Comments received regarding weekday service reductions 1

Need earlier train for my commute The first train Northbound in the AM is too late and the last train Southbound in the PM is too early. REALLY??? Now I can't ride this train at ALL!!! I would be arriving 2 hour late to my office and leaving 2 hours early! Think people, think!!! Most folks work 8 hours a day, not 5 or 6! Keep the service the way it was. Otherwise, SMART will be ANOTHER USELESS EXPENSIVE public system, just like the GGBus and the rest of the bureaucratic inept transportation systems in the Bay Area. If you cut the weekday trips and I can't ride your train, my family, friends, and I will boycott and vote against every measure and every opportunity to give you money! Need earlier northbound trains, and later southbound trains The earliest southbound train does not get me to work on time by 2min. If this did not change I would not take the smart train. It is absolutely imperative to run the early morning (departing Larkspur at 6:38 am) train in order for me to be able to use the train for my daily commute. I do not understand why you would eliminate this most important time while leaving both a 9:30 and a 10 am train. Commuters who are commuting north for work that would take a 10 am train can easily take a 9:30 train instead, and just be a little early. For those of us needing the early morning train, there is no alternative that works. Without this train I cannot use the train at all to commute. I implore you to include the early morning train in your plan and sacrifice a late morning train in its stead. I plead with you with the utmost urgency to consider keeping the 6:38 am Northbound train in lieu of a later morning train that does not serve nearly as many people each day. Getting rid of the early morning trains prevents commuters from getting to work on time and students to get to schools by 8am. PLEASE do not eliminate the morning trains that get from Marin to Santa Rosa in time for 8am school start. Also, having the last train leave Santa Rosa before 5pm is crazy. A commuter from Marin to Santa Rosa cannot even get an 8 hour workday in with this schedule and if commuters and students aren't taking the train, who is? The northbound morning commute proposal is too late. You need to make sure people can get to Santa Rosa by 8am for school or work start times. If this doesn't happen you will lose a lot of riders and increase traffic on the roads. Same for the afternoon commute... it seems like later times would have Need an earlier service on weekdays. 4:30am dept. The southbound schedule's earliest time would make it impossible to go for lunch in the City. I would not be able to use the train for my daily work commute if the the proposed AM northbound schedule was approved. I would have to drive, which I don’t want to do. I love the smart train and I love your current early morning northbound schedule. Comments received regarding weekday service reductions 2

Are you serious???? This is supposed to be a commuter train. Not sure what world you all live in but most people start work between 6:00 am and 9:00 am. Your first southbound train should leave Sonoma County Airport by 5:00 am absolutely no later then that. Get rid of the 8:28 am and 12:45 pm southbound trains, again its a commuter train most people work at least 6 hours per day. As for your northbound schedule get rid of the 10:04 am out of Larkspur again no commuter would be on that train. Add a 3:00 pm northbound out of Larskpur. Am southbound trains must start earlier for my commute. That schedule, North South AM PM, is useless. If someone plans on riding the train for the sake of riding the train then it is fine. But look at that schedule and plan a roundtrip to accomplish anything, like work or shopping or going to SF, and you will see it is not possible to create a travel plan. The proposed southbound schedule would make the train unusable for people that need to be to work Please keep an early train northbound for 7 am departing San Rafael. I commute all the way to Santa Rosa and the traffic in Santa Rosa to the airport is horrible Need earlier am southbound. Take 530am downtown train Would like an earlier AM northbound train (7:30 am?) When I ride the train on the week days I usually ride early am like around 5 to 5:30 am in Petaluma going south to Marin county to get me to work by 7am. Going home I usually catch the train in larkspur around 3:15 to 3:30 pm to get me to my destination in Petaluma before 4:30 pm . By Changing the train schedule would only hurt my commute time schedule then I would have to catch the golden gate transit instead of the train. That's why we got the smart train. Smart train will be throwing their money in the garbage. I thought the train is for our transportation in our community to get to point A to point B and to help the traffic problem. If this schedule is implemented, SMART becomes an an agency that does nothing well. Instead, retain the the 5:09 am southbound, don't bother with midday service. In this way you serve commuters well and aknowledge that at this time leisure riders and shift workers are not folks you can serve. needs to be something earlier than 6:20 AM departure for southbound and might be nice to have a later northbound evening option, but not as important as the early morning southbound I would need an earlier train going southbound in the morning. Half an hour earlier would be great. If I was commuting to my old job in Rohnert Park, I would need to leave earlier from county airport to be able to walk or catch a bus to my place of work. This schedule would make me very late for work. I would need an option that gets me from Novato to I need to be in Larkspur by 6:30am. I take the train to work and need to be at work by 7:30. AM northbound needs to have an earlier option for those starting work at 7 am. The proposed schedule doe not even have an option for people starting work in santa rosa by 9am. PM northbound trip needs an option for those leaving work at 6 pm Right now there is not even an option for those leaving work in Santa Rosa at 5pm. This schedule is obviously focused on the morning southbound and evening northbound commute but needs to show more options for the other commute (morning northbound and evening southbound). Comments received regarding weekday service reductions 3 elimination of the early morning northbound trains would make commuting to santa rosa for work very difficult for me. additionally, eliminating the northbound trains between 3:03 and 4:49 will make it difficult for kids that get out of school in Petaluma to commute home or to after school 6:20 a.m. for the first train is too late. The first train would need to leave by 5:30 a.m. otherwise I'm getting to the office too late and would drive my car. Maybe cutting a later p.m. train would affect less The change in morning times would mean I would never take the train. I need to be at work by 730 at the Sonoma County Airport. AM northbound eliminates commute since most people have to be to work before 8am. PM southbond eliminates commute since most people have to work until 5pm or later. PM northbound cold work, but it's be better to have a gap in service and one later train during summer or maybe limited to Friday nights only. Southbound hours too late for work commuting The northbound and southbound trips during work hours would help no one. If those are going to be the times, then the north should start earlier, so people can get to work in SR before 8 AM. People are normally off of work at 5 PM- southbound should be after 5 PM. If this becomes the new running schedule then I will not be able to use the SMART train for work commute since I work 7am-5:30pm M-Th. earlier northbound to airport area is important. there are a number of people i have talked to about taking the train and they cannot because it is not early enough northbound. I report to work at 7am so the later arrival time does not work for me. Good start for reduction in fees. Wow. This is truly absurd. I'm almost speechless. How to articulate The proposed schedule has the first "commuter" trains picking up from Petaluma after 8 a.m., and arriving in downtown Santa Rosa after 9 a.m. Your afternoon schedule has the last train leaving Santa Rosa before 5. I know I'm not the only person who works an 8-5 schedule. You're proposing a "commuter" train that does not run during commuting hours. It's kind of insulting, really. First northbound train is too late for my commute, and last southbound train is too early for my commute. However, I use the train very infrequently for commuting so it would not have a big impact This schedule does not accommodate workers in the Airport Blvd area. I need to arrive before 7am, Can the Northbound AM trip arrive earlier (8am) at Airport? you are not account for any employee that works from 8am to 5 pm. if the first train is not until past 8am from petaluma why would i take this to work? this is a crazy proposal to not account for peope staring work at 8am and leaving at 5 pm. that is the most common work schedule Not sure if i am reading this right but there is not one time slot that has a person arriving at Larkspur with ability to arrive in SF before/by 8AM, and I do not see one ride back picking up after 5PM? I do not know anyone with a normal 8AM-5PM schedule that this would work for. Is it possible to run more in the mornings/evenings? The AM northbound does not start early enough. It should start from 6am. If you did this all school commuter and lots of waffle morning workers such a construction and many others wouldn’t be able to take the train You have to have earlier trains in the AM. Many people in Sonoma County have have to be in Marin(ie Marin county employees) before 7:00 AM. Comments received regarding weekday service reductions 4

I go to a school in Santa Rosa where many students from Marin commute via the SMART train. With the new system, the train would not arrive in Santa Rosa until 9am, so I'm not sure what those students would do. Many of them enrolled in my school with the expectation that they would be able to ride the SMART train for all four years, and that it would only become easier and more as the SMART train expanded (or at the very least, stay at a similar level of convenience). Without the SMART train, some of them may have to transfer school, which I think would be terrible. The train goes from North to South at adequate times in the morning; it needs to do the same for South to North. The proposed timetable DOES NOT meet most employees work schedules, there needs to be trains 1 hour earlier in in the AM and 1 hour later in the PM. This may lead to less savings in staffing costs (because of the longer shift) but this proposed schedule will really hinder ridership. Having the first train leave the airport at 6:20 AM?! There are people who start work earlier than 8 o'clock in Marin or 9 o'clock in SF. Please keep the train that leaves the airport at 5:02 I need to be at Airport station by 8am on the NB train and I would stop using the train if this wasn’t I as well as most of my commuting friends work in the Santa Rosa Downtown area from 8am to 5pm. None of these times work within that time frame. Even the current schedule requires us to get to work almost 30 mins early and leave almost 30 mins late or get to work late and leave early. Need more early options, too big of a gap mid-day, not late enough into the evenings. need to run earlier southbound and later north bound. The AM northbound trip leaves too late for me to arrive at work on time. I work near the Sonoma County Airport stop. I normally arrive at work at 8:00am and could push it to 8:30am, but there's no way I could arrive at work after 9:00 am. The latest proposed PM southbound train would leave at 4:29pm per this proposed schedule, which is earlier than I leave for work (5:00 pm) but I could make it work. Need earlier AM northbound and latee PM southbound. There needs to be a train or two offered between 7:00 am and 8:00 am northbound from Petaluma and Marin. 5:00 or later as well to support commuters. The first southbound trip is way too late. I moved to be near a train station, but if you are going to start so late the train becomes useless to me. That current 5:02am southbound train is critical. Skip that 2:21 pm run, and add in the 5:02am, please please. Does not start early enough. I work near the SC airport. My job starts at 6am. Never been able to use the train to commute, sad. Starting time too late I sometimes take the train early mornings to go to the Groceries in Rohnert Park from Santa Rosa early in the morning so that would affect me. Also on day trip down to San Rafael / San Francisco I like leaving early in the morning. And come back late in the evening/night. So if this was the new schedule I wouldn't like it. am northbound not early enough I would not be able to use the train to go to work, which I had hoped to do more of next year, because the AM northbound trains to do not run early enough. I am commuting from Petaluma to Santa Rosa for work and the earliest proposed arrival time in Santa Rosa is 9am? Work starts at 7:30 or 8am for me. This would not be acceptable. am southbound morning trip only acceptable if it coincides with GGT busses at San Rafael within 10 min so I can make it in city within hour of arriving to San Rafael. Northbound pm trips unacceptable because I can’t make it to San rafael that early. I need a train that gets to Novato between 6 and 6:30 AM. Comments received regarding weekday service reductions 5

Commuting to Larkspur early is imperative. 7:40 am arrival to larkspur would completely eliminate my The northbound commute starts too late on the morning. You would lose students and work I use the 4:41am departure from Downtown Santa Rosa to be at work on time in Corte Madera I need an earlier train than 6:42 am from Cotati Need to be in San Rafael by 6am Please don't take away the very early morning times southbound. I have to be at work by 6.30 am so if this went away I'd have to stop riding the train. And I've been a rider from the very beginning. You really need at least one early morning. 5.30-5.45am from Petaluma. Petaluma to Civic Center. I need to arrive in larspur by 6:30am. The earlier southbound train is necessary for me to be able to come to work on time. I wouldn't be able to use the smart train if the earlier commute were eliminated need earlier to make any kind of work plausable the morning commute starting too late. many of us ride the 5 am train. even during covid. and SMART should run one more southbound trip in the morning starting about 6 a.m. from the Airport station I have to be at work at Kaiser hospital at 6:30. The new schedule would potentially work for me however I am expected to be at work at 9 AM in San Rafael and this will delay me by almost 15 minutes. I would have to take a lesser lunch break or stay longer at the end of the day which I definitely do not want to do. Please keep the earlier train from Petaluma to San Rafael mid week as is. Many County employees start work at 8 am, so the first am trip needs to start at 6:45 if they're to catch a connecting bus. i take the 5am train from Santa rosa downtown 5 days per week, i would have to drastically change my schedule for work, it doesn't work for me. I also need the 330 train north from san rafael. Working on the ferry’s in Larkspur I would need an earlier train in the morning for a 0600 start. I come in very early so I could not ride into work at all. I’d be eliminated as a rider. On most days I am likely to miss the trip home as well. Forcing me to drive back and forth to Marin. 33 miles each way daily

The new schedule would make me totally change my work hours. The first train south is a half hour later than I would like and that causes a problem with my work hours and the afternoon train. I would need a train 1/2 earlier than the first southbound train. Ideally, if you want SF commuters to take advantage of the train both directions, you need runs going south to start earlier. Getting to Larkspur for a 7:00 AM ferry departure would be better than what is currently available; some would prefer to be on an even earlier ferry, eg., the 6:35 ferry. As it stands the earliest train puts you in SF around 8:30 which is late. (All this is based on normal (non-pandemic) work schedules/life.) This is awful! Working in SF, the earliest I could get into the office is after 9am. I typically take the 5:24am train so I can be at my office by 7am. This schedule makes the SMART train irrelevant for my commute and I would no longer be able to ride it; you are eliminating SMART as an option (I am I need to be in the building at work in Novato by 6:30 am M - F. If this is not possible, I will be forced to A lot of riders don't get off from work till 530 in the city and this schedule has the last train running north at 6? That doesn't work We would need Petaluma to leave at 6:45 or 6:50 at the latest to get to Novato by 7 Need an earlier southbound train Comments received regarding weekday service reductions 6

If I catch the 1st train out of Petaluma North and the last train out of the Airport station I’m not even working an 8 hour day. This new schedule would probably knock me out of riding the train weekly as it’s hard enough now catching the 5.01 train south and the 7.20AM train north. I’d go from riding the train 1 or 2 times a week to probably riding it on a rare occasion. Need an earlier NB for those commuting to Sonoma County destinations, especially Santa Rosa. Need a 7:30 arrival into the Santa Rosa area. A slightly earlier AM southbound train would be nice! Please try and maintain an earlier train run out of Santa Rosa that arrive in Larkspur by 6:30am. Need an earlier Southbound AM train Not early enough in the morning southbound U would need an earlier train in the morning Earlier northbound by even 30 minutes or an hour would be preferred You need a 5:00 am train heading south, this gets everyone to Marin County worksites and started by 7:00 am. You will loose County, Schools, City, and Special District riders. We have steady jobs and I need to be at work at 7:30am at Santa Rosa North riding from San Rafael, so I will need an earlier train. If there’s no train to be there by 7:30am, I would NOT be able to use the service at all. And I get off work at 4:15pm to ride back to San Rafael, so keeping the 4:36 train would be great! I’ve been purchasing a monthly pass for this train service. I Prefer to eliminate the free WiFi than to remove the earlier train schedule. Thank you!!

If the am schedule first south bound time is 6:57 that would put me 1 hour late to work which is not good for me need earlier schedule 5:09 was great then you went to 5:39 AM train this working pretty good right now hope you can keep this am morning time schedule at 5:39 AM. Thanks Lorry Azevedo could i come to your meeting on this subject please if so what place & time is the meeting? It would be nice if you could add one earlier AM Southbound train beforehand. Train does not start early enough or run late enough for a 12 hour work day. A trip that arrives to San Rafael around 6:30am or before would be ideal for early morning workers The northbound AM trains too late. The PM southbound offers too narrow a window. If I miss the train, or there’s a breakdown (which there frequently is), I won’t hav a way to get home. Northbound trains need to start before 7:00am I use SMART to commute to and from school in Santa This is a huge step backwards to notstarting early enough to get to work. This willnot work for me. I'd like to take the train to work, unfortunately the Northbound trains do not arrive soon enough. I would need to arrive at Sonoma County Airport Station by 0600. Not early enough for the weekday commute I marked morning south unacceptable because it would affect my start. I travel Petaluma to Marin Civic center and start from 6:45-7:15. I would have to change my work schedule and I would really I need to be at work at 7am in San Rafael so with the purposed schedule I would be 40 min late. Would prefer a bit earlier train heading south. One that passes through Downtown Santa Rosa at the I take the first train in the morning out of the airport station to Marin. Changing it to a much later time for the short term is not desirable. I would like to see an earlier train at around 530 if possible, until the regular schedule can be implemented. I may end up driving on some days because of the proposed My workday starts at 6am in Novato commuting from Santa Rosa. I would not be able to use the train ever, if there is not an earlier SB departure. Comments received regarding weekday service reductions 7

An earlier northbound AM train would be important for me to consistently ride as I need to be in the office near the airport by 8 or 8:30am frequently. Need an earlier southbound trip If the southbound am could start a little earlier it would work for me. Otherwise northbound pm is fine. I really think we need that early southbound train 500 AM I believe there are quite a few riders that get to work for 6:00am start. This completely eliminates that possibility. We have had the early trains from the beginning of train inception. Why would you even Need earlier than 6am train southbound . That would make it extremely difficult for people who work in the city and have to meet ferry and train times. Some days are later than others and it ferry is There should be service at least 2 hours earlier to start. I would not take the train if it could not leave south from santa rosa by 5am. It negates my work commute saving. I need to arrive from santa rosa to san rafael by 6:15am at the latest. Monday I start work at 6 in San Rafael so the first train is to late The first morning train is too late to get us to work and school on time Need to please start a half hour earlier northbound and go a half hour later southbound AM times are too late. I start work at 9am I need an early train out of Petaluma - if it doesn't get me to Larkspur by 7 am, I would have to drive. We need ar least one train from Petaluma to the Civic center before 6:57 am. We need another afternoon train close to 3:30pm Thank you This schedule will lessen your riders. A lot of us are dependent on the train and a lot of us have to be a work at 6 from Santa Rosa. A lot of us work at the hospital and we relay on the train. Getting into San Rafael before 7 am is a benefit of the train. I’d like to see 1 earlier train. Need much earlier north bound trains to start work no later than 7:30AM near airport. I love taking the train instead of driving, but if I can't get to work early enough I will need to drive again. I am so An earlier AM southbound train would be preferable. A start time between 5:00AM to 5:15AM would I live in San Rafael and work in Santa Rosa downtown on a 9-5 schedule, Monday–Friday. With the proposed schedule changes, I would be late to work by about 20 minutes every day and have to leave work more than 30 minutes early every day. Northbound AM and Southbound PM trips that leave 30 minutes earlier and 30 minutes later respectively would be a much more manageable commute. You need to add an earlier Northbound AM trip. No early north bound trip means I would get to work 2 hours late - if this a commuter train it doesn’t work for people who commute north to Sonoma in the morning Could not get to work early enough in the morning As this is primarily a commuter train I feel that the AM southbound service starts too late with the new Need the earlier AM option and mid- day hading north. I need a south bound departure from airport no later than 5:15A. Without that I can’t ride the train. I’d try to make afternoon schedule work. AM northbound: Can't arrive into Sonoma County until after 8:30am There needs to be a train that leaves Santa Rosa Airport before 5:30 am. The train would leave too late to get to work on time. Please bring back the route that leaves Cotati at The elimination of the earlier (5:13) train impacts me because I travel into the city and I start work at Eliminating the early AM SB trips will send a lot of folks back into their car or back on to GGT route 72. I require an earlier train than those listed Comments received regarding weekday service reductions 8

