DOMESTIC ABUSE DIRECTORY
Croydon Services
Name of Address and contact numbers Opening Description Name of contact Organisation and website hours and days Cassandra http://cassandralearningcentre.org.uk/ CLC offers Jennifer Mcdermott Learning Centre 1433B London Road Case work support for young (CLC) Norbury, London people 0203 601 7475 SW16 4AW Counselling Risk Assessments [email protected] Drop in sessions Training for professionals Mentoring sessions Coffee and chat mornings Homework hub Autism support group Workshops in schools, colleges, prisons and other settings Women’s groups and Men’s groups http://www.bcwa.org.uk/ BCWA provides refuge, outreach Bromley & Hours: advice and prevention work 020 8313 9303 Croydon Head office: Monday to services. The organisation runs a Women’s Aid Anerley Road, London SE20 9BW Friday 9am– refuge that caters for up to 6 (BCWA) 4:30pm women and their children. E: [email protected] Refuge services include Child Support in the playrooms, welfare & benefits support, help to meet emergency needs, group
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activities and additional support and advice from skilled volunteers. BCWA provides specialist 1:1 support for young women aged 13 to 20 who have been affected by domestic abuse. BCWA also facilitates a peer support programme for young women and girls who have experienced domestic abuse. BCWA also offer Training & Awareness in the Croydon community, which is aimed at identifying signs of abuse. www.innerstrengthnetwork.com Mon - Fri: Offer 1-2-1 coaching sessions on: Inner Strength 9:00am to Domestic abuse: they support Maureen Bailey Network CIC Vestry Hall 5:00pm women who have suffered maureen@innerstrengthnetwork. 338 London Road domestic abuse both during and com Mitcham after it has taken place. CR4 3UD For those placed at disadvantage due to abuse. Those who need support with self-esteem and confidence issues. Parent support. https://www.victimsupport.org.uk/ Monday to We give emotional and practical help to Victim Support Friday 9am to people who have been affected by Local office FOR Croydon- 020 17-19 Falcon Road 5pm crime. In Croydon Victim Support offer 7801 1777 Clapham, outreach support in the community.
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SW11 2PH They also have an outreach worker If you’ve been affected by crime, specifically for children and younger call the South London Victim people based in Croydon. Assessment and Referral Service on freephone 0808 168 9291, then dial 3. http://www.rasasc.org.uk/ Helpline RASASC Outreach 020 8683 3311 PO Box 383, Croydon, Surrey CR9 2AW Advocacy Training
WE- STAP 245 Norbury Cresent, London SW16, UK We-Stap - supply toiletries & sanitary Contact Jackie on 07376 258936 products to women in need in Croydon. or [email protected] for further Items include sanitary towels, tampons, details. shower gels, toothpastes, toothbrushes & deodorants.
Donations of the above items are welcome & we have a drop zone at Tesco Thornton Heath, Brigstock Rd. Women need to live in Croydon & be experiencing financial difficulties i.e. no recourse to public funds. They must be referred by a health professional, group they attend etc.
Mighty men of http://www.mightymenofvalour.org Office hours: Mighty men of Valour offers men, fathers Frederick Clarke Valour 10.30am to and son’s: 0800 073 1325 PO Box 1417, Croydon, Surrey, CR9 3.30pm Mentoring 07958 770 779 0XJ Training
Advocacy [email protected]
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Employment support
Company of www.companyofdreams.net Support vulnerable women, particularly Charlotte Desorgher dreams those whose life experiences have [email protected] resulted in damaged self-esteem, body 01342 850423 confidence issues, undermined self- 07802 499728 confidence, and self-hatred. Company of dreams also offers Belly dancing lessons for vulnerable women in Croydon. http://www.aydacentre.org/ AYDA provide young people: Lucy AYDA (African workshops for raising self-esteem Youth Unit 21, Ramsey Court Course on offer include Personal 020 8688 6000 Development 122 Church Street development, Business Association) Croydon Administration, Life Skills, CR0 1RF Management FGM training and support -Talk [email protected] and listen in a safe group or 1-2-1 setting Provides useful resources on FGM. Provide women’s fortnightly workshops Freedom [email protected] for women and girls over 17 years who Together CIC – have attended the FT courses. We also 07903 580010 Lou Moultrie The Broad Green BME course runs over deliver a 12 week educational women’s 10 weeks for 2 hours a week starting in programmes for Croydon ladies January 2018. vulnerable to or victim of DASV.
