Academy 2019
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APComm ACADEMY 2019 from Wednesday 27 November to Friday 29 November Hosted by at the Belton Woods Hotel, Grantham Members of the Lincolnshire Police Communications and Public Affairs Team involved in this year’s Academy welcome you back to Lincolnshire. Tony Diggins Sandra Mason Julia Lovett John Horton Head of Communications Graphic Design and Graphic Design and Campaigns and and Public Affairs Publication Publication Engagement Officer We’re delighted to welcome you back to Lincolnshire for the We will be here throughout the event to make sure everything APComm Academy. The APComm Executive has created runs smoothly and efficiently so please contact any of us if a very strong agenda which has led to another sell-out you have any queries or anything you think we can help with. attendance. Once again Belton Woods Hotel won through the tendering process which has allowed us to keep the full delegate fee to around £500 – representing remarkable value for money and is well under the cost of attending even five or more years ago! Contents Our Sponsors .............................................................................................. 1 Digital Marketplace ................................................................................ 3 Welcome Bill Skelly .............................................................................................. 5 Chief Constable of Lincolnshire Kate Quilley and Ruth Shulver .............................................................. 6 Co-Chairs of APComm Agenda Wednesday ........................................................................................... 7 Thursday ............................................................................................... 9 Friday .................................................................................................. 12 Speaker Biographies Wednesday ......................................................................................... 13 Thursday ............................................................................................. 17 Friday .................................................................................................. 23 Delegates ................................................................................................ 25 With thanks to Our Sponsors - please visit and engage during the refreshment breaks! 1 APComm 2019 Academy vuelio.com 0203 426 4125 2 Belton Woods Hotel | 27th to 29th November 2019 Digital Marketplace WEDNESDAY CEDAR 1 and 2 | From 1000 – 1600 Are you in a senior or technical role within your communications team? Do you understand the various national IT projects that will be impacting on your team? If the answer to any of those questions is ‘yes’, experts from these areas will be available to answer all of your questions in our special ‘Digital Marketplace’ throughout the first day of the APComm Academy on Wednesday 27th November. Single Online Home National Enabling Programme Do you want to understand what tools and services the NEP is Here’s your chance to put your questions to the Single Online Home implementing that’ll help transform the way we securely work and National Team. collaborate, hear about the progress and see how they’ll enrich forces’ David Stones, Director of Single Online Home recognises that not comms approach? everything will run smoothly with the journey along the way and that Simon Pountain, Business Change Lead collectively a lot has been learned from the experiences to date. The service is continuing to develop and the team is keen to hear from you on how they can shape it to meet the needs of police forces and the public. National Social Media Project This is your chance to have an open conversation about SOH! David Bailey, NPCC Digital Policing Portfolio will be available to discuss the The Digital Public Contact programme lead, Chief Inspector Tony Josephs latest developments in the national social media project landscape review will also be available to answer your questions about Single Online Home or and what it proposes around future public engagement and contact. How on a one to one basis discuss your experience of joining the platform. they can help you procure the right platforms and get the most out of public engagement through your social media channels? David will be here to answer your questions. 3 APComm 2019 Academy A Wellbeing Van will be on-site on Thursday 28 November all day Ask the Oracle! outside the front of the hotel Many people at the APComm Academy will have benefited from The National Police Wellbeing Outreach Service is a fleet of bespoke fitted vans, which can deploy nationally, offering physical, the expertise shared by our legal psychological and financial health checks to officers and staff. guru, Amanda Ball, who delivers the APComm Media and Social The vans are staffed locally by wellbeing leads, usually supported by Media Law training sessions. Occupational Health staff or providers from the force area. They are an opportunity to take wellbeing services out to the frontline, to In between these sessions, which run around four times a year, make sure officers and staff know what support is available should they we continue to receive requests for Amanda’s view on legal need it. challenges police communicators are grappling with – from copyright and publishing issues in the online space, through to Take this opportunity to come visit the Wellbeing van - there are a number of services on offer: the rights of communications officers to be present on police operations, and much much more. • Pop in, spend five minutes having a look around and have a chat with the staff from Oscar Kilo So, we have invited Amanda, as a subject matter expert, to join us • Pick up some information around support services available at the Academy this year. As well as being in a position to provide • Book a free healthcheck carried out by a medically trained practitioner a view on any legal issue which may arise during the course of the Academy programme, Amanda is also happy to be approached informally by any APComm member at the Academy who may have a specific legal question they would like to discuss with her. Amanda will be present throughout the majority of the daytime sessions, and each evening for informal networking or discussion. 4 Belton Woods Hotel | 27th to 29th November 2019 Welcome to Lincolnshire Bill Skelly Chief Constable As always, the pressures on you as individuals dealing with the range of communications issues surrounding such incidents, takes its toll and I am glad to see once again that Welfare and Wellbeing – subjects close to my heart – are well featured on your agenda with the additional opportunity this year to have personal consultations in the Oscar Kilo van provided by the National Police Wellbeing Service’. Do take advantage of that opportunity which will be right here on your doorstep throughout the event. I said in the foreword to the brochure last year that 2018 had been a Once again, the Academy is a complete sell out with people who didn’t momentous year for policing and 2019 has been no less so. Last year I register in time having to be turned away. The popularity of the event is no cited terrorism as a predominant feature and a happy contrast this year doubt down to the strong and wide ranging agenda. But as always on these was that policing received the best news it has had in a generation with the occasions, a great deal of knowledge and value will be gained by the announcement of an uplift of 20,000 new officers. No doubt many of you interaction with your colleagues and partner agencies. All the issues you will have been involved in the communications issues relating to that and will discuss over the three days will have at their core, the aspects of on Thursday afternoon you will be receiving an authoritative update from maintaining and building public trust and confidence in the police during the Strategic Lead, Deputy Chief Constable Janette McCormack. You will such challenging times. also be hearing about the communications issues from a selection of this year’s major events including the critical incidents at Whaley Bridge in I am unable to be with you to open the event but I look forward to meeting Derbyshire; the Cyber Attack on the national Police Federation; the Gatwick many of you at dinner on Thursday evening. I am proud to be the host force Drone incident in Sussex and the increasing national incidence of online chief constable again for such an important annual event and we are child sexual abuse. NPCC lead on violent crime, ACC Jackie Sebire will be delighted you have chosen to return to Lincolnshire for the seventh year in covering what has become another major national issue during the year. succession. Once again it is a highly impressive agenda and right up to date which will provide the opportunity for delegates to learn from the experiences of the professionals who dealt with them. What an invaluable learning environment this is going to be for you over the 3 days! The themes may be repeated but the learning emanating from them will be fresh. Bill Skelly 5 APComm 2019 Academy Welcome Kate Quilley Ruth Shulver Co-Chair Co-Chair It is our absolute pleasure that the Association of Police Communicators • Support for the welfare and wellbeing of all our members. presents to you APComm Academy 2019. • The provision of relevant skills and development opportunities for Having seen our annual conference grow in strength to strength over members. previous years, this is the