Annual Report 2019

People Solving challenges with energy and ingenuity

Projects Finding new ways to make even more of a difference Annual Report 2019

Excellence Imagination Purpose Projects Finding new ways to make even more of a difference

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People Solving challenges with energy and ingenuity

Read now Highlights 03

Chairman’s statement 04

Governance 10

Awards 12 An ethos we’ve built on 18 Excellence through innovation 24 Supporting & inspiring our people 30

Sustainable to the core 36 Making ourselves useful 42

Financial summary 48 1 This year’s Annual Report is told through stories 1 APRIL 2018 — 31 MARCH 2019 about our people and our projects – connected by the themes of excellence, imagination and purpose. Half a century on from the direction Sir Ove Arup gave us, the stories about our people demonstrate what his forward-thinking ideas mean for us IN BRIEF today. They show how constant innovation fuels imagination and underpins excellence, and the 6,931 17,13 8 Clients served Fee earning projects steps we are taking to support and inspire everyone who works with us. They also reflect the central role sustainable development plays in our firm and the focus we place on working with local communities 15,870 14 3 Members Countries where facing difficult challenges. we have worked The project stories show the huge breadth of work we have undertaken for our clients this year – from major cities to rural communities, complex networks to single inspiring experiences. All this work shares FORWARD ORDER BOOK (£BN)

a common purpose – the desire to create something 2017 1.05 of clear value, where our skills help to improve 2018 1.31 people’s daily lives, and support sustainable 2019 1.36 growth and prosperity.

REVENUE (£BN)

2017 1.51 2018 1.56 2019 1.71 Highlights

2 ANNUAL REPORT 2019 3 Arup has continued to create work of real quality and make a positive contribution to communities in every corner of the world, despite these uncertain and turbulent times. Our financial position remains robust. However, our real strength lies with our members who continue to demonstrate both ingenuity and determination, however big the challenge.

As I begin my time as Chairman, I’m conscious These issues are all related. That’s why we took that I am very much a steward. My goal is clear – the decision in 2017 to build our response around to ensure that our firm continues to do great work the United Nations Sustainable Development for the benefit of our clients and communities, Goals (SDGs). The comprehensive, action-based through a team of talented people who are happy nature of these goals aligns with our own values. and fulfilled. As advisors, designers and engineers, we see

these issues up close, every day. The SDGs offer In my first days, a summary of recent projects us a platform to do something substantive across lay on my desk. One page particularly struck every facet of our operations (page 36), and me. It showed the awe-inspiring Queensferry they’re providing additional impetus to many of Crossing in Scotland alongside the seemingly the good things our firm has already been doing humble drawings of new hand-washing stations for some time. that we designed to improve hygiene in refugee camps around the world. In one respect they One example is the growth of our water and couldn’t be more different. Viewed another energy work. This is aligned with the SDGs, way they are exactly the same – clever solutions whether it has seen us strengthening water to complex problems that are making a real resilience in India (page 122), pioneering the difference to people’s daily lives. This is what use of hydrogen energy in New Zealand (page ‘shaping a better world’ really means. 106) or helping refugee communities in Ethiopia access affordable sustainable energy (page 45). SUSTAINABLE DEVELOPMENT We are eager to expand our work in these There is no escaping the fact that the global areas in the years ahead. The world needs geopolitical situation is volatile and it’s getting new, more sustainable solutions, and the harder for any business to plan with certainty. innovative, research-based work we are doing Equally, other factors like rapid urbanisation, on programmes like City Water Resilience social inequality, climate change and the (page 110) gives us the strength and insights we constantly expanding impact of new technology need to help our clients achieve real change. are all having a major effect on the clients we work for. Alan Belfield Chairman

4 ANNUAL REPORT 2019 5 EXPANDING IMPACT DIGITAL LEADERSHIP For much of our history, design, architecture, Digital technology, in all its different forms, is planning and engineering has been Arup’s main another area of significant development. We’re focus. Over the past decade our advisory services making huge strides forward in the way we have grown in importance. collect, manage and use data to inform everything we do. We’re also rapidly expanding our use These advisory services, anchored in our technical of automation, machine learning and artificial expertise, are now making a real difference to intelligence to solve new and greater problems. our clients’ businesses. Technical experts are working hand in hand with colleagues skilled With our clients, advanced technology is in strategy, economics, finance, sustainability, expanding our ambitions and capabilities. operations and change management. Together, Enhanced modelling techniques are making our work allows clients to, for example, designs for groundbreaking structures like the understand the viability and potential benefits Forest Tower in Denmark possible (page 86). of proposed schemes, enabling them to invest Machine learning is helping us implement with greater confidence. It also allows them to more effective flood management strategies, improve the development and performance of with benefits for vulnerable communities assets ranging from industrial plants to airports. around the world (page 26). Meanwhile, our Our work advising the hugely complex £1bn use of blockchain technology is allowing young Power Tunnels project (page 104) clearly homeless people in Berlin to access critical illustrates the benefits we can bring. services without the need for bank accounts or credit cards (page 124). Getting the most out of digital advances is as much about people as processing power, and our firm-wide digital transformation programme is MACTAN-CEBU INTERNATIONAL AIRPORT Lapu-Lapu City, Philippines beginning to pay dividends. The tools our people develop and the data they depend on are being shared in new ways, enabling a greater level of collaboration than ever before. GEOGRAPHIC STRENGTH Personally, I was delighted to be present at Against a turbulent global picture, we have again the opening of the hugely impressive Champlain LONDON POWER TUNNELS performed well across all our regions and all our Bridge in Montréal. The bridge will be the busiest London, UK markets this year. Revenue has grown by 9.9% in Canada with 50 million crossings a year. to £1.71bn, with an operating profit (before staff Canada’s Infrastructure Minister, Francois-Philippe profit-sharing) of £135.4m. Champagne, provided a sense of its stature for We have helped shape a better world in 143 the whole region: “We talk about the Golden Gate countries this year. And in each of our five Bridge and the Brooklyn Bridge, and I think this regions, we want to be where the challenges will be a historic landmark for Montréal.” are and where there is an opportunity for us Another area of rapid expansion is South East to make a difference. Asia. We have strengthened and grown our In North America we continue to see an operations in Malaysia and Vietnam this year increasing demand for our services in both and expect to continue increasing our presence the USA and Canada. Our work here has been in Singapore, Thailand, Indonesia and the hugely varied, from iconic projects like the Philippines. The bold, locally appropriate design redevelopment of Seattle’s Space Needle (page of Mactan-Cebu International Airport (page 80), 100), to our specialist acoustic collaboration is a good example of the impact we are making. with the musician Björk (page 98).

6 ANNUAL REPORT 2019 7 MEMBERSHIP MINDSET Professional development is another important Our founder, Sir Ove Arup, often spoke focus. The skills our clients require are changing. about the importance of people. How people We’ve got to provide all our people, at every are ‘members’ of organisations they want to level of the firm, with the training and education be part of. Their participation is voluntary, and they need to stay relevant in today’s rapidly a reflection of what Sir Ove called ‘unity and evolving working environment. Arup University’s enthusiasm’. Everyone at Arup is always eager Masters Modules are just one example of the to nurture this mindset, ensuring a thriving and approach we are taking – equipping future collaborative culture for all our members. leaders with knowledge of emerging fields like As I outlined earlier, we are increasingly machine learning and artificial intelligence, welcoming people with a wider range of skills and or urban resilience. backgrounds. It also sees us actively celebrating diversity and inclusion. In a traditionally male- dominated profession, we can’t create perfect gender balance overnight. What we can do is make it a constant focus and measure our progress year by year. An improvement of almost 2% towards a better, gender-balanced membership is a step in the right direction this year (page 31).

SPACE NEEDLE RENOVATION FOREST TOWER, CAMP ADVENTURE Seattle, USA Rønnede, Denmark

TELLING ADVICE As I look ahead to all the challenges and In September 2018 we held our Group Annual opportunities we face as a firm, a telling Meeting in London. We were delighted to be piece of advice Sir Jack shared with us in joined by Sir , a founding father of this London continues to resonate with me: firm and a past co-Chairman. Sadly, it was the “Strive for excellence and behave decently.” last time many of us spent time with Sir Jack, as In just six words Sir Jack captured the real he passed away in December last year, aged 94. essence of Arup. If we follow his advice and Much as he would have hated the accolade, harness the ever-expanding talents of everyone Sir Jack was a great man. As a structural engineer in the firm, I’m confident we’ll continue to he led our work on the – achieve great things. alongside Sir Ove himself – and shaped a host of landmark projects in London, Hong Kong and South Africa. As a business leader he contributed hugely to the firm we are today, overseeing our expansion into North America, founding the Arup graduate programme and ALAN BELFIELD launching the Ove Arup Foundation. Chairman

8 ANNUAL REPORT 2019 9 We believe good and fair-minded governance, together with our independence, creates the conditions for our people to flourish. Our Group Board is central to this approach. They are appointed by the firm’s Trustees and set our strategy. The Group Board is responsible for Arup’s long-term success, financial security, unity, wellbeing and sustainability.

2 4 6 8 9 11 13 15 17

1 3 5 7 10 12 14 16 18

GROUP BOARD

Fergal Whyte 1 Tim Stone 9 Isabel Dedring 3 Non-Executive Director 10 Peter Chamley 4 Fiona Cousins 12 Jerome Frost 5 Deputy Chairman Paul Coughlan 6 13 COO Matthew Tweedie 14 Dervilla Mitchell 7 Michael Kwok 18 Alan Belfield 8 Genevieve Shore Chairman Non-Executive Director*

OFFICERS OF THE BOARD

Clare B Marshall 2 Rob Greig 11 Martin Ansley-Young 15 Karim Klaus Emara 16 Jenni Emery 17

*Genevieve Shore stepped down as a Non-Executive

Governance Director of the Group Board on 30th June 2019

10 ANNUAL REPORT 2019 11 Around the world, Arup Daniel Lambert Bob Lang Water Professional of the Year (Winner) Gold Medal Award (Winner) members continually strive New South Wales Water Awards Institution of Civil Engineers to shape a better world. Australian Water Association We’re pleased when the Susan Deeny Kaitlin Langdon Karen Burt Memorial Award (Winner) quality of their work is Australia’s Most Innovative Engineers Women’s Engineering Society recognised. This is a selection – General Industry Engineers Australia Karoline Lende of the past year’s awards: Graduate of the Year (Winner) Daniel Messina New Civil Engineer Graduate Awards Australia’s Most Innovative Engineers – Manufacturing and Automation Darryl How Engineers Australia Yasmin Chamadia Young Engineers Award (Winner) Zoe Wilks Society of Public Health Engineers Australia’s Most Innovative Engineers – Young Engineers Ben Bryden Engineers Australia Apprentice of the Year Award Infrastructure Strategic Alliance Charles Ormsby Emerging Engineer of the Year Áine Ní Bhreasail Association Des Ingénieurs-Conseils Engineers Trust, Young Engineer of the Year Du Québec Royal Academy of Engineering

Eoghan Lynch Catherine Wenger Outstanding Contribution to Engineering Recognising Women in Engineering Award (Winner) Leadership Award Engineers Ireland Excellence Awards New Civil Engineer

Mitsutake Tanigawa Tammy Whelan 13th Japan Structural Design Award (Winner) Daniela Zanni For Nicca Innovation Centre, Fukui, Japan Lauren McNaughton Japan Structural Designers Club Sarah Mulvanny Top 50 Women in Engineering Junichiro Ito Women’s Engineering Society 30th Annual Japan Structural Consultants Association Award Stephen Thompson James Rennie Medal Berlina Winata Institution of Civil Engineers Colin Yip Young Consulting Engineer of Kim Cooper the Year Award (Winner) Vicky Evans Association of Consulting Engineers Singapore The Planner’s Woman of Influence Royal Town Planning Institute Giuseppe Gaspari Young Tunneller of the Year International Tunnelling and Underground Space Association

COAL DROPS YARD London, UK People awards

12 ANNUAL REPORT 2019 13 Impact at Arup is measured by the positive difference we make, with external recognition serving as an important benchmark. This selection of awards is a good measure of our teams’ recent achievements:

