TECH TALK September 2016
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TECH TALK September 2016 Information Technology Services and Academic Technology What’s New? Academic Technology has some AMAZING new workshops and User Groups. See inside for details. Find updates on the Center for Health Professions move inside! In This Newsletter What’s New? IT Update Academic Technology Survey Work Smarter, not Harder What’s Up in Academic Technology What’s Happening Microsoft Updates Mission and Vision Statements How to reach us Newsletter produced and published by Academic Affairs, office of Academic Technology responsibilities include most of the networking and phone system updates. He also found time to work with vendors to create new servers for some pending upgrades and is in the process of decommissioning two IT Services Updates servers that are outdated. Wow! What a summer it’s been! Brad has been deploying There has been a lot of activity and a lot of internal new laptops to changes going on. Where to start. Admissions, the Business Let’s start with the people. Office, and TRIO/SSS Joe has done quite a few updates to reporting, folks. He has created new upgrades to PowerCampus, account creations, and PC/Laptop images for us faculty/staff moves. He has been a trainer at to use when deploying numerous SOAR events, a mentor for one-on-one new equipment. Brad has training with new people, and a mentor for re-training maintained and updated folks who need to find reports that exist in multiple some of our SharePoint places. Joe’s recent projects include assisting with environment, assisted merging the dissimilar processes for adjunct contracts, with the hardware/ tracing and correcting billing rules that conflict, and people moves mentioned reporting updates to help bring together some above, set-up and standardized reporting. assisted with SOAR events, set-up and Tony has been steadily upgrading systems, building assisted with other new servers, and deploying hardware while trying to special events, addressed keep up with systems changes, office moves, failed printer issues, and equipment, and helpdesk tickets. One recent project worked with the account came up when two networks had storage failures – our creation process as we primary storage and our backup storage both had disk move to a web based drives that failed within a week of each other. Tony has environment. also handled many faculty and staff moves, including School of Nursing, School of Arts and Sciences, the John has been moving Business Office, the President’s Office, and other laptops and desktops for executives. He’s been key to the Center for Health the Business Office, Professions build out, currently in its final stages. His President’s Office, and Continued on next page To front page To front page Continued from previous page expand some of our sites other offices currently being relocated. John has been using more cost effective a key person for set-up and assistance at SOAR events, equipment so we can keep set-up and assistance with other special events, communications flowing as printer issues, and the account creation process. He smooth as possible at a has also organized, monitored, and taken point on the reasonable cost. Help Desk system and new user account requests. Fiber Optic re-location John also worked with extended campuses to With the decision to accomplish many tasks we do on campus. eliminate duplex 24, IT had to Paul S. has been our only work study over the summer scramble and relocate some and has pitched in answering phones, answering fiber optic line that ran questions, migrating equipment, and assisting as through duplex 24, many faculty and staff members as he is able. Paul has connecting duplexes 36 and been a great asset helping with SOAR events and event 18. This was important as setups. He has diligently answered the phones and the Business Office moved to helped distribute some workload that would otherwise duplex 18. Loss of have caused delays. Paul’s plan is to graduate in connectivity for the Business another semester. Office would have brought To put all of this into perspective – All the support the operations for paying bills, campus has received over the summer has been done payroll, and human with a staff of 5 people serving as the backbone of our resources to a standstill. I IT services. would like to thank the Business Office staff for their Other Projects help and understanding Server updates during the move. You may recall at the end of the school year we had a Center for Health number of updates to our servers. Some of our Professions (in process) servers were old enough that we needed to do an IT is deploying 5 switches, 36 initial update just so we could do the final update. wireless access points, Those are compete. numerous physical All of our servers are now on 2008 or higher and we connections, battery backup are building to the 2012 version. In addition, two of system, 6 projector/smart our servers will be retired as they are no longer board combinations with needed. wireless connectivity for instructors, 2 HD monitors, Network Updates 26 office builds, conference A new strategy was deployed so we could look at the phones, and a pending sim advantages and disadvantages of our networking lab build out for the School of switches. We are organizing our high performing Nursing. switches in the core communications segments of Marian’s network. This reorganization will allow us to Continued on next page Continued from previous page SharePoint Update (in process) We are working with a vendor to update to SharePoint 2013, integrate SharePoint with Office 365, and correct searching and fundamental functionality so that we are able take advantage of our SharePoint environment. SharePoint 2013 is a collaboration platform What do YOU Want to Learn? for customized Web services. MyMarian uses Here is your chance to tell Academic Technology SharePoint 2010 and what you want to learn to make your work easier. migrating to SharePoint 2013 will allow for Just fill out our simple survey (created in MS Forms) expanded capabilities to let us know. for website management Click here to fill out the survey. including shared calendars, surveys, document libraries, blogs, and other tools. Sign Up To Receive Our Monthly Library Login update Newsletter! We are currently working with our vendor We have a list of Marian staff and faculty who to integrate our library choose to receive our monthly newsletter and system with our active directory system. Why occasional updates about Academic Technology would we do this? offerings. You can join this list by submitting your Students, faculty, staff, information in the link below! and alumni will then be able to use their Marian Click here to sign up for our monthly newsletter email to login to the mailing list. library system instead of Continued on next page To front page To front page Continued from previous page the long numeric number they currently use. Personal Use Equipment Marian negotiated an agreement with Dell so Marian students, faculty, staff, and alumni can purchase Dell equipment for personal use. Personal Use Software We renewed and updated our WAICU agreement to take advantage of expanded SPSS licensing. Marian students, faculty, staff, and alumni can use SPSS on campus or off campus on home machines so long as they are affiliated with Marian University Fond du Lac. New Projects In the near future, we will perform an upgrade to Time Clock Plus that will allow e- filing of Timesheets/Vacation Forms in addition to upgraded student time tracking features. There are a lot of exciting things going on here in IT Services. We continue to work with others in process improvement such as the faculty development grant application process and the adjunct faculty contract process. Our goal is to empower and support areas of the organization as efficiently as possible. I also want to recognize and give kudos to the CASE office for their efforts over the summer. Prior to this year IT has been responsible for maintaining the testing environments. This summer, the CASE office (specifically Cathy M, Joyce S, Jeri) took the initiative to learn and update the testing systems of various vendors. Through this effort they were independently able to update both the Fond du Lac campus and the Appleton campus. We were glad to field a few phone calls! This is one example where a little training will have long term payoffs. Great job CASE group! We’ve accomplished this in addition to multiple summer SOAR events, supporting UBMS Students, CSA, EAA, and some other events that took place over the summer. We’re not done yet - Please stay tuned for more as we continue moving forward while keeping the lights on! What’s Happening? We have some new workshops and user groups we think you will find very helpful. See below for details. Staff & Faculty User Lidwell’s book, Universal Principles of Design, and Group—Principles of will share concrete, practical ways to use these Design at Work — principles in Office and other programs to make our September 16, 9AM- communications and presentations cleaner, more 10:30AM engaging, and effective. We will be meeting in Stayer Do you create Center Room 217/218. SIGN UP TODAY! presentations? Are you creating materials to help engage students MO2 User Group—Universal Design for Learning online? Do you want to Activities for Engaging Online Courses— make it easier to find September 20, 9AM –10AM things on your MyMarian pages? THIS IS THE Do you want to increase student retention, GROUP FOR YOU! The engagement, and success in your online courses? first few user groups will You NEED to come to the next few MO2 Faculty User share principles of Groups! We will be talking about the principles of design from William Universal Design for Learning, simple ways to reflect these principles in your practice, and how this can help your online courses.