Communication and Adequacy of Crisis Management: Lessons from The
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PRESS RELEASE East Meadow, November 7, 2019
PRESS RELEASE East Meadow, November 7, 2019 Further informations on Lufthansa Group achieves an Adjusted EBIT of EUR 1.3 billion third-quarter results: → https://investor- in the third quarter relations.lufthansagroup. com/en/publications/fina ncial-reports.html − Third-quarter result only slightly below prior-year level, despite economic slowdown and higher fuel costs − Substantially greater unit cost reduction than in the first-half year − Slower growth at Group airlines and their competitors helps counter pricing pressures in Europe − North Atlantic business still buoyant, with third-quarter performance exceeding prior-year − Full-year guidance confirmed In a challenging operating environment, Lufthansa Group achieved an Adjusted EBIT of EUR 1.3 billion for the third quarter of 2019, only slightly below the EUR 1.4 billion of the prior-year period. Against the backdrop of higher fuel costs, which were EUR 171 million above their 2018 level in the third quarter alone, the Group delivered a sound business performance for the period. “Our airlines were able to translate their premium quality and market strength into solid third-quarter earnings,” confirms Carsten Spohr, Chairman of the Executive Board & CEO of Deutsche Lufthansa AG. “At Eurowings the turnaround measures are showing first results; and at Austrian Airlines, Brussels Airlines and Lufthansa Cargo we will be taking tangible corrective action to improve earnings. As Europe’s leading airline group, we are on a sound and stable strategic course.” The third-quarter earnings were supported by continued strong business on North Atlantic routes. Unit costs were also substantially reduced in the third quarter, particularly at the Network Airlines. -
IATA CLEARING HOUSE PAGE 1 of 21 2021-09-08 14:22 EST Member List Report
IATA CLEARING HOUSE PAGE 1 OF 21 2021-09-08 14:22 EST Member List Report AGREEMENT : Standard PERIOD: P01 September 2021 MEMBER CODE MEMBER NAME ZONE STATUS CATEGORY XB-B72 "INTERAVIA" LIMITED LIABILITY COMPANY B Live Associate Member FV-195 "ROSSIYA AIRLINES" JSC D Live IATA Airline 2I-681 21 AIR LLC C Live ACH XD-A39 617436 BC LTD DBA FREIGHTLINK EXPRESS C Live ACH 4O-837 ABC AEROLINEAS S.A. DE C.V. B Suspended Non-IATA Airline M3-549 ABSA - AEROLINHAS BRASILEIRAS S.A. C Live ACH XB-B11 ACCELYA AMERICA B Live Associate Member XB-B81 ACCELYA FRANCE S.A.S D Live Associate Member XB-B05 ACCELYA MIDDLE EAST FZE B Live Associate Member XB-B40 ACCELYA SOLUTIONS AMERICAS INC B Live Associate Member XB-B52 ACCELYA SOLUTIONS INDIA LTD. D Live Associate Member XB-B28 ACCELYA SOLUTIONS UK LIMITED A Live Associate Member XB-B70 ACCELYA UK LIMITED A Live Associate Member XB-B86 ACCELYA WORLD, S.L.U D Live Associate Member 9B-450 ACCESRAIL AND PARTNER RAILWAYS D Live Associate Member XB-280 ACCOUNTING CENTRE OF CHINA AVIATION B Live Associate Member XB-M30 ACNA D Live Associate Member XB-B31 ADB SAFEGATE AIRPORT SYSTEMS UK LTD. A Live Associate Member JP-165 ADRIA AIRWAYS D.O.O. D Suspended Non-IATA Airline A3-390 AEGEAN AIRLINES S.A. D Live IATA Airline KH-687 AEKO KULA LLC C Live ACH EI-053 AER LINGUS LIMITED B Live IATA Airline XB-B74 AERCAP HOLDINGS NV B Live Associate Member 7T-144 AERO EXPRESS DEL ECUADOR - TRANS AM B Live Non-IATA Airline XB-B13 AERO INDUSTRIAL SALES COMPANY B Live Associate Member P5-845 AERO REPUBLICA S.A. -
Magisterarbeit / Master's Thesis
MAGISTERARBEIT / MASTER’S THESIS Titel der Magisterarbeit / Title of the Master‘s Thesis Wahrnehmung und Bewertung von Krisenkommunikation Eine Untersuchung am Beispiel des Flugzeugunglücks der Lufthansa-Tochter Germanwings am 24. März 2015 verfasst von / submitted by Raffaela ECKEL, Bakk. phil. angestrebter akademischer Grad / in partial fulfilment of the requirements for the degree of Magistra der Philosophie (Mag. phil.) Wien, 2016 / Vienna, 2016 Studienkennzahl lt. Studienblatt / degree programme code as it appears on the student record sheet: A 066 841 Studienrichtung lt. Studienblatt / degree programme as it appears on the student record sheet: Publizistik- und Kommunikationswissenschaft Betreut von / Supervisor: Univ.-Prof. Dr. Sabine Einwiller Eidesstattliche Erklärung Ich erkläre hiermit an Eides statt, dass ich die vorliegende Arbeit selbstständig und ohne Benutzung anderer als der angegebenen Hilfsmittel angefertigt habe. Die aus fremden Quellen direkt oder indirekt übernommenen Gedanken sind als solche kenntlich ge- macht. Die Arbeit wurde bisher in gleicher oder ähnlicher Form keiner anderen Prü- fungsbehörde vorgelegt und auch noch nicht veröffentlicht. Wien, August 2016 Raffaela Eckel Inhaltsverzeichnis 1 Einführung und Problemstellung ......................................................................................... 1 1.1 Theoretische Hinführung: Beitrag der Wissenschaft zu einer gelungenen Krisenkommunikation.................................................................................................... 2 1.2 -
My Personal Callsign List This List Was Not Designed for Publication However Due to Several Requests I Have Decided to Make It Downloadable
- www.egxwinfogroup.co.uk - The EGXWinfo Group of Twitter Accounts - @EGXWinfoGroup on Twitter - My Personal Callsign List This list was not designed for publication however due to several requests I have decided to make it downloadable. It is a mixture of listed callsigns and logged callsigns so some have numbers after the callsign as they were heard. Use CTL+F in Adobe Reader to search for your callsign Callsign ICAO/PRI IATA Unit Type Based Country Type ABG AAB W9 Abelag Aviation Belgium Civil ARMYAIR AAC Army Air Corps United Kingdom Civil AgustaWestland Lynx AH.9A/AW159 Wildcat ARMYAIR 200# AAC 2Regt | AAC AH.1 AAC Middle Wallop United Kingdom Military ARMYAIR 300# AAC 3Regt | AAC AgustaWestland AH-64 Apache AH.1 RAF Wattisham United Kingdom Military ARMYAIR 400# AAC 4Regt | AAC AgustaWestland AH-64 Apache AH.1 RAF Wattisham United Kingdom Military ARMYAIR 500# AAC 5Regt AAC/RAF Britten-Norman Islander/Defender JHCFS Aldergrove United Kingdom Military ARMYAIR 600# AAC 657Sqn | JSFAW | AAC Various RAF Odiham United Kingdom Military Ambassador AAD Mann Air Ltd United Kingdom Civil AIGLE AZUR AAF ZI Aigle Azur France Civil ATLANTIC AAG KI Air Atlantique United Kingdom Civil ATLANTIC AAG Atlantic Flight Training United Kingdom Civil ALOHA AAH KH Aloha Air Cargo United States Civil BOREALIS AAI Air Aurora United States Civil ALFA SUDAN AAJ Alfa Airlines Sudan Civil ALASKA ISLAND AAK Alaska Island Air United States Civil AMERICAN AAL AA American Airlines United States Civil AM CORP AAM Aviation Management Corporation United States Civil -
Recommended Best Practices for Commercial Operators
OPERATIONS IN AIRSPACE CLASS E IN GERMANY BELOW FL100 RECOMMENDED BEST PRACTICES FOR COMMERCIAL OPERATORS The following best practices have been developed by flight safety officers and experts to enhance the safety of operations in airspace Class E below FL100 to prevent collisions between controlled and uncontrolled aircraft in a mixed traffic environment. Recommendations for training departments and pilots • IMPROVE AIRSPACE AWARENESS Train pilots to be aware of shortfalls in the existing airspace structure – annual training and NOT only by bulletin using two components: o Generic briefing on airspace Class E in Germany o Dedicated airport briefing documents o Include risk and threats in unprotected airspace in individual departure and arrival briefing • OPERATING RECOMMENDATIONS o FLY DEFENSIVELY! o Maintain Minimum Clean Airspeed or as slow as reasonable o Request to use protected airspace – minimise time in airspace Class E and refuse shortcuts if necessary. Most standard departures and approaches/transitions will facilitate this. o Descend according to airspace structure on arrival. Steep/expedited climb through airspace Class E on departure. o Consider airspace structure for engine out procedures o Consider delaying take-off if conflict with other aircraft is anticipated • USE OF AUTOMATION IN AIRSPACE CLASS ECHO o Minimise visual approaches – they require additional attention and increase flight time in unprotected airspace o Maximise lookout capacity through use of automation (FMS/task sharing) • SEE AND AVOID o Maximise lookout -
Crisis Communication
Crisis communication The case of the airline industry during the COVID-19 pandemic Marlies Nittmann Supervisor: Robert Ciuchita Department of Marketing Hanken School of Economics Helsinki 2021 i HANKEN SCHOOL OF ECONOMICS Department of: Type of work: Marketing Master’s Thesis Author: Date: 31.3.2021 Marlies Nittmann Title of thesis: Crisis Communication: The case of the airline industry during the COVID-19 pandemic Abstract: Due to the increasing frequency of crises and the diversification of their causes, a wide range of research has been completed in this field. However, the crisis communication literature has not yet thoroughly covered the topic of public health crises and the corporate communication during such a global event. Further, examples of crisis communication used by companies in particular industries are limited. Therefore, this thesis studies the crisis communication literature to receive a better understanding of the theory before looking at the corporate communications from four European airline companies. A comparative case study approach is used in order to receive an insight into the communication strategies applied by the aviation industry during a pandemic. A quantitative study is conducted, and the web pages, newsletters and press releases are analysed. Based on the conducted research, six main topics of communication are established and compared to the previous findings of the literature. Even though the four case companies share similar information with their stakeholders, they differ in the way they approach the messages, how they communicate and when they engage with their stakeholders. This study adds to the crisis communication literature focusing on public health crises, such as the COVID-19 pandemic, as well as to the literature covering crisis communication in the aviation industry. -
Air Transport Industry Analysis Report
Annual Analyses of the EU Air Transport Market 2016 Final Report March 2017 European Commission Annual Analyses related to the EU Air Transport Market 2016 328131 ITD ITA 1 F Annual Analyses of the EU Air Transport Market 2013 Final Report March 2015 Annual Analyses of the EU Air Transport Market 2013 MarchFinal Report 201 7 European Commission European Commission Disclaimer and copyright: This report has been carried out for the Directorate General for Mobility and Transport in the European Commission and expresses the opinion of the organisation undertaking the contract MOVE/E1/5-2010/SI2.579402. These views have not been adopted or in any way approved by the European Commission and should not be relied upon as a statement of the European Commission's or the Mobility and Transport DG's views. The European Commission does not guarantee the accuracy of the information given in the report, nor does it accept responsibility for any use made thereof. Copyright in this report is held by the European Communities. Persons wishing to use the contents of this report (in whole or in part) for purposes other than their personal use are invited to submit a written request to the following address: European Commission - DG MOVE - Library (DM28, 0/36) - B-1049 Brussels e-mail (http://ec.europa.eu/transport/contact/index_en.htm) Mott MacDonald, Mott MacDonald House, 8-10 Sydenham Road, Croydon CR0 2EE, United Kingdom T +44 (0)20 8774 2000 F +44 (0)20 8681 5706 W www.mottmac.com Issue and revision record StandardSta Revision Date Originator Checker Approver Description ndard A 28.03.17 Various K. -
The Restructuring of Berlin's Airport System and the City's Position In
Missed Opportunities: The Restructuring of Berlin’s Airport System and the City’s Position in International Airline Networks Authors: Heike C. Alberts Department of Geography and Urban Planning University of Wisconsin-Oshkosh 800 Algoma Boulevard Oshkosh, WI 54901 Tel: (920) 424 7109 Fax: (920) 424 0292 Email: [email protected] John T. Bowen, Jr. Department of Geography and Urban Planning University of Wisconsin-Oshkosh 800 Algoma Boulevard Oshkosh, WI 54901 Tel: (920) 424 4103 Email: [email protected] Julie L. Cidell Department of Geography and Environmental Studies California State University San Bernadino 5500 University Parkway, SB 327 San Bernadino, CA 92407 Tel: (909) 538 3777 [email protected] 1 Missed Opportunities: The Restructuring of Berlin’s Airport System and the City’s Position in International Airline Networks Abstract After its history as a divided city, Berlin was expected to become a major world city following reunification. While the city has grown in terms of investment and social capital, it has not attained the preeminent status on the global stage that was expected. One important reason for this is that Berlin remains no more than a secondary hub in the global airline industry. In this article, we measure the city’s importance in airline networks at four points from 1989 to 2006. We then explain the city’s stature in those networks today as a product of both larger forces in the airline industry and circumstances more specific to Berlin. The former include liberalization and the development of airline alliances. In Berlin, meanwhile, the fractured airport system, which the city inherited from the Cold War, has been an obstacle to Berlin’s aspirations for centrality in the airline industry. -
EASA NPA 2016-12 EFB EFB Admin Remarks
EASA NPA 2016-12 EFB 1/3 EFB Admin Remarks From: Hans-Conrad Stamm (SWISS / OFI) in coordination with Lufthansa EFB Hamonisation Group representing EFB Administrators from AUA Austian Airlines, Brussels Airline, Eurowings/Germanwings, Lufthansa Passage, Lufthansa Cityline, Lufthansa Cargo, SWISS) Date: Dez 2016 Feedback from LH EFB Hamonisation Group & SWISS regarding proposed “EASA NPA 2016-12 Transposition of provisions on electronic flight bags from ICAO Annex 6” (RMT.0601 — 4.10.2016) Executive Summary of the NPA 2016-12 EFB The NPA is published to maintain a high level of safety with regard to the use of EFBs by ensuring a harmonised implementation of the current provisions of AMC 20-25. It includes a proposal for an operational approval for the use of EFB applications by commercial air transport (CAT) operators. General Remarks LX The proposed NPA 2016-12 has the goal to harmonize the implementation of the AMC 20-25 and to give EFB system providers, application developers, operators and regulators guidance how to implement an EFB solution. The 138 page NPA is very detailed and covers all relevant areas. It supports the basic principle that an EFB system should support the pilots and should support a safe operation. Nevertheless in some parts the guidance is very specific, restrictive and complex. This could lead to: - It will increase complexity, manpower needed and time to implement an EFB solution for system suppliers, operators and regulators. - It is questionable if a regulation this complex and specific can cope in all cases with technology innovations especially in the IT- and EFB-Area. -
2015 REVIEW • Ryanair Introduces Direct Flights from Larnaka to Brussels
2016 REVIEW SPONSORED BY: 1 www.atn.aero 2015 REVIEW • Ryanair introduces direct flights from Larnaka to Brussels JANUARY 4/1/2016 14/1/2016 • Etihad Airways today launched fresh legal action in a bid to overturn a German court’s decision to revoke the approval for 29 of its • Genève Aéroport welcomed a total of nearly 15.8 million passengers codeshare flights with airberlin in 2015 • ALTA welcomes Enrique Cueto as new President of its Executive 5/1/2016 Committee • Spirit Airlines, Inc. today announced Robert L. Fornaro has been appointed President and Chief Executive Officer, effective immediately 6/1/2016 • FAA releases B4UFLY Smartphone App 7/1/2016 • The International Air Transport Association (IATA) announced it is expanding its activities to prevent payment fraud in the air travel industry • Boeing delivered 762 commercial airplanes in 2015, 39 more than the previous year and most ever for the company as it enters its centennial year • Rynair become the first airline to carry over 100m international Source: LATAM customers in one year • American Airlines and LATAM Airlines Group are applying for • BOC Aviation orders 30 A320 Family regulatory approval to enter into a joint business (JB) to better serve their customers • Bordeaux Airport 2015 review: Nearly 5,300,000 passengers in 2015: growth of +7.6% 15/1/2016 • Etihad Airways today welcomed the ruling by the higher administrative 8/1/2016 court in Luneburg reversing an earlier judgment and allowing it to • The European Commission has approved under the EU Merger continue operating -
Carsten Spohr's Speech
Annual General Meeting of Deutsche Lufthansa AG Speech by the Chairman and CEO Carsten Spohr 5 May 2020 (virtual) Lufthansa Aviation Center, Frankfurt Final speech 5 May 2020 To be checked against delivery at the Annual General Meeting 1 I. Welcome Address / AGM in Times of Corona / Key Figures 2019 Dear Shareholders, I too bid you a very warm welcome to the very first virtual Annual General Meeting of Deutsche Lufthansa AG. We will be reporting to you from our Group headquarters at the Lufthansa Aviation Center in Frankfurt. I would of course much rather have welcomed you all personally to the Jahrhunderthalle in Frankfurt and answered your questions in person; however, the Corona Crisis still has a firm grip on us all and no one can say for sure for how much longer. The clip that we opened the meeting with still shows the “old” Lufthansa world – and the world before Corona. Now, only a few months later, we find ourselves in the midst of the most severe global economic slump since 1930. Once again, air transport is disproportionately affected. We decided to open our Annual General Meeting with the clip anyway, because it reflects the fascination of our industry and company, and shows where we want to return one day. It is the goal for which we are fighting tirelessly during these challenging times: the future of Lufthansa. Global air transport is currently experiencing its worst crisis ever. Almost all countries have imposed entry bans and restrictions, and as a result, our company, your company my dear shareholders, also finds itself in a state of emergency, through no fault of its own. -
Collective Bargaining 2019.10 October 2019.Pdf
...................................................................................................................................................................................... European sources Equal Pay Day Collective bargaining must be rebuilt Relaunch of social dialogue in the gas sector Tripartite Social Summit International Day for the Eradication of Poverty ...................................................................................................................................................................................... Austria Agreement reached in metal industry Unions debate green technology ...................................................................................................................................................................................... Belgium Minister calls for a minimum pension Global Framework Agreement renewed ...................................................................................................................................................................................... Bulgaria Wage growth forecast All pensions to rise by 6.7% ...................................................................................................................................................................................... Croatia Fair pay for teachers Revoke of retirement age rise after trade union revolt .....................................................................................................................................................................................