South Tyneside

Hello Tomorrow, Change is Happening

00 Your pathway to employment 09 Council services online 14 South Tyneside Festival 25 Raising standards for children 26 New school for Hebburn 38 Health and wellbeing

A Sum mer P arade fairy v isits Th e Word's handcrafte d, replica Sulley June 2018

Brought to you in Partnership with:

South Tyneside Delivering our promise Wheels set in motion for We continue to deliver against our promise to make South Tyneside a great place to live, work and bring up families. We are investing across the whole of South Tyneside in regeneration and infrastructure, housing, schools, parks, £21million interchange adult social care, skills, children and young people and many more areas that are important to you. Construction of the new £21million transport I’m proud to see that work has started on the new transport interchange for South Shields is underway. interchange in South Shields Town Centre as part of the £100million regeneration masterplan. This follows the Work has started on schedule centre and the development of successful completion of The Word, National Centre for the on the state-of-the-art new new public transport facilities, Written Word which continues to attract thousands more facility, which will bring together connectivity and a high quality visitors into the town centre - more than 600,000 people a modern bus station and sense of arrival will help to have visited The Word in the first 18 months. relocated Metro station. attract more people to South Shields for shopping and leisure. As part of our long-term investment in schools and our The interchange forms Phase ambition and investment in towns and neighbourhoods, Two of the £100million South The Council is working with a new school in Hebburn has recently received planning Shields 365 regeneration partners Muse Developments permission. Replacing Toner Avenue Primary School, the masterplan. and Nexus, and contractor new school will not only provide children with fantastic, The £21million project also Bowmer and Kirkland to deliver state-of-the-art facilities to learn in but will cater for the includes improvements to the project. growing population in Hebburn as a result of new housing. the rail network, roads and The interchange is scheduled Our commitment to the children and young people of South surrounding pedestrian areas. for completion by late summer Tyneside continues to be a priority and we are working The Word, National Centre for 2019. Demolition of the existing Metro station and work to tirelessly to provide them with the best start in life. We were the Written Word and other surrounding pedestrian areas recently highlighted, alongside North Tyneside Council, as regeneration successes have will be completed in 2020. the top two performing Councils in Children’s Services in drawn hundreds of thousands An artist's impression of how the transport interchange might look the North East. Despite being an area with high levels of more visitors into the town deprivation, Ofsted recognised that the services we provide to families and young people are among the best in the UK. We were recently awarded a share of £15million funding First Sunday of from the Department of Education to use our expertise to help drive up standards at other councils across the country. every month This is further endorsement of the remarkable work which is until 7 October, taking place in South Tyneside. As summer arrives we can all look forward to another 10am-3pm fantastic events programme with an extravagant ‘Monsters, With around 25 stalls attracting Myths and Magic’ themed Summer Parade, a live music some of the best craftspeople from programme featuring internationally renowned stars and a around the region, the Pepperpot great programme of children’s entertainment. We are sure Fayre is the perfect place to pick to attract thousands of residents and visitors to our seafront. up unique gifts, handcrafted items Finally, I’d like to welcome the and delicious treats. Borough’s new Mayor and Mayoress, www.southtyneside.gov.uk/ Cllr Ken Stephenson and Mrs Cathy 365 ways market Stephenson. I know they will be to engage working tirelessly with community www.southshields365.co.uk groups and charities and I wish them well in the year ahead. Councillor Iain Malcolm Leader of the Council For more information about South Shields 365 Town Centre regeneration go to www.southshields365.co.uk or for live updates visit www.southshields365progress.com

02 www.southshields365.co.uk www.southshields365.co.uk 03 Arches junction improvements (A195/A194)

Arches Junction Improvements - Phase 2 - March to Sept 2018 Works started on the Arches in January to alleviate congestion and provide future capacity A185 ROAD A185 JARROW ROAD at the junction of the A185 and A194. The EARTHWORKS scheme is being delivered in four main phases AREA THE ARCHES with expected completion in January 2019. Phase I was successfully completed in March.

EASTBOUND WESTBOUND HOBSON WAY CLOSED RETAINING Phase 2 of the Arches is underway and is Flooding at Campbell Park Road AFTER GARAGE ACCESS WALL due to finish in September. This will include A194 NEWCASTLE ROAD HOBSON WAY the widening of both Newcastle Road verges. The Earthworks area shown on the diagram August will be removed and the extension to Hobson Campbell Park Road/Coniston Way through to Jarrow Road will also be Monkton Flood Avenue - Improved highways drainage ELSWICK WAY constructed. A194 NEWCASTLE ROAD Phase 2 and raised platforms will help protect In addition to the above, a new retaining wall residents on Finchdale Road, Coniston is being constructed together with a shared Alleviation Scheme Avenue, Penrith Road and Thirlmere footway/cycleway facility on Hobson Way. Court by draining into a swale. This will Arches Junction Improvements - Phase 3 - Sept 2018 to Jan 2019 flow northwards and drain directly into Newcastle Road will continue to operate The Monkton Flood Alleviation Scheme started on site in single lane traffic outside of peak times (peak the Burn underneath Adair Way. A185 JARROW ROAD times are 6.30am-9am and 4pm-6.30pm on March and is expected to continue until early 2019. PHASE 3 - ROUNDABOUT September REMOVED RUNNING ON NEW weekdays). At peak times the same number of The scheme delivered by South Tyneside Council and partners, aims to reduce flood ROAD LAYOUT (NO SIGNALS YET) THE ARCHES lanes will continue to be available as prior to risk and provide a community space for local residents which will benefit around 100 Lilac Walk - A series of drains will collect the start of the scheme. WESTBOUND households and commercial properties. surface water flows within Lilac Walk, PHASE 3 - HOBSON WAY COMPLETE AND TRAFFIC EASTBOUND with improved highways drainage on PHASE 3 - TRAFFIC NOW Phase 3 is due to start in September 2018 Construction work for the scheme will be DIVERTED (2 WAY) VIA Mountbatten Avenue and Kelly Road HOBSON WAY, TO INCLUDE DIVERTED VIA HOBSON until January 2019. Traffic will be diverted carried out across the below areas*. An example of how the CYCLISTS AND PEDESTRIANS A194 NEWCASTLE WAY BETWEEN A194 proposed swale might look to better protect residents from surface ROAD NEWCASTLE ROAD AND through Hobson Way between the A194 HOBSON WAY A185 JARROW ROAD. water flooding. WORKS TO NEWCASTLE Newcastle Road and A185 Jarrow Road. Jarrow July ROAD CONTINUE. Residents are advised to check www. Road and the cycleway/footway between the Lukes Lane estate - A swale will be southtyneside.gov.uk/monktonfas to find new junction of Hobson Way and the former constructed west of Luke’s Lane estate out what traffic works are planned for ELSWICK WAY Arches roundabout will be temporarily closed to capture overland flows from the these areas and when the exact dates of A194 NEWCASTLE ROAD Phase 3 during this phase. The A194 Newcastle Road fields. Works include upgraded highways these will be taking place. will continue to run as a through route with no drainage which will better protect Mill Lane - A swale to the rear of St. access to or from Jarrow Road from the former If you have any queries about the residents against water flooding. Joseph’s will help prevent flood water Arches location. from reaching Mill Lane, Crawley Avenue Monkton Flood Alleviation Scheme, and College Road. Improved highways email developmentservices@ Phase 4 will include final surfacing and the drainage will be carried out on Mill Lane southtyneside.gov.uk commissioning of traffic signals and lighting. so any residual flows will be picked up. The dates provided are proposed and subject to Concerned minor changes depending on site conditions. about Visit www.gov.uk/check-flood-riskto find out what you should do before, during and after a flood. The Environment Agency has also provided information For information and updates on the scheme including Phase 4 visit www.southtyneside.gov.uk/roadworks flooding? about flood risks and management at www.southtyneside.gov.uk/flooding *Please note: these dates are subject to change.

