NOU RAVANE JULY 2017 ISSUE

Table of Contents EDITO ...... 2 IN FIGURES ...... 5 RANKING OF THE 25 FIRST MARKETS – MAY 2017 & JAN –MAY 2017 ...... 5 MAURITIUS VOTED THE BEST HONEYMOON DESTINATION IN THE ...... 6 SEGA TOURS’ NEWS ...... 7 MANDARIN SPEAKING ASSISTANCE AT SEGA TOURS ...... 7 VISIT AT SEGA TOURS’ OFFICE ...... 7 HOTEL NEWS ...... 8 “TRUE BY NATURE” THE NEW BRAND OF CONSTANCE ...... 8 THE HERB TRAIL AT THE OBEROI MAURITIUS...... 9 A NEW LOOK FOR THE LUXURY VILLAS OF FOUR SEASONS...... 10 LUX* HOTELS HONOURED BY TRAVELLERS ...... 10 ANGSANA BALACLAVA MAURITIUS, REDEFINING EXCELLENCE ...... 11 MARADIVA VILLAS RESORT & SPA ENTERTAINS THE TRADITION OF WELCOMING THE ‘HAPPY FEW’ AT ROYAL ASCOT ...... 12 ULTRA TRAIL RAIDLIGHT BEACHCOMBER ...... 12 NEW ROOM CATEGORIES AT THE SUN RESORTS FOR NEXT SEASON ...... 13 IN THE PIPELINE ...... 15 UPDATE ABOUT THE REFURBISHMENT WORKS AT CANONNIER BEACHCOMBER GOLF & SPA ...... 15 RECAP OF HOTELS GOING UNDER RENOVATION IN 2017 ...... 16 AIRLINE NEWS ...... 17 AIR MAURITIUS MAKES PROFITS ...... 17 NEW CEO AT AIR MAURITIUS ...... 17 INDIAN OCEAN NEWS ...... 18 WORLD TRAVEL AWARDS 2017 REWARD LUX* RESORTS & HOTELS AS BEST INDIAN OCEAN HOTEL IN MALDIVES AND REUNION ISLAND ...... 18 WE HAVE VISITED FOR YOU… ...... 19 HILTON MAURITIUS RESORT & SPA ...... 19

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EDITO

Dear Partner

Today, we are proud to celebrate together with our French companions the Bastille Day in our own way!

The SEGA Tours office team is dressed up for the occasion and will end the day with some nice French cheese and wine!

Now… a A little bit of history…

The naval battle of Grand-Port was the greatest victory of the against the English during the . However, the outcome of this titanic fight precipitated the capture of the Isle of by the British. Here's how.

The was a naval battle between squadrons of from the French Navy and the British . The battle was fought during 20–27 August 1810 over possession of the harbour of Grand Port on Isle de France (now Mauritius) during the Napoleonic Wars. The British squadron of four frigates sought to blockade the port to prevent its use by the French through the capture of the fortified Île de la Passe at its entrance. This position was seized by a British landing party on 13 August, and when a French squadron under Captain Guy-Victor Duperré approached the bay nine days later the British commander, Captain Samuel Pym, decided to lure them into coastal waters where his superior numbers could be brought to bear against the French ships.

Four of the five French ships managed to break past the British blockade, taking shelter in the protected anchorage, which was only accessible through a series of complicated reefs and sandbanks that were

SEGA TOURS 2 impassable without an experienced harbour pilot. When Pym ordered his frigates to attack the anchored French on August 22 and 23, his ships became trapped in the narrow channels of the bay: two were irretrievably grounded; a third, outnumbered by the combined French squadron, was defeated; and a fourth was unable to close to within effective gun range. Although the French ships were also badly damaged, the battle was a disaster for the British: one ship was captured after suffering irreparable damage, the grounded ships were set on fire to prevent their capture by French boarding parties and the remaining vessel was seized as it left the harbour by the main French squadron from Port Napoleon under Commodore Jacques Hamelin.

The British defeat was the worst the Royal Navy suffered during the entire war, and it left the Indian Ocean and its vital trade convoys exposed to attack from Hamelin's frigates. In response, the British authorities sought to reinforce the squadron on Île Bourbon under by ordering all available ships to the region, but this piecemeal reinforcement resulted in a series of desperate actions as individual British ships were attacked by the more powerful and confident French squadron. In December 1810 an adequate reinforcement was collected, with the provision of a strong battle squadron under Albemarle Bertie, that rapidly invaded and subdued Isle de France.

