Coach travel guide 2019/2020 Welcome Vectare’s Five Star Service

Dear Parents / Guardians, All of our vehicles are clean, modern and comfortable, and they are either operated in-house by the school or by one of our approved coach Welcome to our inaugural coach travel guide, containing Each of the routes will only operate subject to sufficient details of our new school coach service due to launch bookings being made to make operating a route operators. This means that all vehicles inspected and maintained to the in September 2019. We are pleased to be able to offer worthwhile. As such, we would politely request that all highest standard, giving you peace of mind that your daughter is travelling girls a new way of getting to and from school, and the bookings are made as soon as possible, with annual in safety. decision to introduce school coach services has been bookings being made by July 25th at the latest. After this taken in response to parental feedback and the very date we will review all bookings, select appropriately positive response to our school travel survey. Many sized vehicles for each route we plan to operate, and girls have also been speaking to us about the need for confirm to parents the final details of the coach services We use dedicated drivers who work on the same route. These drivers get sustainable travel options for their journey to school, that will operate from September. to know the pupils and are subject to an enhanced disclosure and barring and whilst many students currently travel to school via service check (DBS) and full MiDAS / CPC training. public transport, we recognise that this is not an option Our inaugural network consists of three routes, for every family. We hope that our new coach services providing links from Kensington, Chiswick, Turnham will prove to be a useful addition to the existing public Green, Isleworth, Brentford, South Ealing, Preston, transport links to the school. Harrow and . Routes are designed to connect with various Underground and London We offer a wide range of different tickets on our school coach service. From We have produced this guide to provide an overview Overground lines, along with services. We a single fare for a one-off journey, through to return passes for the entire of the proposed school coach network, and to provide have aimed to offer attractive journey times, and routes academic year, there are options for numerous travel arrangements. You further details about coach routes, including timetable have been planned to allow vehicles to make use of bus can book tickets at any time throughout the year, so it’s simple to book an and fare information. All coach travel bookings will be lanes wherever possible. extra journey or arrange travel for a visiting friend. made online using our dedicated transport website at nhehs.vectare.co.uk. This website allows you to enter I hope that you will be able to find a travel solution that your postcode, find your closest coach stop and see works for you and your daughter. If you need any further bespoke travel information for your daughter’s journey assistance, or you would like to discuss travel options Our school coach network consists of 25+ coach stops, and we also have to school. from areas not currently served by our school coach direct links from 5 National Rail stations, 9 Stations network, please contact us via the school transport and 2 lines. We want to offer you a travel solution that You can make a booking 24/7 from anywhere in the website and we will be pleased to assist. works for you and your daughter, so if you need any assistance working out world, meaning that if you need to leave early for work the best route to school then please do get in touch. one morning or you’re running late and you would like your daughter to travel on the school coach service Kind regards, as a one-off, you can make a booking at short notice. Charges are simply added to your ParentPay account, so girls are not required to carry cash and you don’t need It takes less than 30 seconds to find your nearest coach stop online, and to worry about entering credit or debit card information Jeremy Baines booking takes only a few minutes, so all the information you need to arrange whilst making a last minute booking. Director of Finance & Operations travel for your daughter really is at your fingertips. To visit your nearest stop or to book your daughter’s travel visit nhehs.vectare.co.uk. from Watford Networkfrom Watford map Harrow & Wealdstone Harrow & Wealdstone from ISLEWORTH Rickmansworth from A409 HARROW Rickmansworth A 4 Kenton0 Harrow- Kenton 9 CENTRAL LONDON Kenton on-the-Hill StationHarrow-II Kenton A on-the-Hill Station II Bus stop lettered on the flag in the street West Harrow Other pick-up points West Harrow Northwick from Park Uxbridge Roxborough Avenue/ Northwick Main connecting roads from Park BessboroughUxbridge Road Roxborough Avenue/ Bessborough Road PA PRESTON ROAD STATION PA PRESTON ROAD STATION ZONE C Preston Central Line W from A SouthZONE Kenton C Road T Preston W Uxbridge F District Line O from A South Kenton Road R RK Roxeth Hill T Uxbridge D F ISLEWORTH O Hammersmith & City Line RKR Roxeth Hill R O D South Harrow A HARROW D R

