JUI RAMAPRASAD Robert H. Smith School of Business • University of Maryland 4305 Van Munching Hall • College Park, MD 20742 e-mail: [email protected] tel (m): (773) 809-4584
Academic Appointments
Visiting Associate Professor in DOIT August 2019 – Robert H. Smith School of Business, University of Maryland, College, Park, MD
Associate Professor (with tenure) of Information Systems, June 2016 – Desautels Faculty of Management, McGill University, Montreal, QC
Assistant Professor of Information Systems, July 2009 – May 2016 Desautels Faculty of Management, McGill University, Montreal, QC
Research and Teaching Assistant, Paul Merage School of Business, 2003 – 2009 University of California, Irvine, California
[Maternity Leave: February – July 2017; July 2018 – December 2018]
Education
University of California, Irvine Irvine, CA Paul Merage School of Business June 2009 Ph.D. in Management, Information Systems
University of Southern California Los Angeles, CA Marshall School of Business, May 2001 BS in Business Administration, Information Systems and Finance
Research Interests
My program of research examines digital platforms—different types of platforms, IT-enabled features on these platforms, and social activity on these platforms—and how they motivate user participation, interaction, consumption, and payment in in the context of online music and online dating. My teaching at all levels—from undergraduate to executive, my service to the IS and community, and industry talks have stemmed from the expertise I have developed through my research, and in particular my research in the contexts of digital music and online dating. My work thus far has enabled new understandings of how information technology can influence human behavior, shape social interactions, and impact organizations that have been digitally disrupted.
Research, Scholarship, and Professional Activity
Accepted/Published Journal Articles: 1. Vedel, I., J. Ramaprasad, L. Lapointe. 2019. Social Media Strategies for Health Promotion by Non- Profit Organizations. (Accepted, Journal of Medical Internet Research.)
Page 1 of 15 2. Jung, J., R. Bapna, J. Ramaprasad, A. Umyarov. 2019. Love Unshackled: The Causal Effect of Mobile Application Adoption on Online Dating Behavior. Management Information Systems Quarterly, 43(1), 47-72 3. Rishika, R., J. Ramaprasad. 2019. The Effect of Asymmetric Social Ties on Online Contribution: The Role of Tie Strength and Homophily. Management Science. 65(7), 2947-3448 4. Bapna, R., J. Ramaprasad, A. Umyarov. 2018. Monetizing Freemium Communities: Does Paying for Premium Increase Social Engagement? Management Information Systems Quarterly, 42(3), 719-735 5. Dewan, S., I. Ho, J. Ramaprasad. 2017. Popularity or Proximity: Characterizing the Nature of Social Influence in an Online Community. Information Systems Research, 28(1), 117-136. 6. Bapna, R., J. Ramaprasad, G. Shmueli, A. Umyarov. 2016. One Way Mirrors in Online Dating: Evidence from a Randomized Field Experiment. Management Science, 62(11), 3100-3122. 7. Dewan, S., J. Ramaprasad. 2014. Social Media, Traditional Media, and Music Sales. Management Information Systems Quarterly, 38(1), January, pp 101-121. 8. Lapointe, L., J. Ramaprasad, I. Vedel. 2014. Creating Health Awareness: A Social Media Enabled Collaboration. Health and Technology, 4(1) May, 43-57. DOI: 0.1007/s12553-013-0068-1. 9. Dewan, S., J. Ramaprasad. 2012. Music Blogging, Online Sampling, and the Long Tail. Information Systems Research, 23(3) September, 1056-1067.
Manuscripts under review: 1. Lee, K, Q. Jin, A. Animesh, J. Ramaprasad. Are ride-hailing platforms sustainable? Impact of Uber on Public Transportation and Traffic Congestion. (Second Round, Management Information Systems Quarterly). 2. Bassellier, G., J. Ramaprasad. 2018. Impact of Price Anchoring on Consumers Payment for Digital Goods. (Major Revision, Information Systems Research).
Manuscripts in preparation for re-submission: 3. Bapna, R., P. Majumdar, J. Ramaprasad, A. Umyarov. 2019. Who thinks you’re hot? Information Revelation in Online Dating: A Randomized Field Experiment. (Major Revision, Management Science)
Manuscripts in preparation for submission: 1. Rottner, R., J. Ramaprasad, E. Leibel, B. Davis. Changing seas: Institutions, ecology, and indigenous organizing in South India's coastal communities 2. Bassellier, B., Oppong-Tawiah, D., J. Ramaprasad. 2018. Leadership and Contribution Behavior in Online Communities: Evidence from a Regression Discontinuity Design. 3. Mejia, J., J. Ramaprasad. 2018. Information Asymmetry and Bias in Fact-Check Platforms. 4. Yu, Y., A. Pinsonneault, J. Ramaprasad. 2019. Engagement on Digital Platforms: A Theoretical Perspective. 5. Bassellier, G., J. Ramaprasad. 2018. The Role of "Social" in Music: The Impact of Social Anchoring, Social Rewards, and Social Causes on Willingness-to-Pay 6. Oppong-Tawiah, D., G. Bassellier, J. Ramaprasad. 2016. Social Connectedness and Leadership in Online Communities. 7. Bassellier, G., Oppong-Tawiah, D., J. Ramaprasad. 2016. Converting Pirates through Participative Pricing Schemes for Digital Goods: Exploring Pay What You Want and Persuasive Computing in Online Music. 8. Krastel, Z, G. Bassellier J. Ramaprasad. 2016. Why Do We Connect? A Model of Social Features on Digital Content Websites. 9. Burtch, G., J. Ramaprasad. 2018. Assessing and Quantifying Network Effects in an Online Dating Site.
