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About the Authors

Nicola Bellantuono is a Research Fellow in Operations at Politecnico di Bari (). He holds a Laurea Degree in Management (2004) and a PhD in Environmental Engineering (2008). His main research interests deal with exchange mechanisms and coordination schemes for , procurement of services, open innovation processes, and corporate social responsibility. Valeria Belvedere is an Assistant Professor in Production and at the Department of Management and Technology, , and Professor at the Operations and Unit of the SDA Bocconi School of Management. Her main fields of research and publication concern: manufacturing and logistics performance measurement and management; manufacturing strategy; service operations management; and behavioral operations. Elliot Bendoly is an Associate Professor and Caldwell Research Fellow in Information Systems and Operations Management at Emory University’s Goizueta . He currently serves as a senior editor at the Production and Operations Management journal, associate editor for the Journal of Operations Management (Business Week and Financial Times listed journals). Aside from these outlets, he has also published in such widely respected outlets at Information Systems Research, MIS Quarterly, Journal of Applied , Journal of Supply Chain Management, and Decision Sciences and Decision Support Systems. His research focuses on operational issues in IT utilization and behavioral dynamics in operations management. Stephanie Eckerd is an Assistant Professor at the University of Maryland’s Robert H. Smith School of Business where she teaches courses in supply chain management. Her research uses survey and methodologies to investigate how social and psychological variables affect buyer–supplier relationships. Her articles have appeared in the Journal of Operations Management, the Journal of Supply Chain Management, and the International Journal of Operations and Production Management.

I. Giannoccaro (ed.), Behavioral Issues in Operations Management, 237 DOI: 10.1007/978-1-4471-4878-4, Ó Springer-Verlag London 2013 238 About the Authors

Luisa Errichiello is a Researcher at the Institute for Service Industry Research (IRAT) of the National Research Council of Italy (CNR). She graduated in Management Engineering at the University of ‘‘Federico II’’ and gained her PhD in Engineering and of Innovation from the University of , Italy. She was visiting scholar at the Strategic Organization Design Unit of the University of Southern Denmark. Her research focuses on the microdynamics of innovation in organizations, the evolution of organizational routines and capabilities and the relationships between technology and organizational change. Marco Formentini is a Research Fellow at Cass Business School in London. He graduated in Management Engineering at the and completed his PhD in Operations and Supply Chain Management at the University of Padova. His main research topics are collaborative pricing and sustainability in supply chains, Product Development and Lean Design methodologies and . He has published papers in International Journal of Production Economics and International Journal of Production Research. Pauline Found is a Senior Research Fellow at Cardiff University. She joined the Cardiff University Innovative Manufacturing Research Centre (CUIMRC) when it formed in 2004 where she worked with the Lean Enterprise Research Centre (LERC) on sustainability of lean change. Since October 2007, she has been working in LERC on a number of research projects. She has published several papers on Lean and manufacturing improvement. She is a co-author of Staying Lean: Thriving not just surviving. She was President of the Production and Operations Management Society (POMS) College of Behavior in Operations Management 2009–2011 and a Fellow of the Institute of Operations Management (FIOM) and a Member of Chartered Institute of Purchasing and Supply (MCIPS). Ilaria Giannoccaro is an Associate Professor in Supply Chain Management at the Politecnico di Bari, Italy. She graduated in Mechanical Engineering in 1998 and received her PhD in Management Engineering from University of Rome ‘‘Tor Vergata’’ in 2001. In 2011, she was visiting scholar at the Supply Chain Management Department of W.P. Carey Business School and joined the Research Center for Supply Networks (CaSN), Arizona State University. Her principal research interests concern the management and organization of supply chain networks and geographical systems. She is author of more than 60 papers mostly published on international books and journals, among which European Journal of Operational Research, International Journal of Production Economics, Journal of Geographical Systems, Production Planning and , Journal of Artificial Societies and Social Simulation, and Emergence: Complexity & Organization. Alberto Grando is a full-time Professor in Production and Operations Management at the Department of Management and Technology, Bocconi University, and Dean of SDA Bocconi School of Management. He is also a Visiting Professor of Operations Management at Cranfield School of Management, Cranfield University (UK). He has published a number of books and articles in academic and professional journals. His research interests are manufacturing performances measurement, supply chain management, and operations management. About the Authors 239

