Please ask for: Dorinda Guy Telephone: 01482 613416 Fax: 01482 613110 Email: [email protected] Text phone: 01482 300349 Date: Wednesday, 08 July 2015

Dear Councillor,

West Area Committee

The next meeting of the West Area Committee will be held at 18:30 on Wednesday, 15 July 2015 in Calvert Centre .

The Agenda for the meeting is attached and reports are enclosed where relevant.

Please Note: It is likely that the public, (including the Press) will be excluded from the meeting during discussions of exempt items since they involve the possible disclosure of exempt information as describe in Schedule 12A of the Local Government Act 1972.

Yours faithfully,

Democratic Services Officer for the Town Clerk

Town Clerk Services, , The Guildhall, AlfredPage Gelder 1 of 102Street, Hull, HU1 2AA www.hullcc.gov.uk DX: 11934 HULL 1 Tel: 01482 300300

West Area Committee

To: Membership: Councillors Allen, Bell, Clay, Fudge L, Herrera-Richmond, Mann, Payne C, Payne R and Thomas

Officers : Jane Price, Assistant City Manager, Neighbourhoods Alastair Shaw, Community Manager, Neighbourhoods (West) Dorinda Guy, Democratic Services Officer (5)

Public Set: Reference Library Inspector Duncan Collins, Pickering Road Police Station, Hull, HU4 6TE

Page 2 of 102

West Area Committee

18:30 on Wednesday, 15 July 2015

Calvert Centre

A G E N D A PROCEDURAL ITEMS

1 Apologies

To receive apologies for those Members who are unable to attend the meeting.

2 Declarations of Interest To remind Members of the need to record the existence and nature of any Personal and Discloseable Pecuniary interest in items on the agenda, in accordance with the Member Code of Conduct.

Members Code of Conduct - Part D1 of the Constitution)

3 Minutes of the Meeting held on 27th May 2015 7 - 14 To approve the minutes as a true and correct record.

4 Minutes of Special Meeting held on 21st May 2015 15 - 16 To approve the minutes as a true and correct record.

5 Public Questions There will be a period of no more than 15 minutes during which written questions may be submitted by members of the public. Unwritten questions will be taken only at the discretion of the Chair. Questions will be answered at the meeting if possible, otherwise written replies will be sent. If required, decisions will be taken under the relevant agenda item below. As the agenda is to be considered in accordance with the Council's formal committee procedures rather than a public forum, the public present will not be able to participate in the Committee's discussions on the following items. Matters may be raised further at Forums.

NON-EXEMPT ITEMS

Page 3 of 102

6 Springhead Medical Practice 17 - 18 To update members on the proposed site for the relocation of the Springhead Medical Centre.

7 Future Provision of Customer Service Centre (CSC) Network 19 - 22 To provide Members on the progress made with the Customer Enablement and Empowerment Programme and the provision of access points in the West Area.

8 Community Safety Briefing 23 - 26 To update Members on Community Safety issues and activities within the West Area.

9 Corporate Parenting Annual Report 27 - 48 To present the Corporate Parenting Board Annual report and provide an update on Looked after Children in the West Area.

10 Flood Risk Management Update 49 - 52 To update Members on the Flood Risk Management Strategy and the progress of flood schemes within the West Area.

11 Housing Performance Update 53 - 70 To provide Members with the Housing Performance update for the period ending May 2015.

12 Housing Revenue Account Budget 71 - 76 To update Members on the Housing Revenue Account budget allocation and proposed delegation for the West Area for 2015/16.

13 West Area Neighbourhood Management Update 77 - 82 To provide an update to the West Area Committee on ward activity across the Area.

14 Resolution List 83 - 98 To update Members on the progress of outstanding resolutions.

15 Work Programme 99 - 102 To update Members on the Committee Work Programme and to provide further opportunity for Members to suggest future agenda items for discussion.

Page 4 of 102

EXEMPT ITEMS

16 No Exempt Items THERE ARE NO EXEMPT ITEMS ON THIS AGENDA

Page 5 of 102

Page 6 of 102 West Area Committee

27 th May 2015

PRESENT:- Councillor C. Thomas (Chair), Councillor P. Allen, Councillor A. Bell, Councillor H. Herrera-Richmond, Councillor C. Payne and Councillor R. Payne.

IN ATTENDANCE:-

Inspector D. Collins ( Police) – minute 10, G. Horth (Capital Development Manager, Major Projects & Infrastructure) – minute 12, T. Dalby (Corporate Director of Strategic Commissioning) and I. Atkinson (Strategic Delivery Manager) – minute 13, J. Grayson (Legal Officer) – minute 14, N. Chester (Regulatory Lawyer) – minute 15 and and J. Redpath (Landlord Services Manager) – minute 16.

J. Price (Assistant City Manager, Neighbourhoods), A. Shaw (Community Manager, Neighbourhoods) and D. Guy (Democratic Services Officer).

APOLOGIES:-

Councillor H. R. Clay (Deputy Chair), Councillor L. Fudge and Councillor E. Mann.

Minute Description/Decision Action No. By/Deadline PROCEDURAL ITEMS 4 DECLARATIONS OF INTEREST

No declarations of interest were made in respect of the items that follow below.

5 MINUTES OF THE MEETING HELD ON WEDNESDAY, 18 TH FEBRUARY, 2015

Agreed – That with the amendments of: Democratic Services Officer a. minute 57 to read: “meeting held on Wednesday ,18 th December”, and

b. minute 69 to read: “meeting held on Wednesday, 18 th December” and “That the exemption be removed from minute 70 and re-published”,

the minutes of the meeting of this Committee, held on 18 th February 2015, having been printed and circulated, be taken as read and correctly recorded and be signed by the Chair.

6 MINUTES OF THE MEETING HELD ON WEDNESDAY 18 TH MARCH, 2015 Page 7 of 102

Agreed – That the minutes of the meeting of this Committee, Democratic held on 18 th March 2015, having been printed and circulated, be Services Officer taken as read and correctly recorded and be signed by the Chair.

7 APPOINTMENT OF REPRESENTATIVE(S) TO OUTSIDE BODIES

The West Area Committee appointed Representative(s) for the Members & following outside bodies for the municipal year 2015/16. Council Information Team • Pickering and Newington Development Service (PANDA) Leader • Advisory Board to Childrens Centre • Community First

Moved by Councillor C. Thomas and seconded by Councillor A. Bell.

That Councillor P Allen be appointed as representative to Pickering and Newington Development (PANDA).

That Councillor C. Payne be appointed as representative to Advisory Board to Children’s Centre.

That Community First has come to an end and should be removed from the list

Motion carried.

That Community First has come to an end and is removed from future lists.

Motion carried.

8 PUBLIC QUESTIONS

No public questions were received.

NON-EXEMPT ITEMS

Non-Key Decisions 9 COMMUNITY SAFETY BRIEFING

The City Neighbourhoods and Housing Manager submitted a briefing paper which updated Members on Community Safety issues and activities within the West Area and included an update on the current ward priorities and issues arising in the wards.

Members discussed: (i) how their priorities had been met within the Humberside Police and the lack of communication between Page 8 of 102 Councillors and Police Officers. The officer suggested that a weekly email could be circulated to Councillors, who wish to receive it, on incidents that have happened in their Ward, and (ii) that each Ward Team collated priorities and put them forward to the Area Team.

Members asked if there were any contact details for Police Officers. The officer advised that all contact details were on the Police website that had been updated.

Members also commented that the photos of Councillors within the schools had been highly appreciated and that those photos of new Councillors to be sent to the relevant schools.

Members raised concerns on: (i) the current position on the green space on the former Tilbury school site and what was happening with the site, and (ii) what actions had been taken on the 7 secondary fires caused by deliberate ignition including those fires that were on open land on Gower Road.

Agreed –

a. That the update be noted;

b. that a weekly email is sent to all Councillors, who wish to b. Inspector receive it, on incidents that are happening in their Ward; Mattinson (Humberside Police

c. that each Ward Team discuss and collate ward priorities c. Assistant City and put forward to Area Tasking; Manager – Neighbourhoods

d. that photos of new Councillors that have been elected d. Community onto the West Area Committee are sent to the relevant Manager – schools within their Ward; Neighbourhoods

e. that Humberside Police investigates what actions were e. Inspector taken regarding the 7 secondary fires caused by Mattinson deliberate ignition including those fires that were on open (Humberside land on Gower Road, and Police)

f. th at Mr Waqas Tariq, Assistant Project Manager of Major f. Assistant Projects & Infrastructure is asked what the current Project Manager position is with the green space on the former Tilbury of Major Projects school site. & Infrastructure

10 REVIEW OF THE DELIVERY OF ADULT SOCIAL CARE

The City Adult Social Care Manager on behalf of the Director of Public Health submitted a briefing paper which updated Members on the current position regarding the Adult Social Care Review. Page 9 of 102 Members raised concerns at the lack of information provided in the report and that no officer was in attendance to answer any questions.

Members asked who the elected members were that had been consulted through the Member Reference Group.

Agreed –

a. That the briefing paper be noted;

b. that the briefing paper could have been circulated off b-d. Adult Social agenda due to it not being area specific and that no Care Manager officer was in attendance;

c. that Members receive a formal response off agenda before the next West Area Committee and before Cabinet whether any sites are to be closed within the West Area, and

d. that Members are informed who the elected members were that consultation took place with.

11 BASIC NEED SCHOOL FUNDING PROGRAMME 2015/16

The City Manager, Major Projects and Infrastructure and the City Manager, Learning and Skills submitted a briefing paper which updated the Members on the proposal to create additional school places at Rokeby Primary School by expanding the existing primary school. This work was supported by a capital funding allocation for Basic Need Capital Grant received from the Department for Education (DfE).

Members raised concerns that the school and governors had not been informed or involved in the expansion design of Rokeby Primary School. The officer advised that the Head Teacher of the school had been involved and works on the school would take place in September.

Members asked if works on the toilet facilities at Rokeby Primary School could coincide with the new building works. T he officer advised that this would be investigated and fed back to Members.

Members raised concerns that works to be carried out to Rokeby Primary would be very disruptive due to timing and queried what would happen to the pupils in September. The officer explained that the plans for expansion had been planned late but the works would only take approximately 3 months so the schools would possibly have to have larger classes or mobile classrooms.

Members queried: (i) why the works to Rokeby had not been processed earlier; (ii) that worksPage should10 of 102 be carried out before September; (iii) why mobile classrooms, etc had not already been discussed, and (iv) that the process of external commissioning should be investigated.

Moved by Councillor Mann and seconded by Councillor Herrera-Richmond.

a. That the report be noted;

b. that Members are informed what is happening regarding b&d-e. Capital classroom accommodation for the children when school Development commences in September 2015; Manager, Major Projects & Infrastructure

c. that the officer investigates whether works on the toilet c. Democratic facilities at Rokeby Primary School could coincide with Services Officer the new building works;

d. that Matt Jukes, Chief Operating Officer is asked to provide an explanation as to what the process was which has led to the current position in relation to Rokeby Primary School and the works that are to be carried out during term time.

e. that the process of external commissioning is referred to the VFM overview and scrutiny Commission.

Motion carried.

12 EXTERNAL FUNDING – CO -ORDINATION OF LOTTERY FUNDING ACTIVITY

The Director of Strategic Commissioning and Delivery submitted a briefing paper which raised awareness of the new process for co-ordinating lottery activity across the Council.

Members asked where the new co-ordination process would leave Friends of Pickering Park in respect of bids. The officer explained that Pickering Park alongside others were on the list for future bids.

Members queried who makes the decision on bids. The officer advised that bids that required match funding would go to the Administration for consideration but would have to fit into council priorities.

Agreed – That the briefing paper be noted.

13 GATE D SCHEMES/ORDERS AND PUBLIC SPAC E PROTECTION ORDERS

The Town Clerk and Monitoring Officer submitted a report which provided information on whatPage was 11 considered of 102 when requests were received by the West Area Team on how tenfoots, alleyways and similar areas of land might be fenced off.

Members thanked the officer for the report.

Members requested that a list of adopted tenfoots were provided to Members.

Moved by Councillor Bell and seconded by Councillor Thomas.

a. That the report be noted and author be thanked for the a-c. Legal report; Officer, Commercial & b. that recommendations 2.1 and 2.2 as detailed in the Projects report are agreed, and

c. that a list of adopted tenfoots are circulated to Members.

Motion carried. 14 GRAHAM AVENUE TRIANGLE

The Town Clerk and Monitoring Officer submitted a report which provided information on possible enforcement action that could be taken to tackle crime and anti-social behaviour occurring in the triangle of unused land located between Graham Avenue and St. Nicholas Avenue.

Members raised concerns regarding the condition of the Graham Avenue Triangle and what would be the best way forward. The officer advised that evidence of crime and anti- social behaviour in the Graham Avenue Triangle would need to be collated with a view of possible enforcement action.

Members asked if there was a difference in the process for agreeing gating schemes and dropped bollards. The officer explained that all residents would need to agree to dropped bollards so 100% signatures from residents would be required as with gating schemes.

Members queried what the process would be to claim the land. The officer advised that this would be difficult without exclusive rights to the Graham Avenue Triangle.

Moved by Councillor Thomas and seconded by Councillor Bell

a. That the report be noted;

b. that evidence of crime and anti-social behaviour in the b. Councillors, Graham Avenue Triangle is collated with a view to Residents and considering possible enforcement or a Public Space West Area Team Protection Order, and Page 12 of 102 c. that in the short term CCTV is erected in the Graham c. West Area Avenue Triangle area to deter fly-tipping. Team

Motion carried.

15 HOUSING QUARTER LY PERFORMANCE

The City Neighbourhoods and Housing Manager submitted a briefing paper which provided an update on the performance of the West Landlord Services Team and the Housing Investment Team for the period ending March 2015.

Members queried what the current situation was with the review of garages. The officer explained that this was going to be looked into in the next few months.

Members requested that the Assistant City Manager (Housing Investment) to be invited to the next meeting of the Committee.

Members raised concerns at the length of time it had taken to rectify any damage in the Boothferry South Road area due the roofing programme.

Agreed –

a. That the briefing paper be noted;

b. that the Assistant City Manager (Housing Investment) to b. Democratic be invited to the next West Area Committee Meeting on Services Officer 15 th July 2015 to answer any questions that Members may have, and

c. that a timescale is provided to Members on when works c. Landlord on the Boothferry South Road area is to be completed Services and any damage to be rectified. Manager – Neighbourhoods and Housing

16 NEIGHBOURHOOD MANAGEMENT UPDATE

The City Neighbourhoods and Housing Manager submitted a briefing note which updated the West Area Committee on ward activity across the Area.

Agreed – That the update be noted.

17 WEST AREA FUNDS

The City Neighbourhood and Housing Manager submitted a report which advised the Committee of the funding available to the West Area in 2015-16 from the Ward Budgets and Section 106 Monies. Page 13 of 102 Agreed – That the briefing paper be noted.

18 RESOLUTION LIST

The Democratic Services Officer submitted an update on the progress of outstanding resolutions from previous meetings of the Committee.

Agreed –

a. That the Chair reviews the resolution list, and

b. that Members request that outstanding b. Democratic actions/resolutions are updated by officers before the Services Officer next Area Committee Meetings are held.

19 WORK PROGRAMME

The Democratic Services Officer submitted the Work Programme to update Members on future agenda items.

Agreed – That the Work Programme for future meetings is noted.

Published on: 23 rd June 2015 Start Time: 6.30 p.m. End Time: 7.40 p.m.

Page 14 of 102 West Area Committee

21 st May, 2015

PRESENT:- Councillor P. Clark, Councillor A. Bell, Councillor E. Mann, Councillor C. Payne, Councillor R. Payne, Councillor C. Thomas IN ATTENDANCE:- C. Wiles (Scrutiny Officer). APOLOGIES:- Councillor H. Clay, Councillor L. Fudge, Councillor H. Herrera-Richmond

Minute Description/Decision Action No. By/Deadline PROCEDURAL ITEMS 1 DECLARATIONS OF INTEREST

No declarations of interest were made in respect of the items that follow below.

