DOCSLIB.ORG

CONNECT a Powerful Software Platform That Supports High-Performance Case Management

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
CONNECT a Powerful Software Platform That Supports High-Performance Case Management CONNECT A powerful software platform that supports high-performance Case Management In this digital age, the demands on modern Agencies are ever increasing. Ensuring users have relevant contextual information to support their decision making whether they are looking to Prevent harm, working in Partnerships or needing knowledge to support Real-time Operational response is critical. Case Management into the future must be Our proven Case Management Platform prepared to respond to existing and emerging CONNECT is based on a single, shared POLE challenges such as Child Exploitation and store that underpins key Case Management cybercrime, protecting communities and the functions including Investigation, Intelligence, most vulnerable in society all whilst delivering Brief Preparation, Custody, Partnership, Public value for money. Multi-agency working is key Engagement, Risk Assessment, and Digital Asset to the successful delivery of that vision and Management. Core CONNECT capability is requires a truly joined-up, holistic environment available COTS with deployment and configuration where information is shared to support effective to an agency’s specific business model supported dynamic decision making as a matter of course. by an expert, experienced team who understand Transformation to support that model is important how these solutions are used operationally. and having an established platform to support CONNECT is an ideal platform for visionary that change is critical. agencies that want to transform the effectiveness of their service. northgateps.com/connect Proven Platform Benefits CONNECT Ecosystem - Key components • Core case management services deployed to • Enables Digital Working Our CONNECT case management meet the specific operational processes of - Golden nominal removes the need to platform delivers data that’s vital CONNECT Office your agency through an ‘Agile Configuration’ enter same information multiple times to reduce harm and prevent CONNECT Go (Mobile) programme - Tasking and workflow managed without crime. Our software provides CONNECT Express • Configuring not designing - enables agencies any paper needed instant access to accurate CONNECT POLE to realise their operational benefits and - Digital interfaces ensure easy integration information giving users the CONNECT Intelligence efficiencies far earlier - the cost of delay with and electronic transfer to/from external confidence to act fast, meaning CONNECT Investigation is enormous systems better decisions. The advanced CONNECT Custody • Deployment services with experience and automation in our CONNECT • Automate manual tasks CONNECT Case knowledge to support an agency through case management software strips transition - having the right software is - Automatic chasers and escalation of tasks out manual work and allows CONNECT Public Engagement only part of the solution - Individual user and team task dashboard resources to be refocused where CONNECT POLE - Instant referrals to partner agencies they’re needed the most. CONNECT Brief - Ability to create team briefings CONNECT Partner In Policing CONNECT has been chosen by 16 - Auto-assign new tasks post completion forces using the Westminster Policing Model, CONNECT Contact of previous ones bringing together all information relating to crime CONNECT Common Services and harm prevention and making it immediately CONNECT Search Warrant Application • Promote Collaboration available at the frontline. A knowledge nerve centre CONNECT Court Warrants - Designed to work with Multiple agencies - built on accurate records, it gives officers what helping to break down silos CONNECT Insights they need to assess threat, harm and risk and make - Easily share information with other public CONNECT Business Service better decisions. agencies CONNECT Task - APIs to integrate with other products CONNECT’s powerful applications can combine CONNECT Digital Assets to form an integrated case management solution, CONNECT Property • Manage Evidence Features with specialist functionality that supports faster CONNECT Browser UI - Update records of investigative investigations, more accurate intelligence, • Configurable solution CONNECT Linking services exhibits of incidents safer custody processes and more successful - Core case management embedded - CONNECT Missing Persons - Upload files/photos/videos related prosecutions. Other applications and features configured as an agency requires CONNECT Access to incidents connect simply to create a great user experience - Agile configuration through workshops - CONNECT Location Services on any device, automate report production, ensures agency gets efficiency dividend • Secure CONNECT Proactive Management Planning transform public contact and work with partners - Fully compliant with legislation and audit CONNECT Decision Support • Intuitive User Interface to keep people safe. - User-controlled security flagging at a CONNECT Investigation Support - Hides complexity where necessary record level Visionary Agencies are seizing the opportunities CONNECT Radar - Provides non-intrusive integrated offered by the modern digital age and transforming CONNECT Reporting automatic object linking • Smarter Way of Working their approach to how they serve communities. CONNECT Premises Search - Re-uses data where possible - Responsive design that adapts to Having a flexible, secure platform with core case CONNECT Training - Improves data quality by providing a the device management processes embedded enables a golden nominal - a single source of truth - Optimised for all