfa) was established in 1977 A FRANCHISE? The British and is the only voluntary self- What checks shouldn’t you accrediting body for the UK make should be the question! As franchise sector. Its aim is to mentioned before, prospective promote ethical franchising franchisees invest time and money practice in the UK and help the into building a business under Franchise industry develop credibility, an already established brand; influence and favourable therefore it is important that they circumstance for growth. It are comfortable that the brand is does this with a self-regulatory, worthy of that commitment. standards based approach to membership of the association. Check them out online: The World Association In addition the bfa works Wide Web is incredibly powerful tool to increase the awareness to utilise when finding out more about You may be considering of ethical franchising by a brand’s reputation. With social communicating with government, media and customer reviews so easily joining a franchise as your academia, the media and the accessible you are able to not only UK public on what constitutes see whether a brand has developed a next career move, which is franchising best practice. negative reputation for their franchise great. The British Franchise operation, but also whether their WHAT CONSTITUTES A network of franchisees are helping to Association are on hand to ‘GOOD’ FRANCHISE? build a positive brand image through Simply put, a ‘good’ franchise their customer service – after all help you prepare to ask the will protect the interests of their who wants to join an operation with franchisees whilst supplying a network of franchisees that are right questions and make the agreed training and ongoing damaging the brands reputation? the right choice for you. support for any franchisee trading That being said, do bear in mind under their proven business that there are always two sides to model. As franchising in the UK is the story. Do bring any concerns unregulated, there are franchises raised during online research to around that fall short of any or the franchisors attention. They all of these characteristics and may have a good explanation for this is why it is important for what you found or alternatively, you to do your research before handing over any money or signing a legally binding contract. to meet these standards, thus All members of the bfa have enabling franchisors to improve undergone and passed the their franchise offering for the bfa’s rigorous accreditation benefit of their whole network. process. These brands then Not being a member of agree to abide by the bfa’s rules the bfa does not mean that a of membership and periodic franchise brand is not ‘good’. reaccreditation of their brand bfa membership is voluntary as standard. To complete this and there can be a number of accreditation process, the bfa’s reasons that brands choose not accreditation team review the to join membership. However, brands promotional materials, it is incredibly important when check they can evidence their considering joining a franchise financial projections, survey the to complete your due diligence franchisee network and check to ensure the brand is right the franchise agreement with a for you before you commit – bfa accredited legal advisor. This especially if the brand has not detailed process is designed to undergone bfa accreditation. filter out the brands who do not meet the bfa’s standards. As a result, brands do not always You can view a full list pass their accreditation the of bfa members on the first time. The bfa then provide bfa website here: feedback on what changes or www.thebfa.org/members improvements need to be made

WHAT IS FRANCHISING? Business format franchising is the granting of a license by one person (the franchisor) to another (the franchisee), which entitles the franchisee to trade under the trade mark/trade name of the franchisor. This agreement also allows franchisees to make use of a comprehensive training package, consisting of all of the necessary information to enable a previously untrained person to establish a business using the brands format with continued support from the franchisor.

42 Police Resettlement Magazine Winter 2019 www.policeresettlement.com received once the franchise for answering your questions. agreement has been signed. Don’t This refundable deposit will be be fooled into only speaking to the returned to you if you decide franchisors favourites, they should the proposition is not for you. If be willing to allow you to choose you decide to proceed to invest from a list of their franchisees in the franchise, this will usually which you would like to speak to. be deducted from the franchise You may wish to ask to choose fee you pay at the start. from lists of their top performers, Get the franchise agreement average performers and under checked: The bfa can’t stress performers to determine how they enough how important it is not to support received is adapted to the skip this step. This legally binding requirements of their franchisee. document will form the basis of your business relationship for Request evidence of financial the duration of the contract. A projections: It is inevitable that single document that details both a brand will indicate to you how the franchisor and franchisee much money you can expect to responsibilities, as well as what they could convince you that their transparent and forthcoming they are make whilst trading under their protections are in place to prevent brand is not where you want to when answering these questions. model and brand. Before you you from being terminated from place your trust and funds. Secondly, a ‘good’ franchisor trust these projections, request the network without cause. will be selective about who they to see evidence that these Ask them detailed questions: introduce into their network, have previously been met. To name a few: how long did being prepared with sensible At this stage it is fairly For a full list of bfa accredited the business operate before and detailed questions proves common for a franchisor to ask solicitors who specialise in they franchised? How long have commitment to the franchisor. for a refundable deposit before franchising, visit the bfa website: they been franchising? How For more questions to ask they reveal their financials www.thebfa.org/members many franchisees are currently a franchisor during your initial to a prospect. This must be operating? Have many franchises meetings, visit the bfa website and refundable and is usually failed whilst trading under the read 50 questions to ask a franchisor: refundable less any reasonable brand? These can feel like tough www.thebfa.org/join-a-franchise expenses. Reasonable expenses questions to ask, however, it is are genuine costs such as, incredibly important that you ask Speak to existing franchisees: paying a surveyor to scope out them. Firstly, you can find out a This is a crucial step to check what locations in your local territory, lot about a franchisor from how training and ongoing support is not administration charges

