City Info Guide FOR RESIDENTS & VISITORS
2015-2017
Copies available at www.portcoquitlam.ca City facilities LAST UPDATED 04/2019 Experience Table of Contents
Message from City Council 3 Our City City Snapshot 4 Reasons to love PoCo 6 Community events 7 Looking for information about Port Coquitlam? Ways to spend a day 8 Dining and shopping 9 Find out what our city has to offer residents Get involved 10 and visitors in this fourth edition of our City Trails and amenities map 12 Info Guide. Downtown amenities 13 Stay connected 15 We hope you find this guide helpful and learn Where your tax dollars go 16 why Port Coquitlam is such a great place to City contacts 18 visit, live, work, play and do business.
New in Town?
Learn more about Port Coquitlam!
Drop by Port Coquitlam City Hall (address below) for resources from our friendly reception staff. Learn about recreation programs in our Leisure Guide: www.portcoquitlam.ca/leisureguide or City facilities. Find information and resources for newcomers at www.portcoquitlam.ca/welcome. Connect with us on social media and sign up for e-newsletters at www.portcoquitlam.ca/online. Search for facilities, detailed property information and more at PoCoMAP: www.portcoquitlam.ca/pocomap. Get business info at www.portcoquitlam.ca/bizhub.
THANK YOU, CONTRIBUTING PHOTOGRAPHERS! Your photos make Port Coquitlam come alive on these pages.
2580 Shaughnessy Street Tel 604.927.5411 View this guide online at Port Coquitlam, BC Fax: 604.927.5360 www.portcoquitlam.ca/guide Canada V3C 2A8 [email protected] Welcome to Port Coquitlam
We’re pleased to present the fourth edition of our City Info Guide, which is filled with practical information about our city for residents and visitors. This guide is part of our ongoing commitment to serving you better. We’re always working to ensure that we communicate the City’s services to the public in a user-friendly way, and that the services we provide reflect what’s important to our community. CITY COUNCIL 2018-2022 – L-R back row: Cllr. Glenn Pollock, Please take advantage of this guide to learn Cllr. Darrell Penner, Cllr. Steve Darling, Cllr. Dean Washington more about Port Coquitlam, and keep it L-R front row: Cllr. Laura Dupont, Mayor Brad West, around as a handy reference all year long! Cllr. Nancy McCurrach
City Info Guide 3 A snapshot of Port Coquitlam
Family-friendly TRABOULAY POCO TRAIL PoCo Pride Terry Fox Small-town charm LIVABLE
QUAINT DOWNTOWN Located in the heart of Metro Vancouver, British Columbia
Incorporated 29.17 km2 March 7, 1913 total land area
Port Coquitlam is a happy, vibrant, safe VISION community with healthy, engaged residents and thriving businesses, supported by sustainable resources and services.
MISSION We strive to do it right by researching, planning, building and executing well-balanced solutions.
4 City of Port Coquitlam Demographics*
3,769 58,612 business people licences
271 22,586 hectares of private parks & trails dwellings
* based on 2018 statistics
Governance
COUNCIL: Seven Council members, elected every four years, provide leadership and set policies and budgets.
STRUCTURE: Finance Chief Administrative Officer Fire & Emergency Services Corporate Support Human Resources Development Services Recreation Engineering & Public Works RCMP
Recent Statistics
• 93% are Canadian citizens • 32% were born outside of Canada • 66% say English is mother tongue
• Average no. of persons/family: 2.7 • 77% of homes are owned
• Median household income: $84,096 • 66% (15yrs+) are employed Source: Statistics Canada, 2016 City Info Guide 5 A few reasons to
Nature is never far away An extensive trail network encircles and criss-crosses Port Coquitlam, providing easy access to nature from anywhere in the community. You don’t have to leave Port Coquitlam to get away from it all.
Hometown hero Accessible and central For many who live Located in the heart of Metro Vancouver, Port Coquitlam is easily or were born in Port accessed via Lougheed Highway, Highway 1, the Pitt River Bridge and Coquitlam, it’s a Port Mann Bridge. Investments in roads, sidewalks, trails and other source of pride and transportation projects have also made it easy to get around the city. inspiration to share a hometown with national treasure Terry Fox.