O London Overground South Harrow A D CENTRAL LONDON Wembley Park Sudbury Hill Mithai & Namkeen A Bus stop lettered on the flag in the street from Harrow Maybank Avenue Ruislip Sudbury Hill Mithai & Namkeen Piccadilly Line from Harrow Maybank Avenue Other pick-up points Ruislip Wembley National Rail lines Stadium Sudbury Hill Wembley Main connecting roads SudburySudbury Hill & G Sudbury & Harrow Road Stadium W Harrow Road 4.7.2019 HITTO Station Bakerloo Line N A Sudbury & G Sudbury & Harrow Road VE NU W Harrow Road © Vectare: www.vectare.co.uk E HITTO Station Central Line Sudbury N A VE Town NU E Sudbury District Line Town from Hammersmith & City Line Ruislip from ZONE C ) London Overground Ruislip 6 Greenford 0 4 (A ) D 6 Metropolitan Line Greenford A 0 ROAlperton 4 Alperton Station C R (A LA D U A Piccadilly Line C O IR R Alperton StationC C R H LA Perivale RT U National Rail lines O RC N CI ZONE C H South Greenford Perivale Hanger RT O WESTERN AVENUE (A40) Lane N 1.7.2019 South Greenford Hanger © Vectare: www.vectare.co.uk W Lane ZONE B ESTERN AVENU Ashbourne Road/ P E (A4 0) Hanger Lane RoundaboutZONE B Park A40 North AshbourneRoyal Road/ P Acton Hanger Lane Roundabout ZONE A Park North Castle Bar Park Ealing A406 A40 NHEHS Royal Acton Coach Hillcrest RoadZONE A

Castle Bar Park A406 HIGH North Ealing Hillcrest RoadWest Acton SCHOOL Ealing from Paddington East Acton Drayton Green North from Paddington Ealing Acton West Acton from Paddington East Acton from the Main Line Latimer Road Drayton Green CROSS ROUTE travel guide from PaddingtonWest Hanwell Acton Ealing WEST End from Hayes & Harlington West Ealing Main Line White City LatimerQueensway Road from the P Broadway NottingCROSS R West Hanwell Hill Gate BROADWAY EalingEaling Common Wood Lane Holland WES End Dane Road WZONEest Ealing B A Queensway BO from Hayes & Harlington Broadway White CityPark Notting T S The Star & Anchor AY P Shepherds Bush Shepherd’s OU QUEENSWAY TO OADW from Acton Hill Gate 2019/2020 N BR Ealing Common Wood Lane Market Bush T STATIONHolland A R Dane Road E OA Graham Avenue/ ZONE B HC D BO ZONE D Park STTesco Express The Star & Anchor from Acton Shepherds BushNorland Shepherd’s QUEENSWAY ON Acton Town Goldhawk HOLLANDMar kROADet Bush R Road F Square STATION OA H SouthGraham Avenue/ HC D Flanchford Road/ Shepherd’s Ealing Tesco Express South Acton Town The Duchess K Goldhawk Norland ZONE C South Ealing Acton Bush station H Christopher Avenue W Esmond Road Turnham Pub F O Square H South Goldhawk Road LLA Elthorne Park Road K Station Turnham Green Flanchford Road/ Ealing South SK Road K Shepherd’s N Boston Northfields (opposite Acton Station The Duchess D R South Ealing Green Acton ZONETurnham C Kensington Bush station Manor Stop D) D Green MM Esmond Road Pub Goldhawk O M4 Station V M Green (Olympia) from Clapham Junction A Notting Hill & Ealing High School have appointed Vectare, a specialist school transport management company, Turnham SK Road D Boston Northfields Acton Station N Boston Manor Chiswick Park Green Hammersmith Kensington Station Manor Turnham GreenStamford MM M4 Green V MRavenscourt (Olympia) from Clapham Junction A4/M4 Brook to manage the new school coach service. Vectare are responsible for over one million school passenger Manor Vale Park N Boston Manor Gunnersbury ChiswickHomefield Park Hammersmith Brentford Station Turnham Stamford from Kensington Recreation Ground GreenGREAT WEST ROAD (A4) Ravenscourt A4/M4 Brook journeys per annum, and their range of technology and customer services solutions are well suited to help us ManorKew Vale Bridge Balfern Grove Park Gunnersbury Homefield Brentford GREAT WEST ROAD (A4) from Kensington Brentford Chesterfield Road/ E Recreation Ground deliver excellent transport services to our families. Sutton Court Road Balfern Grove Kew Bridge S D (A4) Chiswick E GREAT WEST ROA Brentford Chesterfield Road/ Osterley Station E M Syon Lane B Sutton Court Road A Syon Lane B ) H 6 S Station ) Chiswick 1 T E AD (A4 3 Chiswick T WEST RO A GREA ( Station M Osterley D Vectare will manage all aspects of the school’s coach service, and any enquiries should be directed to their B D) A A from LONDONSyon ROAD Lane (A315) 15A R ISLEWORTH Syon Lane O B ) H O R E 6 Station R Hounslow STATION AD (A3 Kew Gardens Y Chiswick V 1 T RO E I 3 S (A ON W T R D E R Customer Services team. General enquiries can be made via email, to [email protected], or via the Contact N ZONE C D E D LON K H A R from ISLEWORTH A C O ) Isleworth O T R E 5 R A 1 Hounslow STATION E Kew Gardens Y V 3 R E I G Barnes BridgeS (A W T R Us form online. If you or your daughter needs assistance whilst a journey is underway, please telephone 0115 AD F ZONE C E ER O K H N R C DO ) Isleworth T N 5 A LO 1 fromE Putney from Hounslow 3 R G Barnes Bridge 777 3192. Vectare’s team of Operations Controllers are available from 06:00 until 22:00, and will help you A D ( Sign up to our OA N R DO LON from Hounslow from Putney school coach resolve any issues or queries relating to your daughter’s journey to and from school. A316 Richmond service 16 A3 Richmond Timetables Central London Harrow Zone Stop AM PM Zone Stop AM PM D Queensway Station (Stop A) 6:55 17:25 C Preston Road Station (Stop PA) 7:20 17:00 D Norland Square (Stop HC) 7:00 17:17 C Kenton Station (Stop II) 7:28 16:49 C Shepherd’s Bush Station (Stop F) 7:04 17:11 C Roxborough Avenue / Bessborough Road 7:35 16:41 C Goldhawk Road (Stop K) 7:10 17:05 C Roxeth Hill (Stop RK) 7:40 16:33 C Flanchford Road / The Duchess Pub (Stop SK) 7:18 16:57 C Maybank Avenue (Mithai & Namkeen) 7:45 16:28 C Turnham Green Station (Stop MM) 7:24 16:51 C Sudbury & Harrow Road Station (Stop G) 7:48 16:25 C Turnham Green, Esmond Road (Stop M) 7:27 16:48 B Alperton Station (Stop C) 7:59 16:14 C Acton Green (Stop V) 7:30 16:45 B Ashbourne Road / A4-A406 Roundabout (Stop P) 8:11 16:05 C Balfern Grove (Homefield Recreation Ground) 7:40 16:35 A Ealing, Hillcrest Road 8:13 16:02 C Chiswick Station (Stop B) 7:50 16:27 - Notting Hill & Ealing High School 8:20 16:00 C Chesterfield Road / Sutton Court Road (Stop E) 7:51 16:25 - Notting Hill & Ealing High School 8:20 16:00 Richmond & Kew