WHAT ARE THE BENEFITS flexible business that fits around ARE THERE ANY unrealistic expectations. This OF JOINING A FRANCHISE? their family commitments whilst DISADVANTAGES TO is why bfa member brands There is no guarantee of success still providing a fulfilling career. JOINING A FRANCHISE? are looked upon favourably by no matter what type of business The biggest benefit of all is that Joining a franchise brand does not prospective franchisees, not you are starting. However, business the business model has been proven. grant you a license to print money. only have they undergone a churn rates in franchising are This means that the franchisor has Starting a new business requires voluntary accreditation process, low at just 4.6%1, 1.6% of which traded under their model to test the an investment of time and money they have also committed to accounts for retirement. Franchising model and calculate their financial that should be expected. However, running an ethical operation has proven itself to be a fantastic projections. As a result, the franchisor some prospective franchisees and encourage franchisees route to self-employment and will have learned from mistakes fall into the trap of joining a brand to ask questions that will be business ownership, with 44,2001 made in their own business, this without doing much research answered with transparency businesses in the UK owned by enables them to provide training and and begin their journey with before the agreement is final. franchisees. More than half of support to ensure their franchisees these franchisees are reporting can avoid repeating these mistakes. that their businesses are achieving Use of a proven business model an annual turnover of over is also looked upon favourably by £250,0001. Besides the financial banks when they are considering rewards, franchised businesses lending to a prospective franchisee are also creating jobs for their as opposed to an individual local communities, with 621,0001 starting a private company. people employed in franchising. A great feature of franchising WHAT DOES THE BFA is that franchisees often do not OFFER TO HELP need previous experience in the PROSPECTIVE sector they are joining, this is FRANCHISEES MAKE because the franchisor will provide THE RIGHT CHOICE? comprehensive training and ongoing There are a host of resources support to help the franchisee available on the bfa website build and grow their business. The designed to help franchisees flexibility of franchising is allowing prepare to make this big choice. a variety of motivated individuals The bfa have developed a free the opportunity to own their own online course in association with business, including mothers who Lloyd’s Bank to help prospective are returning to work. The plethora franchisees build a strong of franchise opportunities available foundation of knowledge. The cover a variety of sectors and Prospect Franchisee Certificate models. As a result, franchisees are is easily accessible, modular and able to decide whether they would can be completed at your own like a business that requires a larger pace. At the end of the course, you time commitment in exchange will be able to print a certificate for greater financial rewards and to show that you have taken the To find out more about joining opportunity for business growth, time to learn about franchising a franchise, visit the bfa or whether they would like a more and what it could mean for you. website: www.thebfa.org

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 43 Franchise

UNIQUE CLEANING SYSTEM Our cleaning system and products have been refined and developed over the years, we have developed the process down to the smallest detail allowing you to get on with running and growing your business. Our tried and tested systems bring you the most simple and easy to use, cleaning system available today. Zero dry time dry carpet, upholstery and hard floor specialists have 4 great solutions for your home, dry carpet cleaning, upholstery cleaning, hard floor cleaning and wooden floor restoration.