Hundreds of residents and visitors participate in the Terry Fox Hometown Run in Port Coquitlam each September to honour the enduring legacy of this Canadian hero. Info: www.terryfox.org.
Our spirit Port Coquitlam’s tradition of community spirit and pride are unique in an urban setting. PoCo Pride is evident in the attendance at community festivals and the strong culture of volunteerism.
6 City of Port Coquitlam City Info Guide City Info amenities are alsoavailable forchildren andyouth. Vancouver. A widerangeofactivities,servicesand Metro property taxesandlevies thatare belowaveragein region onthenorthsideof theFraserRiver, andCity housing thatisamongthemostaffordable inthe Port Coquitlamhasalottoofferfamilies,including Affordable friendly &family Centre, nowunderway. construction ofthePortCoquitlamCommunity Exciting newamenitiesare alsocomingwiththe vibrant hubforarts,culture andfestivals. Port Coquitlam’s charming,walkabledowntownisa Unique downtown new homes,servicesandjobstothecity. Triangle area ineastPortCoquitlam–isbringing particularly intheup-and-comingDominion Growth throughout thecommunity–and Exciting growth
FALL SUMMER SPRNG WINTER We loveto Info: www.portcoquitlam.ca/events November-December City Festival ofArts, &Culture: Entertainment inLeighSquareChristmas & Winter inthe www.hydecreek.org Hyde Creek SalmonFestival: November Remembrance Day Ceremony: November 11 Rivers & Trails Festival: LateSeptember Terry Fox Hometown Run: September www.pocoyouth.com Youth Week: May 1-7 City-wide Garage Sale: April www.pocoheritage.org Heritage Week:February www.pococarshow.ca Downtown CarShow: Mid-August &Culture:Entertainment July-August Summer intheCityFestival ofArts, Canada Day Celebration: July 1 Farmers Market: Spring-Fall May Days: Early May celebrate! unless otherwisenoted 7 A few ways to spend a day in PoCo
Hit the trails Cycle or walk the 25-km Traboulay PoCo Trail to get back to nature and link to amenities such as the Gates Park sports fields, the outdoor gym, Lions Park and Hyde Creek Recreation Centre. City trails also provide access to nearby recreation spots such as Colony Farm Regional Park. Check out the map on page 12.
Explore our parks Port Coquitlam has numerous parks to explore. Families love Lions Park, with its fully accessible playground and youth skate park. Gates Park is a great place to watch a game or work out at the outdoor gym. Check out our many parks options: www.portcoquitlam.ca/parks.
Port Coquitlam is also home to Colony Farm Regional Park, a bird-watcher’s delight.
Check out our recreation facilities Drop by Hyde Creek Recreation Centre to swim, work out or visit the youth centre. Or enjoy a skate at Port Coquitlam Recreation Complex – open during construction of the future Port Coquitlam Community Centre. Info: www.portcoquitlam.ca/recreation.
Head downtown Grab a latte and stroll through Port Coquitlam’s charming downtown, with its unique shops, gardens, historic City Hall, dining and entertainment options.
Downtown is also home to Leigh Square, an arts and culture hub where you can enjoy outdoor concerts, visit the Farmers Market, or peruse the latest art or museum exhibition. Info: www.portcoquitlam.ca/leighsquare.
8 City of Port Coquitlam Dine and shop local
Dining and entertainment There’s a bite for everyone’s taste and budget in Port Coquitlam, from fast food to pub fare, urban-style dining to ethnic specialties.
Round out your evening with some bowling, enjoying live musical comedy or catching up with friends over a pint at a pub or craft brewery.
Where to shop Check out these local hotspots, but keep your eyes open for many other great shopping opportunities as you make your way through the community. 4 Dominion Triangle & Fremont Village This bustling district offers a variety of North-side Commercial District new and established big box retailers, 3 restaurants and other services, along with A cluster of malls near Prairie Avenue and Coast ample parking. Meridian Road provide retail options and services in this neighbourhood shopping area.
2 Downtown & Lougheed 1 3 Come downtown via Shaughnessy Street for services, unique shops and dining options in a walkable, tree-lined setting. (Business directory: www.downtownpocobia.com) Venture 2 along Lougheed Highway for a wide variety of established and new businesses. 4
1 Westwood St. Poco Place Mall and Westwood Centre at Lougheed Highway and Westwood Street offer a variety of stores, dining and services. Follow Westwood Street south of Lougheed Highway for more options.
