Annual report 2014 Aéroport International de Genève P.O. Box 100 | CH-1215 Geneva 15 | Tel. +41 22 717 71 11 | Fax +41 22 798 43 77 www.gva.ch Annual report 2014 Table of contents Introduction : 2-3 OrganisationKey figures, photographic : thread The advantage of connectivity 4-5 Board of Directors 4-5 FinanceManagement : team 4-5 6-11 AviationHealthy financial activities situation : 12-19 CustomerPassengers from service around : the world 20-22 Service quality 23-25 OperationsExpanded commercial : services 26-31 FacilitiesSafety, punctuality : and efficiency 32-37 CorporateNecessary construction : works Environmental actions 38-40 Constantly more skills 41-43 Visible actions 44-46 © Genève Aéroport | march 2015 Contents | 1 Photographic thread 15 million personal stories Genève Aéroport reached the 15 million passengers a year mark in 2014. Children, women and men from around the world have used Geneva’s airport. People who have travelled for their work, holidays or to see their families. Many personal stories, including some taken on the spot to illustrate this annual report. Key figures 134 110Mio destinations of investment 927 15.2 passengersMio employees 57airlines 403.8Mio 79’000 turnover tonnes of freight 2 | Introduction # Natalia M. # Moscow # Returning home after a holiday Introduction | 3 The advantage of connectivity In 2014 Genève Aéroport continued region, Genève Aéroport is an essential- to optimise its services by adding new gateway to the rest of the world. This cities to its list of destinations, and openness strongly supports the eco increasing frequencies to some existing nomic health of the region’s businesses ones. Geneva is therefore linked to 134 and the major role played by Geneva airports in 46 countries and has one of internationally. - Europe’s most extensive air networks, with an excellent ratio of destinations By providing quality services to pas per person. sengers in its catchment area, Genève Aéroport is proud to contribute to the This remarkable connectivity is a- influence, projection and development significant advantage for the Geneva of French-speaking Switzerland and region. The airport provides this pow- the neighbouring French departments.- erful means of competitiveness and The airport’s financial health enables prosperity for the surrounding com it to invest to constantly adapt its facil munities. In our major cross-border ities, and without needing public funds. Board of Directors Management team Genève Aéroport is an autonomous public organisa- tion that belongs to the State of Geneva. Its Board of Directors has comprised, since 1 June 2014 : Chairwoman since 01.01.2015 : Corine MOINAT Chairman to 31.12.2014 : Pierre MAUDET State Councillor in charge of the Department of Safety and Economy First Vice-Chair André KUDELSKI Second Vice-Chair John TRACEY Members Pierre BERNHEIM Elizabeth BÖHLER-GOODSHIP Alain de KALBERMATTEN Jean-Marc DEVAUD Fabienne FISCHER David FRICK Olivier HOHL Guillaume LACROIX Patrick LUSSI Pierre MAUDET Thierry MELLINA-BARES Magali ORSINI Karin PERRAUDIN Eric STAUFFER DELETRAZ Olivier Human resources Jean-Claude BITZ Safety Thomas ROMIG Airport Steering Alberto VELASCO & legal affairs & legal Massimo GENTILE &Information Communication Technology Yves-Daniel VIREDAZ Marketing & communication Nicolas VUILLE Ruben JIMENEZ Security Pierre GERMAIN Commercial Finances, Director & Development General Director Deputy Xavier WOHLSCHLAG Operations Director Sully-Paul VUILLE Denis MASTROGIACOMO Aline YAZGI Robert DEILLON Director General Operations relations External Marc MOUNIER Environment Nicolas GASPOZ & Planning Infrastructure of Director Aline VAGLIO Finance & administration 2014 the end of held until (Position Bourquard) Valérie by 4 | Foreword - In this way it can continue to provide sound-absorber is a major part of this. In 2015 Genève Aéroport will continue an effective tool for people and organi Along with the many actions started or to work to improve its service quality sations across the region. - continued during the year, it shows the to further meet its travellers’ growing importance Genève Aéroport attaches needs. Together with all the airport The year was also marked by the grant to limiting the impacts of its activities community stakeholders, it aims to ing of permission to build Genève on local residents’ quality of life and on make Geneva’s airport an even more Aéroport’s future East Wing. This the environment. welcoming and efficient place. This will energy-efficient building will replace- - help to give its passengers a lasting the terminal’s large-aircraft wing that Lastly, the airport is a thoroughfare impression of Geneva when they fly dates back to the 1970s. The new struc which aims to provide a positive expe away to other