cover_final_02:Layout 1 20/3/14 13:26 Page 1 Internet Watch Foundation Suite 7310 First Floor Building 7300 INTERNET Cambridge Research Park Waterbeach Cambridge WATCH CB25 9TN United Kingdom FOUNDATION E: [email protected] T: +44 (0) 1223 20 30 30 ANNUAL F: +44 (0) 1223 86 12 15 & CHARITY iwf.org.uk Facebook: Internet Watch Foundation REPORT Twitter: @IWFhotline. 2013 Internet Watch Foundation Charity number: 1112 398 Company number: 3426 366 Internet Watch Limited Company number: 3257 438 Design and print sponsored by cover_final_02:Layout 1 20/3/14 13:26 Page 2 OUR VISION: TO ELIMINATE ONLINE CHILD SEXUAL ABUSE IMAGES AND VIDEOS To help us achieve this goal we work with the following operational partners: OUR MEMBERS: Our Members help us remove and disrupt the distribution of online images and videos of child sexual abuse. It is with thanks to our Members for their support that we are able to do this work. As at December 2013 we had 110 Members, largely from the online industry. These include ISPs, mobile network operators, filtering providers, search providers, content providers, and the financial sector. POLICE: In the UK we work closely with the “This has been a hugely important year for National Crime Agency CEOP child safety online and the IWF have played a Command. This partnership allows us vital role in progress made. to take action quickly against UK-hosted criminal content. We also Thanks to the efforts of the IWF and their close work with international law working with industry and the NCA, enforcement agencies to take action against child sexual abuse content hosted anywhere in the world. we have seen more sites identified and more It is because of these partnerships, that we are able pages removed, helping to protect more to provide valuable intelligence to the right people in children from this appalling crime. order to safeguard abused children worldwide. Over the coming months, with their beefed up team of analysts and new proactive role in seeking out these webpages, the IWF will be INHOPE able to track down and remove even more HOTLINES: of these horrific sites. We are a founder member of Through its important work, the IWF is the International Association helping the UK lead the global fight against of Internet Hotlines (INHOPE). There are 49 hotlines in child abuse images online.” 43 countries worldwide, dealing with illegal content online and committed to stamping out child sexual Prime Minister David Cameron abuse from the internet. The INHOPE network allows us to be effective in removing child sexual abuse images hosted in countries across the globe. “The Internet Watch Foundation plays an incredibly important role in preventing images “Child sexual abuse is a violation of childhood of child sexual abuse being seen online. innocence and has devastating consequences for whole families. The IWF are doing vital Thanks to their continued efforts, the UK work by striving to eliminate access to this is not only one of the world’s most hostile illegal and disturbing material online. I hope places to host child sexual abuse content, that in 2014 the IWF and Government can they also make this country a leading example continue working towards making the internet of how to combat these horrendous crimes safer and free from child abuse. A place for on the internet.” children to learn and grow up.” Deputy Prime Minister Nick Clegg Leader of the Labour Party Ed Miliband foldout_final_print:Layout 1 10/3/14 15:00 Page 2 “The IWF is a hugely OUR MISSION valuable partner to WHO WE ARE CONTENTS Bing in the fight against CHAIR’S access to child sexual Who we are and what 01 WITH abuse content online. AND WHAT FOREWORD The services provided we do by the IWF are used by INDUSTRY Bing not just in the UK WE DO Our mission with industry 02 “This annual report is a but globally. We are celebration of our Members… committed to continuing to work closely Our Members 03 We work with our Members with them in the future.” The Internet Watch I thank them for their support to make the internet a safer Michel Van der Bel. Managing Director, Foundation (IWF) is the UK Chair’s Foreword 04 and congratulate them for place for all and make a Microsoft UK Hotline for reporting online helping us lead the world in Welcome from the CEO 05 difference to survivors of criminal content. the fight against online child child sexual abuse. 