04 www.southtyneside.gov.uk/flooding www.southtyneside.gov.uk/roadworks 05 Your pathway to employment Local resident finds employment after The Council's Skills Service Learner testimonial offers a wide range of courses Alan Parkinson completed Level 1 Certificate in completing one of our courses and supports thousands of people Exploring the Aviation Industry with The Launch Group, Local resident Jon Orrock recently secured a job with Certex UK after completing a and went on to secure a job at Swissport. every year to get into work. Diploma Course in Wind Turbines at Maersk Training - a training provider contracted “I have been a fabricator welder, postman, shop assistant, by South Tyneside to deliver courses to South Tyneside residents. taxi driver and aircraft cleaner. With being an aircraft cleaner Whether you’re taking the first steps on your career Jon is keen to share his experience and learnings to encourage other residents to look in 2017 I knew a bit about the aircraft working structure but path or getting back to work after a break in learning, at the learning and training opportunities available through the Council's Skill Service. we’ve got something for you. What’s more, eligible the information the course gave me was a lot more intense and very informative. learners will be fully funded and will have nothing to pay towards the cost of the course. “I would personally recommend the course to anyone How did you find the course? What would you tell anyone wanting to work in an airport. I received a lot of after-course The course was challenging but certainly who was interested in Our courses have been carefully chosen in areas support which was no trouble to the tutor at all.” achievable. I enjoyed the physical and completing the course? to provide you with the best chance of finding mental challenges which only reinforced employment. From cabin crew to engineering, working I would tell them to think about what my belief that I had chosen the correct in health and social care or in the business sector, they want to do after completing the Learner Testimonial industry and training provider. During or if you simply want to get ahead of the rest in an course, it’s not a guarantee of work the course I enjoyed a feeling of interview and develop the skills and knowledge to get Emily Wilde completed Level 2 in Contact Centre Operations but is the first step in what will be a achievement and self-belief which had the job you want, take a look at our website to see the with The Launch Group, and went on to secure a job at Sitel. rewarding journey. Having a positive, alluded me for so long, as well as a respectful and humble attitude would full range of what’s available. “Immediately on starting the course I was made to feel at What were you doing before the sense of comradery. ensure a great experience and should Commissioned by the Council, specialist training ease and very welcome. Our tutor was encouraging and reassuring and along with The Launch Group worked with Diploma course? return a good result. providers are ready to talk to you about your needs and What has the course led to? companies to secure us all job interviews. We were given Prior to the Diploma course I had worked goals to help you get on track. Support is also available The course has led to an initial 4 What 3 words would best extensive interview preparation with mock interviews and in the machining sector for about 14 for those with special needs or learning difficulties. month contract with Certex as a describe you before completing advice on do’s and don’ts. Our tutor accompanied us to the years but wages had become stagnant Renewable Inspection Engineer. There Whether you’re looking to develop skills for a particular interviews and as a team we supported each other. and opportunities sparse. I briefly the course? could be an opportunity to become job, improve your English, maths or computer skills or “I passed the course and more importantly secured branched out into management in an Lost, faithless and hopeless. permanent which may result in increase your confidence to get involved in learning - a job at a world-renowned contact centre.” effort to develop myself and my career additional training. It has given me take a look at our website and you’re sure to find however this was cut short when I was What 3 words would best that sought-after first start in the wind something that will interest you. made redundant early in 2017. describe you after completing industry which I am sure will lead to a the course? With an achievement rate of 96% on our adult ● Are you out of work and looking long-lasting and rewarding career. What made you choose the skills courses and a “Good” Ofsted rating the for new employment opportunities? Focused, enthused and happy...... chance of you accomplishing your goals is very Diploma course at Maersk? What does the future look I'd like to add a 4th...... EMPLOYED! high - could you be our next success story? ● Do you want to start a career I was interested in a career offshore like for you? working with wind turbines but the in a new sector? My future looks bright!! If I can convert Visit route seemed unclear and costly. I heard ●  this opportunity into success I genuinely www.southtyneside.gov.uk/ Would you like to improve your English, about the Maersk Diploma and thought believe the sky is the limit in terms of maths or computer skills? it would provide a long-term career skillssouthtyneside pay, travel, qualifications, happiness and with good prospects in an ethical and for more information. ● Are you looking for a new challenge? sense of achievement. sustainable industry for years to come. We are here to help you and with more than 150 courses available there is bound to be a course for you. For more information on the courses available and about the Skills Service visit 06 www.southtyneside.gov.uk/skillssouthtyneside www.southtyneside.gov.uk/skillssouthtyneside 07 Making it easier for you to access Council services online www.southtyneside.gov.uk

Top 10 most popular sections of www.southtyneside.gov.uk 1. Sports and leisure activities 2. Bin collection dates 3. Search for jobs 4. What’s on listings 5. School holiday dates 6. Births, deaths and marriages 7. Council Tax 8. View planning applications BT Regional Partnership Director Simon Roberson with Cllr Ed Malcolm at one of the new fibre broadband cabinets in South Tyneside 9. Care and health 10. Search for library books Benefits of faster In 2016 the Council revamped www.southtyneside.gov.uk to make it easier for broadband speeds to residents and businesses to access Council services via smartphones and tablets. Full Speed Ahead! South Tyneside NEW online services With its new simple and friendly design, For residents with no access to the coming soon… Faster broadband is key to unlocking more residents than ever are visiting internet, there are public access PCs Thousands more South Tyneside homes and businesses can now access high- the Borough’s economic growth to: the Council website - recent figures available in our libraries and at South The Council is committed to making speed, fibre-based broadband as a direct result of South Tyneside Council’s • Create more jobs indicate there are over 200,000 visits Shields Town Hall. To gain FREE access more services available online and making it as easy as possible to access investment into the multi-million pound Digital Durham programme. • Increase business opportunities and over 1 million page views every in libraries, residents should take their month. And of those visiting the site, library membership card, non-members Council services 24/7. • Support education and learning The Digital Durham programme is 58,500 premises already upgraded as 52% of residents are choosing to visit will be charged. Look out for the following features a £35million initiative to transform part of Openreach’s own commercial • Transform access to services the site using their phone. coming soon… broadband speeds for residents and roll-out of fibre in the Borough. for communities • New and improved customer online businesses across the North East. It is account, making it easier to make Thousands of residents and businesses a collaborative programme between payments, request services and report have ordered the new technology *80Mbps is the top wholesale speed. ten of the twelve councils that make up Join our Digital problems online directly with their provider and are Internet service providers (ISPs) may the North East which alongside South reaping the benefits of increased use different speeds in their advertising. • Manage your Council Tax and Tyneside includes County Durham, Champion panel broadband speeds of to up to 80Mbps* Individual line speeds will depend on Housing Benefits accounts online Gateshead, North Tyneside, - but that still leaves many people who network infrastructure and the service Our approach to designing digital Are you interested in joining our (set up a Direct Debit, e-billing, apply and the five Tees Valley areas. for a discount, claim Housing Benefit have access to faster speeds but haven't chosen by the ISP. services is changing and we are putting Digital Champion panel? An impressive 98.6 per cent of homes yet upgraded. and more) For more information visit residents at the heart of the changes. Digital Champions are invited to and businesses in South Tyneside can • Sign up for a leisure membership The Council’s work with the Digital www.digitaldurham.org The Council’s web team has been give their views on new digital now access superfast broadband speeds, online Durham partnership and investment hosting sessions across the Borough, services for residents as they are which is the highest coverage of all the • New Visit South Tyneside website into the programme has ensured that meeting residents and finding out how developed. This could be by taking North East local authorities. showcasing everything South Tyneside the Government’s 95 per cent target people use Council services and how part in a workshop, answering has to offer to residents and visitors Across the Borough, around 4,700 has already been surpassed, however accessing the information online can surveys, or being the first to try out to the area premises have been upgraded since the work will continue to extend coverage be made as easy as possible. features on the Council’s website. first South Tyneside fibre broadband further, with more residents having • New website for South Tyneside If you are interested and would like to register to be a Digital Champion visit Homes tenants to find information, cabinet ‘went live’ in Jarrow, just over a the opportunity to benefit from faster www.southtyneside.gov.uk/haveyoursay year ago. This is in addition to around broadband speeds. access rent accounts and report repairs

08 www.digitaldurham.org www.southtyneside.gov.uk 09 Universal Credit - are What you prepared? is GDPR? Full roll out of Universal Credit in South Tyneside has now started. This means that if you claim one of the benefits below and have a change in circumstances, you may move onto Everything you Universal Credit. People who have not moved to the new benefit will follow sometime around 2020. need to know Universal Credit is a single monthly payment for people in Universal Credit - be prepared and out of work. It replaces six benefits: On 25 May 2018, the General Data Protection Regulation (GDPR) came into force. This is a new legal framework and 1. Know your rent charges. You can get this information • Housing Benefit update to the Data Protection Act 1998. It is the most significant overhaul of data protection legislation in 20 years. A • Child Tax Credit from your Landlord. If you are a council tenant you can call 0300 123 6633. You can also view your rent new Data Protection Bill is also working its way through parliament to bring all the GDPR requirements into UK law. • Income Support charges (if you are registered to manage your tenancy • Working Tax Credit online) at www.southtynesidehomes.org.uk What it means for you? What is consent? When can you access the • Income-based Jobseeker’s Allowance 2. Make sure you have a bank account. If you need The new regulation enhances your To process personal information there data stored about you? • Income-related Employment and Support Allowance help finding a bank account, call Welfare Support on rights and your control over your must be a lawful basis to do this, such You can ask for access to your personal You can claim a Department for Work and Pensions benefit via 0191 424 6040 personal information. as, through a contract, performing a information held by any organisation, the Government's website gov.uk 3. Make sure you know how and where to access public task or where there is a legal at any time and the organisation must the internet. Find out where you can access public What is personal obligation. Most of the Council’s services respond. The GDPR requires explanation Helpful information will be processed as a public task PCs and receive support at www.southtyneside.gov.uk/ information? about how data is collected, what is getonline and will remain unchanged, such as done with the information, how the data • Universal Credit will be paid once a month, in arrears, Personal information can be anything collection of Council Tax. is processed, how long it’s stored for usually into a bank. This will be paid to one person in each 4. If you are having problems with debts or benefits, that allows a living person to be directly and who gets to see it. household each month get support now. See the Welfare Support Service or indirectly identified. This may be a Some services may require your consent information below • Any money you get towards your rent will be included name, an address, a photograph or even to process your personal data and where in your Universal Credit payment and you will pay your 5. Remember pay your RENT FIRST, your home an IP address. necessary, services will contact you Who to contact for more Landlord directly (in some circumstances you can request could be at risk, if you don’t pay your rent. about your consent. information? that your rent is paid directly to your Landlord) The GDPR sets a high standard for There is a lot of support available to you if you are in rent What is special category All public authorities must appoint • If you are left without food or utilities, due to a crisis, Local consent to use people’s data. Consent arrears, need help with your claim and help to get online. data? a Data Protection Officer and you Welfare Provision may be available. Specific criteria applies requires a positive opt-in. Pre-ticked can contact them at any time to ask Get prepared and get support now. GDPR calls some more sensitive data, • Direct Debit is the easiest way to manage your bills and rent boxes or any other consent method by questions about the handling of your www.southtyneside.gov.uk/universalcredit special category data, and this requires payments. Council tenants can call 0300 123 6633 to set up default is no longer allowed. personal information. The Council’s Data more protection. This includes information rent payments in one quick easy phone call Protection Officer can be contacted at such as trade union membership, religious If consent is used to process personal [email protected] beliefs, political opinions, race, sexual information, any person can withdraw orientation and health. their consent at ANY time. All materials The Information Commissioner acts as should tell people how they can withdraw a regulator and can also be contacted New categories now include genetic their consent - this can be through online, for more information about your rights information and biometrics that are used email, telephone or face-to-face. or to raise any concerns you have about for identification purposes. Consent is not needed for statutory any registered organisation and the Welfare Support Service functions. handling of your personal information Get debt, benefit and money advice by telephone, by appointment, at an outreach session or in www.ico.org.uk your home. This is open to everyone living in South Tyneside. It’s free, impartial and confidential. 0191 424 6040 www.southtyneside.info/welfaresupport Visit www.southtyneside.gov.uk/dataprotection to find out more information about how the Council handles your personal data.