Imagine if you were having your carpets cleaned, would you like to be told: “that they’re fresh, dry, clean and ready to use for immediate use.” OR “they are wet, please keep your children, pets and furniture out of the room with the heating on and windows open until they are dry.” Zerodrytime At zerodrytime we have eing involved in the number one dry carpet, upholstery ITS CARPET CLEANING developed our own unique cleaning industry and hard floor cleaners, with 70+ – BUT NOT AS range of environmentally serving both domestic operational vans based across YOU KNOW IT… friendly products that have been and commercial the UK, a Master Franchise in The ‘on your hands and knees, tested to industry standards. customers across Northern Ireland, and the first scrubbing and carrying dirty water’ • Environmentally friendly Bthe board, David Muirhead… overseas Master Franchise process is now a thing of the past. • Safe for babies, young zerodrytime founder, was asked based in New Zealand. With the advancement of new children and animals the same questions repeatedly Zerodrytime then evolved to technology and products, Zerodrytime • Sanitises and deodorises from facilities managers in large what we have now, a unique have developed a fully robust cleaning • Removes tough stains hotels, to the housewife, can you franchise that offers unparalleled system that will enable us to give… • Leaves environments clean carpets and upholstery? services with great earning you, the home owner what you want fresh and clean And if so how long will they potential for our franchisees. when having your carpets cleaned. take to dry? At this point, David When you join Zerodrytime, “Dry carpets and upholstery STARTER PACK realised the huge market out there you are assured of the highest ready for immediate use with Once your training has been for people wanting a type of dry standard of training and ongoing no fuss” – what’s not to like! completed and you’re ready to go. carpet/upholstery cleaning service business support, backed by a that no one seemed to supply. team with a long and successful After all, who wants wet history in professional cleaning carpets, heating on, windows and franchise development. open and the inconvenience Our unique systems and that goes with it. processes, together with David started investigating our own products make us and scouring the market for industry leaders in the UK’s ways to give people what they domestic and commercial want, dry clean carpets and cleaning markets today. upholstery ready for immediate Our franchise offers a real use. In the early days it took opportunity to change your life for a lot of hard work finding the you and your family by giving you right machines and products a successful business that will involving trips to the USA and grow year on year. A great work / numerous UK based chemists life balance running and operating to help make the products your own Zerodrytime franchise needed, but it all paid off. could be yours. You decide when Zerodrytime are the UK’s and where you will be working.

44 Police Resettlement Magazine Winter 2019 www.policeresettlement.com The fees include: • Dedicated postcode area for you to market, both domestic and commercial customers. • 9 professional machines, the right tools for the right job. • Extensive training on all products. • Access to video and • Real time job shadowing information on our • Marketing Materials e-learning portal • Access to our E-learning portal • Bespoke products starter with How to’ Video Tutorials pack (includes everything • Continued back office support to start and operate from qualified professionals your new business). • Marketing pack, shirts, KEY HIGHLIGHTS: jacket, trousers. Van logo. • A massive domestic and • Advertising pack, business We will provide: • Website including full commercial markets to service. cards, leaflets, brochures • Pat tested machines ready to use comprehensive training • Amazing earning potential and and all bespoke material. • Fully equipped stock and products • ZDT Portal - Help videos the ability to run multiple vans. • Uniform • Franchise forum access • Build a residual customer base. LOW MONTHLY • Van signage • An exclusive territory • Be part of a national network. MANAGEMENT FEE • Tools • A full ready to use business package • Industry-leading training and support. The fees include: • Marketing materials • A man in a van opportunity or • Day to day and continuing, • Website including full FRANCHISEE management roles – you choose. ongoing support. comprehensive training TRAINING AND SUPPORT • Earning potentials of over • Dedicated 0800 number • ZDT Portal - Help videos Zerodrytime’s extensive training £1,500 per week. with online management • Franchise forum access programme will enable you to • A unique franchise built of call and enquiries. • An exclusive territory fully understand the practical to help you succeed. • Web enquiries • A full ready to use business package aspects of your role so you can • Mentoring programme Pat tested machines ready to use effectively run your business. A Zerodrytime franchise • Fully equipped stock and products is £24,950 + vat* Why not take the first step • Uniform We offer: Finance and leasing options available in becoming a Zerodrytime • Van signage • 2 day ‘Kick Start’ Programme * Franchise fee includes franchisee, come and visit us in • Tools • 2 week course with classroom all equipment, machines Newcastle for a discovery day. • Marketing materials and customer facing training and full training. The UK’s No1 dry carpet, upholstery and hard floor cleaners AA greatgreat choicechoice after for your you retire...future... Earn in excess of £50,000 per year

