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2019 Progress Report

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2019 Progress Report 2019 PROGRESS REPORT THE L’ORÉAL SUSTAINABILITY COMMITMENT SHARING BEAUTY WITH ALL : 03 CONTENTS L’ORÉAL’S COMMITMENT TO SUSTAINABILITY EDITORIAL BY JEAN-PAUL AGON, 04 CHAIRMAN AND CHIEF EXECUTIVE OFFICER 2019 IN FIVE KEY FIGURES 05 2020 COMMITMENTS, 2019 RESULTS 06 Innovating SUSTAINABLY REDUCING THE ENVIRONMENTAL FOOTPRINT OF FORMULAS 09 RESPECTING BIODIVERSITY 10 OPTIMISING PACKAGING 11 08 ACHIEVING ZERO DEFORESTATION 12 Producing SUSTAINABLY REDUCING CO2 EMISSIONS 14 REDUCING WATER CONSUMPTION 15 13 REDUCING WASTE 16 Living SUSTAINABLY EVALUATING THE FOOTPRINT OF PRODUCTS 18 RAISING CONSUMER AWARENESS OF SUSTAINABLE CONSUMPTION 19 17 Developing SUSTAINABLY PROMOTING ACCESS TO EMPLOYMENT AND SOCIAL INCLUSION 21 JOINING FORCES WITH SUPPLIERS TO MEET THE GROUP’S COMMITMENTS 22 PUTTING EMPLOYEES AT THE CENTRE OF COMMITMENTS 23 20 THE CARBON BALANCED PROJECT – 24 TOWARDS A LOW CARBON BUSINESS BRAZIL - L'ORÉAL DISTINGUISHED AS A MAJOR SUSTAINABILITY ACTOR REPORTING: A RECOGNISED PERFORMANCE 25 FIND OUT MORE ONLINE The pdf version of this document complies Learn more about with the requirements of ISO 14289-1 on the L’Oréal’s sustainability strategy, accessibility of online content. It has been commitments and initiatives at adapted for people with sight www.loreal.com/sharing-beauty-with-all impairments or motor disabilities. PROGRESS REPORT 2019 Sharing Beauty With All: L’Oréal’s commitment to sustainability As part of L’Oréal’s sustainability pillars: innovating sustainably, producing and co-create its initiatives. This programme, Sharing Beauty With All, sustainably, living sustainably and sharing sustainability programme, along with its launched in 2013, the Group has set growth with employees, suppliers and the strong commitment to ethics, its policy of itself a series of tangible commitments communities with which L’Oréal interacts. promoting diversity and inclusion, and its towards the end of 2020. They address all its Every year, L’Oréal measures its progress philanthropic activities (conducted with impacts and engage its whole value chain quantitatively, making its results available to the support of the Fondation L’Oréal and – from product design to distribution – everyone. By upholding its commitment to by its brands), enable the Group to including the production process and the continuous improvement, L’Oréal maintains contribute to 15 of the 17 Sustainable sourcing of raw materials. These an ongoing dialogue with its stakeholders, Development Goals defined by the United commitments are organised into four in order to share its sustainability strategy Nations in 2015. L’ORÉAL’S CONTRIBUTION TO THE UNITED NATIONS’ SUSTAINABLE DEVELOPMENT GOALS 3 Editorial 2019 was a year of new advances towards our 2020 Sharing Beauty With All goals, L’Oréal’s programme of transformation towards a more sustainable, responsible company and good corporate citizen. A year from our deadline, 2019 also enabled us to consider lessons learnt, and prepare for the future. Firstly, we learnt that our drive to achieve a paradigm change has been decisive. Before launching the programme, L’Oréal had already been engaged for more than 20 years in efforts to reduce our impact. Through Sharing Beauty With All, we went well beyond that. Our ambition was to collectively reinvent the way in which we run our business – with an ambitious strategy and goals spanning the entire value chain. Product sustainability is now just as fundamental a criterion as quality and profitability. Moreover, our non-financial results are edited in the same way as our financial results. In 2019, 85% of our new or renovated products already had an improved social or environmental profile. And we have directed our transition towards a low-carbon business model, reducing Our collective the CO2 emissions of our production sites by 78% between 2005 and 2019, responsibility is immense, while increasing our production by 37% in the same period. Yes, we are proving that decoupling impact from growth is and everyone can make a possible. difference. We are therefore Secondly, we learnt that Sharing Beauty With All has generated a virtuous circle. For all of us, setting actively working with our ambitious goals has been an incredible source of acceleration. And partners and suppliers. therefore performance. This ambition requires us to be bolder, more creative and more innovative on a daily basis. Jean-Paul Agon As of now, I can say that we will be Chairman and Chief Executive Officer able to meet the majority of the programme’s 2020 goals. For others, the journey will be a little longer. 4 PROGRESS REPORT 2019 L’ O r é a l’s s u st a i n abl e 2019 in five revolution marks the dawn key figures of a new era. -78% We have reduced the CO emissions of our Transformation towards sustainability is a continuous exercise, 2 plants and distribution centres by 78%, which requires us to perpetually challenge ourselves. The most in absolute terms, compared to 2005, important of all is to ensure that the dynamic of transformation is in while increasing our production volume place. by 37% in the same period. Lastly, our commitments create a positive ripple effect across our whole ecosystem. Our collective responsibility is immense, and everyone can make a difference. We are therefore actively working with our partners and suppliers. And we believe that 85% sustainable change, in order to be complete and truly impactful, 85% of products launched or renewed in will also be achieved by raising awareness of more responsible 2019 have an improved social or environmental profile. Each time a product consumption among consumers. This is why we are going to make is created or renovated, its contribution to information available on the social and environmental impact of sustainability is now taken into account, in our products. Catalysing change everywhere is our duty, and addition to its performance and profitability. without doubt one of our greatest future challenges. Our ethical principles – integrity, respect, courage and transparency – guide our development, contribute to our reputation and notably form the foundation of our policies on sustainability, social and 90,635 societal responsibility, compliance and philanthropy. Today, I am The number of people from most proud that L’Oréal should be doubly recognised, both as a underprivileged communities who have leader in its profession and a sustainability leader, by independent, gained access to employment through one of our Group's programmes. authoritative experts. In 2019, we were the only company in the world to have achieved CDP’s triple A rating (the highest possible ranking) for the fourth year running, for our efforts to fight climate change, manage water sustainably and prevent deforestation. L’Oréal ranks No. 1 globally in the Covalence EthicalQuote index of ethical performance. In terms of gender equality, we are 89% recognised as one of the most gender equal businesses in the The proportion of our brands that have world. Within the context of our ongoing commitment to the UN conducted an assessment of their Global Compact, we have been named as one of the 36 LEAD environmental and social impact. companies, an accolade reserved for the most advanced organisations on responsible business and that contribute to the UN’s Sustainable Development Goals. And we have been distinguished for the tenth time as one of the most ethical companies in the world by the Ethisphere Institute. 3A In 2019, for the fourth year running, our But the scale of the challenges facing our planet is unprecedented. Group was awarded a triple 'A', the best We know that the greatest transformations are still to come. And possible score, in each of the rankings conducted by CDP on three key topics: that they will have to be deeply disruptive. protecting the climate, managing water sustainably and the fight against We remain faithful to our ambition – L’Oréal strives to be and must deforestation. We are the only company worldwide to have achieved 3 ‘As’ from CDP be exemplary. We must always do better, and more rapidly, given four years in a row. the tremendous pace of the current global turmoil. L’Oréal’s sustainable revolution marks the dawn of a new era. 5 2020 commitments, 2019 results Every year, L’Oréal reports the evolution of its sustainability performance in relation to its goals for the end of 2020. The table below provides a concise, overall summary of the Group’s progress within the four major focus areas of its Sharing Beauty With All programme, using ‘strategic’ performance indicators*. The figures and activities relating to each focus area are shared in detail within the pages of this report. Social, societal, environmental and health and safety data in this report was verified by the Group’s auditors Deloitte & Associés and PricewaterhouseCoopers Audit, and are indicated throughout by symbols highlighting the level of audit assurance: (moderate) and (reasonable). Please refer to the methodological note and 2019 Assurance Report published in the ‘Publications’ available at: www.loreal.com/sharing-beauty-with-all-resources. Innovating sustainably 2020 TARGETS 2019 RESULTS 2018 RESULTS 100% of L’Oréal products will have an improved 85% of new or renovated products have an improved environmental or social profile. environmental or social profile. 79% Every time the Group creates or renovates a product, it will improve the product’s environmental or social profile with regard to at least one of these four criteria: • the new formula reduces the product’s 46% of new or renovated products now have an improved environmental footprint, particularly environmental profile due to a new formula with a lower 48% with regard to water use; environmental footprint. 59% of new or renovated products now have an improved • the new formula uses renewable raw materials environmental profile due to a new formula incorporating that are sustainably sourced or derived from 43% renewable raw materials that are either sustainably sourced green chemistry; or respect the principles of green chemistry.
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