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Profiles, Identities, Data: Making Abundant and Anchored Selves in a Platform Society

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Profiles, Identities, Data: Making Abundant and Anchored Selves in a Platform Society This is a repository copy of Profiles, identities, data: making abundant and anchored selves in a platform society. White Rose Research Online URL for this paper: http://eprints.whiterose.ac.uk/139678/ Version: Accepted Version Article: Szulc, L. (2019) Profiles, identities, data: making abundant and anchored selves in a platform society. Communication Theory, 29 (3). pp. 257-276. ISSN 1050-3293 https://doi.org/10.1093/ct/qty031 This is a pre-copyedited, author-produced version of an article accepted for publication in Communication Theory following peer review. The version of record, Lukasz Szulc; Profiles, Identities, Data: Making Abundant and Anchored Selves in a Platform Society, Communication Theory is available online at: https://doi.org/10.1093/ct/qty031 Reuse Items deposited in White Rose Research Online are protected by copyright, with all rights reserved unless indicated otherwise. They may be downloaded and/or printed for private study, or other acts as permitted by national copyright laws. The publisher or other rights holders may allow further reproduction and re-use of the full text version. This is indicated by the licence information on the White Rose Research Online record for the item. Takedown If you consider content in White Rose Research Online to be in breach of UK law, please notify us by emailing [email protected] including the URL of the record and the reason for the withdrawal request. [email protected] https://eprints.whiterose.ac.uk/ Szulc - Profiles, Identities, Data 1 Lukasz Szulc Lecturer in Digital Media and Society Department of Sociological Studies University of Sheffield [email protected] Profiles, Identities, Data: Making Abundant and Anchored Selves in a Platform Society Abstract The practice of profile making has become ubiquitous in digital culture. Internet users are regularly invited, usually required, to create a profile for a plethora of digital media, including mega social media platforms such as Facebook and Twitter. Understanding profiles as a set of identity performances, I argue that the platforms employ profiles to enable and incentivize particular ways and foreclose other ways of self-performance. Drawing on research into digital media and identities, combined with mediatization theories, I show how the platforms (1) embrace datafication logic (gathering as much data as possible and pinpointing the data to a particular unit), (2) translate the logic into design and governance of profiles (update stream and profile core), and (3) coax—at times coerce—their users into making of abundant but anchored selves, that is, performing identities which are capacious, complex, and volatile but singular and coherent at the same time. Keywords identity, profiles, social media, platforms, mediatization, data Szulc - Profiles, Identities, Data 2 Author’s biographical note Lukasz Szulc is a Lecturer in Digital Media and Society in the Department of Sociological Studies at the University of Sheffield as well as a Marie Curie Individual Fellow in the Department of Media and Communications at the London School of Economics and Political Science. He is also co-chairing LGBTQ Interest Group in International Communication Association. His interests include cultural and critical studies of media, sexuality, nationalism, and transnationalism. He recently published the book ‘Transnational Homosexuals in Communist Poland: Cross-Border Flows in Gay and Lesbian Magazines’ (2018, Palgrave) and co-edited the collection ‘LGBTQs, Media and Culture in Europe’ (2017, Routledge). Acknowledgements I want to thank Myria Georgiou (LSE), Nick Couldry (LSE), and Jdrzej Niklas (LSE) for their comments on the first draft of this article. I am also grateful for the feedback I received from the editor and reviewers of Communication Theory as well as from the participants of LSE Research Dialogues, KCL Digital Self workshop, ECREA Digital Culture and Communication Section conference in Brighton in 2017, MeCCSA conference in London in 2018, and ICA conference in Prague in 2018. This research was conducted during my postdoctoral research stay in the LSE Department of Media and Communications and funded by the European Commission’s Marie Skłodowska-Curie Actions, grant number: 699745 - FACELOOK - MSCA-IF-EF-ST. Szulc - Profiles, Identities, Data 3 Introduction The practice of profile making has become ubiquitous in digital culture. Internet users are regularly invited, usually required, to create a profile for a plethora of digital services, including online banking, gaming sites, dating apps, as well as Social Networking Services (SNSs) such as Facebook, Twitter, Google+, Instagram, Pinterest, Tumblr, and