AUSTRALIA New World Clear Water Bay Sustainability NETHERLANDS USA Design and Dissemination of a 505 George Street Hong Kong (Mount Pavilia) Museum Voorlinden, Caldic 181 Fremont Tower New Hand-washing Unit for Sydney, New South Wales − FuturArc Green Leadership Award Collection – Building Services San Francisco, California Emergency Response − MIPIM Architectural Review Future Residential – Multiple Houses Wassenaar − Council on Tall Buildings and Urban Habitat − International Society for Neglected Projects Awards (Award of Merit) − Royal Institute of British Architects Geotechnical Engineering Award Tropical Diseases Tall Buildings category (Winner) − Quality Building Award RIBA Award for International Excellence Structural Engineering Award Innovation in the field of WASH Residential (Multiple Building) Category Award of Excellence – Best Tall Building (Water, Sanitation and Hygiene) – Anna Meares Velodrome (Award of Merit) NEW ZEALAND (200 – 299m) Programme category (Winner) Brisbane, Queensland − BCI Asia Kaikoura Rockfall Risk Assessment − Deep Foundations Institute − International Federation of Consulting Interior Design Awards – Residential (Winner) Kaikoura, Canterbury Outstanding Project Award (Winner) New Marlborough Primary School Engineers FIDIC Awards − Institution of Civil Engineers People’s London, England FIDIC (Award of Merit) South Island Line, Admiralty Station Choice Award Atlantic Yards T2 Modular − Civic Trust Award (Winner) Hong Kong 451 Dean Street, Brooklyn, New York − British Construction Industry Awards Green Square Library − Institution of Civil Engineers PHILIPPINES − Council on Tall Buildings and Urban Habitat Social Infrastructure Project of the Sydney, New South Wales Brunel Medal for civil engineering excellence Mactan-Cebu International Airport Best Tall Building Award Year (Winner) − Architectural Review Library Award (Winner) Lapu-Lapu City Construction Award – Award of Excellence − Centre for Asia Pacific Aviation Royal Academy of Music Monash Freeway Upgrade, Technical Tai Kwun Aviation Awards for Excellence – Spruce Goose London, England Advisor Role Hong Kong Medium Airport of the Year (Winner) Los Angeles, California − British Construction Industry Awards Melbourne, Victoria − Hong Kong Institution of Engineers − World Architecture News Adaptive Reuse Cultural & Leisure Project of the Year − Consult Australia Awards for Excellence Grand Award SINGAPORE (Winner) (Winner) Client Service Excellence Tanjong Pagar Centre (Highly Commended) Royal Academy of Music – The Susie IRELAND Singapore UK Sainsbury Theatre and Angela Burgess Tenement Museum, 14 Henrietta Street − Singapore Building Construction Management Consultancies GERMANY Recital Hall Dublin Authority Awards Association MCA Awards Blockchain Consulting for Karuna e.V. London, England − Royal Institute of the Architects of Ireland Design & Engineering Safety Excellence − Consulting Excellence Firm of the year Berlin − Royal Institute of British Architects RIAI Architecture Awards – Best Conservation Award – Commercial Category (Winner) − Google Impact Challenge Germany RIBA National Award (Winner) and Restoration Project (Winner) (Excellence award) (Joint Winner) Claridge’s Hotel Basement − Architects Journal Retrofit Awards RIAI Architecture Awards – The Special − Singapore Association of Consulting Jury Award (Winner) London, England Cultural Buildings – Performance and Events CHINA Engineers ACES − British Geotechnical Association – (Winner) Energy Mansion − ACES Design Excellence Awards – ITALY Fleming Award (Winner) − AJ Architecture Awards Shenzhen Civil and Structural category (Winner) Porta Nuova Isola, Bosco Verticale − Ground Engineering – Editor’s Award Higher Education Project of the Year − Council of Tall Buildings and Urban Habitat Milan SPAIN (Winner) Best Tall Building (200 – 299m) Connswater Community Greenway / − Royal Institute of British Architects Barcelona-El Prat Airport East Belfast Flood Alleviation Scheme V&A Dundee Design Museum Morpheus RIBA Award for International Excellence Area Development County Antrim, Northern Ireland Dundee, Scotland Macau Barcelona KOREA − British Construction Industry Awards − Scottish Civil Engineering Awards − Council on Tall Buildings and Urban Habitat − European Council of Spatial Planners Amorepacific Community Engagement Initiative of Greatest Contribution to Scotland Fire & Risk Engineering Award European Urban and Regional Planning Seoul the Year (Winner) − Wallpaper Design Awards Awards – Airports, Cities and Urban − Council of Tall Buildings and Urban Habitat Best Facade (Winner) Development (Joint Winner) Best Tall Building (100 – 199m) Project awards

14 ANNUAL REPORT 2019 15 Sir Ove Arup (centre) is pictured here with colleagues Michael Lewis (left) and Sir Jack Zunz (right) on the site of the Sydney Opera House in 1966.

16 ANNUAL REPORT 2019 17 Fifty years ago our firm’s founder Sir Ove Arup Here we look at the current impacts of these aims, THE TROUBLE WITH MONEY drawing on personal stories from members across A second strand of Sir Ove’s ethos was his was approaching retirement. Eager to see the the firm. These stories demonstrate the relevance views on profit and money. While recognising firm flourish when he was no longer at the helm, of Sir Ove’s thinking and the strength of a shared that the firm needed to be profitable and stable ethos which still binds us together. to attract good people and invest in research and he started to gather his thoughts into a single development, he never saw the pursuit of profit

ethos. Initially presented to a conference of THE THINKING THAT as an end in itself. SHAPES US TODAY senior partners in July 1959, by the following “The trouble with money is that it is Sir Ove studied philosophy before he studied a dividing force, not a uniting force, as is the year his thinking was delivered to the firm’s engineering. The breadth of his thinking, and quest for quality or a humanitarian attitude. his holistic view of the world, shapes the firm leaders as the ‘Key Speech’. If we let it divide us, we are sunk as an we are today and the way we work with others. organisation – at least as a force for good.” Sir Ove’s thoughts are still the bedrock of our From the beginning he believed better results For this reason, he and his fellow Directors gave would be achieved if architects, engineers and firm, and the starting point for every strategy up their personal shares in the firm and placed builders worked together from the start of a ownership in the hands of a Trust, operated we set and every decision we make. project. This untypical, non-linear approach still on behalf of Arup’s members. That’s still our applies today – although the extent of professional model today. It affords us total independence, expertise we bring together is far wider than the with no external pressures from shareholders three professions Sir Ove had in mind. and the freedom to invest in the things we feel

OVE’S ETHOS WAS BASED Whether it’s economists or international matter most – our members, our knowledge, our AROUND SIX AIMS: development experts, ecologists or data scientists, resources and our communities. our aim is still to combine our expertise with What’s also interesting is the financial stability those we are working with – right at the start of Quality of work this model has given us. Arup has made a profit every project. In doing so better solutions emerge, in every year it has operated. As Matt Tweedie alongside more effective ways of working our Finance Director sets out on page 48, that Total architecture together. Our multidisciplinary work on a project position continues this year, with another robust like Green Square Library in Sydney (page 88) performance allowing us to hold true to Sir Ove’s is a case in point. Humane organisation beliefs and their positive impacts for our clients and society as a whole.

Social usefulness

Straight and honourable dealings

Reasonable prosperity of members An ethos we’ve built on

18 AN ETHOS WE’VE BUILT ON 19 20 Daniel Imade Information Management Group “Having accesstoinformation and knowingthat ‘culture of enquiry’. The notion of a library as a place to not just find AN ETHOS WE’VEBUILT ON KNOWLEDGE SHARING ANDSTRENGTHENING It’s somethingthatneedstobenurtured. Building thethriving,creative Group leader, JulianDiamond,calls our One ofthewayswedothatisthrough was afoundationstonefortheculture that enabled we don’t alwaysknowtheright answerourselves ethos. It’s alsoanimportantsourceforprecise, connect with individuals within it,captures what Founded 60 years ago, the library is an integral Founded 60yearsago,thelibraryisanintegral information from outside the firm, but also to it echoestheessenceofSirOve’s collaborative the Arup Library.the Arup culture SirOve Arup envisagedfor flourish,” said Julian. our firmdoesn’t happenbychance. part ofwhatourInformation Management time libraryprofessionalslikeDanielImade, the libraryisallabouttoday. Managedbyfull- the libraryfunction to becreated, to existand technical information notalwaysavailable online.

21 BEYOND WORDS Today the image collection is almost twice The picture we all have of a library is a hushed the size it was in the 90s, with smartphone space with row upon row of books. But right technology turning every member into a from the outset Arup has recognised the power potential photographer. This makes quality and importance of imagery too. control difficult, but Daniel’s view is that Daniel Imade joined Arup in 1994, after encouraging everyone to ‘shoot and share’ is working for the UK Civil Service on the early overwhelmingly positive, provided the right development of digital statutory information. His controls are in place for asset management. educational background in Urban Rehabilitation New technology continues to create further and Conservation drew him to a firm looking to opportunities. According to Daniel: “Artificial digitise its own vast collection of project images. intelligence is an interesting prospect in terms As Daniel explains: “When I joined we had a of automatically tagging and archiving images.” collection of over 250,000 images stored as prints Meanwhile there’s a continual pursuit to make and slides. Engineers would arrive in the library Arup’s vast Asset Bank accessible to members to create presentations using a light table and a wherever they are working. As Daniel points out: slide carousel. Digitising these images was clearly “Images aren’t solely the preserve of marketing the future, but the task we faced was huge.” and business development teams. They are a visual record of the amazing solutions we create With computing power a fraction of what it is – vital to the process of extending our knowledge today, batches of 100 slides were sent off for and pushing new boundaries.” scanning, with a digitised library (Asset Bank) gradually emerging to meet the needs of an Beyond Daniel’s quest to further extend the increasingly digital firm. reach of our Asset Bank, other teams are also expanding the scope of our information management services.

ARUP LIBRARY Around the world, the library team is pioneering 1980s, London, UK “Images are a visual record new tools like chat bots, apps and mobile access of the amazing things to complement its library services. Meanwhile, as data on projects becomes more and more we create – vital to the important, we are looking at improved ways process of extending our to store, manage and share this data to further enhance the solutions we develop. knowledge and pushing Sir Ove Arup said: “I can’t see the point in new boundaries.” having such a large firm with offices all over the world unless there is something which binds

DANIEL IMADE us together.” Daniel and his colleagues in the Information Management Group Information Management Group are a huge part of this collaborative mindset. Whether it’s technical information, images or data – the assets and insights we share across the firm are essential to the quality of the work we produce.

22 AN ETHOS WE’VE BUILT ON 23 24 Excellence through innovation informs allourprocessesand our work. edge andscaleinthecentre’ asdata increasingly This willallowourteams to ‘innovate at the development of new firm-wide data architecture. With data, one oftheprimary tasks hasbeenthe Digital products Digital services Automation Data of digital technology covered fourareasthisyear: Our drivetoexploit the ever-expanding potential THE DIGITAL DIMENSION been doingthatagainthisyear. development. Across thefirmwe’ve and professionaltechnological innovation throughforesight,research, excellence ifit’s notconstantlyfuelling No firminourfieldcanclaimto offer this ismorethecasethaneverbefore. transforming everyaspectofourlives, At atimewhentechnologyisrapidly relationship withinnovation. is aboutexcellenceanditssymbiotic enough’ or‘second-rate’. This mindset mindset that’s notsatisfiedwith‘good At Arup wehave longhadacollective

problems inthebuilt environment. and domain knowledge, tosolvecommon software atscale, utilising our expertise With digital products ouraim is to build issues tobeanticipated and acted upon. airport’s operations tobemonitored and any technology which allowseveryfacet of an is thedevelopment of our‘Real Time Airport’ and smartplaces. An exampleofthisapproach intelligent buildings, aviation, infrastructure up four‘acceleratorprogrammes’ covering digital technologies. This yearwe have set data, modelling,productsandadvanced planning anddesign,withnewerskillsin core expertiseinconsulting,engineering, With digitalservicesweareintegratingour ( techniques to natural flood management before. Ourworkapplyingmachine-learning explore widerparametersonprojectsthanever learning and artificial intelligence enable us to and higherconsistency. Meanwhile,machine production taskstobeundertakenatgreaterspeed this year. Automation is allowing more routine intelligence haveprogressedontwofronts technologies like machine learning and artificial Automation andrapiddevelopmentof page 26 ) isoneofanumberexamples.

V&A DundeeinScotland(page 94 that are breathtaking in their scope andvision. art ofthepossible,askingustocreate solutions clients. For some,there’s adesiretoexpandthe Innovation means different things todifferent PRACTICAL INNOVATION for theOneOceanExplorationZone. environmental scientistandexplorer Tim Jarvis, and OceanHealth’. This wascurated by Australian publication of anewsetentitled ‘Climate Change from urbanisation to poverty. This yearsawthe our societiesandmarketsacross 10 topics– series, examining 25 important issues impacting A primaryoutputisthe‘DriversforChange’ require a holistic look atthefuture. Our Foresightteam investigates issues that THE VALUE OFFORESIGHT the SolomonIslands(page Our workonthe Women’s SaferCityprojectin make a tangible difference to people’s daily lives. with teamsorindividuals combining ideas to Finally, innovation alsohasahumandimension, EXCELLENCE THROUGH INNOVATION improve thelivesofvulnerablepeople. techniques andurbanplanningstrategiesto It bringstogetherdifferent socialdevelopment (page services workontheLondonPower Tunnels greater speed andlowercost.Ouradvisory most demanding projects to becompleted at efficiency – finding ways for the largest and For otherclients, innovation is all about new techniquesandtechnologies. daring designbeautifullyrealisedthrough epitome ofthisthinking–withastructurally

1 04 ) demonstrates this approach.

1 20 ) doesjustthis. ) isthe

25 26 “ for localcommunities.” floods withbigconsequences It’s causingmore andmoreflash Climate changeisafactoflife. Karoline Lendeareeagertoaddress. That’s achallengethat Arup memberslike world, newsolutionsareurgently needed. With flooding a growing threat around the take significant time and money to implement. but asmajorstructuralinterventionsthey to theseissues. That stillremainsthe case, and stormdrainshavelongbeenaresponse Traditional engineeringsolutionslikedams like France, Iran, East Africa andBangladesh. floods and unpredictable water surges in locations and periods of intense rainfall causing recent flash In otherareastheoppositeistrue,withstorms having theirdriestyearsonrecord. far apartasCaliforniaandMelbourne drought isamajorissuewithplacesas of ourwatersources.Insomeregions, having ahugeimpactonthestability Around theworldclimatechangeis FIGHT AGAINSTFLOODING MACHINE LEARNINGAIDSTHE Advanced Digital Engineering KAROLINE LENDE

Karoline Lende Advanced Digital Engineering EXCELLENCE THROUGH INNOVATION 27 The system is about to be trialled by the UK What’s also interesting for Karoline is the Environment Agency. They are interested in the potential for technology to combat big global ability to map potential locations for interventions issues: “Climate change is a fact of life. It’s quickly and at scale. Ultimately the aim is that causing more and more flash floods with big this exciting technology can be applied globally, consequences for local communities. Our helping mitigate flooding in regions where it machine learning techniques enable sustainable increasingly has a devastating impact. solutions to be created more quickly. Rather than relying only on big structural interventions PERSONAL PERSPECTIVE like dams, we can help communities protect For Karoline, the machine learning project has themselves through natural means. This has offered a great opportunity to develop her skills added benefits for ecosystems and local water in new ways. She said: “Before this I hadn’t quality too. I hope we can spread the impact worked on a project with machine learning. globally in the years to come.” You can undertake training courses but there’s no substitute for learning and exploring on the job. I’m now working with the team to apply these skills to other projects. We are currently looking at ways to use the technology to automatically extract information from engineering drawings and to map fatigue damage on offshore wind turbines.”

