2009 VICTORIAN BUSH:FIRES ROYAL COMMISSION Letters Patent Issued 16 February 2009
Attachment 2 to the Witness Statement of Ian Ellett
Date of Document: 29 September 2009 Filed on behalf of: Murrindindi Shire Council Prepared by: Mallesons Stephen Jaques Solicitors' Code: 8469 Level 50 Bourke Place Telephone: +61 3 9643 4000 600 Bourke Street DX: 101 Melbourne Melbourne Vic 3000 Attention: C Fox/F Cull WIT.4006.001 .0022
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Murrindindi Shire Council
Murrindindi Shire Council
and
Lake Mountain Alpine Resort
Municipal Emergency Management Plan
Prepared: 16 May, 1996 Plan No. Duplicate Reissued: 19 Rine, 2006 Uncontrolled Copy WIT.4006.Oo1 .0023
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Murrindindi Shire Council
and
Lake Mountain Alpine Resort
MUNICIPAL EMERGENCY MANAGEMENT PLAN
LAST AMENDED: 6 January 2009 WIT.4006.001 .0024
11111 I lilt liii AMENDMENT RECORD
AMENDMENT DATE OF ISSUE SECTION PAGE AMENDMENT NO. NO. DATE
1 15 July 1997 23/5/1997 2 7 October 1998 21/9/1998 3 24 September 24/9/1999 1999 4 21 December 21/12/1999
1999 . 5 31 May 2000 25/5/2000 6 19 December 19/12/2000 2000 7 4 June 2001 1/6/2001 8 5 December 2002 29/11/2002 9 11 May 2004 11/05/04 10 21 March 2005 21/03/05 11 19 June 2006 MEMP re-issued for All 19/06/06 combined area of Shire of Murrindindi and Lake Mountain Alpine Resort 12 22 May 2007 Forward All 22/05/07 Management All Contacts All Appendix D All Appendix F All 13 18 December Contact List All 18/12/07 2007 Distribution List All Management 1 14 18 December Forward 1 + 2 16/01/08 2007 Contact List All Appendix F 4,5,7 Management 1 Appendix D All 15 10 July 2008 Forward 1 + 2 10/07/08 Management 1 Contact List All Appendix F All 16 6 January 2009 Forward Amend 06/01/09 Record Management 1 + 2 Contact List 3,4,12 Appendix D 1 + 2 Appendix F 3,4,7,8 LMAR Appendix I All LMAR Appendix J All LMAR Appendix K All LMAR Appendix L All LMAR Area Description All LMAR TOC All NOTE: Amendments will be issued in the form of complete replacement pages, which will have the amendment date at the bottom right hand corner. 6 January 2009 I 1111101711111111
FOREWORD
The economic and social effects of emergencies including loss of life, destruction of property, and dislocation of communities are inevitable.
Coping with hazards gives our reason and focus for planning. Hazards exist within all communities whether they are recognised or not.
The Murrindindi Shire Municipal Emergency Management Plan has been produced pursuant to Section 20(1) of the Emergency Management Act 1986. This plan addresses the prevention of, response to and recovery from emergencies within the Murrindindi Shire and is the result of the co-operative efforts of the emergency management planning committee and assistance from Victoria State Emergency Service North East Regional Headquarters and recognises the previous planning activities of the municipal area.
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TABLE OF CONTENTS
Page
Foreword Title Page 1 Table of Contents Title Page 2 - 4
INTRODUCTION
Municipal Statement of Endorsement 1 Combined Emergency Management Arrangements 3 4 Memorandum of Understanding 5 - 8 Statement of Audit 9 Aim 10 Objectives 10 Threats 10
Murrindindi Shire Council Section
AREA DESCRIPTION
Topography 1 Demography 2 Maps 2 History of Emergencies 2
MANAGEMENT
Municipal Emergency Planning Committee 1 Municipal Emergency Management Functions 3 Municipal Emergency Resource Officer 4 Municipal Recovery Manager 4 Command, Control, Co-Ordination (EMMV) 5 Emergency Co-Ordination Centres 7 Operations Centre 7 Debriefing Arrangements 7 Financial Considerations 8 Public Information & Warning 8 Response/Recovery Hand Over 10 Compensation of Volunteer Emergency Workers 11 Maintenance of Plan 11
22 May 2007 - o___ o g iiiii7117111117 iiiii7117111117 2007 May 22 1 1 1 1 2 1 1 2 1 1 1 2 3 3 3 3 4 1 2 2 2 4 5 5 4 6 7 8 Page Ratings Agencies Supply 3 Measures Hazard Service Recovery and in Principles Supplementary Committee Assistance Plans Recovery Supply Services Engineering in Functional Chart and Relief Agencies Municipality Areas Medical Services Services and and the Awareness and Recovery Relief Assessment Activation of Management Recovery Goods/Services Assisting Government Support Recovery Review of Tasks Human of Functional Emergency Functional of Supplementary Communications Health Transport Role Impact Preparedness The Hazard Community Prevention/Mitigation Introduction Phases Control, Recovery Implementation Municipal Community Role Supply Incident Victorian Agencies Support Emergency 2.1 2.2 2.3 Evacuation Other Post 4.1 4.2 4.3 PREVENTION PREVENTION 1. 2. 3. 5. RESPONSE I. 4. 2. 3. RECOVERY 1. 2. 3. 4. 5. 6. 7. 8. 9. SUPPORT 1. 2. 3. 4. 5. WIT. 4006.001.0028 4 11111 11 ill 11
Page CONTACTS
1. Municipal Emergency Management Planning Committee 1-5 2. Other Agencies 1-11
APPENDICES
A: MAPS 1-10
B: MUNICIPAL EMERGENCY CO-ORDINATION 1-2 CENTRE(S) STANDARD OPERATING PROCEDURES
C: SPECIAL PLANS AND ARRANGEMENTS 1-14
D: EMERGENCY RELIEF CENTRES 1-48
E: GLOSSARY OF TERMS/ABBREVIATION 1-5
F: DISTRIBUTION LIST 1-8
G: MESSAGE RELEASE PROCESS EMERGENCY SERVICES MESSAGES FOR PUBLIC BROADCAST ON UGFM 106.9, 98.5 & 88.9 1-2
H: THE ROLE OF CENTRELINK IN THE RECOVERY PLAN OF EMERGENCY MANAGEMENT 1-9
REFERENCES / INDEX 1 / 1-3
Lake Mountain Alpine Resort Section
THE TABLE OF CONTENTS FOR THIS SECTION IS LOCATED AT THE FRONT OF THE LAKE MOUNTAIN ALPINE RESORT SECTION
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INTRODUCTION
1. 0 SE
This plan has been produced by and with the authority of Murrindindi Shire Council pursuant to Section 20(1) of the Emergency Management Act 1986.
The Murrindindi Shire Council understands and accepts its roles and responsibilities as described in Part 4 of the Emergency Management Act 1986.
This plan is a result of the co-operative efforts of the planning committee after consultation with those agencies and organisations identified therein.
THE COMMON SEAL of the Murrindindi Shire Council was hereunto affixed this afx.ritt. day of 19a(,. .. approving and adopting this plan.
In the presence of:
Commissioner /97-
Chief Executive Officer CIVM-V Affi
val
21-Sep-98 WIT.4006.001 .0030
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19-Jun-06 WIT. 4006.001 .003 1 3 11111 1111111 II
2. COMBINED EMERGENCY MANAGEMENT ARRANGEMENTS
Minister for Police and Emergency Services
55 St Andrews Place hielboloot vac:Iona 3002 3P0 Box 4356QQ Melbourne Victoria 2001 *telephone: (03) 9651 6900 Famimite:(03) 9651 6910 DX 210077
Mr Danny Hogan Chief Executive Officer Murrindindi Shire Council PO Box 138 ALEXANDRA VIC 3714
Dear Mr Hogan
Lake Mountain Emergency Management
I refer to your letter dated 21 October 2004 to the previous Minister, proposing the appointment of Murrindindi Shire Council as principal municipal council for emergency management for the combined area of Murrindindi Shire Council and Lake Mountain Alpine Resort_
As Co-ordinator in Chief of Emergency Management, I am pleased to approve your proposal in accordance with s.19 of the Emergency Management Act 1986. Please find enclosed certification of the approval.
I trust that this appointment will serve to provide improved emergency management arrangements for residents and visitors to the area. The Bracks Government has a strong commitment to emergency services and continues to recognise the vital role of local government in ensuring community safety.
sincerely
IN OLD1NG rus r for Police &1 ergency Services
The Place ia Be
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Emergency Management Act 1986
In accordance with s.19(1) of the Emergency Management Act 1986, as Co-ordinator in Chief of Emergency Management, I hereby approve the appointment of Murrindindi Shire Council as principal municipal council for emergency management for the combined area of Munintlindi Shire Council and Lake Mountain Alpine Resort.
4/04-105-
OLDING star for Police Emergency Services WIT.4006.001 .0033 5 111111 11111111
3. MEMORANDUM OF UNDERSTANDING Page! Ivlunintlindi Shire Council MOU Lake Mountain
MEMORANDUM OF UNDERSTANDING
BETWEEN
LAKE MOUNTAIN ALPINE RESORT MANAGEMENT BOARD (the Board)
AND
MURRINDININ SHIRE COUNCIL (the Shire)
CONCERNING
MURRINDINDI SJOIRE COUNCIL ACCEPTING TEE ROLE OF 'PRINCIPAL' IN RELATION TO MUNICIPAL EMERGENCY MANAGEMENT
FOR THE MUNICIPAL AREAS OF MURRINDINDI SHIRE COUNCIL AND LAKE MOUNTAIN ALPLNE RESORT
The Board and the Shire, hereinafter referred to as "the Parties" wish to facilitate the documentation, planning and management in regard to emergencies that may occur within the Lake Mountain Alpine Resort (the Resort) and the municipal district of the Shire.
HAVE AGREED AS FOLLOWS:
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L OBJECnVE
1.1 Section 19 of the Emergency Management Act 1986 (the Act) provides the mechanism where; "2 or more municipal councils may, with the approval of the Co-ordinator in Chief, appoint one of the municipal councils to be the principal municipal council in relation to emergency management."
1.2.1t is the intent of the Parties that the Shire be appointed as the "principal municipality" and the Shire will accept responsibility for emergency management for the whole area of the municipal district of the Shire, and the Resort.
1.3.The Board is deemed for the purposes of the Act to be a municipal council by S.5(a) of the Alpine Resorts (Management) Act 1997.
2. EMERGENCY MANAGEMENT PLAN
2.1 .The Board authorises, and both the Shire and the Board agree that the Shire will prepare and manage on behalf of the Shire and the Board a Municipal Emergency Management Plan (the Plan) in accordance with the requirements of the Act (8.20 and other provisions) for both the municipal district of the Shire and the Resort providing for emergency prevention/reduction, response to and recovery from emergencies affecting or likely to affect the municipal district of the Shire and/or the Resort.
2.2.To meet this objective, it is agreed that; The Shire be appointed the "principal municipality" as provided for in Part 4 of the Act for the Resort Area; The Shire will modify the current Municipal Emergency Management Plan to form a consolidated plan that will: document the risks and the planning, preparedness, mitigation, response and recovery measures for identified emergency scenarios; Develop a system for ongoing review and control of documentation and the Plan; Cooperatively manage where possible - emergency situations within the Resort and apply appropriate management and resources as may be necessary; Implement recovery measures appropriate to emergency events; Administer financial arrangements to cover expenses of management and resources utilised in an emergency response; 7 11111417iii I
Marrindin di Shire Council MOU Lake Mountain Pap 3
* Participate in the ongoing planning process of review and revision of the Plan.
THE MUNICIPAL EMERGENCY MANAGEMENT COMMITTEE
3.1 .The Shire shall appoint and maintnin the Municipal Emergency Management Committee (the Committee) which shall include one (1) representative from the Board.
3.2.The Committee must have regard to the elements of the Plan from a risk analysis perspective to ensure that all potential emergencies are identified and considered. Preparedness:
3.3.The Committee must conduct at least annually a review of the Plan and make and record amendments as necessary.
Response & Recovery
3,4.The implementation of the Plan will involve the Shire's designated officers including the Municipal Emergency Resource Officer, and the Committee as appropriate in the response and recovery phases of any emergency. Where possible the Board's representatives will be involved when required.
IMPLEMENTATION AND ARRANGEMENT
4.1.The Plan, incorporating the Lake Mountain Alpine Resort Emergency Management Plan shall be subject to a single audit by the Victorian State Emergency Service for compliance with the requirements of the Act
4.2.The Committee will apply audit outcomes to prioritise review and amendment of the Plan and the associated process of Risk Analysis, Response, Recovery, and the arrangements for administration and documentation.
Costs:
43.The Shire will invoke actions for recovery of costs associated with the performance of the above roles for and on behalf of the Board - including any emergency event role expenditure or resourcing reasonably incurred. Where costs have been incurred that are not recoverable from other parties, the Board shall reimburse the Shire for such expenses incurred on behalf of the Board and/or in respect of the Resort.
4.4.An amount of $500 shall be paid by the Board within 30 days of the date of execution of this Memorandum of Understanding by or on behalf of the Board and $200 annually thereafter (subject to periodic review) as a means to defray
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Murrincrmdi Shire Council MOIJ lake Mountzin Page 4 costs associated with the development of the Plan, and printing, distribution and meeting expenses.
SETTLEMENT OF DurkERENCES
5.1 Any dispute or grievance arising between the Parties under this Agreement which cannot be resolved by the Parties must be submitted by the Parties to an arbitrator appointed by the Minister responsible for the Board in conjunction with the Minister administering the Local Govenzrnent Act 1989. The Parties must abide by the decision of the arbitrator.
AMENDMENT
6.1 This Memorandum of Understanding may be amended at any time by exchange of letters of mutual consent between the Parties.
ENTRY INTO FORCE, DURATION AND TERMINATION
7.1.This Memorandum of Understanding shall be subject to the approval of the Co-ordinator in. Chief under the Act, and shall come into force on the date of its signing and he effective for a period of 5 Years unless otherwise extended or revoked.
7.2.This Memorandum of Understanding may be terminated by either Party giving notice in writing three (3) months in advance to the other Party.
IN WITNESS WHEREOF,
The undersigned have signed this Memorandum of Understanding. At Alexandra on r 12_1 2003
SIGNED FOR. AND ON BEHALF OF THE LAKE MOUNTAIN ALPINE RESORT MANAG NT BOARD BY ITS DULY APPOINTED REPRESENTATIVE
Richard RoRerson (Chief Executive Officer)
At Alexandra on rI Zi 2003
SIGNED FOR AND ON BEHALF OF THE MURRINDINDI SHIRE COUNCIL BY ITS DULY APPOINTED OFFICER
Danny Hogan (C xecutive Officer)
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11111 111111111 4. STATEMENT OF AUDIT
Certificate of Audit
THIS IS TO CERTIFY THAT THE MUNICIPAL EMERGENCY MANAGEMENT PLAN OF
I/AwlnAhnch Shiro a...it
has been audited in accordance with the Guidelines issued by the Co-ordinator in Chief of Emergency Management and has been assessed as "Complying with the Guidelines"
11 .7Finaetry 2a5 4 Miti 2007
Director Date Valid until
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L...... ,_77,.....,...,.....,..,,,....,.,-._:=_,..:...,z...... ,_7.,...... A,vs..r.,,=_,..._,.
19-Jun-06 10 Iiiiirifillif S. AIM
The aim of this Plan is to detail the agreed arrangements for the prevention of, the response to, and the recovery from, emergencies that could occur in the Murrindindi Shire as identified in Part 4 of the Emergency Management Act, 1986.
6. OBJECTIVES
The broad objectives of this Plan are to: -
Implement measures to prevent or reduce the causes or effects of emergencies.
Manage arrangements for the utilisation and implementation of municipal resources in response to emergencies.
Manage support that may be provided to or from adjoining municipalities.
Assist the affected community to recover following an emergency.
Complement other local, regional and state planning arrangements.
7. THREATS
A hazard analysis of all perceived threats to the municipality has been conducted by the MEMPC. This process is not intended to exclude any form of emergency and, to this end, this document has adopted a flexible "all hazards approach".
A summary of the hazard analysis and its findings is located in the Response section of this plan.
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1 AREA DESCRIPTION
1. TOPOGRAPHY
GENERAL
The Murrindindi Shire was formed as a result of the State Government review and restructure of Municipalities conducted by the Office of Local Government during 1994. The Murrindindi Shire consists of the former Shire of Alexandra, the former Shire of Yea, the former Shire of Eltham's Kinglake district, the former City of Whittlesea's Kinglake West district, the former Shire of Broadford's King Parrot Creek and Strath Creek districts, the former Shire of Healesville's Toolangi/Castella district and the former Shire of Euroa's Terip Terip district.
The major population centres are Alexandra, Yea and Kinglake. The two main highway links, the Maroondah and the Goulburn Valley Highways actually link the two main population centres.
TOPOGRAPHY
The agricultural land throughout the Municipality is basically hilly with some major mountains within the area. The major water course is the Goulburn river. Lake Eildon is a water storage located on the eastern boundary of the Shire. The Shire has 46% forest and public land which represents a high fire risk.
CLIMATE
The climate for this region is slightly cooler than that of the rest of the state. The average summer temperature is 28 degrees celsius, with the average overnight being 3 degrees celsius during winter. The average rainfall figures are: Summer 128mm, Autumn 168mm, Winter 219mm, Spring 193mm.
TRANSPORTATION
The Municipality is an important centre for transportation with the Maroondah and Melba Highways servicing the area from Melbourne and the Goulburn Valley Highway servicing the area as well. The area is also the. main route to Mount Buller which sees a significant amount of traffic during the winter months and Lake Eildon in the summer months. Lake Mountain receives a similar amount of traffic during the winter as well. It is estimated that this region is exposed to an average of 1.2 million tourists per annum. The other form of transport within the area is aircraft . Two designated helipads are within the municipality being Alexandra and Yea. Also private light aircraft landing fields exist within the Shire.
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DEMOGRAPHY
POPULATION CENTRES
The three main population areas have maintained a steady growth pattern over the last few years.
Kinglake has a census population of 1836, Alexandra 1876 and Yea 998. All have a mixed age base.
INDUSTRY
The region has Tourism, Timber and Farming as its main industries.
MAPS
A set of maps detailing the area covered by this plan can be found in Appendix A.
HISTORY OF EMERGENCIES
The history of major emergencies in this Municipal area has been related to Flood, Fire, and to a lesser extent Vehicular Accidents. Within the last few years the region has been subject to a number of both floods and fires.
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MANAGEMENT
1. MUNICIPAL EMERGENCY MANAGEMENT PLANNING COMMITTEE
This Committee is formed pursuant to Section 21(3) & (4) of the Emergency Management Act, to formulate a plan for the Councils' consideration in relation to the prevention of, response to and the recovery from emergencies within the Murrindindi Shire and Lake Mountain Alpine Resort.
The following persons shall make up the Municipal Emergency Management Planning Committee:
Chairperson - Councillor Cr Lyn Gunter Municipal Emergency Resource Officer (MERO) Ian Ellett Deputy MERO's MSC Mark Leitinger & Peter Cownley Deputy MERO - LMAR Brett Weinberg Municipal Recovery Manager (MRM) Rob Croxford Deputy MRM - MSC Sandra Saxton Deputy MRM - LMAR Andrew Paul Municipal Fire Prevention Officer (MFPO) Andy Daly MEMPC Executive Officer Annette Guyomar Municipal Emergency Response Co-Ordinator (MERC) Sgt David Rowles Police Representative (Deputy MERC) Sgt. Kevin Graham Police Representative Sgt. Trevor Connell Fire Service Representatives (Region 12) Peter Brereton Fire Service Representatives (Local) Peter Rice / Neil Beer VICSES Representative (NE Region) John Parker VICSES Representatives (Local) Peter Mitchell / Ian Bates / Leanne Klammer Ambulance Representatives Maurice Woodburn / Robert Gill / Peter Scott DSE Representative John Hopper
Others as required Communications Officer WICEN Peter Weeks Red Cross Representative Les Tranter Centrelink Representative Ken Rosenhain Alexandra Hospital Representative Margaret Baker Yea Hospital Representative Lorina Gray AGL (Southern Hydro) Representative Team Leader Eildon Goulburn Murray Water Representative (Eildon) Ivan Smith
Persons responsible for Functional Areas Communications: WICEN - Peter Weeks Health & Medical: Murrindindi Health Officer - Natalie Stewart Emergency Relief: MERO Ian Ellett Transport & Engineering: MERO Ian Ellett
6 January 2009 2 WIT. 4006.001.004
The Municipal Emergency Management Planning Committee during the development of the plan has received information and advice from representatives of the following agencies and organisations:
Munindindi Shire Council Telecommunications Carrier Victorian Police Goulbum Valley Regional Water Board Country Fire Authority Bureau of Meteorology Victorian State Emergency Service Weeks Radio Ambulance Service Victoria Department of Human Services Department of Sustainability & Environment Vic Roads Red Cross Directorate of School Education Goulbum Murray Water Electricity Supplier Lake Mountain Alpine Resort
6 January 2009 WIT.4006.O01 .0043 3 11111 liii 11111
2. MUNICIPAL EMERGENCY MANAGEMENT FUNCTIONS
Murrindindi Shire Council accepts responsibility for management of municipal resources and the co-ordination of community support to counter the effects of an emergency during both the response to and recovery from emergencies.
The Shire's plant, resources and assets are available for use with the permission of the MERO, MRM or CEO. A detailed list is held at the Shire Office and updated regularly.
This includes the management of:
the provision of emergency relief to combatants and affected persons during the response phase;
the provision of supplementary supply (resources) to control and relief agencies during response and recovery;
municipal assistance to agencies during the response to and recovery from emergencies;
the assessment of the impact of the emergency; and
recovery activities within the municipality, in consultation with Department of Human Services.
In order to carry out these management functions, the Murrindindi Shire Council will form an Emergency Management Group. This group will consist of:
Municipal Emergency Resource Officer (MERO) Municipal Recovery Manager (MRM) Chief Executive Officer Municipal Emergency Response Co-Ordinator Control Agency Representative Others co-opted as required
The emergency management group or part thereof will convene when the scale of the emergency dictates the requirement for the provision of any of the functions outlined above. Members of the emergency management group will liaise to determine what level of activation is required.
Where appropriate, the functions of the emergency management group will be carried out in consultation with: The Municipal Emergency Response Co-Ordinator, with respect to the co-ordination and provision of resources. The control agency.
The specific responsibilities of the MERO and the MRM are detailed below.
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3. MUNICIPAL EMERGENCY RESOURCE OFFICER
The Murrindindi Shire Council has appointed the Manager of Assets and Infrastructure to fulfil the function of Municipal Emergency Resource Officer pursuant to Section 21(1) of the Emergency Management Act. Council has appointed the Manager Murrindindi Construction as the deputy MERO.
Responsibilities
To be responsible for the co-ordination of Municipal resources in responding to emergencies.
To establish and maintain an effective infrastructure of personnel whereby Municipal resources can be accessed on a 24 hour basis.
To establish and maintain effective liaison with agencies within or servicing the Municipal district and the MRM.
To maintain the Municipal Emergency Co-ordination Centre(s) at a level of preparedness to ensure prompt activation when necessary.
To facilitate the arrangement of a post emergency debrief as requested by the Municipal Emergency Response Co-Ordinator.
To ensure procedures and systems are in place to monitor and record all expenditure by the Municipality in relation to emergencies. Municipal Authority
The Municipal Emergency Resource Officer is responsible for the co-ordination of municipal resources and contracted resources in responding to emergencies, and has full delegated powers to deploy and manage council's resources during emergencies.
4. MUNICIPAL RECOVERY MANAGER
The Murrindindi Shire Council has appointed the General Manager Operations to fulfil the function of Municipal Recovery Manager pursuant to Section 21(1) of the Emergency Management Act. Council has appointed the Manager Community Services as the deputy Municipal Recovery Manager.
Responsibilities
Co-ordinate municipal and community resources within the municipality during recovery.
Immediately following an emergency, assist with: the collation and evaluation of information gathered in the post impact assessment, the establishment of priorities for the restoration of community services and needs.
The MRM is to liaise with the appointed MERO for the best use of municipal resources to enable the recovery by individuals or the community from the effects of. an emergency.
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Establish an Information and Co-ordination Centre to be located at the Municipal Offices or a location appropriate to the emergency that has occurred.
Liaise, consult and negotiate on behalf of the affected area with recovery agencies and the municipality.
Liaise with the Regional Recovery Management Committee, or Department of Human Services.
Undertake specific recovery activities as determined by the municipality.
The MRM may delegate duties to provide for effective management of the recovery functions.
5. COMMAND, CONTROL CO-ORDINATION (EMMV)
Command
Command of operational personnel of the various authorities and organisations involved is vested in the command structure of that particular authority or organisation and will remain exclusively with that body.
Control
Control of emergency operations will at all times remain the responsibility of the EMMV Agency, or Organisation, directly responsible for controlling the particular type of emergency. The Control Authority is to appoint an Incident Controller who will control the operation. A comprehensive list of Controlling Agencies and their roles can be found in the Response section of this plan.
Co-Ordination (EMMV)
The main function of the Emergency Response Co-Ordinator is to Co-ordinate the provision of resources as requested by the Control and Support Agencies. The Emergency Management Act identifies that Emergency Response Co-Ordinators at State, Regional, Municipal and Field level will always be Police Members. Their role wherever possible should be separate from operational Police activities.
FIELD EMERGENCY RESPONSE CO-ORDINATOR
The Senior Police Member present at the scene of an emergency, has the responsibility of Co-ordinating resources to provide the most effective support to the Control Agency and the functional service agencies. This person is known as the Field Emergency Response Co- Ordinator.
Responsibilities
Ensure that the necessary control agency/s and support agencies are in attendance or have been notified of the emergency and are responding.
Liaise with all agencies at scene. Ensure an incident controller has been identified.
Arrange for the satisfaction of requests for provision of resources to the control/support agencies by:
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Ensuring provision of available resources from within municipal council area; Utilising municipal emergency relief and supply arrangements; or Requesting additional resources through the municipal/regional Emergency Response Co-Ordinators.
4. Provide situation reports to the municipal/regional Emergency Response Co-Ordinator.
5. Ensure that consideration has been given to: Alerting the public to existing and potential dangers arising from a serious emergency. The need for evacuation (consult Control Agency). Public Information. Traffic isolation, ingress/egress of emergency vehicles, etc. (Consult Control Agency/Police Commander).
6. Make necessary arrangements at scene for media - i.e. containment, press releases, etc.
MUNICIPAL EMERGENCY RESPONSE CO-ORDINATOR
The Officer in Charge at the Alexandra Police Station, or his deputy is known as the Municipal Emergency Response Co-Ordinator for the Murrindindi Shire.
Responsibilities
Take an active role in planning at a local levet including representation on the Municipal Emergency Management Planning Committee.
In times of emergencies that require activation of the MECC attend at the MECC as Municipal Emergency Response Co-Ordinator.
Liaise with local control authorities and support agencies and ensure that an effective control structure has been established by agencies in coping with an emergency at local level.
Obtain and forward regular advice to the Regional Emergency Response Co-Ordinator of the potential of an emergency which is not under substantial control of the control agency.
Maintain an awareness of local resources which may be utilised in an emergency.
Convene post emergency de-briefing conferences as soon as practicable after a local emergency when required.
Any Control Agency requiring municipal support will request that support through the Municipal Emergency Response Co-Ordinator who will pass on all requirements to the Municipal Emergency Resource Officer.
REGIONAL EMERGENCY RESPONSE CO-ORDINATOR
When all relevant resources have been fully committed and there is further requirement for additional resources, all requests must be forwarded to the Municipal Emergency Response Co-Ordinator who will in turn pass on same to the Regional Emergency Response Co- Ordinator for action. In the absence of the Regional Emergency Response CO-Ordinator, his deputy will be contacted.
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EMERGENCY CO-ORDINATION CENTRES (ECC)
The ECC will co-ordinate the provision of human and material resources within the municipality, during emergencies. It will also maintain an overall view of the operational activities within this Plan's area of responsibility, for record, planning and debrief purposes. The ECC may also become operational during support operations to a neighbouring municipality. Administrative staff for the ECC will be drawn from municipal employees.
Provision of ECC functions may in the first instance be conducted from an appropriate Police Station. The Emergency Response Co-Ordinator may request activation of an identified ECC if required.
The primary Emergency Co-ordination Centre for the Murrindindi Shire is:-
Murrindindi Shire Offices, Perkins Street, Alexandra
The secondary ECC will be established in a location pertinent to the event or incident.
CFA/SES Headquarters, Shamrock Street, Alexandra or other alternate centres are listed in Appendix D.
An agreed set of Standard Operating Procedures for use in the ECC is detailed in Appendix B.
OPERATIONS CENTRE
The centre established by an agency for the command / control functions within their own agency. The Murrindindi Shire Council may establish an operations centre, if necessary, to control its own resources in an emergency.
DEBRIEFING ARRANGEMENTS
A debrief should take place as soon as practicable after an emergency. The Municipal Emergency Response Co-Ordinator will convene the meeting and all agencies who participated should be represented with a view to assessing the adequacy of the Plan and to recommend any changes. Such meetings should be chaired by the Chairperson of the MEMPC. It may also be appropriate to conduct a separate recovery debrief to address recovery issues. This should be convened and chaired by the Municipal Recovery Manager.
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FINANCIAL CONSIDERATIONS
Financial accounting for Municipal resources utilised in emergencies must be authorised by the MERO or the MRM and shall be in accordance with the normal financial arrangements of the Murrindindi Shire Council.
Control agencies are responsible for all costs involved in that agency responding to an emergency. Government agencies supporting the control agency are expected to defray all costs from their normal budgets.
