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2020 Sustainability Report SUSTAINABILITY ENVIRONMENT, SOCIAL & GOVERNANCE REPORT 2020 DISCLOSURES CARLSBERG GROUP SUSTAINABILITY REPORT 2020 2 INTRODUCTION Welcome to the INTRODUCTION ......................................... 3 FIND OUT MORE Carlsberg Group’s SUSTAINABILITY REPORT TOGETHER TOWARDS ZERO ................. 9 + SUMMARY Sustainability This full Sustainability Report provides ZERO detailed information on our strategy, Report for 2020 CARBON governance, partnerships and FOOTPRINT ...................................... 10 performance. The Summary includes extracts from this report to provide an ZERO overview of our approach and progress. Here we present an update on WATER progress on our Together Towards WASTE ............................................... 20 ZERO programme as we work with ZERO our people and partners to achieve IRRESPONSIBLE Annual Report ZERO carbon footprint, ZERO water DRINKING ......................................... 27 Our Annual Report focuses on our waste, ZERO irresponsible drinking and financial performance. It includes ZERO information on sustainability that is a ZERO accidents culture. We explain ACCIDENTS most pertinent to investors. CULTURE .......................................... 35 how we do business responsibly to support these goals and our business strategy. And we provide information RESPONSIBLE BUSINESS ...................... 41 on sustainability governance. GOVERNANCE AND TRANSPARENCY ..................................... 51 Website Carlsberggroup.com hosts our reports and policies, as well as showcasing stories on our biggest sustainability achievements. Social media @carlsberggroup We share our latest sustainability carlsberggroup.com stories on social media throughout the year. @carlsberggroup Carlsberg Group Introduction CARLSBERG GROUP SUSTAINABILITY REPORT 2020 INTRODUCTION 3 MESSAGE FROM OUR CEO 2020 has been an incredibly organic decline in operating profit to DKK 956m to support research, arts, challenging year for our 3.1%. We ended the year with culture and civil society, including reported revenue of DKK 58.5bn, DKK 109m specifically for COVID-19 business, our customers and operating profit of DKK 9.7bn and relief efforts. our people all around the free cash flow of DKK 5.1bn. world. Our purpose is brewing for a better Despite the challenges posed by today and tomorrow. Despite the Through it all, we have remained COVID-19, our strategic priorities immense and immediate threat to resilient, buoyed by our strong and ambitions remain intact, and we human health, I am encouraged to performance over the past few years. have continued to invest in our see that the global pandemic has brands. While volumes sold have sharpened the world’s focus on the I would like to thank each and every declined overall, we have seen long-term sustainability of the one of our people for their role in growth of 1% in our craft & speciality planet too. We must not lose sight of continuing to support our business brews and 11% in our alcohol-free this overriding objective and I joined and our customers through these brews. other leading CEOs in urging tough times. governments to ensure their recovery Our financial performance and efforts support the Paris Agreement’s During the year, our top priority was SAIL’22 business strategy are 1.5˚C climate goal. the health and wellbeing of our underpinned by our ongoing employees, while at the same time commitment to responsibility and At Carlsberg, we have our own taking the actions required to protect sustainability. ambitious targets to cut carbon the financial health of our business emissions and water waste, and we this year and capture long-term This year, we increased our support will not let COVID-19 throw us off We are on track growth opportunities for the future. for local communities – including the course. We are on track to meet our to meet our ambitious hard-hit hospitality industry – and 2022 targets, and since 2015 we sustainability targets for The market decline and prolonged transformed production lines to help have reduced our brewery emissions 2022 and we will not let on-trade closures in many markets meet unprecedented demand for by 39% and our water use by 18% for COVID-19 throw us off course. led to an 8.4% organic decline in hand sanitiser. The Carlsberg every hectolitre of beer produced. revenue, but our relentless focus on Foundation, together with the New Cees ’t Hart, From 2015 to 2019, we cut our CEO, Carlsberg Group cost efficiencies and early Carlsberg Foundation and the beer-in-hand emissions by 7%. intervention enabled us to limit the Tuborg Foundation, also donated CARLSBERG GROUP SUSTAINABILITY REPORT 2020 INTRODUCTION 4 Achieving these targets as we work accidents culture. Our efforts steadfast in our commitment to ABOUT THIS REPORT Together Towards ZERO will help us towards achieving all four ambitions uphold the principles of the UN Our annual reporting suite comprises three mitigate risks to our business that play a critical role in the success of Global Compact. With the creation of reports: our Annual Report, this Sustainability will be amplified by climate