2 APPOINTMENT OF CHAIR

Moved by Councillor Bell and seconded by Councillor Mann:

That Councillor Thomas be appointed as Chair of the West Area Committee for the 2015/16 Municipal Year.

Motion carried.

3 APPOINTMENT OF DEPUTY CHAIR

Moved by Councillor Bell and seconded by Councillor Mann:

That Councillor Clay be appointed as Deputy Chair of the West Area Committee for the 2015/16 Municipal Year.

Motion carried.

Start: 9.40 a.m. Finish: 9.45 a.m.

Page 15 of 102

Page 16 of 102

Briefing Paper to the West Area Committee Wards : Derringham 15 July 2015

Springhead Medical Practice

Briefing Paper of the City Neighbourhoods and Housing Manager

1. Purpose of the Paper and Summary

1.1 This briefing note provides details of the proposal from GP Group regarding the use of land at Springhead Golf Course for the Springhead Medical Practice.

2. Background

2.1 The GP Group is acting on behalf of the Springhead Medical Practice on Willerby Road. Earlier this year they contacted the Council having spent some time looking at various sites in and around the area for land to develop a new medical centre and suggested that the car park of Springhead Golf Course/Recreation Area was large enough to accommodate shared parking and a new building.

2.2 Having been successful in obtaining government funding for the development they have approached the Council to progress this proposal

3. Issues for Consideration

3.1 The developer will attend the Committee to outline proposals and address any issues the Committee wishes to raise

4. Next steps

4.1 Any issues arising from the meeting will be referred to the City Property and Assets Manager to consider as part of the negotiation with the developer.

Laura Carr City Neighbourhoods and Housing Manager

Contact Officer : Jane Price Telephone No. : 331941 Officer Interests: None Background Documents: -

Author: Page 17 of 102 Status: Date: 07/07/2015 Page 1 of 1

Page 18 of 102

Briefing Note to West Area Committee

Ward: Boothferry, Derringham, Pickering

15 July 2015

______Future Provision of Customer Service Centre (CSC) Network.

Briefing paper of the City Customer Services Manager

1. Purpose of the Paper

1.1 This Briefing Paper provides progress made with the Customer Enablement and Empowerment Programme, which is to introduce online service facilities for customers to access services via self service.

1.2 The Paper also provides an update on progress made to review the provision of access points across the City, particularly the West Area, to enable customers to access online services as they are introduced, as an alternative access channel.

2. Background

2.1 In 2013, the Portfolio Holder requested that a further customer service centre to be considered at the Gypsyville Multi Purpose Centre. This required physical changes to the site, IT installation and a staff resource to deal with customer enquiries.

2.2 Also at this time, the Customer Enablement and Empowerment Programme (CEEP) was established to provide a pan Council approach to introducing online services, with an aim to channel shift customers from telephone and face to face usage, to digital self service.

Page 19 of 102 2.3 Therefore the proposed additional CSC at the Gypsyville Resource Centre was not progressed, at that time. A CEEP commenced development of the online services facility and also the Programme has a work stream to review the city wide face to face access points, to support customers who do not have access to the Internet or need help to do so.

3. Issues for Consideration

3.1 A city wide consultation exercise was carried out in October and November 2014 with both users and non users of the CSCs in order to understand the current usage, levels of satisfaction and the barriers to online services.

3.2 Management Information shows that the most popular CSC for West Area residents is The Wilson Centre.

3.3 The survey results will be used to inform a longer term strategy in relation to the location of access points to assist an online service provision in the future. Some key points from the survey results also include;

‹ Local CSC usage varies significantly, and the type of customers’ queries at the Wilson Centre also differs from remote sites. Customers tend to use local sites on a weekly basis, making regular payments etc, and the Wilson Centre as the ‘Head Office’ if customers receive a letter or demand from the Council.

‹ The majority of CSC users (46%) said they would use the 300300 service as an alternative.

‹ CSC users have rated the current service waiting times particularly low at 65% good or very good. The Wilson Centre particularly struggle to meet reasonable waiting times, however 33% of customers said they would prefer to use online services.

‹ Non CSC users currently access services via another venue such as the library service, or use 300300.

3.4 Customer Services has created a Digital Services Team to concentrate on the creation of a new Council website. The template shell of the site is currently being developed and is due to be completed by December 2015.

3.5 The CEEP is developing a detailed business case to determine the requirements of an online services infrastructure, and potential savings that can be made introducing on lines services and providing system integration to

Page 20 of 102 automate customer transactions. A detailed business case is due to be completed by the end of October 2015.

4. Next Steps

4.1 It is clear that a significant culture change is required for those customers who currently visit CSCs regularly to seek intense assistance to do their business, to become independent to find information and access services online. It is also evident that a provision of free internet access, in the form of Wi-Fi or a location with free internet access, with support to access services, is also required to support the channel shift to online services.

4.2 As part of initiatives to support customers to get online, the Council is investigating wi-fi provision at key spots throughout the city. As ever, budget is restricted. However it is hoped that by linking to other initiatives, such as City of Culture, the amount of subsidy the Council would have to provide specifically for this can be limited. Sites will be prioritised that can be demonstrably linked to key targets, most notably being easily accessible to customer groups that have high need for transacting with the Council but low access to home broadband.

4.3 During the next transition period of 12 to 18 months, as online services are introduced, Customer Services will be progressing a strategy with key partners such as the voluntary sector, the DWP (to get ready for Universal Credit), Health Colleagues, and potentially some private sector organisations, to extend the current free internet access provision from the current libraries and CSC network. The ultimate aim is to develop a branded network of access points around the city. This could be a voluntary sector building, a community hall, a shop, a children’s centre, or a health centre, which will be a known place to customers locally to provide free internet access and assisted support.

Andy Brown

City Customer Services Manager

Contact Officer : Lisa Buttery Telephone No. : 248432

Officer Interests: None

Page 21 of 102

Page 22 of 102

Briefing Paper to the West Area Committee Wards : Boothferry 15 th July 2015 Derringham and Pickering

Community Safety Briefing

Briefing Paper of the City Neighbourhoods and Housing Manager

1. Purpose of the Paper and Summary

1.1 This briefing paper updates members on community safety activities in the West Area.

2. Community Priorities

2.1 Discussions are taking place with Ward members to identify Ward priorities pending a review of the Common Tasking arrangements. Ward priorities were tabled at the Area Tasking Partnership held on 7 th July, 2015. Feedback from the Partnership will be reported verbally to the Area Committee.

3. Boothferry Ward

3.1 Neighbourhood Policing Team (NPT) Update

3.1.1 The Police report shed and garage burglary figures remain low across the ward, however the message to residents is to remain vigilant in keeping properties secure.

3.2 Neighbourhood Nuisance Update

3.2.1 The Neighbourhood Nuisance Team has conducted a joint interview with a resident from Bempton Grove with regards to ongoing disputes in the area.

3.2.2 A joint interview with the Area Housing team and a resident on St. Joseph Drive has been conducted to address issues concerning a communal area.

3.3 Environmental Enforcement Update

3.3.1 At the time of writing the briefing note, no update was available for the Boothferry Ward. Updates will be discussed with members at ward briefings.

Author: West Neighbourhood Co-ordinators Page 23 of 102 Status: FINAL Date: 07/07/2015 Page 1 of 4 4. Derringham Ward

4.1 Neighbourhood Policing Team (NPT) Update

4.1.1 The number of shed/garages burglaries continues to fall in 2015. However, the offence remains the most significant crime in the ward.

4.2 Neighbourhood Nuisance Team Update

4.2.1 At the time of writing the briefing note, no update was available for the Derringham Ward. Updates will be discussed with members at ward briefings.

4.3 Environmental Enforcement Update

4.3.1 A mail drop has been completed by Environmental Neighbourhood Nuisance Officers on Cropton Road in relation to dog fouling. A further mail drop has also taken place on Danube Road and Bristol Road in relation to waste found deposited within a nearby tenfoot.

5. Pickering Ward

5.1 Neighbourhood Policing Team (NPT) Update

5.1.1 PCSOs for the Boothferry Estate area are organising dates and times for police surgeries both north & south side. Arrangements will advertised throughout the ward.

5.1.2 PCSOs patrolled the Boothferry estate area following reports of several fires in the area. Security was identified as low on 3 sites managed by the building contractors currently carrying out work on council houses enabling materials to be taken that fuelled the fires. The Area Housing team has since spoken to a site manager to address the security concerns thereby reducing the risk of further fires.

5.1.3 There will be a Police drop in at Multi Purpose Centre, North Road in Hull on Friday 17 July at 10am. Cycle marking will be available.

5.2 Neighbourhood Nuisance Update

5.2.1 The Neighbourhood Nuisance team conducted joint interviews with the Area Housing team involving tenants of properties on Benedict Road in regards to alleged nuisance behaviour.

5.2.2 Joint visits and interviews with the Police took place in response to reports of alleged racial abuse.

5.2.3 The Neighbourhood Nuisance Team served Legal papers on properties on Saltash Road and Gower Road.

Author: West Neighbourhood Co-ordinators Page 24 of 102 Status: FINAL Date: 07/07/2015 Page 2 of 4

5.2.4 Joint interviews with residents from Priory Grove along with a team leader took place due to ongoing resident disputes. This resulted in a further joint meeting with Social Services to discuss issues raised leading to a strategy meeting with relevant partners. The case is now being monitored by partner agencies through the Neighbourhood Tasking process.

5.3 Environmental Enforcement Update

5.3.1 The Environmental Enforcement Team continues to monitor known hot- spots across the Pickering ward in relation to flytipping and dog fouling.

6. Area Environmental Enforcement Update

6.1 Environmental Neighbourhood Nuisance Officers continue to patrol the Boothferry, Derringham and Pickering Wards in response to service requests concerning environmental issues. Visits have also taken place to enable investigations to take place to identify culprits responsible for fly-tipping.

6.2 In response to complaints regarding litter and waste items deposited within passageways and tenfoots, enforcement action will only be taken by the Council in response to private land, where persons responsible can be identified and/or where accumulations of wastes are deemed to be prejudicial to health. Private passageways remain the responsibility of those who use, access or abut on to such land and not that of Hull City Council.

7. Fire and Rescue Update

7.1 During June there were 8 fires across the West Area including 2 fires involving loose refuse to the rear of the Pickering High School site. Of the 8 fires, 6 were in the Pickering Ward and one in each for Derringham and Boothferry Ward.

7.2 Two of the fires were deliberate ignition of an outdoor structure.

8. Community Payback Update

8.1 Nominations for Community Payback tasks can be made through http://hlnycrc.co.uk/what-we-do/nominate-a-project . The Community Payback team has minimal staff and a large area to cover (Hull & East Riding) so the scheme operates on a nomination basis. The Area Team continues to forward environmental projects that will benefit neighbourhoods throughout the West Area.

Author: West Neighbourhood Co-ordinators Page 25 of 102 Status: FINAL Date: 07/07/2015 Page 3 of 4 9. Gypsy and Traveller Unauthorised Encampments

9.1 Following legal action by the Council, there are currently no unauthorised encampments on Council owned land in the west area. The Area Team and partners remain vigilant in ensuring potential sites are as secure as possible to deter future unauthorised encampments.

9.2 Discussions continue with the Housing Facilities Team and Waste Management to ensure the height restriction barriers erected at the car park entrances to the 3- Boothferry flats are kept closed at all times.

10. Conclusions and Next Steps

10.1 The ward priorities will be monitored by the Area and Neighbourhood Tasking groups at bi-monthly tasking meetings. Neighbourhood Co-ordinators will also continue to update Ward Councillors through member briefing meetings.

10.2 Members will continue to prioritise Community Payback through member briefings.

Laura Carr City Neighbourhoods and Housing Manager

Contact Officer: Jenny Boughen - Telephone 616986 Officer Interests: None

Author: West Neighbourhood Co-ordinators Page 26 of 102 Status: FINAL Date: 07/07/2015 Page 4 of 4

Report to the West Area Committee 15 July 2015

Corporate Parenting Annual Report 2014-15

Report of the City Children Safeguarding Manager

1. Purpose of the Briefing Note and Summary

1.1. To present the Corporate Parenting Board Annual report and provide an update on Looked after Children in the West Area.

2. Recommendations

2.1. That the West Area Committee note the report and make any comments/ recommendations to the Corporate Parenting Board.

This is a non-key decision.

3. Background

3.1. In May 2014, the Corporate Parenting Board agreed the basis for the Corporate Parenting Strategy and Pledge for looked after children and young people in Hull. The Board also considered the developments for local Members, including raising awareness, training and visits to children’s homes.

3.2. Over the following months discussions with the chairs and deputy chairs of Area Committees highlighted that there was a keen willingness to consider how the Corporate Parenting role could be further developed. It was agreed that a report would be taken to each Area Committee to raise awareness of the role and to gain formal commitment from the Members to respond to the Pledge for looked after children and care leavers in their area.

3.3. In January 2015 the East Area Committee received a report regarding the statutory Corporate Parenting responsibility. Recommendations included the following:

• That the members act as ambassadors for looked after children and care leavers and raise any issues highlighted within their Area with the Corporate Parenting Board;

• That the Area Committee considers the implications and impact on looked after children and care leavers when making decisions; Author: N Visser-Lowe Page 27 of 102 Status: Draft Date: 07/07/2015 Page 1 of 4

• That the Area Committee receives a looked after children annual report, including feedback from the Young Voices Influencing Care Group (Hull’s Children in Care Council);

• That the members of the Area Committee who are also Local Authority School Governor(s) are aware of the looked after children population and Designated Teacher in their school and ensures that any identified issues are raised with the Virtual School Head. Further, that School Governors receive regular feedback, to be reported to the Area Committee, on how the Pupil Premium for Looked after Children is being used;

• That, where relevant, the Area Committee appoints a Member(s) to undertake 6 monthly visits to a designated Children’s Home in their area, in line with the Council’s Constitution Part B, Section 3 Area Committees, and that the appointments are reviewed on an annual basis.

3.4. Feedback was very positive with all Area Committees recognising the need to raise awareness and formally acknowledging their commitment to consider and address the needs of looked after children, young people and care leavers. Area Committees were particularly interested in the how looked after children are progressing in the local schools and how the Pupil Premium is being used to support this. Six named contacts were identified to be trained to undertake visits to children’s homes in East, West and Wyke areas. North Carr Area Committee requested training for all Members.

4. Issues for Consideration

General

4.1 The Corporate Parenting Board annual report (appendix 1) provides a summary of the work of the Board during 2014-15, which includes the development of a new Corporate Parenting Strategy and Pledge.

4.2 The Strategy includes the areas important to children and young people and sets out 6 key objectives:

• Involve: ensure that children, young people and their carers are central to and actively participate in decision making around their care plans and for any changes to the support they receive; • Safe: provide safe, comfortable, loving homes which meet the needs of looked after children; • Learn: make sure that all looked after children receive a good education from early years to further education; • Healthy: address the health needs of looked after children with easy access to mainstream services and specialist services where necessary; • Grow: provide opportunities for children and young people to have positive experiences and access to cultural, sports and leisure opportunities; • Transition: help young people successfully move into adulthood at a time that is right for them. Author: N Visser-Lowe Page 28 of 102 Status: Draft Date: 07/07/2015 Page 2 of 4

4.3 Over the past year the Board has considered reports relating to the key objectives, which include the following: • Looked after Children Pledge consultation, • Charter for Care Leavers, • Leaving care services (including employment, education and training and accommodation for care leavers), • Looked after Children Health Team annual report, • Educational progress of looked after children including introduction of the new Virtual School Head role, • Young Voices Influencing care updates, • Independent Reviewing Team annual report , • Independent Visiting Service (Sova) update, • Foster carer recruitment.