10 www.southtyneside.gov.uk/universalcredit www.southtyneside.gov.uk/dataprotection 11 MAYORAL MEMORIES OF A BUSY CIVIC YEAR Councillor Olive Punchion New Mayor of South Tyneside, Cllr Ken Stephenson and Mrs Mary French have with Mayoress Mrs Cathy Stephenson enjoyed an action-packed programme of key events Welcoming the new and civic engagements. Mayor and Mayoress The new Mayor will be Councillor Ken It has been a real honour 2 Stephenson, who will carry out his civic role with his mum by his side, the to play such an important 1 8 Mayoress, Mrs Cathy Stephenson. role in representing and Born in South Shields, the former serving the people of South Springfield Comprehensive School student 7 went on to work as a production operator Tyneside. We have both in a warehouse environment before dedicating his time to public service. had such a wonderful time Councillor Stephenson has represented meeting people and seeing the Primrose ward of Jarrow since February 2010 and is a governor at all the amazing work that Jarrow Cross CofE Primary School, goes on right across the Epinay School and the Pupil Referral Unit at the Beacon Centre. Borough and it’s a time we 3 4 The Mayoress was also born in South will treasure forever. 910 Shields and, apart from a very brief stint 5 6 living in Washington many years ago, Armed Forces Marking the countdown to she has also remained in the town. Highlights of their year in office include 1Day 2017 6 Christmas in South Shields Councillor Stephenson said: “It is a attending the spectacular Summer Parade, great privilege to be representing the celebrating the first birthday of the Summer Helping to launch the Great Borough. Parade 2017 North Dog Walk Borough’s newest cultural venue - The 2 7 “We are both really excited to be able Word, National Centre for the Written Celebrating the first birthday Stone unveiling for Private to go out and meet the people of South Word, and helping to launch the Great of The Word, National Centre Thomas Young VC Tyneside in what will be a very busy year North Dog Walk. 3 8 for the Written Word of civic engagements and key events. In addition, they have helped to celebrate During her time in office, the Mayor has would like to thank all those who have Laying a wreath in memory of We’ll also be using this time to help the Armed Forces community at events also raised vital funds for her chosen supported the Mayor’s Charity fund, Marking World Diabetes 9Joseph Henry Collin VC highlight all that our great Borough has such as Armed Forces Day, Remembrance charities - CLIC Sargent and the British groups, individuals and local businesses, 4Day with South Shields Town to offer. I’m particularly looking forward Heart Foundation South Tyneside. who in turn, are helping these very ANZAC Day 2018 services and ANZAC Day as well as the Hall lit up blue to seeing the opening of the redeveloped worthwhile charities to continue their unveiling of special commemorative stones “The people of the Borough have been 10 Jarrow hub which is in the heart of my valuable work across South Tyneside.” in memory of Victoria Cross recipients, very generous and for that we are Remembrance ward and to join the rest of the UK in this Thomas Young and Joseph Henry Collin. extremely grateful,” the Mayor said. “I 5services milestone year celebrating the centenary of the end of the First World War.”

12 www.southtyneside.gov.uk www.southtyneside.gov.uk 13 Free events all summer long

New Proms in the Park time and venue Sunday 1 July, 3.30-5.30pm Bents Park FREE Sunday Concerts, Enjoy an afternoon of classical performances, showstoppers and patriotic favourites with the South Tyneside Orchestra at Proms in the Park. Don’t forget to Limited bring a deckchair or blanket and buy a refreshing drink Bents Park, south shields availability Our open-air concerts return with a fantastic line-up in the bar, then sit back and relax… what a great way to Live Music at Sandhaven spend a summer Sunday afternoon! this July! They are FREE to enjoy, but why not upgrade to a Priority Plus ticket. Amphitheatre Gates open approx 12noon for Priority Plus ticket holders and Priority Thursday & Saturday Kids Fun-Fest Live Music in approx 12.45pm for free entry (no tickets required). evenings in june, Tuesdays & Thursdays South Marine Park plus Tickets Until Saturday 8 July Pixie Lott, • Guarantee earlier access 2 - 23 August, 2 - 4pm Saturdays 28 July - 1 September plus Aston Merrygold and into the park to pick the 23 June, 7-9pm Sandhaven Amphitheatre (except 25 August), 2-4pm Join us at South Shields Seafront Phats & Small best spot (will guarantee Always a firm favourite during the school Enjoy live music from some of the area’s your entry if you would like for great free outdoor gigs holidays, Kids Fun-Fest returns with lots great bands, all set to the beautiful backdrop to come along later too) featuring some of the most of fun, games and activities including the of South Marine Park. Brought to you by the The Vamps, talented acts and bands from 15 July • Dedicated bar area & toilets hilarious gunge tank. Friends of North and South Marine Parks. plus The Cutkelvins around the region. Check online for full details. PIXIE LOTT 22 July Scouting for Girls, plus Roachford and The Fizz £5 per person Brass Bands at Sandhaven Amphitheatre Heather Small THE VAMPS per concert Every Sunday in June, July and August (except 1 July) 29 July Under 5's free and Atomic Kitten, 2-4pm (3.30-5.30pm on 8, 15, 22 & 29 July) plus Lemar and Sam Lavery Tickets can only be purchased in advance from: For more details on the South Tyneside Festival: SCOUTING FOR girls • www.ticketmaster.co.uk/ www.southtynesidefestival.co.uk southtynesidefestival or IT’S HAPPENING 0844 844 0444 in south tyneside • In person at the Shop @ The Word South Tyneside Council would like to thank the following organisations for their support of the South Tyneside Festival:

ATOMIC KITTEN Minchella’s Seaburn Ocean Beach Pleasure Park In partnership with: HEATHER SMALL 14 www.southtynesidefestival.co.uk www.southtynesidefestival.co.uk 15 The biggest carnival in the North East

It’s undoubtedly going to be a huge spectacle, with South Tyneside Council again working with creative production company Creative Seed to deliver another huge event. More than 2,000 people will be taking part in it, making it one of the biggest events of its kind around. The Summer Parade has always had the community at its heart so, as well as a number of professional artists from around the country, there are many local community groups and people involved. This event is a true showcase of just what enormous talent and spirit we have here in South Tyneside.

Line the route Make sure you come along and cheer on the carnival parade as it passes through the streets. It starts at 1pm outside of South Shields Town Hall, before travelling along Fowler Street and Ocean Road to the seafront and Bents Park, where there will be lots of free entertainment all afternoon long. Saturday 30 June, from 1-4.30pm South Shields Town Hall to Bents Park Get into the carnival spirit at our Summer Parade, which just gets bigger and more spectacular each year! Don’t miss… FREE You will be amazed by the dazzling costumes, dance, floats and performances, all based around tales of The fun continues all Monsters, Myths & Magic. afternoon in Bents Park. Come face-to-face with a moving phoenix and a Take a selfie with the amazing parade double headed unicorn. Marvel at a magical carriage floats, come and meet Smoked the and be enchanted by sparkling winged fairies. giant dragon and his knight, and enjoy See a giant three-headed golden elephant and the music, refreshments, activities cheer on lots of little and not so little monsters. and entertainment in what will be All of this (and more) in amazing carnival style, a great afternoon. full of colour and energy! One of the highlights will be a stunning interpretation of the classic Greek tale Supported by: of Icarus by the highly acclaimed Southpaw South Dance Company. A spectacular performance Tyneside on what will be a spectacular day!