Depending on the magnitude of the emergency some government financial assistance may be available for prevention, response and recovery activities. Refer to Appendix H for information regarding Centrelink Financial Assistance and Personal Support Services.
The Murrindindi Shire Council is accountable for any monies donated as a result of any emergency event and will implement systems to receive and account for all such donations.
PUBLIC INFORMATION AND WARNING
It is important to ensure that public information and warning is maintained at an optimum level. This provides the public with the necessary information to develop an understanding and awareness of the issues associated with the prevention of, response to and recovery from emergencies.
A process has been developed for dissemination of emergency services messages on the radio station UGFM 106.9, 98.5 and 88.9 based at Alexandra, (refer to the "Dissemination" section herein for further information). Refer to Appendix G.
Prevention (Before Emergencies)
Any information released to the public on behalf of the Murrindindi Shire Council will be to educate and assist the community to prepare for emergencies. This information must be approved by the Murrindindi Shire Council Municipal Emergency Management Planning Committee.
Response Phase
Releasing information is normally the responsibility of the Control Agency(s) in conjunction with the Municipal Emergency Response Co-Ordinator. Any information released by the Municipality must be approved by the MERO (General information) or Chief Executive Officer / Senior Management - (Policy / Financial / Political matters).
Information can be categorised under the following headings:
Pre impact
To enable the public to take reasonable measures to prevent, or lessen the potential effects of emergencies and to cope during the impact phase of an emergency.
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11111 111 11111
During impact
To produce suitable news releases through the media concerning the effects of the emergency and what action can be taken by the public.
Post impact
To maintain the crucial information flow to those in need of assistance and direction.
Recovery Process
Releasing information will be the responsibility of the Murrindindi Shire Council and Human Services. Any information released must be approved by the MRM (General information) or Chief Executive Officer / Senior Management - (Policy / Financial / Political matters). Liaison must take place so duplication and confusion does not occur.
Dissemination
Immediate use of the media should be made to avoid phone congestion. The public should be advised to direct calls to appropriate agencies and centres with adequate facilities, staff and knowledge to answer questions or disseminate information. Police "Advice Line" if available will be advertised, if not refer to local police station (contact details are listed in the Contacts section).
The "Standard Emergency Warning Signal" may be used to alert the public to an actual or impending emergency or maintain the dissemination of public information. Authority to use the signal over electronic media must be given by the Regional Emergency Response Co-Ordinator or his representative.
An "Emergency Services Messages for Public Broadcast on UGFM 106.9, 98.9 & 88.9 Message Release Process" has been developed and a copy of the Process Flowchart together with the Public Broadcast Form are attached as Appendix G.
Methods
All methods of disseminating information should be considered including; Radio - ABC Radio CO-FM 106.5 Upper Goulburn FM Radio UGFM 106.9, 98.5 & 88.9 FM 35R 1260 Radio Sun FM 93.7 FM Newspapers - Alexandra & Eildon Standard Yea Chronicle Mountain Monthly Marysville Triangle Mountain Views Listening device - C.F.A. listening device Information - Murrindindi Shire Council Touch Screen Information Bays Television Police Advice Line Local Telephone Information Lines Ethnic groups, radio stations, newspapers Community Newsletters Information Centres ("One Stop Shops") Manual door knock of each residence Public address system mounted on vehicle
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11111 I till I Ill Church/Religious Groups Community Organisations
Disabled or Non-English Speaking Persons
Special considerations need to be given to warning disabled and non English speaking groups. In the case where information or communication is required with persons unable to speak English an interpreter service such as the Telephone Interpreter Service may be able to assist. Contact details are listed in the Contacts section.
A list of disabled or elderly residents that need special consideration is maintained by the Community Services Officer of the Murrindindi Shire Council. This list is confidential and if the need arises to use the list the Community Services Officer should be contacted.
All agency representatives dealing with this situation should carry an "I Need an Interpreter" card and brochure which can be used to establish the language in question. Copies of this card are available from the Ethnic Affairs Unit of the State Government Department of the Premier & Cabinet and the Murrindindi Shire Council offices.
Information Resources The following systems are an essential part of these arrangements and should be utilised if and when required: Electronic Media Police Media Liaison Literature/Brochure Information Print Media Touch Screen systems
If an emergency requires concurrent media response through radio, television and newspaper outlets, the Police Media Liaison Section may be contacted through the Municipal Emergency Response Co-Ordinator.
Information Centre
If required, a public and media information centre will be established. All public and media releases shall be issued from this centre. The Murrindindi Shire Council shall appoint a Media Liaison Officer.
11. RESPONSE/RECOVERY HAND OVER
Emergency Relief and Supplementary Supply response functions are detailed in the Support section, recovery functions are detailed in the Recovery section of this plan.
It is essential to ensure a smooth transition from the response phase to the recovery process, in any emergency at municipal level. While it is recognised that recovery activities will have commenced shortly after impact, there will be a cessation of response activities and a hand over to recovery agencies. This will occur when the Municipal Emergency Response Co-Ordinator in conjunction with the control agency and MERO declares 'Stand Down' of response. The early notification of recovery agencies involved in the emergency will ensure a smooth transition of on going activities from response to recovery.
Accounts and financial commitments made during the response phase are the responsibility of the MERO through the Municipal Emergency Management Plan arrangements.
22 May 2007 WIT.4006,001 .0051 11 11111 I 11111111
Termination of Response Activities and Hand Over of Goods/Facilities
When response activities are nearing completion the Municipal Emergency Response Co-Ordinator in conjunction with the control agency will call together relevant relief and recovery agencies including the MERO and the MRM, to consult and agree on the timing and process of the response stand down.
In some circumstances, it may be appropriate for certain facilities and goods obtained under EMMV arrangements during response to be utilised in recovery activities. In these situations there would be an actual hand over to the Recovery Manager of such facilities and goods. This hand over will occur only after agreement has been reached between response and recovery managers.
Payment for goods and services used in the Recovery process is the responsibility of the Municipal Recovery Manager through the Municipal Emergency Management Plan arrangements.
COMPENSATION OF VOLUNTEER EMERGENCY WORKERS
Compensation for all Volunteer Emergency Workers will be as laid down in Recovery Arrangements of the Emergency Management Act, 1986. It is the responsibility of the Organisation utilising the Volunteer Emergency Workers to ensure that all of the Volunteer Emergency Workers are registered.
MAINTENANCE OF PLAN
Frequency of Meetings The MEMPC will aim to meet three (3) times per year, or as otherwise deemed to be necessary, and in any event will meeting on at least two (2) occasions. These meetings will be held in:
February, June and October
Minutes of all meetings must be taken and a copy sent to the Regional Emergency Response Co-Ordinator, the Regional Director, Human Services and all members of the MEMPC. Functional Sub Committees, if formed, should meet at least once per year to review and amend their arrangements where necessary.
Plan Review Content of this Plan is to be reviewed annually or after an emergency which has utilised part of this plan. Organisations delegated with responsibilities in this Plan are required to notify the MERO of any changes of detail (eg. contact information), as they occur.
Review of the plan will specifically focus on the hazards in the Murrindindi Shire and the Contacts section of the plan.
Amendments are to be produced and distributed by the Murrindindi Shire Council as required. (See Appendix F for distribution list). The caretaker role for the maintenance of the plan rests with the MEMPC Executive Officer.
22 May 2007 WIT.4006.001 .0052 12 11111 1111111 II
Testing Upon completion of development of this Plan, and thereafter on an annual basis, arrangements pertaining to this plan should be tested. This will be done in a form determined by the MEMPC. Any procedural anomalies or short falls encountered during these exercises, or ensuing operations, must be addressed and rectified at the earliest opportunity.
Audit The Murrindindi Shire Council pursuant to section 21A of the Emergency Management Act shall submit the Municipal Emergency Management Plan to the Victoria State Emergency Service for audit. This audit will assess whether the plan complies with guidelines issued by the Co-Ordinator in Chief.
The plan will be submitted for audit at least once every three years.
22 May 2007 1 WIT.4006.001 .0053
11111 liii 11111 PREVENTION
THE ROLE OF THE MUNICIPALITY
The Murrindindi Shire Council recognises it has a key role in prevention and mitigation activities to reduce the risk, or minimise the effects, of emergencies that may occur in the area. Council's enforcement and continued reviewing of existing policies in land use, building codes and regulations, and urban planning, along with the various agencies responsible for prevention activities throughout the community, combine to ensure that all measures possible are addressed to reduce the likelihood of emergency. The Municipal Emergency Management Planning Committee also plays a role in prevention by identifying potential hazard areas.
PREPAREDNESS
The Response section identifies the roles and responsibilities of the various organisations and agencies that exist in the municipality. Each agencies ability to cope with the identified threats was considered during this process.
Municipal Emergency Co-ordination Centres have been identified, along with an alternative in the event that the Primary MECC should become unserviceable. Likewise, Emergency Relief Centres and Assembly Areas have been determined for use during emergencies.
HAZARD REVIEW
During the preparation of this Plan, a hazard analysis was carried out to identify potential natural and man made hazards within the municipality. The history of their occurrence and the nature of each hazard, especially community vulnerability, has been considered during the analysis process. The results of the hazard analysis can be found in the Response section. Due to ongoing changes of seasonal conditions, community development and public attitudes, the rating of the identified threats may vary over a period of time. The Municipal Emergency Management Planning Committee is tasked with the re-assessing of threats to the community from time to time.
COMMUNITY AWARENESS
The ability of a community to respond to an emergency situation and in turn recover from the effects of an emergency, will depend on the attitude of the people affected. Obtaining the preferred response from people during emergencies will require community education and awareness programs to be implemented for this purpose. The municipality and the Municipal Emergency Management Planning Committee will support and promote appropriate prevention and awareness programs within the municipality. Methods of warning the community of an impending emergency are addressed in the Management section.
19-Jun-06 2
5. PREVENTION/MITIGATION PLANS
Within the municipality a number of prevention or mitigation plans have been developed. They are:
Fire Prevention Plans:
Murrindindi Shire Council Acheron CFA Brigade Alexandra Urban Fire Brigade Buxton Rural Fire Brigade Eildon Fire Brigade Glenburn Rural Fire Brigade Molesworth Fire Brigade Thornton Fire Brigade Yarck Rural Fire Brigade
Almost all fire brigades within the municipality have details fire prevention plans for their fire districts. Copies of these plans are held by the Shire's Municipal Fire Prevention Officer.
Department of Sustainability and Environment - Alexandra Fire Protection Plan Department of Sustainability and Environment Code of Practice for Fire Management on Public Land
Evacuation Plans:
indicates copy held by Murrindindi Shire Council located in Engineer's office
Schools Department of Education (Statewide Plan) Alexandra Primary School Alexandra Secondary College Eildon Primary School Flowerdale Kindergarten Flowerdale Primary School Highlands Primary School Middle Kinglake Primary School St. Mary's Primary School, Alexandra Thornton Primary School Toolangi Primary School Yea Kindergarten & Day Care Centre Camps Crystal Creek Christian Camp Rubicon Outdoor Centre Xavier College Buxton Campus Hospitals Alexandra District Hospital Kellock Lodge Rosebank Hostel Yea & District Memorial Hospital Industrial sites * J.L. Goulds Sawmills Pty. Ltd. Other Mid-Goulburn Water Seymour ESA Camping and Conference Centre, Marysville Mary Lynn, Marysville
19-Jun-06 3 WIT.4006.001.0055
I1111 1 11 11 1111
Flood Plans: Shire of Murrindindi Flood Plan
Details of these plans are listed in Appendix C of this document.
19-Jun-06 1 WIT.4006.001.0056
RESPONSE 11111 1 111 1 1111
INTRODUCTION
The EMMV concept provides the mechanism for the build up of appropriate resources to cope with emergencies throughout the State. It also provides for requests for physical assistance from the Commonwealth when State resources have been exhausted.
Most incidents are of local concern and can be co-ordinated from local Municipal resources. However, when local resources are exhausted, EMMV provides for further resources to be made available, firstly from neighbouring Municipalities (on a Regional basis) and then, secondly on a State wide basis.
PHASES OF ACTIVATION
Response arrangements should be implemented at the earliest possible opportunity if the effects of emergencies are to be minimised and for this reason several phases of activation have been accepted. These are: -
Alert
Upon receipt of warning or information that an emergency may occur or affect the relevant area of responsibility, the organisation must be alerted to ensure its readiness to act if called upon. Some of the activities that should be considered in this phase are: Warning for key personnel. Testing of communications arrangements. Establish flow of information between Municipality and Control/Support Agencies.
Standby
As the threat, or the effects of the emergency becomes imminent, members of the relevant organisation or sections are placed on standby, thus being ready to move immediately they are required. Some of the activities that should be considered in this phase are:
Staff respective Emergency Centres. Prepare equipment and personnel for immediate action. Identify assembly areas.
19-Jun-06 2 Action M111°1°11
agencies This is the operational phase of the emergency when controlling and support necessitate are committed to contain or control the emergency. Some operations may moving to the "Action phase" immediately without the "Alert" and "Standby" phases having a being implemented. For this reason, it is mandatory that all organisations that role in this Plan be in a state of preparedness at all times. Some of the activities should be considered in this phase are: Mobilise personnel/equipment as requested. Produce sitreps on regular basis for higher authorities. Deploy additional resources as required. Ensure Casual Emergency Workers are registered.
Stand Down Emergency Once "Alert", "Stand-by" or "Action" has been implemented, the Municipal with the Response Co-Ordinator must declare a "Stand Down". After consultation Emergency Control Authority and any other relevant agency, and the Municipal has been Response Co-Ordinator is satisfied that the response to the emergency completed, he will advise all participating agencies of `Stand Down'.
3. CONTROL, SUPPORT AGENCIES AND HAZARD RATINGS
Detailed below are an agreed set of arrangements for the response to identified to emergencies within the Murrindindi Shire. These arrangements have been tailored the meet local response capabilities based on the agencies available within from municipality. Support Agencies may be able to offer varying levels of support 'on ground' resources to information. It may be appropriate to consult with a number of identified Support Agencies for advice in relation to any given emergency. for a given It is the prerogative of the control agency to formulate action plans emergency in consultation with support agencies.
The potential impact from emergencies on residents, community and community assets of the Shire of Murrindindi have been Hazard analysed and rated as follows: HIGH MODERATE LOW NOT ASSESSABLE N/A
or These ratings shall be reviewed annually or at the direction of a Control agency the Municipal Emergency Response Co-Ordinator.
19-Jun-06 3 WIT.4006 001 .0058
11111 111111111
EMERGENCY RATING CONTROL AGENCY SUPPORT AGENCY
Accidents - M Air Services Australia Ambulance Service Aircraft, CFA / NRE Civil VICPOL VICSES
Accidents - L Department of Defence Air Services Australia Aircraft / CFA Military VICPOL VICSES Ambulance Service NRE
Accidents - L Victoria Police CFA Aircraft, Air Services Australia Unregistered VICSES Ambulance Service NRE
Accidents - L Victoria Police VICSES Boating NRE Water Authority Boating Clubs Accidents - L Country Fire Authority Victorian Work Cover Boiler/Pressure Authority Vessels VICPOL VICSES Ambulance Service Accidents - M Country Fire Authority VICPOL Dangerous VICSES Goods Ambulance Service & Hazardous Victorian Work Cover Materials Authority EPA VICROADS NRE Human Services Bureau of Meteorology Water Authority Murrindindi Shire Council Accidents - L Country Fire Authority Victorian Work Cover Lifts & Cranes Authority VICPOL VICSES Ambulance Service VICSES Accidents - H Victoria Police Public Road & Rail Transport Corp CFA / MFESB
. Ambulance Service
19-Jun-06 4
iiiiif11111011i
EMERGENCY RATING CONTROL AGENCY SUPPORT AGENCY Fire Authority Murrindindi Shire Council Accidents - L Country Trenching Water Authority VICSES Victorian Work Cover Authority Ambulance Service Country Fire Authority Murrindindi Shire Council Accidents - L Water Authority Tunneling / VICSES Victorian Work Cover Mining Authority Ambulance Service Department of Goulburn Murray Water Algal Bloom L Sustainability and EPA Environment Water Authority VICPOL Murrindindi Shire Council Animals - M Department of Bureau of Meteorology Exotic Diseases Sustainability and CFA Environment VICROADS Human Services (Regional Response) VICPOL VICSES NRE Murrindindi Shire Council
Civil Defence L VICSES Other EMMV Agencies as required Other EMMV Agencies as Earthquake M VICSES required
Explosion M Country Fire Authority Murrindindi Shire Council eg. gas etc. VICPOL VICSES Ambulance Service
Explosive L Victoria Police VICSES Devices Victorian Work Cover Authority CFA Murrindindi Shire Council Department of Defence Fires - M Country Fire Brigade Air Services Australia Urban Murrindindi Shire Council Private Fire Services VICPOL VICSES Public Utilities Red Cross
19-Jun-06 WIT.4006.0O1 .0060
5
EMERGENCY RATING CONTROL AGENCY SUPPORT AGENCY
Fires - H Country Fire Authority Murrindindi Shire Council Rural M FESB Air Services Australia NRE VICPOL Private Fire Services Bureau of Meteorology Electricity Services Telecommunications Carrier / WICEN VICSES Public Utilities Red Cross Fires - H Department of CFA Sustainability and Forest, National Murrindindi Shire Council EnvironmentEnv Parks & Public Bureau of Meteorology Lands Telecommunications Carrier / WICEN VICPOL VICSES Air Services Australia Red Cross
Floods H VICSES Bureau of Meteorology CFA / NRE Human Services Murrindindi Shire Council VicRoads Water Authority Telecommunications Carrier / WICEN VICPOL Red Cross
Food/Water M Department of Human Murrindindi Shire Council Poisoning/ Services VICPOL Willful Environmental Health Officer Contamination & Human Diseases Oil Spills & M Country Fire Authority EPA Pollution Murrindindi Shire Council (Waters Inland) Water Authority VICPOL VICSES Bureau of Meteorology Human Services Plague - M Department of Vic. Farmers Federation Plant, Pests & Sustainability and Murrindindi Shire Council Diseases Environment
(Regional Response)
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6
EMERGENCY RATING CONTROL AGENCY SUPPORT AGENCY Department of Human Radioactive L Bureau of Meteorology Services Materials - CFA Incidents Public Hospitals Materials Research Laboratory VICPOL
Search & Rescue M Victoria Police Bureau of Meteorology - Land (cliff VICSES rescue) and Volunteer Agencies Water CFA / NRE Ambulance Service Red Cross Ambulance Service Rescue - M Yea area - CFA CFA VICSES Road, Rail, / All other areas - VICSES (where applicable) Aircraft & VICPOL Industrial Red Cross Accidents Bureau of Meteorology Storm M VICSES CFA/ NRE Murrindindi Shire Council VICPOL EMMV Agencies as Threats to Life M Victoria Police required or Property (unless otherwise designated) WIT.4006.001 .0062
11111 111111111
1 RECOVERY
RECOVERY MANAGEMENT PRINCIPLES
Management and service provision will be devolved as much as possible to the Local level. State and Regional recovery strategies, services and resources will supplement and complement the municipalities initiatives rather than replace Local endeavours.
Emphasis will be given to supporting and maintaining the identity, dignity and autonomy of affected individuals, families and the community.
Management of recovery will occur in the context of clear and agreed arrangements, and involve processes of consultation and cooperation through established communication channels.
Wherever possible, the normal municipal management and administrative structures and practices will be used, ensuring that these structures and practices will be responsive to the special needs and circumstances of the affected community.
Recovery information and recovery services need to be readily accessible to affected individuals, families and communities and responsive to their needs and expectations.
IMPLEMENTATION
The Municipal Recovery Manager or a person delegated by her is to initiate Recovery activities as documented in this section of the Plan as soon as possible, when required, after an emergency occurs.
The Municipal Recovery Manager shall convene a meeting of the Municipal Recovery Representatives as soon as is practical where the emergency is of a magnitude that requires their involvement.
A range of recovery activities may be required after an emergency.
MUNICIPAL RECOVERY SERVICES
The organisations listed below have agreed to manage the particular Recovery function. They are responsible to the Municipal Recovery Manager.
TYPE OF SERVICE CO-ORDINATED BY Information Services Murrindindi Shire Council
Material Aid Nominated Agency as required at the day
Financial Assistance Human Services Hume Region through the Municipal Recovery Manager. Temporary Accommodation Human Services Hume Region through the Municipal Recovery Manager.
19-Jun-06 WIT.4006.001.0063
11111 1 11 1 11111
2 BY TYPE OF SERVICE CO-ORDINATED Region through the Municipal Language Services Human Services Hume Recovery Manager.
Shire Council Rebuilding 81. Utility Restoration Murrindindi
Region in conjunction with the Community Development Human Services Hume Municipal Recovery Manager / Community Recovery Committee.
Personal Support Services Nominated Agency
4. COMMUNITY RECOVERY COMMITTEE into the recovery process Where the magnitude of the event requires community input established within the affected one or more Community Recovery Committees may be area.
Community Recovery Committee Membership. the affected area. The The composition of the committee will vary depending on and representatives of:- membership of the committee should include community leaders
Municipal Recovery Manager Councillor government agencies community groups affected persons with appropriate expertise non-government agencies Economic Development Officer
Community Recovery Committee Functions. community. Monitor the overall progress of the recovery process in the effected recommendations to Identify community needs and resource requirements and make the State's recovery appropriate recovery agencies, municipal councils and management structure; with recovery Liaise, consult and negotiate, on behalf of affected communities, agencies, government departments and municipal councils; designated Human Services Liaise with Human Services as Co-Ordinator through the Regional Director or delegate. circumstances and the Undertake specific recovery activities as determined by the Committee. WIT.4006.001.0064
11111 Ili! 11 11
3
ROLE OF HUMAN SERVICES IN RECOVERY
Human Services has been designated as the principal recovery planning and management agency under the State Disaster Recovery Plan. In the event of an emergency, Human Services is responsible for ensuring that adequate provision is made for personal support, advice and information services, temporary accommodation, material aid, financial assistance for displaced persons and the re-establishment of dwellings and community development.
Human Services ensures that these functions are undertaken and that recovery is progressing effectively through its liaison and co-ordination role with municipalities and other agencies.
SUPPLY OF GOODS/SERVICES
The municipality and other recovery agencies shall obtain and pay for goods/services through their own supply systems in accordance with guidelines as set down under policy at that time.
The Municipal Recovery Manager with the assistance of Human Services will Co-ordinate the acquisition and supply of goods/services which cannot be provided by the municipalities or participating agencies. When goods can only be obtained in such a manner, approval for payment from Human Services is required prior to the goods being obtained.
VICTORIAN GOVERNMENT ASSISTANCE MEASURES
These are contained in the State Disaster Recovery Plan.
AGENCIES ASSISTING IN RECOVERY
Agencies involved in Recovery and available in Murrindindi Shire and/or providing Recovery services to the municipality are:
Ambulance Service Victoria Australian Search and Rescue Business Victoria Centrelink (for further information refer to Appendix H "The Role of Centrelink in the Recovery Plan of Emergency Management") CFA Ladies Auxiliary Elgas Eastern Energy Emergency Response Co-ordinators Environment Protection Authority Fire Services Goulburn-Murray Water Hospitals Human Services Interpreter Service Media 19-Jun-06 WIT.4006.001 .0065
11111 111111111
4 Meteorology (Dept. of) Municipal Emergency Resource Officer Municipal Recovery Manager Department of Sustainability & Environment Opportunity Shops Planning Committee Police Public Transport Corporation Red Cross Salvation Army Schools Service Clubs Shire Murrindindi Shire Council St. Vincent De Paul Taggerty Fire Brigade Volunteer Auxiliary Telstra Veterinary Surgeons Vicroads Victoria State Emergency Service Victorian Workcover Authority Water Board Goulburn Valley Water VVICEN
(Refer to Contacts for contact information for the above)
The Role of Local Agencies
The following is an example. NAME OF AGENCY (eg. Red Cross) Role in Recovery: (eg. Through the Red Cross regional infrastructure provide personal support, assistance and information to affected individuals for as long as required. Assist in the provision of material aid and personal services to affected individuals.)
9. INCIDENT RECOVERY CHART
An Incident Recovery Chart has been developed by the Murrindindi Shire Council as an easy reference guide to assist in recovery arrangements. A copy is attached at Appendix C herein. Copies have also been distributed to all police stations within the Murrindindi Shire.
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11111 111111111 SUPPORT
1. SUPPORT TASKS & FUNCTIONAL SERVICE AGENCIES
The undermentioned list of support tasks indicates the functional service agency and relevant support agencies. The list is neither exhaustive nor exclusive as many agencies, including combat agencies may have a support role and a functional service role, dependent on the nature of the emergency. In the event that local resources cannot be provided to meet support tasks needed, the request should be passed onto the Regional Emergency Response Co-Ordinator via the Municipal Emergency Response Co-Ordinator.
SUPPORT PRIMARY SUPPORT/ SUPPORT TASKS CO-ORDINATING AGENCY AGENCY
Animals - Department of Sustainability Murrindindi Shire Council Relief Welfare and Environment Local Animal Shelters (Regional Response) Veterinary Services RSPCA Victoria Police VICSES Victorian Farmers Federation - others as required Commonwealth Emergency Management Commonwealth Departments as Resources Australia (through required Emergency Response Co-ordinator)
Commonwealth Emergency Management Defence Forces Resources - Australia (through Defence Emergency Response Co-ordinator) Victoria Police Deceased Persons State Coroner (through Emergency Response Ambulance VICSES Co-ordinator) Royal Dental Hospital Australian Funeral Directors Assoc
Registration (NRIS) Victoria Police Red Cross Society - as Emergency Response VICSES Emergency Affected Co-ordinator - others Persons 2 WIT.4006.001.0067
111111 lIII II 2. EMERGENCY RELIEF AND SUPPLEMENTARY SUPPLY
At State and Regional level, Emergency Relief and Supplementary Supply is the responsibility of the Victoria State Emergency Service. At Municipal level, this responsibility rests with the Murrindindi Shire Council.
2.1 EMERGENCY RELIEF
Aim
To co-ordinate the provision of Emergency Relief to an affected community, and when required, to Combat and Support Agencies.
Role
To establish a system for the provision of any or all of the functional services under Emergency Relief.
Emergency Relief Management
In the event of requirement for any or all of the functional services of Emergency Relief, the request must be channelled through the Municipal Emergency Response Co- Ordinator to the MERO. The MERO will activate the required functional services. All functional services will operate and report back to the MERO.
2.2 FUNCTIONAL SERVICES
Catering
At municipal level, the Australian Red Cross is responsible for catering arrangements. They will co-ordinate the provision of catering services. They are supported by:
CFA Ladies Auxiliary, Taggerty Fire Brigade Volunteer Auxiliary, VICSES, Service Clubs, VVICEN and any other agency as required.
Contact details are listed in the Contacts section of this plan.
A Catering Manual has been prepared by the CFA Alexandra Group as a means of addressing catering requirements and arrangements for fire fighters. Copies of same are held by that organisation.
Where the nominated catering organisation cannot be contacted, the Red Cross Regional Catering Co-ordinator will be activated, via the Municipal and Regional Emergency Response Co-Ordinators, to arrange catering.
19-Jun-06 3 lain
The Red Cross Regional Catering Co-ordinator is to be alerted or activated when the nature of the incident indicates any of the following apply: more than one substantial meal for combatants or other affected persons is required to be supplied reimbursement for incurred costs will be claimed by local providers goods are required to be purchased by authorised Red Cross purchasing officers
The Red Cross Regional Catering Co-ordinator will, in conjunction with the local catering providers, ascertain the level of involvement necessary by Red Cross, ensuring that local resources, including those already in operation, are fully utilised.
Material Needs
The Salvation Army is responsible for material needs and will co-ordinate material needs providers. They are supported by:
Opportunity Shops and St. Vincent De Paul
Contact details are listed in the Contacts section of this plan.
Emergency Shelter
The Murrindindi Shire Council will co-ordinate the provision of emergency shelter.
A list of Emergency Relief Centres identified in the Murrindindi Shire is included in this plan. See Appendix D.
Contact details for the Council are listed in the Contacts section and contact details for emergency shelters are listed in Appendix D of this plan.
Counselling, Emergency Grants and Temporary Accommodation
The Murrindindi Shire Council will co-ordinate the provision of these services at municipal level. If the above functions are outside of the capabilities of the municipal resources, the responsible agency is Department of Human Services.
Contact details are listed in the Contacts section of this plan.
Community Organisations
Many community organisations will have resources that can be of use in an emergency. It is the responsibility of the Murrindindi Shire Council to provide the management system to co-ordinate offers of assistance from these organisations. Contact details of organisations able to assist will be maintained by the municipality.
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11111 111 11 111 Registration
Victoria Police are responsible for the registration of emergency affected people but have delegated the physical task of the registration process to Red Cross.
Contact details are listed in the Contacts section of this plan.
2.3 SUPPLEMENTARY SUPPLY
Supplementary supply at municipal level occurs when functional services, or combat authorities, exhaust their own avenues of supply and there is a requirement for continued supply. Functional Service agencies supplying a service and requiring additional resources will put their request to the MERO. The combat and support agencies will make their request through the Municipal Emergency Response Co- Ordinator. The MERO will endeavour to obtain those resources through existing municipal arrangements. If unsuccessful, the request will be passed through the Municipal Emergency Response Co-Ordinator to the Regional Emergency Response Co- Ordinator. The Victoria State Emergency Service Regional Headquarters will action the request on behalf of the Regional Emergency Response Co-Ordinator.
3. EVACUATION
The Victoria Police are responsible for evacuation. The decision to evacuate rests with the combat agency in conjunction with Police and available expert advice. Consideration must be given to the area which is to be evacuated, the route to be followed, the means of transport and the location to which evacuees will be asked to attend.