change our business now and in the future – the Carlsberg Sustainability Advisory Report and a Remuneration Report. Each in the future. I am pleased to see the not only by addressing risks but by Board, we are inviting external includes content tailored to its specific audience increased focus on ESG risks and creating opportunities for growth. experts to provide an “outside in” and cross-references to the other reports opportunities by our stakeholders, view to help us stay true to the where relevant. Download all the reports at including investors, which will Our burgeoning range of alcohol- values of our founder, challenging carlsberggroup.com. contribute to creating progress at the free brews has delivered 11% growth ourselves to constantly strive for pace and scale needed. in sales volumes this year as more better as we work towards our This Sustainability Report describes our people embrace healthy balanced ambitious targets. approach and performance on our most This year, for the first time, we are lifestyles in the wake of the material social, environmental and ethical reporting in line with the pandemic. We also want consumers I am convinced that driving progress issues for the financial year 1 January to recommendations of the Task Force to enjoy our alcoholic products Together Towards ZERO will help 31 December 2020. on Climate-related Financial responsibly and reached our target Carlsberg keep brewing for a better Disclosures to better understand and to include messaging about today and tomorrow as the world It covers all Carlsberg Group subsidiaries in act on climate-related risks and responsible drinking on all packaging recovers from COVID-19. which we have a controlling stake and possess opportunities for our business. two years early. more than 50% of the voting rights, across 31 countries, including 86 breweries and soft Climate change is also increasing The success of our business depends Cees ’t Hart drinks production sites (together referred to as water risks and our ground-breaking on our people, and their health and CEO, Carlsberg Group “breweries” in this report) and two malting water risk scenario analysis with safety remains our top priority. As plants. See page 74 for more on our reporting WWF is helping us target action to well as supporting them through the scope and methodology. Selected data on key sustain essential water supplies – challenges of the pandemic, we have performance indicators is subject to limited both for our breweries and for the stepped up our efforts to embed safe assurance by PwC (see page 90). communities whose water resources behaviour and continued to drive we share. Our innovative partnership down accident rates by a further 19% This report serves as our annual with Desolenator will use renewable across the business in 2020. But this communication on progress to the UN Global energy from the sun to create access progress was overshadowed by the Compact and as our statutory statement on to clean water for thousands of death of a contractor during corporate social responsibility in accordance people in an area of India stricken by dismantling work at a former with section 99a of the Danish Financial the effects of both climate change production site. Any accident is one Statements Act. and COVID-19. too many and this tragedy strengthens our resolve to get to Our actions to contribute to the UN Sustainable ZERO carbon footprint and ZERO ZERO. Development Goals are signposted in relevant water waste are key ambitions in our sections and summarised in the Governance Together Towards ZERO Carlsberg was founded over 170 and transparency section (see pages 59-65). programme, alongside ZERO years ago on a strong sense of social irresponsible drinking and a ZERO responsibility – and we remain CARLSBERG GROUP SUSTAINABILITY REPORT 2020 INTRODUCTION 5 EXTERNAL PERSPECTIVES The Carlsberg Sustainability Advisory Board (CSAB) was established and I am pleased to be part of It has been my utmost Since 1847, Carlsberg and held its first meetings in 2020 to the CSAB and have the opportunity pleasure and privilege to be a its people have remained true to the provide additional “outside in” to follow – and influence – the part of the CSAB, which has allowed founder’s heritage, aspirations and perspectives directly to our CEO and Carlsberg sustainability journey. me to contribute my consumer responsible way of working. The senior executives. We invited the trends expertise for a higher cause. decade leading to 2030 will three external members to provide From my perspective it is a genuine be dynamic and challenging. feedback on our sustainability improvement journey that seeks to It’s heartening to see how the approach and performance. continuously raise the bar, focusing Together Towards ZERO initiative To transform itself whilst securing on the material issues. Much has is more than just a CSR campaign; business continuity and success will See page 53 to find out more about been done in recent years, which but a well-crafted strategic plan not be an easy task. Well-supported the CSAB, their feedback and our allows us to set high ambitions.
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