Schools (see appendix 2)

4.4 There are currently 278 looked after children attending Hull schools. In the West Area there are 19 looked after children. Of the 19 looked after children in the Area 73.7% (14 children) are making expected progress.

4.5 The use of the Pupil Premium to support outcomes for looked after children is monitored and support for schools from the Virtual School Head continues. This includes regular monitoring visits with a Designated Teacher, and an ongoing training programme for designated teachers, foster/ residential carers and school governors.

5. Monitoring Officer Assurance Statement

The documents are consistent with the statutory guidance contained within the Department for Education Guidance Promoting the Education of Looked after Children of July 2014 and Hull CCs LAC Pledge. (SD-F)

6. Section 151 Officer Assurance Statement

The Section 151 officer notes the reports, but has no specific comments on the report or the recommendations. (JM)

7. Comments of Head of Human Resources

The Annual Report 2014-15 of the Hull Corporate Parenting Board sets out that effective corporate parenting requires knowledge and awareness of both the needs of Looked After Children and Young People and the services they receive. This report provides an update on Looked After Children in the Riverside Area and is noted by the City Human Resources Manager. (KR)

8. Comments of Overview and Scrutiny

Author: N Visser-Lowe Page 29 of 102 Status: Draft Date: 07/07/2015 Page 3 of 4 This report has not been subject to pre-decision scrutiny. (Sc4665)

9. Comments of the Portfolio Holder for Learning, Skills and Safeguarding Children

The Corporate Parenting Board Annual Report for 2015/16 makes it clear that Hull City Council takes our responsibilities towards looked after children in the City extremely seriously. I am determined that we will do all we can to provide our looked after children with the opportunity to be successful as they grow older and become more independent. As corporate parents we should be working towards providing the kinds of home lives for our looked after children that we would wish to offer our own children. We should also encourage looked after children to strive to achieve the same educational and social outcomes as we would want for our own. I am delighted that West Area Committee has already demonstrated a real willingness to help Hull City Council fulfil the commitments contained within the Annual Report, and commend the strategy for improving the lives of looked after children contained within it.

10. Conclusions

10.1 Over the last year the Corporate Parenting Board has been on a journey. A review of the scope, responsibilities and ways of working has seen improvements which are helping to enhance the links with looked after children, foster carers and other agencies in order to improve the understanding of the issues faced by children in our care.

10.2 The Corporate Parenting Board Annual report provides a summary of the work of the Board during 2014-15 and the focus for the Council and its partners over the next year.

Contact Officer: Nicky Lowe Telephone No. : 01482 616375

Officer Interests: None Background Documents: None

Author: N Visser-Lowe Page 30 of 102 Status: Draft Date: 07/07/2015 Page 4 of 4

Hull Corporate Parenting Board Annual Report 2014-15

Page 31 of 102

Foreword

The last year has seen some significant changes for children’s social Getting to good care within Hull with a large scale reorganisation of the service locally and the introduction of Children and Families Act 2014 nationally. Leadership, management and governance arrangements deliver strong, strategic local leadership that measurably improves outcomes for vulnerable Against this backdrop the Corporate Parenting Board has also been on children. The local authority works with partners to plan and deliver early help, a journey with a review of the scope, responsibilities and ways of to protect children and young people, to improve educational attainment and working. The aim is to further maximise the impact, develop narrow the gap for the most disadvantaged and it acts as a strong and effectiveness and enhance the links with looked after children, foster effective corporate parent for children looked after and those leaving or who carers and other agencies to improve understanding of the issues faced have left care. (Ofsted) by children in our care.

Comments from the Ofsted inspection in late 2014 were extremely positive around the Corporate Parenting role in Hull with leaders and senior managers seen to give vulnerable children the highest priority; and voices of young people clearly heard and acted on by the Corporate Parenting Board. However, we can always do more.

I have initiated an ongoing campaign to raise awareness of the Corporate Parenting role, which includes the part the Board and the whole Council has to play in improving the outcomes for the 650 children we have in our care. The Corporate Parenting Strategy 2014-17 will help provide a focus over next few years, setting out our commitments, or Pledge, to looked after children and detailing actions to meet the six key objectives. The Corporate Parenting Board will monitor the progress against the objectives and act as a focal point for discussions around service development for looked after children and care leavers.

Looking after the children and young people in our care continues to be one of the most important things the Council does and I, along with colleagues from across the political spectrum will continue to demonstrate our commitment to providing the best care and support for the children in Hull.

Council lor Rosie Nicola Portfolio Holder/ City Plan Enabler: Learning, Skills and Safeguarding Children

Page 322 of 102

Introduction

Effective Corporate Parenting requires Nearly 8 out of 10 children are living in family knowledge and awareness of both the needs placements of looked after children and young people and the services they receive. This is a shared responsibility, which requires a high level of 82% of children are up-to-date with 60% of children attend good commitment from the leadership of the immunisations at review health assessment or outstanding schools Council and the support of all Council employees as well as partner agencies.

The Corporate Parenting Board was set up in 2011 as an advisory board sitting outside the 77.3% of children have an up-to- Council governance structure to take forward 80% of young people leaving care are date ePEP and 64% are making the Council’s Corporate Parenting Strategy, in suitable accommodation expected progress monitoring effectiveness as Corporate Parents. The Board is a multi agency forum 2 out of 3 children and young made up from a cross party representation of people rated their social worker elected members, senior officers from the 7+ out of 10 Council and partner organisations and representatives from looked after children and carers.

In 2014, the Board commissioned and agreed a new Corporate Parenting Strategy 2014-17. In developing the Strategy consultation with 46 looked after children aged between 7 and 18 years highlighted the top 3 things important to children and young people. These were to; • provide them with a safe and comfortable home where they can feel part of a family or group (26), • support them to become successful adults with a positive future (23), • help them to have fun and get involved in clubs and activities so that they make new friends and develop their interests (19).

The Strategy inlcudes the areas important to children and young people and sets out 6 key objectives: Page 333 of 102

• Involve: ensuring that children, young people and their carers are central to and actively participate in decision making around their care plans and for any changes to the support they receive; • Safe: providing safe, comfortable, loving homes which meet the needs of looked after children; • Learn: making sure that all looked after children receive a good education from early years to further education; • Healthy: addressing the health needs of looked after children with easy access to mainstream services and specialist services where necessary; • Grow: providing opportunities for children and young people to have positive experiences and access to cultural, sports and leisure opportunities; • Transition: helping young people successfully move into adulthood at a time that is right for them.

Over the past year the Board has considered reports relating to the key objectives, which include the following: • Looked after Children Pledge consultation, • Charter for Care Leavers, • Leaving care services (including employment, education and training and accommodation for care leavers), • Looked after Children Health Team annual report, • Educational progress of looked after children including introduction of the new Virtual School Head role, • Young Voices Influencing care updates, • Independent Reviewing Team annual report , • Independent Visiting Service (Sova) update, • Foster carer recruitment.

The annual report provides a summary of the work of the Corporate Parenting Board in 2014-15.

Page 344 of 102

During 2014 the Corporate Parenting Board received reports from a number of independent services set up to directly review the experiences of children and young people in care.

Sova provides an independent volunteer mentor service for up to 70 children and young people. From feedback gained throughout 2013-2014: • 100% said they enjoyed having a volunteer and found their volunteer helpful, • 99% felt their volunteer listened to them, • 95% felt their volunteer had made a difference in their life, • 99% would recommend having an volunteer to others.

‘They help your social confidence’

‘They take their own time to do things with me’

The Independent Reviewing Officers undertake independent assessment of the 95% of children and young people said that having a experiences of children in care planning providing challenge to the Local Authority, volunteer made a difference in their life. Comments include; where necessary.

“Really nice person to talk to, can tell her if anything is

In addition the Young Voices Influencing Care group has identified areas they want to wrong” focus on over the next few months (see page 11). “He gives me advice, tells me to keep calm and not get

angry, and tells me things will be better if I don’t get so mad”

Key aims for 2015-16: “I feel better for having my volunteer; she has helped me

understand it is ok to be in Foster Care”

• To improve quality assurance of reviews including feedback from other participants.

Page 355 of 102

Outcomes for looked after children are improving. We are making steady progress in achieving stable placements and this is demonstrated through a downward trend in indicators such as the percentage of children who experience 3 or more placement moves .

The high quality of care provided by Children’s Homes in Hull is recognised in the recent Ofsted inspections with the majority of our homes receiving a ‘good’ judgement. Children’s Homes Managers also work with the local police to complete an annual Area Assessment which looks at all aspects of community safety within the locality of the home and assesses and mitigates any particular risk to the children living there.

The Council also has a contract for an internet filtering service which helps Foster Carers and Children’s Homes managers make sure that children and young people are safely accessing material on-line.

Key aims for 2015-16: When reviewing the effectiveness of the Corporate Parenting • To make sure that all Council children’s homes have the same facilities as any Pledge children rated their feelings of safety for their home other family home; and their communities. • To consider how the Board can support the work to challenge child sexual Exploitation; Scores of 4.79 and 4.88 out of 5 • To mitigate all risks identified through the Children’s Homes Area Assessment.

Page 366 of 102

There are 278 looked after children attending Hull schools with over 60% in learning provision that is rated outstanding or good.

2014 saw significant changes to the role of the Virtual School team, with a full reorganisation from 1st September 2014. The role of the team is increasingly a monitoring role. They work closely with schools and other educational settings holding them to account for how children are progressing. This includes how schools are working with children to agree a Personal Education Plan and how the Pupil Premium Plus grant is used to support them in achieving expected progress.

Support for schools from the team and the Virtual School Head continues, including regular monitoring visits and discussion with Designated Teachers; and an ongoing training programme for designated teachers, foster/ residential carers and school governors.

Key aims for 2015-16: 10.2% of looked after children get the benchmark 5 A* to C • To ensure that all personal education plans are of a high quality and that the grades including math’s and English compared with 44% of all Pupil Premium is used effectively to improve outcomes; pupils.

• To increase the number of looked after children achieving the recognised benchmark at all stages.

Page 377 of 102

Over the last 2 years the health services for looked after children have become more integrated and aligned with children’s social care services.

The implementation of the electronic care record has improved information systems and administration processes. A more targeted approach to the assessment, planning and delivery of interventions has improved engagement between health services and children and young people who are looked after.

Information regarding the health outcomes of looked after children is currently limited to national requirements, which relies on data collation and reporting with regard to the uptake of: dental registration and check-ups, immunisation and vaccinations, and initial and review health assessments, rather than a greater understanding of the health needs of looked after children and how these compare with other children. The progression and implementation of the health profiling tool and electronic care record will be used to strengthen the understanding of the health profile for looked after children and inform future service developments. Key aims for 2015-16:

• To further develop the health profiling tool in relation to pre-school and school- A review of reports for 54 children presented to the adoption aged children and young people; panels in 2012 -2013 showed that; • To strengthen the requirements of care leavers in respect of their health care summary record; 11 children had a risk of, or had suffered Neonatal abstinence • To initiate research into the comparison between health outcomes for looked after syndrome effects due to maternal drug misuse in pregnancy. children and their peers to include physical, emotional and mental health.

Page 388 of 102

In addition to the work that Foster Carers and Childrens Homes Managers do to encourage looked after children and young people to participate in a range of leisure, sporting and cultural activities the Youth Development Service offer a range of activities available in the city.

Young Voices Influencing Care (YVIC) has also entered two groups into the Night Challenge which is organised by Humberside Police to provide young people with the opportunity to work alongside the uniformed services in small groups. Following the challenge young people are invited to attend a presentation night to celebrate their achievements.

Regular social sessions are held at the Kingston Youth Centre with recent activities including the Bike Project where young people can learn mechanics to build their own bike as part of a drive on healthy lifestyles. This also results in young people achieving a Youth Development Certificate.

YVIC also has a desire to carry out some charity fundraising as a way of contributing positively to the city and improving the image of young people. The group has identified Nurture a Child as their charity of the year. This is in recognition of the charity’s positive support of YVIC and the sponsorship offer for the football team.

Key aims for 2015-16: In the Humber Night Challenge 11 young people participated • To continue to encourage more looked after children and young people to join YVIC. and completed the seven hour walking challenge.

Page 399 of 102

The Leaving Care Team supports between 170 and 180 16 to 25 year olds at any one time, offering a range of advice around accommodation, education, employment and training as well as financial and practical support.

Performance in respect of those care leavers who are in employment, education or training is lower than we would like but this is in the context of training and employment issues facing all young people in the City. There is a substantial package of financial support for Care Leavers post 18 up until the age of to 25. This has helped 18 young people to access higher education across the country.

By signing up to the Charter for Care Leavers in 2014, the Council and the Corporate Parenting Board has reaffirmed commitment to supporting young people moving from care.

Key aim for 2015-16: In 2012/13 80% of care leavers were assessed as being in • Review the procurement processes for purchasing goods with a view to suitable accommodation implementing more flexible options, for example when supporting young people in setting up home or when arranging trips for children living in children’s homes; • To identify more apprenticeships, traineeships and other opportunities across the Partnership.

Page 4010 of 102

During 2014 the Children in Care Council – Young Voices Influencing Care (YVIC) was re-launched. YVIC has undertaken a wide range of activities designed to increase their involvement in highlighting service improvements for looked after children. This resulted in the identification of key priorities to feed into the Corporate Parenting Board, successfully influencing decisions, for example, a review of pocket money in children’s homes. They also reviewed the Pledge voting on the areas they would like the Board to prioritise. This includes a focus on better homes, increasing the number of foster carers and a review of sibling contact.

As part of a regional network YVIC has had the opportunity to learn and share ideas with groups of looked after children and young people from other local authorities. A YVIC member also attended the Who Cares Conference and has subsequently attended the All Parliamentary Group, which provides a voice for looked after children and care leavers and opportunity to influence national policy.

Young YVIC members regularly help to facilitate training Voices courses aimed at staff working with looked after Influencing children to develop the skills that children and young Care (YVIC) people value. They also attend the monthly Foster Care Panel providing a two-way question and answer session for prospective foster carers.

The group are currently supporting the Hull Safeguarding Children’s Board to revise communication materials produced for young people.

Key aims for 2015-16:

• To develop a range of initiatives to ensure that looked after children are involved in the City of Culture 2017. Page 4111 of 102

Foster Carer Recruitment

In January 2015, the Corporate Parenting Board signed off a comprehensive Foster Carer recruitment plan, which included various marketing strategies targeting different sectors and demographics of the city, some of the activity included;

• Citywide JC Decaux campaign; • A 12month public transport campaign; • St Stephen’s TESCO Community Board; • Bus Stop promotions at over 150 bus shelters across the city; • February Fostering Fortnight - a campaign of information stands across the city.

This has already started to show an impact with 76 enquiries in February 2015 compared with 29 for the same period in 2014. Facebook advertising has also been very successful with an increase in our Facebook following from 310 to over 660 in just 4 weeks.

Member Commitment for Looked after Children

Members from across all areas have reinforced their commitment to the Corporate Parenting role. Reports to all seven Area Committees resulted in some positive actions and representatives from relevant Area Committees were nominated to visit and report on the quality of Childrens Homes in their Areas. In addition there has been full Council commitment for both the Runaway Charter and Care Leavers Charter.

In the run up to Christmas children from local children’s homes were invited to tea by the Lord Mayor, Councillor Glew. Eight children were given the opportunity to meet with the Lord Mayor in her parlour and then given a tour of the Guildhall.

Page 4212 of 102

The future

Through the Corporate Parenting Strategy, the Board will continue to focus on the key development actions for improving the services for looked after children and young people. The priorities for 2015-16 will include the key aims identified in this report and will focus on;

• Involve - ensuring that children, young people and their carers are actively involved and participate in decision making and service design;

• Grow - encouraging looked after children and care leavers to be actively involved in the plans and opportunities that the City of Culture provides;

• Transition - enabling successful progression into adulthood through improved support around further education, training, employment and accommodation.