Page 2 of 15
Other Publications: 1. Ramaprasad, J. 2014. Freemium Uncovered. ISB Insight. (2:1), April-June 2014, pp. 9-13 (based on work with Ravi Bapna, Akhmed Umyarov, and Galit Shmueli).
Invited Talks:
1. Rotterdam School of Management, Erasmus University. April 14, 2020. Paper TBD.
2. University of Maryland, College Park, MD. April 5, 2019. “Impact of Price Anchoring on Consumers Payment for Digital Goods” (joint work with Geneviève Bassellier).
3. University of Texas, Dallas, Dallas, TX. March 29, 2019. Presented “Impact of Price Anchoring on Consumers Payment for Digital Goods” (joint work with Geneviève Bassellier).
4. HEC Paris, Paris, France. March 8, 2019. Presented “Impact of Price Anchoring on Consumers Payment for Digital Goods” (joint work with Geneviève Bassellier).
5. Queen’s University, Kingston, ON. February 8, 2019. Presented “Impact of Price Anchoring on Consumers Payment for Digital Goods” (joint work with Geneviève Bassellier).
6. University of Arizona, Tempe, AZ. February 9, 2018. Presented “Impact of Price Anchoring on Consumers Payment for Digital Goods” (joint work with Geneviève Bassellier).
7. University of British Columbia, Vancouver, BC. January 19, 2018. Presented “Impact of Price Anchoring on Consumers Payment for Digital Goods” (joint work with Geneviève Bassellier).
8. University of Minnesota, Minneapolis, MN. December 6, 2017. Presented “Impact of Price Anchoring on Consumers Payment for Digital Goods” (joint work with Geneviève Bassellier).
9. Temple University, Philadelphia, PA. December 1, 2017. Presented “Impact of Price Anchoring on Consumers Payment for Digital Goods” (joint work with Geneviève Bassellier).
10. University of Illinois Chicago, Chicago, IL. February 6, 2015. Presented “One Way Mirrors in Online Dating: Evidence from a Randomized Field Experiment” (joint work with Ravi Bapna, Galit Shmueli, Akhmed Umyarov).
11. Purdue University, West Lafayette, IN. March 5, 2014. Presented “One Way Mirrors in Online Dating: Evidence from a Randomized Field Experiment” (joint work with Ravi Bapna, Galit Shmueli, Akhmed Umyarov).
12. IE Business School, Madrid, Spain, June 5, 2013. Presented “One Way Mirrors in Online Dating: Evidence from a Randomized Field Experiment” (joint work with Ravi Bapna, Galit Shmueli, Akhmed Umyarov).
13. Carnegie Mellon University, Heinz College, March 25, 2013. Presented “One Way Mirrors in Online Dating: Evidence from a Randomized Field Experiment” (joint work with Ravi Bapna, Galit Shmueli, Akhmed Umyarov).
Page 3 of 15 14. Michigan State University’s Eli Broad College of Business, January 11, 2013. Presented “One Way Mirrors in Online Dating: Evidence from a Randomized Field Experiment” (joint work with Ravi Bapna, Galit Shmueli, Akhmed Umyarov).
15. SOBACO Speaker Series, University of Minnesota, November 15, 2012. Presented “Music, Media, and Money: Drivers of Consumption in a Digital World” (a synthesis of my work on the music industry with various co-authors: Sanjeev Dewan, Rishika Ramkumar, Geneviève Bassellier, and Remi Desmeules).
16. Purdue University’s Krannert School of Management MIS Research Workshop. April 27, 2012. Presented “Can Social Come to the Rescue? Monetizing Music in the World of Free” (joint work with Geneviève Bassellier and Remi Desmeules).
17. New York University’s Stern School of Business IS Research Seminar Series. November 10, 2011. Presented “Social Media, Traditional Media, and Music Sales: A PVAR Approach” (joint work with Sanjeev Dewan).
18. University of Minnesota’s Carlson School of Management MIS Workshop. April 15, 2011. Presented “Social Media, Traditional Media, and Music Sales: A PVAR Approach” (joint work with Sanjeev Dewan).
Conference Presentations (Note: presentations by co-authors marked with an *):
1. Search Frictions, Sorting and Matching in Two-Sided Markets (with Hyesung Yoo, Song Yao, and Ravi Bapna). Workshop on Information Systems and Economics 2019, December 19-20, 2019. Munich, Germany.*
2. Engagement on Digital Platforms: A Theoretical Perspective (with Yinan Yu). International Conference on Information Systems 2019, December 15-18, 2019. Munich, Germany.
3. Heterogeneous Effects in the Impact of Price Anchoring on Payment for Digital Goods (with Geneviève Bassellier). • Workshop on Experimental and Behavioral Economics, May 10-11, 2019, Minneapolis, MN.* • Statistical Challenges in eCommerce Research, June 11-12, 2019, Hong Kong.*
4. Black Lies vs. White Lies: Information Asymmetry and Bias in Fact Check Platforms, Invited Presentation at Arizona State University W.P. Carey School of Business’ Digital Society Academic Research Conference, Phoenix, AZ, February 21-23, 2019
5. Does Premium Subscription Pay Off? Evidence from Online Dating Platform (with Yinan Yu, Animesh Animesh, and Alain Pinsonneault). International Conference on Information Systems, December 13-16, 2018, San Francisco, CA.*
6. Leadership and Contribution Behavior (with Divinus Oppong-Tawiah and Geneviève Bassellier). • Workshop on Information Systems and Economics, December 17-18, 2018. San Francisco, CA.* • Statistical Challenges in eCommerce Research, June 18-19, 2018. Rotterdam, The Netherlands.*
7. White Lies vs. Black Lies: A Study of Fact-Check Sites, Bias, and Information Asymmetry (with Jorge Mejia). Workshop on Information Systems and Economics, December 13-15, 2017, Seoul, South Korea.
