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From the Desk of the Chairman and President Honeywell Partnership

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From the Desk of the Chairman and President Honeywell Partnership Volume 4, Issue 2 June, 2013 From the Desk of the Chairman and President As we have completed the first As we are in our 3rd year of “Our Business is to year of the Honeywell Channel producing the AGS Flyer Partnership, we have met the Newsletter which has received Keep You Flying” anticipated sales target for rave reviews by both 7840 Airpark Road 2012 and look forward to employees and other valued Gaithersburg, MD 20879, USA meeting and exceeding the readers; we have added new Phone: 301-590-9200 targeted goal for 2013. faces to the staff of the newsletter. With the increase Website: www.agsusa.com At AGS, the philosophy of our in staff members, we will relationship with customers is continue to provide our readers based on a give and take with articles about current t is gratifying to system towards mutual benefit Inside this issue: events at AGS as well as our I note that AGS and respect. Our objective of Air Madagascar Audit 2 normal features. We will operations during the rendering efficient services is continue to highlight AGS Manufacturer 2 first quarter of 2013 clear and our target is different manufacturers and Profile have been going well continued growth. TUG Technologies thanks to the employee profiles, spotlight Corporation steadfastness of each Staying abreast of state of the one of our customer airlines as Customer Profile 3 and every employee. art technology, utilizing the well as other aviation related TAAG Angola Airlines Our asset is our latest methodology to carry out topics we feel our readers will Employee Profile 4 all-round, any work is the name of the enjoy. Amanuel Debella game. multinational work In closing, let your past AGS Warehouse 4 force. Department achievements drive you for better ones in the future. LAM Onsite Training 5 Honeywell Partnership Update Welcome to Our 5 Guest House s we are approaching igent work from the HON that we will continue on A our 2nd Anniversary Department and our sales the road to success. AGS Kids 6 of the AGS/Honeywell managers, we have met the Spring Break 2013 Project, we would like to 2012 sales target. Airlines are affected by the Casual Fridays at AGS 7 share a few words about economic downturn and Healthy Eating 7 this important addition to Honeywell has realized that in we are trying to minimize our existing capabilities. order to provide good the impact this might have 8 Employee Birthdays The management of AGS customer service and increase on us. We are in regular is always on the lookout revenue from the small to contact with the Honeywell for expanding our business medium airlines in Africa, stakeholders to find ways and the Honeywell they needed to find a partner to grow this project beyond partnership was one way to with an extensive footprint in its original two year term. accomplish this ongoing this growing region. A partner process. that understands the needs Our goal is to continue and challenges the African promoting the partnership Our first complete year airlines are facing. among our existing as well ended with good results as as new customers. We will recognized by Honeywell. The challenges still lay ahead keep you posted on future It has not been easy to of us, but with the help of our developments. meet the expectations of productive and talented Honeywell, but after dil- workforce, we are confident www.agsusa.com Page 2 Air Madagascar Audit o most people auditing is a It is now history as Air Madagascar’s T systematic search to find audit has come and gone after two days faults, but realistically it is one of thorough scrutiny. The audit was way of making improvements to conducted professionally and stringently raise standards. following a detailed checklist, Undergoing an audit is not a new presumably to a standard heavily phenomenon to AGS. As a leaning towards IOSA which is mainly matter of fact, it has become its applicable to airlines/operators. However, we faced the challenge as a routine as of late. team and came out successful. Our most recent audits from airlines in Africa include We are happy to report that the team Ethiopian Airlines, Kenya efforts of adhering to the acceptable Airways, TAAG Angola industry practices, vide compliance with Airlines, Sonair, etc. We like the FAA AC 00-56A standard, did not go to feedback we have been hearing waste. from them. Invariably, they all said that AGS is at the pinnacle To continue to provide our customers of the parts supply industry. with the high level of service, AGS will continue to strive to meet or exceed the This time it was Air standards required by our airline Madagascar’s turn to take us for customers. the road test. AGS Manufacturer Profile—Tug Technologies Corporation merican General