DIGITALLY NATIVE The fundamental question was, where and As part of our Advanced Digital Engineering how best can these techniques be applied? team, Karoline is interested in applying cutting- Karoline and her colleagues felt they had edge technology to difficult problems. A civil an interesting answer. engineering graduate from Imperial College,

London, she joined Arup three years ago. MAPPING IMPACTS Over her time with the firm she’s developed a Working with Digital Globe, specialists broad digital engineering skillset, ranging from in high resolution satellite imagery, the using Computational Fluid Dynamics (CFD) Arup team proposed looking at land use in to predict the flow of water and air, to using two catchment areas in the UK – Barry and finite element modelling to design and analyse Sheffield – literally one pixel at a time. offshore structures. This entailed building and training in-house With the aim of exploring the use of emerging machine learning algorithms to provide a map digital technologies, Karoline and her colleagues at 40,000 times higher resolution than the typical submitted an application for Arup’s Global open source data sets. This allowed the accurate Research Challenge, which invites everyone mapping of existing land use and the capability in the firm to look at new solutions for major to predict where natural flood management global issues. techniques could have the biggest impact. The Advanced Digital Engineering team put Results to date are impressive, with the forward a proposal looking at how machine machine learning models providing the high- learning could be used in natural flood resolution, up-to-date mapping data needed for management techniques. These techniques are optimisation schemes to automatically identify based on low-cost, small-scale interventions where natural flood management techniques – like planting trees – to manage flood risk by will be most effective. slowing, storing and filtering surface water run-off.

28 EXCELLENCE THROUGH INNOVATION 29 30 Supporting & inspiring our people we offer everyone. expanding the typesoflearning opportunities like artificial intelligence, and constantly leading. This involvesbuildingskillsinareas around Arup University–continue to besector professional developmentactivities–focused and regulations. Finally, weareensuringthat our making, and compliance with myriad local laws ensure consistency andfairness,gooddecision- developing bettersystemsandprocessesto reinforcing ourcultureandvalues. We arealso that willseeusactivelyevolving,sharingand With thisinmind,weareatthestartofajourney clients around howwedothingsarechanging. And theexpectations of ourmembersand development and thenewdigitally led economy. areas –oftenconnectedtosustainable worldwide. We aregrowingintonewbusiness We now havemorethan 15,800 members OUR APPROACH for everymemberisacontinuousprocess. Proactively makingthisameaningfulreality everyone feelssupportedandinspired. of beinga‘humaneorganisation’, onewhere it’s vitalwecontinue toadheretheaim add skillswithlastingvalue. As wedothis, to thebestofourabilitiesandcarefully Our aimistomeettheneedsofourclients Growth at Arup isneveranendinitself.

needs ofmemberswithdisabilities. strengthening ourcommitmenttomeetingthe signatory totheUN’s Valuable 500Compact, exceeded. This year, wehavealsobecomea and will maintain our efforts until our target is to 35.9% across the firm. We need to go further on thatthisyearwithanincrease from 34.2% responsibly can. We havemade further progress of atleast 40%female members assoonwe improve our genderbalance by reaching a target traditionally male-dominated sector, wewantto that’s basedonmerit, fairness andrespect.Ina to strengthenaninclusiveworkenvironment We are also improvingallaspectsofdiversity, professional disciplines. building stronger networkswithbodiesinother with abroaderrangeofuniversity subjects and and advisoryserviceswearecreating new links permanent roles.Ingrowingareaslikedigital 35,000 studentslastyear, recruiting726to reputation. We attracted applications fromover For graduates, Arup continues to enjoyastrong workplace wellbeing. in areaslikedata science, circular economics and to thatmixwearenowaddingpeoplewithskills recruit the bestengineers, architects and planners; The skillsetsweneedarechanging. We still RECRUITING ANDIMPROVING

SUPPORTING &INSPIRING OURPEOPLE and individually. where everyone flourishes – collectively clients and projects. We wanttobeanorganisation level of ambition to ourmembers as wedotoour Ultimately, weareapplyingthesamehigh healthy and happy. take toensureallourmembersarecomfortable, Goals itsetsoutthepracticalstepsweneedto principles oftheUNSustainableDevelopment Wellbeing Frameworkthisyear. Anchored inthe all ourregions. We havealsolaunchedaglobal encouraging ustoexpandtheconceptacross years. The positivefeedback we’vereceivedis attended byover 1,000 membersin the pastfew In Sydneywehavesetupmindfulnessworkshops our people too. that we embracenewideasandtechniques for As a firm committed to innovation, it’s important NEW IDEAS and Autonomous Transport andNewMobility. Environment, ResilienceofUrbanSystems, Learning and Artificial Intelligence in the Built across the firm. Current modules include Machine cross-disciplinary understandingandnetworks academic, masters-levelwork. They alsodevelop attending thesemodulesarechallengedby of strategic importance to the firm. Students are designedtoadvanceourskillsintopics One exampleisourMasterModules,which to leadershipskills. all career stages,fromprofessionaltraining Our programmes and learning tools cover LEARNING ANDLEADING

31 32 Biao Lu Urban Planning SUPPORTING &INSPIRING OURPEOPLE Hong Kong. Biao Lutoexplorewith34membersin relevant andtopicalsubjectforUrbanPlanner continued thattradition,providingahighly This year’s ‘PlanetB’ themeinEast Asia ‘Un-Design’. of theFuture’,‘Expecting the Unexpected’ and themes have included ‘More forLess’,‘Journeys chefs andpolarexplorers.Recent Design School record holders,fashiondesigners,world-famous to presentattheseevents,including world speed the yearswehaveinvited a widerangeofpeople think andworkinnewinventive ways. Over inspiring, practicalchallengesthathelppeople external presentersandourownleadersset university ‘studio’ methodofdesignteaching, Design Schoolannually. Based looselyonthe Each of our five regions holds at least one Around 500ofourmembers take parteveryyear. in design in its broadest possible definition. ecologists to technologists – strengthening skills a variety of disciplines – engineers to marketers, brings together a select group ofnominees from Funded by Arup University, theprogramme Design Schoolprogramme. nurture thisisthroughourglobal challenge conventions.Onewaywe see peoplethinkinnewwaysand Across Arup weareeagerto THINK ABOUTDESIGN CHANGING THEWAY WE

33 THE WASTE OPPORTUNITY With a clear picture of their personal waste Waste is a by-product of urbanisation and footprints, Biao and the rest of the Design economic development. As nations and cities School participants started to look at ways become more populated and prosperous, to develop a less wasteful future. people use more products and services, and

the volume of waste expands proportionally. NOTHING LEFTOVER With the publication of our ‘Urban Bio Loop’ A cooking workshop was one unexpected report, Arup looked at ways to change this activity. As Biao explains: “Under the guidance paradigm. Specifically, we looked at whether of Foodlink, a local charity dedicated to tackling waste that’s normally sent to landfill, incineration the problem of food waste, and two chefs from or composting could be diverted into resources the French International School, each team tried for new materials, before being fed back into to make effective use of food leftovers. Creating the biological cycle at the end of its service life. a three-course meal was a challenging task, but with a little creativity, we now all see leftovers Exploring this thinking was what the ‘Planet in a different way.” B’ theme was all about. Biao and the other participants began with a revealing exercise: “Ahead of the programme we were asked to “I found the results alarming, create a three-day ‘trash log’ and film a short video,” said Biao. “Results were alarming, confirming exactly how confirming exactly how much waste we all much waste we all generate generate on a daily basis.” on a daily basis.”

BIAO LU Urban Planning

DESIGN SCHOOL 2019 Hong Kong, China

Biao and his colleagues were then asked to For Biao, the Design School was a great tackle some real-life problems facing the food opportunity to think creatively about waste. and beverage industry. One of these involved More broadly it brought colleagues together from designing and physically building food delivery offices in Australia, Canada, mainland China, containers by reusing waste material. According Hong Kong, Japan, Macau, Poland, Taiwan and to Biao the results were interesting but needed the UK. Sharing diverse perspectives and creating to be tested in-use: “To put our designs to the test, stronger, multidisciplinary networks is a big part the six teams competed against each other on a of why our Design School programme, now in its delivery challenge consisting of running, cycling 20th year, continues to be so valuable. and walking. The winner was the team that delivered all the food and drinks in the fastest time and with the least spillage.”

34 SUPPORTING & INSPIRING OUR PEOPLE 35 36 Sustainable to the core resilient future –forall. to supportthequestforasafe,sustainableand culture we firmly believe we can use the SDGs expertise, diversity ofthinking and independent framework totakepositiveaction. With our Sustainable DevelopmentGoals(SDGs)asa clear commitmenttousetheUnitedNations Against this background our firm made a increasing risk. to rapidlychangingcircumstancesand the abilityofcitiesandcommunitiestoadapt a growingneedforresilience–toimprove risks posedbyawarmingworld. There’s also tangible, and nooneisexempt from theextreme The effects ofclimate change are increasingly are runningout. unsustainable productionmethodsmeanresources many. Yet inequity, growthinconsumptionand classes havegeneratedwealthandprosperityfor Increasing urbanisationandtheemerging middle point andradicalchangeisurgently needed. the worldisapproachingadevelopmentaltipping organisations, businessesandscientistsagree– Most governments,non-governmental

initiatives likeour WaterUp digitaltool(page as ManchesterandMexicoCity. Meanwhile, create positiveoutcomesincitiesasdiverse demonstrates howsystematicthinkingcan Our City Water Resilience Approach (page of peopleinthedeveloping world. sanitation remain critical challenges formillions in others. Access tocleandrinkingwaterand drought for some regions, and increasing flooding water contrast starkly betweenrecordperiodsof The challenges climate change has created for CLEAN WATER ANDSANITATION at theforefrontofourapproach. projects, ensuring that positive outcomes remain have alsobeenapplyingthisthinkingtocurrent impacts ofaligningtotheSDGswillbe. We of theseareasindetailtounderstandwhatthe strategy. This yearwehavebeenlookingateach Helpfully, these four areas align with our firm’s Sustainable cities and communities Industry, innovation andinfrastructure Affordable andclean energy Clean water andsanitation we acknowledge we canhavethegreatest impact: reference all the goals,therearefourareaswhere This meansthat while wewillconstantly As a firm our focus is on the built environment. links acrossthedifferent goals. All ofthemarecritically important, with myriad The SDGscomprise 17 goalsand 169 targets. MAKING THEGREATEST IMPACT more effectively. communities tomanagetheirownwaterresources show whatcanbeachievedbyempoweringlocal

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22 ) ) SUSTAINABLE TOTHE CORE test casewithinternational implications. Facility in NewZealand (page 106 on anewHydrogenProductionandRefuelling low-carbon alternativetooilandgas.Ourwork Hydrogen, likewise,haslongbeenmootedasa concepts intopractical,scalableopportunities. of howevolvingtechnology is turninginteresting work onthe Tidal Kite (page 108 Tidal energy isoneinteresting possibility, andour net-zero carbon future is a priority for our firm. Supporting energy transitions that will enable a AFFORDABLE ANDCLEANENERGY driven byanambitiously sustainable agenda. Carve (page 64 Hong Kong,theworkonbuildings like Solar Meanwhile in major cities like New York and mitigate the worstoftheseissues. work (page 112 affected by climate change. Our SIDSstrategy Developing States(SIDS)areparticularly Scale isaninterestingfactorhere.SmallIslands and residentsalike. environments more sustainable for businesses utilities and propertysectorstomakeurban We areworkingacrosstheplanning,transport, AND COMMUNITIES SUSTAINABLE CITIES development (page 62 is settingnewstandardsforsustainable urban – andSmakkelaarsparkintheNetherlands,which transformed into avibrant city quarter (page 54 London –whichhasseenahistoric railway area former industrialspaces.CoalDrops Yard in One interestingtrendistherepurposingof enabled rail can bring. demonstrate the benefits that modern, digitally like CityringeninCopenhagen(page 74 on theneedtoconnect people. Major projects Much ofourworkininfrastructure focuses AND INFRASTRUCTURE INDUSTRY, INNOVATION ) andM+Museum(page 92 ) ishelping them plan forand ), arebuttwoexamples. ) isanexample ) is a significant ) ) are

) 37 38 “ urban context.” standard forbuildinginan design parameterstosetanew raised fromchecklisttoactive The 17 UNSDGshavebeen were eager to grasptheopportunity. Guariento, Elliott More andourteam in Denmark project emerged that embodies every facet, Nicolo will meaninpractice.Forthatreason,whena It’s notalwayseasytofullyunderstandwhatthey However, thescopeofSDGsissubstantial. all ourwork. that itwouldimpactallouractionsand wasn’t madelightly. We werefullyaware Development Goals(SDGs),thatpledge with theUnitedNationsSustainable commitment tofullyalignouractivities When, in2018, wemadeafirm DEVELOPMENT INTHEWORLD THE MOSTSUSTAINABLE UN17 COMPETITIONJURY

Nicolo Guariento Building Physics Elliott More Sustainable Development SUSTAINABLE TOTHE CORE 39 AN AMBITIOUS AGENDA This involved the team translating each of the The brief for the UN17 Village in Ørestad, 169 targets into context-specific challenges, Copenhagen, was ambitious: create a large, and finding meaningful solutions that could be residential development of 400 units that implemented within the site boundary. aligns with all 17 of the SDGs. In doing this the Arup team explored concepts These goals cover social factors like that wouldn’t normally be considered in a poverty, health, education, equality, social building’s design. They realised the importance cohesion and economic growth. They also of designing in spaces for shared community impact physical elements directly relating to activities, prioritising health and wellbeing, and sustainability and climate change like water creating restorative or regenerative solutions to use, biodiversity, building materials, energy improve local ecological systems. supply and infrastructure. Overall, while using the SDGs added complexity In collaboration with Lendager Architects, to the design, it ultimately led to a better Arup’s team won the competition to design development that considers the wellbeing of the groundbreaking development. its residents, the local community and the Elliott More, who leads on the SDGs in natural environment. our Copenhagen office, picks up the story: “Our approach was based on using the SDGs as a comprehensive design framework.”