Page 4313 of 102

Page 44 of 102

Kingston upon Hull

Virtual School for Looked After Children

Appendix 2 - Area Committee Research Hull- Data Updated as of 21/05/2015

Ofsted Outcomes- LAC Attending educational provision in Hull

LAC attending OUTSTANDING Provisions in Hull 14.39% LAC attending GOOD Provisions in Hull 47.48% LAC attending REQUIRES IMPROVEMENT Provisions in Hull 24.1% LAC attending INADEQUATE Provisions in Hull 11.51% LAC in Provisions NOT YET ASSESSED by OFSTED 2.52%

Area Committee Total LAC (Total 278) % of LAC making expected progress Riverside 53 64.2% East 52 65.4% North Carr 54 53.7% North 31 58.1% West 19 73.7% Park 57 63.16% Wyke 12 83.3%

School Year 0 1 2 3 4 5 6 7 8 9 10 11 Males Females Count of LAC in 18 21 27 21 27 15 26 16 22 19 36 30 Hull School 160 118

PLEASE NOTE: The data on this document was finalised on 21 st May 2015 . A data collection was completed by James Keal (Virtual School Team) to determine LAC making expected progress based on each Schools targets and expectations for each individual child. This was completed on 4 th May 2015 to show which LAC are making expected progress within each Area Committee. An update to this data collection will be made at the start of the new academic year in September 2015.

There are currently 278 Looked after Children on role with Hull Schools. The following research is based on a breakdown of LAC by the 7 area committees within the area: Riverside, East, North Carr, North, Park, West and Wyke.

The first table above represents the total Ofsted outcomes of schools which have LAC on role within Hull. As

you can see there is over 60% of LAC within Outstanding or Good provisions within the local area. Some schools have also recently been assessed by Ofsted so total figures are likely to change on a frequent basis.

The second table represents a count of every LAC in their specific area committee and an average percentage of the children in the area making progress based on the schools targets and expectations. Page 45 of 102

Kingston upon Hull

Virtual School for Looked After Children

% Making LAC Riverside Area Committee Ofsted Outcome Designated Teacher Expected Total Progress Adelaide Primary 2 Good Helen Williams 0% Buckingham Academy 2 Inadequate Jane Tyler 50% Chiltern Primary 4 Good Claire Bower 100% Clifton Primary 1 Good Lucy Burnham 100% Craven Primary 3 Inadequate Trudi Bartle 33% Endeavour High 1 Inadequate Michelle Priestman 0% Francis Askew 6 Good Linda Russell 100% Hull Trinity House 2 Good Paulette Waterman 100% Newington Academy 2 Good Steve Kernan 0% Paisley Primary 5 Good Maureen Woyen 40% Pearson Primary 4 Good Ann Hinsley 100% Rise Academy 14 Requires Improvement Phil Wade 57.1% St George's Primary 1 Good Louise Oddy 100% The Boulevard Academy 1 NYA Carol- Ann Daniel 100% Wheeler Primary 5 Good Debbie Robinson 60% Total 53

% Making LAC Designated East Area Committee Ofsted Outcome Expected Total Teacher Progress Andrew Marvell 8 Inadequate Maria Stead 12.5% Bellfield Primary 1 Good Sam Bullen 100% Dorchester Primary 6 Good Joanne Lyon 66.6% Ings Primary 1 Good Laura Newby 100% Longhill Primary 2 Good Sarah Omer 100% Maybury Primary 1 Good Craig Williams 100% Neasden Primary 2 Requires Improvement Maxine Jordan 100% Spring Cottage Primary 2 Outstanding Lucy Moffatt 100% Sutton Park Primary 5 Good Lisa Williamson 100% Thanet Primary 3 Inadequate Jo Machon 66% Tweendykes 5 Outstanding Bernadette Dobson 100% Wansbeck Primary 4 Good Yvonne McIlloney 50% Winifred Holtby 12 Requires Improvement Bob Bunn 58.3% Total 52

Page 46 of 102

Kingston upon Hull

Virtual School for Looked After Children

% Making North Carr Area LAC Designated Ofsted Outcome Expected Committee Total Teacher Progress Donna Murray/ Mike Ashwell Academy 3 Good Birkenshaw 0% Biggin Hiill 2 Good Neil Bailey 100% Broadacre Primary 5 Requires Improvement Sarah Waller 60% Bude Park Primary 1 Good Sarah Briggs 100% Cleeve Primary 15 Good Christine Bushell 86.7% Highlands Primary 9 Outstanding Jayne White 66.6% Horton House 2 NYA Claudia Milson 0% Kingswood Academy 11 Inadequate Elaine Wainwright 18.2% Kingswood Park Academy 3 NYA Caroline Bellamy 0% Northcott Primary 1 Requires Improvement Colleen O'Connell 0.0% St Andrew's CEVA 2 Good Deborah Leck 100% Total 54

% Making LAC Designated Northern Area Committee Ofsted Outcome Expected Total Teacher Progress Frederick Holmes 4 Good Jim Weller 100.0% Hall Road Academy 1 Good Kerry Brown 100.0% Newland School for Girls 11 Requires Improvement Donna Fitzgerald 27.3% Newland St John's 1 Good Lyn Cooper 100% Parkstone Primary 2 Good Chris Smith 100.0% St Mary's College 9 Outstanding Angela Ogilvie 66.6% Thomas Ferens 1 Inadequate Angie England 0% Thorpepark Primary 2 Good Alison Failey 50.0% Total 31

% Making LAC Designated West Area Committee Ofsted Outcome Expected Total Teacher Progress Ainthorpe Primary 2 Requires Improvement Katherine Lyon 100% Bridgeview School 2 Good Sue Elder 0% Christopher Pickering 3 Good Jane Marson 66.6% Ganton School 6 Outstanding Gill Lyon 83.3% Priory Primary 2 Good Alyson Thompson 50% Sirius Academy 2 Outstanding Rachel Moulding 50% Wold Academy 2 Inadequate Louise Kirby 100% Total 19

Page 47 of 102

Kingston upon Hull

Virtual School for Looked After Children

% Making LAC Designated Park Area Committee Ofsted Outcome Expected Total Teacher Progress Alderman Cogan 2 Requires Improvement Debbie Barnard 100% Archbishop Sentamu 9 Good Julie Allinson 88.9% Aspire Academy 3 NYA Anouska Gardner 0% Estcourt Primary 2 Good Sue Conway 0% Angela Wild/ Rachel Foredyke Primary 6 Good Smalley 83% Gillshill Primary 1 Outstanding Sam Wrightam 100% Malet Lambert 8 Good Patrick Sprakes 87.5% Primary 1 Good Rachel Butler 100% Oakfield School 7 Good Sam Hodgeson 42.8% Primary 2 Requires Improvement Kerry Prethero 0% St Richard's RC Primary 12 Requires Improvement Anne Watts 50% Stockwell Primary 1 Good Christy Coulter 100% Primary 1 Requires Improvement Jo Harrison 0% Westcott Primary 2 Requires Improvement Carol Marshall 100% Total 57

% Making LAC Designated Wyke Area Committee Ofsted Outcome Expected Total Teacher Progress Bricknell Primary 1 Outstanding Hannah Porter 100% Kelvin Hall 5 Outstanding Ray Khan 100% Sidmouth Academy 1 Requires Improvement Karen Garnett 100% St Vincents 1 NYA Francis McDonnell 100% Thoresby Primary 4 Good Elise Sirel 50% Total 12

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Briefing Paper to the West Area Committee Wards: Boothferry Derringham 15 July 2015 Pickering

West Hull Flooding- Update

Briefing Paper on behalf of the City Planning Manager

1. Purpose of the Paper and Summary

1.1 The purpose of the paper is to update the committee on the flooding situation in West Hull. This includes flood alleviation schemes and strategies, maintenance or operational work, partnership working including communities and insurance.

2. Background

2.1 The flood risk to the city of Kingston upon Hull is extensive and complex. Due to the topography large parts of the city are at risk from tidal flooding from the Humber, fluvial flooding from the main rivers (, Holderness Drain and Beverley and Barmston Drain) and combined surface water, sewer and ground water flooding.

2.2 All the wards in West Hull are at risk from all sources of flood risk. Pickering Ward is predominantly at risk from tidal flood risk and also from fluvial (Fleet Drain), Boothferry and Derringham from surface water, although due to the nature of the flood infrastructure, all have surface water issues. This is because all the surface water flow and overland flows in West Hull have to find their way into the combined sewer system which takes flows to West Hull Pumping Station on Goulton street and then across the city in the Humbercare tunnel to Saltend Waste Water Treatment Works. In intense rainfall events the sewers become full and surface water is unable to discharge. This means ponding and flooding in the lowest areas on the sewer network which is a variety of locations around West Hull, usually at the end of the trunk sewer catchments.

2.3 To alleviate the flooding and to increase community awareness a number of schemes, strategies and events are occurring. The construction schemes are:

• Humber: Hull Frontages Scheme • River Hull defences

Author: R Glossop Page 49 of 102 Status: Final Date: 07/07/2015 Page 1 of 4 • Willerby and Derringham (WADFAS), • Anlaby and Flood Alleviation Scheme (AEEFAS) • Willerby and Wymersley Rd Scheme • Norland Avenue Sustainable Drainage Retrofit pilot • County Road South Allotments Swale. • Community awareness is through the Local flood Risk Management Strategy and the Flood Bus events.

3. Issues for Consideration/ Update on Schemes

3.1 The Humber: Hull Frontage Scheme is currently in feasibility stage. This project involves assessing and providing an appropriate standard of protection for Hull from Paull in the East to the . The Environment Agency is leading on this scheme with Hull City Council but 2 small sections from Saltend to Paull and to the Humber Bridge will be delivered by ERYC. A section of this work is currently underway at Albert Dock and is due to complete this summer. The work will be done in phases over the next 10 years and will likely cost in excess of £50 million.

3.2 River Hull Defences- in a similar manner to the Humber Frontages, this scheme has looked at the existing defences along the River Hull and assessed the standard of protection they currently provide and what is required to ensure they are appropriate. Without an appropriate standard of protection, aside from the physical impact of flooding on communities, Hull would struggle to justify development and insurance would not be available. The scheme is currently going for approval for phase 1, the defences requiring work in the first 5 years. The cost of this is £40 million and the Environment Agency is leading with Hull City Council as the partner.

3.3 WADFAS- this scheme is a joint East Riding of Council (ERYC) and Hull City Council scheme to provide surface water storage lagoons to store overland flows from the surrounding Willerby area. In 2007 the overland flows caused extensive flooding in the Derringham area and further afield due to the fact that the sewers were at capacity before water from the city could get in. The scheme is in construction and due to complete this winter. The large lagoon at Carr Lane has been the subject of much archaeological interest which has delayed the programme. The cost is £14 million.

3.4 AEEFAS – this scheme follows the concept of the WADFAS scheme and aims to capture overland flows from the Tranby/Swanland catchment. In 2007 flows from Western Drain spread eastwards towards Hull and caused flooding in the East Ella area. The scheme involves intercepting overland flows and directing through a tunnel into the existing Western drain lagoon and the site of the Sydney Smith School. AEEFAS is currently going through the approval process and costs £20 million.

3.5 Willerby Road and Wymersely Scheme, Norland Avenue Suds retrofit and County Road South Allotments swale. These small community schemes are led by Hull City Council. They aim to deal with the residual flood risk that remains after the larger schemes are in place. It is acknowledged that whilst WADFAS and AEEFAS will reduce the risk of overland flows coming into the city, as happened in 2007, there is still a risk that rain falling directly on the city may flood properties and roads because it Author: R Glossop Page 50 of 102 Status: Final Date: 07/07/2015 Page 2 of 4 is unable to get into the sewer system. This flooding is usually during heavy rainfall events and occurs for a matter of hours, during the backlog of the flows in the sewers making their way to Saltend. The principle of these small schemes is to install small storage areas to prevent water going into properties before discharging into the sewers once the flows are moving. The swale at County Road has been constructed, the Willerby Road and Norland Avenue schemes are currently in feasibility.

3.6 Under the Flood and Water Management Act 2010 every Lead Local Flood Authority must produce a Local Flood Risk Management Strategy. The strategy should identify who the Risk Management Authorities are in the area, what the responsibilities are and who is doing what. It should promote a catchment based approach with partnership working and a community focus at its core. The Strategy for Hull has been written with the concept of community as its driver. As explained in paragraph 2.2 the flooding in Hull is complex, communities do not care whose water is flooding them, just that someone is taking the lead in addressing the problem. The strategy aims to avoid duplication with existing plans and strategies but signposts existing work and lays out clearly what the risk is in Hull, what is been done about it and what help is available.

3.7 The next Flood Bus event is to be held on the 30 th July in the Derringham Ward. Residents are invited to come along and discuss issues and problems with representatives from Hull City council Flood Risk Planning team, the Environment Agency and Yorkshire Water.

4. Next Steps

4.1 There is a lot of work currently ongoing with Yorkshire Water regarding the sewer infrastructure in Hull. A previous feasibility study on upgrading and improving the standard of service concluded that the amount of investment required was in the ranged from £151- 557 million. The solutions ranged from retrofitting sustainable drainage city wide to constructing “super sewers” which is a costly infrastructure project due to the amount of existing development and constraints of this. The financial regulator OFWAT and customer charter did not accept it was justifiable to increase water bills to the extent required for this investment. Yorkshire Water is working with Hull City Council to put forward a proposal in the next investment period which looks at a suitable solution for all partners. In the meantime they are contributing towards the smaller partnership schemes.

4.2 Insurance companies use a variety of products to determine premiums. The Environment Agency produce a map called the National Flood Risk Assessment map (NaFRA). This shows the risk from tidal and fluvial flooding and the presence of flood defences if the standard of protection is above 1 in 75 years. JBA Consulting produce another tool which is also used, this includes surface water flooding. Both these systems need updating with the schemes to ensure that residents are able get the most up to date information. The Flood Risk Planning Team is currently working on data agreements to make sure that both systems fairly represent the situation.

Alex Codd

Author: R Glossop Page 51 of 102 Status: Final Date: 07/07/2015 Page 3 of 4 City Planning Manager

Contact Officer : Rachel Glossop- Flood Risk Planning Manager Telephone No. : 01482 612129

Officer Interests: None

Background Documents: - None

Author: R Glossop Page 52 of 102 Status: Final Date: 07/07/2015 Page 4 of 4

Briefing Paper to the West Area Committee Wards : Boothferry, Derringham and 15 th July 2015 Pickering

West Area Housing Performance for the period Ending May 2015

Briefing Paper of the City Neighbourhoods and Housing Manager

1. Purpose of the Paper and Summary

To brief the West Area Committee on the performance of the West Landlord Services Team and the Housing Investment Team for the period ending May 2015 as contained in Appendix A.

2. Background

2.1 The Area and Neighbourhood agenda places responsibility for ensuring effective performance of Council services at a local level with Area Committees. The information at Appendix A captures the relevant information to enable the West Area Committee to fulfil its monitoring role in relation to local delivery of Housing Services.

2.2 Appendix B contains the reasons why properties were not let within the target of twenty-three days.

3. Summary of Performance Issues

3.1 Responsive Repairs The performance for the percentage of appointments dipped in April 2015 however none of the performance was lower than the target of 90%.

100% of all the emergency and urgent repairs have all been completed in time and 99.5% of the non-urgent repairs were also completed in time. Only two repairs did not meet there target. The target for those particular repairs was 21 days. The average time to complete 99% of all non-urgent repairs is 12.5 days which is within the 15 day target.

Author: Jane Redpath Page 53 of 102 Status: Final Date: 07/07/2015 Page 1 of 4 3.2 Gas Repairs and Gas Servicing Both the emergency gas repairs and the non-urgent gas repairs remains at 100% completed in time, but the performance has slightly slipped at 97.7% for urgent repairs.

The number of gas repairs completed right first time was particularly low in the West Area during those three months and this issue is discussed between the contractors and Housing Investment Services who monitor the contract.