One franchise, 4 great cleaning solutions. If you’re looking Zerodrytime franchisees for an exciting career change that will bring you financial come from all parts of the security without the constraints of working for someone Military with different experiences. else, a zerodrytime franchise could be the right choice for you.

inanc Franchise areas available near you F e Available

Lee Yates Liz Bayley Mark Tayler Cardiff Bath Milton Keynes Ex Military Police RAF Reservist Ex Royal Marine Ex Close protection

Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 45 Resettlement

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2020 at EXCEL LONDON, thousands of • NEW AND IMPROVED SEMINAR SCHEDULE - We've entrepreneurs and business owners listened to your feedback will get FREE access to over 200 and overhauled the agenda. Giving you a concise list of exhibitors, 50 seminars, 1-2-1 personal topics you want to hear, Inc. advice, interactive features, expert new open panel discussions! • NEW FRANCHISE ZONE - guidance and more. Explore the latest franchise concepts and seek to find a hidden gem amongst our his is the ONLY EVENT dedicated new franchise zone. OF ITS KIND IN THE UK TO CONNECT • US PAVILION - The best of YOU WITH THE American franchising is coming LARGEST SELECTION to the UK! Discover the next TOF FRANCHISE BRANDS, big thing at our dedicated US and equipped you with the pavilion and keep an eye-out knowledge you need to for more international pavilions embark on your journey. soon to be announced. Our focus is on bringing you an even larger selection of British • OVER 200 BRANDS - There and International franchise brands is no better place than the So whether you're a franchise under one roof; which is why International Franchise Show first-timer or a hardened this year we are focusing on to start your journey into business owner looking to strengthening our international franchising. Boasting the become part of a globally- connections, forming alliances largest selection of British and recognised or up-and-coming with partners here in the UK International brands we help brand, the Franchise Show and far beyond, and hosting connect potential franchisees is dedicated to answering all the biggest and best franchise with franchisors, selling single your franchising questions and show the UK has ever seen. unit as well as master/multi- providing you with a whole We've listened to your unit franchises, and offering host of incredible opportunities feedback, refined processes, support through well-known to take charge and become and fine-tuned our operation industry experts and suppliers. the best you, you can be.

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Career Opportunities for serving and retired police officers Winter 2019 Police Resettlement Magazine 47 Resettlement

know it is still a big decision and can make a big dent in the bank! So, we offer some packages of support with discount, with a pay as you go approach. Just because you ask for the package Promotion Prep does not commit you to the full process. Discount is applied at the end of your journey against • Webinars the final service/product. e.g. you Promotion Prep delivers high quality • Small Group Sessions choose the PC to Sergeant package • Mock Interview Boards of support, but you don’t get coaching and leadership development, • Mentoring through the paper sift… you don’t have to pay for further services. to help you increase your chances of WORKSHOPS AND HOWEVER, when you get through achieving the promotion you want. PACKAGES OF SUPPORT every stage, your mock interview Promotion Prep offers you the will be discounted significantly. ith 30 years policing • An inability to clearly chance to attend small workshops You MUST tell us at the experience, from demonstrate their that are cost effective and give you beginning of your journey if Constable to Deputy leadership qualities the chance to learn and prepare for you would like the package and Chief Constable, your police promotion board with tell us your timescales so that Neil Bruton knows Neil set up Promotion Prep and others from across the country. we can book appointments or Wwhat is required to join the more recently Police Recruitment • The maximum number of reserve places on workshops police and to get promoted. Prep to help aspiring police clients at any workshop is 6. from the outset. PROMOTION PREP online officers reach their goals and to • Resources are provided. courses, 1-2-1 coaching, workshops become leaders of the future. • All workshops are 10 am – 4 pm and Please state clearly: and mock boards will ensure that Promotion Prep is not just a include refreshments and lunch. • Rank you go into your promotion board one-off intervention, they offer • Package feeling well prepared and confident a blueprint of services designed PACKAGES OF SUPPORT • Timescales that you are going to stand out in to arm you, not just for today, Based on recommendations Bespoke packages of support today’s modern policing environment. but for the rest of your career. Promotion Prep have will be reviewed upon request. combined the most popular Having chaired many SERVICES ingredients for success. FREE ADVICE promotion panels, Neil saw Our police promotion services Investing in your police promotion AND RESOURCES many, many excellent leaders will meet your preferred learning can make a significant difference Our regular blog will keep you fail to get promoted often style and budget to help you get to longer term finances but we up to date with hints and tips due to two reasons: promoted - online and face to face • A lack of preparation for • E-packages the whole process • 1-2-1 Coaching

