TALKING

POINT November 2012

Inject even more into patient care – have your flu vaccination today! Talking Point is your magazine and it is only as good as you make it. Ideas and stories or suggestions to Maternity staff get their jab from flu champion Lynn Young who vaccinated hundreds of staff make Talking Point in the first week even better are always welcome. Please send your ideas to: Inject even more The editor - Lesley Connor Public relations into patient care South Tees Hospitals NHS Foundation Trust EVERYONE at the trust is being give you the flu and while some people may The James Cook urged to join the fight against flu experience mild fever up to 48 hours after University Hospital having the jab as their immune system The Murray Building this winter with the start of the staff responds to the vaccine, this is not flu. Our Marton Road vaccination programme. target this year is 70% of healthcare workers MIDDLESBROUGH and their support staff. Last year we achieved While frontline health workers will be given TS4 3BW 50.8% against a target of 60%. priority, everyone at the trust – including Extension: 55900 volunteers and students – will be encouraged Kimberley McCabe, hearing aid technician Email: lesley.connor@ to have the flu vaccine to ensure they are who is six months pregnant, was keen to have stees.nhs.uk protected before it’s too late. the injection. She said: “I’d never bothered with the flu jab before but as I’m now You can also contact Occupational health nurses and trained pregnant I wanted to protect myself and my the public relations flu champions have begun the campaign baby, as well as my other colleagues.” team on 01642 to vaccinate over 5000 frontline healthcare 854343, extension workers and their support staff since The campaign got off to a great start with 54343 JCUH or email late September. public.relations@ 3253 (42.2%) of healthcare workers vaccinated in the first three weeks stees.nhs.uk Pam McCourt occupational health manager said: “We hope staff will take the Talking Point This included the following uptake opportunity to be vaccinated early in the is written and by staff group: campaign as it takes 10 to 14 days to develop illustrated by the Doctors – 53.2% your body’s immunity to flu vaccine, so don’t Nurses, midwives and health public relations team leave it to chance.” and designed by visitors – 37.3% Octagon Marketing Acting chief executive Tricia Hart said: All other professionally qualified clinical Company Ltd. “As an organisation we do have a duty to staff – 44.2% ensure all of our staff and volunteers, who Support to clinical staff – 43.5% have a direct role in caring for patients, are So let’s take the challenge and increase the offered this vaccination. Octagon Marketing trust uptake even more this year. Company Ltd specialise “By getting it, not only are you protecting If staff have any questions or queries in in gaining advertising yourself but also your families, your patients relation to the flu vaccination or where you support for magazines and the NHS services you provide.” so Talking Point is now can get your flu vaccination contact the produced, packaged, Staff are reminded that the vaccine does not occupational health department on extension distributed and carry any live virus, which means it cannot 52482 at James Cook. delivered at a minimal cost to the trust. Front page picture: Hearing aid technician Kimberley McCabe, who is six months pregnant, gets her flu jab from Eileen Tilley, occupational health nurse

2 Fourth catheter lab open THE FOURTH cardiac – transcatheter aortic valve catheter lab has implantation – an advanced procedure in which a team of opened at James Cook specially trained consultants providing state-of-the- replace narrowed heart art facilities for local valves without the need for heart patients. open-heart surgery. More floor space allows greater An examination room fitted flexibility during procedures with diagnostic imaging for the surgical and equipment to support the cardiology teams involved. catheterisation procedure, the fourth lab, which cost Specialist x-ray equipment approximately £2M to fit in the lab has excellent and equip will help ensure image quality and lower patients are treated more radiation dose saving quickly and their hospital features benefiting patients stay is reduced. and staff. Extra monitors and theatre lighting allow The new lab is specifically improved visibility for all the designed for TAVI procedures medical team. Cameras can also be installed in the lights Top team: Fourth cardiac catheter lab staff to record what the surgeon sees during The first patient to use what the results would be, a procedure the new facility was but everything was fine and which can Carole Harris, 69, former went to plan. All the hospital be used for nurse from Guisborough staff were lovely, top class teaching and who had a coronary and they looked after me education angiogram on 31 May 2012. very well.” purposes She said: “My treatment at Dr Andrew Sutton, consultant in future. James Cook was excellent, I cardiologist, said: “We are could not fault it. delighted with the success of our fourth catheter lab “I found out I was going and 300 patients have had to be the first patient to procedures carried out in Consultant have my angiogram in it so far. cardiologist Dr the new lab when I Richard Wright was waiting on the “We are continuing to with first patient ward, so it was a bit of improve and develop our Carole Harris in the a surprise. service to ensure patients are fourth cath lab at benefiting from the latest James Cook “I was a bit nervous and technology and the trust is at wondering about what the forefront of developing was going to happen and heart services.” Heart rhythm

NOTHING is too small when it left, and assistant practitioner comes to enhancing patient Joanne Ingledew. comforts while they are in Dr Davies said: “The heart fund has James Cook. not only spent large amounts such That’s the view of Dr Adrian Davies, as £140,000 on vital equipment for chair of South Cleveland Heart the new fourth catheter lab, but this South Cleveland Heart Fund has also Fund, who is shown handing over £60 sound system will enable patients generously provided a television an iPod-compatible sound system to play their favourite music while for the cardiac investigation unit’s to staff nurse Sian Davies-Wilson, undergoing their procedure.” waiting room.

3 Stoptober success THE stop smoking team took to the streets to urge smokers to join the tens of thousands of people taking part in Stoptober - the nation’s biggest ever stop smoking drive. Roadshows were held in Redcar, Middlesbrough and Guisborough with stop smoking advisors from the trust’s health improvement team on hand to offer support and advice. Event organiser Claire Moore said: “Stoptober certainly boosted the number of people coming for appointments with our stop smoking advisors. A lot of people saw the TV adverts or our street events.” Research shows those who stop smoking for 28 days are five times more likely to stay smokefree. Ailsa Rutter, director of Fresh, said: “Most people who smoke begin as children and go on to regret ever starting. Most would love to be rid of tobacco for the sake of their health, for their children and to have more money in their pocket. “People don’t always find quitting “Contact that easy, even though some your local stop smokers do manage it first time. But people can make the process easier smoking service by using a friendly and free NHS and boost your Stop Smoking Service, which boosts your chances of stopping for good.” chances of To find your local stop smoking stopping for service visit www.southtees.nhs.uk/ good.” services/health-improvement/stop- smoking or call 01287 284487.