devices (from mobile fast and low-risk approach to deliver complex CONNECT Search Services to tablet to desktop) whilst maintaining transformation with attention correctly focused CONNECT Stop Search consistency across all components on how to improve services not build software. CONNECT Road Traffic Collision - Offline capability for mobile devices CONNECT Inform northgateps.com/connect CONNECT Find more information about our CONNECT platform at has been selected as the northgateps.com/connect Operational Policing Solution or get in touch with us at by 16 forces with over northgateps.com/contact-us 105,000 users Northumbria Police Isle of Man Constabulary Lancashire Constabulary Humberside Police South Yorkshire Police West Midlands Police Norfolk Constabulary Warwickshire Police Cambridgeshire Constabulary West Mercia Police Suffolk Constabulary Bedfordshire Police Essex Police Hertfordshire Constabulary Kent Police Metropolitan Police Service About Northgate Public Services (NPS) Northgate Public Services (NPS) is a provider of software solutions to enable public safety customers to work more effectively, from control room to custody. Our ability to put vital information into the hands of those that need it is the reason why 95% of local authorities work in the UK with us to deliver better services. It’s why 16 different police forces have chosen our CONNECT software to improve decision making at the frontline. It’s why 200 housing providers, including Australian states, Canada and New Zealand use NPS systems to manage their two million homes efficiently. Headquartered in the UK and working around the world with extended teams in India and Australia, our 2,300 employees help improve the services that matter most. NPS is part of the NEC Corporation (“NEC”, TSE: 6701), a leader in the integration of IT and network technologies that benefit businesses and people worldwide. For more information about NPS, visit our website northgateps.com, or follow us on Linkedin, Twitter and, YouTube. Northgate Public Services (UK) Ltd, Suite 1, Level 4, 22 Pitt Street, Sydney, NSW 2000, Australia Tel: 1300 071 686 or +61 (0)2 9188 5388 [email protected] northgateps.com .
Load more

Recommended publications
  • Strategic Policing Requirement – Hertfordshire Constabulary
    Strategic Policing Requirement Hertfordshire Constabulary November 2014 © HMIC 2014 ISBN: 978-1-78246-527-0 www.justiceinspectorates.gov.uk/hmic Contents Introduction .............................................................................................................. 3 Capacity and contribution ....................................................................................... 5 Terrorism ................................................................................................................ 5 Civil emergencies ................................................................................................... 5 Serious organised crime ......................................................................................... 6 Public order ............................................................................................................ 7 Capability .................................................................................................................. 9 Terrorism ................................................................................................................ 9 Civil emergencies ................................................................................................... 9 Serious organised crime ....................................................................................... 10 Public order .......................................................................................................... 10 Large-scale cyber incident ...................................................................................
    [Show full text]
  • FOI 004171/20 I Write in Connection with Your Request for Informa
    15th January 2021 Freedom of Information Request Reference No: FOI 004171/20 I write in connection with your request for information received by the Norfolk and Suffolk Constabularies on the 15th December 2020 in which you sought access to the following information: I write to request information and records under the FOIA, regarding your police force’s response to protest organising during the COVID-19 pandemic. Specifically, I am asking the following: 1 How many protest organisers have contacted your force stating their plans to organise a protest between 23rd March 2020 and 15th December 2020? a. Of these, how many protests were approved? b. How many were rejected on the grounds of coronavirus legislation? c. How many were cancelled or postponed by the organisers of their own accord? 2 When dealing with protest requests, does your force provide routine guidance, questionnaires or templates to those seeking to organise? If yes, please attach these. Given changes in Regulations, please provide for each period: a. Between 23rd March 2020 and 3rd July 2020 (Health Protection (Coronavirus, Restrictions) (England) Regulations 2020) b. Between 3rd July 2020 and 14th October 2020 (Health Protection (Coronavirus, Restrictions) (England) (No. 2) Regulations 2020) c. Between 14th October 2020 and 5th November 2020 (Health Protection (Coronavirus, Local Alert Level) (England) Regulations 2020) d. Between 5th November 2020 and 2nd December 2020 (Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020) e. From 2nd December 2020 to 15th December 2020(Health Protection (Coronavirus, Restrictions) (England) (All Tiers) Regulations 2020) 3 What is your force’s procedure for assessing risk assessments provided by protest organisers? Response to your Request The response provided below is correct as of 22nd December 2020.