Once the decision to evacuate has been made the Murrindindi Shire Council MERO should be contacted to assist in the implementation of the evacuation. Murrindindi Shire Council will provide advice regarding the most suitable Emergency Relief Centre and other resources that may be required (eg. public health, emergency relief considerations or requirements and special needs groups).
Assistance in an evacuation may be provided by the following agencies:
See Appendix C for particular event to identify relevant agency to be co-opted.
Warning Systems
The method of alerting people to the need for evacuation will depend on a number of factors. Consideration should be given to: The type of emergency The number of people affected The ethnic origins of the affected people Special needs groups
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11111 1111 4. OTHER FUNCTIONAL AREAS
4.1 COMMUNICATIONS
The Victoria Police is delegated the responsibility for communications. This is in accordance with State DISPLAN which identifies that the Victoria Police are the primary support agency for communications.
Aim
To ensure essential communications when requested.
General
All agencies having a role in these arrangements are responsible for the provision of their own communications systems during emergencies. Any agency requiring communications will put their request to the Municipal Emergency Response Co- Ordinator.
Telephone Communications
The telecommunications carrier line network will be the initial and primary means of communication in the event of an emergency, when it is available, and should be utilised to capacity where possible. When identifying locations for use as ECCs, Assembly Areas and Emergency Relief Centres, consideration should be given to the communications facilities already in place at that location.
Additional telephones can be provided by telecommunications carriers, upon request to the Municipal Emergency Response Co-Ordinator, who will, in turn, submit such requests to the Regional Emergency Response Co-Ordinator for action. All costs, related to such installations, are the responsibility of the requesting organisation.
Secondary network exists through mobile telecommunications.
Communications Resources
The following organisations have communications facilities and resources which may be available in an emergency:
WICEN Trunked radio system (State) Private systems UHF CB radio
See the Contacts section for further information.
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11111 11 1111 11
4.2 HEALTH AND MEDICAL
The Municipal Environmental Health Officer and Municipal Medical Officer of Health have been delegated the responsibility for health and medical matters.
These Municipal Health and Medical arrangements should be considered in conjunction with the Regional Medical DISPLAN and the Municipal Hospital Emergency Plans.
Aim
The aim of these arrangements is to identify the Health and Medical facilities available within the Murrindindi Shire and identify the arrangements for activation.
Due to the dual nature of these arrangements, it will be divided into two components; each being addressed accordingly. These components will be HEALTH and MEDICAL.
Health
The Environmental Health Officer is responsible for all public health matters in the municipality.
The responsibilities of the Environmental Health Officer in emergencies include: Advice on water supply Ensuring hygienic food handling - safe production, storage and distribution Supply of sanitary and hygienic accommodation when required Refuse removal Pest control Control of infectious diseases (immunisation) Disposal of dead animals
Medical
Implementation of the medical arrangements will be automatic where people are injured or require medical assistance. This automatic response will be by the Ambulance Service Victoria and hospitals within the municipality.
The Ambulance Service will be responsible for contacting additional first aid support when required (eg. St. John Ambulance and Red Cross). 7 WIT.4006.001.0072
11111 111111 11 Management of Medical Response
Medical response management at an emergency scene will be carried out by the most senior medical officer present. This could be any of the following: the highest ranked Ambulance Officer present, a member of a Medical Team, the Area Medical Co-Ordinator.
The role of the Medical Commander at the scene of an emergency is to: arrange resources required, provide triage, (prioritise patients for treatment) co-ordinate transport of patients, determine destination of patients.
4.3 TRANSPORT AND ENGINEERING
The Director Infrastructure & Development Services of the Murrindindi Shire Council has been delegated the responsibility for transport and engineering matters.
Aim
The purpose of these arrangements is to identify available transport and engineering resources within the municipality. This will include specialist and technical advice and deployment of those resources.
Requesting Procedure
All requests for transport and engineering resources should be directed to the Municipal Emergency Response Co-Ordinator, who will request them through the MERO.
Municipal resources should be used in the first instance, prior to engaging private contractors.
Management of Resources
Responsibility for the management of resources shall rest with the MERO.
The MERO is responsible for maintaining a resource database and contact details
19-Jun-06 8 WIT.4006.001 .0073
11111 III I 11111 5. POST IMPACT ASSESSMENT
A post impact assessment is an appraisal of the extent of damage, disruption and breakdown to the community and its infrastructure as a result of the emergency.
A post impact assessment will be conducted. To facilitate this Murrindindi Shire Council, through the Emergency Management Group, shall as early as practicable perform the following tasks: Survey the extent of damage indicating evaluation of financial and material aid needed. Provide a priority listing for restoration of community needs to assist agencies in the performance of their functions. Monitor the acquisition and application of financial and material aid needed or made available in the restoration period.
The Emergency Management Group may co-opt persons within the community with the appropriate expertise to assist with the above tasks.
Should the emergency extend beyond the boundaries of the Murrindindi Shire the post impact assessment may be merged with that of the other affected parts of the municipality or municipality(s). Municipal DEPUTY MANAGER RECOVERY MUNICIPAL LMAR MSC DEPUTY DEPUTY MSC DEPUTY (MERO) RESOURCE EMERGENCY MUNICIPAL (CHAIRPERSON) COUNCILLOR POSITION Emergency MRM MERO MERO MERO (MRM) OFFICER MSC 1. Management MUNICIPAL Sandra Rob Brett Peter Mark Ian Lyn Ellett Gunter Croxford NAME Weinberg Leitinger Planning Cownley Saxton Committee Alexandra, Alexandra, Box Perkins Box Perkins Marysville, (PO Mountain Road, Lake Alexandra, Alexandra, Box Perkins Box Perkins Alexandra, Box Perkins EMERGENCY BUSINESS 138), 138), ADDRESS Box 138), 138), 138), Mountain CONTACT Contact Lake Street Street Street Street Street 40, ALL 3714 3779) 3714 3714 3714 3714 and (PO (PO (PO (PO (PO NUMBERS OF Address 03 AND HOME MANAGEMENT UNLESS 111.1IMINIP List HAVE ADDRESS 1 ADDRESS SPECIFIED AN AREA 111.11 111111) BH BH BH BH BH BH5772 CODE 5772 5772 5957 5772 5772 CONTACT DETAILS LIST PLANNING 0333 0333 7205 0333 0333 0333 ssmc rcroxford1111.M.Millip Izellill=1.1111.111111 rrAngegilin.11.111. ielle unters COMMITTEE E-MAIL "INN 16
January t;I lif---- 2008 WIT.4006.001 .0075
2 11111 111111111 POSITION NAME BUSINESS HOME ADDRESS CONTACT E-MAIL ADDRESS DETAILS DEPUTY MRM Andrew Paul Lake Mountain BH 5957 7200 andrewallIlEi LMAR Road, Lake a/MINIO Mountain (PO Box 40, Marysville, 3779) MEMPC EXECUTIVE Annette Perkins Street (PO amaBH 5772 0333 aquvomaaIMIMMIIIIr OFFICER Guyomar Box 138), Alexandra, 3714
MUNICIPAL Sgt David Alexandra Police BH 5772 1040 davkl.111111M EMERGENCY Rowles Station, Grant RESPONSE CO- Street, Alexandra, ORDINATOR (MERC) 3714
DEPUTY MERC Sgt Kevin Marysville Police BH 5963 3222 kevin.grahamill..1111.1 Graham Station, Pack Road, Marysville, 3779 SIM MUNICIPAL FIRE Andy Daly Perkins Street (PO BH 5772 0333 aclabill.11111.111.11. PREVENTION Box 138), OFFICER (MFPO) Alexandra, 3714 HEALTH OFFICER Natalie Stewart Perkins Street (PO imaBH 5772 0333 nstewar11111.111111.1.1.1 Box 138), Alexandra, 3714
Municipal Emergency Management Planning Committee Contact and Address List 16 January 2008 WIT.4006.001.0076
3 11111 1 111 1 1111 POSITION NAME BUSINESS HOME ADDRESS CONTACT E-MAIL ADDRESS DETAILS FIRE SERVICE REPRESENTATIVES: Operations Officer, John Leben Region 12 HQ, BH 5799 1517 'M)wiAINIMENIM Region 12 PO Box 369, Seymour, 3660
Alexandra Peter Rice 39 Bon Street, Group Alexandra, 3714
Neil Beer Emily Street, SIMS Yea Group Seymour, 3660 BH 5792 277
Region 13 Chris Lloyd 1 Aitken Cres, Kinglake Kinglake, 3763 VICSES MI6 REPRESENTATIVES: Regional John VICSES North BH 5762 6253 rmrffjeas1111.111.1111116 Newlands East Region HQ, 27 Wedge Street, Benalla, 3672 Marysville PO Box 44, KjamiA111111.11.11 Ian Bates Marysville, 3779
Alexandra Peter Mitchell Unavailable pmitchall=1111)
Kinglake Leanne No email Klammer
Municipal Emergency Management Planning Committee Contact and Address List 16 January 2008 WIT.4006.001.0077
11111 11111 11 4 HOME ADDRESS CONTACT E-MAIL POSITION NAME BUSINESS ADDRESS DETAILS BH 5772 1162 AMBULANCE Peter Scott Alexandra REPRESENTATIVES: Ambulance Service, Cnr Nihil & Bayley Streets, Alexandra, 3714 robe r10.11111MIM (Alternative) Robert Gill Yea Ambulance BellieMb Service, Station NOM Street, Yea, 3717
Group Manager Maurice Alexandra Ambulance Lower Hume Woodburn maurice.woodbur Service, Cnr Nihil 111111=1111111 & Bayley Streets, Alexandra, 3714 BH 5772 0200 *oINEdIMMIM D.S.E. John Hopper NRE REPRESENTATIVE 46 Aitken Street, Alexandra, 3714 weeksradic COMMUNICATIONS Peter Weeks Weeks Radio 31=11 OFFICER (WICEN) 53 Nihil Street, Alexandra, 3714 BH 5772 1107 RED CROSS Les Tranter Alexandra REPRESENTATIVE Plumbing Supplies 51 Nihil Street, Alexandra, 3714 BH 9294 3799 ken.rosenh ainallI11111.1111. CENTRELINK Ken Centrelink REPRESENTATIVE Rosenhain PO Box 30 Lilydale, 3140 BH 5772 0926 baker_i_Ana11111011011.11. ALEXANDRA Margaret Alexandra HOSPITAL Baker Hospital REPRESENTATIVE Myrtle Street, Alexandra, 3714 16 January 2008 and Address List Municipal Emergency Management Planning Committee Contact 5 14171118 POSITION NAME BUSINESS HOME ADDRESS CONTACT E-MAIL ADDRESS DETAILS YEA HOSPITAL Lorina Gray Yea Hospital BH 5736 0400 REPRESENTATIVE Station Street, SIMI* Yea, 3717 AGL Team Leader PO Box 126, BH 5772 0197 re REPRESENTATIVE Eildon Eildon, 3713 cwa ke GOULBURN MURRAY Ken CoIler Goulburn Murray BH 5770 8126 kcolle WATER Water Eildon 19-23 High Street, Eildon, 3713
Municipal Emergency Management Planning Committee Contact and Address List 16 January 2008 ICentrellnkl 'Australian lAmbulance,Service ICountry.. Carlo Greensborough Lilydale Ken Contact Alexandra Deputy Group 1st Alexandra Rosenhain, Yea Alexandra General Alexandra Marysville Kinglake Euroa Eildon Deputy Vida Customer Directory Communications Fire Group Search Group Group Transport Authority' Group Communications Customer Manager - Service - Lynne Officer end Contact Officer Rosie Vietorial Headquarters Rescue' Luckman Chester Officer - Centre Service Peter List John Kilpatrick Officer Rice Centre9401 111111.1111. BUSINESS 9294 5721 5721 5772 5772 5772 1800 1800 772 5772 5774 5772 5772 3730 641792(maritime) 2011 2011 7830 815257(aviation)- 1033 1033 1033 1162 2041 1606 1855/5772 1403 HEADQUARTERS 5772 5799 5337 5772 5772 5772 1686 2. ALL 9200 1162 1162 1162 1162 1517 NUMBERS CONTACT OF CONTACT 03 IllETENINIM5774 1110111111111 (24hrs AFTER 1800 1800 UNLESS 641792 815257 HAVE a HOURS day) 1 DIRECTORY SPECIFIED AN LIST AREA CODE FACSIMILE 5720 5772 5720 5720 5772 5772 5772 5772 5772 5772 9401 1800 622153 0622 0622 0622 1666 2905 2042 3333 7899 1666 1666 1666 1643 CALL OMB 000 000 000 000000000 000 000 000 000000 OUT (not UHF continuous) NO. WIT.4006.001 - 11111 CHANNEL 10 I III July 11111 .0079 2008 Contact ICountry'Fire Local Regional Yea Yea Operations Operations Communications Brigades Group Directory Group 12 Officer Headquarters Authority Headquarters Officer Manager Yea Yea Yarck Whanregarwen Toolangi Terip Thornton Taggerty /Reedy Strath Murrindindi Narbethong Molesworth Merton Marysville Koriella Kinglake Kinglake Homewood Highlands/Caveat Glenburn Flowerdale Eildon Buxton Alexandra Alexandra Acheron Contact Urban & Officer Terip Neil Creek Limestone Creek (continuecI)I Murrindindi West Peter & Beer Rural Urban List - Woodboume - Seymour W. Creak Hiscock Catchment ONIM11 BUSINESS 5797 5797 5773 5962 5773 5774 5784 5784 5963 5797 5963 5772 5786 5786 5797 5797 5797 5774 5774 5772 5780 5772 -u 5799 5797 5797 2492 4344 6373 9355 2295 7397 9346 9346 7100 2433 3724 5547 2889 9304 8430 2179 2544 7509 1060 1400 1686 1686 Peter 1517 2492 2523 . Brereton HEADQUARTERS 5799 - 1517 AFTER HOURS 2 FACSIMILE 5797 5962 5774 5963 5772 5792 5797 774 2659 9199 7030 3311 2718 2905 3266 2659 CALL 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000000000 000 000 000000000 OUT MIME UHF NO. - CHANNEL WIT.4006.O01 11111 10 July 111111 2008 .0080 III WIT.4006.001.0081 3 11111 1 111111 11 BUSINESS HEADQUARTERS AFTER HOURS FACSIMILE CALL OUT UHF NO. - CHANNEL ICFA Ladies"AuXillapjl Alexandra Catering Officer Janine Simpson 5772 1205 (Gail Kneeshaw) 5772 1105 ICFA -;Taggerty, -VolunteerAuxillaryl Headquarters (Fire Station) 5774 7397 (not fire calls) Group Leader (Joan Tregea) 5774 7560 5774 7397 .10 Catering Officer (Jenny Robinson) 5774 7294 5774 7397 'Electricity Services' Customer Inquiry TRU Energy 133466 (24 hour) 0386281000 Power Failure/Electrical 86281050 Emergency 131799 (24 hour) T31799 (24 our) TXU/SP Ausnet
'Electricity Services''Lake'MpuntainiAlpineResortigummin4 Customer Inquiry 9357 9200 9706 8088 11111111111111111 9357 9916 lEmergency,Response,Co-ordinatorl Municipal - Sgt David Rowles 5772 1040 5723 0626
Deputy MERC Sgt. Kevin Graham 5963 3222 5723 0626 Regional Supt Peter Billing 5735 0251 5723 0626
'Emergency Shelters! Refer to Appendix D
'Environment ProtectioniAgencyl Emergency Response Officer 9483 8036 Quot Support Emergency Response Officer 9483 8036.Quot ammoimp Neil Jaycock (enquiries) 9695 2697 'Fuel -= Lake.11/10untain AlpineResortl Fuel Bulk Supply Caltex 5772 1205 5772 2574 Simpsons Alexandra 'Gas] LPG - Elgas 9767 7333 131161 1800 819783 Gas Leak only Natural Gas 1800 181 999 (emergency calls only) 1800 181 999 (emergency calls only) Kleenheat (Bulk LPG) - LMAR 9375 8888 13 21 80 1111111.11111.ruck Number)
Contact Directory Contact List 10 July 2008 WIT.4006.O01 .0082
4 11111 1111111 Il
BUSINESS HEADQUARTERS AFTER HOURS FACSIMILE CALL OUT UHF NO. - CHANNEL
IGoulburn-MurraylNated Eildon Office 5770 8100 5774 2656 Ivan Smith - Manager 5833 5418 5833 5418 5824 5314 Ken CoIler 5770 8126 5770 8100 5774 2656 Alexandra 5772 1342 5772 2924
IGoulburn Valley Water' (local reticulated water and sewerage authority) 1800 454 500 1.800 454500 1800 454500 Hospitals Alexandra 5772 0900 5772 0919 Healesville & District 5962 4300 5962 2226 MIMS Yea 5736 0400 5797 2391 Alexandra Community Health 5772 0800 (incorporating Eildon & Marysville) Yea Community Health 5736 0400 SIM 5797 2391 'Human Services' First point of contact Mark Martin 02 6055 7750
Second point of contact - Chris Garratt 0260557758
If unable to contact either of the above then contact - Tom Keating 0260557719 / " all.11111 'Interpreter Senricel Victorian Interpreting and Translating Service 9280 1955 9280 1955- Pines 1111111b
Contact Directory Contact List 10 July 2008 2008 111111 July 111 4006.001.0083 10 CHANNEL - 11111 WIT. NO. UHF - OUT CALL 11111111111111 2099 2964 1603 1603 1366 4057 2414 2956 2444 1258 4438 3353 4699 4977 2291 7231 2291 6049 7231 6025 5772 5772 5962 5786 5772 (02) 5822 5775 9275 5831 02 5963 9669 9669 5772 5957 5772 5957 FACSIMILE 5 HOURS AFTER MEM! Milli IWO 111111111111 rai_ WNW Iffis 'Ii all=1" 1444 1500 1260 1366 1002 3969 6025 9275 5320 5772 9626 5831 (02) HEADQUARTERS 1 or o o otallilla o o oin 201 1444 2900 1002 2468 5800 1853 2722 1260 9666 3342 3969 2222 0333 3637 4000 4948 4917 0333 0333 0333 7205 0333 0333 7200 6049 6025 5772 5772 5797 5962 5786 5772 or (02) 5821 5831 5832 02 5963 5775 5772 5963 9669 9669 9669 5772 5772 5772 5957 5772 5772 5957 BUSINESS Or Service Desk switch Officer Radio Fraser 88.9 News & Main Flood (LMAR) List (MSC) (MSC) (MSC) Standard (LMAR) 98.5 104.1 Resource Lachlan Albury Manager Council Buller - Shepparton Paul Community Dr Saxton Contact Melbourne - Eildon - Shepparton Leitinger Gownley Weinberg 106.9, Country - - Mt. CO-FM Shire and Triangle Views Monthly Ten Mark Peter Brett Sandra Andrew 96.9 High 93.7 Emergency Recovery Goulburn UGFM Television 1260 Radio Mountain Chronicle FM FM Television Directory The Croxford Ellett SR & Network Mountain Mountain Upper ABC Sun Sun Win Prime Marysville Alexandra Yea 3 Murrindindi Lake lan Deputy Deputy Deputy Rob Deputy Deputy !Medial IMeteorology"(Deptof)1 !MUNICIPAL Municipal Municipal Contact WIT.4006.001 .0084
6 11111 I 11111111 BUSINESS HEADQUARTERS AFTER HOURS FACSIMILE CALL OUT UHF NO. - CHANNEL
IMurrindindi Shire Council]
After Hours Emergency Numbers Local Law Services (Ranger) Engineering Services Business Hours 5772 0333 - refer to above 5772 2291 (In case of a power failure) 5772 2339 (Reception) 5772 2638 (Payroll Dept) Chief Executive Officer - Daniel Hogan 5772 0333 041111111. 5774 7458 Manager Assets & 11111111111111 Infrastructure 57 0333 5772 - (MERO) Ian Ellett 2291 Manager Murrindindi Construction 5 5772 2291 (Deputy MERO) Mark Leitinger o Operations Engineer Murrindindi Constru (Deputy MERO) Peter Cownley 57 5772 2291 Manager Development & Environmental Matt Parsons 5772 0333 an& 5772 2291 Fire Prevention Officer 5772 0333 (MFPO) Andy Daly 011111111111111111
Lake Mountain Alpine Resort'
Chief Executive Officer 5957 7203 1111111=1111 Richard Rogerson Resource Officer 5957 7205 11111111111111111b (Deputy MERO) Brett Weinberg Works Supervisor 5957 7200 (Deputy MRM) Andrew Paul Administration Support Mary-Anne Neal 5957 7202 5963 3548 Lynn Rogerson 5957 7201 5963 3562
contact Directory Contact List 10 July 2008 Contact South Whittlesea MERO Ferres MERO Greensborough Civic Nillumbik MERO Lilydale Anderson Yarra MERO Broadford 113 Mitchell MERO Mansfield 33 Mansfield Cm Strathbogie 'Adjoining MERO Euroa MUNICIPAL' Highett High Binney Drive Ranges Morang Boulevard - - Vic Shire Directory Vic Neil Steve Kevin Street David Peter Shire Grant Street Shire Vic Vic Street Shire Municipalities' 3666 & Shire 3140 Hocking Council Bury Shire Vic 3722 Council 3658 Murphy Graf Richards Westphalen Jack Council Vic Council Council Streets 3752 Contact Council 3088 List BUSINESS 9217 9436 9294 5734 5775 5795 2170 3555 6719 6219 8500 000 9217 9433 1300 5734 5775 5797 HEADQUARTERS 2170 3111 368 6200 8555 2010 333 41111111N1111111 AFTER 41111011111 OEM 1111.111. HOURS 7 FACSIMILE CALL OUT UHF
III NO. - CHANNEL WIT.4006.001.0085 11111 10 July 1 11 2008 11 1111 Contact 1Planning:Committeel lOpportunity,Shopsl (Primarily IVicForests1 (Primarily 'Parks (Primarily 'Department 'Department (Primary Yea Alexandra Alexandra Alexandra Marysville Seymour Alexandra Toolangi/Kinglake Broadford Marysville Alexandra Victoria' Directory assist Search Fire Animal (Karin offrimary Sustainability (Bruce (Andy (Glenn (Ebony (Fire Response) (Fire in & Health protestor Contact Morgan) Rescue Miller) McTavish) Mawson) Steve Hankinson) John Emergencies) Industries' Refer Hopper) management on List Grant) &EM/itonmenli Parks to pages Victoria 11.11111110 1 on 41.1111.0 5772 BUSINESS 5772 5735 5772 5962 5784 5957 5772 - 957 5797 5772 5 logging managed of 0204 2038 7111 4325 0220 9203 0600 7111 0241 This 2265 2518 coupes/Logging Section land) HEADQUARTERS 5772 5954 5954 5735 5772 5962 5784 5772 5761 5772 0200 4044 4044 4300 0200 9203 0600 0200 1611 0200 Industry (Benalla Issues) MOM ONO 1111111111111111 SIM 111111111111 AFTER HOURS 8 FACSIMILE 5772 5772 5963 5792 5772 5962 5784 5963 5772 1361 3454 1361 3230 1361 9354 3454 2892 1033 GINO IMMO 1111=11110 SIMS CALL OUT
'In UHF NO. - CHANNEL 10 WIT.4006.001.0086 11111 July I 2008 III I IIII WIT.4006.O01 .0087
9 11111 I 11111 III BUSINESS HEADQUARTERS AFTER HOURS FACSIMILE CALL OUT UHF NO. - CHANNEL
Police Station Alexandra 5772 1040 5723 0626 via Wangaratta 5772 1775 Eildon 000 5774 2104 5723 0626 5774 2768 Kinglake 000 5786 1333 5723 0626 5786 1833 Marysvflle 000 5963 3222 5723 0626 5963 Yea 3533 000 5797 2630 5723 0626 ft 5797 Seymour 2711 000 5735 0200 5723 0626 57923815 D24 Wangaratta 000 5723 0626 5723 0626 5723 0702
Public Transport Corporatioflj Emergency & Level Crossing Failure 9619 1111 9619 2343
Red .Cross Victorian Headquarters 1800246 850 - 8327 7711 Emergency Services Liaison Officer - Les Trante, 5772 1107 Assistant Meryl Batson Alexandra Catering Officer - TBA Marysville Catering Officer - Yea Catering Officer - Margaret Mahon
[Regional Development Victariaj Wangaratta 5721 6988 13 22 15 = ernard Young 5721 2265
JSalvation.Arm,J Emergenáy Services Department 9432 1821 9536 7777 CRISIS 1800 627 727
Contact Directory - Contact List 10 July 2008 - WIT.4006.001 .0088 10 11111 111111 Ill BUSINESS HEADQUARTERS AFTER HOURS FACSIMILE CALL OUT UHF NO. - CHANNEL 'schools'
Kindergarten HQ Emergency Emergency Principal Human Services Alexandra 5772 1387 111=lienny Weame) 1111110ally Phelps) o (Marjorie Earle) Ei!don 5774 2041 Flowerdale Sue Beggs)- 5780 2020 Julie Kinglake Tolson) 5786 1352 Nicky Styles) Marysville 5963 3330 Yea arol Bevington) 5797 2730 an Else - = 0 Primary Alexandra 5772 1006 9589 6266 '57722578 Russell Breadon Alexandra St. Marys 5772 1500 9758 4999 5772 2826 Joanne Brewer Buxton 5774 7341 9589 6266 Eildon 5774 7598 n 5774 2074 .McLaurin) Flowerdale 5780 C. Halliburton 1264 5780 2064 Highlands 5796 Ross Davies 9208 5796 9307 Kinglake - McMahons Rd 5786 Alison Mildren 1284 5786 1725 11 Alan Kinglake Middle 5786 1295 Griffiths -1111.11.1111. Kinglake West 5786 2090 Eddie Gill 5786 5262 5786 5799 11 Mark Portman Marysville 5963 3256 .Hunter 5963 3698 John Hunter Taggerty 5774 7224 5774 7486 11 Zdzislawa Thornton 5773 2228 Hergraeaves Toolangi 5773 2448 Rob Elliott 5962 9255 .Sthwaites 5962 11 9465 Neil Black Yea 5797 2724 5797 2767 Meg Dallas Yea - Sacred Heart 5797 2723 9758 4999 5797 2050 Joanne Brewer Secondary Alexandra 5770 2000 9589 6266 SUM 5772 2049 Colin Rowe Yea 5797 2207 11 5797 2931 John O'Meara
contact Directory Contact List 10 July 2008 2008 111111111 111111111 July 10 11111 CHANNEL CHANNEL - NO. UHF UHF OUT OUT CALL CALL 2888 7387 5850 2043 1670 4980 8115 6774 5774 5797 9895 6772 5762 9811 FACSIMILE FACSIMILE 11 HOURS HOURS 2203 2200 1311700 131170 13 13 AFTER AFTER lIT III 1111=11111 5800 7152 8111 9895 9629 9882 HEADQUARTERS HEADQUARTERS hour) 330 (24 0197 305 1888 4094 1600 1422 1400 1170 2203 2200 13 5772 1300 6792 13 13 5772 5786 5799 5761 BUSINESS BUSINESS III List Ricketson Ricketson :Hydro)! Wilson Heres Emergencies Maunsell Hughes Rigg Webster Webster Mathieson Mathieson Difficulties Norman Hotline Long - Contact Lionel Andrew Chris Helen Willaim - Davies D.S. Richard Ray - - - George Walker Statewide Sidney Service Ed Enquiries Office - DaPaull - - - - Club Club & - Surgeons! Club Club Club Club
lake Clubs1 - Directory
-
Lions Rotary Faults Benalla R.S.L. Lions R.S.L. Lions R.S.L. R.S.L. Lions Rotary R.S.L. C.W.A. Christine Seymour General Alexandra King Seymour Welfare Victoria Vincent
Alexandra Alexandra Eildon Marysville Thornton Yea
Nficroads!