16 www.southtynesidefestival.co.uk www.southtynesidefestival.co.uk 17 My Uncle Freddie Outdoor Theatre at Tuesday 17 - Saturday 21 July Souter Lighthouse A new comedic play at The Customs Bring along a picnic and enjoy open- House based on the hit Radio 4 series air performances of Alice’s Adventures by Alex Ferguson. Set in 1930s Jarrow in Wonderland (Thursday 2 August, it follows the adventures of 10 year-old 6pm) and Robin Hood & his Merry Men Other things to see Lecky and his imaginative Uncle Freddie. (Sunday 2 September, 6pm). For more To book call The Customs House on details and to book call 0191 529 0902. Great North Feast 0191 454 1234. Saturday 25 - Monday 27 August, and do this summer 10am-6pm Hebburn Carr Ellison Carnival Enjoy the best food and drink from around There’s lots more great events and activities to enjoy during the the area, food challenges and lots more at coming months. Here are just some ideas. Saturday 21 July, from 11am this popular event at Bents Park. Entry is A free fun day at Carr Ellison Park with £2, with free admission for children. funfair, stalls and live music, before Summer at Seashore Safari culminating in a firework display. Check Other highlights Open-air theatre performances, fireside Explore the rock pools along the online for more details. Arbeia Festival coming soon: storytelling, live music and special coastline with a National Trust ranger. Saturday 11 August, 11am-4pm cinema nights are just some of the Always popular events they take place Tremendous Tuesdays Thursday 6 - Sunday 9 & fantastic events to enjoy over the on selected dates during the summer Every Tuesday in school holidays, This popular free event at Thursday 13 - Sunday 16 September coming months at Jarrow Hall. Get and cost £2. Booking is essential, 11am-3pm Arbeia Roman Fort will feature Heritage Open Days yourself along and discover what’s just contact Souter Lighthouse on a Roman-themed market selling Head to South Shields Museum for lots Sunday 9 September on your doorstep! 0191 529 0909. heritage wares, re-enactments, of free fun activities and crafts, all of demonstrations, have-a-go crafts, Simplyhealth which are inspired by the objects and Pepperpot Fayres Fun at the Fair music and lots more fun activities Great North Run As well as the traditional Monday, stories found within their exhibitions and for all the family to enjoy. As well as lots of fun rides, Ocean Saturday 6 - 13 October Friday and Saturday markets, South collections. Additional relaxed sessions Beach Pleasure Park will be hosting Other summer highlights include Shields Market Square will be the for SEND visitors are available 10-11am South Tyneside some special events this summer such as The Gladiator Gauntlet where you location for these special craft and at a small charge, please see website for Restaurant Week visits from favourite children's characters can train as a gladiator (Sunday 12 food fayres. Held on the first Sunday further details. and a mobile petting zone. Check online August, booking essential) and a Sunday 11 November of the month until 7 October (10am- for details. special event on Saturday 18 August Fireworks Display 3pm), they are a great place to pick South Tyneside where you can meet some of the Commemorating the 100th up a special gift for a loved one or a Comedy Festival animals from Roman times and anniversary of the end of nice treat for yourself. Sandcastle Challenge Armed Forces Day Friday 27 July - Sunday 5 August younger visitors can have a mini World War One Check online for more special Parade & Fun Day Friday 6 July, 10.45am-1pm chariot ride. For more details visit Now in its 3rd year the hugely markets around the area, including Sunday 24 June, 10am-5pm arbeiaromanfort.org.uk Over 1500 children from schools popular South Tyneside Comedy For a full list of events the monthly Sunday craft markets at across the region will build and activities across South Celebrate our Armed Forces with a Festival at The Customs House will Re-discover Arbeia Jarrow’s Viking Centre. masterpieces at Sandhaven Beach. Tyneside keep checking: special military parade along South feature some of the best names in There's lots of New displays, Shields seafront, followed by a local, national and international interpretation and a film for www.southtyneside.gov.uk/ King Coal family fun day in Bents Park. There A Funny Thing Happened comedy. visitors to experience and enjoy. will be a classic car and motorbike whatson Until Saturday 29 September Brought to you by Jason Cook, display, live music and lots more to on the way to Durham acts confirmed to join him in the Visitor Information Centre at Commemorating 50 years since enjoy. There is a suggested donation Tuesday 10 - Saturday 14 July, 7.30pm the closure of Whitburn Colliery line-up at the time of going to print When the Boat Comes In The Word on 0191 424 7788 of £3 on entry (under 14s free), with A sketch-based comedy play at the and 25 years for Westoe Colliery include Gary Delaney, Paul Sinha, Thursday 16 - Saturday 25 August all profits going to various armed Westovian Theatre about the Lindisfarne /southtynesideevents this free exhibition at South Shields Carl Hutchinson, Jo Caulfield and forces organisations. Gospels. Tickets are priced at just £8/£9, To mark the centenary of the end of Museum & Art Gallery celebrates the Brennan Reece. @stynesideevents and are available to book by calling the Great War, The Customs House has mining heritage of South Tyneside. It 0191 424 7788. For all the latest news and to book, specially commissioned the first stage Please note: At the time of features paintings by artist Bob Olley Whitburn Festival Fun Day go to www.customshouse.co.uk adaptation of the iconic television drama going to print (May 2018) all and explores the lives of the coal Saturday 30 June, 12noon-4pm series, When the Boat Comes In. Not dates and events were correct communities in the South Tyneside area. There will be lots of fun and activities at to be missed, get your tickets from The but you are advised to check Bob Olley prints are available to buy before you travel. this special event at Cornthwaite Park. Customs House on 0191 454 1234 or from the Shop @ The Word. Throughout June there’s more events to www.customshouse.co.uk. enjoy as part of the Whitburn Festival.

18 www.southtyneside.gov.uk/whatson www.southtyneside.gov.uk/whatson 19 What’s on @ The Word this summer Visit The Word this summer and enjoy a wide Animal Stories Wednesday 25 July, range of events and free exhibitions. 11-12noon and 1-2pm £3.50 per child, £2.50 per adult, Booking is essential To book tickets visit £10.50 family of 4, £1 children www.theworduk.org or pop into the Shop @ The Word under 1, £25 group ticket (10x tickets), Little Red Riding Hood Sessions for suitable for children up to 14 years and Friends young people Get close to some curious creatures at Wednesday 22 August, 11-12noon Suitable for 9-14 year olds this fun, hands-on animal workshop. and 2-3pm. £4 per person Sessions for adults All sessions are suitable for 16 years+ Little Red Riding Hood’s friend Monster Laser Fun arrives to tell us the story but has a Tuesday 14 August (key-rings and coasters) What is a FabLab? problem, there are no pages in the and Thursday 23 August, 1-3.30pm Tuesday 26 June, 4-5pm book! This fast, funny show uses lots (luggage label and earphone tidy) and Thursday 12 July, of slapstick and child participation. £12.50 per person 11am-12noon, FREE StoryWorld offers a unique and immersive storytelling experience where children will T-shirt making workshop Wor Kate: sing, dance, play games and get creative Story writing course Young Writers Thursday 16 August, 1-4pm Fact and Fiction with a range of crafts and activities. with Tracey Iceton storybook masterclass £12.50 per person (additional £4 if you 11 June - October Suitable for under 7’s and their families. 5 week course: 6 and 20 September, 4 and 18 October, 8 November, need us to provide a t-shirt) Our summer sessions are: with Tracey Iceton Marking the 20th anniversary of her 10.30am-12.30pm Learn how to 3D print death, this new exhibition looks at • The adventures of mischief makers, Thursday 2 August, 10am-1pm Wednesday 13 June, 4-7pm and Tuesday £75 per person for full course, Clock-making workshop the life and achievements of literary Friday 3 August £20 per person, suitable for ages 7 years+ 10 July 1-4pm, £12.50 per person suitable for 16 years+ Tuesday 21 August, 10am-4pm great Dame Catherine Cookson. • Tales of space adventures, A fun interactive creative writing and £18 per person (including materials) Friday 17 August storytelling workshop - create cool This crash course on story writing Learn how to Laser Cut • Circus stories, Friday 31 August characters, plan action-packed plots and looks at the maze of plotting, Monday 18 June, 1-4pm, produce a storybook with illustrations. characterisation, narrative structure, If you would like more £12.50 per person On each date, performances will take point of view and setting. information about FabLab visit To book contact Tracey on place at 10.30am, 12.45pm and 2.15pm To book your place contact Tracey on www.fablabtheword.org or Learn how to Vinyl Cut [email protected] email [email protected] £3.50 per child, £2.50 per adult, [email protected] Thursday 28 June, 9am-12noon, £10.50 family of 4, £1 children under 1, £12.50 per person © DC Thomson Ltd (2018) FabLab is sponsored by Science Buddies - Big Book £25 group ticket (10x tickets). History Wardrobe The of Mischief Makers Arts and crafts presents…All There’s more to keep you entertained, Mondays and Thursdays during school Martyn Waites Tuesday 7 August, from our hugely popular exhibitions, holidays, 10-11am and 2.30-3.30pm. 11-12noon and 2-3pm Writers Great and Small Kids’ Activity Area and and Mari Hannah Gaming Zone to our £1 per child, tickets bought in advance £4 per child, £2 per adult, suitable Friday 7 September, 7pm - doors open at NEW Digital Media Wall with from The Word. in conversation for 4 years+ 6.30pm. £6.50 per person lots of colouring and Friday 6 July, £2 per person Explore magical maps and mysterious Children will enjoy a range of Mischief Join us for a fantastic Mischief Maker- A celebration of Northern authors, from drawing activities for landscapes with your own personal Makers, Summer Reading Challenge 2018 Martyn and Mari will take you themed Science Buddies session with the Brontës to James Herriot. Historian kids and our interactive monster. Featuring a giant, interactive crafts at these fun sessions. into the world of their new crime lots of experiments and something Lucy Adlington links costumes and stories touch-tables to explore novels. to take home. in this lively literary show. South Tyneside’s rich book you can make a shadow monster heritage. and create your own story. Supported by Gold Corporate Silver Corporate Bronze Corporate Sponsor Sponsor Sponsor www.theworduk.org /worduk @theword_uk 0191 427 1818 www.theworduk.org

