THE BUSINESS THE INDEPENDENT MAGAZINE FOR DORSET, WEST HANTS AND SALISBURY
No. 135 SEPTEMBER 2009 Established 1994
NEWS VIEWS EVENTS FEATURES advice NEWS people on the move Contents
Franchise Professional Award Rob Lands Firm Partnership On the Front Expansion www.realpeoplehr.com • Tel: 0845 094 6242 on His Feet Photograph courtesy of Andy Cope and Peter McKinley, Photographic Focus on You has appointed ...for down to earth solutions when you have Rob Beldham has joined Westover Christine Etheridge to run the Toyota as Business Centre Technician Demonstrators, the Arts Southampton city central franchise, PEOPLE ON THE MOVE Manager, responsible for fleet University College at Bournemouth. as far as Hythe and Lyndhurst. sales and servicing for both the For the full story see Bournemouth and Salisbury Education at Work page 29. High Flyer Prince of Poole Colourful Future dealerships. First Cover Decorating has 2 people on the move welcomed Ryan Seymour as an Thoroughbred PR apprentice painter and decorator. 4 business news Dawn Wilson, Director of Instrumental Lady Frettens Solicitors has announced 13 finance -What Happens to Unfit Directors? Bournemouth-based HR Products, that Kate Fretten has been has been awarded with The promoted to Partner. 15 special feature - Mobile Matters Chartered Fellowship by The lawlines - Blogging Minefield Chartered Institute for Personnel Nova Man 18 and Development. 20 new business focus - Good Reasons to Start a Business Now The Remarkable Group has been Head for Recovery joined by new Director Michelle Tenon Recovery has announced 22 women talk - Q & A with Tracie Beardsley Hamilton. that Mark Sands will join the Group James Prince has been appointed as National Head of Bankruptcy. education at work - New B U Executive Business Centre Branch Manager to head up John 25 Private Move Mark was previously at KPMG Lewis at home in Poole which L-r: Abigail Perry, Beth Morgan and where he was responsible for Sara Hudston 30 eating out is due to open during October setting up its first specialist Award-winning public relations creating 100 new jobs. 33 techno times - Online Trading Webinar personal insolvency team. consultancy Watershed has opened Intergage Recruits Janet Peacock has joined a specialist equestrian division. 34 transport news On Board Expanding digital agency Intergage insolvency practitioners Griffin & New recruit Beth Morgan, who Tim Morgan has recently been has taken on Corrie White to boost King, in Bournemouth, as Business recently joined Watershed as a appointed Business Development 39 southampton boat show - Discounted Tickets its team of web marketing experts. Development Manager. Senior Director, is leading the Manager at Nova Contract Cleaners network news - Events and Business Clubs initiative. based in Winton, Bournemouth. 40 42 property & development - Grounds for Optimism 44 manufacturing & engineering salisbury & downton - Ellis Jones Solicitors has 45 South Wiltshire Business Expo strengthened the private client department at its Canford Cliffs Are you looking to office. Paul Naser, head of the Mail your firm’s private client department, buy or sell a business? leaflet with this is now based at the Haven Road John Clough has been appointed office. Previously he was at the law to the board of Enhanced as magazine firm’s Ringwood office. Technical Director. TSL Business Sales for In the Name of Charity specialise in the sale of owner-managed £250 + VAT Local socialite, Eleanor Jane Storey is businesses in Dorset (A4 Flyer) changing her middle name by deed Based on a physical weight of Editor: Gill Bevis poll and the proceeds are going to CONFIDENTIALITY • TRUST 10 grammes or less. Breast Cancer Care. Other prices/weights available Tel: 01425 471500 It costs just £1 per suggestion, and PROFESSIONALISM • RESULTS on request. Fax: 01425 475600 local companies are invited to make Call E-mail: [email protected] a donation of £50 if they wish to CLIENT: POOLE AUDI Website: www.bizmag.co.uk submit their company name. 01425 471500 www.pooleaudi.com For a free no obligation, confidential meeting Published by Eleanor commented, ‘Because of my and valuation, contact: or e-mail The Business (Dorset) Ltd surname, I’ve had several amusing Digital, strategic & creative communications. 9 Gainsborough Road, suggestions such as Eleanor Multi [email protected] Ashley Heath, Ringwood BH24 2HY Storey, Eleanor Telmia Storey and Eleanor Bedtime Storey to name a TSL Business Sales The Business magazine is mailed free-of-charge to named business people within Dorset, West Hampshire few!’ and South Wiltshire. Recipients are occasionally contacted to maintain correct mailing details and to Visit www.justgiving.com/ provide information regarding special features. Contact us if you would like to receive the magazine or Freephone 0800 0555 6063 have your name removed from the mailing list on 01425 471500. eleanorsnewname to add your +44 (0)1202 853000 [email protected] or 01305 783662 Opinions expressed within this publication are those of the contributors and not necessarily of the publisher. Every effort suggestions alongside creative ones such as ‘Jackanory’, ‘Blair’ and www.acreativeattitude.com is made to ensure the accuracy of the contents of The Business, but legal responsibility cannot be accepted for errors, omissions or misleading statements. The Business is fully protected by copyright. Nothing contained within this magazine Websites from £750 / Monthly marketing support from £90 per month / Free 1 hour consultation ‘Neverending’. may be reprinted or reproduced in whole or in part without the written permission of the publisher. © The Business (Dorset) Ltd 2009 All rights reserved ISSN 1354-3806 The Business September 2009 2009 September The Business business news business news
sponsored by: Downing Street Reception Wordcaster Public Relations Prime Minister, Gordon Quay Secures Marine WPR Business News Brown has paid tribute to members of the Reserve Engineering Leader The Secret of Success is not to be a Secret Forces and employers from A south west-based leader in marine engineering has signed an across the south west, agreement to build new premises at Osprey Quay on Portland enabling Tel 01202 874079 • [email protected] thanking them for the the business to grow, valuable contribution they potentially creating up to 20 have made and continue new jobs. to make to the UK’s Armed Specialised Technologies Is Your Business Forces. Group Ltd, which is Representing the currently located in Prepared for Swine Flu? region at a Downing Weymouth, has agreed With officials Adrian Cormack and Brian Parsons meet Street reception was The terms with the South West reporting that we Gordon Brown Sergeant Brian Parsons Regional Development could see 100,000 of 6 Rifles who works forColes Miller Solicitors LLP based in Poole. He Bournemouth Agency (RDA) to build cases of swine flu was accompanied to the reception by his employer, Adrian Cormack, 25,000sq ft of commercial per day by the end of a Partner at the firm, who encouraged and supported him during MBA engineering and office August, Business Link John Ray from the South West RDA and mobilisations to Iraq in 2004 and Afghanistan in 2008. space. is urging local firms to Mark Roberts from STG Ltd The company has been ensure that they have working with South West RDA and Weymouth & Portland Borough Signs of Life in Job Market 1 year full-time or effective contingency The recent REC/KPMG Report on Jobs shows that permanent jobs Council for some time and detailed plans for the new facilities have plans in place. placements continued to decline, although the picture is brighter for 2 years part-time. already been approved by the Borough Council. Construction is due to While the disease temporary and contract work where the rate of contraction eased to the begin in September and completed by Christmas 2010. The South West has turned out to be slowest in 10 months. Commenting on the latest outlook for jobs in the RDA bought Osprey Quay, a former Royal Navy Air Station, in 2000 and Choose from several less dangerous than first feared, the sheer number of people who could region, Clive Hutchings, REC Regional Director for the South East said, is investing around £40m to create a centre for marine business and be infected by influenza A H1N1 could have a significant impact on industry specialisms: leisure activity. ‘Conditions in the labour market are still very tough and a number of local firms. The private-sector investment in this new workspace is worth more companies are still looking to reduce their headcounts. However, for the Business Link has identified three priority areas for business: than £3m. Once completed, the company, which currently employs 19 first time in a while, local employers are suggesting that they will take Consultancy Safeguarding business continuity is the first priority, ensuring that full-time members of staff, aims to create up to 20 new jobs. on more staff towards the end of the year when they expect business contingency plans are made to counter the threat of people going off will pick up.’ sick who are critical to operations. Financial Services Countering potential supplier disruption is another key issue. Even if A Matter of Trust a firm has a clear and strong contingency plan in place, if a key supplier The importance that Global Business is affected and deliveries are cut, operations could be badly impacted. we place on trust Looking after employee welfare is a further responsibility for firms. has risen during the Operations As good employers, they will want to ensure that they are in a position current economic to best safeguard their staff. crisis, according to a Media Business Link is highlighting the following information sites: poll commissioned b Download detailed guidance for employers in the workplace from by specialist home the Department of Health website. insurer, Hiscox. Public & Community Visit www.hpa.org.uk/web/HPAwebFile/HPAweb_C/1241246622785 2,000 people were b E-mail the official government swine flu leaflet to all your employees. surveyed about their Tourism Visit www.nhs.uk/news/2009/04April/Documents/ attitudes to trust, and Swine%20Flu%20Leaflet_Web%20Version.pdf 36% of them revealed L-r: Nela Cooper, High Net Worth Account that the importance Places available for September 2009. Business Link is looking to provide local employers with up-to-date Handler with Keith Callaway they place on people’s information on good business practice during the swine flu pandemic. To find out more, visit: trustworthiness has increased in today’s financial climate. Further information is available on Business Link’s dedicated website. www.bournemouth.ac.uk/tailored 79% of Britons say they value people who can keep their word, Visit www.businesslink.gov.uk/southwest/swineflu or call: Although we value trust, many people don’t actually trust each other, as 01202 961916. 60% expect those around them to break their word. The Business Exit Keith Callaway, head of High Net Worth Property and Motor Insurance New research commissioned by Coutts & Co, reveals that although at Alan & Thomas explained, ‘The trust of our clients is of paramount 46% of entrepreneurs believe that selling their business will take less importance to us. To build a successful long term relationship with than one year, the reality is that it actually takes up to two. The report: each of our policyholders, we listen carefully to their individual needs, The Long Goodbye: Myths, realities and insights into the business as often their time is short. Our pro-active approach can take away the exit process, examines for the first time the challenges and concerns hassle associated with managing their insurance portfolio. We carefully business owner’s face during their preparation for and throughout the select our partner insurers so that their products reinforce our brand business exit process. values and takes account of our client’s lifestyle.’ The 20 page report contains case studies, interviews and analysis Alan & Thomas is a local regional independent insurance broker. from entrepreneurs in a variety of industries, both pre and post exit. For more information, contact Keith Callaway on 01202 652999. Visit www.coutts.com/entrepreneurs The Business September 2009 2009 September The Business business news business news
Safecontractor £1m Funding to Support Frontline Work for AJA Ultra-Clean Blinds has recently Dorset design company AJA Design has been working with joined Safecontractor, an Displaced Apprentices AmSafe Bridport to promote a new tank armour system that is ConstructionSkills, accreditation scheme that being used by troops on the frontline in Afghanistan. the UK’s Sector assesses the health & safety Arnold Jones Associates Design (AJA Design) from Dorchester Skills Council for competency of contractors and produced a promotional film presenting Tarian, a system construction, has service providers. As Ultra- developed by the MoD and AmSafe Bridport. Tarian is announced that it has Steven Beaumont from Clean Blinds has won larger designed to protect armoured vehicles against rocket-propelled successfully secured contracts, with a wider range grenades. Bournemouth accountancy £1m of funding of clients nationwide, the need AJA Design Managing Director, Lisa Rossiter, explained, ‘We firm taylorcocks, offers from the National Terry Head (third left) with horticultural and catering teams. for a structured approach to needed to show the full physical capabilities and benefits of some sound advice to Apprenticeship health and safety has become Tarian. The beauty of the new armour is its ability across all help keep on top of your Service which will help Garden Centre Scoops apparent. Membership of the terrains. It is a creative and exciting movie using a variety of finances and ensure that support construction Safecontractor scheme gives Top Regional Awards cinematic effects.’ your cash flow does not companies in the Staff at the Haskins Garden Centre at Longham have been celebrating their clients and potential clients The film was so good it was recently shown on BBC Spotlight dry out. south west that take success following an award ceremony hosted at Biggin Hill by the South Thames reassurance that any work South West as part of a feature about troops in Afghanistan. on apprentices who division of the Garden Centres Association. Out of 36 garden centres in the • Review your overheads, consider undertaken by Ultra-Clean Blinds, Neal McKeever, Director and General Manager of Defence have been laid-off region, Haskins General Manager Terry Head and his team scooped the top ways to cut utility costs and be it the supply and installation for AmSafe Bridport, said, ‘We have worked closely with AJA during the recession. awards for Best Garden Centre and Best Restaurant. They also returned with 13 get rid of any unnecessary of brand new blinds, or Design before on defence movies and they are very astute at Companies that are able to provide suitable apprenticeship other best of category awards including best catering, indoor and outdoor living, expenses. Make sure that you refurbishment of existing blinds, providing a product that meets our objectives – both in terms employment to these displaced apprentices, who are close to the end bedding and houseplant, and best garden centre staff. The group’s centres near are getting the best deal from will be completed with health and of creative execution and budget.’ of their framework, and support them to complete their training will be Crawley, Worthing and Southampton also received merit awards. your suppliers - shop around safety in mind. The movie is one of eight eligible to apply for financial support of up to £1,000. For employers and negotiate better prices and Steve Hall of Ultra-Clean that AJA Design has made in who are registered with CITB-ConstructionSkills, this comes on top of longer credit terms where you says, ‘We regularly carry out the last few months. the funding which may be available through the grant scheme. Funding 2009 Clean-Up for Century Group can. risk assessments for our larger Specialist cleaning company, the Century Group, is proving that even in tough times there is money to be made if you ‘We love making is available for those in the last 12 months of their apprenticeship. • Be completely up to speed with projects but the Safecontractor are prepared to work hard. promotional films and it’s For further information visit www.cskills.org your outstanding balances and scheme demonstrates our 2009 has already brought good results for the company and seen the introduction of two new services, refuge a good addition to the web- know when you will receive commitment to safe work collections and gutter cleaning. The service with the biggest increase in units over the year has been the sanitary bin based and print design work payment. Have strict procedures practices for all of our rentals. Quality and reliability of services are quoted as the main reasons for its continued success. that we supply,’ Rossiter in place for chasing debts and customers.’ For more information visit www.centurygroup.co.uk added. ensure someone is chasing the bill the moment it becomes overdue. Don’t put off issuing Celebration credit notes as it will only slow up Recycling l Confidential Waste the process of cash collection. l Paper & Cardboard • Be sure to conduct a credit l Bottles & Cans l Plastic control review at least once a l Electrical Goods week and consider when to put l Hire of storage bins l Certificate of Destruction supplied customers on stop. Cleaning Division l Regular or one off services available l Office Cleaning • Prepare cash flow forecasts and l Window Cleaning Gardening & Ground Works l budgets. These don’t have to be l Carpet Cleaning Lawn Cutting & Turfing l Car Park Cleaning l Flower Bed Maintenance l intricate to be effective but the l Student Flat Cleaning Weed Killing important thing is that you have l Leaf Collection Property & Rubbish Clearance l Landscape Design Service l an idea and expectation of the l House Clearances Tree & Hedge Pruning coming months. Timely, regular l Fly Tipped Waste Collection l Regular or One Off Service l Electrical Items Property Maintenance and accurate management l Kay Williams Pre-Demolition Clearances l Painting & Decorating l information will then help to Commercial, Industrial or Domestic l Plumbing & Electrical l monitor the actual results Myriad HR has recently Regular or one off service l Carpentry l Skip Hire l against your budgets and celebrated its fifth anniversary. Roof Repairs Hygiene Services l Handyman Service forecasts so you can seize the The flexible HR solutions provider, l Sanitary Disposal Units l Light Bulb Replacement l opportunities when they arise with a variety of products and Nappy Disposal Units l Boiler Servicing l Medical Waste Units l PAT Testing and identify any problems much packages designed to make l Sharps Boxes Fire Alarm Testing sooner. l Washroom Equipment employment easy for Dorset l Dust Control Mats & Training businesses, has seen a steady l Weekly Alarm Testing If you would like Environmental Cleaning l 6 Monthly Evacuations professional help and increase in demand from clients l Graffiti Removal l Fire Alarm Servicing this year. l Pigeon Removal l Fire Training Courses guidance in managing your l Pigeon Netting cash flow, please contact Kay Williams, Managing l Pest Control Director of Myriad HR says that; l Industrial Deep Cleans taylorcocks at l Steam Cleaning l Call [email protected], ‘the dynamic and approachable De-Greasing 01202 299950 l Needles Searches for a free site inspection on 0370 770 8111 or visit nature at Myriad HR has ensured and quotation or email www.theaccountants.co.uk that our clients always know where they stand with us.’ Visit our new web page at www.centurygroup.co.uk [email protected] The Business September 2009 2009 September The Business business news business news
National Express has named Fab Frocks of Westbourne Excelsior Coaches as its The Roman Group Has Call to Follow has sealed a deal to bring ‘coach operator of the year’ Seen It All Before! President Obama Italian designer Pia Michi to its for consistently high levels A new survey shows portfolio. 1975 Recession - inflation soared to 25%, L-r: Euan Fraser, AMO Consulting; Shelley Nadler, of customer satisfaction and that, despite the Field Fisher Waterhouse LLP; Cathryn Hayes, unemployment rose to over 3 million. Every small business in the operational performance current economic HSBC; Karen Lester; Tim Lester, NBC Bird and Pest 1992 Recession - mass unemployment and high UK now has free access to throughout 2008. who are submitting quotes below cost,’ said Group downturn, sustainable Solution; Geraldine Haenow, Express; Bernard inflation returned once again. Ingham, BFA; Brian Smart, BFA thousands of lower value Creative Director, Doug Saunders. ‘Our pricing for energy businesses are 30% of south west workers 2008 Recession - economy shrinks by almost 3%, government contracts. both design and/or print is extremely competitive continuing to grow at have had their pay cut since mass business closures and high unemployment. Bird & Pest Solutions Visit www.supply2.gov.uk the recession began. 23% and clients are getting real value for money in all a dramatic rate, with A father from Dorset has been named a finalist in We’ve seen it all before – with over 80 years homebusinessnetwork.co.uk have experienced a reduction departments.’ This has resulted in The Roman average increases in the annual British Franchise Association’s (bfa)/ trading, the company even experienced the post is a free resource for all in hours and 24% have lost Group employing additional staff as opposed to turnover of 86% over HSBC Franchisee of the Year Awards, sponsored by World War II recession! home workers. It’s a place benefits, according to a recent redundancies, additional equipment in the print the past 12 months. HSBC Bank and Express Newspapers. Through the application of sensible pricing to find business, access the survey of over 1,600 workers finishing department instead of selling off plant and The ‘Economic Tim Lester, who launched a franchise specialising structures for design and print, The Roman Group knowledge of experts and learn by the Keep Britain Working a healthy order book in the studio rather than our Contribution of the in humane pest control, is now hoping to scoop the has seen year on year business increase even Merlin Hyman from other home workers. campaign. designers just twiddling their thumbs! Renewable Energy top title and a cheque for £5,000, courtesy of HSBC through these tough economical times. ‘Unlike some To discover just how competitive the Roman Group and Energy Efficiency Sectors in the South West Commercial Bank. Bournemouth Airport recently A Dorset organics recycling design companies, we are not charging high fees is, call Paul Axford on 01202 424222. of England’ survey, commissioned by south west The winner will be announced at a black-tie launched a 16 week public firm is flying high after or conversely “buying business” like some printers sustainable energy agency Regen SW, found that dinner at the International Convention Centre in consultation on its draft plans supplying 10,000 sq m of turf the 100 interviewed businesses have created 600 Birmingham, on 1st October. Cheques for £3,000 to manage the impact of aircraft to Bournemouth Airport. It’s the new jobs. Their total turnover has risen from £108m and £2,000 will also be presented to the silver and noise, and review the measures largest amount of turf ordered Summer 2010 Flights to £200m, employment has grown by 40% and Thomson Holidays and First Choice have announced that they will be increasing capacity from bronze winners respectively. currently in place. from Eco Sustainable Solutions turnover per employee has grown from £71,000 to Bournemouth Airport next year. From May 2010 they will base a 189-seat Boeing 737-800 aircraft at Tim was one of NBC Bird and Pest Solution’s for a single job. £95,000. Business Link and Tourism the airport which has 25% more seats than their existing aircraft. first franchisees, taking on the Portsmouth, ‘This is a fiercely competitive sector worldwide and South East have produced a New research from focused To coincide with the arrival of this new aircraft, they will be adding five new destinations to their route Bournemouth and Southampton area in February if we don’t match the support offered by President guide for business owners in SME lender, Bank of Cyprus UK, map: Antalya and Bodrum in Turkey, Corfu, Tunisia and the increasingly popular Egyptian Red Sea 2004. Obama and others we will lose out in the race to the hospitality and tourism indicates that 64% of SMEs in resort of Sharm el Sheikh. The flights to Turkey will also provide holiday makers with the opportunity to lead the shift to a low carbon economy,’ said Merlin sector. For a free copy call the south never see their bank link up with one of the Thomson ships cruising around the Eastern Mediterranean. Safetrac Moves Hyman, Regen SW’s Chief Executive. ‘Programmes 0845 600 9006. manager from one year to the In addition to the new routes, Thomson and First Choice will also be operating to Malaga, Ibiza, Safetrac Solutions Ltd has recently moved to new, such as ‘South West Bioheat’, run by Regen SW on next. Majorca, Paphos, Rhodes, Dalaman and Tenerife next summer. larger premises at 27 Cobham Road, Ferndown Figures released recently behalf of South West RDA, are delivering renewable Industrial Estate, Wimborne BH21 7PE. For show that the government’s energy on the ground and stimulating new markets information on a range of vehicle, asset and marine vehicle scrappage scheme for south west entrepreneurs and businesses – we tracking as well as lone worker protection products has been a real success, with need to build on these models of what works.’ call 01202 868728. orders reaching 154,927.
Poole Bay Freight has committed to a major You’ll be pleasantly surprised investment in a new fleet of vans. how little great design and print Chocolate maker, House of Dorchester, is celebrating after winning three golds at the can cost! world renowned Great Taste Awards.
JobServe Live! Southampton, supported by British Gas, will be taking place at The Guildhall on 1st October.
www.brianjenner.com
Murphy’s Law and romandesignprint Parkinson’s Law have both Call or email for a quote today: 01202 424222 e: [email protected] contributed to an Olympics www.romandesignprint.com Law which says that the bigger "EJWJTJPOPG5IF3PNBO(SPVQt#PVSOFNPVUI a thing becomes, the more problems it attracts and the sooner it hastens its own demise. Norman Harris, The Observer, 1984 The Business September 2009 2009 September The Business business news business news
The Labour Party will be hosting its annual conference at the Firms Urged to Move Fast as Onwards and Upwards Greendale, one of the few Bournemouth International Business Awards Deadline Looms construction companies Centre and Pavilion in 2013. The deadline for submissions to the Daily Echo-backed expanding rather than Dorset Business Awards is fast approaching, with Loders Motor Group is shrinking during the current judging set to take place in October. Award hopefuls now representing Skoda economic crisis, has moved have less than a few weeks to enter this year’s awards in Dorchester at the newly into new premises in and companies across the county are being urged to redeveloped ‘Whitehouse’ site Branksome, Poole. ensure they get their entries in for the 15th annual on London Road. Thanks to two new staff showcase by Friday 18th September. appointments, the need for Age Concern and Help the The awards aim to recognise the outstanding skills, additional office space for Aged is calling on people to achievements and innovations of Dorset’s successful The Palms Ride into Poole the existing team and several get their hiking boots on and businesses. All entries will be evaluated against the Quality, excellence and achievement in Poole are once again on the new and on going projects, including a £200,000 school extension in experience the challenge of a criteria for each category. The categories open for entry agenda when Poole’s annual tourism awards ‘The Palms 2009’ return Weymouth as well as school projects in Corfe Mullen and Bournemouth, lifetime with the Charity’s Trek are: to celebrate and showcase businesses that have had a significant and work for Bournemouth and Poole councils, the Poole-based firm China 2010 fundraising event. b Creative Company/Project of the Year Award, impact on the town’s tourism industry. has outgrown its original premises in Lower Parkstone and moved to Visit www.helptheaged.org.uk/ sponsored by The Arts University College at On Thursday 1st October, hytes restaurant, Harbour Heights will host the new offices in Branksome. events Bournemouth and Liz Lean PR a special luncheon to learn who has scooped this year’s awards. Through Sibbett Gregory, Greendale has purchased Unit 6 Old b Dorset Charity of the Year Award, sponsored by Sunseeker International The Palms, organised by Poole Tourism and sponsored by local Swedish bank Handelsbanken, Generator House on Bourne Valley Road in Poole which is part of a b Dorset Exporter of the Year Award, sponsored by UK Trade and Investment - NEW commercial property agents, surveyors and town planners Sibbett which has a branch in substantial Victorian generator building. b Gregory is now in its seventh year. Bournemouth, has reported Entrepreneur of the Year Award, sponsored by Bournemouth University b increased half-year profits. KPMG Company of the Year Award b Operating profit for the six Linking with Schools Award, sponsored by The Borough of Poole and Bournemouth Borough Council Markit South West PMI b months to 30th June rose by NatWest Excellence in Customer Service Award The south west economy continued to expand in July, as the PMI® Activity Index, which measures the combined output of the region’s b signalled a third successive month of private sector activity growth manufacturing and service sectors, posted 56.8 in July, from 53.8 in June. 14% to 7,251 million Swedish Princecroft Willis Family Business Award b within the region. New order levels increased robustly, with output Growth of new business continued in the south west during July, kroner (£596m) while profit Team Dorset 2012 Legacy Award, sponsored by Dorset County Council b rising markedly to accommodate the volume of new orders. However, extending the period of sustained expansion to three months. Moreover, after tax was SEK 5,294 million The Dorset Tourism Award, sponsored by Dorset Business (the Chamber of Commerce & Industry) and economic recovery was still in its early stages, with job cuts remaining the rate at which new orders increased was higher than in the wider (£436m). P H Warr Plc – NEW The finalists, three for each category, will be named in November with the winners announced at a gala heavy. Spare capacity persisted in the region, as backlogs continued UK economy, and was only outpaced by two other regions. Growth was Independent retailers are dinner at the Lighthouse Poole on Friday 11th December. The chosen charities for Dorset Charity of the Year to be depleted, and companies were forced to offer price discounts stronger in the service sector, with some firms attributing the rise to reporting an increase in the Award, sponsored by Sunseeker International, will be invited to present their entry to the audience at the to stimulate demand. The headline seasonally adjusted Business improved client confidence. level of shoplifting, break-ins, Awards’ Dinner who will then vote credit-card fraud and staff live on the night for an award theft as a result of the ongoing winner. The Dorset Business Awards 2009 Gala Dinner economic crisis. New research Peter Scott, Chief Executive at Reasons to Enter by online insurance comparator Dorset Business (Chamber of 10 This year’s winners will be announced at the prestigious simplybusiness.co.uk shows Commerce and Industry), says Dorset Business Awards Gala Dinner to be held in • Boost staff morale that theft by staff has also the Concert Hall of The Lighthouse, Poole at it is more important than ever ONE FOR YOU! escalated, with 24% of retailers • Impress potential investors 7pm on Friday 11th December 2009. that the region shouts about FOR EVERY 9 DELEGATES, GET THE 10TH FREE. suffering a rise in ‘in-house’ • Gain prestige and recognition from peers The Dorset Businessits outstanding Awards 2009 Gala successes Dinner as it crime. • Network with fellow entrepreneurs We’re different from the others. Discover our new comprehensive Tickets Cost This year’s winnersshows will be announced that Dorset at the prestigious really means Dorset Business Awards Gala Dinner to be held in • Raise your profile Day Delegate Package from £29.00 per person or 24 hour Delegate Dorset Business Members £75 plus VAT Hope FM Community Radio business. He adds, ‘The Dorset the Concert Hall of The Lighthouse, Poole at Package from £129.00 per person. Non Members £85 plus VAT has made the stations recording7pm on FridayBusiness 11th December Awards 2009. showcase the • Invaluable press coverage outstanding talent, diversity and Table of 10 facilities available for hire. Tickets Cost • Acknowledge the achievements of your staff Our new Day Delegate Package includes… Contact Station Manager Kevin Dorset Businessstrength Members of £75 enterprise plus VAT in Dorset. • Increase respect from existing customers - Complimentary LCD-projector, screen and 1 flipchart Dorset Business Members £700 plus VAT Non IMembers would £85 like plus toVAT urge as many - All day tea and coffee Non Members £800 plus VAT Potter at [email protected] Table of 10 • Help attract high quality new staff companies as possible to get - Mid-Morning and Afternoon refreshment break with accompaniments For further informationDorset Business Members or to£700 enter plus VAT on-line • Increase your business growth Dickinson Manser has been Non Members £800 plus VAT Interested in purchasing a table or tickets? involved in this fantastic event.’ For further information or to enter on-line - Mineral water and sweets E-mail [email protected] or awarded a founderlog on membershipto www.dorsetbusinessawards.co.ukInterested in purchasingNon-Members a table or tickets? of the Chamber - Highcliff Style Buffet Lunch (3 courses) plus freshly brewed tea/coffee E-mail [email protected] or log on to www.dorsetbusinessawards.co.uk telephone 01202 714812 to reserve your place. of an exclusiveor contact nationwide Shirley telephone Ewart01202are 714812 also on to encouraged reserve01202 your place. 714812 to enter. or contactEnter Shirley the Ewart Awards on 01202 via 714812 www.dorsetbusinessawards.co.uk - Dedicated Marriott meeting host on hand to ensure success ® alliance of high quality solicitor Individual award categories are by 18th September! - Marriott Rewards Points firms, QualitySolicitors.com judged by key business people Alternatively, take advantage of our Room Hire Packages from from across Dorset who are For further details about the Awards or to purchase tickets for £50.00 for half day. chosen by the Award Sponsor(s). the Gala Dinner please contact Shirley Ewart Call us on 01202 557702 and quote ‘ONE4U’ Entrants can submit an entry 01202 714812 via www.dorsetbusinessawards. or visit BournemouthHighcliffMarriott.co.uk www.brianjenner.com co.uk or print-off an entry form Bournemouth Highcliff Marriott Hotel and submit a paper-based entry. Once I was doing a St Michael s Road, Bournemouth BH2 5DU For further information about the Launch sponsor:Tickets cost:Design Dorset sponsor: Business Members £75 +VAT Non Members £85 +VAT sponsored walk. In the end printsolutions.co.u k ‘Live the Highcliff Style’ T. 01202 200 800 | F. 01202 293 155 MORRIS LANE The The Dorset Business Awards 2009 Gala Dinner Table of 10: Dorset Business MembersMinster £700 +VAT Non Members £800 +VAT CHAR TERED A CCOUNT ANTS Pr ess I managed to raise so much awards, or to purchase tickets for AND BUSINESS AD VISERS This year’s winners will be announced at the prestigious The Dorset Business Awards 2009 Gala Dinnerthe Gala Dinner, contact © Marriott International 2009. Subject to availability. Minimum of 8 delegates. money, I could afford Dorset BusinessThe Dorset Awards Business Gala Dinner Awards to be held 2009 in Gala Dinner The Dorset Business Awards 2009 Gala Dinner Event must be held by 31st December 2009. Terms & Conditions apply. the Concert Hall of TheShirley Lighthouse, Ewart Poole aton 01202 714812. a taxi.This year’s winners will be announced atThis the year’s prestigious winners will be announced at the prestigious 7pm on Friday 11th December 2009. Jimmy Carr,Dorset 1972- BusinessThis , Comedian year’s Awards winners Gala Dinnerwill be toannounced Dorsetbe held Business in at the prestigiousAwards Gala Dinner to be held in the ConcertLaunchDorset Hall ofsponsor:Business The Lighthouse, Awards GalaPoolethe Dinner at Concert to Designbe Hall held of inThesponsor: Lighthouse, Poole at Tickets Cost printsolutions.co.u k 7pm on Fridaythe Concert 11th December Hall of The 2009. Lighthouse,7pm on Poole Friday at 11th December 2009. MORRIS LANE Dorset Business Members £75 plus VAT The 7pm on Friday 11th December 2009. Minster CHAR TERED A CCOUNTTickets ANTS Cost Non Members £85 plus VAT Pr ess The 10 BusinessAND BUSINESS AD VISERS Tickets Cost September 2009 2009 September The Business 11 Tickets Cost Dorset Business Members £75 plus VATDorsetTable Businessof 10 Members £75 plus VAT Non MembersDorset £85Business Dorsetplus MembersVAT Business £75 Members plusNon VATMembers £700 plus £85 VAT plus VAT Non Members £85 plus VAT Table of 10 Non Members £800 plusTable VAT of 10 Table of 10 For further information or to enter on-line Dorset Business Members Interested£700 plus in VAT purchasingDorset Business a table Members or tickets? £700 plus VAT Non MembersDorset £800Business plus Members VAT £700 plus VAT log on to www.dorsetbusinessawards.co.uk E-mail [email protected] Members £800 plus or For VAT further information or to enter on-line Nontelephone Members01202 £800 plus714812 VAT to reserve your place. or contact ShirleyFor further Ewart information on 01202 or 714812 to enter on-line Interested in purchasing a table or tickets?Interested in purchasing a table or tickets? For further information or to enter on-line E-mail [email protected] in purchasing a table or or tickets? log on to www.dorsetbusinessawards.co.uklog on to www.dorsetbusinessawards.co.uk E-mail [email protected] orlog on to www.dorsetbusinessawards.co.uk telephone 01202E-mail [email protected] to reserve yourtelephone place. 01202 714812or to reserveor contact your place. Shirley Ewart on 01202or contact 714812 Shirley Ewart on 01202 714812 telephone 01202 714812 to reserve your place. or contact Shirley Ewart on 01202 714812
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printsolutions.co.u k MORRIS LANE The Minster CHAR TERED A CCOUNT ANTS Pr ess Launch sponsor: AND BUSINESSDesign AD VISERSsponsor:Launch sponsor: Design sponsor: printsolutions.co.u k Launch sponsor: Design sponsor: printsolutions.co.u k MORRIS LANE The The MORRIS LANE Minster printsolutions.co.u k CHAR TERED A CCOUNT ANTS Pr ess Minster AND BUSINESS AD VISERS MORRIS LANE CHAR TERED A CCOUNT ANTS The Pr ess AND BUSINESS AD VISERS Minster CHAR TERED A CCOUNT ANTS AND BUSINESS AD VISERS Pr ess business news finance
PULSE Healthcare Nice Work and They Got It! Unfit Directors? What happens? Competition Winner It’s nice work if you can Arabella Lewis-Smith Stay on Track Don’t Go For Derailment Opens in Bournemouth get it – and the Poole PULSE, a leading provider of healthcare staffing solutions, has recently is the lucky winner of Tim Corfield from Insolvency Practitioners Griffin & King and Southampton offices opened its latest branch in Bournemouth. Enhanced’s competition, explains. of Mazars certainly have. PULSE places health and social care professionals in temporary recently published in The When a company enters The international and permanent jobs, world-wide. The new Bournemouth branch will Business magazine. an insolvency process, accountancy and initially provide nursing and care workers to both local NHS and private Arabella, Director of the conduct of directors in Salad Creative, Poole business advisory firm healthcare providers, but is office will be reported to the was delighted to hear has been appointed set to expand across Dorset, Insolvency Service. Unfit that she had won a to look after NICE CTI Hampshire and Wiltshire directors can be disqualified fashionable top of Systems, based in Hedge creating new jobs across the for up to 15 years. the range IBM Lenovo L-r: Sarah Pollard, Enhanced presenting End. This UK subsidiary region. Based on the conduct NetBook. Arabella-Lewis Smith with her prize. of an Israeli parent L-r: Mike Attenborough-Cox, Mazars; John Caron Smith, Branch report the Secretary company is the leading Malins, NICE and Brian Hutchinson, Mazars Manager for PULSE of State has to decide provider of insight from interactions solutions - this includes telephone, Bournemouth comments, whether or not to seek Consultancy Firm Celebrates web, radio and video communications to 24,000 customers worldwide. ‘People generally think a disqualification order. They offer a range of hardware and software that provides analytical that nursing is hospital- 15 Years of Success This can be decided by information for operations such as call centres and for security based, and whilst we the court, or a director systems. NICE’s products and solutions are used by over 85 of the certainly supply nursing can give a disqualification Fortune 100 companies in 30,000 sites including contact centres, Tim Corfield and Janet Peacock professionals into these undertaking without having financial institutions, public safety sites, ATC (air traffic control) sites, L-r: Caron Smith Manager, Vikki Holland type of roles, we are finding to go to court. CCTV (closed circuit television) security installations and government Nurse/Recruiter and Rachel Wood that an increasing number Examples of conduct which may lead to disqualification include; markets. Consultant of people in Bournemouth b Wrongful trading b Preferences also require care in residential homes and in the community. With b Tax evasion b Payment of dividends. a high demand for these services in this area, there are many wide Is the Worst Yet to Come? The number of disqualifications is increasing and ranging opportunities for qualified nurses and care workers seeking The recent personal insolvency figures show that they are at their highest levels can be costly to defend. Directors must take their employment. We would encourage anyone who is looking for extra The RDA team, l-r: Di Darch,Graham Colebeck, Faith Foote, Rod Darch, since records began. Tenon Recovery, the leading personal insolvency turnaround, responsibilities seriously. If in doubt, consult a shifts to boost income and experience or, who is considering a change Anne Delaney and John Skinner restructuring and recovery specialist, believes that the figures mask the fact that professional. in direction to contact us.’ Since 1993 Rod Darch Associates (RDA) has been instrumental in the the worst is yet to come and expect the figure to reach 140,000 or more by the For further information contact Tim Corfield or To find out more call 01202 296836. success and growth of a wide range of businesses, using an extensive end of the year. Janet Peacock on 01202 355348. range of skills and experience to ensure that clients have achieved their goals. By helping other businesses to improve, they have built up a strong company and now it is their turn to celebrate 15 years of successful trading. Rod Darch founded the company. Utilising his previous executive and managerial positions as a solid base from which to advise his inspire first clients he was able to streamline their business progression and Chartered Tax Advisers & Chartered Certified Accountants growth. As the years progressed and RDA became synonymous with success Rod began to expand his team. The company is now a five Here at Inspire, we strive to exert a “stimulating strong group, each with a wide range of skills and specialist areas. and benefi cial effect” on our clients’ businesses; Throughout their 15 years RDA has seen the world of business after all, that’s what inspire means. change, causing company priorities to shift and grow. Keeping on top of all new procedures, registrations and legislation has made them We do this by providing innovative services such as invaluable to their clients. As a result they now specialise in many fi xed-fee compliance, fi nancial director on demand, fields including general management, business planning, quality and “ To exert a proactive tax advice and outsourced fi nance functions. add the missing piece to your business environmental management, health and safety management, staff development, training and public relations. stimulating cial As customers have become more interested in the impact If you run an entrepreneurial, owner-managed • Quality Management companies they use have on the environment, RDA has been working and bene company which needs more support from your • Environment Management in partnership with most of their long term clients to minimise their accountants, whether it’s on special projects or Business Continuity environmental impact and reduce costs. Precision Disc Castings Ltd ongoing fi nancial reporting and tax advice, we • would love to talk to you. • Health & Safety of Poole, made it to the final three in last year’s Dorset Business effect” General Management & Business Planning ‘Environmental Excellence’ Award and in 2006 RDA worked in • Call us now on 0800 077 6410 to fi nd out how • Staff Development & IIP partnership with Euro Office Equipment Ltd, to help them win the Inspire can help your business. • Marketing, PR & Web Design prestigious award. As the company embarks on its sixteenth year it is looking towards the RDA has a proven track record of future. Said Rod Darch, ‘We have become one of the south’s leading 37 Commercial Road Poole Dorset BH14 0HU helping businesses to succeed management consultancies; our growth having been achieved almost T: 0800 077 6410 F: 0800 077 6411 entirely by recommendation. We are extremely proud of our Company Call 01202 546439 today for an informal chat E: [email protected] and look forward to many more successful years with our existing and W: www.inspire.uk.net Visit www.rdaconsultancy.com future clients.’ The 12 Business September 2009 2009 September The Business 13 finance
BUSINESS ADVISERS AND ACCOUNTANTS
New Family Bournemouth-Based Firm Business Catapults into Accountancy Today’s shifting economic and technological landscape is moving Director Hailed Top 100 List the work force away from a traditionally static model and towards Fast growing Bournemouth a ‘virtual workforce’, in which workers are distributed across as ‘Real Coup’ based accountants organisational and geographic boundaries. We can no longer and business advisers, think of the workforce as simply permanent employees working at Taylorcocks, has entered the one office or location; instead workers of various roles, place and There are indications that prestigious Top 100 list of UK function are doing their part to drive business at branch offices, some businesses are seeing accountancy firms. from home, on the road, between enterprises and beyond. increased interest from The league table, produced customers and finding it easier by the industry’s leading to obtain finance, compared Ian Cocks This virtual workforce promises actual machine and stores them, A major advantage of Cisco takes productivity to new levels, publication Accountancy Age, to six months ago. Craig great rewards in terms of and all associated data, back at WebEx is that it requires no regardless of location. Staff MacLean, Principal in the places accountancy firms in order of fee income. Taylorcocks makes increased efficiency, competitive the data centre under the control significant upfront costs, no can arrange audio and video Business Recovery Group at its debut on the list ranking at number 83 out of more than 15,000 advantage and lowered costs of the IT department. This servers to maintain and no conferences at the click of a Mazars gives top tips on organisations in the UK. - both for IT and business. means that workers can access up software to install or support. mouse; collaborate on projects The news comes on the back of a hugely successful year for the Riding the However, to deliver on this to date information securely from All you need is a browser and more effectively; locate staff firm which has reported double digit growth. The rise of Taylorcocks promise, organisations must find any location, network and device, internet access! easily for quick decisions and run Recession is even more impressive when compared to many of the UK’s leading ways to securely meet workers’ while the data never leaves the conferences from any location. accountancy firms, as results from the league table show that 39 of the THE WAY AHEAD L-r: Adrian Simpson with needs and fulfil corporate data data centre. Do you call, e-mail, OCS integrates e-mail, Mark Aitchison top 50 organisations have experienced slow or negative growth in the The recession should have security and compliance policy send an instant calendars, phone calls, voicemail, caused most businesses to look last year. In contrast Taylorcocks continues to buck the trend with one Adrian Simpson has joined without adding complexity. Do you miss the Qmessage and STILL and instant messaging services so radically at how they are running of the highest growth percentages of any UK accountancy firm in 2009. Princecroft Willis (PcW) as Family IT provider Blue Chip offers personal feel not make contact with the you can select the best possible – to protect or generate revenue Taylorcocks was set up in 1996 by Managing Director Ian Cocks and and to save or generate cash. Business Director based at its a portfolio of products and Qand subsequent people you need? SORTED. way to contact someone – first has grown organically during the past 13 years, earning the company a New Forest office. solutions to aid organisations benefits of face-to-face time! WEIGH UP THE RISKS reputation as one of the country’s fast track rising stars. Previously a Partner with an move to a ‘virtual workforce’: communication with your Office Communicator If you would like further Desperate times call for Ian Cocks said, ‘We are delighted to have entered the Accountancy international firm of accountants, colleagues and customers (OCS) is the new information or a free ‘Mobile desperate measures. A recent Age Top 100 league table. It is a great achievement for us and I his appointment was hailed as Do you need when you are working unified communications Matters’ consultation with Blue survey of owner managers have little doubt that the business will continue to grow and prosper. A apparently reported that 33% a ‘real coup’ by Mark Aitchison, access to your away? SORTED. platform from Microsoft that Chip, call 0845 034 74000. Undoubtedly, our success is largely due to the fantastic team we have of respondents would take out PcW’s new Managing Partner. Qoffice desktop personal loans to fund their and our one hundred percent commitment to our clients.’ Cisco WebEx is a and related data files to business; 10% would use a Despite the current recession, Taylorcocks has secured over 100 work efficiently, but don’t web conferencing and credit card to fund business; and Bank Lending new clients since the start of the year and is enjoying one of its most need to be in the office? collaboration solution BT Local Business 20% approach family or friends successful periods of growth since it was established in 1996. A on the Up SORTED. from Blue Chip that can cut represented by Poseidon Telecommunication Services Ltd for business finance - up from For further information call Taylorcocks on 0370 770 8111. 10% last year! Whilst in some According to recent figures costs, increase productivity and ways this is commendable, they released by the BBA, the voice of Citrix Delivery Centre eliminate travel time – while are putting their money where banking and financial services, Creative Cashflow from Blue Chip offers helping the environment. Almost a third of SME owner managers in the South East, equivalent their mouths are, and unless lending to small businesses rose businesses a way to Furthermore, it offers an added Offering the entire they are clear about what they to 223,000 businesses, would take out a personal loan to fund their A by £391m in June, whilst almost operate IT more efficiently and dimension to teleconferences, are doing and why, it could be a business according to Close Invoice Finance, part of the FTSE 250 50,000 new small business flexibly; Citrix separates virtual enabling you to put ‘name to very high risk strategy to follow. merchant banking group, Close Brothers Group Plc. BT portfolio: banking relationships were ‘images’ of applications, desktop faces’ and increase rapport. STAY FLEXIBLE The latest research also shows nearly one in ten (7%) of SME’s also established. Deposits from small and server components from the admitted in desperate times they would use a credit card to fund their • Call packages & line solutions • Internet & eBusiness solutions A business must stay flexible. It business grew by £577m. must try to ensure the following business. • Telephone systems • Mobile solutions three factors. Have as many costs variable rather than fixed; Cheap Calls from Mobiles • Data solutions keep reviewing costs and reduce and control them; make regular HMRC Warns of ‘Real Risk’ from Scam E-mails than 2p per minute. 0800 is free Criminal gangs are targeting taxpayers with thousands of scam e-mails offering bogus tax refunds. The Next year the majority of UK quality time to consider where phone calls will be made from and for holidaymakers roaming is Call now on: the business is heading and online attacks, known as ‘phishing’, peaked during July leading to increased reports of fraud to HM mobiles* yet unlike calls from guaranteed to be free for life. what specific risks it faces. Revenue & Customs. GoCUCKOO!© is from The scams tell the recipient they are due a tax refund and ask for bank or credit card details so that the BT fixed line phones there has 01202 868 869 STAY ON TASK Wimborne-based REMEDi. fictitious tax refund can be paid out. HMRC is warning customers about the possible dangers of falling for never been Lowest-Cost Routing Finally, when business does (LCR) for mobile users; until Director, Andrew Holford, told pick up, keep planning and this scam during this phase of increased attacks on UK residents. Poseidon Telecommunication Services Ltd now! The Business, ‘This is a global controlling. I have seen as All customers who provide their details to the fraudsters run a real risk of their accounts being emptied Ground Floor, 17 Cobham Road GoCUCKOO!© claims to be untapped market and our trials many businesses go under and credit cards used to their limit. The victim also risks having their personal details sold-on to other Ferndown Industrial Estate, Wimborne Dorset BH21 7PE have shown GoCUCKOO!© can because of overtrading as from organised criminal gangs. the UK’s first genuine Low Cost easily cut mobile call costs by email: [email protected] lack of business. Lesley Strathie, HMRC Chief Executive said, ‘We only ever contact customers who are due a refund in Call service for mobiles. Even 70%.’ writing by post. We never use in-contract mobiles can use it. Call www.bt.com/btlocalbusiness Mazars LLP offer a a UK (01/02/03) number from There is no contract period or comprehensive business advisory e-mails, telephone calls or external companies in these circumstances. I would strongly encourage anyone a mobile and you’ll pay between monthly rental. and accountancy service. receiving such an e-mail to immediately send it to us for investigation and delete it from their computer.’ All businesses are independently owned and operated. BT, BT & Please contact 01202 680777 5p-20p per minute, but with Visit www.gocuckoo.net Connected World logo, are trademarks of British Telecommunications Forward suspicious e-mail to HMRC at [email protected] plc used under licence (by the licensee). for more information. GoCUCKOO!© you’ll pay less *Source: OFCOM The 14 Business September 2009 2009 September The Business 15 mobile matters mobile matters
Mobilise your Team! Business on the Move Empower your mobile workforce and you can reap business benefits with staff who can with TXI Grapevine assist Bath Audi as part of the Mon Motors Group work as productively out of the office as in it. Industry experts estimate that 60% of calls end up in voice mail and more than half of mobile phone Cast your mind back to the late 1980’s, and the minutes are used within a company’s own walls! Grapevine Motor Ahead hey day of the car phone. The size and weight of a With so many employees away from their desks house brick, the device would nestle between the and on the road many companies are finding that with New Business an increasing slice of their communication budget front seats with a signal that ranged from distant to Local mobile working specialists Grapevine has continued to move is devoted to mobility. The ability to communicate dismal. That was mobile working! against the economic downturn by winning the contract tender for while on the move improves and enhances Fast forward to the present and if you walk into a the Mon Motors Group. The Vodafone Premier Partner secured the productivity as increasing numbers of employees The next wave in hotel lobby, or a Starbucks on a week day, you’ll see business against stiff competition that included a direct mobile network are mobile, calls end up in voicemail leading to hosts or people hunched over laptops, talking on their mobiles or waiting for business as the incumbent supplier. telephone tag, wasted time and reduced customer colleagues to arrive. These people may be self employed, or may work for a company The Mon Motors Group has a wide profile with dealerships and Telecommunications is here satisfaction. whose offices they rarely see; their days are organised for maximum efficiency to support organisations across the south west and Wales. Grapevine’s In today’s tight economy deploying an effective include working from home, holding meetings in hotels and seeing clients. local presence and proactive customer service were key factors right unified mobile solution can help workers increase The boom in mobile working has come about not just because it’s an ultra efficient from the outset. This continued after the completion of the deal with productivity, improve customer satisfaction and way to maximise work time – making work something you do rather than somewhere Grapevine’s smooth management of the transfer from the Group’s reduce communications costs. Where ever your you go – but also because the huge advances in technology have made it feasible. previous network over to Vodafone and successful implementation of workers are, working from home, on the road or in new equipment, including the latest mobile e-mail devices. The Decision to Go Mobile the office, more effective communications means As Grapevine’s Business Development Manager Paul Lappage Despite its growth, business can still be reluctant to adopt the practice. Concern that workers are always available to do their jobs. explains, this is a classic case of a local business benefiting from a about their staff slacking at their expense holds them back. ‘Business have everything Utilising solutions such as WPA Mobiles Mobility supplier in their area. Paul states, ‘Grapevine has helped the Mon to gain,’ says BT Local Business Managing Director David Hamer. ‘Benefits include for Service Companies and the right mobile tariff Motors Group save 20% on their mobile communication costs, but increase agility, more productive employees, cost savings and lower carbon emissions combined with the remote access, voice mail to with TX Installations Ltd. we always look to enhance customer relationships beyond financial from reduced travel, and increased responsiveness to customers.’ e-mail and find me follow me features available improvements. From the very outset, Grapevine highlighted the within Hosted Voice over IP really delivers the Make a Plan technical support and attentiveness that we could offer, and these flexibility that the modern business expects. It doesn’t just happen, getting the right support in place is crucial to success. aspects are highly valued.’ The UK networks offer a confusing array of tariffs Hamer says, ‘It’s a cultural shift in expectations. Mobile workers are judged on Paul Lappage elaborates that the relationship between supplier and so its not surprising that many companies large their output rather than their input. With the right structure, self motivated and customer is progressing to one that it is a working partnership. He and small are paying too much for their mobile responsible employees will thrive.’ Managers will need to be proactive to keep remote adds, ‘The Mon Motors Group has the reassurance that the team communications because they have just renewed staff motivated with regular calls and visits back to the office to sure their mobile at Grapevine is immediately available for any issues that arise. Both their contract rather than spend valuable time trying Fully Managed Hosted Voice over IP Service employees feel valued. organisations are strong in combating the current trading conditions, to navigate their way around the various offerings. Reduce your telephone call costs. Increase your The Technology and Grapevine intends to work with the Mon Motors Group to TXI is offering a free of charge tariff analysis Conference calls and live meetings are a practical alternative to face to face meetings, continually implement efficiency improvements through mobile flexibility with remote working whilst remaining for readers of The Business to but shouldn’t be treated as a replacement. Successful mobile strategies combine key technology, whilst controlling costs, for many years to come.’ fully contactable. Save on fuel bills. Keep the same ensure that companies are in the human issues with the relevant technology. Better mobile phones, faster broadband Spokesperson for the Mon Motors Group, Ashley Cleverly, is number. Reduce your carbon footprint. best position possible to take and more efficient laptops have all been key contributors to the explosive growth delighted with the new arrangements, stating, ‘Grapevine has advantage of any promotions Range of IP Handsets and made a huge difference to the viability of mobile working. Plus increasingly impressed time and time again. Their willingness to take ownership of available from the UK networks. sophisticated technology such as can been found on smart phones such as the any issues sets their service apart. One of the reasons we utilise mobile Extensive choice of IP phones to suit everyone’s The first 10 readers to request Blackberry are now considered essential for business people. The growth in public devices is so that our sales team and senior managers are responsive to needs. the Tariff Analysis Service will Wi-Fi has also fuelled the increase in mobile working. And where Wi-Fi does not existing and potential customers, and it is evident Grapevine share this receive a free Muc-Off Optix Business Broadband exist, BT now offers connectivity to the internet via a dongle. approach.’ pack. Today’s mobile workers can work virtually anywhere. Receive a stable, reliable service that you and your For more information call For more help, support and information, BT Local Business can be contacted on customers expect. 01202 233550 or 01202 868869. e-mail [email protected] Apprentice Star Joins Mobile Voice & Data Solutions Wide range of handsets available including CLA Rural Broadband Campaign Blackberry and Windows devices. New connections Claire Young, runner-up of the 2008 series of BBC 1’s The Apprentice, and upgrades available on all UK networks. Your best connection has teamed up with the CLA in its campaign for effective rural internet broadband. On the move. In the office. In the area. She said, ‘Having started a new business after The Apprentice, I have first-hand experience of how crucial good broadband access is for Call us now on Mobile phone tariffs and handsets tailored to your requirements. success. Business is no longer 9am-5pm, and in the current economic climate, it’s more demanding than ever. No-obligation review of your current costs and methods Local technical support and proactive of working to highlight where Grapevine can help. account management. ‘In the modern world, rural areas should not be disadvantaged. It is 01202 233550 Dedicated expertise to incorporate mobility onto your Established in 1991 Offering you our time to take some action and make a change. ICT and fixed line telecoms infrastructure. experience and stability as a supplier. ‘To offer a solution to what is often an economically damaging situation, the CLA has teamed up with Eurosat to provide a satellite [email protected] Sales / Support James Spinks Corporate Sales Manager broadband service to its members as an instant, if interim, solution.’ Dorset & Hampshire t_0845 1236677 m_07775 928877 For further information about the CLA broadband campaign and www.txiltd.co.uk e_ [email protected] satellite offering see www.cla.org.uk/Policy_Work/Broadband/ The 16 Business September 2009 2009 September The Business 17 lawlines lawlines
sponsored by: Blogging Case Highlights Social Be Safe, Not Sorry Solomons Choice Many businesses are unaware or ill- Solomons Solicitors has announced Media Minefield for Employers prepared for what has been described the appointment of Iain Lorrimer at The rise of citizen journalism as the biggest change in company law its Bournemouth branch as a Legal gives everybody huge rights to for a century. Less than three months Executive. Iain will be dealing with the firms broadcast their thoughts online now remain before the last stage of the conveyancing matters and will further boost but law firm Moore Blatch says mammoth Companies Act, passed in 2006, Iain Lorrimer the firm’s expertise in this area. that companies need to be is implemented. aware of the consequences on A raft of new measures will take effect its business. Excellence Award for Frettens The first step for companies is to formulate a policy and decide how from 1st October covering many aspects Katherine Maxwell who heads Frettens Solicitors based best to implement this, be it a blog by the boss, authority for staff to of running a company, from formation up employment at Moore Blatch Katherine Maxwell comment on business issues and the wider community or to completely in Christchurch has Lyn Tucker and constitution to creating a confidential says that companies need to been awarded the Lexcel ban any company mentions by employees. register of directors and filing company know what their staff are doing online – and have guidelines in place so accreditation by the Law ‘We have worked with a number of companies to formalise policy accounts. But according to Ellis Jones Solicitors, the Dorset and New all parties are aware of what is acceptable and what is not acceptable Society. and then incorporate this into employment contracts,’ said Katherine. Forest law firm, a large number of businesses are unaware of the to an employer. The Lexcel practice ‘Contracts can specify that all social media use should be in a personal changes and, as a result, could inadvertently fall foul of the act. ‘Companies need to be clear in their own minds about their online management standard is capacity and not mention the employer.’ Lyn Tucker, of Ellis Jones’ commercial team, said the Companies Act policy and this can vary dramatically,’’ she said. “For some companies only awarded to solicitors She forecasts that this kind of work is set to increase as social represented a ‘seismic change in company law.’ it might be great to have staff on Facebook and Twitter talking who meet the highest networking continues to gather pace and that companies need to act She added, ‘The act is designed to cut red tape and administration about what is happening at work but for others this will be totally management and customer now to protect themselves. which will be welcomed by all businesses, large and small. However, Ian Fretten and Oonagh McKinney inappropriate.’ care standards. Lexcel we’re finding that many businesses are unaware of the changes. For She said that without guidelines in place companies risk criticism accredited practices undergo rigorous independent assessment every Cost of Redundancy Set to Rise example, the new act contains a number of changes relating to a from employees, confidential information being broadcast and even year to ensure they meet required standards of excellence in areas Business owners are being warned that the cost of making an company’s articles of association. personal attacks on colleagues and, crucially, will have no procedure by such as client care, case management and risk management. employee redundant will rise on the 1st October. New compensation ‘Our advice is that companies should review their articles and check which an employee can be disciplined. Managing Partner Ian Fretten comments, ‘Being Lexcel accredited is levels come in on that date according to the lead solicitor at whether the changes will affect the day to day running of their business. Her advice follows a high profile blog case in the High Court in which a great testament to the firm’s efforts in providing outstanding service employment law specialist RedundancyManager.co.uk. At best a business could find itself missing out on measures designed a detective writing under the pseudonym of NightJack to criticise police to our clients.’ Solicitor Gary Tait says the maximum weekly amount used to calculate to help them and, at worst, lose money or even risk action for non- methods has had his right to anonymity quashed. Frettens recently held a very successful summer party attended by statutory redundancy payments and unfair dismissal compensation will compliance.’ ‘This now means that bloggers effectively have no legal rights to over 140 clients. The event was held in the beautiful grounds of Parley increase from £350 to £380. Lyn advised businesses to take appropriate professional advice. ‘As keep their identities secret so employees cannot hope to criticise an Manor where the sunshine and steel drum music (not to mention the The rise was announced in April 2009 Budget as a one-off increase always it’s better to be safe than sorry,’ she said. employer and remain anonymous,’ she said. intended to help people being made redundant. Pimms!) was enjoyed by all.
ADVERTISERS ANNOUNCEMENT Experts in Business Law Directors: Beware From Start-Ups to LLPs, from Limited Companies to PLCs, The Companies Act 2006 introduced a list of directors duties. we apply expert legal solutions to any legal problem. Directors have a duty to promote the success of the company by increasing the value of the company. Directors must be able to show they have considered the following: ■ The likely consequences of any decision. ■ The interests of the companies employees. ■ The need to foster the companies business relationships. ■ The impact of the companies operations on a community and The Difference is Our People the environment. Our clients appreciate our open and straight forward approach. We provide Frettens’ Commercial Lawyers: ■ The desirability of maintaining reputation for high standards in specialist advice on a wide range of commercial transactions and agreements. business conduct. Matthew Fretten - Business & Commercial Partner Michelle Hayter - Litigation Associate ■ The need to act fairly between different members of the Company Law • Joint Ventures • Employment Amy Muncer - Commercial Solicitor company. Carl Geary - Litigation Trainee Solicitor Data Protection • Banking Law • Litigation It is made easier for an individual shareholder to sue the directors Clare Hallett - Commercial Property Solicitor International Law • Business Sales & Purchases for breach. It will be most important for directors to keep clear Kate Fretten - Employment Associate minutes to show that commercial decisions were taken after due Partnership Law • Copyright & Trademarks consideration of these factors. Oonagh McKinney - Commercial Property Partner Paul Burton - Employment Solicitor Commercial Property • Construction & Engineering A company can insure Lee Young - Tax Partner directors against For more information contact Debt Recovery • Licensing claims made by third Carla Barker - Litigation Legal Executive parties. Directors John Calver at should therefore make [email protected] sure that their service or telephone 01202 557256 www.frettens.co.uk Poole 01202 725400 Dorchester 01305 251007 contract provides Christchurch & the New Forest [email protected] cover before and after www.laceyssolicitors.co.uk [email protected] retirement. 01202 499255 The 18 Business September 2009 2009 September The Business 19 new business focus
Start Strong, Stay Strong Teenager Starts Start a Business – Now! Nothing can be more important than A severe economic crisis provides one of the best times to start a getting your new business off to a strong Photographic Business new business, according to Jonathan Jay, founder of business growth A 17-year-old from Recruiting in a start, especially in this tough economic consultancy SuccessTrack. Bournemouth has downturn… climate. Brian Hutchinson, Senior Partner Multi-millionaire Jay who has successfully grown and sold businesses, started his own with the Poole office of international is adamant that with the right attitude and approach, the fleet-of-foot Sounds easy right? There photographic business. accountancy and business advisory firm, will thrive despite the financial gloom. Recession will simply prove must be hundreds of Lucca, a self-taught Mazars LLP offers timely advice Darwin’s evolutionary theory, applied to business, of the survival of the people out there looking photographer, has for an opportunity like Question your idea fittest. dedicated himself the one you have, but Play the devils’ advocate. You must Jay provides seven reasons why now is a good time to start a to achieving his that may just be the ask yourself some tough and searching business:- problem. goal of opening a questions. What will differentiate your photographic studio Reason one: The nervous will be getting out of your way – there is How many people should business from your competitors ? Are you from an early age. less competition from other start-ups. you interview? Are the a market leader or follower? Why will Brian Hutchinson At first, being tired with only having his parents to act as models, best people hanging onto customers buy from you? Are there any Reason two: The ‘top dog’ in any industry is often so weighed down their jobs because of the Lucca turned to the internet and placed various ads looking for weaknesses in your business idea? Create a clear vision of what you in administration and tradition they will struggle and make cutbacks. uncertainty? What can amateur models. The move proved to be successful and before he knew Writing for want your business to become in five years time. You can enter markets the big companies can’t afford to market to any you offer as an incentive it, he was able to charge for his time. Through word of mouth, his SWOT analysis Business more. that won’t increase your website attracts people from various parts of the world. Later this year Speechwriter, Brian Jenner, spending? Well fret not, Do a SWOT analysis of your strengths, weaknesses, opportunities and he hopes to travel to Italy for a photoshoot with an upcoming model has published a new book, Reason three: The job market will be flooded with talented people Myriad HR can help. threats. Consider the outside world too - the overall marketplace, the in Milan. I’m Just Phoning to Chase made redundant by struggling businesses. These people have the fire in economy generally and any regulatory social or technological changes Below are our top tips for His strong passion for photography, his creativity and his keen My Invoice, a collection of their belly to work with you to be the next market leader. that might affect your business in the next five years. finding and hiring staff in interest in the marketing side of things has helped Lucca find work. funny stories about the perils Reason four: Commercial rents are lower and you can pick up good an economic downturn. After considering the ‘gaps’ in your plan and what extra resources ‘Because of my minimal overheads, I am able to undercut prices to of self-employment. property bargains. you need to fulfil the plan, look at the strategies available and make Hold an open day if you around 70% of what a fully established professional would charge. Brian collects the popular your choice based upon suitability and feasibility. Reason five: While everyone else is moaning about how bad are a larger company, Also, people of my age group can’t afford £200 for a photo shoot - so quotations for The Business Get feedback everything is, you have the opportunity to build your own empire and this way you can meet a they turn to me. Social networking sites are also extremely helpful for every month, and his book lot of potential applicants Share the plan with your shareholders, managers and employees and then everyone will say, “How did that happen?” my publicity,’ said Lucca. includes quotations, jokes and in one day. get their feedback – they will play a vital part in its implementation. Lucca hopes to makes his business grow in the future while wisdom about the challenges Reason six: Excellent sales and marketing always wins and if you Offer inventive Don’t forget to monitor the plan regularly so you remain focused to undergoing a photography course in Bournemouth. of running a business. focus on these two areas of your business and don’t get your attention benefits. Appeal to your business needs. It’s easy to get sidetracked! Visit www.luccaphoto.co.uk ‘I spent nearly three years diverted by other details you will come out of any recession stronger as potential candidates Get expert advice running BoMoCreatives in a result. by offering employee Discuss your management accounts regularly with your advisor – they benefits that make you the town and that gave me should be able to help you design performance indicators, decipher Reason seven: Get used to not using credit and build a strong stand out from other lots of insights and amusing the trends in the numbers and assist you in making business decisions. business out of cash flow; negotiate harder and get discounts wherever employers – the more stories about entrepreneurs, creative the better! Get them to calculate the capital value of your business on a regular possible; if you can make it happen in lean times you will be the especially those who do basis – if you’re working towards a sale one day this will be important winner in better times. creative things,’ says Brian. Use low cost to you. Consider inviting your accountant to a board meeting. They Brian will be giving a talk recruitment techniques are more than just number-crunchers. Their understanding of your New Business such as referrals, on how you can improve business and the numbers should be important in contributing not just recruiting at exhibitions your writing skills when Free Website Makeover Service to the strategy of the business but with decisions on pricing, staff rates and conferences, composing letters, website When Bournemouth businessman Steven Foster couldn’t find the web social networking (e.g. of pay and supplier contracts. copy or presentations for your design service he needed to launch a new venture, rather than wait he Facebook and LinkedIn) If you are thinking of starting a new business, Mazars can help with business on Tuesday 13th simply set up his own. And he’s so convinced it is exactly what the and previous employees. accountancy and business advisory support. October in the boardroom business community is crying out for that he’s offering a free website Write a clear For more information call 01202 680777. of the Ink Bar on Richmond makeover service. candidate profileof Hill. This will be followed by ‘I just got fed up with waiting weeks for web designers to come up any abilities and skills Survival Guide for networking. with a website – I was losing business as a result,’ says Steve, a Director you need, outline the of creative agency GTI International. previous experience Students & Host Families Tickets £10 include a glass and qualifications you’d Student-Host.com is the south’s brand new website for information of wine and a £2 discount ‘In the current climate it’s hard enough for business without having prefer and define an ideal on how to become a host family and for students who are thinking of on the new book, I’m Just to cope with delays that are beyond your control. You need a good, location, availability and studying English in the UK. Phoning to Chase My user-friendly website to get anything off the ground and being held any other criteria that will Designed and published by a group of experienced hostees, who, Invoice. back is just not acceptable anymore.’ help you in your initial filter of applicants. when thinking of becoming a host family a number of years ago, were This event is part of the Steve has launched www.designedbyctf.com which offers clients a no- relying on limited information, mainly gathered from language schools Bournemouth Literary fuss website makeover within a few days. If you need advice and and from the experiences of family and friends. It was as a result of this Festival which runs from ‘It’s simple. Our team of highly skilled web designers will re-skin guidance in employment, from hiring through to short fall of information that a new business and website was born! 12th-18th October 2009. your website and have it ready for your approval within days. Once the firing, just call Myriad HR The new site also features information for students thinking of To reserve a place telephone client is happy we’ll go ahead and completely overhaul the website to on 01425 478475 studying English in the UK and provides a basic ‘survival guide’ for all 01202 551257. your requirements. or visit ‘There’s no messing about, it’s a no-fuss, haggle-free service – you the people involved. To find out more about www.myriadhr.co.uk The aim of the site is to encourage fellow hostees and students alike Brian’s book project go to pay the price on the ticket and you can be up and running with a new for more information. to put forward their thoughts, issues, hints and tips for all to use. www.chasingmyinvoice.co.uk website in a fraction of the time it can usually take.’ Registration is free, visit www.student-host.com For more information call 01202 313719. The 20 Business September 2009 2009 September The Business 21 women talk
For Ladies Who Don’t Have Time for Lunch gets tough. I know P-PR often have to do things behind the scenes to Women entrepreneurs are using innovative and flexible ways Whether you’re striking out and setting up on your own or ensure the event runs smoothly but we never know until after the event growing an existing business, PR and marketing are key and to avoid debt and survive the recession, making them more as they always find a solution.’ positive about coping with the economic crisis than men, often benefit from the support of multi-skilled professionals P-PR is now not only ‘can do’ but also ‘how to’ with a recently according to a national Women’s Enterprise Task Force (WETF) who can appreciate the needs and time restraints of women in launched training facility showing delegates how to promote report. business. themselves and their business through the press and broadcast via The report was commissioned not have high levels of debt. research also highlighted that which female entrepreneurs can Wimborne based P-PR Media Solutions is run by Jackie Phillipson interviews and editorial, customer relationship management and to illustrate the effects of the Instead, they were using flexible many women still operate and save money and face the recession who can genuinely boast a proven and wide-ranging track record strategic planning. So if you want a no-nonsense, effective promotional recession on women’s enterprise employment contracts to avoid work in sectors which are most with more optimism. with over 20 years in the industry. Past and present clients range from programme for your business or learn how to achieve results using in the UK. It showed that such high overhead costs, which vulnerable in the recession. Women are only half as likely international blue chip, construction and luxury property development your own skills, contact Jackie Phillipson by e-mail [email protected] things as accessing procurement meant that their revenues and However, the report shows that as men to set up businesses, with to exclusive events with guest lists that regularly include celebrities or visit www.p-pr.co.uk in the private and public sectors sales were increasing. The fact women in these sectors are not only 13.6% of entrepreneurs being from the world of film, TV and music and the top echelons of London and using flexible employment that these female entrepreneurs being disproportionately affected female. Similarly, although 16% of society. contracts to avoid high overhead operate in competitive sectors, compared to men. all UK companies are owned by P-PR is very much a ‘can do’ company and Jackie takes the hands- costs are helping to ensure the such as retail and services, makes Whilst recognising that the data women, just 3% of all corporate on approach for all her clients. As the events manager of a major