Your opinions matter EVERY year the trust takes part in the NHS national staff survey because we are keen to learn of your views regarding your employment experience around a number of key areas including your personal development, your job, your health, wellbeing and safety for example. We are now a month into the survey having gone out to all staff. If you haven’t sent your survey back yet, its takes about 20 minutes to complete and is important to return so we can IWL leads from across the trust ahead of one of their meetings get your feedback to not only improve your experience and

4 Family planning made easier A GROUNDBREAKING new service for couples looking for a permanent method of birth control, as their families are complete - and for women where childbirth presents a risk - is soon to be provided at the Friarage Hospital. The ESSURE permanent birth control system manufactured by Conceptus is a minimally invasive technique designed to provide a non-surgical alternative for women seeking sterilisation which involves no anaesthesia, no cutting and just a simple 10-minute process (average time). (left to right) Nicola Child, clinical trainer Conceptus, Jo Stracey obstetrics and gynaecology outpatients department manager Friarage, Deborah Travis sonographer, Chris Coates nurse Two consultant led outpatient clinics a hysteroscopist, Nicola Pearson, Dr Suzie Peatman and Jane Shaw pre-assessment sister month are planned at the Friarage and currently over 25 women are waiting for admission for an operation to have their undertaken as an outpatient procedure, the new procedure. ‘tubes tied’. meaning women can resume their normal The quick and convenient method of A doctor uses a hysteroscope - a narrow activities quickly.” female sterilisation is 99.83% effective telescope - to insert two soft and flexible Nicola Pearson was the first patient to based on five years of follow up with inserts into each fallopian tube and tissue have the procedure at the Friarage. zero pregnancies reported in clinical develops around the inserts closing the Following the birth of son, Noah, Nicola, trials. Before Essure women opting fallopian tubes. 37, from Middlesbrough, had heart and for sterilisation would need a day case A confirmation test is taken three months other medical problems leaving her after the procedure to confirm the at high risk for a general anaesthetic device is in the correct position and been procedure. She decided she did not successfully implanted. During this time, want any more babies as it would be couples must continue to use alternative too dangerous for her and the Essure methods of contraception. procedure was the perfect solution. Dr Suzie Peatman, consultant obstetrician She said: “The whole experience has been and gynaecologist, said: “We are very positive for me. The treatment was delighted to be offering this service at very quick and convenient, though a little the Friarage for local women. embarrassing. I am glad I did not have “I think it’s very important that women to have surgery and it only took an hour, make choices for themselves and we from start to finish, and I was home again. finally have a technique comparable “With my health problems it was the most (left to right) Dr Suzie Peatman, Chris Coates, in simplicity, accessibility, and safety to suitable treatment for me and I was soon nurse hysteroscopist, and Nicola Pearson vasectomy in men. The procedure is back to normal. I would recommend it.” satisfaction at work but to also improve the quality and action plans which act upon key themes pertinent to your work experience of our patients’ journeys whether that be as an area and these are developed by your IWL leads, divisional inpatient, outpatient or within their own home. manager and chief of service. Thank you for your on-going feedback and commitment Your improving working lives (IWL) lead plays a key role in the to completing the staff survey. For those of you who representation of IWL issues within your work area and across haven’t completed a staff survey before, which could be for the trust and they attend bi-monthly meetings which have the various reasons including not being randomly selected by purpose of ensuring development and progress against the Capita last year as part of the sample survey, you are new themes of the staff survey. If you don’t know who your IWL to the trust, or because you decided last year not to fill one lead is then go to the IWL page on the trust intranet or contact out, then please take this opportunity to provide us with human resources on extension 54805 JCUH. your personal views and opinions of your work experience, We are aiming high and would love to see all divisions and job satisfaction and work environment, whether this be directorates achieve a response rate of over 90%. The latest you negative or positive. can return your survey to Capita is the 3 December 2012. We All staff feedback is extremely valuable and the results of the will keep you updated on how each division and directorate are staff survey are used by each division and directorate to develop doing on their response rates.

5 Cancer strategy outlines improvements for patients THE trust’s cancer strategy has now been operational for 18 months and great progress has been made in all areas of patient care. The critical care team’s World Sepsis Day event at James Cook Key to the strategy is the vision of a world-class cancer centre that: • Is patient focused Stop sepsis save lives • Is a first choice provider for patients and carers CRITICAL care staff staff suspects sepsis they have a new pre-hospital and • Has outcomes which are have stepped up the to screen the patient. community hospital sepsis best in class nationally screening tool as part of a and internationally fight against sepsis by “Sepsis is a medical regional initiative to increase • Is an employer of choice emergency and it’s crucial providing every ward survival rates. for oncology expertise in with its own sepsis box. that the public and healthcare professionals recognise Medical director Rob Wilson Launched to mark World the symptoms and access added: “I think the clinical Sepsis Day, the boxes contain treatment straight away. evidence is indisputable. everything needed to deliver Early and evidenced based “For every hour delayed six crucial steps – known as intervention saves lives giving antibiotics the patient the sepsis six - to patients in sepsis.” within an hour of staff survival rate decreases by identifying the deadly disease. around 7%. What is sepsis? These lifesaving steps “Sepsis causes more deaths each year than prostate Sepsis arises when the body’s include giving intravenous response to an infection antibiotics and oxygen and cancer, breast cancer and damages its own tissues and taking blood tests. HIV combined but rapid intervention can reduce the organs. It can lead to shock, Despite advances in modern risk of death by as much as multiple organ failure and medicine sepsis remains the 50% which is why we are death, especially if it’s not biggest cause of death from trying to raise awareness of treated quickly. infection – every few seconds, this disease.” someone in the world dies Signs and South Tees rated highly as cancer patients share their experiences of sepsis. Sepsis boxes have been given to wards at James Cook and symptoms Critical care consultant, Dr CANCER patients have, the Friarage as well as urgent Isabel Gonzalez said: “Early If you feel ‘severely sick’, ‘that again, shared their care units. identification and treatment something is wrong’, or ‘you experiences of the care is key. As soon as a member of The trust is also launching are not yourself’, and you and treatment they have a suspected/diagnosed received at South Tees infection or you show any of the following symptoms, you with 90% rating it as should suspect sepsis: excellent or very good. • Weakness More than 800 patients • Loss of appetite took part in the National • Fever and chills Cancer Patient Experience • Confusion and lethargy Survey for 2011, which sets out a roadmap for • Thirst how the NHS can meet • Signs of worsening organ their needs. function such as: - Difficult or rapid breathing The trust was one of 158 - Rapid heart rate trusts who took part in the Critical care’s Carol Catterick helps deliver the sepsis boxes to - Low blood pressure survey and of the 1,250 wards at the Friarage - Low urine output 6 Cancer strategy outlines improvements for patients all disciplines • Significant improvement in • Academic services which are core membership of most internationally respected MDTs ensuring the care of • Maximises the use of resources all patients with cancer is formally reviewed by a Talking Point details some of the specialist team as outlined in key areas of improvement made the NHS Cancer Plan to date: • Promotion of good working • A dedicated head and neck relationships between MDT ward - ward 35 at James Cook coordinators and specialist - for the locality and specialist nurses enhancing their job multidisciplinary team (MDT). satisfaction and quality of life All patients needing inpatient • An active patient and carer Staff from ward 35, head and neck ward with deputy cancer surgery for head and neck group has been developed services manager, Janice Worton (left) cancer are now nursed on ward which is used as an example 35 and admission is through an of good practice by North East and the group has played a key in November. This will ensure operational policy Cancer Network. The group part in the implementation of facilities are available to see the survivorship market place provides support, advice and and speak to members of the event being in November experience to the network site- MDTs who are off site and • Assessment bay - ward 14 specific groups, peer review share information with them at James Cook - developed and the MDTs. It has hosted with funding from Macmillan Louise Shutt, cancer services visiting members of staff to ensure patients are seen, manager, said: “The cancer from other hospitals treated and cared for in the strategy has seven main work throughout the most appropriate setting. streams with clinical and Mr Viswanath, network to share This service offers swift management leads identified lead cancer clinician, best practice. advice to all health care for each one. It is an ambitious Ingrid Walker, deputy Good progress professionals who need an strategy with a vision to deliver director performance has been made opinion from oncology world-class services and everyone management, Louise with nutrition, • The project for full replacement involved has worked tirelessly to Shutt and Nicky food and car of old video conferencing ensure it delivers improvements Hand, cancer parking issues technology will be completed for our patients. lead nurse