All details correct at the time of going to print (May 2018). Please check the website for any changes to the programme. 20 www.theworduk.org www.theworduk.org 21 Apply for a leisure feel membership great! today! There’s still time to get fit and active ready for summer and we’re here to give you the motivation you need to begin. Become a member of South Tyneside Council’s leisure facilities - take out a multi or duo membership, which © DC Thomson Ltd (2018) can be used across any of our 6 leisure facilities. You can enjoy swimming, saunas, steam rooms, gyms and fitness Children's reading can 'dip' during the classes all across the Borough! summer holidays if they don't have Join the Summer regular access to books and For more information visit encouragement to read for pleasure. www.southtyneside.gov.uk/ The annual Summer Reading Challenge leisure Reading Challenge helps get three quarters of a million children into libraries each year to keep up their reading skills and confidence. Someone is causing mischief in your local library! Because everything changes when we read. This year’s Summer Reading Challenge The Summer Reading Challenge is is called Mischief Makers, inspired by the open to all primary school aged children much-loved iconic children's title Beano, (4-11 years) and is designed for all which celebrates its 80th anniversary. reading abilities. Children who sign-up to the challenge With Swim England will be able to explore a map of Beanotown to find the mysterious buried Summer Reading and the RNLI treasure and become ultimate mischief Challenge - Saturday makers! Dennis, Gnasher and friends will The Swim Safe project is aimed at educating children 14 July to Saturday aged between 7 and 14 years, and their parents, help them solve clues and collect stickers, about the challenges and dangers which are present in having lots of fun and adventures along 8 September Something sporty an open water environment, that are not found in an the way! For more information and updates indoor swimming pool. Sign-up at your local library from 14 July about how the Summer Reading for the kids this The 40 minute sessions are practical, interactive, and read six library books of your choice Challenge will be delivered from the Council’s multi-service ‘hubs’ (The educational, fun and free, and include land-based to complete the challenge. There are safety lessons with a lifeguard and in-water tuition Word, Hebburn Central, Jarrow and summer rewards to collect along the way, and it’s medal when they have completed the Cleadon Park) and the four branch with a Swim England qualified swimming teacher. FREE to take part! challenge. Children can choose from a Our Sports Development Team has put together a libraries run by volunteer based All children who sign-up will receive large selection of books - fact books, joke fun-filled programme of sports coaching courses organisations (Boldon Lane, East Sandhaven Beach a collector folder to keep a record books, picture books, audio books - just and activities across South Tyneside for the summer Boldon, Primrose and Whitburn), of their Summer Reading Challenge as long as they are borrowed from the holidays. The sessions are a great way to keep kids fit, visit www.southtyneside.gov.uk/ • Wed 25 - Sat 28 July, 11am-4pm journey, and will receive a certificate and library. healthy and active, whilst having lots of fun. libraries • Wed 1 - Sat 4 August, 11am-4pm BOOK NOW for one of our sports courses or find out when our Activity Express days will be taking place. Register online at: For booking and course information visit www.swimsafe.org.uk www.southtyneside.gov.uk/sports

22 www.southtyneside.gov.uk/libraries www.southtyneside.gov.uk/leisure 23 “My mam stopping "Eating a healthy smoking” school dinner”

What does it mean to you? Raising

” standards for a re a New innovative project n aim to help young a people leaving care le “G children c The Council has developed an ett nd in South Tyneside Council has been recognised as one of the innovation project called WorkPlace a g which aims to significantly improve fe an sa appr the top two performing Councils for Children's Services the success of South Tyneside's in a entice in the North East and as a result have received a share of young people leaving care to “Living ship” access education, employment Department of Education innovation funding to help drive up and training. This will involve standards at other councils across the country. working with schools and carers to raise the aspirations of looked- “Getting South Tyneside and North Tyneside Both South and North Tyneside Councils after children, the development of Councils have been named as the Children's Services have been rated a bespoke careers advice service the right region's first Partners in Practice along 'Good' by Ofsted with ‘Outstanding' and by working more closely with with 14 others nationally. Working in areas of service. Around 70 per cent of the business community to create help when partnership with central government, council Children's Services nationally opportunities for work. both councils will work with other local have been rated 'Requires Improvement' I needed it” authorities whose Children's Services or 'Inadequate' and the Alliance will are facing challenges as well as support be supporting some of these councils the development of national policy to drive up standards, and improve on children's social care, test out outcomes and life chances for children innovative practice and enable and young people. The two councils, “Enjoying my Access a wide national government to understand working in partnership as the Tyneside The Council is committed to giving South range of information and the opportunities and challenges Alliance, have made a commitment to Tyneside's children and young people foster placement” across the country. work with around ten other councils the best start in life and helping them to support for your family during the two years of the programme. aspire to a bright and prosperous future. www.southtyneside.gov.uk/ 24 beststart www.southtyneside.gov.uk 25 South Tyneside www.southtyneside.gov.uk/adoption

Adopt Put yourself in the picture

South Tyneside Council welcomes people from all walks of life to become adopters. An image of how the new school might look If you can offer a loving and caring family The new school will initially cater for home to a child or siblings and would like 630 pupils between the ages of 4 and more information please contact us on 11 and will help to accommodate new families moving into the area. There will 0191 423 8500 New school be three classes in each year as well as a nursery, initially with 26 places. The www.southtyneside.gov.uk/ move to incorporate an additional class in adoption each year reflects the expected increase in for Hebburn pupil numbers as a result of new housing developments in Hebburn. Plans to invest in a new school in Hebburn Headteacher Mr Michael Arthur said: "This is an amazing opportunity for the children have been given the green light. of Toner Avenue. They deserve the very best learning environment and the new In partnership with the government, South Tyneside school will provide them with just that. Council is investing funds into a new school to replace "We are all very excited about the the current Toner Avenue Primary School in Hebburn. project and the plans show that soon This investment plan has been approved by the Council’s Toner Avenue will be a state-of-the-art Planning Committee. building for the children to learn, flourish The current school, which is in a poor state of repair, will be demolished and a and excel in." larger replacement built to the rear of the existing school. Children will continue to use the existing school while the new school is under The new school will feature: construction with a plan in place to ensure • A two-storey teaching block • A secure Early Years garden there is minimal disruption. Construction • A double height hall which will • A 44 space staff car park is expected to start later this year. also be used for community use • 80 cycle spaces The Council is committed to meeting the educational needs of families in the • Playing fields • A separate 34 space car park Borough and giving children the best • Hard play areas for pupil drop off/ collections start in life. • A multi-use games area Ofsted rated Outstanding

26 www.southtyneside.gov.uk www.southtyneside.gov.uk/adoption 27 Foster | South Tyneside council Changes to free school

meals criteria I am currently claiming free school meals - what does this mean for me? Most people won’t be affected by the new criteria. If you’re currently claiming free school meals but don’t meet the new criteria, your child will continue to receive free school meals until the end of the Universal Credit rollout period. This will apply even if your earnings rise Have you had above the new threshold or if you stop South Tyneside Council Catering Services being entitled to Universal Credit. The School Menu September 2017 to July 2018 rollout period is currently scheduled to

Great lunches for a meaningful South Tyneside children! end in March 2022. Once Universal Credit is fully rolled out, your child will keep their free school day? With thanks to Hedworthfield Primary School meal until the end of their current phase of education, i.e. primary or secondary. The government has changed the eligibility criteria for free school meals. The changes and how they might affect you Only the best food will are detailed below: do for South Tyneside's children and young people. What are the All children in Reception, Great quality food as part of a new eligibility criteria? Years 1 and 2 are entitled to free school meals. balanced lunch can positively affect Children are entitled to receive free school your child's concentration, mood, meals if they or their parents or guardians behaviour, health, growth and even receive any of the benefits below: I don’t currently claim free their ability to learn in school. We • Universal Credit, provided they school meals - what does prepare freshly-cooked meals using have an annual net earned income this mean for me? the best possible ingredients supplied not exceeding £7,400 (£616.67 per by local and regional suppliers. month) If you think you might be eligible for • Income Support free school meals, submit a claim to • Income-based Jobseeker’s Allowance your school. Your school should have a Where can I get more • Income-related Employment and form you can use. The information you Support Allowance provide will be used to check if you are information? Give children a better future, gain • Support under Part 6 of the in receipt of a qualifying benefit and, if Please speak to a member qualifications and be rewarded. Immigration and Asylum Act 1999 you are on Universal Credit, that your of school staff • The guarantee element of earnings do not exceed the threshold. If 0191 423 8500 Pension Credit you claim Universal Credit, your earnings Call the Council’s Contact Centre on 0191 427 7000 www.southtyneside.gov.uk/ • Child Tax Credit, provided they are will be assessed from up to three of your last Universal Credit assessment periods. fostering not also entitled to Working Tax Credit customerhelp@ and have an annual gross income of If you are eligible, your school will be southtyneside.gov.uk no more than £16,190, as assessed notified, your child will receive free www.southtyneside.gov.uk/ by HMRC school meals and the school will receive schoolmeals • Working Tax Credit run-on - paid for extra funding. 4 weeks after you stop qualifying for Working Tax Credit

28 www.southtyneside.gov.uk/fostering www.southtyneside.gov.uk/schoolmeals 29 Mate crime occurs when Be aware of a person is harmed or taken advantage of by someone they mate crime thought was their friend.