Page 4 of 15
8. Do Ride-sourcing Apps Complement or Substitute Public Transportation? (with Kyunghee Lee, Jenny Jin, and Animesh). Workshop on Information Systems and Economics, December 13-15, 2017, Seoul, South Korea.*
9. Social Connectedness and Leadership in Online Communities (with Geneviève Bassellier and Divinus Oppong-Tawiah). International Conference on Information Systems 2016, December 11-14, 2016, Dublin, Ireland.*
10. Enhancing Weak Signaling in Online Dating: A Randomized Field Experiment (with Ravi Bapna and Akhmed Umyarov)* • Conference on Digital Experimentation 2016, October 14-15, 2016, Cambridge, MA. • Winter Conference on Business Analytics 2017, March 2-4, 2017, Snowbird, UT. • Workshop on Information Systems and Economics, December 13-15, 2017, Seoul, South Korea
11. Assessing and Quantifying Network Effects in an Online Dating Market (with Gordon Burtch) • Platforms Symposium 2016, July 14, 2016, Boston, MA. • Statistical Challenges in eCommerce Research 2016, June 22-24, 2016, Naxos, Greece.
12. Firm or Community as Anchor? The Role of Reference Price in Consumers’ Valuation of Digital Goods (with Geneviève Bassellier)* • Statistical Challenges in eCommerce Research, June 22-24, 2016, Naxos, Greece. • Workshop on Experimental and Behavioral Economics in Information Systems, May 20, 2016, Tucson, AZ.
13. Enabling Social Connectedness: The Role of Social Features on Online Music Sites (with Zack Krastel and Geneviève Bassellier)* • Conference on Information Systems and Technology 2015, October 31-November 1, 2015, Philadephia, PA.
14. Music is Social: From Online Social Features to Online Social Connectedness (with Zack Krastel and Geneviève Bassellier)* • International Conference on Information Systems 2015, December 13-16, 2015, Ft. Worth, TX.
15. Streaming vs. Downloading of Online Music: Complements or Substitutes? (with Geneviève Bassellier and Sanjeev Dewan) • Workshop on Information Systems and Economics, December 17-19, 2014, Auckland, NZ. • Invited talk at INFORMS Annual Meeting, October 6-9, 2013, Minneapolis, MN. • Statistical Challenges in eCommerce Research 2013, June 28-29, 2013, Lisbon, Portugal.
16. Who thinks you’re hot? Information Revelation in Online Dating: A Randomized Field Experiment (with Ravi Bapna and Akhmed Umyarov) • Conference on Information Systems and Technology, November 8-9, San Francisco, CA. • Statistical Challenges in eCommerce Research, June 12-13, 2014, Tel Aviv, Israel.
17. Co-creation of Knowledge in Healthcare: A Study of Social Media Usage (with Fatou Bagayogo, Liette Lapointe, and Isabelle Vedel)* • Hawaii International Conference on Systems Sciences, January 6-9, 2014.
Page 5 of 15 18. Love Unshackled: The Causal Effect of Mobile Application Adoption on Online Dating Behavior (with JaeHwuen Jung, Akhmed Umyarov, and Ravi Bapna) • International Conference on Information Systems, December 14-17, 2014, Auckland, NZ.* • Winter Conference on Business Intelligence, February 27-March 2, 2014, Salt Lake City, UT. • Workshop on Information Systems and Economics, December 19-20, 2013, Milan, Italy.* • Mapping Mobile @NYUStern, November 15, 2013, New York, NY.
19. Quantifying Social Influence in an Online Music Community (with Sanjeev Dewan and Ian Ho) • International Conference in Information Systems, December 15-18, 2013, Milan, Italy.* • Workshop on Information Technology and Systems, December 14-15, 2013, Milan Italy.* • Invited talk at INFORMS Annual Meeting, October 14-17, 2012, Phoenix, AZ.*
20. One-Way Mirrors in Online Dating (with Ravi Bapna, Akhmed Umyarov, Galit Shmueli) • International Conference on Information Systems, December 15-18, 2013, Milan, Italy (Best Paper Nominee). • Conference on Information Systems and Technology, October 5-6, 2013, Minneapolis, MN.* • National Bureau of Economics Research Workshop on the Economics of IT and Digitization, June 18-19, 2013, Cambridge, MA.* • Statistical Challenges in eCommerce Research, June 28-29, 2013, Lisbon, Portugal.* • Winter Conference on Business Intelligence, February 28-March 2, 2013, Snowbird, UT.* • International Symposium on Information Systems, January 5-6, 2013, Fort Aguada, Goa, India.* • Workshop on Information Systems and Economics, December 15-16, 2012, Orlando, FL.