In the medium term, Notting Hill & Ealing High School wish to offer a coach service from the Richmond and Kew areas. The precise route that such a service would take has not Isleworth yet been determined, and parental feedback will be key when route planning is being un- Zone Stop AM PM dertaken. This service would only operate if sufficient parental demand exists. This service is likely to be introduced from September 2020, and we would be grateful if you would C Isleworth Station (Stop N) 7:27 16:49 communicate your feedback on how useful such a service would be via the Contact Us C Syon Lane Station (stop B) 7:34 16:40 form at nhehs.vectare.co.uk. B Brentford, Manor Vale 7:39 16:36 From September 2019, connections from the Richmond and Kew areas are available via an B Boston Manor Station (Stop N) 7:41 16:34 interchange with London Underground’s District line at Turnham Green station. Students can board any Upminster bound District line service at Richmond or Kew stations, and then B Christopher Avenue (Stop W) 7:45 16:30 alight at Turnham Green station. The Central London coach passes Turnham Green station B Graham Avenue / Tesco Express (Stop H) 7:49 16:26 at 07:24, providing a direct link to Notting Hill & Ealing High School. B South Ealing Station (Stop D) 7:55 16:20 B Dane Road / The Star & Anchor (Stop N) 8:07 16:08 - Notting Hill & Ealing High School 8:20 16:00

Railway Station Underground Station Overground Station Late Coach and Connections Fare Information

Late coach service The most cost effective travel option for your daughter is to purchase an annual return bus pass. These are Notting Hill & Ealing High School plan to offer a late coach service, operating on demand, where sufficient parental available at a significant discount compared with purchasing ad-hoc travel. A smaller discount is also available demand to make this worthwhile exists. This service could be introduced from September 2020, and we would be for those purchasing annual bus passes for one direction only (AM or PM). The cost per journey is higher for grateful if you would communicate your feedback on how useful such a service would be via the Contact Us form at ad-hoc journeys due to the variable nature of this travel requirement. All annual bus passes are billed termly, nhehs.vectare.co.uk. so you don’t have to pay for the entire bus pass up front

Subject to parental feedback, the service would be likely to depart Notting Hill & Ealing High School at 17:30. Students would need to be pre-booked to travel, at least 24 hours in advance, and the coach will then follow the best route Zone A Zone B Zone C Zone D to transport all students home efficiently. All late coach bookings would be made via the online booking system, and parents would receive email confirmation of each booking made. Single journey (one-off) £3.95 £8 £10 £12.50