Nicolo Guariento led Arup’s involvement. There’s a wide range of housing types to suit “At the beginning of the project we engaged the people with different needs and different incomes. UN17 VILLAGE design team and the client in a discovery process There is also a focus on security, and the provision Copenhagen, Denmark to develop a vision based on 17 challenges – of community facilities and open spaces so that one challenge for each SDG.” there are lots of places across the neighbourhood where people can meet and interact. The scheme will support biodiversity by introducing local flora and fauna onto the green The Arup team’s ambitious approach to super- roofs and the common spaces, and promote the sustainable development goes beyond the UN17 growth of local food. The building complex will Village alone. Nicolo and Elliott want to share be constructed entirely from recycled materials their new knowledge to improve other projects available within Denmark or natural materials like too: “We are learning so much with this project. timber from Scandinavia. In addition, the village We want to take that insight and share it with will use 100% renewable energy sources and will others – expanding knowledge across the built be able to collect 1.5 million litres of rainwater environment and improving lives for other every year for recycling and recreational use. communities,” says Elliott. For the community of UN17 Village, the benefits This approach, and the enthusiasm it’s created of this groundbreaking development go well across our firm, is exactly what aligning with beyond energy bills and environmental factors. the UN SDGs is all about. We all recognise that The UN SDGs are deliberately holistic and the issues they address are critical and urgent. interlinked. Social factors are vitally important. Working in this way has to be the way forward. For this reason, the scheme aims to reinterpret the tight-knit community feel of a village.

40 SUSTAINABLE TO THE CORE 41 42 Making ourselves useful people in communities across theworld. of vulnerable, marginalised and disadvantaged are themeansthroughwhichweimprove the lives Carefully balanced andinterlinked, these streams Local engagement Developing countries Disaster responseandrecovery The Arup GlobalChallenge approached through fourstreams: Community engagement work at Arup is FOUR-STREAM APPROACH responsibility tomakeameaningfuldifference. provides uswithbothanopportunityanda ability tosolvecomplextechnicalproblems that needitmost. We alsorecognisethatour to makeapositiveimpactincommunities Across thefirmthere’s acollectivewill what wedo. is anexpressionofwhoweare,morethan our communityengagementprogramme to humanitarianismandsocialusefulness, Rooted inourlong-heldcommitments were chosenforfundingandfurther development. thought-provoking proposals. This yearnine Teams across the firm are asked to submit typically vialarger projects. systemic issueswithinnovativesolutions – is a £5m five-year initiative that aims to solve Launched in 2017, the Arup GlobalChallenge ARUP GLOBALCHALLENGE

“ to reachmorethanone millionpeopleby2020.” serve andaccelerating Pollinate’s ambitiousgoal delivering realimpact for thecommunitieswe wonderful partnershipwith Arup. Together we’re We’re excitedandgrateful tocontinueour improve this situation. of in-camptechnical support ishelping to bamboo shelters. A sustainedprogramme face is theimpact of cyclonesontheirbasic 2017. Oneoftheprimary challenges they 750,000 people have fled Myanmar since on theborderswithBangladesh. More than continuing work withRohingyarefugees A primeexample this yearhasbeenour and targeted financial support. We also provideremotetechnicalexpertise agencies andotherpartnersontheground. humanitarian disasters bypartnering withaid This streamenables our people to respond DISASTER RESPONSEANDRECOVERY CEO, Pollinate Group ALEXIE SELLER implement preventative maintenance. make informed management decisions and things’ technology toenable communities to by human-baseddesign,harnesses‘internet of monitoring. The system,whichisunderpinned reliability ofhandpumpsthrougheffective Arup isdevelopingasystemtoimprovethe Fields ofLife,ourcharitypartnerinUganda. Another istheSmart Water projectwith improve theirownwaterresilience. enabling communitiesacrosstheworldto be sharedgloballythroughthe WaterUp app, in IndiaandColombia. This informationwill about traditional water management techniques This hasseenourteam gathering information One example is the WaterUp initiative (page

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). MAKING OURSELVES USEFUL winter weather. people sheltering from theworstofLondon’s ensure the 15 venuesaresafeforvulnerable East End of London. Our fire risk assessments emergency sleeping accommodation inthe These sheltersprovidehomelesspeople with Hackney Winter NightSheltersproject. A goodexampleoftheworkwedois engagement programme. This areaisthelargest partofourcommunity and communities based close to their offices. their timeandexpertisetoorganisations This final stream sees our members providing LOCAL ENGAGEMENT a millionpeopleby2020. to helpPollinate meet its goalofhelpingover environmental managementarecombining in internationaldevelopment,energy and slums andacrossruralNepal.Ourskills facilities, topeoplelivinginIndia’s urban like solar lights, water filters and clean cooking enterprise that brings life-changing products, India andNepal.Pollinate Energy isasocial our ongoingworkwithPollinate Energy in A greatexample of thiskindpartnershipis their local knowledge andimpact. is touseourtechnical skillstoenhance community-based organisations. Our aim involves workingwithawiderangeof Our workindeveloping countries DEVELOPING COUNTRIES

43 CREATING OPPORTUNITY IN ETHIOPIA

Energy is an important issue across the developing world. It’s critical to economic growth, but with many parts of the world ‘off-grid’, the infrastructure investment required for change was simply too high. At least until now…

Micro-grid systems, including those powered by solar photovoltaic panels, are starting to have a transformative impact. Completely stand- alone and increasingly affordable, they have the capacity to bring power to the remotest regions. One such place is the Dolla Ado region of Ethiopia. Here, a team from Arup that includes Senior Electrical Engineer Stephanie Gulliver worked in close partnership with Engineers Without Borders (EWB). Their aim was to provide technical support to the United Nations High Commission

for Refugees (UNHCR) in its quest to improve the lives of Somalian refugees. Stephanie Gulliver Electrical Engineering

44 MAKING OURSELVES USEFUL 45 LIGHTING UP LIVES For Stephanie, the project took on a more There are approximately 220,000 refugees personal dimension when she spent time living at camps in the Dollo Ado region. They working with teams on the ground: have fled Somalia to escape famine, drought, “I was passionate about the project and really civil war and violence. wanted to work with the community in Ethiopia Stephanie, and a team from our San Francisco to get the micro-grids properly established. office, worked with EWB to bring new forms of I completed a three-month volunteer assignment renewable energy to the camps. As she explains: embedded with UNHCR. As well as overseeing “By installing 52 micro-grids, the project will construction, I helped train 60 refugees as solar bring clean, reliable and affordable electricity technicians, providing them with a trade and to the camps and create jobs for refugees.” giving the community expertise they can call on.” The micro-grid systems use stand-alone/off-grid technology built around solar photovoltaic panels and battery storage. Our team, with support from Arup’s Community Engagement Fund, has assisted with feasibility studies, design work and construction supervision. They have also trained refugees in the fundamentals of electricity generation, including safety and

installation methods. MICRO-GRID TRAINING Dollo Ado region, Ethiopia

“I’m 22 years old and this is In Stephanie’s view the impact of the work in Dollo Ado has been transformative: my first job. I’m very grateful “It’s amazing to see the impact the micro-grids that UNHCR is training us and are having. Power is fundamental not just to giving us the chance to work. the basics of life, like lighting and cooking, For females, these opportunities but to critical social factors like health, education and employment.” don’t come around very often, UNHCR’s goal is for the energy cooperatives but I’d love to become a woman to become self-reliant – making a profit by in engineering someday.” operating the micro-grids and providing technical maintenance services within the refugee camps. SOLAR TECHNICIAN They are continuing to support this goal by Hilaweyn Camp providing regular remote support – ensuring that successes to date become the foundation for long-term sustainable change.

46 MAKING OURSELVES USEFUL 47 THE STRENGTH TO STAY Of note has been our performance in North In some cases, we have also been prepared to TRUE TO OUR AIMS America. Revenue across the USA and Canada has back our beliefs with hard capital. Innovative As we have outlined throughout this report, grown by 6.4% as we have become an increasing designs like ‘Artus’ – an air-conditioning unit Sir Ove Arup built this firm on strong foundations. presence in both markets – particularly in transport we have licensed to Airedale International Two pillars of this were his belief in ‘straight and infrastructure. Our work on Montreal’s Champlain – have seen us provide funding through Arup honourable dealings’, and in ‘reasonable prosperity Bridge is but one example of many in this space. Ventures with the aim of turning great ideas into for members’. Neither happens by itself. tangible products. We envisage making further South East Asia, another area of strategic focus selective investments like this in the future. We make stringent efforts to ensure that our for the firm, is also performing well. Large governance and corporate ethics are beyond projects like Changi Airport show our strength In conclusion, we reach the turn of the decade reproach. We likewise manage our finances to in the region, as does the significant development with quiet confidence. Sir Ove’s vision for this ensure that we have the stability and strength of our offices in Indonesia and Malaysia. firm was never driven by the pursuit of profit to attract and retain people of real quality, and above all else. Instead we wanted to see a strong, The UK remains a cornerstone of Arup. invest in the research and new thinking that stable firm that is able to attract great people and Performance here remains strong, with increased inspires them to achieve great things. This year give them the platform to do outstanding work. diversification, particularly in advisory and has seen us maintain those beliefs, strengthening I am pleased that many years later we are staying digital services. Brexit remains a challenge on the platform we need to do even more work of true to these worthy aims. quality in the years ahead. the horizon, but we are confident that our robust financial position and diversified global services

PERFORMANCE place us in a good position to respond effectively. This year has seen another robust financial 2018/19 has been a year of notable investment in performance for Arup in an environment that strategic priorities. Commitments to the digital remains unpredictable and sometimes turbulent. transformation of our business and to fully aligning MATTHEW TWEEDIE Revenue has grown by 9.9% to £1.71bn, with an with the UN Sustainable Development Goals Group Finance Director operating profit (before staff profit-sharing) of require sustained funding for new technology, new £135.4m. This performance continues the trend services, new forms of professional development over the past four years of maintaining profits and new members with different skillsets. We have around 10%. Doing so allows us to plan and made those investments this year and will continue sustain investment in critical areas like research, to do so in the future as we meet and surpass the technology and member development. commitments we have made. Profit-sharing with staff, as a percentage of total employment costs, was 10.3%, again similar to recent years. We have also ended the financial year with a healthy forward order book of £1.36bn, a good measure of the trust clients place in a firm they believe offers the right mix of innovative thinking and quality results.

REVENUE (£M) OPERATING PROFIT (£M) Before staff profit-sharing

2015 1,125 2015 89

2016 1,240 2016 126

2017 1, 510 2 017 175

2018 1,560 2 018 190

2019 1,714 2 019 135 Financial summary

48 ANNUAL REPORT 2019 49 50 Creating thriving cities 52

Connecting people & places 70

Shaping inspirational spaces 84

Sustaining the resources we need 102

Supporting diverse communities 116 ANNUAL REPORT 2019 51 52 Creating thriving cities CREATING THRIVING CITIES London, UK COAL DROPS YARD constant and vital thread. sustainable development as a of these–withaclear focus on Our work this year reflects all building stronger communities. facilitating inclusive growth and managing criticalresources, regenerating neighbourhoods, many commonchallenges: Cities aroundtheworldface

53 FROM DISREPAIR TO DESTINATION Located at the heart of London’s King’s Cross, Coal Drops Yard has an interesting history. As its name suggests, it was originally built in the 1850s to store and distribute coal, and was subsequently used to house everything from warehouses and workshops, to film sets and nightclubs. In more recent times these buildings fell into disrepair. With the King’s Cross area as a whole undergoing radical transformation, the opportunity to redevelop Coal Drops Yard into a landmark retail destination became clear. Arup’s work on this project has been significant, encompassing heritage, materials and geotechnical consultancy, structural and façade engineering. Our team worked closely with architects Heatherwick Studio on the regeneration of the historic buildings, with the centrepiece being a stunning sculptured roof that unites the two Coal Drops buildings. This creates a glazed retail unit at the upper level with a public plaza below. Coal Drops Yard London, UK

54 CREATING THRIVING CITIES 55 This project is a fitting example of our skills in repurposing historic buildings. We combined our conservation capabilities with expertise in contemporary structural features – ensuring that the new additions remained sympathetic to the site and preserving the original fabric of the heritage buildings. Today, Coal Drops Yard offers visitors a destination with a rich mix of boutiques, restaurants, bars and cafés – turning a disused industrial space into a vibrant new quarter. The project also marks the latest chapter in Arup’s 35-year involvement in the comprehensive transformation of the whole King’s Cross area.

Following on from the redevelopment of the BLISSFULLYCHRIS_ · 2019 adjacent St Pancras International and King’s I ALMOST didn’t spill my coffee #coaldropsyard Cross train stations, this has also seen us providing engineering and design services for other historic buildings, including Gasholders London, the Midland Goods Shed and the Stanley Building.

“This has genuinely been a once-in-a-lifetime project for all involved, due to the scale of the ambition and the complexities of the heritage, buildings and retail ALESMISHIMA · 2019 One of #itsnicethat Double Take offer... Arup has been absolutely installations at #coaldropsyard instrumental in helping us to achieve a world-class design that will not, and cannot, ever be replicated anywhere else and we are extremely grateful.”