1Service ITelstral
!Veterinary. lApL(Formarly:Southern
1St. Contact WIT.4006.001 .0090
12 BUSINESS HEADQUARTERS AFTER HOURS FACSIMILE CALL OUT UHF NO. - CHANNEL fictoria State Emergency Service' Alexandra Unit 24 hour number - Duty Officer Alexandra HQ 5772 1622 41111M1111Puty Officer M116~ Alexandra HQ Recorded Information Line 5772 1693"".. Alexandra Controller (Peter Mitchell) 011111111 41111.111/1 Alexandra Deputy Controller (J.Blakeney) 5772 2939 111m1 11111=111 =ENO 41111111111111 Alexandra Communications (Peter Weeks) mom 5772 1292 11111=1111 5772 2666 Kinglake HQ 5786 1685 - 5786 1551 11.1.11111(as for Kinglake nit) Kinglake Controller (Leanne Klammer) Kinglake Deputy Controller (Andy Dovit)9.14181,46 11116.1. Marysville HQ 5963 3450 5963 3226 Marysville Controller (Ian Bates) 5774 7694 5963 4054 Marysville Deputy Controller (Josephine Hunter) Marysville Communications 5963 3226 11 Regional Headquarters - Benalla 5762 6253 5762 6257 24 hour call out number MIMI) fictorian Workcover Authority' Head Office administration 9641 1555 9641 1222 Workplace and dangerous goods emergencies only 24 hour service/MM. - Notification of serious workplace and equipment accidents 13 2360 SIMS Vater Board' - See entry under Goulbum Valley Water
VICENI Regional 4 Division 4 Co-Ordinator Peter Weeks...1p MEM 5772 2666 State Co-Ordinator John Kerr 8502 8627 (emergency pager) MIS State Secretary Mark Dodds 9849 0501 =Mb ammo vv. 9439 2483 awswasse (emergency pager)
:ontact Directory Contact List 6 January 2009 WIT.4006.001.0091
11111 11 1111 11
APPENDICES
MAPS 1-10
MUNICIPAL EMERGENCY CO-ORDINATION 1-2 CENTRE(S) STANDARD OPERATING PROCEDURES
SPECIAL PLANS AND ARRANGEMENTS 1-14
EMERGENCY RELIEF CENTRES 1-48
GLOSSARY OF TERMS/ABBREVIATION 1-5
DISTRIBUTION LIST 1-8
MESSAGE RELEASE PROCESS EMERGENCY SERVICES MESSAGES FOR PUBLIC BROADCAST ON UGFM 106.9, 98.5 & 88.9 1-2
THE ROLE OF CENTRELINK IN THE RECOVERY PLAN OF EMERGENCY MANAGEMENT 1-9 WIT.4006.001.0092
11111 1 111 111 11
1 APPENDIX A
MAPS
Regional road map showing the municipality and its neighbours Western Region Page 2 Eastern Region Page 3
Regional map showing the municipality Page 3a (Note black line is the municipal boundary)
Red Cross - {Region 23 - North Goulburn Page 4 {Region 12 - Hume
Department of Sustainability & Environment - Alexandra Fire District Page 5 - Broadford Fire District Page 6
Region covered by Centrelink, Lilydale - Map Page 7 - Postcodes Page 8
Region covered by Centrelink, Greensborough - Map Page 9 - Postcodes Page 10
19-Jun-06 WIT.4006.001 .0093
11111 liii 11111
APPENDIX A 3a Shire of Murrindindi Merton
Seymour
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Map Supplied by John Hopper, Department of Natural Resources & Environment, Alexandra, October, 1998
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III liii III liii 8 APPENDIX A POSTCODES COVERED BY CENTRELINK, LILYDALE
ACHERON 3714 MOUNT DANDENONG 3767 ALEXANDRA 3714 MOUNT DONNA BUANG 3799 BADGER CREEK 3777 MOUNT EVELYN 3796 BEENAK 3139 MURRINDINDI 3717 BIG PATS CREEK 3799 MYERS CREEK 3777 BIG. RIVER 3779 NARBETHONG 3778 BLACK SANDS 3797 NAYOOK WEST 3797 BREAK OF DAY 3717 O'SHANNESSYS WEIR 3799 BRITANNIA CREEK 3797 PARSLOW 3139 BURLEIGH 3795 POWELLTOWN 3797 BUXTON 3711 QUONGUP 3797 CAHILLTON 3770 REEFTON 3799 CAMBARVILLE 3779 RICHARDS MILL 3799 CASTELLA 3777 ROBEFiTSONS CAMP 3139 CATHKIN 3714 ROYSTON 3712 CHEVIOT 3717 RUBICON 3712 CHIRNSIDE PARK 3116 SAWMILL SETTLEMENT 3799 'RISTMAS HILLS 3775 SCOTCHMANS CREEK 3799 . AM CREEK 3777 SEVILLE 3139 COLDSTREAM 3770 SILVAN 3795 CRYSTAL CREEK 3714 SNOBS CREEK 3714 CUMBERLAND VALLEY 3779 STARVATION CREEK 3799 DIXONS CREEK 3775 STEELS CREEK 3775 DON VALLEY 3139 ST FILLANS 3778 EILDON 3713 SWITZERLAND 3717 ERREYS 3797 TAGGERTY 3714 FAWCETT 3714 TANANA 3775 FLOWERDALE 3717 TARRAWARRA 3775 GHIN GHIN 3717 THE HERMITAGE 3778 GILDEROY 3797 THE LANDING 3777 GLADYSDALE 3797 THOMSON UPPER 3799 GLENBURN 3717 THORNTON 3712 GLENDORE 3717 THREEBRIDGES 3797 GRUYERE 3770 TOOLANGI 3777 HEALESVILLE 3777 TUMBLING WATERS 3712 "ADDLES CREEK 3139 UPPER THOMSON 3799 MEWOOD 3717 UPPER YARRA DAM 3799 JOHNSONS CREEK 3714 WALSHS CREEK 3799 KALORAMA 3766 WAND1N 3139 K1LLINGWORTH 3717 WARBURTON 3799 KORIELLA 3714 WARBURTON WEST 3139 LAUNCHING PLACE 3139 WARRAMATE 3139 LILYDALE 3140 WESBURN 3797 LIMESTONE 3717 WEST NAYOOK 3797 LYNTORS 3777 WILKS CREEK 3779 MAROONDAH RESERVOIR 3777 WOODBOURNE 3717 MARYSVILLE 3779 WOORI YALLOCK 3139 MCKILLOP 3796 YARRA GLEN 3775 MCMAHONS CREEK 3799 YARRA JUNCTION 3797 MILLGROVE 3799 YEA 3717 MOLESWORTH 3718 YELLINGBO 3139 MONTROSE 3765 YERING 3770 MOOROOLBARK 3138 YERINGBERG 3770
TOWNS HIGHLIGHTED ARE AUTOMATICALLY EXEMPT FROM PERSONAL LODGEMENT OF 19U's
Anyone havina difficulties attendina this office due to location should be considered for exemption from personal lodgement. s/common/custdata/postcode.123 & a/postcode.123 (Induction Disc 1). Updated August 1999. iiiiiiiliiii APPENDIX A
9
MAP OF REGION COVERED BY CENTRELINK, GREENSBOROUGH
Greensboro ugh WIT.4006.001 .0102
III 11111111111
APPENDIX A
10
POSTCODES COVERED BY CENTRELINK, GREENSBOROUGH
Arthurs Creek 3099 Panton Hill 3759 Briar Hill 3088 Pheasant Creek 3757 Bruces Creek 3757 Plenty 3090 Bundoora 3083 Queenstown 3761 Bundoora MDC 3083 Research 3095 Cottles Bridge 3099 Smiths Gully 3760 Dashville 3763 South Morang 3752 Diamond Creek 3089 St Andrews 3761 3754 St Helena 3088 DoreenEden Park 3757 Strathewen 3099 Eltham 3095 Streamville 3099 Glenvale 3757 Tanks Corner 3089 Grace Park 3088 Tammys Hut '3757 Green Hills 3088 Upper Diamond Creek 3096 Greensborough 3088 Wallaby Creek 3757 Greenwood Village 3083 Watsonia 3087 Hazel Glen 3754 Watsons Creek 3097 Humevale 3757 Wattle Glen 3096 Hurstbridge 3099 Whittlesea 3757 Janefield 3083 Yan Yean 3755 Kangaroo Ground 3097 Yan Yean South 3754 Kinglake 3763 Yarrambat 3091 Kinglake Central 3757 Kinglake West 3757 Kingsbury 3083 Latrobe Uni 3083 Larundel 3083 Linton Grange 3754 Lower Plenty 3093 Mernda 3754 Midhurst 3099 Montmorency 3094 Mount Slide 3763 Nutfield 3099 WIT.4006.001 .0103
III JUl 1111111
1 APPENDIX B
MUNICIPAL EMERGENCY CO-ORDINATION CENTRE STANDARD OPERATING PROCEDURES
LOCATION
Primary MECC:
MURRINDINDI SHIRE COUNCIL, Main Office, Perkins Street, Alexandra
Alternate MECC(s):
CFA/SES Headquarters, Shamrock Street, Alexandra or the most suitable building or facility that is determined appropriate at the time, e.g. community centres, Shire offices, etc.
ROLE OF MECC
The MECC Manager is the MERO or his nominated department or delegated appointee.
Under the supervision of the MERO the role of the MECC is:- Administer the provision of resources from within the municipality during emergencies within the area, from supporting neighbouring municipalities, and during support to a neighbouring municipality. Registration of casual emergency workers Administration of Emergency Relief and Supplementary Supply accounting Disseminate current accurate information and Sitreps as required.
ACTIVATION OF MECC
The MECC can only be activated at the request of the Municipal Emergency Response Co-Ordinator. This may be on the advice of: Regional Emergency Response Co-Ordinator Control Agency MERO.
19-Jun-06 WIT.4006.001.0104
Ill till 11 11 2 APPENDIX B
ACTIVATION PROCEDURE
Access building to be used as MECC If needed, clear area to be used (should be done by office staff) Call in appropriate staff Set up tables and chairs Provide necessary stationery Establish and test MECC communications Install visual display boards and maps
STAFFING OF MECC
Staffing of the MECC should be made up of the following;
Municipal Emergency Response Co-Ordinator MERO MECC Manager (responsible for administration of MECC) Administration personnel (keyboard operators, log keepers etc. [municipal staff and others]) Persons responsible for functional areas (liaison officer) Others as required or co-opted Other service liaison officers if required
COMMUNICATIONS
All communications in and out of the MECC must be logged and actioned accordingly. This applies to all radio, telephone, and other messages. In some cases this may only require logging and filing.
GENERAL
The MECC must be secure to prevent unauthorised people from gaining access. This can be achieved by use of a reception area.
An area must be identified as a media liaison area for briefings along with handling requests for information and advice from the public.
The MECC Manager is responsible for organising staff relief, catering, security, parking, registration and comfort. WIT.4006.001.0105 Ill IIII HMI
1 APPENDIX C
SPECIAL PLANS AND ARRANGEMENTS
Some special contingency plans have been developed to address recognised municipal issues. Copies are held by various groups and agencies as listed.
BLUE-GREEN ALGAE PLANS:
Special plans addressing the issue of blue-green algae emergency management have been developed by the following organisations. Copies of the plan are held by these organisations and a copy is also held by the MERO Murrindindi Shire Council, Alexandra.
Goulbum Murray Water Blue-Green Algal Bloom Regional Contingency Plan, Version 3, Goulbum River Drainage Basin. Southern Hydro Blue-Green Algae Local Emergency Management Plan 2000-2001, Eildon Regulating Pondage and Rubicon Scheme
CATERING PLAN:
A Catering Manual has been prepared by the CFA Alexandra Group as a means of addressing catering requirements and arrangements for fire fighters. Copies of same are held by that organisation.
EVACUATION OF BUILDING PLAN:
A special evacuation of building flow chart plan has been developed and a copy is attached.
EVACUATION AND EMERGENCY MANAGEMENT PLANS:
Special plans addressing the issues of evacuation and emergency management have been developed for the following hospitals, schools, camps and industrial sites within the municipality.
Copies are held by the relevant organisation.
indicates copies held by the MERO Murrindindi Shire Council, Alexandra
Schools:
Department of Education (Statewide Plan) Alexandra Primary School Alexandra Secondary College Eildon Primary School Flowerdale Kindergarten Flowerdale Primary School Highlands Primary School Middle Kinglake Primary School St. Mary's Primary School, Alexandra Thornton Primary School Toolangi Primary School Yea Kindergarten & Day Care Centre *
19-Jun-06 WIT.4006.001 .0106
III liii III liii 2 APPENDIX C
Camps:
Crystal Creek Christian Camp Rubicon Outdoor Centre Xavier College Buxton Campus
Hospitals / Nursing Homes
Alexandra District Hospital * Yea & District Memorial Hospital * Kellock Lodge * Rosebank Hostel
Industrial sites:
J.L. Gould Sawmills Pty. Ltd.
Other: Mid-Goulburn Regional Water Board ESA Camping and Conference Centre, Marysville Mary Lynn, Marysville
FIRE - (LAND) PLAN:
A special fire (land) flow chart plan has been developed and a copy is attached.
FIRE PREVENTION PLANS:
The Murrindindi Shire Council has a Municipal Fire Prevention Plan which is part of the overall Municipal Emergency Management Plan. This plan was prepared during 1996 and will be reviewed regularly.
The Municipal Fire Prevention Officer is responsible for the maintenance and amendment of this plan, after consultation with the Municipal Fire Prevention Committee.
Special plans addressing the issues of fire prevention have been prepared by almost all of the fire brigades that have all or part of their fire district within the municipality.
Copies are held by the relevant fire brigades and the Municipal Fire Prevention Officer or contained in File No. 22/05/05 at the Murrindindi Shire Council Alexandra office.
19-3un-06 WIT.4006.001 .0107
III liii liii III 3 APPENDIX C
FIRE PROTECTION PLANS
A special fire protection plan covering the Alexandra area has been developed. The Fire Management Officer of the Department of Sustainability and Environment Alexandra Office is responsible for the maintenance and amendment of this plan. Copies are available from the above and a copy is held by the MERO at the Murrindindi Shire Council, Alexandra Office.
A Code of Practice for Fire Management on Public Land has been prepared by the Department of Sustainability and Environment and copies are available from them and is held by the MERO at the Murrindindi Shire Council, Alexandra Office.
A special fire protection plan covering the Melbourne Water Wallaby Creek area (Kinglake West) has been developed. The Manager Water Supply Catchments of Melbourne Water is responsible for the maintenance and amendment of this plan. A copy can be viewed at the Murrindindi Shire Council, Alexandra Office on Ale No. 22/05/05.
FLOOD SUB PLAN:
A special flood plan covering the Goulburn River from Eildon to Seymour, junction of the Goulburn and Acheron Rivers, Murrindindi River and Yea River has been developed.
Council's Manager Assets & Infrastructure is responsible for the maintenance and amendment of this plan.
A copy of this plan is held by Council's Manager Assets & Infrastructure.
FOOT AND MOUTH DISEASE STRATEGY:
This strategy has been prepared by the Agriculture and Resource Management Council of Australia and New Zealand as part of the Australian Veterinary Emergency Plan (AUSVETPLAN).
A copy of the strategy is held by DSE Seymour and a copy is also held by the MERO, Murrindindi Shire Council, Alexandra Office and in Murrindindi Shire Council File No. 22/02/04.
LAND SEARCH PLAN:
A special land search flow chart plan has been developed and a copy is attached.
SEARCH AND RESCUE PLANS:
Each police station has a set of procedural requirements in the event of search and rescue. The Officer in Charge of the police station should be contacted for this information when required.
19-Jun-06 WIT.4006.001.0108
III 1111 I Ill Ill 4 APPENDIX C
PLANE CRASH PLAN:
A special plane crash flow chart plan has been developed and a copy is attached.
VEHICLE/BUS INCIDENT PLAN:
A special vehicle/bus incident flow chart plan has been developed and a copy is attached.
WELFARE ACTION GUIDE:
A special welfare action guide has been developed and a copy is attached.
WINDSTORM PLAN:
A special windstorm flow chart plan has been developed and a copy is attached.
RECOVERY CHART
An Incident Recovery Chart has been developed by the Murrindindi Shire Council as an easy reference guide to assist in recovery arrangements. A copy is attached. Copies have also been distributed to all police stations within the Murrindindi Shire.
OTHER SPECIAL PLANS:
Other specific special plans have been developed to address those hazards which have been identified by the MEMPC. The details of those plans and copy holders are as follows:
School Bus Routes:
No written plan has been developed, each school has their own procedural requirements in relation to school bus routes, and same would depend on the hazard being dealt with.
The Alexandra Fire Brigades Group has maps of bus routes and contacts for use during fire / incident operations.
Modified Mercally Scale:
A copy of the Modified Mercally Scale is attached to this Appendix, which lists typical effects observed during various earthquake events. WIT. 4006.001.0109
III 11 11 111 5 APPENDIX C
INITIAL REPORT ASSESSMENT Exact Location? What immediate danger?
EMERGENCY CONTROLLING AUTHORITY WANGARATTA D24 RESPONSE POLICE CO-ORDINATOR 1. Controlling authority 1. Corns base 2. Co-ord authority 2. Resource listing 3. Assessment of support services 3. Operational support required 4. N.R.I.S. 5. Media
CARETAKER AMBULANCE SHIRE MEDICAL CENTRE S.E.S. RED HUMAN C.F.A. E.P.A. CROSS SERVICES 1. Building plans 1. Medical triage 1. MERO 1. Doctor 1. Rescue equipment 1. N.R.I.S. 3. Welfare 1. Standby re: fire 1. Advice 2. Occupancy details 2. Casualty evac. 2. Plans 3. Emergency surgery 2. Searchingly 2. Catering 4. Recovery 2.Collapse 3. Hazchem details 3. Equipment 4. Medical supplies 3. Lighting 3. Manpower 4. Manpower 4. Traffic 4. Equipment 5. Marshalling 5. Hazchem ALEXANDRA HOSPITAL
ACTION GUIDE FOR EVACUATION OF BUILDING WIT.4006.001.0110
III 1111 ill 1 111 6 APPENDIX C
INITIAL REPORT ASSESSMENT
Exact location? EMERGENCY RESPONSE Anyone injured? CO-ORDINATOR Anyone need rescue? Any problem with people? Any other dangers?
CONTROLLING AUTHORITY POLICE C.F.A.
1. Assessment of support reqd 1. Co-ord authority 2. Fire suppression 2. Traffic control 3. Hazchem 3. Evacuation 4. Building in area 4. Media
C.F.A. WANGARATTA D24 1. Corns base 1. Corns base 2. Resource list 2. Resource listing 3. Fire suppression support 3. Operational support
DEPARTMENT SUSTAINABILITY & SEYMOUR CIB / ARSON SQUAD ENVIRONMENT E.P.A. CORONIAL SERVICES
LANDHOLDERS MET BUREAU SHIRE AMBULANCE VIC ROADS RED CROSS HUMAN SERVICES S.E.S. 1. Occupancy details 1. Weather 1. updates MERO 1. Medical triage 1. Road closures 1. Meals 1.Welfare 1. Traffic 2. Potential hazards 2. Resources 2. Casualty evac. 2. Recovery 2. Signs (4 = standby 2. Manpower 3. Maps hour task 3. Dwellings on land 3. Manpower 5 hour task = active) 3. Corns base [3 hours notice] 4. Evac. assist D.S.E ALEXANDRA UTILIES HOSPITAL 1. Assistance ST. JOHNS 1. Eastern Energy 2.Gas & Fuel ACTION GUIDE FOR FIRE - (LAND) WIT. 4006. 001. 0 111
III liii 1111111 7 APPENDIX C
INITIAL REPORT ASSESSMENT Time of peak Rainfall in area Rainfall in catchment Present river level? Rate of water rise
EMERGENCY RESPONSE CO- ORDINATOR
CONTROLLING AUTHORITY POLICE WANGARATTA D24 VIC S.E.S.
1. Corns base 1. Co-ord authority 1. Corns base 2. Flood rescue operation 2. Assess support services 2. Resource listing 3. Temporary levee construction 3. Media 3. Operational support 4. Levee monitoring 4. Evacuation consideration 5. Info collection (remote) 5. Permanent E.S. OP. Centre (All 6. 2 hourly river heights, Eildon to Trawool services) 6. Security
FLOOD RESPONSE MET SHIRE AMBULANCE VIC ROADS RED CROSS HUMAN SERVICES C.F.A. GROUP BUREAU 4 hour task = standby 5+ = activation 1. Interpreting & 1. Updates 1. MERO 1. Medical triage 1. Traffic diversion 1. Meals 1. Welfare 1.Coms base productions 2. Levels 2. Equipment 2. Casualty evac. 2. Route safety 2. Evac. Reg. 2. Recovery 2. Pumps 2. Allocate tasks 3. Road closures 3. Signage 3. Manpower 3. Evac. planning 4. Maps 4. Manpower 4. Media liaison 5. Material procuration 5. Lighting with Police 6. Health Alexandra Hospital Utilities St. Johns 1. Eastern Energy First Aid 2. Gas & Fuel Manpower 3. Dept. Ag. DE FOR FLOOD 8 APPENDIX C iiiii1111111112
INITIAL REPORT ASSESSMENT 1. Refer to POLICE immediately. Search can be a time critical occurrence. It is Police responsibility to assess action
CONTROLLING AUTHORITY POLICE Take command Co-ord authority Assessment of support services reqd Media
POLICE SEARCH & WANGARATTA D24 EMERGENCY RESPONSE RESCUE CO-ORDINATOR Oversee operation Corns base Field command Resource listing Helicopter rescue Operational support
S.E.S. AMBULANCE RED CROSS D.S.E. 0.E.G., C.F.A. MET. BUREAU MEDICAL HOSPITALS BUSH CENTRE Alexandra WALKING & Yea CLUBS 1. Rescue equip. 1. Medical triage 1. Catering 1. Manpower 1. Manpower 1. Manpower 1. Weather 1. Doctor Facilities & 2. Portable lighting 2. Casualty evac. 2. Field catering 2. Navigation 2. Equipment reports 2. Emergency Staff 3. Manpower 3. Equipment surgery 4. Navigation
ACTION GUIDE FOR LAND SEARCH AND / OR RESCUE WIT.4006.001.0113
9 APPENDIX C III IIII 1 1 111 11
INITIAL REPORT ASSESSMENT Exact location? Anyone injured? Plane on fire yet? Access availability
CONTROLLING AUTHORITY EMERGENCY POLICE WANGARATTA D24 A.S.A. RESPONSE CO- ORDINATOR 1. Controlling Authority 1. Co-ord authority 2. Close air space 1. Corns base 2. Assess support services 3. Layout plan 2. Resource listing required 3. Operational support 3. Media 4. Traffic 5. Security
AIR TRAFFIC CONTROL RESCUE CO-ORD CENTRE
AIR SAFETY MELBOURNE CORONIAL SERVICES
DiV.I. TEAMS
C.F.A. S.E.S. AMBULANCE RED CROSS HUMAN SHIRE ARMY VIC ROADS SERVICES 1. Fire suppressant 1. Rescue equipment 1. Medical triage 1. Catering 1. Welfare 1. MERO 1. Manpower 1. Road 2. Manpower 2. Manpower 2. Casualty closures Evac. 2. N.R.I.S. 2. Equipment 2. 3. Lighting Equipment 2. Signs 3. Traffic MEDICAL CO-ORINATOR
ACTION GUIDE FOR PLANE CRASH WIT.4006.001.0114
111 1111 ill 11 11 10 APPENDIX C
INITIAL REPORT ASSESSMENT POLICE 1. Exact location? NON 1. If requested by vehicle owners 2. Anyone injured? INJURY 2. If there is problem with traffic 3. Anyone need rescue? 3. If there is other danger 4. Any problem with traffic? 5. Any other dangers?
EMERGENCY RESPONSE CO-ORDINATOR
CONTROLLING AUTHORITY WANGARATTA D24 POLICE INJURY / TRAPPED MUST BE REPORTED IF INJURY Coms base Controlling authority Resource listing Co-ord. authority Operational support Assess support services Media Protect crime scene
AMBULANCE ACCIDENT INVESTIGATION Medical Triage CORONIAL SERVICES Casualty evacuation
MEDICAL ALEXANDRA S.E.S. C.F.A. VIC ROADS RED SALVAGE HUMAN D.V.I. CENTRE HOSPITAL CROSS SERVICES 1. Doctor 1. Medical advice 1. Extraction from 1. Fire suppression 1. Heavy machinery 1.Catering 1. Recovery 1. Welfare 1. Identification 2. Emergency 2. Casualty services vehicle 2. Hazchem 2. Road repair 2.A.A.A. surgery 3. Medical supplies 2. Portable lighting 3. Detours / signs 3. R.A.C.V. 3. Tents 4. Chainsaws E.P.A. M /MEM RN. A MK w amk ...... - -.. WIT. 4006001 .0115
11 APPENDIX C III JIll 1111111 ESTIMATED DURATION GUIDE OF INCIDENT 1 to 1.5 Hours SHORT INCIDENT: Usually no support required. However weather conditions may require HOT and COLD drinks.
1.5 to 3 Hours MEDIUM INCIDENT: Controlling Authority must immediately communication forward projection for welfare to Emergency Response Co-Ordinator when the probable duration of an operation is likely to exceed 1.5 hours. A supply of HOT / COLD drinks (depending on weather conditions) should be requested.
2 At Hours duration the Officer in Charge of the Controlling Authority should project the duration to be extended, allowing for delays in support teams / equipment reach incident. e.g. 2 hour delay E.P.A. arrival.
Note: Estimates / Requirements for welfare should be updated hourly. Ensure support crew numbers are included in welfare projections.
3 to 4 Hours EXTENDED INCIDENT: If task is likely to be 4 hours duration RED CROSS to be placed on "STANDBY" and require 3 hours notice.
Where the probably duration of an incident will exceed 3 hours and the operation will interfere with a normal meal time by more than 1 hour, a meal should be considered. i.e. Evening meal 6.00 p.m. Operation in progress 5.00 to 8.00 p.m. a meal is required.
4 to 7 Hours PROTRACTED INCIDENT: If task is likely to exceed 5 hours, RED CROSS to be ACTIVIATED.
Officer in Charge of Controlling Authority should ensure Drinks / Snacks are available on site, schedule meals at appropriate times, consider requesting further amenities. e.g. Toilet / Ablution facilities, Seating / Bedding for rest area.
Note: If probable duration exceeds 4 hours, Controlling Authority should consider crew rotation / shifts.
7 Hours LONG DURATION INCIDENT: Meals at 5 hour intervals. Drinks available on site. Toilet / Ablutions and Sleeping facilities are required. Simple personnel Log to check IN / OUT system should be o serated. WIT.4006.001.0116 III 12 APPENDIX C MI 11 1 1111
INITIAL REPORT
CONTROLLING AUTHORITY EMERGENCY POLICE WANGARATTA D24 S.E.S. RESPONSE CO- ORDINATOR 1. Corns base 1. Co-ord authority 1. Corns base 2. Rescue Operation 2. Assess support services 2. Resource listing 3. Debris clearance 3. Media 3. Operational support 4. Temporary building repairs 4. Evacuation consideration 5. Temporary lighting 5. Permanent E.S. OP. Centre (All services) 6. Security
RESCUE CO-ORD CENTRE
MET SHIRE AMBULANCE VIC ROADS RED CROSS HUMAN ALEXANDRA C.F.A. UTILITIES BUREAU SERVICES HOSPITAL 1. Update 1. MERO 1. Medical triage 1. Traffic diversion 1. Meals 1. Welfare 1.St. Johns 1.Coms base 1. Eastern 2. Levels 2. Equipment 2. Casualty evac. 2. Route safety 2. Evacuation reg. 2. Recovery 2. First Aid 2. Pumps Energy 3. Road closures 3. Signage 4 Hour task = standby 3. Public Health 3. Manpower 3. Manpower 2. Gas & Fuel 4. Maps 4. Manpower 5 Hours = active 5. Material procuration 5. Lighting 6. Health -
ACTION GUIDE FOR WINDSTORM WIT. 4006.001 .0117
III 1111 1111 III 13 APPENDIX C INCIDENT RECOVERY CHART Murrindindi Shire Council
In the event of a Critical Incident requiring Recovery Assistance the following protocol applies.
Incident Coordinator lets Recovery Manager know early in incident Incident Coordinator appoints liaison officer (or self) to contact Recovery Manager
MUNICIPAL RECOVERY MANAGER
Communicates with liaison officer or Coordinator INCIDENT INCIDENT Uaison Officer may be CONTROLLER COORDINATOR appointed by Incident General Manager Operations Police, CFA, SES, etc Control to Always Vic. Police communicate B/h 5772 0333 with MRM Mohbainrili
Manager Community Services Mobile./MM.B/h 5772 0333 Incident Controller is the responding agency e.g. CFA in response to a fire. Incident Coordinator to support the responding agency always the role of the Victoria Police.
MRM Municipal Recovery Manager the council representative that can arrange for support in recovery matters. The MRM is the Manager General Operations Rob Croxford and the Deputy MRM is Manager Community Services Sandra Saxton. 14 APPENDIX C
WIT.4006.001.0118
MODIFIED MERCALLI SCALE 11111E1111111
Zone Typical Effects Observed
1 Not felt, except under especially favourable circumstances
2 Felt by persons at rest, on upper floors or favourable places
3 Felt indoors. Hanging objects swing. Vibrations like a passing light truck. Duration estimated. May not be recognised as an earthquake.
4 Vibration like a passing heavy truck. Sensation like an object striking walls. Windows dishes and doors rattle, crockery dashes. Standing cars rock. In upper ranges, wood walls and frames creak.
5 Felt outdoors, direction estimated. Sleepers wakened. Small unstable objects displaced or upset. Doors swing closed or open. Pictures move. Liquids disturbed, some spilled. Some cracked plaster.
6 Felt by all. Many frightened and run outdoors. People walk unsteadily. Windows, dishes, glassware broken. Small items fall from shelves. Pictures off walls, furniture moved or overturned. Weak plaster and masonry D cracked. Trees shaken visibily.
7 Difficult to stand. Noticed by car drivers. Furniture broken. Damage to masonry D, some cracks in masonry C. Waves on water. Small slides and caving in along sand and gravel banks.
8 Partial collapse of masonry C, damage to masonry B, none to masonry A. Car steering affected. Twisting or fall of chimneys, monuments, towers and tanks. Frame houses moved if not bolted down. Tree branches broken. Cracks in wet ground and on slopes.
9 General panic. Masonry D destroyed, masonry C heavily damaged, masonry B seriously damaged. General damage to foundations. Frames cracked. Underground pipes broken.
10 Most masonry and frame structures destroyed with their foundations. Serious damage to dams. Large landslides. Rails bent slightly.
11 Rails bent greatly. All underground pipes destroyed
12 Near total damage. Objects thrown into air.
Masonry A Good workmanship, mortar and design; reinforced or bound; designed to resist lateral forms.
Masonry B Good workmanship and mortar; reinforced, but not designed in detail to resist lateral forces.
Masonry C Ordinary workmanship and mortar; no extreme weaknesses, but neither reinforcement nor design against lateral force.
Masonry D Weak materials such as adobe; poor mortar; low standards of workmanship; weak horizontally.
The effects are those of large earthquakes. The higher frequencies of seismic waves from smaller nearby events yield different effects, and in particular are more likely to be heard rather than felt at low intensity.