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ABCD http://www.cvalive.org.uk/abcd/ Provide asset building in the deprived To access ABCD community areas of the Croydon borough. ABCD builders, please contact CVA: Croydon voluntary action Community builders link up with local 82, London Road residents and support them to work on 020 8253 7060 Croydon what they want to act on/ achieve; i.e. [email protected] domestic abuse, crime or social isolation.
ABCD work within Thornton Heath, Broad Green, Selhurst, New Addington, Fieldway and Selsdon. http://www.arccltd.com/ Monday to The Asian Resource Centre Croydon offer: Asian Resource CVA Resource Centre Friday 9am to Support with increasing social 020 8684 3784 Centre 82 London Road 5pm inclusion and community Croydon cohesion. CR0 2TB Increased health & wellbeing for Asian and BME community in E: [email protected] Croydon. They are also funding the Freedom Together Programme Broad Green BME Women’s course (January 2018 – March 2018).
Revivify 9-16 Ramsey Court Revivify was the first food bank in Fatima is also a BME domestic Community Church Street Croydon. It combines delivery of short abuse champion Initiative Croydon term immediate food provisions with Food bank CR0 1RF longer term solutions to issues such as 07757 754637 building confidence, developing skills, E: [email protected] health and well-being advice, providing opportunities and curbing reliance on foodbanks.
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http://www.glowingfuture.org.uk/ Glowing futures provides support to Mary Akangbe (Founder) Glowing Futures women who are experiencing or have is also a BME domestic abuse Mary Akangbe (Founder) experienced domestic abuse. They offer champion E: [email protected] 1-1 support and also hold annual events such as: Beyond Valentine (March 2018) Friends when it matters (December 2017). Sandra Johnson (Founder) Still I Rise is a Non-Governmental- Sandra Johnson (Founder) is also a Still I rise E: [email protected] Organisation that provides mentoring BME domestic abuse champion and support to Individuals who have experienced Gender Based Violence & 07577722232 Mental Health. https://www.anothernightofsisterhood. Another Night of Sisterhood is a female Donna Murray Turner Another Night com/ Monday - led community organisation that looks to of Sisterhood Friday: 9am - support primarily women and young 07957958285 49 Farnley Road, South Norwood, 5pm people through; London, N/A SE25 6NX, GB Saturday: By appointment Peer Learning Informal Education Group Therapy Community Awareness Initiatives Joint Enterprise Working Floating Family Support One-to-one sessions
There staffing team consists of:
Family Recovery Officer Safeguarding Officer
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Social Pedagogue Youth Worker Probation Officer Project Manager
DG Community When in operation, DG Community Hub Hub will offer: Email: www.dgcommunityorganization.org.uk [email protected] A ‘Quiet Space’ with reading .uk DG Community Hub will be launched in corner and refreshments to sit, 2018 and will be held on the first and contemplate and reflect or just third Friday of each month from pause and take a breather 10.00am to 12.00 noon, in two locations (London SE9 and Gillingham, Kent). Children’s Corner with books, Croydon residents are welcomed in toys and games both locations. Support and free access to vital info, options and resources Confidential ‘Sharing Table’ Signposting or referral to a chosen service Prayer with consent
http://www.hestia.org/ Hestia offers domestic abuse refuges for [email protected] Hestia women and children. Hestia Housing & Support Tel: 020 7378 3100 Hestia has three safe houses in the 1st & 2nd Floor, Maya House Croydon area and also provides a Floating 134-138 Borough High Street Support Service for service users who live London SE1 1LB
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in the Croydon Area. They work very E: [email protected] closely with the Family Justice Centre regarding temporary emergency safe beds in Croydon for Families fleeing abusive relationships.
www.caysh.org or The Turnaround centre provides a single The Turnaround www.croydon.gov.uk/community/youth place for young people and their families Tel: 0208 760 5530 Centre (Age 14- support/turnaroundcentre to access help and support. Services 21) available include: 51/55 South End youth workers Croydon CR0 1BF the police educational welfare officers voluntary services social workers and health advice leaving care services http://www.evolvehousing.org.uk/ Housing can be referred via the Croydon Evolve housing Head Office Council to Evolve housing who offer Marco Polo House supported accommodation to vulnerable 020 7101 9960 3-5 Lansdowne Road adults and young adults (this includes Croydon women who are victims of domestic CR9 1LL abuse). Clients can also be offered [email protected] counselling from the trainee counsellors at Evolve housing. Turning Point http://www.turning-point.co.uk/ Substance misuse Independent Domestic Tel: 0208 253 1040 Violence Advocate (based at Family Lantern Hall, 190 Church Road Justice Centre). This service provides 1-1 Croydon support to vulnerable women affected by CR0 1SE domestic abuse and substance misuse.