Some people pretend to be your friend and then they can start to be nasty, say hurtful things, take things from you and bully you into doing things you do not want to do. There are different types of mate crime: Theft/financial abuse: The abuser might demand or ask to Special Educational Needs be lent money and then not pay it back. The perpetrator might misuse the property of the vulnerable adult. This and Disabilities (SEND) Physical assault/abuse: The abuser might hurt or injure the is called vulnerable adult. The Local Offer provides information for families, parents or carers with Harassment or emotional abuse: The abuser might Mate Crime A o a f r children and young people aged up to 25 who have Special Educational manipulate, mislead and make the person feel worthless. and it is a L c l O fe Needs and Disabilities (SEND) and includes details about: Sexual assault/abuse: The abuser might harm crime! or take advantage of the person sexually. for families and • Education, Health and Social Care • National and regional services available young people • Benefits and allowances • Information about your rights • SEND events and activities

Find out more about the Local Offer: www.southtyneside.gov.uk/sendlocaloffer 0191 424 6345

There is a jam-packed programme Report this! of events this Learning Disability Make sure the police Week in South Tyneside! know what is going on. Events include sports sessions for all ages - including Contact Police on 101, in an emergency call 999. a mini triathlon, information sessions on employability, Or call the Let’s Talk team if you have coffee mornings, a film-making class, the Learning any suspicions on 0191 424 6000. 18-24 June 2018 Disability Week Ball, performances at the Amphitheatre, a bowling evening and more! For more information visit To find out more about what’s on, visit: www.southtyneside.gov.uk/ www.southtyneside.gov.uk/LDWeek mate-crime

30 www.southtyneside.gov.uk/sendlocaloffer www.southtyneside.gov.uk/mate-crime 31 Animal Meet Licensing Residents and the landlords prosecuted Beat The Council takes a strong stance against residents who fail to keep their Police are working with South Tyneside community clean and tidy. Council and partners to make sure that residents feel Since the start of 2017 the Council has successfully prosecuted 37 cases under safe in their community. the Environmental Protection Act 1990, the Prevention of Damage by Pests Act 1949 and the Anti-social Behaviour The police are holding drop-in sessions for residents to come and talk to their Crime and Policing Act 2014, for offences Neighbourhood Officers across the Borough on a monthly basis. Residents are relating to the accumulation of rubbish encouraged to go along to these sessions and speak to officers about any issues that Did you know the law is changing? and other materials causing public health are affecting them or the area where they live and to obtain crime prevention advice. nuisance and attracting vermin. Don’t miss the opportunity to talk one-on-one with your local officer. The image above shows the level of Changes tightening up laws Dog day care Check out the 2018 drop-in sessions below: rubbish that the Council has been on pet welfare standards will All dog crèches including those The Word, Saturday, Ocean Road Community dealing with and whilst court action is simplify how dog breeders, pet operating from domestic homes must 11am-1pm Centre, Tuesday, the last resort, the Council is prepared shops, dog and cat boarders and be licensed. to prosecute. Tips to buying a Open to all residents 12noon-1pm riding stables are licensed. • 14 July Open to all residents These prosecutions have resulted in healthy puppy • 18 August fines and costs in excess of £13,000. Going on holiday? • 3 July The Animal Welfare (Licensing of • Go to a reliable and reputable • 22 September • 7 August Residents and landlords are given the Activities involving Animals) (England) breeder All businesses boarding cats and/or • 27 October opportunity to dispose of the rubbish dogs must be licensed including those • 11 September Regulations 2018 comes into force on 1 • Be prepared to wait • 1 December in an appropriate way, but if these October 2018. The changes modernise • Always see the puppy with its mother operating from homes. Before boarding requests and warnings are ignored, the existing outdated licensing system your pet, you should check that the Mortimer Community • Ask to see the relevant health test South Tyneside College, the Council has no other alternative and are clearer about good animal certificates for the puppy’s parents premises are licensed. You can do this College, Friday, but to prosecute. by either asking to see the licence or by Thursday, 12.30pm-1.30pm welfare practices - particularly internet including hip and eye scores 12noon-1.30pm sales and pet businesses operating contacting the Council. Open to students and staff • Never buy a puppy from a car park Open to pupils and staff from homes. or service station The changes mean that all pet • 2 August • 3 August • Be suspicious if there are several businesses will be subject to the same • 6 September • 7 September Buying a puppy? different breeds at the premises strict licensing criteria ensuring they • 11 October Report it adhere to good practices in animal • 12 October If you are aware of a build-up of • Imported puppies must be at least • 15 November rubbish, report it. All information The changes introduce tougher dog health and welfare. • 16 November 15 weeks old - younger and they • 20 December is treated as confidential. Please breeding licensing rules meaning it are illegal and could be taken • 21 December give as much detail as you can. will be illegal to sell puppies under from you eight weeks old. Anyone breeding For further information email • Consider rehoming an older dog environmental.healthmailbox@ To report a crime or anti-social behaviour always call 999 in an 0191 427 7000 or selling three or more litters a year or breeding dogs and advertising a • If you have any doubt then do not southtyneside.gov.uk emergency or 101 in a non-emergency. 07786 200 802 buy the puppy business of selling dogs will require a You can report animal welfare For further information visit www.northumbria.police.uk/news • If the particulars of sale seem too www.southtyneside.gov.uk/ licence - look out for the breeders licence concerns to the Council’s Contact good to be true - then they reportit number on adverts. Centre on 0191 427 7000. probably are

32 www.southtyneside.gov.uk/reportit www.southtyneside.gov.uk 33 What can I do to help keep beaches clean? • Don’t leave litter • Bag any waste and deposit it in the bins provided Your litter, • If bins are full take your waste to the next available bin or take it home to 0191 427 7000 deposit in your bin • Do not take glass on to the beach your area, • Only disposable BBQs are allowed on the beach; make sure you dispose of the waste from these sensibly Preloved items • Dogs are not allowed on Sandhaven your responsibility Beach between 1 May and 30 September between the hours of 8am for sale New Government rules were introduced in April to help and 6pm On site at the Recycling Village is The combat littering. The maximum fine for on-the-spot • Check before you leave. Have you Groundwork Shop selling a variety left anything other than footprints? of preloved items. littering has risen from £80 to £150. If so please clean up Opening Times: Monday-Friday 9am- 5pm (closed for lunch 12noon-1pm) Levels of litter in England have improved very little in the past 12 years. and Saturdays 10am-4pm. The best estimates for the total cost for the country as a whole range from £717million to £850million. Your roads The shop takes in a variety of donated goods that are safety checked and We can all help combat litter by not littering and by reporting those who do litter. cleaned before being put on sale. The profit from sales is donated to Recycling Village Groundwork South Tyneside & Newcastle Your area Your beaches to fund community projects around Residents of South Tyneside can dispose of their household South Tyneside. waste and recycling at the Recycling Village at Middlefields. If you would like information about our current stock please call The Drivers who allow litter to be thrown The site is open every day of the year except Christmas Day: Groundwork Shop on 0191 455 5517. from their cars now face fines under If you are interested in learning more new Government rules, even if it is the Mon-Sun, 9am-6pm | Bank Holidays, 8am-6pm about Groundwork projects please passenger. Drivers could be charged contact: The Eco Centre, Windmill Way, up to £100 for littering from a car and Many different materials are accepted at the site including: We now accept Hebburn, Tyne & Wear, NE31 1SR, South Tyneside Council is taking a • Tex tiles and • Tim ber and 0191 428 1144. South Tyneside Council and South no-tolerance approach to this. shoes wood mattresses For a price list visit Tyneside Homes have dedicated teams working hard to keep our award-winning Littering spoils our communities, • Books and discs • Cardboard www.southtyneside.gov.uk/ and carpets! recycle With more visitors and residents beaches clean during the summer season. beaches and parks, has a devastating • Batteries • Metals enjoying South Tyneside’s parks and effect on wildlife and wastes beaches in the spring and summer it’s What impact does litter have taxpayers’ money clearing it up. • Gas bottles • Electricals more important than ever that everyone on our beaches? • Car batteries • Fluorescen t • Mixed plastics A-Z does their bit. Make sure you bag any Litter on beaches not only impacts on • Engine oil tubes and light • Rubble and waste and leave it in the bins provided bulbs bricks how the beach looks, but it can result in • Tyres guide to or take it home to put in your bin. reduced visitor numbers and affect the Report it The Council provides and empties bins local economy - would you return to a All information will be treated as For a full list of what can be disposed and recycling on a regular basis to try to stop people dirty beach? confidential. Please give as much recycled at the Recycling Village along with top Check our A-Z guide to find out what dropping litter in public places. If you It can also impact on the safety of detail as you can. tips for recycling at the Recycling Village visit items go in your blue recycling bin, see anyone littering or an accumulation people who use the beach. Discarded www.southtyneside.gov.uk/recycle of litter you can report it online, over the cans and bottles can cause injury and 0191 427 7000 green garden or grey household bin. phone or by text. Please note down as The busiest times are at weekends, so if you want Our list has over 250 items! can have devastating effects on the 07786 200 802 to come when it's quieter try during the week many details of the event as possible. All marine wildlife that eat the litter thinking www.southtyneside.gov.uk/ before 11am or after 4pm. reports will be kept confidential. that it is food. www.southtyneside.gov.uk/ reportit recycle