City Info Guide 9 Get involved
olunteering
Volunteering is a great way to share your talents, learn a skill, meet people and give back. The City offers a range of volunteer opportunities, including recreation and culture programs, emergency preparedness, citizen advisors, boards and task forces.
Visit www.portcoquitlam.ca/volunteer to learn about volunteer opportunities and to apply.
Following Council
We encourage citizens to follow City Council to be aware Council encourages input and feedback to ensure of issues and decisions that affect them. decisions reflect community priorities.
➤➤ Council meeting schedules, agendas and minutes: www.portcoquitlam.ca/councilmeetings ➤➤ Watch live or view archived videoes online:www.portcoquitlam.ca/councilmeetings
Being a good neighbour
When you clear the sidewalks near your home this winter, consider Help keep your neighbourhood and ADOPT•A• clearing your neighbour’s at the same community clean and beautiful. time – particular if they are elderly or Adopt a local street, park or trail SP T have mobility issues. Info: on your own or with a group. Info: STREET • PARK • TRAIL www.portcoquitlam.ca/snow. www.portcoquitlam.ca/spot.
Help prevent flooding by cleaning Meet your neighbours, build a leaves, snow and debris from sense of neighbourhood and show catchbasin grates. Report your PoCo Pride by holding a block damaged grates to 604.927.5496 party. Info and resources: or [email protected]. www.portcoquitlam.ca/blockparty.
10 City of Port Coquitlam May Days
City Info Guide 11 City of Port Coquitlam trails & amenities
For more information about the 25-kilometre Traboulay PoCo Trail, pick up a free trail guide at City facilities or visit www.portcoquitlam.ca/parks. For more information about City amenities, visit www.portcoquitlam.ca.
See next page
12 City of Port Coquitlam Downtown City Facilities
City Hall Annex Planning, building, Veterans Park engineering and Park and cenotaph business services
City Hall City government offices and Council Chambers
The Outlet – Leigh Square PoCo Heritage Museum & Archives, Outlet Gallery and multipurpose space Leigh Square Park and outdoor event and performance venue (bandshell) The Gathering Place – Leigh Square Recreation administration, Michael Wright Art Gallery and program space City Info Guide 13 Blakeburn Lagoons Park
14 City of Port Coquitlam Stay connected
Information
City website: www.portcoquitlam.ca Arts and culture: www.portcoquitlam.ca/leighsquare Connect on social media Leisure Guide (program info): www.portcoquitlam.ca/leisureguide Seniors: www.portcoquitlam.ca/seniors Waste: www.portcoquitlam.ca/waste City of Port Coquitlam Youth: www.pocoyouth.com City of Port Coquitlam Tools and Apps @CityofPoCo Manage City bills and licences: my www.portcoquitlam.ca/myportcoquitlam P rtCoquitlam @CityofPoCo
Map and detailed property info: www.portcoquitlam.ca/pocomap Links: www.portcoquitlam.ca/online
PoCo Waste-line app and waste-sorting tool: www.portcoquitlam.ca/wasteline Free WiFi at City facilities Offered at Leigh Square, recreation centres, City Hall More Online Services and Gates Park
Report a problem: www.portcoquitlam.ca/report
Waste-sorting info and tool: www.portcoquitlam.ca/sortitright
Register for recreation programs: www.experienceit.ca
Watch Council meetings live: www.portcoquitlam.ca/councilmeetings
Sign up for e-newsletters: www.portcoquitlam.ca/online
City Info Guide 15 City of Port Coquitlam services Here are some of the ways we serve Port Coquitlam citizens and businesses. See our website for further details.
Development Services
➤➤ Help property owners and developers determine what they can do with their land. Administration (Corporate ➤➤ Ensure property throughout the City is Support and Human Resources) used in a way that promotes walkable neighbourhoods, a variety of housing types, access to services, local jobs and ➤➤ Ensure all City departments operate protection of the environment. effectively and efficiently. ➤➤ Promote economic development. ➤➤ Provide City information online, in print, at events and through the media. ➤➤ Issue building permits for new construction and renovations. ➤➤ Assist visitors and respond to public inquiries. ➤➤ Conduct building and plumbing inspections to ensure new and renovated buildings are ➤➤ Ensure City staff have the technology they properly built and safe. need to serve customers. ➤➤ Process subdivision applications ➤➤ Run City and school board elections. and ensure new developments meet ➤ ➤ Handle requests for information under the infrastructure requirements. Freedom of Information and Protection of Privacy Act. ➤➤ Enforce City bylaws to ensure the City is safe and livable. ➤➤ Issue business licences and assist local businesses. ➤➤ Hire staff and assist with training and professional development. ➤➤ Promote City jobs. ➤➤ Operate two Community Police Stations.