South Tees rated highly as cancer patients share their experiences eligible patients who received written information The survey revealed that • Families not given enough a questionnaire, 823 filled it there are some key areas information to help care • 94% said they were listened in – a 71% response rate. for development and to carefully by their at home improvement which included: In the survey, patients were specialist nurse Cancer lead nurse Nicky Hand asked to rate their whole • 90% commented that • Patients felt that they said: “Providing effective experience – from seeing their admission date was were not given a choice cancer care isn’t just about their GP and having not changed of different treatments clinical evidence, we must diagnostic tests, through to consider to the care and treatment • 84% said they had also listen and learn from they received in hospital, confidence and trust in • That cancer research people affected by cancer access to staff, the quality of the doctor who was trials were not discussed as this will help us to shape information given and the treating them with patients local services and, hopefully, discussion and inclusion into improve outcomes. • 84% of nurses did not talk • Patients would have liked clinical research trials. in front of the patient as if more time with their “The cancer services team is The key local findings and they were not there treating physician now going through the report comments included: • 92% said they always • Patients could not always in detail and will work with • 83% of patients felt that had enough privacy when contact their specialist nurse the clinical teams to improve they were given enough being examined when they needed to for next year.”

7 British Empire Medal for Carol Carol with Lord to GPs working for Carol said: “I was CAROL McGee has been Crathorne, Northallerton Health Services and absolutely thrilled to awarded a British Empire Queen’s Lord covering a lot of the area. get this award, but Lieutenant Medal (BEM) in the Queen’s very shocked. It is for North birthday honours list for Carol has served Bilsdale for many an honour and I am services to Bilsdale. years as parish councillor and plays a delighted to accept it major role in the local community. on behalf of Bilsdale.” Carol was team leader in community services in Hambleton and She produces the Bilsdale Beacon Richmondshire managing a range newsletter keeping local people up of community services, including to date with what is happening in district nursing, falls, continence the area and is a former foundation and lymphoedema, before retiring governor of Chop Gate Church of in February. School appointed by the Diocese of York. She started nursing at what was Hemlington Hospital in A churchwarden of St Hilda’s Church 1972 completing her training in since 1989, she has also been a Middlesbrough before getting her member of Stokesley Deanery Synod dream job as district nursing sister for a lot of years and previously and community midwife attached served on the pastoral committee. Trust to capture ‘real-time’ patient stories to improve services

A NEW project capturing real- improvement plans drawn up The project was one of only time patient experiences in and tracked based on the nine successful bids, from insights in the video. 140 across the country, hospital wards and departments “This isn’t to receive funding It is hoped the ideas – and reviewing their feedback from the NHS Patient and lessons learned about tick Feedback Challenge directly with the teams involved will not only be shared box exercises fund, which is designed in their care - will soon be with colleagues in but proper to find and spread great the organisation but underway at South Tees. approaches which use also lead to wider engagement.” The trust, in partnership with feedback form patients improvements and change King’s College Hospital in London to improve services. across the NHS. and University Hospitals of South The fund is managed by Manchester, has received over Assistant director of nursing/ the NHS Institute for Innovation £100,000 of national funding to children’s champion Alison Smith said: and Improvement and funded by the film patients talking about their “This is a great opportunity for us to see Department of Health and the final experiences of care. the work that goes on through the lens projects have to be completed by the of people who actually use our services Their stories will then be shown to end of March 2013. – whether that’s on a ward or in an – and discussed with – the clinical outpatient clinic. Already, two areas have been identified teams looking after them and to take part in the initiative at South “Not only will it be of use to the teams Tees – the orthodontic outpatient directly involved in the patient’s care, it department (from a young patient’s will be shared with other services and viewpoint) and capturing the staff at all levels, as well as the Board, so experiences of a group of patients that we routinely focus on listening to with COPD – chronic obstructive – and acting on – patient feedback and pulmonary disease – in both acute and make changes to our services. community settings. “This isn’t about tick box exercises For more information about the project but proper engagement – starting please contact Alison Smith by email with the patient telling us what matters at [email protected] or on most to them.” extensions 64629 or 55781. 8 Red tabards – keep patients safe SOUTH Tees is committed to and the nurse’s experience. Wearing patient safety and developing the red tabard reduces interruptions innovative ways to improve and distractions and allows nurses to concentrate more easily and focus on safety, patient experience patients’ needs and providing the help and outcomes. and advice they need to take their medications safely and effectively. Red tabards have been piloted on the acute stroke unit, ward 28 at James Other ward staff are always available Cook and Ainderby ward at the Friarage on the ward to care for the other aimed at improving the safety of patients and to answer queries and Olympic medicines administration and reducing the tabards are not about limiting the the risk of drug errors. unique relationship nurses have with winner A ward from each division was also their patients. involved in the pilot and the women A safeguard aimed at raising the WHILE the world’s top and children division has used them on importance of nurses being able ward 17 at James Cook for three years. athletes fought it out for a to administer medicines in a safe place on the podium acting environment. They also assure patients The red tabard is worn over the chief executive Tricia Hart registered nurses uniform during every the most important aspects of their drug round alerting patients, visitors care are being delivered to the highest set an Olympic challenge of and other staff on the ward the nurse is possible safety standards. her own on the trust blog. administering medicines and should not Ward manager, Joanne Elliott, said: Tricia promised a bottle of be disturbed unnecessarily. “We are committed to doing the very champagne to the first person to Drug rounds can be complex and vary best for our patients and to keep them correctly guess how many medals due to the type of medicines involved safe and this is a small change which team GB would get their hands can have a huge benefit. on at London 2012. “The red tabard increases everyone’s The closest person to the winning awareness of the importance of nurses total was cancer information being able to administer medications support officer Mark safely and ultimately reduces the Williams who guessed 47 potential for medication errors.” medals compared to the actual tally of 65. Following the successful pilot, the red tabard scheme is being rolled out across The blog, which can the trust’s hospitals. be accessed via the trust intranet and the community portal, continues to prove popular with more than139,541 hits since its launch last year. Recent topics have ranged from the possibility of creating an internet café to staff views on new uniforms.

Registered nurse, Susan McCann on the medication round on ward 28, James Cook 9 Why Brian regrets his ‘six-minute holidays’ BRIAN Echlin loved to feel the being image-conscious is part and rays on his skin, anywhere, parcel of the job. Before I was anytime. Holiday beaches, diagnosed with the BCCs, every day during my lunch break I’d nip over apartment balconies, beside the road and have six minutes in the hotel pool and regular a tanning booth, but now, after ‘six minute holidays’ in seeing that I was ‘overdosing’ my tanning booths. skin to radiation, I regret the frequency of my visits. Then in 2007, after being referred to the specialist skin service for opinion on two Brian, who used to be a scabs on his chest, came a shock. They hairdresser and even moved to were basal-cell carcinomas (BCCs) – the Spain for a six-month period most common skin cancer. because of his desire to be in sunshine, said: “Now, Brian, 46, from Wynyard, said: “I’ve I’m so much more careful Brian Echlin always loved being in sunshine, ever about looking after my receives since I was a small child. I can remember skin. When on holidays I treatment at the the days back in the summers during the always apply sun-cream One Life centre in Middlesbrough 70s when I’d be down on the beach with and wear T-shirts. my parents, but I can never remember “Over the past four and a having sun-cream on. half years I’ve been treated for on their skin that wasn’t a result of a “There were loads of times when I had 12 BCCs and now I have regular three- recent cut to visit your GP and if you the calamine lotion on to cool down the monthly check-ups. I’ve seen first-hand are referred to the specialist skin sunburn. As I’ve grown through life, I’ve the damage excessive radiation can service at the One Life centre in lived for hot holidays and felt happy at cause. It was a big shock when I was first Middlesbrough you’ll find an amazing having a healthy tan.” told, but thankfully for me they were group of friendly staff. I can’t fault found in time. The menswear manager at fashion store their fantastic support and advice and Psyche, added: “In this line of work, “I would urge anyone who has a scab the doctors are brilliant.” Sue eyes retirement FRIENDS and her job. She said: “The sustained relationships working with such a colleagues of best parts were building with regular patients and great team.” Sue O’Higgins Sue added that she is wished her well on looking forward to enjoying her retirement. retirement and has no major plans for her time, Sue, a specialist nurse in although at her retirement glaucoma, had worked for lunch her colleagues kept the trust for over 20 years, teasing her about getting having started her career in a dog. the eye theatre in the North Riding Infirmary. After six Jeanne Middleton, sister in years in the theatre she ophthalmology outpatients, specialised in the treatment said: “Sue is an absolutely of glaucoma. lovely person, very Sue, who with her husband conscientious, polite and a Dermot also offer respite true professional. We wish care to foster families, Sister Jeanne Middleton presents Sue with flowers watched her well, but will miss her says she thoroughly loved by her colleagues very much.”

10 Academy for Healthcare Science launched at House of Lords THE trust’s director wide and varied aspects of of medical physics healthcare science. has helped launch “Healthcare scientists have the Academy for the ability to make significant improvements to health and Healthcare Science - to innovate and to develop a new organisation high quality research. I am working for the benefit sure the academy can get of healthcare scientists that message out to a wider audience.” across the UK. The academy has been Dr Iain Chambers is also the operating in shadow form chairman of the Association since March 2011 with Dr of Clinical Scientists and it Chambers as chairman. was through this role he (from left to right) Dr Iain Chambers, Earl of Lindsay, Sir Duncan was asked to help set up He recently handed over the Nichol, chair of the Academy for Healthcare Scientist, Professor Sue Hill, chief scientific officer and Derek Bishop, president of the academy. reins to Sir Duncan Nichol who said: “We look forward the Institute of Biomedical Science He said: “The academy has to rolling out our products a wonderful opportunity to and services which will working in UK healthcare, representative voice of this provide a voice for all the prove essential to scientists and to strengthening the crucial part of the NHS.” Jo becomes second woman with multiple sclerosis to swim channel A SENIOR biomedical scientist joined five other swimmers to complete weather, and that was very good. the gruelling 22-mile crossing from has become the second woman “It’s amazing to be able to say I’m the Dover to Calais. with multiple sclerosis (MS) ever only the second woman with MS ever to swim the English Channel. The team faced giant jellyfish, an irate to complete the challenge. We are the spear-fisherman and strong currents sixth fastest team this year and probably Johanna (Jo) Barkwith, who works in the which meant the distance swam was the quickest all girl team too!” pathology department at James Cook, actually more like 26 miles but the girls Jo said the sea temperature was a did not let anything get in their way. comfortable 18 degrees - much Known as the Aspire Manx Minkes, the warmer than the North Sea at Saltburn team rotated swimming for an hour at where she trained in temperatures of a time wearing only their swimming just 12 degrees. costumes, goggles and hats to raise Jo took on the challenge in memory of more than £17,000 for Aspire, a charity her late husband Robert, who taught supporting people with spinal injuries. her to swim. It was her love of horses “There were barrel jellyfish about and climbing that inspired her to the size of a large dinner plate - support a spinal charity. thankfully they weren’t poisonous,” The Channel is still one of the most said Jo, who has become the third challenging and sought after swimming person, and the second woman, events in the world. Twice the number with MS to complete the swimming of people have climbed Everest equivalent of climbing Everest! than have successfully swum this stretch of water. “Having MS does complicate things but I take that as it comes. The only Visit www.justgiving.com/Johanna- thing that was going to stop us was the Addyman to pledge your support. 11 Consultant rides over to say thanks to fundraisers IN tribute to more The catalyst for this group hospitals concerned with absolute care at every stage than 30 staff from challenge was Phil Davis, a fundraiser that would and I have so much gratitude director with the Thornaby- challenge him to complete. for my donor and their John Morfield Ltd who based filtration specialists, The grateful 52 year-old family, for giving me the completed a gruelling who was referred to the from Middlesbrough wanted chance of a better quality 140-mile bike ride and hospital’s renal investigation to give something back of life. My transplant has been life changing; I have raised thousands of unit where he was to the renal departments informed he was suffering at both James Cook and more energy and a better pounds for the renal from deteriorating Freeman Hospital, while at outlook on life. My immune unit at James Cook, kidney function. the same time raising the suppression medication is for profile of renal disease, its life but is a small price to pay Dr John Main, clinical Phil had a successful kidney causes and the treatments for a healthy outcome.” director of nephrology, transplant in January 2011 that are available. Dr Main, who is Phil’s cycled to the firm’s and was so pleased with the treatment and care he He vowed to get fit enough consultant, added: “This headquarters to pick up received, he promised to attempt the gruelling has been a fantastic effort, especially considering that the generous cheque. himself he would repay the coast-to-coast cycle ride from Whitehaven to Sunderland many of the riders were not to raise funds for the renal regular cyclists beforehand, research fund and Phil’s work and the weather was colleagues were extremely awful. The amount raised supportive, so much so that is extremely impressive, but 30 of them got on their bikes perhaps the biggest benefit to ride with him. is the reminder to the renal Phil said: “The support I have team just how much their had has been phenomenal. efforts are valued. It is a I never envisaged it being big boost to staff morale such a large event, but I’m to have such a visible show ever so grateful to everyone of appreciation. involved. Initially, we had “It takes dozens of NHS hoped to raise £10,000, but staff to make these things we have been overwhelmed happen and I hope everyone by everyone’s generosity and who has helped care for have now reached £15,500. Phil in any way realises Dr John Main, (front left), with Phil Davis watched by the riders “All the doctors and nursing that their contribution has and support staff from John Morfield Ltd staff gave me total and been recognised.” It’s NICE in that hot seat! CLINICAL guidelines, Its chief executive Sir Andrew postcode lotteries Dillon said: “Every two – it’s NICE in that months the NICE Board meets in a different venue, hot seat! moving from region to The National Institute for region to ensure that all Clinical Health and those interested in its work Excellence was at James can come along to hear Cook hospital in September about latest developments for a question time session and ask questions about with staff and members of the work we do. We had an the public, followed by a excellent response to our public board meeting. event in Middlesbrough.”