    [Show full text]
  • Article the Surveillance Dimensions of the Use of Social Media by UK Police Forces
    The Surveillance Dimensions of the Use of Article Social Media by UK Police Forces Elena M. Egawhary Columbia University, USA [email protected] Abstract This paper explores the various surveillance practices involved in the use of social media for communication and investigation purposes by UK police forces. In doing so, it analyses internal policy documents and official guidance obtained through freedom of information (FOI) requests sent to 46 police forces in the United Kingdom. This analysis finds that UK police forces advise their staff to simultaneously engage in both surveillance and counter-surveillance strategies in their use of social media as a policing tool. Introduction The use of social media by UK police forces falls into two broad categories: communication (or engagement) and investigation (or operational use). UK police forces began registering corporate accounts on Twitter and Facebook for communication purposes for the first time in 2008. However, UK police forces’ use of the internet for investigative purposes dates back to April 2001 with the creation of the National Hi-Tech Crime Unit (NHTCU) to “investigate attacks on the Critical National Infrastructure; major internet based offences of paedophilia, fraud or extortion; information from seized electronic media and gather intelligence on cybercrime and cybercriminals” (Corbitt 2001: 29). Prior to 2001, most of the responsibility for using social networking sites to investigate crime fell to a small number of digital evidence recovery officers who were “swamped and learning on the job” (Thomas 2005) resulting in a reportedly “huge workload” (Goodwin 2005). This suggests that the use of social media in UK policing began in an unstructured way and “on the basis of initiatives by individual officers and subsequently with varying degrees of official support” (Crump 2011: 1).
    [Show full text]
  • Norfolk & Suffolk Constabularies Joint
    Appendix C NORFOLK & SUFFOLK CONSTABULARIES JOINT ENVIRONMENTAL STRATEGY Version 0.7 dated April 2014 ACO6192/25.03.14 1 Appendix C CONTENTS Record of Amendments 1. Introduction 2. Environmental Strategy Vision and Mission Statement 3. Energy Management 4. Water Management 5. Air Management 6. Waste Management 7. Transport 8. Estates Modernisation 9. Carbon Management Projects Annexes: A. Norfolk and Suffolk Baseline and Consumption Data to end 2012/13. B. Example Display Energy Certificate. C. Terms of Reference for the Carbon Management Programme Board. ACO6192/25.03.14 2 Appendix C Record of Amendments Version Date Page Action (amended/added) 0.1 August 2013 Doc Updated 0.2 October 2013 Doc Updated 0.3 November 2013 Doc Updated 0.4 December 2013 Doc Updated 0.5 February 2014 Doc Updated 0.6 March 2014 Doc Updated 0.7 April 2014 Doc Updated ACO6192/25.03.14 3 Appendix C 1. INTRODUCTION 1.1 This Norfolk and Suffolk Constabularies Joint Environmental Strategy document details our approach to environmental management. It sets out our commitment to continuously review overall management performance in support of sustainable improvement in service delivery and minimising any adverse impact that we have on the environment. 1.2 On Norfolk Constabulary’s entry into the Local Authority Carbon Management Programme (LACMP), in conjunction with the Carbon Trust, Norfolk Constabulary assessed the baseline of energy consumption and carbon emissions from 2009/10, and a target of a 30% reduction over the five year period from 2011/12 – 2015/16 was set. This 30% figure was subsequently adopted for Suffolk. Our intention remains to meet this undertaking through proper management of all our buildings and facilities.