16 City of Port Coquitlam Finance
➤➤ Collect taxes and utilities that pay for City services. ➤➤ Manage and report on City finances. ➤➤ Prepare the City’s budget and five-year Financial Plan, guided by Council and public feedback. ➤➤ Purchase goods and services for the City.
Fire & Emergency Services Recreation & Culture
➤➤ Respond to a wide range of emergencies ➤➤ Provide arts and recreation programs for including fires, medical calls, traffic children, adults and seniors of all abilities. accidents and rescues. ➤➤ Coordinate civic events and festivals. ➤ ➤ Educate the community about fire ➤➤ Provide volunteer opportunities. prevention and smoke alarms. ➤➤ Operate City recreation and culture facilities. ➤➤ Conduct fire and life safety inspections. ➤➤ Manage and maintain City facilities. ➤➤ Keep the City prepared for major disasters.
RCMP
➤➤ Respond to emergencies, protect citizens and property and investigate crimes ➤➤ Work with the community to reduce crime and improve safety. ➤➤ Provide security at public events.
Engineering ➤➤ Collect garbage, recycling and green ➤➤ Provide the PoCoMAP online map. & Public waste. ➤➤ Plan, build and maintain City buildings, Works ➤➤ Encourage residents to send less to the roads and other infrastructure. landfill to keep disposal costs down and ➤➤ Plan and maintain sports fields, parks, help the environment. trails, playgrounds and other green spaces. ➤ ➤ Maintain dikes, flood protection systems ➤➤ Provide clean and safe drinking water and and other City infrastructure. reliable sewage collection.
City Info Guide 17 Who to contact
911 Emergencies During a major disaster or emergency, tune your radio to CKNW 980 AM or CBC AM 690, listen to recorded updates at 604.927.5311, or view our website and social media channels.
Police, Fire and Ambulance Emergencies: 9.1.1 Gas Leaks: Fortis BC, 1.888.224.2710 Bears/Dangerous Wildlife Sightings: Public Works – After-hours Emergencies Conservation Officer Service: 1.877.952.7277 Transportation, Drainage, Flood Control, Sewer Downed Power Lines: BC Hydro, 1.888.769.3766 System, Water System etc.: 604.543.6700
Administration / General Building, Development & Engineering City Hall / General inquiries 604.927.5411 | [email protected] City Hall Annex, #200-2564 Shaughnessy St www.portcoquitlam.ca www.portcoquitlam.ca/bizhub Careers with the City Building permits and inspections Human Resources: 604.927.5417 Building: 604.927.5444 | [email protected] www.portcoquitlam.ca/jobs 24-hour inspection requests: 604.927.5445 or via Council www.portcoquitlam.ca/myportcoquitlam 604.927.5410 More info: www.portcoquitlam.ca/building www.portcoquitlam.ca/council Development and land use Council meetings, elections Planning: 604.927.5442 | [email protected] 604.927.5421 | [email protected] www.portcoquitlam.ca/planning www.portcoquitlam.ca/councilmeetings Engineering services www.portcoquitlam.ca/elections 604.927.5420 | [email protected] Online Payments and Services Property information search www.portcoquitlam.ca/online www.portcoquitlam.ca/pocomap Transportation inquiries 604.927.5420 | [email protected] Budget / Taxes
