AIRLINE PERFORMANCE 2013

ISABEL CYSNEIROS 05/12/2013 DEFINITIONS

 Late Handbacks: Slots returned after IATA Slot Handback Deadline - the difference between the slots held at the SOS (Start of Season) and the slots held at the Use it or Lose it;

Go Show: Flights operated without a previous allocated slot;

No Show: Allocated slots that were neither operate nor cancelled;

Off Slot: Series of flights that operated with a deviation superior to 16 minutes in comparison with the allocated slot.

jan-14 2_

COORDINATED LISBON SUMMER 2013 – END OF SEASON

Best performance / Worse performance jan-14 4_

LISBON SUMMER 2013 – END OF SEASON

Best performance / Worse performance jan-14 5_

LISBON SUMMER 2013 – END OF SEASON

Best performance / Worse performance

jan-14 6_ MONITORING EVENTS

Apt Country Events Description Date Until Strike 10th of October (6 am to 20 pm loc loc): South (CRNA Aix en Provence, Bordeaux, Brest) will be blocked all morning. DGCA requires reduction - 30% of flights going south (Spain, , Morocco, North Africa ...) from ORY / CDG / Beauvais at 14:00 loc. Companies are All FR ATC Strike 2013/10/10 2013/10/10 also encouraged to prepare a further reduction of 30% after 14:00 loc from Paris stops in case there would be no improvement on the ACC Bordeaux and Brest. NCE: No New GA/BA from 400 to 1800 utc DUS DE Bomb alert Bomb alert 2013/09/24 2013/09/24 All FR General Strike General Strike in France 2013/09/10 2013/09/10

This Saturday, September 7, 2013, the opening ceremony of the Francophone Games will lead to a fireworks display near the airport of Nice Francophonie NCE FR Côte d'Azur. Therefore we ask you, in accordance with the decree of 26 October 2007 calling coordinated airport the airport of Nice Côte 2013/09/07 2013/09/07 Games d'Azur, not to assign new slots from 8:30 p.m. to 10:45 p.m. (local time) this Saturday, September 7, 2013. Due to the impact on Nice Airport of the organization of the "Tour de France" cycling event, the French Civil Aviation Authorities decided to Tour de France NCE FR restrict slots allocation at Nice airport on July 2nd from 15:00 to 16:30 Local Time. No new slot can be allocated during this period. This 2013/07/02 2013/07/02 2013 decision is based on the provisions of Minister's order dated 15 April 2011 modifying the Order dated 26 October 2007 related to the All PT Industrial action General strike in Portugal 2013/06/27 2013/06/27 All FR ATC Strike From 11 June evening to 13 June morning 2013/06/11 2013/06/13 BRU BE Strike Strike at Swissport baggage handling. 2013/05/12 2013/05/17 All DE Strike LH strike LH groud staff 2013/04/22 2013/04/22