21. Music Discovery and Music Consumption: An Individual Level Analysis (with Geneviève Bassellier) • Statistical Challenges in eCommerce Research 2013, June 28-29, 2013, Lisbon, Portugal.*
22. Fishing for Complements: Microcredit, Entrepreneurial Opportunity, and Livelihood Diversification in Coastal India (with Brennan Davis and Renee Rottner). DRUID 2013, June 17-19, 2013. Barcelona, Spain.*
23. Collaborating through Social Media to Create Health Awareness. • Hawaii International Conference on Systems Sciences, January 7-11, 2013, Maui, HI. (Best Paper Nominee)*
24. Can Social Media Transform the online music industry? A look at shared value and shared social responsibility • Invited talk at INFORMS Annual Meeting, October 14-17, 2012, Phoenix, AZ.* • Conference on Information Systems and Technology, October 13-14, 2012 Phoenix, AZ.*
25. Social Media, Traditional Media and Music Sales: A PVAR Approach (with Sanjeev Dewan) • Invited talk at INFORMS Annual Meeting, November 13-16, 2011, Charlotte, NC. • Statistical Challenges in eCommerce Research, June 9-10, 2011, Rio de Janeiro, Brazil.
26. Learning on the Edge with Social Media (with John Seely Brown and Jennifer Chandler), Created and conducted a three-hour symposium on using social media for social learning • Hawaii International Conference on Systems Sciences, Winter 2011, Kauai, HI.
27. eHealth innovation diffusion: An Integrated Service Experience (with I. Vedel, V. Ghadi, C. Routelous, M. De Stampa, L. Lapointe).
Page 6 of 15 • 9th IFGG, Nice, France. October 2010.*
28. The role of IT and Social Media in older adults’ empowerment (with I. Vedel and L. Lapointe). • 9th IFGG, Nice, France. October 2010.*
29. The Impact of User Generated Content on Consumer Choice and Contribution in an Online Community: A Disaggregate Level Analysis (with Rishika Ramkumar). • Statistical Challenges in eCommerce Research, June 5-6, 2010, Austin, TX. • Marketing Science Conference. June 17-June 19, 2010, Cologne, Germany. • Invited talk at INFORMS Annual Meeting, November 7-10, 2010, Austin, TX.
30. Consumer Choice in an Online Community: The Impact of Aggregate and Local Social Influence on Music Consumption (with Sanjeev Dewan). • Invited talk at INFORMS Annual Meeting, October 11-14, 2009, San Diego, CA. • Conference on Information Systems and Technology, October 10-11, 2009, San Diego, CA.
Research Grants
1. Principal Investigator, Social Sciences and Humanities Research Council Insight Grant for “Examining Value Creation in the Digital Economy: A Platform Engagement Perspective.” $172,806. 2. Co-Investigator, Social Sciences and Humanities Research Council Insight Development Grant for “Dissuading Digital Piracy on Online Platforms through Persuasive Computing.” $56,805. 3. Co-Investigator, NET Institute (2016) for “Assessing and Quantifying Local Network Effects in an Online Dating Market.” $3000 (USD) 4. Collaborator, Fonds Québécois de la recherche Société et Culture (2015-2019) for “Gagner à l’aide des technologies de l’information dans l’économie numérique,” Subvention de soutien aux équipes de recherche, (PI – Alain Pinsonneault). $313,280. 5. Collaborator, Fonds Québécois de la recherche Société et Culture (2011-2015) for “Gére quatre défis d’implantation pour maximiser la valeur des technologies de l’information: une approache par les ressources excédentaires,” Subvention de soutien aux équipes de recherche, (PI – Alain Pinsonneault). $482,240. 6. Co-Principal Investigator, SOBACO Collaborative Research Grant from the University of Minnesota for “User Behavior Modeling and Randomized Experiments to Maximize Premium Subscription Adoption in Online Dating Markets” (with Ravi Bapna, Akhmed Umyarov, Jaideep Srivastava and Zoheb Borbora) 2013. $49,000 USD. 7. Recipient, SSHRC Aid to Research Workshops and Conferences Grant to host Statistical Challenges in eCommerce Research (SCECR) 2012 at McGill University in June 2012. $22,650. 8. Co-Principal Investigator, McGill Collaborative Research Development Grant for “ Doing Business in the Digital Economy: Leveraging Social Features for Greater Value Creation,” 2012 (with Geneviève Bassellier). $15,000. 9. Principal Investigator, Internal SSHRC Grant for “The impact of social computing features on individual social connectedness,” 2016. $6000. 10. Principal Investigator, Internal SSHRC Grant for “Streaming vs. Dowloading: Complements vs. Substitutes,” 2014. $6000. 11. Principal Investigator, Internal SSHRC Grant for “Information Technology and Matching: The Case of Online Dating,” 2013. $6000.
