GP London 2013 Travel Guide
Total Page:16
File Type:pdf, Size:1020Kb
Load more
Recommended publications
-
Oyster Conditions of Use on National Rail Services
Conditions of Use on National Rail services 1 October 2015 until further notice 1. Introduction 1.1. These conditions of use (“Conditions of Use”) set out your rights and obligations when using an Oyster card to travel on National Rail services. They apply in addition to the conditions set out in the National Rail Conditions of Carriage, which you can view and download from the National Rail website nationalrail.co.uk/nrcoc. Where these Conditions of Use differ from the National Rail Conditions of Carriage, these Conditions of Use take precedence when you are using your Oyster card. 1.2 When travelling on National Rail services, you will also have to comply with the Railway Byelaws. You can a get free copy of these at most staffed National Rail stations, or download a copy from the Department for Transport website dft.gov.uk. 1.3 All Train Companies operating services into the London Fare Zones Area accept valid Travelcards issued on Oyster cards, except Heathrow Express and Southeastern High Speed services between London St Pancras International and Stratford International. In addition, the following Train Companies accept pay as you go on Oyster cards for travel on their services within the London National Rail Pay As You Go Area. Abellio Greater Anglia Limited (trading as Greater Anglia) The Chiltern Railway Company Limited (trading as Chiltern Railways) First Greater Western Limited (trading as Great Western Railway) (including Heathrow Connect services between London Paddington and Hayes & Harlington) GoVia Thameslink Railway Limited (trading as Great Northern, as Southern and as Thameslink) London & Birmingham Railway Limited (trading as London Midland) London & South Eastern Railway Company (trading as Southeastern) (Special fares apply on Southeaster highspeed services between London St Pancras International and Stratford International). -
Making Rail Accessible: Helping Older and Disabled Customers
TfL Rail Making rail accessible: Helping older and disabled customers May 2016 MAYOR OF LONDON Contents Our commitment to you page 3 Commitments page 5 Assistance for passengers page 6 Alternative accessible transport page 9 Passenger information page 10 Fares and tickets page 12 At the station page 16 On the train page 17 Making connections page 19 Accessible onward transport page 20 Disruption to facilities and services page 21 Contact us page 23 Station accessibility information page 24 Contact information back page 2 Our commitment to you TfL Rail is managed by Transport for London (TfL) and operated by MTR Crossrail. We operate rail services between Liverpool Street and Shenfield. At TfL Rail, we are committed to providing you with a safe, reliable and friendly service. We want to make sure that you can use our services safely and in comfort. 3 Our commitment to you (continued) We recognise that our passengers may have different requirements when they travel with us and we are committed to making your journey as easy as possible. This applies not only to wheelchair users, but also: • Passengers with visual or auditory impairment or learning disabilities • Passengers whose mobility is impaired through arthritis or other temporary or long term conditions • Older people • Passengers accompanying disabled children in pushchairs • Disabled passengers requiring assistance with luggage We welcome your feedback on the service we provide and any suggestions you may have for improvements. Our contact details are shown on the back page of this -
Your Staff Guide to Fares and Ticketing
Staff Guide to Fares and Ticketing From 2nd January 2017 Book 1: Fares and tickets Fares and tickets Fares and tickets The Staff Guide to Fares and Tickets is divided into three separate booklets plus Appendices: Book 1: Fares and tickets. This booklet: • summarises the range of ticket types and ticket media that are accepted on TfL and National Rail services in London • details fares and ticket prices for all services, split down by main passenger types • ONLY INCLUDES A GENERAL GUIDE TO SINGLE FARES ON TfL’s RAIL SERVICES IN ZONES 1-9. Please use single fare finder to check the fare between any two named stations Book 2: Types of tickets, ways to pay and how to use Oyster and contactless payment cards Book 3: Discounts and concessions Appendices: includes maps and tables of where to buy each ticket type What has changed since September 2016? • The following fares are frozen until 2020 o All fares on buses and trams o All single pay as you go fares and paper single tickets on Tube and DLR services o Most single pay as you go fares and paper single tickets on London Overground and TfL Rail services • Pay as you go fares set by Train Operating Companies will change, including: o TfL/NR through fares o journeys on former Greater Anglia London Overground routes and TfL Rail, between: – Liverpool Street and Cheshunt (and intermediate stations) – Shenfield and Zone 2 or Zone 3 Fares and tickets • Cash single fares set by Train Operating Companies will increase: o TfL/NR through fares o most TfL Rail o most London Overground journeys on the former Greater Anglia routes and from Shadwell southwards • Rail/all modes caps have changed • Travelcard prices have changed o Zones 2-9 and Zones 4-9 will be withdrawn. -