There are a lot of people who ride the early trains to be able to get to work. Starting so late would make it impossible for a lot of people to be able to ride anymore. I know you're tying in to the ferry, but the majority of people I commute with work at the Civic Center, Kaiser, and Guide Dogs for the Blind, and start work at 8. Offering a 7:58 Civic Center southbound drop off is less than perfect for most of us. Push it back 15 minutes. The southbound schedule does not leave early enough for the start of my day working in San Francisco. An earlier train would be necessary since I work nine hour days. This schedule does not The morning I would need an earlier train to get to San Rafael by 7 a.m. The earliest and later trains would need to depart at least an 1.25 hours earlier in the morning and 1 hour later in the evening to make smart a viable option for my work schedule For me to continue to take SMART, there would need to be at least one earlier train than the current model allows heading southbound. As I need to commute on bike and be at work by 8 AM, I would not the first train on this schedule is way too late. it would need to be at least an hour earlier for me Would use the train more often if it ran earlier I start work at the Civic Center San Rafael at 6:45am. Please keep the early trains; many of us start before 7am...County of Marin; Kaiser, Marin General Hospital, commuters connecting to buses to Oakland. You will eliminate many commuters if you do not keep the early trains. I don’t commute on the train, but it seems like earlier train in am would be important for commuters. This timetable makes it impossible to commute from south to north. Totally unacceptable. I could not commute from larkspur to Petaluma on this timetable. Needs to dept larkspur earlier and needs to run later into the Cutting train 1 (5:00am) and you will loose a lot of commuter ridership. Cut out the mid morning and early afternoon trips and add them to the early morning and evening to serve the commuters. The train time I need in the morning would not be available. The north bound trains would have to start earlier. Not enough service. An earlier AM and a later AM departure from Sonoma County are needed. From Sonoma County, a lunch date in Marin is no longer feasible. A later PM departure from Marin is also desired. North bound morning trains leave too late to be at work in Santa Rosa by 8- 8:30 am Is such an early SB from STS make sense... Why not start from Santa Rosa Downtown @ 5:45 am? I can make the 7:00am ferry & Give me a later departure from Larkspur 6:15pm to terminate at North Santa Rosa... Give us a 9:00 pm departure on Friday & Saturday from Larkspur to terminate at North Santa Rosa... Need earlier northbound trips and later southbound trips. A few more southbound morning options would be helpful for us teachers who need to be to school by 7:45 am. The earliest northbound train at 756 am is too late. Your current earliest northbound of 638 is good, even 742 is too late. The latest southbound train of 429 is way too early. Leave the current 501 train at the latest train. The opposite commute has earliest train at 629 am (southbound) and 605 pm (northbound), is a 12 hour difference and allows people a full work day. Please consider the same for the northbound/southbound Morning southbound should probably have at least 1 earlier run. Also, in general the pre-pandemic schedule allowed TOO MUCH time between train and Ferry. Please reduce this to speed commutes. The first train out would not get me to work on time. I need a train that will get me to San Rafael by 6:30 We would need a Northbound trip that gets to Cotati by 8:15 I need a train that gets me to work by 7:00 AM. The first train available picks up in Petaluma too late for me to make it to Marin by 7:00 AM. I'll have to drive to get to work on time. Comments received regarding weekday service reductions 9

I start work at 7:00. I need a train that allows me enough time to get to work. I pick up the train in Petaluma and I work in Novato. I'd be 15 minutes late to work everyday if the earliest train picks up at 6:57 AM. I'll end up having to drive. Please consider a 6:15 or 6:30 train. The trains are usually very full in the evening when everyone is commuting home. Lack of seats or a place to stand will force me to have to drive if SMART starts blocking off seats. How about adding more cars so people can spread out. I rely on SMART as I do not drive due to sight loss. I need to be at work in Santa Rosa by 7:45am so I would need to adjust my work schedule. need an earlier am southbound Need earlier AM northbound or I would not be able to use SMART at all My son needs to ride the train to get to Cotati by 8:10 am to attend Credo High along with a number of other high school students. The train would need to leave Larkspur by 7:40, so that students in Petaluma can ride it to get to the Cotati stop by 8:10am. I take the train from Hamilton to Credo in Cotati. We need a train to arrive in Cotati by 8:10 to make it to school. I commute to school in Cotati, which starts at 8:30, on the smart train. And I have to walk a mile from the train station to get to my school, and if the train would arrive at 8:51, I would always be late and would never take I have to be to work in San Rafael by 7:30 and it takes me 10 minutes to get there once I’m off the train. If the 6:39 out of Rohnert park was 10-15 minutes earlier and the 4:37 pm northbound from San Rafael remained I The AM proposed schedule is very late for my work schedule and conflicts with the bus schedule ( connecting trip ) then the last trip on the PM proposed schedule is too early for me. With this proposed schedule, I definitely will not be able to use the SMART train anymore. Will just use the 101 bus The family has one member that has to be in SF to early to take your early train. His bus is full every morning through Golden Gate Transit. Our other would casual. Not very SMART not having a 5ish am train. People who start work at 7 in Marin or San Francisco - would have Comments received regarding weekday service reductions 10

Need later train for my commute and recreation The train would be nice to use if you wanted to go to dinner and a night out without driving I would travel north to Santa Rosa after work, and not have a ride back south. I always wanted at least one "late night" train so I could take advantage of public transit for dinners. The last northbound train leaves Larkspur at 6:05pm and it doesn’t work for me because I get off work at a later time so one more train service will be good for a lot of people that gets off late. With only commute centered trips, no use to someone whose commute doesn't fit. If it allowed for trips to concerts/etc, might have some use, but not as is. I would nolonger bealbe to ride the train i need to be inpetaluma at 11am and leave petaluma at 9pm What about commuters in Sonoma using SMART southbound to go home? I feel there should be at least a 6, 6:30 pm train leaving Airport at latests and not ending service at 4:40. PM northbound train does not mesh with my current work schedule. I'd always be struggling to catch the last train. If this were the schedule I wouldn't be able to take the I've actually been surprised that there isn't a later train. I understand that the train is primarily a commuter train, but even 1 hour later seems like it captures a fairly frequent commuter class. as an as-yet non rider supporter in santa rosa, I would wish that ideally there were @ least one or 2 much later northbound runs from southern depots allowing for recreational or commuter ridership later at night (particularly as SIP lessens. The same could be true for Marin riders wishing to return southbound much later than commute times. My feed back here is that even tho personally we've no particular need for train service as retired non commuters I think Smart needs to reach out better to all forms of ridership including bicyclists & day trippers & think outside the box some re schedules. As the days lengthen, why not experiment with a 8-9pm run in each direction? I will miss that late pm northbound when we got drinks in SR So if someone works in SF, they would have to make it to Larkspur for the 6:05 train at the latest? Why wouldn't there be at least one later train then that so you wouldn't be stranded? Like what if you work till 5 in SF or if you want to take the train to Larkspur for dinner? It seems like this wouldn't work for commuters or recreational travelers. I want to be able to have enough time in San Rafael, san Francisco - where I would need to take a bus to the SMART station and not worry about missing such an early train home. I go to dinner and theater and educational events sometimes. since I need to use a bus to get to/from SMART I would be afraid of being stranded on the PM the AM seem more doable if I ever did need to use it. To use the train for commuting from Marin to Santa Rosa, I would need to cut short my work day. Also, there is no option for occasionally working late. I sometimes work in San Rafael and past 6 pm, sometime 7 pm. I would not want to take a bus back to Rohnert Park, which doubles the time to travel home. Later trains northbound in the evening and make them closer to the ferry departure and arrival times. Already the schedule is so limited. The already limited schedule is the biggest downside of the train, and the primary reason why I don't ride more. I find this further reduced schedule dismal. Particular the evening trains. Last training leaving Sonoma County south bound by 4:29p? Honestly it seems like what's the point of a commuter train then? see previous comments. we can't take it to work in SF because it doesn't have a late enough return option, and this new proposed schedule doesn't help that. It would be nice to have a later schedule on Fridays for those that want to travel to/from SF Comments received regarding weekday service reductions 11

During a non SIP reality, I have a strong opinion that if we want Americans to get out of their cars and ride trains we need ample scheduling with cheap ride cost. I rarely get the opportunity to use the trains as my commute is East West. That said, I would like to use if to go see friends on an evening in San Rafael and not have to drive home. This has never been an option for night life. That said, the We should have the new train schedule thinking on the work hours on both directions. I work by the airport Santa Rosa and I finish my work schedule at 6pm. so the train is not an option for me. It would be good to have a later train from Larkspur, especially if you're in SF for an event. The train isn't usable if you can't get back home. the last train leaves before 5pm! that's not even commute hours what the hell are you thinking this This cuts out the primary times I travel, not to mention the majority of the times that people are commuting home after work. Maybe if they ran at least until 6 they would cover more of the people This schedule does not accommodate workers in the Airport Blvd area. I need to arrive before 7am, Is it possible to run more in the mornings/evenings?

Not sure if i am reading this right but there is not one time slot that has a person arriving at Larkspur with ability to arrive in SF before/by 8AM, and I do not see one ride back picking up after 5PM? I do not know anyone with a normal 8AM-5PM schedule that this would work for.

Need more trips later in morning and more trips later in evening for southbound trips, for people commuting into Santa Rosa to work daily. last southbound train is too early for my commute This schedule does not accommodate workers in the Airport Blvd area. I need to arrive before 7am, I wish there would be later departure times for northbound service. Neither of the PM services operate late enough. It should operate to 9pm. Would prefer later PM southbound options but would only use these rarely. The proposed timetable DOES NOT meet most employees work schedules, there needs to be trains 1 hour earlier in in the AM and 1 hour later in the PM. This may lead to less savings in staffing costs (because of the longer shift) but this proposed schedule will really hinder ridership. Need one evening northbound for days in the city Later trains You need a train later than 6:05pm. Catching this requires taking the 5pm Ferry which requires leaving work at 4:30pm. Move the 6:05 back to 6:20 would permit using the 5:30pm ferry. Need a later PM northbound Your last SB train would leave downtown Santa Rosa before 5pm? Did you notice how busy the 5:30 need to run earlier southbound and later north bound. Last pm train from Novato is before 7pm? Thats pretty limited. I go south on 107pm from Cotati to Sutter using San Marin stop and Lyft- extra $8 but I want to do my part in reducing carbon. Then Id have to leave 5 hours later to catch that last train north? Another opportunity, maybe. 710pm or 730 would help a lot of folks along the line. PM northbound: Would need a trip leaving Marin Civic Center about 6:45 or a little later Need earlier AM northbound and latee PM southbound. There needs to be a train or two offered between 7:00 am and 8:00 am northbound from Petaluma and Marin. 5:00 or later as well to support commuters. It would work but I occasionally have meetings that would go too late for the evening northbound Comments received regarding weekday service reductions 12

Does not run late enough Make a train after 5 pm south bound 2 days/ week I work late & catch the Marin Civic Center train northbound @ 7:22 pm. I think most people would be ok with limited service midday. However, I would encourage two strategies: 1. think about later service in the evening, especially going northbound. The last train should leave San Rafael at 7 or 8 pm, not at 6 PM. So, instead of leaving every 30 minutes, perhaps every 45 instead during the rush hour. Then maybe 1 hour apart for the last two trains. Unless you need to cluster, departures from San Rafael in the evening could be as such: 4:05, 4:45, 5:30, 6:15, 7:15 Ending time too early The last train leaving Larkspur at 6:00pm is too early and does not allow for working later than 5pm. There should at least be one more train, possibly leaving at 8 or 9pm to catch anyone who may have PM northbound needs later trains. At least two or three. If that doesn't happen its back to GGT Last train should be later than 6. Maybe the last train should be at 7pm There are already so few transportation options I think PM service should be extended so for people who work nights can access public transportation as well. Or people who indulge on the weekends and need a safe and affordable way home. We should be expanding service not cutting it. I’d need a 7pm or 8pm train if I were to take later train to go to work in morning I haven’t been taking train before virus because schedules don’t coincide with GGT and it takes too long to get to city. Easier to just take A last train heading north from Larkspur at 6:05pm is not going to encourage commuters to ride the I think you need a train which runs both North/South later in the evenings trains need to run slightly later, the last train needs to at least match up with the last larkspur ferry Need a later train departing from Larkspur. Maybe 6:45 or 7 pm need later to make any evening events possible If you kill all the post-commute times in the evening, I'll never ride the train and I love the train so that Unless current ridership is heavy on the 4:29 northbound, it would seem better to remove that trip and make the last northbound train around 7 or 7:30pm. one more trip in the evening after earlier than train in the morning and one in the evening leaving Larkspur after Make the last train run later on weekdays. 6:05 is too early northbound, and 4:29 southbound is unreasonable for those working full-time jobs. An additional southbound p.m. trip in the 5 o'clock hour would be useful for my schedule. Also, I would like to see a 6:45pm northbound from San Rafael. I take the last train back from cotati at 7:08 to not have any train beyond 4:30 would be awful I work and get at the County Complex and get off work at 5 pm. The proposed schedule lists the last southbound train leaving Santa Rosa North at 4:36 pm doesn't do me or most County employees the I commute to SF and some days I need to work later than what this proposed pm northbound schedule No northbound train leaving Larkspur later than 6:05 could be problematic occasionally having to stay later or come back from The City on occasional days that I take the ferry. On most days I am likely to miss the trip home as well. Forcing me to drive back and forth to Marin. 33 miles each way daily We frequently go to Petaluma for dinner. We don’t really need early bird specials So have to rush to catch the last train South is inconvenient. Shift mid-day train earlier, have PM trains run later into the evening I would like to have one Northbound PM trip running later in n the evening; otherwise I must use GG Transit bus to return home from an overtime shift in San Rafael. The bus route to my home is not convenient, and subjects me to a 1-1/2 hour commute plus 30 minutes walk to SMART Cotati station Comments received regarding weekday service reductions 13 service ends too soon for me to effectively use SMART There isn't a late enough train for me to get home in the evening after work. More evening trains on weekdays please. It is often hard to get to the station by 6 pm. This would impact my most common train scenario: I ride my bicycle from home in Cotati to work in Santa Rosa i the morning, then take the train home. Having the last southbound train leave downtown at 4:40 would pose a challenge - I can't always leave work that early! This would not only impact how much I take the train, but how much I ride my bike - now I can ride home in the daylight, but in the winter it gets dark early and I do NOT like to ride Petaluma Hill Road in the dark! I need a trip from Larkspur between 7:45 and 8:15 pm If possible, either add one more later trip or replace an earlier trip with a later trip. Those who want to use SMART for leisure activities, can't do that when the last northbound trip leaves at 6:00. We like to take the train to go to movies and dinners. Northbound schedules will not support this. Need trains both northbound and southbound to run at later times.

I NEED TO LEAVE WORK AFTER 6 PM. HAVING THE LAST TRAIN LEAVE THE SONOMA COUNT AIRPORT AT 4:30 IS VERY MUCH TOO EARLY. YOU TALK ABOUT IT BEING A COMMUTE TRAIN,.,,,,,,REALLY DO NOT ELIMINATE THE LAST TRAIN THAT LEFT ABOUT 6;00 AND CHANGE IT TO ONE AND ONE HALF HOUR EARLIER! IT MEANS SOMEONE HAS TO LEABE WO, RK BY 4:00 ,.....HOW DOES THAT MAKE SENSE?????