MORWENNA HALL COO Argent

56 CREATING THRIVING CITIES 57 REACHING FOR THE SKY The growth of Shenzhen in China has been astonishing. From a market town of around 30,000 inhabitants in the 1970s, the population now exceeds 12 million people. This growth has been fuelled in part by the city’s role as a foreign investment hub and financial centre, with the local government consistently expanding the scale and scope of business developments across the city. One such area is Shenzhen Bay, which has recently been developed as a headquarters destination for Chinese and international companies. The 392.5m tall China Resources Headquarters sits at the heart of Shenzhen Bay. This arresting, ‘bamboo shoot’ shaped building was a collaboration between our Shenzhen, Hong Kong and New York offices and American architectural

practice Kohn Pedersen Fox, across six years of design. Our team provided structural engineering, geotechnics, façade design and fire safety strategy services across the project. China Resources Headquarters Shenzhen, China

58 CREATING THRIVING CITIES 59 We used a range of innovative design features and advanced structural optimisation technologies to improve the usability of the tower and the cost- effectiveness of its construction. With the tapering slender shape of the overall building, we moved away from the more traditional mega-column and sparse-column frames. Instead, we designed a unique structural system of 56 external columns that spring from diagrids at the bottom of the building and converge at the top into a stunning crystal cap known as the Sky Hall. This is the first time such a system has been used for a mega-tall building in a seismic area in mainland China. Other aspects of our design approach resulted in benefits for the building owners and occupiers. Eccentric beam-column connections were used X.X.X.I.N.N.N · 2019 The bamboo shoots in spring. for the perimeter frame, which created a column- China Resources Headquarter #shenzhen free interior space, while a tapered core design increased net floor area. We also addressed issues of occupant safety and comfort for a tall building susceptible to typhoon wind loads. Following detailed wind tunnel testing, the skyscraper’s structural design was fine-tuned to improve behaviour under different wind loads. Viscous outrigger dampers were used to minimise vibration and create a more comfortable environment for occupants – again, a first in mainland China. The result is a state-of-the-art tower that is not only elegant but highly functional – fully meeting the needs of Shenzhen’s ever-growing business community.

NOPEDIAL · 2019 The China Resources HQ (aka Spring Bamboo) #chinaresourcesheadquarters #springbamboo

60 CREATING THRIVING CITIES 61 FROM UNLOVED TO UNMATCHED However, benefits go further than that. The previously unloved Smakkelaarsveld area, Increased natural daylight will improve energy next to Utrecht’s central railway station, will soon efficiency and the orientation enhances air flow be redeveloped into a stunning green space and through the site while also blocking noise from mixed-use development – turning this abandoned the adjacent road and rail network. Optimising tract of land into a destination in its own right. views towards the park also improves safety As with many urban redevelopment projects, for the local community. the City Council needed to address problems When complete, the Smakkelaarspark of noise, congestion, and tangled transport and development will be centred around a new utility intersections. The Council also wanted to green space, surrounded by residential blocks, see a landmark urban design project that would offices and parking, and intersected by an set unmatched standards for Utrecht in terms of extension of the Leidsche Rijn canal. A light rail sustainable living. connection will also run beneath the entire site. Working as part of a consortium with Lingotto, Future occupants will benefit not only from a Studioninedots, ZUS and VKZ, Arup addressed development rich in green space and community these challenges by combining sustainable amenities, but from use of sustainable energy too. ingenuity with the latest design technology. The area has been designed to be fully energy- Specifically, the consortium’s winning bid was neutral. This will allow more than 50% of the based on a parametric design methodology, which buildings’ energy to come from photovoltaic uses algorithms to optimise the scheme design panels positioned on the roof and façades – against multiple sustainability key performance reducing costs and carbon emissions for the indicators, such as daylight, noise and energy. whole community. One example of this approach is the orientation Flexibility has also been built into the design of apartments at Smakkelaarspark. At its simplest, to maximise the lifespan of the development. our use of design technology will enable the With relatively simple interventions, the buildings maximum number of apartments to receive the can be transformed from office to residential use best possible views across the city and the park. or vice versa – ensuring that Smakkelaarspark remains relevant to the next generation of Utrecht’s residents and businesses.

50%+ PV-generated energy 170,000 Passengers pass every day through Utrecht Station located Utrecht, Netherlands Utrecht, Smakkelaarspark a two-minute walk away

62 CREATING THRIVING CITIES 63 CARVING OUT INSPIRATION The demands we make of office spaces are changing. Where maximising value from each square metre of space was once the primary driver, other considerations are now becoming equally important to businesses looking to attract and retain the best talent. People want enjoyable, inspiring and energy- efficient workspaces. The new Solar Carve Tower at 40 Tenth Avenue in Manhattan is a prime example of a building that’s responding to these expectations. Located in New York’s Meatpacking District, the building offers outstanding views of the Hudson River, with access to outside space at almost every level. These spaces culminate in a landscaped top- floor roof garden, offering the building’s users a tranquil escape from a busy working environment. In thinking about the experience for building users, Arup and architects Studio Gang were also conscious of the impact on the local neighbourhood. The unique inverted shape and ‘carved’ façade is designed to minimise the afternoon shadows cast on the adjacent High Line park, ensuring the building is a good neighbour as well as a great place to work.

New York, USA New York, Solar Carve Tower

64 CREATING THRIVING CITIES 65 Arup’s specialist engineering team played an important role in making the building’s technically ambitious façade a practical reality, minimising vertical structural elements around the perimeter and maximising floor-to-floor heights. Flat plate cantilevered slabs and sloping columns give the building its unique carved shape, while the faceted façade geometry features sloping diamond and triangular glazing. These are oriented to give access to outdoor terraces and optimise solar exposure, so all the interior spaces have an abundance of natural light. Our design team also looked at ways to make this complex design efficient to construct. The façade is engineered to optimise installation, using unitised curtain wall construction with FOCCHIGROUP · 2019 It is finally time to change the view and see how the bespoke components. These meet the project’s Big Apple looks from its iconic diamond-shaped design ambitions in terms of aesthetics as well building! #solarcarvetower #40tenthavenue #arup as structural and thermal performance. Solar Carve is an exciting example of a bold design responding to people’s needs for more inspiring work environments that form part of an enhanced urban landscape everyone can enjoy.

“It’s extremely gratifying to see our vision for 40 Tenth Avenue come to fruition… the building’s iconic design, amazing views and abundant outdoor spaces will benefit the Meatpacking District for many years to come.”

MHLD_NYC · 2019 BOBBY CAYRE On the New York Highline – admiring all the great CEO Aurora Capital Associates architecture this city has to offer #solarcarve 330% Amount of annual solar exposure on the High Line relative to allowable building planning requirements 930m2 Roof garden for occupants

66 CREATING THRIVING CITIES 67 BUILDINGS THAT THINK FOR THEMSELVES Around the world, buildings account for almost 40% of energy consumption. That’s even more the case in Hong Kong where 90% of the city’s electricity is consumed by buildings. In addition, studies show that over 50% of buildings in Hong Kong expose occupants to health issues and discomfort due to poor ventilation and inappropriate indoor temperatures. To address these important concerns Arup turned to advanced technology, creating Neuron as a ‘digital brain for buildings’. Building automation and energy management systems have been around for some time, but they focus mainly on monitoring and alarm capabilities. Neuron goes much further. It converges data from all of a building’s systems within a central analytics platform that can automatically change the way that building operates. Critically, this technology uses artificial intelligence (AI) and machine learning to analyse and learn from large historical data sets. This enables Neuron to automatically respond to changes in the environment as it constantly looks for opportunities to enhance energy efficiency and improve the indoor environment. Neuron has already been applied to pilot projects in Hong Kong, including One Taikoo Place, a new triple-A rated, 48-storey office tower developed by Swire Properties. This is now the first AI and data-driven smart building in the city. Neuron Smart Building Technology Technology Neuron Smart Building Hong Kong, China

68 CREATING THRIVING CITIES 69 70 Connecting people & places CONNECTING PEOPLE& PLACES Singapore JEWEL CHANGI AIRPORT for everyone. safer, easierandmoreenjoyable the goalisalwaystomake journeys to asinglefootbridgeuserinBoston, millions ofairtravellersinSingapore growth andimproveslives.From spaces ourworkintransportenables Across air, rail,roadandpublic

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Jewel Changi Airport Singapore CONNECTING PEOPLE& PLACES unforgettable experience. – makingavisittoChangi Airport an the centrepieceofwholeJewelcomplex Now fullyoperational,theRain Vortex is production andinstallation. of thedistinctivedomedfaçadeduringfabrication, performed thetechnicalassessmentandinspection development byaspecialistcontractor. We input, buildingthegeometricmodelpriorto the maincontractortoprovidefaçadeengineering as thepublicaddress. We werealsoappointedby sound showassociatedwiththewaterfall,aswell designed thesoundsystemforwater, lightand and assesseditsoperationalnoiseimpact. We Arup defined the waterfall’s acoustic requirements, transformed into astunninglight and soundshow. day it’s anawe-inspiring waterfall, by nightit’s 40m fromtheapexofbuilding’s dome.By world’s largest indoorwaterfall, which cascades At theheartofcomplexisRain Vortex, the of meeting increasing passenger expectations. to threeterminal buildings, isanother example entertainment andretailcomplexwithlinks Singapore’s JewelChangi Airport, amajor entertainment experiences. spaces wherepassengerswantgreatretail and and fosteringeconomic growth. They arealso hub, connecting people, regions andcountries, purposes. At theirhearttheyareatransport The bestmodernairportsservemultiple AIRPORT’S CROWN A JEWELINCHANGI

73 TRANSFORMING CONNECTIVITY The strategy was to optimise the stations to ACROSS COPENHAGEN minimise the impact on the city and the local Copenhagen’s new Cityringen metro opened communities, with the 17 new cut-and-cover in September 2019, bringing 80% of the city’s stations constructed within existing open spaces population to within 600m of a metro or train in the city. On completion, this has transformed station. Arup’s total design approach put the these underused spaces into landscaped commuter and community experience at the community plazas. Using top-down construction centre of the design of this 16km metro line. helped reduce noise impact and settlement – We led the architectural design and construction crucial in a city where older buildings are founded planning for the twin-tunnel circular line on wooden piled foundations. that runs through the heart of Copenhagen’s Additional technical challenges included historic centre. As joint venture partners with tunnelling adjacent to the harbour, constructing COWI and SYSTRA, technical advisor to Marmorkirken station beside the 19th-century Metroselskabet (The Copenhagen Metro), we marble church, with Gammel Strand station built were providing multidisciplinary engineering under the Slotsholmen canal, which was kept and advisory services for the new line that open during construction. integrates with the city’s existing high-quality transport infrastructure. Our work on Copenhagen’s transport network is continuing as we bring our technical expertise Our architectural principles for the new stations to the development of the Nordhavn branch off included drawing in natural light underground Cityringen. This will create a transport hub for where possible using large skylights to create a the docklands redevelopment and is due to welcoming bright space and mirroring the fabric open in 2020. of the above-ground surroundings to give each station its own identity. We are also working on designs to extend the underground south to the Sydhavn district. Not only do the skylights enhance the passenger This is due to be completed by 2024. experience, bringing light to platform level and improving energy efficiency, they also act as smoke evacuation vents helping to minimise station footprint. Incorporating elements of colour and materials from the surrounding locality strengthens each station’s identity and aids wayfinding. For example, at Trianglen, the high-shine mirrored glass panels reflect the colours of sports fans flocking to the adjacent national stadium, contributing to the lively pre-game atmosphere.

120 million Passengers estimated to travel annually 80% Of the population will live Copenhagen, Denmark Cityringen within 600m of a station

74 CONNECTING PEOPLE & PLACES 75 DRIVING GROWTH – IMPROVING SAFETY The M1 corridor, serving half of Melbourne’s workforce and a third of its residents, is critical to Victoria’s growth and prosperity. When Transurban appointed Arup as technical advisors to upgrade a section of the corridor called the Monash Freeway, we recognised how important the result would be to the 200,000+ drivers using the road each day, and for the surrounding communities. The scope of the 44km freeway upgrade is substantial. It included extra traffic lanes, multiple bridge widening projects and the introduction of smart technology to improve traffic flow and driver information. Arup’s expertise included civil engineering, infrastructure design, lighting and intelligent transport solutions, as well as consulting on transport, seismic and bridge engineering.

Arup’s team of over 50 members, from nine offices in six countries, pooled their collective expertise to design a quality freeway, two months ahead of schedule and substantially under budget. Aside from the economic uplift expected for Victoria, the upgrade is reducing travel times and improving road safety, with a projected 20% reduction in serious injury crashes. New smart technology allows the remote management of lanes – keeping traffic moving more efficiently and improving incident response times.