At the end of May there were five properties in the West Area without a gas certificate. These are cases that are in the managed process where we have difficulty gaining entry for a number of issues. However gas servicing is always a priority to be done and work is being done to improve this number.

3.3 Repairs Completed Right First Time One hundred and twenty five people have responded to repair receipts, out of these responses the issue of whether or not the operative was able to solve the problem right first time got the lowest response, however the overall response for all three questions for this financial year so far is at 85% which is the same as the target.

3.4 Empty Council Properties The number of empty properties at the end of May 2015 was fifty-nine, seven were waiting to be let, sixteen were in the repairs process and thirty-six are with the regeneration team.

The average time to complete empty property repairs increased each month but has not yet exceeded the target number of days.

Currently the Cherry Hinton Court sheltered scheme is empty and works are due to start between December and year end. Seven long term tenants left there and went to Whitelees Court; they will have the opportunity to return there should they wish to. Two long term Cherry Hinton residents left and went to other sheltered schemes in the city. Nine people who had left Whitelees Court whilst the improvement works were done have now returned.

3.5 Average Re-let Time The average re-let time for domestic properties has been above target all through the quarter and the year to date figure of 30 days is also above the 23 day target. Appendix B gives the reason behind the delays. The year to date percentage of rent loss for the West Area of 1.87% is still below the target of 1.95% despite performance in April.

Currently there are 23 people looking for a garage in the West Area and these include people waiting for a specific garage rather than just a empty garages and those with rent arrears that need to be cleared.

Author: Jane Redpath Page 54 of 102 Status: Final Date: 07/07/2015 Page 2 of 4 The Landlord Services Team has had a large number of staff absences which has affected the team performance, however staff are now back at work and we are looking to improve performance.

3.6 Customer Satisfaction – New Homes The level of satisfaction of tenants with their new home was 100% for March and May 2015, and despite the drop in performance in April the year to date figure is above the target. However there has only been one customer who has stated they are fairly dissatisfied with their home, and ten are very satisfied with the condition of their new home.

3.7 Rent Collection The year to date rent collection rate has decreased in May to 95.52% which is below target, the year to date target and the position at end of March 2015.

Currently the Landlord Services Team is down one full time Member of staff which is impacting on performance. The Tenancy Support Team Leader is looking at the best way of managing this work load.

Over 50% of people who ended their tenancies in 2015/16 had rent arrears which is a relatively high level compared with the rest of city, but the average arrears per person ceasing their tenancy was the second lowest across the city.

3.8 Neighbourhood Nuisance – ASB The level of customers responded to within the timescales remains at 100% for all three months. The highest level of incidents is for noise (18) and intimidation/harassment/ verbal abuse (15). These incidents follow the city experiences for types of incidents.

The citywide peak in April shown in the graph corresponds with Easter holidays, however the highest peak corresponds with the summer.

3.9 Capital and Other Completed Planned Outputs The report shows the types of work done and the numbers of both planned work and those works done when properties are empty or as a responsive. In the West Area there are high numbers of roofing works which are mainly in the southern part of Boothferry Estate. There are also a relatively high number of heating planned works which are dependant on the age of existing heating systems in properties.

The last item are the adaptations that are required by tenants so they are reactive rather than planned works.

4. Next steps

4.1 The West Area Committee notes the performance and requests further information as it requires.

Laura Carr

Author: Jane Redpath Page 55 of 102 Status: Final Date: 07/07/2015 Page 3 of 4 City Neighbourhoods and Housing Manager

Contact Officer: Jane Redpath Telephone No. : 01482 616989

Officer Interests: None

Background Documents: -

Performance Information

Author: Jane Redpath Page 56 of 102 Status: Final Date: 07/07/2015 Page 4 of 4 Housing Performance Report Period Ending May 2015

Page 57 of 102 RESPONSIVE REPAIRS

% Appointments Made and Kept Performance Target 90%

Direction of Mar-15 Apr-15 May-15 2015/16 Notes Travel East 97.8% 99.2% 94.1% ‰ 98.0% The appointments figures relate to the number of North Carr 86.1% 107.1% 107.0% ‰ 109.4% appointments kept of all those that should have been made (i.e. repairs that had an appointment plus repairs Northern 100.7% 94.5% 100.5% „ 99.5% which should have had an appointment but didn't). West 97.8% 95.0% 100.4% „ 98.3% Wyke 103.1% 76.0% 90.4% „ 84.1% Performance exceeds 100% when the number of Park 95.8% 100.4% 99.8% ‰ 102.0% appointments attended in the month is greater than the Riverside 102.6% 103.9% 97.1% ‰ 101.5% number made in the month. CITYWIDE 97.1% 99.4% 98.9% ‰ 100.7%

Repairs Completed In Time 2015/16 Performance Target 99% / 15 days

Emergency Urgent Non-Urgent Non-Urgent COMMENTARY % In Time % In Time % In Time Average Days East 100.0% 99.4% 99.7% 12.5 North Carr 100.0% 100.0% 100.0% 13.4 Northern 100.0% 100.0% 99.8% 13.3 West 100.0% 100.0% 99.5% 12.5 Wyke 100.0% 100.0% 100.0% 11.6 Park 100.0% 99.8% 100.0% 11.9 Riverside 100.0% 99.9% 100.0% 11.1 CITYWIDE 100.0% 99.8% 99.9% 12.4

Page 58 of 102

Page 2 REPAIRS COMPLETED RIGHT FIRST TIME

Apr-15 May-15 D. o. T. 2015/16 Apr-15 May-15 D. o. T. 2015/16

EAST WYKE Number of Responses 78 89 „ 167 Number of Responses 18 21 „ 39 Did operatives attend as arranged? 96.1% 95.5% ‰ 95.7% Did operatives attend as arranged? 94.4% 100.0% „ 97.4% Was repair completed to your satisfaction? 94.7% 96.5% „ 95.7% Was repair completed to your satisfaction? 100.0% 90.0% ‰ 94.7% Did operatives solve the problem first time? 92.0% 92.9% „ 92.5% Did operatives solve the problem first time? 100.0% 90.0% ‰ 94.7% Repairs Completed Right First Time 93.1% 92.8% ‰ 92.9% Repairs Completed Right First Time 94.4% 90.0% ‰ 92.1%

NORTH CARR PARK Number of Responses 32 70 „ 102 Number of Responses 65 46 ‰ 111 Did operatives attend as arranged? 100.0% 92.8% ‰ 95.0% Did operatives attend as arranged? 96.8% 97.8% „ 97.2% Was repair completed to your satisfaction? 100.0% 87.1% ‰ 91.0% Was repair completed to your satisfaction? 90.3% 97.8% „ 93.5% Did operatives solve the problem first time? 100.0% 89.7% ‰ 92.9% Did operatives solve the problem first time? 88.7% 97.8% „ 92.6% Repairs Completed Right First Time 100.0% 85.3% ‰ 89.8% Repairs Completed Right First Time 86.9% 95.7% „ 90.7%

NORTHERN RIVERSIDE Number of Responses 28 45 „ 73 Number of Responses 66 103 „ 169 Did operatives attend as arranged? 96.4% 91.1% ‰ 93.2% Did operatives attend as arranged? 96.9% 98.0% „ 97.5% Was repair completed to your satisfaction? 96.2% 88.9% ‰ 91.5% Was repair completed to your satisfaction? 98.4% 93.9% ‰ 95.7% Did operatives solve the problem first time? 96.2% 88.9% ‰ 91.5% Did operatives solve the problem first time? 96.8% 93.9% ‰ 95.0% Repairs Completed Right First Time 96.2% 88.9% ‰ 91.5% Repairs Completed Right First Time 95.1% 92.8% ‰ 93.7%

WEST CITYWIDE Number of Returns 57 68 „ 125 Number of Returns 344 442 „ 786 Did operatives attend as arranged? 98.2% 95.3% ‰ 96.7% Did operatives attend as arranged? 97.0% 95.6% ‰ 96.2% Was repair completed to your satisfaction? 94.3% 91.9% ‰ 93.0% Was repair completed to your satisfaction? 95.4% 92.8% ‰ 93.9% Did operatives solve the problem first time? 87.0% 87.7% „ 87.4% Did operatives solve the problem first time? 93.0% 91.8% ‰ 92.3% Repairs Completed Right First Time 84.9% 85.0% „ 85.0% Repairs Completed Right First Time 91.9% 90.2% ‰ 90.9% 2015/16 Right First Time target = 85%

Notes "Right Fist Time" is analysed from repair receipt returns: Numerator - the number of tenants who answer “Yes” to ALL THREE of the following questions: “Did the operatives attend as arranged?”; “Was your repair completed to your satisfaction?”; and “Did the operative who attended solve the problem you reported first time?” Denominator - the number of tenants who gave valid answers to ALL THREEPage questions. 59 of 102

786 responses from 8,924 repairs so far this year gives us a margin of error of 1.7% at the 95% confidence level. Page 3 GAS REPAIRS

Repairs Completed In Time 2015/16 Completed Right First Time Notes

Emergency Urgent Non-Urgent Mar-15 Apr-15 May-15 D. o. T. 2015/16 "Right Fist Time" is analysed from repair East 100.0% 99.4% 100.0% East 95.8% 97.1% 91.2% ‰ 94.1% receipt returns: Numerator - the number of North Carr 100.0% 99.6% 100.0% North Carr 100.0% 96.4% 91.7% ‰ 95.0% tenants who answer “Yes” to ALL THREE of the following questions: “Did the operatives Northern 100.0% 97.0% 96.6% Northern 84.0% 92.9% 88.2% ‰ 90.3% attend as arranged?”; “Was your repair West 100.0% 97.7% 100.0% West 88.2% 82.1% 80.6% ‰ 81.4% completed to your satisfaction?”; and “Did the Wyke - 98.9% 100.0% Wyke 83.3% 83.3% 57.1% ‰ 69.2% operative who attended solve the problem you Park 100.0% 99.2% 100.0% Park 96.6% 100.0% 92.9% ‰ 96.3% reported first time?” Denominator - the Riverside 100.0% 99.7% 100.0% Riverside 90.0% 89.7% 87.1% ‰ 88.3% number of tenants who gave valid answers to ALL THREE questions. CITYWIDE 100.0% 98.8% 99.3% CITYWIDE 91.7% 92.1% 86.3% ‰ 89.3%

GAS SERVICING Week Ending 31/5/15

Total Failures Total with % with Properties Total in the AREA current Current % Overdue Requiring Overdue Managed L.G.S.R. L.G.S.R. L.G.S.R. Process

East 4,026 4,016 99.75% 10 0.25% 0 GAS SERVICING PERFORMANCE INFORMATION UNDER North Carr 2,771 2,770 99.96% 1 0.04% 0 DEVELOPMENT Northern 3,886 3,881 99.87% 5 0.13% 0 West 2,568 2,563 99.81% 5 0.19% 0 Wyke 823 823 100.00% 0 0.00% 0 Park 3,769 3,769 100.00% 0 0.00% 0 Riverside 4,090 4,077 99.68% 13 0.32% 0 CITYWIDE 21,933 21,899 99.84% 34 0.16% 0

COMMENTARY

Gas Servicing: At the end of May 2015 99.84% (21,899) properties had a valid Landlords gas safety certificate. The remaining 34 properties are presently at various stages of the managed control measures for dealing with problematic Gas access. The coordinated partnership working between Housing Investment, KWL and the Area Housing teams ensures that properties with access issues are continually identified and actioned. It remainsPage a priority 60 of to 102 ensure that the Councils stated Gas Access Procedures are applied and that the Authority demonstrates that all REASONABLE STEPS have been taken to achieve access for Landlords Gas Safety Inspections.

Page 4 EMPTY COUNCIL PROPERTIES

Total Empty Properties

Direction % Mar-15 Apr-15 May-15 COMMENTARY of Travel Empty East 192 193 194 ‰ 4.1% North Carr 20 24 26 ‰ 0.8% 251 properties are currently awaiting/undergoing repairs or awaiting relet - this is lower than the 258 at the end of March 2015; 6 are undergoing option appraisal by the Housing Strategy Team; 268 are scheduled for Northern 95 72 73 ‰ 1.8% demolition in regeneration areas plus 47 empty flats at Gorthorpe; and 107 regeneration properties to be West 56 60 59 „ 2.0% brought back into use. Wyke 13 10 11 ‰ 1.2% Park 171 179 200 ‰ 4.9% Riverside 126 115 116 ‰ 2.2% Citywide 673 653 679 ‰ 2.7%

Area Management Housing Investment Services Housing Strategy and Renewal Properties Ready For Relet Properties For Repair Properties for Options Appraisal and Transfer/Disposal Grand May-15 Bringing Awaiting Agreed CLG Routine Sheltered Routine Major Option Planned Regen. Regen Total Total back into Financial Total transfer/ Total Decommis Voids Voids Voids Repairs Appraisal Demolition Improvem't Demolition use Allocation sale sioned East 19 5 24 21 10 0 0 31 2 0 0 32 105 139 194 3 North Carr 14 0 14 11 0 1 0 12 0 0 0 0 0 0 26 0 Northern 11 0 11 9 4 1 0 14 0 0 0 1 47 48 73 0 West 7 0 7 10 6 0 0 16 0 0 0 36 0 36 59 0 Wyke 0 1 1 6 4 0 0 10 0 0 0 0 0 0 11 0 Park 18 0 18 19 2 0 0 21 0 0 0 1 160 161 200 0 Riverside 39 1 40 15 15 2 0 32 4 0 0 37 3 44 116 0 Citywide 108 7 115 91 41 4 0 136 6 0 0 107 315 428 679 3

Average Time For Void Repairs Completed In Month COMMENTARY

Direction Target 2015/16 Mar-15 Apr-15 May-15 of Travel Days Year East 15.2 15.8 16.6 ‰ 19 16.1 North Carr 15.0 17.5 16.5 „ 19 17.0 Northern 15.1 18.8 13.3 „ 19 16.0 West 15.0 15.3 18.3 ‰ 19 16.0 Wyke 12.2 25.6 11.7 „ 19 22.1 Park 16.3 21.5 16.8 „ 19 19.1 Page 61 of 102 Riverside 18.7 20.2 15.5 „ 19 17.9 CITYWIDE 16.2 18.7 15.7 „ 19 17.3 Page 5 AVERAGE RELET TIME (calendar days)

Direction 2015/16 Position at Average Relet Time 2015-16 Mar-15 Apr-15 May-15 of Travel Year Mar 2015 40 East 25 31 28 „ 30 27 35 30 North Carr 19 17 21 ‰ 19 25 2528 Northern 19 26 22 24 22 20 „ 1528 West 25 28 31 ‰ 30 26 10 Wyke 22 34 22 5 32 „ 33 0 Park 22 22 22 „ 22 27 Riverside 35 29 38 ‰ 34 42 28 CITYWIDE 26 27 29 ‰ 28 30 28 28 Notes COMMENTARY Direction of Travel 1 No change BV212 definition: the time in calendar days There have been 412 relets citywide April to May 2015. „ Improving from the date when the tenancy is ‰ Worsening terminated up to and including the date when the new tenancy agreement starts. Major repair time is not included. Citywide Target 2015/16 23 days

Rent Loss

Direction 2015/16 2015/16 Notes Mar-15 Apr-15 May-15 Target of Travel Year TO DATE £ CITYWIDE 1.96% 1.89% 1.70% „ 1.80% £285,086 < 1.95% Rent loss calculates the amount of rent lost through properties being empty as a percentage of the total rent East 2.34% 2.49% 2.50% ‰ 2.49% £73,482 roll (the total amount of potential rent collectable for the North Carr 1.67% 1.65% 1.85% ‰ 1.75% £34,886 period if all dwellings had been occupied). This includes Northern 1.67% 1.50% 1.22% „ 1.36% £35,962 all empty dwellings except those that are not expected to West 2.84% 2.02% 1.72% „ 1.87% £35,352 be let as dwellings again - these properties are excluded Wyke 2.25% 2.40% 1.92% „ 2.16% £12,369 from both the numerator and denominator of the Park 1.42% 1.62% 1.14% „ 1.38% £34,538 calculation. Riverside 1.89% 1.88% 1.65% „ 1.76%Page 62 of £58,497 102

Page 6 CUSTOMER SATISFACTION - NEW HOMES

Direction Mar-15 Apr-15 May-15 2015/16 of Travel Satisfaction - Property Condition East 94.4% 100.0% 100.0% 1 100.0% 100% North Carr 100.0% 100.0% 100.0% 1 100.0% 95% Northern 91.7% 69.2% 89.3% „ 82.9% West 100.0% 83.3% 100.0% „ 90.9% 90% Wyke 25.0% 50.0% 100.0% „ 66.7% 85% Park 100.0% 100.0% 100.0% 1 100.0% Riverside 0.0% 0.0% 0.0% 1 0.0% 80% CITYWIDE 94.0% 94.0% 96.6% „ 95.2% 75%

Notes Citywide Target 70% Satisfaction figures are taken from the new 2015/16 90.0% tenant survey. Only those "very satisfied" or 65% "satisfied" are classed as satisfied. May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Direction of Travel 14 14 14 14 14 14 14 14 15 15 15 15 15 1 No change 180 responses from 412 relets this year gives us a margin of error of 2.4% at the 95% confidence „ Improving level. ‰ Worsening

Overall, how satisfied were you with the condition of your new home when you moved in?