jan-14 7_ LISBON SUMMER – THE BIGGEST OPERATORS

OFF SLOT OPERATION IN PERCENTAGE

Percentage

Season

jan-14 8_ LISBON SUMMER 2013 – Monitoring Results

jan-14 9_

COORDINATED PORTO SUMMER 2013 – Airline Performance EOS

PORTO AIRPORT SUMMER 2013 - END OF SEASON

Number of No G0 Deviation Slot handback after Flights HBD (Use it or Code Name Shows % Shows % Sup. to 16' % Lose it) % Coord. TP TAP AIR PORTUGAL 3 0,02 4 0,03 3793 27,36 155 1,11 13.867 FR RYANAIR 4 0,04 5 0,05 2335 23,57 -310 -3,23 9.910 EZY EASYJET AIRLINE 0 0,00 0 0,00 529 31,15 6 0,35 1.698 EZS EASYJET SWITZERLAND, SA 2 0,13 0 0,00 316 20,93 44 2,83 1.512 TO TRANSAVIA FRANCE 3 0,23 0 0,00 532 40,00 -85 -6,81 1.333 LH LUFTHANSA 1 0,08 1 0,08 212 16,95 8 0,63 1.252 YW AIR NOSTRUM 2 0,17 0 0,00 364 30,13 -32 -2,72 1.210 S4 SATA INTERNACIONAL 0 0,00 0 0,00 299 39,66 84 10,02 754 3V TNT AIRWAYS 0 0,00 0 0,00 110 18,90 18 3,00 582 SRR STAR AIR 0 0,00 0 0,00 102 17,53 18 3,00 582 BCS/QY EUROPEAN AIR TRANSPORT 0 0,00 2 0,43 58 12,42 13 2,71 467 SN BRUSSELS AIRLINES 0 0,00 0 0,00 102 24,17 -2 -0,48 422 ZI AIGLE AZUR 0 0,00 0 0,00 120 28,99 6 1,43 414 LG LUXAIR 0 0,00 0 0,00 90 23,32 -72 -22,93 386 VLG/VY VUELING AIRLINES 2 0,64 1 0,32 134 43,37 5 1,58 311 SWT/WT /FX SWIFTAIR SA / FEDERAL EXPRESS 1 0,33 12 3,80 67 22,04 -5 -1,67 305 AB AIR BERLIN 2 0,84 0 0,00 42 17,80 12 4,80 238 PVG PRIVILEGE STYLE 0 0,00 0 0,00 53 23,14 -229 - 229 HV TRANSAVIA AIRLINES 0 0,00 0 0,00 93 42,27 0 0,00 220 DT TAAG - ANGOLA AIRLINES 0 0,00 0 0,00 70 38,89 0 0,00 180 TSC AIR TRANSAT 0 0,00 0 0,00 46 35,38 0 0,00 130 LX SWISS 0 0,00 0 0,00 44 37,93 -28 -31,82 116 EVJ EVERJETS 0 0,00 4 - 52 48,15 -108 - 108 VR TACV - CABO VERDE AIRLINES 0 0,00 0 0,00 61 64,89 -70 -291,67 94 NJE NETJETS 0 0,00 0 - 10 14,93 -67 - 67 TU TUNISAIR 0 0,00 0 0,00 31 50,00 32 34,04 62 BIE AIR MEDITERRANEE 0 0,00 0 0,00 29 48,33 14 18,92 60 AF AIR FRANCE 0 0,00 0 0,00 33 56,90 2 3,33 58 FPO EUROPE AIRPOST 0 0,00 0 0,00 18 32,14 0 0,00 56 JQ ALBASTAR 0 0,00 0 0,00 12 30,00 -40 - 40 Best performance / Worse performance jan-14 11_ PORTO SUMMER – THE BIGGEST OPERATORS

OFF SLOT OPERATION IN PERCENTAGE

60

50

40

TP

FR EZY 30 YW

Percentage EZS

20 TO

10

0 S05 S06 S07 S08 S09 S10 S11 S12 S13

Season

jan-14 12_ PORTO SUMMER 2013 – Monitoring Results

jan-14 13_ FARO AIRPORT

COORDINATED FARO SUMMER 2013 – END OF SEASON

Best performance/ Worse performance jan-14 15_

FARO SUMMER 2013 – END OF SEASON

Best performance/ Worse performance jan-14 16_ FARO SUMMER – THE BIGGEST OPERATORS

OFF SLOT OPERATION IN PERCENTAGE

Percentage

Season

jan-14 17_ FARO SUMMER 2013 – Monitoring Results

18_ MADEIRA AIRPORT

COORDINATED MADEIRA SUMMER 2013 – END OF SEASON

Best performance/ Worse performance jan-14 20_

MADEIRA SUMMER 2013 – END OF SEASON

Best performance/ Worse performance jan-14 21_

MADEIRA SUMMER – THE BIGGEST OPERATORS

OFF SLOT OPERATION IN PERCENTAGE

Percentage

Season

jan-14 22_ MADEIRA SUMMER 2013 – Monitoring Results

jan-14 23_ PONTA DELGADA AIRPORT

FACILITATED PONTA DELGADA SUMMER 2013

Best performance/ Worse performance

jan-14 25_ PDL SUMMER 2013 – Monitoring Results

jan-14 26_