There needs to be one later night train southbound and northbound. Similar to the old schedule. Stops too early We like to take the train in the late afternoon to catch a movie or go out to dinner. This schedule There needs to be one train northbound in the PM around 7-7:30 pm There has to be a later train northbound than the proposed 6:05 last train. Train does not start early enough or run late enough for a 12 hour work day. I probably would never finish work early enough to catch the last 6:13 train northbound from San Rafael, which would mean that I wouldn't ride the train at all. I entered not acceptable for the northbound going north, because I think u need another train after the 6:13 scheduled. Like 645 u have now. For the people who leave work at 6 or a little later after 6. I would be forced to ride the last train home. If I missed that train, I would not be able to go home. I would STOP using the service, if that schedule became effective. When I commute to work, I go to San Francisco. Having 6:05 the latest would make that difficult. The last train from the Civic center northbound is 6:18 PM. I do get off at 4:30 pm and this would be acceptable; however, Sometimes I work late and I don’t know until that time, I would need a later It would be nice to have a later option that would allow one to take the train after an after work And how am I supposed to come back home to PEtaluma from Rohnert Park when I finish after 6 pm? I actually think you should have two more trips late at night, even at the expense of less frequent I'l like to have a later northbound trip, leaving Larkspur around 8pm Southbound return should have a later train around 5pm for me to ride as frequently. Your reduction of PM hours has lead to your loss of public support. It lead to your last vote failure. It will lead to smart closing down. Your PM hours should have the last train going north from San Rafael Need later than 6pm train northbound Comments received regarding weekday service reductions 14

Would prefer a later evening train to be available for those who want to visit other communities to I might be able to work around this by making afternoon appts On certain occasions, I work late... sometimes rushing to catch the last 8:35 PM Train. My shift ends at 7pm. I take the northbound out of Petaluma home. With this schedule change, I would need to Uber/Lyft home everyday which is outside my budget. PM times are too early. I get off work at 6-6:30. It's difficult to spend a day in the City, take a later ferry and make it to SMART by time the last train We take the train down for lunch in San Rafael from Rohnert Park, so wouldn't have the opportunity to do that with this AM southbound schedule. Would need a trip south that happens between 11am and 12:30pm to make it in time for restaurant to be open. Thanks! Need later trains I would need a later “last train” to make it home on some commute days One more train NB 7:30 pm or later would be great. I believe the first train is going to be a cluster we’ll have to squeeze on to ... not safe at all! The 2nd train you recommend is too late for folks who start work at 8am in Marin! I would bump the trains Would like an 8pm option for northbound I need later trains leaving San Rafael in case I have to stay late for work Need more commute times in the late evening. There is a huge gap there which is going to affect a lot of people including me. The final northbound Would need one slightly later in the afternoon to make it home There needs to be an 8pm northbound train for those of us that get off work after 6 Would like to see one post dinner evening train to allow for people who use SMART to travel to dinner locations and be able to ride and still be able to consume alcohol with dinner. PM southbound: If you work in Santa Rosa or RP, you would have to catch a train before 5pm which is not doable for workers who work until 5pm. Need later trains home going north. A few later trip would make this acceptable. Later PM northbound trips are critical for usage. although infrequent, my schedule sometimes requires later trips than the proposed schedule offers I think you would loose a lot of ridership not having at least one more southbound train for people commuting, the final southbound schedule proposed is to early in the day of most commuters that they wouldn’t ride because they may not get home. I would try to add a SR airport 5:30 southbound to that at the very least last southbound trip is too early The return trips end too soon to go out to dinner or to return from a family visit. I think another one aroud 9 or 10 AM would be better for seniors I need some later Larkspur choices. Having the final train at around 7 would suffice. I work in the city. What hindered me from riding the train was the lack of evening north trips. You finally added them once the expansion to larkspur hit. You need to think about how I can get to the city by 830 (630 train from downtown SR) and can leave and get home by 630 (530 train from Larkspur). PM southbound trip is not acceptable, as those of us working in San Francisco until 5 pm would have a hard time getting a ferry/bus to make the last 6:05 pm northbound train. And, we'd be stuck in Larkspur should the ferry/bus be late. Recommend a 'sweep' leaving from Larkspur one hour later, Comments received regarding weekday service reductions 15

I live in Novato. favorite restaurant is La Gare, in Santa Rosa. When I have out of town guests or a special occasion, we ride the train into Railroad Square. Have dinner at La Gare (it opens at 5PM) and barely make the last train home at 7PM. The changes you are proposing would make this impossible to do in the future. Need at least one later trip from Larkspur to Santa Rosa. Maybe a 7pm. This way more people riding the Ferry can get back from San Francisco after a complete day in the City. This would mean more people would take the Smart Train because they can have enough time in S.F. to enjoy the day or go to a Giants day game and see the entire game. Friday, late afternoon is another day we typically use SMART to travel to the Marin area for dinner, etc. from Santa Rosa. The proposed hours would not allow for that. Because we typically use SMART for leisure travel, looking at the new schedule, sadly I don't see us utilizing the train. Since I live in Windsor, I need later trips in the afternoon/evening in order to conclude my business in Would use the train more often if it ran later. Evenings until 8:30 p.m. are necessary for me. Your evening schedule has never been any good for me. I work late. This proposed schedule is even It needs more night service. Trains should run later. Eliminate the 2:21 northbound departure and add a 7pm train instead. Eliminate the 12:45 southbound departure and add a 5:30pm train instead. The schedule never supported using the train to go to dinner in one city, having dinner and returning without rushing dinner to catch the last train. Many people I know, like myself would use the train the killing of the late NB trips will hurt those in the "core" SMART ridership that occasionally, or even often, have to stay late in San Rafael working.. and it will probably stop my recreational trips to Flatiron Pub in SR for food and beer. I rely on those later departing NB trips out of San Rafael after At least one more evening train northbound. I sit on the fence about the Southbound PM schedule. It is doable but if I needed to stay late at teh office in Santa Rosa and missed that last train then I would be stuck. My work schedule requires that I take a later morning train to work and a later evening train home. Later trains make it possible to work later and still use transit to go northbound. You have to have a few evening returns otherwise you can be stranded in Marin. We use SMART to go to dinner in San Rafael....we would not be able to get back Need one later pm northbound to catch a later ferry. Need a later departure for North ound PM. Need earlier northbound trips and later southbound trips. Meeting I attend for business have occurred in the evening, ending far later than your last northbound train More trains in the morning south more trains in the evening north. This is a very limited schedule Especially for commuting home in the evening from the city I do not know many people that leave the city prior to 6 PM so the schedule doesn’t even work. Frankly more trees can be added in the evening I’ll just move back to GGT buses I would have to leave my job early, at this time I would rather not have to do that!!! Need at least one more after 6pm. Need a late northbound so I can have dinner in Marin county Comments received regarding weekday service reductions 16

Travel to school comments - need earlier trains Our highschoolers use the morning and afternoon trains. Till school starts we won't be using the train. But before you make " permanent" changes to the schedule, I hope that you will consider adapting to what takes place when/if students return to school in the fall. It looks like the schools might have 1/2 day schedules in the fall. The way the schedule looks now we would definitely need an earlier train that would need to arrive by 8 or 8:10 to Cotati. I know that there are a large number of students at our school using the train.

The Northbound AM train proposed schedule is way to late. It is past when school starts. This would mean my 2 students could no longer ride the train to and from school. The southbound PM train is almost okay but if the last one leaving means that any after-school activities or games would never be able to be attended and have them take the train home. I wouldn't bother buying a monthly pass and having my students do this if there was no way to be consistently take the train back and forth every day to school. You would lose them as riders along with all of the other high school and college students the commute in and out of the North Bay which there are a lot of

My child commutes to Credo High School in Rohnert Park. Please do not change the schedule such that he can no longer arrive to school on time. School is not in session for the rest of this school year, but Credo students commute from Marin and from southern Sonoma County towns. It’s imperative that the Smart Train continues to run in mornings and afternoons so theses students can attend school. I get on the train in Petaluma to get to high school in Cotati. I would not be able to ride the train to school if the first train is at 8:38am. School starts at 8:20am. Can't Get to school on time. I am one of many students who travel from the south to attend high school in Rohnert Park. We need to have an early morning train that arrives at the Cotati station by 8:15 or so. Removing this early northbound train from the schedule means that I and dozens of others will not be able to continue attending the public high school of our choice. PLEASE ADD ONE NORTHBOUND EARLY MORNING

Honestly, with the amount of pollutants the train saves, it is imperative that school children be able to ride the train to and from SF/Marin area to Rohnert Park. Having 2-400 more single cars on the road to bring children to school 5 days a week, AND that is only 1 High School I’m thinking about, it is not only a disservice to our children, communities and environment, but contributes to the end of our planet and the human race as we know it. We should be offering more types of group transit and less single use. I would even like to see the train extended into Mendocino county to connect the counties in unison, especially after the we have had disaster after disaster in recent years. Work for the people, connect the people, harmonize the people instead of alienating and isolation in single user cars. the am northbound change in time would prevent me from commuting to school. need earlier time We need the train to go northbound and hot mod county in time for school. It needs to be leaving larkspur earlier to get to schools by 8. My child would have to change schools and I would need to look for work closer to home. This would dramatically change our lives for the worse! As a school commuter an earlier train is necessary. My son commutes to school from Petaluma to Rohnert Park. The leave time from Petaluma in the morning, going North would need to be before 8am. Comments received regarding weekday service reductions 17

My daughter attends a school in Rohnert Park and takes the train every day to and from school. The new proposed schedule would make riding the train to school impossible. Many of her fellow students take the train from San Rafael and Petaluma to Rohnert Park also. Those students with no longer be able to ride the train either. This proposed schedule would be putting a ton more cars on the highway Students from Credo high school use the train service regularly. They travel from San Rafael - RP . They need to be at school by 8:30 (school is 20 mins away from train station. In their way back they need to take the train around 4 pm Same situation for kids that live in Santa Rosa. They need to be at the RP station at 8 am to make to school at 8:30 and need to get back around 4pm Please consider these

Kids at CREDO High School greatly need this. This is going to have a negative impact on our school and cause MORE cars to have to drive to and fro increasing traffic and so much more. PLEASE EXPAND THESE TIMES FOR MORNING AND AFTERNOON FOR THESE KIDS!!

This schedule would make it impossible for Credo High School kids from Marin to take the train to school as they have done for years. It is absolutely unacceptable! Also you need a later evening trip for students who participate in after school sports! Again, the key to higher ridership is MORE trips!!! I wouldn’t be able to attend the school I go to without a schedule that allows me to commute by train. The proposed schedule eliminates the train for all students commuting to school from Marin to Sonoma which was a large group and will further negatively impact the ridership numbers. This schedule would be disastrous for all the high school and college students who rely on the train to arrive at their campuses on time. Totally illogical to eliminate the earlier route. I am a teacher at a school (Sonoma Academy) and we would appreciate any effort to keep the early a.m. northbound trains running so our students who live south of our school could use the train as This would hugely impact me as I would not arrive to school on time and would not have transportation home to Novato after school sports. I could not make it to school in SAnta Rosa in time for class. I need the train to get to and from school. I work at a school and the students won't make it to Santa Rosa on time if the train arrives after 9:00. They'll miss the first 90 minutes. If southbound trains stop running before 6:30, these kids can't do extra curricular activities like sports, music, debate, or drama. This will be terrible since so many of our School starts at 8am in Santa Rosa. The elimination of the earlier trains will make it impossible for me i would not ride it at all because i wouldn’t make it to school or home from school when i have sports These changes would not work with the time I need to get to work and drop of my kids to school. I would likely stop riding SMART if these changes took place. This affect a lot of kids coming not the county to go to schools like Credo and Sonoma Academy. My kids take the train to school and need to be at school by 7:50am I wouldn’t be able to use the train anymore to get to school in the mornings if you use this new schedule! Please add back the morning hours. Plus if you do this, you will add car traffic. Without an earlier northbound trip, my kids wouldn’t be able to take it to school in the morning. We would need at least a 7:30am northbound train. Ride to train to school M-F (Sonoma Academy). Besides my school I know kids from at least 4 other schools that also ride the train in AM: St. Vincent de Paul, Credo, Tech High, and Cardinal Newman My school is 8am-3:30pm in Santa Rosa. These schedules do not work for students; especially Northbound arriving after 9:00am! Comments received regarding weekday service reductions 18

If you don’t keep the 7:20am northbound train from Petaluma and the 4:00 and 6:00pm Santa Rosa southbound train then we and a bunch of our classmates can’t get to and from school and home from arriving in SR at 9am is too late for school commuters Add an early train(s)! Our kids use the train daily during the week and the new schedule completely eliminates our ability to do so. This schedule change will put so many more cars heading both ways in the AM and PM just to drop them off and pick them up. I don't know anyone that would be able to use the AM service to commute for work up North from this area with the time it would get you there after 9am? These times are unacceptable. There must be a morning train that can get me to school in Santa Rosa at 8 am from Petaluma. Also, one later train southbound in the evening is needed. The last train We would have to drop out of Sonoma Academy, we cannot get our daughter to and from school (after her afterschool activities) in time without the train since we live in San Rafael You are removing the ability for students and school children to use the train to get to school/class in the morning. This would be a big mistake putting more cars on the road and not serving this I work 7:30am-5:30pm so would not be able to ride SMART train the work. This is a very common window for a work schedule and feel it is critical that times be available to accommodate a normal An am northbound train that gets into Santa Rosa before 9AM is necessary for daily school commuting. I have a high school aged kid that commutes home via train, the limited mid-afternoon (3-4 pm) The proposed northbound AM time starts too late. I will not make it to school in time at Santa Rosa. I prefer the 10am northbound schedule to be eliminated. Train runs after school starts The train MUST get riders from Marin to Santa Rosa downtown by around 8am on weekdays for school. You’ve approximately 30 day riders needing this schedule. It is imperative that the train keep that arrival time in downtown Santa Rosa. (But please not too much earlier- they are teens!) As a student who lives in marin and uses the train to commute to school in sonoma every day, this proposed schedule would prevent me from using the train at all, including all student that take the train in the morning going north. School starts for us at 8 We need the train to get you to school!!!! We use the train a min of 5x/week, 2 trips a day to go to school in Sonoma County, taking the 6:30am NB train in the morning and the 6:30pm(ish) SB train home, after sports. We need those trains to be running in order to go to school up there. I go to school in Santa Rosa and would not arrive at school on time. I could not get home after my school sports. I would probably need to drop out of school. Sonoma Academy starts at 8am so my daughter would not be able to take the train from Novato. Sports end at 6 so she would not be able to take the train home to novato Sonoma Academy students would not be able to commute to school using the proposed NorthBound Need to arrive to Santa Rosa downtown by 7:30 am going northbound from Petaluma Otherwise I would miss my classes that start at 8:00 am . My High School in Santa Rosa starts at 8 am Monday - Thursday so the new schedule for Northbound am does not work for me. Please reconsider I do not drive It will be awful. Our kids go to school in Santa Rosa, and we need the kids to able to get to school by 8:00am at the latest... Comments received regarding weekday service reductions 19

If this new schedule where to happen I would no longer be able to get to school on time. The earliest Northbound train gets to Santa Rosa Dowtown at 9:13. Plus commute from the station to my school I would be getting to school an hour and a half late. So, if this new schedule happens I will sadly no longer be able to ride the train in the morning which is when I ride it the most. No one, in fact who goes to my school would be able to take the train in the mornings. So I would seriously ask you to tack on earlier trips to the train schedule, that's usually when it's the most full anyways. Sometimes I'm fighting to get a seat. Please have a morning train that allows students traveling north to get to school in Santa Rosa by 8am, so ideally arriving in Santa Rosa by 7:30 or 7:45 at the latest - this is critical for commuting students.

I currently take the 6:58 am from Hamilton to Santa Rosa Downtown arr. 7:45am. My school has a shuttle and we get to school (usually) just in time for the 8am start of school. When you changed the schedule Jan 2020 we already weren't sure it was going to work but the school allows for kids to arrive at 8:05 if they are on the shuttle. Many families have made entire high school decisions based on the smart train schedule. The proposed 4:08pm southbound train from Santa Rosa Downtown works, but if there is afterschool activities there should also be a late train, either one of the current two late trains (6:16 or 6:48 from SR downtown). **This is only during the academic school year**

My two children ride the train from the Novato San Marin station to downtown Santa Rosa for school (Sonoma Academy). The train service in the morning would arrive too late for them to take the train. We would have to drive them to school every day. 2 of 3 of my children take the train to Sonoma Academy and times don’t line up. This schedule would prevent all of the students I work with at Credo HS from riding the train from Marin to the Cotati station because it would not allow them to arrive on time for school at 8:35. I know times are hard for everyone but I really hope you run a train northbound that would arrive at the Cotati train station at 8:15!!! We could not ride train in AM as it would eliminate the train to get my kids to school by 8AM in Santa I cant make it to school in the morning with these changes. These proposed timing cuts are completely unacceptable. On the morning Northbound trains, there are a tremendous number of students who take the train from Marin County to Sonoma County. In fact, but the time the students load onto the train at Hamilton and Sam Marin, it is close to standing room only. By cutting early morning northbound service, that means that students will be unable to get to school easily.That puts kids and parents on the road which is 100% antithetical to to the purpose of SMART. This would be such a tremendous disservice. It trips need to be cut, they should be midday trips, not trips when the train is nearly full. This is so frustrating to think that commute-time hours would be cue. I need the Smart Train to get to School in Santa Rosa. The new times would not work for me. Please do not change the am schedule going North. This would affect a lot my friends and classmates also. Thank My brother and I are both Novato residents who use SMART to go to school in Santa Rosa. Our school starts at 8:00am so we need to be to Santa Rosa downtown by 7:45am at the latest. And when we have done sports we have relied on the 6:30pm southbound train to get us home. This proposed Comments received regarding weekday service reductions 20

AM northbound leaves too late for kids commuting to schools. PM southbound does not go often enough or late enough for school kids (trains should pass through downtown Santa Rosa by 3:50/3:55 and there should be an evening train for kids who do sports). My child and a whole bunch of kids ride to/from school novato to santa rosa. A huge factor in our decision was public transportation availability. These times would not get her to the shuttle/school on time and she would have a very long wait time at the station.