20% Reduction in serious injury crashes 2,000 Extra vehicles per hour Monash Freeway Upgrade Melbourne, Australia

76 CONNECTING PEOPLE & PLACES 77 78 West Midlands,UK INTERCHANGE STATION

High Speed Stations, HS2 London, Birmingham and Leeds, UK CONNECTING PEOPLE& PLACES combined interchange. with thecity’s existing station, to formanew This wouldallowfullintegration of HS2services where a T-shaped terminus has beenenvisaged. Our thirdhighspeedstationdesignisforLeeds, the National Exhibition Centre. airport, BirminghamInternationalStationand transport systemconnectingthestationwith been workingasHS2’s designerforthedriverless addition to theInterchange Station, Arup has Airport andthewider West Midlandsarea.In Station near Solihull, will serveBirmingham The secondhighspeedstation,theInterchange the proposedtransformation of EustonStation. has ledthedesignwithGrimshaw Architects for three new highspeedstations.InLondon, Arup Another critical area ofourworkisthedesign look andsoundlike. and residentstounderstandexactlywhatHS2will acoustics. This hasenabled planning authorities by ourskillsinadvancedaugmented reality and civil andstructuraldesignservicescomplemented Arup’s workonHS2hasbeenextensive,withcore on nextsteps. used toinformtheUKGovernmentdecisions undertaken in 2019 and its findings will be An independentreviewoftheprojectwas more local and long-distance commuter services. also freeupspaceontheexisting network for high speedservicesonadedicated line, it will to connect with LeedsandManchester. Byputting linking London withBirmingham before splitting UK. The proposalisforanewhighspeedtrack ambitious infrastructure projects planned forthe High Speed Two (HS2)isoneofthemost MAJOR CITIES CONNECTING ENGLAND’S

79 80 Mactan-Cebu International Airport Lapu-Lapu City, Philippines arts andcrafts. by using furniture and fittings typical of local material warmth. A clearsenseofplaceiscreated structures –providesbothspatial elegance and one oftheworld’s largest glue-laminated timber as themainconstruction element for thisroof– around Mactan Island. Useofstructural timber iconic, large-span roofarereminiscent of waves international airports. The undulations ofthe a uniquedesignquality, untypical ofmost The new65,500m² Terminal 2buildinghas not impactanotherifamajoreventoccurs. approach means eachbuilding element will innovative digitalmodelling,thisdesign but independentlystable,buildings.Using designing the terminal as five interconnected, paramount. Ourteamcreatedresilienceby are alsoarisk,passengerandstaff safety is In anarea ofseismicactivity, wheretyphoons and useofculturally appropriate design. with aclearfocusonseismicsafety, sustainability Our workontheairportaimstomeetthisdemand, Airport, withtotalsexpectedtoreach28.3million. passenger numbersatMactan-CebuInternational development. That growth is reflected in Philippines is undergoing significant economic Like other countries in SouthEast Asia, the INTERNATIONAL EXPANSION LOCAL SOLUTIONSFOR

transport andmaritime sectors. review acrosstherail, aviation, sustainable with astrategic transport infrastructure planning Arup ishelping the Philippines Government Development Bank.Insupportofthisprogramme, Philippines andpartlyfundedbythe Asian furthering economicgrowththroughoutthe ‘Build, Build,Build’ programme,aimedat This projectwasalsoaprecursortothewider capable of futureexpansionintheyearstocome. approach wehavealsoensuredtheairportis Through acarefully considered modular design the needsofPhilippines’ growingeconomy. The resultisarevitalised airport designed tomeet engineering services. airfield engineering design and multidisciplinary including aviationandtransportplanning, Terminal 2developmenthasbeenextensive, All told,ourworkontheaward-winning amount of available daylight. naturally controlled whilemaximising the the building’s internal temperature to be a directresponsetothelocalclimate.Itallows of thetropics,shapestructureis Taking acuefromthevernaculararchitecture The 18m tall roof has other benefits too. 15.8 million 28.3 million accommodated in phase2 accommodated inphase1 Passengers tobe Passengers tobe

CONNECTING PEOPLE& PLACES 81 82

ISEC Pedestrian Crossing, Northeastern University Boston, USA CONNECTING PEOPLE& PLACES Northeastern’s students. helping bringlocalpeopletogether aswell also linkstwodiverseBostonneighbourhoods, communities whereverwework, thebridge In keepingwithourbroaderambitions to enhance beyond the confines of the university campus. The bridge is already providing benefits eliminates the needforfuturepainting. steel – whichisinherently corrosion resistant– and optimises brightness. Useofweathering intelligent control system that limits energy use within the structure and benefits from an skyline. The LEDlightingiscarefullyintegrated glass panels,allowingviewsoftheBoston Vertical steel fins are infilled with laminated campus withthenewISECdevelopment. deck –smoothlyconnectingthemainUniversity walkway ispartbridgeandobservation With thisaiminmind,thenewcurvedpedestrian for pedestrians. while creating a welcoming and securespace requirements mandatedbythetransportauthorities as possible. The designneededtomeet strict the studentcommunityinawaythat’s asenjoyable The ideawastodesignabridgethatconnects input forthefaçade and lighting. electrical and fire safety engineering, and design bridge, structural,geotechnical,mechanical, with architecturalpracticePayette,provided expansion ofthelandscape.Ourteam,working on campusin2017) thatwouldbeanatural ISEC building(aprojectthat Arup completed The aimwastocreateanextensionofthenew with designinnovationatitscore. example ofatechnicallycomplexproject Complex (ISEC)PedestrianCrossingisan The newInterdisciplinaryScience&Engineering we wereeagertohelpthem meet. Northeastern UniversityinBoston.Itwasone commuter intersection wasabigchallenge for on oppositesidesofamajor rail, subway and Bringing together two partsofthecampus STRENGTHENING THECONNECTION

83 84 Shaping inspirational spaces SHAPING INSPIRATIONAL SPACES FOREST TOWER, CAMPADVENTURE Rønnede, Denmark new, inspiring experiences. give asmanypeople as possible complex technical challenges to work thisyearhasseenusmeet and reverberation chambers, our and museumstoviewingtowers and feedthesoul.Fromgalleries The bestfacilities expand horizons

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Forest Tower, Camp Adventure Rønnede, Denmark SHAPING INSPIRATIONAL SPACES everyone aunique experience. a brilliantexampleofaccessible design offering of thesurroundingforest.Onanother level,it’s structure thatmirrorsthestrength andbeauty Viewed inoneway, theForest Tower isastunning be enjoyedfromabovetheforestcanopy. reach the ‘waist’ ofthetower, wherethevistacan allows thetreestosurroundeachvisitoruntil they observation tower. The hyperboloid’s opendesign and culminates in agentle climb up thespiralling enables all visitorstoaccessthepreservedforest, The towerislocated at theendofaboardwalkthat access righttothetop. achieve arampinclinationsuitableforwheelchair optimised using Arup’s modelling software to and efficient frame. The geometry has also been stunning structure,resultsinaninherently stiff elements rotated to create an efficient yet visually This shape,withitsstraight structural steel anchoring it intoitsnatural environment. is created from ahyperboloidlattice structure and locallysourcedoak,thespiralling45mtower protected forestcanopy. Madeofweathered steel architects, has stunningall-round views ofthe engineered in collaboration with EFFEKT The viewingdeckofthisobservation tower, could visualise the towerinnatural landscape. brought thewholestructure to life, so everyone overall budget. Geometric modelling techniques design solutionsandtheimpactofeachon project teamtoevaluatedifferent parametric Cutting-edge digitaltechnologyenabledthe offers step-free access toall visitors. to itssurroundingswithinaprotected forest and arresting observation towerthat is sympathetic The briefforourteamwastoengineer avisually Camp Adventure inRønnede,Denmark. environment was ouraim with Forest Tower at that’s bothbeautiful andsympathetic tothe natural ability. Meetingthisgoalandcreating something one thatshouldbeenjoyedregardlessofphysical treetops is awonderfulexperience for anyoneand Travelling from the forest floor to above the ANOTHER LEVEL

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Green Square Library and Plaza Sydney, Australia SHAPING INSPIRATIONAL SPACES and asaferenvironmentatplazalevel. illuminated atnightprovidingvisualinterest the roof. As wellasdrawinginlight,theyare so 40large skylightsareembedded within underground buildingwasanimportant priority, Allowing high levels of natural light to flood this provides afocal point intheplaza. the library’s strikingglazed entrance pavilion Part ofthenewGreenSquaretowncentre, can beusedforarangeofcommunity activities. below ground, created a flexible open space that competition brief and,bydroppingthebuilding Architecture, theprojectteamadapted Working withStudioHollensteinandStewart was oncemarshland. to createtheGreenSquareLibrary on asitethat In Sydney, thechallenge for ourdesignerswas into vibrantspaces. imagination is required to change difficult sites accessible real estate increasingly hard to find, is anambitionformanycities.However, with Creating inspiring newfacilities for local people MAKING THEMOSTOFURBANSPACES

89 With new hard surfaces part of the plaza scheme, managing water flow from the site was critical. Our civil designers included landscaping and several tree pits to retain water on site before managing its flow into surrounding storm water systems. With the library built below the water table, we also used a multi-barrier approach to manage the risk of water ingress into the building. Another challenge was the library’s open-plan design. With few fixed walls to work with we integrated air ventilation systems within the bookshelves, creating a space that is as open and inspiring for users as possible. The library and public plaza draws people into

the Green Square area. It’s a central part of the KIMMIN85 · 2019 larger urban regeneration scheme transforming #sydneytravel #greensquarelibrary this former industrial zone into a vibrant new community expected to have a population of over 60,000 by 2030.

11,000 ARBIEQUE · 2019 Loving Sydney’s Green Square library People have moved into #greensquare Green Square since 2000 40,000 Books, CDs, DVDs, magazines and newspapers 5 star Sustainability rating from the Green Building Council of Australia

90 SHAPING INSPIRATIONAL SPACES 91 CREATING A CULTURAL HUB Located at the southern tip of West Kowloon, the 40ha Cultural District is an arts and cultural hub, designed to support the development of Hong Kong’s creative economy and evolution as a global tourist destination.

The centre piece of the Cultural District is the M+ Museum, which has seen Arup working in collaboration with architects Herzog & de Meuron and Farrells. One of the most sustainable cultural buildings in East Asia, it is also a project that’s provided testing challenges for our engineering team. The museum sits directly above tunnels for the Airport Express/Tung Chung Line, which runs just 1.5m below ground level. To facilitate construction our designers needed to control the tunnel movements in accordance with strict limits set by Hong Kong’s transit and building authorities. Our solution included the use of five 55m mega transfer trusses which prevent the M+ structure loading the tunnels. Above ground, much of our focus has been on sustainable design, with passive and active strategies minimising use of energy, materials, water and land. A particular feature has been the use of ambient energy sources such as daylight, wind and solar. These improve the museum’s microclimate, and reduce both energy demands and operating costs. The visitor experience M+ offers will be impressive. A large publicly accessible podium space will house a lush, tropical garden, refreshed by the adjacent harbour breeze and irrigated through rainwater harvesting. The museum benefits from spectacular harbour views and provides 17,000m2 of gallery space alongside cinemas, cafés, auditoria and a learning centre. Scheduled to open in 2021, it will form an important part of West Kowloon’s transformation into a globally recognised cultural hub. Hong Kong, China M+ Museum, West Kowloon Cultural District West M+ Museum,

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V&A Dundee Dundee, UK “ SHAPING INSPIRATIONAL SPACES Architect & Professor attheUniversityofTokyo KENGO KUMA such ageometrically complex building. This approachwasvital to successfullycreating through virtual reality software and3Dprinting. modelling techniques,withdesignscommunicated Kengo Kuma,wedesignedthebuilding using 3D Working incollaboration with Japanesearchitect progress thedesign. team using advances in digital technology to possible byourmultidisciplinary engineering upper floor. This complex arrangement was made separate buildings beforejoining together on the At groundlevel, the museumisarrangedastwo heritage andScotland’s ruggedcoastline. appearance evokingthecity’s shipbuilding prow projectsovertheRiver Tay, withitsangular Dundee’s historicwaterfront. The building’s is thecentrepieceofa30-yearregeneration As Scotland’s first design museum, V&A Dundee DESIGNING DUNDEE’S CENTREPIECE when Ienvisionedthebuilding.” are evenbetterinrealitythan creating morenaturalformsthat possible evenafewyearsago, possible thatwouldnothavebeen capability of Arup madethings Working withtheengineering 95 830,000 Visitors in its first year – 66% above pre-opening estimate £23 million Estimated economic impact across Scotland 26,000 People taking part in learning events, talks and workshops in first 12 months of opening CHLOERUNCIMAN · 2019 On our little adventure today Oscar went along to see the @vadundee

Structurally, the museum is formed from a series of curved and warping concrete walls that lock together with the floors and roof to create a rigid structural shell. We used parametric modelling to optimise the pre-cast concrete panels, while maintaining the random appearance, making their manufacture and transportation more economical. The panels are hung off the structure with a common fixing used for the variations of cladding that give the building its unique shape. Arup’s lighting team also contributed to the DBAG11 · 2019 museum’s award-winning success, with a lighting #VADundee #museum #architecture scheme that enhances the dramatic exterior and enriches the gallery spaces within. Our low-energy design minimises mechanical cooling in the museum, with ground and air source heat pumps providing direct renewable energy. For a building that is all about showcasing the best in innovation, this application of sustainable design is one of many features that makes V&A Dundee such an inspiring place.

96 SHAPING INSPIRATIONAL SPACES 97 SOUND AFFECTS Our acoustic experts worked with the performer In her performances – which combine elements and her creative team designing and developing of music, live theatre and immersive media the final chamber. Björk asked the team to – Björk pushes back the boundaries of a live evaluate a variety of shapes and materials and concert experience. As an artist she is interested consider all implications of the chamber’s form. in exploring the possibilities of the human voice, The acoustics were paramount, but so too including how environmental changes alter were audience sightlines, and the chamber’s her performance. weight, portability and durability. Being at the cutting edge of audio technology The acoustics of various designs were tested over has meant Arup’s SoundLab is utilised for a huge 10 weeks until we achieved the enveloping natural range of projects where acoustic diagnostics reverberation Björk envisaged. The final design enable optimum sound quality. When world- is octagonal to create strong reflections from renowned musician Björk was looking for many directions, with a vaulted ceiling (inspired a portable reverberation chamber for her by medieval chapels) creating a diffused and Cornucopia tour, she came to us for help. blended sound quality.

For her latest tour, she wanted to recreate the The finished chamber is constructed from intimacy of singing solo in a small acoustic space a wooden frame coated in a specialised two- while performing in large international concert component resin, a combination which produces venues. She also wanted to avoid any special- good sound, uses common building materials effects digital processing. A portable reverberation and can easily be repaired by production staff chamber was the suggested solution, but how on tour if required. do you start to create one of those? Familiar with our innovative SoundLab virtual 3D listening space, Björk asked for our advice.

“I would like to thank Arup for a divine collaboration: their acousticians helping me design my own private reverb chamber I can travel with. It has been a pleasure!”