12 Just doing an amazing job! “I WAS just doing my job” – that was the modest response from staff right across the trust at this year’s thank you awards.

Every day staff across the trust are A packed Middlesbrough Teaching making a huge difference to people’s and Learning centre heard how all lives but the thank you awards these staff had gone the extra mile recognise those who really have gone but as they collected their awards way beyond what is expected of them from trust chairman Deborah in their everyday role. Jenkins they told the audience Staff and patients are invited to it was all in a day’s work! nominate teams or individuals and these are then judged by a panel of senior staff and trust governors. Winners this year included staff nurse Paul Coyne who chased and apprehended a thief who had stolen a patient’s handbag from accident and emergency, porter David Nutt who ran to assist a woman who had collapsed in a bus stop and Dr Fathi Azribi who acted as an interpreter and gave up his own time when the trust was approached by the Department of Health to provide care for four civilian Libyan patients. Awards were also presented to consultant Maurice Hawthorne and the ear nose and throat (ENT) Staff nurse team, service administrator Cath Paul Coyne Coulton, Susan Farley from the catering department, staff nurse Claire Davies, specialist nurses Alison Murray and Kelly Rowe, healthcare assistant Jackie Lapham, Deborah Thank you awards in the form of certificates and bonds are provided from Milburn from hotel services, Karen a charity fund, thanks to money generously donated by grateful patients Benson from theatre supplies, clinical who want to reward staff for their work above and beyond the call of their lead Kerri Ann Davies, healthcare normal duties. assistants Sharron Ryan and Leanne If you would like to nominate an individual member of staff, a team or Collinson, Friarage gardener Martyn group for a thank you award: Coyle, healthcare assistant Julie • Write to the chief executive’s office, The Murray Building, The James Dixon, ward clerk Julie Smith, ward Cook University Hospital, Marton Road, Middlesbrough TS4 3BW. clerk Barbara Nixon, staff nurse Diane • Email [email protected] Wallace, staff nurse Anne Jackson • Complete a thank you award nomination form. These are available from and paediatric intensive care unit reception areas, public relations and the trust website (PICU) administrator Chris Byrne.

13 Long service awards

“These awards 3,000 years of are a well-deserved thank you to our NHS memories! staff for all those DOCTORS, district nurses, clinical coders and medical years of hard work secretaries were just a fraction of our staff who shared some and dedication.” of their combined 3,000 years of NHS memories at this year’s Long Service Awards.

Colleagues, with 25 years or more • Involving nurses more in from community adult services NHS service under their belt got commissioning decisions (Northallerton) and Susan Nary and together at Middlesbrough Vanessa Truscott (both pathology) • More staff benefits – like a gym! Teaching and Learning Centre for rewarded for more than 40 the special event. • Greater appreciation for a job years’ service. As each staff member received a special well done – particularly in these challenging times Chairman Deborah Jenkins said: “If you certificate from chairman Deborah add up the years that all these staff Jenkins, she invited them to share • Wearing your uniforms with pride have worked in the NHS, it’s more than a favourite memory, reflect on the 3,000 years of experience between changes they had seen over the years • Better IT systems (which is them – that really is amazing. and asked for a few suggestions on how being addressed) we could improve. • More joined up care “These awards are a well-deserved As usual staff did not disappoint and thank you to our staff for all those years • Valuing staff – and the work they of hard work and dedication.” some really interesting suggestions do – at all levels were made including: * If you have completed more than 25 • Taking ‘time out’ with your own teams • The need to capture a greater years service in the NHS keep an eye community spirit within our teams, The awards were presented in order on staff bulletin for details of how to particularly on a large site like of how many years staff had worked put yourself forward for a long service James Cook for the NHS with Carol Ann McGee award in 2013.

14 Long Service Awards 2012 Star awards

Jill Atkinson Alison Lenigan Judith Ann Atkinson Margaret Lewis Excellent care Susanna Averell Valerie Ruth Lunn from amazing Jacqueline Bennett Elaine Ann McArthur Cheryl Betts Patricia McClurey people Julie Anne Binks Heather McCosh Janice Bollands Suzanne McFarlane EVERY day our 9,000 staff give amazing care, treatment Graham Bone Carol Ann Mcgee and support to people Pamela Brammer Amanda McGough from across the region who Kay Branch Pamela McIvor depend on them. Fiona Christine Bryce Susan Jane Malcolm Our staff – whether working in Angela Burton Denise March our hospitals or local communities, Donna Campbell Keith Milligan clinical or support services – do Joanne Carling Jayne Mitchell amazing things to provide the excellent harm free care that South Katherine Charles Lydia Muir Tees Hospitals NHS Foundation Carolyn Claxton Deborah Mulholland Trust is known for locally, Denise Coates Geoffrey Naisby regionally and nationally. Angela Corr Susan Nary To publicly recognise and celebrate Teresa Craig Valerie Nugent those excellent services and the star staff who run them we hold Sian Meira Crooks Christine Elizabeth Peake the trust’s annual Star Awards. Lesley Colley Maureen Pearce Thanks to the generosity of Susan Melanie Crofts Christine Pletts sponsors we’re planning a gala awards evening early in 2013, and Carmel Deacy Angela Radigan everyone working in the trust as Eileen Dale Jill Rahman well as our brilliant volunteers is Sarah Danieli Gillian Sammon eligible for the awards. Kerri Ann Davies Jean Elizabeth Scott By nominating teams or individuals Allison Davis Lesley Secker who really demonstrate excellence in what they do you can play your Christine Dunn Angela Shaftoe part in saying thank you to our Maxine Dunn Wendy Shepherd amazing staff and volunteers. Timothy Faint Christine Smith The award categories Carolyn Fawcett Dorothy Smith Ann Marie Forrest Kimberley Smith Anyone can nominate a team or individual for the following Christine Elizabeth Fox Julie Stonehouse awards. Teams and individuals Helen Georgina Gate Gilda Stubbs can self nominate but they must Fay Gillanders Judith Sullivan have the endorsement of their line manager. Joanna Gladwin Karen Marie Sweeney • Clinical team of the year Linda Goodall Eileen Truman • Behind the scenes award Simon David Gregory Vanessa Truscott • Partnership working award Beverley Groom Susan Walker • Innovation award Janet Habbishaw Linda Wallace • Volunteer of the year • The Margaret Toase unsung Anne Hardwick Christine Ward hero award Neil Hebblethwaite Julie Waugh • Together we can award Penelope Anne Hepplestone Susan Wilkin • Chairman’s award Avril Hodgson Shirley Westwood For more information about the Heather Hulyer Elaine Wonnacott categories and what you need Joyce Huitson Patricia Wood to do to enter or nominate someone for an award, check out Suzanne Jenkinson Janice Worton the intranet or the community Angela Lantsbery Jean Young services portal.

