Preparatory Survey on Ganga Rejuvenation Project Final Report CHAPTER 16 ACTION PLAN <Objective of the Study> Action plan was formulated in terms of institutional improvement <Result of the Study> Following nine subjects are required to be discussed as Action Plans: 1) Self-reliant Management of Sewerage Works 2) Preparation of Annual Business Plan up to Project Completion 3) Development of Asset Ledger 4) Improvement of Information Management System 5) Streamlining of Sewage Tariff and Improvement of a Collection System 6) Mandatory House Connection to a Sewerage Network 7) Preparation of Financial Statements 8) Improvement of Customer Service 9) Improvement of Human Resource Development and Management In the sewage works, a sewerage system consisting of sewage collection, treatment and disposal is managed by one utility including billing and collection and its operation and maintenance cost will be covered by tariff revenue at least will be the basis of self-reliant management. However, in both cases of EPC and HAM-PPP in UP, the present sewerage management system by two organizations will be maintained in the future. Following issues supposing the management by single organization will be excluded from Action Plans. 1) Self-reliant Management of Sewerage Works 2) Preparation of Annual Business Plan up to Project Completion 3) Streamlining of Sewage Tariff and Improvement of Collection System 4) Preparation of Financial Statements Refer to the discussions in Chapter 12 to cover abovementioned issues as required. --------------------------------------------------------------------------------------------------------------------------- In the State of Uttar Pradesh, the UPJN is responsible for planning and construction of sewerage facilities, but for their operation and maintenance, the UPJN is responsible for sewage pumping stations and sewage treatment plants, while the Jal Kal Varanasi (JVK) is responsible for sewer networks in addition to the billing and collection of sewage tariff. The O&M cost of UPJN is covered by centage charges from the state government but not the sewage tariff, while the JVK is responsible for billing and collection of the sewage tariff which is spent for personnel and other O&M expenses for JVK itself and not allocated to the UPJN. Like this, in the 16-1 Preparatory Survey on Ganga Rejuvenation Project Final Report situation that a sewerage system composed of sewage collection, treatment and disposal is not managed by one utility but separately managed by two organizations and the sewage tariff collected by the JVK has not been allocated to the UPJN, there is no concept for a self-accounting system as the whole of a sewerage system. The Central Government of India has decided to apply the Hybrid Annuity Model under PPP (HAM- PPP) to the construction, operation and maintenance of sewage pumping stations and sewage treatment plants through the establishment of the Special Purpose Vehicle (SPV) to be invested by the central, state, local governments and concessionaire under the Ganga Action Plan Phase-II. Under the HAM-PPP, the Central Government will pay the annuity regardless the sewage tariff collection to a concessionaire based on the bidding amount. Therefore, under the HAM-PPP, the SPV will be only substituted for UPIN and there will be no change in the formation that a sewerage system will be separately maintained by two organizations in the future. Accordingly, the following issues supposed to be managed by single organization are not suitable to the situation that a sewerage system will be managed separately by two organizations. Hence, they are excluded from further discussions 5) Self-reliant Management of Sewerage Works 6) Preparation of Annual Business Plan up to Project Completion 7) Streamlining of Sewage Tariff and Improvement of Collection System 8) Preparation of Financial Statements 16-2 Preparatory Survey on Ganga Rejuvenation Project Final Report 16.1 Development of Sewerage Asset Ledger The mapping system for sewerage is basically composed of (i) automated mapping (AM) system, (ii) geographical information system (GIS), and (iii) facility management system (FM), out of which a geographical information system (GIS) is to process and analyse the information on the geographical information, while a facility management system is to construct the database integrating the geographical location and its relevant information and to search and process the geographical information and attribute information. Figure 16.1.1 shows the conceptual image of a mapping system for sewerage. ●Pipe Route ●Pipe Route Note ●Road layer ●House Layer ●Drawing Ledger, etc ●Pipe Layer ●Water Information ●Valve Layer ●Valve Ledger ●Tap Ledger ●Road Attribute ●Monitoring Unit Ledger ●House