East North Carr Northern West Wyke Park Riverside CITYWIDE 2015/16 No % No % No % No % No % No % No % No % Very Satisfied (A) 34 72.3% 32 94.1% 28 68.3% 10 90.9% 1 33.3% 43 81.1% 0 0.0% 148 78.3%

Fairly Satisfied (B) 13 27.7% 2 5.9% 6 14.6% 0 0.0% 1 33.3% 10 18.9% 0 0.0% 32 16.9% Neither Satisfied nor 0 0.0% 0 0.0% 1 2.4% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 1 0.5% dissatisfied (C ) Fairly Dissatisfied (D) 0 0.0% 0 0.0% 4 9.8% 1 9.1% 0 0.0% 0 0.0% 0 0.0% 5 2.6%

Very Dissatisfied (E) 0 0.0% 0 0.0% 2 4.9% 0 0.0% 1 33.3% 0 0.0% 0 0.0% 3 1.6%

TOTAL 47 100% 34 100% 41 100% 11 100% 3 100% 53 100% 0 0% 189 100%

% Satisfied (A+B) 47 100.0% 34 100.0% 34 82.9% 10 90.9% 2 66.7% 53 100.0% 0 0.0% 180 95.2% Page 63 of 102 % Dissatisfied (D+E) 0 0.0% 0 0.0% 6 14.6% 1 9.1% 1 33.3% 0 0.0% 0 0.0% 8 4.2% Page 7 RENT COLLECTION

Direction of 2015/16 Position at Mar-15 Apr-15 May-15 Rent Collection 2015-16 Travel Year Mar 2015 100% East 97.89% 98.52% 96.32% ‰ 97.40% 97.57% 97.50%99% North Carr 97.53% 98.56% 97.03% ‰ 97.78% 97.33% 97.50%98% City Target Northern 97.95% 97.80% 96.41% ‰ 97.11% 97.09% 97.50%97% West 97.10% 98.56% 95.52% ‰ 97.04% 97.53% 97.50%96% Wyke 98.99% 97.39% 97.05% ‰ 97.21% 98.29% 97.50%95% Park 97.50% 98.57% 96.88% ‰ 97.72% 97.59% 97.50% Riverside 95.84% 101.45% 95.56% ‰ 98.51% 96.68% 97.50% CITYWIDE 97.31% 98.99% 96.29% ‰ 97.63% 97.30% 97.50%

Notes COMMENTARY Direction of Travel 1 No change BV 66a definition: the numerator for the . „ Improving calculation is made up of the total rent ‰ Worsening collected (including arrears) from current tenants. The denominator is the total rent available. This is made up of the rent Citywide Target available to be collected on all occupied 2015/16 97.50%

Former Tenant Arrears Created 2015/16 Evictions For Rent Arrears

Tenancies No. in % in Arrears FTA 2015/16 % evicted Ceased Arrears Arrears Created (£) Payments East 82 38 46.3% £14,004 £3,773 East 4 0.53% North Carr 61 32 52.5% £8,973 £4,691 North Carr 1 0.19% Northern 56 33 58.9% £11,015 £4,574 Northern 0 0.00% West 50 28 56.0% £7,625 £4,181 West 0 0.00% Wyke 11 5 45.5% £1,519 £1,051 Wyke 0 0.00% Park 87 35 40.2% £8,481 £6,669 Park 1 0.00% Riverside 85 44 51.8% £20,806Page £5,770 64 of 102 Riverside 4 0.46% Citywide 432 215 49.8% £72,423 £30,708 Citywide 10 0.22%

Page 8 NEIGHBOURHOOD NUISANCE - ASB

This performance information has been generated by the Neighbourhood Nuisance Team database, it is a summary of the Neighbourhood Nuisance team's activity and the information is cross tenure.

Table 1: Respond To Service Requests Within Published Timescale (Target 90%)

Total D.o.T. Number of ASB Incidents Reported Mar-15 Apr-15 May-15 Year Requests East 100.0% 100.0% 100.0% 1 100.0% 87 500 450 North Carr 100.0% 100.0% 100.0% 1 100.0% 57 400 Northern 100.0% 100.0% 100.0% 1 100.0% 85 350 West 100.0% 100.0% 100.0% 1 100.0% 57 300 Wyke 100.0% 100.0% 100.0% 1 100.0% 28 250 200 Park 97.2% 100.0% 100.0% 1 100.0% 103 150 Riverside 100.0% 100.0% 98.4% ‰ 99.3% 143 100 CITYWIDE 99.6% 100.0% 99.6% ‰ 99.8% 560 50 0 May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May 14 14 14 14 14 14 14 14 15 15 15 15 15 Table 2: ASB Incidents Reported - Year to date by area and type

East North Carr Northern West Wyke Park Riverside Total COMMENTARY Street Drinking/Drunken Behaviour 2 4 2 1 1 3 8 21 Intimidation/Harassment/ Table 1 shows the total number of ASB 26 14 27 15 9 22 34 147 Verbal Abuse incidents reported and the % responded to Begging & Vagrancy 0 0 0 0 1 0 7 8 within the agreed targets for each month of Criminal Behaviour 5 2 1 2 1 9 15 35 the last quarter. The target for responding to incidents reported is 2 working days. This Drugs - Not Alcohol 4 5 10 4 2 7 17 49 response will usually be a telephone call to Environmental Nuisance 0 0 0 0 1 0 0 1 the customer and if this is not successful a Throwing missiles 11 10 12 6 1 15 7 62 letter and information pack is automatically Neighbour Dispute 4 1 8 5 2 4 6 30 sent within the 2 day target. Noise 23 15 18 18 5 27 29 135 Nuisance From Pets / Animals 4 3 4 5 1 5 7 29 Nuisance from Property 4 1 2 1 4 7 7 26 Prostitution & Soliciting 0 0 0 0 0 0 0 0 Vehicle Related Nuisance 3 1 1 0 0 4 6 15 Page 65 of 102 Domestic Violence & Abuse 1 1 0 0 0 0 0 2 Total 87 57 85 57 28 103 143 560 Total Last Year (2014/15) 658 387 554 415 155 504 845 3,518 Page 9 CAPITAL AND OTHER COMPLETED PLANNED OUTPUTS Investment Period - April to May 15

Original Cumulative Forecast to Ref. Work Element Outputs Delivered East North Carr Northern West Wyke Park Riverside Annual to 31 May 31 May Forecast

Planned 40 23 28 41 13 7 49 201 232 1,500 1 Heating Void/Responsive 1 1 7 0 2 5 8 24 32 200 Total 225 264 1,700 Planned 1 1 0 0 0 0 1 3 23 250 2 Rewires Void/Responsive 2 3 6 6 5 3 15 40 12 120 Total 43 35 370 Planned 2 0 0 0 0 4 10 16 24 155 3 Kitchen Void/Responsive 19 7 28 11 4 27 23 119 92 560 Total 135 116 715 Planned 0 0 0 0 0 0 0 0 0 0 4 Bathroom Void/Responsive 3 2 13 2 0 13 4 37 32 200 Total 37 32 200 Planned 1 0 0 137 0 32 0 170 tbc 1,347 5 Roof Void/Responsive 0 0 0 Total 170 0 1,347

6 Insulation Planned 51 42 35 15 5 41 54 243 40 200 Planned 4 8 9 4 0 1 13 39 tbc 50 7 Door Void/Responsive 32 24 50 13 6 23 19 167 tbc 1,900 Total 206 0 1,950 8 Window Planned 2 0 1 0 0 0 3 6 tbc 106 9 Electrical Inspection Planned 19 76 8 13 24 30 95 265 320 3,000 10 Painting Planned 1 74 0 0 0 0 0 75 tbc tbc 11 Pre-paint Repairs Planned 0 1 0 0 0 0 0 1 tbc tbc 12 CSDPA Reactive Adaptations 87 60 50 62 24 62 93 438 tbc tbc Total Outputs/Area 109 211 59 75 48 92 191 1,844 807 9,588

Page 66 of 102 Page 10 Appendix B

Breakdown on allocations that have exceeded the 23 day target

Month Allocation Address Property Reason Time Type taken In days March 91 Arcon Bungalow 81 days with the contractor, Drive property is adapted and seven people who looked like they would meet the criteria did not when viewed 42 The Bungalow Held for refugee Quorum 42 Millport Flat 27 days with the contractor, Drive property had to be returned to the contractor 35 Dayton Flat Property is adapted and it was Road difficult to get the occupational therapist to viewings 35 Woolwich Flat Four refusals, two for no contact, Drive one for condition of property and one for financial hardship (one bedroom property) 35 Wymersley Flat 23 days with the contractor and Road three refusals, one as too far from preferred location, one as too far from work and one as wanted a larger bathroom 28 Reedham Flat One refusal due to location Garth (thought it was ) 28 Millport Flat 21 days with the contractor Drive April 42 Arcon Flat Five refusals, two for wrong Drive location, one change in circumstances and two applied in error, property then had to be re- advertised. 42 Millport Flat Five refusals, two for wrong Drive location, one had a change in circumstances, one for the size of the property and one applied in error, property then had to be re- advertised.

Page 67 of 102 42 Torpoint Flat 25 days with the contractor Drive 35 Fernhill Bungalow 24 days with the contractor, Road adapted property 35 Gloucester Flat 23 days with the contractor Street 35 Benedict Flat 21 days with contractor Road 28 Garrowby Flat 23 days with the contractor Walk 28 The Flat One refusal as wanted ground Quorum floor only and Easter break delayed it being re-advertised. 28 Ashby Flat Delay in getting details of support Road package. May 77 Wymersley Bungalow Eight refusals, one person Road applied in error, two people didn’t like the size of the property, two people had a change in circumstances and three people didn’t like the location. Property was then re-advertised. 63 Kilnwick Bungalow Four people refused, one person Avenue was about to move, one person did not like the size and two people did not like the location. Property was then re-advertised. 49 Arcon Bungalow Four refusals, one applied in Drive error, one did not like the size, one did not like the location and one did not like the area. Property was then re-advertised. 42 Reedham Flat Four refusals, one did not like the Garth size, the occupational therapist stated the property was not suitable for one person and two people did not like the area. Property was then re-advertised. 35 Lindsey Flat Four refusals, two people applied Place in error, the occupational therapist stated the property was not suitable for one person and one person did not like the situation. The property was then advertised twice.

Page 68 of 102 35 Hilary House 26 days with the contractor. Grove 35 Torpoint Flat Property had to be advertised Drive twice as no one bid the first time. 35 Woolwich Flat 29 days with the contractor and Drive one refusal as the person applied in error. 28 The Flat One refusal to application in Quorum error, and delays on second offer awaiting contact from the applicant. 28 Vincent Bungalow Delay in getting the accompanied Close viewing done.

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Page 70 of 102

Report to the West Area

Committee Wards : Boothferry, Derringham and 15 July 2015 Pickering

West Area Housing Revenue Budgets 2015-16

Report of the City Neighbourhoods and Housing Manager

1. Purpose of the Report and Summary

1.1 The purpose of this report is to update Members on the Housing Revenue Account (HRA) budget allocation; proposed delegation for the West Area for 2015/16 and request agreement for spend on one item.

2. Recommendations

2.1 That Members note the amount within the Area Based Spend, Estate Management and Environmental Budgets

2.2 That Members agree to the budgets being delegated to the Landlord Services Manager (West) on decisions regarding the use of the 2015/16 Estate Management and Environmental Budgets in order to progress projects that benefit tenants and leaseholders in the area. Any projects will be progressed after consultation with Ward Members.

2.3 That Members agree that items for the Area Based Spend which affect the wider community are agreed at West Area Committee after discussion with Ward Members.

2.4 That Members agree to the contribution of £6,622.50 from Area Based Spend to the enhancement of CCTV in Millport Drive, Torpoint Drive and Woolwich Drive.

3. Reasons for Recommendations

3.1 This shows Members the total budget allocated to spend in the West Area. Further information on the amount of budget that will be carried forward was not available at the time of writing this report and will be included in the next budget report.

Author: Jane Redpath Page 71 of 102 Status: Final Date: 07/07/2015 Page 1 of 6 3.2 This allows the Estate Management and Environment Budgets to be spent on items as they can be a matter of urgency or emergency for spend rather than wait until the next Area Committee, however by consulting with Ward Members on items for spend this would allow them to review activity in their Ward.

3.3 This allows Members to monitor projects which are paid out of the Area Based Spend Budget to ensure they do benefit the community in their Wards.

3.4 The allocation of Area Based Spend which will contribute to the enhancement of CCTV in Millport Drive, Torpoint Drive and Woolwich Drive will improve security for tenants in these high rise blocks.

4. Impact on other Executive Committees (including Area Committees)

4.1 There would not be any impact on other Area Committees or other executive committees.

5. Background

5.1 Housing Revenue Account delegated budgets to the Area Committee include the Area Based Spend Budget, Estate Management Budget and Enhanced Environmental Works Budget. A brief summary of the purpose of the budgets and the budget amounts are included below.

6. Issues for Consideration

6.1 The amount of West Area Based Spend this financial year is £17,000 and is usually used for issues that affect the wider community rather than individual tenants or leaseholders. This could be for fencing in communal areas, bollards, signs, communal area tree pruning and felling, skip provision etc.

6.2 The amount of West Estate Management Budget this financial year is £6,000 and is usually used for action in individual properties to be re-let or for safety issues, for example tree cutting, rubbish removal etc. The scope of this budget is limited and mainly used in special circumstances and tenants who meet this criterion have requested the works to be funded and is often an emergency.

6.3 This year a further award has been made to the Area Teams for works which includes doing repairs and installing fencing where appropriate in properties. The West Area Team share of the Enhanced Environment Works (including Fencing) is £14,000 this financial year.

Author: Jane Redpath Page 72 of 102 Status: Final Date: 07/07/2015 Page 2 of 6 6.4 That fifty percent of the total costs of £13,345 for enhancing the CCTV in Millport Drive, Torpoint Drive and Woolwich Drive are allocated from the Area Based Spend Budget to improve security in the high rise blocks. The CCTV enhancement is part of the works that are being done to make tenants feel more secure and improve the physical environment where they live. It will allow the Housing and Neighbourhood Housing Team to deal with tenancy breaches more effectively.

7. Options and Risk Assessment

7.1 The Area Committee could retain all the budgets, however the risk with this option if chosen is that any emergency work that could be required is delayed

7.2 Delegate a proportion of the estate based budgets to officers, however the risk again is that it could cause delays in work being done or confusion over who has responsibility for getting the work done.