15 Special stars

Always going 10 years old. that extra mile Teaming up with James Cook they launched the THE motor neurone disease Abbie Clarke Epilepsy Trust team at James Cook have Fund and thanks to the been named as NHS Heroes endless fundraising efforts for continuously going that from Abbie’s family, friends extra mile. and classmates the fund is Colin Pearson and Sonia making a real difference to Henman of the MND people with epilepsy. Association nominated the team on ward 25 to thank them for “providing a lifeline” to those with MND from across Teesside, County Durham and . Colin said: “They all work as part of the MND care centre at James Cook for a small amount of time each week as part of their specialist roles, yet the support that they give those individuals with MND and their families is substantially over Five years of If anyone deserves and above their contracted hours and they always go the fundraising this award they do extra mile for their patients. THE Friends of the holistic “We have the most wonderful cancer care centre received special thanks for their WHEN Joanne Wombwell went into labour at just 23 team. We could not do it fundraising efforts. weeks and five days she was rushed all the way from without them. They are Chesterfield to Middlesbrough to give her twins the best absolutely brilliant.” Over the past five years the chance of survival. friends have raised more Local hospitals did not have the facilities or expertise to than £153,400 to provide deal with such complex births so Joanne, 31, had to make a support therapies to cancer 999 ambulance journey to James Cook in heavy snow with patients to complement husband Tony, 39, following closely behind. the orthodox treatments of surgery, radiotherapy, A few hours later Jensen and Amelia came into the chemotherapy and world. The tiny babies each weighed less than 2lb and hormone therapy. had to undergo heart surgery at the Freeman Hospital in Newcastle and laser eye surgery at James Cook. The dedicated group have The twins – now aged 22 months - spent the first four organised everything from months of their life on the James Cook neonatal ward a Pink Ball to a sponsored before being allowed home. firewalk and have even A small token created their own cook Joanne and Tony were so impressed with the care and books to raise funds for the support they received that they have nominated the whole of our thanks centre which is based on neonatal team as NHS Heroes. RICHARD and Tracy Clarke the James Cook site. Joanne said: “The unit gave us amazing care and support were presented with a special and saved our twins and there is no way we could ever star plaque in recognition repay them. If anyone deserves this recognition they do.” the fact they have raised Tony added: “Every family that we met on the unit said the a staggering £225,000 to same - the care was amazing and the staff were lovely. I improve epilepsy care for don’t think we could have got through it without them.” young people in the area. Anne Wall, clinical matron for neonates said: “The team on The couple set up a charity the neonatal unit are very proud to have been nominated. called Abbie’s Love in memory It is a great privilege to be in a position to give the babies of the daughter they lost to and families in our care the best start in life when they sudden unexpected death in have been born in difficult circumstances.” epilepsy when she was just

16 Excellent environment leads to award THE chemotherapy day unit at James Cook has Stephen Guy, Macmillan received an environmental quality mark from development manager for the North East, said: Macmillan Cancer Support. “We developed this award because research suggests Liftshare the environment can also improve the healing process scheme for patients. launched Patients get top class treatment at James Cook THE recent staff but there is now an excellent travel survey environment to support that. showed over I’m sure your patients will appreciate your efforts.” a third of trust staff would be Director of operational services Susan Watson willing to try car- added: “When we look at sharing as a more what we have now compared environmentally to what we had a couple friendly option. of years ago there is a We have listened to phenomenal difference.” you and in partnership with Liftshare can now offer a bespoke car sharing scheme, which links into the largest In memory of Dorothy car-sharing database in the UK. Dorothy Sigsworth 6 February 1937 – 9 July 2012 To be eligible to car share, you and your DOROTHY Sigsworth sadly To celebrate Dorothy’s life, a tree will be partner must both passed away peacefully earlier planted and blessed in her memory at be in the car parking James Cook. scheme, and must plan this year with all her family to share at least three round her at the Highland days per week. Hospice in Inverness. Lift-sharing is Dorothy was well respected and very flexible and arrangements can popular at the trust and will be fondly vary to suit your needs remembered and missed by everyone and preferences. who knew her. Dorothy and guide Staff who fit the Involved in the health service for over dog, Greta criteria to car share, 40 years and a previous chairman of the and sign up to be BUDi Community Health Council she joined the teams will receive: trust at its foundation. • reduced car parking fees A hard working and dedicated non- • free taxi ride home executive director for eight years from in emergencies 1993 to August 2002 among other roles, • guaranteed parking she was also chairman of local pain charity, in car park 9 (James Free from Pain, and carried out a lot Cook staff only) of charity work and helped many good causes over the years. For further details visit www.southtees.nhs. Dorothy’s son, Andrew Sigsworth who uk/staff/lift-share/ or works for information support at the trust to apply on the trust would like to thank colleagues and friends intranet, go to the for their support and help over the past travel plan and select few months on behalf of the family. Liftshare.com.

17 Star appeal PATIENTS, staff and visitors are invited to do their bit for Macmillan Cancer Macmillan volunteers in the atrium at James Cook Support this Christmas by hanging a personal message on the trust’s Christmas tree. The Christmas Stars appeal Piece of cake! invites anyone who has lost a loved one to place a message of STAFF and visitors found it hard total of £1410.14 Johnny remembrance on the Christmas to resist temptation when cake Julie Taylor, Macmillan Connors, 3, tucks into a tree in the atrium at James Cook. stalls popped up around cancer information cup cake in manager, said: Anyone leaving a message on the trust to support the atrium the tree is asked to make a the World’s Biggest “A great donation to the charity to help Coffee Morning. big thank provide support for future “Helping to you goes to the cancer patients. Macmillan volunteers volunteers, the manned events in support cancer The fundraiser will bring staff, staff of Blakemores the atrium at James patients and relatives together patients and and everyone else with a Christmas carol service Cook and in the hub who donated prizes of remembrance in the atrium at the Friarage with their carers.” and gave their time at James Cook on Tuesday 4 refreshments, cake and effort to make the December 2012 from 7pm. stalls, a tombola and a two coffee mornings the raffle helping to raise a best ever. Conducted by trust chaplain, Reverend Malcolm Masterman, the evening will feature music from the Angrove Singers and will be followed by tea, coffee and mince pies and the chance to chat to Macmillan staff and volunteers and the hospital chaplains. Reverend Malcolm Masterman, said: “The Christmas Stars appeal is the perfect way to remember a loved one over the festive period. “Every donation helps to provide practical, emotional and financial support for cancer patients.” To receive a Christmas star to hang on the tree contact the Macmillan information centre at James Cook on 01642 835674. Coffee time at the Friarage 18 Dr Jayden to the rescue!

