1 – Find the Gateway (Router) Address Open the DOS Command Prompt window as follows -

Windows XP Click the Start icon in the bottom left corner of the screen and then select Run...

The Run dialog box will open. Type cmd in the box and press Enter or click OK. The DOS Command Prompt window will open.

Windows Vista / Windows 7 Click on the Windows icon in the bottom left corner of the screen. Type cmd into the search box and press Enter.

The DOS Command Prompt window will open.

Windows 8 Push the Windows button on your keyboard or click the Windows icon in the bottom left corner of the screen if there is one visible. Type cmd once you see the Start screen and press Enter.

The DOS Command Prompt window will open. In the DOS Command Prompt window, type ipconfig and then press Enter. You will see information relating to the computer’s network settings.

The IPv4 Address is the local IP address of the computer you are using. The Gateway address is the router’s address. The DVR's IP address needs to be in the same range as these – i.e. the first three numbers need to be the same, but the last one different. If ipconfig returned a Gateway address of 10.10.0.1, the DVR would have an address of 10.10.0.xxx where xxx is between 2 and 254.

In the above screenshot, the PC's IP address is 192.168.1.77, the Subnet Mask is 255.255.255.0 and the Gateway is 192.168.1.254.

The DVR's IP address will begin with 192.168.1.xxx where xxx is between 1 and 253, but it cannot be 77 as this is already assigned to the PC. It is recommended to select an address that ends in a high number (close to 253) as this is most likely not already in use. You can check to see if an IP address is available by ‘pinging’ it. In the DOS Command Prompt window, type ping, followed by an IP address (e.g. ping 192.168.1.250) and press enter. If you get no response, there is no device at this IP address and it can be used for the DVR.

We will assign an address of 192.168.1.250 for this example to the DVR. The DVR's Gateway and Subnet Mask will be the same as the PC’s, so in this case, the DVR's network settings will be as follows:

IP Address – 192.168.1.250 Subnet Mask – 255.255.255.0 Gateway Address – 192.168.1.254

2 – Enter Network Settings Into DVR Move the mouse pointer to the top of the screen to bring up the menu shown below:

Click on the icon at the far left of the menu. If prompted, enter your user name and password (the default user name is admin and the default password is 12345). Click on Configuration on the main menu that appears and then Network. The network configuration menu will open.

Enter the IP Address, Subnet Mask & Gateway Address (as decided upon previously) for the DVR and click Apply. Make sure the preferred DNS server is set to 8.8.8.8.

The default ports are as follows; Server Port - 8000, HTTP Port - 85, RTSP Port - 554. If you need to change these to something else you can do so in the More Settings tab. This may be necessary if some other application is already using these ports or if there is more than one DVR on site.

Next, open a web browser on the PC and type the Gateway Address into the address bar at the top. The router configuration page will open. Depending on the router, you might have to enter a password to access the menus.

You will need to set up three port forward rules to forward all traffic on ports 85, 554 & 8000 to the IP address of the DVR. (If you have changed the DVR's default ports, then use the new ports for setting up the rules).

Depending on the router, Port Forward can also be called Custom Services / NAT / Virtual Servers.

Go to http://portforward.com/english/routers/port_forwarding/routerindex.htm to get an A-Z list of router manufacturers. Select the manufacturer and then you will get a list of the different models made by that manufacturer. Select the model and when the page opens you will see a link to a default guide for that router (see example below).

Click on the default guide link and you will be given instructions on how to set up port forwarding on that router. Just use port 85/554/8000 for the DVR port (or whatever port numbers you have selected if you have changed them) instead of the port used in the example. Once the port forward rules are set up then you can close the web browser and test the configuration using the SmartWatch System Manager PC software or the SmartWatch Remote Viewer smartphone app.

Note: Some routers require the firewall level to be lowered in order for port forwarding to work. This is usually mentioned in the guide.

If your customer does not have a Static IP Address you will need to register with the HiDDNS Dynamic DNS Service as instructed on page 120 of the DVR Installation Manual.

3 – Configuring DDNS If your broadband connection does not have a static IP address you will need to use the DDNS service for network access.

Steps: 1. On the DVR, enter the Network Settings interface (Menu > Configuration > Network) 2. Select the DDNS tab to enter the DDNS Settings interface.

3. Check the DDNS checkbox to enable this feature. 4. In the DDNS type field, select hkDDNS 5. In the Server Address field, type www.hiddns.com 6. In the Device Domain Name field, enter the name you want to give to the DVR. Click Apply to save the details entered. If the name you entered is already taken, the DVR will let you know and you will need to enter another name. 7. On the PC, visit www.hiddns.com 8. Select “Register new user” on the homepage and fill in the required details to set up a new account if you don’t already have one. 9. Once your account is set up, log into the site using your login details. 10. On the “DDNS Management System” page, select “Device Management” from the left menu bar and click to register the DVR. 11. Enter the Device Name (this is the same as the Device Domain Name that was entered in the DVR earlier) 12. Enter the DVR’s serial number into “Device Serial”. 13. Click OK to save and exit the interface.

4 – RJ45 Wiring Note - the DVR needs to be connected to the router using a straight through network wired as shown to the right: