June 5, 2017

Abbreviated Resettlement Action Plan IMPROVEMENTS TO THE ROOFTOP OF THE MUNICIPAL CAR PARK IN KANDY

MINISTRY OF MEGAPOLIS & WESTERN DEVELOPMENT Sethsiripaya, Battaramulla

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Contents List of Abbreviations ...... 4 A. Project Description ...... 6 B. Legal and Regulatory Framework ...... 9 National Involuntary Resettlement Policy (NIRP) 2001 ...... 9 Involuntary Resettlement Policy of the World Bank (OP/BP 4.12) ...... 10 C. Subproject Impacts and Mitigation Measures ...... 11 The Vendors of the Pola (Open Fair) ...... 11 Permanent Relocation of the Pola Vendors ...... 12 Women Food Suppliers at Hela Bojun Hala ...... 16 Temporary Relocation of the Food Suppliers ...... 17 Relocation of Other Structures ...... 20 Construction Related Temporary Impacts ...... 20 D. Eligibility, Compensation and Other Resettlement Assistance ...... 21 Eligibility ...... 21 Resettlement Assistance ...... 21 E. Consultations ...... 21 F. Institutional Responsibility for Implementation and Procedures ...... 24 Dissemination of A-RAP ...... 25 Maintaining Information Profile ...... 25 G. Grievance Redress Procedure and Institutional set up ...... 26 Field level Grievance Redress Committee (GRC) ...... 26 PIU level GRC ...... 26 GRC at National Level ...... 26 Independent Grievance Redress Panel (IGP) ...... 26 H. Arrangements for Monitoring ...... 28 I. Resettlement Budget ...... 30 Annexures ...... 31 Annex 1: List of Pola/Fair vendors ...... 31 Annex 2: Approval Letter from KMC to Relocate Pola vendors at EKM ...... 32 Annex 3: Consent letter from KMC- Traffic Committee ...... 33 Annex 4: Consent letter from Bogambara Stadium Authority ...... 34 Annex 5: Template Agreement between DoA and KMC for Operating Food Court at the Rooftop .. 35 Annex 6: List of Hela Bojun Food Sellers ...... 38 Annex 7: List of Hela Bojun Food Assistants ...... 39 Annex 8: Consent letter from KMC for Re-establishment of Hela Bojun Food Sellers ...... 39 Annex 9: Technical Designs of Temporary Food Court ...... 41

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Annex 10: List of Participants at Various Consultation Meetings ...... 43 Annex 11: Summary of Consultations Outcomes ...... 59 Annex 12: Photos Taken During Consultations...... 65 Annex 13: Social Impacts and Mitigation Plan (SIMP) ...... 66

List of Figures

Figure 1: Pola Vendors in Rooftop ...... 11 Figure 2: Pola Vendors' Activities in Rooftop ...... 11 Figure 3: EKM Relocation Site—Proposed Relocation Site for Pola Vendors ...... 13 Figure 4: Temporary relocation site of Hela bojun food court near Laksala building ...... 18

List of Tables

Table 1: Analysis of the alternative relocation sites ...... 13 Table 2: Monthly operational costs of vendors ...... 17 Table 3: Alternate relocation options considered ...... 18 Table 4: Entitlement Matrix ...... 21 Table 5: Summary of participants at group consultations ...... 22 Table 6: Summary outcomes of consultations ...... 23 Table 7: ARAP Implementation Shedule ...... 24 Table 8: Monitoring Framework ...... 28 Table 9: Resettlement Budget ...... 30

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List of Abbreviations APs Affected Persons APD Assistant Project Director ARAP Abbreviated Resettlement Action Plan BP Bank Procedure CDO Community Development Officer CEA Central Environmental Authority DPD Deputy Project Director DDR Due Diligence Report DS Divisional Secretary DSD Divisional Secretariat’s Division DoA Department of Agriculture EM Entitlement Matrix KMC Kandy Municipal Council GND Grama Niladhari Division GOSL Government of Sri Lanka GRC Grievance Redress Committee GRM Grievance Redness Mechanism IDA International Development Association IGP Independent Grievance Panel JMC Jaffna Municipal Council KMC Kandy Municipal Council LARC Land Acquisition and Resettlement Committee LKR Sri Lanka Rupees LRC Local Resettlement Committee MOM&WD Ministry of Megapolis & Western Development MOU Memorandum of Understanding NEA National Environment Act NIRP National Involuntary Resettlement Policy PAA Project Approving Agency PAP Project Affected Persons PAH Project Affected Households PD Project Director PIU Project Implementation Unit PMU Project Management Unit

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PPAs Project Partner Agencies RR&R Resettlement, Relocation and Rehabilitation RAP Resettlement Action Plan RDA Road Development Authority RPF Resettlement Policy Framework R & R Resettlement and Rehabilitation SA Social Assessment SCDP Strategic Cities Development Project UNESCO United Nations Education, Science and Cultural Organization WB World Bank

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A. Project Description 1. The Strategic Cities Development Project (SCDP) has been initiated by the Government of Sri Lanka (GoSL) to respond to some of the current urban problems and the emerging needs of a Middle-Income Country that it aspires to achieve in the medium term whilst addressing the long- term goals of sustainability, inclusion and poverty reduction. The total project cost amounting to USD 192.08 million co-financed by the GoSL with USD 45.08 million and the International Development Association (IDA) credit facility of USD 147 million is managed by the World Bank (Project ID: P130548). The Galle City Region Development and Kandy City Region Development are the initial components of SCDP and additional financing was provided to support Jaffna City Region Development. 2. The main thrust of the project is to develop a system of competitive and strategically linked cities in Sri Lanka. This concept of systemic urban development underscores triggering strategic or purposive linkages between and among the selected cities towards achieving the stated development outcomes of the project over and above the physical outputs and thereby contributing to cause or reinforce positive impacts. In this connection, the cities are placed within a framework of City Region instead of confining interventions to administrative boundaries of the local government authorities under whose jurisdiction the cities are situated. 3. Kandy is the second largest city of Sri Lanka with its own unique identity and diversity in every aspect - environmental, social and cultural. However, of late, the city is experiencing several challenges relating to sustainable urban development as a result of which it was decided that a strategic intervention is required to ensure the sustenance of the identity of the Kandy city, the living World Heritage. Hence, the SCDP has been involved in the identification and prioritization of development interventions for the city that focuses on areas of traffic management and transport improvement, urban upgrading, drainage improvement and improvement of the Kandy Municipal Council (KMC) water supply scheme, in addition to developing the institutional capacities of the Project Partner Agencies (PPAs). 4. The development of the Rooftop of the Kandy Municipal Car Park is one of the prioritized subprojects under the urban upgrading component of SCDP. The Kandy Municipal Car Park is located in the Gangawata Korale Divisional Secretariat Division (GND) of the Kandy District. The car park is surrounded by Sri Wickrama Rajasingha Mawatha to the North, Colombo-Kandy Road (A-1) and the D.S. Senanayake memorial library to the west, the Southern boundary of the Kandy Lake to the East, and the Mosque Road (B 521) to the South. The open spillway of the Kandy Lake is running beside the east side of the Municipal car park (see map 1).

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Map 1: Location of the Rooftop of Municipal Car Park

5. The Municipal Car Park situated in the center of the Kandy city is also surrounded by a number of places which are of historical, religious and commercial importance such as the Temple of Tooth Relic, the Kandy Lake, the former Bogambara Prison built by the British colonial administration, and the commercial hub of Kandy City Center. 6. The proposed subproject under SCDP is to develop the Rooftop of the Kandy Municipal Car Park so that it could be used for multiple purposes such as commercial, business, cultural and recreational activities. The car park is the property of the Kandy Municipal Council (KMC), which is one of the PPAs of SCDP. The surface area of the Rooftop of the Car Park is 6,800 square meters. The Rooftop is an open space which is primarily used for commercial activities. The main activities that are conducted on the Rooftop at present include an open fair (pola) which is held twice a week and a food court that supplies a variety of traditional local food (Details provided in chapter 2). Apart from these two main activities, part of the floor area of the Rooftop is also used for parking the vehicles of vendors who operate the open fair and the food court. In addition, there are a few built structures one of which is occupied by the KMC’s solid waste management coordination unit, and the other is a police post. The police post of the KMC operates to raid illegal constructions in the city and to protect the city from various intruders. The post is manned by 12 KMC staff and five police officers who assist the former to arrest people engaged in unauthorized activities in the city. A toilet block with separate units for the use of males and females managed by the KMC is also located on the Rooftop. 7. The subproject interventions include the following; (a) The construction of an open air theatre which can be used for social and cultural activities and performances. The theatre will be built in an area of approximately 1,900 square meters with required facilities to accommodate around 1,000 persons. The theatre will help in

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promoting traditional dance, drama and other cultural and aesthetic activities in the Kandy region for which suitable space is hardly available within the city limits. (b) The construction of 76 cubicles which will be rented out to small scale Kandyan handicraft- makers for their commercial and business activities. The cubicles will be built in an area covering 900 square meters. These small commercial nucleases will benefit the rural small scale artisans to promote and commercialize their traditional handicrafts among the local and foreign visitors and to enhance their livelihood activities. (c) The construction of a new food court with improved facilities for the present food suppliers who produce traditional local food varieties. The food court will benefit a significant number of poor rural women who are skilled in preparing traditional food varieties as well as their customers who will gain access to nutritious, fresh and affordable food items for their consumption. The food court will be constructed in an area of 135.0 square meters. (d) The construction of an outdoor play area, approximately 250 square meters, for the recreational activities of children. There is no common play area for children within the city limits of Kandy. The outdoor play area with modern facilities will therefore provide entertainment for the children. (e) The construction of dry water fountains to beautify the environment of the Rooftop. (f) The renovation and improvement of the toilet blocks. 8. The subproject will be implemented over a period of 18 months from October 2017 to March 2019. The estimated cost of the subproject is LKRs. 586 million. The implementing agency of the subproject is the Ministry of Megapolis and Western Development. 9. The proposed development work of the Rooftop of the Car Park will cause resettlement impacts. The project requires the permanent relocation of about 175 small-scale vendors who operate on the Rooftop twice a week to sell a variety of their products in an open fair. They will be relocated in a new site situated adjacent to their present place of business operations. The project will also require the temporary relocation of 40 food suppliers and their 7 helpers who operate from the food court built on the Rooftop. These food sellers will be relocated in a temporary structure built closer to their present food court. The food suppliers will be re-settled in a newly built food court on the Rooftop after completion of the Rooftop development work. No significant income losses or adverse impacts on livelihoods are anticipated through these physical displacements. This Abbreviated Resettlement Action Plan (ARAP) is prepared to ensure that relocation and resettlement processes of the project affected persons (PAPs) are carefully planned with adequate safeguard measures, PAPs are adequately consulted prior to and during relocation, and their rights are secured and they are not impoverished due to relocation.

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B. Legal and Regulatory Framework 10. The Rooftop of the Municipal Car Park development subproject (as elaborated below) does not require any land acquisitions. Thus no land acquisition and payment of compensation laws and regulations apply to this subproject. However, the subproject will cause permanent relocation of the pola together with its vendors and the temporary relocation of the food court with its food suppliers, both now operate from the Rooftop. Except for physical displacements, permanent and temporary, economic displacements are likely to be minimal and can be easily minimized and mitigated. Sri Lanka’s National Involuntary Resettlement Policy (NIRP) of 2001 and the World Bank’s Operational Policy 4.12 on Involuntary Resettlement will guide the relocation process to ensure that the rights of project affected persons (PAPs) are not violated and that they are not impoverished in the course of subproject implementation. This ARAP is prepared in compliance with those policies.

National Involuntary Resettlement Policy (NIRP) 2001 11. The NIRP 2001 provides a protective framework for the people who are displaced due to development projects to ensure that their rights are respected and that they are not impoverished or do not suffer unduly as a result of project implementation. The main principles of NIRP that apply to the present project are as follows:

 Avoid, minimize, and mitigate negative involuntary resettlement impacts by reviewing alternatives to the project

 Ensure that the affected persons (APs) are fully and promptly compensated and successfully resettled, their livelihoods are re-established, and their standard of living is improved

 Assist the APs in dealing with psychological, cultural, social, and other impacts caused by compulsory land acquisition and resettlement

 Gender equality and equity should be ensured and adhered to throughout.

 Affected persons should be fully involved in the selection of relocation sites, livelihood compensation and development options at the earliest opportunity.

 Establish an accessible grievance redress mechanism in each development project

 Resettlement should be planned and implemented with full participation of the provincial and local authorities.

 Participatory measures should be designed and implemented to assist those economically and socially affected to be integrated into the host communities.

 Resettlement should be planned as a development activity for the affected persons.

 Vulnerable groups should be identified and given appropriate assistance to improve their living standards.

 Project Executing Agencies should bear the full costs of compensation and resettlement.

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Involuntary Resettlement Policy of the World Bank (OP/BP 4.12) 12. The Involuntary Resettlement Policy (OP 4.12) is the Bank’s key safeguards framework that guides land acquisition and addressing resettlement impacts of development projects. The policy guides the process of screening the sub-projects for social impacts in conformity with applicable national laws and regulations, and the Bank’s safeguard policies. In order to eliminate or reduce the adverse effects of developmental projects, involuntary resettlement covers situations where a project must compensate people for loss of land, other assets, livelihoods, or standard of living. The policy advocates:

 Avoid or minimize acquisition of private lands unless absolutely required

 Minimize involuntary resettlement and loss of land, structures, other assets and incomes by exploring all viable options

 Avoid or minimize displacement from homesteads. 13. Accordingly, the policy requires that:

 Resettlement of the project affected persons be planned and developed as an integral part development interventions

 Women be given equal access to resources and services and provided with opportunities that would empower them to participate in the development process. Special assistance be provisioned for poor women-headed and vulnerable households for restoring their livelihoods and incomes that may be affected due to resettlement

 Consultation and disclosure requirements be adapted to meet the special needs of the project

 Compensation at replacement cost, paid fully prior to taking possession of any land or property or both, not in installments, enabling the property losers to reestablish their shelters/businesses

 Alternative housing and shops be provided to the displaced residents and shops irrespective of their ownership status if they are found eligible

 Where development interventions affect community facilities such as social, religious and cultural facilities, such facilities be restored in the relocation areas in consultation with the relocatees and the host community

 Homestead losers, including the poor and vulnerable households squatting on state lands, be assisted with physical relocation with the provision of houses, basic facilities like water supply and sanitation

 Absence of legal titles in cases of public land users not be considered a bar to assistance, especially for the socio-economically vulnerable groups

 Vulnerability, in terms of socio-economic characteristics of the affected persons/households be identified and mitigated through targeted capacity building and income assistance. Project Executing Agency required to bear the full cost of Compensation and Resettlement.

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C. Subproject Impacts and Mitigation Measures 14. This chapter presents and analyses the resettlement impacts of the Rooftop development subproject and mitigation measures for addressing the same. The subproject will benefit a number of stakeholders such as small and medium scale businessmen, rural artisans, visitors to the Kandy city – both local and foreign, city dwellers, children, among others. It will also enhance the revenues of the KMC to provide and sustain improved and efficient services to the city dwellers and commuters. However, the development work of the Rooftop of the Car Park will result in permanent physical displacement of open fair (pola) vendors and temporary physical displacement of food suppliers of the food court. The solid waste management unit and the police post currently located on the Rooftop will also be relocated. Construction related impacts are anticipated.

The Vendors of the Pola (Open Fair) 15. The Rooftop of the Car Park is used for an open fair (pola) by people who sell a variety of products such as fruits, vegetables, spices and other goods. The pola is held twice a week – Mondays and Fridays between 5.30 a.m. and 1.00 p.m. The pola does not impose any access restrictions and any vendor can enter the pola to sell his/her products after paying a nominal fee (ranging from LKRs 20 – 150, depending on the space occupied) to its manager. The vendors are largely from remote villages in the Kandyan region who are either direct producers or collectors of the goods that they bring to the pola. However, there are also vendors who come from faraway places such as Anuradhapura, Nikaweratiya, Dambulla, and Kurunegala. 16. There is no registry of the vendors available either with the pola manager or the KMC. However, a census survey conducted by SCDP on two consecutive days - 26th and 30th September 2016 after announcing a cut-off date pointed to the presence of 175 vendors in the pola. The cut-off date was announced to the vendors, office-bearers of the vendors’ association, the manager of the pola, the solid waste management unit and the police post well in advance of the census survey. Details of pola vendors are given in Annex 1.

Figure 1: Pola Vendors in Rooftop Figure 2: Pola Vendors' Activities in Rooftop

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17. The type of goods sold by vendors varies according to seasons. The products they sell account for nearly 40 different varieties. Vegetables are sold by 54.3% of the vendors whereas another 34.3% sell fruits. Spices and other grocery items are sold by 4% of the vendors. The rest, 7.4 per cent sell other goods. The vegetables, fruits and grocery items they sell are largely from their own gardens or collected from surrounding villages. Some vendors do both. There is no permanent space allocated for individual vendors and they would opt to sit and operate their businesses in a place of their choice. The census survey identified that 56% of the 175 vendors occupied 20-25 square feet of space for their business activities. Another 39% would use 15-20 square feet whereas the rest 5% would use less than 15 square feet for their vending transactions. 18. The pola vendors comprise both males (92%) and females (8%). Of them, 96% are married, 3.5% are unmarried and 0.5% are widowed. In terms of their educational background, around 35% of the vendors have studied up to the General Certificate of Education (Ordinary Level) followed by 10% who had reached the General Certificate of Education (Advanced Level). Another 27% has completed secondary education while 18% had only primary education. Those who have never attended school comprise 10%. The average monthly income of the vendors is estimated at LKRs. 25,437 whereas their household monthly expenditure stands at LKRs. 21,047. 19. The pola is administered by the Kandy Municipal Council (KMC) and is tendered to an outside party every year. The tender period is valid for a period of one year starting from July every year. The bidder who gets the annual tender manages the pola and charges a nominal fee ranging from LKRs 20/- to LKRs 150/- from individual vendors who use the space for their vending activities. The fee is dependent on the space used by vendors and the quantity of goods that they brought to the pola. The KMC provides the ancillary facilities and services such as sanitation facilities, space for vehicle parking and waste disposal.

Permanent Relocation of the Pola Vendors 20. The subproject interventions will cause permanent relocation of the pola vendors to a new location to allow for the proposed developments at the Rooftop of the Car Park. The alternate location identified for their relocation is the road side of the Ehalepola Kumarihami Mawatha (EKM) situated about 150 meters away from their current place of the pola. This was the same location that vendors used originally for their trading activities prior to their relocation to the Rooftop in 2014. The KMC has granted its approval to use the road side of EKM to establish the pola (see Annex 2). 21. The project will develop the relocation site. A concrete pavement at a length of 400m, a width ranging from of 2 to 2.4 m and a height of 6 inches will be constructed as part of the project (included in the Bank approved procurement plan- proc activity number # -SCDP/WB/WK/KD/20) to provide space for the pola vendors. The total floor area of the concrete pavement will be approximately 800 square meters or 8,611 square feet. A single vendor will be allocated 24 square feet for his trading activities which is almost the same as the space used by a vendor in his/her present pola location. The vendors to be accommodated in this new relocation site are exclusively the vendors who now operate from the Rooftop car park. Priority will be given to the 175 vendors who were enumerated in the census survey. The 175 vendors will absorb 4,200 square feet of the pavement. The balance of 4,411 square feet would be allocated to any other vendors who will make casual visits to the pola for their trading activities. The remaining space would be sufficient to accommodate an additional 180 vendors. The construction work of the pavement will be completed

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by 2nd week August 2017 and the vendors will be relocated in the new pola in 4th week August 2017. The pola will be managed by a private individual chosen by KMC through a bidding process as is the current practice followed in the Rooftop, and the vendors will be obliged to pay a nominal fee to the pola manager as is also the case at present.

Space along the pavement of EKM where the pola will be held

Figure 3: EKM Relocation Site—Proposed Relocation Site for Pola Vendors 22. The relocation site along the EKM road was chosen in consultation with the pola vendors and other key stakeholders such as the KMC and UDA. A careful analysis of alternative sites was conducted taking into account a number of factors such as the required space, accessibility of the sties to both vendors and customers, availability of infrastructure facilities like water and sanitation facilities and the existing traffic plan of the city. The alternative sites considered and their relative strengths and weaknesses are described in Table 1. Table 1: Analysis of the alternative relocation sites

Alternative Relocation Strengths Weaknesses Sites Site along the  Property of KMC  Temporary access related Ehelepola inconveniences to occupants in Kumarihami  KMC’s approval for the site the vicinity of the pola—6 shops, Mawatha (EKM)  Availability of sufficient space to accommodate the 16 residential dwellings, 1 vendors temple, 3 government institutions –during peak hours of the pola  Easy accessibility to both vendors and customers operations.  A single lane of the EKM road can be used for traffic movement during operation times of the pola  Familiarity of the location to vendors as this was the original location they used for their vending activities for 15 years.  Vendors’ consent for the relocation site  Availability of vehicle parking facilities in the nearby Bogambara sports complex  Consent of the host community and the chief incumbent of the temple for relocation of the pola

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Site along the  Property of KMC  Inadequate space to Aluthgama Sri accommodate all the vendors Dhammananda  No residential dwellings or commercial activities along Mawatha the road  The entire road needs to be closed during the operation times of the pola  KMC has pre-planned to develop the road as a by-pass connection to minimize traffic congestion  Approval not granted by KMC Land opposite prison  Property of the Prison Department  Requires demolition of 12 staff staff quarters quarters of the Prison  Minimum traffic congestion Department occupied by the staff families to provide space for the pola  Obtaining approval from Prison Authorities is a lengthy process  Non-availability of vehicle parking facilities

23. The relocation site which belongs to the KMC is free of encumbrances. Presently, the road shoulder is not used for any other purposes except by pedestrians and has no other built structures on it except for a Buddhist temple located beside the road. However, the pavement where the pola will be held ends before the temple so the pola will not interfere with either the religious activities of the temple or the people who visit the temple. The chief incumbent of the temple has been consulted on the re-establishment of the pola on EKM and received his consent. 24. Temporary access related inconveniences to occupants in the vicinity of the pola is also expected, especially during the peak hours of the pola operations. At present, there are 6 shops, 16 residential dwellings, 3 government institutions, and 1 temple in the area but except for the temple (mentioned above), all the other structures are in the opposite side of the pavement and the pola will not directly obstruct access to these structures. Further, since the EKM is a circular road, entry and exit to and from these areas is easily possible from the other half of the EKM where the pola will not be held. 25. When the pola is established, pedestrians can use the opposite side of the EKM road for their movements during the two half days of its operations. Similarly, while the improvement works is ongoing on the pavement for the relocation of the pola, the pedestrians will have access to the footpath on the other side of the road. Some traffic congestions are also likely but as will be elaborated in the section below, the Traffic Management Committee has already directed the Kandy City Traffic Police to assist in traffic management along the EKM road during the pola days. 26. During the rest of the week when the pola is not in operation (Tuesday to Thursday and Saturday to Sunday; and in the afternoons of Mondays and Fridays), the relocation site will not be used for any other purposes except for the use by the pedestrians. The relocation site will not be affected by any other on-going or planned development activities. The proposed underground tunnel from Thennekumbura to Getembe is still in its conceptual stage and has not been translated into a concrete plan of action. Further, informal inquiries from the Urban Development Authority (UDA) and the Road Development Authority (RDA) in Kandy revealed that the Right of Way (RoW) of the

THE IMPROVEMENTS OF MUNICIPAL CAR PARK ROOF TOP IN KANDY 14 proposed tunnel and its interchanges will be located far from the relocation site of the vendors if the project concept was to be realized. 27. The open fair at the Rooftop does not have a roof. This causes many hardships and inconveniences to vendors particularly during rainy season. Their products and goods get spoilt and polluted during rainy days. At the request of the vendors during consultations to provide them with some shelter to protect themselves and their goods from rain in their relocation site, the project has decided to provide them with standing umbrellas that could be installed in the centre of the spaces allocated to individual vendors. The umbrellas when unused will be stored in an existing store room belonging to KMC which is located adjacent to the new pola. The pola manager will be responsible for the issuance and re-collection of the umbrellas at the end of the pola operations. 28. The Traffic Management Committee has directed the Kandy City Traffic Police to assist in traffic management along the EKM road during the pola days. The Committee has decided that the EKM road would only allow one-way traffic from 6.00 a.m. to 1.00 p.m. on Mondays and Fridays to facilitate the operations of the pola and for the convenience of both vendors and their customers. The police officers will be deployed along the EKM road to direct and ensure the smooth movement of traffic (see Annex 3). In emergency situations such as entry or exist of ambulances carrying patients and vehicles of hospital physicians, one lane of the EKM will be used for this purpose, and the police will intervene to clear the road for their speedy movements. 29. A majority of the vendors uses public transport services to bring their goods to the pola. They are the vendors who bring small quantities of goods hand carried in a jute bag. The distance from the Bogambara bus park to the relocation site is approximately 500 meters (which again is closer than the current location at the rooftop). However, there are few vendors who bring comparatively large quantities travel in private vehicles such as mini-lorries and vans and trishaws. The subproject will provide parking facilities for such vehicles after unloading their goods in the spaces allocated to them. The vehicles can be parked outside the Bogambara sports complex. Further, to reduce inconveniences to other road users, the pola vendors will be required to complete unloading of their goods before 6 am. The distance from the tail-end of the pavement to the Bogambara sports complex vehicle park is approximately 500 meters and about 50 meters from the starting point of the pavement. The authorities of the Boagambara sports complex have granted approval for the vendors to enter their vehicles to their own vehicle park. A nominal fee will be charged from the vehicle owners/users for parking times as of the current practice at the Rooftop (see Annex 4 for approval letter). 30. At the request of the vendors during consultations, KMC will issue Identity Cards to individual vendors initially for the 175 vendors and for others depending on the frequency of their entry and operations in the pola. The KMC will also provide water and sanitation facilities for the vendors in the new relocation site. The toilet blocks located opposite the relocation site (belonging to KMC) will be renovated and improved with separate facilities for males and females. The solid waste management unit of the KMC will remove the solid waste discharged from the pola and a separate team of workers will be deployed for this purpose. Awareness raising programs will also be conducted for the vendors on proper waste management methods. The vendors have access to two restaurants located nearby to buy their meals and refreshments if and when required. 31. Despite the permanent displacement and relocation of the pola vendors, loss of income or adverse impacts on the livelihoods, is anticipated to be minimal, if any. The reasons are as follows;

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(a) The relocation site is the same site that vendors had been using for their vending activities until 3 years ago when they were relocated at the Rooftop (b) The relocation site is located only 150 meters away from their present pola site (c) The customers of the vendors are familiar with the new relocation site and access to the site is easy compared to the present site of the pola, which is located little inside from the main road. Distance to the bus halting places from the new site is comparatively shorter. (d) The customer base and the demand for products will remain intact irrespective of their relocation, because of the distinctive character of the products that vendors bring to the pola. The products are direct from their home gardens, organic and fresh; some of the vegetable and fruit varieties they bring are hardly found in the urban markets; and the prices are comparatively low. (e) The space allocated for individual vendors is same as the space that they use at the Rooftop pola so that they do not have to curtail the quantities that they sell. (f) There will not be any dramatic changes in the costs incurred by the vendors for their business operations such as in the daily rental for the space they use and vehicle parking. KMC will ensure with the relevant authorities and the pola manager that vendors are charged affordable and reasonable rates. (g) The pola will potentially attract new customers in the relocation site because of its close proximity to the main road. (h) The risk of getting the products spoiled and polluted during rainy days will reduce with vendors receiving umbrellas for their shelter. 32. The SCDP and KMC together will display notice boards and banners in strategic locations to inform the public about the relocation of the pola well in advance of their shift to the new location. These notice boards and banners will remain in those locations at least for a period of six months. Both print and electronic media as well as various public forums will also be used to announce the change of the pola location. 33. The SCDP will establish a Grievance Redress Mechanism (GRM) prior to relocation of the vendors which is easily accessible to the affected vendors to report any of their issues and grievances. The GRM will address the reported grievances within a stipulated time frame. Furthermore, SCDP will also closely monitor the functioning and the operations of the pola. The Resettlement Budget of this ARAP provides for payment of compensation if any adverse impacts on the livelihood activities and incomes of the vendors are reported or observed due to their relocation. The Entitlement Assessment Committee (EAC) of SCDP will determine the compensation entitlements to the aggrieved parties.

Women Food Suppliers at Hela Bojun Hala

34. The Hela Bojun Hala (local food court) provides a variety of traditional local food to its customers most of which are instantly prepared. The food court was established by the Department of Agriculture (DoA) in 2015. The floor area of the Rooftop was taken on annual lease from the KMC by the DoA (see Annex 5 for lease agreement) and a semi-permanent structure had been erected for the food court. The food court is run by 40 women and 7 of their female helpers (see Annex 6 and Annex 7 for details of food suppliers and helpers). The food suppliers were trained by the DoA prior to their placement in the food court especially on quality control methods. The DoA has the responsibility of maintaining the quality standards of the food they supply and the overall

THE IMPROVEMENTS OF MUNICIPAL CAR PARK ROOF TOP IN KANDY 16 management of the food court. The food court operates for 7 days of the week in two shifts. The morning session from 6.00 a.m. to 1.00 p.m. is run by 20 food suppliers together with their helpers and the afternoon session by the remaining 20 food suppliers operating from 1.00 p.m.to 7.00 p.m. However, not all the 20 food suppliers are present at every single session; instead, 3-4 or sometime more of these women food sellers are regularly absent in each session. 35. The food suppliers are from rural areas in the Kandy region. They commute daily from their homes to work in the food court. More than 80% of the food suppliers have been engaged in the hela bojun business since the establishment of the food court in 2015. Of the 47 women currently engaged in the food court at the Rooftop, 40 are married, 1 is unmarried and 6 are from women headed households. The daily incomes of a majority of the food suppliers range between LKRs. 4,000/- 7,000/-. These women are not required to pay any fees to the DoA, their facilitating agency. However, each food supplier has to bear a monthly expenditure of around LKRs.9,000/- for the facilities used by them in the food production process. The breakdown of their monthly costs is as follows.

Table 2: Monthly operational costs of vendors

No Expenditure Amount (LKRs) 01 Security services 950.00 02 Rent for the premises (paid to KMC) 3550.00 03 Water facilities 350.00 04 Electricity 250.00 05 Cleaning services 2700.00 06 Cleaning materials 400.00 07 Day to day repairs 300.00 08 Other expenses 600.00 Total 9,100.00

36. The food court will be re-established on the Rooftop in a new structure to be built with better facilities after the civil works have been completed. The assurance for the reestablishment of the food court on Rooftop has been given by KMC (see Annex 8 for the letter issued by KMC Commissioner). Upon completion of the construction activities in the rooftop, the food suppliers will not only benefit from the improved facilities but also from a new customer base that will comprise handicraft makers housed in the 76 cubicles at the rooftop and visitors to the open theatre and children’s play area.

Temporary Relocation of the Food Suppliers

37. The proposed developments to the Rooftop of the Car Park requires the temporary relocation of the Hela Bojun Food Court. An alternate site has been selected for the temporary relocation after a careful analysis of the alternative options and consultations with relevant stakeholders. This new location is situated opposite the southern boundary of the Kandy Lake and not too far (52 meters)

THE IMPROVEMENTS OF MUNICIPAL CAR PARK ROOF TOP IN KANDY 17 from the present food court. This property vested with KMC remains vacant and not used for any other productive purposes. Occasionally, motor bicycles are parked temporarily. In its vicinity are the Laksala handicraft emporium, a cafeteria and a tea kiosk, none of which will compete with the type of food products sold by the Hela Bojun food court and nor will the kind of food that the hela bojun food sellers cater (generally, traditional and homemade) compete with the food sold at the cafeteria. In fact, the current owner of the cafeteria has acknowledged the hela bojun as providing complementary food services.

Figure 4: Temporary relocation site of Hela bojun food court near Laksala building

38. The site selection was preceded by exploration of different relocation options and an analysis of opportunities and constraints. The alternate options considered are presented in Table 3.

Table 3: Alternate relocation options considered

Options Opportunities for Constraints temporary relocation

Option 1 Placement of the 40 food  Travel distance from homes and transport cost will increase suppliers and 7 helpers in  Existing food suppliers will resist the new comers existing food courts at Gannoruwa, Galaha and  Inadequate space and requires additional extensions Kundasale  Food sellers expressed their preference of staying together and not being distributed across three different food courts

Option 2 Placement of the food  Customers will not be regular and limited to certain times of the day suppliers at a new food  Does not have the space to accommodate all 47 food sellers and court to be established at helpers Kandy Teaching Hospital  Resistance from canteens, restaurants and hotels in the vicinity

Option 3 Placement of the food  Does not have adequate food courts to accommodate all the suppliers suppliers in food courts  Income will be restricted to school hours and food suppliers will lose established in schools incomes during weekends and school vacation

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39. In view of the constraints observed in relation to the above three options, SCDP, KMC and the food vendors consented to the relocation site situated adjacent to the Laksala handicraft emporium as the best option. The approval for the site was granted by KMC (see Annex 9). SCDP will construct a semi-permanent structure on this site and the construction cost has been included in the bank approved procurement plan of SCDP (Procurement activity number- SCDP/WB/WK/KD/20). 40. The new temporary structure will have the capacity to accommodate all the 40 food suppliers as well as their 7 helpers, alongside facilities for the women engage in their business activities under the same conditions that they have in the Rooftop food court. There will be no change in the number of working shifts, working hours and the number of food suppliers. Concerns expressed by food suppliers on the space availability of the relocation site during consultations have been addressed in the technical designs and several rounds of revisions made as per the suggestions made by the food suppliers. Extension of the balcony for dining purposes of the customers is included in the current design to create additional space required. Also, the style of the furniture has been revised and more compact furniture recommended to save space without causing inconveniences to the customers. 41. Several rounds of consultations were conducted with the food suppliers and DoA and the needs and aspirations of the food suppliers were incorporated into the final design of the temporary food court (Annex 9). The construction work of the semi-permanent food court will be completed in mid-August 2017 and the food suppliers and their helpers will be relocated in 4th Week August 2017. 42. Specifically, the new structure will provide space more than the space that each food supplier has in the Rooftop food court. The space provided to an individual food supplier in the Rooftop food court is approximately 23 square feet. The new structure to be built on the temporary relocation site will provide approximately 34 square feet to a single food supplier. The food court will also provide seating facilities for about 50 customers for dining. The existing toilet blocks on the ground level and located behind the proposed temporary food court will be renovated and improved for the use of food suppliers and their customers. The women food suppliers will have a private cubicle for changing their clothes. The food suppliers will also have adequate parking facilities near the food court to unload their raw materials and equipment. 43. The construction of the new structure in the temporary location will have few temporary construction-related impacts – dust, noise etc., affecting the 3 adjacent commercial entities (i.e., the handicraft emporium, cafeteria and tea kiosk). Those impacts will be avoided/minimized by the contractor as part of the implementation of the SIMP (Annex 13). Any traffic congestions caused from unloading of construction material and movement of vehicles will be carried out at nights or else intervention of traffic police will be sought to clear the traffic in such instances. 44. It is expected that the temporary displacement of the food court and its food suppliers and helpers, will not lead to irreversible income losses or have significant impacts on the livelihoods of these women for the following reasons: (a) The temporary relocation site is only 52 meters away from the present food court on the Rooftop and thus will not have a drastic impact on the accessibility of the regular customer base of the food court. (b) The food suppliers will be allocated little more space and with similar facilities so that they do not have to curtail their production quantities.

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(c) The temporary relocation site will have an added locational benefit of being situated beside the main road and the scenic Kandy Lake which in turn will attract new and more customers. (d) The relocation of the food court will not deter the demand of food items produced by the food court as they are unique, traditional and prepared with locally available raw materials, mostly instant and relatively cheap. (e) The relocation of the food court will not cause any drastic impacts on the operational expenditures and transport costs of the food suppliers and will remain almost the same. 45. The SCDP, DoA and KMC together will display notice boards and banners in strategic locations to inform the public about the relocation of the food court well in advance of their shift to the new location. These notice boards and banners will remain in those locations at least for a period of six months. Both print and electronic media as well as various public forums will also be used to announce the change of the food court location. 46. The SCDP will establish a Grievance Redress Mechanism (GRM) prior to relocation of the food suppliers which is easily accessible to the food suppliers to report any of their issues and grievances. The GRM established in accordance with the RPF prepared under the SCDP will will address the reported grievances within a stipulated time frame. Furthermore, SCDP will also closely monitor the operations and the performance of the food court. The Resettlement Budget of this ARAP provides for payment of compensation if any adverse impacts on the livelihood activities and incomes of the food suppliers are reported or observed due to their relocation. The Entitlement Assessment Committee (EAC) of SCDP will determine the compensation entitlements to the aggrieved parties. 47. The semi-permanent structure to be constructed for the temporary accommodation of the food court will remain intact after the permanent relocation of the hela bojun food court in the new building on the Rooftop. It is envisaged that after these 40 food sellers have been relocated back to the rooftop, the KMC may invite the DOA to continue the food court with a new group of women hela bojun food suppliers. This will bring additional benefit of employment generation for another group of poor rural women.

Relocation of Other Structures 48. The solid waste management office and the police post of KMC now operating from the Rooftop will be relocated on the 3rd floor of the Municipal Car Park. The relocation of the two units will not have any resettlement impacts.

Construction Related Temporary Impacts 49. Temporary impacts causing from construction related civil works of the Rooftop development, concrete pavement for the pola vendors and the temporary food court are anticipated. Such construction related impacts may include access difficulties, safety of pedestrians, traffic congestion, disturbances to common utilities, dust and noise. The Social Impact Mitigation Plan (SIMP) prepared by SCDP (Annex 13) will be implemented by the contractor. Both SCDP and KMC will closely monitor the effective and efficient implementation of the SIMP.

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D. Eligibility, Compensation and Other Resettlement Assistance

Eligibility 50. The subproject wills not involve payment of any cash compensation to the affected persons. However, the project will provide resettlement assistance to persons affected by the project and requires relocation. The persons eligible for resettlement assistance are the vendors operating from the Rooftop pola and the women food suppliers and their helpers operating at the food court at Rooftop. Resettlement assistance will be provided initially to the 175 pola vendors who had been enumerated in the census survey and subsequently to the vendors who would visit the pola on casual basis. The 40 food suppliers and their 7 helpers of the food court will also be entitled to receive resettlement assistance.

Resettlement Assistance 51. Table 4 summarizes the entitlements of the affected persons to resettlement assistance. Table 4: Entitlement Matrix

Persons Affected Entitlements

Vendors of the Pola  Floor area of 24 square feet at the relocation site of the pola  A standing umbrella to protect themselves and their goods during rainy days  An identity card issued by KMC  Access to vehicle parking facilities  Access to water and sanitation facilities  Disposal of solid waste by KMC  Efficient traffic management to facilitate vending transactions  Cash compensation for any livelihood or income losses due to relocation (expected to be minimal, if any)

Food suppliers and their  Floor area of 34 square feet at the temporary relocation site helpers  Electricity, water and sanitation facilities  Disposal of solid waste by KMC  Sufficient dining space for customers  Security services at nights to protect their equipment at the food court  Cash compensation for any livelihood or income losses due to relocation  Resettlement in a newly constructed building at the Rooftop after completion of its construction and development work

E. Consultations 52. Both individual and group consultations were conducted with key stakeholders at various stages of the subproject planning. Among the participants at consultations were district level political leaders, the Governor of the Province, Provincial Council Members, staff of the KMC, government officials, pola vendors and food court’s food suppliers, host communities in the relocation sites of

THE IMPROVEMENTS OF MUNICIPAL CAR PARK ROOF TOP IN KANDY 21 the pola and the food court, customers and the general public. Altogether, 12 group consultations and several individual consultations were conducted during the period from 17/05/2016 to 03/03/2017. The total number of participants at the consultations was 686, including 229 women and 457 men. The list of participants is presented in Annex 10. A summary of the participants at group consultations is presented in Table 5.

Table 5: Summary of participants at group consultations

Date of the Venue of the Consultation No. Participants Consultation Male Female

OPEN FAIR (POLA) VENDORS

17/05/2016 SCDP Kandy Office 07 01

13/09/2016 Municipal car park rooftop 101 10

24/10/2016 E.L. Senanayake Children’s Library 114 10

HELA BOJUN FOOD COURT VENDORS

03/11/2016 Deiyannewela Community Hall 05 41

04/01/2017 Deiyannewela Community Hall 04 19

07/02/2017 Hela Bojun Food Court 05 46

16/02/2017 Hela Bojun Food Court 04 29

03/03/2017 Hela Bojun Food Court 04 06

OTHER STAKEHOLDERS

08/08/2016 District Secretariat Office, Kandy 120 50

29/09/2016 Kandy Municipal Council 05 02

09/12/2016 Kandy Municipal Council 14 02

12/10/2016 E.L. Senanayake Children’s Library 19 07

17/10/2016 Kandy Municipal Council 31 04

17/10/2016 Governor’s Office 06 00

02/12/2016 Chest Clinic, Kandy Hospital, 04 00 Bogambara

09/12/2016 Kandy Municipal Council 14 02

53. Specifically, the consultations were organized for a variety of purposes, including to disseminate and share information on the role of SCDP, proposed interventions in the Kandy City Region development and the Rooftop Car Park development in particular, to discuss and receive feedback on the proposed relocation sites and technical/engineering designs of the Rooftop, pavement for the new pola and the temporary food court building, and to elicit views and suggestions on the overall operations and management of the Rooftop, pola and the food court. Proposals and suggestions presented by the stakeholders, particularly the pola vendors and the food suppliers were incorporated into project designs as well as to the ARAP. A summary of the key issues raised and

THE IMPROVEMENTS OF MUNICIPAL CAR PARK ROOF TOP IN KANDY 22 discussed and project’s response is presented in Table 6. Summary of consultation outcomes are in Annex 11. Photographs of select group consultations appear in Annex 12.

Table 6: Summary outcomes of consultations

No. Issues and Concerns Response

1 Risk of pola vendors losing their livelihoods due to KMC and SCDP to ensure that pola vendors are Rooftop development provided an alternate permanent location prior to the commissioning of the civil works on Rooftop

2 Suitable relocation sites for the pola and the food KMC to identify and propose suitable locations court

3 Consent for the alternate site at EKM road to All stakeholders including the vendors consented to establish the pola the proposed location

4 Preparation of technical designs and cost estimates SCDP engineering and technical teams will for relocation undertake

5 Space for pola vendors to park their vehicles Receive consent and approval from the authorities of the Bogambara sports complex to use their vehicle park

6 Traffic management along the EKM road during Consult KMC’s Traffic Management Committee pola days and the City Traffic Police and prepare a traffic management plan

7 Garbage disposal along EKM road and in the new KMC will take responsibility for garbage disposal pola. through its solid waste disposal unit

8 Space availability to relocate all the 40 food  SCDP, KMC and DoA to find suitable suppliers in the food court location with adequate space

9 Food suppliers’ preference to remain intact and  Technical designs to provide space for all operate from one single location the 40 food suppliers and their helpers

10 Consent for the alternate relocation site near the All stakeholders including food suppliers consented Laksala handicraft emporium to the new site

11 Adequate space for dining Designs will incorporate provisions for adequate space for dining facilities and compact furniture

12 Adequate washing and garbage disposal facilities at Designs to include provisions for adequate and the temporary food court separate wash basins and garbage disposal bins for both food suppliers and customers

13 Provision of a water storage tank Designs will include provisions for a water storage tank

14 Personal safety of the food suppliers from gas leaks Designs will ensure provisions for adequate and and fires safe places to keep the gas tanks

15 Safety lockers to store the equipment and tools of Designs will include provisions for safety lockers the vendors

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No. Issues and Concerns Response

16 Toilets facilities for food suppliers and customers Toilet blocks on the ground level will be renovated and improved

17 Private cubicle for food suppliers to change their The renovation work of the toilet block will also clothes include a separate cubicle

18 Vehicle parking facilities for 4 food suppliers The 4 food suppliers agreed to make their own arrangements for parking

19 Threats from dust, wind and birds Food suppliers will use their own bamboo mats to protect from dust, wind and birds

20 Enhancing the beauty of the Rooftop with flora and Receive advice and assistance from the Peradeniya foliage plants Botanical Gardens

21 Possible interference of Rooftop development and Subproject boundaries and relocation sites were relocation sites with other development projects shown. Proposed underground tunnel project will not interfere with the Rooftop development subproject and its relocation sites

F. Institutional Responsibility for Implementation and Procedures 54. The Executive Agency of the project is the Ministry of Megapolis & Western Development (MoM&WD) and is responsible for the overall project coordination. The Project Management Unit (PMU) established under the Ministry will manage and coordinate project implementation. A district level Project Implementation Unit (PIU) has been already established in Kandy for efficient coordination and project management. The implementation of the A-RAP is the responsibility of PIU in Kandy in collaboration with the Kandy Municipal Council and the Department of Agriculture (DOA). An Assistant Project Director (APD/Social) together with Social Development Officers (SDO) have been placed at PIU who will be directly responsible for A-RAP implementation and addressing resettlement impacts. SDOs will handle the field level activities. The implementation arrangements of ARAP are explained in Table 7 below.

Table 7: ARAP Implementation Schedule

Activity Time frame Responsibility 1. A-RAP submission for RSA clearance 1st week, June,2017 SCDP 2. RSA clearance and disclosure 2nd week, June,2017 SCDP 3. Establish Grievance Redress Committees 1st week, July 2017 SCDP & KMC 4. Completion of the construction work of the pavement 2nd week, August 2017 KMC , renovation of toilet and storage facilities for

Umbrellas to establish the pola 5. Completion of the construction of the semi- 2nd week, August,2017 KMC permanent structure to establish the temporary food

court and the renovation of the toilet blocks

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6. Planning sessions with pola vendors and food 1st week, August, 2017 SCDP, KMC & suppliers to prepare procedures for their relocation DoA 7. Allocation of spaces for vendors and food suppliers 1st week, August, 2017 SCDP, KMC & at relocation sites DoA 8. Publicity campaign to inform the relocation sites of 1st week of August, 2017 SCDP, KMC & the pola and the food court DoA 9. Relocation of the pola vendors and food suppliers in 4th week, August 2017 SCDP, KMC & the new relocation sites DoA 10. Transitional support extended to PAPs during 4th week, August 2017 SCDP, KMC & relocation DoA 11. Implement the traffic management plan along KMC Continuous KMC & City Traffic Police 12. Monitoring and grievance redressal at the new pola Continuous SCDP, KMC & and temporary food court DoA 13. Handing over the Rooftop vacant space to the 2nd week, September 2017 KMC contractor 14. Covering of entire Rooftop area with hard Prior to civil works and Contractor aluminum sheets for avoiding dust, and noise and continuous to ensure public safety 15. Erection of signage and display boards to ensure Prior to civil works and Contractor public safety continuous 16. Implement the SIMP During construction period Contractor 17. Completion of Rooftop development work March 2019 Contractor 18. Handing over the Rooftop complex to KMC April 2019 Contractor 19. Re-establishment of the food court at Rooftop and April 2019 KMC, DoA, relocation of the food suppliers SCDP 20. Monitoring ARAP implementation Continuous SCDP & KMC

Dissemination of A-RAP 55. The ARAP will be disclosed in local languages (Sinhala and Tamil) as required by the safeguard policies of the WB and the GOSL, and disseminated to the public. However, the ARAP will not disclose the names of PAPs or any other personal and sensitive information to the public. The ARAP will be disclosed at SCDP’s web site (www.scdp.lk/scdp/) as well as World Bank InfoShop after getting clearances from the Wrold Bank and links will be published on public media.

Maintaining Information Profile

56. The PIU/Kandy will store all information gathered during the preparation stage of the ARAP in a database and will be updated in periodic intervals with information gathered during project implementation and monitoring.

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G. Grievance Redress Procedure and Institutional set up 57. A Grievance Redress Mechanism (GRM) consists of institutions, instruments, methods and processes by which a resolution to a grievance is sought and provided. Grievances are inevitable when complex projects are implemented, and PAPs or the general public should be provided with an institutionalized GRM to enable them to report their grievances and obtain redress within a reasonable time frame. The SCDP will establish a project based multi-tier grievance redress system which is described below.

Field level Grievance Redress Committee (GRC) 58. A Grievance Redress Committee (GRC) will be established at the field/site level. The GRC will comprise a Social Development Officer from the SCDP/PIU, the coordinating officer appointed by KMC, Hela Bojunhala coordinating officer from the DoA, Grama Niladari of the area, Project Manager of the contractor, Resident Engineer of the supervision consultant, a representative of the women food sellers at Hela Bojun food court and Chairperson of the pola vendors society. The grievance redress committee will meet weekly, discuss and resolve grievances received. A log book will be maintained both at SCDP/PIU in Kandy and KMC to record grievances reported either verbally or in writing. Field level GRC meetings will be held at KMC. If the field level GRC is unable to resolve the grievances within one week, it will be forwarded to the next level namely the Project Implementation Unit (PIU)/Strategic Cities Development Project.

PIU level GRC 59. The PIU level GRC will comprise the Municipal Commissioner/Deputy Commissioner and the Municipal Engineer of the KMC, Assistant Project Director-Social from the SCDP/PIU, Assistant Director from DoA, chairperson from the vendors society and the team leader of the Hela Bojun food suppliers. The PIU level GRC will meet bi-monthly or more frequently depending on the number of grievances received from the field level GRC at PIU-Kandy. The PIU level GRC is responsible to resolve the grievances within a period of one week.

GRC at National Level 60. If the PAP is not satisfied with the decisions of the PIU level GRC or else they are not able to solve the grievance, it could be forwarded to the Project Director (PD) of SCDP. PMU is located in 4th floor, Sethsiripaya, Stage 01, Battaramulla. The PD will take a decision in consultation with the relevant PPAs and the PIU within one week of receiving the grievance. If PD’s decision is not acceptable to the PAP or PD is unable to give a solution for the grievances, PAP can appeal to the Independent Grievance Panel (IGP) established at the Ministry of Megapolis and Western Development (MoM&WD).

Independent Grievance Redress Panel (IGP) 61. The IGP comprises representatives from the Land Ministry, Department of Valuation, a lawyer, a retired senior government officer, and a representative of a recognized Civil Society

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Organization and/or a person proposed by the PAPs. If the decision of the IGP communicated by the Secretary MoM&WD is not acceptable to the PAP, he/she can have recourse to legal action. 62. The PAPs will be informed of the grievance redress procedure during consultation sessions, and through the distribution of leaflets and display boards placed in public places. A proper grievance recording system will be introduced at all levels in the system, and a monthly report will be prepared by the social unit/PIU . A Grievance recording book will also be maintained at the site office of the supervision consultant, office of the contractor and the PIU. The following contact details will also be provided to the PAPs and the general public.

Project Implementation Unit Ms. M. Ihalagedara Mr. Thilak Wickramasinghe Social Officer Assistant Project Director (Social) Strategic Cities Development Project Strategic Cities Development Project Project Implementation Unit Project Implementation Unit 466/50,Piachaud Garden 466/50,Piachaud Garden Kandy. Kandy. +94812233800 +94812233800 +94 0718735928 +94 718188150 Email;[email protected] Email; thilakwickarmasinghe @yahoo.com Kandy Municipal Council Mr. Chandana Tennakoon Municipal Commissioner Kandy Municipal Council Kandy. +94 812222275 Project Management Unit Mr. Pradeep Hettiarachchi Mr. Anura Dassanayake Deputy Project Director (Social) Project Director Strategic Cities Development Project Strategic Cities Development Project 4th Floor, Sethsiripaya -Stage 1, 4th Floor, Sethsiripaya -Stage 1, Battaramula. Battaramula. +94 11 2887320 +94 11 2887320 +94 11 2887321 +94 11 2887321 +94 71 4398678 +94 77 7666924 [email protected] [email protected]

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H. Arrangements for Monitoring 63. The Project will establish a monitoring and reporting system for ensuring efficient and effective implementation of the ARAP. The implementation of the ARAP will be monitored through an internal monitoring system carried out by the Social Unit of the PIU, PMU and KMC together with other component leaders of the SCDP. The Ministry of Megapolis and Western Development will also monitor the implementation progress of the subproject at regular intervals. There will be three levels of monitoring. 64. Field level monitoring: - The Social Development officer of SCDP and the coordinating officer of KMC together with a representative of the supervision consultant will monitor the implementation status of SIMP at the field level. Fortnight meetings will be conducted with the contractor to review the progress. The log book and the grievance register will be regularly reviewed and updated as per the observations from the field level monitoring. 65. PIU level monitoring: The DPD/Kandy and APD/Social in PIU together with the Municipal Commissioner and Chief Engineer from KMC will monitor the overall implementation of the ARAP in monthly meetings conducted. The monitoring results will be documented and shared among relevant stakeholders. 66. National level monitoring: The Project Director/Deputy Project Director (Social) will monitor the overall safeguards management of the subproject through review of monitoring reports submitted by the preceding two levels, subproject’s progress reports and field level inspections. 67. The monitoring process will be guided by a set of indicators formulated to measure the processes, outputs and outcomes/impacts as presented in Table 8.

Table 8: Monitoring Framework

Monitoring Monitoring Source of Indicators Level Area information Processes & Conduct of  Number of individual and group consultations  Consultation inputs consultations conducted with PAPs and other stakeholders records  No. participants at consultations  ARAP  Consultation feedback incorporated into subproject  Final technical designs and ARAP designs Grievance  Multi-tier GRM established  Grievance Redress  No. grievances received register Mechanism  No. grievances resolved Relocation  Consensus for relocation  Project sites  Completion of physical infrastructure construction & progress service facilities reports  Allocation of spaces for vendors and food suppliers at  Monitoring relocation sites reports  Transitional support for PAPs during relocation  Publicity campaign on relocation  Monitoring of relocation process

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Monitoring Monitoring Source of Indicators Level Area information Traffic  Approved traffic management plan  Traffic plan Management  Deployment of police officers along EKM during pola  Monitoring plan days reports  Complaints on traffic management  Grievance record Rooftop site  Rooftop site cleared  Project progress reports Mitigation  SIMF implemented  Monitoring measures  Safeguards are in compliance reports Outputs Relocation  175 venders relocated at EKM  Project  40 food suppliers and 7 helpers relocated in the progress temporary structure reports  Operations of pola and food court started  Monitoring  Customer base remain intact reports  Garbage disposal, water, sanitation, electricity  Grievance facilities maintained effectively records Rooftop site  Rooftop site is free of encumbrances  Project cleared  Rooftop site handed over to contractor progress  Civil works on Rooftop started reports Outcomes/i Status of  Income levels of pola vendors and food suppliers  Monitoring mpacts relocated remain same/increased reports PAPs  No. vendors and food suppliers remain unchanged Developed  76 cubicles tendered to small-scale artisans  Monitoring Rooftop  Small scale artisans established their business reports complex operations  Open theatre is regularly used for cultural and social events  Play area is regularly used by children  Hela Bojun food court is reestablished at the new Rooftop complex  Increased revenue to KMC  Rooftop facilities and services are effectively maintained

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I. Resettlement Budget

68. The budget for ARAP implementation includes the costs of providing alternative relocation sites, structures and other required facilities for the affected vendors and food suppliers, conducting an information communication campaign and operations of the grievance redress system for the project and monitoring of ARAP implementation. The total budget for ARAP implementation is LKRs 21.525 million which is equivalent to US $ 0.143 million (at an exchange rate of 1US $= LKRs 150). 69. The budget for the implementation of ARAP will be largely covered with WB funds. The construction cost of the pola at EKM is estimated at LKRs. 15 million and the cost will be covered under the bank approved procurement plan of SCDP (Procurement activity number- SCDP/WB/WK/KD/20). The construction of the semi-permanent structure for the temporary relocation of the food court is estimated at LKRs 3.328 million and the cost will be covered under the Municipal Rooftop Car Park subproject.

Table 9: Resettlement Budget

Total Total Item No Unit LKR/Unit LKR US $ Planning sessions for pola vendors and food

2 No 2,500 5,000 33 suppliers to work out procedures for relocation

for Printing leaflets for awareness raising 1 No 5,000 5,000 33

relocation

Preparation programs (IEC Materials)

Construction of the new pola at EKM 1 No 15,000,000 15,000,000 100,000 Construction of temporary structure for food 1 No 3,328,825 3,328,825 22,192 court

Repairing of existing toilet block near Laksala 1 No 40,000 40,000 267 building for temporary food court

Repairing of existing toilet block at the EKM. 1 No 40,000 40,000 267

Relocation Standing umbrellas for pola vendors 1 No 100,000 100,000 667

Display notice boards to inform customers on 1 No 5,000 5,000 33 the new relocation sites

Grievances Redress operations 10 No 2,500 25,000 167

Monitoring ARAP 18 months 25,000 450,000 3,000 Livelihood assistance if unforeseen impact occurred (10% of relocation assistance and 1,899,883 12,573 Other expenses other expenses cost) Sub Total 20,898,708 139,325

Administration Cost 0.5% Lump sum 104,494 697

Contingency 2.5% 522,468 3,483 Grand Total 21,525,669 143,504

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Annexures

Annex 1: List of Pola/Fair vendors

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Annex 2: Approval Letter from KMC to Relocate Pola vendors at EKM

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Annex 3: Consent letter from KMC- Traffic Committee (For the deployment of police officers to manage traffic movement during Pola days at EKM)

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Annex 4: Consent letter from Bogambara Stadium Authority (For use of vehicle parking space at the Bogambara Stadium for Pola vendors at EKM)

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Annex 5: Template Agreement between DoA and KMC for Operating Food Court at the Rooftop

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Annex 6: List of Hela Bojun Food Sellers

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Annex 7: List of Hela Bojun Food Assistants

Annex 8: Consent letter from KMC for Re-establishment of Hela Bojun Food Sellers

(for Re-establishment of Hela Bojun Food Sellers from Temporary Place to Municipal Car Park - Rooftop after completions the construction works)

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Annex 9: Technical Designs of Temporary Food Court

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Annex 10: List of Participants at Various Consultation Meetings

Group Consultation with Hela Bojun food Court Sellers Date: 4th January 2017 Venue: Deiyannewela Community Hall

No. Name Gender status 1. M.G.G. Kamalawathie Female 2. Modesta Prinsli Female 3. Samathi Niranjala Female 4. Kumuduni Swarnalatha Female 5. Rohini Kusumalatha Female 6. Anoma Dhamayathi Female 7. Lakmali Wasanthi Female 8. G.K.M. Manel Senevirathne Female 9. Mallika Herath Female 10. P.A.G. Jayanthi Mala Female 11. G.M. Beby Nona Female 12. Keerthi Sri Wijeysinghe Male 13. W.A.K.D.R. Bandulasena Female 14. U.N. Madumali Subudhika Female 15. S.J.J. Bandara Male 16. M. Thamara Deepika Female 17. K.H. Shiroma Dhamayanthi Female 18. Chalani Wathsala Thennakoon Female 19. Padamali Female 20. A.G. Kusumawathie Female 21. Pradeep Hettiarachchi Male 22. Mahesha Ihalagedara Female 23. Thilak Wickramasinghe Male 24. S.S. Gunasekara Female 25. N.P. Wimalasena Female

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26. P.G. Anusha Kumari Female 27. Shiromi Chandrika Kumari Female 28. Deepani Kumarage Female 29. H.M. Shirani Female 30. J.V. Nandani Godagama Female 31. D. Thilakamala Female 32. E.V. Savithri Karunarathne Female 33. Dinuka Jayasinghe Female 34. D.m. Wasanthi Dissanayake Female 35. Gamage Renuka Female 36. Padma Ekanayake Female 37. N.G. Anusha Shyamali Female 38. D.M. Indrani Female 39. D.C.S. Wickramasinghe Female 40. Pradeep Hettiarchchi Male 41. S.J.J. Bandara Male 42. W.A.K.D.R. Bandulasena Female 43. Thilak Wickramasinghe Male 44. Mahesha Ihalagedara Female

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Group Consultation with Hela Bojun food Court Sellers Date: 3rd November 2016 Venue: Deiyannewela Community Hall No. Name Gender status 1. S.S. Gunasekara Female 2. G.V. Nandawathi Godagama Female 3. Padma Ekanayake Female 4. D. Thilakamala Female 5. K.A.N. Priyangika Female 6. D.C.S. Wickaramasinghe Female 7. D.M. Indrani Female 8. N.G. Anusha Shyamali Female 9. C. Dinuka Jayasinghe Female 10. Amila Weerasinghe Female 11. D.M. Wasanthi Dissanayake Female 12. M.M. Shirani Kumudu Kumari Female 13. P.G. Anusha Kumari Female 14. N.P. Wimalasena Female 15. A.G. Kusumawathie Female 16. Gamage Renuka Female 17. Thamara Deepika Female 18. Shiromi Chandrika Kumari Female 19. Niroshani rajanayake Female 20. K.M. Nandawathie Female 21. Sarika Deepani Kumarage Female 22. U.G. Priyanka Damayanthi Female 23. M.K. Maheshwari Female 24. U.G. Pushpa Priyanthi Female 25. K.H. Shiroma Damayanthi Female 26. H.A.G.U.Mallika Female 27. Lakmali Wasanthi Female 28. W.K. Swarnalatha Female

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29. Samanthi Niranjala Samarasekara Female 30. H.A.G. Diwka Manel Female 31. Modeshta PrinPrindle Female 32. S.M. Neena Padmakanthi Kumari Female 33. Manel Rupalatha. H. G Female 34. Rohini Kusumalatha Female 35. M.P.G. Kamalawathie Female 36. Chalani Thennakoon Female 37. Anoma Dhamayanthie Female 38. Inoka Weerasooriya Female 39. S.T.J. Bandara Male 40. R.P. Kasthuriarchchi Female 41. G.B. Thalgahagoda Male 42. K.K.A. Madumali Female 43. S.H.A. Ashraff Male 44. T. Wickramasinghe Male 45. I.M.M.K. Ihalagedara Female 46. D.M.J.K. Dissanayake Male

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Group Consultation with pola vendors Date: 24th October 2016 Venue: E.L. Senanayake Children’s Library No. Name Gender status 1. M.G. Podi Bnada Male 2. W.M. Piyasena Male 3. S.R. Munasinghe Male 4. D.M. Abeyrathne Banda Male 5. H.M.U. Jayathilake Male 6. M.M. Bandara Manike Female 7. A.H.G. Rathnasiri Male 8. E.W.G. Ariyadasa Male 9. K.A.L. Nimal Kumara Male 10. Chanaka Galapokuna Male 11. H.M. Appuhamy Male 12. E.M. Wijerathne Male 13. R.M. Rambanda Male 14. W.L. Jayawardhane Male 15. W.M.M.K.B. Wijesinghe Male 16. P.B. Ekanayake Male 17. R.M. Ranbanda Male 18. S. V. Sunil Bandara Male 19. T.G. Wasantha Kumara Male 20. Mahinda Pushpakumara Male 21. W.R. Yasarathnevida Male 22. A.G. Rathnasinghe Male 23. A. W. Jayasinghe Male 24. M.M. Hemawathie Female 25. H.M. Karunawathie Female 26. N.N. Chalana Male 27. M.M. Sameera Chathuranga Male 28. J.M. Somawathie Female

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29. R.P. Susilawathie Male 30. R.P. Chandralatha Male 31. G.G. Malani Male 32. A.P. Gunawathie Female 33. A.G. Rosalin Nona Female 34. R.G. Ariyawathie Female 35. W.L. Jayarathne Male 36. Sriyawathie Munasinghe Female 37. Anuradha Nuwan Perera Male 38. D.D. Anil Kumara Male 39. L.M. Jayarathne Banda Male 40. M.G.R. Rambanda Male 41. W.M. Nimal Weerasekara Male 42. B.G.G. Dhanasiri Male 43. A.M.P.I. Prasad Male 44. A.M.P.I. Asen Male 45. Lalith Hemachandra Male 46. W.H.M.K.B. Wijeysinghe Male 47. S.K. Herath Male 48. A.G.L. Ananda Male 49. K.G. Punchirala Male 50. P.G. Upul Kumara Male 51. D.K. Dhanapala Male 52. M.G. Rathnayake Male 53. M.S.M. Ramzi Male 54. D.N.G.R.U. Kumara Male 55. T.Y.G. Kulathunga Male 56. E.G. Wilbert Male 57. G. Asela Chandrasiri Male 58. G. Tudor Perera Male 59. G.V. Dharmasiri Male 60. R.M.S.K. Kumara Male 48 IMPROVEMENT OF ROOFTOP OF THE MUNICIPAL CAR PARK

61. K.M.D. Nishantha Male 62. K.A.L.P.S. Kumara Male 63. E.A. Roshan Majula Male 64. A.M.P.M. Gamini Male 65. A.M.P.E. Prasad Male 66. A.M.A.A. Abeyweera Male 67. M.W.A. Shansa Male 68. Ashoka Shantha Manawadu Male 69. W.P. Abeysinghe Banda Male 70. W.G. Gunapala Male 71. K.M. Rathnayake Male 72. W.R.M. Thilakarathne Male 73. V.G. Sarath Kumara Male 74. A.G. Gunarathne Male 75. A.C.M. Thilakarathne Male 76. T.H. Lal Amarageewa Male 77. M. Lal Jayantha Male 78. R.M. Sri Palitha Male 79. H.M.A.G. Gamini Wijesekara Male 80. S. Herath Male 81. K.M.D.S. Ekanayake Male 82. A.G. Upali Rajarathne Male 83. K.C.A.K. Gunasinghe Male 84. Saliya Ranaweera Male 85. S.I.K. Karunarathne Male 86. H.R. Nilantha Senadheera Male 87. M.W. Mahesh Chandrakumara Male 89. A.G. Jayasena Male 90. K.A. Nalin Krishantha Male 91. K.P. Sunil Premarathne Male 92. E.D.K. Perera Male 93. R.P.G. Gunawardhane Male 49 IMPROVEMENT OF ROOFTOP OF THE MUNICIPAL CAR PARK

94. P.G.N.J. Jayathilake Male 95. W.G. Samantha Piyanandana Male 96. R.G. Nimal Rupasinghe Male 97. M.R.S. Karunathilake Male 98. H.P. Piyarathne Male 99. P.G. Thilakarathne Bnada Male 100. P.G. Amarasena Male 101. U.V. Gunathilake Male 102. R.G. Rjeewa Lasantha Male 103. W.M.L. Warnasooriya Male 104. D.G.A.D.B. Jayarathne Male 105. D.G. Chinthaka Anuradha Jayarathne Male 106. Lal Dharamasiri Male 107. G.P. Ariyarathne Male 108. G.P. Gunathilake Male 109. A.G. Ranjith Dasanayake Male 110. H.M. Nilmini Herath Female 111. G.W. Seewan Male 112. A.M.C.K. Aragoda Male 113. H.M. Ananda Herath Male 114. W.I. Lal Prasanna Male 115. Kanthi Kapuge Female 116. R.M. Rambanda Male 117. P.B. Abeysinghe Male

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Group Consultation with Pola vendors Date: 13th September 2016 Venue: Municipal Car Park -Rooftop

No. Name Gender status 01 W.P.Abeysinghe Male 02 R.M. Satharasinghe Male 03 B.P.Jayarathne Male 04 K.C.A.L.Gunasinghe Male 05 G.W.Steewan Male 06 Chals Appuhami Male 07 H.G.Kumara Senarathne Male 08 Quvintan Weerasekara Male 09 Jagath Kumara Jasundara Male 10 M.G.Ratnawathi Female 11 Chanaka Galpokuna Male 12 Lal Ananda Male 13 A.H.G.Ransiri Male 14 W.M.Piyasena Male 15 W.G.Gamini Wickramasinghe Male 16 N.G.Siriwaradana Male 17 I.W.Sugathadasa Male 18 Gamini Sumathipala Male 19 R.V. Rupasinghe Male 20 Mahinda Abewardana Male 21 D.P.W.W.Ekanayake Male 22 W.G.Samantha Piyanandana Male 23 M.P.Podibanda Male 24 L.G.Keerthisinghe Male 51 IMPROVEMENT OF ROOFTOP OF THE MUNICIPAL CAR PARK

25 K.P.S.Premarathne Male 26 H.G.Wickramasinghe Male 27 G.G. Sunila Male 28 P.G.Thilakarathne Bandara Male 29 H.P.Piyarathne Male 30 M.G.Rathnayake Male 31 R.G. Nimal Karunarathne Male 32 Upali Male 33 K.G.Punchirala Male 34 H.M.Appuhami Male 35 B.A.G.Martin Male 36 P.G.Ariyarathne Male 37 T.M.Gunarathne Thennakoon Male 38 Vithanagamage Chandrawathi Female 39 Somarathne Male 40 H.P.Premarathne Male 41 N.P.Weerasooriya Male 42 L.M.Thilakarathne Banda Male 43 W.I.Lal Prasanna Male 44 D.G.Nimal Siri Karunathilake Male 45 D.M.Tikiribanda Male 46 T.Y.B.Kulathunga Male 47 D.M.Aberathne Male 48 W.G.Upali Jayarathne Male 49 N.K.S.Jayasooriya Male 50 R.M.T.G.Dasanayake Male 51 S.M.Weerasinghe Male 52 R.M.S.K.Kumara Male 53 A.G.Gunarathne Male 54 H.M.Senawirathne Male 55 R.M.G.G.Mudiyanse Male 56 M.M.Rambanda Male 52 IMPROVEMENT OF ROOFTOP OF THE MUNICIPAL CAR PARK

57 Nimali Weerasekara Female 58 L.Y. Gunarathne Male 59 T.H. Lal Amarajeewa Male 60 K.A.L.Nimal Kumara Male 61 M.R.S.Karunarathne Male 62 M.Lal Jayantha Dissanayake Male 63 W.G.Gunapala Male 64 B.P.G.D. Balasooriya Male 65 J.W.R.Samaranayake Male 66 B.G.Dayawathi Female 67 A.M.Ranbanda Male 68 E.G. Wilbat Male 69 Gamini Wickramasinghe Male 70 Shantha Wickramasinghe Male 71 H.G.Mahinda Pushpakumara Male 72 G.Tiuder Perera Male 73 G.Asela Perera Male 74 B.G.P.Karunarathne Male 75 A.G.Gunathilaka Male 76 K.M.Senavirathne Male 77 W.P.Senavirathne Male 78 M.G.Sunitha Ranjani Female 79 W.R.M.Wijesinghe Male 80 K.G.Dharmadasa Male 81 S.G.Upali Rajarathne Male 82 W.G.Ariyarathne Male 83 T.D.Bebinona Female 84 Upali Karunarathne Male 85 A.M.C.N.Aragoda Male 86 B.G.Amarasena Male 87 S.Herath Male 88 T.M.Ranasinghe Banda Male 53 IMPROVEMENT OF ROOFTOP OF THE MUNICIPAL CAR PARK

89 R.P.Chandralatha Female

90 Ranjani Ekanayake Male

91 P.A.Sugathapala Male

92 T.M.P.Thennakoon Male

93 W.G.Lalith Somachandra Male

94 G.B.Manel Male

95 P.B. Abeykoon Male

96 M.M.Gunarathne Male 97 P.G.Gunathilake Male 98 Dammika Wijesundara Male 99 W.L.K.Weerasinghe Male 100 K.G.Rosalin Nona Female 101 R.G.Ariyawathi Female 102 P.G.Nimal Karunathilake Male 103 W.Premalal Male 104 E.M.Sarath Ekanayake Male 105 W.A.Jayasena Male 106 W.H.M.K.B.Wijesinghe Male 107 Unknown 108 Unknown

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Group Consultation with Hela Bojun food Court Sellers Date: 12th May 2016

No. Name Gender status 01 N.G.Anusha Shyamali Female 02 U.G.Shiromi Chanika Kumari Female 03 P.G.Anusha Kumari Female 04 G.V.Nandani Female 05 K.A.M.Priyangika Female 06 R.M.A.Niroshani Rajanayake Female 07 Gamage Renuka Female 08 K.M.Nandawathi Female 09 Amila Weerasinghe Female 10 Thilaka Mala Female 11 R.V.S.Karunarathne Female 12 Padma Ekanayake Female 13 Chathurani Dinuka Female 14 Maheshwari Female 15 U.G.Priyanka Damayanthi Female 16 H.A.G.U.Mallika Female 17 K.K.W.S.Sandamali Female 18 H.G.Manel Rupalatha Female 19 A.G.Kusumawathi Female 20 M.A.Modasta Female 21 Samanthi Niranjala Female 22 P.A.G.Jayanthi Mala Female 23 R.W.Kumuduni Female 24 M.T.G.Kamalawathi Female 25 K.H.S.Damayanthi Female 26 G.M.Bebinona Female

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27 Anoma Damayanthi Female 28 G.K.M.Manel Senavirathne Female 29 K.G.Rohini Kusumalatha Female 30 H.A.G.V.Mallika Female 31 Chalani thennakoon Female 32 D.M.Indrani Female 33 Nilukshi Pushpika Female 34 Shalika Deepani kumarage Female 35 D.M.Wasanth Menike Female 36 K. Pushpa Female 37 Shirani Kumudu kumari Female

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Individual Consultation with shop owners near the Laksala building Date: 28th November 2016 Venue: Sanjaraja Mawatha No. Name Gender status 1. Indrani Wickramarathne Female

Individual Consultation with host community of Ehelepola Kumarihami Mawatha Date: 22nd November 2016 Venue: Ehelepola Kumarihami Mawatha No. Name Gender status 1. S. Sanka Male 2. A. Thannage Female 3. S. Lester Female 4. Lakmini Mendis Female 5. Rusira Chathuranga Male

Individual Consultation with pola customers Date: 18th November 2016 Venue: Municipal Car Park - Rooftop, pola No. Name Gender status 1. Randiwela Male 2. Fathima Ilma Female 3. Gamini Ekanayake Male 4. W.M. Nawarathne Male 5. Dissanayake Male 6. Wilamuna Male 7. Biso Manike Female 8. Bandaranayake Male 9. Unknown Male

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Individual Consultation with host community of Ehelepola Kumarihami Mawatha Date: 15th November 2016 Venue: Ehelepola Kumarihami Mawatha No. Name Gender status 1. Thushara Kadanaarachchi Male 2. Jayantha Majuala Male 3. K. Leelawathie Silva Female 4. N.K. Herath Male 5. Rev. Gallalle Soratha Male 6. W.G. Nawarathne Bandara Male 7. S. Wimalani Female 8. K. Jebar Pakium Female 9. Dassanayake Male 10. M. Subramanium Male 11. M. Ramakrishnam Female 12. Anusha Kiriwandala Female 13. Bala Sarasawathie Female 14. Dhanapala Female

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Annex 11: Summary of Consultations Outcomes

Type of Date Participation Issues/Matters discussed Feedback from the PAHs/Stakeholders consultation -The officers expressed their blessings to the Kandy City Development initiatives of the SCDP, specially the development of the Roof Top as well as organize venders as a formal society during the consultation they believe. Office Bearers of the 17.05.2016 Group Vendors Society -The society chairman requested to provide a suitable permanent location (05) -Explained the SCDP its objectives for them in continuation of the pola. and prioritized sub projects in Kandy -The secretary requested to conduct an awareness program for all the City. vendors. -Explained the components of the sub A vender asked that “when developing a place people should have to face project and its objectives difficulties. Where we should go? APD/social explained that the two -Need of conducting a socio economic alternative places identified Ehalepola Kumarihami Mawatha where the survey of all vendors and support pola was being held previously and Aluthgama Sri Dhammananada needed from the Vendors society Nahimi Mawatha . Another vendor said that we are moving one place to 13.09.2016 Group 108 roof top vendors -Alternative places identified for the another from time to time, still we do not have a permanent place for the vendors to be relocated pola. This roof top is also creating difficulties for them specially during the rainy days. The surface gets flooded and customers reluctant to buy vegetables and there is no proper access for the disabled people. The SCDP staff explained that these concerns will be considered for the new design. Municipal The MC explained Ehalepola The chairman of the Vendors society appreciated the KMC involvement to commissioner (MC), Kumarihami Mawatha, the permanent take necessary steps to address the difficulties faced by the pola vendors. 24.10.2016 Group Chief place for the pola. Also explained the Also expressed the willingness of the vendors to shift to the new place— Engineer/KMC facilities to be provided in the new EKM where the pola had been held for 15 years. Accountant/ KMC, place such as a shelter, upgraded

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SCDP staff and 150 permanent floor, drinking water His feedback was that new traffic arrangement will be put in place in the vendors facilities, toilet facilities and vehicle new site. The commissioner explained the traffic management during two parking facilities. Also ensured that a pola conducting dates. Also said that this will be presented to the traffic reasonable space will be allocated for committee for approval. the present vendors, an identity card with a uniform will be provided. Also One vendor questioned what is the exact date for relocating them in the new ensured that the roof top constructions place. The MC said that it will be at the end of March,2017. will be started once the vendors are able to restart their normal business in the new place. Finally, the MC explained the new garbage disposal system in the new place. The vendors were requested to bring their staffs and clean as much as possible and always use the dustbins that will be provided by KMC solid waste management unit. Municipal Engineer explained the design of the new place. The Commissioner explained to food court workers about temporary shifting places and what kind of facilities to be provided, further explained they expect there would be more customer in this propose site it will help to 47 Hela bojun food Workers requested to ensure their livelihood because this income is their 22.11.2016 Group increase their income however sellers main income source. commissioner informed them there would not be possible to accommodate all venders to gather in one shift, in temporary food court that possible to accommodate only maximum number 14 workers Also ensured the 60 IMPROVEMENT OF ROOFTOP OF THE MUNICIPAL CAR PARK

alternative solution for this issues specially they will consider worker’s income SCDP Staff; APD/Social, Two Social officers, One Explained the objectives of the SCDP, technical officer Mr. components of the roof top Thalgahagoda from development and its objectives, KMC , Assistant 03.11.2016 Group visualized 3D roof top documentary. Director and agriculture officer Then explained the drawing of the from Department of structure to be constructed at the Agriculture -Forty temporary relocation site. two women food sellers 08.08.2016 Group Hon. Ministers Explained the status of the roof top Minister Kiriella questioned that the roof top was kept reserved for the Partale Champika, development including the component construction of a conference hall providing spaces for welcoming Laksman Kiriella, of the design. international delegates coming to Kandy. The Municipal Commissioner S.B. Dissanayake, pointed out that the KMC proposal is to construct the conference hall on Chief Minister/ the land where the DS library is currently situated. They requested from Central Province, the SCDP to get the design done for the conference hall. parliament member Lucky Jayawardana Ananda Aluthgamage and other district parliament members, provincial ministers and members. Senior

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Government officers of Kandy in the presence of the Government Agent. 12.10.2016 Group Members of the Explained the objectives of the The committee member’s suggestions were: The roof top needs to be consultation Heritage Committee proposed project, described the design greened properly with natural plants, what are the plants selected, it was detailing the components of the roof top requested to allocate sufficient accessibility to the roof top. development. 29.09.2016 Group Municipal Design consultant explained the final The MC and the staff proposed few suggestions to rearrange the places for consultation commissioner, Chief design to the participants. the Kids zone and Hela Bojun Hala. Also suggested to provide in and out Engineer, Architect accessibility sufficiently for the roof top, including by obtaining the needed

and other officers of equipment to the stall and open theatre. the KMC 17.10.2016 Group Steering committee Explained the design incorporating the After having a deep discussion, it was decided that it would be essential to consultation members (UDA, changes proposed at the previous provide a suitable place for the pola vendors. RDA, KMC, Police consultations. Department, TTL from the World Bank attended). 17.10.2016 Group Hon. Explained final design of the Roof Top Governor asked the commencement date and completion date, requested to consultation Governor/Central Development, visualized 3D video complete the project on time and agreed to extend any assistance required Province, Governors program. for the project. Also informed that regular monitoring will be done by the Secretary, Governor. Secretary/Ministry of Transport, Municipal Commissioner, Chief Engineer/KMC,

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Chairman /Central Transport Authority

26.10.2016 Individual Municipal Finding suitable locations for The MC provided Ehalepola Kumarihamy Mawatha for relocation for pola Commissioner/KMC relocation of pola vendors, and and land space in front of the lake for shifting food court temporary relocation of roof top food court. 30.10.2016 Individual Mr. Palitha Preparation of drawing and cost Obtained a drawing and cost estimate for the construction of structures at Abeykoon estimate for relocation site of the pola Ehalepola Kumarihamy Mawatha(EKM). Chief Engineer/KMC 5.11.2016 Individual Miss Guruge, Explained the proposed shifting of pola The Manager requested that allowing staffs inside the stadium as it Manager/ vendors back to the EKM. Requested happened in the past be avoided. She agreed to provide the parking space Bogambara the permission for parking vendors’ of the stadium for the vehicles of the pola vendors during Sundays and Stadium vehicles inside the Parking area of the Fridays. Bogambara stadium. 5.11.2016 Individual OIC/Traffic Explained the proposed pola relocation He explained “As per the traffic committee’s decision recently made, the Police/Kandy City to the EKM and discussed the traffic traffic diversion from the wales park junction resulted using the EKM by related issues in connection with the doctors and ambulances. If one lane is kept for the traffic movement, above morning hours of two days would not lead to a bad traffic problem. That can be managed by the traffic Police. 30.11.2016 Individual Provincial Explained the shifting of the pola to The borehole testing and soil investigation are in progress. The project is Director/RDA the EKM and discussed any impact with expected to commence in 2019. It has not yet been identified whether the the proposed exit of the underground exit location of the tunnel will be close to the Bogambara Ground or not. tunnel coming from Thennakumbura. (This project is under conceptual designing stage and Project staff consulted RDA officials. The RDA pointed out that the EKM will not be impacted due to the underground tunnel)

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02.12.2016 Group Dr. Chandana Explained the objectives of the SCDP There are 400 to 500 patients coming daily to the clinic as two groups; one Wickramasinghe, and its activities in progress, and in the morning and other group in the afternoon. The patients are normally Officer in charge projects to be planned. Also explained not used to coming to the clinic through the EKM and the 30 doctors and and three office the objectives and components of the other support staff except few use the Hospital road to come to the clinic. staff, Chest Clinic, development of car park roof top. Also Generally, patients come by 200 small vehicles, these vehicles also use the Bogambara explained the pola being taken back to Hospital Road. There were no serious concerns with the pola operating the EKM once again with improved previously in the same place. But it would be important to make facilities. arrangement to use one lane of the road for emergency ambulance movement and doctor’s vehicles coming through the EKM. 09.12.2016 Group Traffic Committee Explained the proposed relocation of UDA official asked about the structures to be constructed. ME/KMC Consultation of the KMC. pola vendors to EKM and proposed explained the proposed design includes concreting the base of the walk Officials attended traffic Management Plan. Also away with a shelter. Also the UDA official asked if a shelter will be used were, the Municipal explained the design of the alternative to cover a portion of the carriage way? The CE/KMC said that the shelter Commissioner, location covers only the walk way. Traffic Police asked that the while the vendors Municipal Engineer, are kept on the walk way, the customers will have to use the portion of the Deputy carriage way. The CE/KMC said one lane will be barricaded for the Commissioner, customers’ safety. The Commissioner explained the traffic plan to be Chief Accountant proposed during two pola dates. He also assured that no activities will be from KMC, Senior allowed on the walk way during other days of the week. After having the Superintendent of discussion, the traffic committee approved the proposal subject to Police, Four Traffic following decisions. Officers In-charge, 1. Approved the EKM to be used as the pola. Chief Engineers from RDA and 2. Approved the traffic plan for one-way traffic from Hospital road to PRDA, Deputy Bogambara Junction during pola days. Director/UDA, Ceylon Transport Board, Provincial transport Board

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Annex 12: Photos Taken During Consultations

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Annex 13: Social Impacts and Mitigation Plan (SIMP)

Adverse social Implement Time Monitoring No Mitigation Measures Location/ Place Impacts ing Cost Frame 01 Disturb Access-Temporary Impact  Construction work has been planned to avoid damages to 1. Rooftop entrance from Contractor’ During PIU/KMC Pedestrians and the pedestrians and General public, covering the entire site including George E. Silva Park, s cost Constructi visitor of the two entry point of the roof top. connectivity main on Park(through the over  Provide sign boards for pedestrians to inform construction works entrance through over and alternative available access roads, thorough KMC Car Park bridge) are walking bridge to the rooftop Level 4 and Sri Wickrama Rajasinghe Mawatha, through the across the Roof Top footsteps of under pass of Kandy lake spill. 2. Entrance of Laksala to reach Kandy Lake  Most sensitive area has been planned to place more signing building from lake side

side (Laksala) and board and other visibility items 3. Behind the public Mosque Road The  Special care will be taken wherever the community sensitive library building, near the places will be areas Torrington bus stand

 Near the main entrance of KMC car park Consult visitors and interrupted during the 4.Main entrance of the pedestrians regarding operating hours and influencing this in construction period. roof top work schedules

 Special traffic arrangement with traffic police-Kandy to avoid 5. Along the EKM

disturbances for doctors’ quarters during peak hours of

construction of pola @ EKM

Entrance from Laksla Building (Kandy Lakeside)

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Adverse social Implement Time Monitoring No Mitigation Measures Location/ Place Impacts ing Cost Frame

02 Pedestrians Safety Issues- Temporary Impact  Contactor must comply with the provisions in Health and Safety Safety of the PIU/KMC regulations under the Factory Ordinance with regards to During Pedestrians, public Site & contractor’s provisions of health and safety measures, amenities at work N/A Constructi and workers during vehicle yard places. on constructions of Roof  Alarm warning to the pedestrian, visitors and workers using sign Top car park Work site and main boards, barriers, fence, band tape, etc.… entrances of the roof top  Provide require publicity for the new construction for pedestrian Contractor’ and entrance from -Do- and workers those who are using construction site s Cost George E de Silva park -Do- Laksala side, EKM  Ensure appropriate safety equipment, tools and protective

clothing are provided to workers and that safe working methods -Do- -Do- -Do- are applied. -Do-  A safety inspection checklist should be prepared taking into Sites, contractor’s consideration what the workers are supposed to be wearing and Vehicle yard & Labor During monitored during specific construction activities. camps constructi  Ensure basic emergency aid service is in place in the work site on/  Ensure training of basic health and safety be provided to the N/A Periodic work force prior to commencement of construction where monitorin emphasis on all the above critical factors are emphasized g  Clear work camp sites after use and reinstate with vegetation -Do- -Do- 03 Traffic Congestion- Temporary Impacts

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Adverse social Implement Time Monitoring No Mitigation Measures Location/ Place Impacts ing Cost Frame

Due to, transporting  Traffic management plan should be prepared and get Main entrance and other Contractor’ During s Cost Constructi materials and approved from the traffic management committee of the KMC roads of the roof top car PIU/KMC on workers, existing park and EKM

traffic congestion would be further aggravated at the Mosque road(Main entrance of Roof Top) during the peak hours

Main entrance of the Roof Top Car Park

04 Shifting of Common and Private Utilities- Permeant Impact

Shifting of Common  The replacement and relocation of common utility services Project All the construction site Utility Services anticipated, prepare inventory of utilities at proposed sites with N/A Planning -Do- of roof top assistance of service providers Stage  Arrange for service providers to attend to the construction site Contractor immediately, any accidental damage to supply the service without When needed -Do- -Do- any interrupt for entire building cost  Ensure the compensation for unexpected structural damages due Before construction activities by Third Party Insurance Coverage Project start the Site -Do- Cost constructi on

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Adverse social Implement Time Monitoring No Mitigation Measures Location/ Place Impacts ing Cost Frame During  If any public structures are damaged (including by vibration), Insurance -Do- constructi -Do- replace the structures or compensate responsible agencies. Coverage on 05 Siting of Construction Camps, Labor Camps, Stock Yards- Temporary Impact

If construction  Care will be taken not to disturb the sensitive areas and camps, labor avoid highly urbanize area when selecting sites to locate Main entrance of During camps, stock yards, construction camps, labor camps, stock yards, vehicle Roof top and public N/A construct -Do vehicle refueling refueling areas etc. and their layout of such place should space in same locality ion areas etc. are approved by subproject supervision consultant located near  Accumulation of water due to blocking or damaging Site Contractor -Do- -Do- sensitive areas such existing drainage due to construction activities should Cost as heritage site, be mitigated by removal of debris to the dumping conservation zones yards to avoid off lowing drainage. and places of  Aware the contractor to give priority to select the labor N/A N/A -Do- -Do scenic beauty or within the project influence areas specially to avoid recreational value, erecting labor camps or any waterbody, Camps/ Yards/ Sites N/A -Do- -Do those areas may be  Frequent supervision of labors’ activities, labor welfare adversely affected. activities, and basic needs provided for labors and Social problems hygienic condition of the camps/ sites. owing to alien  Conduct awareness program to labor on hygienic status Camps/Yards Contractor -Do- -Do- labor gangs. E.g. including STD and HIV/AIDS. ’s Cost communal diseases.  Maintain the sound waste management system within the -Do- -Do- -Do- camps and the site and do not allow to dispose the garbage, waste water as well as sewerage water to open Camps/ Yards/ Site places/land

Close supervision of labors behavior not to affected others -Do- in the public highly disciplinary should be maintenance Entire construction site and yards

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Adverse social Implement Time Monitoring No Mitigation Measures Location/ Place Impacts ing Cost Frame 06 Dust, Noise and Vibration- Temporary Impact Dust, Noise and Contractor During -Do- Vibration during ’s Cost construct construction and ion night work will cause inconveniences/ disturbances to the business laces and  Follow guidelines stipulated in the Environmental Sites general publ. Management Plan (EMP)

07 Parking of Contractor’s vehicles along the Road- Temporary Impact  Contractor shall rent out suitable places for parking of vehicles Parking of vehicles Mosque road, Sangaraja -Do- -Do- -Do- used for rehabilitation works which may lead to inconvenience along the main roads MW,Aluthgama Sri travelers and the general public in the main city especially in the City Dhamma Nanda Himi area MW , Rajapihilla MW and Torinton business location and EKM

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Adverse social Implement Time Monitoring No Mitigation Measures Location/ Place Impacts ing Cost Frame

08 Social Mobility Issues- Temporary Impact Social Mobility issues N/A -Do- -Do- -Do- (community  Safeguard Officer (Social and Environment) appointed by the integration contractor need to liaise with stakeholders and build up the sensitivities) community integration. Role and responsibilities of the contractor Safeguard officer( Social& Environmental) has included the TOR herewith attached -Duration of the period 18 Months  Safeguard officer (Social and Environment) will prepare his safeguard plan after review SIMP & EMP present to the PIU  Preliminary and General

09 Occupational Health and Safety- Temporary Impact Occupational hazards which can arise from  Develop and implement site-specific Health and Safety (H&S) working in subproject plan which will include measures such as: (a) excluding public from the site; (b) ensuring all workers are provided with and use -Do- -Do- -Do- personal protective equipment (PPE); (c) H&S Training for all -Do site personnel; (d) documented procedures to be followed for all site activities; and (e) documentation of work- related accidents;

 Ensure that qualified first-aid can be provided at all times. -Do Equipped first-aid stations shall be easily accessible throughout -Do- -Do- -Do- the site

 Provide medical insurance coverage for workers -Do- -Do- -Do- -Do  Secure all installations from unauthorized intrusion and accident -Do- risks -Do- -Do- -Do

 Provide suppliers of potable water and clean eating place where -Do- -Do workers are not exposed to hazardous or noxious substances -Do- -Do-

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Adverse social Implement Time Monitoring No Mitigation Measures Location/ Place Impacts ing Cost Frame

 Provide H&S training to all new workers to ensure that they are

apprised of the basic site rules of work at the site, personal -Do- -Do- -Do- protective protection, and preventing injuring to fellow workers -Do-

 Provide visitor if visitors to the site can gain access to areas -Do- -Do- -Do- -Do- where hazardous conditions or substances may be present. Ensure also that visitor/s do not enter hazard areas unescorted  Ensure moving equipment is outfitted with audible back-up -Do- -Do- -Do- -Do alarms -Do- -Do- -Do- -Do-  Mark and provide sign boards for hazardous areas such as energized electrical devices and lines, service rooms housing high voltage equipment, and areas for storage and disposal. Signage shall be in accordance with international standards and be well known to , and easily understood by workers, visitors, and the general public as appropriate

10 Lack awareness & Gender Base Issues of Workers - Temporary Impact

Absence of enough sanitary facility for  Provide water and sanitation facilities for employees/laborers as women workers, child per IFC 2009 standards (1 toilet/15 persons) and separate -Do- -Do- -Do- -Do- labor, Wage imparity, facilities for men and women. entitlement on leave, Lack awareness of workers, Encouraging  Equal participation of women for the work shall be encouraged Local community for and ensure wage parity during the implementation of sub projects works. according to the policy in Sri Lankan Government sector -Do- -Do- -Do- -Do- recruitment, women are given equal pay for work of equal value. (This will be included in the contractual agreements)

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Adverse social Implement Time Monitoring No Mitigation Measures Location/ Place Impacts ing Cost Frame

 Prevent employing the Children under 16 years of age and employing the young persons with ages between 16 and 18 in the

dangerous jobs such as mining, excavation, operating heavy -Do- vehicles & machineries, electric works, blasting & explosive -Do- -Do- -Do- works. Prevent female workers employing for underground works.  Train employees in the storage and handling of materials which can potentially cause soil contamination & Precaution should be -Do- -Do- -Do- -Do- followed during construction  Contractor is expected to select the labor force by lottery for the local community as much as possible if the skilled people are available. Prior to recruiting the labor, the Contractor should inform the people in the surrounding area at least 5 days before -Do- the selection takes place by announcing through a public -Do- -Do- announcement system and by displaying posters in public places -Do- of the target villages (Any person within than 3 km of the work site).

 Entitlement on Leave for workers according the Shop and Office -Do- -Do- Employees (Regulation of Employment and Remuneration) -Do- N/A

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