many, many others. Constructing a profile is not unique to digital culture: it can be traced back to such acts as filling in an application form, participating in a research survey, or summarizing one’s career in CV. But it is only in digital culture that this practice has reached such an unprecedented scale. And the role of SNSs is crucial in this respect for a number of reasons. First, the most successful SNSs have gained an immense popularity: Facebook announced in mid-2017 that it had neared two billion monthly users (BBC, 2017). Second, the most successful SNSs have started to colonize the web by becoming infrastructures, or platforms, for other types of digital media (e.g., Helmond, 2015; van Dijck, 2016). Third, SNSs are becoming increasingly embedded in everyday life, especially through the popularization of smartphones. And profiles—as popular definitions of SNSs attest (e.g., boyd & Ellison, 2008, p. 211; Ellison & boyd, 2013, p. 158)— are the essential component of SNSs: making a profile is not only most often a prerequisite of SNS use but also structures the use: We search for profiles, connect to profiles, and interact with profiles. This proliferation of the practice of profile making through increasingly popular, powerful, and pervasive SNSs is closely related to the performance and construction of identities.1 As boyd (2011) explains, profile making is “an explicit act of writing oneself into being in a digital environment” (p. 43). Acknowledging that online and offline experiences are mutually constitutive, I draw on Cover (2016) who understands profiles as “a series of performative acts which constitute the self” (p. 14). In this conceptualization of profiles, Cover builds on Butler’s (1990, 1993) theory of identity as performative, according to which identity is constructed in Szulc - Profiles, Identities, Data 4 the process of repetitive acts of self-performance. Like a theater play, identity is constrained by a pre-existing script (power of structure), which nonetheless can be enacted differently every time it is performed (potential for agency). At the same time, particular reiterative performances of particular aspects of identity (e.g., performances of gender as masculine males and feminine females), stabilize these categories and, retroactively, create the illusion of their coherence (Butler, 1990, p. 143). Profiles are therefore understood here as a set of identity performances which, along with other online and offline identity performances, contribute to the constitution of the self (Cover, 2016, p. 14). Specific affordances of profiles, however, limit the form in which identities can be performed on SNSs. Like any other “technologies of the self” (Foucault, 1988), profiles are “being developed, implemented, and effective as integral to the complex ideological, political, economic, and environmental arrangements that constitute social and cultural life” (Slack, 2017, p. 193). The very requirement to interact through profiles, specific SNS architectures, as well as distinct profile design and governance, reflect both conscious decisions and unconscious biases built into this particular technology of the self. Consequently, SNSs enable and incentivize particular ways and foreclose other ways of self-performance. Questions about the structure and origin, as well as potential effects of the ubiquitous practice of profile making for the performance and construction of identities lie at the heart of this article: What are the forms of self-performance afforded by SNSs? What kind of expectations are built into design and governance of profiles? What are the motivations behind them? And, most ambitiously: What potential consequences may they have for identity performance and construction? While the growing number of works offers detailed discussions of specific profile categories (e.g., gender, race, and ethnicity) on specific SNSs (e.g., Bivens, 2017; Bivens & Haimson, 2016; Byrne, 2007; Shield, 2017), there is still a scarcity of comparisons between different SNSs (Zhang & Leung, 2015), which could point to some broader tendencies across SNSs. Szulc - Profiles, Identities, Data 5 Therefore, in this article my aim is to build on the previous works on digital media and identities to discuss the rise of the practice of profile making more generally, to propose a theoretical move towards a more overarching examination of entire “profile culture” (Donnelly, 2011). To this end, I will marry a vast body of research on digital media and identities to the theories of mediatization, which are concerned with long-term and far-reaching changes of media and society (as I will explain in more detail further in this article), and thus become useful to zoom out to some more fundamental issues of profile culture in relation to identity. In my discussion, I will focus on the so-called “affluent
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