John D. Hanson is an Associate Professor of Supply Chain Management in the Supply Chain Management Institute, University of San Diego. His research interests are in and Innovation in the Supply Chain and the role of Behavioural Dynamics in Operations Management. He is an aerospace engineer by training and prior to his academic career he held executive positions with AlliedSignal (now Honeywell), Siemens and Eaton Corporation in the areas of advanced product development and technology planning. Gregory E. Kersten is a full-time Professor of Decision and Negotiation systems and a Senior Concordia Research Chair at the John Molson School of Business, Concordia University. He received M.Sc. in and a PhD in from the Warsaw School of Economics, Poland. His research and teaching interests include individual and group decision making, negotiation analysis, decision and negotiation support, web-based system development, and electronic commerce. In 1996, he set up the InterNeg Research Centre involved in online training and development of e-negotiation systems, which since 2005 has been hosted at Concordia. He authored and co-authored six books, 25 chapters in books, and over 150 articles in journals and refereed conference proceedings; developed Web systems and interactive websites for teaching negotiations. He is a vice-chairperson of the INFORMS Group Decision and Negotiation Section, and senior editor of the Group Decision and Negotiation Journal. Ugo Merlone is an Associate Professor at the Psychology Department, University of Torino, Italy He received his PhD in Applied form University of , Italy. His main area of interest is the modeling of human behavior and organizations. On these topics, he has published articles on journals such as European Journal of Operational Research, Physica A, Journal of Economic Behavior & Organization, Journal of Mathematical , International Game Theory Review, Organization Science, and Nonlinear Dynamics Psychology and Life Sciences. Rossella Moramarco received her PhD in Advanced Production System from Polytechnic of Bari in 2011. She has been visiting scholar at the R.H. Smith School of Business (University of Maryland) in mid-2010. She has been also visiting at the InterNeg Research Centre at the John Molson School of Business (Concordia University) in July 2010. Rossella’s research interests focus on coordination of buyer–supplier relationships in the context of logistics services supply chains, sourcing mechanisms (traditional versus electronic negotiation), and behavioral operations management (e.g., trust in B2B relationships). She uses simulation as well as laboratory methodologies. In April 2011 Rossella joined CEVA Logistics, where she works as transport engineer in 3PL and 4PL projects. Pierpaolo Pontrandolfo is a full-time Professor in Business and Management Engineering at the Politecnico di Bari, Italy. In 2006–2009, he was the Head of the Department of Environmental Engineering and Sustainable Development. In 1995 and 1997, he was visiting scholar at the University of South Florida in Tampa, FL, USA. Since 2009 he has been collaborator of the InterNeg Research Centre, John Molson School of Business, Concordia University in Montreal, Quebec, Canada. 240 About the Authors

He is author of more than 100 chapters, mostly published on international books or journals, among which European Journal of Operational Research, International Journal of Production Economics, International Journal of Production Research, International Journal of , Journal of Cleaner Production, and Journal of Product . Pietro Romano is an Associate Professor of Supply Chain Management, Product Development and Business at the University of Udine. He graduated in Management and Engineering and completed his PhD in Operations and supply chain management at the University of Padova (Italy) and was the founder and director of the first edition of the Master in Lean Management at the Cuoa Business School. His principal research interests concern supply chain management and lean synchronization. He took part in several research projects on lean- and SCM-related topics and is author and co-author of more than 110 publications. He has published articles in the MIT Sloan Management Review, Supply Chain Management: An International Journal, International Journal of Production Economics, International Journal of Operations and Production Management, Industrial Management & Data Systems, International Journal of Production Research, and Interfaces. Boaz Ronen is a Professor in at Tel Aviv University’s Leon Recanati Graduate School of Business Administration. He has been visiting professor at several high-profile business schools, including Columbia University, New York University, and SDA Bocconi School of Management. He has published over 100 papers in leading academic and professional journals, and co-authored several books. His areas of interest involve Value Creation and increasing shareholders’ value by using Value Drivers in areas such as Operations and Logistics, Information Technology, Sales and Marketing and Strategy. Cynthia K. Stevens joined as the faculty at University of Maryland in 1990, after she received her PhD in psychology from University of Washington. Her research focuses on cognitive and social factors that affect individual and group behavior in the context of staffing (interviews, job search and choice, and recruitment), training (skill retention), electronic reverse auctions, and interpersonal work relationships (e.g., diversity dynamics, dysfunctional work relationships). Her work has appeared in Personnel Psychology, Academy of Management Journal, & Human Decision Processes, and Journal of Applied Psychology. Josh Whitford is an Associate Professor at Columbia University Department of Sociology and is also a faculty affiliate at the Center on Organizational Innovation. In February 2007, he was named an Industry Studies Fellow by the Alfred P. Sloan Foundation. His interests include economic and organizational sociology, comparative political economy, economic geography, and pragmatist social theory. His research focuses on the social, political, and institutional implications of productive decentralization (outsourcing) in manufacturing industries in both the United States and Europe. Francesco Zirpoli is an Associate Professor at the Department of Management of the Università Ca’ Foscari, Venezia, and Research Associate at the MIT- About the Authors 241

International Motor Vehicle Program. He gained his PhD in Management from the Judge Business School of the University of Cambridge, UK. and his Doctorate in Business Administration from the University of Naples ‘‘Federico II’’, Italy. His interests include strategy and organization design with a specific focus on organization boundary decisions, network governance, and the organization of innovation processes.