7.3 Delegate 100% of the Estate Management and Enhanced Environmental Works (including fencing) to the Landlord Services Manager (West). This could result in Members not being fully informed of spend, however this is mitigated with the consultation with Ward Members outside of Area Committee and a quarterly update report being presented to the Area Committee. By retaining the Area Based Spend budget Members would still have delegation of the budgets that affect the wider Wards they represent.

7.4 Delegate 100% of all budgets to the Landlord Services Manager (West) with quarterly updates at Area Committee, however this may make Members feel they have no input to spend in the wider Ward despite consultation being done with Ward Members at their briefings.

8. Risk Assessment

8.1 As mentioned above the risks will be mitigated with the consultation with Ward Members outside of Area Committee and a quarterly update report being presented to the Area Committee.

9. Consultation

9.1 This is not being consulted elsewhere other than Area Committee

10. Comments of the Town Clerk (Monitoring Officer)

Author: Jane Redpath Page 73 of 102 Status: Final Date: 07/07/2015 Page 3 of 6 10.1 Where the Area Committee has authority to discharge a particular function it may delegate the discharge of that function to an appropriate officer.

Where officers are given delegated responsibility to spend budget that falls within the Housing Revenue Account they must ensure that that any expenditure made from this account should be connected with the Council's housing landlord functions. Schedule 4 of the Local Government & Housing Act 1989 as amended sets out the detail of the types of matters that may be funded via the Housing Revenue Account. The proposed areas of expenditure from the Area Based Spending Budget appear to comply with the requirements of the Act.

11. Comments of the Section 151 Officer

11.1 The Section 151 Officer notes the content of the report but has no specific comments to make. (AB)

12. Comments of HR City Manager and compliance with the Equality Duty

12.1 The City HR Manager notes this report. Due regard has been given to the Equality Duty and risk mitigation is included. There are no staffing implications.

13. Comments of Overview and Scrutiny

13.1 This report has not been subject to pre-decision scrutiny. (Ref. Sc4504)

Laura Carr – City Neighbourhoods and Housing Manager

Contact Officer: Jane Redpath Landlord Services Manager (West) Telephone No.: 01482 616989

Officer Interests: None

Background Documents: - Housing Service Management Fee 2015/16

Implications Matrix

This section must be completed and you must ensure that you have fully considered all potential implications

Author: Jane Redpath Page 74 of 102 Status: Final Date: 07/07/2015 Page 4 of 6

This matrix provides a simple check list for the things you need to have considered within your report

If there are no implications please state

I have informed and sought advice from HR, No Legal, Finance, Overview and Scrutiny and the Climate Change Advisor and any other key stakeholders i.e. Portfolio Holder, relevant Ward Members etc prior to submitting this report for official comments I have considered whether this report Yes requests a decision that is outside the Budget and Policy Framework approved by Council Value for money considerations have been Yes accounted for within the report

The report is approved by the relevant City Yes Manager I have included any procurement/commercial Yes issues/implications within the report

I have considered the potential media interest Yes in this report and liaised with the Media Team to ensure that they are briefed to respond to media interest. I have included any equalities and diversity Yes implications within the report and where necessary I have completed an Equalities Impact Assessment and the outcomes are included within the report Any Health and Safety implications are Yes included within the report Any human rights implications are included Yes within the report I have included any community safety Yes implications and paid regard to Section 17 of the Crime and Disorder Act within the report I have liaised with the Climate Change Yes Advisor and any environmental and climate change issues/sustainability implications are included within the report I have included information about how this Yes report contributes to the City Plan/ Area priorities within the report

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Author: Jane Redpath Page 76 of 102 Status: Final Date: 07/07/2015 Page 6 of 6

Briefing N ote to the West Area Committee Wards: Boothferry, 15 July 2015 Derringham and Pickering

West Area Neighbourhood Management Update

Briefing Note of the City Neighbourhoods and Housing Manager

1. Purpose of the Briefing Note

1.1 To provide an update to the West Area Committee on ward activity across the Area.

2. Boothferry Ward Updates

Achievements

2.1 The drainage works to Costello Playing Fields have now been carried out and connections made to the main drain. The site will be monitored to ensure the effectiveness of the work.

2.2 The Community Payback Team has carried out a clear up of the Roslyn Road tenfoot that has been the subject of flytipping over the winter months. The Ward Budget provided a skip for the rubbish to be removed. Residents in the area complimented the team on the good work that was carried out.

2.3 Neighbourhood Drop-ins were held at the Calvert Centre to allow residents to raise their neighbourhood issues and concerns. Matters arising will be discussed with Ward Councillors at future ward briefings.

Progress Updates

2.4 A draft feasibility study has been completed for the refurbishment of the Peter Pan Park and Costello Playing Fields. A series of initial discussions will take place with Ward Councillors, the Friends of Peter Pan Park and other park users before wider resident consultation begins.

Author: Neighbourhood Co-ordinators – West Area Status: FINAL Date: 11.05.15 Page 1 of 5 Page 77 of 102

2.5 The Friends of Peter Pan Park are holding their free annual live music event on Saturday 25 th July from 6pm with a performance from ‘Licksband’. The event takes place near the coffee shop that will be open for during the event.

2.6 Works to alleviate the parking problems on Orchard Road have been delayed pending further investigation into the causes of the problems. Updates will be provided to Ward member briefings.

2.7 Highway works on parts of Willerby Road have begun and are expected to continue for a period of 10 weeks.

Future plans

2.8 A ‘Bring Out Your Rubbish Day’ has been secured for September for the area of the ward.

2.9 The Anlaby Park Community Library will be holding their Community Fun Day in the grounds of the library on 13 th September between 12 – 4pm.

3 Derringham Ward Update

Achievements

3.1 Work has started on a ten week programme of road and footpath repairs on Willerby Road. The work includes resurfacing the carriageway and footpath renewal from Ainthorpe Grove to Nelson Road and carriageway repairs between Wymersley Road and the City boundary. It will also provide on-street cycle lane for both east and west bound carriageways. There will be no road closure for this scheme. All carriageway works are to be carried out under lane closures avoiding peak traffic periods .

3.2 Refuse collection of wheelie bins has hadto be moved to the front of properties for some residents of Hotham Road South and Worcester Road due to the poor state of the tenfoot. However, following representations by the Ward Councillors this decision is to be reviewed in the near future.

Progress Updates

3.3 Following complaints of vehicles driving on footpaths an order has been placed for the installation of bollards across the ward in an attempt to increase the safety of pedestrian. The work will be completed in the near future. Author: Neighbourhood Co-ordinators – West Area Status: FINAL Date: 11.05.15 Page 2 of 5 Page 78 of 102

Future plans

3.4 Representatives of Hull City Council’s Flood Team, Yorkshire Water and the Environment Agency will be on board a bus to answer residents’ queries on the flood alleviation schemes. The bus will visit two locations in the ward on Thursday 30 July. Full details will be displayed in the public notice boards and West Area Facebook pages.

3.5 A wide range of play activities for children and young people of all ages has been planned for the summer school holidays. Details of the organised sessions will be displayed in public notice boards and West Area Facebook pages.

4. Pickering Ward Update

Achievements

4.1 The Hilary Grove parking scheme is now complete which has improved the neighbourhood by adding an additional 4 parking spaces.

4.2 Signage has been erected at the entrance to Gower Park and the playpark on Pyruss Drive to ask that all dogs should be kept on a lead following complaints from local residents

4.3 Works to install further litter bins across the ward are now complete.

4.4 A ‘drive with care’ road signage on Cranberry Way has been installed following requests from local residents.

4.5 ‘No through road’ signage has been installed for Campion Avenue and Graham Avenue following requests from local residents.

Progress Updates

4.6 Street lighting improvement works for The Avenue, Whitedale and Derwent Avenue are scheduled to take place in the middle of July.

4.7 Clean up works have taken place on Lymington Garth. Further environmental improvement works are being considered for the area including fence painting, additional planting and street light improvements.

4.8 Repair works have started on the Rainbow Shelter within Pickering Park.

Author: Neighbourhood Co-ordinators – West Area Status: FINAL Date: 11.05.15 Page 3 of 5 Page 79 of 102

4.9 Further consultation letters have been sent on the 16 th June to residents of Lynton Avenue & Anlaby Park Road South regarding double yellow lining junction protection.

Future plans

4.10 Consultation letters have been sent to residents of Saltsash Road to propose an additional 3 parking spaces.

4.11 Consultation letters have been sent to residents of Taunton Road to propose an additional 4 parking spaces.

4.12 Pickering Ward newsletters were sent to all households within the ward in the week commencing 13 th July that included publicity for up and coming summer events such as Pickering Park funday on Saturday 18 th July with the Friends of Pickering Park, Fun day at Costello Stadium on Thursday 23 rd July with The Windmill Children’s Centre and Windmill parents group and Night of Live Music with Friends of Peter Pan Park on Saturday 25 th July.

4.13 Residents of Portsmouth Walk have raised concerns over ‘P’ Barriers due to access problems with wheelie bins and have asked for them to be replaced with a chicane arrangement. Resident consultation was carried out and the majority were in favour of the scheme. Pickering members have agreed to support this project for the ‘P’ barrier to be replaced with a single barrier and works to associated footpaths.

4.14 Members have agreed to fund a ‘No through road’ sign for Fleming Walk.

5.0 Public Spaces Protection Order

5.1 In response to Riverside Area members regularly receiving reports of alcohol-related disorder or nuisance in neighbourhoods, the Riverside Area Committee are keen to progress an Area-wide ‘Public Spaces Protection Order’ (PSPO) which would give an ‘authorised person’ the power to require any person not to consume alcohol and to surrender it, although this would only be used if the person was behaving anti- socially..

5.2 A resident consultation exercise commenced on 6 th July to gather evidence in support of the proposed PSPO. Whilst the primary target is the Riverside Area, this could be amended depending on what evidence/information is received from the public.

5.4 The resident consultation will run for 2 weeks. In light of the feedback received, the terms of the draft PSPO will be finalised and there will Author: Neighbourhood Co-ordinators – West Area Status: FINAL Date: 11.05.15 Page 4 of 5 Page 80 of 102

then follow a 28 day formal consultation period. The final decision will be made by Cabinet.

5.5 The consultation provides the opportunity to establish if other neighbourhoods throughout the city experience alcohol related ASB and for such feedback to be presented to the respective Area Committee. The Area Committee can then take a view on the potential for a PSPO to be extended to other wards/neighbourhoods.

Laura Carr City Neighbourhoods and Housing Manager

Contact Officer: Les Adams, Neighbourhood Co-ordinator Telephone No. : (01482) 616996 Officer interests: None Background Documents: None

Author: Neighbourhood Co-ordinators – West Area Status: FINAL Date: 11.05.15 Page 5 of 5 Page 81 of 102

Page 82 of 102 July 2015

West Area Committee

Resolution List

Minute/ Resolution Officer Action /Response/Expected Outcome Date Resolution Date

Part 1 – Issues raise d at the meeting held on 27 th May 2015 (9) Community Safety Briefing 27.05.15 b. that a weekly email is sent to all Councillors, b. Inspector b. Ongoing discussions between DCI b. Proposed for who wish to receive it, on incidents that are Mattinson Kirby and Assistant City Manager – deletion/Monitor happening in their Ward; (Humberside Neighbourhoods as to how Police communication can be approved between Members and Police.

c. that each Ward Team discuss and collate ward c. Jane Price c. Discussions taking place at Ward c. Proposed for priorities and put forward to Area Tasking; (Assistant Member briefings. deletion/Monitor City Manager – Neighbourho ods)

d. that photos of new Councillors that have been d. Alastair d. Ward Members contact details, d. Proposed for elected onto the West Area Committee are sent to Shaw with photographs have been deletion the relevant schools within their Ward; (Community circulated to schools in the Manager – Derringham and Boothferry wards. Neighbourho ods)

e. that Humberside Police investigates what e. Inspector e. No further reported incidents have e. Proposed for actions were taken regarding the 7 secondary fires Mattinson occurred in relation to Arson deletion caused by deliberate ignition including those fires (Humberside offences. The local PCSO’s are that were on open land on Gower Road, and Police) patrolling the area regularly and Page 83 of 102 1 July 2015

engaging with contractors working in the area. Youths have been identified and spoken to in front of their parents and residents need to be encouraged to report further incidents as there is a clear under- reporting of anti-social behaviour at present.

f. that Mr Waqas Tariq, Assistant Project Manager f. Mr Waqas of Major Projects & Infrastructure is asked what Tariq the current position is with the green space on the (Assistant former Tilbury school site. Project Manager of Major Projects & Infrastructure ) (10) Review of the delivery of Adult Social Care 27.05.15 c. that Members receive a formal response off c-d. Alison c&d. Formal Response received and c&d. Proposed for agenda before the next West Area Committee and Barker (Adult circulated to Members off agenda deletion before Cabinet whether any sites are to be closed Social Care 07.07.15. within the West Area, and Manager) (Email 02.07.15 – Alison Barker)

d. that Members are informed who the elected members were that consultation took place with.

(11) Basic Need School Funding Programme 27.05.15 2015/16

b. that Members are informed what is happening b-c. Gary regarding classroom accommodation for the Horth (Capital children when school commences in September Development Page 84 of 102 2 July 2015

2015; Manager, Major Projects & Infrastructure )

c. that the officer investigates whether works on the toilet facilities at Rokeby Primary School could coincide with the new building works;

d. that Matt Jukes, Chief Operating Officer is asked d-e. Dorinda to provide an explanation as to what the process Guy was which has led to the current position in relation (Democratic to Rokeby Primary School and the works that are Services to be carried out during term time. Officer)

e. that the process of external commissioning is referred to the Finance and Value for Money overview and scrutiny Commission.

(13) Gated Schemes/Gating Orders and Public 27.05.15 Space Protection Orders

c. that a list of adopted tenfoots are circulated to c. Janet c. List circulated to Members c. Proposed for Members. Grayson 29.05.15 deletion (Legal (Email 29.05.15 - Jane Redpath) Officer, Commercial & Projects)

(14) Graham Avenue Triangle 27.05.15 c. that in the short term CCTV is erected in the c. c. Options for the use of CCTV to be Graham Avenue Triangle area to deter fly-tipping. Neighbourho discussed at Ward Tasking. Page 85 of 102 3 July 2015

od Co- Feedback will be provided to the ordinator/Alist Pickering ward members when in air Shaw receipt of further information. (Community Manager)

(15) Housing Quarterly Performance 27.05.15 b. that the Assistant City Manager (Housing b. Dorinda b. Invited to the next West Area b. Proposed for Investment) to be invited to the next West Area Guy Committee by email 10.06.15 deletion Committee Meeting on 15 th July 2015 to answer (Democratic any questions that Members may have, and Services Officer)

c. that a timescale is provided to Members on c. Jane c. Information requested from the when works on the Boothferry South Road area is Redpath Housing Investment Service which to be completed and any damage to be rectified. (Landlord should be available for 15 th July 2015 Services Area Committee Manager – (Email 06.07.15 - Jane Redpath) Neighbourho ods and Housing)

Part 2 – Issues raised at previous meetings (73) School Performance in West Area 18.03.15 a. That the report is referred back to the City a-b. Vanessa a. Email sent 07.04.15 (DSO) a. Proposed for Learning & Skills Manager and Councillor Nicola Harvey deletion (Portfolio Holder), and Samuel & Dorinda Guy b. On work programme (DSO) b. Proposed for b. that the item remains on the work programme. (Democratic deletion Services Officer)

Page 86 of 102 4 July 2015

(74) Eastfield Primary School, Anlaby Road Traffic 18.03.15 Management

b. that the officer investigates why the speed limit b-c. Andy around the outskirts of the school near Anlaby Burton (City Road are not set at 20miles per hour, and Streetscene Manager)

c. that details are fed back to the Committee c. The length of the new driveway c. Proposed for regarding how many vehicles will be able to use leading from Anlaby Road including deletion the drop off and pick up of children at any one time the area in front of the new school in the zoned area at the main entrance of the building is approximately 105m in school. total, allowing for 6m per vehicle for manoeuvring suggests 17 to 18 vehicles of average car size to use it. Additionally, the car park area in the north-eastern part of the site which is accessed from Eastfield Road has been used for drop-off/pick-up, but under the new build is indicated as the primary staff/visitor car park.