My son and hundreds of other students in Marin County ride The smart train northbound in the morning to school… This includes Sonoma Academy, St. Vincent high school, Sonoma State University, Credo High School, Santa Rosa JC and others. By not having a train leave until after 8 o’clock in the morning from Novato going north bound… No students would be able to make it to school in time. The new train would essentially eradicate all students being able to commute to school in the morning any longer. The train would only be serving those populations who are going south bound to work… I am not aware of any students in Sonoma County who are attending high school in Marin County and taking the train southbound… The new schedule would be extremely detrimental to all High school and college students who commute to school up north in the morning. Very few students and young people would be riding the train *after* 8 o’clock in the morning northbound because none of them would be able to get to school on time…

The schedule would not at all work for my son’s commute betw Petaluma and Cotati in the am and Cotati and Santa Rosa north in the pm I would not be able to take the SMART train to school, I go from Marin to Downtown Santa Rosa to attend Sonoma Academy. This schedule would make it impossible for all the high school students who currently depend on the train to get to school in the morning. It starts too late and you would lose over a 100 daily riders that I Woah. There are so many Marin kids who commute to schools up in Sonoma County. You would definitely need earlier morning trains because with this proposed schedule no high schoolers would make it to school on time. You would then lose ALL of your student travelers. Sonoma Academy and Please have an earlier AM Northbound for all the kids in Marin going up to Sonoma for school! they have to get there between 8:00 and 8:30 am. at least one option to get from marin to santa rosa by 8:00 am would be extremely valuable. I believe you will lose MORE riders if you don't do this. My two children and approximately 25 other children take the train from Marin county to school at Sonoma Academy in Santa Rosa. School begins at 8 AM. This propose schedule doesn’t even come close to being of any use in the morning. In the afternoon most kids are involved in afterschool sports or clubs and need a train departing Santa Rosa around 6:45 PM in order to get back home southbound. The schedule also does not accommodate that. If this schedule goes into affect we will no longer be using the smart train at all. Since you changed time previously it doesn’t work. Had to stop riding the train. Now leaves either too early to head south or too late and I would miss school. On way home it doesn’t work either. School gets out at 3:30 so would have to get to train and wait around. The first morning train is too late to get us to work and school on time After school, I participate in sports, and there is the possibility of missing the last northbound train when it runs longer. I don't want that to be the reason I can't fully take the train. Your am northbound doesn’t allow for kids to get to school if commuting north to school. Please have an earlier am northbound train. Comments received regarding weekday service reductions 21

A lot of my friends, actually most of my schoolmates before Covid19 traveled using the train to Rohnert Park from Petaluma. Since school starts at 8:00 or did when we were in school, they could no longer use the train to get to school and many of them would either have to change schools, or somehow find I commute from Petaluma to Santa Rosa for work and my kids do the same for school. These new times would NOT work. Taking the train is important to us to reduce emissions from cars. This won’t Marin kids use the train to get to school up north. No train will get them up north in time for school. Staff commuting home both in evening will never make the 5 o’clock hour trains unless the work at the station. No time for travel from work to station Based on this proposed schedule I would not be able to make it From my lime in San Rafael to my school in Rohnert park that begins at 8:30 am. I would need an earlier train. The first trip Northbound in the morning is wildly late for any typical commute to school or work. For my situation, an arrival to school after 9 am is not possible and my family can not afford to drive me or buy a car for me to drive. If you need to have less trips, at least go back to the hourly northbound starting earlier. I didn’t like getting to school 45 min early but at least I could reliably get to school in My daughter, here in Novato, travels to and from school in Cotati. Eliminating the early northbound train restricts commuting options for local students. My 2 students would not take SMART northbound in the morning if there is no early morning northbound as they need to be in Santa Rosa by 8:00 am for school (Sonoma Academy). This is the way my children get to school. This would impact our family in a very negative way if you were to cancel the early morning Northbound train. Morning changes make it unable for our children to arrive to school in time. Afternoon changes get them home later, so not ideal but would still use train in afternoon.

Novato Charter School And Hamilton Elementary children riders would have to wait an hour and 19 after school gets out at 3pm to take the hamilton exit northbound train to all other novato exits. We know so many students who use the train, or WOULD use it. But their kids can’t wait for iver an hour after school is out Likewise, the northbound service in the morning does not take into consideration the MANY high school students who take the train from Marin to Cotati for school at Credo High School, and I imagine many other high schools in the area. I ask you to please not only consider businesses when making the schedule. There are many school children who would benefit from the public transportation that SMART offers Thank you so much

My daughter takes the train from m San Rafael Civic center to RohnerT park and needs to get there by 8:10. Will there be a 7:20 traineaving Larkspur? Please make sure that theee is or we won’t be able to My morning northbound trip is already crowded. The first train would be too late for me to get to We reside in Novato. We have two teens who ride the train to and from school In Petaluma and Rohnert Park Monday through Friday. The first northbound morning train would not get them to school on time, using the school schedules as of today. need earlier NB train getting to Cotati around 8 AM would be helpful once schools starts resuming We use the train for school and need to arrive at Cotati from Hamilton early (by 8:10). Please include an earlier northbound train (I think it would need to leave Larkspur at 7:20 to reach Cotati by 8:10 - leaving time to walk to campus) credo High School student dependent on train Many student travel north for various high schools on the earlier northbound AM train leaving Larkspur approx 7:20am. My son and many of his classmates travel from San Rafael/Novato/Petaluma to Cotati and need to arrive in Cotati by 8:10am. Please consider adding one additional earlier northbound M-F Comments received regarding weekday service reductions 22

My daughter will be starting at Credo in the fall and would ride the SMART train every weekday depending on what the school schedule ends up being. She (and other students) would need to be on a train that would need to leave larkspur by 7:20 to be in Cotati by 8:10am. An earlier north bound train would facilitate arriving at school/work on time. An earlier Northbound train needs to be implemented in order for my high school student to be able to arrive to school on time for classes in Cotati. A train leaving at 7:20 am from Larkspur would make it possible for my student to commute on SMART, instead of having to commute by car, which I believe is the reason SMART was created, to alleviate congestion and pollution on the 101 corridor. Please consider adding an early morning commute train for Northbound passengers. Likewise, a later Southbound weekend train would allow for more after school extracurricular activities. A train leaving Sonoma County Airport at 5:29 pm would allow more flexibility in the commute. Travel from Novato to Cotati in the morning for school would not be possible by train with the proposed schedule. School starts around 8:30 am. Many students ride and have been struggling with changes already made. The more convenient it is for school travel (ideal would be a northbound AM train that comes into Cotati at around 8:10) the more students who would ride. My son is a Credo High School student and rides north daily from Novato to Cotati with an 8:35 am start time. Students need an earlier northbound morning train to be able to get to school. Does not work with school beginning and ending times. The Northbound a.m is not acceptable. I am a student and won’t be able to get to school on time. I am relaying on the train at 100perc to get to school and back. Please leave the morning schedule has it was before Covid. Departure from Petaluma downtown 7:25/7:35. The lack of earlier trains, especially northbound, makes it impossible for my kids to commute via train

We have a student who is an incoming high schooler at Redwood HS in the fall. He has been counting on using SMART for his daily commute to/from school between Marin Civic Center and Larkspur, average 8 trips per week. (Divorced family—he lives mostly with his mom in Terra Linda; and his dad lives in Redwood HS territory).

We are *depending* on that southbound train to arrive in Larkspur no later than 7:50am or as early as 7:20ish. After-school commute is a little more flexible. Comments received regarding weekday service reductions 23

Proposed schedule does not work for me You are eliminating the ability for people from SF/Marin to use this as a commute to work in Sonoma County. Makes using the train untenable. retain services that help daily commuters as much as possible I will not be able to take the train if the proposed schedule is implemented. In contrast to the earliest available southbound trip + latest northbound trip, the earliest northbound trip + latest southbound trip are entirely impractical for most (if not all) full time workers. For instance, I (and many others) work in the airport business park. If I were a train commuter, the longest day the proposed schedule would afford me is 9:13am to 4:29 (earliest possible arrival to latest possible departure) - not even close to a typical 8-hour work day. If this becomes the new running schedule then I will not be able to use the SMART train for work commute since I work 7am-5:30pm M-Th. Northbound AM and Southbound PM trips as proposed would rule out SMART as an alternative for me. The proposed schedule would preclude me from riding the train, ever. The proposed schedule would preclude me from riding the train, ever. I commute Petaluma > Cotati. I would not be able to work a full day with the proposed schedule. Tighter schedule makes sense will have to ride share for early AM or later PM trips. I'll take Golden Gate Transit going forward since this schedule doesn't work at all for me. I need flexibility and reliability if there is an emergency. Wouldn't ride at all! There is no early AM train, or late PM train. This does not work for my schedule, nor a lot of others I am aware of. I would have to stop riding the train. New schedule will not work with my schedule Last southbound trains leave too early for both AM and PM to be able to use them. I get off at varying times in the afternoon, so I would not be able to get home without waiting fo with the proposed schedule. This would totally (deleted) me over. Your proposed schedule changes would no longer meet our travel needs. We would take ggt:-( Unfortunately, I would no longer be able to ride the train to commute to work. If you reduced the times to what was shown above. I wouldn't take the train at all. Doesn't work for By reducing service to this extent no one would ride. Pre-Covid I commuted every day via train, I’d like to start commuting again via train but the current reduced schedule doesn’t work either. I cannot use the smart train to get back from the larkspur ferry if I work late in San Francisco. I need a way to commute that allows me to work late. I need to be at work earlier and leave work later, I get off at the So Co Airport stop and my hours are 8:00 to 5:00. Need to get there earlier than proposed, and need trains leaving there later, or at least a 5:00 pm. Unless I’m reading the schedule wrong, this won’t work for me If I was going to take the train, it would most likely be to get dinner in Petaluma. I live in Windsor, so this schedule would not work for me. I cannot work a full day in Santa Rosa with this schedule--the time between the first NB train arrival in the morning and the last SB train departure in the evening is only 7h 37m. There *has to* be a train leaving Sonoma County after 5:30 PM in order to make the train usable to commuters who work in Santa Rosa (not just those working downtown but also those at the Airport Business Park). Comments received regarding weekday service reductions 24 these times will NOT work for me commuting to work anymore, but it is acceptable because I want the train to keep running. I take the train about every other month from Santa Rosa at 9:00 a.m. to go to Larkspur and 10:00 a.m. to go to San Rafael, so if you eliminated those departures, I wouldn't take the train. I ride for leisure and to run errands, visit friends, go to Petaluma for lunch, etc., so cutting trips would make it harder for me to enjoy using the train. Unfortunately, this proposed schedule would eliminate my using the train for work. My hours are 8a- This schedule would work for my commute. There is no way I could commute by train with this schedule. Like many commuters, I live in Marin and work in Santa Rosa. The northbound morning train is too late (needs to reach SR Airport station at or before 9am at the latest) and latest southbound train is too early (people work until times between 5 I work 12 hour shifts, I need to be at work at 0700, and not done until 7:30PM. The proposed schedule does not work for me. If this schedule was to change I could not use this system of Public transportation to get to and from work, therefore completely rendering it useless for me, someone who uses the train everyday to get to work. There is very few other ways to travel that distance making SMART again very unreliable and I would be forced to ride the last train home. If I missed that train, I would not be able to go home. I would STOP using the service, if that schedule became effective. This is a huge step backwards to notstarting early enough to get to work. This willnot work for me. This is a huge step backwards to notstarting early enough to get to work. This willnot work for me. These hours would not work for me. I need a 10:00 am southbound from Petaluma. And a 7:30pm northbound from San Rafael. the 4:20 train from cotati is perfect timing for me to get home from school. I can’t make it to 3:16 and I would be unable to get to work on time in San Rafael with the proposed southbound schedule because it starts too late. As for my after work northbound trip, I would have to wait 60 minutes after work for the first train north. This is actually the reason why I have not yet used it to commute to work. My work hours are 6 am to 1:30 pm. And I am an essential worker. By limiting service to these levels I could not take the train. Your eliminating this option for me due to the late am north bound time for the first train going north. I take the 7.10 am Weekday Southbound trip from Sonoma Airport to San Rafael 4 times per week. Eliminating the 7.10 am trip would unfortunately not work for me as 7.52 is too early and the 7.24 is too late. Also, with 6.13pm being the last train back from San Rafael in the evening that would also not work for me since I almost always finish work later than that and have to take a later train. That is my feedback based, selfishly, on what works for ME but I do appreciate that I am just one individual and that this great service has to make economic sense! Thank you for the opportunity to give input. The AM northbound trip and PM southbound trip don't allow workers to arrive at work before 8 am and require workers to leave work before 5 pm. This isn't possible for most of us. Eliminating the earlier north bound trip would make me not ride the train. I cannot commute to work when the first train leaves at 8:38 from Petaluma. My workday starts at 6am in Novato commuting from Santa Rosa. I would not be able to use the train ever, if there is not an earlier SB departure. My regular work day is 8:30am to 5:00pm, or 8:00am to 4:30pm - none of these trip times would accommodate that schedule Comments received regarding weekday service reductions 25

Giving up on SMART We use Northbound 6:58 train currently (used to be 7:12 train which moved earlier when Larkspur opened). We use Southbound late afternoon most of the time but also use an early evening (5:50- 6:15) sometimes. Proposed changes would be bad for us. Especially the morning elimination of an My shift starts at 7 am. If I were to return to working in the office and the train does not get to Petaluma till 6:57 I would not be using the train anymore. Many commuters need to be at work by 07:00. I would cancel my train commute and drive instead. I rely on 4 weekday trains regularly the 8:14 and 9:50am trains as well as the 6:37 and the 8:29pm trains. Without those trains I would have to discontinue use of smart or quit my job. I've been a pass holder for almost 2 years now and have adjusted where I can to continue use, but these changes Not enough options left. Especially the evening commute. If I need to be in SF, and take the 5:30 ferry home, I would not make a 6:05 train. If I need to get there before 8 am, this also won't work. And the northbound times won't work for commuters at all. As a regular commuter from San Rafael to Santa Rosa, this proposal is unworkable. I could arrive in downtown Santa Rosa no earlier than 9:03 and depart no later than 4:40 so an 8-hour workday is not possible and there are no options for coming in earlier or leaving later if needed. As someone who would commute from Larkspur to Rohnert Park 5x/week, the applicable schedule is not flexible for my work unfortunately I get on at the airport station and need to be in San Rafael by 6:00am. Leaving the Airport station at 6:20am would eliminate my ability to take the train. Very disappointing. I've been riding since day 1. I ride the train from Petaluma to santa rosa for lunch this would Suck for getting there. Same going to However as a Marin County employee.. many couldn't ride the train with the 10 hour day schedule and a 7am start. No allowances for after 7. Many employees were already getting to work a little after 6 am so they could be there for a 7am start. A 40 min wait. Not applicable to when I would ride train. I would have to adjust my work schedule. Might not be able to do so. These changes would impact my ability to make to work at 8am on Airport Blvd and would impact my leave time from work to return home. The schedule was poor to begin with. I would not ride with this schedule. I commute from Petaluma to Santa Rosa for work and my kids do the same for school. These new times would NOT work. Taking the train is important to us to reduce emissions from cars. This won’t I take the SMART train everyday for work and this schedule would make me not ride any longer. Not enough morning times on way to work and not enough pm times on way home. Although I rarely use the train on weekdays, this would make the train useless to those I know who do. All these ideas are suicide for the smart train. This plan makes it impossible for me to get to work before 9:15 AM (work @ Sonoma county airport with a lot of other riders). I would no longer ride the train if this were the new schedule. The 3P and 4:30P northbound schedule from Petaluma is almost a deal breaker. Something in the middle is what I look for. Totally unacceptable schedule. There is no possible way for anyone to commute NB to work on this schedule. First NB trains should be earlier that 8am from Marin. Many employer events start at 8am. Last SB train from Santa Rosa MUST be later than 430pm !!!???? Late work days ofter stretch to 530 I've been taking the train everyday and occasionally on weekends since day one. If this is going to be the new schedule, I will quit talking the train! Comments received regarding weekday service reductions 26

I would have to take two buses to get to the San Rafael Transit Center OR drive and park in a commuter lot (which is already challenging enough with all the SF commuters) just to get up to Santa Rosa. This newly proposed train schedule wouldn’t work for me at ALL, I like the schedule that came out this year BEFORE the pandemic!! This proposed schedule would eliminate the trains I typically take to work, and would prevent me from No trains Southbound trains later than 5:04 from Petaluma would mean I could not use SMART. ABSOLUTELY must be at least one later PM Southbound train, or I will lose my main way to commute. This barely covers working/commuting hours. SMART would be useless to me if this adjustment was not limited to just the COVID-19 pandemic I work north of where I live. This would make the commute home by train essentially impossible for I wouldn't be able to use SMART anymore to commute to work if the earliest northbound train left Larkspur at 7:56 and the latest southbound train left Airport at 4:29. The earliest and later trains would need to depart at least an 1.25 hours earlier in the morning and 1 hour later in the evening to Southbound departures must start earlier for me to arrive at the office in time. Otherwise I can't use SMART. If I can't use it for southbound, I won't be using it for northbound. In short, this proposed southbound AM schedule means I would no longer use SMART at all. I work for the County of Sonoma, one of the county's largest employers, and I literally could not ride the train to get to work. I live within walking distance of the train on purpose and I cannot afford to have a second car with which to commute to work. Isn't that exactly the sort of thing that should be encouraged? Aren't we in a climate crisis? Can we really not. To better than this? This schedule would I need a train that arrives (northbound am) in Santa rosa north by 8am and picks up (southbound pm) at 5pm. Otherwise this isn't a commuter train for me living in Marin, working in Sonoma. The proposed service schedule would not allow people commuting on the train to the Airport Business Park to work more than 7 hours a day. This would likely significantly reduce its use. This timetable makes it impossible to commute from south to north. Totally unacceptable. I could not commute from larkspur to Petaluma on this timetable. Needs to dept larkspur earlier and needs to run I was taking the 6:28 from Larkspur (or whatever it was). I work in Santa Rosa and would get off at Santa Rosa North. I would then ride my ebike to my work and get there by 8'ish. That was ok for my employer ( Santa Rosa community health clinics). Not having that would void me using SMART once the SIP orders are eliminated. I do enjoy the train, it is a great service and I truly appreciate it. I had just started making this commute when the pandemic hit. I pile on miles on my car so taking SMARt was worthwhile. I had also just figured out how to use the bike locker. I was going to use that to park my bike overnight at the station and take the battery home to charge it. So not having the early morning train is a deal breaker for me, but I understand. I need to be in San Rafael by 6:15am to make it to my job. With this schedule I will cease to be a train I go to the last stop (Sonoma County Airport) arriving at 913am and leaving at 429pm is not a full work day, it is only 7 hours! That is not acceptable and you will kill your service. Comments received regarding weekday service reductions 27

Does not align with commuting / work schedule. I would no longer be a customer. Previous cuts to morning service eliminated my ability to commute from santa rosa to san rafael and make it to work on time. I changed jobs, now the new schedule would not allow me to commute from santa rosa to windsor (new station) and make it to work on time. Has anyone thought about splitting the route? make people transfer, i mean does one train have to run the whole corridor? Cotati seems pretty well set up for people to transfer - just a thought I won't ride on SMART I have a rotating shift at my job. With your new schedule I can go to work by train, and not be able to go home. The next day my shifts starts before the train service starts, which means I can not get to my work, but I can get the train after my shift is over SMART does not offer a service I can use. While I am within walking distance to Windsor Station, I would be stranded in Santa Rosa or left with an untimely commute I would not be able to get to and from school with the newly proposed plan. I wouldn't be able to ride SMART anymore. I would get to work too late and the last train Southbound

I would NOT be able to commute on SMART at all with the Northbound AM schedule starting so late (8:38am) from Petaluma. There is no way to make an 8-hour workday possible with the last Southbound train leaving from the airport area at 4:29pm. I'm sure there are many others working in the Airport business park that are in the same situation. Please continue to think about how the overall round trip schedules impact commuter's hours, or you will lose many of us. Scheduled service is the single thing that would allow me to continue riding SMART. .... and I love the train! Thanks! Comments received regarding weekday service reductions 28

Specific schedule change suggestions Only run 4 trips instead of 5 during commute hours morning and evening to save even more money. Run them every half hour to standardize schedule. Need a later train north bound Need an additional northbound train between 2:21 and 3:57 Southbound should have a 11ish am trip. Northbound should have a later PM trip. Without one southbound train in the weekday 9:30 to 11 am window, I would be unlikely to ride the train No trains between 8:30 and noon. At least one in between would be nice. Increasing the headway during the morning commute and possibly adding a train in both directions midday SMART is missing the revenue from passengers who could benefit from increased mid day service. Relating to weekend service perhaps SMART would consider as an alternative reducing weekend midday service and having the train start earlier in the day and ending later in the day. Commuters who commute to work often cannot benefit from weekend service because the train starts after many people after many people need to be at work and concludes while many people are still at work. SMART train service does not even run for 8 hrs. Another 1/2 hr to 40 min later train southbound morning would be most convenient ( 9:15 or 9:30 Rohnert Park) but I could make the original schedule work if I had too. The proposed service level may still be too much for demand and available budget. Many long-haul commuter systems in other areas of the country and abroad with similar service areas function fine on less than this during the best of times. There is still room for cutting one South Bound and One North Bound trip during their respective direction of demand time of day. Adjustment to other train times spread out with abit more headway allowance will not impact wait time beyond what is tolerable given circumstances if well coordinated with connecting and employment demand factors. Think 'debacle' service level. The proposal service level above is still reflecting better times than may be the case in the future.