BJÖRK Artist Portable Reverberation Chamber Björk Cornucopia Tour

98 SHAPING INSPIRATIONAL SPACES 99 NEW VIEWS AND A NEW LOOK Enhancing a world famous landmark is always an interesting challenge, particularly when the structure stands 184m tall, but that’s exactly what we’ve done in Seattle. Visitors to the recently refurbished Space Needle now enjoy an ‘elevated experience’ with unobstructed 360-degree views across the city skyline. Those with a head for heights can enjoy looking 500ft straight down to ground level through the world’s first rotating glass floor. These new sights are part of the $100m refresh for Seattle’s iconic symbol, which our multidisciplinary engineering team worked on in partnership with architect Olson Kundig. Built for the 1962 World’s Fair, the Space Needle needed a major renovation to enhance the observation experience and prepare the structure for the next 50 years of operation. We provided the behind-the-scenes engineering

while the building remained accessible to the public throughout construction. We designed a new curved stairway that visually and physically connects three public levels, to improve visitor flow and provide those unobstructed views. Structural modifications to the trusses supporting the observation deck allow step-free access to the deck for the first time and new glazed barriers now replace the wall-and-wire fence. With underfloor services no longer an option due to the glazed floor at the 500ft level, air distribution was coordinated with the sculpted ceiling. Finally, beyond enabling the views, the Arup design focused on bringing the building up to current seismic and energy code standards.

1.3 million Visitors to the Space Needle each year Space Needle Renovation Seattle, USA

100 SHAPING INSPIRATIONAL SPACES 101 102 Sustaining the resources we need SUSTAINING THERESOURCES WE NEED London, UK LONDON POWERTUNNELS sustainable living. cities enjoy the benefits of more the smallest islands tothebiggest solutions andhelping people from resilience, pioneering new Our workhasseenusimproving an increasinglyprofoundeffect. and resourcescarcity are having climate change, population growth Around theworld,issueslike 103 104 London Power Tunnels London, UK of 400kvcablesinstalled,twonewsubstations 32.5km oftunnelswillbeconstructed,180km supply toLondon.Overaneight-yearperiod, demand andtoprovideasafesecureelectricity to ‘rewirethecapital’ tomeetgrowingelectricity This £1bn NationalGridledprojectaims construction in the 1960s. electricity transmission systemsinceits is thebiggestupgradetoUK’s national The LondonPower Tunnels (LPT)Programme REWIRE OFLONDON COORDINATING THE coordinate LPT’s 13 individual projects. Programme Management Office (PMO) to as awhole. We recommended establishing a interests ofindividualprojectsnottheprogramme with thepotentialfordecisionstobemadein were significant risks to the project’s success, that withoutacentralcoordinationfunctionthere detailed validation review. Our findings recognised During LPT’s planningstagesweundertooka complex elements toworkinunison. coordination of theproject, enabling all its An importantpartof Arup’s rolewasthecentral to afurtherfoursubstations. will bebuiltandtheremajorupgrades “ on thismajorcapitalprogramme.” are beingactivelyand successfully used Power Tunnelsprocesses programme. The Management Officeforthe £1bn London has appliedtoestablishtheProgramme I valuethebestpracticeapproach Arup Programme Director, National Grid DAVID LUETCHFORD

included onothermajorNationalGridprojects. London Power Tunnels programmearenowbeing many ofthetoolsandprocessesestablishedon National Grid Board. As aresultofthissuccess, substantially under thebudgetsanctioned by the was ontracktomeetitsschedule and was and onclosingourcommission, the programme Our workontheprogramme is nowcomplete, accountability fromtheprojectmanagers. recommendations –withouttakingaway – withappropriatesupport,analysisand allows thePMOtoimplementrobustcontrols to resolvehigher-level issues. This approach meeting, bringingtogetherdecision-makers We also instigatedaclient-only‘site leads’ as theyarise. parties and setting up processestoresolveissues local operations to improve interactions between building strong relationships with contractors and across allLPT’s project strands. This entailed coordinate the complex network ofstakeholders advice to National Grid’s seniormanagement and The PMO’s primaryfunctionistoprovidestrategic

SUSTAINING THERESOURCES WE NEED 105 PIONEERING NEW ENERGY The challenge of transitioning away from undesirable fossil fuels while also maintaining secure, affordable energy requires solutions that are both effective and environmentally responsible. Green hydrogen is a potentially exciting option but, like all emerging technologies, it needs to be tested and then, to fully realise its potential, developed at scale. The Ports of Auckland Hydrogen Production and Refuelling facility is a groundbreaking project designed to help meet ambitious carbon reduction targets, and has been developed through a partnership between Ports of Auckland, Auckland Council, Auckland Transport and Kiwi Rail. Arup has been engaged by Ports of Auckland to provide technical advice for the project. The plan is to have the new facility for hydrogen fuel cell vehicles up and running at Waitemata Port by mid-2020. This will ultimately support the aim for the Port to be ‘zero carbon’ by 2040. Ports of Auckland will fund the construction of a facility which will produce hydrogen from water. The process uses electrolysis to split water into hydrogen (which is then stored for later use) and oxygen, which is released into the air. When the energy is used, the only by-product of the process is water; a virtuous circle. The Port, Auckland Transport and other transport partners will purchase hydrogen fuel cell vehicles for the project. Beyond the Ports of Auckland, the New Zealand Government is encouraging the generation and use of hydrogen use across New Zealand. There is scope for cars, trucks, trains and ferries to all run on hydrogen, with significant added benefits for the wider community in terms of improved air quality and reduced noise pollution. These benefits are set out in the Arup-authored ‘Vision for hydrogen in New Zealand’ government green paper, opened for public consultation by Hon Dr Megan Woods, Minister of Energy and Resources, in September 2019. Hydrogen Production and Refuelling Facility Auckland, New Zealand Ports of

106 SUSTAINING THE RESOURCES WE NEED 107 108 Subsea Kite Turbine System Holyhead Deep, Wales structures. Arup’s energy engineersworked Our workfocusedonthekitesystem’s base potential of slower-moving tidal streams. ‘fly’ through the water, maximising the energy Swedish companyMinesto,thesewingedturbines kite turbines.Designedandmanufacturedby One recent development is thecreation of subsea way that’s bothpredictable and affordable. best toharnessthetide’s enormouspotential in a of renewable energy. The questionhasbeenhow coastline, the UKislookingtoseainsearch As anislandnation with over 11,000 miles of FLYING UNDERTHEWAVES to the UK’s renewable fleet. technology could emerge asanewcontributor of upto80MW, raisingtheprospectthat this the possibility of installing arrays withcapacities needs of8,000households.Minestoisexploring kites, whichwouldbecapableofmeetingthe The aimistodeploya 10MW arrayofsubsea on acommercial scale. streams intopredictable, renewable electricity unique method of converting low-flow tidal of approximately 50m, demonstrating Minesto’s in theworld. The kiteturbine operates at adepth the first operational tidal kite of this size anywhere to theconcretegravitybasestructureinmid-2018, The subsea500kW kitewassuccessfullytethered Deep, 8kmoff the Welsh coast. of final siting at the test location at Holyhead 22m x 13m concrete base inthedrydock,ahead engineers oversawtheconstructionof to begin.Ournavalarchitectsandmarine verification and detailing to enable construction of concrete shell structures,weprovideddesign Utilising digital tools toevaluate the demands and carefullypositionedontheseabed. turbine, which needed to be floated out to sea with Minesto to design the first operational

SUSTAINING THERESOURCES WE NEED 109 110 City Water Resilience Approach Global to createfutureresilience. it allows them to seetheactions they needtotake would threaten their future. Moreimportantly, understand howwaterimpacts their successand global, standardised processtohelpcities better We worked withthesepartnerstocreatea Mexico City, Miami,Rotterdamand Thessaloniki. chosen: Amman, Cape Town, Hull,Manchester, group ofcity partners. Eightdiversecities were It beganwithacompetitive process toselect a develop agroundbreakingapproach. the Alliance forGlobal Water Adaptation to the UniversityofMassachusetts-Amherstand it hasseenusworkingalongsidethe World Bank, Resilience ShiftandtheRockefellerFoundation, (OECD) tohelpmeetthisneed.Fundedbythe Economic Co-operationandDevelopment Resilient CitiesandtheOrganisation for International Water Institute(SIWI), 100 developed by Arup withtheStockholm The City Water Resilience Approach was services, ismoreimportantthanever. ways toprovidesafeandaccessiblewater estimated two billion people by 2050, finding With cities worldwide expected to growbyan A MORESTABLE FUTURE POSITIVE STEPSTOWARDS People lacksafesanitation 4.2 billion from asafesource per round triptocollectwater People spendover30minutes 207 million lack safedrinkingwater People around theworld 2.2 billion

is apositivesteptowardsmorestablefuture. We believe the City Water Resilience Approach the mostpressingchallenges of moderntimes. The threats of flooding or drought are among and addtotheknowledgewearecreating. can benefit from everything we have learned introduce thisapproachtonewcities,sothey applied inCape Town andMiami. We planto the City Water Resilient Assessment Tool was interventions to enhance resilience. During 2019, catchments, andidentifythemostappropriate a numberoftoolstoassesscitiesandtheir Beyond theeightpartner cities, we’ve created that lie ahead. plans thatwillpreparethem for thechallenges stage willseethecitiesdevelopingdetailedaction planning and investment decisions. The next what theyneedtodoeffectively inform future important theirrelationshipwithwaterisand a significant step forward in recognising how cities inMarch2019. These citieshavealltaken Characterisation Reports’ fortheeightpartner We weredelighted to shareour‘City SUSTAINING THERESOURCES WE NEED

111 112 Resilience Programme Small Island Developing States plan foramoreresilient future. South ChinaSea)regions,helping communities (Atlantic, Indian Ocean,Mediterranean and across the Pacific, Caribbean and the AIMS to addressmultiple hazards. We currently work teams applying diverse skillsinsystemsthinking Our workwithSIDSseesourmultidisciplinary economic development andliving conditions. in SIDSwithrepercussionsonsocialinclusion, erratic rainfall and sea-level rises are magnified The long-termimpacts of climate change such as assets andeconomies. but specific geohazards that can threaten people, hazards like cyclones, floods and storm surges, access toresources. They facenotonly natural range insize, population, economic strength and (remote, spatially dispersed andlow-lying),SIDS Despite someobviousgeographical similarities Small are atrisk. Island Developing States (SIDS) the Caribbean, over 600million people living on the Philippines, to theatolls and archipelagos of From thedenselypopulated urban centres of to helpthemcreate greater resilience. some oftheworld’s mostvulnerablecommunities increasingly apparent,wehavebeenworkingwith With theglobalimpactofclimatechange knowledge toaddressimportantchallenges. As a firm we’ve always used our skills and BECOME CLIMATE RESILIENT HELPING SMALLISLANDS

students andthecommunity. natural disasters, andtominimise the impact on is toreducetheir exposure andvulnerability to maintenance of schoolinfrastructure. The aim the planning, design, construction and ongoing Global ProgrammeforSaferSchoolstostrengthen with countrygovernmentsandthe World Bank In Tonga, Samoaand Vanuatu we areworking Resilience Approach. the CityResilience Index andtheCity Water previous workinurbanresilience, including assessment framework. This built on our Union to develop a country-specific resilience Development Programme and theEuropean with national ministries, the UnitedNations In theDominican Republic, we worked The populationinPacific and Over half 600 million Caribbean islands lives less than 1.6km from thecoast People liveonsmallislands SUSTAINING THERESOURCES WE NEED 113 114 H7-Hybrid Timber-Concrete Building Münster, Germany SUSTAINING THERESOURCES WE NEED stores afurthertonofCO Additionally, thetimber within thebuilding ton ofcarbondioxide per cubicmetre of timber. project, we wereable to realise a savingofone or supplementing concrete with timber on this for thecolumnsalongfaçade. By replacing composite constructionwithglulamtimberused The upper floors are timber-concrete of thebuilding. to distribute the main services alongthelength in concrete. There isalsoaconcrete ‘spine’ used ground floor, along with the core, are constructed design, thebuilding’s basementcarparkand building permits. A hybridconcreteandtimber timber hybridbuildingandobtainthenecessary to demonstratethefeasibilityandsafetyofa building fortheLifecycle Tower, wewereable Having producedaneight-storeyprototype construction in thestate was three storeys. when, atthetime,maximumheightfortimber through thecriticalbuildingpermitprocess and acousticdesign. We alsotooktheproject providing structuralengineering,buildingphysics with Andreas Heupel Architects ontheproject, hybrid buildinginthestate. We collaborated and 7 for its seven floors, H7 is the highest timber Named fromtheGermanwordHolz(timber) state of NorthRhine-Westphalia. construction to theH7 project in theGerman in Austria, weappliednewapproachestotimber the designforLifecycle Tower inDornbirn Building on previous Arup researchusedin financial savings. for steel and concrete, timber can alsoprovide medium-rise construction. With risingprices being explored as analternative option for renewable buildingmaterialthatisincreasingly Timber is a carbon-neutraland 100% REACHING NEWHEIGHTS measuring 10m indiameter. This is enough to fill 262 hot air balloons, each with aconventional reinforced concrete structure. saving of262tonscarbondioxide compared Using timber on thisproject has resultedina 2 /m 3 .