Page 7 of 15 12. Principal Investigator, Internal SSHRC Grant for “IT Enabled Social Influence through Social Media: Impact on Digital Consumption Decisions,” 2011. $3000. 13. Recipient, Paper Presentation Grant, McGill University for travel to WISE/ICIS 2013 in Milan, Italy. $1500. 14. Recipient, Paper Presentation Grant, McGill University for travel to Seventh Symposium on Statistical Challenges in Electronic Commerce Research 2011 in Rio de Janeiro, Brazil. $1500. 15. Recipient, Paper Presentation Grant, McGill University for travel to CIST/INFORMS 2009 in San Diego, CA. $1500. Honors and Awards
1. Nominee for Best Associate Editor, International Conference on Information Systems 2020 2. Sandra A. Slaughter Early Career Award, Information Systems Society, INFORMS. 3. Desautels Faculty Scholar, 2017-2020. 4. Information Systems Research Best Reviewer Award, 2014. 5. Best Paper Nominee for One Way Mirrors in Online Dating: A Randomized Field Experiment. International Conference on Information Systems, 2013. 6. Fellow, Marcel Desautels Institute for Integrated Management (MDIIM), McGill University, 2014- 2016. 7. Fellow, Institute for the Public Life of Arts and Ideas (IPLAI), McGill University, 2013-2015. 8. Best Paper Nominee for Collaborating through Social Media to Create Health Awareness, Hawaii International Conference on Systems Sciences, 2013. 9. Best Paper Award for Consumer Choice in an Online Community: The Impact of Aggregate and Local Social Influence on Music Consumption, Conference on Information Systems and Technology (CIST), 2009. Teaching, Mentoring, and Advising Courses taught in the last five years: Executive Teaching 1. AI Essentials (December 2019): McGill Executive Institute 2. Analysis, Analytics, and AI in Decision-Making (Winter 2019): McGill/HEC Executive MBA, Future-Ready Organization Module. 3. Analysis, Analytics, and AI in Decision-Making (Winter 2019): International Masters Program for Managers (Executive Program). 4. “Analysis, Analytics, and AI for Health Care” (Summer 2018): International Masters for Healthcare Leadership and Management (Executive Program) 5. “Analytics for Decision-Making” and “Artificial Intelligence and the Workplace” (Winter 2018): International Masters Program for Managers (Executive Program). Graduate Teaching (PhD & MBA) 6. Doctoral Seminar “Decision-making with Information Technology” (Winter 2019). Covers the use of Behavioral Economics in Information Systems research. Co-developed and co-taught with Geneviève Bassellier.
Page 8 of 15 7. Managing Resources, MBA Core Course: Full-time MBA (2010 – 2013, 2016) and Professional MBA (2011 – 2016). 8. Value Creation, MBA Core Course: Full-time MBA (2010 – 2016) and Professsional MBA (2011 – 2015). 9. Strategic Analysis of Information Technology, MBA Core Class, Indian School of Business – Mohali Campus (Fall 2013, Fall 2018). 10. Strategies for the Digital Economy, MBA Elective Class, Indian School of Business – Mohali Campus (Fall 2014, Fall 2015, Fall 2016, Fall 2017). Undergraduate Teaching 11. Innovating on the edge with Technology (with Geneviève Bassellier), Winter 2016. Interdisciplinary Courses 12. Youth as Cultural Producers: Rethinking Education and Entrepreneurship (with Bronwen Low, Faculty of Education) as part of of a fellowship received from the Institute for the Public Life of Arts and Ideas (IPLAI), Winter 2015. 13. The Treble Cliff: The Business of Music, a multi-disciplinary course for both undergraduate and graduate students (2011-2016). Courses taught from 2010-2012: 1. Winning with IT, INSY 608 (MBA) 2. IT in Business, INSY 432 (Undergraduate) Related Teaching Activities 1. Wrote a “live case” around issues faced by a Montreal, QC based medical imaging company, integrating concepts from Organizational Behavior, Finance, and Information Systems, to use in the MBA core module, Managing Resources, in Fall 2013 (with Suzanne Gagnon and Tatiana Saliba). 2. Wrote a “live case,” of a Montreal, QC based mystery shopping company, integrating concepts from Organizational Behavior, Finance, and Information Systems for students in MGCR 651 (with Sandra Cha, Jan Ericsson, Joel Kwan). 3. Course Coordinator for Value Creation (MGCR 652), Full Time MBA core, 2014-2016. 4. Course Coordinator for Managing Resources (MGCR 651), Professional MBA core, 2011, 2012, 2016. 5. Course Coordinator for Managing Resources (MGCR 651), Full Time MBA core, 2010, 2013, 2016. Guest Lectures 1. Guest Lecturer for MRKT 434 (Topics in Marketing 1, Global Branding International Summer Program), “Music and Media: How New Media has Transformed the Music Industry” (Summer 2014). 2. Guest Lecturer for MUPD 475 (Business Fundamentals for Musicians), “Information Technology and the Music Industry” (Winter 2012, Fall 2014). 3. Guest Lecturer for MGCR 331 (Management Information Systems), “Information Technology and the Music Industry” (7 semesters since Winter 2010). Advising 1. Advisor for Post-Doctoral Research Associate, Yinan Yu (with Alain Pinsonneault).