19-Jun-06 WIT.4006.001 .0119
III liii 1111111 MURRINDINDI EMERGENCY RECOVERY PLAN Appendix D EMERGENCY RELIEF CENTRES The following emergency relief centres have been assessed found to be potentially suitable for use in times of emergency. Careful consideration must be given to the prevailing circumstances and number of people needing assistance when selecting a site or sites. The centres will be chosen at the required time with the following being the main centres identified at the time of preparing the plan.
P F R W P L I H L 0 D C 0 C E A 0 A o R A E T K S Y DNIH N I R LAO I HG E D T I CC T OR EB A I Y P HC LCWOVU T T ' A AE I I NAME LOCATION CAPACITY EHEUER SITE KEY CONTACT CFAMAPU R T N (approx. figures) IS ER NNS 0 CENTRE REF. S K RS SNSD T T G N PHONE E NUMBER ALEXANDRA Downey Street 200 Adam Johnson - CentreaIIII11110 Page 64 1 80 Yes Y N Y Leisure Centre N Y N N Good =MM. (100 sleeping) mobiled11111111111. Ref cars 846827 * William Street 200 ALEXANDRA Ray SteY8e411111IMD Page 64 2 80 No Y Y Y Y Y Y Y Good (50 sleeping) or mom. Football Ground Ref 85836 cars Kath Hedge...MO ALEXANDRA Hall Street 500 Alex. Secondary College...ND Page 64 3 80 Yes Y Y N Y Y N Y Good Secondary College e/M111. (200 sleeping) AH Colin RoweallIMP/ Ref cars Hall 845825 BUXTON Maroondah Highway 100 Colin BriggsealMI Page 64 1 60 No Y Hall YNNY Y Y Poor Nil (50 sleeping) or Ref cars Buxton General Sto 857593 EILDON Centre Avenue 200 Eildon Primary School Page 66 1 60 Yes Y Y Y N Y N N Good Community Centre Nil (100 sleeping) DavidMcLaurin Ref 03783 cars - A"
(Key also held at Darlingford Upper Goulbum Nursin Home, access 24 * Eildon Road 100 EILDON Ken Whitehead Page 66 2 60 Yes Y N N N N N N Fair Nil (100 sleeping) Oval B Ref cars 033784
EILDON 3 High Street 60 Alexandra District Hospital Page 66 3 40 Yes Y Y N Y N Alexandra District Y Y GoodGo MEW (30 sleeping) Community Health Services, Eildon Ref cars Hospital Community Cam us 035788 Health Service, Eildon BH Cam us AH en Whitehead
6 January 2009 WIT.4006.001 .0120
III liii 1111111 MURRINDINDI EMERGENCY RECOVERY PLAN 2 Appendix D
P F R W P L I H L 0 D c o C E A 0 A o R A E T K S Y DP/I H N I R LA 0.1 HG E D T CC I T OR EB A I Y P H.CLCWOVU T T A AE I I NAME EHEUER LOCATION CAPACITY SITE KEY CONTACT CFAMAPU R IS T ERNNS N0 CENTRE (approx. figures) REF. S K RS SNSD T T G N PHONE E NUMBER * Whittlesea-Yea Road 100 Vicky Perry FLOWERDALE Page 74 1 80 Yes Y Y N N Y Y N Good Nil (50 sleeping) Ref cars Hall 4////10 Brenda Beckett 485683
anSteve & Viv (Flowerdale Hotel) 4111111110 FLOVVERDALE Spring Valley Road 100 Wayne Hine Page 403 2 80 Yes Y Y N N N Y N Good UMW Spring Valley (50 sleeping) Home Ref cars Recreation Mobile 492711 . =1. Reserve GLENBURN Melba Highway 100 n McPherson Page 404 1 60 Yes Y Y N N Y Y N Fair Nil Hall (50 sleeping) Ref cars 603567 GOBUR Yarck-Gobur Road 30 Jenni Shaw Page 365 1 40 Yes Y N N N Y Y Y Good Nil Recreation Reserve (20 sleeping) Bala Ref CM A 758021 HIGHLANDS Ghin Ghin Road 50 Judy ReidelIMPOr Page 62 1 40 Yes Y Y N N Y Y Y Poor Nil Hall (30 sleeping) Highlands Primaryann. Ref cars 581936 KINGLAKE Extons Road 200 Rod Overall Page 447 1 100 Yes Y Y Y Y Y Y Y Good Centre (150 sleeping) Lesley She Ref 51473 CMS Sen GoCommunity Kinglake Shire Office Cit MIS part KINGLAKE WEST Whittlesea-KInglake 200 Mark Portman Page 403 1 200 Yes Y Y Y Y Y Y Y Good 4111111. Primary School Road (70 sleeping) am. Ref cars 458502 Falls * MARYSVILLE Road 100 Delice Gusott Page 64 1 80 Yes Y Y N N Y Y Y Good Displan Line Gallipoli Park (50 sleeping) Ref cars j 894473 Rosemary Walker (Treasurer)
MARYSVILLE 956 Buxton- 120 BH Golf Clu Page 64 2 60 Yes Y Y Y N Y Y Y Good 4111.11111. Golf Clubrooms Marysville Road (50 sleeping) Alan Daniel:PIM Ref WM 888489
6 January 2009 WIT.4006.001 .0121
MURRINDINDI EMERGENCY RECOVERY PLAN 3 Appendix D
P R: .C: -0; A 0 A 0. H. A .S Y. ' NV H. N, R A 0 E"D C. . R. BA I . Y V U T T A NAME A E. U. R I I LOCATION CAPACITY SITE KEY CONTACT CFA MAP R. S 'N 0 CENTRE (approx. figures) REF. T G N PHONE MOLESWORTH Goulbum Valley 60 NUMBER Patricia Zerbellalle Page 62 1 50 Yes Hall Highway (40 N Y Good Nil sleeping) Ref. cars 701853 NARBETHONG Maroondah Highway 100 Olga Harris Page 76 1 Hall 80 No Y Y Fair Nil (50 sleeping) 1111MIMA Ref 81443 cars STRATH CREEK Broadford-Flowerdate 100 Sharon McDonald Page 68 1 80 Yes Hall Road Y Y Good Nil (50 sleeping) Ref 41 977 cars Part TAGGERTY Thomton-Taggerty 100 Brian Stevenson_ r Page 64 1 40 Yes Hall Road Y Y Good Nil (50 sleeping) Anne Sharro Ref cars 859686 THORNTON Thomton-Taggerty 100 Michelle Dundas Page 64 1 80 Yes Memorial Hall Road N Y Fair Nil (50 sleeping) Ref cars 931757 TOOLANGI Healesville-Kinglake 100 John & Michelle Marshall Page 447 1 50 Yes Hall Road Y N Falr Nil (50 sleeping) Ref cars 648442 YARCK Maroondah Highway 100 Norma Hodson Page 365 1 Hall 60 Yes Y Y Good Nil (50 sleeping) Ref cars Ileillerie &Matthew Coombs 768928 MEVYarck Store Snodgrass Street 100 Elaine White YEA Page 62 1 200 Yes Y (50 sleeping) A Fair 1111.111. Showgrounds and Ref 80560 cars BI u ues, Recreation Reserve Friday & Saturday morning YEA Racecourse Road 200 Yea High Stho Page 62 2 80 Yes N N Secondary College (100 sleeping) A.H Good MI= Stadium John_O'Meara Ref cars Mobile 588799 YEA High Street 200 Shire Office Yjigi B' Page 62 3 80 Shire Hall Yes N Y Good Nil (100 sleeping) AH Kerry Tul' Ref cars 602803 * In case of fire emergencies, the CFA have priority to use the venues marked with * as staging areas Other facilities may be added from time to time Flood Event Y = means to O.K. be used Dam Burst N = means not suitable to be used
24 January 2008 WIT.4006.001 .0122
III 111111111 II Shire of Murrindindi APPENDIX wheii Ree4. kotifro, Speedway ST .0123 1111111 liii of III WIT.4006.O01 WIT.4006.O01 14 Course GORDON Town Town Gott tgAtHEAFAINDERA:::.;1:1 tgAtHEAFAINDERA:::.;1:1 rn Tramway Hospital Museum & Timber Hall Scout 0 PENDLEBURY CT sot a Nv- 0 Downey Street
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APPENDIX D 8
ALEXANDRA SECONDARY COLLEGE
Hall Street
NOT TO SCALE WIT.4006.001.0127
III 1111 1111 I II APPENDIX D .0128 .0128 1111111 1111111 liii D III SCALE WIT.4006.001 WIT.4006.001 TO NOT APPENDIX APPENDIX Doors Entrance HALL m 4 Kitchen 10 - MEMORIAL MEMORIAL BUXTON BUXTON
MAROC HIGHWAY APPENDIX Lake Eildon I. Harbour Boat Easts Lookout S. NJ. swimming) ti.a.:3731-rarirsmize- 6.fario1;1..751t.z17 or bouts INo --E1'IHYON41 of HIGH' Town ,4z3, .. Church Catholic 56) cEurre.v i;'::.C..&71101-,44.1.717,14170 .x's Pork Caravan RIVERSIDE Lake Pondage GOULBURN Depot Shire RD River THORNTON burn Cr SHANNON Gout BACK 24km Club Golf Alexandra To (la WIT.4006.001.0130
III Jill 1111 12
APPENDIX D
EILDON COMMUNIITY Ca',411:Vd
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13 APPENDIX D
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NOT TO SCALE SON
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HIGH STREET WIT.4006.0O1 .0134 III liii III liii
16 APPENDIX D
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III liii III liii 17 APPENDIX D FLOWERDALE HALL
NOT TO SCALE Whittlesea-Yea Rd WIT.4006.001.0136
III 1111 11 1 1111 1. 0 0 RD G V E APPENDIX D
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19 APPENDIX D 111111111117118
APPENDIX D GLEN-BURN HALL
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Melba Highway 6111.111911,R It YTOMgrIelli WIT.4006.oO1 .0140
Ill 11111111111
GOB1UR TENNIS CLUB APPENDIX D
NOT TO SCALE
HIGHLANDS 24 HALL NOT APPENDIX TO WIT.4006.001.0142 Ill 111111 SCALE 111 D Ghin Ghin Rd 11 (KirigliketWest - Kinglake East
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WIT.4006.001.0152
III III 11 111 11 34 N ARBE THONG PUBLIC HALL APPENDIX D
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M AROONDAH HIGHWAY
NOT TO SCALE WIT.4006.001 .0153
Ill JIll 1111111 35 APPENDIX I)
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III liii 1111111 37 APPENDIX D WIT.4006.001 .0156
III liii 1111111 38 APPENDIX D TAGGERTY MECHANICS INSTITUTE
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A Ladies Toilets
Gents Toilets
LE pong.S
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NOT TO SCALE
TAGGERTY - THORNTON ROAD WIT.4006.001 .0157
III liii liii III 39 APPENDIX D WIT.4006.001 0158
111 1111 111 111
40 APPENDIX D
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TOOLAN I HALL APPENDIX D
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11111111 11 1111
47 APPENDIX D
YEA SECONDARY COLLEGE STADIUM
Lawrence Rd
,51A7g-t-r T gtEkv.."4,
/3-3"I
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NOT TO SCALE WIT.4006.001.0166
Ill 111111 1 1111
YEA SHIRE HALL APPENDIX D
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: 114 NOT TO SCALE High Street WIT.4006.001 .0167
III Jill liii Ill 1 APPENDIX E
GLOSSARY OF TERMS
ACTION The executive command to mount an operation whereby all required personnel are called to their posts. AFFECTED AREA An affected area for the purposes of managing response and recovery is the entire geographic area affected in any significant way by an emergency. AGENCY Means a Government agency or a non-Government agency. ALERT That period when the Regional or Local Emergency Response Co-Ordinator, or the Chief Officer of a control agency, believes an emergency may occur and requires all, or designated, Functional Services specified in EMMV to increase their level of preparedness to cope with the emergency. ASSEMBLY AREA A designated location used for the assembly of control or support personnel. CIVIL DEFENCE The term Civil Defence means the performance of humanitarian tasks intended to protect the civil population of Victoria against the dangers of and to help it recover from, the immediate effects of a war-like act. CO-ORDINATION The bringing together of agencies and elements to ensure effective response to emergencies and is primarily concerned with the systematic acquisition and application of resources (agency, manpower and equipment) in accordance with the requirements imposed by the emergency or emergencies. Co-ordination relates primarily to resources and operates; vertically, within an agency, as a function of the authority to command, horizontally, across agencies as a function of the authority to control. CO-ORDINATOR At Regional level, a Police Officer appointed by the State Emergency Response Co-Ordinator as Regional/Deputy Regional Emergency Response Co-Ordinator. At local level, it shall be the Officer in Charge of the Police Station or the senior member of the Police Force at the scene of the emergency who shall act as the Emergency Response Co-Ordinator. CONTROL AGENCY The agency identified in EMMV which is primarily responsible for responding to a specified emergency. COMMAND The direction of members and resources of an agency in the performance of the organisation's role and tasks. Authority to command is established in legislation or by agreement within an agency. Command relates to agencies and operates vertically within an agency. CONTROL The overall direction of response activities in an emergency situation. Authority for control is established in legislation or in an emergency response plan, and causes with it the responsibility for tasking and co- ordinating other agencies in accordance with the needs of the situation. Control relates to situations and operates horizontally across agencies. CONTROLLER The person appointed to manage and administer a local volunteer Unit of (VICSES) the Victoria State Emergency Service (VICSES) COUNSELLING The provision of psychological support and advice to persons affected by an emergency. WIT.4006.001 .0168
III lilt I lit Ill 2 APPENDIX E
_ EMERGENCY Emergency means an emergency due to the actual or imminent occurrence of an event which in any way endangers or threatens to endanger the safety or health of any person in Victoria or which destroys or damages, or threatens to destroy or damage any property in Victoria, induding, without limiting the generality of the foregoing; an earthquake, flood, windstorm or other natural event; and a fire; and an explosion; and a road accident or any other accident; and a plague or an epidemic; and a warlike act, whether directed at Victoria or a part of Victoria or at any other State or Territory of the Commonwealth; and a hi-jack, siege or riot EMERGENCY AREA Means an emergency area declared under Section 36A of the Emergency Management Act. EMERGENCY CO- The Centre established at Regional or Municipal level to co-ordinate ORDINATION resources and conduct operations ancillary to the control agency, during the CENTRE (ECC) response phase. EMERGENCY GRANT The provision of finance to affected persons as dictated by Government Policy, during Emergency Relief. EMERGENCY The group formed to assist the municipality in the performance of its MANAGEMENT Municipal Emergency Management functions. GROUP EMERGENCY The centre established by each agency for the command/control function OPERATIONS within their own agency. eg. Police Operations Centre (POC), Fire Control CENTRE (EOC) Centre (FCC). EMERGENCY RELIEF Relief is the provision of immediate life support and human needs of persons affected by, or responding to, an emergency. EMERGENCY RELIEF Centres established to provide groups of persons with any or all of the CENTRES services, of the functional areas of emergency relief. EMERGENCY An Officer designated by his agency to represent it and who is empowered SERVICES LIAISON to commit or to arrange the commitment of resources of the agency to the OFFICER countering of emergencies, and to provide a communication link with his agency. EMERGENCY Group shelter provided for affected persons in a community hall or suchlike, SHELTER including "relief centres". It is provided during the emergency relief stage and is separate to temporary accommodation. EMERGENCY SUPPLY The provision of resources to a control agency when that agency is unable to procure same through its normal resource system. EMMV The abbreviated title of the Emergency Management Manual Victoria. EMMV AGENCY Means a government or non-government agency committed to EMMV. EMMV COMMITTEE The emergency response planning committee ensuring the Co-ordinated response to emergencies by all agencies having roles and responsibilities under EMMV. EVACUATION The planned relocation of persons from dangerous or potentially dangerous areas to safer areas and eventual return. The decision to evacuate rests with the control agency in conjunction with police and available expert advice. EVACUATION See Assembly Area and/or Emergency Relief Centre. CENTRE FIELD EMERGENCY Senior member of the Police Force at the scene of an emergency. RESPONSE CO-ORDINATOR FINANCIAL See Emergency Grant. ASSISTANCE WIT.4006.001 .0169
Ill Jill 1111111
3 APPENDIX E
FUNCTIONAL AREAS The categorisation of services required for Emergency Relief for the purposes of allocating responsibility to nominated agendes. These are: Catering Community Organisations Emergency Accommodation Emergency Grants, Counsellind & Temporary Accommodation Material Needs Registration (National Registration & Inquiry System, NRIS) GOVERNMENT Means- AGENCY any body corporate or unincorporated constituted by or under any Act for a public purpose; and any member or officer of such a body. Any person in the service of the Crown in the right of the State of Victoria upon whom any function, power, duty or responsibility is conferred by or under the Act INCIDENT CONTROL The control point established by the Control Agency in proximity to the POINT emergency and used by the incident controller for forward command/control functions. INCIDENT An officer appointed by the control authority responsible for the resolution CONTROLLER of an emergency. This title shall also extend to the person appointed under the provisions of Section 16 of the Emergency Management Act. LEAD AGENCY The agency designated to co-ordinate the provision of a functional area of emergency relief and supplementary supply MATERIAL NEEDS The provision of clothing, bedding and personal requisites, during "Emergency Relief'. MUNICIPAL The Officer in Charge of the local Police Station or the senior police officer EMERGENCY at the scene of the emergency. RESPONSE CO-ORDINATOR MUNICIPAL The Committee which, at municipal level, is responsible for the formation EMERGENCY and maintenance of a Municipal Emergency Management Plan. MANAGEMENT PLANNING COMMITTEE MUNICIPAL The person appointed by the Municipality responsible to council for the co- EMERGENCY ordination of municipal owned or controlled resources in emergencies. RESOURCE OFFICER (MERO) MUNICIPAL The person appointed by the Municipality responsible to council for the co- RECOVERY ordination of municipal recovery activities after emergencies. MANAGER MUNICIPALITY The area contained within the defined boundaries for local Government responsibility of a Shire, Borough, Town or City. NATIONAL The Commonwealth/State's arrangements for the recording of emergency REGISTRATION & victims and for satisfying inquiries regarding the whereabouts of persons so INQUIRY SYSTEM affected. (NRIS) NON GOVERNMENT Means a voluntary organisation or any person or body other than a AGENCY government agency. PRIMARY SUPPORT The agency to be first considered by a Emergency Response Co-Ordinator AGENCY for support in a EMMV role. RECOVERY The process by which affected persons and communities are helped to recover to a proper level of functioning. It commences as soon as practicable after the impact of an emergency, and usually continues long after cessation of response activities. Refer also to the State Disaster Recovery Plan. WJT.4006 001 .0170 III 1111 III I III 4 APPENDIX E
RECOVERY AGENCY A recovery agency is an agency or person which assists individuals, families and communities to attain a proper level of functioning, by providing information, specialist services and resources, and may include Commonwealth, State and local government and non-government agencies. REGION A geographic area comprising a number of municipal districts and specific Victorian waters. REGIONAL The Emergency Response Plan prepared by the Regional Emergency EMERGENCY Response Planning Committee. RESPONSE PLAN REGIONAL The committee which at regional level is responsible for the formation and EMERGENCY maintenance of a regional emergency response plan for response to RESPONSE emergencies, the chairman being the Regional Emergency Response Co- PLANNING Ordinator or, in his absence, his Deputy Emergency Response Co-Ordinator. COMMITTEE REGISTERED Means a person registered under Section 26 of the Emergency Management EMERGENCY Act 1986. WORKER RELIEF CENTRES Centres established to provide groups of persons with any or all of the services, of the functional areas of Emergency Relief. RELIEF STAGE The immediate post impact stage of an emergency, preceding the recovery phase. For the purposes of this Plan, the end of relief will be when "stand down" is advised by the Emergency Response Co-Ordinator. RESPONSE The combat of an emergency and the provision of emergency relief, including rescue and the needs of affected persons. STAGING AREA A location designated and used during emergencies for the assembly of control or support personnel prior to deployment. STAND-DOWN The order given by the Regional or Municipal Emergency Response Co- Ordinator that allows personnel to cease operations reflecting the termination of the emergency. STANDBY That period normally following alert when the Regional or Municipal Emergency Response Co-Ordinator, or the Chief Officer of a control agency, believes that the occurrence or the effects of the emergency, are imminent. Members of the relevant agencies are placed on "Standby", thus being ready to respond immediately. SUPPLEMENTARY Those resources requested under emergency supply unable to be obtained SUPPLY by EMMV Support Agencies. SUPPORT AGENCY A government or non-government agency which provides essential services, . personnel, or material to support or assist a control agency or affected persons. TEMPORARY Accommodation provided for individuals or families affected by an ACCOMMODATION emergency. It is separate to emergency shelter. This accommodation includes caravans and suchlike, and will normally be arranged by the recovery agency. In some cases this will occur during the Response Phase. VOLUNTEER Means a volunteer worker who engages in emergency activity at the EMERGENCY request (whether directly or indirectly) or with the express or implied WORKER consent of the chief executive (however designated), or of a person acting with the authority of the chief executive, of an agency to which EMMV or the state emergency recovery plan applies. 5 APPENDIX E
WIT.4006.OQl .0171 ABBREVIATIONS III 11111111111
ASA Air Services Australia ASV Ambulance Service Victoria CFA Country Fire Authority CWA Country Women's Association DOM Department of Meteorology DSE Department of Sustainability & Environment EHO Environmental Health Officer EMA Emergency Management Australia EMMV Emergency Management Manual Victoria EPA Environmental Protection Authority ESLO Emergency Services Liaison Officer HS Human Services MECC Municipal Emergency Co-ordination Centre MEMPC Municipal Emergency Management Planning Committee MEMP Municipal Emergency Management Plan MERO Municipal Emergency Resource Officer MFESB Metropolitan Fire & Emergency Services Board MRM Municipal Recovery Manager NRIS National Registration and Inquiry System OIC Officer in Charge PTC Public Transport Corporation RSPCA Royal Society for the Prevention of Cruelty to Animals SITREP Situation Report SOP Standard Operating Procedure VICSES Victoria State Emergency Service VICPOL Victoria Police WA Water Authority WICEN Wireless Institute Civil Emergency Network
19-Jun-06 WIT.4006001 .0172
III 1111 1111111
DISTRIBUTION LIST I APPENDIX F
POSITION NAME BUSINESS NUMBER COPY ADDRESS OF NUMBER COPIES HELD MURRINDINDI SHIRE COUNCIL COUNCILLOR Lyn Gunter 8-10 Riverside (CHAIRPERSON) Crescent FLOWERDALE VIC 3658 Councillor Leanne Pleash Murrindindi Shire. 76 Council Perkins Street ALEXANDRA VIC 3714 MUNICIPAL Ian EIIett Murrindindi Shire 2 EMERGENCY Council RESOURCE OFFICER Perkins Street (MERO) ALEXANDRA VIC 3714 DEPUTY MERO -MSC Mark Leitinger Murrindindi Shire 3 Council. Perkins Street ALEXANDRA VIC 3714 DEPUTY MERO -MSC Peter Cownley Murrindindi Shire 75 Council Perkins Street ALEXANDRA VIC 3714 MUNICIPAL RECOVERY Rob Croxford Murrindindi. Shire 4 MANAGER (MRM) Council Perkins Street ALEXANDRA VIC 3714 DEPUTY MRM - MSC Sandra Saxton Murrindindi Shire 5 Council Perkins Street ALEXANDRA VIC 3714 MEMPC EXECUTIVE Annette Murrindindi Shire 6 OFFICER Guyomar Council Perkins Street ALEXANDRA VIC 3714 HEALTH OFFICER Natalie Stewart Murrindindi Shire 7 Council Perkins Street ALEXANDRA VIC 3714
10 July 2008 WIT.4006.00l .0173
III tIll 1111111 DISTRIBUTION LIST 2 APPENDIX F
POSITION NAME BUSINESS NUMBER COPY ADDRESS OF NUMBER COPIES HELD MUNICIPAL FIRE Andy Daly Murrindindi Shire 1 8 PREVENTION OFFICER Council Perkins Street ALEXANDRA VIC 3714 LIBRARY - ALEXANDRA Murrindindi Shire 1 9 Council Perkins Street ALEXANDRA VIC 3714 KINGLAKE OFFICE Murrindindi Shire 1 10 Council 19 Whittlesea/Kinglake Road KINGLAKE VIC 3757 YEA OFFICE Murrindindi Shire 1 11 Council Civic Centre Semi Circle Yea 3717 Subtotal 13 LAKE MOUNTAIN ALPINE RESORT DEPUTY MERO LMAR Brett Weinberg Lake Mountain Alpine 1 12 Resort PO Box 40 MARYSVILLE VIC 3779 DEPUTY MRM LMAR Andrew Paul Lake Mountain Alpine 1 13 Resort PO Box 40 MARYSVILLE VIC 3779 Subtotal 2 ADJOINING MUNICIPALITIES (MERO) Mansfield Shire 1 14 Council Private Bag 1000 MANSFIELD VIC 3726 Mitchell Shire Council 1 15 113 High Street BROADFORD VIC 3658
16 January 2008 WIT.4006 001 .0174
III 11111111111
DISTRIBUTION LIST 3 APPENDIX F
POSITION NAME BUSINESS NUMBER COPY ADDRESS OF NUMBER COPIES HELD Nillumbik Shire 1 16 Council PO Box 476 GREENSBOROUGH VIC 3088 Strathbogie Shire 1 17 Council PO Box 2 EUROA VIC 3666 City of Whittlesea 1 18 Locked Bag 1 BUNDOORA VIC 3083 Shire of Yarra 1 19 Ranges PO Box 105 LILYDALE VIC 3140 Subtotal 6 AMBULANCE SERVICE VICTORIA Alexandra Ambulance Service 2 20 Victoria 77 PO Box 50 ALEXANDRA VIC 3714 Yea Ambulance Service 1 21 Victoria 5 Snodgrass Street YEA VIC 3717 Wangaratta Ambulance Service 1 22 Victoria PO Box 126 WANGARATTA VIC 3767 Subtotal 4 COMMUNICATIONS OFFICER Peter Weeks Weeks Radio 1 23 53 Nihil Street ALEXANDRA VIC 3714 Subtotal 1
07 January 2009 WIT.4006.0Q1 .0175 Ill liii Ill liii DISTRIBUTION LIST 4 APPENDIX F
POSITION NAME BUSINESS NUMBER COPY ADDRESS OF NUMBER COPIES HELD COUNTRY FIRE AUTHORITY Region 12 Headquarters Peter Creak PO Box 369 1 24 Operations Manager SEYMOUR VIC 3660 Local Group Officer - Peter Rice 39 Bon Street 1 25 Alexandra ALEXANDRA VIC 3714 Local Group Officer - Yea Neil Beer 486 Limestone Road 1 26 YEA VIC 3717 Alexandra Urban Daniel Reade 38 Rose Street 1 27 ALEXANDRA VIC 3714 Alexandra Rural Jason Fountain PO Box 193 1 28 ALEXANDRA VIC 3714 Eildon Phillip Savage 19 The Boulevard 1 29 EILDON VIC 3713 Kinglake Chris Lloyd 1 Aitken Street 1 30 KINGLAKE VIC 3763 Marysville Glen Fiske 32 Lye II Street 1 31 MARYSVILLE VIC 3779 Molesworth John Ridd PO Box 1 32 MOLESWORTH VIC 3718 Yea John Aldous 142 High Street 1 33 YEA VIC 3717 Region 23 Ely Street 1 34 WANGARATTA VIC 3676 Region 13 David Renkin 18-22 Lakeview Dr 1 35 LILYDALE VIC 3140 Subtotal 12 GOULBURN MURRAY WATER Tatura Ivan Smith Goulburn Murray 1 37 Water DX32951 TATURA VIC 3616 Eildon Ken CoIler Goulburn Murray 1 36 Water 19 High Street EILDON VIC 3713 Subtotal 2
07 January 2009 WJT.4006 001 .0176
III lIlt 1111111
DISTRIBUTION LIST 5 APPENDIX F
POSITION NAME BUSINESS NUMBER COPY ADDRESS OF NUMBER COPIES HELD HUMAN SERVICES Chris Garratt Department of 1 38 Human Services PO Box 460 WANGARATTA VIC 3676 Subtotal 1 DEPARTMENT OF SUSTAINABILITY & ENVIRONMENT Alexandra John Hopper 46 Aitken Street 39 Alexandra 3714
Marysville Lyell Street 1 40 Marysville 3779
Toolangi Main Road 1 41 Toolangi Subtotal 3 OTHER AGENCIES & GROUPS AS REQUIRED Australian Emergency Mount Macedon 1 42 Management Institute Road MOUNT MACEDON VIC 3441 Subtotal 1 Centrelink Ken Rosenhain PO Box 30 1 43 LILYDALE VIC 3140 Subtotal 1 Goulburn Valley Water Alexandra Ken Turner 4989 Maroondah 1 44 Hwy ALEXANDRA VIC 3714
Shepparton Peter Roberts PO Box 185 1 45 SHEPPARTON VIC 3630 Subtotal 2 Hospitals
Alexandra Margaret Baker PO Box 21 1 46 ALEXANDRA VIC 3714
Yea Lorina Gray 45 Station Street 1 47 YEA VIC 3717 Subtotal 2
16 January 2008 WIT.4006.001 .0177
III liii liii III DISTRIBUTION LIST 6 APPENDIX F
POSITION NAME BUSINESS NUMBER COPY ADDRESS OF NUMBER COPIES HELD Medical Murrindindi Community Alexandra Myrtle Street, 1 48 Health Service Alexandra 3714
Subtotal 'I
16 January 2008 WIT.4006.001 .0178
III 11111111111
DISTRIBUTION LIST 7 APPENDIX F
POSITION NAME BUSINESS NUMBER COPY ADDRESS OF NUMBER COPIES HELD Police Divisional Emergency Superintendent Division 4, Region 4 1 50 Response Co-Ordinator Peter Billing 58 Tallarook Street (DERC) SEYMOUR VIC 3660 Alexandra (MERC) Sgt David Grant Street 2 51 Rowles ALEXANDRA VIC 52 3714 Eildon Sgt Steve Hillside Avenue 1 53 McRae EILDON VIC 3713 Marysville (Deputy Sgt Kevin Murchison Street 2 54 MERC) Graham MARYSVILLE VIC 55 3779 Yea Sgt Trevor High Street 1 56 Connell YEA VIC 3717 King lake Sgt John Elks 15 1 57 Whittlesea/Kinglake Road KINGLAKE VIC 3763 D24 (Local) 1 Handley Street 1 58 WANGARATTA VIC 3676 Region 4 HQ (Regional Inspector Brian Rosanna Road 1 60 Emergency Response Hillier ROSANNA VIC Co-Ordinator) 3084 Subtotal 10 Red Cross Alexandra (Region 23) Les Tranter 6 William Street 1 61 ALEXANDRA VIC 3714 Yea Margaret Killingworth Road 1 62 Mahon YEA VIC 3714 Red Cross Graeme Lowe 23-47 Villiers Street 2 63 Emergency Services NORTH MELBOURNE 64 Department Melbourne VIC 3051
Subtotal 4
Schools King lake West Primary Whittlesea/King lake 1 65 School Road KINGLAKE WEST VIC 3757 Subtotal 1
07 January 2009 WIT.4006.001 .0179
III liii 1111111 DISTRIBUTION LIST 8 APPENDIX F
AGL (Formerly Southern Hydro) Team Leader PO Box 126 66 Eildon EILDON VIC 3713 Christine PO Box 300 67 Walker MT BEAUTY VIC Corp Scs Mgr 3669 Subtotal 2 UGFM Peter Weeks Perkins Street 1 68 ALEXANDRA VIC 3714 Subtotal 1 VicRoads Benalla Rowan McEwan DX32233 1 69 BENALLA 3671 Subtotal 1 Victorian State Emergency Service Alexandra Peter Mitchell PO Box 317 1 70 ALEXANDRA VIC 3714 Kinglake Leanne PO Box 165 1 71 Klammer KINGLAKE VIC 3763 Marysville Ian Bates PO Box 44 1 72 MARYSVILLE VIC 3779 Benalla John Newlands North East Region 2 73 Headquarters (for audit 74 27 Wedge Street purposes) BENALLA VIC 3672 Subtotal 5
NOTE: Plan numbers 1 through to 76 have been issued as at 19 June 2006. Plan number 77 issued 6 January 2009.