countries, or land at our ture will greatly upgrade the airport’s rience to everyone taking the plane for airport gateway. facilities and strengthen its long-haul leisure, to see their families in other services to meet the economic, tourism cities and countries, or for professional and diplomatic needs of the region. - reasons. This is why it continued its efforts to provide quality services to While supporting the region’s devel travellers who, in December 2014 and opment, in parallel Genève Aéroport for the first time at Genève Aéroport, Chairwoman of the Board Director General has a robust environmental policy. The exceeded the 15 million passengers a Corine MOINAT Robert DEILLON airport’s construction in 2014 of a new year mark. Olivier DELETRAZ Olivier Human resources Jean-Claude BITZ Safety Thomas ROMIG Airport Steering & legal affairs & legal Massimo GENTILE &Information Communication Technology Yves-Daniel VIREDAZ Marketing & communication Ruben JIMENEZ Security Pierre GERMAIN Commercial Finances, Director & Development General Director Deputy Xavier WOHLSCHLAG Operations Director Denis MASTROGIACOMO Aline YAZGI Robert DEILLON Director General Operations relations External (Position held until the end of 2014 the end of held until (Position Bourquard) Valérie by Marc MOUNIER Environment Nicolas GASPOZ & Planning Infrastructure of Director Aline VAGLIO Finance & administration Organisation | 5 Healthy financial position In 2014 Genève Aéroport - posted a net profit of CHF 88.3 Switzerland, like almost all European tical charges which sets the frame million due in particular to countries, saw air passenger numbers work in which all Swiss airports must higher passenger numbers and grow in 2014. At Genève Aéroport, the- evolve. Since 2013, aeronautical fees good cost control. Its aeronau- annual 5% rise positively impacted its have been negotiated with the airlines, financial results due to its robust finan acting under the overall authority of tical and commercial revenues cial model (low proportion of variable Switzerland’s Federal Office of Civil increased. This strong financial costs). Aviation (FOCA). This higher than expected passenger Both aeronautical and non-aeronautical health enables the airport traffic growth, combined with good- charges increased, the former rising by- operator to consider and plan cost control and increased aeronautical more. These differential growth rates for the future calmly and con- charges for scheduled and charter traf influenced the airport’s income struc- fic, enabled Genève Aéroport to record ture, the share of aeronautical revenues fidently, and to continue the a net profit of CHF 88.3 million. It amounting to 53.8% of the total (com necessary investment to adapt should be emphasised that this rise in pared with 51.7% in 2013). - and upgrade its facilities. charges, effective on 1 April 2014, is the These developments raised Genève result of successful price negotiations Aéroport’s turnover to CHF 403.8 mil with the airlines for the period 2014- lion in 2014, therefore exceeding the 2016 and is the first increase (outside CHF 400 million mark for the first time. the security charge) for more than 10 years. - This change took place after the entry into force of the order on aeronau 6 | Finance Breakdown of the airport’s revenues in 2014 13.8% 9.6% Other operating revenues Landing charges 10.1% Car parks 41.1% Aeronautical revenues 22.3% Passenger charges Commercial charges 3.1% 53.8% Other charges Non-aeronautical revenues 46.2% Lastly, the airport’s environmental Aéroport’s own needs (particularly charge revenues increased by CHF 1.6 Terminal T2), which are therefore no- million. This is in accordance with the longer charged to third parties, and revised noise surcharge model which because of tenants’ lower energy con aims to have an incentive effect on sumption. Greater energy efficiency- airlines’ aircraft fleets operating at across the airport site is a significant Geneva. Moreover, some airlines have part of Genève Aéroport’s environmen made such fleet improvements faster Operatingtal policy. costs Aeronautical revenues Non-aeronauticalthan expected. revenues - At Genève Aéroport in 2014, operating Taken together, aeronautical revenues- At Genève Aéroport in 2014, non-aer- costs increased by a modest 1.1%. increased by 11.6% in 2014. Passenger onautical revenues rose by 2.7%. Within this total, personnel costs went charge revenue rose by CHF 15.3 mil Commercial charge revenues per up by CHF 20.4 million, which was lion (+10.1%), explained in part by formed satisfactorily, rising by 1.9% a smaller rise than forecasted in the the growth in passenger numbers and despite a general gloom in the retail budget. This variation is explained partly by the price effect following