Eliminate more trips!! It appears more practical for there to be fewer trains during the middle of the day and expand the commute hours to one hour earlier in the morning and one hour later in the evening. There are a lot of people who need to commute earlier and later in the day. The proposed schedule misses those folks. I see a lot of empty trains during the day. How about focusing on the times when people really need to travel? Again I don't use SMART, but based on my past use of public transit and my understanding of traffic patterns, I would probably: drop the 8:28am southbound in favor of an earlier-than-6:20am service drop the 10:04am northbound in favor of an earlier-than-7:56am service My commute is not during regular rush hours. I’d like to ride a southbound train from Downtown Santa Rosa around 10am, and return on a northbound train from Novato Hamilton around 7pm. Please have a train closer together between the 221 and 357 NB PM train. A later than 221 or one more in between would make it feasible. Comments received regarding weekday service reductions 29

I would focus on the very early morning trains and evening late evening/night trains. And cut back most if not all of the late morning, afternoon and very early afternoon/evening trains. But I speak as someone who doesn't know what the ridership is throughout a typical day. The two last trains of the day are currently half an hour apart. It would be better if the last train was pushed back. Going Southbound PM I use both the 3:57pm and the 6:37 train. I would like a north bound run around 11 am. To make the service more convenient The 3:45 afternoon train was nice to be able to get home earlier but the 4:17 will have to do. :) I live near the airport in San Rafael and witness the train going by before and after COVID-19. Based on my observation I think you could eliminate more trips. I'd need either an earlier northbound train or a later southbound train to get in an eight-hour day. Do you need a northbound from San Rafael between 230 and 405. I wish you could keep the old weekday schedule There should be one trip per hour - period. No large gaps in time. If the train fills up in the morning and evening, they should have longer trains or add a trip, but having two trips per hour, and a big vacant area in the the middle of the day doesn't provide reliable and predictable service. People end up having to wait hours for the next train. There should always be a train per hour. Replace AM SB 7:56, 8:28 by 8:28, 9:30 Replace PM NB 5:33, 6:05 by 5:45, 6:35

The proposed schedule appears to be catered to Marin county residents. I work from 10am to 6pm in Santa Rosa. If this proposed schedule was approved, I would be able to travel from the Cotati station up to Santa Rosa North station. But the last train heading south would finish 2 hours before I would finish work and be able to catch a needed 6:30pm train. I am guessing there are other residents of SoCo or Marin counties who finish work at 5pm or later. If that is the case, there would need to be trains offered at least once an hour - 5pm, 6pm, 7pm. If the price was reasonable and there was plenty of safe lighting available, I would be willing to wait until approximately 7pm to ride south to Cotati on a week day. The train is a wonderful resource. I know you are trying to do the best you can with data you have on past ridership and meeting your budget needs. this schedule does not take into consideration an 8/9-5, especially the northbound schedule. If it is not convenient for your customer base (eliminates weekends, catering to the working class) ridership will decrease. Eliminating the earlier train (that used to come through Cotati around 5:42) is a benefit for those of us who like to get in the office early. Comments received regarding weekday service reductions 30

This new proposed schedule makes no sense if you are trying to appeal to the commuters peak hours. The current 7:20 am train northbound out of Petaluma is packed and there is nobody on the 8:30am train. The 7:20 has both students and work commuters. Then you have two trains in the 9:00 and 10:00 hours. I would say get rid of one each on these hours and add a earlier one. Ridership has to be low during the 10:00 am timeframe. In regards to southbound PM schedule, again you have 2 trains in the 2:00 and 3:00 hour leaving from the airport and this is when no one is on the train. I would say 99% of people get off of work at 5:00 and the last train is at 4:30. This makes absolutely no sense and would decrease your ridership a lot. Overall, you need to get rid of trains around the 10:00 - 2:00 time frame when ridership is the lowest (in my opinion) and increase trains around the real commute hours (7:00 - 9:00) and (4:00 - 6:00). You will lose a lot of riders if you don't do this.

Keep the schedule that has the most ridership!! This is NOT rock science!

My main concern with weekday service reductions is that, when traveling between Santa Rosa and Rohnert Park, there are times of the day when Sonoma County Transit services disappear. I've used SMART to get back home during mid-day when bus service was unavailable. Between SMART and Sonoma County Transit, I do not want to find myself in a situation where I'm stranded in Rohnert Park with no way to get back home. Perhaps you could plan the one mid-day train for a time when Sonoma County Transit is unavailable.

It looks like you want to set up the train for one type of person that works a 9 to 5 job in the city. That is crazy. You have to spread the trips out to serve the public. Having a 4 hour gap in the late morning is terrible. In addition. You have to have at least one late train in each direction. What if you get off work at 5:30 or 6? That is too late to use the train with your purposed schedule. Concentrating all the trains into 2 time windows makes the train useless. Public transit is suppose to be for everyone. Spread the trips out evenly throughout the day and extend Service to 8pm. You can add an extra train or 2 during commute windows instead of using all your trains for that. Then you will have a train that can be used for public transportation. Do not cut service There needs to be a 3rd train section on peak commute trains. Before the pandemic closed everything every northbound trip out of the Civic Center station was over capacity in the afternoon.

Is there any way to have trains clustered regularly through rush hour with gaps of no service during midday? We already lost the early morning train at the start of 2020, and I would no longer be able to use the smart train to commute to work at all with this new proposed schedule Suggest you eliminate the NB 9:32AM and add a NB at 7pm Skip a mid day to have a later at night train I would eliminate the northbound 10:04 trip and move it closer to noon and perhaps eliminate 12:24 southbound trip and make the 2:21 trip a 130 trip southbound Eliminate the 6:20 AM southbound from SR Airport Comments received regarding weekday service reductions 31

I would prefer to see a southbound train closer to 10am with less early morning trains, and northbound evening train at 7 & 8pm with less afternoon trains

Would be nice to have a northbound arrive in Santa Rosa in the 4 o’clock hour While this is good for me commuting from Petaluma to Marin Civic Center, I see my friend working for Sonoma County that just started to be able to commute on SMART in 2020 would have to stop with this schedule. I think there would be better election outcomes if more people commuting to Santa Rosa could be served. I typically take the SB train that arrives to San Rafael at 10:56am, I could take the one that currently leave 30 minutes earlier, but eliminating both would not allow me to take the train to work. Also I take the 6:45 or later train out of San Rafael to come home. I would be helpful to keep a train leaving around or after 7pm. This proposed schedule looks to condensed. Could the train run hourly during peek times & every 2 hours during mid day? My place of work is located in the Airport Business center surrounding the Sonoma County Airport. This is the largest concentration of employment in Sonoma County. Not servicing it with train service that will allow someone to work a full day (or longer if needed) will eliminate the train as a commuting option for me and I believe it will significantly reduce passenger traffic which would again further reduce revenues. Service needs to be provided for a longer period of the day.

It would be nice if there were 1 south bound at 10am and one northbound at 7:30pm. This allows flexibility to still ride into work if you have a local appointment in the morning or if you are required to work overtime in the evening You will not miss your train. Not having one backup late train will likely cause people to need to drive if they are uncertain if they will get off work on time. If you want people to ride you have to make the trains frequent. Just be prepared to increase your schedule when demand increases Please use three car trains for reduced schedule Add 5:05pm trip from Airport to retain connections off Amtrak Bus. Add midday trip to connect from southbound bus from Mendocino and points north. Use standard train numbers (500-549 for weekday and 550-599 for weekend (odd number south/even number north as in ACE and the Metroliink Inland Empire Line.) The first train leaving the station should be leaving no later the 5:15 am. Most people start work between 6:00 am to 9:00 am. There is no need having a train lave at 8:28 am. I would be an occasional rider at best. HERE IS A SUGGESTION: Pull the old railroad/interurban schedules from the 1920's and 1930's, and see what kind of service the railroads provided at the time. [There is a photo of two steam engines lying on their sides at the Point Reyes terminal, immediately after the 1906 Quake, suggesting at least two commute trains from West Marin.] A later Southbound morning run would work well for me. Like 9:30am from Downtown SR Need more trains Would like another train between the 2:21 and the 3:57pm Comments received regarding weekday service reductions 32

It is ridiculous to make the last Southbound train at 8:30am. What about 10:15? Then you turn around and start it again after lunch. Then you are dropping all trips right after 6pm. Yikes! Do any of the Broad actually use the train. Investing in new stations and then making less stops. The voters didn’t vote it down to have less stops.... they voted to down so you would control your overhead!!! Bring down salaries not levels of service!

I would love to be able to have the schedule we had just before the pandemic, that was great, but I understand the need for changes. Thank you Commenting northbound would be difficult. For example, if I got on at Novato Hamilton to So Co Airport, the earliest would be 8:16 am start (getting to work around 9:13 am) and then I would need to leave at 4:29 pm. that’s a 7 hour workday. I would maintain week day schedule and stop weekend schedule temporarily Keep regular weekday service! Only have morning and afternoon trips for workers Once again, work with local restaurants near the line, and figure out a dinner run on the weekends. 1 train doing 4 runs. Kind of like the wine train over in Napa, but just deliver people instead of food.

Again, there's not enough population density in Marin to run nearly 40 trips per day on weekdays. Would like to see train times more compatible for a round trip to SanRaphael/ Larkspur from the north. I would take the train to San Raphael for Farmers Market, shopping, dining, if there was more return times. Start skipping stations so you don’t have so many trains in use and they arrive faster. Shorter wait times at stations too. The longer a train is “in service” the more it costs. Having more trains in service increases costs. You need to be more efficient with your scheduling! A train arriving into downtown san rafael at 9:30am..and departing at 6:13pm is key to me riding the train. Earlier times do not work as our store on 4th street closes at 6pm. You need to increase the number of Trips not decrease. I use SMART to travel between SRJC campuses and my home. I need more travel opportunities with my changing schedule.

I think it was the 6:59 am train I took from SR to Petaluma during the weekday and it actually had quite few riders that included commuters to work and children to school. There seemed to be people boarding at every station. I always sat in the first car and don't know how many were in the other car(s). I think it was the 10:25 am train that I usually took to return and there would usually be others waiting at the Petaluma & other stations. This was southbound train was usually more crowded during the summer months when families & visitors would ride to San Rafael for lunch or continue on to SF.

We need MORE service not less. What about using the original schedule maybe without the first train? I can't begin to tell you which to eliminate .... Perhaps check the ridership totals for each of the times and cut a few that have the "least" ridership. We need more frequent service. Comments received regarding weekday service reductions 33

Downtown Petaluma to Civic Center and return there needs to be an option between the second and third AM southbound trains. I see too many empty trains already. Furthermore, BART knows that future ridership will be poor as most people will opt to take their private vehicle to work due to Covid 19. Who want to be stuck on a train with strangers? Hopefully SMART can learn from dumb BART that took months to finally reduce their train schedules.

I take the train from Hamilton to San Rafael, and to Santa Rosa. Friends and I have a bite to eat, then catch a movie in San Rafael. Also, during summer, I go to the farmers market downtown, the earlier departure time makes that impossible. The proposed earlier southbound schedule would impact me the same way. Friends and I travel to Santa Rosa, shop and have a bit to eat, then catch the southbound early evening train. The weekend schedule would prevent going to the Sixth Street Playhouse to see a play, having a bite to eat, then catching the train back. So, the proposed earlier last train departure in both directions, would basically eliminate my ability to take the train and enjoy a light happy hour bite, shop at farmers markets, go to the movies, and so on. It would impact me in many ways. I need to get to Rohnert Park Cotati by 8:20 and take a train back to Marin by 4. A 3:30 or 4 from San Marin going north is ideal Comments received regarding weekday service reductions 34

Mid-day service comments Mid day break too long I think the 4 to 4 1/2 hour break in the middle of the day is too long, for both directions. Unacceptable simply because I traveled mostly out of the commuter times, so I like the mid am and later eve choices. But I will take any schedule if it means we get the train back 7 days a week. I would not use the midday trips, but that's just me. I can see the train from my window. Ever since it's inception, there are no people taking the train on the runs that go from 11 am to 3 pm. In either direction. After the shutdown, there's only been 3-5 people on it during commute times. It's obvious these late morning/mid afternoon runs are empty. Always have been. Including the 8:30 pm out of the civic center that until recently has been running. Pretend this is a bus. These runs would have been eliminated a long time ago. But SMART has continued these non-used trips, burning diesel gas up and down with empty trains. Eliminate the runs that aren't being used. Pretty simple. Even after the shut-down, the train was going up and down for a MONTH with no one on it! This is just bad management. :( I am disappointed there is no midday service interval. (Between 10am and noon on the southbound and noon to 2pm on the northbound.) If you aren't going to shut it down then I agree that you should just service commute hours. Unless you can prove that you have riders able and willing to take the train in the middle of the day which I don't think that you do

The train I took regularly was the southbound train that departed the Petaluma station at 5:55am, *before* the most recent permanent schedule change. That train was always fairly full. I took that train because the next one after it, an hour later, was always way overcrowded with minimal standing room available. I imagine by removing the train that runs in the 5am hour it will displace many riders who begin work in Marin County before 7:00am.