Note: Plan Numbers 49 and 59 have been cancelled.
07 January 2009 WIT.4006 001.0180 III 1111 Ill Ill!
APPENDIX G
Emergency Services Messages For Public Broadcast On UGfm 106.9 98.5 & 88.9 Message Release Process Notes: Initial report of emergency may be made direct to Control Agency The Police may also be the Control Agency, depending on the emergency Where a message cannot be relayed via fax, the radio station should complete Broadcast sheet on behalf of Control Agency On-duty Police Message should include description of event incident, its Officer notified bid / including of emergency location, likely duration, and temporary action required of public (such as alternative routes, evacuation etc.).
Police notify Control agency Control agency relevant Control assesses attends scene agency emergency
M.E.R.C. Implement Shire co-ordinates all Displan communications
M.E.R.0 Message Control agency prepares updated and prepares Control Agency broadcast authorised by broadcast messages Resp. Officer messaae
Broadcast Message faxed urgency to Radio Station determined
Passed on to Approval given Message verified regular to broadcast by Displan Radio broadcaster message Committee members
Message is Prepared by M. Chesworth broadcast Murrindindi Shire Council
19-Jun-06 WJT.4006001 .0181
III 1111 1111111 2 APPENDIX G EMERGENCY SERVICES RELEASE FOR PUBLIC BROADCAST ON UGFM 106.9 --UPPER GOULBURN COMMUNITY RADIO (Radio Murrindindi) 88.9/98.5 URGENCY FAX (03) 5772-2414 ROUTINE (HOURLY) STUDIO (03)57 722 900 241-IR (03)57 722 722 ESSENTIAL (EVERY 30 MINUTES) VITAL (EVERY 15 MINUTES)
MESSAGE FROM: MESSAGE NUMBER: DATE: TIME: IMPORTANT: PRESENTERS ONLY READ TO AIR THAT WHICH IS ENCLOSED WITHIN THE BOX HEREUNDER NO FURTHER COMMENT IS TO BE MADE (Don't read items in brackets)
ABOVE MESSAGE AUTHORISED BY (PRINT NAME)
POSITION/TITLE! CONTACT NUMBER:
SIGNATURE' TO BE VERIFIED BY SENIOR UGFM COMMITTEE VERIFIED BY' InATE TINIF MEMBERS - MESSAGE VALID UNTIL: DATE: TIME:
19-Jun-06 0182 0182 of of an
o can an in o for in 1111111 1111111 Their H from affect such as oo___ support and manage- time. in assis- result liii plans managers. also with circum- a disaster disaster. to III WIT.4006001 WIT.4006001 disaster provides the either a overview a as a assistance. income provide requests (CC) local of may people Centrelink time APPENDIX APPENDIX by to to Plan from responsibility after special of broad providing Centrelink Governments. involved and a stage in EMERGENCY EMERGENCY disaster. to from The Centre Worker received provides by (DFCS), needs OF assist It process Continue response Call states/tenitaries received accepted to confronted the HTTP://WWW.CENTRELINK-GOV.AU to responsibilities, Social in provides recovery Services to complementary and the has situation. or PLAN inIdividuaLs assistance committed staff role Services organisations guide p) disrupted the State/Territory to effort and is recovery requests to information. Australia. its for States/Territories which are which (CS to in State and criteria, disaster with Ministerial during Centrelink a responding Community and its specific lie's for within in functional Centre requests Community Centrelink Payments) a guidelines agencies and RECOVERY RECOVERY recovery. recognises specific this responses with during response livelihoods operations staff. Plan and 1 term provided and Commonwealth and commonwealth the is Relief THE Service disasters with structure Commonwealth, Family in provides the IN need normal MANAGEMENT. MANAGEMENT. longer various Family it with operational for the Governments recovery departments in Plan. Recovery Commonwealth co-ordinate accordance of incorporate of of response (Disaster with of in to Commonwealth Customer coordinated and Assistance responsibilities accordance Local overriding is client between assistance people's a of plans dealing services detailed disaster deal its in Minister roles an its of particular, disasters. National and in for to disaster. (AO), disaster to individuals In the a by where Local help payments meet part Department assistance in CENTRELINK CENTRELINK Response role of also by number and provide as of front-line responsibilities a and responsibilities Office provides to OF governments. or key and of Territory Government the a and event responsibility services and management management Commonwealth provide financial financial behalf Plan Area Responsibility. Disaster one devastated Centrelink's of responsibility the of centrelink responsibility State, management the on is ROLE of role roles by attempt plays will determined agency, in AO/CSC/CC. other of provide recovery. of its communities understand as Territorial oft special the disaster the as not Australian to The to to or National own division National role primary is role consists emergency disaster. devised well doer The Centrelink's Centrelink supporting communities Overview The the emergency ment outline disaster be It their The The role The States/Territories, the Cenirelink as The Through assistance Centrelink individual State and Centrelink, stances, tance one-off Linking WIT.4006.001.0183
111 1111 11111 2 APPENDIX H Centrelink will provide appropriate emergency management training for its staff. Centrelink's role - an overview.
When a disaster occurs, Centrelink has a multifunctional role. It:
ensures that continuity of services provided on behalf of its client agencies is maintained/restored with minimal disruption to customers
ensures that pensions, allowances and benefits payable under the Social Security Act 1991 continue to be received by existing customers so that their normal incomes are not disrupted
financially assists people whose normal means of livelihood have been disrupted whether in the short or long term by the disaster. In most disaster situations, Special Benefit (SpB) is the appropriate payment to meet the immediate financial needs of people. In more extreme circumstances Disaster Relief Payment (DRP) is provided, and
assists State/Territory welfare authorities in Providing counselling services to affected communities, families and in.dividuals, helps disaster victims to access relevant income assistance and provides counselling support for affected Centrelink si-MT Newstart allowance.
Newstart is usually payable to unemployed customers who are actively seeking suitable paid work. This job seeking requirement is known as the activity test. Exemptions from job seeking can be granted in a variety of circumstances, including when a eustomeris affected by a natural disaster or personal crisis. In these sorts of situations exemptions would be granted locally (or in extreme cases on a national or other basis) and payments would continue. Special arrangements can also be made to accept claims by phone or other means and rules may be relaxed in relation to waiting periods and claim procedures.
In most cases, payment of Newstart and Partner Allowances can continue under the normal rules. If Newstart customers are affected by the disaster they may apply for exemption from the activity test. This would usually be granted under section 603A(1) of the Social Security Act for a period up to 13 weeks. Advice would be issued by the Employment Services Segment, usually after consultation with the relevant policy Department.
If a customer is claiming Newstart (i.e. he/she has become unemployed as a result of a disaster), claims must be assessed and paid promptly. Usually the full new claim processes would not be required. For example, relaxed identification procedures and non enforcement of Employment Separation Certificates. Again, advice would be issued by the Employment Services Segment of the amended policy and procedures. Some possible changes could include:
Waiving the requirement for a claim be made in writing, at least initially.
Immediate short term exemption from the activity test and job seeker diary.
Waiving of the immediate payment rules (i.e. making counter cheques or EBT available).
4 Modified or abolished waiting periods.
0 Linking Australian Government services HTTPWWW.CENTREUNK.GOVAU WIT.4006.00l .0184
III 1111 Ill 1111
3 APPENDIX H 9 Special codes to allow easy identification of 'disaster affected' customers.
0 Payment of usual entitlement without lodgement of SU19 forms. Special benefit payment. In most disaster situations, Special Benefit (SpB) is the appropriate payment to meet the immedi- ate financial needs of people. It is a discretionary payment available under the Social Security Act 1991 and is payable to persons unable to qualify for other payments under the Act. It is the usual form of payment made to persons affected by disasters. The usual rules and eligibility conditions for payment are relaxed to reduce delays in assessing entitlements, however it can only be paid from the date of application ( it can not be backdated) and for the period of immediate need (usually 1-2 weeks). Where a disaster is localised (i.e.. not major or widespread) or in cases where no declaration for DRP is made, SpB may be paid subject to a relaxation cif tormal conditions. This is a crisis based payment which may only be made for a temporary period and must be closely monitored. Area Management should be kept informed of all developments.
It is not possible to cover every payable circumstance, however examples include:
- a customer without paid leave entitlements takes time off to clean up or repair property; - a customer without paid leave entitlements is temporarily unable to work because of damage to their place of employment; --a self-employed-customer cannot open for business because of damage to premises or stock; - a customer cannot support themselves or their family as a result of the disaster. The usual requirements for eligibility, entitlement and proof of identity (P01) are relaxed: - minimum POI need only be met e.g.. only those documents the claimant has on hand such as driver's license, credit cards etc..; the short term funds test and the direct deduction income test need only apply to funds which can be readily obtained by the customer e.g.. cash and money in bank accounts as opposed to invest- ments, bonds etc..; the assets test can be relaxed in these circvmstances as it is not reasonable to expect people to convert assets; - payment should only be withheld where there is a strong suspicion that the claim is not genuine. An isolated disaster is another situation where SpB may be paid. An isolated disaster is defined as a disaster that affects only one customer or family e.g. a family home may be devastated by fire and the customer cannot work as they need to find immediate alternative accommodation. VICTIMS of isolated disasters may be paid SpB subject to the same conditions for localised disas- ters as outlined above. However each case should be considered on its own merit.
In cases where a customer is prevented from lodging a claim in person,'"because of isolation, it is permissible for the customer to phoue a CSC or Call Centre. The date the customer makes contact is accepted as the date of lodgement of the claim for SpB, however no payments can be made until a proper claim is lodged in writing.
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= the Benefit, III of the WIT.4006.001.0185 WIT.4006.001.0185 payment is caused
= It Minister financial financial INCOME interrup- at the and at (e.g. been disaster It Benefit support in of another declares, the AS WELFARE and has result the have principle back-up of Special APPENDIX APPENDIX a are applicable by 1991. income of affected. as Special and reviewed the appropriate payment home significant who Act made, Assistance FROM Services be continuing purposes a receipt persons those be important If a than in more makes disaster' themselves themselves of the Rent payment whose a an liTTP:WWWW.CENTREUNKGOVAU REGARDED injuries, been people can support should is for is for Security DRP disregarding interrupted, and to more received authority It needs 'major NOT have already affected be hardship. people for normal there Community cases a illness this only the income to or in Social the not disaster ARE and must such livelihood livelihood still the declaration for, people Allowance that eligible made a other serious significantly rate. is whether introduced. of must All control. control. declared without circumstances be is or there available available to major weeks. ASSISTANCE adequately Family a was under is such as 4 or To eligible Family Act been is their fimds sufficient sufficient 104 GRANTS) deaths, made for is payment fRmily a claimant meet or numbers magnitude of has be plus given Allowance (DRP) to OR Before the livelihood than RELIEF earn be if available such large beyond of damaged disaster person visas, Security one-off property. able DRP to available of of a Minister CONSIDERED. Youth to more of claimant's paymentand paymentand number pension the disaster (CASH is not Payment are payment. assess should or the if a services BE Services. is source major Social for the livelihood. reasons to heeds severely a unable payment to of weeks to DISASTER TO paid the Allowance. (DRP) payment, Relief after temporary the damage rules, where are payment whose that be been BODIES disasters two due significant Newstart must: or NOT emergency only a term to and Australia fortnight can source discretionary discretionary under purpose paid not where Government residents, consideration an certain Community a have in payment some Disaster Newstart Payment relaxed be appropriate first is ONE-OFF as of ARE can Gazette, as of short Affairs). OTHER and the times widespread that caused the payable must rate specific only relief damaged, the at person's SpB Relief hardship hardship dependants SpB payment ans For fortnightly Recipients a equivalent ANY OR AND of such resided required a and Australian in disaster. is have is under can Australian holders impacts to reason Family circumstances be be have Remember:- Remember:- - - - Disaster The even DRY this payment inappropriate Disaster seriously major currently DRP for must severe residence tion DRP notice no maximum testing. Linking a___ .0186 her and by or Strait 1111111 1111111 provi- broad are his the the 1111 income level, Federal and undertak- culturally Officers culturally on available ongoing III Torres DRP) WIT.4006.001 WIT.4006.001 services In payments. and pension, include: Veterans Veterans Area APPENDIX APPENDIX the other under from and and from other or based Centrelink relevant for Service to weeks are would normal to payments team assist SpB SpB). disaster. get, response local a to Centrelinlc people two role access Centrelink, Centrelink, for who their (e.g. the to to by of referral access to Aboriginal to by HTTP//WWW.CENTRELINKGOVAU would at their response disaster is Centrelink a required; victims Multicultural required with responsibility access the to and/or qualified of services affected amount victims provide be person in addition a this, provided provided to capacity the part information, an workers closely is may disaster access are to as that as assistance this assist reassume facilitate from disaster to disaster. of to to to providing In a social on. work counselling non-taxable; non-taxable; work residentially in which Officer relevant communities in help 5 Officers is by provide to kind on to governments; (i.e. to equivalent assistance services) customers is should and the required is is support, Service and asked Authority. Following agencies rent individuals Islander involved payments payments and Services and and communities tests be Officer and undertaken and and Territory officer. Australia Officer pamphlets necessary. Workers language Strait activities other also or Centrelink of personal as officer. assets Welfare support, languages. ethnic victims services work or any payment may of and Service Social phase. service State Multicultural Service Torres to payment the local backgrounds. backgrounds specific Multicultural composition; sum provide service by existing resident of (including departments organisation information and a of to needs to or income with and interpreters appropriate worker. service. family be as Workers of lump and recovery diverse the Government diverse addition addition of etc local of to State/Territory paid Centrelink the size Centrelink Indigenous counselling Indigenous in services majority well free in be closely social the of has the multicUltural the flyers Social the indigenous as the Aboriginal and one-off The of circumstances of Government of the of paid made Affairs, a additional family may the victims. to communities. assessing identification sion assisting delivery the work that provision role is: immediate Australian of of of role role linguistically State linguistically role available this claimant the certain DRP A Role The assistance services. in Centrelink direction Role The and should payments disaster Ensure Ensure In and and Role services The ing Islander Linking WIT.4006.001 .0187
6 APPENDIX H Ensure that flyers and relevant information pamphlets (e.g. SpB, DRP) are available. Arrange interpreters if necessary
In certain circumstances Indigenous Service Officers may be required to assist Federal and State Government departments, community organisations and other agencies in providing services to Aboriginal and Torres Strait Islander peoples involved in a disaster. Central* liaison responsibilities.
At all stages close consultation with other agencies and appropriate local people is essential in assisting the local community to be responsible for the longer term recovery phase. Such agencies include EMA, F&CS and other organisations at Commonwealth, State and local levels.
Liaison arrangements within Centrelink and with other organisations can be at several levels depending on. the magnitude and type of disaster. The Customer Service Centre Manager (or delegate):-
should have representation on the local Disaster Welfare Committees;
is to liaise, at a local level, with the State community services departments, local emergency service and disaster relief agencies in the event of a disaster;
is to respond to local MP enquiries (in consultation with Area Manager) on operational aspects relating to localised and minor disasters;
is to ensure that timely briefs are provided to the Disaster Relief Co-ordinator and Director, Disaster Recovery Operations; and
informs Call Centre Support of the specific details of the disaster and the resultant changed operational arrangements. Role of the Customer Service Centre Manager (CSC).
This list of tasks (below) is provided as a quick reference to assist Area and CSC Managers to address the various issues involved in responding to a disaster. The list is not exhaustive but should be used as a guide to assist managers in developing their own checklists. It is expected that a number of the tasks would be delegated to responsible staff who would make up the Disaster Recovery Committee. In this regard it may be appropriate that the allocation of responsibility be determined in anticipation of an emergency. PRE-EMERGENCY
Develop Area and CSC Disaster Management Plans, emergency personnel contact lists and lists of items most likely tb be used. The plans/lists are to complement each 'Other to ensure a co-ordinated and co-operative response by Area and CSC offices. Anmlnity review (in November) and update the plans and the list of useable items. Review Area/CSC emergency personnel contact lists in May and November each year. The list is to include Contact information for key Centrelirlc staff as well as external people organisations (SES, police State/Territory welfare, banks, tradespeople, etc.) Plans and lists are to be readily available outside of the workplace.' Determine what roles and responsibilities are to be delegated to specific office positions.
Linking Australian Government services HTTP://WWW.CENTREUNKGOVAU WIT.4006.001.0188
III MI 1 111 111
7 APPENDIX H Ensure relevant staff are aware of types of payments (SpB, DRP) and associated eligibility criteria available to customers during a disaster. Train staff in emergency payment and practices.
Ensure that the Area/CSC is represented at State/local disaster recovery and disaster welfare committees. Develop and maintain communication channels with State Emergency Service (SES) organisations. Undertake risk assessments for the Area and CSCs, particularly prior to disaster risk periods. Ensure staff are trained to respond to disasters and test the level of preparedness through 'mock' emergency training exercises at least once per year. Arrange for appropriate staff to attend courses provided through the Australian Emergency Management Institute. IMMEDIATE RESPONSE General Assume role of Disaster Relief Co-ordinator during the term of the disaster. Assess the following and report findings to the Director, Disaster Recovery Operations, NSO: the affects on staff (homes, families) and their ability to participate in disaster response. the initial impact of disaster on the CSC (staff, office equipment, property damage, IT). the extent of the disaster throughout the region (contact police, SES). the effect on the business district, especially financial institutions, the estimated number of affected persons who may require Centrelink services (SpB, DRP). Implement local plan and convene Disaster Recovery Committee. Ascertain the boundaries of the disaster declared zone (Premiers Dept, police or SES). Staff Resources Determine additional/relief resource requirements e.g. from Area Office/other CS Cs. Develop and implement a staff roster. As necessary call on Area or other CSC staff. Arrange for Centrelink presence in the Disaster Recovery Centre. Ongoing Customer Service Arrange for automatic (holiday) processing of SUI9s, if necessary. Liaise with Australia Post re possible loss of mail services. Cancel any lost cheques and reissue. Arrange for ongoing services/payments to customers of affected CSC who are outside the disaster affected zone. SpB/ DRP Payments Assess resources needed to pay Special Benefit/DRP based on population estimates and the proportion likely to require Centrelink payments.
Establish efficient processing arrangements to suit the particular disaster (policy, payment proce- dures, forms).
Record payments. The recording system is to have inquiry facilities.
Linking Australian Government services ,.1TTP://VVWW-CENTRELINKGOV.AU WIT.4006.001 .0189
1111111 liii III 8 APPENDIX H Financial
Arrange for an adequate supply of cheques, cheque cashing facilities and cash reserves (if necessary) Ensure secure guarding and storage.
Ensure appropriate delegations are in place for all staff providing cheque/cash payments. Regularly undertake reconciliation of payments. Maintain a disaster response 'and recovery activity expenditure record.
Alert local banking industry if there is to be a Marked increase in the number/amounts of cheques to be circulated or Direct Credits to be made. IT
Assess damage to IT and telecommunications equipment and cabling. Report findings to the IT Support Centre (24 hour service). Initiate replacement action.
Assess service problems (outage of mainframe, LAN Data Links, etc.). Attempt to resolve the problems. Report findings to the IT Support Centre.
Liaise with Telstra re the likelihood of loss of data/voice services.
Inform the Chief Information Officer and Emergency Management Liaison Officer NSO (General Manager, Gateway Team) of problems., or potential problems, that will affect service. Call Centre Support
Liaise with Call Centre Support and advise of any changes to operational procedures. In conjunction with Call Centre Support organise a hotline (1800 No.) and small team of operators to answer specific enquiries from people affected by the disaster. Media/Liaison/Communication
Establish a media liaison point in conjunction with Area and NSO media trained staff. Contact the local media to ensure clear and regular publicity of Centrelinles continuing services and operations.
Be prepared to quickly counter any rumours that develop regarding Centrelink's services. Liaise with State community services department Offer social worker assistance. Ensure that Centrelink is represented at State/local Disaster Recovery Co-ordinators meetings and on Disaster Welfare Committees.
Prepare and issue daily updates for all staff in the office.
Convene daily meetings of the emergency management team to discuss situation and resolve issues. Compliance
Liaise with National Manager, Detection and Review on the recording and data matching of DRP payments (legal implications, procedures).
Linking Australian Government services HTTPSWVVW.CENTREUNKGOVAU WIT.4006001 .0190
III 1111 Ill 1111 9 APPENDIX H Social Worker Services/Multicultural Services/Indigenous Services.
As above. Property/Services Assess damage to office accommodation, office equipment, furniture, power, consumables, etc..
Secure building as quickly as possible.
Arrange for temporary accommodation (close to other government/welfare services).
Commence negotiations with landlord for refurbishment of permanent premises.
Commence action to replace/repair damaged office equipment, consumables, etc.. StaffSupport Evaluate the need for staff counselling and debriefing.
Ensure foo.d and other necessities are provided for staff working in the disaster area. WORKING TOWARDS NORMALITY Continue to liaise with State/local community agencies.
Continue to provide situation reports to the Director, Disaster Recovery Operations, NSO (National Manager, Gateway). Undertake tour of affected CSCs and check damage (Area Manager). Continue to monitor the impact on the CSC and staff.
Review resource requirements (staffing, administrative). Implement strategies for clearing backlogs. POST DISASTER Conduct a formal debriefing meeting:- - Assess long term effects on community and implications for office. - Review plan and recommend revision if required. - Assess the impact on the regional office and staff.
Compile an overall report of the disaster for the CEO covering the chronology, actions taken, lessons learned, conclusions and recommendations. Review Disaster Plans and amend as necessary. Review and update the list of useable items.
Consider recognition (reward) of staff involved in the process.
Linking Australian Government services HT17://WWW.CENTRELINKGOV.AU WIT.4006.001.0191
III 1111 1 1111 11 1
REFERENCES
The following references were used during the preparation of this plan:
Australia. Natural Disasters Organisation. Australian Emergency Manual: Community Emergency Planning Guide. 2nd ed. Canberra: Natural Disasters Organisation, 1992
Shire of Alexandra Shire of Alexandra Counter Disaster Plan: Shire of Alexandra September 1993.
Shire of Yea Shire of Yea Counter Disaster Plan: Shire of Yea, June 1994.
Victoria. Emergency Management Act, 1986.
Victoria. Victoria State Emergency Service Act, 1987.
Victoria. Ministry for Police & Emergency Services. Managing Emergencies: A Guide for Local Government in Victoria. Melbourne: Victorian Government, 1987.
Victoria. Ministry for Police & Emergency Services. Victoria State Disaster Recovery Plan. 2nd ed. Melbourne: Victorian Government, 1991.
Victoria. Ministry for Police & Emergency Services. Victoria State Disaster Response Plan (DISPLAN). 3rd ed. Melbourne: Victorian Government, 1992.
Victoria. Papa 2 Regional Emergency Response Committee. Papa 2 Emergency Response Plan. Seymour Victoria State Emergency Service, December 1992
Victoria. Papa 2 Regional Emergency Recovery Committee. Papa 2 Emergency Recovery Plan.: Department of Health 8/.. Community Services.
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III liii 1111111 1
INDEX
SECTION & PAGE
Abbreviations Recovery - Appendix E Accommodation - Emergency Support- 3 & Appendix D Accommodation - Temporary Support - 3 Activation of Relief Centres Support - 2 Agencies - Control (and Responsibilities) Response - 3 Agencies - Functional Response - 1 Agencies - Support (and Responsibilities) Recovery - 3 Aim Introduction - 10 Amendments Forward - 2 Analysis - Hazard Response - 2 Authority Response - 1 Catering Support -22 Centre - Municipal Emergency Co-ordination Management - 7 Centre - Operations Management - 7 Centrelink The Role of Centrelink in the Recovery Plan of Emergency Man. Appendix H Change over - from Response to Recovery Management - 11 Communications Support - 5 Community Awareness Prevention - 1 Community Organisations Support - 2 Community Recovery Committee Recovery - 2 Compensation Management - 8 Contact List - M.E.M.P.C. Contacts Contact Directory Contacts Contents Forward - 2 Control Agencies (and Responsibilities) Response - 2 Co-ordination and Management Arrangements Management - 5 Co-ordination - Field Management - 5 Co-ordination - Municipal Management - 6 Co-ordination - Regional Management - 7 Counselling Support - 3 Debrief Arrangements Management - 8 Demography Area Description - 2 Description of area Area Description Distribution List Appendix F Emergencies and Control Agencies Contacts Emergency Accommodation Support - 3 - Appendix D Emergency Management Planning Committee (Municipal) Management - 1 Emergency Relief and Supplementary Supply Support - 2 Emergency Relief Support - 2 Evacuation Support - 4 Financial Considerations Management - 8 Flood Sub-Plan - Goulburn River Environs Flood Sub-Plan Appendix I Frequency of Meetings Management - 12 Frequency of Review Management - 12
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SECTION & PAGE
Functional Service Agencies Support - 1 Glossary of Terms Appendix E Grants Recovery - 3 Hazard Analysis Prevention - 1 Health & Medical Support - 6 History of Emergencies Area Description - 2 Information - Public and Warning Management - 8 List - Control Agencies Contacts List - Community Organisations Contacts List - Distribution Appendix F List - Emergency Relief Centres Appendix D Maintenance of Plan Management - 12 Maps Area Description - 2 Material Needs Support - 3 Medical - Health Support - 6 Meetings - Frequency of Management - 12 Modified Mercalli Scale Appendix C Municipal Emergency Management Planning Committee Management - 1 Municipal Emergency Co-ordination Centre Management - 7 Municipal Emergency Management Functions Management - 2 Municipal Emergency Resource Officer Management - 3 Municipal Recovery Manager Management - 4 Municipal Recovery Services Recovery - 1 Objectives Introduction - 3 Operating Procedures - MECC Appendix B Phases of Activation of this Plan Response - 1 Plans - Special Appendix C Planning Committee Contacts Post Impact Assessment Support - 8 Prevention Arrangements Prevention Prevention / Mitigation Plans Prevention - 2 Procedures - Requesting Support Agencies Recovery - 1 Public Information and Warning Management - 8 " - UGFM dissemination process and public broadcast sheet Appendix G Recovery Arrangements Recovery Recovery Implementation Recovery - 1 Recovery Management Principles Recovery - 1 Regional Co-ordination Management - 7 Registration - Volunteer Emergency Workers Management - 12 Relief Centres Appendix D Relief - Emergency Support - 2 Request Procedures for Support Agencies Recovery - 1 Requesting Municipal Support Management - 5 Response Arrangements Response Response/Recovery Change Over Management -11
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SECTION & PAGE
Resource Officer - Municipal Emergency Management - 3 Scope - Objectives Introduction - 3 Special Plans Appendix C Supplementary Supply Support - 4 Support Agencies Support Support Agencies - Request Procedures for Recovery - 1 Support Tasks & Functional Service Agencies Support - 1 Tasks - Support Support - 1 Temporary Accommodation Support - 3 Terms - Glossary of Appendix E Testing of Plan Management - 12 Threats Introduction - 3 Topography Area Description - 1 Transport and Engineering Support - 7 Volunteer Emergency Workers Management - 12
19-Jun-06 WIT.11111111111111 1 LAKE MOUNTAIN ALPINE RESORT TABLE OF CONTENTS
Page
Table of Contents Title Page 1 - 3
INTRODUCTION
Refer to Murrindindi Shire Council Section of this folder
AREA DESCRIPTION
Topography 1 Demography 2 Maps 2 History of Emergencies 2
MANAGEMENT
Municipal Emergency Planning Committee 1
Municipal Emergency Management Functions 1 Deputy Municipal Emergency Resource Officer 2 Deputy Municipal Recovery Manager 3 Command, Control, Co-Ordination (EMMV) 4 Emergency Co-Ordination Centres 6 Operations Centre 7 Debriefing Arrangements 7 Financial Considerations 7 Public Information & Warning 8 Response/Recovery Hand Over 10 Compensation of Volunteer Emergency Workers 11 Maintenance of Plan 11
06-Jan-09 2 IIIITiii16111110111916
Page
PREVENTION
1. The Role of the Municipality 1
2. Preparedness 1
3. Risk Assessment 1 4. Community Awareness 2 5. Prevention/Mitigation Plans 2
RESPONSE
1. Introduction 1
2. Phases of Activation 1 3. Control, Support Agencies and Risk Ratings 2
RECOVERY
1. Recovery Management Principles 1
2. Implementation 1
3. Municipal Recovery Services 1 4. Community Recovery Committee 2 5. Role of Department Human Services in Recovery 3 6. Supply of Goods/Services 3 7. Victorian Government Assistance Measures 3 8. Agencies Assisting in Recovery 4
SUPPORT
1. Support Tasks and Functional Service Agencies 1 2. Emergency Relief and Supplementary Supply 2 2.1 Emergency Relief 2 2.2 Functional Services 2 2.3 Supplementary Supply 4 3. Evacuation 4 4. Other Functional Areas 5 4.1 Communications 5 4.2 Health and Medical 6 4.3 Transport and Engineering 7 5. Post Impact Assessment 8
CONTACTS 1
Refer to the Contacts section of the Murrindindi Shire Council section of this Folder
06-Jan-09 WIT.4006.OQ1 .0197 III 1111 1111 Ill 3
Page
APPENDICES
MAPS 1-3
MUNICIPAL EMERGENCY CO-ORDINATION 1-2 CENTRE(5) STANDARD OPERATING PROCEDURES
SPECIAL PLANS AND ARRANGEMENTS 1-9
EMERGENCY RELIEF CENTRES 1
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Ill liii I III III
Area Description
1. Topography
General Information
Lake Mountain Alpine Resort is a day visitor destination. The resort attracts on average around 200,000 persons annually. The resorts close proximity to Melbourne attracts a diverse range of persons, those chasing the thrill & exhilaration of snow sports during the winter months, to the peace and tranquillity the resort offers over the summer months.
