San Francisco Public Library Annual Report 2020
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A1 The Library Leader San Francisco Public Library Annual Report Fiscal Year 2019–2020 eLibrary Interest Explodes With Covid Shutdown, Library Pivots to Provide Digital Access From the moment San Francisco went Overall, eResource usage has jumped SimplyE grew 50–100 percent or more into shelter-in-place mode in March, 63 percent this year with some in usage. usage of the Library’s eResources electronic resources increasing even For those without library cards before skyrocketed. While stuck at home, more. Kanopy, the Library’s free the closures started, SFPL pivoted residents made good use of the Library’s streaming service for classic movies, to a quick access model that enabled rich and varied collection of online documentaries and independent any San Francisco resident to obtain resources, from streaming movies to films, has seen its usage increase 105 an eCard online so they, too, could music and magazines to books. percent. Hoopla, another streaming enjoy the Library’s wide selection As Electronic Resources Librarian platform for movies, music and books of electronic resources. From spring Daniel Matsumoto was quoted as for all ages, has seen its checkouts to fall, some 13,500 new library saying in an article about the upswing jump 84 percent. From Van Halen to cardholders were added to SFPL’s users in eCirculation that appeared in the the Hamilton soundtrack, folks are via the online application. And that San Francisco Chronicle, “During listening to what they like from the interest remains strong, with some 50 library more than ever. the last two weeks of March we were to 70 new library card holders added to access their library account, SFPL Those students are making great use getting 80 to 100 e-card requests a As people turn to the library to save every day. granted electronic access immediately, of all the Library’s eBook, music and day. These are people who did not money, they are catching up on their ScholarCard, SFPL’s effort to make helping to support distance learning movie resources as well as Brainfuse, have regular library cards. They are magazine reading online thanks to sure all pre-K–12th grade students for 61,000 San Francisco Unified the Library’s live online homework surprised that the library is open, and Flipster and RBDigital, where they have library cards, also brought School District students as well as help service, plus the vast array on even more surprised when they get can read everything from Vogue to immediate access to students during thousands more independent school online encyclopedias, dictionaries, online and realize there is so much Dogster. And the always popular eBook the pandemic. While in the past students who reached out via their biographies, math and reading practice content available.” providers like Overdrive, Axis360 and students needed to visit the library school librarians. resources and more. n Library Steps Up in City’s Time of Need The Show Must Go On! As employees of the City and County of San Francisco, all Library staff Storytimes Continue Despite are required to work as a Disaster Service Worker to serve in a variety Library Closure of capacities to support the City and San Francisco Public Library Youth accounting for social distancing and its citizens in a time of extraordinary Services team pivoted fast after the other safety measures that would need. The last major crisis faced by shutdown to ensure that the Library’s enable storytellers to be filmed safely. the City was the 1989 Loma Prieta beloved storytimes could continue to Librarians, working remotely, also set earthquake, but that does not compare entertain and educate early learners, up their own home studios to record to the arrival of the coronavirus, which and let’s be honest, also provide a storytimes. instigated the largest disaster service little break for parents and caregivers response in the City’s history. Sweet Stories debuted on April 7, juggling work and childcare. 2020 on Instagram TV (IGTV) and With the closure of our buildings, The Library’s Media Services team quickly grew from a three-day-a-week many staff found themselves turned the reading room in the Main’s broadcast airing on Tuesdays and furloughed; however, soon they were Children Center into a mini TV studio, Thursdays at 2 p.m. and Saturdays at reassigned to various roles supporting 11 a.m. to a daily program accessible all facets of the City’s disaster response. on Instagram and YouTube. “A lot of people in SF are in need “We missed families as much right now of basic food items as they missed us,” said and it feels good to be helping Youth Services Librarian the SF Marin Food Bank meet and Sweet Stories program this need... As a librarian I manager Maricela Leon- try to help people and I am Barrera. “Our hope was to glad for the opportunity to SFPL staff at the SF-Marin Food Bank. bring them something joyful continue.” and comforting during a — Casey Crumpacker, time of great uncertainty. Eureka Valley/Harvey Milk Sweet Stories is that, a short Memorial Branch Manager and sweet reminder that we are with