34 www.southtyneside.gov.uk/reportit www.southtyneside.gov.uk/recycle 35 Don’t fall for it! We all need a leg to stand on! Living better lives It is difficult to keep our balance if we are having problems with our feet or shoes. If you or someone you care for is unsteady on their feet, here are some things you could look for: Their Feet Wise and Unwise choices in South Tyneside • Are there any numb spots? • Has the shape of the foot changed? Adult Social Care is changing and to support our new way of working we have set This new way of working really does • Is there any hard skin? up two innovation sites that are working differently using three conversations. The focus on the individual and their own innovation sites are a new way of working and engaging with people to look at how circumstances. • Are the nails thick or overly long? we provide information, advice and support to promote their independence and • Are there any sores that are new or won’t heal? The results from the innovation wellbeing. This way of working really allows us to get to know people and what is • Are they painful anywhere? Which of these is a wiser choice? sites are positive and have shown a important to them. Poorly fitting footwear can be the cause of many foot dramatic increase in customer and staff problems: blisters, callous, pain, deformity, strains, and sprains. One innovation site is based in Jarrow satisfaction. Staff can now be creative, What Can You Do? and the other covers Whitburn, Boldon go the extra mile, genuinely get to About our three • Feet should be looked over regularly, daily if What makes a safer shoe? Colliery, Cleadon and East Boldon. know people and what’s important to one is diabetic! The innovation sites look at a new them, spend time with residents rather conversation model • They should be washed daily with lukewarm • A firm, cushioned heel to provide stability approach to supporting adults to than a one-off visit and achieve better • A secure fastening to “hold” your foot live as independently as possible by water and mild soap The first conversation, when outcomes for those needing our support. • Toe space that allows function people initially approach adult understanding their strengths and • Dry feet carefully, including between the toes We are still learning from our innovation • A broad heel to maximize contact with the ground social care, asks: resources available to them. to prevent athlete’s foot sites and we are continually reviewing • Avoid direct heat, sunlight, or cold as these “How can I connect you to the The work within the innovation sites the findings and drawing on the learning can damage delicate skin things that will help you get on with provides an opportunity for early contact to make sure that we are implementing What makes a shoe more risky? your life - based on your assets, with people to focus on ways to increase the very best approach for residents in • Shoes without backs provide no stability strengths and those of your family independence and address support South Tyneside. We hope to look at more When should I see my • A lack of a secure fastening means feet can slide out needs before they escalate. and local community?” innovation sites across the Borough for GP or Podiatrist? • A narrow or high heel increases the risk of strains The new way of working allows our residents in the future. • Any new swelling, heat, pain or odours and sprains Conversation two, when a social care staff to spend more time person's situation changes, or • Any change in colour (bluer, redder, whiter than usual) • Narrow toe spaces don’t allow proper function and can with individuals and work with them in Call our Let’s Talk team on impair balance they are in crisis, asks: a different way - it focuses upon using 0191 424 6000 or email • Blisters, cracks, callous, abrasions, discharge • Thin soles offer no protection (but soles that are too thick “What needs to change to make the resources and assets available to a [email protected] or ulcerations appear you safe and regain control?” person and connecting them into their can feel like walking in a bouncy castle!) communities. The model ensures we For more information visit www.southtyneside.gov.uk/ Conversation three, about the don’t plan for the long-term during times Take more control of your life by being stronger, steadier, and more active! longer term situation, asks: of crisis, but where support is needed on betterlives “What does a good life look like?” an ongoing basis - this is informed by knowing what a good life looks like to This message comes from South Tyneside Public Health, South Tyneside NHS Foundation Trust and Age Concern Tyneside South. the person. Special Thanks to Dr Christine Scott for her specialist input.

36 www.southtyneside.gov.uk/betterlives www.southtyneside.gov.uk 37 Looking after your h ealth and wellbeing The Council is driving forward the public health agenda and residents can look forward to improved health and wellbeing thanks to a range of initiatives that are taking place across the Borough. South Tyneside

Exercise made easy Adults consume around a quarter (20- 25%) of their calories from eating out, Throughout June 2018, Public Health England are encouraging adults to get Aim for 400-600-600 with many unsure how many calories more active by brisk walking through the promotion of the Active 10 app. they need each day. The 400-600-600 Public Health England has launched its new ‘One You’ campaign campaign aims to make you more Active 10 first launched in August 2017 However, a brisk ten minute walk can other forms of physical activity to help tackle the ‘calorie creep’ that sees 69.4% of adults in aware of the calories you consume on and achieved over 500,000 downloads make a huge difference to your health into their daily routine. the go and to make healthier choices as well as significant national media - it gets the heart pumping faster, can South Tyneside overweight or obese. To help, people are being encouraged easier, whether picking up breakfast on coverage. It was also recently the focus make you feel better, more energetic to download the ‘Active 10’ app. When we're out and about it's easy to Excess calories are contributing to the way to work, having lunch at your of the BBC programme ‘The Truth About and improve your mood. Over time, eat more than we should - on average the growing obesity problem, causing desk or buying everyday meals. Getting Fit’. brisk walking can help to lower the risk This free app shows how much brisk of serious illnesses like heart disease walking you’re doing, when you can we're eating an extra 200-300 calories a range of health issues including heart For most people, grabbing lunch is Modern day life makes it hard to be and type 2 diabetes. increase your pace and how you can every day! disease, type 2 diabetes and some the norm - but consuming too many healthy, so it’s not surprising that most fit more brisk walking into your day. cancers. As well as setting people calories is easier than you may think. of us are not fitting enough physical The 'One You' campaign is encouraging The new campaign promotes a simple It also sets goals and provides hints up for a lifetime of ill health, treating Something as common as a meal deal activity into our days. Sitting down at adults to start improving their health message - aim for 400-600-600. and tips to keep you going, and has obesity is costing the NHS around of a sandwich, a sugary soft drink and work and commuting by car or public by walking briskly for 10 minutes each This tip will help you to stay on track been endorsed by the Royal College of £6billion per year. a packet of crisps can contain around transport means we’re not active for a day. Incorporating a ten minute brisk at mealtimes. That's around 400 General Practitioners. calories for breakfast, 600 calories 800 calories. lot of the working day and technology walk, or more, into daily life is a small for lunch and 600 for dinner - leaving allows us to shop and stay in touch change that can have a big impact, room for a couple of healthy snacks without ever having to leave the sofa. particularly for those that struggle to fit and drinks.

The recommended daily intake is: To download the FREE Active 10 app visit the App Store and search for Active 10 2,000 calories for women For more information about Active 10 visit www.nhs.uk/active10 2,500 calories for men For more information and advice visit www.nhs.uk/oneyou/eating

38 www.change4lifesouthtyneside.co.uk www.change4lifesouthtyneside.co.uk 39 Celebrating a healthier South Tyneside The Council recognises schools, workplaces and Getting started organisations in South Tyneside who have achieved the is simple Healthy School Award, Better Health at Work Award or STEP 1: SEARCH Change4Life Quality Standard. Open the Alexa App on your smartphone, tap ‘skills’ in A celebration event, held at South Shields Town Hall, is a chance for the menu and search for representatives from the schools, workplaces and organisations who are receiving Breastfeeding Friend South Tyneside NHS Foundation Trust has achieved awards to be recognised for their efforts over the past year. the Better Health at Work Award Ambassador status STEP 2: ENABLE Better Health at Work Award Tap ‘enable’ The North East Better Health at Work Award is an established and evidence-based STEP 3: TALK workplace health improvement programme. Last year ten South Tyneside companies Just say, “Alexa, open achieved the award and this year there are 26 companies engaged in the process, Breastfeeding Friend” to open including the Council with a total employee reach of over 11,000 people. the skill. Use the menu or ask Alexa a direct question, for The award starts with a company attaining Bronze with further levels including example “Alexa, is my baby Silver, Gold, Continuing Excellence, Maintaining Excellence and finally Ambassador. Breastfeeding friends getting enough milk?” Companies involved in the scheme The following companies have recently Public Health England recommends exclusive in 2017 include: signed up to the award for 2018 and as In 2017 Jarrow School achieved the Healthy School Award • Arts 4 Wellbeing a new organisation they will be starting breastfeeding for around the first six months. This new service is an addition to at Bronze level: • Bliss=Ability Breastfeeding boosts a baby’s ability to Breastfeeding is a skill that needs to the Start4life Breastfeeding Friend Healthy School Award • BT South Tyneside • EC Outsourcing fight illness and infection, and babies be learned by both mother and baby Chatbot which is accessed through • Expedient Services • First Contact Clinical who are not breastfed are more likely and evidence has shown that getting Facebook Messenger, the relaunched The Healthy School Award embeds Start4Life website, the Start4Life • Ford Aerospace Ltd • Groundwork to get diarrhoea and chest infections. the right support enables mothers to best practice in health and wellbeing breastfeeding leaflet and the Start4Life • Legal Aid Agency • Jarrow School Breastfeeding also lowers a mother’s breastfeed for longer. As part of the across settings where children and Information Service for Parents which young people learn - the Council • Paragon Customer Communications • South Tyneside Homes risk of breast cancer and may reduce range of support from Start4Life, a the risk of ovarian cancer. new 24/7 Breastfeeding Friend is now provides tailored emails to new and currently boasts 100% engagement • Port of Tyne • St George & Riverside available on Amazon’s Alexa Skill Store. expectant parents. with schools and children’s centres in • St Marys RC Primary School Medical Practice However, just 44% of mothers are It is not uncommon for mothers South Tyneside. • Stagecoach South Shields • TSG Marine still breastfeeding at 6-8 weeks. • St Wilfrids RC College to experience setbacks with • South Tyneside Clinical breastfeeding, often unanticipated, • Tyne & Wear Fire Rescue Services Schools are asked to hit a number Commissioning Group and when they occur mothers can tend • Whitburn CoE Academy of standards in four areas: • South Tyneside NHS Trust to give up. The suite of digital tools • Healthy Eating • Tyne Coast College has been developed to complement • Zenith People Ltd support from health professionals and • Physical Activity breastfeeding specialists by guiding • Emotional Health & Wellbeing new mothers through their first weeks Achieving a quality standard of breastfeeding, and providing help at • Personal Health & Social any time of the day or night. Education For organisations in the Borough that offer Change4Life interventions, a quality standards framework was designed. Change4Life interventions include smoking To find out more about the cessation advice and supporting healthier lifestyles. Organisations that attend Breastfeeding Friend from Once achieved, the Healthy Schools the Change4Life training, and offer services in line with this, are awarded a Start4Life or to access general status will last three years. plaque to advertise that they have achieved the Quality Standard. advice about breastfeeding visit www.nhs.uk/start4life For more information visit www.changeforlifesouthtyneside.co.uk