Engraved on Arc de Triomphe in Paris

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Vieux Grand Port (Old Grand Port) then and today:

Then

Now

Bon weekend and happy reading!

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MAURITIUS IN FIGURES

RANKING OF THE 25 FIRST MARKETS – MAY 2017 & JAN –MAY 2017

May 2017 Jan -May 2017 Country of residence Tourist Tourist % share Rank % share Rank arrivals arrivals France 16,382 17.0 2 120,989 22.1 1 Reunion Island 16,476 17.1 1 66,623 12.2 2 10,181 10.5 4 52,349 9.6 3 Germany 7,882 8.2 5 45,889 8.4 4 South Africa, Rep. of 6,988 7.2 6 39,068 7.1 5 India 12,221 12.7 3 35,017 6.4 6 People's Rep. of China 6,392 6.6 7 32,892 6.0 7 Switzerland 1,608 1.7 9 15,613 2.9 8 Italy 1,814 1.9 8 13,988 2.6 9 Austria 603 0.6 18 9,117 1.7 10 Sweden 260 0.3 29 8,885 1.6 11 Australia 1,427 1.5 10 6,989 1.3 12 Poland 201 0.2 31 6,333 1.2 13 Czech Republic 388 0.4 25 5,804 1.1 14 Russian Federation 620 0.6 17 5,696 1.0 15 Belgium 870 0.9 11 5,373 1.0 16 Malagasy Republic 713 0.7 14 4,412 0.8 17 Netherlands 775 0.8 13 3,993 0.7 18 United Arab Emirates 668 0.7 15 3,897 0.7 19 Denmark 170 0.2 33 3,891 0.7 20 USA 638 0.7 16 3,377 0.6 21 Spain 864 0.9 12 3,093 0.6 22 Korea Republic 589 0.6 19 2,756 0.5 23 Finland 83 0.1 51 2,513 0.5 24 Canada 482 0.5 20 2,373 0.4 25

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DESTINATION NEWS

MAURITIUS VOTED THE BEST HONEYMOON DESTINATION IN THE INDIAN OCEAN

Mauritius remains the best destination for a honeymoon, according to World Travel Awards Indian Ocean that were announced at a gala evening in Maldives on the 08th July.

The awards are as follows:

 Paradise Cove received the Best Boutique Hotel Award while Constance Le Prince Maurice was crowned the Best Culinary Hotel in the region.  The Constance group also won the award for Best Green Resort with Constance Ephélia in Seychelles.  Heritage The Villas has been elected Best Hotel Residences.  The Four Seasons received the Best Brand Award.  LUX* South Ari Atoll was crowned Best Hotel in the Indian Ocean.  Air Mauritius was awarded best Economy Airline Award and Lounge Amédé Maingard at Plaisance International Airport is the Best Lounge in the region.

The Constance Group and Hilton Resorts and Spa have distinguished themselves at the Indian Ocean World Tourism Awards in the Mauritius Subcategory by bagging three and two Awards respectively:

 Constance Belle Mare Plage was voted Best Family Resort and Best Green Resort while Constance Le Prince Maurice was crowned Best Luxury Resort.  The Hilton Mauritius Resort and Spa received the Best Resort and Best Conference Hotel Awards.

The Best Hotel Award went to The Oberoi Mauritius.

The royal suite of the Royal Palm was awarded the Best Hotel Suite.

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SEGA TOURS’ NEWS

MANDARIN SPEAKING ASSISTANCE AT SEGA TOURS

We wish to inform or remind you that we have a team of Mandarin-speaking guides to assist our mutual clients on arrival, during their stay, for excursions and for meet and greet and assistance on departure at the airport. In the picture above, there is Angela who is one of our Chinese-speaking destination experts, along with some of the office team members of the Sega Tours.

We hope that with the assistance of the Mandarin-speaking guides, the stay of our clients will be more pleasant and also, their experience of Mauritius will be enhanced.