E X P R E S S
337624_Newsletter_315 12/5/06 1:30 pm Page 1 ewsrail EXPRESS315 WEEK ENDING 27 May 2006 ITEM FOR TRAIN NN COMPANY ON RETAIL TRAIN TRAVEL ITEM SUBJECT OUTLETS STAFF AGENTS 1 National Rail London Bus Pass (PlusBus) and new PlusBus schemes ✓ ✓ ✓ 2 GNER Web Discount ✓ ✓ ✓ 3 Midland Mainline MML News ✓ ✓ ✓ 4TransPennine Express Saver Restrictions 3Y and 3L Saver Restrictions 2M and 2L ✓ ✓ ✓ National Rail information is listed first, followed by Train Company information in alphabetical Train Company order. Further items follow in alphabetical contributor order. *To be read by Retail Staff, On-Train Staff and Travel Agents where appropriate. 337624_Newsletter_315 12/5/06 1:30 pm Page 2 ADDITIONAL PUBLICATIONS The list shows additional publications included with this Newsrail Express. If you do not receive them, or need extra copies, rail staff should see ‘Further Supplies’. Travel Agents please contact your Sales Office. 1. ITEMS YOU SHOULD HAVE RECEIVED PUBLICATION NAME SENT NEWSRAIL TO EXPRESS NUMBER None 2. CONTACTS FOR FURTHER SUPPLIES – FOR RAIL STAFF Customer Services TSO St. Crispins Duke Street Norwich NR3 1PD Tel: 0870 850 2149 Fax: 0870 600 5533 3. DISTRIBUTION DATABASE – FOR RAIL STAFF You should advise any publications database amendments to your Retail Manager, Pricing Manager or to Customer Services, TSO, St. Crispins, Duke Street, Norwich NR3 1PD Tel: 0870 850 2149, Fax: 0870 600 5533, E-mail: [email protected] 2 337624_Newsletter_315 12/5/06 1:30 pm Page 3 TO BE READ BY: TRAIN COMPANY RETAIL STAFF ✓ ON-TRAIN STAFF ✓ 1 TRAVEL AGENTS ✓ London Bus Pass (PlusBus) and new PlusBus schemes PlusBus is a combined train and bus ticket giving unlimited bus travel for one day and Season Tickets (where available) within pre-set zones around participating National Rail stations. -
Oyster Conditions Of
Conditions of Use on National Rail services 1 October 2015 until further notice 1. Introduction 1.1. These conditions of use (“Conditions of Use”) set out your rights and obligations when using an Oyster card to travel on National Rail services. They apply in addition to the conditions set out in the National Rail Conditions of Carriage, which you can view and download from the National Rail website nationalrail.co.uk/nrcoc. Where these Conditions of Use differ from the National Rail Conditions of Carriage, these Conditions of Use take precedence when you are using your Oyster card. 1.2 When travelling on National Rail services, you will also have to comply with the Railway Byelaws. You can a get free copy of these at most staffed National Rail stations, or download a copy from the Department for Transport website dft.gov.uk. 1.3 All Train Companies operating services into the London Fare Zones Area accept valid Travelcards issued on Oyster cards, except Heathrow Express and Southeastern High Speed services between London St Pancras International and Stratford International. In addition, the following Train Companies accept pay as you go on Oyster cards for travel on their services within the London National Rail Pay As You Go Area. Abellio Greater Anglia Limited (trading as Greater Anglia) The Chiltern Railway Company Limited (trading as Chiltern Railways) First Greater Western Limited (trading as Great Western Railway) (including Heathrow Connect services between London Paddington and Hayes & Harlington) GoVia Thameslink Railway Limited (trading as Great Northern, as Southern and as Thameslink) London & Birmingham Railway Limited (trading as London Midland) London & South Eastern Railway Company (trading as Southeastern) (Special fares apply on Southeaster highspeed services between London St Pancras International and Stratford International). -
Review of Tfl Rail DPPP
Annette Egginton Head of Competition and Consumer Policy Directorate of Railway Markets & Economics Email: [email protected] 24 October 2016 Steve Murphy Managing Director MTR Crossrail Dear Steve, Review of MTR Crossrail (trading as TfL Rail) Disabled People’s Protection Policy (Condition 5 of your Station Licence and GB Passenger Statement of National Regulatory Conditions) Thank you for providing updated versions of your Disabled People’s Protection Policy (DPPP) documents for review. A copy of your revised DPPP is attached to this letter, and will be published on our website along with a copy of this letter. I confirm that we have reviewed your DPPP against the 2009 Guidance “How to write your Disabled People’s Protection Policy: A guide for Train and Station Operators” (the guidance) and can confirm that your revised DPPP meets the requirements of Condition 5 of your station licence and GB Passenger Statement of National Regulatory Conditions (SNRP). We welcome your commitments to the following: ‘Turn Up and Go’ policy which means that customers can turn up at any TfL Rail station without pre-booking and staff will provide assistance, including assistance with luggage. Since your DPPP was originally submitted to ORR we have had some exchanges in the intervening period in order to bring about the changes required to make it fully compliant with the Guidance. The main area where you clarified your policy during our review was regarding Passenger Assist. In recognition of the fact that you manage both trains and stations you are required to participate in Passenger Assist. -