40 www.change4lifesouthtyneside.co.uk www.change4lifesouthtyneside.co.uk 41 Going on holiday ? Don’t forget to pack your summer first aid kit. Find out more at urgentoremergency.co.uk or call 111

Prescription changes to free up £ millions for South Tyneside GPs frontline healthcare The NHS is set to free up almost The new guidance will mean that set to go online £100million a year for frontline for most patients, over the counter care by curbing prescriptions for medicines will not usually be ‘over the counter’ medicines for prescribed for conditions that will minor ailments like hay fever and clear up on their own (like sore Patients could soon be able to access GP services online constipation. throats, coughs and colds) or can be easily treated at home with items The NHS currently spends £2.8million purchased from a pharmacy, such as You chat with friends online, you pay Using the new system, if you send a That could mean a more convenient every year on constipation - enough indigestion, mouth ulcers and warts. the bills online…now patients in South query to your practice, they will be service, as well as less pressure on busy to fund around 900 community Tyneside may soon have the chance to able to call you for further details, offer A&E departments. nurses - and £3million on athlete’s The new guidelines will not affect contact their GP practice online too. online advice, make a face-to-face The first five practices in South Tyneside foot and fungal infections - enough prescribing of over the counter appointment or arrange a prescription. A new system will be tested in five local preparing to test out the service later to pay for 810 hip operations. items for longer term or more practices this year, allowing patients to As a patient, you can already go this year are Marsden Road Health complex conditions, where minor The savings will enable the NHS to access health services online. That could online to book GP appointments, Centre, Imeary Street Practice, Victoria illnesses are a symptom or side invest more in the services that are include requesting an appointment, order repeat prescriptions and access Medical Centre, Ravensworth Surgery effect of something more serious, or most needed such as new cancer finding information about a health your records - and this new option and Wawn Street Surgery. where a clinician feels the patient is treatments and improvements to condition, sharing symptoms with a GP will provide another handy choice for not able to self-care due to medical, Practices will notify their patients mental health services. or nurse, getting self-help advice, or busy modern lifestyles. mental health or social vulnerability. as the scheme gets underway - and being signposted to the right service we’ll provide further updates in this for your needs. newsletter and local press.

42 www.southtynesideccg.nhs.uk www.southtynesideccg.nhs.uk @STyneCCG 43 housing Over 55 and interested matters in a range of impressive, South Tyneside Homes’ newsletter - Housing Matters - has been merged with South Tyneside Council’s newsletter to deliver cost efficiencies and savings. Key information affordable, rented housing? and stories for South Tyneside Homes’ tenants are featured on pages 44-47.

Our Housing Plus Service supports independent living and offers a range of services and social opportunities to support a happy, healthy and more active life.

Many of our schemes have conservatories, sensory gardens, scooter store areas and Wi-Fi to use in New homes for communal areas as well as PC access. All tenancies also have access to support through a 24-hour system and the New quality, affordable homes advantages of modern day telecare older people developed for residents aged over 55 opportunities. We have something to suit a wide range of needs. Working in partnership with South Tyneside Housing Ventures Trust Ltd and South Tyneside Housing Plus brings you a range of modern one and two-bed apartments Council, the South Tyneside Homes Property Services team has recently completed construction and bungalows. Plan your future and of two bungalows and two apartments in Edhill Avenue, Simonside. make sure it’s a happy, healthy one. This is part of a five-year plan to create more affordable new homes within South Tyneside. The two-bedroom Brian Scott, Company Secretary of South Tyneside 0300 123 6633 properties offer quality homes to residents over 55. The Housing Ventures Trust said: www.southtynesidehomes.org.uk/ project has also been a fantastic opportunity for our trades’ “The Borough’s population is ageing and developments housingplus teams to build new homes and has allowed our apprentices such as this help provide the kind of accommodation that to learn and develop new skills in construction. older people want and need and that will help promote The development project was awarded £80,000 in grant independent living. funding from Homes England. “It is a huge challenge to build the affordable homes we L-R Housing Plus tenants George Landles, Christopher need and the establishment of the Ventures Trust has been Legge and Ken Mayne enjoy gardening together in a great leap forward in meeting that demand.” their spare time

44 www.southtynesidehomes.org.uk www.southtynesidehomes.org.uk omes.org.uk 45

Assistant Chief Fire Officer John New sprinkler systems Baines said: “ Fire and Rescue Service strongly promotes the retro-fitting of for high rise buildings sprinklers to enhance the fire safety Trainees Daniel O’Neil (front), Josh Brennan (left) and Ryan Potter (right) taking part in a joinery workshop practicing fitting doors and skirting boards in existing buildings, on a risk assessed basis. Extensive evidence Work has started on the installation of new sprinkler systems and indicates that on 99% of occasions alterations to the fire detection systems in the four high-rise buildings in when sprinklers operate they either South Tyneside; starting with Durham Court in Hebburn and followed extinguish or contain a fire making them very effective for life and Trainees working towards success by Monastery Court, Wilkinson Court and Ellen Court in Jarrow. property safety. Following consultation with Tyne and reliable and the chances of an “The National Fire Sprinkler Network Wear Fire and Rescue Service and an accidental discharge are 16 million "There could be some future leaders in highlights that the typical damage In October last year South Tyneside Homes recruited seven ambitious independent Fire Consultant, detailed to one. The sprinkler system will be the group, if this is the career path they in a dwelling without sprinklers design work is being completed by a installed in both communal areas youngsters to help them gain work experience in several trades wish to pursue and I wish them all the is 21 square metres, whereas specialist sprinkler installer to ensure and apartments and there will be while working towards their Level 2 NVQ Diploma in Maintenance best in whatever career path they take.” those fitted with sprinklers see the a quality, fit-for-purpose installation is work carried out to the fire detection damage retained to 4 square metres Operations (Constructions) and Functional Skills in English and Maths. Daniel O’Neil, Trainee, said: “Thanks carried out within our buildings. system, to allow the two systems to (a typical 1 bedroom flat is 45 to the traineeship I’ve gained more communicate with each other. The installation of automatic sprinklers square metres). The trainees have gained on-the-job Many of the trainees are working knowledge of all of the trades within the is a recognised method of improving the We will try to keep disturbance to training in trades such as joinery, to complete their NVQs and have company, which will help me and the “Simply put, sprinkler systems levels of safety for both residents and residents to an absolute minimum plastering, painting and have taken applied for South Tyneside Homes’ other trainees to become employed.” save lives, reduce injuries, protect part in estate tidy-ups while working Apprenticeships programmes. firefighters in large complex buildings and will offer support during delivery homes and businesses and improve alongside our Handy Estates team. The On completion of the traineeships, South such as our high rise. A sprinkler head of the works. We intend to complete firefighter safety.” Karen Hollender, Social Enterprise trainees will be carrying out regular Tyneside Homes hopes to offer future is activated by the heat from a fire and a trial apartment for residents to view Manager, said: “I can see what the opportunities for young people, long only the sprinkler head in the area of a completed installation. We will clean-ups of communal areas. Work is expected to be complete traineeships and prospect of securing term unemployed people or ex-service the fire would discharge - not the whole keep tenants informed throughout by June 2019. The trainees have also been involved in an apprenticeship means to the trainees personnel hoping to gain valuable work property or building as is sometimes the process. taking part in fencing, joinery, painting and have watched their confidence build experience. believed. Sprinkler systems are very and plastering workshops aimed at as they train and gain understanding of increasing their knowledge of the trades. the trades and the working environment. Find out more about sprinkler systems at www.bafsa.org.uk/sprinkler-systems/sprinkler-facts/ For home fire safety and prevention visit www.twfire.gov.uk/community-safety/prevention/your-home

Like South Tyneside Homes on facebook For all South Tyneside Homes enquiries: 0300 123 6633 Stay up-to-date with the latest news and services from your housing company. [email protected] www.southtynesidehomes.org.uk

46 www.southtynesidehomes.org.uk www.southtynesidehomes.org.uk 47 Make sure you’re registered to vote Look out for the household enquiry form coming through your door soon. Your future your ote In July the electoral registration office will send a household enquiry form to every residential your choice property in the Borough. The form lists all the people living at your property that we currently have on the register of electors. You should check the details printed on it and respond as soon as possible - even if there are no changes. You can respond online, by phone or by post. More details on how to respond will be printed on the form.

Contact the Electoral Registration Office 0191 424 7230 www.southtyneside.gov.uk/elections

We have changed the format and paper stock of the South Tyneside newsletter to make sure we keep costs down and provide you with as much news and information as possible. If you live in South Tyneside and don’t receive this newsletter to your home address by Friday 15 June 2018, or if you would like to provide feedback or comments, please call 0191 427 1717 or email [email protected] to let us know. If you would like the newsletter in a different format we can arrange this for you. If you would like to receive enewsletters from South Tyneside Council visit www.southtyneside.gov.uk/email This issue includes information from South Tyneside Homes, if you have any queries please call 0300 123 6633 or visit www.southtynesidehomes.org.uk

5979