    [Show full text]
  • Successful Bids to the Police Innovation Fund 2016 to 2017
    SUCCESSFUL BIDS TO THE POLICE INNOVATION FUND 2016/17 Bid 2016/17 Lead Force Other partners Bid Name / Details No. Award National Centre for Cyberstalking Research (NCCR) – University of Bedfordshire Cyberharassment: University of Liverpool Bedfordshire Platform for Evidence Nottingham Trent University £461,684.00 47 Gathering, Assessing Police Victim Support Risk & Managing Hampshire Stalking Policing Consultancy Clinic Paladin Greater Manchester Police Dyfed-Powys PCC Cambridgeshire Constabulary University of Cambridge BeNCH Community Rehabilitation Company Crown Prosecution Service Evidence-based Local authorities Cambridgeshire approach to deferred Health system £250,000.00 36 prosecution linked to Constabulary Criminal Justice Board devolution in West Midlands Police Cambridgeshire. Hampshire Constabulary Hertfordshire Constabulary Leicestershire Police Staffordshire Police West Yorkshire Police Ministry of Justice/NOMS Warwickshire Police Cheshire Integrated Force West Mercia Police £303,000.00 122 Communications Constabulary West Mercia Fire and Rescue Solution Cheshire Fire and Rescue Fire and Rescue Services Cheshire (FRS) through the Chief Fire National Air Service for 140 £120,100.00 Constabulary Officers’ Association (CFOA) emergency services Association of Ambulance (Category 1 and 2) Chief Executives (AACE) City of London Metropolitan Police Service False identity data £525,000.00 62 Warwickshire Police Police capture and sharing Barclays Bank Metropolitan Police Service Serious Fraud Office Public/private Crown Prosecution
    [Show full text]
  • 21St January 2021 Freedom of Information Request Reference No
    21st January 2021 Freedom of Information Request Reference No: FOI 004246/20 I write in connection with your request for information received by the Norfolk and Suffolk Constabularies on the 23rd December 2020 in which you sought access to the following information: 1 Who has a full time rural crime team 2 How large is your rural crime team 3 How long has your rural crime team been established. Response to your Request The response provided below is correct as of 31st December 2020. Norfolk and Suffolk Constabularies have considered your request and our response is below. Norfolk Constabulary does not have a dedicated team, but does have a dedicated Rural Officer. There are also Rural Beat Managers plus officers who have the skill of Wildlife Crime Officer. Suffolk Constabulary has a team of 4 Officers. This team was created in 2015 as part of the Suffolk Local Policing Review. Further information regarding tackling rural crime in both Norfolk and Suffolk can be accessed via the links below: https://www.suffolk.police.uk/sites/suffolk/files/page/downloads/rural_policing_strategy_final.pdf https://www.suffolk.police.uk/news/latest-news/rural-wildlife-team-bolstered-new-officer https://www.norfolk-pcc.gov.uk/document/141/RuralPolicingStrategy-FINAL.pdf https://www.norfolk.police.uk/advice/rural-crime This response will be published on the Constabularies web-site under the Freedom of Information pages:- https://www.norfolk.police.uk/about-us/our-data/disclosure-log https://www.suffolk.police.uk/services/freedom-information/disclosure-logs Should you have any further queries concerning this request, please contact Amanda Gibson, FOI Decision Maker, quoting the reference number shown above.