I need a more midday southbound and a later northbound This sounds like it makes sense. Especially if midday ridership is light. When I used smart for leisure and appointments, the midday trains were most often the best time for me Need a middle of the day trip Too much of a gap mid-day. The travel day ends too early, should be one later trip each way. Is the train primarily used by commuters only? The big gap in the middle of the day would be pretty discouraging to non-commuters. I do not like that the last train to leave Santa Rosa on weekday mornings is before 9 o’clock in the morning that’s ridiculous that’s too early to stop them going south I think you need one or two more trains mid-day, but this is better than cutting weekend service. I do notice that you haven't included pay cuts to your management. Be fair and add this to the mix. There is too big a gap in the middle part of the day. It just isn't feasible for a source of transportation that I would consider except under special circumstances. Comments received regarding weekday service reductions 35

The 1 1/2 hour time between the 2:21 and 3:57 trains is a long break in service at that time and it would put a large load of passengers on the 3:57 train. I ride my bike and there would not be any room for the bike and myself. I don’t ride except for monthly to San Rafael mid day I need a later morning commute sb from Petaluma; need a mid-late AM train southbound Too much of a gap between last AM and first PM runs, otherwise OK Eliminate all early after noon

Limiting weekday mid day runs is sensible to reduce expenses as long as there is still at least one mid day run. Many medical workers, hotels, restaurants, construction, city workers etc use SMART to keep their travel time manageable on a budget as many of us have more than one job to move between including family care. the absence of late morning rides south would definitely affect my use. a gap from 9:30 to 1:30 is too long. I’ve always hated that there is no train at the noon hour for those working half a day eliminate morning departures after 9 am and evening train departures before 4 pm or after 6 pm One AM Southbound train, somewhere between 8:30 and 12:45, would be massive to me. I ride an electric bike to/from the train so i can get to work but im not allowed to take my ebike on any buses so it really limits my maneuverability to work. I start work at 11:30 m-f I would have liked to take the train to San Rafael to have lunch with friends and family. But because of the current schedule, I would have to wait hours before the next train left San Rafael for Sonoma county. This schedule is even worse. The four hour gap in the middle of the day reduces the utility of the train for me. Four hours is way too long. There needs to be 1 additional mid day trip leaving South at 10:45 and north at 12:15 or so. Also has smart considered doing switchbacks where a train might only run between san rafael and petaluma in the mid day The large contingent of retired folks use SMART for lunch dates and appointments in SF... ideally keep one on the trips that connects with the last morning ferry... arrival in SF closer to noon Since I leave from the Coddingtown Station and live in Forestville, I would want a later morning trip southbound (after 9am). My retired friends have planned to ride from SRosa to San Raphael for lunch and walk around town. I think south bound 11:30, returning north 4:00 is reasonable. Cut middle of the day routes and add a few more evening routes. Occasionally I have an AM dentist/doctor appt. I'd like the ability to catch a train around 10:00 or 11:00 AM I only use the mid day trips for entertainment/shopping and in the northbound direction. The AM southbound trips have always been inconvenient, not offering enough mid- and late-morning options. This would only make that worse. The AM northbound trips would be slightly worse for me, but doable. Need a later time one or two Comments received regarding weekday service reductions 36

Too much time in between with no train service The severely impacts people who want to head up for lunch or shopping in the middle of the day and students at Sonoma State University

I use SMART to attend meetings and appointments. No midday service has meant that I can only use SMART one way instead of round-trip. The proposed schedule makes the situation worse. The commute trains are fine. Unfortunately, this makes it nearly impossible to use the train mid day. I would do this infrequently, but now I will need to plan for another alternative. This looks a lot like the original schedule. If the lunch time gap could be filled it would work better. Please do not get rid of the weekend service. It always seemed packed before the pandemic and should again once we are past this crisis. May not do weekend until the holidays? Earlier mid-day northbound trip in the afternoon would work better. As a retiree, I use the train for lunch trips from Santa Rosa to San Rafael. If the Southbound mid- morning departure (around 10AM) were to be eliminated as shown on the schedule, I would not ride SMART at all, as the remaining southbound departures are not at all convenient for that purpose. Northbound schedule for me would be fine. that big gap between 8:28 and 12:45 southbound is quite inconvenient. If there were some way to add one more trip, southbound at around 10am would be the time. NB afternoon from San Rafael - that’s a big gap between 2:29-4:05, and one additional train after the 6:13 pm would be really nice to have Too long of a wait for the AM southbound, until afternoon. I always read the 949 train southbound as it gets me to Hamilton before my shift starts at noon. Hopefully you will schedule a 10 or 10:30 AM train southbound Tough to cut key service times like midday meetings and evening meetings times. Women travel more during day and chain trips so running only traditional commute times cuts out half the population. I get the virus shutdown, but is this ask to plan long term putting cart before horse. Usually go to Santa Rosa for lunch. Way too big of a gap NB in the pm. There needs to be a train at about 4 pm A mid AM southbound train is needed Any possibility of sending a train south from Santa Rosa around noon, instead of 1PM? That gap between 2:30 and 4:07 when I would want to leave is huge and limits my options. i travel mostly mid-day. i need mid-day service As with the endless number of midday. nearly empty buses driving about Marin, if you can’t fill your seats, don’t put your trains in operation. I would probably end up driving more as I usually do things midday. And you need more options under how often SMART is used as it is more than once a month for me but not 1-2 days/week. Comments received regarding weekday service reductions 37

Four hour gaps midday just doesn't make riding the train practical for me. I do not own a vehicle and utilize the train for errands, leisure activities, and familial check-ins. Also, the southbound service ends too early. I have had to shorten planned activities in Santa Rosa due to the last train having an early departure. Plus, if more people are unemployed/working less, why does the schedule still cater to the commuter? I would prefer if the schedule was more staggered. Less trains running, fine. Just space them out. Need morning/evening, maybe try if possible doing 2 or 3 midday trips? I enjoy taking SMART from Cotati to San Rafael to meet friends for lunch and shopping there but the proposed schedule leaves too late from Cotati (1:07) and arrives too late (1:57) for a convenient lunch in San Rafael so I would be less likely to use SMART with the proposed schedule. a train from Cotati that leaves around noon (at the latest) would be better for my purposes. Typically, I would go south for lunch and shopping, so the southbound AM/PM schedule doesn’t work well for that purpose. Northbound PM schedule is fine. But I use SMART so rarely I wouldn’t expect an 11:00 AM southbound train to materialize just for my benefit! A 3-4 hour mid-day gap in service is not acceptable Going to San Rafael or Santa Rosa for lunch would be out. I do not use SMART because I can't get service at an appropriate time to have me in SF for a 1:00 meeting. This proposed schedule still does not help that. I have to leave at 8:30 for a 1:00 meeting - which is unacceptable. Would like a northbound train earlier in the afternoon. There needs to be options for northbound trains midday between 11 and 1 to make it possble to do appointments, or go home early due to illness or emergency. There should be a time that people could get from Sonoma County to Marin for lunch and then return. Fewer midday trips does make sense to save money during these times.

As a rider I think there should be very few trains running in the middle of the day. The train is and always will be a limited Commuter train and it needs to have limited runs in the morning and evening permanently if it wants to survive, running empty trains wasn't acceptable to people before the election and isn't acceptable now. Smart needs to monitor ridership and if a certain train time isn't drawing people it needs to be eliminated and these change need to stay even if you win a election in the future. Comments received regarding weekday service reductions 38

Proposed schedule works for me the schedule seems okay. Works fine for my schedlule Remaining trips would satisfy my needs. I usually ride a late morning down and the latest possible train home I am not a commuter so this is not as impactful for me. I mainly use SMART for fun City trips, so this schedule change would not effect me. I would still use SMART to go to the City Yeah, I won’t be awakened until 7:32 am every day. I am in the Healdsburg area. These changes don’t affect me, because the last stop is too far away to be of any use to me. I checked acceptable but it's extremely disappointing. It's just heart Breaking to have waited for so long to finally get the train service and now have to see cutbacks. I understand the awful position you're in... Do it. Why is this a question. Riders may have to wait a tad longer in between trains, but as long as you didn't reduce the overall hours of operation, riders can adjust. I live in Windsor and would like to take SMART to work in Santa Rosa once the train reaches me. This schedule would be fine. As a former commuter from Santa Rosa to Marin for 5 years, this schedule would have worked for me. While limited, the Southbound AM and Northbound PM trips will work I don’t ride the train and have no plans to do so. In the small chance I do ride it I will be fine with whatever schedule is available As a former commuter from Santa Rosa to Marin for 5 years, this schedule would have worked for me. I would only use weekday service for an evening out in San Rafael or Petaluma and would work around schedules That schedule would work. Looks great! Keep schedule as is now, too many trips This will work, thanks It appears that there is still Plenty of access during the day. I approve!! Feels like bare bones! But it would still get me to/from work for my standard schedule days. Just afraid of “getting stuck” on one side or the other Yes, do it! This is another cost cutting measure that needs to be implemented to save SMART train employees jobs. I can adapt to an earlier departure from Santa Rosa North and arriving at work earlier in Novato at the Hamilton. The schedule would work for my work commute betw Petaluma and San Rafael. Willing to go early or renegotiate my arrival times easier. Willing to do my part Proposed schedule looks good for me! Thank you. Keep running. Comments received regarding weekday service reductions 39

Admittedly, I may not be commuting via SMART during our pandemic. If I were required to work at my office in Novato, the schedule is adequate; however, only marginally acceptable. More importantly, as the father of an infant, I am hesitant to unnecessarily expose myself to potential contagion. It is unlikely that I'll need to return to working physically in Novato. If required, I'm more inclined to purchase or lease a car in lieu of traveling aboard SMART. The decision would be difficult to make as SMART was a highlight of my weekday routine. seems a reasonable solution. I can schedule my trips to match schedule

Would this be the schedule until the lockdown is lifted? If yes I think all the proposals are acceptable. If not I suspect you might lose even more money if people feel it doesn't fit their schedule very well. My thoughts anyway....

Those times seem acceptable for commuters. I do not use the train for commuting. This looks like a fantastic plan! My opinion is to move forward with it. I am not a commuter, but the schedule makes sense to me. During the pandemic and early recovery, it makes sense. As the economy improves, it will take availability to build ridership. I would adjust to the schedule. Do it it is a very good schedule in my opinion The trips I customarily took are included in the schedule, so no problems here I understand SMART needs to cut costs. I would find a way to use it whenever I could, however the schedule shakes out. You just barely made the mark for me for the AM trip but my boss would probably be willing to budge on my clock in time by 5 minutes. Looks like a well thought-out proposed schedule from my perspective. If these are the only options, then I guess it is acceptable. But the point and goal of SMART is to get more people out of their cars. Making these changes will not accomplish that. If the schedule is less convenient, the likelihood of people using it will decline accordingly. Perhaps other ways of generating revenue can be considered. Even though I do not work, this seems like a reasonable schedule to me. I would adapt More options were better, but I can work with this. New schedule is fine We can work with this. Need to please start a half hour earlier northbound and go a half hour later southbound The weekday schedule looks reasonable to me. Weekend service was scheduled really well. Please bring it back. I was taking the Northbound 6:48am out of Petaluma and southbound 4:30pm out of Sonoma County airport. I may be required to utilize the 5:00pm train. Comments received regarding weekday service reductions 40

I want to say “Mostly acceptable” for the PM Southbound times. I often have delays in the afternoon, if I could not make that 4:29pm southbound train from Sonoma Airport station I would be really hurting to try and get home an hour away to Marin. Perhaps allow a longer wait time for the last trains, more than the short (what seemed to be ) minute that the trains would wait in-between stops.

These times are actually better for me than the old schedule the schedules work OK but how does SMART intend to allow adequate social distancing if capacity will be reduced? Overcrowding on trains due to reduced services levels may impact my decision to ride. It's a solid timetable for commute times. It's too bad to have such a big gap midday, but it generally works for commute.

It would be pretty inconvenient to eliminate the early Northbound (6:30 - 7:00 AM) and later Southbound commute trains (5:00 - 6:30 AM). Regardless, my schedule is flexible enough that I could accommodate the proposed changes; however, others' schedules probably aren't. I imagine there would be a pretty severe loss in ridership due to this proposed schedule.

Less weekday service is fine for my recreational travel. I can adjust my schedule. All "acceptable" if the alternative is SMART running out of money, and having no service at all. Acceptable, however SMART should cancel service completely during the pandemic. Very few people are riding the trains and buses. Traffic is very light, making the decision to drive a no brainer. Also exposure to the virus on public transit is very real and will only get worse as communities begin to reopen. Looks good to me Its unfortunate, but if this is what needs to happen to maintain service for the bulk of the commuters then it seems best These appropriate service reductions still allow me to ride the SMART train to and from work daily. This looks like a good effort to plan to keep service going This seems wise. It mirrors what GG Transit does. Note: I should be explored if SF will continue to grow as a HQ city with On-site Employees. I think the view of SF and a daily employee destination is less certain every month. I think these times are good. I can adjust, my travel times are not always the same. this is proposed schedule is reassuring. i so look forward to riding SMART again. i make a connection to SF, so hope the proposed schedule still works with say the #27 bus that goes along lombard towards fillmore st, The new proposed weekday schedule wouldn't affect me. Comments received regarding weekday service reductions 41

Ferry connection comments To know if this was acceptable or not, I would also need to see how these times line up with the ferry schedule and with other systems that go into San Francisco. I'd hope that you would have factored that into your decisions. Well, bottom line is you need to do what you can to make ends meet BUT if we had taken the ferry into SF and wanted to have dinner in San Rafael before coming back to Petaluma, the PM northbound is rather early. We live in Sonoma, this is why we are not more frequent riders but we LOVE the idea of the train AND hope someday it can be funded to run eastbound to eliminate the mess on Hwy 37 and 80! The last train does allow people from a 5:30pm ferry out of SF to catch it, and i work until 5pm so this schedule would leave me stranded. Please have the last train leave 15 - 20 minutes later and it should be fine. The last PM northbound train should allow people from the ferry to catch the train. As scheduled, you're forcing people to catch a 4pm ferry from SF to catch a 5:01 northbound train. The last train needs to allow people on the ferry to catch it, not leave just as it arrives. When I go to the Autodesk Office in San Francisco, I am dependent on the Ferry, so the tran changes would would need to sync up with the Ferry schedule. NOTE: When I take the train in the morning, it fills up quickly, so I try to take an earlier train, so 6:20am is tough. Having the last train leave Larkspur at 6:05 really means that the last viable fairy to catch out of the city is at 5 o’clock. That won’t work for me. I need to be able to take the 530 or 6 o’clock ferry home on many days Later connection needed from Larkspur ferry in PM I work in SF and live in Windsor, and have never been able to make SMART work with my schedule. I start work at 7:30 AM and end at 5:00 PM, and one-way trips for me would have been 3-3.5 hours each way. I chose to drive to the ferry terminal...that was 2 - 2.5 hours each way. Your service might work for some, but very, very few. And for those who do take it, it is VERY expensive...and very inconvenient... Need last ferry connection at night. I feel there need to be later departures heading north to accommodate later ferries. Your schedule was already unsatisfactory, later morning runs would have made it possible for me to use smart more often. The return trip was also true, if I couldn’t catch the 4:30 pm ferry...I’d have to drive Into SF instead of taking the train My trips to Larkspur, the ferry and then BART to Albany, CA would have to be reimagined once the travel is more available. That is the one long trip I take rather than driving, which I do now. Before it wasn’t perfect but then I wasn’t in a hurry! Really miss the train, but I’m in a very small group of senior riders. With fewer service times, please consider adding cars during commuting hours. I'd have to make it work and would hope it would be synced with the ferry as often as possible. The current schedule caused me many connection head aches, hence my sporadic usage. SMART is poorly connected with our transportation network; the Larkspur connection is a joke, I missed many ferry’s! Comments received regarding weekday service reductions 42

Leaving last larkspur train at 6:05 would mean someone could only realistically take the 5pm ferry from SF, which arrives at 5:30. Not enough time when 5:30 ferry arrives at 6 to make train north. It would be useless on event commute for anyone that didn't make 5pm ferry. Also, to make 5pm ferry from the city, one needs to get to ferry terminal well before 5pm to make sure one gets a spot on ferry. I think last train should leave around 6:45pm to head north. That way people could get on the 5:30 and 6 pm ferries from the city. Please coordinate services to and from Larkspur with departure and arrival times of the ferries. Not enough information on whether these times correspond with the ferry. The key will be connectivity to the ferry schedule. If the SMART train does not connect in a timely matter to the ferry, then there would be no point in taking SMART to and from San Francisco. Same on the return. Right now they do not always link up properly. Otherwise I would take Golden Gate Transit or drive in. How will we catch larkspur ferry at 9:20? You need to run trains regularly and to coincide with ferry schedules. Must connect with ferry service Without knowing the future ferry schedules, it is difficult to respond. About 3 or 4 times in a normal year, I attend meetings in San Francisco that last from 9:30 am until 1 or 1:30 pm. I need the latest possible train toward San Francisco. Northbound, better timing with the ferry could make up for less frequent service. Need as many trains as Ferry schedule. Need to add more trains in the middle, people choose not to ride because they think SMART has long unexplained gaps throughout the day which do not line up with ferry Only acceptable if they match up with ferry times better to allow ~15 min walk between ferry and smart. Since I use SMART to connect with the Larkspur Ferry midday, the eliminated 10:25 am southbound from Petaluma would mean I would drive to the ferry instead. This is very disappointing but I understand your need to cut costs. I was actually hoping you would ADD a midday departure from Petaluma but I guess that's out of the question.

Your pm northbound trips have previously (Before covid) NOT been properly timed with the larkspur ferry. The ferry would arrive and the train would leave 5-7 minutes later—when at least 13 minutes is required to walk from the ferry to the train station. You are proposing the last northbound train leave larkspur at 6:05. If this is not properly timed with the ferry, it would be ridiculous. Need NB that matches last ferry from San Francisco. I usually only ride SMART when connecting between a later Ferry trip and the SR Transit Center. The northbound PM times don't accommodate this. Need earlier southbound trains to get into SF by 7am from ferry. Also need a later northbound train for commenters. Would be helpful if decent connections with Larkspur ferry are maintained, particularly with the fewer midday trains. as long as it lines up with the ferry service in Larkspur. I assume train schedule is still linked to ferry schedule from Larkspur Landing Comments received regarding weekday service reductions 43

So the earliest a ferry rider could catch a ferry is 8am? And the last Northbound ferry you could take would be 5.15PM? You will be forcing riders onto the busiest ferries and leave them no other options to use the ferry except driving. You will KILL SMART buy reducing the service like this- people will abandon you in droves and you will fail. I realise there are no easy solutions here but taking cuts like this will be suicide People need to get to and from work. The price of the smart train effects my husband taking it to the ferry. The timing of the Larkspur train does not appear to allow enough time to walk from the ferry to the train. It’s a long walk! I need the train to connect to the ferry including non peak times Need to get to ferry service earlier in the morning. I appreciate that the ferry runs late enough for me to work until 7 or 8 pm. If the train had a last train tied to the later ferry schedule (15 minutes after arrival) I would take it. We are counting on Smart as a connector to San Francisco via the GG Ferry. One or two earlier southbound trips allowing transfer to ferry and arrival in SF by 0800 would be great. I will need to go back to school in San Francisco again, I would like to take smart to the Larkspur Ferry, but the service times dont line up at all going to SF in the am or coming home in the eve. class is 9:00am-5:00pm and I will have to not take smart or the Ferry as the proposed schedule is now. As the time I need to be on the Ferry is the same time I would need to be on smart. Its disappointing because that was the point at building smart to begin with. Make sure to preserve good connections to ferry. I worry about the connection between the Larkspur train station and Larkspur Ferry. I only checked the times that would have affected my commute. In the morning, there would be an 11 minute connection (7:39 - 7:50), and I would worry about missing it. In the afternoon, there is a 31 minute connection (4:30 - 5:01), which should easily be enough time.