sustainable growth of women- this low-cost, low-debt model in this current economic climate and public sector contracts are charitable trust says of P-PR’s work for their annual fundraising owned enterprises. attractive to larger companies is volatile, the Task Force believes awarded to women-owned ball: ‘Jackie and the P-PR team are simply the best. They add a huge The WETF report shows that who are looking to source there are lessons to be learned. businesses. However, despite amount of value to all our events. For the past two years, without women are fully aware of the from cheaper and more flexible Accessing finance programmes, this under-representation, it is them we would not have the coverage, support and much more besides difficult environment that they suppliers. such as the ASPIRE women’s estimated that women’s enterprise and we all know we can rely on Jackie to help us out when the going are working in, but many of the Despite optimism among co-investment fund, and seeking currently contributes £130bn per female case studies surveyed did female entrepreneurs, the procurement options, are ways in annum to the UK economy. Do You R.E.A.L.ly Recruit Fairly? When Managing The recruitment Networking Storm in Poole The 2009 Woman of the Year Director, Rebecca process must Fordham, decided reflect this. An Public Relations Tracey Wood and Frances Open to any successful businesswoman in the UK, the Woman of the it was time to example concern Miles, Directors of Jobshop Year Awards ceremony is a high profile event attended by some of expand the team at of an employer Frances Miles of Jobshop the country’s most successful businesswomen. The 2009 awards is set R.E.A.L. People is a mother with UK established the Business to see hundreds of the most influential women in British commerce Marketing Solutions, she children and how Women’s Lunch Club nine descend upon Birmingham’s NEC Hilton Metropole Hotel in early had no preference this will affect years ago. During this time October to discover who will win the coveted prize. on what sex she the ability of the the club has evolved into a Last year’s winner, Hilary Devey, founder of international haulage recruited. And woman to fulfil her friendly, supportive, not-too- Events firm Pall-ex and star of Channel 4’s Secret Millionaire, will join being an expert role. Well, with the structured club that women publishing sensation Preethi Nair as keynote speakers. in recruitment correct questions, an from all professions and Award nominations close on 11th September 2009. as well as other employer can find organisations are welcome to Rebecca Fordham L-r: Frances Miles and Tracey Wood For more information visit www.womenoftheyear.org.uk people matters, it this information out. Training attend. was straight forward for her to The important thing is to ensure The club provides in High Street, Poole. In addition advertise and interview for the all candidates, men and women, businesswomen with a regular to eating a delicious lunch, Stay Forever Gorgeous at vacancies, safe in the knowledge are asked the same questions meeting place for support, members have the opportunity to that she was doing so completely and that no matter how networking and the pooling of hear a range of speakers who are The Queens Hotel fairly. ‘conversational’ the interview resources and knowledge. specifically chosen to entertain The Queens Hotel, nestled in the heart of the hotel. However, R.E.A.L. has worked becomes, alluding to the inability Meetings are held every and inform. Bournemouth, has launched a Predominantly specialising in with many clients who do not of a woman to fulfil a role six weeks in the convivial For more information contact brand new Day Spa and Beauty semi-permanent makeup, the have the expert knowledge to successfully based on her having atmosphere of Storm Restaurant Tracey Wood on 01202 674488. Clinic. Already offering guests spa’s fully trained staff are also a large indoor pool with sauna, able to offer Dermalogica facials, make sure they say and do the children is an absolute no-no! steam room and Jacuzzi and St Tropez tanning, Creative nail right things when it comes Prospective employees Dorset Women in Business gym, the hotel has now extended enhancements, RegimA face to recruiting with no sexual have rights to sue for sexual its leisure and beauty facilities to peels, non-surgical facelifts, body discrimination. From the wording discrimination if an advert or Event a Huge Success! include three treatment rooms sculpting, massage, manicures, of an advert, right through the interview is not gender neutral, recruitment cycle and beyond; it is so for advice on recruiting Successful ladies-only The event was co-hosted by offering an array of services. pedicures, waxing and tinting. imperative that an employer keeps without any discrimination, networking breakfast, Dorset Poole based Tasty Marketing The Forever Gorgeous Day Be one of the first to experience an open mind as to the suitability contact Rebecca in absolute Women in Business, joined and HSBC’s Bournemouth Spa is a relaxing sanctuary the Forever Gorgeous Day Spa of the candidate based on ability, confidence on 0845 094 6242 or together for their second representative, Lucy York. and Clinic and mention this not gender. visit www.realpeoplehr.com meeting at the beginning of The date for the third Dorset publication for a 15% discount July at Penn Central Café Women in Business networking off your first treatment. Bar in Parkstone. The session breakfast is 22nd September at The launch night will be on the Free Guide from Business Link provided an excellent networking The Olive Branch in Wimborne. 24th September at 7pm where Women represent half the UK’s population, but are the largest under- opportunity for females across Tickets cost £12, contact Tasty staff and industry professionals represented group in the UK in terms of participation in business.
Dorset to meet other local, like- Marketing on 01202 656762. will be demonstrating a variety Starting a business as a woman is a free guide produced by Business www.p-pr.co.uk minded businesswomen. of procedures. For further Link to help you get the best start possible and to help you to information call 01202 294774. understand your responsibilities. Visit www.businesslink.gov.uk The 22 Business September 2009 2009 September The Business 23 women talk education at work
Right Place, Right Time, Tracie Beardsley is a Director of New BU Executive Business Centre Fab Frocks of Westbourne, an Sandbanks-based company, Liz Lean PR, has been appointed to create a Right Savings exclusive boutique in Bournemouth series of high profile events to launch the new Executive Business Centre current economic downturn,’ specialising in evening, cocktail, (EBC) at Bournemouth University throughout September and October. says Helen. wedding outfits and prom dresses. Based on the Lansdowne Campus, this new, contemporary building The Dowden family from Tracie launched the shop seven offers the latest business accommodation; from the paper-free e-library Bournemouth was keen to find a and bespoke study areas, to executive dining and an open access café, years ago and now runs it with way of doing just that when they with the focus firmly on ‘doing business’. fellow Director Steve Taylor. Tracie met Helen of Rightsavings.co.uk. Liz Lean PR has created a programme of exclusive business events ‘Helen was able to offer us a has a BA Honours degree in Media to reflect the spirit of business, which is nurtured and thriving at the Emma Wimhurst 25%-30% saving across all of our and Communication and before starting her own business, Executive Business Centre. Invited guests will have the opportunity utilities,’ said Jeanette Dowden, worked as woman and lifestyle editor for the Southern Daily to view the new state of the art facilities available at the EBC, while Do you have the ‘and that’s on both our domestic Echo. She has also worked for various national magazines, networking with some of the area’s biggest businesses. right team in L-r: Neil and Jeanette Dowden and business usage.’ This calendar of inspirational launch events will help establish the with Helen Frank radio and TV stations. place? Helen comments, ‘Our product EBC not only as a central business hub for the region, but also as a Having the right team in place is Helen Frank, who has has been awarded ‘best buy’ for Combining Tracie’s flair for fashion with Steve’expertise Bournemouth University’s new centre of excellence for business where the Business School delivers a really what puts the BOOM! into in IT and retail has put Fab Frocks firmly on the map as a your business. This doesn’t just been running her business its energy, telephony and internet Executive Business Centre. range of executive education programmes, including the high-profile Rightsavings.co.uk for just by Which? Magazine, plus we destination boutique, with customers travelling from all Bournemouth MBA. relate to your employees but also to the external support functions over two years, has helped a were recently voted “Financial over the UK as well as Ireland, and the Channel Islands. This Professor Thomas Lange, Dean of BU Business School, said, ‘The vision to develop a Business School of too. People management and Bournemouth family make huge Times Company of the Year”. year, Fab Frocks expanded to launch Dorset’s first dedicated truly international standing is precisely what Bournemouth and the region requires and rightly deserves. recruitment are skills that rarely savings on their utilities. So with great prices, and great mother-of-the-bride boutique next door to its existing We shouldn’t settle for anything less, and I look forward to working with Liz Lean PR, all colleagues in the come naturally and most owner/ ‘Saving money and cutting endorsements that people have Business School and beyond to showcase our strengths and world-class expertise.’ managers find the recruitment premises at Seamoor Road, Westbourne. and training aspects of running costs is high on everyone’s faith in, we are busier than ever.’ a business the most daunting. agenda, particularly during the Media Masterclass for Dorset Teams However with careful planning, Q What is your unique selling point (USP)? it is possible to make the Firstly, what we offer. We specialise in evening and cocktail wear all Getting a positive message into the media and process fairly simple, yet deliver year round. Many shops only have such dresses at Christmas time yet showcasing how to look good on camera and to outstanding results. How? You No Reduction in Gender Pay Gap there are events twelve months of the year. make the most impact on journalists has never just need total clarity regarding been more important – and a special Business Link the outcomes required. The Equality and Human Rights 36.6% per hour (39.9% median) We also strive to bring labels to this area exclusive to us – designers seminar took place recently to show guests ‘How Is your team performing at its Commission has launched a less per hour than men working from Paris, London, New York to name but a few. to sell yourself on camera, on the radio and in the best? If not, then by adopting consultation on how private and full-time (part-time male workers Our most important USP is our commitment to customer service. We some different strategies, your press.’ voluntary sector employers* with also earn 27% less per hour believe in dressing real women of all shapes and sizes and making the most expensive resource will The half-day masterclass on 27th July was attended become your most valuable at least 250 staff can measure and compared to men working full- experience of finding that perfect outfit as enjoyable and stress-free as by delegates from almost 100 companies who learnt asset. report on their gender pay gap. time) possible for them. from experienced broadcast journalists Debbie Emma Wimhurst guarantees Women working full-time The commission believes that Q What gives you job satisfaction? Thrower and Gareth Evans and PR Jackie Phillipson to improve your team currently earn 17.1% less per developing ways for employers performance, which Feedback from customers who are delighted with the service they the crucial methods needed to gain column inches in L-r: Tracy Franklin, Business Link; Gareth hour on average than men, with to measure and report on their will free have received from us. Women who tell us they were showered with the press and how to prepare for successful airtime Evans; Jackie Phillipson, P-PR Media Solutions; the gap failing to improve in the gender pay gap will be a crucial up your compliments when they wore a dress from Fab Frocks. Over-hearing on both radio and television. Exposure in the media Debbie Thrower and Ian Girling, Business Link. management past three years. The difference step towards reducing pay people say that they love Fab Frocks. Helping a woman who lacks can be more affective than advertising and the time and increase in some sectors such as finance, inequity by providing greater The value of positive exposure in the media can your profitability confidence to go out looking stunning gives me such a buzz. trainers explained the vital ground rules to making are much wider and the majority transparency. be immensely powerful and this seminar showed using her 7 Business the most of the opportunities available. Disciplines system. of organisations are not aware of *The reporting measures will be used Q What is the best piece of business advice that you how important it is that you are prepared and gave Debbie prepared delegates for radio interviews and their own gender pay gap. The by non-public sector employers with have been given? useful tips and insights on how to best maximise Emma is a proven how to make the most of the opportunity. Jackie Entrepreneur, pay gap is even greater for part- more than 250 employees. However small a step it is, move your business forward in some way the opportunity once you have a media interview explained how to gain positive coverage in the local Motivational Business time female workers who earn every day. Fab Frocks may be a small business but we approach it with arranged.’ media by writing effective press releases and Gareth Speaker and Business the mindset of a big business. We work hard on growing the future of Mentor – regularly the business as well as working in the business on a daily basis. helped the delegates understand how to become presenting for The better communicators on television. Coaching Academy & Success Q Four most desirable dinner guests and why? Impromptu television interviews took place Disability is No Barrier Track – and in the Autumn Ian Hislop, editor of Private Eye. I love a man who can make me laugh. during the seminar offering delegates a chance to to Construction Worker can be seen at Start-ups Live, special features THE INDEPENDENT MAGAZINE FOR DORSET, WEST HANTS AND SALISBURY George Clooney – with those looks I wouldn’t mind if he didn’t make The Business Start Up Show, critique and applaud the ‘do’s and dont’s’ for a Poole-based construction company Greendale everywoman National Conference me laugh! good television interview. The seminar closed with Construction prides itself on encouraging and Jo Cameron’s WOW! Annual Vivienne Westwood – I love her eccentricity, energy and the way she has october: copy date 15th September a variety of simulated live TV interviews conducted employees to gain qualifications in their different Conference. Hotel Highlight • Office Solutions always stayed true to her individuality. She also looks amazing for her by Gareth with the audience making suggestions on fields of work. Make a difference in your Web Experts • Property Business age. Occupational Hazards how best to improve their techniques. ‘Businesses Steve Bolson joined the firm as a carpenter in business today – call Emma My husband John – he is a fantastic cook and I wouldn’t be able to november: copy date 16th October often shy away from media coverage’, says Ian 2006, however he had no formal qualifications, Wimhurst on 01202 830653 host a dinner party without his help. Recruitment Experts • Energy Management Girling of Business Link, ‘because they don’t know but it wasn’t only that which threatened to hold or visit: www.EMpwr.co.uk. Party Time • Law at Work • Ferndown Focus Q How do you relax after a busy day? how to handle the media – there’s a lot of mistrust him back - Steve is also profoundly hearing and t: 01425 Saturdays tend to be our busiest day in Fab Frocks, often with seven around. Our message to companies is – learn to speech impaired. EM’s Business 471500 The Business (Dorset) Ltd, 9 Gainsborough Rd, changing rooms on the go at once, so my Saturday night treat is a maximise your media opportunities – editorial from Steve has now achieved his NVQ level 2 in Discipline No.5 Ashley Heath, Ringwood BH24 2HY press releases is free and can equate to thousands of Wood Occupations. f: 01425 475600 e: [email protected] w: www.bizmag.co.uk cocktail and putting my feet up. No one warned me just how hard retail People Management is on your feet. pounds worth of advertising when used correctly. The 24 Business September 2009 2009 September The Business 25 education at work Bournemouth University is Staff Sent Back to the Classroom You’re NOT Fired! pleased to announce its new When Christchurch-based Time Business Systems decided to expand to Improve Literacy Skills its team this time last year, the decision was made to approach Businesses are sending their staff back to Executive Business Centre Bournemouth & Poole College about having an apprentice. the classroom to relearn basic skills like Selwyn Burke, Managing Director at Time, says, ‘We could have is opening for business letter writing. placed an ad in the local paper, or contacted a recruitment agency, Ringwood-based Human Resources but we decided that an apprentice on day release to the local college this September. firm Jaluch has been called in to would match our long term needs and give a young person a great numerous companies to give lessons opportunity to study and gain practical experience at the same time. on the art of letter writing and written communications. Of course, we gain from the education the college offer our apprentice They say the problems stem from as well as the support they provide each quarter – checking on how failures in basic education as well as things are going.’ laziness and a growing obsession with Time Business Systems is a leading distributor for Ricoh printers, text speak. copiers, scanners and multifunctional machines in the Dorset, Gina Leccacorvi, a Director of Jaluch, Hampshire and Wiltshire areas. Apprentice, Ben Gorrod, also receives said, ‘Many employees have concerns Gina Leccacorvi, a training on the latest industry technology directly by Ricoh and about their own lack of basic skills, some Director of Jaluch. benefits from Time’s highly knowledgeable and experienced engineers. have had no written skills training since Ben is equally pleased with the apprenticeship; ‘It’s great to work school and lack confidence when it comes to business correspondence. for a company that cares about employees as well as its customers. ‘Sending out sloppy company communications could be very costly – I feel really positive about my long term prospects thanks to this it reduces your credibility, hampers productivity and may lose business opportunity.’ you might otherwise have won. Yet amazingly many businesses seem For more information about Time Business Systems visit to turn a blind eye.’ www.time-business.co.uk Jaluch, which has offices in Ringwood, Reading and London, recommends bosses randomly monitor internal and external communications to see which staff could benefit from extra training or Can I Stop Paying National guidance. Gina added, ‘At the very least managers should invest in a dictionary Insurance Contributions? and simple grammar guide for staff and raise awareness of the need Poole-based tax and accountancy adviser Elizabeth Tapley to look and sound professional at all times. They could also consider gives advice on financial matters to small businesses. drawing up an employment policy relating to expected standards of written communications. Q I am self-employed and pay National Insurance Contributions ‘Some companies have a dedicated proof reader in each department monthly. Can I stop paying National Insurance once I have enough who checks all formal letters and others operate a buddy system qualifying years to get a full basic state pension? whereby employees check each other’s work.’ A There are two classes of National Insurance that are applicable to The firm issues a note of caution to employers to ensure efforts self-employed individuals. to raise written communication standards don’t result in a disability Class 2 National Insurance Contributions must be paid until the earlier of discrimination claim from those employees with learning difficulties the date on which you cease to trade, or the day on which you reach the such as dyslexia. qualifying age for state pension. For those individuals who have a low income, it is possible to apply for a small earnings exemption from Class 2 - the current exemption limit is £5,075 net earnings per year. Senior Managers Class 4 National Insurance Contributions are computed according to the net profit each year on your self assessment tax return. The final liability Missing Out on £1,000 of for Class 4 Contributions falls in the tax year you cease to trade, or the Government-Funded Training year you reach the qualifying age for state pension. Senior managers in UK businesses are missing out on training funded There have been changes to the rules regarding the number of qualifying by the government – because they wrongly think it’s only for ‘lower years required to receive the full basic state pension. For the period to 5 April 2010 men will normally need to achieve 44 qualifying years by the level staff ’. age of 65 and women will normally need to achieve 39 qualifying years But actually the Train to Gain scheme is open to senior staff as well, by the age of 60. with grants available of up to £1,000 per person. The Pensions Act 2007 has reduced the number of qualifying years required Now management development expert Mark Jacobs of The Mdina to receive the basic state pension. Men and women reaching state pension Partnership is recommending business leaders get in touch with the age on or after 6 April 2010 will need to have achieved 30 qualifying years in order to receive that basic pension. scheme at traintogain.gov.uk. He said, ‘There is a perception among some senior managers that Elizabeth Tapley is based at 295 Wallisdown Road and specialises in Train to Gain can only be used by employees who need to sharpen up managing tax and accountancy affairs for small business owners. their admin skills, for example. She can be contacted by phone or email ‘But the beauty of the scheme is that it can be used to fund virtually any commercially-available training approved by the government. Tel: 01202 516546 [email protected] ‘That means that experienced senior staff can subsidise the cost of Find out more at www.bournemouth.ac.uk/ebc high level management development and training programmes.’ It was recently reported that only 3% of the £797m Train to Gain Executive Business Centre, 89 Holdenhurst Road, Bournemouth budget was spent on developing managers in 2008-09, despite there being four million managers in the UK. The 26 Business September 2009 2009 September The Business 27 education at work education at work
Vanessa Wants You to The Arts University College at Bournemouth ‘Train to Gain’ for Free Watch Out World public speaking expert and lead trainer Vanessa Becomes ‘Enhanced’ Ugatti is making it her mission to get business people to ‘Train to The accounts system at the Arts University College at Gain’ while economic times are testing. Enterprises throughout the UK can access funding grants for training, as long as they fit the broad Bournemouth (AUCB) is being ‘Enhanced’ after the technology eligibility criteria. for business provider won the tender to supply the AUCB with an Vanessa offers a selection of one day training courses and personalised Photographic Courses award winning finance software package. one-to-one coaching sessions which provide insight and guidance The tender for a new finance package was put forward after the about how to improve your presentation skills and speak more on Brownsea Island University College decided its current system had reached the maximum confidently. Vanessa provides valuable and practical advice on how to If you fancy photographing the mysterious red squirrel, or capturing potential, and, with the continued growth of the University College, improve the most important aspects of verbal communications: what a beautiful sunrise over Poole Harbour, then a three-day residential there was a need for a replacement that would give the level of required you say, how you say it and your body language. The good news is that photographic workshop on Brownsea Island could be for you. reporting in addition to handling the increased volume of transactions the ‘Train to Gain’ grants completely cover these course and coaching The workshop is run by the Arts University College at Bournemouth, in finance. fees. which has a history of photography spanning over 50 years and Vanessa feels that in the current economic climate getting your includes notable alumni such as leading fashion photographer Nick Enhanced was chosen because the company demonstrated not only business message across clearly and confidently is of paramount Knight and Turner Prize winner Wolfgang Tillmans. an excellent understanding of the requirements, but also was able to importance. Courses take place in autumn 2009 and spring and summer 2010 demonstrate that its proposed solution was particularly appropriate to the needs of the University College, introducing a team of committed Using the New System. L-r: Steve Harvey, Head of ITCS; Vanessa said ‘My training programmes can give you the skills to get with the workshops covering a number of subjects including painting Maria Sethre, MIS Development Manager; Dave Stoddart, individuals who work together closely to resolve any problems. your business proposition across in a more memorable and dynamic with light sessions; photographic filters; landscape, nature and wildlife MIS Project Officer at the University College; Simon White, way, which can give businesses a big advantage in the marketplace. At photography techniques; and post production Photoshop techniques. Enhanced put together a tender that took into account the fact that Managing Director and Sarah Pollard, Business Development the moment, through ‘Train to Gain’ funding grants your business can For more information call 01202 853615. the University College required a system of the right calibre that was Manager at Enhanced. recoup the costs too, so there really is no better time to take advantage highly regarded; had the ability to be scalable to handle the large and train your staff to compete better in the future when the economy Olympic Medallist Launches volume of transactions that the University College deals with; and also had the ability to be rolled out around the different sections within the recovers.’ University College if required. The ‘Train to Gain’ grant can cover training costs of up to £1,000. For Training Initiative eligibility please contact Train to Gain on 08456 047 047 (south west) Local marathon runner, They choose Access Dimensions business and accounting software, an award and 08457 512 288 (south east). To book your place on one of Watch double Olympian winning mid-range product – written by the UK’s largest business and accounting Out World’s various training courses visit www.watchoutworld.co.uk and Commonwealth software house – to cover the needs of the University College. In addition, they medallist Liz Yelling added Access Focal Point, an integrated web enabled aspect of Dimensions which was joined by allows external users to the accounts system to utilise a broad range of standard 100 children from business features. the Malmsbury As a result of the new software, the University College will ultimately have a much Park School at the tighter control over its accounting functions – faster processing of information; Littledown Centre a safer, more secure system and more timely reporting which can be made easily in Bournemouth to available to budget holders outside of the accounts department. It will have a system launch a new fitness that can handle significant growth in the accounts department and the University training initiative College itself. for children and Front l-r: Peter Matthews, Liz Yelling & The implementation of the software package began in May 2009 and the system Event Race Director Steve Wardman. their families. The went live on 1st August 2009. Simon White, Managing Director of Enhanced Back: Pupils from the Malmsbury Park Castlepoint Fun Run School. Challenge will be held commented, ‘Enhanced is delighted to be working with the Arts University College in the grounds of the at Bournemouth. We were up against tough competition and to have won the Littledown Centre on Sunday 18th October to raise money for the account is a great accolade. As a local company we are committed to giving the Dorset and Somerset Air Ambulance. University College our total support and commitment.’ Liz Yelling and her team are to work with over 25 schools in the region using a package of running activities to get pupils fit to run over • Training Consultancy a mile at the Castlepoint fun run. The routines are more short distance • Training Needs Analysis challenges so that children do not face what can be considered boring Institute of Leadership & non stop track running. • Peter Matthews, General Manager at Castlepoint, said at the launch 9/52 "53).%33 Management Registered Centre that they were pleased to be the named sponsor: ‘It is very clever the • Mediation Services way Liz Yelling and her husband Martin have devised the package to help build fitness stamina in a fun way for young participants. We hope &ROM