Page 9 of 15 2. International Program in Health Leadership (IMPM) Major Project Advisor for Eliane Moreira. Winter 2019. 3. International Program in Practicing Management (IMPM) Major Project Advisor for Andree- Dominique Jacques. Winter 2019. 4. Advisor for MBA Practicum for Rikki Cavanaugh, Winter 2019 5. Advisor for MBA Practicum for Giovanni Dimas Comacho, Summer-Fall 2016. 6. Advisor for Individual Study for Aya Schechner, Winter 2016. 7. Advisor for MBA Practicum, Serge Farah & Jorge Pedraza Arias, Winter 2016. 8. MBA supervisor for MBA-Law Senior Term Essay for Alyssa Wiseman (6 credits): The Economics of Equality: Legislating for Optimal Royalty Distribution in the Music Industry. Fall 2014 – Winter 2015. 9. MBA Research Course Supervisor for Joseph Kam (6 credits): The Utilization of Twitter by Mental Health Organizations. Winter – Summer 2015. 10. International Program in Practicing Management (IMPM) Major Project Advisor for Abdul Hakim: An Analysis of Facebook likes on Sales. Winter 2014. 11. MBA Japan Practicum for Lyal Clough: Future Business Models for the Role-Playing Industry. Fall 2013. 12. Advisor for Individual Study for Matthew Chisling: A Spectrum of Listeners: Understanding differences in Consumer Behavior of Music Fans based on Genre Preferences. Winter 2013. 13. Advisor for Individual Study for Zachary Krastel: Aspects Affecting User Adoption of Online Music Sites. Winter 2013. 14. Advisor for Individual Study for Guillaume Drouin-Garneau: Understanding the Use of Social Media by Professional Amateur Artists. Fall 2012. 15. MBA Japan Practicum for Shigenori Mizuno: Review of NHK on Demand: Recommendations for designing a better service. Fall 2011 – Winter 2012. 16. MBA Practicum: Social Media Networks and Opportunities for Pharmaceutical Marketing (Scott White). Winter 2010. 17. Advisor for MBA Practicum/Applied Research Project: High-Speed Internet for High-Speed Trains (Eric Lussier). Winter 2010. 18. Advisor for Individual Study: Review and Analysis of the Business Impacts of Social Media (Sabrina Lam). Summer 2010.
Service and Outreach Editorships, Editorial Boards, and Reviewing Activities: 1. Associate Editor, Management Science, February 2019 – 2. Associate Editor. Management Information Systems Quarterly, January 1, 2017 –. 3. Guest Associate Editor. Management Information Systems Quarterly, 2013-2016. 4. Editorial Board. Electronic Commerce Research and Applications, 2015.
Page 10 of 15 5. Grant Application Reviewer. United States-Israel Bi-national Science Foundation Grant Application; German-Israeli Foundation for Scientific Research and Development, 2014; Social Science and Humanities Research Council, 2015, 2016. Israel Science Foundation, 2018. 6. Journal Reviewer. • Management Science, 2010-present; Management Information Systems Quarterly, 2009-present; Information Systems Research, 2009-present. • Additional Journals: Journal of Management Information Systems, 2013; European Journal of Information Systems, 2010 & 2011; Journal of Information Technology Management, 2009; Electronic Commerce Research and Applications, 2012; Journal of Organizational Computing and Electronic Commerce, 2012, 2013. 7. Associate Editor, International Conference on Information Systems (2012-2018) • “Economics of IS” track, 2013, 2014, 2018, 2019 • “P2P and Crowds” track, 2017 • “Economics and Value of IS” track, 2015 & 2016 • “Digital and Social Networks” track, 2012
8. Conference Reviewer. International Conference in Information Systems, 2006 – 2010, 2012, 2015; Conference on Information Systems and Technology (2011-2018); Hawaiian International Conference on System Sciences, 2010, 2012; Academy of Management, 2009, 2010; Administrative Sciences Association of Canada, 2011. Community & Other Service
1. Academic Director, Business and Management Research Center (2015-2017) & Committee Member (2014-2015) 2. Co-Chair, Diversity and Inclusion Committee, Information Systems Society. December 2018-present
3. Mentor, International Conference on Information Systems Junior Faculty Consortium. December 10, 2017, Seoul, South Korea.
4. Mentor, MISQ Reviewer Development Workshop •
5. Conference Co-chair • Co-Chair, Statistical Challenges in eCommerce Research 2020, Madrid, Spain. • Co-Chair, Workshop on Information Systems and Economics 2020, Udaipur, India. • Co-Chair, Conference on Information Systems and Technology 2016, Nashville, TN, USA • Co-Chair, IT Teaching Workshop 2016, Montreal, QC, Canada • Co-Chair, Workshop on Information Systems and Economics 2014, Auckland, NZ • Eighth Symposium on Statistical Challenges in Electronic Commerce Research (SCECR) 2012 Montreal, QC. June 28-29, 2012
6. Ttack Chair 7. Session Chair • Information Systems Cluster, Institute for Operations Research and Management Sciences (INFORMS) Annual Meeting, 2012 & 2014 • eBusiness Cluster, INFORMS Annual Meeting, 2012 & 2013
Page 11 of 15 8. Track Co-Chair, Social Media and Digital Marketing, International Conference on Electronic Commerce, 2014
9. Track Chair/Co-chair, Poster Session and Poster Slam • NBER Workshop on Economics of IT and Digitization, 2012-2016 • Workshop on Information Systems and Economics, 2010, 2011, 2013 • International Conference on Information Systems, 2012
10. eBusiness Cluster Co-Chair, INFORMS Annual Meeting, 2013
11. Conference Discussant: • Workshop on Experimental and Behavioral Economics in IS, 2018 • Workshop on Information Systems and Economics, 2008, 2012, 2016, 2017 • Administrative Sciences Association of Canada, 2010
Non-Research Presentations/Symposiums/Workshops/Panels