VISIT AT SEGA TOURS’ OFFICE

The Sega Tours’ office had the visit of the Four Seasons’ team on the 04th July 2017 for a presentation followed by lunch. The presenters were the director of golf, the sales & marketing team, the spa manager, the front office manager, and the executive chef.

The Sega Tours’ team even had the opportunity to experience a short meditation session by the Four Seasons’ yoga teacher who was also present.

Our colleague Anisha was the lucky winner of the quiz and earned a day at the hotel including lunch.

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HOTEL NEWS

“TRUE BY NATURE” THE NEW BRAND OF CONSTANCE

Constance group, one of the first hotel groups in Mauritius since 40 years has refined its positioning and unveiled a visual identity during the last week of June at the Dee Hunter of Constance Belle Mare Plage. The group will now become Constance Hotels, Resorts & Golf. Constance has also introduced a new brand platform: “True by Nature”. According to Jean-Jacques Vallet, CEO of Constance, the group aims at “growing and getting bigger” with this new positioning. Its ambition on the medium term is to get from 7 to 20 hotels, counting the creation of a brand on the premium segment: C Hotels by Constance. This new brand which is all about holidays, will be oriented towards discovery in a bohemian-chic ambiance. The launch of C Hotels by Constance is scheduled for 2018. Two other clusters have been created: Hotels and Golf.

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THE HERB TRAIL AT THE OBEROI MAURITIUS

ADVICE FOR THE GARDENER IN YOU..

GROW PEAS OF MIND

LETTUCE BE THANKFUL

SQUASH SELFISHNESS

TURNIP TO HELP THY NEIGHBOUR

AND ALWAYS MAKE THYME FOR LOVED ONES

BECAUSE

TRESSPASSERS WILL BE COMPOSTED!!

The Oberoi Mauritius brings to you a new concept - “The Herb Trail”.

Located behind the boutique pathway, The Oberoi Mauritius has revamped its current guest herb garden where the complimentary Saturday cooking class normally takes place.

This will also serve as a unique dining venue at a supplement for the guests with a dedicated chef and server for the evening in due course. The menu will feature fresh ingredients from the herb garden with a variety of options for a couple or a family.

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A NEW LOOK FOR THE LUXURY VILLAS OF FOUR SEASONS

The Four Seasons Resort Mauritius unveils its newly revamped Residence Villas.

Following the refurbishment of the Royal Residence Villas and the two Grand Residence Villas, the Four Seasons Resort Mauritius at Anahita introduces a new look for these luxury Residence Villas, featuring a lighter elegance in the décor, with soft and rich accents of blue.

The Residence Villas that are located at the most Southern part of the Resort, can accommodate up to 10 adults and 2 children, with a fully equipped kitchen, a private pool and garden. These luxury villas’ guests also benefit from the service of a dedicated butler throughout their stay.

LUX* HOTELS HONOURED BY TRAVELLERS

The latest ranking of the Traveler’s Choice Awards of TripAdvisor strongly echoes the voice of the clients at LUX* Hotels. In fact, from the list of the Top 10 Hotels in Mauritius, LUX* Belle Mare, LUX* Le Morne, Tamassa and LUX* Grand Gaube hold the 2nd, 4th, 5th and 6th ranks respectively. Each year, the website TripAdvisor allows travellers to rate hotels that they have visited. Based on the results obtained, LUX* has stood out in the category of ‘luxury hotels’ as well as for the excellent quality of service.

LUX* hotels located in Mauritius have been distinguished through their ranking in the 25 best hotels on the African continent. In this same ranking, LUX * Belle Mare, LUX * Le Morne, Tamassa and LUX * Grand Gaube hold the 2nd, 7th, 11th and 14th ranks respectively. In addition, LUX * South Ari Atoll ranks 10th in Maldives for its high quality of service. This property, as well as LUX* Lijiang Tea Horse Road in China, received the Certificate of Excellence 2017 for regular positive feedback from their visitors.

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ANGSANA BALACLAVA MAURITIUS, REDEFINING EXCELLENCE

‘Angsana Balaclava Mauritius’ is an award winning “luxury” destination, part of “Banyan Tree Hotels & Resorts”. In 2017, they are embarking on a thrilling journey to position themselves as the “Sanctuary of Excellence in Service”, with delightful new concepts & developments, to enhance the service journey for their guests, which ae as follows:  Indian Culinary Journey

They have recently recruited, renowned Indian Chef, Kashif Siddiqui, to bring the essence of Indian Cuisine to their shores. Over the course of his career, Chef Kashif, has worked in 5 star fine dining establishments in various parts of the world, namely, Asia & Middle East, where he has forged a name for himself.