AM only / PM only (per year) £445 £595 £795 £925 Connections with London Underground, London Overground and National Rail Return travel (per year) Our proposed coach routes integrate with several rail-based transport modes at key points across the network. £695 £995 £1295 £1450 Passengers can interchange from the Central, District, Piccadilly and Metropolitan lines of the London Underground, and the network also serves a number of major National Rail stations. Alongside London Overground services, Please note that AM only, PM only and return travel passes are billed on a half-termly basis, in advance, via ParentPay. connections are available from rail services operated by , South Western Railway and GWR.

If you would like more detailed, bespoke information about potential journey opportunities that involve travel by rail and then school coach, please do not hesitate to contact our Customer Services team via email on nhehs@vectare. co.uk or via the Contact Us form online. Vectare’s will be able to assist with timetable information and journey planning, rail and coach fares and opportunities for guaranteed connections between train and coach (where available).

Go to Contact us via the nhehs.vectare.co.uk Make your booking website if you have any to locate your nearest coach and get instant questions stop and book ad hoc or confirmation 1 regular travel 2 3 Terms & Conditions of Carriage

1. This agreement is made between all school coach website prior to travel. A charge of £3.95, £8.00, £10.00 passengers, their parents and Notting Hill & Ealing High or £12.50 per single journey is levied for individual trips School in order to provide safe, comfortable and civilised depending on location. journeys for all passengers. 9. No pupil is permitted to travel on the School Coach Service 2. Arrangements for pupils’ journeys to and from school are if not pre booked for that coach, as they will not be insured the responsibility of their parents. To assist with discharging to travel. this responsibility, Notting Hill & Ealing High School provides a School Coach Service. For clarity, parents are 10. Pupils must travel to and from Notting Hill & Ealing High responsible for their daughter whilst they are not onboard School in full school uniform. the School Coach Service. 11. Pupils should be at the coach stop 5 minutes before the 3. Transport on the School Coach Service must be arranged scheduled time of departure, to ensure they don’t miss the in advance and is paid for through the ParentPay account. service.

4. Bookings on the School Coach Service are non-refundable 12. Good conduct is required at all times. Bullying, shouting, in the event of a pupil failing to travel. With the exception of use of foul language, dropping litter, playing music, or any ad-hoc bookings, regular travel for fewer than ten journeys other misbehaviour, is strictly forbidden. per week must be booked for a full academic year, and the 13. Except when embarking or disembarking, all passengers days of travel must be consistent from week to week. must remain seated with their seatbelts fastened correctly. 5. Bookings are to be made online via nhehs.vectare.co.uk. 14. Whilst on a School Coach, all passengers must accept 6. Each pupil for whom an online form has been submitted will without question the authority of a member of Notting Hill be added to a coach list detailing the service they travel & Ealing High School member of staff, transport company on, their coach stop and what travel has been paid for. official, school prefect or coach monitor, who may ask them Their name will appear on a list, which will be checked by to obey any reasonable instruction such as to pick up litter, the driver. desist from certain actions or to move to a different seat.

7. It will be the parent’s responsibility to inform the School 15. Failure to comply with these conditions may result in via the Contact Us form on the website if they no longer disciplinary action, including temporary or permanent wish for their child to use the School Coach Service. One withdrawal of permission to use the School Coach Service. full term’s notice must be given by a parent prior to the 16. Notting Hill & Ealing High School aims for 95% of journeys removal of a pupil from the School Coach Service (apart Coach to operate within the transport industry window of from an ad-hoc journey). tolerance of one minute early to five minutes late, however travel guide 8. If you wish for your child to use the School Coach Service timings may vary due to traffic conditions or unforeseen on an ad-hoc basis, or to vary the details of their coach circumstances. Drivers will not wait past the scheduled 2019/2020 travel as a one-off, you should book travel via the online departure time. 2 CLEVELAND ROAD, EALING, LONDON, W13 8AX TEL. 020 8799 8400 - EMAIL. [email protected] - WEB. WWW.NHEHS.GDST.NET The Girls’ Day School Trust Registered Charity No. 306983 Registered Office 100 Rochester Row, London SW1P 1JP - www.gdst.net

Produced by Vectare for Notting Hill & Ealing High School © Vectare 2019 Timetable, route and fare information is correct as of July 2019. This guide is produced for information only. We cannot be held liable for any errors or omissions or for any loss or damages caused, howsoever arising and including consequential losses, as a result of the use of this coach Guide. Please note that school coach routes are subject to change.