1. C2 Montreal (Large Creative Industry Conference): Moderated panel titled “Transferring Research to Business” & hosted conversation with Sabrina Geremia, Head of Google Canada, May 23-25, 2019. 2. Presented on the “Journey to Tenure” at Annual B. Com. Retreat, June 8, 2017 3. Co-discussant with David Elmaleh (Harvard Professor, Inventor, Entrepreneur) for the Integrated Management Symposium Series. Title Innovating with Impact: Building Successful Businesses from Science-Based Discovery. September 14, 2016. 4. Invited panel member, “Internet of Things: Opportunities and Impacts on Logistics” Panel, Cargo Logistics Canada 2016, February 18, 2016. 5. Invited to present at the Consumer Interest Research Workshop at the McGill Faculty of Law sponsored by the Canadian Partnership for Public Policy-Oriented Consumer Interest Research (PPOCIR), December 7, 2015. Session: “Social media and consumer empowerment: successes and new challenges.” Presentation Title: “Taste-makers and taste-breakers: shaping opinions through social media.” 6. Panel Moderator at the MBA Next 50 (Desautels MBA 50th Anniversary Celebration Conference), Panel Title: Big Data: Big Daddy or Big Brother (two 75 minute sessions), May 23, 2015. 7. Panel Moderator, “Date Night! How Data Science Leads to ‘I Do’”, February 3, 2015, Carlson School of Mangement, University of Minnesota (Video: https://mediasite.csom.umn.edu/Mediasite/Play/5a15696aade44d29b9444f438fc7821d1d). 8. Assisted Management Librarian (Jessica Lange) to conduct a 1.5 hour workshop for the Desautels’ Doctoral Students’ Society (DDSS) on Scholarly Publishing, October 20, 2015 9. Academic Feature at the Indian School of Business Digital Summit 2013 (Industry audience). “Freemium Uncovered: The Cases of Mating and Music.” August 30-31, 2013. (Video: http://www.youtube.com/watch?v=oN59H2uK0iA) 10. Invited panel member, “Social Media and Big Data” panel for the Information Systems Doctoral Students Association (ISDSA) PhD Project Conference, Chicago, IL, August 15, 2013. 11. Conducted two learning sessions titled “Music & Money: How New Media has Transformed the Music Industry” for McGill’s “Bring a Child to Work” Day, May 10, 2013.
Page 12 of 15 12. Invited “storyteller” at the Institute for the Public Life of Arts and Ideas (IPLAI) event “Ten Stories (and more) about Markets, Creativity and Transformative Possibilities.” April 11, 2013. http://www.mcgill.ca/iplai/events/ten-stories. 13. Served on “Young Faculty” panel for doctoral students at Desautels Faculty of Management to discuss time-to-completion and job market success, March 2, 2012 & March 22, 2013. 14. Presented for the Riverview Centre High School Leadership Program, “The Evolving World of Online Music,” Winter 2012. 15. Co-creator and coordinator of the CIO Speaker Series (Preparation commenced in Fall 2010, Inaugural Event: January 26, 2011). 16. Invited speaker at McGill Model United Nations (McMUN) World Intellectual Property Organization (WIPO) committee, January 25, 2013. 17. Panel Member on “What I wished I’d known…” panel at McGill University New Faculty Orientation, August 21, 2012. 18. Organized Faculty-wide seminar with Industry leaders: • Sam Yagan, Founder and CEO of okCupid.com, March 24, 2011. • John Seely Brown, former Chief Scientist at Xerox Research PARC, April 7, 2010’ Committees, Professional, and Campus Service 1. Ph.D .Committees: • Doctoral Proposal & Defence Committee of Zack Krastel, John Molson School of Business, Concordia University. • Internal Examiner, Doctoral Defense Committee of Divinus Oppong-Tawiah, Desautels Faculty of Management. Defense: October 7, 2019. • Internal Examiner, Doctoral Defense Committee of Ghazaleh Aghili, Desautels Faculty of Management. Defense: March 14, 2019. • Internal Examiner, Doctoral Defense Committee of Amandine Pras, School of Information Studies. Defense: June 20, 2012. • Internal Member, Defense Committee of Marketing Doctoral Candidate Wei-Lin Wang (June 2016) • Member, Defense Committee of Marketing Doctoral Candidate Aida Faber (May 2015) • Phase II & III Committee of Information Systems Doctoral Student Divinus Oppong-Tawiah • Phase II Committee of Information Systems Doctoral Student Ghazaleh Aghili • Phase III Committee of Information Systems Doctoral Student Youngsok Bang • Internal Member, Defense Committee of Information Systems Doctoral Candidate Hani Safadi
2. Doctoral Defense Pro-Dean : • Department of Neuroscience, March 27, 2012. • Department of Biology, January 25, 2011. 3. Information Systems Speaker Series Coordinator, Fall 2013—December 2016. 4. Committee to Design Masters of Management in Analytics, Summer-Fall 2016. 5. Member of both subgroups involved in the design of an Analytics concentration/re-design of the Technology and Innovation Management Concentration at the MBA level, 2015. 6. Specialized Masters’ Committee, 2016 –2017. 7. Master’s Program Committee, 2010-2015.
Page 13 of 15 8. Case competitions: • Student Advisory Services, Faculty Case Competition Committee, 2012-2013. • MBA Case Competition Practice judge, Fall 2010, Fall 2012, Winter 2017. • Case Competition Coach for the competition at the University of Southern California, Winter 2012. 9. Introduced “Clickers for the Core,” to use the Student Response System in the MBA core. 10. Assisted with creating and served as co-chair of the ZLOG MBA exchange program between MIT- Zaragosa and the Desautels Faculty of Management at McGill. 11. Assisted with creating the “Information Systems Minor for Science Students,” 2009-2010.