Investigating Paper Ticket Usage on London Underground's Network
Investigating Paper Ticket Usage on London Underground’s Network Tolulope Mohammed1 Taku Fujiyama2 Abstract Whilst smartcard ticketing systems are increasingly available, traditional paper tickets are still in use on many public transport systems. As metro stations are becoming more crowded than ever, usage of station spaces for paper ticket facilities and services could be reviewed. To inform station planning and operations, this study examined the paper ticket usage on London Underground. It was found that a 18% of station entries across the London Underground Network were made using paper tickets. Stations connected to mainline railway termini or near to sightseeing locations in Central London had high percentages of overall paper ticket entries with Marylebone’s 44% being the highest. Stations adjacent to London Heathrow Airport had high percentages of Adult Single paper ticket entries. This paper then classified the stations according to their proportions of paper ticket entries, and recommendations were made for each group regarding the facilities and services required for paper tickets. The results would be useful for station planning and management. Key words: Paper ticket, London Underground, Station Planning, Ticket barrier throughputs, Entry/exit counts 1 Introduction In recent years there has been major evolution in ticketing methods available to passengers on public transport networks across the globe and electronic tickets and payment systems are increasingly popular (EC Smartcards Study Consortium, 2011). Different ticket types impose different requirements for station operations and facilities. Whilst there are many reasons why electronic tickets can be cost effective for operators (for example, see Ferreira et al 2013), provision of facilities and services for paper ticket users can be cost ineffective in various ways. -
Out of Thin Air
Out of Thin Air Building above London's rail lines 1 Executive summary Everybody knows that we need more housing. The But this is much more than simply an exercise in issue is where do we put it? London needs 50,000 creating housing, or even retail or office space. It is new homes every year until 2025 just to keep up with also about a sustainable vision of urban improvement housing demand. Yet between April 2016 and March that results in vibrant, connected communities; it 2017 only 6,423 homes (affordable and open market) is about developments that are infused with urban were completed. Making up the shortfall therefore authenticity, where people aspire to live and which demands inventive approaches to development. add value to surrounding areas. Rail Overbuild offers a way forward to address the And like all visions it looks to the future. A vision pressing shortage of housing that exists that achieves not less, but more densification in in London. urban centres by creating pedestrian-orientated communities that will make city living a far more We have identified sufficient land associated with gratifying experience. To advance this vision, we railway infrastructure to yield more than a quarter of discuss how overbuild can be achieved, its benefits a million new homes in London. Put into perspective, and some of the underlying technical issues. that is around five times the annual minimum needed by the capital. Compared to building major infrastructure projects, rail overbuild could be a quicker and less costly How did we arrive at the figure of 250,000 homes way to unlock large housing schemes. -
Your Staff Guide to Fares and Ticketing
For staff use only Staff Guide to Fares and Ticketing From 1 March 2021 2021 Book 1 Book Fares 1: Fares and tickets and tickets For staff Fares and tickets Fares and tickets The Staff Guide to Fares and Ticketing consists of three separate booklets plus appendices: Book 1: Fares and tickets. This booklet: • summarises the range of ticket types and ticket media that are accepted on TfL and National Rail services in London • details fares and ticket prices for all services for main passenger types • includes a general guide only to single fares on TfL’s rail services in zones 1 - 9. Use single fare finder to check the fare between any two named stations Book 2: Types of tickets and ways to pay Book 3: Discounts schemes and photocards Appendices: includes maps, tables showing where to buy tickets, a list of Out of Station Interchanges (OSIs) and passenger oriented display (POD) codes Which fares changed in March 2021? • Pay as you go and paper ticket single fares: TfL, NR only and TfL/NR through fares • Pay as you go fares for various journeys on former Greater Anglia London Overground routes and on TfL Rail • Paper ticket single fares on former Greater Anglia London Overground routes • Paper ticket single fares on TfL Rail • Pay as you go and paper ticket single fares between Shadwell and New Cross/ Crystal Palace/ West Croydon • Pay as you go fares on Thames Clipper River Bus services • Pay as you go daily and weekly caps • Pay as you go entry and exit charges Fares and tickets • Day Travelcards (including Group Day Travelcards) • Travelcard -