115 116 Supporting diverse communities SUPPORTING DIVERSECOMMUNITIES sport oreducation. provide newopportunities through young people, to facilities that will reduce crime or supportvulnerable this year–fromprojects designed to done thatinawiderangeofways enhance their communities. We’ve the globeimprovetheir lives and helping people ineverycornerof Shaping abetterworldmeans Hong Kong,China HONG KONGCAMPUS UNIVERSITY OFCHICAGO 117 118 University of Chicago Hong Kong Campus Hong Kong, China retaining walls tofurtherstabilise the slope. while soilnailswereinstalled along withmasonry through pit-by-pit replacement with cement soil, minimise intrusion. The slopewasstrengthened piles wereusedforthebuilding foundations to 3 historic buildings, non-percussivemini- forest oftrees.Located just aboveexisting Grade up to 17m inheightthat emulate the surrounding slope, itissupportedon600mmslendercolumns the existingheritage buildings. Built over asteep ribbon profile floats above the site linking with A newthree-storey academic building with curved collaboration for theUniversityofChicago. a moderncentre of research,education and and sustainability – transforming the siteinto visual, fire safety strategy, building services geotechnical, structural,acoustic,audio- engineering services–includingcivil, Our Hong Kong and Seattle offices provided students andfaculty are addressed. ensuring theenvironmental expectations of sustainable design featuresacrossthecampus, contemporary architecture. We’ve alsoembedded heritage buildingsandcombiningthesewith seen usmarryingoldandnewbyrepurposing Working withRevery Architecture, our rolehas of MountDavis,overlooking Victoria Harbour. Campus inHongKong)issituated on theslopes The University of Chicago Francis andRose Yuen University ofChicago Academic Complex and (officially known as The Hong Kong Jockey Club The University of Chicago Hong KongCampus MARRYING OLDANDNEW provides afocalpointforthebuilding Age oftheDelonix regia tree which 75 years Harbour sideofVictoria western by theBritishArmytodefend Period buildingwasinitiallybuilt 1930s SUPPORTING DIVERSECOMMUNITIES demand-driven fresh airsupplysystem. controls, increased fresh air flow rate and a lighting power density, daylight responsive conditioning systemwithheatrecovery, reduced performance façade, high-efficiency air The sustainable features include a high- the olderbuilding’s historiccharacter. sustainable technology withoutcompromising buildings. This involvedapplyingcurrent performance withinboththenewandexisting architect andcontractortoenhanceenvironmental Our building services team worked withthe the structural modifications. importance retained andprotected during the site, with elements of significant historic to twooftheexisting heritage buildings on Alterations and extensionswerecarried out 119 120 Women’s Safer City Project Honiara, Solomon Islands inspired two Arup members to combine A chanceworkshopmeeting in London DESIGNING OUTCRIME in theirowncity. decision-making processes aroundtheirsafety how youngwomenfelt excluded from the 16of to31 yearolds,allowing us tounderstand Engagement. We workedcloselywithagroup Plan International Australia and Arup Community in-practice application thankstofundingfrom Honiara in the Solomon Islands became the first existing ‘Safer Cities for Girls’ initiative. who askedustopioneertheapproach for their women. ButitwasPlanInternational Australia and informalsettlementsforchildrenyoung wanted toseesaferspacesinrefugee camps from Arup InternationalDevelopmentinSydney and Riskteam in Singapore and LukeMillar Alice Vincent from ourResilience, Security design approach. forces anddeviseagroundbreaking security “ front andcentre,butoften aren’t.” on accessingthecitysafely shouldbe for youngwomenwhose pointsofview design principlesandputsthemtowork This worktakesprovenurbansafety Project Manager, Arup International Development LUKE MILLAR

young womenthemselves. We seerealpotential with therecommendations that came from the These twomethodologies meshed really well International Australia. developed by Arup andtheNGO,Plan Child-Centred Urban Resilience Framework through EnvironmentalDesign)withthe the securitydesignapproach(CrimePrevention This project is the first of its kind to combine areas, tohelpcrowdoutnight-time drinking. Gardens thatincludes playgrounds andleisure and amanagement model for thecity Botanical creates a sharedspaceforformerantagonists, plan, amixed-usepoliceandsportsbuildingthat community-developed and-ownedstreetlighting Main outputsincluded recommendations fora of thedecision-making process. approach put theyoungwomenatheart workable solutions. This inclusive, empowering and NGOs, to identify problems and find alongside representatives from city government It sawthewomenthemselves working urban development workinthefuture. in usingthisapproach for morechild-centred

SUPPORTING DIVERSECOMMUNITIES 121 KEEPING WATER FLOWING With mobile digital technology becoming more widely available across the developing world, the ‘WaterUp’ programme puts knowledge and skills directly in the hands of those most affected by the impacts of climate change and water scarcity. Alongside the charity Flow Partnership, we are working on a global initiative that is using educational videos to enable rural communities around the world to utilise traditional and sustainable water management techniques. The ultimate aim of WaterUp is to ‘upskill’ communities so that they are empowered to reap the rewards of improved water management from a health and economic viewpoint. Initial development has been based in the Rajasthan region of India, which covers 10% of the country’s area and yet has only 1% of India’s water resources. As part of our community engagement programme, working with the Flow Partnership, we have been investigating, recording and modelling successful examples of traditional rainwater-harvesting techniques. As part of the project, the charity and their partners have already implemented two new water management programmes, using earthen check dams and overflow structures, that will

benefit 30,000 people. Informed by this research, the language-neutral and universally applicable educational videos will include graphical representations, animations and films. They will be disseminated around the world through a global ‘Water School’ app, giving communities direct access to the knowledge they need. Research has shown that this kind of community-based, ‘bottom-up’ approach to water management is one of the most effective and robust ways to keep water flowing. WaterUp Programme WaterUp Rajasthan, India and Global

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MOKLI Help Finder Berlin, Germany without needing a credit card orabankaccount. in need,givingthem access totheseservices hot showersorabedatlocalhostel–withusers earmarked for specific purposes – such as meals, This newfeature will match cash donations the project. for MOKLI significantly expands the scope of The planned roll-out of adigital wallet feature basic servicestheyneed. Finder appallowsthemtoquicklylocatethe smartphone technology, theMOKLI Help of homelessyoungpeoplehaveaccessto With researchshowingthat the vastmajority innovative technology tounlocktheproblem. charity KARUNA Sozialgenossenschaftuses or creditscards.OurworkwithBerlin-based and teenagers who rarelyhaveaccesstobanks people. That’s evenmorethecaseforchildren or medical services is difficult for all homeless Accessing basicserviceslike food, shelter HOMELESS YOUNGSTERS BLOCKCHAIN FUNDINGFOR

funding forthebasicservicestheyurgently need. people in Berlin, providing secure,easy-to-access it willmakeabigdifference to thelivesofyoung key tosocial inclusion, KARUNA and Arup hope at thestartof2020. With economic inclusion the The digitalwalletfeatureisexpectedtolaunch financed through the Challenge prize money. of theBlockchaindonationfunctionalityhasbeen Google.org Impact Challenge, the development As oneofthewinningprojects from the2018 decentralised network. them indigitalledgersandstoringa and transparentway. This involvesrecording that thesecashlesstransactionsoperateinasecure been toutilise Blockchain technology to ensure As digitalconsultants,ourroleontheprojecthas SUPPORTING DIVERSECOMMUNITIES smartphone withthem environment taketheir flee from theirhome Of younghomelesswho 80% using theapp offered throughout Germany Emergency aidfacilitiesare 3,500 have nopermanentresidence Young peopleinGermany 37,000 125 126 Flood Resilient Shelter Guide Pakistan environmental impact. comfort, lighting levels, carbon footprint and performance. We considered factors like cost, focused on flood resilience and structural and tested24full-scale wall panels.Ourstudy out 800 field surveys, conducted desk studies To assessandimproveshelterdesign,wecarried answered thisquestion. Department for International Development has Organization for Migration Pakistan andtheUK affordability. OurresearchfortheInternational materials providedthebestmixofrobustnessand tight budgets, itwasunclear which designsand With limited technical guidance and extremely many otherpeople have built their own. shelters fortheverypooresthouseholds,while response, aidorganisations have built 200,000 damaging or destroying2.5million homes. In Pakistan hasaffected 35millionpeople– Since 2010, extreme flooding in southern SHAPING BETTERSHELTERS

are arrivingwithincreasing frequency. in apartoftheworldwherenatural disasters to construct sustainable, flood-resilient shelters This guideempowersagencies and communities shelter designs andadecision-making tool. based PakistanShelterGuidewithbest-practice Using these findings, we created the evidence- be easilyrepaired by thehomeowner. brick kilns. What’s more,it’s cheaper and can doesn’t require trees tobecutdownfuelthe less embodiedcarbonthanabrickshelter, and This ‘improvedearth’ optionalso has85% as those made of fired bricks. low-to-medium scale flooding at least as well with alittle Portlandcement or lime can resist We foundsheltersmadefromearth mixed Homes destroyed 2.5 million Pakistan in southern People affected byflooding 35 million poorest households Shelters builttohousethe 200,000

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Pan American & Parapan Games Lima, Peru SUPPORTING DIVERSECOMMUNITIES ensuring theirlong-term viability. to be constructed with an in-built flexibility and was animportant factor here,allowing venues legacy. The useofdigitaldesigntechnology ensured a confident approach towards long-term Sharing thelessonslearned from Londonalso working withinimmovable timeframes. complex taskofmanagingmultiplestakeholders crucial in thisrespect, particularly with the 2012 SummerOlympicsandParalympics was extensive experience working ontheLondon longer-term benefits for Lima’s citizens. Our create both world-classsportsfacilities and Across thewholeproject Arup’s goalwasto and spectators alike. to createworld-classfacilities for participants audience engagement, thegoalthroughoutwas times, to advisingonacurvedstandenhance barrier that helpssprintersachieve their best computational fluid dynamics to design a wind for useduringandafterthegames.Fromusing others, weensuredallthevenueswereoptimised Working closely with Pattern Architects and 14 newsportsvenuesandthe Athletes’ Village. work onplanning and supportingthedesignof over 50 Arup specialists from aroundtheworld government-to-government agreement. This saw Arup’s workontheproject was basedonaunique As acoremember of theUKDelivery Team, sound governance. changes –promoting equality, respect and and accelerate economic growth andsocietal opportunity totransformitssportsinfrastructure, Hosting theGamesoffered Peruahuge the largest sportingevent ever heldinthecountry. American Games inLima, Peru. The Gameswere competed inthePan American andParapan In 2019,41 over6,500 athletesfrom countries SHAPING ALASTINGLEGACY

129 130 Image credits ©alesmishima /Instagram ©alesmishima Yard, p59 Drops Coal /Instagram ©blissfullychris_ Yard, p59 Drops Coal Sturrock ©John Yard, p58 Drops Coal ©Hufton+Crow Yard, p56 Drops Coal Hayes ©Luke Yard, p54–55 Drops Coal ©SydkystDanmark Tower, Cover Forest PROJECTS BOOK 2 ©Arup p47 training, Micro-grid ©Caitlin Mills p46 p44, Gulliver, Stephanie ©TMRW p40 UN17 Village, Bush ©Sam p41 p39, More, &Elliott Guariento Nicolo ©Arup p34 School, Design Pickles ©Mike Biao Lu, p32, p35 p32, Lu, Biao ©Arup p28 Management, Flood Natural Bush ©Sam p27, p29 Lende, Karoline ©Arup p22 Library, Arup Bush ©Sam p23 p20, Imade, Daniel ©Max Dupain p16–17 Arup, Ove Sir Hayes ©Luke Yard, p13 Drops Coal ©Julian Love p10 Board, Group ©SydkystDanmark Tower,Forest p9 Lehoux ©Nic p8 Needle, Space Grid ©National p7 Tunnels, Power London Photography Lam ©Marcel p6 Mactan-Cebu, Bush ©Sam p4 Belfield, Alan ©Studio Hollenstein Cover Library, Square Green PEOPLE BOOK 1

©dbag11 /Instagram p98 V&A Dundee, ©chloerunciman / Instagram p98 V&A Dundee, ©Hufton+Crow p99 p96, V&A Dundee, ©Arup p94 M+ Museum, /Instagram ©arbieque p93 Library, Square Green /Instagram ©kimmin85 p93 Library, Square Green ©Carl Drury p92 Library, Square Green of Sydney ©City p90 Library, Square Green ©SydkystDanmark p88 Tower,Forest p86–87, Photography Jagger ©Warren p84 Crossing, Pedestrian ISEC Photography Nye ©John p83 Mactan-Cebu, /HS2 ©Arup p80 (HS2), Stations Speed High /Getty ©Hershin p78 Upgrade, Freeway Monash /COAST Hjortshøj ©Rasmus p77 Cityringen, Soh ©Darren p74 Airport, Changi Jewel ©Arup p72–73 Airport, Changi Jewel Photography Lam ©Marcel Technology, p70 Building Smart Neuron /Instagram ©MHLD_NYC p69 Carve, Solar /Instagram ©focchigroup p69 Carve, Solar Gang /Studio Lehoux ©Nic p68 Carve, Solar ©Arup p66 Carve, Solar ©Absent Matter Smakkelaarspark, p65 /Instagram ©nopedial p63 Headquarters, Resources China ©x.x.x.i.n.n.n / Instagram p63 Headquarters, Resources China ©Shots Around Headquarters, p60, p62 Resources China

biodegradable and recyclable. and biodegradable completely It is Fedrigoni. by paper free chlorine and acid- an White, Premium X-Per on printed was publication This Press. Kingsbury by Printed opx.studio by Designed Arup. by published and document isThis produced Credits permission. prior without prohibited part or whole in Reproduction reserved. rights All 2019 © Arup (0)20 7636+44 1531 [email protected] Officer Marketing Chief Emara Klaus Karim INFORMATION FURTHER 2019 ©Lima p130 games, PanAm ©Arup p129 Guide, Shelter Resilient Flood ©Karuna p126 Finder, Help MOKLI /Getty Inc ©Pixelchrome p124 WaterUp, Australia International ©Plan p123 Project, Women’s City Safer Inc Revery Architecture / Peter ©Ema p120 p118–119, Campus, Kong Hong of Chicago University Rossmann /Ulrich ©Arup p116 H7, ©Arup p115 Programme, Resilience SIDS /Pixabay Ang ©Sharon p112 Approach, Resilience Water City ©Minesto p111 Kite, Subsea /Shutterstock Maslanka ©Milosz Refuelling Facility, p108 and Production Hydrogen /Arup Graham ©Thomas 107 p104–105, Tunnels, Power London Lehoux ©Nic p102 Needle, Space Felipe ©Santiago p101 Chamber, Reverberation Björk

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