Accounts Payable: 604.927.5431 Bylaw Enforcement Budget / Financial Plan 604.927.5280 | [email protected] Complaints/questions (e.g. noise, parking, sprinkling) www.portcoquitlam.ca/budget 604.927.5440 | [email protected] Property taxes, Home Owner Grant, water/sewer www.portcoquitlam.ca/bylawservices and dog licence payments Illegal Dumping on City property 604.927.5425 | [email protected] 604.927.5496 | [email protected] www.portcoquitlam.ca/taxes www.portcoquitlam.ca/utilities www.portcoquitlam.ca/e-hog Dogs & Wildlife Purchasing: 604.927.5430 Bears – sightings Conservation Officer Service: 1.877.952.7277 Business Licences and Services Bears – waste cart regulations 604.927.5440 | [email protected] 604.927.5238 | [email protected] www.portcoquitlam.ca/bears City Hall Annex, #200-2564 Shaughnessy St Dog complaints and licensing: www.portcoquitlam.ca/bizhub 604.927.5440 | [email protected] Dog licence payments and renewals: 604.927.5425 or www.portcoquitlam.ca/online More info: www.portcoquitlam.ca/dogs
18 Facilities Fire & Emergency Services
City Hall General inquiries 2580 Shaughnessy St 604.927.5466 | [email protected] 604.927.5411 | [email protected] www.portcoquitlam.ca/fire City Hall Annex Emergency preparedness – free community #200-2564 Shaughnessy St courses or volunteering See Business Licences, Building, Development or General: 604.927.5466 | [email protected] Engineering info for contacts www.portcoquitlam.ca/ep Cemetery Fire prevention information 4150 Oxford St | 604.927.5251 www.portcoquitlam.ca/fire Facility bookings [email protected] Hot Summer Nights outreach program 604.927.5466 | [email protected] Fire Halls #1 Fire Hall / Administration: 1725 Broadway St #2 Fire Hall: 3196 Toronto St 604.927.5466 | [email protected] Police / RCMP
Hyde Creek Recreation Centre General inquiries / Non-emergency (indoor pool / weight room) 604.945.1550 1379 Laurier Ave | 604.927.7946 www.portcoquitlam.ca/policing Leigh Square www.coquitlam.rcmp.ca • The Gathering Place: 604.927.7900 #200-2253 Leigh Square Pl Crime prevention programs • The Outlet: 604.927.8400 Community Policing Stations #110-2248 McAllister Ave [email protected] • Downtown: 604.927.2383 | 2581 Mary Hill Rd Public Works • Northside: 604.927.5172 | 3312 Coast Meridian Rd 1737 Broadway St | 604.927.5496 Port Coquitlam Recreation Complex (arena) Block Watch: 604.945.1579 2150 Wilson Ave | 604.927.7970 Graffiti info and reporting Pound www.portcoquitlam.ca/cp Countryside Kennels: 604.945.0125 Seniors programming (50+) 2150 Wilson Ave: 604.927.7970 Public Works & Terry Fox Library Parks Maintenance 2470 Mary Hill Rd | 604.927.7999 Garbage, recycling and green carts Youth centres 604.927.5496 | public [email protected] Hyde Away – 1379 Laurier Ave: 604.927.7962 www.portcoquitlam.ca/waste Wilson Lounge @ the Rec Complex – 2150 Wilson Ave: Infrastructure inquiries (water/sewer system, 604.927.7938 drainage & flood control, roads & lanes, sidewalks, traffic signals & street lights, etc.) 604.927.5496 | [email protected] Recreation & Culture Parks and tree maintenance: 604.927.5480 Sports field closures General Inquiries / Administration 604.927.5455 | www.portcoquitlam.ca/sportsfields #200-2253 Leigh Square Pl 604.927.7900 | [email protected] www.portcoquitlam.ca/recreation Registration Community Contacts 604.927.PLAY (7529) | www.experienceit.ca Fraser Health – Public Health: 604.949.7200 Program Info General: www.portcoquitlam.ca/leisureguide Port Coquitlam Community Foundation Arts: www.portcoquitlam.ca/leighsquare [email protected] Children: www.portcoquitlam.ca/children Port Coquitlam Heritage & Cultural Society Seniors: www.portcoquitlam.ca/wilsoncentre 604.927.8403 | [email protected] Youth: www.pocoyouth.com Port Coquitlam Sports Alliance Volunteering Contact through www.pocosport.com 604.927.7906 | [email protected] www.portcoquitlam.ca/volunteer School District 43: 604.939.9201 | www.sd43.bc.ca 19 Tel: 604.927.5411 2580 Shaughnessy Street Fax: 604.927.5360 Port Coquitlam, British Columbia [email protected] Canada V3C 2A8
www.portcoquitlam.ca