48 Police Resettlement Magazine Winter 2019 www.policeresettlement.com TESTIMONIALS first ins. I have 11 years’ service For full access to courses you’ll need I undertook the Interview Prep and started the ps promotion in to take a minute to create a new (CVF Level 2) & Presentation & 2014. In 5 years, I’ve gone from pc account for yourself on the POLICE Scenarios e-package and followed to ins. I’m going to enjoy this and PREP web site www.policeprep. this up with a one-to-one with gain experience in the role(s). I’ll co.uk/login. Each of the individual Neil. This input gave me a solid knock on your door for CI’s for sure courses may also have a one-time understanding of the CVF and West Midlands Police, “enrolment key”, which you won’t the confidence to undertake the (Sergeant to Inspector) need until later. Here are the steps: and offers for Police Recruitment promotion board where I delivered 16th December 2019 1. Fill out the New Account Prep and Promotion Prep. a positively received presentation form with your details. and was able to answer the Just a quick message to say 2. An email will be immediately LEARN YOUR WAY questions with a greater degree that I passed my sergeants sent to your email address. Promotion Prep offers you a flexible of confidence, all leading to board today. I used your online 3. Read your email and click on learning environment where you successfully passing my Chief course and it was a great help the web link it contains. can choose how you want to learn Inspector promotion interview and as it allowed me to structure 4. Your account will be confirmed, and progress at your own pace. coming second overall. I have no my answers and gave me and you will be logged in. hesitation in recommending the confidence during the interview. 5. Now, select the course you WHY SHOULD I INVEST? services of Promotion Prep to my Andy (PC to Sergeant). want to participate in. Investment at this stage can bring colleagues and I will certainly seek 16th December 2019 6. If you are prompted for an you major benefits in the future. to utilise your services in the future. “enrolment key” - use the Your knowledge, presentation and Mark, (Insp to Chief Insp) West I was successful! I wanted to one that your teacher has approach will help you to stand out Mercia, 20th December 2019 say a huge thank you for your given you. This will “enrol” as one of policing’s future leaders. advice and guidance. I was you in the course. I would highly recommend anyone able to deliver my answers 7. You can now access the Regardless of whether you who is going for promotion to use with impact. I hope to see you full course. From now on purchase support from Promotion promotion prep without hesitation. again for my next promotion. you will only need to enter Prep – if you’re considering I had no clear direction or focus Craig (PC to Sergeant) your personal username and promotion here are some top tips: before I used the whole sergeant’s Warwickshire Police, password (in the form on this • Become familiar with your promotion board package and it 11th December 2019 page) to log in and access any assessment criteria was a game changer. It gave me course you have enrolled in. • Collect and record evidence confidence and a direction to follow I passed my promotion thanks 8. Once logged in, if you need of positive leadership and I passed my board first time to your support. I was on my help navigating your way behaviour to discuss at the with a good score. Promotion prep third attempt at the Inspector around the system you will be promotion interview gives you the edge over everyone to Chief Inspector process. The able to download our guide. • Conduct a self-assessment else and it is the best investment online product I subscribed to of your leadership behaviour you will make. I look forward to was absolutely invaluable in and qualities against your own using them again in the future. my preparation. I was able to force assessment criteria Ross, (PC to Sergeant) structure my answers and gain • Consider your aspirations and , a better understanding on what ambition against your timeframe 16th December 2019 the panel would be looking for CONTACT • Seek line management support in the assessment process. This To enquire about any of our • Explore opportunities for I’ve just passed my Ins assessment helped me massively on the online courses or face-to- temporary/acting duties centre, thank you. I’ve used you day and I felt a lot calmer and face sessions, please contact for both ps and ins now with the more reassured when facing the Neil via email or telephone. If you want to explore these briefing packages and relevant cvf panel. I can’t thank you enough Alternatively, leave a message in further then consider the range packages. I’ve also had a Skype Gareth, (Inspector to Chief the contact box on this page. of services that Promotion session with Neil for ins. I used you Inspector) British Transport Tel: +44(0)7572820511 Prep can support you with. for my second ps promotion and Police, 6th November 2019 Email: [email protected]

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