I need to take the ferry to the city from Larkspur at 8:45am. It would mean I would need to take the 7:30am train as the 8:01 would not work. SMART needs to co ordinate times with Ferry commuters in the morning and afternoon...Or else they will drive . Especially with virus , may be safer..,Thank you! I took the smart train for 2 years and was very happy and now not sure. W. Lea Rosen

In order to use the train northbound PM, I'd need to take the 5 PM ferry from San Francisco, disembark at 5:30, and wait around until 6:05 for the train (since I may not always push scooter fast enough between ferry terminal and train station in 5 minutes, especially if ferry is late). So, I'd need to leave work around 4:30 PM to wait for 5 PM ferry. Pre-pandemic, that was unacceptable. After shelter-in-place relaxed, it may be OK since I'll be mostly if not exclusively working at home. Mostly, I'll not need the train because I'll be working at home all the time waiting for the pandemic to resolve.

We like to ride to the ferry and on it to SF for lunch. Need to have that accessibility to make it work for us. Comments received regarding weekday service reductions 44

I had a trip by ferry boat from SF and by SMART to Petaluma all planned out. Then I discovered that the late afternoon return trip would arrive in Larkspur just a few minutes after the boat left. So I shelved my plans. You really need to sync your schedule up to the Larkspur ferries a lot more closely, especially in the PM

Needs to align better with the ferry schedule. Assuming the schedule goes back to what it used to be, the earliest train southbound would not get me to work on time so I would have to drive instead. I also would have to leave work in SF early to catch the northbound train home and if the ferry were late I would be stuck in Larkspur with no way home. Can’t risk that so would have to drive instead. Comments received regarding weekday service reductions 45

Not impacted by proposed schedule As mentioned before I am retried and ride Smart Train for pleasure trips. As I am not a commuter, I do not have a stake in this issue. I would be more inclined to become a commuter if the Airport station were in the Santa Rosa zone. At this time this does not affect me as I am not a SMART user. That being said if SMART made it to Cloverdale I would need service that would get me to Santa Rosa and my work schedule is T-F 7:00 AM to 5:30 PM. I travel weekends only so whatever changes to weekdays are fine by me. I wouldn't normally be using SMART on weekdays. I only use the train on the weekends so reducing service on the weekdays would not impact my family. You do not have a station in my city therefore this schedule does not effect me Not applicable to me because I mainly ride weekends Doesn't affect me it won't affect me as I don't use the train This schedule would not impact my occasional weekday trips. No impact to me It wouldn't effect my travel because I ride on weekends. You might want to think of having say a winter schedule were alot of people don't ride during the midday and you might want to have a As in previous comment, we do not use SMART on any kind of schedule. It's for fun - so we would accommodate any schedule. Since I would use tripa for personal use only im pretty flexible and could schedule my trips any time during day. I would also ask the question of your commuters if they work mornings only or afternoon only. Would be interesting to see but because so many people have been furloughed, lost their jobs, jobs not coming back I could see your ridership might decline after California starts to open! Would not affect me I only ride the SMART trains for leisure so I can adjust, if need be. I rarely ride on SMART so it would not impact me Since I'm retired this would not impact me. It seems that businesses to the north and especially south need to provide rides to and from the train stations--vans should be available to encourage more As a retiree who occasionally uses SMART, these changes will have little to no effect on my use of the I don't care - I don't commute, so my schedule is flexible. I am a casual SMART rider and my schedule is flexable and in my control No impact to us. It’s acceptable to me as I won’t be needing service. Again, I am retired and can accommodate to whatever the schedule happens to be. Comments received regarding weekday service reductions 46

Reduce management positions and salaries Cut upper management pay to solve your financial crisis! Just to make sure, in case you missed it in my other comment, if you want Smart to succeed get rid of Farhad Mansourian NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reduce management positions and salaries and get real Cut administration Salaries before cutting customer service It is completely reasonable to reduce service during the pandemic. The public would be happy to see pay cuts for top administrators as part of an austerity effort Cut management salaries!!!!! Honestly, did you just expect taxes to pay your salaries forever? How about cutting the boards pay by 25-50 % Eliminate ALL weekend and weekday service until ALL shelter-in-place orders for ALL businesses have been lifted! SMART is a luxury service until that happens. Everyone can take the bus if they don't The first place SMART should cut expenses is by reducing the overly generous salaries and benefits to its executive staff. I haven't seen any suggestion of lowering the bloated salaries and pensions. A FIRST step to save money and increase public support of SMART would be to DECREASE the general manager's salary!!! There is NO REASON for him to be paid on par with much, much larger public Managements positions and salaries should be cut. cut the fat from the top. ya'll are losing money Before trying to balance its budget by eliminating trips and jobs among the train operators and other staff, SMART needs to slash the exorbitant salaries and benefits of its top executives, including Farhad Mansourian. The executive suite's compensation is way out of proportion given all of the financial Comments received regarding weekday service reductions 47

Weekend service comments

There needs to be cuts, but I also wonder how this affects seniors and others that need to do shopping and medical or other essential appointments in the next county. I'm not sure this is a fair comparison without seeing the Saturday schedule lined up against this as well. Should SMART really be aimed at JUST commuting? or don't people deserve to have service for "essential" North Bay transportation as well during these times?

I travel mostly on weekends but since it's all leisure, I can make any of the changes you're suggesting work. I like how much money this saves you. I hope you will be successful enough to brings other times back. I so want you to be successful. I ride on weekends only for personal dining and shopping Basically weekend service is important to me. The availability of weekday trains is an added convenience. I don't typically ride on weekdays so I'm not the best person to comment on this. If you end weekend service that will limit our ability to enjoy the many benefits of visiting San Francisco. We are a family with one at home worker and one worker driving to two hospitals for employment. We voted for Smart Train funding specifically to leave our personal vehicles at home when we can. Please do not end weekend trips!!!! Since I only ride on weekends...no input. Weekends!!!!!! We need the tourist to return. I work during the week so only ride for pleasure on the weekends At least one morning and one evening weekend train both Saturdays and Sundays would work out best for my wife and my personal needs… a lot of my friends ride bikes on the weekends, we need one morning and one evening train on the weekend  Weekend rider only Comments received regarding weekday service reductions 48

Operate fewer trains You do NOT need that many trains in service! I think the schedule should be reduced even more I support reducing trips to reduce the annual cost to taxpayers. The fewer trains running in general is preferable. Two weekday am and pm trips each way is more than adequate. Comments received regarding weekday service reductions 49

Reverse commute comments

While I understand the bulk of ridership is focused on those heading south in the AM and north in the PM, having the first northbound train arrive in downtown Santa Rosa at 9:03 and the last southbound train to leave downtown Santa Rosa at 4:40 effectively kills this as an option for most conventional commuters traveling in the "reverse" commute.

I commute the opposite direction, South to North. I have to be at work near the Sonoma County Airport around 7AM, and I leave work around 5PM. This new schedule would make it impossible for me to commute by train. This really saddens me.

This is a sad schedule for reverse commuters. Can't you at least put one train in leaving early than 8am heading north? And at least one train heading south at 5pm or later? Comments received regarding weekday service reductions 50

WiFi comments Eliminate WiFi and add MORE times.

You guys.... please.... this is killing me right now. The only reason stopping me from taking the train every day to work was because it didn't have ENOUGH stops. This is literally the opposite of what I wanted. I voted, excitedly, without abandon and hopefully to give you all more funding. But because idiots exist in our county it was shot down. I'm so mad at people. If the only way to save this train is to get rod of Wifi, please do it. And also please, have another funding rally. Another funding vote. Please please please I will vote as many times as it takes. I love the SMART train. Please dont go under

If smart train is looking to make a budget reductions… Wi-Fi would be much less of a concern for the students and not being able to ride the train at all. Most students have their own data plan so Wi-Fi is a less concern. Wi- Fi does not have to be offered but could be a paid for service… Perhaps a reduced fee for students if Wi-Fi is of absolute necessity. Please take a very close look at the schedule before you eliminate m northbound train service in the early morning. Comments received regarding weekday service reductions 51

Bus connection comments The proposed am schedule does not coordinate with GGT. Most of the buses leave on the hour and 1/2 hour. Arriving at 7:32 am would mean I would have to catch the 8am bus. This means I would be late for work. I HAVE to catch the 7:30am bus. This proposed schedule would result in me no longer being able to take SMART to work. I would be very upset. Again, I am a rider who has been taking the train from day one. Comments received regarding weekday service reductions 52

Shut SMART down Eliminate ALL trains and dismantle SMART. Eliminate all service and save all the money you are currently wasting on it. SMART costs at over $50 per passenger trip are WAY OUT OF LINE with all other transit operators in the North Bay and the entire SFBA. SMART needs to dramatically cut its operating cost (at least by 50% ; if it cannot do that then SMARTY should suspend all services If it turns out that the more you reduce service, the more money you save... why not reduce service to zero and think about all that money you would save! Obviously this thing doesn't make any money or I would think the majority of users are commuters so midday is really not needed. Smart should close. Most responsible and smart decision Smart train is a waste of tax dollars just shut the train service down untill the Shelter in place is lifted How much would you save if you just stopped the train all together until the COVID situation was over? Most of the time I see very few passengers on the train from 9am to 3p near Ely Rd. in Petaluma before CV-19. Might want to just shutdown completely Lets stop operating at a loss and wasting STILL MORE taxpayer money. If you reduce it that much then what’s the point in even sustaining the system I have watched while I’ve sat in traffic waiting for the train to go by basically what I see is after the commute our the train is basically a useless system You should just shut down the train entirely. Just stop running the train. GGT Busses are safer, faster, more efficient and a better way to commute. Eliminate this SCAM to help save Marin! We do no need the service at all I never ride this train. My recommendation is to terminate SMART altogether. It was a mistake and will never help traffic, only bothers it. I would suspend all SMART service to tax dollars could be used for other services. Shelve the damned mess. I don't ride so-called SMART. I voted AGAINST so-called SMART 3 times. CLOSE IT DOWN! Just shut it down, it will now never be what it was promised to be...you have already taken more money than you said you needed AND this was never meant to pass here in Marin County...we voted NO but someone decided to link our vote to Sonoma's vote and that is the only reason this train to no where even exists! SHUT IT DOWN. Although we normally do not travel during the week, the schedules could work for us. The parking would still be a problem. Did I mention to shut this down Close it down. Scrap the thing and save tons of money Shut it down If appears that Smart is unlikely to sustain itself without more and more tax subsidies. If that is true, I say shut it down. All 38 trips per day should be eliminated. Smart will never pay for itself, no matter what changes are made. Shut it down NOW and save the people all the money that you will forever bleed from them. Comments received regarding weekday service reductions 53

I don’t ride the train so feel free to eliminate as many runs as possible. In fact, shut down this boondoggle in full and save everyone a lot of money. ELIMINATE ALL SERVICE! DISMANTLE THIS WASTE OF TAXPAYER MONEY. Shut down smart nowhere Just cancel the train. Let a public entity run it, or just accept it failed. Shut thus (deleted) down Shut SMART down Shut it down. It's a joke. How much would we save if we stopped the train completely? I think that SMART should cease all operations until a COVID-19 vaccine is available and distributed and things return to whatever the new "normal" will be. It is ridiculous and a waste of money to run ANY train service until then. Plus this is the only way you could hope to regain public support Comments received regarding weekday service reductions 54

Other miscellaneous comments I would like to ride the trains to the ferry station and go to events like lunch on the embarcadero, Giants games, ect. However the time and added cost is a concern. My wife and I thought about just riding the train instead of driving for shopping or just to get out. We haven't done it. There is a resistance to make the changes to people's lives. We have ridden the train system in Portland and it is a twin to the smart train. We road from the airport to a family member's community that was almost at the end of the line. For us that ride was an eye opener as we saw the commuters, students and homeless all jammed together. Getting people out of their cars is difficult and must be cheap, fast and clean. In Petaluma the station lacks parking and needs to be addressed. We look forward to riding Best to you and your efforts the times already suck - literally the worst I'm retired. It's terrible that the schedule will be reduced Does anyone actually ride the train? It will be years before I consider mass transit again. Hook up to BART!!!!!! Love your system I hope this virus thing is over soon so I can ride your train again soon I live in Cloverdale, so SMART is not an option for me. If there were more connecting bus options between Cloverdale and the Airport, I would consider using the service. We are interested in using the train - just have not done so as yet Increase ridership I don't ride SMART. SMART was a bad idea, this region is not set up for SMART to be a significant player in reducing traffic or pollution. Expansion and connection to other existing systems is really not a reality. Additionally, it's too expensive and takes too long to get anywhere. For now I will be driving. May be back not sure. NOT enough people ride the train, cut back weekday service. Public transit that averages anything less than 80% of available seating is just waste. Weekends would be the only time I would even consider SMART and that would probably be a stretch. SMART doesn't replace my need for a car. eliminate all mid day train trips. The more the merrier I wont ride the train, a car trip for a family is cheaper and takes me wherever I need or want to go, the train does not. Do what you have to do, but I hope when things get better, you have a lot more runs I don’t use it to commute. Too far from a station. My commute has no contact whatsoever with your system. I would have to triple my commute to see a train or a track. Like before, I only use for recreational purposes. I will work around your schedule. I don't commute on SMART, but if I did, I would likely be inconvenienced by these changes but would find a way to adapt. Will there be a fare reduction with a potential limited service ? Since I am not a regular commuter I don't feel entitled to comment on acceptability of schedules. Comments received regarding weekday service reductions 55

I currently work in Santa Rosa and live near to city limits, so the train is not an option for my commute. I occasionally take the SMART train on weekends to San Rafael or to the ferry to SF. I would love to be able to use it more often though. I would ride SMART more often if the trains ran *more* frequently on the weekends, and especially if I could return from SF later. I end up driving because the schedule options are insufficient. I think the SMART train is an invaluable resource from an economic and environmental perspective. I would be happy to participate in any lobbying/advocacy efforts to obtain more funding for SMART in order to not reduce any service and to make it more affordable and available for commuting and leisure. I only ride on weekends, but feel that there should not be a reduction in service. If normal service were to resume once the Shelter in Place Order is lifted, then this would be acceptable. it was already a pretty truncated schedule. It's frustrating enough trying to get it to fit a schedule, so taking away trains will only make it harder. I work at the Sonoma County Airport complex You must consolidate to become fiscally sound. You have an obligation to tax payers. there is no SMART where I live. TOO MANY TRIPS More service. Less wait times. Less fares so the working class can ride this train. Prior to COVID19 I'd occasionally use PM southbound trips to get to/from Santa Rosa and Petaluma for live music events. N/A I have never utilized SMART, and wouldn't need to during the week. I don't currently ride SMART because it offers poor schedule as it is and isn't well integrated with other public transportation BUT should service be reduced further, I would choose not to ride or support I never ride I live in Healdsburg, no train access here, so riding SMART was only ever a "special treat" activity. Acceptable to me as I don't ride Smart Train. The change does not impact me. The more available rides the better. The lower the fares for all of these available rides would make it best. Cheap and often would get more cars off the roads and people to start actually using the smart I would only use weekday service for an evening out in San Rafael or Petaluma and would work around Living in east Santa Rosa almost always I would have to drive past my destination to arrive at a SMART This may change for me in the future if I am not longer working at soco. The more available rides the better. The lower the fares for all of these available rides would make it best. Cheap and often would get more cars off the roads and people to start actually using the smart I don’t ride the train and have no plans to do so. In the small chance I do ride it I will be fine with whatever schedule is available I live in Cloverdale Don't ride SMART at all! The 30min headway during rush hour was the best change that SMART did. I would never leave work that early (I ride from Santa Rosa to Cotati)! Why so many southbound trips in the middle of the afternoon? Has anyone considered the impact this would have on the disabled community? No reason to have this service as a public transportation if there are limited schedules that don't meet all the public needs. This schedule appears to be catering to those who want to take the train versus the needs for the public. Recommendation: become a private enterprise and make a schedule that will This doesn’t help people who have jobs at different times. It doesn’t help promote ridership for those gong to appointments or interviews. Comments received regarding weekday service reductions 56

Don't use. Working in the city it’s easier to take the bus that is just a block from my house. therefore no reason for me to take the train Unless the train can get to San Francisco itself in approximately an hour, it will never be a significant commuting vehicle. I was just waiting for the Novato downtown station and for it to get lighter in the evening, so I could walk from Redwood Blvd. We went into lockdown shortly after that, so sad. I would only ride for pleasure probably on the week days This sounds like a business decision that should be made by the management. You people should be replaced by a group that knows what it is doing. Please check SF Giants schedule. reduce all Just give Uber vouchers during this crisis. I am retired What about all of the people that don’t work 9-5 jobs? Not everyone is working office jobs in the city. the train is too expensive and infrequent to rely on, now with less time options and features for most likely a raised fare..why not just take the bus? Driving is faster and cheaper. But that schedule consists of those that will actually be used. WEEKDAY GAP: I have business in San Rafael during the day occasionally, and the "gap" has always made taking the train stressful. It is either a too-rushed meeting or waiting too long to return. That gap , some day, will be closed when we get on an hourly schedule. WEEKENDS IS MY TIME MOSTLY: For me, SMART is a way to get to San Francisco on weekends for museum trips/forays to visit my sister, etc. I previously since my youth used GG Transit for this as much as I could. I prefer the train, I support the train, although the SF trip feels like one for which there should really be a single price that INCLUDES the ferry rather than 2 separate fares, in my opinion. Otherwise, GG Transit is too good a deal to give up. I live behind where I work in Petaluma so weekday commuting is not an issue for me. FRIDAY NIGHTS: The other thing we WOULD take the train for is to go to San Rafael from Petaluma, to the fabulous movie house there, on Friday nights were train running at the right times; we go there regularly by car. I realize that kind of access is a long way away, due to scheduling and money. And the prices are all too high for this senior I travel for fun. To get to SF or San Rafael . Obviously knowing overall ridership statistics would be helpful to inform this decision, but whatever can be done to reduce / eliminate the ridiculous traffic jams in San Rafael should be done. I support SMART!! It is an important means of transportation And a great alternative to driving. Consensus is the absence of leadership. You know when people ride the train and you can track the person making repeated purchases to know their riding history. not determined by me Accurate statistics so that I can comment about what is needed. More the merrier I'm so sorry these changes need to be made. Not getting the necessary funding was sad. What's the matter with people who refuse to support this convenient mode of transportation. Comments received regarding weekday service reductions 57