2013 at a glance 06 sexual abuse imagery.” “Our customers in the We work internationally to remove UK and across the International work 08 HOW DO WE DO THAT? world need to have trust online images and videos of child Sir Richard Tilt Our mission is to work with partners to: and confidence in sexual abuse. Trends 10 the digital environment. • Disrupt the availability of child sexual abuse Telefónica is committed A look ahead to 2014 20 content hosted anywhere in the world; to creating a safe and We work within the UK to remove Protect • children who are victims of sexual abuse open internet criminally obscene adult content, Awareness and 22 WELCOME TO THE IWF Lord Macdonald concluded that the IWF was compliant from repeat victimisation and public identification; experience, to help and made nine recommendations to help strengthen Prevent when it is hosted here, and • internet users from accidentally build and sustain Digital Confidence. partnerships ANNUAL REPORT 2013 and reinforce our processes. Seven were immediately stumbling across child sexual abuse content; This includes a strong commitment to child UK-hosted non-photographic It would be a gross understatement to say 2013 was a accepted by the Board with further work to be carried Delete • criminally obscene adult and safety. We are a long-standing and proud images of child sexual abuse, such The UK Safer Internet 23 year of change. I doubt there has been a bigger year of out on the final two. Read more about this on page 25. non-photographic child sexual abuse content supporter of the IWF and its mission.” developments in the IWF’s 18-year history. hosted in the UK. as computer generated images. Centre Additionally, every two years we invite an inspection Not all change is positive but I am pleased to say that Our Members show the world that they do the right Eva Castillo Sanz. Chairwoman and Chief team to interrogate our processes and procedures 2013’s challenges and changes have resulted in thing by uniting in the fight against online child Executive Officer, Telefónica Europe IWF Champions 24 within the Hotline. This covers how we assess reports of The IWF was founded in 1996 by incredibly positive enhancements to the IWF and the sexual abuse images and videos. criminal content, how we compile the IWF URL List, and the online industry as a self- effectiveness of the organisation in dealing with online our counselling and training arrangements. We passed Transparency 25 child sexual abuse images and videos. our 2013 inspection with flying colours. Read more regulatory body. The IWF and about this on page 26. “BT has had a zero- the industry work effectively in Hotline inspection 26 This annual report celebrates our Members; for their tolerance approach to “Protecting customers support, courage and commitment to funding the IWF’s CHANGES WITHIN OUR BOARD from inappropriate partnership with the police, work to eliminate online child sexual abuse images. online child abuse We say farewell to three talented and committed content in the digital Governance 28 materials for over a educators, the government and individuals whose service on the IWF Board has come world is something Sky During 2013 our Members created and agreed a new decade and is strongly others to achieve our vision. funding structure which will ultimately see a trebling of to an end – Sir Rodney Brooke CBE DL, Naomi Cohen committed to protecting has always taken very and Dr Suzy Walton. In 2013 we recruited for three seriously. We have been Charity report and 30 our Hotline team; a move to a purposely-designed office our customers and in the heart of Cambridge’s technology industry; a set of more Board members to replace them and I am doing the right thing for working hard with The IWF became a registered accounts delighted to welcome Jon Drori CBE, Catherine valued industry research projects to push the boundaries of what is victims of sexual abuse. possible in tackling criminal online content and a harm Crawford OBE and Sue Pillar who bring a dynamic partners such as the charity in 2005 with an Indeed, BT helped place the UK ahead of the Glossary 32 reduction campaign to raise awareness and protect skillset and enthusiasm to our Board. You can read rest of the world in this regard with the IWF to make the internet a safer place and independent Board. online users from stumbling across the shocking their biographies for yourself on pages 28 and 29. creation of Cleanfeed, the world’s first system have made big strides this year. However, content we combat. for blocking online child abuse materials we know there's more to do and we are OUR CHALLENGES FOR 2014 which it shared freely with other ISPs around committed to continuing to make progress Key to our success since our I thank them for their support and congratulate them for The action, developments and changes in 2013 must the world. in the year ahead.” inception is the support we receive helping us lead the world. be turned into success and effectiveness in 2014. from the online industry and strong From April we will actively seek out child sexual abuse As a founding and life-long member of the Jeremy Darroch.