AFTER spending more than two months on the children’s ward at James Cook, Jayden Beckett has a pretty good idea of what a doctor’s job involves. In fact the four-year-old Laura Cornforth (right) and Jen Colclough was so concerned about show off their tower of tasty treats one of the dolls on the ward only having four fingers that he decided to put on his white doctor’s coat and toy stethoscope and send the knitted toy – who he named Dr Paul – for surgery himself. Jayden, who was admitted to the ward after an abscess in his throat infected his spine, gave the doll a name band, taped a straw removed the bandages he could to his arm as a cannula and had not believe his eyes! consultant Dr Mike Tremlett take a The children’s ward and Jayden’s look at him. mum Ashleigh would like to The next day, Jayden had to go say a huge thank you to the for a procedure of his own in the laundry staff for performing the paediatric intensive care unit, special operation. so ward 22 arranged for Clinical matron Cathy the toy to have his Brammer said: operation at the “Jayden has been same time. “Huge thank through a lot “The money raised will help Macmillan The doll was you to the over the past provide services which support cancer rushed down few weeks so patients and their carers every step of to the sewing laundry staff when he was the way on their cancer journey.” room in the for performing concerned Ward 14 also got in on the act with laundry where about the doll staff nurse Laura Cornforth, health care seamstresses Jo the special we wanted assistant Jen Colclough and domestic Robinson and to try and fix Janet Norton among those baking up Carol Margery operation.” the problem! worked their magic some tasty treats. “This little gesture and made him two made a big difference to Laura said: “Donations have been thumbs from an Jayden and is a great example coming in from visitors to the ward old blanket. all week and the coffee morning was of how different teams within the really well supported from the moment Jayden woke two hours later and trust pull together to do whatever we opened the doors. Altogether we the doll was lying next to him with they can to improve each patient’s raised £615 and we hope to make it an a bandage on each hand. When he hospital experience.” annual event.” 19 Steph Gray and Mark Deighton from Pets at Home, Middlesbrough with Pippa and young patients Ben Walker, 5, Jack O’Connor, 4, and Harvey Carnes, 2 and Dawn McCabe, nursery nurse Fishy friends made at home

YOUNG pet lovers on children’s Middlesbrough to see if they help and were delighted to ward 21 at James Cook would help maintain the unveil the revamped two fish tanks located in “We are tanks and new fish to received a treat when pet store the children’s ward. the children.” colleagues paid a visit. delighted Pets At Store manager, The children also Ward manager Pippa Smith Mark Deighton, Home are going received a special contacted the team at Pets at Home immediately offered to help us look workshop from a to lend a hand highly trained Pets and after an initial after our fish tanks at Home fish advisor visit to inspect the and are grateful to explain how they tanks, a maintenance to them for their can keep their new programme was finned friends happy designed by the Pets support.” and healthy. at Home team. Pippa Smith said: “We Colleagues from the are delighted Pets At Home Cleveland Retail Park store will are going to help us look after our visit the ward fortnightly to fish tanks and are grateful to them undertake any necessary upkeep for their support. of the tanks. They will also be on “The children and families love the fish hand should either of the tanks as they are a bright and interesting part require emergency maintenance in of the ward. The tanks are so colourful between visits. they prove a fascinating attraction and Mark said: “When I visited the are much enjoyed by our young patients ward, I realised how much the tanks who take pleasure in watching them as meant to the children and nurses. well as giving them an interest while My colleagues and I are happy we can they are in hospital.” 20 Charity cyclists drop in to raise awareness SEVEN cyclists stopped off at James Cook as part of a 240 mile ride from Whitehaven to Gateshead for ovarian cancer research. James Cook was one of 11 cancer treatment hospitals in the north to provide a pit stop for the fundraisers and their ovarian cancer awareness road show. The Emma Gyles Bursary Ride was organised by Professor Richard Edmondson, professor of gynaecological oncology at the Northern Institute of Cancer research in Newcastle and Ken Gyles, father of Emma Gyles who died in 2008 aged just 24 of ovarian cancer. The bursary was set up in Emma’s memory to help fund research into ovarian cancer and its aim is to raise £10,000 a year to fund a full-time The cyclists line up at James Cook for the next leg of their 240 mile ride: (left to right) medical student. Kevin Rowan, Maddie Moat (recipient of the Emma Gyles bursary 2013), Jeremy Twigg, Jane McNeil, lead nurse gynaecological gynaecological oncology consultant James Cook, Richard Edmondson, Alex Rodgers, oncology welcomed the cyclists to James Ken Gyles and Matt Gray Cook. She said: “Although ovarian cancer is commonly called a silent killer Gateshead and at James Cook and developed in Newcastle. This is symptoms to look out for include: can then receive chemotherapy in now showing promising results in persistent pelvic or abdominal pain, a number of hospitals throughout clinical trials. increased abdominal size/persistent the region. Professor Edmondson added: “I’d like bloating, difficulty eating or feeling full The North of England Cancer Network to thank all of those people who quickly and urinary symptoms. In most has one of the best survival rates in the helped make the ride such a success cases these symptoms are only serious if and to those who donated. We they are frequent, persistent country (data from National raised over £3,000 but perhaps more and new.” Cancer Intelligence Network) but there is still importantly we managed to raise Locally, there are “The ride was much work to do. awareness of ovarian cancer throughout more than 200 the region and also let people know cases of ovarian great fun but I’m Treatment is what we are doing to try and combat cancer diagnosed not sure that the getting better with the disease. each year in the improvements in “The ride was great fun but I’m not sure North of England Wiggins’ sideburns surgery and the that the Wiggins’ sideburns I grew for Cancer Network. I grew for the development of the event helped me to go any quicker!” Patients are event helped new chemotherapy treated surgically drugs, including To donate visit www.justgiving.com/ at the Northern me to go any a new type of kengyles or for more information on Gynaecological quicker!” drug called a PARP the research group visit www.ncl.ac.uk/ Oncology Centre in inhibitor which was nicr/research/sttd/ovarian.htm

21 Young fundraisers Helping hands YOUNGSTERS Alfie Passmore, 18 months, and We are grateful for the generosity of local people and the support of all the Samuel Duffield, 8, were so Alfie dedicated people who raise money to help patients at the trust’s hospitals. impressed with the care they received on the paediatric intensive care unit Golden gift at James Cook that they – together with GOLDEN wedding couple Reg a little help from their parents – and Brenda Tucker from organised their own charity night to asked family and friends helping raise an impressive £1,304.60. them celebrate at Hawsker PICU manager Carolyn Carveth- church and a reception at Sneaton Marshall said: “Samuel and Alfie Castle, Whitby, for donations in wanted us to know how much they lieu of gifts. Band rallies appreciated the care that we gave Thanks to generous contributions them but we would also like them £570 was donated to James Cook’s for Macmillan to know how much we appreciate haematology day unit where Reg their time, thought and OCCUPATIONAL therapy (OT) has been a patient for 22 years. hard work! manager Sue Robb was ‘the Clinical director haematology, Dr catalyst’ for an event that raised “We are Dianne Plews, pictured (right) with £2,200 shared between Macmillan going to put Cancer Support and Ovacome. this money the couple and unit staff, said: “We One of Sue’s colleagues, towards Samuel are very grateful for the money performance manager Jayne decorating which we will put to good use Bateman, organised the Fishburn and furnishing improving the environment for Band, of which she is a member, to our new patients when the unit moves.” hold a fundraising concert. Fellow parents’ room.” colleague Fiona Hewison sang a solo and the specially-arranged OT choir also sang. Liz Airey, Macmillan fundraising manager, is shown receiving £1,100 from Sue, flanked by Fiona (left) Jayne and OT Sarah Haw, who helped to raise over £400 towards the total by holding other events.