Topography
The Lake Mountain plateau 120km east-northeast of Melbourne is one of the southern most sub-alpine areas on the Australian continent. The Lake Mountain massif is an undulating plateau 1330 meters through to 1500 metres, which trends north-northwest from the Great Dividing Range.
Boundaries
The boundaries of Lake Mountain Alpine Resort are detailed on a map found in Appendix A.
Main Roads
Lake Mountain Alpine Resort has only one major access road, that being, the Lake Mountain Road, adjoining the Cumberland Road from the township of Marysville.
Climate
Lake Mountain is one of the wetter areas of the Southern Victorian Mountains. Data collated over the years suggest mild summers and cold winters.
Average Rainfall
From collated data, the average rainfall for Lake Mountain is in the order of 1500 mm annually.
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Demography
Towns
The closest township to Lake Mountain is Marysville, a 22km or a 30 minute drive away.
Industry
The primary industry of Lake Mountain Alpine Resort is Tourism.
Maps
A set of maps detailing the area covered by this plan can be found in Appendix A.
History of Emergencies
Archival histories suggest few major emergencies have resulted within the Resort. These incidents range from, search & rescue, motor vehicle accidents, to snow related incidents.
Lake Mountain Alpine Resort, Major Incidents
Year Incident Outcome
1989 Snow related incident Deceased 1991 Land Search Successful 1997 Land Search Successful 1998 Land Search Successful 2001 Land Search Successful 2002 Land Search Deceased 2003 Road Closure- Storm 2008 Ski Trail Closure
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Municipal Emergency Management Planning Committee
Refer to Management
in the Murrindindi Shire Council
Section
of this Folder
Municipal Emergency Management Functions
Lake Mountain Alpine Resort Management Board accepts responsibility for the Management of Municipal Resources and the Co-ordination of community support to counter the effects of an emergency during both the response and the recovery from emergencies.
This includes the management of:
The provision of emergency relief to combatants and affected persons during the response phase
The provision of supplementary supplies (resources) to combat and relief agencies during response and recovery
Municipal assistance to agencies during the response to and recovery from emergencies
The assessment of the impact of the emergency; and
Recovery activities within the municipality, in consultation with Department of Health and Community Services.
In order to carry out these management functions, the Lake Mountain Alpine Resort Management Board will form an Emergency Management Group. This group will consist of:
Deputy Municipal Emergency Resource Officer (MERO) Deputy Municipal Recovery Manager (MRM)
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liii Ill 1111111 Chief Executive Officer Municipal Emergency Response Co-ordinator (MERC) Control Agency Representatives Others co-opted as required
The emergency management group or part thereof will convene when the scale of the emergency dictates the requirement for the provision of any of the functions outlined above. Members of the emergency management group will liaise to determine what level of activation is required.
The functions of the emergency management group will be carried out in consultation with:
The Municipal Emergency Management Co-ordinator, with respect to the co- ordination and provision of resources The combat agency
The specific responsibilities of the MERO and the MRM are detailed below.
3. Deputy Municipal Emergency Resource Officer
The Lake Mountain Alpine Resort Management Board has appointed the resorts Operations Manager, Brett Weinberg to fulfil the function of Deputy Municipal Emergency Resource Officer pursuant to Section 21(1) of the Emergency Management Act. Council has appointed the Resort Chief Executive Officer, Richard Rogerson, as the reserve deputy MERO.
Responsibilities
To be responsible for the co-ordination of Municipal resources in responding to emergencies.
To establish and maintain an effective infrastructure of personnel whereby Municipal resources can be accessed on a 24 hour basis.
To establish and maintain effective liaison with agencies within or servicing the Municipal district and the MRM.
To maintain the Municipal Emergency Co-ordination Centres at a level of preparedness to ensure prompt activation when necessary.
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To facilitate the arrangement of a post emergency debrief as requested by the Municipal Emergency Management Co-ordinator.
To ensure procedures and systems are in place to monitor and record all expenditure by the Municipality in relation to emergencies.
7 To ensure this MEMP is kept as far as practicable, up to date and that the meeting described within occur.
Municipal Authority
The Municipal Emergency Resource Officer is responsible for the co-ordination of municipal-resources in responding to emergencies, and has full delegated powers to deploy and manage council's resources during emergencies.
4. !Deputy Municipal Recovery Manager
The Lake Mountain Alpine Resort Management Board has appointed the Resort Operations Manager, Andrew Paul, to fulfil the function of Deputy Municipal Recovery Manager pursuant to Section 21(1) of the Emergency Management Act. Council has appointed the Resort Chief Executive Officer, Richard Rogerson as the reserve deputy MRM.
Responsibilities
Co-ordinate municipal and community resources within the municipality during recovery.
Immediately following an emergency, assist with;
The collation and evaluation of information gathered in the post impact assessment The establishment of priorities for the restoration of community services and needs
The MRM is to liaise with the appointed MERO for the best use of municipal resources to enable the recovery by individuals or the community from the effects of an emergency.
Establish an Information and Co-ordination Centre to be located at the Municipal Offices or a location appropriate to the emergency that has occurred.
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Liaise, consult and negotiate on behalf of the affected area with recovery agencies and municipality.
Liaise with the Regional Recovery Management Committee, or Department of Health and Community Services.
Undertake specific recovery activities as determined by the municipality.
The MRM may delegate duties to provide for effective management of the recovery functions.
5. Command, Control,& Co-ordination
Command
Command of operational personnel of the various authorities and organisations involved are vested in the command structure of that particular authority or organisation and will remain exclusively with that body.
Control
Control of emergency operations will at times remain the responsibility of the Municipal Emergency Management Plan Agency, or Organisation directly responsible for combating the particular type of .emergency. The Combating Authority is to appoint an Incident Controller who will control the operations. A comprehensive list of Combating Agencies and their roles can be found in the Response section of this plan.
Co-ordination
The main function of the Municipal Emergency Management Response Co-ordinator is to co-ordinate the provision of resources as requested by the Combat and Support Agencies. The Emergency Management Act identifies that Emergency Response Co- ordinators at State, Regional, Municipal and Field level will always be Police Members. Their role wherever possible should be separate from operational Police activities.
Field Emergency Response Co-ordinator
The Senior Police Member present at the scene of an emergency has the responsibility of Co-ordinating resources to provide the most effective support to the Combat Agency and the functional service agencies. This person is known as the Field Emergency Response Co-ordinator.
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Responsibilities:
Ensure that the necessary combat agency/s and support agencies are in attendance or have been notified of the emergency and are responding.
Liaise with all agencies at the scene. Ensure an incident controller has been identified.
Arrange for the satisfaction of requests for provision of resources to the combat/support agencies by:
Ensuring provision of available resources from within municipal council area Utilising municipal emergency relief and supply arrangements; or Requesting additional resources through the municipal/regional Emergency Response Co-ordinators.
Provide situation reports to the municipal/regional Emergency Response Co- ordinator.
Ensure that consideration has been given to:
Alerting the public to existing and potential dangers arising from a serious emergency. The need for evacuation (consult Combat Agency) Public Information. Traffic isolation, ingress/egress of emergency vehicles etc. (consult Combating Agency/Police Commander).
6. Make necessary arrangements at scene for media - ie. Containment, press releases, etc.
Municipal Emergency Response Co-ordinator
The Officer in Charge at the Alexandra Police Station, or his/her deputy is known as the Municipal Emergency Response Co-ordinator for Lake Mountain Alpine Resort.
Responsibilities
1. Take an active role in planning at a local level including representation on the Municipal Emergency Management Planning Committee
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In times of emergencies that require activation of the MECC attend at the MECC as Municipal Emergency Response Co-ordinator.
Liaise with local combat authorities and support agencies and ensure that an effective control structure has been established by agencies in coping with an emergency at local level.
Obtain and forward regular advice to the Regional Emergency Response Co- ordinator of the potential of an emergency, which is not under substantial control of the combat agency.
Maintain an awareness of local resources that may be utilised in an emergency.
Convene post emergency de-briefing conferences as soon as practicable after a local emergency when required.
Any Combat Agency requiring municipal support will request that support through the Municipal Emergency Response Co-ordinator who will pass on all requirements to the Municipal Emergency Resource Officer.
Regional Emergency Response Co-ordinator
When all relevant resources have been fully committed and there is further requirement for additional resources, all requests must be forwarded to the Municipal Emergency Response Co-ordinator who will in turn pass on it to the Regional Emergency Response Co-ordinator for action. In the absence of the Regional Emergency Response Co-ordinator, his/her deputy will be contacted.
6. Emergency Co-Ordination Centres (ECC)
The ECC will co-ordinate the provision of human and material resources within the municipality, during emergencies. It will also maintain an overall view of the operational activities within this Plan's area of responsibility, for record, planning and debrief purposes. The ECC may also become operational during support operations to a neighbouring municipality. Administrative staff for the ECC will be drawn from municipal employees.
Provision of ECC functions may in the first instance be conducted from an appropriate Police Station. The Emergency Response Co-ordinator may request activation of an identified ECC if required.
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111 11 1 1111 The Primary Emergency Co-ordination Centre for the Lake Mountain Alpine Resort is:
Lake Mountain Alpine Resort, Administration Office, Gerratys, Lake Mountain
The Secondary ECC will be established in a location pertinent to the event or incident.
An agreed set of Standard Operating Procedures for use in the ECC is detailed in Appendix K.
Operations Centre
The centre established by an agency for the command / control functions within their own agency. The Lake Mountain Alpine Resort Management Board may establish an operations centre, if necessary, to control its own resources in an emergency.
Debriefing Arrangements
A debrief should take place as soon as practicable after an emergency. The Municipal Emergency Response Co-ordinator will convene the meeting and all agencies that participated should be represented with a view to assessing the adequacy of the Plan and to recommend any changes. The Chairperson of the MEMPC should chair such meetings.
It may also be appropriate to conduct a separate recovery debrief to address recovery issues. This should be convened and chaired by the Municipal Recovery Manager.
Financial Considerations
Financial accounting for Municipal resources utilised in emergencies must be authorised by the MERO or the MRM and shall be in accordance with the normal financial arrangements of the Lake Mountain Alpine Resort Management Board.
Combat agencies are responsible for all costs involved in that agency responding to an emergency. Government agencies supporting the combat agency are expected to defray all costs from their normal budgets.
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Depending on the magnitude of the emergency some government financial assistance may be available for prevention, response and recovery activities.
The Lake Mountain Alpine Resort Management Board is accountable for any monies donated as a result of any emergency event and will implement systems to receive and account for all such donations.
10. Public Information and Warning
It is important to ensure that public information and warning is maintained at an optimum level. This provides the public with the necessary information to develop an understanding and awareness of the issues associated with the prevention of, response to and recovery from emergencies.
Prevention (Before Emergencies)
Any information released to the public on behalf of the Lake Mountain Alpine Resort Management Board will be to educate and assist the community to prepare for emergencies. The Lake Mountain Alpine Resort Municipal Emergency Management Planning Committee must approve this information
Response Phase
Releasing information is normally the responsibility of the Combat Agency(s) in conjunction with the Municipal Emergency Response Co-ordinator. Any information released by the Municipality must be approved by the MERO (General information) or Chief Executive Officer / Senior Management - (Policy / Financial / Political matters).
Information can be categorised under the following headings:
Pre Impact
To enable the public to take reasonable measures to prevent, or lessen the potential effects of emergencies and to cope during the impact phase of an emergency.
During Impact
To produce suitable news releases through the media concerning the effects of the emergency and what action the public can take.
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Post Impact
Maintain the crucial information flow to those in need of assistance and direction.
Recovery Process
Releasing information will be the responsibility of the Lake Mountain Alpine Resort Management Board and Department of Human Services. Any information released must be approved by the MRM (General information) or Chief Executive Officer / Senior Management - (Policy / Financial / Political matters). Liaison must take place so duplication and confusion does not occur.
Dissemination
Immediate use of the media should be made to avoid phone congestion. The public should be advised to direct calls to appropriate agencies and centres with adequate facilities, staff and knowledge to answer questions or disseminate information. Police "Advice Line" should be use if possible.
The "Standard Emergency Warning Signal" may be used to alert the public to an actual or impending emergency or maintain the dissemination of public information. Authority to use the signal over electronic media must be given by the Regional Emergency Response Co-ordinator or his/her representative.
Methods
All methods of disseminating information should be considered including:
Radio Stations - Upper Goulburn FM 106.9 dt 98.5 Television Police Advice Line Local Telephone Information Lines Newspapers - Alexandra Standard, Marysville Triangle, Mountain Views Ethnic groups, radio stations, newspapers Community Newsletters Information Centres ("One Stop Shops") Manual door knock of each residence Public address system mounted on vehicle
Disabled or Non-English Speaking Persons
Special considerations need to be given to warning disabled and non English speaking groups. In the case where information or communication is required with persons
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unable to speak English an interpreter service such as the Telephone Interpreter Service may be able to assist.
All agency representatives dealing with this situation should carry a language indicator card, which can be used to establish the language in question. Copies of this card are available from the Ethnic Affairs Unit of the State Government Department of the Premier & Cabinet and the Lake Mountain Alpine Resort Administration Office.
Information Resources
The following systems are an essential part of these arrangements and should be utilised if and when required:
Electronic Media Police Media Liaison Literature/Brochure Information Print Media
If an emergency requires concurrent media response through radio, television and newspaper outlets, the Police Media Liaison Section may be contacted through the Municipal Emergency Response Co-Ordinator.
Information Centre
If required, a public and media information centre will be established. All public and media releases shall be issued from this centre. The Lake Mountain Alpine Resort Management Board shall appoint a Media Liaison Officer.
11. Response/Recovery Hand Over
Emergency Relief and Supplementary Supply response functions are detailed in the Support section, recovery functions are detailed in the Recovery section of this plan.
It is essential to ensure a smooth transition from the response phase to the recovery process, in an emergency at municipal level. While it is recognised that recovery activities will have commenced shortly after impact, there will be a cessation of response activities and a hand over to recovery agencies. This will occur when the Municipal Emergency Response Co-ordinator in conjunction with the combat agency and MERO declare "Stand Down" of response. The early notification of recovery agencies involved in the emergency will ensure a smooth transition of on going activities from response to recovery.
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Accounts and financial commitments made during the response phase are the responsibility of the MERO through the Municipal Emergency Management Plan arrangements.
Termination of Response Activities and Hand Over of Goods/Facilities
When response activities are nearing completion the Municipal Emergency Response Co-ordinator in conjunction with the combat agency will call together relevant relief and recovery agencies including the MERO and the MRM, to consult and agree on the timing and process of the response stand down.
In some circumstances, it may be appropriate for certain facilities and goods obtained under Emergency Management Manual Victoria, arrangements during response to be utilised in recovery activities. In these situations there would be an actual hand over to the Recovery Manager of such facilities and goods. This hand over will occur only after agreement has been reached between response and recovery managers.
Payment for goods and services used in the Recovery process is the responsibility of the Municipal Recovery Manager through the Municipal Emergency Management Plan arrangements.
Compensation Of Volunteer Emergency Workers
Compensation for all Volunteer Emergency Workers will be as laid down in the Recovery Arrangements of the Emergency Management Act, 1986. It is the responsibility of the Organisation utilising the Volunteer Emergency Workers to ensure that all of the volunteer Emergency Workers are registered.
Maintenance Of Plan
Frequency of Meetings
The MEMPC is required under the Emergency Management Act to meet on at least two occasions each year.
The dates of these meetings will be:
February, June and October
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1111 HI 1111111 Minutes of all meetings must be taken and a copy sent to the Regional Emergency Response Co-ordinator. Functional Sub Committees, if formed, should meet at least one per year to review and amend their arrangements where necessary.
Plan Review
Content of this Plan is to be reviewed annually or after an emergency which has utilised part of this plan. Organisations delegated with responsibilities in this Plan are required to notify the MERO of any changes of detail (e.g. contact information), as they occur.
Review of the plan will specifically focus on the risks in the Lake Mountain Alpine Resort and the Contact Directory of the Plan.
Amendments are to be produced and distributed by the Lake Mountain Alpine Resort Management Board as required. See Appendix F for distribution list.
Testing
Upon completion of development of this Plan, and thereafter on an annual basis, arrangements pertaining to this plan should be tested. This will be done in a form determined by the MEMPC. Any procedural anomalies or short falls encountered during these exercises, or ensuing operations, must be addressed and rectified at the earliest opportunity.
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The Role Of The Muncipality
The Lake Mountain Alpine Resort Management Board recognises it has a key role in prevention and mitigation activities to reduce the risk, or minimise the effects, of emergencies that may occur in the area. Council's enforcement and continued reviewing of existing policies in land use, building codes and regulations, and urban planning, along with the various agencies responsible for prevention activities throughout the community, combine to ensure that all measures possible are addressed to reduce the likelihood of emergency. The Municipal Emergency Management Planning Committee also plays a role in prevention by identifying potential hazard areas.
Preparedness
The Response section identifies the roles and responsibilities of the various organisations and agencies that exist in the municipality. Each agencies ability to cope with the identified threats was considered during this process.
Municipal Emergency Co-Ordination Centres have been identified, along with an alternative in the event that the Primary MECC should become unserviceable. Likewise, Emergency Relief Centres and Assembly Areas have been determined for use during emergencies.
Risk Assessment
During the preparation of this Plan, a risk assessment was carried out to identify potential natural and man made risks within the municipality. The history of their occurrence and the nature of each hazard, especially community vulnerability, have been considered during the analysis process. The results of the risk assessment can be found in the Response section. Due to ongoing changes of seasonal conditions, community development and public attitudes, the rating of the identified threats may vary over a period of time. The Municipal Emergency Management Planning Committee is tasked with the re-assessing of threats to the community from time to time.
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liii III II 11111 Community Awareness
The ability of a community to respond to an emergency situation and in turn recover from the effects of an emergency will depend on the attitude of the people affected. Obtaining the preferred response from people during emergencies will require community education and awareness programs to be implemented for this purpose. The municipalities and the Municipal Emergency Management Planning Committee will support and promote appropriate prevention and awareness programs within the municipalities. Methods of warning the community of an impending emergency are addressed in the Management section.
Prevention/Mitigation Plans
Within the municipality a number of prevention or mitigation plans have been developed. They are:
Search and Rescue Plan
Fire Prevention Plan Fire Building Fire Forest
Vehicle Accident Plan Vehicle Car Vehicle Bus
Evacuation Plan Evacuation Building Evacuation Rod Closure
Details of these plans are listed in Appendix K of this document.
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Introduction
The Emergency Management Manual Victoria concept provides the mechanism for the build up of appropriate resources to cope with emergencies throughout the State. It also provides for requests for physical assistance from the Commonwealth when State resources have been exhausted.
Most incidents are of local concern and can be co-ordinated from local Municipal resources. However, when local resources are exhausted, Emergency Management Manual Victoria provides for further resources to be made available, firstly from neighbouring Municipalities (on a Regional basis) and then, secondly on a statewide basis.
Phases Of Activation
Response arrangements should be implemented at the earliest possible opportunity if the effects of emergencies are to be minimised and for this reason several phases of activation have been accepted. These are:
Alert
Upon receipt of warning or information that an emergency may occur or affect the relevant area of responsibility, the organisation must be alerted to ensure its readiness to act if called upon. Some of the activities that should be considered in this phase are:
Warning for key personnel Testing of communications arrangements Establish flow of information between Municipality and Combat/Support Agencies
Standby
As the threat, or the effects of the emergency becomes imminent, members of the relevant organisation or sections are placed on standby, thus being ready to move immediately they are required. Some of the activities that should be considered in this phase are:
Staff respective Emergency Centres
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1111 Ill 1111111 Prepare equipment and personnel for immediate action Identify assembly areas.
Action
This is the operational phase of the emergency when combating and support agencies are committed to contain or control the emergency. Some operations may necessitate moving to the "Action phase" immediately without the "Alert" and "Standby" phases being implemented. For this reason, it is mandatory that all organisations having a role in this Plan be in a state of preparedness at all times.. Some of the activities that should be considered in this phase are:
Mobilise personnel/equipment as requested Produce sitreps on regular basis for higher authorities Deploy additional resources as required Ensure Casual Emergency Workers are registered
Stand Down
Once "Alert", "Stand-by" or "Action" has been implemented, the Municipal Emergency Response Co-ordinator must declare a "Stand Down". After consultation with the Combat Authority and any other relevant agency, and the Municipal Emergency Response Co-ordinator is satisfied that the response to the emergency has been completed, he/she will advise all participating agencies of "Stand Down".
3. Control, Support Agencies and Risk Ratings
Detailed below is an agreed set of arrangements for the response to identified ( emergencies within the Lake Mountain Alpine Resort. These arrangements have been tailored to meet local response capabilities based on the agencies available within the municipality. Support Agencies may be able to offer varying levels of support from 'on ground' resources to information. It may be appropriate to consult with a number of identified Support Agencies for advice in relation to any given emergency. It is the prerogative of the combat agency to formulate action plans for a given emergency in consultation with support agencies.
Risk ratings of identified emergencies shall be rated as follows:
HIGH MODERATE LOW NOT ASSESSABLE N/A
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These ratings shall be reviewed annually or at the direction of a combat agency or the Municipal Emergency Management Planning Committee.
EMERGENCY RATING COMBAT AGENCY SUPPORT AGENCY Accidents - L Air Services Ambulance Service Aircraft, Australia CFA / DSE Civil VICPOL VICSES LMARMB Parks Victoria Accidents - L Department of Air Services Aircraft, Defence Australia Military CFA / DSE VICPOL VICSES Ambulance Service LMARMB Parks Victoria Accidents - L Victoria Police CFA / DSE Aircraft, Air Services Unregistered Australia VICSES Ambulance Service LMARMB Parks Victoria Accidents - L Country Fire Victorian Work Boiler / Pressure Authority Cover Authority Vessels VICPOL VICSES LMARMB Ambulance Service
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Accidents - L Country Fire VICPOL Dangerous Authority VICSES Goods Ambulance Service
64 Hazardous Victorian Work Materials Cover Authority EPA DSE Bureau of Meteorology Water Authority LMARMB Parks Victoria Accidents - L Country Fire Victorian Work
Lifts (St Cranes Authority Cover Authority VICPOL VICSES Ambulance Service LMARMB Accidents- M Victoria Police VICSES Road CFA Ambulance Service LMARMB Accidents - N/A Country Fire Water Authority Trenching Authority VICSES Victorian Work Cover Authority Ambulance Service LMARMB Accidents - N/A Country Fire Water Authority Tunnelling Authority Victorian Work VICSES Cover Authority Ambulance Service LMARMB
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Animals - 1.. DSE dit Bureau of Exotic Diseases Parks Victoria Meteorology CFA VICROADS Human Services VICPOL VICSES DSE Parks Victoria LMARMB Civil Defence N/A VICSES Other Emergency Management Agencies As required Earthquake M VICSES Other Emergency Management Agencies As required Explosion M Country Fire VICPOL E.g. Gas etc. Authority VICSES Ambulance Service LMARMB Explosive L Victoria Police VICSES Device Victorian Work Cover Authority CFA LMARMB Department of Defence
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Fires - H Country Fire CFA Country Authority, DSE
D5E (St Parks VICPOL Victoria Private Fire Services Bureau of Meteorology Victorian Work Cover Authority Telecommunications VICSES Public Utilities LMARMB Parks Victoria
Fires - H DSE (3( Parks CFA Forest, National Victoria LMARMB
Parks (St Public Bureau of Lands Meteorology Telecommunications VICPOL VICSES Parks Victoria Floods N/A VICSES Bureau of Meteorology CFA / DSE Dept of Human Services LMARMB VICROADS Water Authority Telecommunications VICPOL Food/Water L Department of LMARMB Poisoning/Wilful Human VICPOL Contamination di Services Human Diseases Environmental Health Officer
LAKE MOUNTAIN ALPINE RESORT Page 6 of 8 19/06/2006 VOTA006.001 .0220
1111 1 11 111 1 1 11
Oil Spills di L Country Fire EPA Pollution Authority LMARMB (Waters Inland) Water Authority VICPOL VICSES Bureau of Meteorology Dept of Human Services Plague - L D5E DSE Plant, Pest dit Vic. Farmers Diseases Federation Parks Victoria LMARMB Radioactive N/A Department of Bureau of Materials - Human Services Meteorology Incidents CFA Public Hospitals Materials Research Laboratory VICPOL Parks Victoria Search & Rescue H Victorian Police Bureau of - Land Police Search dt Meteorology Rescue VICSES Volunteer Agencies CFA LMARMB Parks Victoria D5E Ambulance Service Rescue - L VIC5E5 / CFA Ambulance Service Road, Aircraft (St CFA / VIC5E5 Industrial VICPOL Accidents LMARMB Storm M VICSES Bureau of Meteorology CFA / DSE Parks Victoria LMARMB VICPOL
LAKE MOUNTAIN ALPINE RESORT Page 7 of 8 19/06/2006 Threats to life of L Victorian Police Emergency Property (unless Management Otherwise Agencies as Designated) required
LAKE MOUNTAIN ALPINE RESORT Page 8 of 8 19/06/2006 Q___
o be and 1111111 1111111 local 8 that 4006.001.0222 4006.001.0222 Ill will initiate the possible, affected Recovery liii Recovery WIT. - structures to 19/06/2006 supplement established to dignity to as is arrangements, expectations. will endeavours. magnitude practices soon a community. and Municipal local as of possible particular through identity, agreed and accessible him/her is as the needs resources Plan the and administrative by the of affected Manager. replace and much the emergency. and readily their clear the as an be of than to structures manage emergency of community. of meeting co-operation to 5 delegated a to Recovery services the after maintaining the of rather these and need 1 section devolved context and management and responsive person be where agreed Page convene that this a the required Municipal and in Recovery Recovery in will circumstances strategies, services occurs. or be initiatives families shall have the municipal and to Principles consultation practical may ensuring supporting occur is below recovery Services provision of recovery to will Manager needs normal as Manager communities emergency RESORT used, documented individuals, and an municipality's the as activities and listed be given soon responsible service special Regional Management the as recovery Recovery ALPINE be channels. will Recovery after are Recovery processes involvement. the and of and affected families possible, to recovery will of activities information They their of State Recovery Implementation Municipal involve required, Municipal practices Organisations Municipal MOUNTAIN complement range Management level. and Emphasis autonomy Management and communication Wherever responsive and Recovery individuals, The Recovery when The Representatives requires A The function. LAKE WIT.4006.001 .0223 liii Ill 1111111
TYPE OF SERVICE CO-ORDINATED BY Information Services Lake Mountain Alpine Resort Management Board Material Aid Nominated Agency as required on the day Financial Assistance Department Human Services Hume Region through the Municipal Recovery Manager Temporary Accommodation Department Human Services Hume Region through the Municipal Recovery Manager Language Services Department Human Services Hume Region through the Municipal Recovery Manager Rebuilding & Utility Lake Mountain Alpine Resort Management Board Restoration Community Development Department Human Services Hume Region in conjunction with the Municipal Recovery Manager / Community Recovery Committee Personal Support Services Nominated Agency
4. Community Recovery Committee
Where the magnitude of the event requires community input into the recovery process one or more Community Recovery Committees may be established within the affected area.
