Deloitte City Mobility Index Analysis area

Analysis area: 2,580 km2 | Population: 2,410,960 (2016) | Population density: 934/km2 Definition of analysis area: Amsterdam metropolitan area

TOP PERFORMER MOBILITY ANALYSIS GLOBAL LEADER KEY MOBILITY STATISTICS CONTENDER EMERGING ASPIRING Metro, tram, bus Public transit options

Transit supply 26.5 hours/year Time spent in congestion Resilience and reliability

Road safety $107 $120.67 billion Performance Average public GDP and resilience Integrated and shared mobility transit pass/month (OECD report, 2013)

Air quality Major transit authority Gemeentelijk Vervoerbedrijf (GVB) Vision and strategy Note: All dollar amounts are in USD. Investment JOURNEY MODAL SPLIT Innovation Vision and PRIVATE PUBLIC TRANSIT Regulatory environment leadership 20% 17% Environmental sustainability

Public transit coverage

Affordability WALKING BICYCLE

Versatility 29% 32%

Service and Customer satisfaction inclusion Ease of use OTHER: 2%

FUTURE OF MOBILITY ANALYSIS Amsterdam FoM global leader Significant Passive environment, Proactive environment, Proactive environment, work to do a number of barriers some barriers few barriers

STRENGTHS CHALLENGES • Award-winning open data program for transportation • Rules around planning that guarantee access to all modes of • Large number of EV charging points, and initiatives to reduce transport that can lead to bottlenecks and inefficiencies vehicle emissions to zero and promote autonomous vehicles • Accessibility to major transport hubs often neglected and • Many transportation options operating within a relatively small expensive space promotes multiple transit options • Poor air quality despite highest modal share of active transportation Deloitte City Mobility Index Amsterdam

Key focus areas to improve Address parking Conduct further Focus on ‘end-to-end city mobility and realize the issues for private provision of real-time travel’ when vehicles ( and data analytics to designing mobility Future of Mobility: bicycles) help speed up travel solutions times

MOBILITY ANALYSIS FURTHER DETAILS:

Performance and Vision and leadership Service and inclusion resilience A global leader, Amsterdam’s effective While many cities have goals of becoming Amsterdam’s public transportation and integrated transportation system a smart city, Amsterdam already has system is highly secure and accessible; demonstrates how urban mobility several projects and pilots underway. however, travel by public transportation can thrive without heavy reliance on • Amsterdam Smart City: A platform that is relatively expensive. private cars. enables collaboration between city • High safety standards: High provision of • Unique modal split: A leader in government, the private sector, and safety and security measures on public infrastructure, Amsterdam has the highest residents to develop innovative solutions transportation include a large public modal share for active transportation and to city problems, e.g., Vehicle2Grid (car transportation police force. a low modal share for car travel. Walking battery as energy storage), Toogethr • Expensive public transportation: and cycling account for 61 percent of (smart carpooling), and Felyx (e-scooter Affordability scores are high due to the journeys. sharing). prevalence of cycling and walking. For • Low congestion levels: Despite being a • Highest scores on sustainability: Its goal is commuters relying primarily on public major capital city with a sizeable to be the first emission-free city in Europe, transportation, high fares pose a burden, population, there is limited use of private mainly through adoption of electric particularly when ranked against cities transportation and incentives to use vehicles. Progress includes having the with much higher average and minimum alternatives. highest density of charging stations in the incomes. world, a fully electric taxi fleet to serve the • Excellent safety and reliability: Low traffic • A wide-ranging and accessible airport, and fully electric car share fatality rates can be attributed to the low transportation network: There are more programs. modal share of cars. Amsterdam also has than 500 km of bicycle lanes and 84 a punctual, reliable, and integrated public • Autonomous vehicles: The city plans to percent of people live within 1 km of a transportation network launch autonomous boats on its canals transit service area. in 2019.

SUMMARY Amsterdam is a global leader. Its commitment to sustainability and citizen-focused modes of travel is well represented by its unique modal split of transportation, with more than 60 percent of journeys attributed to active . Amsterdam is striding toward providing equitable opportunity to connect people across the city with its highly accessible and secure public transportation network. Amsterdam seeks to become a smart city and has an ambition to become Europe’s first emission-free city by 2025. This makes it a good testing ground for smart mobility infrastructure such as autonomous vehicles, electric vehicles and related infrastructure, and new modes of shared transport. This will turn it into a city that others can learn from, even if it enjoys significant starting advantages around geography and size.

CONTACTS Simon Dixon Haris Irshad Hans Teuben Global Transportation leader Strategy & Operations Strategy & Innovation Partner Senior manager Director Deloitte MCS Limited Deloitte MCS Limited Deloitte Consulting Tel: +44 (0) 207 303 8707 Tel: +44 7879 487623 Tel: +31 (0) 6 2039 7270 Email: [email protected] Email: [email protected] Email: [email protected]

About the Deloitte City Mobility Index About this publication Tohmatsu Limited, a UK private company limited The Deloitte City Mobility Index reviews major cities This publication has been written in general terms by guarantee (“DTTL”). DTTL and each of its on key aspects of mobility and the resulting and we recommend that you obtain professional member firms are legally separate and relationship to economic performance. Drawing on advice before acting or refraining from action on independent entities. DTTL and Deloitte NWE LLP publicly available data, client conversations, and any of the contents of this publication. Deloitte MCS do not provide services to clients. Please see bespoke Deloitte analyses, we assess each city’s Limited accepts no liability for any loss occasioned http://www.deloitte.com/aboutwww.deloitte.com/about to learn more about our ability to transport its citizens both now and in the to any person acting or refraining from action as a global network of member firms. future and therefore its potential to bring prosperity result of any material in this publication. © 2018 Deloitte MCS Limited. All rights reserved. to the city. About Deloitte As we receive feedback, we will update and expand Deloitte MCS Limited is registered in England and the analysis, which may mean the results shown in Wales with registered number 03311052 and its this document may change. registered office at Hill House, 1 Little New Street, For the full interactive index, visit the Deloitte City , EC4A 3TR, United Kingdom. Mobility Indexhttp://www.deloitte.com/insights/mobility-index at deloitte.com/insights/mobility-index. Deloitte MCS Limited is a subsidiary of Deloitte LLP, For Deloitte’s insights on the Future of Mobility, visit which is the United Kingdom affiliate of Deloitte deloitte.com/insights/future-of-mobilityhttp://www.deloitte.com/insights/future-of-mobilit. y NWE LLP, a member firm of Deloitte Touche