Supplies, Inc. refurbishments at its airport shops in A (AGS) represents TUG several states such as Georgia, Technologies Corporation (TUG) Illinois, etc. The company is a too! The list of our representation is former subsidiary of Stewart & growing and manufacturers select us Stevenson Services, Inc. for our proficiency and able TUG offers its products representation. through airport service TUG Technologies Corporation was centers and distributors in founded in 1973 and is based in Latin America, Malaysia, Kennesaw, Georgia. China, Australia, New TUG manufactures aviation ground Zealand, the Russian support equipment, offers air Federation, Africa, the conditioners; aircraft tow tractors, Netherlands, Japan, the air starts, baggage tow tractors, belt Middle East, Israel, Canada and the loaders, ground power units, and USA where companies like AGS heaters. have been representing these reputed The company also provides manufacturers, marketing their state baggage/cargo tractors, aircraft of the art products. towing tractors, electric tugs, and pushback tractors. In addition, TUG offers parts, rentals, and www.agsusa.com Page 3 Customer Profile—TAAG Angola Airlines AAG Angola Airlines In recent T (Portuguese: Linhas news, Aéreas de Angola), the flag following an carrier of Angola based in audit Luanda, operates domestic conducted services within Angola, as from well as medium-haul January services in Africa and 27-31, 2013, long-haul services to Brazil, TAAG had Cuba, China, Paris, and its IATA Portugal. The company is Operational wholly owned by the Safety Audit Angolan government. Certificate renewed While the origins of the carrier our customer airlines, TAAG sent until May 22, 2015. trace back to September 1938, key Management employees to attend when DTA – Divisão dos In-House Purchasing Training for Over the years AGS and TAAG Transportes Aéreos was formed TAAG at AGS Corporate have evolved together. Ever since as a division of the Headquarters in 2011. 1982, TAAG has been an Administration of Railways, important and loyal AGS Harbours, and Air Transport of TAAG Angola Airline’s current fleet customer and over the years AGS Portuguese West Africa, has been an important constant operations began on July 17, As of January 2013, the TAAG active 1940. Using De Havilland fleet is comprised of the following friend to TAAG. Dragon Rapide biplanes, the aircraft: first cities served from Luanda were Lobito, Mocamedes, and Boeing 737-200 (2 each) Ponta Negra. Boeing 737-700 (4 each) Boeing 737-700C (1 each) Since beginning business with Boeing 777-200ER (3 each) TAAG in 1982, AGS and Boeing 777-300ER (2 each) TAAG have celebrated numerous milestones. In 2005, In March 2011, the Boeing AGS, in conjunction with our 747-300 fleet was retired MRO partner Ethiopian from service. In June of that Airlines, conducting “C” checks same year, the airline on 3 of TAAG’s 737 aircraft. received its first newly In 2006, AGS began an acquired Boeing extensive provisioning project 777-300ER, out of two for a new fleet of B737-700NG ordered in October 2009; and B777-200ER aircrafts. TAAG became the first That same year TAAG African carrier in consigned Inventory at AGS. purchasing and operating this type of aircraft. Three additional Boeing As AGS offers many different 777-300ERs were ordered in April training programs both at their 2012 in a deal worth US$ 895 Corporate Office and on-site at million. www.agsusa.com Page 4 Employee Profile—Amanuel Debella manuel started his career Airlines, he received several in-house A with American General trainings including Commercial Supplies, Inc. in March, 2008 as Pilot’s Diploma as well as several the Corporate Pilot/Flight Short-Term trainings which enabled Instructor. In this capacity, his him to diversify his trade. responsibilities include piloting the company’s Cessna Aircraft for Amanuel received his Bachelor’s AGS Management as well as Degree in Economics from Addis Ab- invited guests and providing flight aba University in 2005. training classes for employees and business associates. Amanuel is married and is a father of two sons, Janco and Bona and one Prior to joining AGS, Amanuel daughter, Selihom. During his free with the national carrier Ethiopian started his aviation career with time, he enjoys spending time with Airlines stationed in Addis Ababa Ethiopian Airlines in 1989 as a his family as well as going to the starting in June, 2013. As this is a Spray Pilot and later was promoted gym. lifetime dream of his to return to to First Officer/Spray Pilot and finally served as First Officer for During the publication of this edition his native country to raise his the B737 and THC6 Aircrafts. of the AGS Flyer, we received the young children, we wish him and exciting news that Amanuel accepted his family farewell and best wishes While working with Ethiopian a Commercial Airline Pilot position in all the future endeavors.
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