Community Recovery Committee Membership
The composition of 'the committee will vary depending on the affected area. The membership,of the committee should include community leaders and representatives of:
Municipal Recovery Manager LMARMB representative Government Agencies Community Groups Affected Persons Non-government Agencies
Community Recovery Committee Functions
Monitor the overall progress of the recovery process in the affected community.
LAKE MOUNTAIN ALPINE RESORT Page 2 of 5 19/06/2006 WIT.4006 001 .0224
lilt Ill Ill 1111
Identify community needs and resource requirements and make recommendations to appropriate recovery agencies, municipal councils and the State's recovery management structure; Liaise, consult and negotiate, on behalf of affected communities, with recovery agencies, government departments and municipal councils; Liaise with Health and Community Services as Co-Ordinator through the designated Health and Community Services Regional Director or delegate Undertake specific recovery activities as determined by the circumstances and the Committee.
Role Of Department Human Services In Recovery
Human Services has been designated as the principle recovery planning and management agency under the State Disaster Recovery Plan. In the event of an emergency, Human Services is responsible for ensuring that adequate provision is made for personal support, advice and information services, temporary accommodation, material aid, financial assistance for displaced persons and the re- establishment of dwellings and community development.
Human Services ensure that these functions are undertaken and that recovery is progressing effectively through its liaison and co-ordination role with the municipalities and other agencies.
Supply Of Goods/Services
The municipality and other recovery agencies shall obtain and pay for goods/services through their own supply systems.
The Municipal Recovery Manager with the assistance of Human Services will co- ordinate the acquisition and supply of goods/services which cannot be provided by the municipalities or participating agencies. When goods can only be obtained in such a manner, approval for payment from Human Services is required prior to the goods being obtained.
Victorian Government Assistance Measures
These are contained in the State Disaster Recovery Plan.
LAKE MOUNTAIN ALPINE RESORT Page 3 of 5 19/06/2006 WIT.4006.001 0225
8. Agencies Assisting In Recovery
Agencies involved in Recovery and available in Lake Mountain Alpine Resort and / or Agencies providing Recovery services to the municipality are:
Ambulance Service Victoria Australia Search and Rescue Business Victoria Emergency Response Co-ordinators Environment Protection Authority Fire Services Goulburn Murray Water Authority Hospitals Human Services Interpreter Services Kleenheat - bulk gas Media Department of Meteorology Municipal Emergency Resource Officer Municipal Recovery Manager Department Sustainability & Environment Opportunity Shops Planning Committee Victoria Police Public Transport Corporation Red Cross Salvation Army Schools Service Clubs Murrindindi Shire Council St. Vincent be Paul Telstra Veterinary Surgeons/Clinics Vicroads Victoria State Emergency Service Victorian Workcover Authority WICEN (Communications)
Refer to Contacts for contact information of the aforementioned.
The Role of Local Agencies
NAME OF AGENCY (e.g. Red Cross)
LAKE MOUNTAIN ALPINE RESORT Page 4 of 5 19/06/2006 liii 11(471°12f
Role in Recovery
e.g. Through the Red Cross regional infrastructure provides personal support, assistance and information to affected individuals for as long as required.
Assist in the provision of material aid and personal services to affected individuals.
LAKE MOUNTAIN ALPINE RESORT Page 5 of 5 19/06/2006 WIT.4006.001 .0227 liii III liii III Support
1. Support Tasks & Functional Service Agencies
The under mentioned list of support tasks indicates the functional service agency and relevant support agencies. The list is neither exhaustive nor exclusive as many agencies, including combat agencies may have a support role and a functional service role, dependent on the nature of the emergency. In the event that local resources cannot be provided to meet support tasks needed, the request should be passed onto the Regional Emergency Response Co-ordinator via the Municipal Emergency Response Co-ordinator.
SUPPORT PRIMARY SUPPORT/ SUPPORT TASKS CO-ORDINATING AGENCY AGENCY Animals - DSE LMARMB Relief Welfare (Regional Response) Veterinary Services RSPCA DSE Parks Victoria Victoria Police VICSES Commonwealth Emergency Management Commonwealth Resources Australia (through Department as Emergency Response Co- required ordinator) Commonwealth Emergency Management Defence Forces Resources - Australia (through Defence Emergency Response Co- ordinator) Deceased Persons State Coroner (through Victoria Police Emergency Response Co- Ambulance ordinator) VISES Royal Dental Hospital Australian Funeral Directors Association Registration (NRIS) Victoria Police Red Cross Society - As Emergency Response VICSES Emergency Affected Co-ordinator - others Persons
LAKE MOUNTAIN ALPINE RESORT Page 1 of 8 19/06/2006 Will °if
2. Emergency Relief and Supplementary Supply
At State and Regional level, Emergency Relief and Supplementary Supply is the responsibility of the Victorian State Emergency Service. At Municipal level, this responsibility rests with the Lake Mountain Alpine Resort Management Board.
2.1 Emergency Relief
Aim
To co-ordinate the provision of Emergency Relief to an affected community, and when required, to Combat and Support Agencies
Role
To establish a system for the provision of any or all of the functional services under Emergency Relief.
Emergency Relief Management
In the event of requirement for any or all of the functional services of Emergency Relief the request must be channelled through the Municipal Emergency Response Co- ordinator to the MERO. The MERO will activate the required functional services. All functional services will operate and report back to the MERO.
2.2 Functional Services
Catering
At municipal level, the Australian Red Cross is responsible for catering arrangements. They will co-ordinate the provision of catering services. They are supported by:
VICSES & Local agencies as required.
Contact details are listed in Contacts of this plan.
Where the nominated catering organisation cannot be contacted, the Red Cross Regional Catering Co-Ordinator will be activated, via the Municipal and Regional Emergency Response Co-ordinators, to arrange catering.
LAKE MOUNTAIN ALPINE RESORT Page 2 of 8 19/06/2006 C\J___ of of III the II o___o is to officers o___ of when utilised. 11111 11111 19/06/2006 local Resort material emergency. provision these provision INIT.4006.001.0229 INIT.4006.001.0229 IIII Cross, Board persons persons the the an fully the the of in from Red Alpine are purchasing activated activated with Department use by providers or is affected affected co-ordinate of outside Cross be Management local will Mountain Co-ordinate assistance co-ordinate are operation, other Red alerted alerted by agency can of necessary conjunction in and or will will apply: be Lake in Resort that to 8 the needs is claimed will, offers functions Board Board Accommodation of in already plan. plan. authorised Alpine 3 be following following L. responsible by involvement combatants combatants this above will this those Page the the resources of Paul material by: of of for of the be identified Temporary Mountain co-ordinate for costs have level Management Appendix If Co-Ordinator Co-Ordinator Management Co-Ordinator any meal to purchased and including will the Lake See Contacts resources, Contacts be supported Vincent level. Centres Resort in Resort in the incurred to Catering Catering system Catering St. RESORT are plan. Grants indicates indicates responsible of for is substantial substantial supplied Relief listed ascertain and Alpine resources, listed Alpine this municipal They municipal be in organisations one ALPINE required are Regional Regional Regional are at incident incident to Army the local Shops are Emergency of Shelter management than shelter. Organisations the Mountain Mountain Cross Cross providers, that Needs Emergency responsibility details details of included the Services. providers.
of services
More required Reimbursement Goods is community Red Red Salvation MOUNTAIN Lake the Lake
is list The nature The catering The ensuring Material needs Opportunity Contact Emergency The emergency A Area Counselling, The Contact these capabilities Human Community Many It provide LAKE WIT.4006.001.0230 liii HI III liii
organisations. Contact details of organisations able to assist will be maintained by the municipality.
Registration
Victoria Police are responsible for the registration of emergency affected people but have delegated the physical task of the registration process to Red Cross.
Contact details are listed in Contacts of this plan.
2.3 Supplementary Supply
Supplementary supply at municipal level occurs when functional services, or combat authorities, exhaust their own avenues of supply and there is a requirement for continued supply. Functional Service agencies supplying a service and requiring additional resources will put their request to the MERO. The combat and support agencies will make their request through the Municipal Emergency Response Co- ordinator. The MERO will endeavour to obtain those resources through existing municipal arrangements. If unsuccessful, the request will be passed through the Municipal Emergency Response Co-ordinator to the Regional Emergency Response Co- ordinator. The Victoria State Emergency Service Regional Headquarters will action the request on behalf of the Regional Emergency Response Co-ordinator.
3. Evacuation
The Victoria Police is responsible for evacuation. The decision to evacuate rests with the combat agency in conjunction with Police and available expert advice. Consideration must be given to the area, which is to be evacuated, the route to be followed, the means of transport and the location to which evacuees will be asked to attend.
One the decision to evacuate has been made the Lake Mountain Alpine Resort Management Board MERO should be contacted to assist in the implementation of the evacuation. The Lake Mountain Alpine Resort Management Board will provide advice regarding the most suitable Emergency Relief Centre and other resources that may be required (eg. Public health, emergency relief considerations or requirements and special needs groups).
Assistance in an evacuation may be provided by the following agencies:
See Appendix K for the particular incident for the relevant agency responsible.
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Warning Systems
The method of alerting people to the need for evacuation will depend on a number of factors. Consideration should be given to:
The type of emergency The number of people affected The ethnic origins of the affected people. Special needs groups
4. Other Functional Areas
4.1 Communications
The Victoria Police is delegated the responsibility for communications. This is in accordance with State Disaster Plan, which identifies that the Victoria Police are the primary support agency for communications.
Aim
To ensure essential communications when requested.
General
All agencies having a role in these arrangements are responsible for the provision of their own communications systems during emergencies. Any agency requiring communications will put their request to the Municipal Emergency Response Co- ordinator.
Telephone Communications
The Telecom line network will be the initial and primary means of communication in the event of an emergency, when it is available, and should be utilised to capacity where possible. When identifying locations for use as ECCs Assembly Areas and Emergency Relief Centres, consideration should be given to the communications facilities already in place at that location.
Additional telephones can be provided by Telstra upon request to the Municipal Emergency Response Co-ordinator, who will, in turn, submit such requests to the Regional Emergency Response Co-ordinator for action. All costs, related to such installations, are the responsibility of the requesting organisation.
LAKE MOUNTAIN ALPINE RESORT Page 5 of 8 19/06/2006 liii ill 1111111 Communications Resource
The following organisations have communications facilities and resources, which may be available in an emergency:
Department of Sustainability cc Environment Lake Mountain Alpine Resort Management Board Country Fire Authority Victoria State Emergency Service Police Search and Rescue WICEN
See Contacts in this plan for contact details.
4.2 Health And Medical
The Municipal Environmental Health Officer and Municipal Medical Officer of Health have been delegated the responsibility for health and medical matters.
These Municipal Health and Medical arrangements should be considered in conjunction with the Regional Medical Emergency Plan and the Municipal Hospital Emergency Plans.
Aim
The aim of these arrangements is to identify the Health and Medical facilities available within the Lake Mountain Alpine Resort and identify the arrangements for activation.
Due to the dual nature of these arrangements, it will be divided into two components; each being addressed accordingly. These components will be HEALTH and MEDICAL.
Health
The Environmental Health Officer is responsible for all public health matters in the municipality.
The responsibilities of the Environmental Health Officer in emergencies include:
Advice on water supply Ensuring hygienic food handling - safe production, storage and distribution Supply of sanitary and hygienic accommodation when required Refuse removal
LAKE MOUNTAIN ALPINE RESORT Page 6 of 8 19/06/2006 WIT.4006.001 .0233
liii III 1111111 Pest control Control of infectious diseases (immunisation) Disposal of dead animals
Medical
Implementation of the medical arrangements will be automatic where people are injured or require medical assistance. This automatic response will be by Lake Mountain Ski Patrol with assistance provided by the Alexandra Ambulance Service Victoria.
The Ambulance Service will be responsible for contacting additional first aid support when required (e.g. St. John Ambulance and Red Cross).
Management of Medical Response
Medical response management at an emergency scene will be carried out by the most senior medical officer present. This could be any of the following:
Ski Patrol Leader on the day The highest ranked Ambulance Officer present A member of a Medical Team The Area Medical Co-Ordinator
The role of the Medical Commander at the scene of an emergency is to:
Arrange resources required Provide triage, (prioritise patients for treatment) Co-ordinate transport of patients Determine destination of patients
4.3 Transport and Engineering
The CEO & Operations Manager of the Lake Mountain Alpine Resort Management Board has been delegated the responsibility for transport and engineering matters.
Aim
The purpose of these arrangements is to identify available transport and engineering resources within the municipality. This will include specialist and technical advice and deployment of those resources.
LAKE MOUNTAIN ALPINE RESORT Page 7 of 8 19/06/2006 WIT.4006.001.0234 IIIIHIIIIIIII Requesting Procedure
All requests for transport and engineering resources should be directed to the Municipal Emergency Response Co-ordinator, who will request them through the MERO.
Municipal resources should be used in the first instance, prior to engaging private contractors.
Management of Resources
Responsibility for the management of resources shall rest with the MERO.
The MERO is responsible for maintaining a resource database and contact details.
5. Post Impact Assessment
A post impact assessment is an appraisal of the extent of damage, disruption and breakdown to the community and its infrastructure as a result of the emergency.
A post impact assessment will be conducted. The facilitate this process the Lake Mountain Alpine Resort Management Board, through the Emergency Management Group, shall as early as practicable perform the following tasks:
Survey the extent of damage indicating evaluation of financial and material aid needed. Provide a priority listing for restoration of community needs to assist agencies in the performance of their functions. Monitor the acquisition and application of financial and material aid needed or made available in the restoration period.
The Emergency Management Group may co-opt persons within the community with the appropriate expertise to assist with the above tasks.
Should the emergency extend beyond the boundaries of the Lake Mountain Alpine Resort, the post impact assessment may be merged with that of the other affected municipality(s).
LAKE MOUNTAIN ALPINE RESORT Page 8 of 8 19/06/2006 WIT.4006.001 .0235
1111 Ill I 111111
LAKE MOUNTAIN ALPINE RESORT 1
Please refer to Contacts in the
Murrindindi Shire Council
Section
19/06/2006 WIT.4006.001 .0236
1111 III 1111111
Page
APPENDICES
I: MAPS 1-3
3: MUNICIPAL EMERGENCY CO-ORDINATION 1-2 CENTRE(5) STANDARD OPERATING PROCEDURES
SPECIAL PLANS AND ARRANGEMENTS 1-7
EMERGENCY RELIEF CENTRES 1 WIT.4006.001.0237
1111 III IIII III
LAKE MOUNTAIN ALPINE RESORT 1 APPENDIX I
MAPS
Lake Mountain Alpine Resort page 1 (Building Locality Map Gerraty's)
Lake Mountain Alpine Resort page 2 (Ski Trails and Walking Tracks)
Please Note: more detailed maps are available in the Murrindindi Shire Council Section
6/01/2009 W1T.4006.001 .0238 liii Ill I Ill III
LAKE MOUNTAIN ALPINE RESORT 2 APPENDIX I
- iBthhtL.L.0-' ce Mountain iSoundary Hut site 117- pine Resort
rrO t,poorarno 017 0000 Location Map
Marysville The Crossways
C15 Scenic Lecikeiir: 1 First Aid (open weekends) T°I 4;: rise 64 56) Melbourne
p), A64 Cif 7.4g Ap",
Triangle: Juntion 114; -73 Lookout :Legend Trail map locations Helicopter Flat
skl. Traps ;.
: Groomed
: . 730 4m...o. Easiest Trails More Difficult . . . P11?0.0.7 Difficult 400k00, A81 ,6larrOW not groomed 7659W:is,' b62 . More Difficult K147 :Nome Jubilee Ridge I= mim Most Difficult
Ski Trails . Lake Mountain Resort Trail Code Nolo Distance Gerratys Car Park
&.(1;.4 64) 0:110 ri.0.1.rail Pkell *04 Road ,./000;;i:iutt Trail 200 Lake Mountain Summit 48) Panorama Trail 35km ' f\ 1433m Trail 6km .".Jubilee: . Alps Lookout $4) isAu0r. Tt-44?-§lce.0 Marysville ... 0.(1 48) SnoWburn Trail 1.510n Lookeut . " IWalkingI
(131 '-155) Tracks I The Hut Trail Si liObt.tiii.tvtii* -0eiiteriitiii 2064 ., Snowy 1141 Cat park [104;:i-di0iii.bi 6/01/2009 WIT.4006.001 .0239 liii HI liii III LAKE MOUNTAIN ALPINE RESOR1 3 APPENDIX I WIT.4006.00l .0240 1111 Ill Ill Jill LAKE MOUNTAIN ALPINE RESORT 1 APPENDIX J MUNICIPAL EMERGENCY CO-ORDINATION CENTRE STANDARD OPERATING PROCEDURES LOCATION Primary MECC: Lake Mountain Alpine Resort Administration Office, Gerraty's, Lake Mountain. Alternate MECC(s): The Secondary ECC will be established in the location pertinent to the event or incident. ROLE OF MECC Under the supervision of the MERO the role of the MECC is:- Administer the provision of resources from within the municipality during emergencies within the area, from supporting neighbouring municipalities and during support to a neighbouring municipality. Registration of casual emergency workers Administration of Emergency Relief and Supplementary Supply accounting Disseminate current accurate information and Sitreps as required. ACTIVATION OF MECC The MECC can only be activated at the request of the Municipal Emergency Response Co-ordinator. This may be on the advice of: Regional Emergency Response Co-ordinator Combat Agency MERO 06-Jan-2009 WIT.4006.001.0241 1111 HI 1 1111 11 LAKE MOUNTAIN ALPINE RESORT 2 APPENDIX J ACTIVATION PROCEDURE Access building to be used as MECC If needed, clear area to be used (should be done by office staff) Call in appropriate staff Set up tables and chairs Provide necessary stationery Establish and test MECC communications Install visual display boards and maps STAFFING OF MECC Staffing of the MECC should be made up of the following Municipal Emergency Response Co-ordinator MERO MECC Manager (responsible for administration of MECC) Administration Personnel (keyboard operators, log keepers etc [Municipal staff and others]) Persons responsible for functional areas (liaison Officer) Others as required or co-opted Other service liaison officers if required. COMMUNICATIONS All communications in and out of the MECC must be logged and actioned accordingly. This applies to all radio, telephone, and other messages. In some cases this may only require logging and filing. GENERAL The MECC must be secure to prevent unauthorised people from gaining access. This can be achieved by use of a reception area. An area must be identified as a media liaison area for briefings along with handling requests for information and advice from the public. The MECC Manager is responsible for organising staff relief, catering, security, parking, registration and comfort. 06-Jan-2009 WIT.4006.001 .0242 1111 Ill 1111111 LAKE MOUNTAIN ALPINE RESORT 1 APPENDIX K SPECIAL PLANS AND ARRANGEMENTS Some special contingency plans have been developed as address recognised emergency issues. Copies are held by various groups and agencies as listed. The following action plans are in use specifically for the area as apposed to specialist sub plans, and include such plans for, Evacuation, Land Search, Fire, etc. MISSING PERSON PROCEDURE: A missing person procedure covering the Lake Mountain Alpine Resort area has been developed by the Ski Patrol. Lake Mountain Alpine Resort Management Board is responsible for the maintenance and amendment of this plan. The plan is amended annually in June. Copies are held by: Lake Mountain Alpine Resort Ski Patrol SES Regional Headquarters Victoria Police Marysville Station EVACUATION PLANS: Special plans addressing the issues of evacuation have been developed for the following buildings on the resort, Ski Patrol Centre Lake Mountain Visitor Centre Take-away Kiosk and bay Shelter Public Amenities Resort Workshops FIRE PREVENTION PLAN: Lake Mountain Alpine Resort Management Board is responsible for the maintenance and amendment of this plan. The scope of the plan covers structure or forest fires and is amended annually in November. 6/01/2009 WIT.4006.001 .0243 liii III 1111111 LAKE MOUNTAIN ALPINE RESORT 2 APPENDIX K OTHER SPECIAL PLANS: Other specific special procedures have been developed to address those incidents that have been identified by risk assessment. Lake Mountain Alpine Resort Management Board is responsible for the maintenance and amendment of these plans. The plans are amended annually in November and copies are located at the Visitor Centre at Lake Mountain: Motor Vehicle Incident: Car/Bus Road/ski trail Closure Wind storm Land/rock slip Snow storm Medical Serious Accident Response: Snow play/Toboggan Skier Public Health Incident Accidental water consumption (regulated water supply) Food poisoning Dangerous Goods Incident 6/01/2009 LAKE MOUNTAIN ALPINE RESORT 3 11111111 APPENDIX K MISSING PERSONS WITHIN THE ALPINE RESORT LAKE MOUNTAIN ASSESSMENT INITIAL REPORT If sweep search by Ski Patrol proves fruitless -Ski Patrol refer to Police and Resort Management ASAP. Information Search can be time critical and It is Police responsibility to assess action Sweep search MECC- Visitor Centre POLICE Conference room Controlling Authority WANGARATTA b24 MERC Co-coordinating Authority Communications MERO/MRM Assessment of resource Resource Listing Support Agencies services required Operational Support Media Air Wing POLICE S&R SQUAD Field Command Equipment Mapping AMBULANCE bSE LMARMB CATERING SES BUSH WALKING BOM 1. Medical Triage PARKS 1. Manpower VIC 1. Vicpol Field Unit 1. Rescue Equipment 1. Weather 2. Casualty Evacuation 2. CLUBS Snowmobiles 2. Lions Club 2. Portable Ughting Reports 3. Vehicles 1. Manpower 3. Red Cross . Man Power . Warnings 4. Facilities 2. Equipment SKI PATROL CENTRE 6/01/2009 MAROONDAH HOSPITAL Emergency First Aid Recovery LAKE RESORT MOUNTAIN ALPINE 4 III! III 11i11 APPENDIX K EVACUATION OF BUILDING WITHIN THE ALPINE RESORT LAKE MOUNTAIN INITIAL REPORT Evacuation and Assessment Assist those in danger if safe Close doors Call 000, Visitor Centre has automatic alarm call function Suppress fire if safe to do so Evacuate to Assembly Area Account for all personal CFA Combating Authority POLICE WANGARATTA D24 1. Assessment 1. Controlling Authority 1. Communications Base Work safe 2. Fire suppression 2. Co-coordinating Authority 2. Resource Listings Inddent investigation 3. Dangerous goods 3. Assessment of Support Services Required 3. Operational Support 4. Building safety 4. N.R.I.S 5. Media AMBULANCE PATROL CENTRE SES LMARMB Human Services E.P.A CATERING 1. Medical Triage 1. Emergency First Aid 1. Rescue Equipment 1. Traffic Management 1. Welfare Advice 1. Lions Club 2. Casualty Evacuation 2. Recovery Centre 2. Building Search 2. Emergency Shelter 2. Recovery 2. Red Cross 3. Man power 3. Emergency Information Book V HOSPITAL 6/01/2009 WIT.4006.001.0246 LAKE MOUNTAIN ALPINE RESORT 5 liii Ill 11 1 1111 APPENDIX K FIRE BVILbING / FOREST WITHIN THE ALPINE RESORT LAKE MOUNTAIN ASSESSMENT What Is the exact location? Injured persons or rescue needed? INITIAL REPORT Time critical? Defend or evacuate? Any Other Dangers DSE (Wild fire) MARYSVILLE CFA (Structure) LMARMB Combating Authority Traffic Control First attack/air attack Combating Authority Emergency Accom. Fire line defense Assessment of support services required Resources Heavy machinery Fire Suppression Plant & Equipment Resources Hazchem Emergency information Mapping Building Safety Book Rescue SKI PATROL CENTRE Emergency First Aid Medical Supplies Recovery Centre POLICE Co-coordinating Authority WANGARATTA D24 Arson Squad Evacuation Communication Base AMBULANCE Resource Listing Media Medical Triage Operational Support Traffic control C.I.B Casualty Evacuation HOSPITAL Parks Victoria Murrindindi Shire EPA bHS SES BOM FALLONS B.L. Resources I. Emergency management Advice I. Recovery Man power 1. Weather forecast 1. Transport Mapping coordination 2. Welfare Evacuation assistance 2. Resources Equipment 6/01/2009 WIT.4006.00l .0247 LAKE MOUNTAIN ALPINE RESORT 6 APPENDIX K VEHICLE / BUS WITHIN THE ALPINE RESORT LAKE MOUNTAIN ASSESSMENT POLICE NON-INJURY INITIAL REPORT 1 What is the exact location? 1 If requested by owners 2. Is anyone injured? 2. If there is a problem with traffic flow 3. Does anyone need rescue? 3. If there is other dangers 4. Is there problem with traffic? SKI PATROL CENTRE 5. Any other dangers? 1. Emergency First Aid 2. Medical Supplies 3. Recovery Centre SALVAGE 1. Towing Service AMBULANCE POLICE 1. Medical Triage MUST BE REPORTED IF INJURY 2. Casualty Evacuation 1. Combating Authority 2. Co-coordinating Authority WANGARATTA D24 3. Assessment of Support Service Required. 1 Communications 4. Media 2. Resource listings 5. Crime scene protection 3. Operational Support HOSPITAL 6. TAC 1. Medical Advice 2. Casualty Service V V V SES LMARMB FALLONS B.L. VICROADS CFA CATERING SALVAGE 1. Extraction from 1. Traffic Control 1. Transport 1. Heavy Machinery 1. Are Suppression 1. Lions aub 1. Towing vehicle 2. Man Power 2. Road Repair 2. Hazchem 2. Red Cross Service 2. Portable lighting 3. Heavy Machinery 3. Man Power _ 6/01/2009 EPA WIT.4006.001 .0248 LAKE MOUNTAIN ALPINE RESORT 7 III, liii III Ill APPENDIX K MEDICAL WITHIN THE ALPINE RESORT LAKE MOUNTAIN ASSESSMENT What is the situation and exact location? How many are injured or sick IINITIAL REPORT Does anyone need rescue? Is there a problem with traffic? Any other dangers? Public health incident? Water Food SKI PATROL Normal 1St Aid Situation Combating Authority Assessment of Resort Services Required Communications Emergency First Aid ,Serious Incident Medical Supplies Incident Investigation POLICE W A Co-coordinating Authority ANGARATT 1)24 Media Communications Operational Support AMBULANCE Medical Triage Casualty Evacuation HOSPITAL Medical Advice Casualty Services D.H.S - Control Agency LMARMB SES Recovery Traffic Control Rescue Equipment Welfare Transport Man power Investigation Manpower 6/01/2009 WIT. 4006.001.0249 LAKE MOUNTAIN ALPINE RESORT 8 1111 III 11 11111 APPENDIX K STORM/ROAD CLOSURE WITHIN THE ALPINE RESORT LAKE MOUNTAIN ASSESSMENT What is the location? Does anyone need INITIAL REPORT rescue/evacuation? Is there a problem with access? Any other dangers LMARMB 1. Traffic Control Transport POLICE Manpower Co-coordinating Authority SES Heavy Machinery Media Controlling Authority Evacuation coordination Rescue Security Equipment Man power Communications Lighting WANGARATTA 1)24 Communications Operational Support B.O.M VICROADS C.F.A/1).S.E b.H.S Catering SKI PATROL AMBULANCE 1. Forecast 1. Information 1. Manpower 1. Recovery 1. Red Cross 1. Emergency First Aid 1. Medical Triage 2. Signage 2. Heavy 2. Welfare 2. Lions Oub 2. Medical Supplies 2. Casualty Evacuation 3. Equipment Equipment 3. Relief Centre HOSPITAL Medical Advice Casualty Services 6/01/2009 WIT.4006.0Q1 .0250 LAKE MOUNTAIN ALPINE RESOR1 9 1111111111 liii APPENDIX K DANGEROUS GOODS INCIDENT WITHIN THE ALPINE RESORT LAKE MOUNTAIN ASSESSMENT What is the location & type? Does anyone need REPORT IINITIAL Rescue/Evacuation? Is there a problem with access? Any other dangers LMARMB Traffic Control POLICE Transport Manpower Co-coordinating Authority C.F. A Heavy Machinery Media Emergency Information Book Evacuation coordination Controlling Authority Security Rescue & Fire Suppression Equipment Man power Communications Evacuation 8t/or isolation Utilities- gas & WANGARATT A 1)24 fuel Advice Communications Extraction Operational Support 1 Clean up V 4, WORKSAFE E.P. A SES b.H.S Catering AMBULANCE SKI PATROL 1. Advice 1. Information 1. Manpower 1. Recovery Red Cross Medical Triage Emergency First Aid 2. Investigation 2. Clean up 2. Heavy 2. Welfare Uons aub Casualty Evacuation Medical Supplies advice Equipment Relief Centre HOSPITAL Medical Advice Casualty Services 6/01/2009 LAKE MOUNTAIN ALPINE RESORT 1 APPENDIX L EMERGENCY RELIEF CENTRES x cn " :1 )t. -I CAR 0 4.1 r(ii F mr) * xl MAP REF. PARK 0 M wi m 0 SITE KEY CONTACT NAME LOCATION CAPACITY (A 6 Z g g 0 Ski Patrol Centre Lake Mountain Road 80 500 Yes Y Y Y N Brett Weinberg Lake Mountain Alpine (20 Sleeping) eanalra Resort Resort Office (59 577201) Lake Mountain Alpine Resort Visitor Centre Lake Mountain Road 200 500 Yes Y Y Y N Lake Mountain Road Lake Mountain Alpine Lake Mountain Alpine Resort Resort Marysville Country Club Golf Club 120 Page 64 60 Yes Y Y Y N Alan Daniels 956 Buxton-Marysville (50 Sleeping) Ref 888489 MrGolf Club Road Gallipoli Park Falls Road 100 Page 64 80 Cars Yes Y Y Y Y Delice Gusgott Marysville (50 Sleeping) Ref 894473 MOM 6/01/2009