them despite any distance.” As Jen Woo was quoted as saying in a May 13, 2020 article in the San Mayor London N. Breed. Photo by Michael-Vincent D’Anella-Mercanti. Francisco Chronicle by Sam Whiting, Continued on A3 “One day, I am an adult services librarian at the West Portal branch. The next day, I am working in food A Night to Remember ..........A2 Summer Interns Step Up ..........B2 prep, packing bags and boxes.” SFPL Goes Fabulously The I Love My Librarian This summer, fully half of all library Fine Free ..........A2 Award goes to. ..........B3 workers were deployed as Disaster Library Spreads the Love 2019 Library of the Year Service Workers to distribute food of Reading at Mayor’s Winner ..........B3 at food pantries; serve as monitors at Annual Toy & Book Festival ..........A2 George Tran packs 3-D printed face shields for Librarian Lisa Fagundes hard at work as a Top 10 Circulated eBooks New Virtual Library Lets and eAudiobooks ..........B3 hotels sheltering unhoused individuals distribution at local hospitals. contact tracer. Patrons #LibraryfromHome ..........A3 and at testing sites; perform contact Advancing Racial Equity tracing investigations to help contain From Drab to Fab — at the Library and Beyond ..........B4 the spread of COVID-19; conduct among other tasks. Staff from The From contact tracing to community sfpl.org Gets a Makeover ..........A3 Bridge, Information Technology Questionable Questions ..........C1 community outreach to ensure that all outreach to monitoring test sites Dear Susan ..........A3 department and Mobile Outreach and hotels, library staff have made Our Sponsors ..........C1 communities were informed on the One City One Book Events Services even commandeered the important contributions throughout Letter from the City Librarian ..........D1 dangers of the virus and preventative Draw Record Crowds ..........B1 measures; support the Covid Library’s 3D printers to produce face the pandemic and we are grateful for Fiscal Year 2020 Budget ..........D2 masks for the City’s frontline workers. their service,” said Dr. Grant Colfax, VOWS: Reunited and Command Center’s communications It Feels So Good ..........B2 and draft health guidance documents “SFPL has been a tremendous partner director of the Department of Public Health. n Summer Stride Celebrates for the Department of Public Health, in the City’s COVID-19 response. the Outdoors ..........B2 SAN FRANCISCO PUBLIC LIBRARY • THE LIBRARY LEADER A2 A Night to Remember SFPL Goes Fabulously Fine Free On September 16, 2019, SFPL had exciting news to share: it eliminated overdue fines for all Library patrons, a monumental step in reducing barriers San Francisco Public Library and living up to its commitment to free and equal access to its communities! In addition, the Library erased all outstanding overdue fines from patrons’ records, thereby restoring access to many patrons who have need of the Library’s resources. Nationwide, elimination of overdue fines in libraries had several positive outcomes: • Increased patron access to materials and services • Reduction of the inequitable impact of overdue fines • Improved patron relationships with “Your efforts at inclusiveness their library of our whole community, not • Optimization of library staff time just some of us, is an ongoing and increased staff efficiency inspiration. (Am very clear This move was made possible through SFPL’s partnership and work with that this requires a whole lot the San Francisco Financial Justice of wisdom and on-going hard Project of the Treasurer’s Office. The work for the staff from top to two resolutions went before the Board bottom.)” Continued on A3 The Atrium was the starting point for a series of roving performances over the course of the evening including circus artists, DJ sets, drag performances and music. Photo by Alexander Kim. —Linda Morrow, patron More than 5,200 revelers from all was designed to spur dialogue and and said that if it were not for Night of COMMUNITY corners of the Bay Area, and even participation on the 2020 theme Ideas, they never would have thought as far as Portland, Oregon, flocked Living on the Edge, an adaptation of the to come down. to the Main Library on February 1, international theme Être vivant. Night of Ideas 2020 was made possible Library Spreads the Love of 2020 to enjoy the City’s second Night The day after the event, Children’s by the support of the City and County of Ideas. Once again, San Francisco Librarian Jim Jeske reported that he of San Francisco, the Friends of the Reading at Mayor’s Annual Toy Public Library joined forces with the encountered three completely different San Francisco Public Library, 836M, French Consulate in San Francisco, families who all said they attended Cultural and Scientific Services of & Book Festival KQED and SFMOMA to produce Night of Ideas, and it was either their the French Embassy in the United an unforgettable FREE seven-hour first time in the library or their first States, the French American Cultural marathon of debates, keynotes, panels, time seeing our wonderful Main Society, the Institut Français, French performances, screenings, music and Children’s Center.