Attribute ●Pipe Attribute ●Valve Attribute ●Searching ●Summation ●Processing ●Connection Ledger ●Inlet Chamber Ledger ●As-builｔ Drawing ●Tap Ledger ●As-built Drawing, etc. ●Analysis ●Log ●Advanced support to works ●Record Note ●Accident Record ●Construction Price Figure 16.1.1 Conceptual Image of a Mapping System for Sewerage The construction of a mapping system for sewerage makes the following possible: 1. Uniform management of the information The uniform management of information means that information sources on the particular pipe will be concentrated in only one location. Therefore, when the particular information is inputted, the relevant drawing ledger, etc. will be simultaneously corrected or added and there will be no risk that another section / unit will get the different information. 2. Rapid information use through searching, etc. Up to now, it takes a lot of manpower to search, retrieve, summarize and process information. 16-3 Preparatory Survey on Ganga Rejuvenation Project Final Report However, with the use of computer-based programs, these activities can be done more accurately and with more speed. 3. A variety of analysis linked to supporting the work Through the development of database contents and the application of a variety of analytical methodologies, such as a hydraulic analysis, earthquake damage projection and so on, the linkage and integration between routine works and planning works can be easily achieved. 4. Linkage with other systems The database of a mapping system for sewerage can be linked with another system enabling the exchange of the data between different mapping systems. A mapping system requires a database (data arrangement and inputting) which is composed of the graphic information such as pipes, roads, houses, letters, etc. and attribute information such as piping material, diameter, etc. 16-4 Preparatory Survey on Ganga Rejuvenation Project final Report Table 16.1.1 Action Plan and Monitoring Sheet for Provision of Sewerage Asset Ledgers Monitoring Sr. Contents/Outputs Expected Target Date Responsible Action Budget (INR) Date No. Hints to Be Included (DD/MM/YY) Official Status Remarks (DD/MM/YY) Subjects: •Scope of system •Not started Conceptual design of asset ledgers for •Graphic data •On‐going 1 31/09/2018 － Zone I: E.E. water supply facilities using GIS •Attribute data •Completed •Image data (DD/MM/YY) •etc. Subjects: Selection of basic map & software for •How to use the information 2 30/11/2018 － preparation of asset ledgers •Type of analysis •Type of output 3 Review of input data for GIS database 31/01/2019 － Data collection of existing water supply 4 31/03/2019 － facilities Provision of IT devices for GIS database 5 31/03/2019 － preparation 6 Training of GIS database operators 30/06/2019 － 7 Construction of GIS database 31/12/2025 － Operation of asset ledgers for water 8 01/01/2026 － supply facilities 16-5 Preparatory Survey on Ganga Rejuvenation Project Final Report 16.2 Improvement of Information Management System 16.2.1 Project Rationale under the JICA-assisted Preparatory Survey on Ganga Rejuvenation India and Japan has come together to enhance the living environment in Varanasi city and other neighbouring four cities along Ganga river through improved sanitation system under the Ganga rejuvenation project. Looking at the challenges faced due to rapid growth of the all these five municipal departments along the Ganga River, there is urgent need to have a comprehensive, integrated, “GIS database” and “GIS based MIS System” at each municipal premises. Such a system will help administration to adhere to the reforms agenda set under the preparatory survey on Ganga rejuvenation project. This reform agenda is given below:- Promote people centric administration: Common citizens should get the benefits of the system of accurate billing. Move from process accountability to productivity accountability and from transactional to transformative governance: Reduce delays and ensure promptness in delivery of services: Computerization integrated with “GIS model” would ensure timely delivery of accurate service. e-Administration: Improve administrative processes by cutting cost, managing performance, making strategic connections within the local bodies and creating empowerment Citizen Centric Organization: JICA will be interested to augment the citizen centricity by integrating the GIS technology & new IT initiative at different service delivery channels. We proposed to leverage strength of information technology for creation of authentic baseline data and support utilities in IT enablement of their business processes at each municipal office. The creation of IT infrastructure will enable utilities to integrate other business processes such as GIS, MIS, Sewerage/Water Simulations,