    [Show full text]
  • Response to the College of Policing Consultation on the Guidelines for Recognising and Responding to Vulnerability Related Risks, 23 October 2020
    1 Ardleigh Road London N1 4HS Tel: 020 7249 7373 Fax: 020 7249 7788 Email: [email protected] Web: www.howardleague.org Response to the College of Policing consultation on the guidelines for recognising and responding to vulnerability related risks, 23 October 2020 Key points 1. We welcome the focus of the guidelines on supporting officers and staff to recognise and understand the vulnerabilities of those with whom they come into contact. Police are the gatekeepers to the criminal justice system and are also frequently responding to people who have been let down by other services 2. The focus on strategic change as well as practical steps for first responders will be helpful in ensuring that understanding and responses are embedded across forces 3. The focus on encouraging and enabling police officers to use professional judgement is welcome and we support developing a police culture that evaluates and learns from its decision- making 4. People who come into contact with the police for allegedly committing an offence can be vulnerable and this should be made clearer in the guidelines. In this regard, the language of ‘victim’ and ‘perpetrator’ in the guidelines is unhelpful. 5. The guidelines should be clearer in addressing vulnerability and race. Chair: Professor Fergus McNeill Chief Executive: Frances Crook OBE Charity No. 251926 Company limited by guarantee No. 898514 The Howard League for Penal Reform works for less crime, safer communities, fewer people in prison 1. About the Howard League for Penal Reform 1.1 Founded in 1866, the Howard League is the oldest penal reform charity in the world.
    [Show full text]
  • Police Response to Youth Offending Around the Generation and Distribution of Indecent Images of Children and Its Implications
    Police Response to Youth Offending Around the Generation and Distribution of Indecent Images of Children and its Implications By Professor Emma Bond and Professor Andy Phippen Research conducted for the Marie Collins Foundation Spring 2019 This work is licensed under a Creative Commons Attribution-Sharealike- NonCommerical 4.0 International license Police Response to Youth Offending Around the Generation and Distribution of Indecent Images of Children and its Implications This report presents the findings of research (see below) such a practice is illegal under s1 PCA, exploring arrest and crime recording of minors for given the year that the law reached assent, it could the generation or distribution of indecent images of not have been in the minds of the legislators that children, under the 1978 Protection of Children Act1. the subject of the image, the taker of the image, and the distributor of the image, could all be the same The research was conducted using Freedom of person. Information requests to police forces to collect data that would give an indication of the volume of Concern has grown around the criminalisation of arrests of minors made between December 2016 and minors, with a criminal record that would follow them March 2019. This date relates to the introduction of into adulthood, as a result of a practice that was Outcome 21 practices which allows the recording being broadly adopted with the advent of mobile of a crime that is not considered worth pursuing technologies and camera phones, and the application because it is not in the public interest to do so.
    [Show full text]
  • Suffolk Police and Crime Panel Annual Report 2020
    Suffolk Police and Crime Panel Annual Report 2020 CONTENTS Page 1. Foreword from the Chairman ………………………………….…………....... 3 2. Introduction and Background …………………………………………...….... 5 3. The Police and Crime Commissioner (PCC) and Other Public Scrutiny…. 6 4. Panel Membership ………….…………………………………………………. 7 5. Panel’s Activities and Achievements in 2020………………….………...…. 8 6. Panel Learning & Development …………………………………………...…. 12 7. Panel’s Finances & Value For Money ………………………….………….… 14 8. Panel’s Forward Work Programme ……………………………….……….… 18 9. Panel’s Forward View …………………………………..………..….……...… 19 10. Contacts and Further Information …………………………….…………...… 20 Page | 2 Suffolk Police and Crime Panel Annual Report 2020 1. FOREWORD FROM THE CHAIRMAN 1.1 I am pleased to present the 8th Annual Report of the Suffolk Police and Crime Panel (PCP), which covers its activities during the 2020 calendar year. 1.2 The Panel was established in 2012 in compliance with the Police Reform & Social Responsibility Act 2011 and the maintains a ‘check and balance’ on the performance of the Police and Crime Commissioner (PCC) regarding his strategic actions and decisions made. 1.3 The Panel plays a vital role in holding the PCC to account and supporting him in the effective exercise of his duties. I would like to thank all Panel Members for the dedication and commitment in carrying out the Panel’s statutory functions which, in turn, help to deliver an effective and efficient policing service for local people. 1.4 The Panel continues to benefit from a constructive and positive working relationship with the PCC and I am grateful to the PCC and his Office for their engagement at Panel meetings, and for the providing information and updates in a timely and transparent manner.