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Off the Record https://www.talkofftherecord.org/ 10.30am to Off the Record are an organisation that 020 8251 0251 5.30pm support young people with Counselling, 72 Queen's Rd, Croydon CR0 2PR online counselling and mental health support for ages 14-25 years. [email protected]
Croydon http://theccat.com/ Support and raise awareness about Community human trafficking, oppression, and the [email protected] against enslavement of people, that exists in our Trafficking own community. 07535693931
Guiding hands http://www.guidinghands.org.uk/servic Monday – Provide outreach programs that focus on 0208 068 0368 es Friday babies, being a parent, and taking care of Head office, South West Wing 9am – 5pm mothers. Programs include: 37 Bromley Road Physical Wellness SE6 2TS Parenting Education [email protected] Cooking & Nutrition Career Planning & Education Support Netball for mothers
Pan London Services
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24-hour 24-hour National Domestic Violence Free National 24/7 phone Helpline is: Domestic 0808 2000 247 Violence helpline Lily Trust https://www.thelilytrust.org/ Support survivors of modern slavery and human trafficking: Emails: Giving of essential, practical gifts 07709 871 540 [email protected] which are not provided by other [email protected] sources, and to support survivors [email protected] of human trafficking and modern [email protected] slavery. They also empower those who have been affected by modern slavery and human trafficking. Women and http://www.wgn.org.uk/ Women and Girls Network (WGN) is a Main office Girls network free, women-only service that supports 020 7610 4678 women in London who have experienced [email protected] Advice Line violence, or are at risk of violence. Practical advice and support. 0808 801 0660 The organisation offers counselling, advocacy and advice for women and girls Monday-Friday- 10.00-16.00 who have experienced gendered Wednesday- 18.00-21.00 violence, including sexual and domestic violence. Sexual Violence Helpline 0808 801 0770 Monday- 10.00-12.00 & 14.30-16.30 Tuesday- 10.00-13.00 & 18.30-21.00 Wednesday-10.00-13.00 & 18.30-21.00 Thursday- 10.00-13.00 & 18.30-21.00
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Friday- 10.00-12.00 & 14.30 - 16.30
NSPCC 24 hrs FGM support line: 0800 028 3550 Female Genital Violence support: [email protected] NSPCC programmes in Croydon: Croydon Service Centre: 020 8253 1850 Email for Croydon Service Centre: Protect & Respect (ages 11-19,
[email protected] includes safe carer/parent work) – Child Sexual Exploitation assessment and
intervention service, covering contact and online exploitation and abuse. Depending on the area the family lives in, sessions can be done in schools or at the service centre. Referrals can be made by professionals or by the families themselves.
Letting The Future In (ages 4-17, includes safe carer/parent work) – Post sexual abuse therapeutic service. Sessions take place strictly at the Croydon service centre, so families will have to be able to get to Croydon. In special circumstances, volunteer drivers can be appointed to help assist in travelling to and from the service centre. Referrals can be made by professionals or by the families.
CSA Hub (ages 0-18) – Post sexual abuse emotional support and assessment service. 6 sessions with child and parent/carer. Pilot project that is delivered in Croydon, Wandsworth, Richmond, Kingston, Sutton, Merton
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only. Assessment of therapeutic need will be completed and signposting afterwards. Referrals can be made to the CSA Hub following a referral for a CSA medical examination.
Safer London Safer London have other services based [email protected] in Croydon that predominantly work with Tel: 0207 021 0301 young women. The project is called Empower and we have a few different strands available in the borough.
1:1 Child Sexual Exploitation service for young women Misper service Family support
They also have a Harmful Sexual Behaviour programme which works with young men aged 11-18 on a 1:1 bases who display inappropriate attitudes towards sex and relationships.