I think it would be fine/great to reduce the number of trips. There isn't that much ridership; it's not synced up to the ferry anyway, and it makes a MESS of traffic in San Rafael. The timing of the traffic lights are ridiculous, the barriers go down way too soon and stay down way too long -- the trains are so much more efficient in the south bay in getting through the towns down there, which is what I thought Smart would be like. I am SO disappointed in this train/the service. It's really too bad. My only commute is to Berkeley from Marin. IF there were a train (even BART) I would use it if the hours worked for me (4PM to Berkeley, 11PM back to Marin). No way will any sort of public transit ever work for me. I am forced to drive. Due to the the Coronavirus I will no longer use SMART. I use SMART for leisure, and these times would make shopping, etc. more difficult. I was hoping for expanded flexibility in schedule, not fewer options. With fewer trips, trains could get more crowded. Would there be an extra car on each trip? Smart needs to accept the fact that while the bulk of your ridership is in the "rush hour" time frames by elimination your after 6;30 pm schedule you are once again reinforcing that this service is founded on a failed premise and now is admitting it is incapable of ever being self sustaining. You have the funding you asked for for years to come and this is the admission of your failure to ever be able to live on any realistic budget. By eliminating evening and weekend service you turn your back on all those that supported you for that alternative. If you want to become budget neutral quit offering absurd reduction of service and start cutting at the core of your expense as well. I ride the 5:39 train every weekday morning, even now during the shut down. This would severely impact how I get to work as I need to be there by 7:30 and have to walk or ride my skateboard from the train station. The afternoon I have more flexibility, but I don’t like that the latest train from San Rafael leaves at 6:13, this would affect me on days I have to work later. I did ride SMART to SF early on and the later trains were great. However I think traffic lightens up enough by 6pm that a bus is a viable alternative. These proposed changes are more or less cosmetic in nature, if one is truly interested in making the train self-sufficient. When waiting for a bus, or train, I tend to feel ants, or anxious. If I have to be some place, at a certain time, how I get there, is big factor. If there's no way to not be late, why bother trying to get there, even by train? Why even bother riding the train? I will not pay what SMART charges to ride the train. If you reduce the price to travel, I might consider I occasionally ride the train when it is raining, but even before Covid, it always seemed like a hotbed of germs, people packed in to the northbound evening train coughing and sneezing. We love our train we can sit far apart with masks SMART doesn’t have many options available in light of the disastrous budget implications in the recent election loss. Perhaps SMART could focus internally on leadership and management of a system that seems to operate without oversight. The main objective should be to gain the public’s trust. You I am no longer a resident of these counties but I visit Sonoma and Marin Counties once or twice a year. Comments received regarding weekday service reductions 58

I'm sad that the community at large does not understand the importance of getting folks out of cars and into mass transit. Yes, with the Covid world, physical distancing will reduce some ridership. Maybe having a dedicated seat with your ticket purchase with an easy way to identify where it is before boarding would be helpful. Perhaps more community engagement about streamlining management as much as possible to show that most of the monies are going the ridership, maintenance and marketing. Also educating folks on your protective measures to keep riders safe in this Covid environment. I've sure noticed that with less cars on the road the air is cleaner and quite clear. Great for lung health and immune resilience. Stay strong and hopefully next time around we'll get an Don't know. I don't have a far commute but if I did I would have a really hard time paying for Smart. It seems so expensive for the everyday worker and then having to coordinate from the station to my work place seems like another expense. Would possibly use only for leisure so if not convenient, probably wouldn’t use unfortunately. I have not ridden SMART yet, but I had planned to ride my bike from Richmond across the bridge to Larkspur on some weekday morning, ride SMART to Petaluma, and, in the afternoon, ride SMART back to Larkspur. Cutting back mid-day service means I will have to reach Larkspur earlier, before the last The only way to get more cars off 101 is to increase service. These decreases would not help anything, in my opinion. I think it’s important to keep the train running even if it means reducing the Number of scheduled I really hope the commute schedule won't be limited anymore that this current schedule shows. I'm sure that you know that ridership during commute times has been really high and it would be a shame if many of us have to go back to driving our cars on the freeways again. This is ludicrous! My travel is not a set schedule unfortunately on the SMART train, so any cuts to schedules would impact me because I ride based on my doctor appointments and when I can schedule with my hair dresser, and those are both first come fist serve appoints booked 1-2 months out so I take what I can I would like to see an earlier train Southbound than 6:57 am out of Petaluma. I would assume that your proposed schedule change reflects the current usage need. I'm retired, but still a huge advocate of reducing GHG's via public transit and other alt modes of transport, instead of single driver cars and even electric cars clogging the roads. I'm hoping you can convert to electrification in the future, just as CALTRAIN is doing, for the sake of the climate crisis. I not longer commute but I do ride the train at weekends Let's be honest about the service you have created and provide. It is a useless transportation service designed for the people living either Marin and Sonoma. Why would people need a commuter train that mostly parallels the freeway? It does not reach the people that need access to give them an option to get around Marin. Example; If a person in Fairfax wants to go to The Village in Corte Madera... SMART is a poor and stupid option and yet the people of Marin are paying for it! It does nothing to assist people in getting around to make their lives easier. It is inconvenient and expensive. In addition, its service is an intrusion on the traffic patterns in downtown San Rafael with the blocking of major all major thoroughfares in the city. Dumbshit planning!!! A lot money spent planning without an ounce of common sense used in the implementation of the system. This system should have been undergrounded in San Rafael and should be interlocking loops of track within Marin. What a bunch of USELESS bureaucrats! And you still want to both justify cutting back services and get more money Comments received regarding weekday service reductions 59

This service was installed to reduce traffic. If I go to the City for leisure activities, I would ride during the day rather than commute hours. Your train doesn't go anywhere!! It seems like you want it to fail.... by not connecting to another service as BART or the Transit Center in SF I only occasionally use SMART on rare occasions. With COVID-19 I will ride it even less. I get off work at 5:00 pm in Santa Rosa, utilize the Santa Rosa Downtown station. Cut back too much and you will get people back into their cars again. Same with raising prices. Too high and trains will be empty. Service not necessay on week ends, Waste of money, very few riders on Saturday and Sunday Few to NO riders mid day Not cost effective!! As long as you ran 3-car trains As a retired engineer, I would suggest thinking more creatively. Stop letting know-nothing bureaucrats and government-types make your decisions!! I will be presenting my ideas in a more detailed form to somebody within your administration. To few to allow for flexibility to make for Doctors appointments i use smart to extend the range of my weekend bicycle trips I don't commute but it is nice to ride SMART for pleasure trips. We want to keep the train running it’s so convenient for our families and colleagues Sonoma County Transit 44/48 is hard to catch in the afternoons in residential Cotati due to the express buses. Please coordinate with SCT so there is some kind of inter county service approximately once an No comment. I'm sorry to see the train close. What would the savings be if you only had one station per city? Could you add more trips by designing the schedule to run faster? The Larkspur extension should be terminated. The Low ridership to and from this station does not justify the expense. I'm not a commuter so my answer is probably not relevant. I have my husband drive me in he AM I work over by Novato hospital and since thee are no bathrooms available i Downtown Novato I would not e able to wait until I could catch a bus But the Northbound looks like it would work for me. 1) Why are you proposing to increase the number of weekday trips from 16 to 22 in the middle of the crisis? 2) How about some data on ridership by train to help guide decision making? 3) What is costing us taxpayers to maintain rail service carrying so few passengers? 4) Why are you operating every train from Airport Blvd - Larkspur? Reading time table to vote is pretty strange..... Doesn't give a clue of what the Larkspur Fiery or Bus connect willl look like. I can tell it looks limited and can imagine the limitations effects my decision but I can not judge a schedule in a short "4 minute" survey. This is not a 4 minute survey in my opinion. Completely eliminating weekend service is unacceptable. Many working people would like to take the train to the ferry, to SF, for a day trip. When Ferry service resumes, the scheduled ferry departing SF at 6:30 PM, the last train from Larkspur should be at 7:30PM. Again, I believe my answer to questions #5 and #6, can be applied here. I've traveled extensively in Europe. What makes their public transportation so utilized and efficient is affordability. Seniors are provided heavily discounted passes. Therefore, SMART can choose to overcharge and run under utilized trains at a loss or lower the cost, limit the runs and fill the trains. (limited runs with a full train Comments received regarding weekday service reductions 60

Am not schedule dependent; would work my trips around any availability you come up with. I just want to save Smart! I don’t commute Too small to read I primarily ride on the weekends. My schedule is always going to change. I don’t want to be waiting two hours early to work or not able to get home from work if I have to work a pm shift. The train should run way longer and way more often for way less money. The train should run till 3 AM on the weekends to capture people going to bars getting out as well. There needs to be an earlier AM arrival at Larkspur to make commute to SF feasible. My company (Autodesk) is unlikely to reopen its offices in San Rafael and San Francisco before October, and many workers will not be required to go back to the office before January 2021. During normal circumstances, I would have taken SMART to work in the Fall to avoid the back-to-school traffic. I support the SMART train and I am sorry to see service impacted by COVID-19. It seems a reduction that would save nearly 5 mil is very prudent! Better to reduce some service during the week than to reduce service on the weekend I would love to ride, but please don’t charge for parking. I will be working only part time (3 days a week 10-2). It is hard to afford the monthly pass as compared to the cost of using my personal vehicle. Although I don’t currently ride SMART, I would adjust my travel to fit into a reduced schedule during this special budget adjustment phase related to COVID-19 I will not be resuming daily train service until we get all clear to travel safely. We stopped riding the train due to the inability to inform riders in a reasonable time frame of trains I do not ride SMART to commute to work, but I do use it to travel to evening classes and events. I do think that there should be some sort of abbreviated service on the weekends. The train brings a lot of visitors to some towns. I will take it when its available since its usually a pleasure cruise Don’t ride smart becuase of the price Once our SIP gradually lifted exwill need train service to resume normal pre COVID schedule. SMART is public transportation. As a community we expect good service. weekend service is needed I do not see the need for SMART. I do not believe it serves actual needs. You ask about traffic getting worse. The fact is that traffic has gotten significantly worse on the streets of San Rafael since SMART began operation. It has caused me to seek alternate streets to get home in order to avoid getting near the trasit hub (I would normally use 3rd street west). I saw the smart trains (pre-COVID19) and they are always near empty. Think about all of the cars idling on the streets, waiting for the traffic to clear out. It's ridiculous. The only way for this to ever work is for SMART to either go over the streets (over pass) or under the streets. Having it as part of town traffic is ridiculous. I’m not a commuter, but ride for pleasure and day trips to Marin. I usually like to head south a little later than what you’re showing. But you need to do what works best for commuters. I’ll make it work. When I talk to people about the train it never ran early enough for people to get to their jobs at an appropriate time and trains at night were often times packed for the commute home, so I’m not sure that as we look to open our economy back up that these hours reflect the investment needed to get more riders and that this schedule might impact others choices to seek alternate transportation still. I don’t care Comments received regarding weekday service reductions 61

No longer using public transportation. don't use SMART but doing a survey and looking at your data will determine the best times to keep. later in the day service would be nice. i live in guerneville and it is hard to get back and forth during traditional "business hours" Do not ride SMART. slight change in scheduling plans maybe if I took the train but we're somebody like me that hasn't written it yet but watch to I would adapt to your schedule cuz you guys need to save money too can't lose the train service just because of covid-19 If you make it for commuters only that is who will ride it. Loss of weekend service will lose a lot of support in the community. At least get some excursion service happening on the weekend. I don't we many people riding the smart train as it passes my house 20 times a day. advertise benefits of riding the train, be part of the community. you've been in business long enough to know if the schedules help commute traffic, lower the fares during commute hours, except cash to buy tickets, make it so convenient and encourage ridership. SMART is the train to nowhere I am currently working from home as a result of the SIP, and our company has said most likely we will continue through the mid to late summer. I look forward to riding the train once again, but in the meantime I'm not riding at all. You could drum up more business by working with Visit Marin to bring more tourists here and use the train at off-peak times. However, we still need weekend trips. I am not positive the Northbound PM trip isn't leaving to early for some people. I think many seniors would miss the midday trip. It’s not great, but COVID requires changes to things like this. I do not see myself commuting on public transport until next year Only ride on weekends for fun. Again, run only rush hour trains. And dump Mansourian. And censor Lucan for his remarks saying criticism of Mansourian would not be tolerated. And make him apologize. Not riding SMART Personally I've only seen the train properly used as a commute option during the afternoon when people get off work. Otherwise it's locals doing it for fun every once in a while it seems like. If it were marketed more toward tourists then more times would be useful but as it is, this wouldn't be I'm excited to ride, but need to wait till things open down south. You can’t get to any destination except to Civic Center. Interesting. SMART isn't smart Because of Covid 19, it's more reliable to take a bus to Petaluma and for a cheaper price then it is to Clearly, voters should have been more informed, and voted FOR Measure I. They clung to words like "transparency" and "accountability" vs economic frugality for the future. Understandably, SMART is focused on commuters. True ridership basis. For anyone like myself and GROUP of friends who enjoy SMART to assemble for lunch, the schedule allows for a really long lunch. Perhaps a walk, movie or shopping might be included in the day. This survey should say how many people are now using SMART - daily and weekends - so a more informed judgement could be made. You should be asking respondents how they feel about cutting Whatever you have to do Need to understand current rider patterns to agree to schedule changes. Comments received regarding weekday service reductions 62

Again repeating my earlier comment: I have never used SMART, and I don't know anyone who has used it except for one person who once wanted to try it for fun when she went to lunch with a friend in Santa Rosa. Personally, I can't see why anyone would ride it, since it gets you only part of the way to your destination and it doesn't work if you have anything you need to carry with you, such as tools. I will never use this form of transportation and consider it a terrible use of public funds. Whatever you need to do works for us. We just enjoy the train. Close all trips or charge each rider enough to fully pay for the building, running and maintainence of the system and build a savings for future replacement of equipment. 100% independent of outside taxes. Also bridge over all crossings so that traffic is not (deleted) up by the choo choo! I would be restricted to matinee games but that is not an issue. obviously everyone working at SMART realizes that less times running means less people riding, and less people even trying it our for the 1st time because this schedule only applies to commuters. It might be wise to consider how many will be non-commuting by working at home after shelter in place ends. It has worked for many people so they will continue, therefor eatracting new riders will be the I am a weekly user. Must REDUCE cost of pass! these look pretty minimal, but you know your route capacities better than i do I'm retiring from teaching. I used the train to commute to school and back. I just see these cuts as a damned shame and hopefully very temporary. We need people using transit and other alternatives to singe passenger vehicles. If I miss the last PM return train, I would be able to take Golden Gate Transit. That may not work for everyone. To give everyone more comfort, perhaps a guaranteed ride home program could be can't tell about impact at this point Smart is way out of touch with the average citizen. This is for you to sort out as a business. All effort should be made to increase ridership. A survey of a limited group of people does not give you good enough input to make a decision. You need to manage the utility properly and look to attract riders. Not sure if I will have another place to comment but many people have told me they generally ride for free as nobody check their tickets. How much are you losing to that poor management practice? How much does it cost to run one train from Santa Rosa down to Larkspur and back? How many trains are empty? Here's the one question that needs be answered: do any of you on staff or board have the courage to reveal those numbers? You are idiots. It's all about the money. Go to other countries see how they do it, maybe you'll learn A combination of reduced weekday schedules, reduced weekend schedules, and a small fee for WiFi should save $$. I am retired and don't travel on the SMART routes. will never ride SMART Please give me my money back Hopefully back to normal by next year. Comments received regarding weekday service reductions 63

I rode it one time and it was a very pleasant experience. But I live 5 miles from my workplace in Santa Rosa and I use Highway 12 to travel east and west, so there is no schedule you create that would be workable for me. If I need to go somewhere in south Sonoma County or to Marin, I usually need my auto during my trip during the day so SMART wouldn't work for me then either. The bottom line, as I'm sure you all know, is that from a convenience standpoint SMART has a very limited market for which the train is a good option - it's those who live close to one of your stations and also work near one of your stations. Otherwise, that dreaded "first-and-last-mile" comes into play. It's not the only reason ridership hasn't skyrocketed since service began, but it's certainly one of the reasons. Don't ride The trains a joke SMART to the airport is an important service for me and I would want to know how that is timed with Section of the smart train trips would result in more crowded trains, and possibly an increased risk of exposure. Please keep smart running! I don't often ride SMART on weekdays. Like I said a complete waste of time & money. I clicked acceptable in fact the morning trains are way too late for any commuters to San Francisco to seriously consider using you wouldn't get to work till noon you need to be able to catch trains from 5:30 in the morning on every 15 minutes max. This is completely a non-serious train scheme just as is not having two tracks one track going uniquely each Direction it's just not serious we're feasible the You need to be looking at going Faster to more destinations; guaranteed connections with guaranteed seats. When people don’t have the luxury of missing the time window to their final Destination they need to buffer their departure. Think about what you are asking people to do to make multiple connections and not arrive late! That is a key metric. How long is it really going to take door to door guaranteed. To be honest, I’ve never felt you had enough service options. It takes longer to get to the ferry plaza on the train than driving. So tell me what is your value The smart train goes past my house daily. In this trying times I don’t know why 2 cars have to be used. 1 seems efficient enough. It’s nearly empty Lame! I don't ride and will not ride. I’d rather have the board fit deep for funds, beg the state or federal government for relief, or anything than cut service. Perhaps advertising on trains, developing retail (coffee carts, snack carts) at stations to get more real estate revenue. Anything I can only say this can work if you add more cars to the train. I’ve been squished in your trains before and that a part of the reason I went back to my car a couple days a week. Now with C-19 I definitely want my personal space. If the ridership is low (need to examine accurate data) and each roundtrip ride is subsidized y Sonoma/Marin taxpayers in the amount of $90, at least 1 more trip should be eliminated in each: southbound in AM, southbound in PM, northbound in AM, northbound in PM. Make cuts in