    [Show full text]
  • Police Procurement Our Vision Is to Help the Nation Spend Wisely
    REPORT BY THE COMPTROLLER AND AUDITOR GENERAL HC 1046 SESSION 2012-13 26 MArcH 2013 Home Office Police procurement Our vision is to help the nation spend wisely. We apply the unique perspective of public audit to help Parliament and government drive lasting improvement in public services. The National Audit Office scrutinises public spending for Parliament and is independent of government. The Comptroller and Auditor General (C&AG), Amyas Morse, is an Officer of the House of Commons and leads the NAO, which employs some 860 staff. The C&AG certifies the accounts of all government departments and many other public sector bodies. He has statutory authority to examine and report to Parliament on whether departments and the bodies they fund have used their resources efficiently, effectively, and with economy. Our studies evaluate the value for money of public spending, nationally and locally. Our recommendations and reports on good practice help government improve public services, and our work led to audited savings of more than £1 billion in 2011. Home Office Police procurement Report by the Comptroller and Auditor General Ordered by the House of Commons to be printed on 25 March 2013 This report has been prepared under Section 6 of the National Audit Act 1983 for presentation to the House of Commons in accordance with Section 9 of the Act Amyas Morse Comptroller and Auditor General National Audit Office 21 March 2013 HC 1046 London: The Stationery Office £16.00 This report examines how procurement is currently undertaken and whether the Department is effective in discharging its procurement responsibilities to the police service.
    [Show full text]
  • Her Majesty's Chief Inspector of Constabulary, Sir Thomas Winsor's
    Her Majesty’s Chief Inspector of Constabulary, Sir Thomas Winsor’s assessment of policing in England and Wales – transcript Hello, I am Sir Thomas Winsor, and I am Her Majesty’s Chief Inspector of Constabulary. Since I last gave my annual assessment of policing in England and Wales, HMIC has identified two principal constants in the course of its inspections: the developing nature of crime; and the integrity and bravery of the men and women who serve in our police forces. Every officer who is called to an incident runs the risk that it may be far more serious than was first thought. That they carry out their work in such circumstances on a daily basis demands our gratitude and support – and I give both whole-heartedly to the men and women who serve in our police forces. Crime is ever-changing at local, national and international levels. In particular, crimes associated with terrorism are becoming more complex and more difficult to predict. Criminals have adapted to and embraced the technological advances of the 20th and 21st centuries, and our inspection programme in this reporting period has revealed the extent to which the police service needs to improve its performance in combating such crimes, and maintaining public safety. This is the first year in which HMIC has specifically inspected individual forces on the way in which they understand, develop and display leadership at a local level. The ability to exercise professional discretion is essential if leaders are to respond to local priorities. But local leaders have national responsibilities too. And these require them to act together, as members of the same professional body, to meet national requirements.
    [Show full text]
  • West Midlands Police and Crime Commissioner Notice of Decision
    WEST MIDLANDS POLICE NON-CONFIDENTIAL AND CRIME NOTICE OF DECISION 036-2020 COMMISSIONER Contact Officer: Mark Kenyon Telephone Number: 0121 626 6060 Email: [email protected] Title: Renewal of licensing arrangements for College of Policing products - West Midlands Police EXECUTIVE SUMMARY The licence sets out our terms which allow your force to use a wide range of over 70 College products and programmes such as our policing education qualifications framework (PEQF) programmes, firearms, investigation and intelligence curriculum, personal safety training, recruitment, selection and assessment processes as well as the police national managed learning environment (MLE). DECISION The OPCC’s current 3-year licence to use College products and services expired at the end of June 2020. The decision is to renew the refreshed licence with new corporate branding, which will take effect from 1 July 2020. West Midlands Police and Crime Commissioner I confirm that I do not have any disclosable pecuniary interests in this decision and take the decision in compliance with the Code of Conduct for the West Midlands Office for Policing and Crime. Any interests are indicated below. Signature……… …………………………………………. Date 15.10.2020 Consolidated Licence Between College of Policing Limited And Police & Crime Commissioner for West Midlands acting through West Midlands Police For the use of the College’s Products as specified in the relevant Product Licence Schedules Licence number: H41-2020 College of Policing Ltd Licence (H41: West Midlands Police)
    [Show full text]