 Wellness & Ayurveda

As of July 2017, ‘Angsana Balaclava Mauritius’ will be the pinnacle of Wellness & Ayurveda on the island. Embark on a rekindling & healing journey at their Award-Winning Angsana Spa and meet Dr. Sunil Kumar, their newly appointed Ayurvedic Doctor, will be welcoming the guests for personalised consultations, and defining tailor-made ‘Wellness Packages’, encapsulating, Detox, Destress & Lifestyle concepts for each individual guest.

 Russian Speaking Guest relations

 Beachfront & Oceanfront heated Pool Suites

The much sought after Beachfront & Oceanfront Pool Suites will be upgraded & their private infinity pools heated, to cater for the mild winter seasons of Mauritius.

 Ti Pirate Kids’ Corner

A world of fun & adventure awaits your little ones at our ‘Ti Pirate’ Kid’s Corner. Newly opened & inspired by the local Flora & Fauna, this little piece of heaven welcomes children from 4 to 11 years old, offering a variety of stimulating toys & activities to keep our young guests happily entertained.

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MARADIVA VILLAS RESORT & SPA ENTERTAINS THE TRADITION OF WELCOMING THE ‘HAPPY FEW’ AT ROYAL ASCOT

Maradiva Villas Resort & Spa, Mauritius kept their tradition for the second year of hosting friends of the th brand on Tuesday 20 June 2017 at Royal Ascot Racecourse, where CEO Mr. Sanjiv Ramdanee and their Global PR/Brand Ambassador Mr. Thierry Macquet welcomed the happy few in their box in the Royal Enclosure, only 2 doors away from that of Her Majesty.

The VIP guests included celebrity designer Isabell Kristensen, Lady Laura Cathcart-Cash, BBC World presenter Tim Wilcox , her Highness Princess Olga Romanoff (the Queen’s cousin), Lady Colin Campbell (known as Lady C), New York socialite Amanda Mosle-Friedman and her best friend Countess Josephine d’Otrante, the Chairman of the Mauritius Tourism Promotion Authority, Mr. Raj Bujohory, Mr. Sanjaiye Rawoteea, Head of Private Wealth at the State Bank of Mauritius and Mr. Ian Nash, Regional Manager UK & for Air Mauritius.

ULTRA TRAIL RAIDLIGHT BEACHCOMBER On the 8th and 9th of July, nearly 1,000 people convened at the starting lines of one of the Ultra Trail Raidlight Beachcomber (UTRB)’s four trails. With its distinctive courses, breath-taking landscapes and 5-star refreshments prepared by Beachcomber hotel chefs, the event brought together all of the ingredients to be a resounding success. This fourth edition of the race marked a turning point for the event, now a firm favourite among open-air runners.

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NEW ROOM CATEGORIES AT THE SUN RESORTS FOR NEXT SEASON As from 01 November 2017, there will be the renaming of some room categories at the SRL hotels. Please see the list below: Long Beach Golf & Spa Resort

FORMER ROOM NEW ROOM M2 QUANTITY CATEGORIES CATEGORIES SUPERIOR ROOMS JUNIOR SUITE 60 58 DELUXE POOL GARDEN JUNIOR SUITE POOL- 60 28 ROOMS ACCESS SUPERIOR SEA VIEW JUNIOR SUITE SEA-VIEW 60 58 ROOMS DELUXE BEACH FRONT JUNIOR SUITE BEACH- 65 44 ROOMS ACCESS DELUXE BEACH VILLA JUNIOR SUITE OCEAN- 65 36 ROOMS FRONT FAMILY JUNIOR SUITES FAMILY SUITES 85 29 BEACH FRONT SENIOR LONG BEACH 135 2 SUITES EXECUTIVE SUITE TOTAL 255