However, at application stage, representatives from the primary school and the applicants indicated that their existing arrangements for drop-off/pick-up are unlikely to change in terms of how they manage the site access, such as by not permitting car access at specific times in the morning and afternoon. The school’s position was broadly accepted at the determination of the planning application given that the: Page 87 of 102 5 July 2015

• pupil and staff capacity is not a proposed to change, • the adult education centre has been moved, resulting in less visits, • the constraints of the site, the access points remaining the same, • the school’s ‘health & safety’ issues raised on cars within the site and at access points, • the numbers of pupils walking/cycling in the catchment area.

Consequently, there was no justification to make the school operate differently as part of this application for a new school building on an existing school site. It is up to the primary school to operate to minimise the disruption to the adjoining highway network and in accordance with the Travel Plan. It should manage the site and permit additional drop-off/pick-up within the sites using the available space and consider different access arrangements in the mornings/afternoons which would need to be monitored and reviewed periodically.

Further enforcement at school times Page 88 of 102 6 July 2015

will be requested and possibly school governors could be approached to help address operational matters during the school terms. (Email 10.04.15 – Shelia Henley)

(75) Community Safety Briefing 18.03.15 b. that after the meeting held on 27 th March 2015, b. Laura Carr between the Area Teams and Humberside Police (City an update is provided to the Committee. Neighbourho ods & Housing Manager)

(76) Community Use of Schools 18.03.15 b. that the officer investigates and feeds back to b-d. Tracy b. Hessle Sporting have secured b. Proposed for the Committee off agenda the contractual Harsley (City alternative venues for their football deletion arrangement between Sirius Academy and Hessle Manager, training at other venues across the Sporting for accessing the Community Use of City Safe and city. Schools scheme; Early Intervention) c. that the officer investigates and feeds back to c. Sirius Academy continue to open c. Proposed for the Committee off agenda the issue around Sirius their school to community groups and deletion Academy allegedly not complying with the are fulfilling the requirement of the community use requirements which was agreed as planning conditions laid out. part of the planning conditions when the School was built, and

d. that Councillor Thomas is updated off agenda d. Ganton School did not claim for d. Forwarded to whether the clubs who access the Community Use any community use from the council’s Council Thomas, of School scheme at Ganton school will be affected budget, therefore was assumed that proposed for deletion when the funding is withdrawn in April 2015. any contractual usage was paid for by Page 89 of 102 7 July 2015

groups and is continuing. (Email 02.07.15 – Rachel Roberts) (77) Leisure Review Update 18.03.15 d. that the Chair will write to the Town Clerk d. Councillor d. letter sent 15 th May from Councillor d. Proposed for outlining the Committee’s concerns about officers Thomas Thomas to Ian Anderson deletion not attending Area Committee meetings.

(78) Disposals Upd ate 18.03.15 b. that the report is referred back to the City b. Nick b. Email sent 07.04.15 (DSO) raising b. Proposed for Property & Assets Manager and Councillor Hale Howbridge & the Committee’s wish for the land in deletion (Portfolio Holder). Dorinda Guy front of Gower Park not to be sold. (Democratic Services Officer)

(79) Youth Service Provision in the West Area 18.03.15 b. that Members are kept up to date on the b-e. Tracy b. Derringham Bank former housing b. Proposed for progress of the development of the former Harsley (City office was let on commercial terms to deletion as on Work Derringham rent office; Manager, a company who provide day care for Programme City Safe and adults with mental disabilities. Early c. that arrangements are made for Members who Intervention) b. The Youth Service continue to c. Proposed for wish to attend any Youth Club sessions; operate from Ainthorpe Primary deletion school.

d. that an update is provided to the Committee on d. Meeting to be arranged with d. Proposed for plans in relation to Youth Service Provision co- Rachel Roberts and Liz Woolmington deletion as on Work locating with the Fred Moore library, and to consider the options for the Programme relocation of the service, this includes potential options on the Fred Moore library site. Page 90 of 102 8 July 2015

e. that any proposals for funding from the Ward e. Any proposals will be shared with Proposed for deletion budgets, for Youth Provision to come back to Ward the Area Committee for comments. Members .

(80) West Area Housing Performance 18.03.15 b. that the correct appendix regarding the b. Jane breakdown of allocations that have exceeded the Redpath(Lan 23 day target be provided to Members off agenda. dlord Services Manager)

(59) Receipt of P etition 18.02.15 b. that the Streetscene Services investigate b. City b. Agreed that Ward members were b. Monitor options for the possible removal of yellow lines on Streetscene to discuss with area officers on the Brooklands Road and making it into a one way Manager) way forward together with a possible system. one-way system and to then inform highways on options to be considered. Details still to be received. (Email 07.04.15 – Sheila Henley)

To be discussed at the next Boothferry Ward member meeting (Email 10.06.15 – Alistair Shaw)

(60) Community Safety Briefing 18.02.15 c. that feedback is provided to Members on how c-d. c. DCI Kirby, DI Taylor and I met with c. Proposed for communication between Humberside Police and Humberside Jane Price and Alastair Shaw deletion Members can be more effective; Police recently to discuss the common tasking framework and also Page 91 of 102 9 July 2015

communication. Humberside Police will have a new operating model from 15 th April and the Communities Command will be dealing with all aspects of Neighbourhood Policing. With a team on duty from 0800-2300 hours every single day, there will be more capacity to attend community meetings as well as Ward Tasking, Area Tasking and Area Committee Meetings. We are also still hoping to have Sergeants meet up with members to provide a Policing update on regular occasions if members request this. We are also looking at the possibility of including members in the newsletter circulation and the potential for them to receive a weekly update from the beat managers via e- mail. (Email 09.04.15 – Inspector C Mattinson)

d. that more information in relation to the number d. information sent to Councillors d. Proposed for of wheelie bin fires in the tenfoot of Wold Road is 10.06.15 deletion fed back to ward members, and (Email 10.06.15 – Alistair Shaw)

e. that a letter is sent to Building Schools for the e. Democratic e. Proposed for Future (BSF) regarding the length of time it is Services e. letter sent 25.03.15 (DSO) deletion taking to solve the drainage issue on the former Officer Tilbury Primary School green space site.

(61) Streetscene Service Highways Report 18.02.15 Page 92 of 102 10 July 2015

b. that an update is provided on whether the Zebra b. City b.The zebra crossing at Anlaby Park b. Proposed for Crossing on Anlaby Park Road South/Sirius Streetscene Road South is going ahead but being deletion Academy is still going ahead. Manager paid from highways capital budget at a cost of around £25,000 and its installation is to be undertaken in the Easter holidays of 2015. The principal of Sirius Academy reconfirmed on 06 th March 2015 that the Academy cannot contribute to its funding. (Email 16.03.15 – Shelia Henley)

(62) Flood Ri sk Management Update 18.02.15 b. that a visit be arranged for Members to have a b-c. Flood b. New date provided to Members b. Monitor/delete tour of the Pumping Station, and Risk Planning 01.07.15 Manager

c. that the information the Environment Agency has c. Flood Action Groups, the c. Proposed for on ‘how to help facilitate setting up Flood Action Environment Agency have the deletion Groups’ is provided to the Area Committee off following guidance: agenda. https://www.gov.uk/government/uploa ds/system/uploads/attachment_data/fi le/292939/LIT_5286_b9ff43.pdf

National Flood forum:

http://www.nationalfloodforum.org.uk/f lood-risk-community-groups/how-to- form-a-flood-action-group/ (Email 24.03 – Rachel Glossop)

Email forwarded onto Members Page 93 of 102 11 July 2015

07.04.15 (DSO)

(63) School Performance in West Area 18.02.15 a. That the briefing paper is deferred to the next a. Proposed for Area Committee on 18 th March 2015 due to no deletion representative being able to attend to discuss the paper;

b. that more information is provided on how many b-d City b&d. Annual report will be provided in b&d. Proposed for available places there are in schools and nurseries Learning & September which will incorporate deletion including any new schools, and whether there are Skills school place information and any sufficient places, nursery Ofsted reports, school Manager information regarding Sydney Smith improvement plans and how many 2 and 3 year old pupils. (Email 10.06.15 – Vanessa places have been taken up in the West area; Harvey-Samuel)

c. that the Building Schools for the Future (BSF) c. Julie c. Business Rates at Hull Secondary c. Proposed for rateable values are reassessed and provided, and Burns/John Schools circulated to Members off deletion Padmore agenda 07.07.15. d. that an assessment of the impact on students (Email 06.07.15 – Karen Crabtree) from the closure of Sydney Smith School is fed back to the Committee.

(64) West Area Funds 18.02.15 e. that Members are updated on the situation with e. City e. Updates are provided through the CCTV in the Pickering area. Neighbourho Friends Group and the Pickering ods & Ward member briefings. Friends Housing Group were not successful in their Manager funding application. (Email 10.06.15 – Alistair Shaw)

(65) West Area Neighbourhood Management Update 18.02.15 Page 94 of 102 12 July 2015

b. that Waste Management provide information as b. City to why not all the rubbish was collected from the Streetscene roadside on recent ‘Bring Out Your Rubbish’ days Manager In the Pickering ward.

(45) Corporate Parenting 17.12.14 c. that confirmation be sought as to whether c. (City c. Members are able to visit c. Proposed for members can visit residential homes without a Children Children’s Homes without DBS deletion CRB check or are able to use current CRBs, and Safeguarding checks but will need to be will also make available to the appointed members Manager) accompanied by a member of staff training dates, courses and a rota of scheduled with a current DBS check. visits, and Member training was delivered to West Area Committee Members on 31.3.15. Councillors Ruth and Cheryl Payne attended.

Visits to Children’s Homes are to be arranged directly with the Homes Manager. (Email 07.04.15 – Nicky Lowe)

(46) Review of the Delivery of Adult So cial Care 17.12.14 b. that information regarding concerns about b. Alison b. The future position regarding b. Monitor (Alderson Alderson House is fed back to all Committee Barker (City service provision at Alderson House House) members. Adult Social is part of the wider Adult Social Care Care review and a business case is being Manager) developed setting out options for the future residential care provision.

(47) Review of Age Restriction in Council H ousing 17.12.14 Page 95 of 102 13 July 2015

c. that the review considers the wider impact of c. Laura Carr c. Monitor age restrictions on harder to let properties and (City options for , maximising flexibility within letting Neighbourho policies. ods and Housing Manager)

(27) Cyclist Safety on the Derringham Bank 15.10.14 Roundabout

c. that the original cycling group are given an c. Shelia c. Highways have advised that there c. Proposed for update on the improvements that have already Henley is no knowledge of any cycling group deletion (on work been done. (Asset being involved originally, so they programme annually) Management have not been able to inform anyone. Development (Email 18.03.15 – Shelia Henley) & Design)

(12) West Housing Quarterly Performance 16.7.14. b. that the cleaning schedules for resident parking b. Jane Price b. Waste and Open Spaces service b. Proposed for areas be confirmed. (Assistant area have been at Members Briefings deletion City Manager and advised that cleansing is done in Neighbourho zones throughout the city, however ods)/ Doug clarification has been requested that Sharp resident parking areas are included. (Email 19.12.14 – Jane Redpath)

The cleaning of housing garage areas will be included with the new zones. (Email 10.03.15 – Jane Redpath)

(81) Future Council – Customer Enablement and 20.11.13. Empowerment Through Digital First

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b. That West Area Committee wishes to ensure b. Andy b. The portfolio holder has requested b. Monitor (Gypsyville) that there will remain public access to customer Brown (City that more work is done to look at the services through a Customer Service Centre in the Customer provision for access to services email sent requesting West of the City which was agreed would be Services across the city, as the Council update (25.03.15 - provided at the Gipsyville Multipurpose Centre and Manager) introduce access to online services, DSO) had not yet been delivered; working with other services and partners such as the DWP, third sector.

Therefore it is proposed that a briefing paper highlighting the proposed provision in the West Area is presented to the Committee in the new municipal year (before recess) to provide an update on progress made and to seek Member comments. (Email 09.04.15 – Michelle Wray)

(34) West Area Committee Resolut ion List 17.7.13. b. That an update is sought regarding minute 10(f) b. Councillor b. Monitor regarding Members’ concerns around the possible D. Hale sale of land on Springhead Avenue being raised (Portfolio with the Portfolio Holder. Holder)

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Page 98 of 102 July 2015

Work Programme 2015-16 West Area Committee

Chair: Councillor C. Thomas Deputy Chair: Councillor H. Clay Lead Officer: Jane Price Committee Officer: Dorinda Guy Future meetings: 15 th July, 21 st October, 16 th December, 17 th February 2016 and 20 th April 2016

List Responsible Supporting Reason for this issue being Action/ Date of Agenda Items Officer Portfolio Documents Submitted to the Committee Current Meeting (In Holder and/or position Attendance) Presentation To be West Area Jane Price Briefing note To inform the Committee on Councillor submitted Directors Briefing issues in the West Area J. Hewitt to each meeting

To be West Area Funds Jane Price Report To advise the Committee on Councillor submitted Report current budget totals and items J. Hewitt to each for expenditure meeting

To be Housing Quarterly Jane To provide Members with the submitted Performance Redpath Housing Performance Update. to each Update meeting

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List Responsible Supporting Reason for this issue being Action/ Date of Agenda Items Officer Portfolio Documents Submitted to the Committee Current Meeting (In Holder and/or position Attendance) Presentation To be Community Inspector Verbal Update submitted Safety Update Mattinson to each meeting

To be Corporate Nicky Visser- To submit an annual report submitted Parenting Lowe containing information regarding annually LAC, number of fostered (June/July) children, rota visits, etc.

To be School Vanessa To submit an annual report on submitted Performance in Harvey- learning and skills to include annually West Area Samuel/Jan future schools being built, places (Sept/Oct) Campbell and current Ofsted reports.

To be Cyclist Safety on Shelia Update submitted Derringham Bank Henley annually Roundabout (Oct) 18 th Feb Outcome of To provide Members with results Dates of Peoples Panel and questions asked for their survey (open 18 th March Survey/Future most recent survey analysed. for 6wks) Dates 27 th May Results -

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List Responsible Supporting Reason for this issue being Action/ Date of Agenda Items Officer Portfolio Documents Submitted to the Committee Current Meeting (In Holder and/or position Attendance) Presentation 6wks after closing date

To request questions and 1st March results before each Area (end of May) Committee Meeting and 1st June forward onto Councillor (end of Aug) st Thomas. 1 Sept (end of Nov) 1st Dec/Jan (end of Feb/March)

Oct Youth Service Jo Cobley To provide Members with an 2015 Provision update on the progress of the development of the former Derringham Rent Office and plans in relation to co-locating with the Fred Moore Library.

Oct SHLAA (sites with Nick To list all 477 buildings or provide 2015 housing potential) Howbridge/ a map. Strategic Housing Alex Codd Land Availability Assessment)

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List Responsible Supporting Reason for this issue being Action/ Date of Agenda Items Officer Portfolio Documents Submitted to the Committee Current Meeting (In Holder and/or position Attendance) Presentation

TBC Bus Strategy Richard Briefing Note To inform the Committee of the Councillor M. Review Townend potential impact in the West Area Mancey and seek comments prior to a decision by Cabinet.

TBC Housing and Lesley Homeless Alderson- Strategy Speight

Feb/April Future Provision Andy Briefing Report was 2016 of Customer Brown/Lisa Paper withdrawn Service Centre Buttery by Author (CSC) Network meeting 18.02.15

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