Intensive support Fundraising on track AN ORIENTEERING adventure helped raise £1,723 for the THE moor and dales, vintage tractor paediatric intensive care unit at road run through the scenic Yorkshire James Cook. Dales has raised a fantastic £810 for David Boyle – aka Taffy – of the Friarage’s Scott suite breast unit. Middlesbrough organised the fun Thanks to the 40 plus drivers who took orienteering event on Bilsdale part and everyone who supported the Moor and personally delivered the event in particular, Metcalfe Farms, money raised to PICU manager future patients at the unit will benefit. Carolyn Carveth-Marshall, PICU sister Maxine Stephens and PICU Organiser, Doug Mould is pictured administrator Chis Byrne along (centre) with two of the drivers - local Doug’s wife Margaret and (seated) with fellow fundraisers Jamie Pears driver, Allen Brown and Peter Lettinga specialist breast cancer nurses Louise and Mark Williamson. all the way from the Netherlands, Sadler and Judith Curtis.

22 In memory Helping hands of Sonia A SPECIAL golf day in memory of Sonia Rennison raised £526 We are grateful for the generosity of local people and the support of all the to benefit future patients at the Friarage’s Mowbray suite. dedicated people who raise money to help patients at the trust’s hospitals. Previously outpatients manager at the hospital, Sonia was a much loved and well-respected colleague, dedicated to her work. Youngsters run for David, Graham and Shaun patients’ benefit Rennison would like to thank the golfers, family, friends, and YOUNG Rio Bailey ran especially Richard Boucher, Andrew his heart out in the Bickerton, Ed Craven and Craig, and Middlesbrough 3K Fun the green staff at Romanby Golf Run. The five year-old’s Club for their support in making it athletic endeavour raised a whopping a very successful day. A CHARITY £222.62 for the special Artistic arts event has care baby unit at raised more James Cook. fundraiser than £2,000 The St Thomas More for the South RC Primary pupil, who Cleveland ran the race in his Ben 10 Heart Fund. costume, popped into the Murray Building and handed the money over in Proceeds from person to the South Tees Hospitals Charity ticket sales for The fundraising team. Northern Art Experience at the MEANWHILE ten year-old Summer Wynyard Rooms have been Rayner completed the 4K junior Great donated to South Cleveland Heart North Run and raised a ‘fantastic’ sum Fund, which supports James Cook’s of almost £300 for patients’ comforts on cardiothoracic unit. ward 14 at James Cook. Caring Summer, whose mum Jane is a Kevin surfs Adrian Davies, chairman, was health care assistant on the presented with a cheque for more ward, said “I just wanted up funds than £2,000 by Martin Barber, to help the patients on managing partner at Evolution LLP, the ward.” Summer is KEEN surfer Kevin Wrigglesworth Bryan Goodall, managing director shown handing over from Hartlepool, wanted to thank of ArtsBank and Sarah Hargin of the money to ward the holistic cancer care centre for the Wynyard Rooms. He said: manager Beverley the support they gave him. So, “Donations such as these help Rodgers, who added what better way than to paddle keep our fantastic heart unit at the “I would like to his surf board from North Gare to leading edge.” thank Summer for her Seaton Carew. fantastic donation.” Accompanied by friends and fellow surfers Jamie Shires, Lee Weatherill and Eddie Gill, the group were warmly welcomed on their safe A novel idea arrival with a ‘night’ to boost funds further. Kevin’s friend Patrick PATIENTS at James Cook will never Stubbs’ employers AMEC also be short of reading material contributed £600 toward the total thanks to the WHSmith books which topped £2,500. for hospital initiative. Lynne Gray, deputy centre Representatives from the WHSmith manager is shown receiving £600 store at the Middlesbrough hospital from AMEC construction manager visited a number of departments to Graeme Palmer, (left) and Kevin hand over an impressive mountain Among those benefitting were the Wrigglesworth. She said: “This is of books worth £1,000. The hospital children’s wards, the spinal injuries an absolutely amazing amount also received a box of 20 Kobo WiFi unit, the chemotherapy day unit, of money, thank you to everyone eReaders which come with 100 classic cardiothoracic services and the renal for supporting Kevin with his titles preloaded. dialysis unit. fundraising efforts.”

23 Trolley service is icing on the cake

THE staff on ward 14 at James Cook are always One comment raised recently wonderful idea.” was that the portions of striving to improve patient care and the experience Another comment was food were too large and “the level of care here is patients receive during their stay. were overwhelming and off- outstanding and their putting for patients whose appetite has diminished deaf awareness is fantastic. greatly. In response, I feel so safe and everyone the ward has from the porters to the sister is always smiling and Ward 14 introduced a special little things, like housekeeper tea trolley organising my bedside TV Elaine Neale offers packed with to receive subtitles, has patients Rosie small cakes overwhelmed me.” Watson and Carol and others Jaffray treats from delicacies Bev Rodgers, ward sister, her trolley as well as added: “The success of fruit and jellies this initiative has been the ….. and what a result of several different positive reaction teams working together to it has caused. address the concerns of our Comments such as “What a patients in respect of food change I have noticed since I presentation and portion was last here. The tea trolley size. I would like to express is so well presented with my thanks to all involved small cakes, just a nice size but in particular the ward to eat. It looks so inviting” housekeepers who have and “the meals are good and been instrumental in making *This photo was used with kind permission of the patients’ families snacks from the trolley are a this happen.” RCN chief executive and general secretary pay a visit DR PETER Carter met cancer centre is a front line staff, patients good example, which is and RCN members and already providing patients with an excellent service representatives on a including access to the visit to James Cook. very latest treatments. It is He toured the Endeavour a fantastic resource, and I unit, oncology ward, high am proud of the nursing dependency unit, and involvement at the heart of orthopaedics and held a this new centre. question and answer session “I enjoyed meeting with for staff on ‘why the NHS has staff, management and to change’. members and it was good Dr Carter said: “South to discuss the challenges Tees has a reputation for and opportunities for the delivering high quality care future, particularly because (left to right) Glen Turp, Northern regional director RCN, Anne across the region, and I want nationally, the NHS is facing Sutcliffe, Dr Peter Carter and Professor Tricia Hart acting chief to congratulate the staff unprecedented changes, and executive in the Endeavour unit at James Cook who are crucial in making these will have an impact on are delighted Peter Carter deliver and we welcomed this possible. how care is delivered locally.” was able to join us to see the opportunity to engage “The trust is investing heavily Anne Sutcliffe, deputy for himself the professional, with him on the issues that in new technology and director of nursing and compassionate, patient both concern and excite infrastructure and the new patient safety, said: “We focused care our staff our colleagues.”

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