Sugar Beach Golf & Spa Resort

FORMER ROOM NEW ROOM M2 QUANTITY CATEGORIES CATEGORIES MANOR HOUSE GARDEN MANOR 40 24 GARDEN VIEW ROOMS HOUSE VILLA ROOM GARDEN SEA-FACING VILLA 40 118 VIEW MANOR HOUSE OCEAN SEA-VIEW MANOR 40 56 VIEW ROOMS HOUSE VILLA ROOM BEACH BEACH-FRONT VILLA 40 58 FRONT FAMILY ROOM GARDEN *FAMILY SUITE (16 80 see below VIEW PAIRS) FAMILY ROOM SEA **SEA-VIEW FAMILY 80 see below VIEW SUITE (13 PAIRS) VILLA BEACH FRONT SUGAR BEACH SUITE 80 2 SUITES TOTAL 258 *4 Garden Manor House & 28 Sea-facing Villa can be converted into 16 FAMILY SUITE ** 12 Sea View Manor House & 14 Beach-Front Villa can be converted into 13 SEA-VIEW FAMILY SUITE These rooms can be sold individually or as a unit with 2 connecting rooms.

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La Pirogue Resort & Spa

FORMER ROOM NEW ROOM M2 QUANTITY CATEGORIES CATEGORIES STANDARD GARDEN N/A - - VIEW GARDEN BUNGALOW GARDEN BUNGALOW 25 114 ROOM N/A PREMIUM GARDEN 25 56 BUNGALOW BEACH PAVILION ROOM BEACH PAVILION 35 40 GARDEN FAMILY *GARDEN FAMILY 50 30 BUNGALOW ROOMS BUNGALOW (15 PAIRS) DELUXE BEACH FAMILY *DELUXE BEACH FAMILY 70 6 PAVILION ROOMS PAVILION (3 PAIRS) SENIOR SUITE PAVILION SENIOR SUITE PAVILION 78 2

TOTAL 248 * These rooms can be sold individually or as a unit with 2 connecting rooms.

Ambre Resort & Spa

FORMER ROOM NEW ROOM M2 QUANTITY CATEGORIES CATEGORIES COURTYARD ROOMS N/A - - SUPERIOR GARDEN SUPERIOR GARDEN 30 48 ROOMS SUPERIOR SEA VIEW SUPERIOR SEA-FACING 30 26 ROOMS DELUXE GARDEN N/A - - ROOMS DELUXE GARDEN N/A - - ROOMS TERRACE / BALCONY DELUXE SEA VIEW DELUXE SEA-FACING 42 66 ROOMS DELUXE SEA VIEW DELUXE SEA-FACING - 42 91 ROOMS TERRACE / TERRACE / BALCONY BALCONY N/A DELUXE BEACH ROOM 42 21 JUNIOR SUITES JUNIOR SUITES 72 17 AMBRE SUITES AMBRE SUITES 80 2

TOTAL 271

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IN THE PIPELINE UPDATE ABOUT THE REFURBISHMENT WORKS AT CANONNIER BEACHCOMBER GOLF & SPA

Please find below communiqué from Beachcomber hotels: ‘We are pleased to announce that in order to optimise the renovation works and to ease sales, the planning of the works of Canonnier Beachcomber Golf Resort & Spa has been reviewed this week. All major (and noisy) works will now be completed during the closing period of the resort. As from 2nd September 2017, all freshly renovated rooms will be available for sale. As from the same date, only decoration works will be carried out. As from 15th December 2017, all 283 rooms will therefore have been renovated and refurbished.”

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RECAP OF HOTELS GOING UNDER RENOVATION IN 2017

Hotel: Heritage Awali Dates closed for renovation: 01 July 2017 to 20 August 2017

Hotel: 20 Degrés Sud boutique-hotel Dates closed for renovation: 1st June to the 30th July 2017

Hotel: La Pirogue Resort & Spa Dates closed for renovation: 10th June 2017 to 15th August 2017

Hotel: Tropical Attitude Dates closed for renovation: 01st June 2017 to 31st August 2017

Hotel: Coin de Mire Attitude Dates closed for renovation: 01st July 2017 to 30th September 2017

Hotel: One&Only Le Saint Geran Dates closed for renovation: 01st February 2017 to 01st December 2017

Hotel: LUX* Grand Gaube Dates closed for renovation: 01st June 2017 to 30th November 2017