Media Contributions:
Online Dating:
1. Montreal Gazette: “Old habits die hard, even with the advent of online dating,” February 12, 2016 (http://montrealgazette.com/news/local-news/old-habits-die-hard-even-with-the-advent-of-online- dating). 2. McGill Reporter: “Anonymous browsing hinders online dating signals,” February 3, 2016 (https://www.mcgill.ca/newsroom/channels/news/anonymous-browsing-hinders-online-dating- signals-258291). Picked up globally by news outlets including Times of India, Daily Free Press, etc. 3. Global Dating Insights: “An Insight into Gender Differences in Online Dating Behaviour,” April 27, 2016 (http://globaldatinginsights.com/2016/04/27/an-insight-into-gender-differences-in-modern- online-dating-behaviour/) 4. Scientific American Mind: “Don’t Hide Your Identity on Online Dating Sites,” July 1, 2016 (http://www.scientificamerican.com/article/don-t-hide-your-identity-on-online-dating-sites/) 5. McGill News Alumni News Magazine: “Looking for love on a laptop,” Spring –Summer 2016 (http://publications.mcgill.ca/mcgillnews/2016/04/17/looking-for-love-on-a- laptop/?utm_source=9657&utm_medium=email&utm_campaign=MNEWS) 6. Global News Morning Show: “Dating in the Digital Era,” February 10, 2015 (https://ca.news.yahoo.com/video/technology-affects-search-love-133503962.html) 7. McGill Tribune: “Game of Phones,” April 1, 2014 (http://mcgilltribune.com/features/game-of- phones/). 8. Marketing Daily: “Premium Drives Dating, Music Engagement, Revs,” November 20, 2013 (http://www.mediapost.com/publications/article/213775/karl.html) 9. Pocket-Promo.com: “Mercedes-Benz exec applauds responsive design for personalization,” November 18, 2013 (http://www.pocket-promo.com/mercedes-benz-exec-applauds-responsive- design-for-personalization/)
Digital Music:
1. Forbes: “Flo: Finally, An App That Les Partygoers Miz the Playlist on the Fly,” May 27, 2016 (https://www.forbes.com/sites/nelsongranados/2016/05/27/flo-finally-an-app-to-crowdsource-live- the-partys-playlist/#5d7f480e5c41). 2. International Business Times: “One Direction Breakup Could Have A Big Impact On Global Music Sales In 2016,” August 24, 2015 (http://www.ibtimes.com/one-direction-breakup-could-have-big- impact-global-music-sales-2016-2065924) 3. National Public Radio: “The Real Vaue of 7 Million Facebook Fans,” March 7, 2011 (http://www.npr.org/blogs/therecord/2011/03/07/134337572/the-real-value-of-7-million-facebook- fans).
Page 14 of 15
Additional Press Coverage:
1. Canadian Press Interview: Online Storytelling app Wattpad gives users an ad-free option for $5.99 a month: See, e.g., Regina Leader-Post, October 17, 2017 (http://leaderpost.com/pmn/news- pmn/canada-news-pmn/online-storytelling-app-wattpad-gives-users-an-ad-free-option-for-5-99-a- month/wcm/0ba3b7e7-b6aa-4291-a719-040e44fbf387) 2. CBC News: “Uber, Taxis, and Montreal,” August 20, 2015 (https://www.youtube.com/watch?v=ghLqZ3trzi4&feature=youtu.be) 3. CTV News: “Quebec company developing a legal alternative to Uber,” August 18, 2015 (http://montreal.ctvnews.ca/quebec-company-developing-a-legal-alternative-to-uber-1.2522183) 4. Canadian Business: “Montreal is at war with Uber: Which side will surrender?” May 22, 2015 (http://www.canadianbusiness.com/innovation/montreal-declares-war-on-uber/). 5. Globe and Mail: “Quebec raids Uber offices in Montreal, alleges tax violations,” May 14, 2015 (http://www.theglobeandmail.com/report-on-business/international-business/tax-officials-search- ubers-montreal-office/article24435690/) 6. Canadian Grocer: “Young moms using social media to find, buy products,” August 12, 2015 (http://www.canadiangrocer.com/top-stories/young-moms-using-social-media-to-find-buy-products- 56561). 7. Canadian Grocer: “IGA enhances online shopping experience with Gourmet Squad,” April 15, 2015 (http://www.canadiangrocer.com/top-stories/igasobeys-enhances-online-shopping-experience-with- gourmet-squad-52292). 8. MacLean’s: “Taking care of Business,” September 21, 2014 (http://www.macleans.ca/education/taking-care-of-business/.) 9. Montreal Gazette: “The power of consumer reviews: Restaurants feasting on positive online buzz,” September 19, 2014 (http://www.montrealgazette.com/business/power+consumer+reviews/10220343/story.html). 10. CTV: “Chapters downtown bookstore to close; Victoria’s Secret to replace it,” July 30, 2014. (http://montreal.ctvnews.ca/chapters-downtown-bookstore-to-close-victoria-s-secret-to-replace-it- 1.1938598) 11. Globe and Mail: “Tempted to ‘delete all’? Try managing your emails instead” (http://www.theglobeandmail.com/report-on-business/careers/career-advice/life-at-work/tempted-to- delete-all-try-managing-your-e-mails-instead/article16589413/) 12. Global News: “Inbox overload? How to organize and manage your email” (http://globalnews.ca/news/1115435/inbox-overload-how-to-organize-and-manage-your-email/)
Professional Memberships Association of Information Systems (AIS), Information Systems Society (ISS), The Institute for Operations Research and the Management Sciences (INFORMS)
Page 15 of 15