Making Rail Accessible: Helping Older and Disabled Customers
Making rail accessible: Helping older and disabled customers November 2016 Contents Our commitment to you . page 3 Policy summary . page 5 Assistance for customers . page 6 Alternative accessible transport . page 9 Customer information . page 10 Tickets and fares . page 12 At the station . page 16 On the train . page 17 Making connections . page 19 Accessible onward transport . .. page 20 Disruption to facilities and services . page 21 Contact us . page 23 Station accessibility information . page 24 Contact information . back page Our commitment to you London Overground is managed by Transport for London (TfL) and operated by Arriva Rail London (ARL) . Six routes make up the London Overground network: • Richmond and Clapham Junction to Stratford • Watford Junction to Euston • Gospel Oak to Barking • Highbury & Islington to West Croydon and Clapham Junction • Liverpool Street to Enfield Town, Cheshunt (via Seven Sisters) and Chingford • Romford to Upminster At London Overground, we are committed to providing you with a safe, reliable and friendly service . We want to make sure that you can use our services safely and in comfort . You can obtain the latest version and further copies of this document and our Guide to Policies and Practices from the TfL Contact Centre or at tfl.gov.uk/forms/12387.aspx. A large print version of this document is available upon request and will be provided within seven days . 3 Our commitment to you (continued) We recognise that our customers may have different requirements when they travel with us and we are -
Building Railways Fit for the 21St Century
Building railways fit for the 21st century A liberal alternative to nationalisation Transport Spokeperson’s Paper Baroness Randerson Table of Contents 1. Introduction ............................................................................................................................ 1 1.1 The Problem ................................................................................................................................ 1 1.2 The Solution ................................................................................................................................ 1 1.3 The Future ................................................................................................................................... 2 2. Building a commuter railway ............................................................................................... 2 3. Creating a Railway Agency .................................................................................................... 3 4. Fairer Fares ............................................................................................................................. 3 4.1 Our approach .............................................................................................................................. 3 4.2 Fares must be simplified ........................................................................................................... 4 4.3 Season Tickets ........................................................................................................................... -
National Rail Timetable Sunday 15 May 2016 to Saturday 10 December 2016
National Rail Timetable Sunday 15 May 2016 to Saturday 10 December 2016 Britain's national railway network and stations are owned by Network Rail. Passenger services are operated by the Train Companies included in this Timetable, who work together closely to provide a co-ordinated National Rail network offering a range of travel opportunities. Details and identification codes are shown on the Train Operator pages. This Timetable contains rail services operated over the National Rail network, together with rail and shipping connections with Ireland, the Isle of Man, and the Isle of Wight. Network Rail operates managed stations; however the remainder are operated on their behalf by the Train Operating Companies. Details are shown in the Station Index. Contents Page Introduction 1 How to use this Timetable 2 General Information 3 Train Information, Telephone Enquiries 4 Rail Travel for Disabled Passengers 5 Seat reservations, Luggage, Cycles and Animals 6 Directory of Train Operators 8 Network Rail and Other addresses 11 How to Cross London 13 YOUR FEEDBACK IS VALUABLE TO US If you have any comments on the content of this book or feedback on how you feel it could be improved then please contact the Planning Publications Team by writing to: Planning Publications, Network Rail, The Quadrant: MK Elder Gate, Milton Keynes, Buckinghamshire, MK9 1EN Or Email: [email protected] A BIG THANK YOU AGAIN TO ALL VOLUNTEERS We would again like to thank our numerous volunteers for your continued help and support throughout the timetable process. Thank you for giving your own valuable time to better the timetable.