Hotel: Canonnier Beachcomber Golf Resort & Spa Dates closed for renovation: 03rd May 2017 to 02nd September 2017

Hotel: Veranda Paul & Virginie Dates closed for renovation: 01st June 2017 to 31st August 2017

Hotel: Heritage Le Telfair Dates closed for renovation: 15th May 2017 to 31st August 2017

Hotel: Tropical Attitude Dates closed for renovation: 1st June 2017 to the 31st August 2017

Hotel: Coin de Mire Attitude Dates closed for renovation: 1st July 2017 to the 30th September 2017

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AIRLINE NEWS

AIR MAURITIUS MAKES PROFITS Air Mauritius, the Mauritian national airline, announced on June 19th record profits of 26.9 million euros for its fiscal year for the period 1 April 2016 to 31 March 2017. This result represents a 75% increase compared to the previous year, which had posted profits of 15.4 million euros. The number of seats offered by Air Mauritius also increased by 6.1%. The airline carried 2,136,394 passengers during this period. Revenues rose by 1.3% to reach the figure of 494.8 million euros. The only negative point is the fall in the yield from 270 to 255 euros, a phenomenon linked substantially to the extremely fierce competition encountered during the financial year.

NEW CEO AT AIR MAURITIUS Air Mauritius has appointed its new CEO, Mr. Somaskaran (Somas) Thiagarajan Appavou. The latter will occupy his new position as from 14th July 2017. Somas Appavou has more than 20 years of experience in aviation in Mauritius and abroad. He began his career in the Planning department at Air Mauritius before joining Airbus where he held several positions, including Regional Sales Director for Africa.

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INDIAN OCEAN NEWS WORLD TRAVEL AWARDS 2017 REWARD LUX* RESORTS & HOTELS AS BEST INDIAN OCEAN HOTEL IN MALDIVES AND REUNION ISLAND

Known as the Oscars of the hotel industry, the World Travel Awards, acclaim the hotels having demonstrated excellence in their respective categories. For the 2017 edition held in the first week of July 17, two of LUX* Resorts & Hotels’ resorts distinguished themselves. LUX* South Ari Atoll – Maldives was awarded the Best Indian Ocean Hotel Award while LUX* Saint Gilles - Reunion Island won the Best Hotel on its destination.

LUX* Saint Gilles is the only five-star beach resort in Reunion Island, blessed with a flawless beach. Located on the western coast of this lush volcanic island, LUX* Saint Gilles faces a shimmering expanse of aqua-blue waters, fringed by a stretch of immaculate sands.

LUX* South Ari Atoll, a luxury resort where your fantasy of a laid-back, desert island paradise is about to come true. Dotted with 193 private villas at the water’s edge along two miles of powder fine beaches or perched on stilts above a crystal lagoon, this island resort bring an entirely original vibe of coastal, beach house chic to the Maldives.

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WE HAVE VISITED FOR YOU…

HILTON MAURITIUS RESORT & SPA The SEGA Tours’ marketing and reservation departments visited the Hilton Mauritius to refresh their memories. Please find below some notes and images: 193 rooms & suites

 75 deluxe rooms – 2 of which are adapted for wheelchair access  100 grand deluxe rooms  8 beachfront junior suites  3 king family suites  4 deluxe family suites  2 beachfront family suites  1 presidential suite 3 restaurants & 3 bars

 La Pomme d’amour – the main restaurant, open for breakfast and dinner  Les Coquillages – beach restaurant, open for lunch & dinner  Ginger Thai – Serves Thai food, open only for dinner  Aqua bar  Hisbiscus bar  Vista Bar – Happy hour everyday as from 18h30 to 20h30 There is no all-inclusive meal supplement at the Hilton, but full board plus. The infinity pool is an adult only pool. There are 2 tennis courts where the guests can play for free. There is a spa where there are 8 treatment rooms, including 1 which can cater for guests on wheelchair.

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SEGA TOURS & CRUISES LTD Office 20, Centre Commercial Les Allées d’Helvetia, 81405 St Pierre, Moka, Republic of Mauritius Tel: +230 432 08 00 / Fax: +230 489 16 53 E-mail: [email protected] Web: www.segatours.com VAT No: VAT27030814 BRN: C10096868

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