Crisis https://www.crisis.org.uk/ Crisis support vulnerable people out of General enquiries: 66 Commercial Street homelessness. 0300 636 1967 London E1 6LT Housing Team: 020 7426 5685 E: [email protected] Or E: [email protected]
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Croydon Drop- http://croydondropin.org.uk/ Open: Provide support for people aged 25 and In 132 Church Street, Croydon Monday and under only. They provide: 020 8680 0404 Friday 12noon Advice on housing, benefits – 7pm A counselling service. Tuesday to Outreach support Thursday 4pm Advice and family support – 8pm Saturday (by appointment only) 10am – 1pm
CROYDON COUNCIL AND HEALTH & SOCIAL CARE SERVICES
Family Justice https://www.croydon.gov.uk/communit Open for drop- The Family Justice centre is ran by a Centre y/dabuse/fjcentre in and multi-disciplinary team that works to appointments provide you and your family access to 020 8688 0100 on: support services. [email protected] Monday, Tuesday and FJC also have: Friday from 3 Best Start Domestic abuse 9am to 5pm Advisors Wednesday Volunteer Coordinator from 8am to IDVA’s 5pm. Alcohol and Substance misuse IDVA
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[email protected] Monday to Safeguarding Friday, 09:00 - The safeguarding team at Croydon Safeguarding team: Team Bernard Weatherill house, 8 Mint walk 17:00 Council are there to support with matters 02087266500 Croydon, CR0 1EA arising that need to be safeguarded.
Children [email protected] Monday to The Children’s safeguarding team at Croydon Safeguarding Children protection and 4th Floor, Zone F Friday, 09:00 - Croydon Council are there to support Board safeguarding Bernard Weatherill House 17:00 with matters arising that need to be 020 8726 6400 ext 63358 8 Mint Walk safeguarded. Croydon, CR0 1EA Urgent matters regarding child protection, phone the MASH on 0208 255 2888. Child Protection 24 hours 020 8726 6400 (24 Hours)
Child and http://www.slam.nhs.uk 020 3228 0000 Adolescent Christopher Wren House Mental Health 113 High Street Service Croydon CR0 1QG
Croydon NHS https://www.nhs.uk/Services/GP/Overv 8am to 8pm 020 3040 0800 Walk-in Centre iew/DefaultView.aspx?id=42860 Monday to Friday 7 days a Impact House week 365 days 2 Edridge Road a yea Croydon CR9 1PJ
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Croydon Crosfield House Monday, 020 3228 0200 Substance Mint Walk Croydon Wednesday, Misuse Team CRO 1EA Thursday. Friday 9am to 5pm Tuesday 5pm to 7pm (by appointment only) Assessments Monday, Wednesday and Friday 10am to 12pm (drop-in) Women must complete the self-help tool Housing team online - 0208 726 6000 – reception and go Croydon Council https://www.croydon.gov.uk/gsearch?qu through to the housing ery=self%20help%20tool%20housing department if there are queries.
Then an appointment can be booked and a housing advisor will be allocated.
Croydon [email protected] 020 8726 6500 Immigration Bernard Weatherill House and Asylum 8 Mint Walk Support Service Croydon (IASS) CR0 1EA
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Citizen Advice Name: Address : Opening hours : Telephone:
South Norwood https://www.citizensadvicecroydon.org/ Drop In: 10 am- 1pm 48-50 Portland Road Tuesdays South Norwood Wednesday SE25 4PQ Thursdays
Access Croydon Croydon Council Offices Walk In: Appointment made for Bernard Weatherill House the next day 8 Mint Walk Open from 9am to 4pm Croydon CR0 1EA
Online www.citizensadvicecroydon.info
Legal- Police Duncan Lewis Domestic Violence Solicitors – https://www.duncanlewis.co.uk/Legal-Aid-for-Domestic- 0333 772 0409 Legal Aid Violence.html 18 George St Croydon CR0 1PA Croydon Police Station 71 Park Lane 101 Croydon CR9 1BP
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Community Safety Unit 020 3276 2170
Croydon Safer Neighbourhoods teams:
Thornton health SNT [email protected] 020 8721 2058
Broad green SNT [email protected] 0208 721 2712
Home Office (Immigration Directorate) http://www.ind.homeoffice.gov.uk Monday- Friday 0870 606 7766 Apollo House 9am-5pm Block C, Whitgift Centre 36 Wellesley Road Croydon CR9 3RR
South West London Law centre http://www.swllc.org/ 0208 767 3777
5th Floor, Davis House, Robert Street, Croydon, CRO 1QQ
SWLLC is a community based, legal Aid practice. They can offer legal advice, casework and representation in Court and Tribunal in cases involving Housing, Employment, Asylum and Immigration, Debt Services.
Benefits and money advice:
Croydon Welfare Benefit hotline Open: 0800 731 5920 Mon- 2pm-7pm
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Tues- 3pm-4.30pm Wed- 11am-12.30pm Fri- 9am-12noon
The Money Advice Service www.moneyadviceservice.org.uk 08001387777